Montreal Teleworkers Integration Consulting
System Planning, Integration, Administration and Help Desk Consulting Services
Enlarging your telecommuter workforce may have a major effect on network infrastructure, cybersecurity, and company workflows. Progent has two decades of background assisting businesses of all sizes to plan, deploy, manage, tune, and debug IT environments that support work-from-home employees. Progent can assist your Montreal company to select the right technologies and follow best practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes teamwork and delivers maximum business value. Progent can provide services ranging from on demand guidance for helping you over challenging technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical initiatives.
Progent can assist Montreal, Quebec organizations to succeed with any aspect of building a high-functioning telecommuting environment by delivering infrastructure configuration services, IP voice expertise, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk services, cybersecurity, data protection solutions, and streamlined management.
Network Infrastructure for Teleworkers
Integrating the network infrastructure required to support a remote work environment can be especially complex if you must manage a mix of worker-owned equipment such as desktop computers and laptops, Internet routers, and wireless APs from various manufacturers and with a variety of OS software and firmware releases. Progent's experience providing online help for both legacy as well as modern IT products in remote office solutions allows you to make efficient use of your available infrastructure and offers fast access to expertise for implement essential updates. Services available from Progent to help you to implement a productive work-at-home ecosystem include:
- VPN technology allows you to establish a safe connection for authorized at-home workers to use IT assets situated at your company datacenter or in a public cloud. Progent's consultants can help your company to deploy and manage VPN access between your at-home workforce and your various IT resources by providing online VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your remote workers to utilize Cisco's AnyConnect client software to provide secure VPN connections for a wide selection of devices such as Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow a teleworker to view and interact with a data center PC's desktop. This technology gives IT managers significant control over the computing environment of at-home employees and offers remote users a consistent and more productive experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect home computer networks to the Internet and support VPN tunnels, local Wi-Fi connectivity, and firewall services. Progent can provide top-tier remote consulting for integrating routers from all major vendors. See router configuration support from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting the whole family and visitors, are commonly used by telecommuters to connect to their Internet router for work. This can cause performance as well as cybersecurity problems. Progent can assist businesses to resolve these issues by providing services like Aironet integration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi AP setup help.
- Internet connectivity solutions impact the performance and availability of connections between at-home workers and the company data center. Mission-critical applications might demand backup Internet access in case the normal connection breaks. Progent offers expertise for picking Internet service providers, selecting sensible bandwidth and data volume offerings, and integrating high-availability Internet connections. Refer to Internet connectivity solutions.
VoIP Solutions for an At-Home Workforce
Extending the company PBX environment to accommodate teleworkers is critical to supporting an effective work-at-home solution. A broad range of cloud-centric digital PBX platforms are used by SMBs to support telecommuters. Many enterprises depend on Cisco's modern or legacy products for VoIP solutions. Progent can assist businesses of all sizes to design or tune a remote IP voice service that provides the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist organizations optimize their existing Cisco IP voice systems to support a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and mixed media apps deployed across the network. CUCM supports other mixed media services such as messaging, video conferencing, and team collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, refer to Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent's consultants can help you to support your existing CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other early VoIP platforms, see Cisco CallManager expertise.
- Cisco IP Gateways enable integration with public telephony networks and with clients operating outside the corporate perimeter like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these VoIP solutions and deliver on-demand configuration and troubleshooting expertise.
Voice/Video Conferencing for an At-Home Workforce
A broad selection of video conferencing products from major technology companies support online meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and teleworkers. Many organizations use multiple conferencing products to meet the needs of their different partners and clients. Progent can help your organization to manage your current voice/video conferencing ecosystem and enhance the engagement of your at-home employees.
- Skype for Business is Microsoft's leading communications product that enables real-time presence, instant messaging, audio and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can assist you to set up and manage Skype for Business client software to support your at-home employees. For details about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer editions of FaceTime allow up to 32 simultaneous users for video calls. To learn more about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference and training. To learn more about Progent's consulting expertise for Cisco Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities such as video calling, threaded chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting expertise for these conferencing platforms and assist your business to tune your network architecture to host them.
Microsoft Collaboration Software for an At-Home Workforce
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, providing a rich environment of applications that create a consistent user experience for exchanging data and ideas throughout a corporate network and on a wide selection of endpoint computers. Progent has delivered online consulting support for SharePoint and Exchange since their initial publication and can help your company to tune these critical collaboration products to maximize the effectiveness of your at-home workers.
SharePoint uses web sites to enable collaboration and information sharing by offering policy-driven delivery of data, workflow, and utilities for looking through company-wide business data. SharePoint enables you to build protected portals that enables remote workforce to view and update consolidated business intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts. To find out about Progent's SharePoint consulting expertise, go to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange support services, visit planning and configuration expertise for Exchange.
OneDrive is Microsoft's shared cloud-based storage service, similar to GoogleDrive. At-home workers can save files to the OneDrive service, and co-workers anywhere can retrieve them securely through a browser. Provided with Office and Microsoft 365, OneDrive allows home employees to co-author files. Revisions made offline are synced when you reconnect to the Internet. To learn about Progent's support services for Microsoft OneDrive, refer to Microsoft Onedrive configuration experts.
Cloud Integration Services for Telecommuters
Progent can provide fast and affordable remote assistance for helping organizations to build, maintain and repair cohesive hybrid network architectures that include internal data centers, telecommuters, branches, plus public cloud services. Progent can provide expertise for all types of public cloud service such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help teleworkers fix issues with public cloud access, identity, and security.
Microsoft Azure is a popular platform for cloud services that allows you to utilize infrastructure, virtual servers, and key apps running on Microsoft's massive cloud. Azure offers more than 100 cloud-based services such as the ability to host Windows and Linux-powered VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist you to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity control with Azure Active Directory, and design data backup and recovery systems with Azure Backup. Progent can also show you how to create secure access to Azure for teleworkers by configuring and troubleshooting firewall appliances and VPN tunnels. For information about Progent's support services for Azure, see Azure expertise.
Microsoft 365, formerly branded Office 365, is Microsoft's popular family of client productivity applications and cloud services offered by subscription. Office applications and services are marketed in a variety of bundles designed for customers ranging from individuals and households to major enterprises. Progent offers fast and affordable online access to consultants knowledgeable about Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android technology. Progent can help you to assess the numerous subscription bundles available for Microsoft 365 and configure 365 applications for your teleworkers in a way that delivers maximum business value. To find out about Progent's consulting expertise for Microsoft 365, go to Microsoft 365 integration support.
Microsoft 365 Exchange Online is one of the most popular applications in Azure-hosted Microsoft 365 product suite. Microsoft 365 Exchange Online offers the advantages of reduced spending for data center infrastructure, simplified management, dynamic scaling, high reliability, and additional benefits inherent with public clouds. Microsoft has designed Exchange Online to run transparently with on-premises deployments of Exchange, allowing you to create hybrid information systems. Progent's certified Exchange consultants can provide occasional assistance to guide you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to ensure your teleworkers have easy and safe access to your Exchange Online deployment. To find out Progent's expertise for Exchange Online, visit Exchange Online integration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud computing market and is the world's top source of cloud services. Progent can provide quick and economical online access to cloud connectivity consultants who can assist your business to plan, deploy, maintain, and troubleshoot hybrid information networks that integrate Amazon AWS cloud services with local data centers and with other public clouds such as Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to help you to build a high-uptime network model to make sure your employees have a productive computing environment regardless of whether they are working from your headquarters, a branch office, from home, or on the move. For information about Progent's support services for Amazon AWS, visit Amazon AWS integration support.
Google Cloud Platform is a popular collection of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your organization to scale your existing IT assets with the Google Cloud Platform, and Progent's DBA experts can help you make your key applications cloud friendly so your remote workers can benefit fully from Google Cloud Platform services. Progent's consultants can help your business to deploy virtual machines on Google Cloud Compute Engine, design an efficient storage system with GCP Storage services, and streamline access control for telecommuters with Google Cloud Identity. Progent can also help your business to utilize GCP's unified management tools to control and track your GCP ecosystem. For information, see Google Cloud Platform consulting services.
Help Desk Call Center Services for Telecommuters
A rapid, enterprise-wide transition to a from-home business model, which could be driven by a pandemic or as a component of a business continuity process, can overstretch even a well-staffed in-house Help Desk. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or augment their Help Desk Call Center with Progent's online Technical Response Center team.
- Progent's Standard Call Center services utilize Progent's nationwide network of remote IT support specialists combined with enterprise-class ticketing and follow-up software to provide an economical, modern Help Desk Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all aspects of remote Level 1 desktop support from service requests to trouble ticket generation, screen sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows from-home workers to monitor or update their active trouble tickets, add details, and upload screenshots or relevant files. Support services are delivered at a substantial discount off Progent's normal Level 1 desktop support rates, and Progent offers optional fast hand-off to Level 2 and Level 3 support experts to resolve complex issues. For more information, go to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Support Desk Supplemental Service enables your business to augment your existing Support Desk organization by sharing responsibilities for Call Center support transparently between your in-house support staff and Progent's nationwide team of PC support engineers and subject matter experts. Progent's co-managed Help Desk Call Center service uses a collective support model based on the leading PSA platform for handling help requests and trouble tickets, assigning responsibility, monitoring progress, and producing management reports. For information about how Progent's Call Center Supplementation Services can enable your business to provide best-in-class IT support to your teleworkers, refer to Progent's Help Desk supplementation Services.
Security for Remote Workers
Work-from-Home employees typically utilize their personal computers and often work in an unsecured physical space. This situation increases their susceptibility to cyber threats and requires careful deployment of firewalls, AV tools, multi-factor authentication, remote endpoint monitoring, extensive end-user training, and the creation of security policies based on leading practices. Progent's veteran roster of data security support experts can help you to design, configure and manage an effective security solution that guards critical IT resources in environments that incorporate remote workers.
Firewalls enable companies to build a network environment that can be securely accessed by local users and by teleworkers, mobile employees, suppliers, customers, and the public. Next-generation firewall appliances permit you to configure and manage appropriate access rights to various classes of users and to expand your network and adjust your security profile as your business evolves and as cyber threats grow increasingly sophisticated. Progent supports both new and older firewall appliances from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall integration services, see firewall integration and support expertise.
Remote Endpoint Security Monitoring makes it possible to track the disparate computers utilized by telecommuters and either block or identify and respond to the latest cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a lightweight software agent is put on every secured endpoint device, monitoring all activity and utilizing state-of-the-art behavioral threat analysis from SentinelOne to detect zero-day threats at inception. When a cyberattack is discovered, ProSight ASM instantly disconnects the impacted endpoint device from the corporate network to quarantine the malware. Because the ProSight ASM agent is self-contained, endpoints stay secure even if they are not connected to the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To learn more about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for telecommuters.
Progent's Duo MFA service plans incorporate Cisco's Duo cloud technology to defend against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other personal devices. With Duo 2FA, when you sign into a protected online account and give your password you are asked to verify your identity on a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide selection of devices can be utilized as this second means of authentication including an iPhone or Android or watch, a hardware token, a landline telephone, etc. You may designate several validation devices. For more information about Duo two-factor identity validation services, see Duo MFA two-factor authentication (2FA) services for an at-home workforce.
Security Audits can evaluate the vulnerability of your information system to all classes of external and local security threats for a network that incorporates telecommuters. Progent can run remote, automated security analysis scanning for rapidly and economically detecting a broad range of security weaknesses that can be surfaced via the Internet. Progent's security audit experts, which can be provided by data security experts with top credentials such as CISM, CISSP, and GIAC, can assist you to audit your operations and governance policies and assess your WAN architecture to allow you to design the highest level of protection for your an at-home workforce.
Download White Paper: Securing a Work-From-Home (WFH) Network
To read or download a white paper describing critical areas to concentrate on for protecting a network that includes work-from-home staff, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Telecommuters
The field of Data Protection involves saving and restoring vital information in order to prevent data loss and minimize restoration time in case of storage system failures due to hardware breakdowns, programming hiccups, human error, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to design and maintain in hybrid networks that incorporate private data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for remote workers must address diverse types of user-owned endpoint devices. Progent offers fast remote access to consultants knowledgeable about a broad array of products for protection Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as laptops, iPads and smartphones. Leading backup/restore products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up resources distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery service that utilizes cloud-based storage and features fine-grained recovery and unified management.
- Disaster Recovery/Business Continuity (DR/BC) plans commonly anticipate circumstances that call for a quick changeover to telecommuting. Progent's senior disaster recovery planning consultants and business continuity planning specialists can assist your business to create, document and validate a DR/BC plan that includes the logistics of moving to telecommuting.
Unified Management for At-Home Workers
Microsoft has renamed and reshuffled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing on-premises endpoints. Microsoft Endpoint Manager offers a unified platform for protecting corporate information by controlling on-premises, mobile, and home-based endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud service for managing and securing remote computers and applications. Remote endpoint devices can be personally owned or company owned. Network admins managing the endpoint computers of telecommuters can utilize Intune to provision and validate apps on managed devices, push patches and certificates, configure policies for accessing information and networks, set passwords, establish VPN tunnels, control how teleworkers share data, set up threat defense, verify security compliance, and delete corporate information from lost, stolen or deactivated endpoint devices. Intune runs with iOS/iPadOS, Google Android, Windows, and macOS endpoints. To find out about Intune and how Progent can help you to use this platform to manage the endpoint devices of your telecommuters, refer to Intune mobile endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM product that helps network managers to keep offsite endpoint devices up to date and secure. Workspace ONE incorporates VMware AirWatch technology for unified endpoint administration plus VMware's Horizon virtual software delivery technology for identity control, app management, and configuration management of endpoints. Workspace ONE operates with endpoints powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product via a one-time purchase. Top features of VMware Workspace ONE include fast over-the-air deployment of out-of-the-box notebooks, quick onboarding of new users, policy set up and enforcement for all classes of endpoints, aggregated reporting and performance analytics, email encryption, and seamless integration with Microsoft apps and cloud-based services. For information about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Telecommuter Support Services
To get in touch with Progent about building and managing a productive work-from-home environment for your Montreal, Quebec company, call
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Online Help Microsoft Word for Mac
SharePoint Foundation and Mac Integration Support
Microsoft Mac Office allows Apple Macintosh users to run the world's most popular office productivity applications. Progent's Apple-certified Macintosh consultants can show you how to configure Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Mac users can access the new capabilities of Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who run Microsoft Windows. Progent's consultants have expertise with both Mac and Windows technology and can provide service for environments that mix Apple Macintosh with Windows systems with complete resource sharing, or networks which carefully limit collaboration between Apple Mac and Windows systems.
SCCM MAM Consulting Services
System Center Configuration Manager On-site Support
System Center Configuration Manager automates software provisioning and updating, simplifies compliance settings management, keeps track of network resources, guards against corporate data leakage, performs network health reporting, enables secure end-user self service, and delivers a common control mechanism for administering mixed-OS networks running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Microsoft Azure cloud specialists can help your organization with any facet of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid environments.
24-Hour DopplePaymer ransomware hot line Consultant
Best Locky ransomware hot line Consulting Services
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery consultant who can help your business to halt the spread of an active ransomware attack. Call 800-462-8800
Training Professional Live Online Microsoft Office
Online Microsoft Publisher Training Migration Firm
Progent's webinars provide small businesses the cost savings, simplicity, and versatility of online seminars plus the proven training methods of experienced instructors who employ advanced collaboration software to reproduce real-time, interactive classrooms. Progent offers remote education for key desktop applications including elements of Microsoft Office suite such as Office Excel, Word, PowerPoint, and Visio: MS Dynamics accounting and management reporting products including MS Dynamics GP; as well as other top desktop applications such as Adobe Photoshop, Acrobat Writer, and Crystal Reports.
ISSAP Security Consultant
ISSAP Firewall Setup
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP status as a result of thorough testing and significant experience with network security architecture. ISSAP consultants have comprehensive knowledge of access control mechanisms and techniques, telecommunications and network protection, cryptography, requirements analysis, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-premier security consultants can help your business with all phases of secure network architecture.
Windows SharePoint Services Help and Support
Top SharePoint Server Support and Help
Progent's Microsoft-certified experts can provide companies of all sizes consulting, technical support, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise platform that uses web technology for intelligently coordinating people, groups and information. SharePoint provides a central spot for your workers or clients to access, organize, distribute and manipulate relevant information, documents, and applications and to communicate with other people. SharePoint enables faster and more intelligent decisions, more effective access across groups and more streamlined business processes. Windows SharePoint Services connect employees, clients, teams and major tasks with the knowledge they've created in a way that makes data convenient to find, retrieve and re-use. Progent's certified SharePoint consultants can assist you to maintain your existing SharePoint ecosystem or upgrade to the latest release of SharePoint.
NetApp MetroCluster and FlexPod Professional
NetApp MetroCluster Troubleshooting Consulting Services
NetApp MetroCluster is a high-availability and disaster recovery software suite that uses failover storage clustering along with continual replication to deliver fast, zero RPO disaster recovery between datacenters that are as far as 300km apart from each other. Progent's roster of veteran network experts can assist your business to design, deploy, administer, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster environment that aligns with your functional needs and budget. Progent can make sure you follow best practices for installing your MetroCluster solution by providing guidance with procedures such as assigning shelf IDs, arranging aggregate and plexes layout, provisioning FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery solution to show compliance with industry standards and regulatory requirements.
IT Consulting Exchange 2019 DLP
Exchange 2019 Cloud Voicemail Integration
Progent can assist you in any phase of your upgrade to Exchange Server 2019 including deploying Windows Server 2019 Core for hosting Exchange; planning high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; moving mailboxes; designing and configuring Windows Hyper-V; configuring HLB; setting up DAG groups with MCDB caching; integrating with Skype for Business 2019 for voicemail services; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and setting up Outlook clients.
Exchange Server 2003 Computer Consultant
Exchange Server 2003 Support Outsourcing
Progent's Microsoft Certified professionals can provide expert support for enterprise-wide implementations of Microsoft Exchange 2007. Progent's consultants can help you prepare for multi-location Exchange rollouts or upgrades and can supply local personnel to help enterprises with deployments of Microsoft Exchange in the or any region covered by Progent's engineers.
Exchange 2016 DAG Engineer
Exchange 2016 Disaster Recovery Information Technology Consulting
Progent can help you in any and all phases of your migration to Microsoft Exchange 2016 including planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V strategy; determining storage requirements for your VMs, databases and logs; setting up HLB for fault-tolerant client access services; planning, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing the firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.
24/7 Solaris Outsourcing
Sun Solaris Information Technology Consulting
Progent's Sun Solaris family consulting experts provide small and mid-size businesses and software developers help with managing and maintaining Sun Solaris systems that run with Microsoft-powered technology. Progent offers your business access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of expertise provides you with an easy single consulting firm to help you create and manage a secure and robust mixed-platform network and communications environment that supports Solaris and Microsoft coexistence by integrating MS Windows with popular versions of UNIX such as Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat Linux, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Juniper Junos os Cybersecurity Firm
Security Audit Services Juniper Junos os
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Network Consultant Hornetsecurity Altaro VM Backup and VMware
Altaro VM Backup Scheduling Support Outsourcing
Altaro VM Backup software from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud-hosted architectures and also enables low-cost backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide array of remote or onsite consulting services to assist you to plan, deploy, manage and debug a modern backup/restore system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/restore service based on Altaro VM Backup technology.
Consulting 7900 Series IP Phone
8800-EX Wireless IP Phone Support Services
Progent's Cisco certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.
Crystal Reports Integration
Microsoft Excel Contract Programmer
Progent's expert software programmers, database architects, and program managers can help enterprise clients to carry out development programs for Microsoft Windows, Linux/UNIX, or Web applications. Progent's enterprise co-sourcing services include fast access to seasoned program managers for advanced planning and project co-ordination or Progent can assist customers plug expertise gaps by providing database designers and programmers experienced in building line-of-business applications based on Microsoft SQL Server, Oracle, or MySQL. Progent's SharePoint Server consultants can assist businesses to integrate SharePoint with other applications such as Microsoft SQL and Office Excel to create data-intensive intranets and web portals. Progent also offers expertise with web development tools and can assist businesses to build, enhance, repair, or migrate web-based applications to utilize the most current web technology.
Expert Microsoft Certified Forefront TMG 2010 Support and Integration
24-Hour Forefront Threat Management Gateway Network Consultants
Forefront TMG 2010 builds on the powerful security technologies of Internet Security and Acceleration Server 2006 and provides a centrally managed Internet gateway that acts as a one-server solution for an array of security features including an application layer and network layer firewall, URL monitoring and filtering, antimalware, IPS, application proxy, Virtual Private Network management, and HTTP and HTTPS inspection. Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, permits custom reporting powered by SQL Server, integrates with Active Directory to streamline policy enforcement, and can be deployed as a virtual machine to cut costs and enhance availability. Progent's Microsoft-certified consultants can assist your company to design and execute test and production implementations; interface Forefront Threat Management Gateway with Windows 2008, Active Directory, Microsoft SQL Server, Exchange Server 2010, and SharePoint 2010; set up Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and deliver ongoing consulting and repair services. Progent's consultants can also assist your organization to migrate economically to Forefront TMG 2010 from any version of ISA Server.
ProSight Email Security Gateway Consulting Services
ProSight Spam Filtering Professionals
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to provide centralized management and comprehensive security for your email traffic. The hybrid architecture of ProSight Email Guard managed service combines cloud-based filtering with a local security gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne threats. The cloud filter acts as a first line of defense and blocks most threats from making it to your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a further layer of inspection for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The on-premises gateway can also assist Exchange Server to track and safeguard internal email that stays within your corporate firewall.
Reports .NET Blazor
DotNET Application Development Company
Progent's software experts have worked for 20 years with .NET technologies and the Visual Studio development system and are able to build or enhance .NET apps rapidly and affordably.
Zero Trust Cybersecurity Online Help
Duo Multi-factor Authentication Online Support
Progent's Duo service plans incorporate Cisco's Duo cloud technology to defend against compromised passwords by using two-factor authentication. Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices.
Work from home Cisco Engineering Freelancing Jobs
Home Based Microsoft Consulting Open Positions
Progent's work environment will allow you to become a better consultant by enhancing your technical skills and increasing the satisfaction of your customers. Progent delivers this promise by attracting the top consulting talent for you to operate with, providing an advanced network and communications architecture, using custom software tools to enable the highest level of support, and by optimizing proven operational models for attracting and retaining clients.
Migration Consulting Solaris to Windows
Upgrade Help Solaris
Progent can help you to design and implement a smooth transition from a Sun Solaris-powered IT system to a network based on Windows and capable of supporting Microsoft's popular office productivity products, commercial applications, and developer tools. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can assist you to preserve your data and reduce business discontinuity by developing an effective transition strategy that preserves your current investments in Solaris application and technology. UNIX-to-Windows transition consulting expertise offered by Progent include analysis of existing infrastructure, migration strategy and validation, Exchange migration services, information and application software transition, and server and storage system migration and economization.
Dynamics GP SmartList Builder Engineers
MCSE Expert Certified Dynamics GP Excel Reports Engineer
Dynamics GP/Great Plains software offers analytics and reporting capabilities that let you track all operations, revenues and expenses, and sales patterns with integrated drill-down, query, and reporting functions. Progent's Dynamics GP reporting consulting expertise can enable you to create reports that let you understand your business more thoroughly, converting uncooked data into valuable business information. Progent is able to enhance your reporting and analytics by providing Crystal Reports consulting, FRx support, and Microsoft Excel programming. In addition to delivering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and programming design with VBasic, XML and other tools in order to offer specialized business software development and web commerce applications that work transparently with Microsoft Dynamics GP.
Small Business Server 2008 IT Consulting
Microsoft Small Business Server Specialists
Microsoft Small Business Server is a low-cost suite of server products that provides the basis for a powerful but manageable IT network. The inter-connectivity demands of the Microsoft .NET functions bundled with Small Business Server calls for a network consultant with real-world background and extensive knowledge in designing and building cohesive and comprehensive business technology systems. Progent's Microsoft-certified consultants have extensive experience with the technologies incorporated in SBS 2011 and Microsoft SBS 2008. This experience assures you success in deploying, administering, and troubleshooting IT solutions powered by the SBS suite of servers and programs.
ProSight Behavior-based Ransomware Defense Technology Professional
24-7 DopplePaymer ransomware protection and recovery Consultant Services
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior analysis tools by SentinelOne to guard endpoints and servers and VMs against modern malware assaults like ransomware and email phishing, which easily evade legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to address the entire threat progression including protection, detection, mitigation, cleanup, and post-attack forensics. Key capabilities include single-click rollback using Windows VSS and real-time network-wide immunization against newly discovered attacks.
Engineers Full Service Outsourcing
Engineer IT Outsourcing
Progent is structured to provide in-depth remote support for all technologies common to today's small company IT networks and allows you to outsource an array of strategic, on-demand support services including a temporary Chief Information Officer to offer advanced IT design and budgeting capability, a Call Center for help desk support, proactive server monitoring, spam/virus filtering as a managed service, best-practices project management help for critical initiatives like office relocations orOS upgrades, connectivity experts for building and maintaining high-performance and robust infrastructure, security specialists to ensure information protection and compliance, disaster recovery specialists to help design business continuity plans, and software developers to create, customize, or troubleshoot mission-critical applications.
SQL Server 2016 Performance Tuning Technical Consultant
Microsoft Certified Troubleshooting SQL Server 2016 AlwaysOn Availability Groups
Microsoft SQL Server 2016 offers significant enhancements in performance, capacity, security and compliance, high-availability, BOYD integration, and built-in BI. New features include PolyBase for handling structured and unstructured files in one appliance for big data applications, Hadoop support, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud operations and services. Progent's Microsoft-certified consulting team can provide remote and onsite support to help organizations of any size to configure, administer or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.
Enterprise Windows Server Server Consultant
Internet Data Center Network Consulting
For enterprises with branch offices in or any area served by Progent's engineers, Progent's Microsoft-Premier IT support professionals and authorized Cisco network specialists offer a range of IT consulting services such as project management, SOX compliance, site relocations, enterprise security, network design, on-site or phone-based emergency support, and technical support for co-location hosting facilities. A Progent network architect can help you design a multi-site network that makes smart use of colocation services and Internet hosting sites. Progent's Microsoft Certified consultants can help large corporations design, integrate and support major rollouts of updated versions of Microsoft products including Enterprise Active Directory, Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and CCNP consultants can help you deploy Cisco technology for connection solutions that incorporate basic, high-speed, integrated, and wireless networking.
Services Hermes ransomware hot line
ransomware cryptoworm recovery Consulting
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can help your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
Google Cloud Backup Consult
Google Cloud AI Building Blocks Consultant Services
Progent can provide affordable online and on-premises consulting to assist organizations of any size to move any part of their core IT resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and enable the use of Google's cutting edge machine learning tools. Progent can help you with every aspect of Google Cloud Platform integration including needs analysis, readiness assessment, system design, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security.
WiFi 6/6E Optimization Consult
Microsoft and Cisco Authorized Expert Professional 802.11ac Wi-Fi Network
Progent can help you plan, configure, manage, monitor, and repair a viable Wireless network architecture, select appropriate hardware and software, and integrate wireless access points, bridges, radio antennas, wireless controllers, and other wireless accessories. Progent can also help you put together a thorough 802.11ac wireless system security plan that is well aligned with the security strategy for your entire corporate network.
System Center 2016 and SQL Server Consulting Services
Microsoft System Center 2016 Cloud Integration Online Help
Small to mid-sized companies can now enjoy all the benefits of Microsoft System Center Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Certified IT consulting professionals. With Progent's economically priced IT service programs, small and midsize organizations can select a simple Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to provide small company networks enterprise-class availability, security, and performance.
ransomware cryptoworm recovery Specialist
ransomware cleanup and file restore Consult
Progent's proven ransomware recovery consultants can help you to restore an IT network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Open Now Online Wireless Site Survey Professional
Remote Wireless Site Survey Consulting Services
Progent's wireless site survey and predictive modeling make it easy to plan, deploy and debug a Wi-Fi LAN customized for your facilities, offering your business a wireless solution that delivers the coverage, speed, capacity, Quality of Service, data protection, and roaming capability your business requires. Wireless site survey services from Progent include remote predictive analysis for planning a Wi-Fi network and on-premises site survey services for confirming, optimizing, and debugging an operational Wi-Fi LAN.
Windows 7 Backup and Restore Technical Support
Microsoft Windows 7 Evaluation Remote Support Services
Progent's certified engineers can provide remote and onsite consulting expertise to assist you to manage, maintain, and repair PCs based on Microsoft Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent can provide support for change management, network security, disaster recovery, remote connectivity, smartphone and tablet integration, Wi-Fi network design, and remote system monitoring.
Technology Consulting Services Identity Verification
Duo MFA and Single Sign-on (SSO) Help and Support
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation on iOS, Google Android, and other out-of-band devices.
wireless controller Troubleshooting
CCIE Certified WLAN controller Onsite Technical Support
Cisco's Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the provisioning and management of wireless APs, tuning wireless performance by limiting the effect of radio frequency congestion, enhancing Wi-Fi uptime with fast failover, and hardening security by detecting cyber threats and analyzing network traffic according to user type and location. Progent can help you to deploy Cisco wireless LAN controller appliances to manage wireless LANs of all sizes. Progent can help you to administer and debug your existing Cisco Wi-Fi environment or carry out an efficient transition to Cisco's modern Wi-Fi controller technology.
SentinelOne Singularity Control Reseller Configuration
SentinelOne Ransomware Recovery Specialist
Progent is a dealer and integrator for SentinelOne's Singularity product family, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and expert services to provide comprehensive endpoint detection and response (EDR).
ProSight Virtual Hosting Consultant
ProSight Private Cloud Services Engineer
Progent's ProSight Virtual Hosting outsourcing provides comprehensive hosting of a small organization's servers in an environment that gives the maximum level of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting options are based upon mature virtualization technologies that allow small businesses with multi- platform IT systems to economize significantly on the expense of capital equipment, system maintenance, and IT management while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.
24-7 Integration Support Temporary Staff Augmentation Services
Temporary Staff Augmentation Services Setup and Support
Progent's temporary staff augmentation services allow businesses to meet sudden increases in demand for IT professionals without incurring the expense and hassle associated with identifying and hiring experienced technical help and without adding to your full-time head count.
After Hours SentinelOne Singularity and Vigilance Reseller Remote Technical Support
Consultant Services SentinelOne Behavior-based Virus Detection
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that includes machine learning technology and advanced services to deliver comprehensive endpoint detection and response (EDR).
Consult System Center MOM
Monitoring and Reporting Specialist
Progent's Microsoft-certified consulting experts have over a decade of background planning, implementing, enhancing and troubleshooting System Center Operations Manager solutions and offer organizations of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience required to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs according to leading practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. Also, Progent can provide fast remote or on-premises troubleshooting to help you to fix critical issues detected by System Center 2012 Operations Manager.
Desktop Technology Consultancy Services
PC Desktop Network Security Consultants
Progent can deliver a variety of affordable remote and on-premises consulting services to help you to configure, manage, and troubleshoot workstations and mobile devices based on Microsoft Windows, macOS/OS X, iOS, Android, or Linux.
Microsoft Virtual Machine Manager On-site Support
SCVMM 2012 and VMware Consultants
Progent can assist businesses of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist you to migrate from an older release of SCVMM or from a third-party virtualization management platform, and Progent can show you how you to optimize and repair your existing SCVMM ecosystem to make sure you realize maximum return on investment.
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