Newark Offsite Workforce Connectivity Support Partner
Solution Design, Configuration, Management and Call Center Consulting and Support Services
Expanding your remote workforce may have a major impact on IT architecture, security/compliance, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, manage, tune, and debug IT environments that support work-from-home employees. Progent can assist your Newark organization to select the appropriate technologies and follow best practices in building and maintaining a secure virtual solution for telecommuters that facilitates teamwork and returns top value. Progent can provide services ranging from as-needed guidance for helping you over occasional IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent can help Newark, New Jersey businesses to with any facet of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud integration, helpdesk augmentation, security monitoring, data protection solutions, and streamlined management.
Infrastructure for an At-Home Workforce
Setting up the physical and software infrastructure required to support a remote work environment can be especially complex if you must manage a mix of personal equipment like PCs and laptops, Internet routers, and Wi-Fi APs from different manufacturers and with a mix of OS software and firmware levels. Progent's experience delivering online help for both legacy as well as modern technologies in remote office venues enables you to make cost-effective use of your available infrastructure and provides you with ready access to top-tire consultants for making necessary updates. Support services offered by Progent to help your company to implement a productive work-at-home infrastructure include:
- VPN connectivity allows you to create a safe connection for authorized remote workers to use IT assets situated at your corporate data center or in the cloud. Progent can help your company to configure and maintain VPN connections between your at-home workforce and your key network resources by providing remote VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your at-home workers to set up Cisco's AnyConnect client software to provide secure VPN tunneling for a broad selection of endpoint devices such as Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to see and interact with a data center computer's desktop. This technology gives IT managers more control over the computing environment of telecommuters and ensures them a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach home networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewalls. Progent can provide top-tier remote consulting for configuring routers from a variety of vendors. See router integration services from Cisco-certified consultants.
- Home Wireless networks, typically supporting the whole family and guests, are commonly used by at-home employees to connect to their Internet router for work. This can create performance as well as cybersecurity issues. Progent can help you to mitigate these issues by delivering expertise that include Cisco Aironet integration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti wireless access point integration help.
- Internet connectivity solutions impact the speed and reliability of connections between at-home workers and the corporate network. Mission-critical applications may demand redundant Internet access in case the primary connection breaks. Progent offers expertise for picking Internet service providers, choosing appropriate bandwidth and data volume packages, and setting up fault-tolerant Internet connections. Refer to Internet access solutions.
VoIP Solutions for At-Home Workers
Extending the company phone environment to include telecommuters is critical to maintaining an effective work-at-home solution. A broad range of cloud-based VoIP platforms are popular with small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's modern or older products for IP voice solutions. Progent can assist organizations of all sizes to plan or tune a telecommuter IP voice environment that provides the flexibility, convenience and protection required for telecommuters. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to assist businesses optimize their current Cisco IP voice systems to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end IP telephony capabilities to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media software deployed across the network. CUCM supports additional combined media services such as unified messaging, voice/video conferencing, and team interaction networks. For more information about Progent's CUCM expertise, see CUCM consultants.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can assist you to maintain your current CallManager environment or upgrade efficiently to Cisco's modern IP telephony products. To find out about Progent's support services for CallManager and Cisco's other early VoIP platforms, visit Cisco CallManager expertise.
- Cisco IP Gateways enable connectivity with PSTN networks and with users operating beyond the corporate firewall such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways such as the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Additional VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN infrastructure to support these solutions and provide on-demand configuration and debugging expertise.
Voice/Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from leading technology companies support virtual discussions, video and voice conferencing, chat, and screen sharing for both local users and teleworkers. Many companies utilize a mix of products to meet the needs of their various partners and clients. Progent's communications experts can help your organization to manage your existing voice/video conferencing environment and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's leading communications product that enables presence, instant messaging, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified consultants who can help you to set up and manage Skype for Business clients to accommodate your remote employees. For details about Progent's support services for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer editions of FaceTime support as many as 32 concurrent users for video calls. For details about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint, session recording, plus editing and playback for future reference and training. To learn more about Progent's consulting expertise for Webex as well as for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conversations, contacts, and information with capabilities such as voice/video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's support expertise for Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging services for these conferencing platforms and help you to tune your network architecture to host them.
Microsoft Integrated Collaboration Platforms for Telecommuters
Microsoft's collaboration platforms are tightly integrated with Microsoft's familiar Microsoft Office and Microsoft 365 families, offering a powerful ecosystem of applications that create a cohesive user interface for exchanging information across a corporate network and on a broad selection of endpoints. Progent has provided online consulting support for SharePoint and Exchange Server since their original publication and can assist your company to configure these flagship collaboration platforms to optimize the effectiveness of your at-home workforce.
SharePoint utilizes web entities to promote collaboration and knowledge delivery by offering policy-driven access to content, workflow, and utilities for searching through enterprise-wide business data. SharePoint enables you to build protected web portals that permits at-home workforce to view and edit consolidated corporate intelligence via Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). To find out about Progent's SharePoint expertise, refer to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, go to planning and configuration consulting services for Exchange Server.
OneDrive is Microsoft's collaborative cloud file hosting and synchronization service, similar to GoogleDrive. Remote users can save files to the OneDrive service, and colleagues can access them safely through a browser. Provided with Microsoft Office and Microsoft 365, OneDrive enables at-home employees to co-author documents. Revisions created offline are uploaded when you go back online. To find out about Progent's support services for OneDrive, see Microsoft Onedrive integration consulting.
Cloud Integration Services for Remote Workers
Progent offers fast and affordable online support for helping businesses to create, manage and troubleshoot integrated hybrid network models that include internal data centers, at-home workers, branch offices, plus public cloud services. Progent offers expertise for all types of public cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help telecommuters resolve issues with public cloud connectivity, identity, and cybersecurity.
Microsoft Azure is a popular platform for public cloud services that enables you to utilize IT infrastructure, virtual servers, and critical applications hosted on Microsoft's massive cloud. Azure features more than one hundred cloud-based services such as the ability to host Windows and Linux-based VMs, scalable cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can help you to set up VMs on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity control with Azure Active Directory, and design backup and recovery solutions with Azure Backup. Progent's cloud experts can also help you establish secure access to Azure for at-home workers by setting up and troubleshooting firewalls and VPN tunnels. For details about Progent's consulting services for Microsoft Azure, see Azure expertise.
Microsoft 365, previously branded Office 365, is Microsoft's popular family of client productivity software and cloud services offered by subscription. Microsoft applications and services are provided in a variety of plans intended for users ranging from students and small offices to major corporations. Progent offers quick and affordable remote access to experts familiar with Microsoft 365-compatible endpoints running Windows, Mac, iOS, and Google Android operating systems. Progent can help your business to evaluate the various subscription plans available for Microsoft 365 and configure 365 apps for your telecommuters in a way that delivers maximum business value. For details about Progent's consulting services for Microsoft 365, go to Microsoft 365 consulting support.
Microsoft 365 Exchange Online is one of the most widely used applications in the Microsoft 365 product suite. Exchange Online offers the benefits of reduced costs for data center infrastructure, simplified management, on-demand scaling, high availability, and additional benefits associated with public clouds. Microsoft has engineered Exchange Online to run smoothly with local Exchange environments, allowing you to build hybrid cloud/onsite information systems. Progent's certified Exchange experts are available for as-needed help to guide you past challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your at-home workers have easy and secure access to your Microsoft 365 Exchange Online environment. To learn Progent's consulting services for Microsoft 365 Exchange Online, see Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a pioneer in the public cloud computing market and is the world's leading source of cloud services. Progent offers rapid and economical online contact with cloud integration consultants who can assist your organization to design, implement, maintain, and debug hybrid IT networks that integrate Amazon AWS cloud services with local resources and with other popular cloud platforms such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to help your company to build a high-availability network architecture so your users have a productive computing experience regardless of whether they are working from your main office, a branch office, from home, or on the road. For details about Progent's support services for Amazon AWS, go to Amazon AWS consulting services.
Google Cloud Platform (GCP) is a popular collection of cloud computing services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can help your organization to expand your current IT assets with the Google Cloud, and Progent's database consultants can show you how to make your mission-critical apps cloud ready so your telecommuters can benefit fully from Google Cloud services. Progent's consultants can assist your organization to set up VMs on GCP Compute Engine, plan a cost-effective storage system with GCP Storage services, and simplify identity control for telecommuters with GCP Cloud Identity. Progent's consultants can also assist your organization to utilize GCP's unified management tools to control and track your Google Cloud environment. To learn, visit Google Cloud Platform integration services.
Help Desk Call Center Services for Telecommuters
A rapid, organization-wide transition to a teleworker business model, which could be motivated by an epidemic or as an element of a disaster recovery/business continuity process, can overstretch even the most efficient internal Help Desk. Progent's Help Desk Call Center services make it possible for organizations of any size to outsource or expand their Call Desk with Progent's remote Technical Response Center services.
- Progent's Standard Support Desk services utilize Progent's nationwide team of online IT support specialists combined with enterprise-class ticketing and tracking technology to offer an affordable, advanced Support Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote Level 1 PC support from help requests through trouble ticket creation, screen sharing, issue resolution, and reporting. A web-based User's Service Portal enables teleworkers to monitor or revise their current tickets, enter details, and upload screenshots or attachments. Support services are provided at a substantial price reduction off Progent's normal Level 1 technical support rates, and Progent makes available optional fast escalation to Level 2 and Level 3 IT experts to resolve complex issues. For more information, go to Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Help Desk Call Center Augmentation Service allows you to expand your existing Help Desk organization by splitting responsibilities for Call Center support services transparently between your in-house support personnel and Progent's extensive team of desktop support engineers and subject matter specialists. Progent's shared Help Desk Call Center service is based on a collaborative support solution based on the leading professional services automation tool for managing service requests and ticketing, assigning responsibility, monitoring progress, and producing reports. To learn how Progent's Help Desk Call Center Supplementation Services can help your company to deliver best-in-class desktop support to your from-home workers, visit Progent's Help Desk augmentation Services.
Security for Telecommuters
Work-from-Home (WFH) staff members typically utilize their own computing devices and usually work in a poorly secured physical space. This situation multiplies their susceptibility to cyber threats and calls for careful deployment of firewalls, AV tools, MFA-based identity verification, remote monitoring, intensive end-user training, and the development of security policies based on leading practices. Progent's seasoned group of cybersecurity support experts can help your business to plan, implement and maintain an effective security solution that protects vital IT resources in environments that include telecommuters.
Firewalls allow you to create a network that can be securely accessed by on-premises users as well as by at-home workers, mobile employees, vendors, clients, and other stakeholders. Modern firewall devices allow you to configure and manage appropriate access rights to various groups of users and to expand your network and adjust your security profile as your company evolves and as network attacks become more sophisticated. Progent supports both new and older security appliances from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall configuration expertise, refer to firewall integration and support services.
Remote Endpoint Security Monitoring makes it possible to track the various computers used by at-home workers and either reject or identify and mitigate the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is installed on every secured endpoint device, watching all activity and utilizing advanced machine learning and full execution context from SentinelOne to identify new attacks before they can spread. When a cyberattack is spotted, ProSight Active Security Monitoring instantly disconnects the infected device from the network to contain the threat. Since the ProSight ASM agent is autonomous, endpoints stay secure even when they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight ASM, refer to remote endpoint monitoring for remote workers.
Progent's Duo authentication service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you log into a secured online account and enter your password you are requested to verify who you are via a device that only you have and that is accessed using a different ("out-of-band") network channel. A broad range of out-of-band devices can be used as this added means of ID validation such as a smartphone or wearable, a hardware token, a landline telephone, etc. You may register several verification devices. To find out more about ProSight Duo identity authentication services, see Duo MFA two-factor authentication (2FA) services for at-home workers.
Security Audits can evaluate the vulnerability of your information system to all classes of outside and internal security attacks for an environment that includes an at-home workforce. Progent can deploy online, automated security inventory scanning for rapidly and affordably detecting a broad range of security weaknesses that can be found via the Internet. Progent's security assessment experts, which can be provided by security professionals with advanced credentials including CISA, CISSP, and GIAC, can assist your business to evaluate your workflows and governance policies and review your WAN infrastructure to allow you to design the highest level of protection for your an at-home workforce.
Download White Paper: Securing a Work-From-Home Network
To view or download a white paper describing critical areas to focus on for securing a network that incorporates work-from-home staff, click:
Securing a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
The field of Data Protection involves saving and restoring critical information in order to avoid data loss and reduce recovery time and effort in the event of storage problems due to hardware issues, programming glitches, user mistakes, cyber attack, or other causes. Reliable data protection strategies can be particularly challenging to design and manage in hybrid environments that incorporate private data centers, public clouds, and at-home workers.
- Backup/Recovery strategies for teleworkers must address multiple types of personally owned endpoints. Progent can provide fast online access to experts knowledgeable about a broad array of products for protection Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iPads and smartphones. Leading backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data distributed throughout a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud-based storage and features granular restore and centralized management capabilities.
- Disaster Recovery/Business Continuity plans typically envision scenarios that require a rapid switch to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity consultants can help your business to produce, document and test a DR/BC strategy that includes the process of switching to telecommuting.
Unified Management for Teleworkers
Microsoft has renamed and rebundled its endpoint management products under the title Microsoft Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing local computers. Microsoft Endpoint Manager provides a unified environment for safeguarding critical information by managing on-premises, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing mobile devices and software. Remote endpoint devices can be personally owned or company owned. Network admins managing the enrolled endpoint computers of teleworkers can use Intune to deploy and authenticate apps on managed devices, push updates and certificates, configure policies for permission to access data and networks, set passwords, create VPN connections, control how home-based workers share data, set up threat protection, verify compliance, and wipe corporate data from missing, stolen or decommissioned devices. Microsoft Intune can be used with iOS/iPadOS, Google Android, Windows, and macOS/OS X endpoints. For information about Intune and how Progent can help you to use this platform to manage the endpoint devices of your at-home workers, refer to Intune teleworker device management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management (MDM) product that allows network managers to keep off-premises endpoint devices up to date and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint management plus VMware's Horizon virtual software delivery technology for authorization control, application management, and setup management of endpoints. Workspace ONE operates with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product via a perpetual license. Key features of VMware Workspace ONE include rapid remote deployment of new laptops, quick onboarding of new employees, policy set up and enforcement for all classes of endpoints, unifies management reporting and analytics, email encryption, and integration with Microsoft applications and cloud-based products. To learn about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE mobile device management expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Newark, New Jersey organization, phone
An index of content::
Consult ISP Selection
Internet Connection Engineers
Progent offers access to the cost-effective support of remote Internet connectivity consultants to help your organization to assess or enhance your ISP services so your Internet access solution meets your business needs. Services provided by Progent include evaluation of your current bandwidth use, carrier and service plan comparison and selection, network provisioning, and managing a seamless switchover to a different ISP and/or service plan. Provisioning can include optimizing existing routers and switches and configuring new ones, implementing firewalls, and upgrading fault-tolerant BGP architectures.
Mac Lion Networking Online Support
Mac Network Consulting Services
Progent's Mac support engineers can assist you with a broad range of network infrastructure issues such as system architecture, remote and mobile connectivity, internetwork communication, security, and new technologies such as VoIP and fast wireless connectivity. For company networks based exclusively on Apple Mac OS X or for environments incorporating a combination of Mac, Linux and Windows based servers and desktops, Progent has the knowledge and size to handle the challenge of designing, integrating, and supporting a system infrastructure that is reliable, safe, productive and aligned with your corporate goals. Progent can show you how to configure Apple's Xserve enterprise servers, Xserve RAID fault-tolerant storage products, and Xsan storage area network solution. Progent can also give you access to certified professionals to help you with Cisco routers and switches.
virtual application delivery Consultants
Citrix FlexCast Help and Support
For Windows desktop and application virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop expert who can help you to design a XenDesktop solution that maximizes the strategic impact of your IT system; integrate XenDesktop technology with your physical and virtual servers, user computers, and printers; upgrade your existing desktop virtualization software to the latest versions of XenDesktop; and deliver advanced remote technical support. Progent can also instruct your network managers to follow industry leading practices to maintain your XenDesktop solution effectively.
VPN Support and Integration
Cisco VPN Outsourcing
Cisco's network security and offsite access products for small companies represent a complete line of manageable security solutions to help safeguard your wired and wireless information system. Cisco's VPN line features switches, firewalls, intrusion detection devices and Virtual Private Network appliances. Progent's professional consulting staff includes experienced specialists with Cisco Certified Internetwork Expert and CCNP qualifications who are able to help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security technologies that align best with your business objectives.
ProSight Reporting Remote Infrastructure Monitoring Online Technical Support
ProSight Reporting Infrastructure Management IT Consultant
ProSight Reporting is a growing family of in-depth reporting utilities designed to work with the top ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
IT Outsourcing Examples Whitepapers
Whitepapers IT Outsourcing Advantages
Progent's IT outsourcing services provide affordable network consulting for mid-size companies. Whether it includes planning network infrastructure, setting up an in-house Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your network, or creating an on-line eCommerce solution, outsourcing your network technical services can reduce expenses and eliminate uncertainties, permitting network support budgets to increase in a more moderate and controlled fashion than is feasible by assembling a bulky, all-purpose in-house network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can help you build a protected and highly available network architecture for your critical Windows-powered business software such as Windows 2008, Microsoft Exchange Server 2007, and SQL Server.
Exchange 2016 Mailbox Server Professionals
24 Hour Onsite Technical Support Exchange 2016 Upgrade
Progent can assist your business in all phases of your migration to Microsoft Exchange Server 2016 such as designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage requirements for your virtual machines, mailbox databases and log files; setting up hardware load balancing for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Immediate Navision Remote Support
24 Hour Navision Help and Support
Progent can give you access to experts who can customize your Microsoft Business Solutions ERP, MRP, and financial system applications to suit your unique business requirements. Progent's Microsoft-certified support experts offer experience in Microsoft Dynamics AX ERP Software, Microsoft Dynamics Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting services for secure, corporate-wide resource sharing plus integration with Customer Relationship Management products.
Azure cloud migration Programming
Biggest Microsoft Azure cloud migration Design Firm
Progent's consultants can assist you with any phase of Azure cloud integration such as needs definition, readiness assessment, system architecture, pre-production testing, deployment, automated administration, performance optimization, software license management, disaster recovery strategies, security planning, and regulatory compliance validation. Progent can assist you to configure and debug firewalls and VPN connections so your users can safely access to Azure resources, and Progent's Microsoft-certified consulting experts can help you integrate key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help your organization to set up a hybrid cloud environment that transparently combines physical datacenters with Azure-based services.
Top SCCM MDM Technical Consultant
Consulting SCCM Hybrid Integration
System Center Configuration Manager automates software deployment at scale, simplifies compliance settings control, keeps track of network resources, guards against company data leakage, provides network health reporting, allows secure self service, and offers a common point of control for managing mixed-operating system networks based on on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can help your organization with any facet of designing, implementing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.
Online Support Services Call Desk for Remote Workforce
Work from Home Solutions Technical Consultant
File summary_Work-from-Home-Support-Experts.htm.asp does not exist
Engineer Microsoft LCS Server IM
Microsoft LCS Server Consult
MS Office Communications Server provides IM and Real Presence in a scalable, enterprise-grade package featuring advanced protection, seamless compatibility with popular Microsoft software, an expandable, industry-standard development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and improved business efficiencies, increased worker productivity, and better intellectual property security with this simple-to-administer, fault-tolerant IM platform. Successful deployments of Microsoft Office Communications Server require careful planning and thought before installation. Progent's Microsoft-authorized consultants can provide the skill necessary to realize all the advantages of Microsoft Office Communications Server throughout your entire corporation.
Consultant Aironet 1800 Access Point
Largest Aironet Wireless AP IT Consultant
Progent's certified wireless networking experts can assist businesses of any size to plan, implement, administer and repair Cisco Aironet wireless access point solutions to provide the throughput, coverage, capacity, scale, security and ease of management required for seamless access between Wi-Fi and wired networks. Progent offers affordable online and on-premises support for both end-of-life and current 802.11ac Aironet APs and Progent can assist your business design and manage deployments of indoor and outdoor/industrial Aironet access points.
Networking Consultancy Microsoft Office 2003
Microsoft Office 2003 Computer Network Support Group
Progent's IT outsourcing services provide economical computer consulting for small organizations. Whether it involves planning network infrastructure, setting up an in-house Help Desk or using an outside one, rolling out an updated email platform, monitoring your system, or developing a web-based eCommerce solution, outsourcing your network technical services can reduce expenses and minimize risks, allowing network support budgets to increase in a more linear and manageable fashion than is possible by building up a bulky, knowledgeable internal network support organization. Progent's Outsourcing White Paper and flyers show how Progent can enable you to build a protected and robust network foundation for your critical business software powered by Windows.
UNIX Upgrade Consultant
Solaris-Windows Upgrade Consultants
Progent can assist your company to plan and implement an efficient migration from a Solaris-powered information system to a network powered by Windows and capable of running Microsoft's popular office productivity products, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco engineers and application specialists can show you how to preserve your information and reduce business discontinuity by designing an efficient migration strategy that protects your current assets in Sun Solaris software and technology. UNIX-to-Windows transition support expertise available from Progent include evaluation of current environment, migration planning and testing, Exchange migration support, data and application transition, and processor and media migration and consolidation.
Technology Consulting Services Shared Call Center
Consulting Shared Network Support Help Desk
Progent provides several essential types of Helpdesk support : Microsoft and Cisco Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals offers your customers convenient access to a reliable technical resource with years of experience delivering phone support and online troubleshooting for IT systems based on Microsoft technology. Progent's concentration is on earning the support Helpdesk a positive image as a solid contributor to business performance. Progent's target is to resolve rather than simply report problems.
Consulting Services CRISC Risk and Information Systems Control
Consulting CRISC Certified Risk and Information Systems Control Architect
Progent offers the services of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management solution following best practices identified by CRISC and crafted to match your company's risk tolerance, business objectives, and IT budget.
Juniper SA Series SSL VPN Security Company
Juniper SA2500 SSL VPN Security Company
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Urgent Exchange 2000 Server Upgrade IT Consultants
Microsoft Exchange Upgrade On-site Support
Progent is among the most expert information technology consulting firms for creating e-mail systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get all the advantages of Exchange 2000 for common scenarios such as updating from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.
Solution Providers Excel 2019
Top Quality Microsoft 365 Outlook IT Consulting Firms
Progent's Microsoft Office and Microsoft 365 consultants can help companies of any size to integrate Office desktop and Microsoft 365 apps including Excel, Office Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a seamless solution that offers quick ROI and enables improved business outcomes. Progent can assist your company to interface Microsoft Office or Microsoft 365 apps with one another and with additional key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or in the cloud. Progent can also assist you to fix compatibility issues with various versions of Microsoft Office and can provide customized online training to individuals and teams.
Cisco CCNA Position
Microsoft MCSE Job Openings
Progent is looking for a range of on-staff workers such as solutions-driven MCSEs; connectivity experts with Cisco CCNP or CCIE certification; and consultants for advanced network architecture with backgrounds in mobile access, wireless networking, non-stop systems, business continuity solutions, data preservation, and VMware technology. Progent is also looking for desktop support experts, remote service professionals, and CISSP or CISA accredited security professionals. We are also looking for veteran managers able to operate effectively in Progent's dynamic, virtual office environment. Progent works with freelance professionals with in-depth expertise and working background in important information technology areas beyond our primary service concentration. Our Experts Group hires independent consultants who can provide consulting and development support for strategic applications such as Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management; have deep expertise with non-Microsoft platforms such as Linux, Macintosh, or Sun, or offer expert skills in areas like telecommunications, web development, EDI, eCommerce, or database management. Independent contractors certified by Progent cooperate with Progent's staff engineers to deliver comprehensive IT services for small and midsize company networks.
24/7 Cisco and Microsoft Certified Experts Amazon Marketplace Web Service Programmer
Amazon Marketplace Web Service development training Reports
Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales activities including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales processes, vendors can expand their market, reduce their operating costs, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.
Spora ransomware hot line Consulting
Consultant Services ransomware cryptoworm recovery
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the progress of an active ransomware attack. Call 800-462-8800
24x7x365 SCDPM 2012 Security Support
Microsoft Certified SCDPM 2012 Protection Groups Consultants
Progent's Microsoft-certified consultants can provide remote or in-person support to assist organizations of any size to plan, implement, administer, and troubleshoot a backup/recovery solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of Data Protection Manager or from a different backup system, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud-based, or hybrid datacenters. Progent can provide as-needed help for fixing particularly challenging issues, or full project management services. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
Windows Server 2019 Hybrid Configuration IT Consulting
Windows Server 2019 Storage Replica Onsite Technical Support
Progent's Windows Server 2019 disaster recovery planning experts can assist you to design a disaster recovery system built around Microsoft's cloud-tested Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
System Center MOM Consulting Services
System Center Operations Manager On-site Support
Progent provides a variety of network support packages for small businesses. These information technology outsourcing and network monitoring solutions are built around the proactive problem handling abilities of System Center Operations Manager 2007, a state-of-the-art network and IT management software platform that monitors the availability, performance, and security of your network and isolates potential problems before they can disrupt your system. With Progent's affordably priced IT service programs, small companies can select a basic co-sourcing package based on System Center Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing solution.
SQL Server Computer Consulting
Microsoft SQL Server 2016 Computer Consultants
Progent's Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the speedy development of enterprise-class business applications that offer your business a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and beyond the corporate firewall. In addition to providing expertise, support and problem solving services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your IT system. Progent can also help you upgrade from older editions of SQL Server to Microsoft SQL Server 2005.
ASA Firepower Consultant
Cisco Firepower 1000 Series Firewalls Computer Consulting
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network experts can help you to manage your legacy PIX or Cisco ASA 5500 security appliances or upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, tune, administer and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.
Ekahau Sidekick Wi-Fi Network Design Computer Consultants
Information Technology Consulting Ekahau Wi-Fi Troubleshooting
Progent's Ekahau-certified Wi-Fi consultants can assist you to plan, implement, optimize, manage and debug a Wi-Fi network customized for your environment. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF measurement.
NetDocuments Integration Professionals
NetDocs and iPhones Technology Professional
NetDocuments (NetDocs) is a leading cloud-based document management system designed specifically for legal workflows. Progent offers remote guidance from NetDocuments experts to assist legal departments and law firms to design, configure, manage, tune, or troubleshoot a document management system solution powered by NetDocs.
Network Consultants Windows Server 2022 and SCOM
Windows Server 2022 Kubernetes Containers Online Help
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to plan and carry out a cost-effective upgrade to Windows Server 2022 using an on-premises system architecture or a hybrid model that integrates cloud-based Windows Server on Azure with an on-site implementation of Windows Server 2022.
Juniper Junos os Network Security Audit
Protection Juniper Junos CLI
Progent's Juniper Networks-authorized network consultants can assist you to plan and implement Juniper Firewall and VPN platforms, enhance and troubleshoot your infrastructure, and migrate smoothly from discontinued equipment to current releases. Progent's Junos OS consultants can also provide expertise with Juniper's premier network control software to enable you to simplify the administration and strengthen the security of your Juniper VPN devices and firewalls. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage networks that include a mix of Juniper's software platforms.
64-bit Computing Consultant
Largest 64-bit Server Integration Support
Progent's Microsoft-expert engineers can assist your organization to enhance your desktops from 32 bits to 64 bits. Progent can help your company to understand the risks and advantages of migrating to 64-bit desktop computing, design an efficient migration strategy that reduces operational disruptions, and deliver inexpensive, professional remote help to aid your organization to configure 64-bit PC desktop operating systems and application software on your current hardware.
Select Topic: