Midland Remote Workers Configuration Support
Solution Planning, Setup, Administration and Help Desk Consulting and Support Services
Expanding your telecommuter workforce can have a significant effect on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of experience assisting SMBs to design, deploy, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Midland organization to select the appropriate technologies and follow best practices in building and operating a secure virtual office ecosystem for telecommuters that facilitates collaboration and returns maximum value. Progent offers support services ranging from on demand expertise for helping you past occasional technical roadblocks to full project management or co-management to help you successfully complete business-critical tasks.
Progent can assist Midland, Texas businesses to succeed with any aspect of creating a high-performing work-at-home environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk services, data security, backup/restore solutions, and centralized management.
Network Infrastructure for a Remote Workforce
Configuring the physical and software infrastructure required for an at-home work environment can be particularly challenging if you must accommodate a mix of personal hardware like desktop computers and notebooks, Internet routers, and wireless APs from an assortment of vendors and with a mix of operating systems and firmware releases. Progent's background providing remote support for both legacy as well as modern IT products in virtual office venues allows you to make efficient use of your existing infrastructure and offers ready access to top-tire consultants for making necessary upgrades. Services offered by Progent to assist your company to create a productive telecommuting infrastructure include:
- Virtual Private Network technology makes it possible to create a secure connection for authorized remote employees to use IT assets situated at your company datacenter or in the cloud. Progent can assist your company to deploy and manage VPN access between your at-home workforce and your key IT resources by providing remote VPN integration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your remote workers to utilize Cisco's AnyConnect software for secure VPN connections for a broad range of endpoint devices including Windows, Mac, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products enable a teleworker to see and use a data center PC's desktop. This technology gives IT managers substantial control over the computing ecosystem of telecommuters and offers them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home computer networks to the Internet and support VPN connections, home wireless networks, and firewall services. Progent offers top-tier online support for configuring routers from all major vendors. See router integration services from Cisco-certified experts.
- Home Wi-Fi networks, often supporting the whole family and visitors, are commonly used by at-home employees to access their router for work. This can create throughput and cybersecurity issues. Progent can help you to resolve these problems by providing services like Cisco Aironet integration consulting, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti wireless AP setup help.
- Internet connectivity solutions impact the performance and reliability of connections between telecommuters and the company data center. Business-critical applications may demand redundant Internet connections in the event the primary connection breaks. Progent offers expertise for picking ISPs, selecting sensible bandwidth and data volume offerings, and configuring high-availability Internet access. See Internet access solutions.
IP Voice Solutions for Remote Workers
Extending the company phone environment to accommodate remote users is critical to supporting a productive work-at-home solution. A variety of cloud-centric IP voice platforms are used by small and mid-size businesses to support teleworkers. Many larger organizations rely on Cisco's current or older products for VoIP management. Progent can assist organizations of all sizes to design or maintain a telecommuter IP voice service that delivers the versatility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations optimize their existing Cisco IP voice systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media software deployed throughout the network. CUCM supports other mixed media services such as unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent can assist you to support your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other older VoIP products, refer to Cisco CallManager expertise.
- Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your WAN architecture to work with these solutions and deliver on-demand configuration and debugging services.
Voice/Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from leading vendors support online discussions, video conferencing, chat, and screen/content sharing for both local users and teleworkers. Many organizations utilize a mix of products to meet the needs of their different partners and customers. Progent's communications experts can assist your organization to manage your current conferencing ecosystem and optimize the experience of your at-home employees.
- Skype for Business is Microsoft's popular unified communications platform that enables real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist you to deploy and maintain Skype for Business client software to support your at-home employees. To learn more about Progent's consulting services for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's group video calling platform for compatible iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for video sessions. For details about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for future reference. For details about Progent's consulting expertise for Webex as well as for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with capabilities that include voice/video conferencing, persistent threaded chat, plus file sharing. For details about Progent's support services for Teams and for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and help you to tune your network architecture to run them.
Microsoft Integrated Collaboration Platforms for Teleworkers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office families, offering a powerful environment of productivity apps that deliver a cohesive user experience for sharing information throughout a corporate network and on a wide selection of endpoints. Progent has delivered online consulting services for Microsoft SharePoint and Exchange Server since their original releases and can help your company to deploy these flagship collaboration products to optimize the effectiveness of your remote workforce.
SharePoint utilizes web entities to allow collaboration and information sharing by offering policy-based access to data, business processes, and tools for looking through company-wide information silos. SharePoint enables you to build secure portals that allows remote workers to see and edit consolidated business intelligence via Intranets (Wikis), Blogs, social web sites, and Web Parts (Widgets). For information about Progent's SharePoint expertise, see SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting expertise, visit planning and configuration consulting services for Microsoft Exchange.
OneDrive is Microsoft’s collaborative cloud-based storage service, similar to GoogleDrive. At-home workers can store files to OneDrive, and colleagues can share them securely via a web browser. Provided with Microsoft 365, OneDrive enables remote employees to co-author files. Edits made offline are automatically synced when you go back online. To learn about Progent's support services for Microsoft OneDrive, go to Onedrive configuration experts.
Public Cloud Integration for At-Home Workers
Progent offers affordable remote support for enabling organizations to build, maintain and repair integrated hybrid network architectures that include physical data centers, telecommuters, branches, plus public cloud resources. Progent can provide top-tier consultant for all types of cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help telecommuters fix problems with cloud connectivity, authentication, and security.
Microsoft Azure is a popular platform for cloud services that allows you to use infrastructure, servers, and key apps running on Microsoft's extensive cloud. Azure includes more than 100 services services such as the ability to host Windows and Linux-powered VMs, scalable cloud storage, messaging, app development with Visual Studio, and backup/restore. Progent can help your organization to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity control with Azure Active Directory, and plan backup and recovery systems with Azure Backup. Progent's cloud experts can also show you how to create protected access to Azure services for teleworkers by setting up and debugging firewalls and VPN IPsec tunnels. For details about Progent's expertise for Azure, refer to Microsoft Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's growing suite of business productivity software and cloud-based services available by subscription. Office apps and cloud services are marketed in a variety of plans intended for customers ranging from students and households to large enterprises. Progent can provide quick and affordable online contact with consultants knowledgeable about Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to assess the various subscription plans offered with Microsoft 365 and deploy 365 apps for your at-home workers in a way that delivers top business value. For details about Progent's consulting expertise for Microsoft Office 365, visit Office 365 integration services.
Exchange Online is among the most widely used cloud-based applications in the Microsoft 365 product line. Microsoft 365 Exchange Online provides the benefits of reduced costs for physical infrastructure, simplified management, dynamic scaling, high reliability, and additional benefits associated with public clouds. Microsoft has designed Exchange Online to run seamlessly with local Exchange environments, enabling customers to build hybrid cloud/onsite networks. Progent's Exchange consultants can provide as-needed assistance to get you past tough technical roadblocks and also offer comprehensive project management outsourcing to ensure your telecommuters have convenient and secure access to your Microsoft 365 Exchange Online environment. For details Progent's consulting services for Microsoft 365 Exchange Online, go to Exchange Online integration and support consulting.
Amazon AWS is a pioneer in the public cloud arena and is the world's top source of cloud-based services. Progent can provide quick and affordable online contact with cloud connectivity consultants who can assist your business to plan, implement, manage, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help you to build a high-uptime network architecture so your employees have a consistent computing environment whether they are working from your main office, a branch office, at home, or on the road. To learn about Progent's consulting expertise for Amazon AWS, see Amazon AWS integration support.
Google Cloud is a popular suite of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can help your organization to extend your existing IT resources with the Google Cloud, and Progent's DBA consultants can help you make your critical applications cloud friendly so your telecommuters can take full advantage of Google Cloud services. Progent can help your business to deploy VMs on GCP Compute Engine, design an efficient storage system with GCP Storage, and simplify identity management for teleworkers with Google Cloud Identity. Progent's consultants can also assist you to use GCP's unified management tools to control and monitor your Google Cloud ecosystem. To learn, go to Google Cloud Platform integration services.
Help Desk Support for Teleworkers
A fast, company-wide changeover to a teleworker workforce, which might be the result of a pandemic or as part of a business continuity preparedness plan, can overstretch even the most efficient in-house Call Center. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or augment their Help Desk with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk services leverage Progent's nationwide team of online IT support specialists along with enterprise-class ticketing and tracking software to offer an affordable, advanced Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 PC support from initial help requests to trouble ticket creation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables at-home employees to check or edit the status of their current trouble tickets, enter details, and append screen captures or relevant files. Technical support services are delivered at a significant discount off Progent's normal Level 1 technical service charges, and Progent makes available the option of fast hand-off to Level 2 and Level 3 IT specialists to deal with advanced problems. For details, go to Progent's Standard Helpdesk Services for small companies.
- Progent's Support Desk Supplemental Service enables your company to augment your existing Help Desk Call Center team by sharing responsibilities for Call Desk support seamlessly between your regular support personnel and Progent's nationwide pool of PC support technicians and subject matter experts. Progent's shared Help Desk service is based on a collaborative support model utilizing the leading professional services automation platform for handling service requests and trouble tickets, assigning ownership, monitoring progress, and producing reports. To learn how Progent's Call Desk Supplementation Services can enable your business to provide best-in-class IT support to your from-home workers, visit Progent's Help Desk augmentation Services.
Cybersecurity for Teleworkers
Teleworkers commonly use their own computers and work in a physically unsecured space. This worsens their vulnerability to cyber attacks and demands judicious deployment of security appliances, remote endpoint monitoring, and the enforcement of policies that follow leading practices. Progent's veteran roster of certified cybersecurity experts can help your company to design, deploy and administer a compliant cybersecurity environment that safeguards critical information in IT networks that include telecommuters.
- Firewalls enable companies to create a network environment that can be safely utilized by local users and by at-home workers, mobile employees, vendors, customers, and the public. Next-generation firewall devices permit you to assign and manage different access rights to different classes of users and to expand your network and adjust your security as your company evolves and as cyber threats grow more sophisticated. Progent works with both new and legacy firewall appliances from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall integration expertise, refer to firewall integration and support expertise.
- Remote Endpoint Security Monitoring makes it easy to watch over the various computers used by an at-home workforce and either reject or identify and mitigate the latest cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is installed on each secured endpoint, monitoring all activity and utilizing state-of-the-art AI technology to identify zero-day attacks on arrival. When a cyberattack is spotted, ProSight Active Security Monitoring instantly disconnects the targeted device from the corporate network to contain the threat. Because the ProSight ASM agent is autonomous, endpoints stay secure even when they are not connected to the Internet. For more information about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for teleworkers.
- Security Audits can evaluate the exposure of your information system to all classes of outside and internal security threats for an environment that includes at-home workers. Progent can deploy remote, automated cybersecurity inventory scanning for quickly and economically uncovering a broad range of security weaknesses that can be surfaced via the Internet. Progent's security assessment experts, which can be provided by network security professionals with advanced certifications such as CISM, CISSP, and GIAC, can help your business to evaluate your operations and policies and review your WAN infrastructure to allow you to implement the highest level of protection for your teleworkers.
Data Protection Solutions for Remote Workers
The field of Data Protection involves backing up and recovering vital information in order to prevent data loss and reduce restoration time and effort in case of storage system failures resulting from equipment issues, programming glitches, operator error, cyber attack, or any other reason. Reliable data protection solutions can be especially difficult to design and manage in hybrid networks that incorporate in-house data centers, cloud resources, and an at-home workforce.
- Backup/Restore strategies for an at-home workforce must address multiple kinds of user-owned endpoints. Progent can provide quick online access to experts knowledgeable about a broad array of products for protection Microsoft Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iPads and handhelds. Popular backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect resources distributed throughout a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery subscription service that utilizes cloud storage and features fine-grained recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision circumstances that call for a quick switch to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity planning consultants can help your company to develop, document and validate a DR/BC plan that includes the logistics of switching to telecommuting.
Unified Management for Remote Workers
Microsoft has renamed and rebundled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud management of remote endpoints and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager features a centralized solution for safeguarding corporate data by controlling on-premises, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud-based service for managing and securing remote computers and applications. Remote endpoint devices can be user owned or business owned. IT admins managing the enrolled endpoint devices of telecommuters can utilize Intune to deploy and validate applications on devices, push patches and certificates, set up policies for accessing information and networks, set passwords, establish VPN connections, determine how telecommuters share data, set up threat protection, ensure compliance, and erase corporate information from missing, stolen or decommissioned endpoint devices. Microsoft Intune works with iOS/iPadOS, Android, Windows, and macOS/OS X devices. For details about Intune and to find out how Progent can help you to use this platform to manage the devices of your at-home workforce, visit Intune remote device management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) product that allows network managers to keep offsite endpoints current and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint administration plus VMware's Horizon virtual application delivery technology for access control, application management, and setup management of endpoint computers. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site deployment through a one-time purchase. Top features of Workspace ONE include fast remote provisioning of new notebooks, immediate onboarding of new employees, policy set up and enforcement for all classes of endpoints, aggregated reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud-based products. For details about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Midland, Texas organization, phone
An index of content::
SharePoint 2010 Specialists
SharePoint Excel Services Technology Consulting
Progent's Microsoft engineers offer affordable remote technical support and development services to help your business to plan, deploy, administer, and troubleshoot SharePoint 2010 environments that can include web sites able to function as portals, extranets, document and media management tools, blogs, data warehouses, business information systems, enterprise-wide search engines, Visio-driven workflows, and other tools to support and improve collaboration. Progent can help you integrate SharePoint 2010 with MS SQL Server and with other databases as well as with Microsoft's familiar desktop applications like Excel, Word, Outlook, and Project. Progent can help you to migrate from earlier versions of SharePoint or move a mix of web applications into a consolidated and easily managed SharePoint 2010 environment.
Microsoft Certified Expert SCOM Management Packs Computer Consulting
SCOM 2012 Application Monitoring Remote Consulting
Progent's Microsoft-certified consulting experts have more than 10 years of experience designing, deploying, optimizing and repairing System Center Operations Manager environments and can provide companies of any size advanced remote or onsite consulting services for SCOM 2012. Progent can help your company to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and customize Microsoft SCOM 2012 management packs according to best practices for tracking network fabric as well as Microsoft and third-party applications and services. In addition, Progent can deliver fast online or onsite technical support to assist you to remediate critical problems uncovered by Microsoft SCOM 2012.
UNIX Cybersecurity Organizations
Solaris Firewall Audit
If your company operates a Solaris network or a mixed-platform computer system, Progent's CISM and CISSP-premier security specialists can help your entire enterprise in a broad range of security areas including security management procedures, security architecture and strategies, access management systems and techniques, software development security, business processes security, hardware security, communications, network and web security, and workplace recovery planning. CISM and CISSP define the basic skills and international standards of performance that network security managers are expected to possess. These accreditations give executive management the confidence that those who have achieved their CISM or ISSAP certification have the background and theory to deliver effective security management and engineering help.
Technical Support Services SCCM 2016 and Windows Server 2016
SCCM 2016 Reporting Support and Help
Configuration Manager 2016 automates software provisioning at scale, centralizes compliance settings control, inventories network assets, guards against company data leakage, provides network health monitoring, enables safe end-user self service, and delivers a common control mechanism for managing multi-operating system networks based on on-prem, cloud-centric, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud experts can help you with any aspect of designing, installing, operating and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid environments.
Windows Hyper-V 2016 Failover Clusters Consulting
Windows Hyper-V 2016 Management Consultants
Windows Hyper-V 2016 utilizes key technologies initially designed for and proven on Microsoft Azure, one of the world's biggest public clouds. This pedigree dramatically enhances the suitability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises deployment models by improving data security, uptime, scale, manageability, dependability and recoverability. Progent’s Microsoft-certified consulting team can help you to assess the advantages of Hyper-V 2016 for your business, set up test environments to confirm the ability of Hyper-V 2016 to run your vital workloads, plan an efficient network architecture for a cloud-based or hybrid deployment, create and execute a smooth upgrade strategy, educate your IT management and support personnel, and provide ongoing consulting and troubleshooting services to make sure that your Hyper-V 2016 solution delivers the highest possible business benefit.
24-Hour Citrix Virtual Server Engineer
Xen Hypervisor Network Engineer
Progent's Citrix-authorized engineers can help your company to understand the strategic advantages of XenServer and additional Citrix products, and can help your IT organization to plan, validate, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can in addition analyze your current XenServer deployment and show you how to optimize consolidation, responsiveness, security and compliance, availability, and recoverability.
Juniper J4350 Router information Systems Audit
Juniper J Series Gateway Security Consultants
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Dynamics GP Accounting Support Services
Great Plains Consulting
Progent can help you prepare and implement an efficient move to Microsoft Dynamics GP so that you preserve your data, strengthen your protection, enhance your management reporting, take full advantage of Microsoft Office integration, and reduce business disruption by designing and executing a sensible migration strategy. Progent can also help train new Microsoft Dynamics GP/Great Plains users so you don't lose productivity. Progent can improve your financial reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Excel support. Progent's background with Microsoft .NET technology, Microsoft SQL Server solutions, and programming with VBasic, XML and other platforms make it possible to produce custom business applications and eCommerce programs that integrate transparently with Dynamics GP/Great Plains.
WatchGuard VPN Cybersecurity Group
WatchGuard Firebox T55 Firewall Security Consultancies
Progent provides support services for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can help you select, deploy, and maintain a WatchGuard Firewall appliance that fits your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade smoothly to current WatchGuard firewall solutions.
Microsoft SQL Server 2014 Online Support Services
Microsoft SQL Server 2014 Consulting
Progent’s Microsoft certified professionals can offer small and mid-sized companies expert Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the speedy development of advanced business programs that offer your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to offering consulting, maintenance and troubleshooting services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information system. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to Microsoft SQL Server 2005.
Office 365 Single Sign On Remote Support
Expert Microsoft Certified Exchange Online and on-premises Exchange Technology Consulting
Progent can help you to evaluate the many subscription plans available with Office 365 and configure your information network with Office 365 so you realize top business value. Progent supports cross-vendor networks that include Windows, macOS, and Linux operating systems. Progent can also help your business to create and manage hybrid ecosystems that transparently integrate local and cloud-based resources.
VMware Site Recovery Manager and NetApp Professionals
Consulting Services VMware Disaster Recovery
VMware's market leading Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and test a repeatable runbook for recovering applications and services quickly following a breakdown. Site Recovery Manager provides centrally managed and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, upgrades and fixes and can produce reports to verify full service restoration, validate SLAs and demonstrate disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware SRM consultant to help your organization to design, deploy, test and manage a disaster recovery solution powered by VMware Site Recovery Manager.
Watchguard Network Intrusion Penetration Testing
IPsec VPN Protection
Progent provides small and mid-size companies expert support for Intrusion Protection products and IPsec VPN solutions from major firewall and Virtual Private Network security companies such as WatchGuard, Juniper Networks, and Symantec. Progent can show you how to design a detailed security strategy and select the right technologies from a variety of suppliers to support your security goals while staying within your spending restraints.
On-site Technical Support SQL Server 2016 Capacity Planning
Consultant Services SQL Server 2016 Database Migration
SQL Server 2016 introduces major enhancements in performance, scale, security, high-availability, BOYD support, and built-in BI. Innovations include PolyBase for handling relational and non-relational databases simultaneously for big data applications, Jason support, Row-level Security, Mobile Report Publisher, and centralized management of on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite expertise to assist organizations of all sizes to deploy, administer or troubleshoot any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Lync or Skype for Business, and System Center Operations Manager (SCOM).
Remote Consulting Solaris
Sun Solaris Setup and Support
If your business computer system mixes Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your servers into a cohesive environment that allows all your OS platforms to coexist for simple administration, seamless information exchange, high dependability, superior performance, and strong protection. Progent's Solaris and Microsoft Windows coexistence support services feature IT infrastructure configuration and service, support for Windows services for UNIX, online network monitoring and management, online network help and troubleshooting, in-person technical support, and Help Desk support.
Aironet Outdoor Wi-Fi Access Point Outsourcing
Aironet 2700 Access Point Configuration
Progent's Cisco CCIE wireless network consultants offer remote or onsite configuration and troubleshooting support to assist you to design, configure, upgrade, optimize, administer and troubleshoot Aironet wireless access point environments of any scale or architecture. Progent's Cisco Wi-Fi controller consultants can also assist you to combine your wireless ecosystem with your wired network infrastructure and cloud-hosted resources to create a seamless enterprise connectivity foundation that is simple to manage and expand. Progent also offers affordable wireless site surveys to help you to determine the most efficient selection, location and configuration of Aironet Wi-Fi access points to accommodate your specific office design, building structure, and expected network traffic.
Amazon MWS integration Programming Company
Amazon MWS integration Contract Development
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their market, lower their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and expedite your ROI.
Systems Management Server 2003 Setup and Support
SMS Migration Technical Support
Progent’s Microsoft consultants provide small and mid-size companies enterprise-level consulting support for Microsoft Systems Management Server and Configuration Manager, Microsoft's solutions for update and deployment management. Configuration Manager is the new name for the update management solution formerly called Systems Management Server. Configuration Manager offers a variety of enhancements to Systems Management Server such as comprehensive automation, integrated Vista Windows Server 2008 support, NAP security support, and device driver management. Progent’s Microsoft certified engineers can show you how to use SMS Server or System Center Configuration Manager effectively for automated OS and application deployment, security patch control, software metering, and software license compliance. Progent's engineers can also help you to migrate efficiently from Systems Management Server to System Center Configuration Manager 2007.
ISA 2006 Firewall Engineers
Forefront Threat Management Gateway Security Team
Application Publishing with ISA Server 2006 provides more protection of intranet resources while supporting increased efficiency by making these applications available to authorized remote or mobile users. ISA Server can guard corporate applications, services, and data throughout all network components with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server experts can help you plan, deploy, set up, and support Internet Security and Acceleration Server on your system so that your business benefits from a smart and economical balance of protection, productivity, and performance.
IT Services SQL Server 2016
Support Services Microsoft SQL Server 2014
Progent’s Microsoft certified professionals can provide small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the speedy creation of enterprise-class business applications that offer your company a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and outside the firewall. In addition to offering expertise, support and troubleshooting services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT network. Progent can also help you upgrade from earlier versions of SQL Server to SQL Server 2005.
Microsoft ISA Server Support
Remote Technical Support ISA 2004 Firewall
Progent's certified Internet Security and Acceleration Server consulting experts have broad backgrounds developing Microsoft-based security designs for information systems with many locations, remote users, and mission-critical web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company plan and deploy a configuration of Microsoft ISA Server 2004 that meets your information protection requirements without restricting your network.
Microsoft Solutions Framework Project Methodology Small Business Specialist
Project Methodology Migration
When conducting IT tasks for enterprise customers, Progent follows a structured methodology driven by specified milestones so as to meet budgetary, scheduling and technical goals while minimizing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards based on the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design proposals, test models, design tuning, and expert deployment. All facets are documented to provide a comprehensive summary of technical services delivered and to assist in ongoing network support.
Amazon EC2 security Coder
Amazon Web Services hybrid cloud solutions Development Companies
Progent can provide affordable remote consulting to assist businesses to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, testing, configuration, centralized administration, performance tuning, licensing management, disaster recovery solutions, and security strategies.
Secure Trend Micro
Server Security Intrusion Detection
For small and midsize companies, network security and regulatory compliance can be excessively complex to master yet too dangerous to overlook. The world's largest institutions have been breached, and the leading cloud services have occasionally been knocked out. It looks like there's no place to run. Progent has made it economical for smaller companies to carry out critical IT security tasks effectively by offering the advantage of billed time to the nearest minute with no minimum billing for remote support. This means you have access to a world-class information expert to provide precisely the knowledge you need whenever you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier security experts can help your business with any aspect of network security including vulnerability assessments, malware defense and recovery, spam and email content filtering, email data loss and data leak protection, compliance reporting, and designing a complete security plan.
Network Consultant SharePoint Business Connectivity Services
SharePoint Workspace 2010 Online Technical Support
Progent's Microsoft consultants offer cost-effective online support and programming services to help you to plan, implement, manage, and troubleshoot Microsoft SharePoint 2010 environments that can feature web sites able to function as intranets, extranets, document management applications, wikis, data warehouses, business information systems, enterprise search, Visio-driven workflows, and other tools to support and enhance information sharing. Progent can help you combine SharePoint 2010 with MS SQL Server and with third-party databases and with Microsoft's popular office productivity applications including Office Excel, Word, Outlook, and Project. Progent can help you to migrate from earlier versions of SharePoint or move a multi-vendor mix of web technologies into a unified and easily managed SharePoint 2010 environment.
Non-stop Internet Access Computer Consultants
Fault Tolerant BGP Support Services
Progent's Cisco-authorized IT professionals can show you how to build an affordable, high availability Internet connection solution that can achieve non-stop Internet connectivity via a broad array of high availability Internet network technologies including non-stop BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide CCIE consultants to show you how to apply the latest techniques for 24x7 Internet connectivity to create an economical, fully redundant Internet network with automatic failover and other capabilities to create non-stop Internet access.
Consultant Services Infor CloudSuite 9.00
Infor SyteLine CloudSuite Customer Service Professionals
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over a quarter century of experience helping manufacturing, distribution and service organizations to simplify complex supply chains and streamline critical business processes to bring products to market fast and adhere to customer commitments consistently. Progent can provide the expertise of an ERP consultant with over two decades of experience working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers online or on-premises consulting that spans from occasional advice to end-to-end solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Amazon AWS integration, disaster recovery planning, and database administration.
macOS Connectivity Onsite Technical Support
OS X Infrastructure Consultant Services
Progent's Apple Mac support consultants can assist you with a broad array of network infrastructure issues such as network architecture, off-site and mobile connectivity, internetwork communication, protection, and new technologies such as Voice over IP and fast wireless networking. For company networks built exclusively on Mac OS X or for environments incorporating a mix of Mac, Linux/UNIX and Windows powered servers and desktops, Progent has the knowledge and size to deal with the challenge of designing, integrating, and supporting a network infrastructure that is robust, safe, productive and supportive of your corporate objectives. Progent can help you configure Apple’s Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan storage area network systems. Progent can also provide skilled experts to support Cisco routers and switches.
Microsoft Windows Integration Group
Networking Firms Microsoft Windows
Progent’s IT outsourcing services provide economical computer support for small businesses. Whether it includes planning network architecture, creating an in-house Help Desk or using an outside one, deploying an updated email platform, monitoring your system, or building a web-based business application, outsourcing your IT technical services can contain costs and minimize risks, permitting IT support budgets to grow in a more moderate and controlled fashion than is feasible by building up a large, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and datasheets explain how Progent can enable you to build a secure and highly available system architecture for your critical applications powered by Microsoft Windows such as Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Microsoft 365 Exchange Online and on-premises Exchange Consultant Services
Exchange admin center Computer Consultant
Microsoft allows you to create transparent hybrid environments that combine Office 365 and local Exchange deployments. This permits you to have certain Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consulting team can help you with any facet of designing, integrating and troubleshooting your hybrid Office 365 Exchange Online deployment. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365 initiative is completed on schedule and on budget.
Online Troubleshooting CRISC Risk Evaluation
CRISC Certified Network Consulting
Progent's disaster recovery planning and business continuity engineers can help you design a disaster recovery plan to prepare for an IT network catastrophe. Progent can help you define a complete disaster recovery strategy that includes scheduled disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also help you create an affordable, high-availability system architecture that addresses reliability issues covering a broad array of infrastructure technologies and processes.
After Hours Remote Support IT Service Providers
Network Solutions North Dakota
If your company does not require emergency remote help but you think you will need assistance with your network in the near future, you can conserve time and money and ensure that the appropriate expertise will be ready when you want it by getting in touch with a Progent sales specialist and registering as a customer. For details, call 800-993-9400 or send email to information@progent.com.
Data Protection Manager 2016 Security Computer Consulting
Data Protection Manager 2016 SOFS IT Consultant
Microsoft System Center 2016 Data Protection Manager provides near-continuous backup and easy restore capabilities for Microsoft-based networks. SCDPM 2016 delivers application-aware protection for critical workloads like Microsoft SQL, Exchange Server and SharePoint Server, protects Windows and Linux VMs, works with VMs hosted by Hyper-V and VMware, and can use Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified consultants can help organizations of all sizes to design, deploy, manage, and troubleshoot a multi-site backup/recovery system built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older version of Data Protection Manager or from a legacy solution, and Progent can tune your SCDPM 2016 ecosystem for on local, hosted, cloud or hybrid deployment models. Progent can provide online or onsite consulting expertise and can provide occasional guidance to resolve technical bottlenecks or provide comprehensive project management or co-management support to make sure you finish your Data Protection Manager 2016 initiative on time and within your budget.
Windows Server 2016 Virtual Machine Load Balancing Computer Consultants
Windows Server 2016 Hybrid Cloud Integration Support and Help
Progent's certified information technology consultants offer Windows Server 2016 integration consulting services to assist businesses of all sizes to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help you to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, deploying, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help your organization to take advantage of the many new disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain failover clusters.
Microsoft Computer Consultants Systems Management Server
Microsoft SMS Server Technology Consulting Services
Systems Management Server offers extra capability for change and configuration management of Windows-based networks through SMS Feature Packs. Feature Packs reduce the net administrative costs of managing and configuring software products by making it easier to copy system images, manage mobile computers, and run management utilities. In addition to advising you about techniques to save management expenses by installing Microsoft SMS 2003 Feature Packs, Progent's consulting experts can show you how to prepare and perform IT projects that cover areas that Feature Packs are designed to make more efficient. Progent's adoption and upgrade services can lower cost and reduce business disruption as you transition to new operating systems and programs. Progent's wireless consulting experts can show you how to develop sensible processes and policies to manage PDAs and smart portable phones so your field force remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security strategy that includes policies, processes and technologies to keep your IT network safe.
Google Cloud hybrid solutions Consultants
Amazon AWS hybrid cloud integration Integration Companies
Progent can help you to design and administer cost-effective environments that can include Windows and Linux operating systems and applications in both cloud-only solutions or in hybrid architectures that utilize local IT assets along with public clouds. To assist you to integrate cloud services with networks, Progent can provide a range of cloud integration services that include Microsoft Azure hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has 20 years of experience providing high-level consulting support online, and Progent can help you complete your cloud integration projects on schedule and within your budget.
Cisco PIX Firewall Consultants
After Hours Network Consulting Cisco Security
Cisco's PIX 500 Series firewalls have been discontinued and Cisco might not offer support these legacy devices. Progent still provides technical support for Cisco's PIX Series firewalls to help you with maintenance and management and Progent can in addition help you assess if you should adopt more current firewall products from Cisco. Progent's Cisco-certified specialists can help you design and carry out a cost-effective migration to Cisco ASA 5500-X firewalls based on leading practices.
Small Office Computer Consulting Services Microsoft
Microsoft Office Computer Consulting
Progent’s IT outsourcing services provide budget-friendly computer support for small companies. Whether it includes designing network architecture, setting up an in-house Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your network, or building an on-line business solution, outsourcing your IT engineering services can contain expenses and eliminate uncertainties, permitting network service budgets to grow in a more linear and controlled manner than is possible by assembling a bulky, knowledgeable in-house network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and robust network architecture for your vital business software powered by Microsoft Windows including Office XP, Microsoft Office 2003, and Microsoft Office 2000.
Windows, Linux, UNIX, Solaris Technical Support
Windows and Linux On-site Support
If your business computer system combines Linux technology technology with Windows, Progent can help you to integrate your computers into a cohesive network that allows all your OS platforms to run side by side for easy administration, seamless dataflow, high availability, superior performance, and tight protection. Progent's UNIX/Linux and Windows integration support offerings feature IT infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), online server monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk outsourcing.
24x7x365 Systems Management Server Support
Microsoft Expert SMS Server 2003 Migration Professionals
Progent’s Microsoft certified consultants provide small and mid-size companies enterprise-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables you to deliver critical applications quickly and reliably to appropriate users, reduce product costs and stay compliant by determining usage profiles, improve Windows security by increasing your awareness of vulnerability and by installing targeted patches, manage your external workforce through industry standards independent of connection or geography, and lower operational expenses by fully exploiting the management capabilities incorporated into Windows. Progent’s SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch administration, and resource tracking management including program and hardware inventory.
Q and A about Freelance Cisco Consulting Contractor
Largest FAQ about Network Consulting Home Based Jobs
To see answers to common enquiries about being employed by Progent, see Working with Progent Frequently Asked Questions.
Windows 10 Upgrade Consult
24 Hour Professional Windows 10 Cortana
Progent's Windows consultants can help businesses of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and on-premises assessment and migration support for Microsoft Windows 10 offered by Progent's consultants include Return on Investment estimates, project management, compatibility testing, test lab systems, virtualization architecture, Cloud integration, mobile management, teleworker access, data and identity security, streamlined deployment and administration, infrastructure optimization, Wi-Fi support, business continuity planning, group and personal training for network management staff and users, and post-migration consulting support.
CISSP Certified Cybersecurity Architect Specialist
CISSP Certified Cybersecurity Consultant
Progent's CISSP-premier network security experts can assist organizations of any size with any aspect of information system security. Progent can help create efficient cybersecurity systems that guard a small office against modern threats or Progent can plan, deploy, and manage an end-to-end security strategy for hybrid networks that accommodate onsite, online, and mobile clients accessing network resources distributed across a mix of physical sites and public and private clouds.
Technical Consultant ProSight Remote Network Infrastructure Management
Network Device Configuration Management Information Technology Consulting
Progent’s ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for smaller organizations to diagram, monitor, optimize and debug their networking appliances like routers, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept current, captures and manages the configuration information of virtually all devices on your network, monitors performance, and generates notices when issues are detected. By automating complex network management activities, WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, locating appliances that need important updates, or resolving performance problems.
Dynamics 365 AX Application Support
Reports MAS 90
Progent can provide you with programmers who can customize your Microsoft Dynamics ERP, MRP, and financial system applications to match your particular company requirements. Progent’s Microsoft support experts offer expertise in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting support for safe, corporate-wide information sharing as well as interfacing with Customer Relationship Management applications.
24x7x365 Virtual Helpdesk On-site Support
Open Now Virtual Helpdesk Support Outsourcing
Progent’s Shared Call Center service makes it possible for your business to share responsibilities for Help Desk services seamlessly between your IT staff and Progent's roster of seasoned desktop support engineers and subject matter experts (SMEs). Progent’s Help Desk Co-management service is an advanced support solution built around the leading shared professional services automation tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics.
Illinois Small Business IT Outsourcing Company
Colorado Small Office Network Consulting Services
Progent’s Technical Response Center (TRC) provides affordable national extended hours online troubleshooting for networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support professionals offer extended hours phone help and online direct computer access to troubleshoot and repair network problems quickly and affordably.
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