Montreal Work from Home Employees Connectivity Consulting Partner
Solution Planning, Setup, Administration and Call Center Consulting Experts
Expanding your remote workforce may have a major effect on IT architecture, security/compliance, and company workflows. Progent has 20 years of experience helping SMBs to plan, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Montreal company to select the appropriate technologies and follow best practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and delivers maximum value. Progent offers support services that go from on demand guidance for helping you over occasional IT bottlenecks to full project management or co-management to help you successfully complete business-critical initiatives.
Progent can assist Montreal, Quebec businesses to succeed with any aspect of building a high-functioning work-at-home environment by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, endpoint security, backup/restore solutions, and centralized management.
Network Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure needed to support a remote workforce can be especially complex if you have to accommodate a combination of personal equipment such as PCs and notebooks, Internet routers, and Wi-Fi appliances from different manufacturers and with a variety of operating systems and firmware levels. Progent's experience delivering online help for both legacy and current IT products in virtual office venues allows you to make cost-effective use of your existing infrastructure and provides you with fast access to top-tire consultants for making essential updates. Services available from Progent to assist your company to implement a productive work-at-home infrastructure include:
- Virtual Private Network technology makes it possible to create a secure tunnel for authorized remote workers to access IT assets located at your company data center or in the cloud. Progent can assist your company to configure and maintain VPN connections between your teleworkers and your various IT resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can assist your telecommuters to set up Cisco's popular AnyConnect software to provide safe VPN connections for a broad range of endpoint devices such as Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow an at-home worker to view and use a data center PC's desktop. This technology gives network managers more control over the digital ecosystem of at-home employees and ensures remote users a familiar work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect at-home networks to the Internet and support VPN tunnels, home Wi-Fi networks, and firewall services. Progent can provide expert remote support for deploying routers from a variety of vendors. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically shared by an entire household and guests, are commonly utilized by telecommuters to connect to their router for work. This can create throughput as well as security problems. Progent can help businesses to mitigate these issues by providing services that include Cisco Aironet integration consulting, Cisco-certified Meraki wireless installation consulting, and Ubiquiti wireless AP integration assistance.
- Internet connectivity methods affect the performance and reliability of connections between at-home workers and the corporate network. Vital applications may require redundant Internet connections in the event the primary connection fails. Progent offers guidance for selecting ISPs, choosing appropriate service packages, and setting up fault-tolerant Internet access. Refer to Internet connectivity solutions.
VoIP Integration for an At-Home Workforce
Extending the business phone environment to include teleworkers is critical to maintaining a productive at-home workforce. A broad range of cloud-based VoIP platforms are used by small and mid-size businesses to server remote users. Many enterprises depend on Cisco's modern or legacy platforms for IP voice solutions. Progent can help businesses of any size to design or maintain a remote VoIP environment that delivers the versatility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer high-level support to assist organizations optimize their current Cisco VoIP environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers high-end telephony features to devices like IP phones, media processing platforms, VoIP gateways, and mixed media software deployed across the network. CUCM supports other mixed media services like messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM expertise, see Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent's consultants can assist your company to support your current CallManager deployment or upgrade efficiently to Cisco's current IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other early VoIP platforms, refer to CallManager expertise.
- Cisco IP Gateways provide connectivity with public telephony networks and with users working outside the corporate perimeter like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your WAN architecture to support these solutions and provide as-needed integration and debugging services.
Voice/Video Conferencing for Teleworkers
A wide selection of video conferencing products from leading technology companies support virtual discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and telecommuters. Many organizations use multiple conferencing products to accommodate their various partners and customers. Progent can assist your organization to maintain your current voice/video conferencing environment and enhance the productivity of your remote workforce.
- Skype for Business is Microsoft's popular communications product that enables presence, instant messaging, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help you to set up and maintain Skype for Business clients to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business integration services.
- FaceTime is Apple's group video phone platform for iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later versions of FaceTime support as many as 32 concurrent users for video sessions. For details about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's support services for Cisco Webex and for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities that include voice/video calling, threaded chat, plus file sharing. To learn more about Progent's consulting services for Teams as well as for other Office 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and help you to tune your network infrastructure to run them.
Microsoft Integrated Collaboration Platforms for Teleworkers
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Office and Microsoft 365 families, providing a rich environment of productivity apps that deliver a consistent user experience for exchanging information across a corporate network and on a broad range of endpoint computers. Progent has provided online consulting support for SharePoint and Exchange since their first releases and can assist your company to tune these critical collaboration products to optimize the productivity of your remote workforce.
SharePoint uses web sites to enable collaboration and information sharing by offering policy-based delivery of data, workflow, and utilities for looking through company-wide business data. SharePoint permits you to build protected web portals that permits at-home workforce to view and edit consolidated business intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts. To learn about Progent's SharePoint consulting services, see SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting expertise, refer to planning and configuration expertise for Exchange Server.
OneDrive is Microsoft’s shared cloud file hosting and synchronization service, similar to GoogleDrive. At-home workers can save files to the OneDrive service, and co-workers can access them safely through a browser. Included with Office 365, OneDrive allows remote employees to co-author documents. Edits made offline are automatically uploaded when you go back online. To learn about Progent's support services for Microsoft OneDrive, refer to Microsoft Onedrive configuration consulting.
Public Cloud Integration Services for Remote Workers
Progent can provide fast and affordable remote support for enabling businesses to build, manage and troubleshoot integrated network architectures that include internal data centers, remote workers, branches, plus cloud services. Progent offers top-tier consultant for all modes of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help remote workers resolve problems with public cloud connectivity, identity, and cybersecurity.
Microsoft Azure is a leading platform for cloud services that allows you to utilize infrastructure, virtual servers, and critical apps running on Microsoft's extensive cloud. Azure includes more than one hundred services services including hosting for Windows and Linux-powered virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and data backup. Progent can help you to deploy virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity management with Azure Active Directory, and plan data backup and restore solutions with Azure Backup. Progent can also help you establish secure connections to Azure services for teleworkers by configuring and troubleshooting firewalls and VPN IPsec tunnels. To find out about Progent's support services for Microsoft Azure, visit Microsoft Azure consulting.
Office 365, rebranded Microsoft 365, is Microsoft's growing family of client productivity applications and cloud services available by subscription. Office applications and cloud services are provided in a selection of plans designed for customers ranging from students and small offices to major enterprises. Progent offers fast and affordable online contact with experts knowledgeable about Office 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent can help your business to assess the various subscription plans available for Office 365 and configure 365 applications for your at-home workers in a way that delivers top business value. For details about Progent's consulting services for Microsoft Office 365, go to Microsoft Office 365 consulting support.
Microsoft 365 Exchange Online is one of the most widely used cloud-based applications in Azure-hosted Office 365 product product suite. Exchange Online provides the advantages of reduced costs for physical infrastructure, easier management, dynamic scaling, high availability, and other advantages inherent with public clouds. Microsoft has engineered Office 365 Exchange Online to operate smoothly with on-premises deployments of Exchange, enabling you to build hybrid networks. Progent's Exchange consultants are available for occasional help to get you past challenging IT bottlenecks and can also provide end-to-end project management outsourcing to ensure your teleworkers have convenient and secure access to your Microsoft 365 Exchange Online deployment. To find out Progent's consulting services for Exchange Online, see Exchange Online integration and troubleshooting expertise.
Amazon AWS is a pioneer in the public cloud computing market and is the industry's top provider of cloud services. Progent can provide quick and affordable online contact with cloud connectivity experts who can assist your organization to design, implement, manage, and debug hybrid information networks that integrate Amazon AWS cloud services with local resources and with other popular cloud platforms such as Azure. Progent also offers access to Cisco-certified CCIE networking experts to help your company to create a high-uptime network architecture to make sure your users have a consistent computing environment whether they are working from your main office, a branch office, from home, or on the move. To find out about Progent's support services for Amazon AWS, see Amazon AWS integration support.
Google Cloud Platform is a leading suite of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can help you to expand your current IT resources with the Google Cloud, and Progent's DBA experts can show you how to make your mission-critical applications cloud friendly so your remote workers can take full advantage of Google Cloud services. Progent's consultants can assist your business to deploy VMs on GCP Compute Engine, design an efficient storage solution with Google Cloud Storage, and streamline identity management for at-home workers with Google Cloud Identity services. Progent's experts can also help you to use GCP's management tools to control and track your Google Cloud ecosystem. For details, visit Google Cloud Platform (GCP) integration services.
Help Desk Call Center Services for Telecommuters
An emergency, organization-wide changeover to a from-home business model, which might be the result of a pandemic or as an element of a business continuity preparedness plan, can overstretch even a well-staffed in-house Call Center. Progent's Help Desk services make it possible for organizations of any size to outsource or supplement their Call Center by using Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk services utilize Progent's extensive team of remote IT support specialists combined with world-class trouble ticketing and tracking software to provide an economical, modern Support Desk. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all aspects of remote Level 1 desktop support from initial help requests through ticket generation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows at-home employees to track or revise the status of their active trouble tickets, enter information, and append screenshots or relevant files. Technical support services are delivered at a substantial price reduction off Progent's ordinary Level 1 technical support rates, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT specialists to resolve advanced issues. To learn more, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Augmentation Service enables your company to expand your existing Support Desk staff by splitting delivery of Help Desk support services seamlessly between your regular support staff and Progent's nationwide pool of PC support technicians and subject matter experts. Progent's shared Help Desk service uses a co-sourcing support model utilizing the leading professional services automation tool for handling help requests and ticketing, assigning responsibility, monitoring progress, and producing reports. To find out how Progent's Help Desk Augmentation Services can help your business to provide best-in-class desktop support to your at-home workforce, visit Progent's Support Desk augmentation Services.
Security and Compliance for Remote Workers
Telecommuters commonly run their own computing devices and work in an unsecured area. This increases their exposure to cyber attacks and demands judicious use of firewalls, remote security monitoring, and the enforcement of policies that follow best practices. Progent's veteran team of certified data security professionals can help your organization to design, deploy and administer a compliant cybersecurity environment that protects vital data in networks that include teleworkers.
- Firewalls enable companies to create a network environment that can be safely accessed by local users as well as by teleworkers, mobile users, suppliers, customers, and other stakeholders. Modern firewall appliances permit you to configure and control appropriate access rights to different classes of users and to scale your IT network and modify your security profile as your company evolves and as cyber threats grow more complex. Progent works with both new and legacy firewall devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall integration services, refer to firewall support expertise.
- Remote Endpoint Security Monitoring makes it easy to track the various computers utilized by teleworkers and either reject or spot and mitigate modern threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on every secured endpoint, watching all activity and using advanced AI technology to identify zero-day threats on arrival. When an attack is discovered, ProSight Active Security Monitoring immediately isolates the targeted endpoint from the network to quarantine the threat. Because the ProSight ASM software agent is self-contained, endpoint devices remain secure even if they are disconnected from the Internet. For details about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for teleworkers.
- Security Audits can assess the exposure of your information system to all types of external and local security threats for an environment that incorporates teleworkers. Progent can deploy remote, automated security inventory software for quickly and economically uncovering a broad range of security holes that can be found via the Internet. Progent's endpoint security assessment experts, which can be provided by network security experts with advanced certifications such as CISA, CISSP, and GIAC, can assist your company to audit your procedures and governance policies and assess your IT infrastructure to allow you to design the highest level of protection for your teleworkers.
Data Protection for Telecommuters
Data Protection involves backing up and recovering critical data so as to avoid data loss and reduce recovery time and effort in the event of storage system problems resulting from equipment breakdowns, software glitches, operator error, cyber attack, or any other reason. Dependable data protection strategies can be especially difficult to design and maintain in hybrid environments that combine local data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for teleworkers must address multiple kinds of user-owned endpoint devices. Progent offers quick online help from experts knowledgeable about a broad range of products for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, tablets and handhelds. Leading backup/restore solutions supported by Progent's data protection experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data distributed across a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that uses cloud storage and features granular recovery and unified management capabilities.
- Disaster Recovery/Business Continuity strategies often envision circumstances that call for a rapid switch to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity specialists can assist you to create, document and validate a DR/BC strategy that includes the logistics of moving to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has rebranded and rebundled its endpoint management products under the name Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite endpoints. Endpoint Manager features a centralized solution for safeguarding critical information by controlling onsite, mobile, and home-based endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud service for managing and protecting off-premises computers and applications. Managed endpoint devices can be user owned or business owned. IT administrators managing the enrolled endpoint computers of teleworkers can use Intune to deploy and validate apps on devices, push patches and certificates, configure policies for permission to access data and networks, manage passwords, establish VPN tunnels, control how home-based workers share data, set up threat defense, ensure security compliance, and erase sensitive data from missing, stolen or deactivated devices. Intune runs with Apple iOS, Android, Windows, and macOS devices. To find out about Intune and to find out how Progent can help your company to use this platform to manage the devices of your at-home workforce, go to Intune remote endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM product that helps network managers to keep remote endpoint devices current and protected. Workspace ONE uses VMware AirWatch for unified endpoint management along with VMware's Horizon virtual application delivery technology for access control, application management, and configuration management of endpoints. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site deployment via a one-time purchase. Top capabilities of Workspace ONE include fast remote provisioning of out-of-the-box laptops, quick onboarding of new users, policy set up and enforcement for all classes of devices, unifies management reporting and performance analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud products. For information about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining a productive work-from-home environment for your Montreal, Quebec company, call
An index of content::
IT Consultant Teleworker Network Infrastructure
Integration Teleworker Infrastructure
Progent can help small and mid-size companies to plan, set up and debug the network infrastructure needed to support offsite workers.
Top Rated Supplemental Staffing Technology Consulting Services
On Demand Staffing Consulting Services
Progent's temporary IT staffing services enable businesses to meet the need for IT professionals without incurring the costs and hassle that come with identifying and recruiting experienced technical help and without increasing your permanent workforce.
XenApp Virtual Application Delivery Consultancy
24x7 XenApp Virtual Windows Applications Consultant
Progent's Citrix experts can assist you to design, implement, manage, and support a virtual Windows application delivery and management solution built on XenApp. Progent's Cisco-certified CCIE network consultants can show you how to enhance your network for distributing server-side and client-side applications, and Progent's remote datacenter management and support consultants can help your organization to administer and support an off-site datacenter that offers high uptime, advanced security, and rapid disaster recovery.
Antispam Small Business Subscription
24-7 Postini Consultant
E-Mail Guard is Progent's affordable spam filtering and virus protection solution that offers small businesses world-class defense from spam, viruses, directory harvesting, and other varieties of e-mail-based attacks on IT systems. E-Mail Guard is based on Postini's Perimeter Manager, a full library of web-managed spam filtering and antivirus services that stop email assaults before they are able to penetrate the network firewall. Perimeter Manager also lets administrators track and control their email systems, irrespective of server vendor, hardware type, or data center location.
5520 wireless controller Consulting
Flex Series Wireless Controller Online Consulting
Progent's Cisco-certified Wi-Fi experts can help you to assess the benefits of adopting Cisco wireless controllers to manage Wi-Fi networks of any scale. Progent can help you to support and debug your existing wireless network or help you design and carry out an efficient transition from earlier generation Wi-Fi controllers to modern solutions.
Microsoft Exchange Server 2016 Upgrade Online Support Services
IT Services Exchange Server 2016 Migration Planning
Progent can help you in any and all facets of your migration to Exchange 2016 including planning high availability architecture for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring hardware load balancing (HLB) for fault-tolerant client access services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Cisco Content Engine Network Module for Content Delivery Remote Support Services
F5 Networks BIG-IP Computer Consulting
Progent offers high availability load balancing consulting covering network load balancing, load balanced applications, network infrastructure routing, and content dispatching products such as F5 Networks 3DNS. non-stop load balancing providers for which Progent can provide consulting services include Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS.
Apple Certified System Administrator (ACSA) Security Consulting Group
24 Hour SSCP Computer Network Firms
Progent provides customers the services of consultants who have been awarded some of the computer industry's most prized certifications. Progent thinks that clients have the right to know that their IT service professionals have formal testing as well as extensive practical backgrounds so that Progent's customers can engage Progent's service with trust. Often, vendor credentials like the CCIE brings priority for substantially superior vendor support than is available to uncertified consultants, enabling Progent to deliver customers a better level of computer service. In other cases, recognized credentials such as CISSP or ISSEP for network security can aid enterprise customers to demonstrate compliance with regulatory requirements by engaging the services of recognized IT professionals.
24-Hour Microsoft ISA Server IT Consulting
ISA 2004 Firewall Technical Support Services
Progent's certified Forefront Threat Management Server and Internet Security and Acceleration Server 2006 consultants can help you to plan, deploy, and support a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your network that provides the firewall security, performance and manageability that your company requires.
SQL Server 2019 on Linux Technology Consulting Services
SQL Server 2019 Standard Network Consulting
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants can provide affordable remote and on-premises consulting, application development, and technical support services for organizations of any size who want to migrate to SharePoint 2019 or SharePoint Online from earlier releases of SharePoint. Progent can help customers design and carry out an efficient migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid environment that incorporates local and cloud resources into a seamless intranet solution.
SIP Trunking Consultants
Remote SIP Trunking Online Troubleshooting
Progent's Cisco CCIE-certified SIP integration consultants can help you to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks and offer cost-effective online or on-premises support to assist companies to move efficiently to a productive unified communications network that offers fast return on investment. Progent's certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications like Skype for Business or Lync Server for connectivity to a SIP-based IP PSTN trunk.
Linux Online Support
PCLinuxOS Linux Professional
If your company is developing UNIX or Linux applications on a network that has MS Windows-based servers, PCs, and office productivity products, Progent can provide full-service information technology outsourcing that frees you to concentrate on your area of high-value expertise while avoiding the constant hassle of maintaining your business network. Through the use of smart server monitoring and by providing remote and on-site assistance when your company needs it, Progent represents an economical way for maintaining an information network that provides high reliability, protection, and efficiency. Progent's Linux developer assistance offerings include comprehensive it outsourcing, virtual infrastructure, remote and in-person service and troubleshooting, network monitoring services, and Helpdesk services.
Polycom RTX Telepresence Consultant
Polycom RTX Telepresence Consulting Services
Progent offers the support of a certified consultant with an extensive background integrating technology from the major video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, configure, expand, or maintain a video conferencing environment that protects your current investment and maximizes the strategic value of your information network. Progent can also provide the expertise of network infrastructure engineers able to help businesses of any size to build and troubleshoot a network that provides the speed, reliability, security, and scalability required to support your telepresence solution.
Help and Support Meraki Wi-Fi AP
Information Technology Consulting Meraki Wi-Fi AP
Progent's Cisco Meraki Wi-Fi access point experts offer remote and on-premises support to help businesses of any size to design, install, manage, upgrade or debug Wi-Fi systems that include Cisco Meraki APs. Progent can assist you to configure and manage Meraki-based Wi-Fi infrastructure for sites that range from a teleworker's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology such as switches, routers and firewalls to build a seamless ecosystem that provides identical connectivity, performance, security, ease of management and uptime for wired and wireless users irrespective of their location or device.
Midsize Office Information Technology Consultants
Small Medium Business Network Security Consultant
Progent provides technical services for medium size companies who have 100 to 250 network users. The mid-size company or work group has traditionally been an overlooked segment of the market for IT support services. The cost structures and service delivery models of major outside support organizations make them too costly for the ordinary mid-size business or small medium business (SMB), which usually relies on a modest IT budget with which to maintain an information system whose complexity and sophistication are often comparable to the information systems of far larger companies. Progent's service delivery model, which takes great advantage of online support, virtual network technology and proactive server monitoring, significantly reduces the network support costs of an SMB while providing the mid-size company with big-company service from professional, IT experts with background in a broad array of small business technologies. If your medium size company or small business is searching for levels of IT support appropriate by a mid-size office without budgeting big-company prices, contact Progent.
Emergency Nagios Troubleshooting
MRTG Troubleshooting
Nagios and MRTG are useful, Open Source monitoring utilities that operate on the Linux OS and can be used to analyze UNIX/Linux environments, Windows systems, or mixed-platform environments in which the Linux OS and Windows run side by side. The Nagios monitor allows network managers to track system services such as SMTP, HTTP, FTP, and PING. Multi Router Traffic Grapher allows you to track the traffic in and out of SNMP-enabled network appliances such as processors, routers, and switches. Progent's network monitoring consultants can show you how to utilize both these utilities to tune and troubleshoot your network.
High-Availability Data Center IT Consulting
High-Availability Data Center On-site Technical Support
Progent's Data Center engineers can show you how to select fault-tolerant data centers that match the specific needs of your company. Fault tolerant collocation sites are especially appealing to small companies because of their low cost and convenience in comparison to taking a do-it-yourself strategy. Trying to build an in-house data center with even a basic degree of fault tolerance is too costly for typical small organizations. Progent can show you how to get all the benefits of high availability data centers and fault tolerant colo sites by offering a complete array of engineering and maintenance services.
ransomware protection report Consult
Consultant WannaCry ransomware protection and recovery
The ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone discussion with a Progent information assurance consultant. The interview is intended to help assess your organization's preparedness to defend against ransomware or recover quickly from a ransomware attack. Progent will work with you personally to collect information about your current security profile and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can apply best practices to deploy an efficient AV and backup environment that minimizes your exposure to ransomware and aligns with your business requirements.
ProSight Patch Management IT Consulting
Desktop Monitoring and Reporting Remote Consulting
ProSight LAN Watch is Progent’s server and endpoint monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your IT system running at peak levels by checking the state of critical devices that drive your network environment. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your designated IT management personnel and your assigned Progent engineering consultant so that all looming problems can be addressed before they have a chance to impact productivity.
Microsoft Exchange Specialist
Exchange Server 2003 Technical Support
Progent's expert support team can show you how to define and implement an efficient in-place Exchange Server 2003 migration strategy that minimizes productivity downtime, reduces long-term support demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the background to finish your project quickly and economically. Progent's Exchange Server 2003 help, troubleshooting, and design offerings include expertise with the configuration of third-party enhancements of Exchange Server 2003 that are in keeping with your business goals.
SQL Server Cluster IT Consultant
Fault Tolerant Internet Connection Troubleshooting
Progent’s Disaster Recovery/Business Continuity consultants have extensive backgrounds helping small businesses to reduce network downtime by offering cost-effective online consulting services for disaster recovery/business continuity (DR/BC) planning, fault-tolerant IT infrastructure, data backup and restore systems, and transparent maintenance. Progent’s business continuity consultants can assist you to develop and test an efficient business continuity plan that aligns with your business needs and IT budget. Progent’s disaster recovery engineers can assist you to design, deploy, and manage fault-tolerant technologies including non-stop Internet access, virtualization, fail-over clustering, network load balancing, transparent online backup, and multi-location hot backup centers.
Best Expert Microsoft Certified Dynamics GP Continuum Consultants
Top Dynamics GP Web Services Engineer
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and other developer platforms enable Progent to design specialized line-of-business applications and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to create reports that let you analyze your business more effectively, turning uncooked information into useful understanding of your business.
Sun Solaris Remote Professionals
UNIX Online Technician
Progent offers nationwide remote help and troubleshooting services for companies who operate Sun Solaris environments or whose IT systems feature a mix of Solaris and Microsoft products. Online network consulting offers optimum leverage for your information technology budget by extending user productivity and limiting the hours billed for network repair services. Advanced remote support tools and skilled service specialists and engineers combine to enable Progent to solve most network issues without wasting time and money by going to your site. In the vast majority of situations your IT problems can be dealt with over the phone or through a mix of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM premier security professionals to assist you with the toughest network issues.
Juniper Junos CLI Testing
Juniper Junos Management Security Consultants
Progent's Juniper-certified network consultants can help you to design and deploy Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and migrate smoothly from discontinued equipment to current versions. Progent's Junos OS consultants can also offer expertise with Juniper's premier network operating system to enable you to simplify the management and strengthen the security of your Juniper VPN appliances firewalls, and routers. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS operating system platforms and can help organizations maintain networks that include a combination of Juniper's OS platforms.
Computer Consulting Windows 10 Edge
Microsoft Windows 10 SCCM Professional
Progent's Microsoft-certified consulting experts can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any older release of Microsoft Windows. Online and onsite assessment and upgrade support for Windows 10 available from Progent's consultants include Return on Investment estimates, project management, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management and synchronization, telecommuter access, data and identity security, automated deployment and administration, network infrastructure design, Wi-Fi support, business continuity planning, custom training for network management staff and end users, and post-migration technical help.
Failover Clusters Windows Server 2012 Computer Consulting
Microsoft Windows Server 2012 R2 Clusters Support and Integration
Progent's Microsoft-certified failover clustering experts can assist you to evaluate the benefits of adopting Microsoft Windows Server 2012 clustering technology to build an advanced fault-tolerant/disaster recovery strategy, assist your organization to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual ones, and show you how to streamline the administration of failover clusters.
Windows Server 2012 R2 Live Migration Remote Support Services
Windows Server 2012 R2 Configuration Manager Online Support
Progent's certified consultants can help you to evaluate the advantages of Microsoft Windows Server 2012 R2 for your company, create test environments and rollout plans, tune your network for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT support staff, create an enterprise-wide security strategy, automate network management, assist with application development, and generate and test a DR/BC plan.
Juniper Junos Management Network Intrusion Penetration Testing
Juniper Junos BGT Security Firm
Progent's Juniper Networks-authorized network consultants can help your company to plan and implement Juniper Firewall and VPN technology, optimize and support your infrastructure, and migrate efficiently from discontinued devices to current releases. Progent's Junos OS consultants can also offer support for Juniper's premier network control software to enable you to streamline the administration and strengthen the protection of your Juniper VPN devices and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS software productss and can help organizations maintain networks that incorporate a mix of Juniper's software platforms.
Microsoft Certified Exchange 2016 Migration Remote Technical Support
Microsoft Exchange Server 2016 Upgrade Technical Support
Progent can assist you in any and all phases of your migration to Exchange Server 2016 such as planning HA infrastructure for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, mailbox databases and log files; setting up HLB for fault-tolerant client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web (formerly Outlook Web App).
Microsoft Windows Server 2016 Clustering Technology Consulting
Information Technology Consulting Windows Server 2016 Information Assurance
Progent's certified IT experts offer Windows Server 2016 migration consulting services to assist organizations of any size to design and implement an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can help you to assess the business benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can help you to take advantage of the many innovative high-availability and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM load balancing, Storage Replica, plus workgroup and multi-domain clusters.
Work from Home Data Protection IT Services
Remote Employees Data Protection Specialists
Progent can help small and medium-size businesses to plan, install, test and maintain backup/recovery systems to support remote workers.
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