Newark Work at Home Employees Connectivity Support Partner
System Design, Setup, Management and Call Center Consulting Experts
Enlarging your telecommuter workforce can have a major impact on IT architecture, security, and company workflows. Progent has 20 years of experience assisting SMBs to design, configure, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Newark company to select the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and returns top business value. Progent can provide support services ranging from as-needed expertise for helping you over challenging technical roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent's consultants can assist Newark, New Jersey companies to with any facet of creating a high-performing work-at-home environment by delivering network infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, data security, backup/restore solutions, and streamlined management.
Infrastructure for Teleworkers
Configuring the network infrastructure required to support an at-home work environment can be particularly complex if you must manage a mix of personal equipment such as PCs and laptops, routers, and wireless APs from various manufacturers and with a variety of OS software and firmware releases. Progent's experience providing online support for both outdated and modern IT products in virtual office solutions enables you to make efficient use of your available infrastructure and offers ready access to expertise for making essential upgrades. Services offered by Progent to help your company to implement a high-functioning telecommuting ecosystem include:
- Virtual Private Network technology allows you to create a safe connection for authorized at-home employees to access IT resources situated at your corporate data center or in the cloud. Progent's consultants can help you to deploy and maintain VPN connections between your at-home workforce and your various network resources by providing remote VPN integration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA consultants can assist your at-home workers to set up Cisco's popular AnyConnect client software for secure VPN tunneling for a wide selection of endpoint devices including Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms allow an at-home worker to view and interact with a remote computer's desktop. This technology gives IT managers significant control over the digital ecosystem of at-home employees and ensures remote users a familiar experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home computer networks to the Internet and support VPN connections, home wireless networks, and firewalls. Progent offers expert online consulting for integrating routers from all major vendors. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, often shared by families and guests, are frequently utilized by at-home employees to access their router for work. This can create performance as well as cybersecurity issues. Progent can help businesses to resolve these problems by providing services like Cisco Aironet integration consulting, Cisco Meraki WiFi deployment consulting, and Ubiquiti Unifi wireless access point integration help.
- Internet connectivity solutions impact the performance and availability of connections between telecommuters and the corporate network. Line-of-business processes may demand backup Internet access in the event the normal connection fails. Progent can provide guidance for identifying service providers, selecting sensible service bundles, and configuring redundant Internet connections. See Internet connectivity integration services.
IP Voice Integration for Remote Workers
Extending the corporate phone environment to include remote users is vital to maintaining an effective at-home workforce. A variety of cloud-centric IP voice platforms are used by small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's current or legacy platforms for VoIP solutions. Progent can assist businesses of all sizes to design or tune a telecommuter IP voice environment that provides the versatility, convenience and protection needed for remote users. Progent's Cisco-certified CCIE Voice experts can provide high-level support to help organizations tune their current Cisco IP voice environments to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony capabilities to devices such as IP phones, media processing products, VoIP gateways, and mixed media apps deployed across the network. Unified Communications Manager supports other mixed media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's legacy call-processing agent and has been replaced by Cisco Unified CM. Progent can assist your company to support your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice platforms, see CallManager expertise.
- Cisco IP Gateways enable integration with PSTN networks and with clients operating beyond the corporate perimeter like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to update your wide area network architecture to work with these VoIP solutions and deliver on-demand integration and debugging services.
Voice/Video Conferencing for Remote Workers
A wide selection of voice/video conferencing platforms from leading vendors support online meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and at-home workers. Many companies use multiple conferencing products to accommodate their various partners and customers. Progent's communications experts can assist you to maintain your existing voice/video conferencing environment and optimize the engagement of your remote workforce.
- Skype for Business is Microsoft's leading communications product that supports real-time presence, IM, audio and video conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help you to deploy and manage Skype for Business client software to accommodate your at-home workforce. To learn more about Progent's consulting services for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's group video phone app for iOS and macOS devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 simultaneous users for video sessions. For details about Progent's consulting expertise for Apple FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference and training. For details about Progent's consulting services for Cisco Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include video calling, threaded chat, plus file sharing. To learn more about Progent's consulting services for Teams and for other Office 365 apps, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these products and assist you to tune your WAN infrastructure to run them.
Microsoft Collaboration Software for Teleworkers
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, providing a rich environment of productivity apps that create a cohesive user interface for exchanging data and ideas across multiple sites and on a wide selection of endpoint computers. Progent has provided online consulting services for Microsoft SharePoint and Exchange Server since their first publication and can help your company to configure these flagship collaboration products to optimize the effectiveness of your at-home workforce.
SharePoint uses web sites to allow collaboration and information sharing by offering policy-driven delivery of content, workflow, and tools for looking through company-wide information silos. SharePoint permits you to build secure portals that permits at-home workforce to see and edit aggregated corporate intelligence via Wikis, Blogs, social networking sites, and Web Parts (Widgets). For information about Progent's SharePoint expertise, visit SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, go to planning and configuration consulting services for Exchange Server.
OneDrive is Microsoft’s collaborative cloud-based file hosting and synchronization service, similar to GoogleDrive. At-home workers can store files to the OneDrive service, and colleagues can retrieve them securely via a browser. Provided with Microsoft 365, OneDrive enables at-home employees to jointly author documents. Revisions created offline are automatically synced when you go back online. To learn about Progent's support services for OneDrive, visit Onedrive configuration experts.
Public Cloud Integration Services for Telecommuters
Progent can provide fast and affordable online support for helping organizations to build, manage and troubleshoot cohesive network architectures that incorporate physical data centers, at-home workers, branch offices, plus public cloud services. Progent can provide top-tier consultant for all modes of cloud service including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help telecommuters fix problems with public cloud access, identity, and cybersecurity.
Azure is a leading platform for public cloud software and services that allows you to utilize IT infrastructure, virtual servers, and key apps running on Microsoft's extensive cloud. Microsoft Azure features more than 100 cloud-based services including hosting for Windows and Linux-powered VMs, on-demand cloud storage, messaging, app development with Visual Studio, and data backup. Progent can assist you to set up VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and plan data backup and restore systems with Azure Backup. Progent's cloud experts can also help you create protected connections to Azure for at-home workers by setting up and troubleshooting firewall appliances and VPN tunnels. For information about Progent's consulting services for Microsoft Azure, refer to Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's popular suite of business productivity applications and cloud-based services available by subscription. Office applications and services are marketed in a selection of bundles designed for users ranging from individuals and households to major enterprises. Progent offers quick and easy online access to experts familiar with Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android technology. Progent's experts can help your business to evaluate the various subscription bundles offered with Microsoft 365 and configure 365 apps for your teleworkers in a way that delivers top business value. To learn about Progent's support services for Microsoft Office 365, visit Office 365 consulting expertise.
Exchange Online is among the most popular applications in Azure-hosted Microsoft 365 product line. Office 365 Exchange Online offers the advantages of reduced spending for physical infrastructure, easier management, dynamic scaling, high reliability, and additional advantages inherent with public clouds. Microsoft has designed Microsoft 365 Exchange Online to operate smoothly with local Exchange environments, enabling you to create hybrid networks. Progent's certified Exchange experts are available for as-needed help to guide you past challenging IT roadblocks and can also provide comprehensive project management outsourcing to ensure your at-home workers have easy and secure access to your Office 365 Exchange Online deployment. To learn Progent's support services for Office 365 Exchange Online, refer to Office 365 Exchange Online configuration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud market and is the world's leading provider of cloud services. Progent offers quick and economical online contact with cloud connectivity consultants who can help your organization to design, implement, manage, and troubleshoot hybrid IT networks that integrate Amazon AWS cloud services with local resources and with other popular cloud platforms such as Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to help you to build a high-availability network model so your employees have a productive computing environment whether they are working from your main office, a branch office, at home, or on the road. To find out about Progent's expertise for Amazon AWS, see Amazon AWS integration expertise.
Google Cloud Platform is a leading set of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco experts can help your organization to expand your current IT assets with the Google Cloud Platform, and Progent's database experts can help you make your critical apps cloud ready so your teleworkers can benefit fully from Google Cloud Platform services. Progent can assist you to deploy virtual machines on GCP Compute Engine, design a cost-effective storage solution with GCP Storage, and streamline access control for telecommuters with Google Cloud Identity services. Progent's experts can also assist your business to use GCP's management tools to administer and monitor your GCP ecosystem. To find out, go to Google Cloud Platform (GCP) consulting services.
Help Desk Services for At-Home Workers
A rapid, organization-wide transition to a telecommuter business model, which might be motivated by a pandemic or as a component of a disaster recovery plan, can overwhelm even the most efficient in-house Call Desk. Progent's Help Desk Call Center services make it possible for businesses to outsource or augment their Support Desk by using Progent's online Technical Response Center services.
- Progent's Standard Support Desk services utilize Progent's extensive team of remote IT support experts combined with world-class trouble ticketing and tracking technology to provide an affordable, advanced Help Desk Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of remote Level 1 desktop support from service requests to trouble ticket generation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal enables teleworkers to check or edit their active trouble tickets, enter details, and upload screen captures and attachments. Technical support services are delivered at a substantial discount off Progent's normal Level 1 technical service charges, and Progent offers the option of rapid hand-off to Level 2 and Level 3 IT experts to resolve advanced problems. To find out more, see Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Call Center Supplemental Service enables your company to supplement your existing Help Desk organization by sharing delivery of Support Desk services seamlessly between your regular IT support organization and Progent's extensive roster of PC support technicians and subject matter experts. Progent's shared Call Center service is based on a collective support model based on the leading PSA platform for managing service requests and trouble tickets, assigning responsibility, tracking progress, and producing reports. To find out how Progent's Call Desk Supplementation Services can help your business to deliver world-class technical support to your teleworkers, go to Progent's Call Desk augmentation Services.
Security and Compliance for Teleworkers
Teleworkers commonly use their own computers and work in a physically unsecured area. This worsens their exposure to cyber attacks and demands careful deployment of firewalls, remote endpoint monitoring, and the creation of policies based on leading practices. Progent's seasoned team of certified cybersecurity professionals can assist your company to design, implement and administer a compliant security solution that safeguards critical information in networks that include remote workers.
- Firewalls enable companies to build a network that can be securely accessed by local users as well as by teleworkers, mobile employees, suppliers, clients, and other stakeholders. Modern firewall devices permit you to assign and manage appropriate permissions to different classes of users and to scale your IT network and adjust your security profile as your business evolves and as network attacks become more sophisticated. Progent supports both current and legacy firewall devices from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall support services, refer to firewall support services.
- Online Endpoint Security Monitoring makes it possible to track the various devices utilized by at-home workers and either block or spot and respond to the latest cyber attacks like ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is installed on each protected endpoint, monitoring all activity and utilizing advanced machine learning to identify new attacks on arrival. When a cyberattack is spotted, ProSight ASM instantly isolates the impacted endpoint from the corporate network to contain the threat. Since the ProSight ASM agent is autonomous, endpoints stay protected even if they are not connected to the Internet. To learn more about ProSight ASM, see remote endpoint security monitoring for teleworkers.
- Security Audits can assess the vulnerability of your information system to all classes of outside and local security attacks for an environment that incorporates at-home workers. Progent can deploy remote, automated cybersecurity inventory software for rapidly and affordably detecting a broad range of security weaknesses that can be surfaced via the Internet. Progent's endpoint security assessment consulting services, which can be provided by data security professionals with advanced certifications such as CISA, CISSP, and GIAC, can assist your company to audit your workflows and policies and assess your WAN infrastructure to enable you to implement the highest level of protection for your remote workers.
Data Protection for Teleworkers
Data Protection involves backing up and recovering vital information in order to avoid data loss and minimize restoration time in case of storage system failures resulting from equipment issues, programming hiccups, operator mistakes, cyber attack, or any other reason. Reliable data protection solutions can be especially challenging to architect and manage in hybrid networks that combine local data centers, cloud resources, and an at-home workforce.
- Backup/Restore strategies for telecommuters must cover multiple kinds of user-owned endpoints. Progent offers quick remote help from consultants knowledgeable about a wide array of platforms for protection Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, tablets and handhelds. Leading backup/restore products maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery service that utilizes cloud-based storage and includes granular restore and centralized management capabilities.
- Disaster Recovery/Business Continuity plans often anticipate scenarios that require a rapid switch to an at-home workforce. Progent's senior disaster recovery preparedness consultants and business continuity planning consultants can assist your business to create, document and test a DR/BC strategy that addresses the process of switching to telecommuting.
Unified Management for an At-Home Workforce
Microsoft has rebranded and reshuffled its endpoint management products under the name Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing on-premises computers. Microsoft Endpoint Manager offers a centralized solution for safeguarding critical data by controlling onsite, mobile, and home-based endpoint devices.
Intune
Intune is part of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing mobile computers and software. Managed endpoint computers can be personally owned or company owned. IT admins managing the enrolled endpoint devices of at-home workers can use Intune to deploy and validate apps on devices, push updates and certificates, set up policies for accessing information and networks, manage passwords, establish VPN connections, control how teleworkers share data, establish threat protection, ensure security compliance, and erase sensitive data from lost, stolen or decommissioned devices. Intune runs with Apple iOS, Android, Windows, and macOS/OS X devices. For details about Intune and how Progent can assist you to use this platform to administer the endpoint devices of your at-home workforce, see Intune mobile device management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management product that allows network administrators to keep remote endpoints current and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint management plus VMware's Horizon virtual application delivery technology for authorization control, application management, and setup management of endpoint devices. Workspace ONE operates with devices powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises deployment through a perpetual license. Key capabilities of Workspace ONE include rapid remote deployment of new laptops, quick onboarding of new employees, policy setting and enforcement for all categories of devices, unifies management reporting and analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud-based products. To find out about Progent's support services for VMware Workspace ONE, go to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Telecommuter Expertise
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An index of content::
CISSP Security Audit Services
Consultancy CISSP Certified Security Systems Engineer
Progent's CISSP-premier cybersecurity experts can assist businesses of all sizes with any aspect of information system security. Progent can help create cost-effective cybersecurity solutions that protect a small office against modern threats or Progent can design, configure, and manage a comprehensive security strategy for hybrid networks that accommodate onsite, remote, and mobile clients sharing network resources spread across a mix of physical sites and public and private clouds.
Troubleshooting Cisco wireless
Wireless Setup and Support
Progent’s Wireless Consulting Services provide a fast, affordable way for businesses of all sizes to integrate, manage and repair cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Recruiter Cisco Consultant Part Time Jobs
Cisco Consultants Part-Time Job
If you are a network consultant with technical support expertise, teaming with Progent and assisting our customers will enhance your abilities through interaction with our staff of motivated, high-output consulting experts. Progent's concentration on providing network consulting and technical help to small and midsize businesses will offer you the opportunity to work in depth with decision makers and contribute significantly to the success of dynamic companies. Also, Our virtual office network offers the most advanced technology for remote support and wireless connectivity to help you to deliver speedy solutions when you take on mission-critical issues.
Apple Logic Training
Apple Motion Training
Progent's Apple Mac experts can promote the creative aspect of Macintosh environments by providing consulting services and training in imaging, sound, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post production facility.
Aironet 700 Access Point Computer Consulting
Urgent Engineer Aironet Wi-Fi Access Point
Progent's Cisco CCIE wireless network experts offer remote or on-premises configuration and debugging support to assist you to plan, implement, upgrade, tune, manage and debug Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your Wi-Fi ecosystem with your wired network infrastructure and cloud-based resources to create an enterprise-wide connectivity solution that is easy to manage and scale. Progent also offers affordable wireless site surveys to assist you to determine the most appropriate selection, location and setup of Aironet wireless access points to work with your unique workplace design, building structure, and expected workloads.
Expert Microsoft Certified ISA Server Information Technology Consulting
Internet Security and Acceleration Server Remote Troubleshooting
Progent's certified ISA Server 2004 consultants have extensive backgrounds with Internet Security and Acceleration Server configuring ISA Server-based security solutions for IT networks with multiple offices, mobile users, and line-of-business web applications. Progent's ISA Firewall consultants can help your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that meets your network security requirements without overly restricting your IT system accessibility. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to ISA 2004 Enterprise Edition Server, ISA 2004 Standard Edition Server, or other up-to-date editions of Internet Security and Acceleration Server.
Cisco Expert Meraki Switchies Information Technology Consulting
Award Winning Meraki and Catalyst Switch Support and Help
Cisco's Meraki line of access and distribution switches are intended for sites ranging from small branches to large campuses. Progent's Cisco-certified consultants can provide cost-effective remote expertise to help your company to plan and deploy a productive network solution that incorporates Meraki MS switches, streamline network monitoring and administration with Meraki's cloud-based management architecture, configure policies to maintain security, create and validate a disaster recovery plan, and resolve issues associated with any facet of your Meraki deployment. Progent can also assist you to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless APs to build a unified networking solution.
Consulting for IT Service Providers On-site Technical Support
IT Services for Network Service Firms Configuration
Progent's Reseller Program for IT Service Organizations lets you take advantage of Progent's consulting experts while retaining your own service brand as a transparent arm of your IT consulting staff.
Microsoft Azure Backup Integration
Immediate Microsoft Azure integration Developer
Progent can help businesses of any size to migrate all or part of their computing infrastructure to the Microsoft Azure cloud. This can streamline network administration and lower hardware investments. Microsoft Azure offers a wealth of cloud services and Progent can assist you to evaluate the benefits and restrictions of various cloud computing models supported by Azure. Progent can help you manage cloud-resident or hybrid cloud and on-premises apps and network infrastructure and make sure you sidestep the common mistakes small organizations make when migrating to a public cloud. Progent can assist you to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage authentication with Azure Active Directory, and automate transparent backup mechanisms with Azure Backup. Progent can also assist you to configure perimeter firewalls and IPsec VPN connections and to integrate iPhones and iPads and Google Android smartphones and tablets.
Catalyst Switch Consulting
Cisco Certified Experts Catalyst 4900 Switch Troubleshooting
With Catalyst switches for small and medium-sized companies, Cisco enables companies to realize all the benefits of adding smart traffic control into their networks. Cisco's Catalyst switch technology allows you to deploy capabilities that make your network infrastructure highly available to handle time-critical requirements, expandable to facilitate growth, secure enough to protect confidential data, and designed for differentiating and managing all traffic to optimize network performance. Progent's CCIE and CCNP certified engineers can show you how to pick out and deploy Cisco Catalyst switches that make sense for your company. Also, Progent's CISM and CISA certified security consultants can help you create a strategic protection plan and configure Cisco switches so they help enforce your security strategy. Catalyst switching products that Progent supports include Cisco's Catalyst Express 500 switches, Catalyst 3750 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 switches.
Professional Wireless Security Inventory
External Security Inventory Consultants
Progent provides small businesses two specially designed security inventory packages that provide, for a preset fee, remotely managed inventory scans of your network security profile which are analyzed by professional information security engineers who assess the data collected by the remote scan, deliver unbiased summaries of your current network security, and make recommendations for remediation. Progent offers two complementary network security inventory packages for external and internal scanning that are priced to fit the budgets of small businesses while offering enterprise-quality evaluations of your IT network's vulnerability to assault.
Setup and Support Hybrid Microsoft 365 solutions
Consultant Office 365 Gmail migration
Microsoft Office 365 Exchange Online allows you to utilize cloud-based virtual machines, mailboxes and other email components to lower capital expense and management overhead. You can configure Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that incorporates both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote technical support to help your small businesses to assess the benefits of Office 365 Exchange Online, plan a solution that aligns with your business needs and budget, carry out a non-disruptive migration from your existing Exchange system to one that includes Office 365 Exchange Online, train your management team and users, and deliver as-needed consulting and troubleshooting.
macOS Phone-based Consulting
macOS Configuration Professional
Progent provides national remote help and troubleshooting services for companies that operate Apple Mac OS X networks or whose IT systems include a mix of macOS and Mac OS X with Microsoft products. Progent's engineers can provide Mac clients a range of services including desktop assistance, upgrading to the most recent version of Mac OS X from earlier versions of Apple macOS and Mac OS X, plus help with Apple macOS and OS X application software. Progent can also assist your business with iPhone and iPad synchronization and troubleshooting, or moving to iCloud services. Online technical support offers optimum return for your IT budget by protecting user efficiency and shortening the time charged for computer repair services. Sophisticated remote access tools and skilled technicians and consultants allow Progent to handle most IT problems without wasting time and expense by traveling to your site. In the vast majority of situations your IT problems can be dealt with over the phone or through a combination of telephone help and online network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISA certified security professionals to assist with the most difficult network issues.
Remote Technical Support Firepower Management Center
Firepower Online Troubleshooting
Progent’s Cisco-Certified technology experts provide experienced PIX Firewall support services encompassing design, integration and maintenance of Cisco firewall and Cisco security products. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat protection, and safe access services. Extending from small, plug-and-play desktop appliances for small offices and home offices to modular gigabit products, Cisco PIX firewalls provide a sensible level of security, speed and reliability for business networks of all sizes. PIX firewalls are based on a hardened, specially designed operating system, PIX OS, minimizing potential OS-specific security vulnerabilities. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including powerful application-aware firewall services, Voice over IP and digital media security, site-to-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible management tools. Progent’s Cisco consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Support Services SQL Server 2017
Microsoft SQL Server 2016 Online Support
Progent’s Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy creation of enterprise-class business applications that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query across the Internet and beyond the firewall. In addition to providing expertise, maintenance and problem solving services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the profitability of your information network. Progent can also help you upgrade from older versions of SQL Server to SQL Server 2005.
QTS Sacramento Natomas Data Center Consultant Services
QTS Sacramento Colocation Center Professional
The QTS (formerly Herakles) Data Center facility is located in the seismically-stable Natomas neighborhood of Sacramento, CA. If your business is currently utilizing the QTS data center as a colocation site or if you are planning on moving your primary or offsite backup system to the Herakles data center, Progent offers a range of budget-friendly services such as data center migration, system installation and updates, network improvements, comprehensive project management services, virtualization configuration, remote network monitoring, automated system administration, software development, disaster recovery planning and testing, data security assessment, and the use of Progent's Test Lab.
On-site Support Windows Server 2019
Urgent Windows Server 2019 LEDBAT Remote Consulting
Progent's Microsoft-certified Windows Server 2019 experts can assist your organization to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 offers major enhancements in capacity, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and container support.
Cisco Network Management Small Business Computer Consultant
Network Support Service Network Management
Progent's Cisco-Premier network engineers can assist you to use Cisco's network management tools along with a variety of specialized third-party products to build a complete network management solution in order to keep your network running smoothly, conserve expensive resources, protect your data, revive rapidly from device failure or deliberate attacks, and enable you to add or reassign valuable resources sensibly and affordably as your business grows.
Professionals ProSight Behavior-based Virus Detection
Malware Forensics Network Consultants
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates cutting edge behavior-based machine learning tools to guard endpoints and servers and VMs against modern malware assaults like ransomware and email phishing, which routinely get by traditional signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a single platform to automate the entire threat progression including blocking, detection, containment, remediation, and forensics. Top capabilities include single-click rollback with Windows VSS and real-time network-wide immunization against new threats.
Excel Sparklines Small Office Network Consultants
Excel Slicers Outsource IT
Progent's certified Microsoft Office and Office 365 experts can help companies to incorporate Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a seamless productivity solution that provides quick ROI and promotes better business results. Progent can help you to integrate Microsoft Office or Office 365 apps with one another and with other key Microsoft platforms including SharePoint, Microsoft Exchange Server and Microsoft SQL Server deployed locally or hosted in the cloud. Progent can also assist you to fix compatibility issues with different releases of Microsoft Office desktop and can provide live online training to individual users or groups.
Top Ranked Small Business IT Consulting Group Network Management
Network Consulting Services Cisco Network Management
Progent's Cisco-Certified network consultants can show you how to run Cisco's network management utilities along with a selection of specialized third-party products to build a complete network management strategy in order to keep your environment operating reliably, conserve expensive resources, protect your data, revive rapidly from device failure or malicious attacks, and enable you to add or repurpose valuable resources sensibly and economically as your business evolves.
Lync Server 2013 Mobility Services Consultant
Lync Server 2013 security Consulting
Microsoft Lync 2013, now called Skype for Business, enables organizations of all sizes to build a manageable and secure communications ecosystem that supports a BYOD computing model with instant messaging (IM), presence, web conferencing with application sharing, as well as IP and PSTN calling across a broad assortment of desktop and mobile clients. Progent's certified Lync 2013 experts and system integrators can help you to evaluate the advantages of Lync 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your present and future goals, deploy Lync Server 2013 in a way that expedites your return on investment, and provide custom online and onsite training to your IT staff and end users. Progent offers expertise in key pieces of a Lync 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can assist your organization to combine Lync Server 2013 with key Office and Office 365 apps including Outlook clients and PowerPoint.
Microsoft ISA Server Network Engineer
ISA Server Support Outsourcing
Progent's Microsoft-certified ISA Server consultants have broad backgrounds creating Microsoft-based security solutions for information systems with multiple locations, mobile users, and mission-critical web-based applications. A Progent ISA Server engineer is ready to help your small or mid-size company design and deploy a configuration of ISA Server 2004 that meets your IT protection needs without restricting your productivity.
Urgent Consultants Microsoft ISA Server
Microsoft Microsoft ISA Server IT Consultants
Progent's certified ISA Server consulting experts have extensive experience creating Microsoft-based security solutions for IT networks with multiple sites, remote workers, and mission-critical web-based applications. A Progent ISA Server consultant is ready to help your small business design and deploy a configuration of Microsoft ISA Server 2004 that supports your information protection needs without limiting your productivity.
Sales Office Specialists
After Hours Troubleshooting Branch Location
Years of background providing Microsoft support and Cisco network consulting has allowed Progent to develop an unmatched capability for supporting branch offices that need IT service with the flexibility common to with small firms but which offers professional client interaction, complete documentation, and adherence to corporate IT standards. If your enterprise has a sales office located anywhere in or any region served by Progent's consultants, Progent can offer a broad range of in-person and off-site IT support services and network architecture expertise.
Windows Server 2003 Consultant Services
Network Consultant Microsoft Windows 2003
Progent's certified Windows Server 2003 engineers can provide network help and expert consulting for the complete line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 upgrade, configuration, administration, and maintenance services include network design, deployment, project management, in-person and off-site technical support and repair, Call Center outsourcing, CISM-certified security consulting, comprehensive outsourcing, and expert co-sourcing.
NetApp MetroCluster Synchronous Replication Consultancy
Urgent Consulting Services NetApp MetroCluster Troubleshooting
Progent can provide enterprise clients the services of a certified NetApp consultant for online or onsite expertise for NetApp's entire family of SAN storage products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, non-disruptive patching, storage management, security and compliance, high availability, and remediation. Progent can provide Level 3 support to help you to take care of issues with NetApp SAN storage deployments quickly and affordably based on best practices.
Juniper SA6500 SSL VPN Computer Security
Juniper SA700 SSL VPN Firewall Support
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Cisco VPN Computer Engineer
Cisco Virtual Private Network Remote Technical Support
Progent’s Cisco Security/VPN consultants and CCIE and CCNP certified experts can help your small or mid-size company deploy and support Cisco’s security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco VPN solutions include both remote access and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN products are simple to administer and offer the versatility to expand with your growing business requirements. Progent’s Cisco-Premier network experts are familiar with Cisco’s complete line of hardware and software targeted at preventing information theft, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can help you integrate Cisco technology to achieve safe access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to create a central user access control framework for user authentication, permissions, and tracking from a graphical Web interface.
SQL Server Capacity Planning Developer
Top Microsoft SQL Consultant
SQL Server 2005 offers powerful, standardized tools to computer professionals as well as to information workers, lessening the complexity of creating, integrating, administering, and accessing company information and database applications in environments ranging from mobile devices to corporate information networks. The sophistication and interconnectivity requirements of Microsoft SQL Server 2005 require an IT consulting firm with hands-on experience and wide knowledge in designing and building data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background involving Microsoft technology, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET platform.
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