Midland Offsite Workforce Integration Consulting Partner
System Planning, Integration, Management and Call Center Consulting
Expanding your telecommuter workforce may have a significant effect on network infrastructure, security/compliance, and corporate processes. Progent has two decades of experience assisting businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Midland organization to pick the appropriate tools and follow best practices in building and maintaining a safe virtual office solution for teleworkers that promotes collaboration and returns maximum business value. Progent offers support services ranging from on demand guidance for getting you past challenging IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Midland, Texas companies to with any aspect of creating a high-performing telecommuting ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk services, security monitoring, backup/restore solutions, and unified management.
Infrastructure for Telecommuters
Setting up the physical and software infrastructure needed to support an at-home workforce can be particularly complex if you must manage a mix of personal equipment such as desktop computers and laptops, routers, and wireless APs from an assortment of manufacturers and with a variety of operating systems and firmware releases. Progent's experience delivering online support for both legacy and current IT products in remote office solutions allows you to make efficient use of your available infrastructure and provides you with fast access to expertise for making essential upgrades. Support services offered by Progent to assist your company to create a productive telecommuting ecosystem include:
- Virtual Private Network (VPN) technology allows you to establish a secure tunnel for authorized at-home workers to access IT assets situated at your corporate datacenter or in a public cloud. Progent can help you to configure and manage VPN connections between your at-home workforce and your key network resources by providing online VPN configuration consulting. For organizations with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to utilize Cisco's AnyConnect software to provide safe VPN tunneling for a wide selection of devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to see and use a remote PC's desktop. This provides IT managers substantial control over the digital environment of at-home employees and ensures remote users a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home computer networks to the Internet and support VPN tunnels, local wireless networks, and firewall services. Progent offers expert online consulting for deploying home routers from all major manufacturers. See router configuration services from Cisco-certified experts.
- Home Wireless networks, often supporting the whole family and guests, are commonly used by at-home employees to access their Internet router for work. This can create performance as well as cybersecurity problems. Progent can assist businesses to resolve these problems by delivering services that include Aironet configuration expertise, Cisco-certified Meraki wireless installation expertise, and Ubiquiti Unifi WiFi AP setup assistance.
- Internet access methods affect the performance and availability of connections between at-home workers and the corporate network. Business-critical applications might demand backup Internet connections in the event the normal connection breaks. Progent can provide guidance for picking Internet service providers, picking appropriate service bundles, and integrating fault-tolerant Internet connections. Refer to Internet connectivity solutions.
VoIP Integration for Teleworkers
Extending the corporate phone environment to accommodate remote users is vital to supporting a productive work-at-home solution. A variety of cloud-based VoIP platforms are used by small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's modern or older platforms for IP voice management. Progent can assist businesses of all sizes to design or maintain a remote VoIP environment that delivers the versatility, transparency and protection required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist organizations tune their current Cisco VoIP environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media software deployed across the network. CUCM manages other mixed media services such as messaging, video conferencing, and team interaction networks. For details about Progent's CUCM support, see Cisco Unified CM expertise.
- CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help you to support your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other older VoIP platforms, refer to Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with clients working beyond the corporate perimeter like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your WAN architecture to work with these VoIP solutions and deliver as-needed configuration and debugging expertise.
Voice/Video Conferencing for Teleworkers
A wide selection of voice/video conferencing products from major technology companies support online meetings, video and voice conferencing, chat sessions, and screen sharing for both local workers and teleworkers. Many organizations use multiple conferencing products to accommodate their different partners and clients. Progent's communications experts can help your organization to manage your existing voice/video conferencing environment and optimize the experience of your at-home employees.
- Skype for Business is Microsoft's popular communications product that enables real-time presence, instant messaging, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business client software to support your remote workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video phone platform for iOS and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 concurrent users for voice/video calls. For details about Progent's consulting services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference. To learn more about Progent's support services for Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with features that include voice/video calling, threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these conferencing platforms and help your business to tune your WAN architecture to host them.
Microsoft Integrated Collaboration Platforms for Telecommuters
Microsoft's collaboration products are closely integrated with Microsoft's popular Office and Microsoft 365 suites, offering a rich ecosystem of applications that deliver a consistent user interface for sharing information throughout multiple sites and on a wide range of endpoints. Progent has provided online consulting support for Microsoft SharePoint and Exchange since their original publication and can assist your company to tune these flagship collaboration products to maximize the productivity of your at-home workers.
SharePoint uses web entities to facilitate collaboration and information delivery by offering policy-driven access to content, workflow, and tools for looking through company-wide information silos. SharePoint permits you to build secure portals that permits at-home workforce to see and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts. To learn about Progent's SharePoint support services, go to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange support services, visit planning and configuration consulting services for Exchange Server.
OneDrive is Microsoft�s collaborative cloud file hosting and synchronization service, similar to GoogleDrive. At-home users can save files to OneDrive, and co-workers can access them safely through a browser. Included with Microsoft Office and Microsoft 365, OneDrive enables at-home employees to co-edit files. Edits created offline are synced when you reconnect to the Internet. For information about Progent's expertise for Microsoft OneDrive, see Onedrive configuration consulting.
Cloud Integration Services for Telecommuters
Progent offers fast and affordable remote support for enabling organizations to create, manage and optimize cohesive network models that incorporate physical data centers, telecommuters, branches, and cloud resources. Progent offers expertise for all modes of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers fix problems with cloud access, authentication, and security.
Azure is a popular family of cloud software and services that enables you to use infrastructure, servers, and key apps hosted on Microsoft's massive cloud. Azure features over 100 cloud-based services such as hosting for Windows and Linux-powered virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and data backup. Progent can assist you to set up virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity control with Azure Active Directory, and plan data backup and restore systems with Azure Backup. Progent can also show you how to establish protected access to Azure for remote workers by configuring and troubleshooting firewalls and VPN tunnels. For information about Progent's expertise for Microsoft Azure, refer to Azure consulting.
Microsoft 365, previously called Office 365, is Microsoft's popular suite of client productivity software and cloud services available by subscription. Microsoft apps and cloud services are provided in a variety of bundles intended for users ranging from individuals and households to large enterprises. Progent can provide fast and affordable online contact with consultants familiar with Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android technology. Progent can help you to evaluate the various subscription plans offered with Microsoft 365 and configure 365 apps for your remote workers to achieve top business value. To find out about Progent's consulting services for Microsoft 365, visit Microsoft 365 consulting support.
Microsoft 365 Exchange Online is one of the most popular applications in Azure-hosted Microsoft 365 product suite. Microsoft 365 Exchange Online provides the advantages of lower costs for physical infrastructure, simplified management, dynamic scaling, high reliability, and additional benefits associated with public clouds. Microsoft has designed Microsoft 365 Exchange Online to run seamlessly with local Exchange environments, allowing customers to create hybrid cloud/onsite information systems. Progent's certified Exchange experts can provide occasional help to guide you past tough technical roadblocks and also offer comprehensive project management outsourcing to ensure your remote workers have convenient and safe access to your Microsoft 365 Exchange Online deployment. To find out Progent's consulting expertise for Microsoft 365 Exchange Online, go to Exchange Online integration and support expertise.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing arena and is the world's top provider of cloud services. Progent can provide quick and affordable online access to cloud connectivity experts who can assist your organization to plan, deploy, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud services with on-premises resources and with other popular cloud platforms such as Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to help you to create a high-uptime network architecture to make sure your employees have a productive computing environment whether they are working from your headquarters, a remote branch, from home, or on the road. To learn about Progent's consulting services for Amazon AWS, refer to Amazon AWS integration support.
Google Cloud Platform (GCP) is a popular collection of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can help your business to extend your current IT resources with the Google Cloud, and Progent's DBA consultants can help you make your critical applications cloud ready so your remote workers can take full advantage of Google Cloud services. Progent's consultants can assist your organization to set up virtual machines on GCP Compute Engine, design an efficient storage solution with Google Cloud Storage services, and streamline access control for at-home workers with GCP Cloud Identity. Progent's experts can also help your business to utilize GCP's unified management technology to administer and monitor your Google Cloud environment. For information, visit Google Cloud Platform consulting services.
Help Desk Services for Remote Workers
A fast, organization-wide transition to a from-home business model, which could be the result of a pandemic or as a component of a disaster recovery preparedness plan, can overstretch even a high-performing internal Call Desk. Progent's Call Center services allow businesses to outsource or expand their Call Center with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Help Desk Call Center support services utilize Progent's extensive network of online technical support specialists combined with world-class trouble ticketing and follow-up software to provide an economical, state-of-the-art Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of remote Level 1 PC technical support from service requests through ticket generation, desktop sharing, issue resolution, and reporting. A browser-based User's Service Portal allows teleworkers to monitor or edit the status of their active tickets, add details, and append screenshots and attachments. Support services are delivered at a significant discount off Progent's ordinary Level 1 desktop service rates, and Progent makes available optional rapid hand-off to Level 2 and Level 3 IT specialists to resolve advanced problems. For details, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Augmentation Service enables you to expand your existing Help Desk Call Center team by splitting delivery of Help Desk services seamlessly between your in-house support organization and Progent's nationwide pool of desktop support engineers and subject matter specialists. Progent's shared Call Desk service is based on a collaborative support solution utilizing the leading professional services automation (PSA) tool for managing help requests and ticketing, assigning ownership, monitoring progress, and producing management reports. To find out how Progent's Call Desk Augmentation Services can enable your business to deliver world-class desktop support to your from-home workers, see Progent's Help Desk supplementation Services.
Security for Telecommuters
Work-from-Home staff members typically utilize their own computing devices and often work in an unsecured physical environment. This multiplies their susceptibility to malware attacks and calls for careful deployment of firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, extensive user training, and the creation of security policies built on best practices. Progent's veteran team of cybersecurity solutions consultants can assist your business to design, implement and maintain an effective security solution that protects vital information assets in environments that incorporate remote workers.
Firewalls allow companies to build a network that can be securely accessed by on-premises users and by an at-home workforce, mobile workers, vendors, clients, and other stakeholders. Next-generation firewall devices allow you to configure and control appropriate permissions to different classes of users and to expand your network and adjust your security profile as your business evolves and as cyber threats become more sophisticated. Progent supports both new and older firewall devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall support expertise, see firewall configuration and support expertise.
Online Endpoint Security Monitoring makes it possible to track the disparate devices used by remote workers and either reject or identify and mitigate modern cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on each secured endpoint, watching all activity and using advanced behavioral threat analysis from SentinelOne to identify new attacks before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring instantly disconnects the impacted endpoint from the corporate network to quarantine the malware. Because the ProSight ASM software agent is self-contained, endpoints stay protected even if they are offline. For details about ProSight Active Security Monitoring, visit remote endpoint security monitoring for remote workers.
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to defend against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification with Apple iOS, Android, and other personal devices. With 2FA, when you log into a secured application and enter your password you are asked to confirm who you are via a device that only you have and that is accessed using a different network channel. A wide range of out-of-band devices can be used as this added means of authentication such as a smartphone or watch, a hardware token, a landline telephone, etc. You can designate several validation devices. For details about Duo identity validation services, visit Cisco Duo MFA two-factor authentication (2FA) services for telecommuters.
Security Audits can assess the exposure of your information system to all classes of external and internal security threats for an environment that includes teleworkers. Progent can deploy online, automated cybersecurity inventory scanning for quickly and economically uncovering a wide variety of security weaknesses that can be found over the Internet. Progent's security assessment experts, which can be provided by network security experts with top credentials including CISM, CISSP, and GIAC, can help you to evaluate your workflows and governance policies and review your IT architecture to enable you to implement top-level protection for your an at-home workforce.
Download White Paper: Securing a Work-From-Home (WFH) Environment
To view or download a white paper describing key areas to focus on for protecting a network that includes telecommuters, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for At-Home Workers
Data Protection involves backing up and recovering vital data so as to avoid data loss and minimize recovery time and effort in the event of storage system failures resulting from hardware issues, software glitches, user mistakes, malware, or any other reason. Reliable data protection strategies can be especially challenging to architect and maintain in hybrid networks that combine private data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for at-home workers must address diverse kinds of personally owned endpoints. Progent can provide fast online help from consultants familiar with a broad range of platforms for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and smartphones. Leading backup/recovery products maintained by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect resources spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that utilizes cloud storage and features fine-grained recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity strategies commonly envision circumstances that call for a rapid changeover to an at-home workforce. Progent's senior disaster recovery planning experts and business continuity consultants can help you to produce, document and validate a DR/BC plan that includes the logistics of switching to an at-home workforce.
Unified Management for Telecommuters
Microsoft has rebranded and rebundled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager features a centralized environment for safeguarding corporate data by controlling onsite, mobile, and home-based endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud service for managing and protecting mobile computers and software. Remote endpoint devices can be personally owned or company owned. IT administrators managing the endpoint computers of at-home workers can use Intune to provision and validate applications on managed devices, push updates and certificates, set up rules for accessing data and resources, set passwords, establish VPN tunnels, determine how teleworkers share data, establish threat protection, ensure security compliance, and wipe sensitive information from missing, stolen or decommissioned endpoint devices. Intune works with iOS/iPadOS, Android, Windows, and macOS endpoints. To find out about Microsoft Intune and how Progent can help your company to use Microsoft's Endpoint Management to administer the endpoint computers of your telecommuters, visit Intune telecommuter endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized MDM product that allows network managers to keep offsite endpoint devices current and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration plus VMware's Horizon virtual application delivery technology for access control, app management, and configuration management of endpoint devices. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site deployment via a one-time purchase. Key capabilities of VMware Workspace ONE include fast remote deployment of new notebooks, immediate onboarding of new users, policy set up and enforcement for all classes of devices, unifies reporting and analytics, email encryption, and tight integration with Microsoft applications and cloud products. To find out about Progent's support for VMware Workspace ONE, see VMware Workspace ONE remote endpoint management consultants.
Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing an efficient work-from-home environment for your Midland, Texas company, call
An index of content::
Best MOTU Digital Performer Class
Adobe After Effects Education
Progent's Mac experts can promote the creative facets of Macintosh environments by providing help services and education in imaging, sound, and video. Progent's support professionals offer help in a range of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Top Ranked Operations Manager Remote Troubleshooting
System Center MOM Technology Professional
Progent's Microsoft-certified consulting experts have over a decade of background designing, implementing, enhancing and repairing SCOM environments and offer companies of all sizes advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability required to watch over your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also assist you to import and set up Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric as well as both Microsoft and third-party applications and services. In addition, Progent can deliver fast remote or onsite troubleshooting to help you to remediate critical problems uncovered by System Center 2012 Operations Manager.
Network Engineer 5500 Wireless Controller
24/7/365 Meraki Access Point Technical Support
Progent's Cisco-certified wireless integration consulting experts can help organizations to deploy, manage, and debug Cisco wireless products including Cisco's Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
Integration SRST
Largest Cisco VoIP Phones and Unified Communications Remote Consulting
Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, manage, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from legacy VoIP devices to the latest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, previously known as CallManager, or with Cisco Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified CM applications such as Cisco Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's consultants can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, setting up SIP trunking, deploying Cisco ISR routers with CUBE internetworking support, and designing UCS server clustering and Cisco SRST solutions for high availability.
SQL Server 2016 Data Warehousing Information Technology Consulting
Support and Setup SQL Server 2016 and Hyper-V
Microsoft SQL Server 2016 introduces significant improvements in speed, capacity, data security, availability, BOYD integration, plus built-in analytics and reporting. New features include PolyBase for processing structured and unstructured databases in one appliance for big data applications, R language integration, Dynamic Data Masking, Mobile Reports, and centralized control over on-premises and cloud-based resources. Progent's Microsoft-certified consultants can deliver remote and on-premises expertise to assist businesses of any size to configure, manage or troubleshoot any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft products including Windows Server, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).
Amazon cloud integration Programming Companies
Amazon AWS hybrid cloud integration Contract Programming
Progent can provide affordable online support to help businesses of any size to integrate Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for value-priced archival storage. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design, pilot testing, configuration, centralized administration, performance optimization, licensing management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to create cloud-based or hybrid cloud environments that efficiently integrate Amazon AWS cloud services. Progent can provide occasional support to assist you to overcome technical roadblocks or Progent can deliver project management outsourcing to help you move to the Amazon AWS platform on schedule and within budget.
Exchange Upgrade Consultant
Microsoft Exchange Server 2010 Migration Specialists
Progent's Microsoft and Cisco-certified consulting engineers can help you to assess the value of Microsoft Exchange 2010 for your company and can help you to design and carry out an efficient upgrade to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 that will provide quick payback by increasing your productivity, lowering the cost of equipment and support, streamlining management, and integrating your vital communications platforms.
WatchGuard Firebox M5600 Firewall Cybersecurity Consultancy
Security Certification WatchGuard Firebox M270 Firewall
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, deploy, and maintain a WatchGuard Firewall product that fits your network security requirements and budget. Progent can help you to maintain outdated WatchGuard firewalls or migrate efficiently to current WatchGuard firewalls.
Google GCP Cloud Vision Services
Engineers Google Cloud firewall integration
Progent can provide affordable online and onsite consulting to assist organizations of any size to move all or part of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and enable access to Google's state-of-the-art machine learning tools. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness assessment, system design, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.
wireless VoIP phone integration Support and Help
wireless VoIP phone and Aironet APs Outsourcing
Cisco's wireless VoIP phones are industrial-grade Wi-Fi devices designed for professionals who are mobile within campus, hospitality, retail or other venues where IT management wants portable phones that provide more administrative control, security and durability than is possible with the BYOD mode of workplace communications. Successful integration of Cisco's wireless IP phones usually requires that you configure and optimize many key pieces of your wireless environment including wireless access points, switches, wireless LAN controllers, and call management tools. Progent's Cisco-certified experts can provide online and onsite assistance to help you create and maintain a Cisco wireless IP phone deployment by providing integration services that can range from troubleshooting the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless infrastructure of a campus.
ransomware cryptoworm recovery Consultants
Consult Phobos ransomware recovery
Progent's experienced ransomware recovery experts can help your business to restore an IT network damaged by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Avaddon ransomware recovery Specialists
Snatch ransomware recovery Specialists
Progent's proven ransomware recovery consultants can help you to reconstruct a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.
Remote Support Services Dynamics GP Great Plains Accounting
Dynamics GP Support
Dynamics GP allows you to grow and control your business better by offering easy availability of decision-driving data and a rapid return on investment. Dynamics GP confers major productivity benefits including its ability to expand the reach of your organization, handle your accounting, computerize financial operations, unify processes across your company, refine inventory control, increase order accuracy, grow sales and shorten turnaround time, and increase cash flow. Progent can show you how to set up and maintain a reliable, safe server and network foundation to support Great Plains, and can offer expert Microsoft Dynamics GP consultants to make sure you derive the full advantages of your Microsoft Dynamics GP/Great Plains software.
IT Training Support
Onsite Technical Support IT Training
Progent practices information transfer from Progent's support experts to customers. By teaching customers to handle technical issues that are within their comfort zone, Progent is able to focus on providing high-value skills where Progent has few competitors. Small companies who work with familiar independent consultants or who maintain internal support personnel benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more reliable, protected, and efficient.
Specialist System Center Operations Manager
System Center 2012 Operations Manager Specialists
Progent's Microsoft-certified consultants have over a decade of experience designing, implementing, optimizing and fixing Microsoft SCOM solutions and offer organizations of all sizes advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs according to leading practices for monitoring network infrastructure as well as both Microsoft and third-party applications and services. Also, Progent can provide fast remote or on-premises technical support to assist you to fix critical issues detected by SCOM 2012.
Top Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Online Consulting
Online Support Services Catalyst Wi-Fi 6 AP Planning
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 AP consultants can provide economical remote and onsite help for Catalyst Wi-Fi 6 wireless access points (WAPs).
Windows Server 2012R2 Hyper-V IT Consultants
Microsoft Windows Server 2012R2 Remote Troubleshooting
Progent's certified professionals can assist you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot systems and migration strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, educate your IT management staff, develop a corporate-wide security strategy, streamline network management, assist with creating applications, and build and validate a DR/BC plan.
IT Consultants Work at Home Data Protection
Remote Workers Data Protection Professionals
Progent can help small and mid-size companies to plan, implement, verify and troubleshoot backup/recovery solutions to support work-from-home employees.
Independent Linux Contractor Contract
Independent Web Consultant Telecommute Jobs
Progent's Experts Team offers support in key technologies such as Apple OS networking and applications; Consulting for Linux, UNIX, and Sun systems; MRP, Enterprise Resource Planning, or CRM customization; Line-of-business and specialized application help; CIO, business analyst, and project logistics services; Special program development and integration; Web site, eCommerce, Electronic Data Interchange, and customer information portal development and integration; Database support and performance help; Management information consulting; and Telecommunications systems support.
Progent's Management System Consulting
Emergency Progent Management Small Business Network Consulting Firm
Progent's management team includes industry veterans with decades of experience delivering computer consulting services, troubleshooting, and strategic information system planning to organizations ranging in size from startups to global enterprises. Great support requires great people, and Progent is proud to have assembled a management staff able to provide customers with the best service value available anywhere.
24-7 Custom Software Developer Firm
Best Programming Firm Microsoft Access Report
For custom application creation, Progent can provide programming experts to produce line-of-business software in areas such as eCommerce, web site design, Microsoft Dynamics products such as Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s experts can use Microsoft IIS to create company-specific eCommerce applications powered by Microsoft ASP.NET. Also, Progent offers expertise in a wide range of custom program development platforms including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide expertise in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized development powered by any Microsoft development platform.
ProSight Email Security Consult
Email Guard Data Loss Prevention Engineer
Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide centralized management and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard combines cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from making it to your network firewall. This decreases your vulnerability to inbound threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further level of analysis for incoming email. For outgoing email, the local security gateway offers AV and anti-spam protection, DLP, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that originates and ends within your security perimeter.
Hyper-V 2016 Computer Consultant
Specialists Windows Server Hyper-V 2016 Migration
Hyper-V 2016 utilizes key features initially developed for and refined on Microsoft Azure, among the world's biggest public clouds. This pedigree dramatically improves the suitability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises environments by enhancing security, availability, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your business, set up pilot systems to confirm the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network topology for a cloud-centric or hybrid installation, develop and carry out a non-disruptive upgrade strategy, train your IT administration and support staff, and deliver as-needed consulting and debugging services to make sure that your Hyper-V 2016 investment delivers maximum business value.
Illinois Design Firm
North Dakota Onsite and Remote Support
Progent’s Technical Response Center offers national extended hours remote support for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts provide after-hours phone help and remote secure network connection to isolate and repair network problems quickly and economically. The scope of technical expertise represented by Progent's staff of nationwide support professionals makes it possible to escalate even the toughest network issues to appropriate specialists as required. For urgent problems, the Technical Response Center endeavors to respond to your call for service within one hour.
Android integration Help and Support
Android and Lync integration Professionals
Progent's seasoned group of IT consultants and subject matter experts have extensive experience delivering remote and on-premises support for organizations of any size who want to incorporate Android phones into their IT networks so that mobile clients can be productive while on the go. Progent offers the breadth of skills to solve network problems that span numerous vendors and that entail a combination of older and current technology. Progent provides affordable online consulting to help you with any aspect of planning, implementing, managing and troubleshooting your BYOD environment. Progent can provide occasional technical support to help you to handle particularly challenging technical problems, or Progent can provide comprehensive project management services to help you finish major network projects on time and on budget. Progent can assist with local, cloud-based, or hybrid networks and offers expertise with all major operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training sessions to show you how to manage and operate Android phones efficiently.
Programming Companies Dynamics GP App Development
Consult Great Plains Accounting
Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and other developer tools enable Progent to create custom mission-critical programs and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains management reporting consultants can show you how to design reports that let you track your business more thoroughly, turning uncooked data into useful insights into your business.
Wi-Fi RF Spectrum Analysis for Wi-Fi IT Services
Consultant Services Wi-Fi Site Survey
Progent's Wi-Fi site survey and predictive modeling make it easy to plan, install and debug a Wi-Fi LAN customized for your environment, offering you a WLAN that has the coverage, speed, capacity, QoS, security, and roaming capability your business requires. Wi-Fi survey services from Progent include online predictive analysis for planning a Wi-Fi LAN and on-premises site survey services for confirming, optimizing, and troubleshooting an operational Wi-Fi network.
24 Hour Troubleshooting VMware vSphere Integration
VMware ESXi Hypervisor Professional
Progent can provide the support of a certified VMware VCDX expert to help your organization design, configure, manage and repair VMware vSphere and vCloud-powered virtualization solution for on-premises networks, cloud environments, or hybrid cloud deployments. Progent offers world-class knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and business continuity. Progent has in-depth experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite used for managing private and hybrid cloud environments that provide maximum uptime, fault tolerance, and disaster recovery.
Urgent SCCMM 2016 Remote Consulting
Online Support System Center 2016 and VMware Integration
System Center 2016 provides major enhancements in the management of hybrid cloud networks through advanced support for Windows Server 2016, Windows 10 clients; unified management of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware; and better public and private cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and onsite support for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new deployment of Microsoft System Center 2016, extend or tune your current one, migrate efficiently from a previous version of System Center, or troubleshoot your System Center solution.
Consultants Windows Server Essentials Live Migration
Windows Server Essentials Storage Spaces Professionals
Windows Server 2012 R2 Essentials is an affordable, entry-level OS that enables small businesses to make the move from the traditional physical in-house datacenter to the contemporary hybrid networking model that includes local and virtualized cloud-hosted software and infrastructure. Progent's Microsoft-certified consultants offer budget-friendly remote consulting and technical support for Microsoft Windows Server Essentials. Progent can assist you to determine the possible business advantages of moving to WS 2012 R2 and adopting a hybrid local/cloud-based design for your computing ecosystem. Progent offers comprehensive project management support so you can plan and execute an efficient move to Microsoft Windows Server 2012 R2 Essentials, Microsoft 365, and other Microsoft Cloud applications and services. Progent can also provide continuing consulting help, troubleshooting, and customized training.
Microsoft 365 Exchange Online and on-premises Exchange Support and Integration
24/7 Microsoft 365 and Android Consultants
Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and local Exchange systems. This allows you to have certain Exchange mailboxes hosted at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can assist you with any phase of planning, integrating and debugging your hybrid Microsoft 365 Exchange network. Progent's Exchange specialists can provide occasional support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.
24-7 Microsoft Certified Partner Consulting Services SQL Server Management Studio
SQL Server 2012 Support and Integration
Progent can provide the support of Microsoft-certified engineers as well as seasoned database application programmers, DBAs, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and certified security professionals to help your business to evaluate the potential benefits of SQL Server 2012 for your business, set up test environments at your datacenter or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other database platforms, and define an efficient and safe network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
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