Midland Work at Home Employees Solutions Advisor
System Design, Integration, Administration and Troubleshooting Consulting
Expanding your remote workforce may have a significant effect on network architecture, cybersecurity, and corporate culture. Progent has two decades of experience assisting SMBs to design, configure, manage, optimize, and debug IT networks that incorporate at-home workers. Progent can help your Midland organization to pick the right technologies and follow leading practices in building and maintaining a secure virtual office solution for telecommuters that promotes collaboration and delivers maximum value. Progent can provide services that go from as-needed expertise for helping you past challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent's consultants can help Midland, Texas organizations to with any aspect of creating a high-performing work-from-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, security monitoring, backup/restore solutions, and centralized management.
Infrastructure for an At-Home Workforce
Integrating the network infrastructure needed to support a remote work environment can be especially challenging if you must manage a mix of personal hardware like desktop computers and laptops, Internet routers, and wireless appliances from an assortment of vendors and with a mix of OS software and firmware releases. Progent's background delivering online help for both outdated as well as current IT products in virtual office venues allows you to make cost-effective use of your existing network infrastructure and provides you with ready access to expertise for making necessary updates. Services offered by Progent to assist your company to create a high-functioning telecommuting ecosystem include:
- VPN connectivity allows you to establish a safe connection for authorized remote workers to use IT assets situated at your company datacenter or in a public cloud. Progent can help you to deploy and manage VPN access between your at-home workforce and your key IT resources by providing online VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your at-home workers to set up Cisco's AnyConnect client software for safe VPN tunneling for a broad selection of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow a telecommuter to see and use a remote PC's desktop. This technology gives IT managers substantial control over the digital ecosystem of at-home employees and offers remote users a consistent and more productive work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home computer networks to the Internet and typically support VPN tunnels, local wireless connectivity, and firewalls. Progent offers expert online support for integrating routers from all major vendors. See router integration support from Cisco-certified consultants.
- Home Wireless networks, typically shared by an entire household and guests, are commonly utilized by telecommuters to connect to their Internet router for work. This can create throughput and cybersecurity problems. Progent can help you to resolve these issues by delivering expertise like Aironet configuration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti wireless AP integration assistance.
- Internet access methods impact the performance and availability of connections between at-home workers and the company data center. Line-of-business applications may require backup Internet access in the event the primary connection fails. Progent can provide expertise for picking ISPs, selecting appropriate service offerings, and configuring high-availability Internet access. See Internet access integration services.
VoIP Integration for an At-Home Workforce
Expanding the corporate PBX environment to include teleworkers is critical to maintaining an effective work-at-home solution. A variety of cloud-based VoIP platforms are used by SMBs to server teleworkers. Many enterprises depend on Cisco's current or older products for VoIP management. Progent can help organizations of any size to plan or tune a remote VoIP service that delivers the versatility, transparency and protection required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to assist organizations tune their current Cisco IP voice systems to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends advanced telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and mixed media software used across the network. CUCM supports other combined media services like unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, visit Cisco Unified CM expertise.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help your company to support your existing CallManager environment or migrate efficiently to Cisco's current IP telephony products. To learn about Progent's support services for CallManager and Cisco's other older IP voice platforms, see CallManager expertise.
- Cisco IP Gateways enable integration with PSTN networks and with clients operating beyond the corporate perimeter such as telecommuters. Progent offers expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your WAN infrastructure to work with these solutions and provide online integration and debugging services.
Voice/Video Conferencing for Remote Workers
A wide selection of voice/video conferencing products from major vendors enable online meetings, video conferencing, chat, and screen sharing for both onsite workers and telecommuters. Many organizations use multiple products to accommodate their different partners and clients. Progent's communications experts can help your organization to manage your existing voice/video conferencing ecosystem and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's leading communications product that enables presence, IM, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help you to set up and manage Skype for Business client software to support your at-home workforce. To learn more about Progent's support services for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. To learn more about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. For details about Progent's support services for Cisco Webex and for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include IP voice and video conferencing, threaded chat, plus file sharing. For details about Progent's support services for Microsoft Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these conferencing platforms and help your business to tune your WAN infrastructure to host them.
Microsoft Collaboration Platforms for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 suites, providing a rich environment of applications that deliver a consistent user interface for exchanging data and ideas across a corporate network and on a wide range of endpoints. Progent has provided remote consulting services for SharePoint and Exchange Server since their original releases and can assist your company to configure these flagship collaboration platforms to maximize the effectiveness of your remote workers.
SharePoint uses web sites to enable collaboration and information delivery by providing policy-based access to data, business processes, and utilities for looking through enterprise-wide business data. SharePoint allows you to create protected portals that enables remote workforce to see and edit aggregated corporate intelligence by means of Wikis, Blogs, social web sites, and Web Parts. For details about Progent's SharePoint support services, see SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting expertise, go to integration consulting for Exchange.
OneDrive is Microsoft's collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. At-home workers can save files to the OneDrive service, and colleagues can access them safely through a web browser. Included with Microsoft Office and Microsoft 365, OneDrive enables at-home employees to co-edit files. Revisions created offline are uploaded when you go back online. For information about Progent's support services for Microsoft OneDrive, go to Onedrive integration consulting.
Cloud Integration for Teleworkers
Progent can provide advanced online assistance for enabling organizations to create, maintain and optimize cohesive network architectures that combine internal data centers, remote workers, branch offices, and public cloud services. Progent can provide top-tier consultant for all modes of cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help telecommuters resolve issues with public cloud connectivity, authentication, and cybersecurity.
Azure is a leading platform for public cloud services that enables you to use infrastructure, virtual servers, and critical apps running on Microsoft's massive cloud. Microsoft Azure includes more than one hundred services services such as hosting for Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can assist you to set up virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity management with Azure AD, and design data backup and restore solutions with Azure Backup. Progent can also show you how to establish secure connections to Azure for at-home workers by configuring and debugging firewalls and VPN tunnels. For details about Progent's consulting expertise for Azure, refer to Azure consulting.
Microsoft 365, previously called Office 365, is Microsoft's popular suite of client productivity software and cloud services available on a subscription basis. Microsoft apps and cloud services are marketed in a variety of plans designed for customers ranging from students and small offices to major corporations. Progent can provide quick and easy remote contact with experts familiar with Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android operating systems. Progent can help you to evaluate the numerous subscription plans available for Microsoft 365 and configure 365 applications for your remote workers in a way that delivers maximum business value. To learn about Progent's consulting expertise for Microsoft 365, see Microsoft 365 integration support.
Exchange Online is among the most popular cloud-based applications in Azure-hosted Microsoft 365 product line. Exchange Online offers the benefits of lower spending for data center infrastructure, easier management, on-demand scaling, high reliability, and other advantages associated with public clouds. Microsoft has engineered Exchange Online to operate smoothly with on-premises Exchange environments, enabling you to build hybrid cloud/onsite networks. Progent's certified Exchange consultants are available for occasional assistance to guide you through challenging IT bottlenecks and can also provide end-to-end project management services to ensure your at-home workers have easy and safe access to your Exchange Online environment. To find out Progent's expertise for Exchange Online, visit Exchange Online configuration and support consulting.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's biggest provider of cloud services. Progent offers fast and economical online access to cloud integration consultants who can assist your organization to design, deploy, manage, and debug hybrid IT networks that integrate Amazon AWS cloud services with on-premises data centers and with other public clouds like Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist you to create a high-availability network model so your users have a productive computing environment whether they are working from your main office, a branch office, at home, or on the road. For information about Progent's support services for Amazon AWS, go to Amazon AWS consulting support.
Google Cloud Platform (GCP) is a leading collection of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can assist you to extend your current IT assets with the Google Cloud Platform, and Progent's database experts can help you make your mission-critical apps cloud ready so your at-home workers can benefit fully from Google Cloud Platform services. Progent can help your business to deploy virtual machines on GCP Compute Engine, plan an efficient storage system with Google Cloud Storage, and simplify access management for at-home workers with Google Cloud Identity services. Progent's consultants can also help you to utilize GCP's unified management technology to administer and monitor your GCP ecosystem. For details, go to Google Cloud Platform (GCP) integration expertise.
Help Desk Call Center Services for Remote Workers
An emergency, enterprise-wide changeover to a teleworker business model, which could be motivated by a pandemic or as part of a disaster recovery preparedness plan, can overwhelm even a well-staffed internal Call Desk. Progent's Help Desk services allow organizations of any size to outsource or expand their Support Desk with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk services leverage Progent's nationwide team of remote IT support specialists along with world-class trouble ticketing and tracking software to offer an affordable, modern Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of online Level 1 desktop support from initial service requests to trouble ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows telecommuters to track or edit their active trouble tickets, add information, and append screenshots or attachments. Support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop support rates, and Progent makes available optional rapid hand-off to Level 2 and Level 3 IT experts to resolve complex issues. For details, visit Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Call Center Supplemental Service allows your business to augment your current Call Center organization by sharing delivery of Help Desk Call Center support transparently between your in-house IT support organization and Progent's nationwide team of desktop support engineers and subject matter specialists. Progent's co-managed Call Desk service uses a co-sourcing support solution based on the leading professional services automation tool for handling service requests and trouble tickets, assigning responsibility, monitoring progress, and producing reports. For information about how Progent's Support Desk Supplementation Services can help your company to deliver world-class IT support to your telecommuters, visit Progent's Help Desk augmentation Services.
Cybersecurity for At-Home Workers
Work-from-Home staff members commonly use their personal computers and usually operate in a poorly secured physical environment. This situation multiplies their vulnerability to cyber attacks and calls for careful deployment of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive end-user education, and the development of security policies built on leading practices. Progent's seasoned group of IT security solutions experts can assist you to design, configure and manage a compliant security solution that protects critical IT assets in networks that include at-home workers.
Firewalls enable you to create a network that can be safely utilized by on-premises users as well as by an at-home workforce, mobile employees, suppliers, customers, and the public. Modern firewall appliances permit you to configure and manage appropriate permissions to different classes of users and to scale your network and adjust your security as your business evolves and as cyber threats become more sophisticated. Progent works with both new and legacy firewall appliances from all major manufacturers like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall integration expertise, see firewall integration and support expertise.
Online Endpoint Monitoring makes it possible to track the various computers used by an at-home workforce and either reject or spot and respond to the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is installed on each protected endpoint device, monitoring all activity and using advanced machine learning and full execution context from SentinelOne to detect zero-day threats at inception. When an attack is spotted, ProSight ASM immediately isolates the infected endpoint device from the corporate network to quarantine the malware. Since the ProSight ASM agent is self-contained, endpoints stay protected even if they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight Active Security Monitoring, visit remote endpoint security monitoring for at-home workers.
Progent's Duo authentication Service Plans incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you log into a protected application and enter your password you are asked to verify who you are on a unit that only you possess and that is accessed using a separate network channel. A wide selection of devices can be utilized for this second means of ID validation such as an iPhone or Android or watch, a hardware token, a landline telephone, etc. You can designate several verification devices. To find out more about ProSight Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication services for teleworkers.
Security Audits can evaluate the vulnerability of your information system to all classes of external and local security attacks for an environment that incorporates at-home workers. Progent can run online, automated security inventory software for quickly and economically uncovering a wide variety of security gaps that can be surfaced via the Internet. Progent's security assessment experts, which can be provided by network security professionals with advanced certifications including CISA, ISSAP, and GIAC, can assist you to audit your processes and policies and review your network architecture to allow you to design top-level protection for your at-home workers.
Horizon3.ai's NodeZero PEN Testing Platform is a breakthrough penetration test (pentest) product family that supports autonomous testing of your work-from-home connectivity solution as well as your internal and perimeter networks so you can expose, prioritize, remediate, and confirm cybersecurity weaknesses before malicious hackers can exploit them. Progent's pentest experts can assist you to use NodeZero to carry out thorough pentests of your perimeter and your internal IT infrastructure in order to determine your present security posture. Progent's NodeZero experts can also help you to harden your network security and can help you to plan and deploy a cohesive cybersecurity ecosystem that simplifies management and delivers optimum protection for on-premises, multi-cloud, remote, and perimeter IT resources. To learn additional details about Progent's threat analysis services based on on NodeZero's penetration test products, see Consulting Support for NodeZero's PEN Test Platform.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To read or download a white paper about key areas to focus on for protecting a network that includes work-from-home staff, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection for Teleworkers
The field of Data Protection involves backing up and restoring vital data in order to prevent data loss and minimize restoration time in case of storage system failures due to equipment issues, software glitches, human mistakes, malware, or other causes. Dependable data protection solutions can be especially challenging to architect and manage in hybrid networks that combine private data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for remote workers must address diverse kinds of personally owned endpoints. Progent can provide fast online access to consultants knowledgeable about a wide range of products for backing up Windows, Apple Mac and Linux/UNIX servers and desktops as well as notebooks, iPads and smartphones. Popular backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To protect data spread across a wide area network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that uses cloud storage and features granular restore and unified management capabilities.
- Disaster Recovery/Business Continuity plans commonly anticipate scenarios that require a rapid changeover to telecommuting. Progent's expert disaster recovery planning experts and business continuity planning specialists can help you to produce, document and validate a DR/BC plan that addresses the logistics of moving to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has rebranded and rebundled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud management of remote devices and Configuration Manager for managing local computers. Microsoft Endpoint Manager provides a centralized environment for safeguarding critical information by controlling onsite, mobile, and home-based endpoint devices.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud-based service for managing and securing off-premises devices and software. Managed endpoint devices can be personally owned or company owned. IT admins managing the enrolled endpoint devices of at-home workers can utilize Intune to deploy and authenticate applications on managed devices, push updates and certificates, set up policies for accessing information and resources, set passwords, create VPN connections, determine how teleworkers share information, establish threat defense, ensure security compliance, and erase corporate data from missing, stolen or decommissioned endpoint devices. Intune runs with iOS, Android, Windows, and macOS/OS X devices. To learn about Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to administer the devices of your teleworkers, go to Intune telecommuter endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management platform that allows network administrators to keep offsite endpoints current and protected. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration along with VMware's Horizon virtual software delivery technology for authorization control, app management, and configuration management of endpoint computers. Workspace ONE runs with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises product through a perpetual license. Top features of Workspace ONE include rapid over-the-air provisioning of new notebooks, quick onboarding of new users, policy setting and enforcement for all categories of endpoints, aggregated management reporting and performance analytics, an email encryption gateway, and seamless integration with Microsoft applications and cloud-based products. To find out about Progent's support for VMware Workspace ONE, go to VMware Workspace ONE mobile device management consultants.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient work-from-home solution for your Midland, Texas organization, phone
An index of content::
Private Cloud Solutions Engineers
Private Cloud Solutions Consulting Services
Progent's Private Cloud Hosting service provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the maximum degree of availability and expandability and is in addition simple to migrate to any data center. Progent's Private Cloud Hosting options are based on mature virtualization techniques that enable small businesses with mixed- platform IT systems to economize dramatically on the costs of capital equipment, system maintenance, and IT administration while benefiting from world-class reliability and an unmatched degree of vendor flexibility.
VMware Site Recovery Manager Testing Professionals
VMware vRealize Orchestrator vRO Consultancy
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a consistent workflow for restoring applications and services rapidly after a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also allows non-intrusive testing for disaster recovery, updates and patches and can generate audit reports to confirm complete service recovery, validate SLAs and prove compliance. Progent can provide the support of a VCDX certified VMware SRM consulting expert to assist you to plan, configure, test and maintain a disaster recovery solution powered by VMware SRM.
Information Technology Consulting 64-bit Upgrade
64-bit Computing Engineer
Progent's Microsoft-certified consultants can help you design, document, carry out, manage, and repair a system-wide move to 64-bit server and desktop OS software and business applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the key 32-bit programs which you want to keep as well as the new 64-bit editions of applications you plan to install.
Support Outsourcing Microsoft Proxy Server
Microsoft ISA 2004 Server Integration
Progent's certified ISA Server 2004 consulting experts have long experience with Internet Security and Acceleration Server developing Microsoft ISA Server-based security installations for information systems with many sites, mobile workers, and mission-critical web applications. Progent's Microsoft Firewall consultants can assist your company in planning and deploying a configuration of ISA Server 2000 or ISA Server 2004 that meets your network protection requirements without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later editions of ISA Server.
ISR 926 router Consultant Services
3800 Router Remote Troubleshooting
Cisco has developed an extensive product line of routers including routers designed to provide the security, performance, and reliability required by customers from small businesses to worldwide enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and backup power for improved reliability and network uptime. Progent can help you choose and configure Cisco routers to build a reliable foundation for your network and to make it economical to grow as you support new users, open new offices, deploy new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers help with a range of routers powered by the Cisco IOS operating system, such as Cisco's 800 series of small business VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 1900 and 2900 Generation 2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, as well as older 1700 and 2600 Series Routers.
Microsoft Windows Server 2008 R2 Services
Top Ranked Consultant Services Windows Server 2008 BranchCache
Windows Server 2008 represents an important advance in making IT networks more protected and available, simpler to virtualize and administer, faster, and able to offer a better platform for web hosting and development. Progent can help your company benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering consulting, support, training, staffing, monitoring, and security engineering expertise.
Windows 2016 Disaster Recovery Support and Integration
Windows Server 2016 Failover Clusters Remote Technical Support
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a disaster recovery solution based on Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, VM Load Balancing for improving the performance and resilience of Failover Clusters while reducing TCO and operational expenses, and Cloud Witness for fast, affordable deployment of a failover cluster quorum arbitration point.
Macintosh OS X Specialist
Macintosh OSX Configuration
Progent's experts offer Apple macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and email help, network protection services, and custom education. Progent can assist businesses to migrate to macOS from OS X or earlier versions of Mac OS X and Progent can provide help with Apple Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone support and Apple iPad synchronization, or migrating to iCloud. For business environments built solely on Apple macOS or OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, configuring and supporting a network environment that is reliable, secure, fast and aligned with your organization's business goals.
24 Hour Specialists Catalyst Wi-Fi 6 and Wi-Fi 6E AP Security
Catalyst Wi-Fi 6 AP Security Computer Engineer
Progent's Cisco-certified Catalyst 9100 Series 802.11ax Access Point experts can provide economical remote and on-premises support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Microsoft Windows 2000 Support and Integration
24 Hour Remote Consulting Microsoft Windows 2000
Progent's certified Windows 2000 consultants can help you enhance the functionality of your existing Windows 2K Servers and can streamline system administration, provide technical support and repair, and enhance security. Progent can also help you design, rationalize, and implement a plan to migrate from Microsoft Windows Server 2K to Windows Server 2003. Progent is expert in designing test programs to reduce the technical risk associated with moving to Windows Server 2003 by uncovering potential hardware and application compatibility issues.
ProSight Private Cloud Services Engineer
24x7 ProSight Virtual Machine Hosting Professionals
Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of advantages including reduced capital costs, savings on operational expense, improved executive focus, enterprise-class protection, enhanced fault tolerance, and business continuity.
Consulting Services Microsoft 365 AD FS
Integration Services Hybrid Microsoft 365 integration
Microsoft supports seamless hybrid ecosystems that combine Microsoft 365 and on-premises Exchange deployments. This allows you to have specific mailboxes located at your corporate datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can assist you with any phase of planning, implementing and debugging your hybrid Exchange network. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical bottlenecks and also can provide comprehensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on schedule and within budget.
CentOS Linux Integration
Redhat Linux Consult
Progent's Linux consulting services offer small and mid-size businesses and software developers help with administering and maintaining Linux computers that operate with Microsoft-based technology. Progent offers your business contact with Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA certification. This wide range of expertise provides you with an easy single source to show you how to build and maintain a protected and reliable cross-platform network and communications environment that allows Linux and Microsoft interoperability by combining Microsoft Windows with leading Linux variations such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
Online Help Help Desk Sharing
Online Help Co-managed Support Desk
Progent's Microsoft and Cisco certified Consultants offer several service programs to help mid-size and large organizations create a cost-effective and productive in-house Computer Support Help Desk. Progent's consulting services include ROI evaluation, process study and improvement, management reporting, training of internal staff, and documentation of procedures. Progent's Software Selection and Integration Services help businesses analyze the various high-quality Help Desk software packages on the market and determine what packages might be too costly, lack key features, or align badly with your organization's corporate culture. Progent also provides short-term staffing for organizations who want to reinforce their in-house Help Desk staff for special projects or to substitute for vacationing or indisposed personnel.
Top Exchange 2007 Edge Server Support and Setup
Exchange 2007 Edge Server Support and Setup
Progent's expert support team can show you how to define and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes network disruption, simplifies ongoing service demands, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-site migrations, Progent offers the experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Exchange 2007 Server.
Database Administration Consultancy
Oracle 11g Upgrade Consultants
Progent's expert programmers, relational database architects, and project management consultants can assist large businesses to carry out development programs for Windows, Linux, or Web applications. Progent's co-sourcing services include access to veteran project managers for advanced planning and project co-ordination or Progent can help customers plug expertise gaps by offering relational database designers and software programmers experienced in building line-of-business applications powered by SQL Server, Oracle, or MySQL. Progent's SharePoint Server experts can help businesses to incorporate SharePoint with other data sources like Microsoft SQL and Excel to create data-driven intranets and portal sites. Progent also can provide experience with multiple web development tools and can help clients to create, enhance, troubleshoot, or migrate web applications to utilize the latest advances in web technology.
SQL Server Reporting Services IT Consulting
Support and Help Database DBA
Progent's team of expert software programmers, database designers, and project managers can help large businesses to carry out development programs for Windows, Linux, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned project managers for advanced planning and program co-ordination or Progent can help customers fill in expertise gaps by providing relational database designers and software programmers experienced in developing line-of-business applications powered by Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint consultants can assist businesses to integrate SharePoint with additional data sources such as Microsoft SQL and Excel to build data-driven intranets and portal sites. Progent also offers experience with web development technologies and can assist businesses to build, expand, repair, or migrate web-based applications to utilize the latest advances in web technology.
24x7x365 Specialists Solaris
Linux Consult
Progent's UNIX platform consulting services provide small companies and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of experience provides you with a convenient single source to help you create and maintain a protected and robust cross-platform network and communications environment that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including Apple macOS and OS X, Sun Solaris, AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE Linux, Debian GNU/Linux and Slackware.
Wi-Fi RF Spectrum Analysis for Wi-Fi Technical Support
Wireless LAN Site Survey Network Consultant
Progent's Wi-Fi site survey services make it easy to design, implement and troubleshoot a Wi-Fi LAN optimized for your environment, providing your business a WLAN that has the coverage, speed, capacity, data protection, and hand-off capability your company needs.
Private Cloud Hosting Engineer
Virtual Server Private Cloud Hosting Consulting Services
Progent's Private Cloud Hosting and Management outsourcing provides complete hosting of a small company's servers in a solution that gives the highest level of availability and expandability and is in addition simple to move to another host. Progent's Private Cloud Hosting and Management services are built upon mature virtualization architectures that allow small businesses with multi- platform IT systems to economize dramatically on the costs of capital investments, infrastructure support, and network management while achieving world-class reliability and an unprecedented level of vendor independence.
Consultant CRISC Certified Risk and Information Systems Control
CRISC Certified Risk and Information Systems Control Technology Professional
Progent offers the guidance of a CRISC-certified risk management consultant to assist your company to design and deploy an enterprise risk management (ERM) solution following leading practices identified by CRISC and crafted to align with your company's risk appetite, business goals, and budgetary guidelines.
Postini Consulting
Postini Help and Support
E-Mail Guard from Postini offers constantly upgraded spam and virus blocking, content filtering, and security from e-mail-borne directory harvesting and denial of service attacks. Progent is a Postini partner and service specialist. If your company is too small to purchase for a standard Postini license, you can still get access to Postini's Perimeter Manager technology via Progent's E-Mail Guard anti-spam and anti-virus aggregation program. Progent's expert e-mail security consultants can show you how to devise an email protection plan that includes antispam and anti-virus products and processes.
Engineer SCCM Troubleshooting
SCCM Upgrade IT Consultants
System Center Configuration Manager automates application and device deployment across multiple sites, streamlines security and compliance settings management, keeps track of network resources, guards against company data leakage, provides network health monitoring, enables secure self service, and delivers a single control mechanism for managing multi-OS networks based on on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud experts can assist your organization with any aspect of planning, installing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid environments.
Network Support Group Desktop Update Automation
Endpoint Management Small Business Computer Consulting Companies
Progent's Microsoft-certified consultants can assist your company to automate desktop change and update management by delivering expertise with management platforms that include Microsoft System Center Configuration Manager, Systems Management Server 2003, and WSUS.
Google Cloud Machine Learning Professional
Google Cloud Kubernetes Consultant
Progent offers cost-effective remote and on-premises consulting to help businesses of any size to migrate all or part of their critical network resources to Google Cloud Platform services. This can save management hassle and equipment expense and enable the use of Google's state-of-the-art machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, readiness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security strategies.
Sun Solaris Remote Consulting
Solaris Online Consulting
Progent's Solaris family support services provide small and mid-size businesses and developers assistance with managing and maintaining Sun Solaris environments that operate with Microsoft-powered technology. Progent offers your organization access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This wide range of experience offers you a convenient single consulting firm to help you create and maintain a secure and robust mixed-platform network and communications infrastructure that allows Sun Solaris and Microsoft coexistence by integrating Microsoft Windows with major versions of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Support Services System Center 2016 and Linux Integration
After Hours SCDPM 2016 Support Services
Progent's Microsoft-certified consulting experts have over a decade of experience designing, deploying, optimizing and fixing Microsoft SCOM environments and offer organizations of any size advanced remote or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for SCOM 2012 servers that provides the performance and resilience required to watch over your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network fabric and Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to assist you to fix critical problems detected by SCOM 2012.
Windows 2003 Cluster On-site Support
Windows 2008 Failover Cluster Server Remote Support
Progent's Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth experience helping small businesses to minimize system downtime by providing cost-effective online consulting services for disaster recovery/business continuity planning, high-availability IT infrastructure, backup/restore solutions, and transparent maintenance. Progent's business continuity experts can assist your company to develop and test an efficient business continuity plan that aligns with your business goals and budget. Progent's disaster recovery engineers can help you to design, deploy, and support fault-tolerant technologies such as redundant Internet access, virtualization, fail-over clustering, network load balancing, continual online backup, and multi-location data centers.
Support Meraki and Nexus Switch
Network Consultant Meraki MS 200 Series Switch
Cisco's Meraki MS line of access and distribution switches are intended for environments that go from small branches to campuses. Progent's Cisco-certified consultants can provide affordable online consulting expertise to assist your company to plan and deploy a productive network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-centric management tools, define policies to maintain security and compliance, develop and validate a disaster recovery strategy, and troubleshoot technical issues related to any facet of your Meraki ecosystem. Progent can also help you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to create a cohesive networking solution.
Top Quality Internal Security Inventory Engineer
External Network Security Scan Technology Professional
Progent offers two low-cost service bundles designed to enable small businesses to receive a professional security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, a security expert administers a comprehensive test of your network from outside your company firewall to uncover possible weaknesses in the security profile you expose to the outside world. With Progent's Internal Security Inventory Checkup, a certified security professional runs a system scan from a secure machine within your company firewall to assess vulnerabilities to internal threats. The two security inventory packages are configured and executed from a protected remote site.
Lync Server 2013 Instant Messaging Consultant Services
Lync Server 2013 and Exchange UM Server Engineer
Microsoft Lync 2010 provides IM, Real Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) voice communication. Microsoft Lync 2010 can enhance the functionality of Exchange Server, SharePoint Server and Office or Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also cut capital and operational costs by doing away with Voice-over-IP equipment and subscription services, PBX gear, or legacy video conferencing technology. Progent's certified IM and Presence consultants offer online and onsite support to help you to manage and repair your current Lync 2010 environment or assess the advantages of migrating from Lync to Skype for Business, which is the renamed and revamped version of the product. Progent can also help your organization to plan and execute a smooth Skype for Business migration.
ISA 2004 Standard Edition Server Online Consulting
ISA 2000 Server IT Consulting
Progent's Microsoft certified consultants provide small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and ISA Servers include a full featured application-layer aware firewall that can secure your IT network from attack by outside and internal threats. Forefront Threat Management Gateway and ISA Server perform deep examination of Internet protocols such as HTTP, which enables these security platforms to uncover many attacks that can elude ordinary firewalls. The combined firewall and VPN structure of Forefront Threat Management Gateway and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network security through experienced planning and integration of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft-certified engineers can assist your company to deploy Microsoft Forefront TMG 2010, maintain any version of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
System Center Operations Manager Integration Support
SCOM 2012 Cloud Monitoring IT Consultants
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, enhancing and repairing Microsoft SCOM solutions and offer companies of any size expert online or onsite consulting support for Microsoft SCOM 2012. Progent can help your company to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network fabric and Microsoft and third-party apps and services. Also, Progent can deliver fast online or onsite technical support to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
Best Specialists ProSight IT documentation management
Specialists ProSight domain expiration management
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to 50% of time thrown away trying to find vital information about your network. ProSight IT Asset Management includes a common repository for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you require the instant you need it.
Fortinet FortiGate Firewalls Onsite Technical Support
Fortinet 4000 Series Firewalls IT Consultants
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in offering best-in-class performance for SSL inspection. Progent's Fortinet firewall experts can assist you to deploy your Fortinet security appliances to protect all your digital assets at the network edge, within the data center core, at branch locations, and at the cloud edge.
NodeZero Penetration Testing Firewall Support
Biggest NodeZero PEN Testing Computer Security
Progent's certified cybersecurity experts can perform NodeZero-powered penetration tests to make sure your security monitoring and protection tools and policies are correctly configured and effective.
24/7/365 Consultant Windows Server Essentials Upgrade
Windows Server Essentials Upgrade Engineer
Progent's consultants offer cost-effective remote consulting and technical support for Windows Server Essentials. Progent offers comprehensive project management support so you can design and execute a smooth move from Microsoft Windows Server Essentials to Microsoft 365 and other Azure Cloud applications and services.
Freelance Cisco Consulting Career
Jobs Contract Network Consultants
Progent is seeking a range of on-staff employees such as solutions-driven MCSEs; network experts with Cisco CCNP or CCIE certification; and specialists in advanced network design with experience in mobile access, wireless integration, high-availability systems, disaster recovery solutions, data protection, and server virtualization. Progent is also seeking workstation support technicians, off-site service specialists, and CISSP or CISM certified security professionals. We are also seeking veteran managers able to operate effectively in Progent's high-growth, virtual office model. Progent works with freelance consultants with proven knowledge and working background in crucial information technology areas outside Progent's primary technical focus. Progent's Experts Team hires contractors who can provide consulting and programming support for mission-critical solutions that include MRP, Enterprise Resource Planning, or CRM; possess in-depth knowledge of non-Microsoft operating systems such as Linux, Macintosh, or Solaris, or can provide expert skills in technologies such as telecom, web design, Electronic Data Interchange, eCommerce, or dbm programming. Freelance consultants premier by Progent coordinate with Progent's in-house consultants to deliver comprehensive solutions for small company networks.
Configuration 2500 Wireless Controller
5500 Wireless Controller Technical Support Services
Cisco's Catalyst Wi-Fi controllers simplify the management of Wi-Fi networks by unifying the provisioning and management of wireless access points, optimizing Wi-Fi throughput by limiting the effect of RF congestion, improving wireless availability with fast auto-failover, and strengthening security by identifying threats and analyzing network traffic according to user type and location. Progent's Wi-Fi consultants can help your business to deploy Cisco wireless LAN controllers to manage wireless networks of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi environment or carry out an efficient migration to Cisco's latest wireless controller solutions.
Proxim Tsunami Wireless Case Studies
Building to Building Wireless Case Study
Progent provided a wireless networking solution that allowed a school to improve efficiency and avoid the ongoing expense of a dedicated data connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim wireless bridge is designed for interfacing remote sites up to 2.5 miles apart and can reach even longer distances. This wireless solution offered better bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it offered protection against local interference.
Microsoft Dynamics NAV Consultant
Microsoft Dynamics 365 Business Central Application Consultant
Dynamics Business Central (previously, formerly} called Dynamics NAV and Navision) offers SMBs a single platform for financials, inventory, operations control, project management, purchasing, sales and marketing, supply chain management, and business analytics. Progent's Dynamics Business Central experts can help company to maintain your legacy Dynamics NAV system or upgrade smoothly to a cloud-based, local, or hybrid deployment.
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