Montreal Telecommuters Solutions Advisor
Solution Design, Implementation, Administration and Troubleshooting Consulting
Expanding your at-home workforce can have a major impact on IT infrastructure, cybersecurity, and corporate culture. Progent has two decades of background assisting SMBs to plan, deploy, administer, tune, and debug IT environments that incorporate work-from-home employees. Progent can assist your Montreal company to select the appropriate technologies and adhere to best practices in building and maintaining a secure virtual solution for telecommuters that promotes collaboration and returns top business value. Progent offers services that go from on demand expertise for helping you over occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.
Progent can assist Montreal, Quebec organizations to succeed with any aspect of building a high-performing work-from-home ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, cybersecurity, backup/restore solutions, and centralized management.
Infrastructure for Telecommuters
Integrating the network infrastructure needed for a remote work environment can be especially complex if you must manage a mix of personal hardware such as desktop computers and laptops, Internet routers, and Wi-Fi appliances from an assortment of vendors and with a variety of OS software and firmware releases. Progent's background providing online help for both outdated and modern technologies in virtual office solutions enables you to make efficient use of your available infrastructure and provides you with fast access to expertise for implement essential updates. Support services offered by Progent to assist you to implement a high-functioning telecommuting infrastructure include:
- Virtual Private Network (VPN) connectivity allows you to create a secure connection for authenticated at-home workers to access IT assets located at your corporate data center or in a public cloud. Progent can help your company to configure and maintain VPN access between your at-home workforce and your key network resources by providing online VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your remote workers to set up Cisco's AnyConnect client software for secure VPN connections for a wide range of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms allow a teleworker to see and use a data center computer's desktop. This provides network managers significant control over the computing environment of at-home employees and offers them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach at-home networks to the Internet and support VPN connections, local wireless networks, and firewall services. Progent offers expert online support for configuring routers from all major vendors. See router integration support from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting families and visitors, are frequently utilized by at-home employees to access their router for work. This can create performance as well as cybersecurity problems. Progent can help businesses to mitigate these problems by delivering services like Aironet integration expertise, Cisco Meraki WiFi deployment consulting, and Ubiquiti wireless AP setup help.
- Internet connectivity solutions impact the performance and availability of connections between at-home workers and the corporate network. Vital processes may require backup Internet connections in case the normal connection fails. Progent can provide expertise for identifying Internet service providers, selecting appropriate service packages, and setting up redundant Internet access. Refer to Internet connectivity solutions.
VoIP Integration for At-Home Workers
Extending the company phone system to accommodate telecommuters is critical to maintaining an effective work-at-home solution. A broad range of cloud-centric VoIP platforms are used by SMBs to server telecommuters. Many enterprises rely on Cisco's modern or older products for IP voice solutions. Progent can assist businesses of any size to plan or maintain a remote IP voice service that provides the versatility, transparency and protection needed for teleworkers. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist businesses tune their current Cisco VoIP systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end IP telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and mixed media applications used throughout the network. Unified Communications Manager manages other combined media services such as unified messaging, video conferencing, and team interaction networks. For more information about Progent's Unified Communications Manager expertise, visit Cisco Unified CM consultants.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent can help your company to maintain your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, see Cisco CallManager consulting.
- Cisco IP Gateways provide integration with public telephony networks and with clients working outside the corporate perimeter like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN infrastructure to support these VoIP solutions and deliver online deployment and debugging services.
Video Conferencing for Remote Workers
A wide range of voice/video conferencing platforms from leading vendors enable online meetings, video conferencing, chat, and screen/content sharing for both onsite users and teleworkers. Many organizations utilize a mix of conferencing products to accommodate their various partners and clients. Progent can assist your organization to maintain your existing voice/video conferencing ecosystem and enhance the engagement of your at-home employees.
- Skype for Business is Microsoft's popular communications platform that supports presence, IM, audio and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help your company to configure and manage Skype for Business clients to support your at-home employees. For details about Progent's support services for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Later versions of FaceTime allow up to 32 simultaneous users for video sessions. For details about Progent's consulting services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud platform, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus revision and playback for future reference. For details about Progent's support expertise for Cisco Webex and for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities that include IP voice and video conferencing, threaded chat, plus data sharing. For details about Progent's support services for Microsoft Teams as well as for other Office 365 products, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and help your business to tune your network infrastructure to run them.
Microsoft Collaboration Software for Teleworkers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 suites, offering a rich ecosystem of applications that deliver a consistent user interface for sharing information across multiple sites and on a wide range of endpoint devices. Progent has delivered remote consulting support for SharePoint and Exchange Server since their first publication and can assist businesses to deploy these critical collaboration products to optimize the productivity of your remote workers.
SharePoint utilizes web sites to allow collaboration and knowledge delivery by providing policy-driven delivery of content, business processes, and tools for searching through company-wide business data. SharePoint enables you to create secure portals that permits at-home workers to view and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts. For information about Progent's SharePoint expertise, refer to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting services, go to deployment consulting services for Microsoft Exchange Server.
OneDrive is Microsoft’s shared cloud-based storage service, comparable to GoogleDrive. Remote workers can store files to OneDrive, and colleagues anywhere can retrieve them safely through a browser. Included with Microsoft 365, OneDrive allows home workers to jointly author documents. Edits made offline are automatically uploaded when you go back online. For information about Progent's consulting services for Microsoft OneDrive, visit Microsoft Onedrive integration experts.
Public Cloud Integration Services for At-Home Workers
Progent can provide affordable remote assistance for helping organizations to create, manage and optimize cohesive hybrid network models that include internal data centers, teleworkers, branches, plus cloud services. Progent can provide expertise for all modes of public cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers resolve issues with cloud connectivity, authentication, and security.
Azure is a leading family of public cloud services that enables you to use infrastructure, servers, and critical applications hosted on Microsoft's extensive cloud. Microsoft Azure features over 100 services services such as the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, messaging, app development with Visual Studio, and backup/restore. Progent can assist you to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and plan data backup and restore systems with Azure Backup. Progent can also help you establish secure access to Azure for at-home workers by configuring and debugging firewalls and VPN IPsec tunnels. For information about Progent's expertise for Azure, refer to Microsoft Azure consulting.
Office 365, rebranded Microsoft 365, is Microsoft's growing suite of client productivity applications and cloud-based services offered by subscription. Microsoft apps and services are provided in a selection of bundles designed for users ranging from students and small offices to major corporations. Progent offers fast and easy online access to consultants knowledgeable about Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android operating systems. Progent can help you to evaluate the various subscription plans available for Microsoft 365 and deploy 365 applications for your remote workers in a way that delivers maximum business value. To learn about Progent's support services for Microsoft Office 365, refer to Microsoft 365 consulting services.
Exchange Online is one of the most popular applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online provides the benefits of reduced spending for data center infrastructure, simplified management, on-demand scaling, high availability, and additional advantages associated with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to run transparently with on-premises deployments of Exchange, allowing customers to create hybrid cloud/onsite information systems. Progent's Exchange consultants can provide occasional help to get you through challenging IT bottlenecks and can also provide end-to-end project management outsourcing to make sure your remote workers have convenient and secure access to your Office 365 Exchange Online deployment. For details Progent's consulting expertise for Microsoft 365 Exchange Online, see Exchange Online configuration and troubleshooting consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing arena and is the industry's top provider of cloud-based services. Progent can provide fast and affordable online contact with cloud connectivity consultants who can help your organization to plan, implement, maintain, and debug hybrid IT networks that incorporate Amazon AWS cloud services with local resources and with other public clouds such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to help you to create a high-uptime network architecture so your users have a productive computing environment regardless of whether they are working from your main office, a branch office, from home, or on the road. To find out about Progent's consulting expertise for Amazon AWS, go to Amazon AWS integration support.
Google Cloud Platform (GCP) is a leading collection of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist your organization to expand your current IT assets with the Google Cloud, and Progent's database consultants can show you how to make your key apps cloud friendly so your remote workers can benefit fully from Google Cloud Platform services. Progent's consultants can assist you to set up VMs on Google Cloud Compute Engine, plan a cost-effective storage system with Google Cloud Storage services, and simplify access management for telecommuters with GCP Cloud Identity. Progent's consultants can also help your business to utilize GCP's unified management technology to administer and monitor your Google Cloud environment. To learn, refer to Google Cloud Platform consulting expertise.
Help Desk Call Center Services for Telecommuters
An emergency, organization-wide transition to a telecommuter workforce, which could be motivated by a pandemic or as part of a business continuity plan, can overwhelm even a high-performing in-house Call Desk. Progent's Call Center services make it possible for businesses of any size to outsource or supplement their Support Desk by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Center services leverage Progent's extensive network of remote IT support experts combined with enterprise-class ticketing and follow-up technology to provide an affordable, advanced Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of online Level 1 desktop support from initial service requests through trouble ticket generation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal enables teleworkers to check or revise their active tickets, enter information, and append screenshots and relevant files. Desktop support services are delivered at a substantial discount off Progent's normal Level 1 technical service charges, and Progent makes available optional fast hand-off to Level 2 and Level 3 support specialists to resolve complex issues. For more information, go to Progent's Standard Helpdesk Services for small companies.
- Progent's Call Desk Supplemental Service enables your company to supplement your current Support Desk organization by splitting responsibilities for Call Desk support transparently between your regular IT support personnel and Progent's extensive team of desktop support technicians and subject matter experts. Progent's shared Help Desk Call Center service is based on a collective support model utilizing the number one PSA tool for handling service requests and trouble tickets, assigning responsibility, tracking progress, and generating management reports. To find out how Progent's Support Desk Supplementation Services can help your company to provide world-class IT support to your telecommuters, visit Progent's Support Desk supplementation Services.
Security for Telecommuters
Remote workers often run their own equipment and work in an unsecured space. This worsens their exposure to cyber attacks and requires judicious deployment of security appliances, remote monitoring, and the creation of policies based on best practices. Progent's veteran roster of certified cybersecurity experts can help you to plan, deploy and manage a modern cybersecurity environment that guards vital data in IT networks that include telecommuters.
- Firewalls allow you to create a network environment that can be safely accessed by on-premises users and by telecommuters, mobile users, vendors, clients, and the public. Next-generation firewall devices permit you to assign and control appropriate permissions to various groups of users and to scale your IT network and adjust your security profile as your company evolves and as cyber threats grow more complex. Progent supports both current and legacy security appliances from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall configuration services, see firewall configuration and support services.
- Remote Endpoint Security Monitoring makes it possible to track the disparate devices used by an at-home workforce and either reject or identify and respond to modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint agent is put on each secured endpoint device, watching all activity and using advanced AI technology to identify zero-day attacks before they can spread. When an attack is discovered, ProSight ASM instantly isolates the infected endpoint device from the network to quarantine the threat. Because the ProSight ASM agent is autonomous, endpoints remain secure even when they are not connected to the Internet. To find out more about ProSight ASM, see remote endpoint security monitoring for telecommuters.
- Security Audits can assess the exposure of your network to all classes of outside and local security attacks for a network that incorporates an at-home workforce. Progent can run online, automated cybersecurity analysis scanning for rapidly and economically uncovering a wide variety of security holes that can be found over the Internet. Progent's security audit consulting services, which can be managed by security professionals with top certifications such as CISM, CISSP, and GIAC, can help your company to audit your operations and governance policies and assess your network architecture to allow you to design top-level security for your an at-home workforce.
Data Protection Solutions for Remote Workers
The field of Data Protection covers saving and recovering critical data so as to avoid data loss and reduce recovery time and effort in case of storage failures resulting from hardware breakdowns, programming hiccups, operator mistakes, malware, or any other reason. Reliable data protection strategies can be especially difficult to architect and manage in hybrid environments that combine private data centers, public clouds, and an at-home workforce.
- Backup/Recovery solutions for at-home workers must address multiple kinds of user-owned endpoint devices. Progent offers quick remote access to consultants knowledgeable about a broad array of products for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and smartphones. Leading backup/recovery solutions maintained by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up resources spread throughout a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud-based storage and features fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity strategies often envision scenarios that require a quick switch to telecommuting. Progent's expert disaster recovery planning consultants and business continuity specialists can help your business to create, document and validate a DR/BC strategy that addresses the process of moving to an at-home workforce.
Unified Management for Teleworkers
Microsoft has renamed and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager offers a centralized platform for protecting corporate data by controlling local, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing off-premises devices and software. Managed endpoint devices can be personally owned or company owned. IT administrators managing the endpoint devices of telecommuters can use Intune to deploy and authenticate apps on devices, push updates and certificates, configure rules for accessing data and resources, manage passwords, create VPN tunnels, control how home-based workers share information, establish threat defense, ensure compliance, and erase sensitive information from lost, stolen or deactivated devices. Intune can be used with iOS/iPadOS, Android, Windows, and macOS/OS X endpoints. For information about Intune and to find out how Progent can assist your company to use Microsoft's Endpoint Management to manage the endpoint computers of your at-home workers, refer to Intune teleworker device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management product that allows network administrators to keep remote endpoints current and protected. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint administration plus VMware's Horizon virtual software delivery technology for authorization control, app management, and configuration management of endpoints. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-site product via a one-time purchase. Key features of Workspace ONE include fast remote provisioning of new laptops, immediate onboarding of new users, policy set up and enforcement for all classes of endpoints, unifies reporting and performance analytics, email encryption, and integration with Microsoft apps and cloud-based products. To learn about Progent's support for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Montreal, Quebec business, call
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24 Hour Microsoft SQL 2008 Server Setup and Support
On-site Technical Support Microsoft SQL Server 2008
Progent's Microsoft-Certified SQL consultants offer a range of support services to help small businesses to design, implement, administer, and troubleshoot MS SQL 2008 solutions so that they realize the maximum business benefit from this state-of-the-art relational database platform. In addition, Progent can provide assistance with network architecture, company-wide protection, and application development to optimize the strategic value of your information network.
Essentials for Hyper-V Consultant Services
Consultant Services Citrix Stage Manager
Progent's Citrix-certified experts can assist you to assess the potential business benefits of the available editions of Essentials for Hyper-V, assist you to integrate Citrix administration utilities in your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials to enhance the performance, uptime, consistency, and recoverability of your virtual environment while lowering the cost of resources and support and simplifying administrative tasks.
Microsoft Windows 8.1 Engineer
Windows 8.1 Training On-site Technical Support
Windows 8.1 is designed to run on devices from smart phones and tablets to power-user desktops. A wealth of new and improved features, such as touch screen interface and iconic tile GUI, offer a wide selection of advantages for companies who know how to exploit them. Progent's Microsoft-certified experts can assist get your business up the learning curve with Microsoft Windows 8.1 and show you how to gain maximum business value from the operating system's many technical enhancements.
Top Configuration Remote Server Monitoring
ProSight Remote Desktop Monitoring Online Troubleshooting
ProSight LAN Watch is Progent’s server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating at peak levels by checking the health of critical devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT personnel and your assigned Progent consultant so all looming issues can be resolved before they have a chance to disrupt your business.
High Availability Internet Connections Online Support Services
Redundant Internet Integration Support
Progent's Cisco-authorized network engineers can show you how to design an economical, 24x7 Internet configuration solution that can achieve non-stop Internet access through a wide array of high availability Internet access products and services including high availability BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers CCIE engineers to show you how to utilize the latest technology for 24x7 Internet connectivity to build an economical, fully redundant Internet interface with automatic failover and other capabilities to deliver fault tolerant Internet availability.
Remote Network Support Technology Professional
Remote Network Support Specialists
For medium-size companies looking for IT consulting services, Progent offers an array of alternatives including local help, on-line assistance, phone-based Call Center, 24x7 support with remote network monitoring, temporary staffing, site relocation services, software development, and professional consulting. For midsize companies in California or other regions covered by Progent's field engineers, Progent provides expert onsite support for fixing network issues rapidly and economically.
Top Rated Solaris Migration Consulting
Migration Consultants Solaris to Windows
Progent can help your company to plan and execute an efficient transition from a Solaris-based IT system to a network based on MS Windows and capable of running Microsoft's familiar office productivity products, business applications, and software development tools. Progent's Solaris, Windows and Cisco consultants and software development experts can assist you to guard your information and minimize productivity discontinuity by developing an effective migration strategy that protects your existing assets in Sun Solaris software and technology. UNIX-to-Windows transition support services offered by Progent include evaluation of existing environment, transition strategy and validation, MS Exchange migration support, data and application software migration, and server and storage system transition and economization.
24x7 Telecommuting Microsoft Consultant Contractor Jobs
Part Time Job Recruiter Microsoft Consultant
If you are an information technology engineer with technical support expertise, teaming with Progent and assisting our clients will expand your skills through interaction with Progent's staff of motivated, high-output consulting experts. Progent's concentration on offering network expertise and computer help to small and midsize companies will give you the opportunity to consult in depth with decision makers and contribute tangibly to the success of exciting companies. In addition, Our virtual office network provides the most advanced technology for remote service and wireless access to help you to deliver speedy solutions when you troubleshoot business-critical issues.
Telecommuting Job MCSE
Telecommuting Jobs Network Consultant
Progent is seeking to find staff-level, results-driven Microsoft accredited consultants with MCSE credentials; Cisco certified network consultants who have Cisco CCDP or CCIE credentials; security professionals with CISSP or CISA or comparable security certification; and advanced network design consultants with experience in mobile access, wireless networking, high availability, workplace recovery, data preservation, and virtual servers. Progent also seeks professionals to work on our team of help desk support technicians and off-site support professionals. In addition, We are seeking experienced managers who can perform effectively in our high-growth, virtual office culture.
Consultants Skype for Business conference bridges
Microsoft Skype for Business Consultant
Progent's Microsoft-certified consultants can provide remote and on-premises consulting services for organizations of all sizes to evaluate the benefits of upgrading to Microsoft Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to design an on-premises, cloud-based or mixed deployment; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office; set up high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems such as Cisco UC. Progent's certified network security experts can help you design and validate a security strategy for your Skype for Business solution that meets government and industry standards.
Employment Opportunities Computer Consultant
24/7 Part Time Job Microsoft Certified
If you are an information technology consultant with system support expertise, joining Progent and assisting Progent's customers will enhance your skills through interaction with Progent's team of mutually supportive, world-class consulting experts. Progent's concentration on providing IT consulting and computer support to small and midsize companies will give you the chance to work in depth with decision makers and add tangibly to the growth of dynamic organizations. Also, Our virtual office environment offers state-of-the-art tools for remote support and wireless connectivity to help you to deliver speedy fixes when you troubleshoot mission-critical issues.
Linux with Windows Specialist
Windows, Linux, UNIX, Solaris Online Consulting
If your office computer system mixes Linux platforms with Windows, Progent can show you how to incorporate your IT resources into a unified environment that allows all your operating systems to run side by side for easy administration, seamless dataflow, high availability, enhanced throughput, and tight protection. Progent's Linux and Microsoft Windows coexistence assistance offerings include network infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote technical support and troubleshooting, on-site technical support, and Help Desk Call Center services.
ProSight Phishing Protection Consulting Services
Signature-based Virus Protection Outsourcing
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes next generation behavior-based machine learning tools to defend endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily evade legacy signature-matching AV tools. ProSight ASM protects local and cloud resources and offers a unified platform to manage the entire malware attack lifecycle including blocking, infiltration detection, containment, cleanup, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks.
Cisco Network Management Small Business IT Outsourcing Firms
CCIE Expert Certified Network Management Computer Consultancy Firms
Progent's Cisco-Premier network management engineers can assist you to run Cisco's management utilities alongside a variety of powerful third-party products to create a comprehensive network management strategy in order to keep your network operating smoothly, fully utilize expensive resources, protect your data, revive rapidly from hardware breakdown or malicious assaults, and enable you to add or reassign valuable resources intelligently and economically as your business evolves.
Specialist Private Cloud Services
Private Cloud Hosting Consult
Progent’s private cloud hosting service allows small and midsize organizations to run mission-critical applications like SQL and Exchange from a secure Tier III data center on fault-tolerant hardware with offsite backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager for automatic backup and restore. Smaller organizations can use Progent’s private cloud hosting service to avoid large investments in the purchase, maintenance, and operation of computer equipment and data center facilities while benefiting the highest levels of network reliability and physical security.
Microsoft Experts SQL 2008 Reporting Services Expert Development
SQL Server 2008 Upgrade Consultants
Progent's certified SQL Server application programmers and database administrators offer online consulting to assist organizations of any size to create, administer, and maintain applications based on the Microsoft SQL Server RDBMS and .NET framework. Progent's SQL Server consultants can provide support for any element of the application life cycle in environments that can include small office databases to VLDB applications and enterprise-class data warehousing.
Windows Server 2019 with Linux Consulting
Remote Consulting Windows Server 2019 Hybrid Integration
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to plan and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 delivers significant enhancements in capacity, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.
Microsoft Certified Partner Windows Server 2019 Windows Time Service Consultants
Microsoft Windows Server 2019 Encrypted Networks Engineers
Progent's Microsoft-certified Windows Server 2019 experts can help your organization to plan and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Windows Server 2019 delivers major improvements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid local/cloud integration, resilience, and Linux support.
Consult Application Programming
Development Companies Visual Basic
If you need assistance writing, improving, or repairing business aplications for Windows, any version of Linux, or the Web, Progent’s expert team of program developers, relational database designers, and software project managers can ensure you get the job done on time and within your budget. Progent's seasoned software developers can provide affordable and efficient online help for jobs as simple as writing Vidual Basic scripts for Excel or as large as developing mission-critical database applications built on Microsoft SQL Server ,Oracle, or MySQL.
On-site Technical Support scom 2016 gateway server
Remote Troubleshooting scom 2016 proxy server
System Center 2016 Operations Manager helps to ensure top performance and maximum uptime for critical applications by offering centralized, cross-platform monitoring of physical and virtual infrastructure installed throughout local systems and cloud environments. Progent's SCOM consulting group can provide world-class online and onsite support to help businesses of all sizes to design, integrate, optimize, update and troubleshoot Operations Manager 2016 deployments. Progent can help you to migrate to Operations Manager 2016 from older releases of Operations Manager or from other monitoring platforms, or combine multiple monitoring tools into a unified IT management solution. Progent can also show you how to extend your SCOM 2016 scope to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Microsoft Exchange Technical Consultant
Exchange Server 2003 Upgrade Support and Help
Progent's certified engineers provide technical support and network consulting services for Microsoft Exchange Server 2003, Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's upgrade, configuration, administration, and support expertise for Microsoft Exchange Server 2003 include planning, installation, project management, onsite and off-site troubleshooting, Help Desk Call Center support, certified security evaluation, and comprehensive IT outsourcing.
CISSP Certified Cybersecurity Analyst Specialists
CISSP-ISSEP Security Consultant
Progent's CISSP-certified cybersecurity consultants can assist organizations of any size with any facet of information system security. Progent can help implement cost-effective cybersecurity systems that protect a small office against advanced malware attacks or Progent can design, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, remote, and mobile clients sharing network resources spread across multiple physical datacenters and public and private clouds.
Consulting Services Exchange 2007
Award Winning Exchange 2007 Server Services
Progent's expert consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2007 upgrade strategy that avoids productivity downtime, simplifies long-term service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent has the knowledge and experience to finish your move quickly and affordably. Progent's Exchange Server 2007 help, repair, and design offerings include expertise with the integration of outside vendor enhancements of Exchange 2007 Server and the design of unified messaging implementations based on Exchange Server 2007.
Specialist Sun Solaris
Solaris Technology Professional
Progent's Sun Solaris family consulting services provide small and mid-size businesses and developers support for administering and maintaining Solaris environments that coexist with Microsoft-powered networks. Progent can give your organization contact with Sun Solaris consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA credentials. This broad array of expertise offers you a convenient single consulting firm to show you how to create and maintain a secure and reliable mixed-platform network and communications solution that supports Solaris and Microsoft coexistence by integrating Windows with popular variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware Linux.
Small Office Network Remote Support
Small Company Support and Integration
If you have a company IT system with 10 to 50 desktop users, Progent's computer outsourcing services save your organization from dependence on an individual independent service provider while giving you affordable and reliable access to high-quality network support. By delivering IT consulting service when you need it, offering specialized knowledge for critical applications, delivering unique services such as 24x7 server monitoring, and billing only for support you use, Progent offers you an affordable way for maximizing the productivity of your small office information system. Progent is the intelligent way for small businesses to create and support a reliable and secure information system and to have fast access to the skilled support typically restricted to businesses who can afford a large in-house IT group.
Emergency Engineer iPad 3
Integration MobileMe
Progent's consultants offer macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac integration with Windows environments, Entourage and email expertise, security services, and custom education. Progent can help businesses to upgrade to macOS from Mac OS X or other earlier versions of Apple Mac OS X and Progent can offer help with macOS and Mac OS X application software. Progent can also assist you with iPhone support and iPad synchronization, or moving to Apple's iCloud services. For business networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the difficulty of planning, integrating and maintaining a network infrastructure that is available, secure, fast and aligned with your company's business goals.
Azure migration Engineer
After Hours Programming Microsoft Azure firewall configuration
Progent can help businesses of any size to migrate all or part of their network infrastructure to the Microsoft Azure cloud. This can simplify IT management and lower equipment expense. Microsoft Azure includes a comprehensive library of cloud services and Progent can assist you to understand the advantages and limitations of various cloud networking models supported by Azure. Progent can help you manage cloud-based or hybrid cloud and on-premises apps and network infrastructure and ensure that you sidestep the common errors small organizations make when moving to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize cloud storage with Azure Storage, manage authentication with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also assist you to prepare perimeter firewalls and IPsec VPN connections and also to integrate iPhones and iPads and Google Android handhelds.
Internet Carrier Selection Consultancy
Internet Service Provider Selection Consultancy
Progent offers access to the affordable support of online Internet connectivity consultants to help your company to evaluate or enhance your Internet services so your Internet access solution matches your business requirements. Support services provided by Progent's engineers include evaluation of your existing bandwidth utilization, carrier and service plan analysis and ordering, network provisioning, and managing a smooth move to a different carrier and/or service plan. Provisioning can include enhancing current routers and switches and configuring new ones, setting up firewalls, and designing fault-tolerant Border Gateway Protocol architectures.
Microsoft Windows 2008 R2 On-site Technical Support
Windows Server 2008 R2 Consulting
Microsoft Windows Server 2008 R2 offers outstanding levels of speed, protection, availability, scalability, and versatility that accelerate output of on-site, branch office, and mobile users. Progent's Microsoft-certified experts can provide affordable remote consulting, troubleshooting, and training services to help your company to design, implement, and maintain Microsoft Windows Server 2008 R2 to add significant business value to your information system.
County Government Consultant
Small Government Cisco Consulting
Progent has extensive experience providing a broad range of remote IT support and emergency repair services to local governments and school districts across the United States. Progent is one of the industry’s pioneers in delivering expert remote network support and has provided IT support to organizations in every state. Online support eliminates travel expenses and solves issues more quickly than onsite service calls.
SCCM Cloud Management Gateway Network Consultants
Configuration Manager IT Consultant
Configuration Manager automates application and device deployment at scale, streamlines compliance settings control, keeps track of network resources, protects against corporate data leakage, provides network health monitoring, enables secure self service, and offers a single point of control for managing mixed-OS ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Microsoft Azure cloud integration experts can help businesses of any size with any aspect of planning, installing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Consultant Services UNIX with Windows
Windows and Solaris Network Consulting
If your company is developing UNIX or Linux software in an environment that has Microsoft Windows-based servers, PCs, and office productivity products, Progent offers full-service network support outsourcing that frees you to focus on your area of strategic know-how while avoiding the constant hassle of maintaining your business network. Through the use of automated server monitoring and by delivering online and on-site assistance when your company needs it, Progent offers an economical way for supporting an IT network that provides high availability, security, and efficiency. Progent's developer support offerings include comprehensive information technology outsourcing, virtual server infrastructure, remote and in-person service and repair, 24x7 monitoring services, and Help Desk Call Center support.
CCDP Certified Small Business IT Support Firm UNIX Online
CCIE Expert Certified Solaris Online IT Consulting Companies
Progent offers national remote phone support and consulting services for companies who run UNIX, Linux, or Sun Solaris networks or whose IT systems feature a mix of UNIX and Microsoft products. Remote technical support provides maximum return for your information technology dollar by preserving user efficiency and shortening the hours billed for network repair services. Advanced remote access technology and experienced technicians and consultants allow Progent to handle most IT problems without squandering time and expense by going to your location. In the vast majority of cases your IT issues can be dealt with by telephone or through a mix of telephone support and remote access. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP and ISSAP certified security professionals to help with the most challenging network issues.
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