London Telecommuters Solutions Support
System Design, Configuration, Management and Call Center Consultants
Expanding your remote workforce may have a significant impact on IT architecture, cybersecurity, and corporate culture. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, administer, optimize, and debug IT environments that incorporate a remote workforce. Progent can assist your London organization to select the right technologies and adhere to best practices in building and maintaining a safe virtual ecosystem for telecommuters that promotes collaboration and delivers top business value. Progent offers services ranging from as-needed expertise for getting you over occasional technical bottlenecks to full project management or co-management to help you carry out mission-critical initiatives.
Progent can help London, United Kingdom businesses to with any aspect of building a high-functioning work-at-home environment by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform selection and deployment, cloud integration, helpdesk services, endpoint security, data protection solutions, and centralized management.
Network Infrastructure for an At-Home Workforce
Setting up the network infrastructure needed to support a remote work environment can be especially complicated if you have to manage a mix of personal equipment like PCs and notebooks, routers, and Wi-Fi APs from different manufacturers and with a variety of OS software and firmware levels. Progent's experience providing online support for both outdated as well as modern technologies in virtual office venues enables you to make cost-effective use of your existing network infrastructure and offers ready access to top-tire consultants for making necessary upgrades. Support services available from Progent to help you to implement a high-functioning telecommuting ecosystem include:
- Virtual Private Network (VPN) technology makes it possible to establish a secure tunnel for authorized remote employees to access IT assets situated at your company datacenter or in the cloud. Progent can assist you to configure and maintain VPN connections between your at-home workforce and your various IT resources by providing online VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your at-home workers to utilize Cisco's popular AnyConnect software to provide secure VPN connections for a wide selection of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms allow an at-home worker to see and use a data center PC's desktop. This gives network managers more control over the digital ecosystem of at-home employees and offers remote users a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect at-home networks to the Internet and typically support VPN connections, local Wi-Fi networks, and firewalls. Progent can provide expert online support for setting up home routers from a range of vendors. See router integration support from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting the whole family and guests, are commonly used by at-home employees to connect to their Internet router for work. This can create throughput and security problems. Progent can assist you to mitigate these problems by providing services that include Aironet integration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti WiFi access point integration help.
- Internet access methods impact the performance and availability of connections between telecommuters and the company network. Business-critical processes might require redundant Internet access in case the primary connection breaks. Progent offers expertise for selecting service providers, picking appropriate bandwidth and data volume offerings, and integrating redundant Internet connections. Refer to Internet connectivity solutions.
IP Voice Integration for Remote Workers
Extending the business PBX system to accommodate teleworkers is vital to maintaining an effective at-home workforce. A broad range of cloud-centric IP voice platforms are popular with SMBs to server telecommuters. Many larger organizations rely on Cisco's modern or legacy products for IP voice solutions. Progent can assist businesses of any size to design or maintain a remote IP voice service that delivers the flexibility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer high-level support to help organizations tune their existing Cisco IP voice systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends enterprise telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia software used throughout the network. CUCM supports additional mixed media services like messaging, video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager expertise, see Cisco Unified CM consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent can help your company to maintain your existing CallManager environment or migrate efficiently to Cisco's current IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other legacy VoIP platforms, see Cisco CallManager expertise.
- Cisco IP Gateways enable connectivity with PSTN networks and with users operating outside the corporate firewall such as at-home workers. Progent offers expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network architecture to work with these VoIP solutions and provide as-needed integration and troubleshooting expertise.
Video Conferencing for At-Home Workers
A broad selection of voice/video conferencing platforms from leading technology companies support virtual discussions, video conferencing, chat, and screen/content sharing for both local users and at-home workers. Many companies utilize a mix of products to accommodate their various partners and customers. Progent can help you to manage your existing conferencing ecosystem and optimize the productivity of your remote employees.
- Skype for Business is Microsoft's leading unified communications product that supports presence, IM, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help your company to set up and maintain Skype for Business clients to support your at-home workforce. For details about Progent's consulting expertise for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's group video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 simultaneous users for video calls. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference. For details about Progent's consulting expertise for Cisco Webex and for additional video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features that include IP voice and video conferencing, threaded chat, plus data sharing. To learn more about Progent's consulting services for Microsoft Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and help you to optimize your WAN infrastructure to run them.
Microsoft Integrated Collaboration Platforms for an At-Home Workforce
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a powerful ecosystem of productivity apps that deliver a cohesive user interface for sharing data and ideas across multiple sites and on a broad selection of endpoints. Progent has provided online consulting support for Microsoft SharePoint and Exchange since their original publication and can help businesses to deploy these critical collaboration platforms to maximize the productivity of your remote workforce.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works with Microsoft 365 and supports third-party cloud services to provide real-time collaboration and communication. Developed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can support chat, audio/video meetings that include screen sharing, calling, cloud voicemail, group email, plus file and app sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Entra (previously called Azure Active Directory) for supporting its full range of capabilities. For details about Progent's support services for Microsoft Teams, visit planning and deployment consulting for Microsoft Teams.
SharePoint utilizes web entities to facilitate collaboration and knowledge delivery by providing policy-driven access to content, workflow, and tools for looking through company-wide business data. SharePoint enables you to create protected web portals that permits at-home workforce to see and edit consolidated corporate intelligence via Wikis, Blogs, social networking web sites, and Web Parts (Widgets). To learn about Progent's SharePoint consulting services, see SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, visit integration expertise for Microsoft Exchange Server.
OneDrive is Microsoft�s shared cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home users can store files to OneDrive, and co-workers anywhere can access them securely through a browser. Provided with Office 365, OneDrive allows remote workers to co-edit files. Edits created offline are automatically synced when you reconnect to the Internet. For information about Progent's expertise for Microsoft OneDrive, see Onedrive integration experts.
Public Cloud Integration for Telecommuters
Progent can provide advanced remote assistance for helping businesses to build, manage and repair cohesive network architectures that incorporate physical data centers, remote workers, branch offices, plus public cloud resources. Progent can provide expertise for all modes of cloud service including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help at-home workers resolve issues with public cloud access, identity, and cybersecurity.
Microsoft Azure is a leading platform for cloud software and services that enables you to utilize IT infrastructure, servers, and critical applications running on Microsoft's massive cloud. Azure features more than 100 cloud-based services such as hosting for Windows and Linux-based VMs, on-demand cloud storage, messaging, app development with Visual Studio, and data protection. Progent can assist your organization to deploy VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity control with Azure Active Directory, and design data backup and recovery systems with Azure Backup. Progent can also show you how to establish protected connections to Azure for teleworkers by configuring and debugging firewalls and VPN tunnels. For details about Progent's expertise for Microsoft Azure, visit Azure expertise.
Microsoft 365, formerly called Office 365, is Microsoft's growing suite of client productivity applications and cloud-based services available by subscription. Microsoft apps and services are marketed in a variety of plans designed for users ranging from individuals and households to major corporations. Progent offers fast and affordable remote access to consultants knowledgeable about Microsoft 365-compatible endpoints based on Windows, Mac, iOS, and Google Android operating systems. Progent can help your business to evaluate the various subscription plans available for Microsoft 365 and configure 365 apps for your remote workers to achieve top business value. For information about Progent's expertise for Microsoft 365, see Microsoft 365 integration expertise.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in the Microsoft 365 product line. Microsoft 365 Exchange Online provides the advantages of lower costs for physical infrastructure, simplified management, dynamic scaling, high availability, and additional benefits associated with cloud computing. Microsoft has designed Exchange Online to run smoothly with on-premises Exchange environments, enabling customers to build hybrid information systems. Progent's certified Exchange consultants are available for occasional help to guide you through challenging technical bottlenecks and can also provide end-to-end project management outsourcing to ensure your remote workers have convenient and safe access to your Microsoft 365 Exchange Online environment. To find out Progent's consulting expertise for Microsoft 365 Exchange Online, go to Microsoft 365 Exchange Online configuration and support expertise.
Amazon AWS is a pioneer in the public cloud market and is the world's top provider of cloud-based services. Progent offers fast and economical online access to cloud integration consultants who can help your organization to design, deploy, maintain, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms like Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to help you to create a high-availability network architecture to make sure your employees have a productive computing experience regardless of whether they are working from your headquarters, a branch office, from home, or on the road. To learn about Progent's support services for Amazon AWS, visit Amazon AWS consulting services.
Google Cloud is a popular collection of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help you to extend your current IT resources with the Google Cloud Platform, and Progent's database experts can show you how to make your critical apps cloud friendly so your teleworkers can benefit fully from Google Cloud services. Progent's consultants can help your business to set up virtual machines on Google Cloud Compute Engine, plan an efficient storage solution with Google Cloud Storage, and streamline access control for remote workers with GCP Cloud Identity services. Progent's consultants can also help your business to utilize GCP's unified management technology to control and monitor your Google Cloud environment. For information, visit Google Cloud Platform consulting expertise.
Help Desk Support for Telecommuters
A sudden, organization-wide switchover to a from-home workforce, which might be activated by a pandemic or as a component of a disaster recovery/business continuity plan, can overwhelm even a high-performing in-house Help Desk. Progent's Call Center services allow organizations of any size to outsource or expand their Help Desk by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk support services leverage Progent's extensive team of online IT support specialists along with world-class ticketing and follow-up technology to offer an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote Level 1 desktop technical support from initial service requests through trouble ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables from-home workers to track or revise the status of their active tickets, add details, and append screen captures or attachments. Technical support services are provided at a substantial price reduction off Progent's normal Level 1 technical service rates, and Progent makes available the option of fast hand-off to Level 2 and Level 3 support experts to resolve advanced issues. For more information, refer to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Call Desk Augmentation Service allows you to expand your current Help Desk Call Center staff by sharing responsibilities for Support Desk services seamlessly between your in-house IT support personnel and Progent's nationwide roster of PC support engineers and subject matter experts. Progent's co-managed Call Center service uses a collective support solution utilizing the leading professional services automation tool for managing help requests and trouble tickets, establishing ownership, tracking progress, and generating management reports. To learn how Progent's Help Desk Supplementation Services can enable your company to deliver world-class IT support to your from-home workers, visit Progent's Help Desk Call Center augmentation Services.
Security for At-Home Workers
Work-from-Home staff members commonly use their personal computers and usually operate in an unsecured physical environment. This situation increases their susceptibility to cyber threats and calls for judicious deployment of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, intensive end-user education, and the creation of security policies based on leading practices. Progent's veteran group of IT security solutions experts can help your business to design, implement and manage a compliant cybersecurity solution that protects critical IT assets in networks that incorporate an at-home workforce.
Firewalls allow you to build a network environment that can be securely accessed by local users as well as by at-home workers, mobile workers, suppliers, clients, and the public. Modern firewall appliances allow you to configure and manage different access rights to various classes of users and to scale your IT network and modify your security as your business evolves and as network attacks grow increasingly sophisticated. Progent works with both current and legacy security appliances from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall integration services, visit firewall support expertise.
Online Endpoint Monitoring makes it easy to watch over the disparate devices utilized by teleworkers and either reject or spot and respond to the latest cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight agent is put on every secured endpoint device, watching all activity and utilizing state-of-the-art AI technology from SentinelOne to detect zero-day attacks on arrival. When an attack is discovered, ProSight ASM instantly disconnects the targeted endpoint from the network to quarantine the malware. Since the ProSight Active Security Monitoring agent is self-contained, endpoint devices stay protected even if they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight ASM, see remote endpoint monitoring for at-home workers.
Progent's Duo authentication Services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you sign into a secured application and give your password you are requested to verify who you are on a device that only you have and that uses a different ("out-of-band") network channel. A wide selection of out-of-band devices can be utilized as this second form of authentication such as a smartphone or wearable, a hardware token, a landline phone, etc. You may designate several validation devices. For more information about Duo identity authentication services, see Duo MFA two-factor authentication (2FA) services for at-home workers.
Security Audits can evaluate the vulnerability of your network to all types of external and local security attacks for an environment that incorporates telecommuters. Progent can deploy online, automated cybersecurity analysis software for quickly and affordably detecting a broad range of security holes that can be surfaced over the Internet. Progent's security assessment consulting services, which can be provided by security professionals with advanced credentials including CISA, CISSP, and GIAC, can assist you to evaluate your procedures and policies and assess your network infrastructure to allow you to design the highest level of security for your an at-home workforce.
Horizon3.ai's NodeZero PEN Testing Platform is a breakthrough penetration test (pentest) product family that supports automated threat assessment of your at-home connectivity solution and your internal and perimeter networks so you can identify, prioritize, fix, and confirm cybersecurity vulnerabilities before threat actors can exploit them. Progent's pentest experts can help you to use NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal IT infrastructure so you can determine your current security profile. Progent can also assist you to harden your network security and can assist you to plan and deploy a cohesive cybersecurity strategy that streamlines management and delivers optimum protection for on-premises, cloud-based, remote, and perimeter IT assets. To learn additional details about Progent's vulnerability assessment services powered by on NodeZero's PEN test platform, refer to Consulting Support for NodeZero's Penetration Test Platform.
Download White Paper: Securing a Work-From-Home Environment
To read or download a white paper about critical things to concentrate on for securing a network that includes work-from-home staff, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection for Remote Workers
The field of Data Protection involves backing up and recovering vital data in order to avoid data loss and reduce recovery time and effort in the event of storage system problems due to equipment breakdowns, programming glitches, operator error, malware, or any other reason. Dependable data protection strategies can be especially difficult to architect and manage in hybrid networks that incorporate private data centers, public clouds, and an at-home workforce.
- Backup/Restore strategies for at-home workers must address multiple kinds of user-owned endpoints. Progent offers quick remote access to consultants familiar with a broad range of platforms for protection Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, tablets and handhelds. Popular backup/restore products supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and includes granular restore and centralized management capabilities.
- Disaster Recovery/Business Continuity plans typically anticipate scenarios that call for a rapid changeover to a work-at-home environment. Progent's senior disaster recovery preparedness consultants and business continuity specialists can assist your business to produce, document and test a DR/BC plan that includes the logistics of switching to telecommuting.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager features a centralized platform for safeguarding critical information by controlling on-premises, mobile, and home-based endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting mobile devices and applications. Remote endpoint computers can be personally owned or business owned. Network administrators managing the enrolled endpoint devices of at-home workers can use Intune to deploy and validate applications on devices, push updates and certificates, set up rules for accessing information and networks, set passwords, establish VPN tunnels, control how home-based workers share information, set up threat defense, verify security compliance, and wipe corporate information from missing, stolen or deactivated endpoint devices. Intune works with iOS/iPadOS, Android, Windows, and macOS computers. For information about Microsoft Intune and to find out how Progent can help you to use this platform to manage the endpoint computers of your at-home workforce, go to Intune teleworker device management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM platform that helps network managers to keep remote endpoints current and secure. Workspace ONE uses VMware AirWatch technology for centralized endpoint administration plus VMware's Horizon virtual application delivery platform for identity control, app management, and configuration management of endpoint computers. Workspace ONE operates with endpoints powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product via a one-time purchase. Top features of VMware Workspace ONE include fast remote provisioning of new laptops, immediate onboarding of new employees, policy set up and enforcement for all classes of endpoints, aggregated management reporting and performance analytics, email encryption, and tight integration with Microsoft apps and cloud-based products. For information about Progent's support for VMware Workspace ONE, see VMware Workspace ONE remote device management consultants.
Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining an efficient work-from-home environment for your London, United Kingdom business, call
An index of content::
ProSight Reporting Remote Infrastructure Monitoring Setup and Support
IT Consulting ProSight Reporting Infrastructure Management
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Technology Consulting Redundant ISP
Integration Fault Tolerant ISP
Progent's Cisco-certified IT engineers can help you build an affordable, fault tolerant Internet connection architecture that can achieve 24x7 Internet connectivity through a broad range of fault tolerant Internet access products and services including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert engineers to help you apply the most current technology for high availability Internet connections to implement an affordable, completely redundant Internet interface with automatic failover and other features to deliver zero-downtime Internet connections.
Professional Skype for Business Edge Server Pool
Microsoft Skype for Business 2019 Remote Consulting
Microsoft Lync Server 2010 supports Instant Messaging, Real Presence, voice/video conferencing, desktop sharing, and both IP-based and PSTN calling. Lync Server 2010 can extend the capability of Exchange Server, SharePoint Server and Office desktop or cloud-based Microsoft 365 and streamlines management via integration with Windows AD. Lync 2010 can also reduce expenses by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's certified unified communications consultants offer online and on-premises support to assist you to manage and troubleshoot your current Lync Server 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product. Progent can also help your organization to plan and execute a smooth Skype for Business migration or a migration to Microsoft Teams.
Aironet AP Management Troubleshooting
Aironet 3800 Access Point Online Technical Support
Progent's Cisco CCIE Wi-Fi infrastructure experts can provide remote or on-premises integration and troubleshooting support to help you to plan, implement, upgrade, optimize, manage and troubleshoot Aironet Wi-Fi AP deployments of any scale or topology. Progent's Cisco Wi-Fi controller consultants can also assist you to integrate your wireless environment with your wired network infrastructure and cloud-based resources to create a seamless enterprise connectivity foundation that is easy to manage and scale. Progent also offers affordable wireless site surveys to assist you to decide the most efficient selection, placement and configuration of Aironet Wi-Fi access points to accommodate your specific office layout, building structure, and anticipated workloads.
Mac VoIP Technical Support Services
24-Hour Mac Connectivity Specialist
Progent's Apple Mac networking engineers can assist you with a broad array of system infrastructure issues including system architecture, off-site and mobile access, internetwork communication, protection, and emerging technologies such as Voice over IP and high-speed wireless networking. For business networks built exclusively on Mac OS X or for systems that use a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the knowledge and size to deal with the challenge of designing, configuring, and supporting a system infrastructure that is robust, safe, productive and aligned with your corporate goals. Progent can help you deploy Apple's Xserve enterprise servers, Xserve RAID zero-downtime storage systems, and Apple's Xsan SAN solution. Progent can also provide skilled professionals to support Cisco routers and switches.
Ryuk ransomware recovery Consultant Services
Spora ransomware recovery Consultancy
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to halt the spread of an active ransomware breach. Call 800-462-8800
Windows Server 2012 R2 Hyper-V 3.0 Consulting
Microsoft Hyper-V 3.0 Virtual Server Computer Consulting
Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in critical areas including multitenancy, agile network infrastructure, cloud readiness, expandability and performance, and fault tolerance. Progent's Microsoft-certified consultants can help your company to take advantage of Hyper-V to install and maintain virtual servers to cut network costs and improve productivity.
SCCM 2007 Support and Setup
Configuration Manager 2007 Online Help
Progent's Microsoft-certified consultants can assist your organization to support Microsoft System Center 2007 Configuration Manager to simplify operations, enhance security, and boost worker output by ensuring that operating systems and applications are always up to date, managing product licenses, and monitoring resource usage patterns so you can make smart purchasing choices. When you are set to upgrade your SCCM 2007 device management solution, Progent can help you to prepare for and implement a smooth move to SCCM 2012.
SQL 2008 Reporting Services Reporting
SQL Server Capacity Planning Development Group
SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the fast creation of cutting-edge enterprise-class programs that can provide your company a critical competitive edge. Microsoft SQL Server 2000 features core support for XML and the capability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of work helping with Microsoft technology, assures you success in designing, deploying and administering Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
Specialist UNIX
24-Hour Solaris Services
Progent's Solaris family support services offer small companies and developers help with administering and maintaining Solaris environments that run with Microsoft-based networks. Progent can give your organization contact with Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This wide array of expertise offers you a convenient one-stop source to show you how to build and maintain a secure and robust cross-platform network and communications environment that allows Sun Solaris and Microsoft coexistence by combining Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and SGI/Irix or major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware Linux.
Immediate Email Polymorphic Virus Protection Professionals
ProSight Email Guard Spam Filtering Services Engineer
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver centralized management and comprehensive security for all your email traffic. The hybrid structure of ProSight Email Guard combines a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. The cloud filter serves as a preliminary barricade and keeps most threats from reaching your network firewall. This reduces your exposure to external attacks and saves network bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper level of analysis for incoming email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, DLP, and encryption. The local gateway can also help Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall.
Open Now Catalyst Wi-Fi 6 and Wi-Fi 6E AP Configuration Network Consulting
CCDP Certified Catalyst 802.11ax AP Migration Configuration
Progent's Cisco-certified Catalyst 802.11ax Wireless Access Point consultants offer economical online and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.
Consulting Services Citrix StorageLink Site Recovery
Citrix Essentials Consulting
Progent's Citrix consultants can assist you to evaluate the potential strategic benefits of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix management tools with your Hyper-V environment, and demonstrate to you how to deploy Citrix Essentials to enhance the performance, availability, flexibility, and fault tolerance of your virtual network while reducing the cost of equipment and operations and simplifying management tasks.
Configuration Windows Server 2008 R2
Windows Server 2008 Security Online Support
Microsoft Windows Server 2008 is an important step forward in making IT networks more secure and available, simpler to virtualize and administer, faster, and able to provide a better platform for web hosting and development. Progent can help your business benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, technical support, education, staffing, monitoring, and security engineering services.
Intune SCCM Integration Consulting
On-site Support Microsoft Enterprise Mobility Suite
Progent's Microsoft-certified Intune consultants can help your organization to understand the business value of adopting Intune for configuring and managing your mobile computers including notebooks, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can assist your company to configure security policies, set up pilot environments to confirm the appropriateness of Microsoft Intune for your environment, deploy Intune throughout your enterprise, combine Intune with System Center Configuration Manager for single-console change management, and provide ongoing support for your Intune deployment.
Microsoft Exchange Server Migration Engineer
24x7 Exchange Server 2010 Migration Consultant Services
Progent's Microsoft and Cisco-certified network engineers can assist your organization to determine the benefits of Exchange Server 2010 for your business and can assist your IT staff to plan and carry out an efficient migration to Exchange Server 2010 from Exchange Server 2003 or Exchange Server 2007 that will provide quick payback by improving your productivity, lowering the cost of equipment and support, streamlining management, and integrating your vital communications technologies.
Cisco Catalyst Wi-Fi 6 AP Management Help and Support
Catalyst 802.11ax Wireless Consultant Services
Progent's Cisco-certified Catalyst 802.11ax AP consultants can provide economical remote and on-premises help for Catalyst Wi-Fi 6 wireless APs.
Technical Support Companies Stabilizing Phase: Design Tuning
MSF Service
When performing IT tasks for corporate customers, Progent uses a structured methodology based on specified milestones in order to meet financial, scheduling and engineering targets while reducing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the leading practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, design recommendations, pilots, design tuning, and professional implementation. All phases are documented to make available a comprehensive summary of technical services performed and to help in downstream system support.
Clustered Windows Server 2012 Support and Setup
Microsoft Certified Clustered Windows Server 2012 Troubleshooting
Progent's Microsoft-certified failover clustering consultants can assist you to evaluate the advantages of adopting Windows Server 2012 failover clustering to build a powerful fault-tolerant/disaster recovery strategy, assist your organization to plan and install a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual ones, and help you to streamline the administration of clustered servers.
Top Quality Cisco EWC for Catalyst 9100 AP Specialists
Largest Catalyst 802.11ax AP Onsite Technical Support
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 AP experts offer affordable remote and onsite support for Catalyst Wi-Fi 6 wireless APs.
ProSight password management system Technology Professional
24x7x365 certificate expiration management Consult
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect data related to your IT infrastructure, processes, business apps, and services. You can quickly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or domains. By cleaning up and managing your network documentation, you can eliminate up to half of the time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether you're planning enhancements, doing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it.
MS SQL Compliance Audit
Immediate MS SQL Server Developer Firms
Microsoft SQL Server 2005 delivers indispensable, familiar tools to computer experts and information workers, reducing the complexity of creating, deploying, managing, and accessing enterprise information and analytical programs in environments ranging from handheld devices to corporate data systems. The sophistication and integration requirements of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and wide knowledge in planning and building data-driven, comprehensive business technology applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
Top Rated Onsite Technical Support System Center 2016 and Exchange Online Integration
System Center 2016 and Hyper-V Integration Technical Consultant
Small to middle size companies can now enjoy all the advantages of Operations Manager and also have fast access to Progent's Microsoft Premier network consulting professionals. With Progent's affordably priced IT service packages, small and midsize businesses can select a basic Microsoft System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package. Progent supports Operations Manager to offer small business networks enterprise-class availability, protection, and performance.
Microsoft Certified Windows Server 2016 Hybrid Cloud Integration Outsourcing
On-site Technical Support Windows Server 2016 Scale Out Clusters
Progent's certified IT consultants can provide Windows Server 2016 integration consulting services to assist organizations of any size to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the benefits of Windows Server 2016 for your environment and can help you with any facet of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain failover clusters.
Microsoft System Center 2016 On-site Support
System Center 2016 and Hyper-V Integration Troubleshooting
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, optimizing and troubleshooting SCOM solutions and offer organizations of all sizes expert online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for monitoring network infrastructure and Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or on-premises technical support to help you to remediate serious issues detected by System Center 2012 Operations Manager.
SCCM Upgrade Specialist
SCCM Upgrade Support Services
System Center Configuration Manager automates software deployment and updating, streamlines security and compliance settings management, inventories network assets, guards against company data leakage, performs network health reporting, allows secure end-user self service, and delivers a single control mechanism for managing multi-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager consulting team and Azure cloud experts can help you with any facet of planning, installing, operating and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
Microsoft Consulting Best Practices Outsourcing Companies
Best Practices Server Consulting
Progent's staff of Microsoft and Cisco Premier consultants average more than a decade of hands-on professional experience, at the front lines of network service, executing a broad range of technical projects for an extensive array of clients. Each Progent consultant shares a proven collection of personal best practices which are combined into shared best practices standards that Progent teaches its support personnel. This means that you get not only world-class IT capability, but also a support engineer with field-tested methods for using technical knowledge to fix real-world network problems efficiently.
24-Hour Microsoft Access application programming Technology Professional
Microsoft Access scripting Programming Firm
Progent can provide cost-effective remote consulting services for all releases of Microsoft Access including Access desktop and Access Web App and can provide advanced assistance for application programming, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide custom webinar training for Access application development and database administration.
Cisco VoIP IT Outsourcing Firm
Cisco Firewall Repair Installation
Progent can assist your organization to deploy Cisco's infrastructure technology to build a robust basis for your local, private cloud, or hybrid data center and streamline operations in vital areas such as resource consolidation, security and compliance, versatility, availability, and disaster recovery.
24 Hour Upgrade Consultants Exchange 2000 Upgrade
Exchange Server 2000 Consultants
Progent is among the most expert information technology support firms for integrating email and messaging systems powered by Exchange 2000. Progent specializes in helping small and mid-size businesses get the full advantages of Microsoft Exchange 2000 for common situations such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-managed or POP3 e-mail environment, and jobbing out your Microsoft Exchange 2000 support.
Firewall patch management Engineer
Internet of Things patch management Technology Professional
Progent's support services for patch management offer organizations of any size a versatile and affordable solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your virtual and physical; servers, peripherals {like scanners, infrastructure appliances such as switches and Wi-Fi APs, and IoT devices like sensors and health monitors.
Microsoft 365 Word forms Consulting Services
Office Word for Android Consulting
Progent's Microsoft Office Word and Microsoft 365 Word experts can provide a wide range of economical remote consulting services to assist you to manage and troubleshoot your current Microsoft Office Word environment or assist you to upgrade to a current release of Microsoft Office Word. Services offered by Progent's experts include VBA programming, identifying and fixing compatibility problems between different releases of Word, integrating Word with other Office applications like Excel and Microsoft Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone integration, and online training sessions tailored for your special requirements.
Cisco Certified Experts Meraki MR52 Access Point Support and Integration
CCIE Expert Certified Meraki Wireless Access Point On-site Support
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, configure, administer and debug Cisco's Meraki-based Wi-Fi networks for deployments from a branch office to a large campus or a nationwide enterprise. Progent can also assist you to incorporate other Cisco devices for centralized management.
SQL Server 2017 Analysis Services Consulting Services
SQL Server 2017 Reporting Services Online Help
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to plan and implement an efficient upgrade from your current SQL Server environment to SQL Server 2017.
Small Business Network Management Services Specialists
Small Business Managed Services Technology Professional
Progent's ProSight family of managed services are intended to offer organizations who have minimal in-house network administration and support teams with low-cost help from world-class management platforms and consulting expertise. Benefits of Progent's ProSight line of managed IT services include predictable IT maintenance costs, automation of common management processes, continual absorption of new technology, graceful migration from older technology to modern solutions, close alignment of computer technology with strategic goals, guidance from seasoned IT experts, and allowing management to concentrate on business rather than ever-changing information technology.
Cybersecurity Consultancy Penetration Testing
Security Auditor Security Penetration Testing
Stealth penetration checking is a key component of any overall IT system security strategy. Progent's security professionals can run extensive penetration checks without the knowledge of your organization's internal IT resources. Unannounced penetration testing shows whether current security monitoring systems such as intrusion incident alerts and event history monitoring are correctly configured and consistently monitored. Progent can implement ongoing automatic PEN testing to define your internal/external attack surface and to identify ways that vulnerabilities, improper configurations, stolen credentials, uninstalled patches, and ill-advised IT product defaults can be combined by threat actors into the multi-front attacks typical of modern versions of ransomware.
Linux with Windows Consulting
Windows and Linux Technical Support Services
If your office computer system mixes Linux-based products platforms with Microsoft Windows, Progent can help you to integrate your IT resources into a cohesive network that allows all your OS platforms to run side by side for easy management, transparent information exchange, high dependability, enhanced throughput, and strong security. Progent's UNIX/Linux and Windows coexistence assistance offerings feature network architecture configuration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network support and repair, in-person technical support, and Helpdesk support.
Antivirus Support and Help
Antivirus Technology
E-Mail Guard is Progent's economical spam filtering and anti-virus managed service that offers small companies enterprise-quality protection from spam, viruses, directory harvesting, and other forms of e-mail-based attacks on computer systems. E-Mail Guard is powered by Postini's perimeter management technology, a full library of web-managed spam filtering and virus protection services that ward off email attacks before they are able to penetrate the corporate firewall. Perimeter Manager also lets administrators monitor and control their email systems, regardless of server platform, hardware type, or data center location.
Support Outsourcing ProSight Reporting Network Infrastructure Management
Integration Support ProSight Reporting Auvik Network Managemrnt
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Nephilim ransomware recovery Professional
ransomware virus recovery Technology Professional
Progent's ransomware experts can help you to evaluate your ransomware vulnerability, remotely monitor and guard your IT environment, assist with settlement negotiations with a hacker, and rebuild a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, Netwalker, Conti or Nephilim.
Enterprise hybrid cloud Consultant
Emergency Microsoft and Cisco Authorized Expert Multiple cloud management Consult
Progent can assist you to design and administer hybrid ecosystems that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid topologies that combine physical IT assets along with one or more public clouds. To assist you to incorporate public cloud services with physical datacenters, Progent offers a variety of public cloud integration support services that include Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service development and debugging. Progent has two decades of background delivering high-level consulting services remotely, and Progent can help you complete your cloud integration initiatives quickly and affordably.
24/7 No Commute Consulting Subcontractor Job
24-Hour Contract Job Opportunities Remote Support Network Engineering
Progent's work environment will allow you to become a better professional by improving your information technology knowledge and boosting the satisfaction of your clients. Progent delivers this commitment by attracting the top professional talent for you to operate with, providing a state-of-the-art system infrastructure, using custom application utilities to deliver the highest level of service, and by optimizing our operational structures for finding and retaining clients.
Microsoft Azure hybrid cloud integration Specialists
Amazon AWS hybrid cloud solutions Consultant
Progent can assist your IT team to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in both cloud-based systems or in hybrid architectures that combine local resources along with one or more cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a variety of cloud migration support services such as Microsoft Azure enterprise hybrid cloud design and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has two decades of background delivering high-level consulting services remotely, and Progent can help you complete your cloud migration initiatives on schedule and affordably.
Ekahau Wi-Fi Site Survey and Design Online Support Services
Top Rated Ekahau Predictive Wi-Fi Site Design Technical Support Services
Progent's Ekahau-certified Wi-Fi network design experts can assist your business to design, deploy, enhance, manage and troubleshoot a Wi-Fi network optimized for your building. Progent can provide remote or on-premises support for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for resolving RF signal problems, and Ekahau Insights for managing the performance of multiple Wi-Fi networks.
Urgent wireless IP phones and Aironet APs Support and Setup
Consultant Services wireless VoIP phone and Aironet APs
Cisco's wireless VoIP phones are industrial-grade wireless devices designed for professionals who are mobile within office, hospitality, health-care or other venues where management requires user endpoints that provide more administrative control, data security and durability than is possible with the Bring-Your-Own-Device mode of mobile communications. Integration of Cisco's wireless IP phones usually demands that you configure and fine tune many key pieces of your Wi-Fi environment including APs, routers, Cisco wireless LAN controllers, and network management software. Progent's certified experts can provide remote and on-premises support to help you create and manage a Cisco wireless IP phone solution by delivering services that range from debugging the configuration of a wireless VoIP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Dynamics GP 2015 Professional
Coder Dynamics GP 2015 SmartList Designer
Dynamics GP 2015 R2 features a revamped design that enhances cloud integration, supports the most popular handheld devices, allows single sign-on with Microsoft Azure Active Directory, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, expands the Web Client, and adds over 100 enhancements to various applications. Progent's Microsoft-certified consultants offer the broad technical skills and experience to address the critical IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help your organization to perform a smooth migration that will optimize the return on your investment in this powerful product.
Microsoft SQL Server 2016 Remote Support Services
Microsoft SQL Server 2008 Computer Consultant
Progent's Microsoft certified consultants can offer small and mid-sized businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that enables the speedy development of advanced business applications that offer your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and outside the firewall. In addition to providing expertise, maintenance and troubleshooting services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help you migrate from older versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Integration Firm .NET Visual Studio
ASP.NET Engineer
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to build or update .NET apps rapidly and at low cost.
Reporting Amazon AWS integration
Design Firms Amazon EC2 integration
Progent offers cost-effective remote consulting to help businesses of any size to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable high-performance storage, and Amazon Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS integration including needs analysis, readiness evaluation, system design and review, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery solutions, and security strategies. Progent can provide advanced expertise with firewall configuration and VPN connections and can help you create cloud-centric or hybrid cloud networking models that efficiently integrate Amazon AWS services. Progent can provide occasional support to assist you to overcome complex technical issues or Progent can deliver project management outsourcing services to help you migrate to the Amazon AWS platform on schedule and on budget.
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