Midland Telecommuters Solutions Consulting
Solution Planning, Setup, Management and Troubleshooting Consulting Services
Enlarging your telecommuter workforce can have a major effect on network infrastructure, cybersecurity, and corporate culture. Progent has two decades of experience assisting businesses of all sizes to design, deploy, administer, tune, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Midland organization to select the right technologies and follow best practices in building and operating a secure virtual ecosystem for telecommuters that promotes teamwork and returns maximum value. Progent offers services ranging from on demand expertise for getting you past occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.
Progent can help Midland, Texas organizations to succeed with any facet of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and centralized management.
Infrastructure for a Remote Workforce
Setting up the network infrastructure needed to support an at-home workforce can be particularly complicated if you have to accommodate a mix of personal hardware like PCs and notebooks, Internet routers, and wireless appliances from various vendors and with a variety of OS software and firmware releases. Progent's experience delivering online support for both legacy as well as modern IT products in virtual office venues enables you to make cost-effective use of your available infrastructure and provides you with ready access to expertise for making necessary upgrades. Support services available from Progent to assist you to create a high-functioning telecommuting infrastructure include:
- Virtual Private Network (VPN) connectivity allows you to create a safe connection for authenticated at-home employees to access IT assets situated at your corporate data center or in a public cloud. Progent can help you to deploy and manage VPN connections between your at-home workforce and your key network resources by providing online VPN integration support. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your telecommuters to utilize Cisco's popular AnyConnect software to provide secure VPN tunneling for a broad range of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to see and interact with a remote computer's desktop. This provides IT managers more control over the digital ecosystem of telecommuters and offers them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home networks to the Internet and support VPN tunnels, local Wi-Fi connectivity, and firewalls. Progent offers expert remote support for integrating routers from all major vendors. See router integration services from Cisco-certified consultants.
- Home Wireless networks, typically shared by an entire household and visitors, are frequently used by at-home employees to access their router for work. This can cause throughput and cybersecurity problems. Progent can assist businesses to resolve these issues by delivering expertise that include Cisco Aironet integration consulting, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti Unifi wireless AP setup assistance.
- Internet connectivity methods affect the performance and availability of connections between at-home workers and the corporate data center. Mission-critical applications might demand backup Internet access in case the primary connection breaks. Progent offers expertise for identifying ISPs, choosing appropriate service offerings, and setting up redundant Internet access. Refer to Internet connectivity solutions.
IP Voice Integration for Teleworkers
Expanding the business phone environment to accommodate teleworkers is vital to maintaining a productive at-home workforce. A variety of cloud-centric IP voice products are used by SMBs to server teleworkers. Many larger organizations depend on Cisco's current or older products for VoIP solutions. Progent can assist businesses of any size to plan or tune a remote IP voice environment that delivers the flexibility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help organizations optimize their current Cisco IP voice systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise telephony capabilities to devices like VoIP phones, media processing platforms, Voice over IP gateways, and mixed media applications deployed throughout the network. CUCM manages additional mixed media services such as messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager expertise, visit Cisco Unified Communications Manager consultants.
- Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent's consultants can assist your company to maintain your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other older VoIP products, refer to Cisco CallManager consulting services.
- Cisco IP Gateways enable connectivity with PSTN networks and with users working outside the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for modern Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to support these solutions and provide on-demand configuration and debugging expertise.
Voice/Video Conferencing for Remote Workers
A broad selection of voice/video conferencing products from leading vendors support virtual discussions, video and voice conferencing, chat sessions, and screen sharing for both onsite workers and teleworkers. Many organizations use a mix of products to accommodate their various partners and customers. Progent can assist you to maintain your current conferencing environment and optimize the experience of your remote workforce.
- Skype for Business is Microsoft's leading communications product that enables presence, IM, voice and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to configure and maintain Skype for Business client software to support your at-home employees. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting services.
- FaceTime is Apple's group video calling platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support up to 32 concurrent users for voice/video sessions. For details about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, session recording, plus revision and playback for future reference. To learn more about Progent's consulting services for Cisco Webex as well as for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features that include IP voice and video calling, threaded chat, plus data sharing. To learn more about Progent's support services for Microsoft Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting expertise for these conferencing platforms and help you to tune your network infrastructure to host them.
Microsoft Collaboration Software for an At-Home Workforce
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Microsoft Office and Microsoft 365 families, providing a powerful environment of applications that create a cohesive user experience for exchanging data and ideas throughout a corporate network and on a wide selection of endpoints. Progent has provided remote consulting services for SharePoint and Exchange since their initial publication and can help businesses to deploy these flagship collaboration products to optimize the productivity of your remote workers.
SharePoint uses web entities to facilitate collaboration and information delivery by providing policy-based delivery of content, workflow, and utilities for looking through company-wide business data. SharePoint enables you to create secure web portals that permits at-home workforce to view and update aggregated corporate intelligence via Wikis, Blogs, social networking sites, and Web Parts (Widgets). For details about Progent's SharePoint consulting services, visit SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting services, visit integration consulting services for Microsoft Exchange.
OneDrive is Microsoft�s collaborative cloud-based storage service, comparable to GoogleDrive. Remote workers can store files to the OneDrive service, and colleagues anywhere can share them safely via a web browser. Included with Microsoft Office and Microsoft 365, OneDrive enables remote workers to jointly author files. Edits made offline are automatically uploaded when you reconnect to the Internet. To find out about Progent's expertise for OneDrive, see Onedrive integration consulting.
Public Cloud Integration for Remote Workers
Progent can provide affordable online assistance for enabling organizations to build, manage and repair cohesive network models that combine internal data centers, telecommuters, branches, plus cloud services. Progent can provide expertise for all types of cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help remote workers fix problems with public cloud access, identity, and cybersecurity.
Microsoft Azure is a popular family of public cloud software and services that enables you to utilize IT infrastructure, servers, and key apps hosted on Microsoft's extensive cloud. Azure includes over 100 services services such as hosting for Windows and Linux-powered VMs, scalable cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can assist you to set up VMs on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity control with Azure Active Directory, and design backup and restore systems with Azure Backup. Progent's cloud experts can also help you establish protected connections to Azure for at-home workers by setting up and debugging firewall appliances and VPN tunnels. To find out about Progent's support services for Microsoft Azure, see Azure consulting services.
Microsoft 365, formerly branded Office 365, is Microsoft's popular suite of client productivity applications and cloud services offered by subscription. Microsoft apps and services are provided in a variety of bundles intended for users ranging from individuals and households to large corporations. Progent can provide fast and easy remote access to consultants familiar with Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android operating systems. Progent can assist your business to assess the numerous subscription bundles offered with Microsoft 365 and configure 365 applications for your teleworkers to achieve top business value. To learn about Progent's expertise for Microsoft 365, see Microsoft 365 consulting support.
Microsoft 365 Exchange Online is one of the most widely used applications in the Microsoft 365 product suite. Exchange Online provides the advantages of lower costs for physical infrastructure, simplified management, on-demand scaling, high reliability, and additional benefits associated with public clouds. Microsoft has designed Exchange Online to operate seamlessly with local deployments of Exchange, allowing you to build hybrid cloud/onsite networks. Progent's Exchange experts are available for as-needed assistance to guide you past tough IT roadblocks and also offer comprehensive project management outsourcing to ensure your at-home workers have easy and secure access to your Microsoft 365 Exchange Online deployment. For details Progent's support services for Microsoft 365 Exchange Online, visit Microsoft 365 Exchange Online configuration and troubleshooting expertise.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's biggest source of cloud services. Progent offers quick and affordable online access to cloud integration experts who can assist your organization to design, deploy, manage, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms like Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help your company to create a high-availability network model so your users have a consistent computing experience whether they are working from your main office, a branch office, at home, or on the road. To find out about Progent's consulting services for Amazon AWS, see Amazon AWS consulting services.
Google Cloud is a popular set of public cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco experts can assist your organization to extend your current IT resources with the Google Cloud, and Progent's database consultants can help you make your key applications cloud friendly so your remote workers can take full advantage of Google Cloud services. Progent's consultants can help your business to deploy virtual machines on GCP Compute Engine, design an efficient storage solution with GCP Storage, and simplify identity control for remote workers with Google Cloud Identity services. Progent's consultants can also help your organization to utilize GCP's management technology to administer and monitor your GCP ecosystem. For details, refer to Google Cloud Platform (GCP) integration services.
Help Desk Services for Remote Workers
A fast, company-wide transition to a telecommuter business model, which could be motivated by a pandemic or as part of a disaster recovery/business continuity process, can overwhelm even a well-staffed in-house Help Desk. Progent's Help Desk services allow businesses of any size to outsource or expand their Call Center by using Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Center services utilize Progent's nationwide team of remote IT support experts combined with world-class ticketing and follow-up software to offer an economical, state-of-the-art Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of online Level 1 desktop technical support from service requests to trouble ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal allows from-home workers to track or edit their current tickets, add details, and upload screen captures and relevant files. Support services are provided at a substantial price reduction off Progent's normal Level 1 technical support rates, and Progent offers optional rapid escalation to Level 2 and Level 3 support experts to deal with advanced issues. To find out more, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Center Supplemental Service allows you to supplement your existing Help Desk Call Center team by sharing responsibilities for Call Desk services seamlessly between your in-house IT support staff and Progent's nationwide team of desktop support engineers and subject matter experts. Progent's shared Call Desk service uses a collective support solution based on the leading PSA platform for handling service requests and trouble tickets, establishing ownership, tracking progress, and generating management reports. To find out how Progent's Call Center Supplementation Services can help your company to deliver best-in-class IT support to your at-home employees, see Progent's Help Desk supplementation Services.
Cybersecurity for Teleworkers
At-home staff members commonly utilize their personal computing devices and usually operate in a poorly secured physical environment. This situation multiplies their susceptibility to malware threats and requires judicious configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive user education, and the development of policies based on best practices. Progent's veteran team of cybersecurity support consultants can help you to design, configure and manage an effective cybersecurity solution that guards vital IT assets in networks that incorporate remote workers.
Firewalls enable you to create a network that can be securely utilized by local users and by teleworkers, mobile workers, vendors, customers, and other stakeholders. Next-generation firewall devices allow you to assign and control appropriate permissions to different classes of users and to scale your network and adjust your security as your business evolves and as network attacks grow more sophisticated. Progent supports both new and older firewall devices from all leading vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall configuration expertise, go to firewall configuration and support expertise.
Remote Endpoint Monitoring makes it easy to watch over the disparate devices used by at-home workers and either reject or identify and mitigate the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on every protected endpoint, monitoring all activity and utilizing advanced machine learning and full execution context to detect zero-day attacks before they can spread. When an attack is discovered, ProSight Active Security Monitoring immediately disconnects the impacted endpoint device from the network to contain the malware. Because the ProSight Active Security Monitoring agent is autonomous, endpoint devices remain protected even if they are disconnected from the Internet. For more information about ProSight ASM, refer to remote endpoint monitoring for at-home workers.
Progent's Duo MFA managed services incorporate Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo supports one-tap identity verification on Apple iOS, Android, and other personal devices. Using Duo 2FA, when you log into a protected application and enter your password you are requested to confirm who you are on a device that only you possess and that uses a separate network channel. A broad selection of devices can be utilized for this added means of ID validation such as an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You can designate several validation devices. To learn more about Duo two-factor identity authentication services, go to Duo MFA two-factor authentication services for at-home workers.
Security Audits can assess the exposure of your network to all classes of outside and internal security threats for a network that incorporates telecommuters. Progent can deploy remote, automated cybersecurity inventory scanning for rapidly and economically uncovering a wide variety of security gaps that can be found via the Internet. Progent's security assessment experts, which can be provided by network security professionals with top certifications such as CISA, CISSP, and GIAC, can assist your company to evaluate your workflows and policies and review your IT architecture to enable you to implement top-level protection for your an at-home workforce.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To read or download a white paper about critical areas to focus on for securing an IT environment that incorporates telecommuters, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection for Teleworkers
Data Protection covers saving and restoring critical information so as to avoid data loss and reduce restoration time and effort in the event of storage problems due to equipment issues, programming hiccups, operator mistakes, malware, or any other reason. Reliable data protection solutions can be particularly challenging to design and manage in hybrid environments that combine private data centers, public clouds, and at-home workers.
- Backup/Restore strategies for teleworkers must address diverse types of user-owned endpoint devices. Progent can provide quick online access to experts knowledgeable about a wide array of products for backing up Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as laptops, tablets and smartphones. Popular backup/restore solutions supported by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data distributed throughout a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery subscription service that utilizes cloud storage and includes fine-grained restore and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) plans typically anticipate scenarios that require a quick switch to telecommuting. Progent's senior disaster recovery preparedness consultants and business continuity specialists can help your company to create, document and validate a DR/BC plan that includes the process of switching to telecommuting.
Unified Management for Remote Workers
Microsoft has renamed and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite computers. Microsoft Endpoint Manager offers a unified platform for protecting corporate data by managing on-premises, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and protecting remote devices and applications. Managed endpoint devices can be personally owned or company owned. IT administrators managing the enrolled endpoint devices of at-home workers can use Intune to deploy and validate applications on devices, push updates and certificates, configure rules for accessing information and resources, manage passwords, create VPN tunnels, control how telecommuters share information, set up threat protection, ensure security compliance, and erase sensitive data from lost, stolen or decommissioned endpoint devices. Intune runs with iOS, Android, Windows, and macOS/OS X devices. To learn about Intune and how Progent can assist you to use Microsoft's Endpoint Management to administer the endpoint computers of your teleworkers, see Intune teleworker endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) platform that allows network administrators to keep offsite endpoints current and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint management combined with VMware's Horizon virtual software delivery technology for identity control, app management, and configuration management of endpoints. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises deployment through a one-time purchase. Top capabilities of VMware Workspace ONE include rapid remote deployment of out-of-the-box notebooks, immediate onboarding of new users, policy setting and enforcement for all categories of endpoints, aggregated reporting and analytics, email encryption, and integration with Microsoft applications and cloud products. For information about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about building and managing an efficient telecommuter environment for your Midland, Texas business, call
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24-Hour ProSight Email Guard Spam Filtering Services Engineers
ProSight Email Data Leakage Prevention Technology Professional
Progent's ProSight Email Guard uses the technology of leading information security vendors to deliver centralized management and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates cloud-based filtering with a local security gateway device to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and blocks most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of inspection for inbound email. For outgoing email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your corporate firewall.
client credential management Professionals
network asset documentation management Professional
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and safeguard data related to your network infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be warned about upcoming expirations of SSL certificates ,domains or warranties. By updating and organizing your network documentation, you can save up to half of the time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized location for storing and sharing all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT information. Whether you’re planning enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need the instant you need it.
Online Support Services Consulting for Service Firms
IT Consultants Expertise for IT Service Firms
Progent's Support Program for IT Service Providers lets you take advantage of Progent's information technology engineers while retaining your own service brand as a seamless arm of your network services team.
24x7x365 SCCM 2012 Remote Troubleshooting
SCCM 2012 Windows Server Deployment Configuration
Progent's Microsoft-certified consultants can assist you to prepare for, deploy, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to migrate smoothly to SCCM 2012 from an older change management platform or help you to enhance your existing SCCM 2012 environment to support your evolving business needs. In addition, Progent can help you to build an infrastructure that takes full advantage of SCCM 2012 by providing expertise with associated Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Dynamics GP/Great Plains On-site Support
24x7 Microsoft Financial Software Online Support Services
Progent’s Microsoft certified consultants offer a variety of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting platform and corporate management tool based, like all Microsoft accounting tools, on the expandable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the latest edition of Microsoft financial software in the Microsoft Dynamics GP/Great Plains family, offers a cost-effective tool for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Dynamics GP is simple to install and configure, and with its segmented approach you are able to license only the capability you currently require, with the option to expand users and enlarge functionality when necessary. Progent’s Microsoft Dynamics GP/Great Plains Software consulting experts can help you deploy, configure and manage Dynamics GP 2010 and also older versions of Dynamics GP.
Small Office IT Consulting Firm
Small Business Consulting Service
Progent's Microsoft and Cisco certified network engineers can provide advanced help with a broad range of products and technologies and can provide that expertise by phone anywhere in the U.S. or in person in select cities across the country and anywhere in . Progent offers remote help for networks powered by Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple ac, or for environments that include a combination of Microsoft Windows and UNIX-family technology. Progent also can provide access to the help of Cisco CCIE network specialists for complex network problems, as well as the the support of CISA-accredited security engineers to handle complex security planning and troubleshooting. Progent has delivered online troubleshooting to businesses in every state in the United States.
Juniper Junos BGT Security Company
Cybersecurity Firm Juniper Junos
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
System Center 2016 Hybrid Cloud Integration Integration Services
System Center 2016 and Intune Online Troubleshooting
Progent's Microsoft-certified consultants have more than 10 years of background planning, implementing, optimizing and fixing System Center Operations Manager environments and can provide companies of any size expert remote or on-premises consulting services for System Center 2012 Operations Manager. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and customize System Center 2012 Operations Manager management packs based on best practices for monitoring network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or onsite troubleshooting to help you to fix critical problems detected by Microsoft SCOM 2012.
External Cybersecurity Scan Consultant
Wireless Security Inventory Consultancy
Progent provides small businesses two ultra-affordable security evaluation scanning packages that include, for a preset price, remotely administered inventory scans of your security profile which are evaluated by certified information security specialists who interpret the data collected by the remote scan, present unbiased evaluations of your current security vulnerability, and make suggestions for improvements. Progent has developed two complementary network security evaluation packages for external and internal scanning that are priced to fit the budgetary realities of small businesses while delivering enterprise-quality evaluations of your network's exposure to assault.
Top Ranked Professionals Server Management
Server Management Specialists
By using virtual servers, companies can run many virtual servers on a single physical server. Virtual server technology enables companies to enjoy all the advantages of server isolation, but without the expense associated with buying extra server hardware. Virtual servers are also the enabling technology for private clouds, which offer major advantages such as reducing the costs of hardware, facilities, and administration while enhancing data security, system reliability, and recoverability. Other important server management technologies are network monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management experts can assist you in all aspects of server consolidation and administration to enable your business to cut expenses and save time.
Meraki MR45 Access Point Help and Support
Cisco Experts Meraki MR62 Access Point Integration Services
Progent's Meraki Wi-Fi access point experts provide online and onsite support services to help organizations of all sizes to design, install, manage, upgrade or troubleshoot Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can assist your business to set up and support Cisco's Meraki-based wireless networks for sites that can range from a teleworker's home or a branch office to a large campus or a multi-site enterprise. Progent can also help you to integrate other Cisco technology including Catalyst and Nexus switches, ASR routers and firewalls to create a cohesive network infrastructure that delivers the same access, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi users regardless of their location or device.
SCVMM 2012 Reporting Troubleshooting
System Center 2012 Virtual Machine Manager Support and Integration
Progent's Microsoft-certified consultants can assist businesses of any size to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; design, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help you to upgrade from an older edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can show you how you to optimize and repair your current SCVMM ecosystem to make sure you realize the highest possible business value.
ransomware business recovery Consultancy
Ryuk ransomware recovery Consultant Services
Progent's proven ransomware recovery experts can assist you to rebuild an IT network victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.
Emergency Offsite Workers Remote Consulting
Telecommuting Online Support
Progent has 20 years of background helping small and mid-size organizations to design, implement, tune, manage, and troubleshoot information networks that support a remote workforce.
Microsoft Exchange 2003 Upgrade Consultant
24-Hour Integration Support Exchange 2003
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids network disruption, reduces ongoing service demands, and makes your Exchange 2003 Server easy to manage. For complex multi-server or multi-location migrations, Progent has the knowledge and experience to complete your project rapidly and economically. Progent's Microsoft Exchange 2003 help, repair, and consulting services include expertise with the integration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business needs.
Remote Workforce Collaboration Software Support
Work at Home Collaboration Technical Support
Progent can help small and mid-size businesses to implement collaboration software to allow their teleworkers to benefit from positive teamwork with colleagues and customers.
Microsoft 365 Project Pro Design Firm
Programmer Project Server
Progent's Microsoft consultants offer advanced expertise in implementing, operating and debugging all versions of Project, Microsoft Project Server, and Microsoft Project Online and can deliver a broad range of cost-effective remote consulting services based on proven best practices to assist organizations of any size to get all the benefits of this powerful project management solution. Support services available from Progent include system planning, software configuration and upgrades, setting up safe file and status sharing among onsite and offsite users, network optimization, and specialized webinar training.
Online Support Services PowerPivot for SharePoint
SQL Server 2012 Migration Professionals
Progent offers the expertise of Microsoft-certified engineers as well as seasoned database application developers, database administrators, project managers, network infrastructure architects, disaster recovery specialists, and certified security professionals to help you to evaluate the potential benefits of Microsoft SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's lab, plan and execute out a smooth transition to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and define a cost-effective and safe network infrastructure that lets you realize the full business benefit of SQL Server 2012.
SQL Server 2017 Development Computer Consultants
SQL Server 2017 SSAS Support Services
Progent's Microsoft-certified SQL Server 2017 consultants can assist you to plan and implement a smooth migration from your existing SQL Server deployment to SQL Server 2017.
Infor SyteLine CloudSuite Financial Analysis Specialist
Urgent Infor SyteLine CloudSuite Vendors Management Consultant Services
Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP solution that incorporates more than 25 years of background helping manufacturing and service companies to manage complex supply chains and improve the efficiency of critical business processes to bring products to market quickly and adhere to customer commitments dependably. Progent offers the expertise of an ERP consultant with over 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite consulting that spans from as-needed advice to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, data conversion, Excel and SQL integration, disaster recovery planning, and database administration.
Biggest Computer Support Help Desk Services Consultant
CISSP Certified Expert Remote Support Services Network Support Help Desk Services
Progent's Standard Help Desk Services provide a complete solution that manages all facets of online Level 1 desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and reporting. Support services are offered at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of rapid as-needed escalation to Level 2 and Level 3 experts to resolve complex problems.
Wi-Fi RF Coverage Maps Remote Consulting
Wi-Fi Site Survey Consulting
Progent's Wi-Fi site survey and predictive modeling help you to design, deploy and debug a Wi-Fi LAN optimized for your facilities, providing you a wireless solution that has the reception, performance, density, QoS, security, and hand-off capability your company needs. Wi-Fi survey services from Progent include remote predictive modeling for planning a wireless network and on-premises survey services for validating, optimizing, and troubleshooting a functioning wireless network.
Remote Technical Support Catalyst Switch VLAN
Catalyst 4500 Switch Network Consultants
Progent's Cisco-certified CCIE consultants can help your business to set up, manage, update, optimize and debug Catalyst switches. Progent can also assist you to enhance the security of Catalyst switches and move smoothly from outdated appliances to modern devices.
System Center 2016 and Operations Management Suite IT Consultant
Microsoft Experts Computer Consulting System Center 2016 Configuration Manager
Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, optimizing and troubleshooting System Center Operations Manager environments and can provide organizations of any size advanced online or on-premises consulting services for System Center 2012 Operations Manager. Progent can help your company to plan an architecture for SCOM 2012 servers that delivers the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and set up SCOM 2012 management packs based on best practices for tracking network infrastructure and both Microsoft and third-party apps and services. Also, Progent can provide fast remote or onsite technical support to assist you to remediate serious problems detected by System Center 2012 Operations Manager.
Onsite Technical Support Exchange Server 2007
Exchange Server 2007 Network Consulting
Progent's Microsoft certified consultants can help you define and implement a smooth in-place Exchange Server 2007 upgrade plan that avoids network disruption, reduces long-term service requirements, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-location migrations, Progent has the background to complete your move quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and design services include assistance with the integration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions powered by Microsoft Exchange 2007 Server.
ASA Firewalls with Firepower Remote Technical Support
Urgent Online Technical Support Firepower Services
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services deliver significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network consultants can help your company to maintain your existing PIX or Cisco ASA 5500 security appliances and migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, deploy, optimize, manage and troubleshoot firewall solutions built on Cisco ASA firewalls with Firepower Services.
Onsite Technical Support Wireless EMail
On-site Technical Support Wireless
Progent’s consultants offer expertise in multiple technologies related to mobile networking including system architecture, Activesync, wireless security, wireless email, Microsoft Windows Mobile, RIM Blackberry, and wireless application development. Progent's certified consultants can save your company time and money by using their wireless background to help you select and integrate mobile networking technologies that fit the needs of your business. Progent can also optimize your network architecture so that mobile PDAs work more reliably.
Consult Activesync
Integration Windows Mobile
Progent’s consultants offer experience in a variety of technologies related to mobile connectivity including system architecture, Activesync, wireless protection, wireless email, Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft certified consultants can save your company time and expense by applying their wireless expertise to help you select and integrate wireless networking solutions that fit the needs of your company. Progent can also tune your network infrastructure so that wireless PDAs perform more reliably.
Technology Professional ransomware vulnerability
ransomware defense checkup Technology Professional
Progent's ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent backup/recovery expert. The interview is intended to evaluate your organization's preparedness either to block ransomware or recover rapidly after a ransomware attack. Progent will consult with you personally to collect information concerning your current security profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can follow industry best practices to build a cost-effective security and backup/recovery environment that reduces your vulnerability to ransomware and aligns with your company's requirements.
Best Cisco Catalyst Wi-Fi 6 AP Management Remote Troubleshooting
Cisco DNA Center Configuration
Progent's Cisco-certified Catalyst Wi-Fi 6 Wireless Access Point consultants can provide economical remote and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
Dynamics GP Customization Professional
Remote Dynamics GP Analytical Accounting Specialist
Dynamics GP/Great Plains accounting offers analysis and reporting capabilities that let you monitor all operations, revenues and expenses, and market trends with integrated drill-down, query, and reporting functions. Progent's Microsoft Dynamics GP reporting support services can help you design reports that let you understand your business more completely, turning uncooked data into valuable business information. Progent can improve your reporting and business analysis by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to deliver specialized line-of-business software development and eCommerce applications that work seamlessly with Microsoft Dynamics GP/Great Plains.
Internal Network Security Scan Technology Professional
Consultants Information Risk Evaluation
Progent provides small businesses a pair of ultra-affordable security evaluation scanning packages that include, at a set price, remotely managed scans of your network security profile which are evaluated by expert information security specialists who assess the data collected by the remote scan, deliver objective evaluations of your existing network security, and make suggestions for remediation. Progent offers two complementary security evaluation packages for external and internal scanning that are priced to meet the budgetary realities of small companies while providing enterprise-quality assessments of your network's vulnerability to assault.
Cisco Firepower AVC Support
After Hours Cisco Firesight Network Engineer
The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can help your company to maintain your current PIX or Cisco ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help your business to design, deploy, optimize, administer and troubleshoot firewall environments built around ASA firewalls with Firepower Services.
Biggest Wireless EMail Support and Help
Professional Microsoft Activesync
Progent’s consultants provide expertise in multiple technologies relevant to mobile networking such as network architecture, wireless data synchronization, wireless protection, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's certified experts can save your company time and expense by applying their wireless experience to help you select and integrate wireless access technologies that make sense for your company. Progent can also optimize your IT infrastructure so that mobile PDAs perform better.
CIO Setup and Support
CIO Remote Support
Progent can provide the part-time assistance of a seasoned Chief Information Officer who can offer a broad perspective to assist your company pick and maintain IT technology to match your current situation and that can be a solid foundation for your growth. Progent's part-time CIO consulting services provide economic leverage to companies trying to optimize the impact of their network expenditures but who are unable or hesitant to take on one more executive-level position to their full-time staff. Since Progent is vendor-agnostic, with a large staff of engineers certified to maintain all leading operating systems and networking technologies plus a broad selection and application software, Progent is in an ideal position to provide objective recommendations as well as expert technical help for developing IT solutions that match the particular needs of your organization.
Microsoft 365 SharePoint Online Integration Technology Consulting Services
Microsoft 365 Access Development Support and Integration
Microsoft 365, previously branded Office 365, is Microsoft's expanding family of productivity apps and cloud services offered on a subscription basis. Microsoft 365 applications and cloud services are available in a variety of subscription plans intended for customers from students and home offices to enterprises. Progent can provide fast and affordable online access to specialists with in-depth knowledge of Microsoft, Mac, iOS, and Android technology. Progent can assist you to understand the many subscription options offered with Microsoft 365 and configure your information network with Microsoft 365 in a way that delivers maximum business value. Progent supports cross-vendor environments that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to build and maintain hybrid ecosystems that seamlessly integrate local and cloud products and services.
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