London Offsite Workforce Integration Consulting Partner
System Planning, Setup, Administration and Call Center Consulting and Support Services
Expanding your telecommuter workforce can have a significant impact on network infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT environments that incorporate at-home workers. Progent can assist your London company to pick the right technologies and follow best practices in creating and operating a secure virtual office ecosystem for telecommuters that promotes collaboration and returns top value. Progent offers services ranging from as-needed guidance for helping you past occasional technical roadblocks to comprehensive project management to help you carry out mission-critical initiatives.
Progent's consultants can assist London, United Kingdom companies to succeed with any facet of creating a high-functioning work-at-home environment by providing infrastructure design and configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, Call Desk outsourcing, security monitoring, backup/restore solutions, and centralized management.
Infrastructure for Teleworkers
Setting up the physical and software infrastructure needed for an at-home work environment can be especially complicated if you must accommodate a combination of personal equipment like desktop computers and laptops, Internet routers, and Wi-Fi appliances from different vendors and with a variety of operating systems and firmware levels. Progent's experience providing remote support for both outdated as well as current IT products in remote office solutions allows you to make cost-effective use of your existing network infrastructure and provides you with ready access to top-tire consultants for implement essential updates. Services available from Progent to help your company to implement a productive work-at-home infrastructure include:
- Virtual Private Network (VPN) technology allows you to establish a safe tunnel for authenticated remote workers to use IT resources situated at your company datacenter or in a public cloud. Progent's consultants can assist you to deploy and manage VPN connections between your at-home workforce and your key network resources by providing remote VPN integration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA experts can assist your telecommuters to utilize Cisco's AnyConnect software for secure VPN connections for a broad selection of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to see and interact with a remote PC's desktop. This provides IT managers more control over the computing ecosystem of at-home employees and ensures remote users a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home networks to the Internet and typically support VPN tunnels, local wireless networks, and firewall services. Progent can provide expert online support for deploying home routers from a variety of vendors. See router integration support from Cisco-certified consultants.
- Home Wi-Fi networks, often shared by the whole family and guests, are commonly used by at-home employees to connect to their Internet router for work. This can cause throughput and cybersecurity issues. Progent can help you to mitigate these issues by providing services that include Cisco Aironet configuration expertise, Cisco-certified Meraki wireless installation consulting, and Ubiquiti Unifi wireless access point integration help.
- Internet access methods affect the performance and reliability of connections between telecommuters and the corporate data center. Line-of-business processes might demand redundant Internet connections in the event the primary connection breaks. Progent offers guidance for identifying Internet service providers, choosing sensible bandwidth and data volume offerings, and configuring redundant Internet access. Refer to Internet connectivity integration services.
VoIP Solutions for Remote Workers
Extending the corporate phone system to include telecommuters is vital to maintaining an effective work-at-home solution. A broad range of cloud-based IP voice platforms are popular with SMBs to server teleworkers. Many enterprises depend on Cisco's current or older products for VoIP solutions. Progent can help organizations of any size to design or maintain a remote IP voice service that delivers the flexibility, transparency and protection needed for remote users. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help businesses optimize their existing Cisco VoIP systems to handle a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end IP telephony features to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media apps used throughout the network. CUCM manages additional combined media services like messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's CUCM support, visit Cisco Unified CM consultants.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent's consultants can assist you to maintain your existing CallManager environment or migrate efficiently to Cisco's current IP telephony products. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP products, see CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients working outside the corporate firewall such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to expand your wide area network architecture to work with these VoIP solutions and deliver on-demand configuration and debugging expertise.
Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing platforms from leading technology companies enable online meetings, video and voice conferencing, chat sessions, and content sharing for both onsite workers and at-home workers. Many organizations use multiple conferencing products to meet the needs of their different partners and customers. Progent can help you to maintain your existing conferencing ecosystem and optimize the productivity of your remote employees.
- Skype for Business is Microsoft's leading communications product that supports presence, IM, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to deploy and maintain Skype for Business clients to support your remote employees. For details about Progent's support services for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's group video calling platform for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime support as many as 32 simultaneous users for video calls. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference and training. To learn more about Progent's support services for Webex and for other IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities such as video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams as well as for additional Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these products and assist you to tune your WAN infrastructure to run them.
Microsoft Collaboration Software for Remote Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office and Microsoft 365 suites, offering a powerful environment of productivity apps that deliver a cohesive user interface for sharing data and ideas across multiple sites and on a broad range of endpoints. Progent has delivered online consulting support for SharePoint and Exchange since their original releases and can help businesses to configure these critical collaboration platforms to optimize the productivity of your at-home workforce.
SharePoint utilizes web entities to promote collaboration and knowledge delivery by providing policy-driven delivery of content, business processes, and tools for searching through company-wide business data. SharePoint enables you to create secure web portals that allows at-home workforce to view and update consolidated corporate intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). To find out about Progent's SharePoint expertise, go to SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, refer to integration consulting for Microsoft Exchange Server.
OneDrive is Microsoft's shared cloud file hosting and synchronization service, comparable to GoogleDrive. Remote users can store files to the OneDrive service, and co-workers can share them safely through a web browser. Provided with Office and Microsoft 365, OneDrive enables home workers to jointly author documents. Revisions made offline are synced when you go back online. To find out about Progent's consulting services for OneDrive, refer to Onedrive configuration experts.
Public Cloud Integration for Remote Workers
Progent can provide advanced remote assistance for helping businesses to create, manage and optimize cohesive hybrid network architectures that include physical data centers, teleworkers, branch offices, and cloud resources. Progent offers top-tier consultant for all types of public cloud service such as Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers resolve issues with public cloud connectivity, authentication, and security.
Microsoft Azure is a leading platform for public cloud services that enables you to utilize IT infrastructure, servers, and critical apps running on Microsoft's extensive cloud. Azure offers over 100 services services including the ability to host Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can assist your organization to set up VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity control with Azure Active Directory, and plan data backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to establish secure access to Azure for remote workers by setting up and troubleshooting firewalls and VPN tunnels. To find out about Progent's expertise for Microsoft Azure, refer to Microsoft Azure consulting services.
Microsoft 365, previously called Office 365, is Microsoft's popular family of client productivity applications and cloud-based services available on a subscription basis. Microsoft apps and services are provided in a variety of bundles intended for users ranging from individuals and households to major enterprises. Progent can provide quick and easy online contact with consultants knowledgeable about Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android technology. Progent can assist your business to evaluate the various subscription bundles offered with Microsoft 365 and deploy 365 apps for your at-home workers to achieve maximum business value. For details about Progent's consulting services for Microsoft 365, see Microsoft 365 consulting services.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in Azure-hosted Microsoft 365 product suite. Microsoft 365 Exchange Online provides the benefits of lower spending for physical infrastructure, simplified management, on-demand scaling, high reliability, and additional advantages inherent with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to operate seamlessly with local deployments of Exchange, enabling you to build hybrid information systems. Progent's Exchange experts are available for occasional help to guide you through challenging technical roadblocks and can also provide end-to-end project management outsourcing to ensure your remote workers have convenient and safe access to your Exchange Online environment. To find out Progent's consulting expertise for Microsoft 365 Exchange Online, see Microsoft 365 Exchange Online configuration and support consulting.
Amazon AWS is a pioneer in the public cloud market and is the industry's biggest provider of cloud-based services. Progent can provide rapid and economical online contact with cloud integration experts who can assist your business to design, deploy, manage, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud-based services with on-premises data centers and with other public clouds like Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to assist your company to create a high-uptime network architecture to make sure your users have a consistent computing experience whether they are working from your headquarters, a remote branch, at home, or on the move. For details about Progent's consulting expertise for Amazon AWS, see Amazon AWS integration support.
Google Cloud is a leading collection of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help you to expand your existing IT assets with the Google Cloud Platform, and Progent's DBA consultants can help you make your critical apps cloud ready so your at-home workers can take full advantage of Google Cloud Platform services. Progent can assist you to deploy VMs on GCP Compute Engine, design a cost-effective storage system with GCP Storage, and simplify access control for telecommuters with GCP Cloud Identity. Progent's experts can also assist your organization to use GCP's unified management tools to administer and monitor your GCP ecosystem. For information, go to Google Cloud Platform integration expertise.
Help Desk Support for Teleworkers
A fast, enterprise-wide transition to a from-home workforce, which might be motivated by an epidemic or as an element of a business continuity preparedness plan, can overwhelm even a well-staffed in-house Call Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or supplement their Help Desk with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Support Desk support services leverage Progent's nationwide team of online technical support specialists combined with world-class trouble ticketing and follow-up technology to provide an economical, state-of-the-art Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 PC support from initial service requests to trouble ticket generation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal allows from-home workers to check or edit their active tickets, enter information, and append screen captures or relevant files. Support services are delivered at a substantial discount off Progent's ordinary Level 1 technical support rates, and Progent offers optional rapid escalation to Level 2 and Level 3 support experts to deal with complex issues. For details, refer to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Supplemental Service enables you to expand your existing Help Desk Call Center organization by sharing delivery of Help Desk services transparently between your regular IT support organization and Progent's extensive team of desktop support technicians and subject matter specialists. Progent's co-managed Support Desk service uses a collective support model based on the leading professional services automation (PSA) tool for managing help requests and ticketing, assigning responsibility, tracking progress, and producing reports. For details about how Progent's Help Desk Call Center Augmentation Services can help your business to provide best-in-class technical support to your at-home workforce, visit Progent's Support Desk augmentation Services.
Security and Compliance for At-Home Workers
At-home workers commonly use their personal computing devices and often operate in an unsecured physical space. This situation multiplies their susceptibility to cyber attacks and calls for careful configuration of corporate firewalls, AV tools, MFA-based identity verification, remote monitoring, extensive end-user education, and the development of policies based on best practices. Progent's veteran team of data security support experts can help you to plan, configure and maintain a compliant cybersecurity solution that guards critical IT assets in networks that include telecommuters.
Firewalls enable you to build a network environment that can be safely accessed by local users as well as by telecommuters, mobile users, suppliers, clients, and the public. Next-generation firewall appliances permit you to assign and control different permissions to different classes of users and to expand your IT network and modify your security as your business evolves and as cyber threats become more complex. Progent works with both new and older firewall appliances from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For more information about Progent's firewall configuration services, go to firewall support services.
Remote Endpoint Security Monitoring makes it easy to track the disparate devices used by telecommuters and either reject or identify and respond to modern threats like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on every secured endpoint device, monitoring all activity and utilizing advanced AI technology from SentinelOne to detect new threats at inception. When an attack is discovered, ProSight ASM immediately isolates the impacted device from the network to contain the malware. Because the ProSight ASM software agent is self-contained, endpoint devices remain protected even if they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For details about ProSight ASM, visit remote endpoint security monitoring for remote workers.
Progent's Duo MFA services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices. Using Duo 2FA, when you sign into a protected online account and enter your password you are requested to confirm your identity on a device that only you possess and that uses a different ("out-of-band") network channel. A wide selection of devices can be used as this second form of ID validation such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You may designate several validation devices. To find out more about Duo two-factor identity validation services, see Duo MFA two-factor authentication (2FA) services for telecommuters.
Security Audits can evaluate the exposure of your information system to all classes of external and internal security attacks for a network that includes teleworkers. Progent can run online, automated security inventory scanning for quickly and affordably uncovering a wide variety of security gaps that can be found over the Internet. Progent's security audit experts, which can be provided by network security experts with top credentials including CISM, ISSAP, and GIAC, can assist your company to audit your operations and governance policies and assess your IT architecture to allow you to implement the highest level of protection for your telecommuters.
Download White Paper: Securing a Work-From-Home (WFH) Environment
To read or download a white paper about critical areas to focus on for securing an IT environment that supports telecommuters, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for At-Home Workers
The field of Data Protection covers saving and recovering critical information in order to avoid data loss and reduce restoration time and effort in case of storage failures due to hardware issues, software hiccups, human error, cyber attack, or other causes. Dependable data protection strategies can be especially difficult to architect and maintain in hybrid environments that incorporate in-house data centers, cloud resources, and at-home workers.
- Backup/Restore strategies for remote workers must address diverse types of user-owned endpoint devices. Progent can provide quick online access to consultants knowledgeable about a broad range of products for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and smartphones. Popular backup/restore solutions supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data distributed throughout a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud storage and includes fine-grained recovery and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) plans often anticipate scenarios that call for a rapid changeover to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity consultants can assist your company to develop, document and test a DR/BC strategy that addresses the process of switching to an at-home workforce.
Unified Management for Remote Workers
Microsoft has rebranded and rebundled its endpoint management platforms under the title Microsoft Endpoint Manager, which encompasses Intune for cloud management of remote endpoints and Configuration Manager for managing local endpoints. Endpoint Manager provides a centralized platform for protecting critical information by controlling onsite, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and protecting remote computers and applications. Managed endpoint computers can be personally owned or company owned. IT admins managing the enrolled endpoint computers of at-home workers can utilize Intune to deploy and validate applications on managed devices, push updates and certificates, configure policies for accessing data and networks, manage passwords, establish VPN tunnels, control how teleworkers share information, set up threat defense, verify security compliance, and erase sensitive data from missing, stolen or decommissioned endpoint devices. Intune can be used with iOS/iPadOS, Android, Windows, and macOS computers. For details about Intune and how Progent can assist your company to use Microsoft's Endpoint Management to manage the endpoint devices of your telecommuters, refer to Intune remote endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) product that allows network administrators to keep off-premises endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint management along with VMware's Horizon virtual software delivery platform for identity control, app management, and setup management of endpoint computers. Workspace ONE operates with endpoints based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment via a perpetual license. Top capabilities of VMware Workspace ONE include fast remote deployment of out-of-the-box laptops, quick onboarding of new employees, policy setting and enforcement for all classes of endpoints, aggregated reporting and performance analytics, email encryption, and seamless integration with Microsoft apps and cloud-based products. To learn about Progent's support services for VMware Workspace ONE, visit VMware Workspace ONE mobile device management consultants.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and maintaining an efficient work-from-home solution for your London, United Kingdom company, call
An index of content::
Windows 11 Wigets Support
Network Engineer Windows 11 and Android
Progent's Windows 11 consultants can provide a range of services for Windows 11 including cloud integration, mobile device management, teleworker access, security and compliance, automated provisioning, and Help Desk services.
Linux Network Monitoring Support
Top Specialist MRTG for Linux
Nagios and MRTG are powerful, free monitoring tools that run on the Linux OS and can be used to monitor UNIX networks, Windows systems, or multi-platform environments in which the Linux OS and MS Windows run side by side. Nagios lets network support engineers to monitor system services such as SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher permits you to graph the bandwidth through SNMP network appliances including servers, routers, and switches. Progent's system integration consultants can assist you to utilize both these utilities to tune and repair your computer network.
Urgent Windows Server 2012 R2 Cloud Consulting
Remote Support Windows Server 2012R2 Server Manager
Progent's Microsoft-certified professionals can assist you to evaluate the business value of Windows Server 2012 R2 for your company, develop test systems and rollout plans, optimize your infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT management, staff, develop an enterprise-wide security plan, streamline network administration, help with creating applications, and build and validate a DR/BC plan.
Macintosh OSX IT Consultants
Macintosh OSX Engineer
Progent's experts offer macOS and Mac OS X users a range of services such as desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows environments, Entourage and email help, network protection services, and one-on-one training. Progent can help businesses to upgrade to macOS from OS X or earlier editions of Apple OS X and Progent can offer help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also help your business with iPhone integration and Apple iPad synchronization, or migrating to Apple's iCloud services. For business networks built solely on Apple macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of designing, integrating and maintaining a network infrastructure that is available, safe, fast and aligned with your organization's objectives.
ransomware removal and restore Consult
MongoLock ransomware recovery Consultant Services
Progent's ransomware consultants can assist your business to evaluate your ransomware defenses, remotely monitor and protect your network, assist with settlement negotiations with a threat actor, and reconstruct a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Microsoft Desktop Online Help
Microsoft Mac and Linux Desktop On-site IT Support
Progent can deliver a variety of low-cost remote and onsite consulting services to help you to configure, manage, and troubleshoot workstations and mobile devices powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Microsoft Certified Expert Computer Network Support Desktop Technology
Microsoft Mac and Linux Desktop Problem Resolution
Progent can deliver a variety of affordable remote and on-premises support services to help you to configure, manage, and troubleshoot desktops and handhelds powered by Microsoft Windows, Apple macOS/OS X, Apple iOS, Google Android, or Linux.
Remote Troubleshooting Windows 11 Installation
Microsoft Windows 11 Configuration Manager Specialist
Progent's Windows 11 consulting experts offer an array of services for Windows 11 including Microsoft 365 integration, mobile management and synchronization, at-home workforce access, security and compliance, streamlined deployment, and Help Desk support services.
Expert Microsoft Certified Power View Developer
FRx Designer
Progent can provide online and on premises consulting to assist your organization with any phase of business intelligence reporting from troubleshooting or enhancing reports to designing and implementing a comprehensive business intelligence solution. Progent's management reporting consultants can help you to maintain your current BI system, assist you to migrate reports from a legacy reporting product to a current one, and provide custom remote training tailored to your specific needs. Progent's business reporting and analytics professionals can provide expertise in all popular business analytics reporting and visualization tools including the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot and Power View, Report Designer and Report Builder.
24x7x365 ProSight Email Spoofing Protection Consultant
Email Polymorphic Virus Protection Engineer
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver web-based management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance adds a further layer of analysis for incoming email. For outbound email, the local security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays inside your corporate firewall.
Professional Email Polymorphic Virus Protection
Email White Lists Engineers
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your network firewall. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further level of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends inside your corporate firewall.
System Center 2016 and NetApp Integration Technical Consultant
System Center 2016 Azure Integration Online Support
Progent's Microsoft-certified consultants have over 10 years of background planning, deploying, optimizing and fixing SCOM solutions and offer companies of any size expert remote or onsite consulting support for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that provides the performance and availability required to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs based on best practices for tracking network infrastructure as well as both Microsoft and third-party applications and services. In addition, Progent can provide fast remote or on-premises technical support to help you to fix critical problems uncovered by Microsoft SCOM 2012.
24-Hour ASP.NET Design Firm
Development Firms .NET Application
Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and can build or modernize .NET applications rapidly and at low cost.
Top Quality Tech Services PC Desktop
Microsoft Mac and Linux Desktop Tech Support Outsource
Progent can provide a variety of economical remote and onsite consulting services to assist your business to install, manage, and troubleshoot desktops and handhelds based on Windows, macOS/OS X, Apple iOS, Android, or Linux.
Microsoft 365 Migration Computer Consultants
Microsoft 365 Android Integration Online Support Services
Progent can help you to understand the wealth of subscription plans available with Microsoft 365, previously branded Office 365, and configure your information network with Microsoft 365 so you derive top business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS, and Linux technology. Progent can also assist you to create and maintain hybrid networks that transparently integrate on-premises and cloud-based resources.
Microsoft Certified Expert SharePoint 2013 Newsfeeds Support Outsourcing
Remote Support Services SharePoint Foundation
Progent has been providing SharePoint consulting services since the initial SharePoint product was released over a decade ago, and Progent has the breadth and depth of technical know-how to assist businesses of any size to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 applications that add significant business value to your IT investment. Progent's Microsoft-certified consulting team can help you to evaluate the risks and benefits of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration environment; determine whether an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and pick the right version of SharePoint 2013 for your applications. Progent can provide comprehensive project management services or can help in specific jobs associated with your SharePoint 2013 deployment.
Zero Trust Security Setup and Support
Duo Two-factor Authentication (2FA) Help and Support
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports single-tap identity confirmation with iOS, Android, and other out-of-band devices.
McAfee Network Consulting
Symantec Consultant
Progent offers small and medium size organizations professional support for Intrusion Protection products and IPsec VPN products from leading firewall and Virtual Private Network security vendors including Check Point Software, Juniper Networks, and SonicWall. Progent can show you how to create a detailed security strategy and select appropriate products from a variety of suppliers to support your security objectives while staying within your spending limits.
Remote Support SentinelOne Vigilance Respond MDR Reseller
SentinelOne Singularity Complete Integration Consultant
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that includes machine learning technology and expert services to deliver cutting-edge endpoint detection and response.
Computer Consulting Windows Server 2016
Windows Server 2016 Cluster Operating System Rolling Upgrade Remote Support
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 integration consulting to help organizations of any size to design and carry out a smooth upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help you to assess the business benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help you to benefit from the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.
Cisco wireless Support and Help
Wi-Fi site survey Troubleshooting
Progent's Wireless Consulting Services provide a fast, economical way for businesses of all sizes to configure, manage, monitor and troubleshoot the latest wireless network solutions. For 802.11n and the latest 802.11ac wireless environments, Progent can show you how to design and deploy appliances like Cisco's Aironet and Meraki access points and wireless controllers. For mobile email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Work from Cisco Engineers Openings
Freelance Jobs Home Based Network Engineer
Progent believes that a well architected and executed information system is a vital factor for enabling a company's growth, and we apply this credo in our corporate system environment. Progent has built a fault-tolerant virtual office network that enables our in-house consultants and authorized contractors to offer fast and efficient service, cooperate easily on challenging jobs, and experience career and private maturity by being a member of a dynamic business culture of personal drive and freedom.
After Hours LockBit ransomware recovery Consultancy
Conti ransomware recovery Professional
Progent's ransomware consultants can assist you to evaluate your ransomware defenses, remotely monitor and protect your network, assist with settlement negotiations with a hacker, and restore a network damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Security patch management Consulting
Specialists Android patch management
Progent's support services for software/firmware update management offer organizations of all sizes a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoints printers, network appliances like switches and Wi-Fi access points, and Internet-of-Things devices like alarms and robotics.
Mid-sized Business Computer Consultancy Firm
Repair Mid-sized Office
Progent provides IT services for mid-size companies with 100 to 250 system users. The mid-size business or office has traditionally been an underserved segment of the market for network support services. The overhead and support delivery practices of major third-party support organizations make them too costly for the typical small business or small medium business (SMB), which commonly relies on a modest IT budget with which to maintain an information system whose complexity and sophistication are frequently comparable to the information systems of far bigger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual network technology and proactive network monitoring, dramatically lowers the IT support expenses of an SMB while offering the small company with enterprise-level service from certified, world-class consultants knowledgeable in a wide array of small business technologies. If your mid-sized organization or small business is searching for the quality of network support needed by a medium size office without budgeting enterprise costs, you need Progent.
Microsoft Network Setup
Technical Support Companies Microsoft Windows
Progent's IT outsourcing packages provide budget-friendly network consulting for small organizations. Whether it includes planning network infrastructure, setting up an in-house Help Desk or using an outside one, rolling out an updated e-mail platform, monitoring your network, or building an on-line eCommerce solution, outsourcing your network technical services can contain expenses and minimize risks, permitting IT support budgets to grow in a more linear and manageable manner than is feasible by building up a large, all-purpose in-house network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can enable you to create a protected and robust network foundation for your critical applications powered by Windows.
Exchange 2016 Disaster Recovery IT Services
Exchange 2016 Project Planning Support and Setup
Progent can help you in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing high availability architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Hyper-V strategy; specifying mass storage capacity required for your virtual machines, databases and logs; configuring HLB for fault-tolerant client access services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web.
ProSight Next Generation Endpoint Protection Consultant
Endpoint Ransomware Immunization Support Outsourcing
Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes next generation behavior-based machine learning tools by SentinelOne to guard endpoints as well as servers and VMs against new malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to address the complete malware attack lifecycle including protection, infiltration detection, mitigation, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats.
24x7 Internet Data Center Engineers
Best High Availability Data Centers Technology Professional
Progent's Data Center engineers can help you identify high availability data centers that meet the specific requirements of your company. High availability colocation sites are especially attractive to small organizations due to of their affordability and convenience in comparison to taking a do-it-yourself strategy. Trying to create an in-house data center with even a minimum degree of fault tolerance is financially prohibitive for typical small companies. Progent is ready to show you how to get all the benefits of high availability data centers and 24x7 colo sites by providing a full array of engineering and maintenance services.
Juniper Junos os Audit
Security Auditor Juniper Junos os
Progent's Juniper Networks-certified network consultants can assist your company to plan and deploy Juniper Firewall and VPN technology, enhance and support your network infrastructure, and migrate smoothly from outdated devices to the latest versions. Progent's Junos OS consultants can offer expertise with Juniper's flagship network operating system to help your business to simplify the management and improve the security of your Juniper VPN appliances and firewalls. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software productss and can assist organizations manage networks that incorporate a combination of Juniper's software platforms.
Azure and Android integration Services
Azure Resource Manager Professional
Progent can help small businesses to migrate any part of their network infrastructure to Microsoft Azure. This can simplify network management and reduce hardware investments. Azure includes a wealth of cloud services and Progent can help you to understand the benefits and limitations of various cloud computing architectures supported by Azure. Progent can help you administer cloud-based or hybrid cloud and local apps and resources and ensure that you avoid the common errors small organizations make when moving to the cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and to manage Apple iOS devices and Google Android handhelds.
SCCM 2007 Policy Settings Online Consulting
24-Hour SCCM 2007 Migration IT Consultants
Progent's Microsoft-certified consultants can help you to maintain System Center 2007 Configuration Manager to streamline administration, enhance compliance, and boost worker output by ensuring that critical applications are always up to date, managing licensing, and reporting resource usage profiles to help you make informed purchasing decisions. Once you are ready to update your SCCM 2007 configuration management solution, Progent can assist you to plan and carry out a smooth migration to SCCM 2012.
Check Point 3000 Firewalls Firewall Configuration
After Hours Check Point 15000 Firewalls Protecting
Progent's Check Point Software firewall consultants can help you design, deploy, and manage firewall solutions that rely on Check Point Software NGFW firewall appliances and Check Point's cloud-based security services. Progent can also help you maintain older Check Point firewalls or migrate efficiently to Check Point's modern security gateways.
Consulting SentinelOne Endpoint Virus Immunization
Remote Computer Consultants SentinelOne Singularity Control Reseller
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management solution that includes AI software and expert services to provide cutting-edge endpoint detection and response.
24-Hour Intrusion Detection WatchGuard XTM Firewall
Network Security Test WatchGuard Firebox M5600 Firewall
Progent provides consulting expertise for WatchGuard Firewall security appliances including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall product that fits your network security requirements and budget. Progent can help you to maintain legacy WatchGuard firewall appliances or migrate efficiently to current WatchGuard firewall solutions.
Professionals Exchange Server 2007
Services Exchange 2007 Server
Progent's expert support team can show you how to design and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes productivity downtime, reduces ongoing service demands, and makes your Microsoft Exchange Server 2007 easy to administer. For complicated multi-server or multi-location upgrades, Progent offers the knowledge and experience to finish your project rapidly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting services include expertise with the integration of outside vendor add-ons to Microsoft Exchange Server 2007 that are in keeping with your business needs.
Technical Consultant Helpdesk for at Home Workforce
Telecommuter Integration Integration Services
Progent has 20 years of background assisting small and medium-size companies to design, deploy, optimize, administer, and debug computer networks that incorporate a remote workforce.
24 Hour Consultant Forefront Threat Management Gateway 2010
Network Consultant Forefront Threat Management Gateway
Microsoft ISA 2006 is a comprehensive gateway that offers a powerful application layer firewall, VPN, and web caching platform for safeguarding the Internet-facing networks of any sized business against a wide range of attacks. Progent's certified ISA Server 2006 engineers can show you how to plan, cost-justify, test, implement, configure and support the Standard or Enterprise edition of ISA Server 2006 on your information system.
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