Montreal Telecommuters Integration Consulting Company
Solution Design, Implementation, Management and Troubleshooting Consulting Services
Expanding your at-home workforce may have a major impact on network infrastructure, cybersecurity, and company culture. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, administer, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Montreal organization to pick the right tools and follow leading practices in creating and maintaining a safe virtual office ecosystem for telecommuters that facilitates collaboration and returns top business value. Progent offers support services that go from on demand guidance for helping you past challenging IT bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can assist Montreal, Quebec organizations to succeed with any facet of building a high-functioning telecommuting environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk services, security and compliance, data protection solutions, and unified management.
Infrastructure for Teleworkers
Setting up the network infrastructure required for a remote workforce can be particularly challenging if you must accommodate a combination of personal hardware like PCs and laptops, Internet routers, and Wi-Fi appliances from an assortment of manufacturers and with a variety of OS software and firmware releases. Progent's experience providing remote help for both legacy and modern IT products in virtual office venues allows you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for making necessary upgrades. Services available from Progent to assist you to implement a productive work-at-home ecosystem include:
- Virtual Private Network technology allows you to establish a secure tunnel for authorized remote workers to use IT resources situated at your corporate data center or in a public cloud. Progent can assist you to configure and manage VPN access between your teleworkers and your key network resources by providing online VPN integration support. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your remote workers to set up Cisco's popular AnyConnect software to provide secure VPN connections for a broad selection of devices such as Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms allow a teleworker to view and interact with a data center computer's desktop. This gives network managers significant control over the computing environment of telecommuters and ensures them a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers connect at-home networks to the Internet and support VPN connections, home Wi-Fi connectivity, and firewall services. Progent can provide expert remote consulting for configuring home routers from all major manufacturers. See router configuration services from Cisco-certified experts.
- Home Wireless networks, typically shared by an entire household and guests, are commonly used by telecommuters to access their router for work. This can create performance and cybersecurity issues. Progent can help you to resolve these issues by delivering services that include Cisco Aironet configuration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti wireless AP integration assistance.
- Internet connectivity methods affect the speed and reliability of connections between telecommuters and the company data center. Vital processes might demand redundant Internet access in the event the primary connection breaks. Progent offers guidance for identifying ISPs, choosing appropriate bandwidth and data volume packages, and configuring redundant Internet access. Refer to Internet connectivity integration services.
VoIP Integration for Remote Workers
Extending the corporate PBX system to accommodate remote users is critical to supporting a productive at-home workforce. A broad range of cloud-based digital PBX products are used by small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's current or legacy platforms for VoIP solutions. Progent can help organizations of all sizes to plan or maintain a remote VoIP service that provides the versatility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE Voice experts offer high-level support to help businesses optimize their existing Cisco VoIP systems to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony capabilities to devices like IP phones, media processing products, Voice over IP gateways, and multimedia applications deployed across the network. CUCM supports other combined media services like unified messaging, voice/video conferencing, and team interaction networks. For details about Progent's Unified Communications Manager support, see CUCM consultants.
- Cisco CallManager is Cisco's legacy call-processing software and has been superseded by Cisco Unified CM or CUCM. Progent can help you to maintain your existing CallManager environment or upgrade efficiently to Cisco's current IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other older VoIP platforms, refer to CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients working outside the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN infrastructure to work with these VoIP solutions and provide on-demand integration and troubleshooting services.
Voice/Video Conferencing for Teleworkers
A wide range of voice/video conferencing products from major vendors support online discussions, video conferencing, chat, and content sharing for both onsite workers and teleworkers. Many companies use multiple conferencing products to accommodate their various partners and clients. Progent can assist your organization to manage your existing voice/video conferencing ecosystem and optimize the engagement of your at-home workforce.
- Skype for Business is Microsoft's popular unified communications platform that enables presence, IM, audio and video calling and conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help you to set up and manage Skype for Business clients to support your at-home employees. For details about Progent's consulting services for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's multiuser video calling app for compatible iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Current editions of FaceTime support as many as 32 concurrent users for voice/video sessions. To learn more about Progent's consulting expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, network-based capture, plus editing and playback for training. To learn more about Progent's consulting expertise for Cisco Webex as well as for other IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conferencing, contacts, and information with features that include IP voice and video conferencing, persistent threaded chat, plus data sharing. For details about Progent's consulting expertise for Teams as well as for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these products and help your business to optimize your network architecture to host them.
Microsoft Collaboration Software for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 families, providing a powerful ecosystem of applications that deliver a consistent user experience for sharing data and ideas across a corporate network and on a wide selection of endpoint devices. Progent has provided remote consulting support for SharePoint and Exchange since their first publication and can help your company to configure these flagship collaboration platforms to maximize the productivity of your remote workforce.
SharePoint uses web entities to allow collaboration and knowledge delivery by offering policy-based access to data, workflow, and utilities for searching through company-wide business data. SharePoint allows you to create secure web portals that permits remote workers to see and update aggregated business intelligence via Intranets (Wikis), Blogs, social networking web sites, and Web Parts (Widgets). To find out about Progent's SharePoint expertise, go to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, see deployment consulting for Exchange Server.
OneDrive is Microsoft's shared cloud-based storage service, comparable to GoogleDrive. Remote workers can store files to the OneDrive service, and colleagues can share them safely via a browser. Provided with Microsoft Office and Microsoft 365, OneDrive enables at-home employees to jointly author documents. Revisions created offline are automatically uploaded when you reconnect to the Internet. For information about Progent's consulting expertise for OneDrive, see Microsoft Onedrive configuration consulting.
Public Cloud Integration Services for Remote Workers
Progent can provide fast and affordable remote assistance for enabling businesses to create, maintain and optimize cohesive network architectures that combine internal data centers, remote workers, branches, and cloud resources. Progent can provide expertise for all modes of public cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help at-home workers fix issues with public cloud connectivity, authentication, and security.
Azure is a popular family of cloud software and services that allows you to use infrastructure, servers, and critical apps hosted on Microsoft's extensive cloud. Microsoft Azure offers over one hundred services services including the ability to host Windows and Linux-powered virtual machines, on-demand cloud storage, messaging, application development with Visual Studio, and data backup. Progent can assist your organization to set up VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity control with Azure AD, and design backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to create secure access to Azure for at-home workers by configuring and troubleshooting firewalls and VPN tunnels. For information about Progent's expertise for Microsoft Azure, go to Azure consulting.
Microsoft 365, formerly branded Office 365, is Microsoft's growing family of client productivity applications and cloud services offered by subscription. Office apps and services are provided in a variety of bundles intended for customers ranging from students and small offices to major enterprises. Progent can provide fast and affordable remote contact with consultants knowledgeable about Microsoft 365-compatible devices based on Windows, Mac, iOS, and Google Android technology. Progent can assist your business to evaluate the various subscription plans offered with Microsoft 365 and configure 365 applications for your remote workers to achieve maximum business value. To find out about Progent's consulting expertise for Microsoft 365, visit Microsoft 365 integration support.
Microsoft 365 Exchange Online is among the most popular applications in Azure-hosted Microsoft 365 product line. Exchange Online offers the benefits of lower spending for physical infrastructure, easier management, dynamic scaling, high reliability, and additional benefits inherent with public clouds. Microsoft has designed Exchange Online to operate smoothly with local deployments of Exchange, enabling you to create hybrid cloud/onsite networks. Progent's Exchange consultants can provide as-needed help to guide you past challenging technical roadblocks and also offer end-to-end project management services to ensure your telecommuters have easy and safe access to your Exchange Online deployment. For details Progent's expertise for Exchange Online, visit Microsoft 365 Exchange Online configuration and troubleshooting expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud computing market and is the industry's leading source of cloud services. Progent offers rapid and affordable online access to cloud integration experts who can help your business to plan, implement, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud services with local data centers and with other public clouds such as Azure. Progent also offers access to Cisco-certified CCIE networking consultants to assist you to build a high-uptime network model so your employees have a productive computing environment regardless of whether they are working from your headquarters, a remote branch, at home, or on the move. To find out about Progent's consulting services for Amazon AWS, see Amazon AWS consulting services.
Google Cloud (GCP) is a popular set of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can assist you to expand your current IT resources with the Google Cloud Platform, and Progent's database experts can show you how to make your key applications cloud friendly so your telecommuters can take full advantage of Google Cloud services. Progent can assist your organization to deploy virtual machines on GCP Compute Engine, design an efficient storage solution with Google Cloud Storage services, and streamline access control for remote workers with GCP Cloud Identity. Progent's consultants can also help your organization to use GCP's management tools to control and track your GCP ecosystem. For details, go to Google Cloud Platform integration support.
Help Desk Support for At-Home Workers
A fast, enterprise-wide transition to a teleworker workforce, which could be motivated by a pandemic or as a component of a business continuity preparedness plan, can overstretch even a high-performing internal Call Desk. Progent's Help Desk Call Center services make it possible for organizations of any size to outsource or expand their Help Desk by using Progent's online Technical Response Center services.
- Progent's Standard Help Desk Call Center services utilize Progent's nationwide network of online technical support experts along with world-class trouble ticketing and tracking technology to provide an economical, modern Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 desktop support from service requests through trouble ticket generation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal enables teleworkers to monitor or edit the status of their current tickets, enter details, and append screen captures and attachments. Support services are provided at a significant price reduction off Progent's normal Level 1 technical service charges, and Progent offers the option of fast escalation to Level 2 and Level 3 IT specialists to resolve complex problems. For details, go to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Supplemental Service allows your company to supplement your current Help Desk team by splitting delivery of Call Center support seamlessly between your in-house IT support organization and Progent's extensive pool of PC support engineers and subject matter specialists. Progent's shared Help Desk Call Center service uses a collective support model based on the leading PSA tool for handling service requests and trouble tickets, establishing ownership, monitoring progress, and generating reports. For details about how Progent's Support Desk Supplementation Services can enable your business to deliver best-in-class desktop support to your from-home workers, see Progent's Help Desk Call Center augmentation Services.
Cybersecurity for Remote Workers
Work-from-Home (WFH) workers commonly use their own devices and often operate in an unsecured physical area. This increases their vulnerability to cyber attacks and requires judicious configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, intensive user education, and the development of policies based on best practices. Progent's veteran roster of cybersecurity solutions consultants can help your business to plan, configure and maintain an effective security solution that guards critical information assets in networks that incorporate remote workers.
Firewalls allow companies to create a network that can be securely utilized by local users and by teleworkers, mobile employees, suppliers, clients, and other stakeholders. Modern firewall devices allow you to assign and control appropriate access rights to different groups of users and to expand your network and modify your security profile as your company evolves and as network attacks become more sophisticated. Progent works with both new and older security devices from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To learn more about Progent's firewall support services, go to firewall integration and support services.
Remote Endpoint Monitoring makes it easy to track the various devices utilized by teleworkers and either reject or identify and mitigate the latest threats such as ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is put on every protected endpoint device, monitoring all activity and using state-of-the-art machine learning from SentinelOne to detect new threats before they can spread. When an attack is spotted, ProSight Active Security Monitoring instantly disconnects the targeted endpoint device from the corporate network to contain the malware. Because the ProSight ASM agent is self-contained, endpoints remain protected even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for at-home workers.
Progent's Duo MFA managed services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices. With Duo 2FA, when you sign into a secured application and give your password you are requested to verify who you are via a device that only you have and that uses a different ("out-of-band") network channel. A wide selection of out-of-band devices can be used for this second form of ID validation such as a smartphone or wearable, a hardware token, a landline telephone, etc. You can designate several verification devices. To find out more about ProSight Duo two-factor identity validation services, see Cisco Duo MFA two-factor authentication services for an at-home workforce.
Security Audits can evaluate the exposure of your network to all classes of external and internal security threats for an environment that includes at-home workers. Progent can run remote, automated security analysis software for rapidly and economically detecting a broad range of security weaknesses that can be surfaced via the Internet. Progent's endpoint security audit consulting services, which can be managed by network security professionals with advanced credentials such as CISA, CISSP, and GIAC, can help your business to evaluate your processes and governance policies and review your WAN architecture to enable you to implement the highest level of protection for your at-home workers.
Download White Paper: Securing a Work-From-Home Environment
To read or download a white paper describing critical areas to concentrate on for protecting a network that incorporates telecommuters, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Teleworkers
Data Protection covers backing up and restoring vital data so as to prevent data loss and reduce recovery time in the event of storage system problems due to equipment breakdowns, software glitches, human error, malware, or other causes. Reliable data protection solutions can be particularly challenging to architect and maintain in hybrid networks that incorporate private data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for telecommuters must address multiple kinds of personally owned endpoint devices. Progent offers fast online access to consultants familiar with a wide array of platforms for backing up Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, iOS and Android tablets and smartphones. Popular backup/restore solutions maintained by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect data distributed across a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud storage and includes granular recovery and unified management.
- Disaster Recovery/Business Continuity plans typically envision circumstances that require a temporary switch to telecommuting. Progent's expert disaster recovery planning experts and business continuity planning specialists can help your company to create, document and validate a DR/BC strategy that includes the logistics of switching to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has renamed and reshuffled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing local endpoints. Endpoint Manager provides a unified environment for safeguarding critical data by managing local, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud-based service for managing and protecting off-premises computers and software. Remote endpoint computers can be personally owned or business owned. Network administrators managing the endpoint devices of telecommuters can use Intune to provision and validate apps on devices, push patches and certificates, set up policies for permission to access information and resources, manage passwords, create VPN connections, determine how home-based workers share data, set up threat protection, verify security compliance, and delete sensitive data from missing, stolen or deactivated endpoint devices. Intune works with iOS/iPadOS, Android, Windows, and macOS computers. To find out about Intune and how Progent can assist you to use this platform to administer the devices of your at-home workforce, see Intune telecommuter device management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM platform that helps network administrators to keep remote endpoints up to date and protected. Workspace ONE uses VMware AirWatch technology for centralized endpoint administration plus VMware's Horizon virtual software delivery platform for authorization control, app management, and configuration management of endpoint devices. Workspace ONE runs with endpoints powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product through a one-time purchase. Key capabilities of VMware Workspace ONE include fast over-the-air deployment of new laptops, immediate onboarding of new employees, policy set up and enforcement for all categories of devices, aggregated reporting and performance analytics, email encryption, and integration with Microsoft applications and cloud services. To learn about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Montreal, Quebec company, call
An index of content::
Work from Home Infrastructure Consulting
Offsite Workers Infrastructure Professionals
Progent can assist small and mid-size businesses to plan, implement and debug the network infrastructure to support at-home workers.
Remote Support Work at Home Endpoint Management
At Home Employees Endpoint Management Specialists
Progent can help small and medium-size organizations to implement unified remote endpoint management platforms for administering devices operated by offsite workers.
QTS Data Center Sacramento Consultancy
QTS/Heracles Colocation Center Specialists
The QTS Internet Data Center is situated in the earthquake-neutral Natomas area of Sacramento, CA. If your business is currently using the QTS data center as a colocation facility or if you are planning on migrating your main or offsite backup system to the Herakles data center, Progent can provide a variety of cost-effective services that include data center relocation, equipment deployment and updates, network improvements, comprehensive project management, virtual server expertise, remote network monitoring, automated system management, software development, disaster recovery solutions, data security assessment, and the support of Progent's Test Lab.
Professional Google Cloud Machine Learning
Google GCP Cloud Vision Services
Progent can provide cost-effective online and onsite support to help companies to move any part of their core IT infrastructure to Google Cloud Platform services. This can save time and equipment costs and allow access to Google's state-of-the-art machine learning technology. Progent can help you with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design, testing, configuration, centralized administration, performance optimization, software license management, backup/restore solutions, and security.
Cisco Firepower Firewalls Remote Consulting
Cisco Firepower NGFW Firewalls On-site Support
The new ASA 5500-X Series of firewalls with Firepower Services provide substantially more value than Cisco's previous PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can help your company to maintain your current PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, tune, manage and debug firewall environments built on Cisco ASA firewalls with Firepower Services.
Windows 2019 Engineer
Windows Server 2019 USB Drive Witness IT Consultants
Progent's Windows Server 2019 disaster recovery planning experts can assist your business to plan and deploy a disaster recovery solution built around Microsoft's advanced Failover Clustering tools such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Technical Consultant Branch Location
Support Outsourcing Branch Offices
Years of background providing Microsoft expertise and Cisco network consulting has enabled Progent to build a unique capability for supporting branch offices that require network service with the flexibility associated with with small firms but which offers effective client interaction, thorough documentation, and compliance with enterprise IT standards. If your corporation has a branch office situated anywhere in or any region covered by Progent's consultants, Progent can provide a wide array of onsite and remote IT consulting services and network design expertise.
Windows, UNIX, Solaris Remote Technical Support
Microsoft Experts Windows and UNIX Consultants
Progent's UNIX platform support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise provides you with a convenient one-stop consulting firm to show you how to create and maintain a protected and robust cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Firepower Professionals
Firepower Services Computer Engineer
The current Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-premier CCIE network consultants can help you to manage your current PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to design, deploy, tune, administer and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.
24/7 NetApp MetroCluster Design Consultancy
NetApp MetroCluster Troubleshooting Consultancy
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery between sites located as far as 300km apart from each other. Progent's team of veteran network experts can help you to plan, deploy, administer, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster deployment that meets your technical requirements and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with tasks such as assigning shelf IDs, arranging aggregate layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and verifying your MetroCluster disaster recovery solution to show compliance with industry standards and government requirements.
Microsoft Windows Server 2012 Online Help
Windows Server 2016 Remote Support Services
The complexity and integration demands of Microsoft Windows Servers calls for a network consulting firm with practical expertise and in-depth familiarity with designing and integrating cohesive, end-to-end business technology solutions. The background of Progent's Microsoft-certified experts, which averages more than 10 years working with Microsoft integration, ensures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your business goals. Progent's consulting services can help you with designing, deploying, managing, and supporting Windows Server solutions that increase the business value of your IT system. Progent's consultants can help you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows XP and other clients.
MFA and Single Sign-on (SSO) Network Consultant
Duo Multi-factor Authentication Integration
Progent's Duo services incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication. Duo supports single-tap identity confirmation on Apple iOS, Google Android, and other out-of-band devices.
SCCM 2016 Configuration
24x7 SCCM 2016 Software Inventory Integration Support
Configuration Manager 2016 automates software provisioning and updating, centralizes compliance settings management, keeps track of network resources, protects against company data leakage, performs health reporting, allows secure end-user self service, and offers a single control mechanism for managing mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can assist you with any aspect of planning, implementing, operating and repairing a SCCM 2016 solution for local, cloud-based, or hybrid environments.
Microsoft Teams with OneDrive Engineers
Consulting Services Microsoft Teams high availability
Progent can help your organization to design an upgrade to Microsoft Teams from Skype for Business and configure, administer, and debug a cloud or hybrid implementation of Microsoft Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
System Center 2016 Hybrid Cloud Integration Online Support Services
System Center 2016 and Windows Server 2016 Help and Support
Small to mid-sized businesses can now enjoy all the advantages of System Center Operations Manager 2007 and in addition have fast access to Progent's Microsoft Certified IT support professionals. With Progent's affordably priced IT support programs, small businesses can select a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing solution. Progent supports Operations Manager to offer small business information systems enterprise-class availability, security, and productivity.
Dynamics GP Visual Studio Consulting Services
Microsoft Certified Dynamics GP Development Services
Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer platforms make it possible to design custom mission-critical programs and eCommerce solutions that integrate seamlessly with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting services can help you create reports that let you track your business more effectively, transforming uncooked information into valuable insights into your business.
Wireless Security Consultant Services
Wireless Security Consulting Services
Progent's certified cybersecurity experts can oversee cybersecurity tests of company-wide security to determine your company's cybersecurity profile compliance with key international cybersecurity standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand company-wide security reviews, and focused cybersecurity assessments for specific areas of cybersecurity such as endpoints or cloud applications. Progent's qualified security engineers can also conduct comprehensive information security assessments to determine your organization's compliance with important international security standards including HIPAA, NIST, and ISO 17799.
Microsoft Windows 2000 Help and Support
Online Troubleshooting Microsoft Windows 2000
Progent's certified Windows 2000 Server experts can provide computer support and IT consulting services for the entire family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Microsoft Windows Server 2003. Progent's Windows Server 2000 integration, update, and support services include network planning, installation, project management, on-site and off-site support, Call Center outsourcing, expert security analysis, full service outsourcing, and economical co-sourcing.
Windows Server 2016 Cluster Operating System Rolling Upgrade Outsourcing
Immediate Windows Server 2016 Virtual Machine Load Balancing Engineer
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a DR solution built around Microsoft's most advanced Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity equipment, VM Load Balancing for improving the speed and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness.
Expert Microsoft Certified Best Practices Technician
Information Technology Manager Access to External Support Databases
Progent's staff of Microsoft and Cisco Certified experts average longer than a decade of hands-on professional experience, at the forefront of IT service, performing a wide variety of technical projects for a large array of businesses. Each Progent support professional shares a refined set of personal best practices which are combined into shared leading practices standards that Progent instills in its support personnel. This means that you get not just expert technical help, but also a support engineer with field-tested approaches for applying technical knowledge to repair real-world IT problems quickly.
Microsoft SQL Server 2008 Remote Support Services
Setup and Support Microsoft SQL Server 2016
Progent's Microsoft certified professionals can offer small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the speedy development of advanced business applications that offer your business a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and outside the firewall. In addition to offering expertise, support and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information system. Progent can also help you upgrade from older versions of Microsoft SQL Server to SQL Server 2005.
Meraki WiFi 6E AP Migration Consultant Services
Meraki 802.11ax AP Remote Support
Progent's Cisco-certified Wi-Fi networking consultants offer online and on-premises consulting and support services to assist your organization to design, configure, manage, optimize, and debug Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent's consultants can also assist your organization to design and deploy hybrid networks that combine local and cloud-based services and that deliver easy access, advanced security, unified management, and consistent operation for all your mobile and desktop devices.
Windows 8.1 Upgrade Consulting
Microsoft and Cisco Certified Expert Microsoft Windows 8.1 Consultant Services
Progent's engineers can deliver a range of consulting services to assist companies of any size to deploy, administer, and support IT systems that incorporate workstations, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprise customers, Progent's senior project management consultants can help create test environments to assess Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans based on proven methodologies.
Consult VMware vRealize Automation vRA
Top VMware NSX Design Consulting Services
VMware's NSX virtual network technology allows you to build entire networks in software. NSX allows virtual networks to be deployed in minutes and managed with a high level of automation regardless of the hardware used by the underlying IP network. VMware Site Recovery Manager (SRM) supports programmatic recovery, application mobility, and non-intrusive site migration, failback and site re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, updates and patches and can generate reports to verify complete service recovery, validate Service Level Agreements and demonstrate DR compliance. When integrated with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly restore the entire virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help you to plan, configure, test and administer a DR system powered by VMware Site Recovery Manager and VMware NSX.
Exchange 2013 DAG Engineers
Microsoft Experts Exchange 2013 Migration Help and Support
Exchange 2013 incorporates significant improvements to the capabilities of its predecessor Exchange Server 2010 and delivers powerful innovations plus a revamped architecture. These improvements affect key IT areas including manageability, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, cross-version interoperability, and the user experience. Progent's certified Exchange Server 2013 consulting professionals can assist your organization to understand the possible advantages of migrating to Microsoft Exchange Server 2013, create a cost-effective test and deployment plan, and train your IT team to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable remote consulting and management services for Microsoft Exchange 2013.
Windows 8.1 Client Hyper-V Small Business IT Consultants
Windows 8.1 Migration Technical Firms
Progent's engineers can provide a range of technical services to assist organizations of any size to deploy, administer, and troubleshoot environments that incorporate workstations, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can assist to create testing environments to assess Windows 8.1 and plan and implement Windows 8.1 deployment plans following proven methodologies.
Windows Cluster Shared Volumes Integration Support
Failover Clusters Windows Server 2012 R2 Computer Consultants
Progent's Microsoft-certified failover clustering consultants can help you to evaluate the advantages of adopting Microsoft Windows Server 2012 failover clustering to create an advanced fault-tolerant/disaster recovery strategy, help your organization to design and install a Windows Server 2012 environment, provide online and on-premises consulting services and engineering support for failover clusters that include physical servers or virtual machines, and show you how to streamline the management of failover clusters.
Helpdesk for Telecommuters Network Consulting
Call Desk for at Home Workforce On-site Support
Progent has 20 years of experience assisting small and mid-size businesses to plan, deploy, optimize, administer, and troubleshoot computer networks that incorporate teleworkers.
Cisco DNA Center On-site Support
Remote Troubleshooting Catalyst 9136AX Access Point
Progent's Cisco Catalyst 9100 Series 802.11ax AP experts offer affordable online and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Aironet Outdoor APs Computer Consultants
Top Aironet Wave 2 AP Support Outsourcing
Progent's Cisco CCIE Wi-Fi network infrastructure experts offer remote or on-premises integration and troubleshooting support to help your organization to design, configure, update, tune, administer and debug Aironet wireless AP deployments of any scale or architecture. Progent's Cisco wireless controller experts can also help you to combine your wireless environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity foundation that is simple to manage and expand. Progent also offers affordable Wi-Fi site surveys to assist you to decide the most efficient selection, placement and setup of Aironet wireless APs to accommodate your specific workplace design, construction, and expected workloads.
Support and Integration Microsoft Dynamics 365 Business Central
Navision and Dynamics NAV Setup and Support
Microsoft Dynamics 365 Business Central (previously, formerly} called Microsoft Dynamics NAV and Navision) provides SMBs a unified soultions for financials, inventory, operations, capacity planning, purchasing, sales and marketing, demand forecasting, and business reporting. Progent's Dynamics Business Central consultants can assist your organization to manage your older Dynamics NAV environment or migrate efficiently to a cloud-hosted, local, or hybrid deployment model.
ProSight Outbound Email Filtering Services
Email Predictive Sender Profiling Services
Progent's ProSight Email Guard uses the technology of leading data security vendors to deliver web-based control and world-class security for your email traffic. The hybrid architecture of Progent's Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This reduces your vulnerability to external attacks and saves system bandwidth and storage space. ProSight Email Guard's on-premises gateway device provides a deeper layer of inspection for incoming email. For outbound email, the onsite security gateway offers AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.
Power View Technical Support Services
Online Support Services Power View
Progent can provide the expertise of certified engineers as well as experienced software programmers, database administrators, project managers, Cisco-certified network architects, disaster recovery specialists, and certified security professionals to help you to assess the potential advantages of SQL Server 2012 for your business, install pilot systems at your site or at Progent's lab, design and execute out a smooth migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS platforms, and configure a cost-effective and secure network infrastructure that lets you realize the full business benefit of SQL Server 2012.
Windows Server 2019 Security and Compliance Troubleshooting
Integration Support Windows Server 2019 LEDBAT
Progent's Microsoft-certified Windows Server 2019 consultants can assist your organization to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers significant improvements in scale, speed, manageability, virtualization, cybersecurity, hybrid local/cloud deployments, resilience, and container support.
24x7 Troubleshooting Teleworker Helpdesk
Remote Workers Helpdesk Services Support and Help
Progent can provide small and medium-size companies supplemental or fully outsourced Help Desk call center support services for an at-home workforce.
Security Audit Consultant
Urgent CISA Certified Security Audit Consulting
The CISA accreditation is a recognized qualification that signifies expertise in IS security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA accreditation has consultants pass a comprehensive examination administered by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier network security audit professional able to help companies in the areas of IS audit process, IT administration, systems and architecture lifecycle, information technology support, protection of data assets, and disaster recovery planning.
Technical Support Cisco RADIUS Security
Remote Access Support Services
Cisco's security and remote access technology for small to mid-size businesses offer a complete array of manageable security products to help safeguard your wired and wireless information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, and Virtual Private Network access concentrators. Progent's professional staff of consultants includes experienced specialists with Cisco's CCIE and CCNP certifications who can help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that fit best with your corporate objectives.
Help and Support Microsoft 365 Integration
Microsoft 365 Support and Help
Progent can assist you to evaluate the many subscription plans available with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 in a way that delivers top business value. Progent supports multi-platform environments that include Windows, macOS, and Linux operating systems. Progent can also help your business to build and maintain hybrid networks that seamlessly integrate local and cloud resources.
Work from Home Teleconferencing Integration
Support Outsourcing Remote Employees Video Conferencing
Progent can assist small and medium-size companies to set up and troubleshoot conferencing technology to enable their teleworkers to collaborate productively with colleagues and clients.
System Center MOM Specialists
Monitoring and Reporting Online Support
Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, enhancing and fixing SCOM solutions and offer organizations of all sizes advanced online or onsite consulting support for SCOM 2012. Progent can help you to plan an architecture for System Center 2012 Operations Manager servers that delivers the performance and resilience required to monitor your IT resources effectively, whether your infrastructure are on-premises, cloud-based, or a mixed environment. Progent's SCOM consultants can also help you to import and set up System Center 2012 Operations Manager management packs according to leading practices for monitoring network fabric as well as Microsoft and third-party apps and services. In addition, Progent can provide fast remote or on-premises troubleshooting to help you to fix critical issues detected by System Center 2012 Operations Manager.
Engineers ProSight Remote IT Management
Professional Network Management Outsourcing
Progent's ProSight portfolio of managed services are intended to offer businesses who have small internal network support teams with affordable help from enterprise-class management platforms and technical expertise. Advantages of the ProSight catalog of managed services include fixed network management expenses, smart automation of common management tasks, ongoing adoption of the latest information technology, graceful transition from legacy technology to up-to-date solutions, close alignment of information technology with strategic objectives, guidance from veteran IT experts, and freeing up management to focus on business issues instead of fast-evolving computer technology.
Amazon EC2 security Engineer
Amazon EC2 migration Programming Companies
Progent offers affordable remote consulting to help businesses of any size to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost long-term archiving. Progent can help your IT team with every aspect of Amazon AWS integration including requirements analysis, readiness evaluation, architectural design, testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewalls and VPN connections and can help you deploy cloud-centric or hybrid cloud networking models that seamlessly integrate Amazon AWS resources. Progent offers as-needed consulting to assist you to resolve technical roadblocks or Progent can deliver project management outsourcing services to help you move to the Amazon AWS cloud on schedule and within budget.
SQL Developer
SQL Development
SQL Server 2000 is a complete, Web-enabled database and data analysis solution that enables the fast development of a new generation of high-end applications that can give your company a significant competitive advantage. SQL Server features built-in support for XML and the ability to query across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of background supporting Microsoft technology, ensures you success in designing, installing and supporting Microsoft SQL Server solutions that are well connected with other applications powered Microsoft's .NET environment.
IT Consultants Microsoft Office SharePoint Server 2013
SharePoint Portal Server Configuration
Progent's Microsoft-certified consultants offer small and midsize companies IT consulting, maintenance, and repair services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, teams and information. SharePoint Portal Server offers a common spot for your employees or clients to connect to, manage, distribute and interact with useful data, documents, and applications and to communicate with one another. It enables quicker and more intelligent decisions, more efficient access across groups and more streamlined business practices. The main goal of SharePoint Server is to gather together, in a productive way, all of the many sources of information accessible within and without a business network. Windows SharePoint Services connect employees, clients, workgroups and major tasks with the knowledge they've developed in a way that makes data convenient to locate, retrieve and apply.
Exchange 2000 Upgrade Migration
Exchange Server 2000 Consulting Services
Progent is among the most qualified network consulting companies for creating e-mail solutions powered by Microsoft Exchange 2000. Progent specializes in helping small companies derive the full benefits of Microsoft Exchange 2000 for common situations such as updating from Microsoft Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 administration.
MCSE Expert Certified Microsoft ISA 2004 Server Engineer
Online Support ISA 2000 Server
Progent's Microsoft certified professionals offer small and medium sized companies expertise for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers include an advanced application-layer aware firewall that can secure your business system from attack by outside and inside sources. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which enables these products to detect many attacks that can elude ordinary firewalls. The integrated firewall and VPN architecture of Forefront Threat Management Gateway and ISA Server support stateful filtering and monitoring of all VPN streams. ISA Servers are the mainstay of Microsoft's system security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security consultants can help you enhance your network security through experienced planning and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can assist your company to configure Microsoft Forefront Threat Management Gateway 2010, manage and troubleshoot any version of ISA Server, or migrate from ISA Server to Microsoft Forefront Threat Management Gateway.
Polycom ATX Telepresence Consultants
Polycom ATX Telepresence Consultant Services
Progent can provide the services of a certified engineer with expertise integrating products from the leading video conferencing/telepresence providers such as Cisco, Polycom, LifeSize and Radvision and can help you to plan, install, expand, or troubleshoot a video conferencing environment that preserves your investment and optimizes the business value of your information system. Progent can also provide the services of network infrastructure consultants who can help businesses of any size to create and maintain a communications network that provides the performance, reliability, protection, and expandability required to support your video conferencing/telepresence environment.
24x7x365 Online Support Services System Center 2016 and Windows Server 2016
System Center 2016 Hybrid Cloud Integration Support Services
Progent has over two decades of background deploying, and supporting the core components that make up Microsoft System Center and can assist you to design, deploy, maintain, and repair your System Center ecosystem to maximize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent's consultants can assist your organization to upgrade to the current edition of System Center from a previous one or from another datacenter management solution to deliver the advantages of best-in-class deployment, management automation, security and compliance, plus datacenter and application performance monitoring.
After Hours CISA Certified Security Expert Amazon EC2 endpoint Programming Companies
Microsoft Certified Expert Amazon EC2 security Development Group
Progent offers affordable remote consulting to assist companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can assist you with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security and compliance.
MCSE Expert Certified MS SQL Security Consultant
SQL Server 2008 Upgrading
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that opens the door to the rapid development of cutting-edge high-end programs that can provide your business a critical competitive advantage. Microsoft SQL Server 2000 provides built-in support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's certified SQL Server 2000 engineers, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in designing, installing and administering Microsoft SQL Server applications that are well connected with other applications based on Microsoft's .NET environment.
24x7 NetDocuments and Exchange Server Specialist
Remote NetDocs SetBuilder Technology Professional
NetDocuments (NetDocs) is a leading cloud-based document management system (DMS) designed for legal workflows. Progent can provide remote guidance from NetDocuments consultants who can assist legal departments and law firms to plan, configure, administer, tune, or debug a document management system environment powered by NetDocs.
Zero Downtime Data Center Consulting
Immediate Online Technical Support Non-stop Data Centers
Progent's Data Center consultants can show you how to select high availability data centers that meet the specific needs of your business. High availability colocation sites are especially appealing to small organizations because of their low cost and simplified logistics compared to pursuing a do-it-yourself approach. Attempting to design an in-house data center with even a minimum level of fault tolerance is too expensive for typical small businesses. Progent can show you how to reap all the benefits of non-stop data centers and 24x7 colo sites by providing a complete array of engineering and maintenance services.
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