Newark Work at Home Employees Configuration Consulting Partner
Solution Design, Setup, Management and Call Center Consulting Experts
Expanding your remote workforce can have a major impact on network infrastructure, cybersecurity, and corporate culture. Progent has 20 years of experience helping businesses of all sizes to design, deploy, administer, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can assist your Newark company to select the appropriate tools and follow best practices in building and operating a safe virtual office ecosystem for telecommuters that promotes collaboration and delivers maximum business value. Progent offers services that go from as-needed guidance for helping you past occasional technical bottlenecks to comprehensive project management to help you carry out mission-critical tasks.
Progent can help Newark, New Jersey organizations to succeed with any aspect of building a high-functioning telecommuting environment by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk outsourcing, cybersecurity, backup/restore solutions, and unified management.
Network Infrastructure for Teleworkers
Integrating the network infrastructure required to support an at-home work environment can be particularly complicated if you must accommodate a combination of worker-owned hardware such as PCs and notebooks, Internet routers, and wireless APs from different vendors and with a mix of operating systems and firmware releases. Progent's background providing remote support for both legacy and current IT products in virtual office venues allows you to make efficient use of your available network infrastructure and offers fast access to top-tire consultants for making essential upgrades. Support services available from Progent to assist you to implement a productive work-at-home ecosystem include:
- VPN connectivity makes it possible to create a safe connection for authorized remote workers to use IT assets situated at your corporate data center or in the cloud. Progent's consultants can assist you to deploy and manage VPN connections between your at-home workforce and your key network resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your telecommuters to utilize Cisco's popular AnyConnect client software for safe VPN connections for a wide selection of endpoint devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and use a remote computer's desktop. This gives network managers more control over the computing environment of telecommuters and ensures remote users a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers attach home computer networks to the Internet and support VPN tunnels, local wireless networks, and firewalls. Progent offers expert remote support for configuring routers from all major vendors. See router integration support from Cisco-certified consultants.
- Home Wireless networks, often supporting families and guests, are frequently utilized by telecommuters to connect to their router for work. This can create throughput as well as cybersecurity issues. Progent can help businesses to resolve these problems by providing services like Aironet integration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi WiFi access point setup assistance.
- Internet access solutions affect the performance and availability of connections between at-home workers and the corporate data center. Line-of-business processes may demand backup Internet access in case the primary connection breaks. Progent can provide expertise for picking Internet service providers, selecting appropriate service bundles, and integrating fault-tolerant Internet connections. See Internet connectivity integration services.
IP Voice Solutions for At-Home Workers
Expanding the corporate PBX environment to accommodate teleworkers is vital to maintaining an effective work-at-home solution. A broad range of cloud-based VoIP platforms are popular with SMBs to support teleworkers. Many larger organizations depend on Cisco's modern or older platforms for VoIP management. Progent can help businesses of any size to design or tune a remote VoIP environment that delivers the versatility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts offer high-level support to help businesses optimize their current Cisco VoIP systems to handle a growing remote workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end IP telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia apps used across the network. CUCM supports additional combined media services such as messaging, voice/video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, visit CUCM expertise.
- CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM. Progent can help you to support your current CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for Cisco CallManager and Cisco's other older VoIP products, see CallManager expertise.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients working outside the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to work with these VoIP solutions and deliver online configuration and debugging expertise.
Video Conferencing for At-Home Workers
A broad range of voice/video conferencing platforms from major technology companies support virtual discussions, video conferencing, chat sessions, and screen sharing for both onsite workers and at-home workers. Many organizations utilize multiple conferencing products to accommodate their various partners and customers. Progent's communications experts can help you to maintain your current voice/video conferencing ecosystem and enhance the experience of your remote employees.
- Skype for Business is Microsoft's popular unified communications platform that supports real-time presence, IM, audio and video conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help you to configure and maintain Skype for Business client software to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 simultaneous users for video calls. For details about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference and training. To learn more about Progent's consulting services for Cisco Webex and for additional video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and content with capabilities such as IP voice and video conferencing, persistent chat, plus file sharing. For details about Progent's consulting services for Microsoft Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and help you to tune your network infrastructure to run them.
Microsoft Collaboration Software for Remote Workers
Microsoft's collaboration products are tightly integrated with Microsoft's familiar Microsoft Office and Microsoft 365 suites, offering a rich environment of productivity apps that create a cohesive user interface for exchanging information throughout multiple sites and on a wide range of endpoints. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their initial publication and can help your company to deploy these flagship collaboration platforms to optimize the productivity of your at-home workers.
SharePoint utilizes web sites to facilitate collaboration and knowledge delivery by offering policy-driven access to content, workflow, and tools for searching through enterprise-wide business data. SharePoint allows you to create protected portals that enables remote workers to view and update aggregated corporate intelligence via Intranets (Wikis), Blogs, social networking web sites, and Web Parts (Widgets). For details about Progent's SharePoint support services, refer to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, see integration consulting for Microsoft Exchange Server.
OneDrive is Microsoft's collaborative cloud file hosting and synchronization service, comparable to GoogleDrive. Remote workers can save files to the OneDrive service, and co-workers can share them securely through a web browser. Included with Office and Microsoft 365, OneDrive enables at-home workers to jointly author files. Revisions made offline are automatically synced when you reconnect to the Internet. For details about Progent's support services for Microsoft OneDrive, go to Microsoft Onedrive integration consulting.
Cloud Integration Services for Teleworkers
Progent offers advanced online assistance for helping businesses to build, manage and troubleshoot integrated hybrid network models that incorporate internal data centers, at-home workers, branches, plus public cloud services. Progent offers top-tier consultant for all modes of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers resolve issues with cloud connectivity, identity, and security.
Azure is a popular family of public cloud software and services that allows you to use IT infrastructure, virtual servers, and critical applications running on Microsoft's massive cloud. Azure includes over 100 services services such as hosting for Windows and Linux-based VMs, scalable cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and design data backup and recovery systems with Azure Backup. Progent's cloud experts can also help you establish protected access to Azure for remote workers by configuring and troubleshooting firewalls and VPN IPsec tunnels. To find out about Progent's support services for Azure, see Azure expertise.
Microsoft 365, previously called Office 365, is Microsoft's popular suite of client productivity applications and cloud-based services offered by subscription. Microsoft applications and services are marketed in a variety of plans intended for customers ranging from students and small offices to large enterprises. Progent can provide quick and affordable remote contact with experts familiar with Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist you to assess the numerous subscription plans available for Microsoft 365 and configure 365 applications for your teleworkers in a way that delivers maximum business value. To find out about Progent's expertise for Microsoft 365, see Microsoft 365 consulting services.
Microsoft 365 Exchange Online is among the most widely used cloud-based applications in Azure-hosted Microsoft 365 product line. Exchange Online offers the advantages of reduced costs for data center infrastructure, easier management, on-demand scaling, high availability, and other benefits associated with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to run smoothly with local deployments of Exchange, allowing customers to create hybrid cloud/onsite information systems. Progent's Exchange experts can provide occasional assistance to get you past challenging IT bottlenecks and also offer comprehensive project management outsourcing to make sure your telecommuters have easy and safe access to your Microsoft 365 Exchange Online environment. To learn Progent's consulting expertise for Microsoft 365 Exchange Online, refer to Exchange Online integration and support expertise.
Amazon AWS is a pioneer in the public cloud computing market and is the industry's leading provider of cloud services. Progent offers fast and affordable online contact with cloud connectivity consultants who can help your business to design, deploy, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud services with on-premises data centers and with other public clouds like Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to help your company to create a high-uptime network model so your users have a productive computing experience whether they are working from your headquarters, a remote branch, from home, or on the road. To find out about Progent's support services for Amazon AWS, go to Amazon AWS consulting expertise.
Google Cloud is a leading suite of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help your business to extend your current IT assets with the Google Cloud Platform, and Progent's database experts can show you how to make your mission-critical applications cloud ready so your teleworkers can take full advantage of Google Cloud services. Progent's consultants can assist your organization to set up VMs on GCP Compute Engine, plan a cost-effective storage system with GCP Storage, and streamline identity control for teleworkers with GCP Cloud Identity services. Progent's experts can also help your business to use GCP's management technology to control and track your Google Cloud environment. For details, refer to Google Cloud Platform consulting services.
Help Desk Services for Remote Workers
A sudden, company-wide changeover to a teleworker workforce, which could be motivated by an epidemic or as a component of a business continuity plan, can overwhelm even the most efficient internal Help Desk. Progent's Help Desk Call Center services make it possible for organizations of any size to outsource or supplement their Call Center by using Progent's remote Technical Response Center services.
- Progent's Standard Call Desk services leverage Progent's extensive team of online IT support experts along with world-class ticketing and follow-up technology to provide an economical, advanced Support Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of online Level 1 PC technical support from help requests to ticket creation, screen sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables telecommuters to monitor or edit their current tickets, enter information, and append screen captures or attachments. Technical support services are provided at a substantial price reduction off Progent's ordinary Level 1 desktop support charges, and Progent makes available the option of rapid hand-off to Level 2 and Level 3 IT experts to deal with advanced issues. For details, refer to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Help Desk Supplemental Service enables your company to supplement your existing Call Center organization by sharing responsibilities for Help Desk Call Center support services transparently between your regular support organization and Progent's extensive team of PC support technicians and subject matter experts. Progent's shared Call Desk service uses a co-sourcing support solution based on the number one PSA tool for handling help requests and ticketing, establishing responsibility, tracking progress, and generating reports. For information about how Progent's Support Desk Augmentation Services can enable your business to provide best-in-class desktop support to your from-home workers, go to Progent's Help Desk augmentation Services.
Cybersecurity for Remote Workers
Work-from-Home employees commonly use their own computers and often work in an unsecured physical area. This situation increases their susceptibility to malware attacks and calls for judicious configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, intensive end-user training, and the creation of policies based on leading practices. Progent's seasoned team of data security support experts can assist you to design, deploy and maintain an effective cybersecurity solution that guards critical IT assets in environments that incorporate an at-home workforce.
Firewalls enable companies to create a network environment that can be securely utilized by local users and by at-home workers, mobile employees, suppliers, clients, and other stakeholders. Modern firewall devices allow you to assign and control different access rights to different classes of users and to expand your IT network and modify your security as your company evolves and as cyber threats grow more complex. Progent works with both current and older firewall appliances from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall integration expertise, refer to firewall support expertise.
Remote Endpoint Monitoring makes it easy to track the various computers used by remote workers and either block or identify and respond to modern threats like ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint software agent is put on each protected endpoint device, watching all activity and utilizing advanced machine learning and full execution context from SentinelOne to detect zero-day threats on arrival. When a cyberattack is discovered, ProSight ASM instantly isolates the targeted endpoint from the network to contain the threat. Because the ProSight ASM agent is autonomous, endpoints stay protected even if they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight ASM, see remote endpoint security monitoring for teleworkers.
Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification on Apple iOS, Android, and other out-of-band devices. With 2FA, whenever you sign into a secured application and enter your password you are requested to verify your identity via a device that only you have and that uses a separate network channel. A broad range of out-of-band devices can be utilized as this added means of authentication including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You may designate multiple validation devices. To find out more about ProSight Duo two-factor identity validation services, visit Duo MFA two-factor authentication services for an at-home workforce.
Security Audits can assess the vulnerability of your network to all classes of outside and local security threats for a network that incorporates at-home workers. Progent can deploy online, automated security analysis scanning for quickly and affordably uncovering a broad range of security gaps that can be surfaced over the Internet. Progent's endpoint security assessment experts, which can be provided by network security professionals with top certifications such as CISM, CISSP, and GIAC, can help your business to audit your procedures and governance policies and assess your network infrastructure to enable you to design the highest level of protection for your an at-home workforce.
Download White Paper: Securing a Work-From-Home Environment
To read or download a white paper about critical things to focus on for securing a network that includes telecommuters, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
Data Protection covers saving and restoring vital data in order to prevent data loss and reduce restoration time in case of storage failures due to equipment breakdowns, programming glitches, operator error, malware, or other causes. Dependable data protection solutions can be especially difficult to design and manage in hybrid environments that combine local data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for remote workers must address diverse kinds of personally owned endpoint devices. Progent can provide quick remote help from consultants knowledgeable about a wide range of platforms for backing up Windows, Apple and Linux/UNIX servers and desktops as well as notebooks, iOS and Android tablets and smartphones. Leading backup/recovery products maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources distributed throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a managed backup/recovery service that uses cloud storage and includes granular recovery and unified management.
- Disaster Recovery/Business Continuity (DR/BC) plans typically envision circumstances that call for a rapid switch to telecommuting. Progent's senior disaster recovery planning experts and business continuity specialists can help your business to create, document and test a DR/BC plan that includes the logistics of switching to telecommuting.
Unified Management for At-Home Workers
Microsoft has rebranded and rebundled its endpoint management products under the name Endpoint Manager, which includes Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing on-premises endpoints. Endpoint Manager features a unified platform for safeguarding critical information by managing on-premises, mobile, and home-based endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and protecting mobile computers and applications. Managed endpoint devices can be personally owned or business owned. IT administrators managing the enrolled endpoint devices of telecommuters can utilize Intune to provision and authenticate applications on managed devices, push patches and certificates, configure rules for permission to access data and networks, set passwords, establish VPN connections, control how teleworkers share information, establish threat protection, ensure security compliance, and delete sensitive data from missing, stolen or decommissioned endpoint devices. Microsoft Intune can be used with Apple iOS, Android, Windows, and macOS/OS X endpoints. To learn about Intune and to find out how Progent can assist your company to use this platform to administer the endpoint devices of your telecommuters, see Intune remote endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM product that helps network administrators to keep off-premises endpoints current and secure. Workspace ONE uses VMware AirWatch technology for centralized endpoint management plus VMware's Horizon virtual software delivery platform for identity control, app management, and setup management of endpoint computers. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises deployment through a one-time purchase. Key features of Workspace ONE include rapid over-the-air deployment of new laptops, immediate onboarding of new employees, policy set up and enforcement for all classes of endpoints, unifies management reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud-based services. For information about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE remote device management consultants.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and maintaining an efficient telecommuter environment for your Newark, New Jersey organization, call
An index of content::
Consult Network Security Scan
Consultants Network Security Scan
Progent provides small organizations two specially designed security inventory scanning packages that include, at a set fee, remotely managed scans of your security profile which are evaluated by expert information security engineers who assess the data collected by the scan, present unbiased evaluations of your current network security, and make recommendations for improvements. Progent offers two complementary security inventory scanning packages for external and internal scanning that are priced to fit the budgetary realities of small companies while providing enterprise-quality assessments of your IT network's vulnerability to assault.
Ubiquiti Security Gateway Engineers
Ubiquiti UAP-AC WiFi access point Specialist
Progent can provide quick access to the expertise of seasoned Wi-Fi consultants who can assist you to determine the value of Ubiquiti UniFi wireless access points for your business and help you to design, deploy, manage, and debug your UniFi network. Progent can also conduct a wireless site survey to help you to choose, configure, and place Ubiquiti UniFi Wi-Fi APs for optimal signal coverage and throughput.
Biggest Cisco Unified SIP Proxy Online Help
Urgent Cisco SIP Infrastructure Solutions Technical Consultant
Progent's Cisco-certified SIP integration consultants can assist you to design, deploy, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer affordable online or on-premises expertise to assist you to migrate smoothly to an advanced communications network that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can help you to set up connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms such as Skype for Business and Lync Server for access to a SIP-based IP PSTN trunk.
BDR and Business Continuity Solutions Network Consultants
ProSight ECHO Managed Cloud Backup Services Professionals
ProSight Data Protection Services ECHO from Progent offer small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid restoration of vital files, applications and VMs that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Hyper-V and VMware images/. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can deliver advanced support to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, whenever needed, can assist you to restore your business-critical data.
Microsoft Expert SharePoint 2016 Federated Search Online Technical Support
SharePoint 2016 Hybrid Support and Help
Progent's Microsoft-certified consultants offer economical remote and on-premises consulting expertise, application development, and troubleshooting support for businesses of any size who intend to upgrade to SharePoint 2016 or SharePoint Online from prior versions of SharePoint.
NetDocuments ndMail Engineers
NetDocs and Exchange Server Professional
NetDocuments (NetDocs) is a leading cloud-based document management system built specifically for the legal profession. Progent can provide online access to NetDocuments experts who can help your law firm to plan, configure, administer, optimize, or debug a document management system (DMS) environment based on NetDocuments.
Private Cloud Hosting for Virtual Data Centers Consultancy
ProSight Hosting for Virtual Servers Consultant Services
Progent's ProSight Virtual hosting services provide small and midsize companies a variety of benefits such as reduced capital costs, reductions in operational costs, better executive focus, world-class security, enhanced availability, and regulatory compliance.
Remote Support Job Cisco Engineers
24x7 Cisco Consultant Full-Time Jobs
Progent wants to hire full-time, solutions-oriented Microsoft accredited engineers with MCSE credentials; Cisco certified network engineers with Cisco CCNP or CCIE credentials; security professionals with CISSP or CISA or comparable security certification; and high-end network architecture experts with experience in mobile access, wireless networking, high uptime, business continuity, information protection, and VMware. Progent also seeks professionals to join our staff of desktop support specialists and remote support experts. In addition, We are hiring talented managers who can operate effectively in Progent's high-growth, virtual office culture.
After Hours DotNET Framework Coding
.NET MAUI Programming
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development system and are able to create or modernize .NET apps quickly and at low cost.
24-7 Contract Development Amazon MWS integration
Amazon Marketplace Web Service integration Integration
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, vendors can expand their market, reduce their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.
Consulting for Service Providers Remote Support Services
IT Services for Network Service Providers Outsourcing
Progent's Support for IT Service Providers lets you use Progent's consulting engineers while retaining your own service brand as a transparent extension of your network consulting team.
24-Hour SCVMM 2012 Security and Compliance Integration Services
SCVMM 2012 and Windows Server 2012 Remote Troubleshooting
Progent's Microsoft-certified consultants can assist organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and library resources; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your business to move from an older release of SCVMM or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM 2012 environment so you get maximum business value.
Check Point 16000 Firewalls Network Security Evaluation
Network Consultants Check Point 3000 Firewalls
Progent's Check Point Software consultants can help you select and configure Check Point Firewall and VPN software and hardware based on Check Point Software's technology to provide an economical and effective security solution for your IT network. Progent can also show you how to configure other Check Point technologies including Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other suppliers and offer a central stop for continuing technical support, administration, training, and consulting services.
Microsoft Windows 10 Upgrade Technology Professional
Engineers Microsoft Windows 10 Configuration Manager
Progent's Windows consulting experts can assist organizations of all sizes to assess Windows 10 or to upgrade to Windows 10 from any earlier version of Microsoft Windows. Online and on-premises assessment and upgrade services for Windows 10 provided by Progent's experts include ROI estimates, project coordination, compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management, telecommuter connectivity, data and identity security, streamlined deployment and management, infrastructure optimization, Wi-Fi support, disaster recovery planning, group and personal training for network management staff and users, and ongoing consulting support.
Microsoft Windows Server 2016 IT Consulting
Windows 2008 Server Network Consulting
The complexity and connectivity requirements of Microsoft Windows Servers requires an IT consulting team with practical experience and broad knowledge in designing and integrating cohesive, comprehensive network technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft technology, ensures you success deploying Windows Server 2008 and Windows Server 2003 to match closely with your business objectives. Progent's IT services can help you with designing, installing, administering, and supporting Windows Server solutions that maximize the business value of your computer network. Progent's consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Windows 2000 Server, or Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.
Services Documentation Consultants
Services Documentation Technical Support Services
Progent uses an enterprise-class support reporting system that stores and organizes complete documentation for all billed support activities. Unlike some independent consultants or small support firms who provide scant documentation or details of tasks performed, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the support documentation transmitted by every staff member to every client. The practice of documenting and archiving support activity results in more efficient service and avoids a slew of common problems such as when a service customer is effectively held hostage to a consultant who refuses to let go of the keys to the kingdom.
24x7 HelpDesk Integration Support
Support and Help Help Desk Process
The Helpdesk support delivery structure used by Progent gives small companies an affordable alternative to dependence on independent service individuals by offering broad expertise accessible to multiple engineering teams, optional round-the-clock access to emergency help, escalation capability to world-class experts for handling the most difficult problems, support consistency and reliability, quick follow-up enforced by seasoned service administrators, a variety of convenient techniques for initiating support tasks, and a high level of process transparency made possible by trouble ticket updates and available through a web-based portal.
Microsoft 365 Power BI Integration Remote Technical Support
Microsoft 365 Mac Integration Consultants
Progent can help your business to understand the wealth of subscription plans offered with Microsoft 365, previously called Office 365, and integrate your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with multi-vendor environments that incorporate Windows, macOS, and Linux operating systems. Progent can also assist your business to build and maintain hybrid ecosystems that seamlessly combine local and cloud-based products and services.
System Center 2016 and Exchange Online Integration Remote Support
System Center 2016 and Linux Integration Setup and Support
System Center 2016 delivers major enhancements in the management of hybrid cloud environments by offering comprehensive integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous environments that include various Linux distributions, Hyper-V and VMware; and expanded cloud support such as closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new deployment of Microsoft System Center 2016, expand or optimize an existing one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center solution.
Network Engineer Work at Home Collaboration Software
Remote Remote Employees Collaboration Integration Support
Progent can help small and medium-size companies to implement collaborative software to allow their telecommuters to benefit from positive teamwork with fellow workers and customers.
Top Ekahau Predictive Wi-Fi Site Design Configuration
Ekahau Wi-Fi RF Coverage Maps IT Consultant
Progent's Ekahau-certified Wi-Fi experts can help your business to design, install, enhance, manage and troubleshoot a Wi-Fi network customized for your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF signal analysis.
Coding Application
Emergency Programming Firm Application
For help writing, enhancing, or troubleshooting business aplications for Windows, any version of Linux, or for the Web, Progent's expert team of programmers, relational database architects, and software project managers can make sure you get the job done on time and within your budget. Progent's seasoned software programmers offer affordable and efficient online help for jobs as small as writing Vidual Basic scripts for Excel or as challenging as rolling out mission-critical database applications built on SQL Server ,Oracle, or MySQL.
Technology Professional Mac Technical Support
macOS Configuration Professionals
Progent offers nationwide remote technical support and troubleshooting services for companies who operate Apple macOS and OS X environments or whose IT systems feature a combination of Mac and Microsoft products. Progent's engineers can provide Apple macOS and OS X clients a range of services including desktop assistance, upgrading to the most recent version of macOS from other earlier versions of macOS or OS X, plus help with Mac applications. Progent can also assist your business with iPhone and iPad support, or migrating to iCloud services. Remote IT help provides maximum leverage for your information technology dollar by protecting user productivity and limiting the hours billed for computer repair services. Advanced online access technology and experienced technicians and consultants combine to enable Progent to solve most network issues without wasting time and money by going to your location. In most of cases your IT problems can be dealt with over the phone or via a combination of telephone help and online network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP and ISSAP premier security professionals to assist you with the most challenging network issues.
Azure Resource Manager Professionals
Remote Microsoft Azure cloud migration Contract Programming Firm
Progent's consultants can assist you with any stage of Azure cloud migration including needs definition, readiness evaluation, system architecture, pre-production testing, implementation, centralized management, performance optimization, license management, disaster recovery preparedness, security policy enforcement, and compliance validation. Progent can assist you to configure and debug firewall appliances and VPN tunnels so your users can securely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange Server, SQL Server and SharePoint. Progent can also assist you to create a hybrid cloud environment that transparently integrates physical datacenters with Azure-based resources.
Freelancing Jobs Microsoft Certified Professional
Telecommuter Jobs Computer Consultant
If you are a network consultant with technical support experience, teaming with Progent and helping our clients will expand your skills through interaction with Progent's staff of motivated, world-class consulting experts. Progent's focus on offering network consulting and computer support to small businesses will offer you the chance to work in depth with business leaders and add significantly to the success of dynamic organizations. Also, Progent's virtual office environment provides state-of-the-art tools for remote service and wireless connectivity to help you to deliver fast fixes when you troubleshoot mission-critical problems.
Engineer .NET Web Application
Xamarin Programming Firm
Progent's application developers have worked for two decades with .NET tools and the Visual Studio development environment and can build or update .NET apps rapidly and at low cost.
CISA Certified Auditor IT Services
Engineer CISA Certified Cybersecurity Audit
The Certified Information Systems Auditor (CISA) accreditation is an important qualification that signifies expertise in network security auditing. Accredited by the American National Standards Institute, the CISA accreditation has candidates undergo a comprehensive test given by the ISACA professional group. Progent can provide the expertise of a CISA-Certified Cybersecurity audit consultant trained to assist companies in the areas of IS audit services, IT enforcement, network assets and infrastructure ROI, IT service delivery, safeguarding of data resources, and disaster recovery preparedness.
24-7 Ekahau On-premises Wi-Fi Site Survey Help and Support
Ekahau Insights Wi-Fi Network Troubleshooting Technology Consulting
Progent's Ekahau-certified Wi-Fi experts can help you to design, deploy, optimize, manage and debug a Wi-Fi network optimized for your facilities. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for onsite RF measurement.
Dynamics GP Update Planning Consult
Dynamics GP System Update Technology Professional
Progent's consultants have delivered support for Dynamics GP and Great Plains ERP software for more than 20 years and Progent has provided system integration, software development, education, and debugging since the platform's debut. Progent can provide advanced support for upgrading out of date Dynamics GP ERP systems. Progent can help your business to design, test, and implement an efficient upgrade from a an outdated version to the newest version of Dynamics GP.
Part-Time CIO Network Engineer
Computer Engineer Chief Information Officer
Progent can provide small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time CIO can provide long-term direction to help you deploy appropriate technology to enhance business processes so they match better with your business goals. Your company can develop and implement a well conceived IT plan without incurring the cost of a full-time Chief Information Officer.
Netwalker ransomware recovery Consulting Services
ransomware removal and file restore Specialists
Progent's experienced ransomware recovery experts can assist your business to restore a network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.
Small Business Maintenance
Small Offices Consulting Firms
Progent delivers the help of Microsoft and Cisco-Premier network support experts to offer clients economical ways to help companies maximize the benefits of Microsoft and Cisco technology. For environments that range from remote offices to large corporations, Progent's network consultants can show you how to enhance your network's e-mail architecture, security, reliability, throughput, and system management.
Solaris Consulting
UNIX Consultants
Progent's Solaris platform consulting experts offer small and mid-size companies and software developers help with managing and maintaining Solaris systems that coexist with Microsoft-powered technology. Progent can give your organization contact with Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security experts with CISA certification. This broad array of experience provides you with a convenient single consulting firm to help you build and maintain a secure and robust cross-platform network and communications environment that allows Solaris and Microsoft coexistence by integrating MS Windows with popular versions of UNIX such as Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and SGI/Irix or major Linux variations including RedHat Linux, SUSE Linux, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware.
Network Consultants Windows and Solaris
Consultant Windows and Solaris
If your business network mixes UNIX, Linux or Sun Solaris platforms with Windows, Progent can assist you to incorporate your IT resources into a cohesive environment that allows all your OS platforms to run side by side for easy administration, transparent dataflow, high dependability, superior throughput, and strong security. Progent's UNIX/Linux/Solaris and Microsoft Windows integration support services feature network infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical support and repair, on-site technical support, and Helpdesk outsourcing.
9800-L wireless controller Specialists
Wave 2 wireless controller Remote Technical Support
Catalyst family of wireless controllers streamline the administration of wireless LANs by unifying the provisioning and control of wireless APs, optimizing wireless throughput by limiting the effect of radio frequency congestion, improving Wi-Fi availability with fast failover, and strengthening data security by identifying threats and filtering traffic content according to user class and location. Progent's Wi-Fi consultants can help you to deploy Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your current Cisco Wi-Fi environment or implement a smooth migration to Cisco's modern wireless controller technology.
Best Branch Location Consultant Services
Branch Offices Configuration
Years of experience providing Microsoft support and Cisco network consulting has enabled Progent to build an unmatched ability for supporting branch offices that need network help with the responsiveness common to with small firms but which offers professional communications, complete documentation, and adherence to corporate IT standards. If your corporation has a branch office situated anywhere in or any area covered by Progent's engineers, Progent can provide a wide array of onsite and on-line IT support services and system architecture assistance.
Meraki Access Point Consultant Services
CCNP Certified Online Support Services wireless VoIP phones and Meraki APs
Progent's Cisco-certified wireless technology consultants can assist organizations to deploy, manage, and troubleshoot Cisco wireless devices such as Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.
Virtual Machine Hosting Consultants
ProSight Hosting for Virtual Servers Engineer
Progent's ProSight Virtual Hosting service offers advanced virtualization architecture, a state-of-the-art data center facility, and the technical support services of Progent's Microsoft-certified consulting group to provide small and midsize companies with a comprehensive IT outsourcing solution that improves network availability and security, eliminates management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a smaller business can have all of its operating system platforms and critical business application servers supported within a safe and reliable data center on a fast, high-availability virtual machine set up and maintained by Progent's computer support experts.
PCLinuxOS Linux Consulting
Support and Integration Debian Linux
Progent's Linux consulting experts offer small businesses and developers help with managing and supporting Linux systems that coexist with Microsoft-powered networks. Progent can give your business contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of expertise provides you with a convenient one-stop source to show you how to build and maintain a secure and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Aironet WiFi Management Online Support Services
Aironet 2600 Access Point Support
Progent's Cisco CCIE-certified Wi-Fi network infrastructure experts offer remote or on-premises integration and troubleshooting support to help you to design, implement, update, tune, manage and troubleshoot Aironet wireless access point environments of any size or architecture. Progent's Cisco wireless controller consultants can also assist you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to build a seamless enterprise-wide connectivity foundation that is easy to manage and expand. Progent also can provide affordable wireless site surveys to help you to decide the most efficient selection, location and setup of Aironet wireless access points to work with your unique workplace design, building structure, and anticipated network traffic.
Power BI Query Editor Coding
Power BI Data Prep Programming Company
Progent's Power BI experts can assist your business to plan, install, manage, enhance or troubleshoot your Power BI environment. Progent's database experts can help you to organize your source data for Power BI reports and dashboards. Progent can help you build and administer an on-premises, cloud, or hybrid network model for Power BI.
Citrix VM desktops Remote Consulting
XenDesktop Technology Consulting
For desktop virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can help you to design a XenDesktop solution that maximizes the business value of your information network; integrate XenDesktop software with your servers, end-user devices, and printers; migrate your older desktop virtualization software to current versions of XenDesktop; and provide comprehensive online troubleshooting. Progent can also instruct your network managers to adhere to industry leading practices to maintain your XenDesktop solution effectively.
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