Newark Remote Workers Connectivity Support and Consulting
Solution Planning, Configuration, Management and Help Desk Consulting
Enlarging your telecommuter workforce may have a significant effect on network architecture, cybersecurity, and company processes. Progent has 20 years of experience helping SMBs to plan, configure, manage, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Newark company to select the appropriate technologies and follow best practices in creating and operating a secure virtual ecosystem for telecommuters that facilitates teamwork and delivers maximum value. Progent can provide services that go from on demand expertise for getting you past challenging IT bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent's consultants can assist Newark, New Jersey companies to succeed with any aspect of creating a high-performing work-from-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk augmentation, data security, data protection solutions, and unified management.
Network Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure needed for an at-home workforce can be particularly complicated if you have to manage a combination of worker-owned hardware like PCs and laptops, Internet routers, and Wi-Fi APs from an assortment of manufacturers and with a variety of OS software and firmware levels. Progent's background providing remote support for both outdated as well as modern technologies in virtual office venues enables you to make cost-effective use of your available network infrastructure and provides you with ready access to top-tire consultants for making essential upgrades. Support services available from Progent to help your company to create a high-functioning work-at-home ecosystem include:
- Virtual Private Network (VPN) technology allows you to establish a secure tunnel for authorized at-home workers to use IT assets situated at your corporate data center or in the cloud. Progent can assist you to deploy and manage VPN connections between your at-home workforce and your key IT resources by providing online VPN integration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA consultants can help your telecommuters to utilize Cisco's popular AnyConnect software for secure VPN connections for a broad range of devices including Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) products enable a telecommuter to view and interact with a data center computer's desktop. This gives IT managers more control over the computing ecosystem of telecommuters and offers them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home computer networks to the Internet and typically support VPN connections, local wireless networks, and firewalls. Progent can provide top-tier online consulting for integrating home routers from a range of vendors. See router integration services from Cisco-certified consultants.
- Home Wi-Fi networks, typically supporting families and visitors, are frequently used by at-home employees to access their Internet router for work. This can cause throughput as well as security issues. Progent can help you to mitigate these problems by providing expertise that include Cisco Aironet configuration expertise, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti Unifi WiFi AP integration help.
- Internet connectivity methods impact the speed and availability of connections between telecommuters and the company network. Mission-critical processes may require redundant Internet access in case the normal connection breaks. Progent can provide expertise for selecting service providers, picking appropriate service bundles, and setting up high-availability Internet access. See Internet connectivity solutions.
IP Voice Solutions for Remote Workers
Expanding the company phone system to include telecommuters is critical to supporting a productive work-at-home solution. A variety of cloud-based digital PBX products are used by SMBs to support remote users. Many enterprises rely on Cisco's modern or legacy platforms for VoIP solutions. Progent can assist organizations of all sizes to plan or maintain a telecommuter VoIP service that delivers the flexibility, transparency and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to assist organizations tune their current Cisco VoIP environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends high-end telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and multimedia software deployed across the network. CUCM supports additional mixed media services such as unified messaging, voice/video conferencing, and team collaboration networks. For details about Progent's Unified Communications Manager expertise, visit CUCM expertise.
- CallManager is Cisco's earlier call-processing agent and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, see CallManager expertise.
- Cisco IP Gateways enable integration with public telephony networks and with clients working outside the corporate firewall like at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and deliver online deployment and debugging expertise.
Video Conferencing for At-Home Workers
A wide selection of voice/video conferencing platforms from leading vendors enable online discussions, video and voice conferencing, chat, and content sharing for both local users and at-home workers. Many organizations use a mix of conferencing products to meet the needs of their different partners and clients. Progent can assist you to manage your existing conferencing environment and optimize the experience of your remote employees.
- Skype for Business is Microsoft's popular communications product that enables real-time presence, instant messaging, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist you to set up and maintain Skype for Business client software to support your at-home employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 simultaneous users for voice/video calls. For details about Progent's consulting services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud, Webex capabilities include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for future reference and training. For details about Progent's consulting expertise for Webex as well as for additional video conferencing products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with capabilities such as voice/video calling, persistent chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting expertise for these conferencing platforms and help you to tune your WAN infrastructure to host them.
Microsoft Integrated Collaboration Software for Remote Workers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Office families, providing a rich environment of productivity apps that create a consistent user interface for sharing data and ideas across multiple sites and on a wide selection of endpoint computers. Progent has provided online consulting support for SharePoint and Exchange since their initial releases and can help businesses to configure these flagship collaboration platforms to optimize the effectiveness of your at-home workforce.
SharePoint uses web entities to facilitate collaboration and information sharing by offering policy-based access to data, workflow, and tools for searching through company-wide business data. SharePoint allows you to build protected portals that permits remote workforce to see and edit consolidated corporate intelligence via Wikis, Blogs, social sites, and Web Parts. For details about Progent's SharePoint consulting services, go to SharePoint configuration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, refer to planning and configuration expertise for Exchange Server.
OneDrive is Microsoft’s collaborative cloud-based storage service, comparable to GoogleDrive. At-home workers can store files to OneDrive, and co-workers can retrieve them safely through a browser. Provided with Office 365, OneDrive allows home employees to co-edit files. Edits made offline are uploaded when you reconnect to the Internet. For details about Progent's support services for OneDrive, visit Onedrive integration consulting.
Cloud Integration Services for At-Home Workers
Progent can provide fast and affordable online support for enabling organizations to create, maintain and troubleshoot cohesive network architectures that combine physical data centers, telecommuters, branches, plus public cloud resources. Progent can provide top-tier consultant for all modes of cloud service delivery including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help at-home workers resolve problems with cloud access, identity, and cybersecurity.
Microsoft Azure is a popular platform for cloud services that allows you to use infrastructure, virtual servers, and critical applications hosted on Microsoft's extensive cloud. Azure includes over 100 cloud-based services including the ability to host Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can assist your organization to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, unify identity control with Azure AD, and design backup and recovery systems with Azure Backup. Progent can also show you how to establish secure access to Azure for remote workers by setting up and debugging firewall appliances and VPN IPsec tunnels. For details about Progent's expertise for Microsoft Azure, see Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's popular suite of business productivity software and cloud services available on a subscription basis. Office apps and cloud services are marketed in a selection of bundles intended for users ranging from students and small offices to large corporations. Progent offers quick and easy remote access to experts knowledgeable about Office 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent can help you to evaluate the numerous subscription bundles available for Microsoft 365 and configure 365 applications for your at-home workers in a way that delivers top business value. To find out about Progent's consulting services for Microsoft Office 365, see Microsoft 365 integration support.
Exchange Online is among the most popular cloud-based applications in Azure-hosted Office 365 product line. Office 365 Exchange Online offers the benefits of lower costs for data center infrastructure, simplified management, on-demand scaling, high reliability, and other benefits associated with public clouds. Microsoft has designed Microsoft 365 Exchange Online to operate seamlessly with on-premises deployments of Exchange, enabling you to create hybrid information systems. Progent's Exchange experts can provide occasional help to get you past tough IT bottlenecks and also offer end-to-end project management outsourcing to make sure your remote workers have easy and safe access to your Exchange Online environment. To learn Progent's support services for Exchange Online, refer to Microsoft 365 Exchange Online integration and support consulting.
Amazon AWS is a trailblazer in the public cloud arena and is the industry's biggest provider of cloud services. Progent can provide fast and affordable online access to cloud connectivity consultants who can assist your business to design, implement, maintain, and troubleshoot hybrid information networks that integrate Amazon AWS cloud-based services with local resources and with other public clouds such as Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to help you to build a high-availability network architecture to make sure your employees have a productive computing experience regardless of whether they are working from your main office, a remote branch, at home, or on the road. To learn about Progent's consulting expertise for Amazon AWS, see Amazon AWS integration services.
Google Cloud (GCP) is a popular set of cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can help your business to expand your existing IT assets with the Google Cloud Platform, and Progent's database experts can show you how to make your critical applications cloud ready so your telecommuters can benefit fully from Google Cloud Platform services. Progent can help your organization to set up VMs on Google Cloud Compute Engine, plan a cost-effective storage system with Google Cloud Storage services, and streamline identity management for at-home workers with GCP Cloud Identity services. Progent's consultants can also assist your organization to utilize GCP's unified management technology to administer and monitor your GCP ecosystem. To learn, visit Google Cloud Platform integration support.
Help Desk Services for At-Home Workers
A rapid, enterprise-wide switchover to a teleworker workforce, which could be the result of a pandemic or as an element of a disaster recovery/business continuity preparedness plan, can overstretch even a well-staffed in-house Call Center. Progent's Help Desk Call Center services make it possible for businesses of any size to outsource or augment their Call Desk by using Progent's online Technical Response Center team.
- Progent's Standard Help Desk Call Center support services utilize Progent's extensive team of remote IT support experts along with enterprise-class trouble ticketing and tracking software to offer an affordable, state-of-the-art Support Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all facets of online Level 1 PC support from service requests to ticket generation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows teleworkers to track or update their active tickets, add details, and upload screen captures and attachments. Technical support services are provided at a significant price reduction off Progent's normal Level 1 desktop support rates, and Progent offers the option of fast escalation to Level 2 and Level 3 support experts to resolve advanced problems. For more information, go to Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Center Supplemental Service enables you to augment your existing Call Center organization by sharing delivery of Call Center support seamlessly between your in-house support organization and Progent's extensive pool of desktop support engineers and subject matter experts. Progent's shared Help Desk Call Center service uses a collective support solution based on the number one professional services automation (PSA) tool for managing help requests and ticketing, establishing ownership, monitoring progress, and producing management reports. To learn how Progent's Help Desk Call Center Augmentation Services can enable your business to deliver world-class technical support to your at-home employees, see Progent's Call Center supplementation Services.
Cybersecurity for Teleworkers
Teleworkers commonly run their own computers and work in a physically unsecured area. This worsens their vulnerability to cyber attacks and requires judicious use of security appliances, remote monitoring, and the creation of security policies that follow best practices. Progent's veteran roster of certified data security experts can assist your business to plan, deploy and manage a compliant security solution that safeguards critical data in networks that incorporate at-home workers.
- Firewalls enable you to build a network environment that can be safely utilized by local users as well as by an at-home workforce, mobile users, vendors, customers, and the public. Modern firewall appliances allow you to configure and manage appropriate access rights to various classes of users and to scale your IT network and adjust your security as your business evolves and as network attacks grow increasingly complex. Progent supports both current and older firewall appliances from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall integration expertise, see firewall integration and support services.
- Remote Endpoint Monitoring makes it possible to track the various computers utilized by telecommuters and either block or identify and mitigate modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on each protected endpoint, monitoring all activity and using state-of-the-art machine learning to identify new threats before they can spread. When an attack is discovered, ProSight Active Security Monitoring immediately isolates the impacted endpoint device from the corporate network to contain the threat. Since the ProSight ASM software agent is autonomous, endpoints stay secure even if they are offline. For details about ProSight Active Security Monitoring, refer to remote endpoint security monitoring for teleworkers.
- Security Audits can evaluate the exposure of your network to all types of outside and internal security threats for a network that includes remote workers. Progent can deploy remote, automated cybersecurity inventory scanning for quickly and economically detecting a broad range of security gaps that can be surfaced via the Internet. Progent's security assessment experts, which can be managed by security experts with advanced credentials such as CISA, ISSAP, and GIAC, can help your business to audit your processes and policies and review your network infrastructure to allow you to implement the highest level of security for your remote workers.
Data Protection Solutions for Remote Workers
The field of Data Protection covers backing up and restoring vital data in order to avoid data loss and minimize recovery time and effort in the event of storage system failures due to hardware issues, software hiccups, user error, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to design and manage in hybrid networks that combine in-house data centers, public clouds, and at-home workers.
- Backup/Recovery solutions for an at-home workforce must cover diverse types of user-owned endpoint devices. Progent can provide quick online access to consultants familiar with a wide range of platforms for backing up Windows, Apple and Linux/UNIX servers and desktops as well as laptops, iPads and smartphones. Leading backup/restore products supported by Progent's data protection experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Retrospect, and Time Machine. To back up resources spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud-based storage and features fine-grained recovery and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) strategies commonly envision scenarios that require a rapid changeover to telecommuting. Progent's senior disaster recovery preparedness experts and business continuity planning consultants can assist you to develop, document and validate a DR/BC strategy that includes the process of switching to telecommuting.
Unified Management for Remote Workers
Microsoft has renamed and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which includes Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite endpoints. Endpoint Manager features a unified environment for safeguarding corporate information by managing local, mobile, and at-home endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing off-premises devices and software. Managed endpoint devices can be personally owned or company owned. Network admins managing the enrolled endpoint devices of at-home workers can utilize Intune to deploy and authenticate applications on devices, push updates and certificates, configure rules for accessing data and networks, set passwords, establish VPN tunnels, control how telecommuters share data, set up threat protection, verify compliance, and erase corporate information from missing, stolen or decommissioned devices. Intune can be used with Apple iOS, Google Android, Windows, and macOS/OS X devices. To learn about Intune and to find out how Progent can help your company to use this platform to administer the endpoint devices of your at-home workers, see Intune telecommuter device management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) product that allows network managers to keep off-premises endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint administration plus VMware's Horizon virtual application delivery technology for access control, app management, and setup management of endpoints. Workspace ONE operates with endpoints based on Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises deployment via a one-time purchase. Key capabilities of VMware Workspace ONE include fast over-the-air provisioning of out-of-the-box notebooks, immediate onboarding of new employees, policy set up and enforcement for all categories of devices, unifies reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud services. To find out about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE mobile device management consultants.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home solution for your Newark, New Jersey organization, call
An index of content::
Microsoft Hyper-V Server Consolidation Technology Consulting
Hyper-V 3.0 Server Computer Consultant
Progent's network consultants can help you evaluate the possible advantages of Hyper-V-powered virtualization for your company, conduct pilot installations to validate Hyper-V's operation with your production software, assess your network architecture for optimal operation with virtualization technology, assist you in moving to Microsoft Windows Server 2008 and setting up Hyper-V, train your IT personnel to track and manage Hyper-V, provide expert consulting help for improving the protection of your virtual servers, establish and test business continuity procedures that maximize network availability, and provide ongoing consulting and technical support including low-cost online troubleshooting and turn-key Help Desk outsourcing.
Windows Server 2016 PowerShell Support and Help
Network Consulting Windows Server 2016 Hybrid Cloud Integration
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist your organization to design a disaster recovery system based on Microsoft's latest Failover Clustering tools including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using commodity hardware, Virtual Machine Load Balancing for enhancing the speed and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness.
Technical Support Dynamics GP/Great Plains Features
IT Consultants Great Plains Migration
Dynamics GP/Great Plains allows you to grow and manage your company better by offering deep access to decision-driving information and a fast return on investment. Dynamics GP/Great Plains offers important productivity benefits such as its ability to expand the presence of your company, manage your financials, automate financial operations, unify processes across your business, refine inventory control, enhance order accuracy, expand sales and shorten turnaround time, and maximize cash flow. Progent can help you set up and maintain a reliable, secure server and network infrastructure to support Great Plains, and can offer expert Dynamics GP support professionals to help you reap the full benefits of your Dynamics GP/Great Plains business management system.
Amazon AWS hybrid cloud solutions Development Group
Amazon AWS instances Contract Programmer
Progent offers affordable remote consulting to assist businesses to access Amazon AWS cloud services including Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, system design and review, testing, deployment, centralized administration, performance tuning, software license management, backup/restore solutions, and security.
Co-Location Computer Engineer
Support and Help Colocation Facility
Colocation sites make it possible for companies to share world-class data centers for hosting computer hardware that runs critical applications. Progent's Microsoft and Cisco premier IT experts can help your business with all facets of your colocation strategy including choosing and moving to a colocation facility, creating system topology, defining required equipment, on-premises and on-line maintenance, setting up online system management, and training your support personnel.
VBA for Mac Remote Support Services
Microsoft Messenger for Mac Consultant
Microsoft Mac Office allows Apple Macintosh users to run the world's most familiar office productivity applications. Progent's Apple-certified Mac consultants can show you how to set up Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows-powered computers so that Mac users can access the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and system resources with co-workers who run Microsoft Windows. Progent's engineers have experience with both Mac and Windows technology and can provide service for networks that mix Mac with Windows computers with complete resource sharing, or environments which intentionally restrict sharing between Mac and Windows systems.
Comprehensive Event Management Integration Services
Operations Manager Online Technical Support
Progent's Microsoft-certified consultants have more than a decade of background designing, deploying, optimizing and fixing System Center Operations Manager solutions and offer organizations of any size expert online or on-premises consulting support for SCOM 2012. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and availability needed to monitor your IT resources efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent can also help you to import and set up System Center 2012 Operations Manager management packs according to best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite technical support to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager.
CCDP Expert Certified Aironet 802.11ac AP Remote Consulting
Aironet Wave 2 Wi-Fi AP Integration Services
Progent's Cisco CCIE wireless network experts can provide remote or on-premises configuration and debugging support to help you to design, configure, update, tune, administer and debug Aironet wireless AP deployments of any size or topology. Progent's Cisco wireless controller experts can also assist you to combine your wireless environment with your wired network infrastructure and cloud-based resources to build a seamless enterprise connectivity solution that is easy to manage and scale. Progent also offers affordable Wi-Fi site surveys to help you to determine the most efficient selection, location and setup of Aironet wireless APs to work with your specific office layout, construction, and expected network traffic.
Google Cloud Identity Consulting Services
Google Cloud solutions Consultants
Progent can provide affordable remote and onsite support to assist organizations to migrate any portion of their critical network resources to Google Cloud Platform (GCP). This can save time and equipment costs and allow access to Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, system design, testing, deployment, administration, performance optimization, software license management, backup/restore mechanisms, and security strategies.
Juniper SA700 SSL VPN Network Security Auditor
Juniper SSL Router Network Consulting
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Microsoft Operations Manager Case Study
24-7 Example Application Operations Manager
Before Progent’s MOM-based solution, network problems were handled reactively, after workers complained about them. With the help of proactive, computer generated alerts and trend analyses sent by MOM, Progent can now fix server issues before they grow to be critical enough to impact network uptime. Because of Microsoft Operations Manager, Progent can deal with potential problems before clients are aware that the problems exist. Progent offers help for MOM 2005 and MOM 2000 to deliver small company IT systems enterprise-class availability, security and productivity.
Exchange 2007 Edge Server Support
Support Outsourcing Microsoft Exchange
Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent has the knowledge and experience to complete your project quickly and economically. Progent's Microsoft Exchange 2007 help, repair, and design services include assistance with the integration of third-party add-ons to Exchange Server 2007 and the design of unified messaging solutions based on Exchange Server 2007.
Computer Engineer Microsoft Exchange
Exchange 2013 Voice Mail Technology Professional
Exchange 2013 incorporates significant enhancements to the functionality of Exchange Server 2010 and delivers important innovations plus a redesigned architecture. These enhancements favorably impact key IT areas including manageability, high availability (HA), security and compliance, cost of ownership, collaboration, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consultants can assist your organization to evaluate the possible advantages of upgrading to Microsoft Exchange Server 2013, design an efficient test and rollout plan, and educate your IT staff to maintain your Microsoft Exchange Server 2013 environment. Progent can also provide affordable online consulting and management services for Exchange Server 2013.
24x7 Check Point 15000 Firewalls Security Evaluation
Check Point UTM-1 Firewall Firewall Configure
Progent's Check Point consultants can help you choose and configure Check Point Firewall and VPN utilities and appliances powered by Check Point Software's technology to provide an affordable and efficient security defense for your corporate network. Progent can also help you configure other Check Point products such as Check Point ZoneAlarm and Check Point Power-1 firewalls with security solutions from other suppliers and offer a central source for continuing network support, maintenance, education, and design services.
UNIX Consultant Services
UNIX Professionals
If your company computer system mixes Sun Solaris platforms with Windows, Progent can help you to integrate your computers into a unified environment that allows all your operating systems to coexist for simple management, transparent dataflow, high dependability, superior throughput, and tight protection. Progent's Solaris and Microsoft Windows integration assistance offerings include IT infrastructure configuration and service, consulting for Windows services for UNIX, online network monitoring and administration, remote network support and repair, on-site technical support, and Contact Center support.
CCIE Certified Aironet Outdoor Wi-Fi Access Point Consultants
Emergency Cisco Certified Expert Aironet Wave 2 Wi-Fi Access Point Engineer
Progent's Cisco-certified wireless consulting experts can help businesses of any size to plan, implement, manage and troubleshoot Cisco Aironet wireless access point solutions to provide the throughput, coverage, density, scale, security and manageability needed for transparent connectivity between wireless and wired networks. Progent offers efficient remote and on-premises support for end-of-life and new-generation 802.11ac Aironet APs and Progent can help you design and maintain wireless solutions that include indoor and outdoor Aironet APs.
Networking Services Small Office
Remote Consulting Small Office
Progent is a leader in affordably providing world-class network help to small companies. Progent's success in addressing the IT service needs of the chronically underserviced small business market is the combined outcome of major technical and process innovations that have eliminated a great deal of the conventional costs out of managing IT support, injected unmatched technical expertise into the support system, and dramatically accelerated the repair cycle.
24 Hour Computer Consulting Office SharePoint Server 2010
SharePoint Server 2007 Technical Support
Progent's Microsoft-authorized experts can help you evaluate the economic case for implementing SharePoint 2007, consult with you on the most sensible version of SharePoint for your application, offer configuration and deployment expertise, help you to install Microsoft SQL Server as a back-end DBM, optimize your network infrastructure, integrate your standard and customized application software to operate with Microsoft SharePoint 2007, develop a comprehensive security plan that incorporates portal technology, and deliver maintenance and Help Desk support.
NetApp Clustered Data ONTAP Specialists
Open Now NetApp MetroCluster Troubleshooting Consulting
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering with replication to deliver rapid, zero data loss disaster recovery between datacenters located as far as 185 miles apart from each other. Progent's roster of veteran IT consultants can help your business to plan, deploy, administer, update, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that aligns with your functional needs and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with tasks such as assigning disk pools, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network, and verifying your disaster recovery solution to verify compliance with information assurance standards and government mandates.
Subcontractor Jobs Network Engineering
Computer Consultant Telecommuting Job
Progent is seeking to find fulltime, results-driven Microsoft accredited consultants with MCSE certification; Cisco accredited system consultants who have Cisco CCDP or CCIE credentials; security consultants with CISSP or CISA or equivalent security credentials; and high-end system architecture experts with a background in mobile access, wireless connectivity, high uptime, disaster recovery, information protection, and virtual servers. Progent also is hiring employees who can join Progent's team of desktop service technicians and remote support professionals. In addition, Progent is hiring talented managers who can perform productively in Progent's fast-paced, virtual office environment.
Windows Server 2019 Storage Replica Technology Consulting Services
Windows Server 2019 Kubernetes Containers Specialists
Progent's certified Windows Server 2019 experts can assist your organization to plan and carry out a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid model. Microsoft Windows Server 2019 offers major improvements in scale, performance, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and Linux support.
Cisco and Microsoft Certified Expert Small Office Small Business Network Consulting Group
CCIE Expert Certified Small Office Small Business IT Support Firms
Progent is a leading innovator in affordably providing world-class network support to small businesses. Progent's success in addressing the IT support needs of the historically underserved small business market is the combined outcome of key technical and process innovations that have eliminated much of the conventional costs out of managing IT service, added unmatched technical expertise into the IT service mechanism, and significantly accelerated the solution cycle.
Urgent Cisco Certified Systems Instructor (CCSI) Computer Network Specialist
CCNA Technicians
Progent offers clients access to engineers who have been awarded some of the IT industry's most prestigious certifications. Progent believes that clients have the right to be sure that their IT support consultants have accredited training plus extensive practical field experience so that Progent's clients can engage Progent's support with trust. Often, vendor certifications such as the Cisco Certified Internetwork Experts brings privileges for significantly superior vendor support than is available to uncertified service providers, enabling Progent to offer customers a higher level of computer service. In other cases, recognized credentials such as CISM or CISSP for network security can aid corporate clients to demonstrate compliance with regulatory demands by engaging the assistance of accredited industry professionals.
Home Based Microsoft Consultant Open Positions
Home Based Network Engineering Employment
Progent is convinced that a well designed and implemented information system is a vital factor for enabling any firm's success, and Progent applies this philosophy in our corporate network environment. We have built a fault-tolerant virtual office infrastructure that allows our staff consultants and authorized contractors to offer rapid and effective service, cooperate easily on challenging jobs, and experience career and private maturity by being part of an exciting company ethos of personal drive and freedom.
Consultants Mandriva Linux
Consultant Services Slackware Linux
If your company is producing Linux-based applications in an environment that has Windows-based servers, desktops, and office applications, Progent offers comprehensive IT outsourcing that allows you to focus on your field of high-value know-how without the constant hassle of managing your company information system. By using automated server monitoring and by providing online and on-site assistance when your company needs it, Progent represents an economical alternative for supporting an information system that provides high dependability, protection, and performance. Progent's Linux developer assistance offerings feature full-service it outsourcing, virtual infrastructure, online and in-person support and troubleshooting, proactive network monitoring, and Helpdesk support.
SCVMM 2012 NVGRE Gateway Computer Consultants
Online Support SCVMM 2012 and SharePoint
Progent's Microsoft-certified consultants can help businesses of any size to adhere to best practices to set up SCVMM 2012 hosts and host groups, networking, storage, and library resources; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help you to upgrade from an older edition of SCVMM or from another virtualization management system, and Progent can assist you to optimize and repair your current SCVMM 2012 environment so you get maximum business value.
Office 365 and iPhones Technology Consulting Services
Expert Microsoft Certified Office 365 and on-premises Exchange IT Consultant
Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have some Exchange mailboxes hosted on your corporate datacenter and other mailboxes resident on Office 365. Progent's Microsoft-certified consultants can help your organization with any facet of designing, integrating and debugging your hybrid Exchange solution. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical issues and also offer extensive project management outsourcing to ensure your hybrid Office 365 initiative is successfully completed on schedule and within budget.
Immediate Microsoft AD Engineer
Microsoft Active Directory Consultant
Microsoft Windows Active Directory requires extensive practical experience to configure efficiently across a large corporation. Progent’s Microsoft Certified engineers are skilled in designing, deploying, and maintaining complex Enterprise Active Directory installations. Progent’s fields of expertise with Microsoft Windows Active Directory include replication issues, multi-domain partition design, correcting corrupted Active Directory objects, dealing with residual legacy version configuration objects in online Active Directory systems, and repair of unsuccessful configurations of Active Directory and AD-integrated applications.
24/7 Consultant Cybersecurity Architecture
Open Now Security Architecture Consulting
Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status through rigorous examination and significant work with information security design. ISSAP security experts have comprehensive knowledge of access control mechanisms and methodologies, phone system and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery, and physical security. Progent's ISSAP-premier security experts can help your business with all aspects of architecture security.
CISSP Certified Information Security Officer Consultant
CISSP Certified security Systems Engineer Consultant
Progent's CISSP-premier cybersecurity experts can help businesses of all sizes with any aspect of IT security. Progent can create efficient cybersecurity solutions that protect a small business against advanced threats or Progent can design, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate local, online, and mobile users sharing network resources distributed across multiple physical sites and public and private clouds.
Design Microsoft Azure firewall configuration
Azure Planning Specialists
Progent can help businesses of any size to move all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower equipment investments. Azure offers a wealth of public cloud services and Progent can assist you to understand the benefits and restrictions of different cloud networking architectures supported by Azure. Progent can show you how to manage cloud-resident or hybrid cloud and on-premises applications and resources and make sure that you avoid the typical mistakes small organizations make when moving to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, use cloud storage with Azure Storage, manage authentication with Azure Active Directory, and build transparent backup services with Azure Backup. Progent can also help you to prepare firewalls and IPsec VPN tunnels and to integrate iPhones and iPads and Google Android smartphones and tablets.
Consultant Services Microsoft Project Server Reporting
Microsoft Project Server 2013 Support Services
Progent's Microsoft-certified engineers offer advanced expertise in deploying, managing and debugging any edition of Microsoft Project, Project Server, and Project Online and can deliver a wide range of cost-effective online support services following proven best practices to help businesses of any size to receive all the advantages of this leading project management solution. Consulting support available from Progent include solution design, software configuration and migration, setting up safe collaboration among local and remote or mobile users, network infrastructure optimization, and customized webinar training.
MS CRM Network Consulting
24 Hour Professional Microsoft CRM
Microsoft Dynamics Customer Relationship Management helps mid-market companies nurture positive client interactions. Built-in Sales and Customer Service components enable in-house staff to share information to help improve selling success and offer steady, efficient customer service. Progent can configure the optimal server and communications infrastructure, including local and offsite wireless access, to back Microsoft CRM, and Progent's Experts Team can provide your company with a certified MS CRM consultant who can help you combine Microsoft CRM with your sales or customer service data.
SCDPM 2012 Disaster Recovery Network Engineer
After Hours SCDPM 2012 and Azure Backup IT Consulting
Progent's Microsoft-certified consultants offer remote or onsite expertise to assist organizations of all sizes to plan, implement, manage, and repair a backup/restore system based on System Center 2012 Data Protection Manager. Progent's consultants can assist you to migrate from earlier releases of SCDPM or from a different backup platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for fixing particularly stubborn issues, or full project management services. Progent can also assist you to incorporate Data Protection Manager into a comprehensive disaster recovery plan.
Award Winning Exchange 2010 Migration Specialist
Microsoft Exchange Server 2010 Upgrade Consulting Services
Progent's Microsoft-certified engineers can deliver low-cost online and onsite support to implement your migration to Exchange Server 2010, generate thorough documentation of your upgraded messaging system, educate your network support staff and end users to get them ramped up quickly on Exchange 2010, and offer ongoing management services and technical support. Progent's consultants can also help you upgrade from Exchange 2010 to Exchange 2013 or Exchange Server 2016.
System Center MOM Engineers
Support and Help Comprehensive Event Management
Medium-size companies can enjoy all the advantages of System Center Operations Manager and have fast availability of Progent’s Microsoft and Cisco Certified network consulting professionals. With Progent's economically priced network support programs, mid-size businesses can select a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, proactive alerts, comprehensive system analysis, Help Desk support, and remote troubleshooting. For companies with line-of-business applications who need zero-downtime networking, Progent can provide a complete round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer medium-size business information systems world-class reliability, protection and performance.
Office SharePoint Server 2007 Online Troubleshooting
Microsoft Certified Expert SPS 2010 Professionals
Progent's Microsoft-authorized experts can show you how to rationalize the economic justification for implementing Microsoft SharePoint Server 2007, advise you on the most appropriate edition of SharePoint for your application, provide setup and integration services, help you to install Microsoft SQL Server as a back-end database, optimize your network infrastructure, integrate your standard and custom application software to operate with SharePoint Portal Server 2007, develop a company-wide security strategy that encompasses portal solutions, and provide maintenance and Help Desk services.
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