Newark At Home Workforce Integration Consultants
Solution Planning, Configuration, Administration and Troubleshooting Consulting Services
Enlarging your remote workforce may have a major impact on IT architecture, cybersecurity, and company workflows. Progent has 20 years of background assisting SMBs to plan, configure, manage, tune, and troubleshoot IT environments that incorporate at-home workers. Progent can help your Newark company to select the right tools and follow best practices in building and operating a secure virtual ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent offers services ranging from on demand guidance for helping you over occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent's consultants can assist Newark, New Jersey businesses to succeed with any aspect of building a high-performing work-from-home environment by delivering infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud connectivity, Call Desk outsourcing, cybersecurity, backup/restore solutions, and streamlined management.
Infrastructure for Teleworkers
Integrating the physical and software infrastructure needed to support a remote work environment can be especially complicated if you must accommodate a combination of personal equipment such as desktop computers and notebooks, routers, and wireless appliances from various manufacturers and with a variety of operating systems and firmware levels. Progent's background delivering online help for both outdated and modern IT products in virtual office venues allows you to make cost-effective use of your available infrastructure and provides you with fast access to expertise for making necessary upgrades. Services offered by Progent to help you to create a productive telecommuting infrastructure include:
- Virtual Private Network connectivity allows you to create a secure tunnel for authorized at-home workers to use IT resources situated at your corporate data center or in the cloud. Progent's consultants can assist you to configure and manage VPN connections between your teleworkers and your various network resources by providing remote VPN integration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your remote workers to utilize Cisco's AnyConnect client software for safe VPN connections for a broad range of endpoint devices such as Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to see and use a data center PC's desktop. This technology gives IT managers significant control over the digital environment of telecommuters and offers them a consistent and more productive experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home networks to the Internet and typically support VPN tunnels, home Wi-Fi connectivity, and firewall services. Progent offers expert online support for configuring routers from a range of vendors. See router integration services from Cisco-certified experts.
- Home Wi-Fi networks, often shared by the whole family and visitors, are frequently used by telecommuters to access their Internet router for work. This can create performance and cybersecurity problems. Progent can assist businesses to mitigate these problems by providing expertise that include Aironet configuration consulting, Cisco Meraki WiFi installation consulting, and Ubiquiti Unifi wireless access point integration help.
- Internet access methods affect the speed and reliability of connections between telecommuters and the corporate data center. Business-critical applications may demand redundant Internet access in the event the normal connection breaks. Progent offers expertise for selecting Internet service providers, picking appropriate bandwidth and data volume packages, and setting up fault-tolerant Internet access. See Internet connectivity solutions.
IP Voice Solutions for an At-Home Workforce
Expanding the business PBX system to accommodate telecommuters is vital to maintaining an effective at-home workforce. A broad range of cloud-based VoIP products are used by small and mid-size businesses to server teleworkers. Many enterprises rely on Cisco's modern or legacy platforms for IP voice management. Progent can assist businesses of any size to design or maintain a telecommuter IP voice service that provides the versatility, convenience and protection required for at-home workers. Progent's Cisco-certified CCIE Voice experts can provide advanced support to assist organizations tune their existing Cisco IP voice systems to support an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers high-end IP telephony features to devices like VoIP phones, media processing products, Voice over IP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager supports additional combined media services like unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager expertise, refer to Cisco Unified Communications Manager consultants.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent's consultants can help your company to support your existing CallManager environment or upgrade smoothly to Cisco's current IP telephony solutions. To learn about Progent's support services for CallManager and Cisco's other early IP voice products, visit Cisco CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with users working beyond the corporate firewall such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 series as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
- Other VoIP Products supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network infrastructure to support these VoIP solutions and deliver as-needed configuration and debugging expertise.
Voice/Video Conferencing for Telecommuters
A wide range of voice/video conferencing platforms from major technology companies support online meetings, video conferencing, chat sessions, and content sharing for both local users and telecommuters. Many companies utilize a mix of conferencing products to meet the needs of their various partners and clients. Progent can help you to maintain your current voice/video conferencing environment and optimize the engagement of your at-home employees.
- Skype for Business is Microsoft's leading unified communications platform that supports presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can help you to configure and maintain Skype for Business client software to support your remote employees. For details about Progent's consulting services for Skype for Business, see Skype for Business consulting services.
- FaceTime is Apple's multiuser video phone platform for compatible iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 simultaneous users for video calls. For details about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Delivered via Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for training. For details about Progent's consulting services for Cisco Webex as well as for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conversations, contacts, and content with capabilities that include IP voice and video conferencing, persistent threaded chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these conferencing platforms and assist you to optimize your WAN architecture to run them.
Microsoft Collaboration Software for At-Home Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Microsoft Office and Microsoft 365 families, offering a powerful ecosystem of productivity apps that deliver a consistent user experience for sharing information throughout multiple sites and on a broad selection of endpoint devices. Progent has provided online consulting support for SharePoint and Exchange Server since their initial publication and can help businesses to deploy these critical collaboration platforms to optimize the productivity of your at-home workforce.
SharePoint utilizes web entities to promote collaboration and information sharing by offering policy-driven delivery of content, business processes, and utilities for looking through company-wide information silos. SharePoint permits you to build protected web portals that permits at-home workers to see and update aggregated corporate intelligence via Wikis, Blogs, social web sites, and Web Parts (Widgets). For information about Progent's SharePoint expertise, see SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting expertise, see deployment consulting for Microsoft Exchange.
OneDrive is Microsoft�s shared cloud file hosting and synchronization service, similar to GoogleDrive. Remote workers can store files to OneDrive, and colleagues can share them securely through a browser. Provided with Microsoft Office and Microsoft 365, OneDrive enables home employees to co-edit files. Edits created offline are uploaded when you reconnect to the Internet. For information about Progent's support services for OneDrive, go to Onedrive integration consulting.
Public Cloud Integration for Telecommuters
Progent offers affordable remote support for enabling businesses to create, manage and troubleshoot integrated hybrid network models that include internal data centers, telecommuters, branches, and public cloud services. Progent offers expertise for all types of cloud service delivery such as Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers fix issues with cloud connectivity, identity, and cybersecurity.
Azure is a leading family of public cloud services that enables you to utilize infrastructure, servers, and key applications hosted on Microsoft's extensive cloud. Azure features over one hundred cloud-based services such as hosting for Windows and Linux-powered virtual machines, scalable cloud storage, email and messaging, app development with Visual Studio, and data protection. Progent can assist your organization to deploy virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure Active Directory, and plan data backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to create protected access to Azure services for remote workers by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. For information about Progent's expertise for Microsoft Azure, see Microsoft Azure consulting.
Microsoft 365, formerly branded Office 365, is Microsoft's growing suite of business productivity software and cloud-based services available on a subscription basis. Microsoft apps and services are provided in a variety of plans intended for customers ranging from students and small offices to large corporations. Progent can provide fast and affordable online contact with consultants knowledgeable about Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help your business to assess the various subscription plans offered with Microsoft 365 and deploy 365 apps for your remote workers in a way that delivers maximum business value. For details about Progent's expertise for Microsoft 365, go to Microsoft 365 consulting expertise.
Microsoft 365 Exchange Online is among the most widely used cloud-based applications in Azure-hosted Microsoft 365 product line. Exchange Online offers the advantages of lower spending for data center infrastructure, simplified management, on-demand scaling, high availability, and other advantages associated with cloud computing. Microsoft has designed Exchange Online to operate transparently with local deployments of Exchange, allowing you to create hybrid information systems. Progent's certified Exchange experts are available for occasional assistance to get you past tough IT bottlenecks and also offer comprehensive project management services to ensure your teleworkers have easy and safe access to your Microsoft 365 Exchange Online deployment. To find out Progent's expertise for Exchange Online, go to Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud market and is the world's top provider of cloud services. Progent offers quick and economical online contact with cloud integration experts who can help your business to plan, deploy, maintain, and debug hybrid information networks that integrate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist you to build a high-uptime network model to make sure your employees have a consistent computing environment regardless of whether they are working from your main office, a branch office, from home, or on the road. For details about Progent's consulting services for Amazon AWS, visit Amazon AWS integration support.
Google Cloud Platform is a popular set of public cloud services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can assist your organization to scale your current IT assets with the Google Cloud, and Progent's DBA consultants can help you make your mission-critical apps cloud ready so your remote workers can benefit fully from Google Cloud Platform services. Progent's consultants can assist your business to deploy virtual machines on GCP Compute Engine, plan an efficient storage solution with GCP Storage services, and simplify identity control for remote workers with Google Cloud Identity services. Progent's consultants can also help your business to utilize GCP's management technology to administer and monitor your Google Cloud environment. To find out, go to Google Cloud Platform integration expertise.
Help Desk Support for Remote Workers
An emergency, company-wide transition to a from-home workforce, which might be the result of an epidemic or as a component of a business continuity plan, can overstretch even a well-staffed internal Call Center. Progent's Call Center services make it possible for organizations to outsource or supplement their Call Desk with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Support Desk support services utilize Progent's nationwide network of online IT support experts along with world-class trouble ticketing and follow-up technology to offer an economical, advanced Support Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 PC support from help requests to ticket generation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal enables from-home workers to track or edit the status of their current trouble tickets, enter information, and upload screen captures and relevant files. Support services are provided at a substantial discount off Progent's normal Level 1 technical support charges, and Progent offers optional fast hand-off to Level 2 and Level 3 support experts to resolve advanced issues. For more information, see Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Help Desk Supplemental Service allows your company to supplement your existing Support Desk staff by splitting delivery of Support Desk support transparently between your regular IT support personnel and Progent's extensive pool of PC support technicians and subject matter specialists. Progent's shared Call Center service is based on a collaborative support model utilizing the number one professional services automation tool for managing help requests and ticketing, assigning ownership, monitoring progress, and generating management reports. For details about how Progent's Support Desk Augmentation Services can help your company to deliver world-class technical support to your from-home workers, refer to Progent's Help Desk Call Center augmentation Services.
Security for Teleworkers
Work-from-Home (WFH) workers commonly use their own computing devices and often work in an unsecured physical area. This increases their susceptibility to cyber threats and calls for careful configuration of corporate firewalls, AV tools, MFA-based identity verification, remote endpoint monitoring, intensive user education, and the development of security policies built on leading practices. Progent's veteran team of cybersecurity support consultants can assist you to plan, implement and manage a compliant cybersecurity solution that guards vital information resources in environments that include telecommuters.
Firewalls enable you to create a network that can be securely accessed by on-premises users as well as by telecommuters, mobile employees, suppliers, customers, and the public. Modern firewall devices permit you to assign and manage appropriate access rights to different groups of users and to scale your network and modify your security as your company evolves and as cyber threats become increasingly sophisticated. Progent works with both current and older security appliances from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall integration expertise, see firewall support expertise.
Remote Endpoint Security Monitoring makes it possible to watch over the disparate computers utilized by an at-home workforce and either reject or identify and respond to the latest threats like ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is put on each secured endpoint device, monitoring all activity and utilizing state-of-the-art behavioral threat analysis from SentinelOne to detect new threats on arrival. When a cyberattack is discovered, ProSight Active Security Monitoring immediately isolates the infected device from the corporate network to contain the malware. Because the ProSight Active Security Monitoring agent is self-contained, endpoints stay protected even if they are disconnected from the Internet. For more information about ProSight Active Security Monitoring, see remote endpoint security monitoring for remote workers.
Progent's Duo authentication service plans utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo enables one-tap identity confirmation with Apple iOS, Google Android, and other personal devices. With Duo 2FA, whenever you sign into a protected application and enter your password you are requested to verify your identity via a device that only you possess and that uses a different ("out-of-band") network channel. A wide range of devices can be utilized as this second means of authentication including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. For details about ProSight Duo identity authentication services, go to Duo MFA two-factor authentication services for teleworkers.
Security Audits can assess the vulnerability of your network to all types of outside and local security attacks for an environment that includes teleworkers. Progent can deploy online, automated security inventory scanning for quickly and economically uncovering a wide variety of security holes that can be found over the Internet. Progent's security assessment consulting services, which can be provided by network security professionals with advanced credentials including CISA, ISSAP, and GIAC, can assist your business to evaluate your operations and governance policies and assess your IT infrastructure to allow you to design the highest level of protection for your at-home workers.
Download White Paper: Securing a Work-From-Home (WFH) Environment
To view or download a white paper about critical areas to focus on for securing a network that includes work-from-home staff, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Telecommuters
Data Protection involves saving and recovering vital information so as to avoid data loss and reduce restoration time in the event of storage failures resulting from equipment issues, programming hiccups, human error, cyber attack, or other causes. Reliable data protection solutions can be especially challenging to design and manage in hybrid environments that combine local data centers, cloud resources, and an at-home workforce.
- Backup/Restore solutions for an at-home workforce must cover diverse kinds of user-owned endpoint devices. Progent can provide quick remote help from experts knowledgeable about a wide range of products for protection Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and smartphones. Popular backup/recovery solutions supported by Progent's data protection consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Mozy, and Time Machine. To protect resources distributed across a wide area network, Progent offers ProSight Data Protection Services (DPS), a backup/recovery subscription service that uses cloud-based storage and includes granular restore and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically envision scenarios that call for a temporary changeover to an at-home workforce. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can assist your company to produce, document and validate a DR/BC plan that includes the logistics of moving to telecommuting.
Unified Management for At-Home Workers
Microsoft has renamed and reshuffled its endpoint management platforms under the name Endpoint Manager, which encompasses Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing onsite endpoints. Endpoint Manager features a unified environment for protecting corporate data by controlling onsite, mobile, and home-based endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and securing remote devices and applications. Managed endpoint devices can be user owned or company owned. IT administrators managing the enrolled endpoint devices of teleworkers can utilize Intune to provision and authenticate applications on devices, push patches and certificates, set up rules for permission to access information and networks, manage passwords, create VPN tunnels, control how home-based workers share information, establish threat protection, verify security compliance, and erase sensitive data from lost, stolen or decommissioned endpoint devices. Intune works with iOS/iPadOS, Android, Windows, and macOS/OS X endpoints. To learn about Microsoft Intune and to find out how Progent can assist your company to use Microsoft's Endpoint Management to manage the endpoint devices of your telecommuters, refer to Intune mobile endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) platform that allows network managers to keep off-premises endpoints current and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint administration plus VMware's Horizon virtual software delivery platform for authorization control, application management, and setup management of endpoint computers. Workspace ONE operates with endpoints based on Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product via a one-time purchase. Top capabilities of VMware Workspace ONE include fast remote provisioning of new laptops, immediate onboarding of new employees, policy set up and enforcement for all classes of endpoints, aggregated reporting and analytics, an email encryption gateway, and integration with Microsoft applications and cloud products. For information about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE mobile device management expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing a productive telecommuter environment for your Newark, New Jersey business, phone
An index of content::
Small Office IT Consulting Services Cisco Planning
Cisco Certified CCIE Consulting Firm
Progent offers rapid online access to Cisco CCIE network infrastructure consultants. Progent's CCIE consultants can link to your network via advanced remote diagnostic utilities to deliver fast and economical troubleshooting and remediation of critical network infrastructure issues.
Consultant Services Ubuntu Linux
Technology Professional Ubuntu Linux
If you are producing Linux-based applications in an environment that includes Windows-based processors, PCs, and office applications, Progent offers full-service IT outsourcing that allows you to concentrate on your area of strategic know-how without the constant hassle of managing your company information system. Through the use of automated server monitoring and by providing remote and in-person assistance when your company needs it, Progent offers an economical alternative for managing an IT network that provides excellent availability, protection, and efficiency. Progent's UNIX/Linux developer assistance offerings feature full-service network support outsourcing, virtual server infrastructure, remote and on-premises support and repair, 24x7 monitoring, and Help Desk Call Center outsourcing.
Call Desk Outsourcing Services Professional
Call Center Outsourcing Services Consultants
Progent's Microsoft certified Consultants offer several service programs to help mid-size and large organizations create an efficient and productive internal Network Support Helpdesk. Progent's help desk consulting services include Return on Investment evaluation, process study and improvement, management reporting, education of internal staff, and documentation of processes. Progent's Software Evaluation and Integration Support Services help businesses sift through the numerous top level Help Desk software packages on the market and determine what products might be too costly, lack key features, or align poorly with your company's corporate culture. Progent also provides temporary staffing for companies who need to augment their internal Help Desk team for special tasks or to substitute for vacationing or indisposed personnel.
MySQL RDBMS Outsourced Programming
Oracle database administration Technology Professional
Progent offers cost-effective online access to an Oracle MySQL RDBMS administrator or software programmer and can help organizations of all sizes to integrate and manage MySQL within a reliable network environment that offers high levels of performance, scalability, and security. Progent also has experience helping businesses migrate databases from Oracle to MySQL.
Phobos ransomware recovery Consulting
Remote Ryuk ransomware cleanup Engineers
Progent's experienced ransomware recovery consultants can help you to reconstruct an IT network victimized by a ransomware cryptoworm like Ryuk, WannaCry, Hermes, or MongoLock.
24 Hour Power BI Security Integration Firm
MCSE Expert Certified Power BI Gateway Expert Development
Progent's Power BI experts can assist you to plan, deploy, manage, update or troubleshoot your Power BI solution. Progent's database experts can assist you to prep your source data for Power BI reports and dashboards. Progent can assist you build and administer an onsite, cloud based, or hybrid environment to run Power BI.
Telecommuter Solutions Troubleshooting
Offsite Workers Professionals
Progent has two decades of background assisting small and mid-size organizations to plan, implement, optimize, manage, and debug IT networks that incorporate at-home workers.
HP Data Protector Specialists
Backup Professionals
Progent offers affordable online support from engineers skilled in a broad range of products and services that provide solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as laptops and smartphones. Progent can provide expertise for all major data protection platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can assist your company to design, enhance, or troubleshoot backup/restore solutions for a variety of topologies including on-premises, edge to datacenter, cloud-based, or a mix.
Consulting Services Ryuk ransomware data recovery
DopplePaymer ransomware recovery Engineer
Progent's seasoned ransomware recovery consultants can help you to reconstruct a network victimized by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky.
Project Pilots Engineer
Services Project Management
For enterprise project management assistance, Progent can provide access to veteran information technology professionals with decades of background in IT management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These proven IT managers can provide project management expertise to assist enterprise clients follow best practices to ensure that major projects are successfully completed on schedule and on budget.
Consulting Anti-Virus
Postini Technology
E-Mail Guard represents a comprehensive solution for defending against spam and viruses. E-Mail Guard addresses the protection and administration of corporate email by providing continually updated spam and virus blocking, policy administration, content filtering, and protection against email-based DHA and DDoS attacks. E-Mail Guard also includes monitoring, administration and analysis utilities plus outgoing email testing to let you fix your email system and define and enforce corporate security policy.
Consulting Services Solaris
Sun Solaris Security Contractor
If your business operates a Solaris environment or a mixed-platform computer system, Progent's CISM and ISSAP-certified consultants can help your entire organization in a broad array of security topics including security administration practices, security architecture and models, connection management systems and methodology, software development security, business processes security, hardware security, telecommunications, infrastructure and web security, and business continuity planning. CISM and CISSP stipulate the core skills and worldwide standards of performance that information security professionals are required to master. These accreditations offer executive management the confidence that consultants who have achieved their CISM, CISSP or ISSAP qualification have the experience and knowledge to deliver effective security support and consulting help.
Altaro VM Backup Replication Technical Support
24x7 Altaro VM Backup and vCenter Computer Engineer
Altaro VM Backup software offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, offsite, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure storage. Top capabilities include state-of-the-art Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup intervals as low as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, item-level recovery options for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and vCenter for handling larger environments, and support for Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide range of consulting services to help you to plan, install, manage and troubleshoot a backup/restore solution based on Altaro VM Backup.
Consultant Email Outbound Content Filtering
Award Winning ProSight Outbound Email Filtering Professionals
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to deliver web-based management and world-class protection for all your inbound and outbound email. The powerful structure of Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a preliminary barricade and keeps most threats from making it to your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper level of analysis for incoming email. For outgoing email, the onsite gateway offers anti-virus and anti-spam filtering, protection against data leaks, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.
Emergency Consultant UNIX
UNIX Consulting Services
Progent's Sun Solaris family consulting experts provide small businesses and developers assistance with managing and maintaining Solaris environments that run with Microsoft-powered technology. Progent can give your organization contact with Sun Solaris consultants, support professionals premier by Microsoft and Cisco, and security experts with CISM credentials. This broad array of experience offers you a convenient one-stop source to show you how to build and maintain a protected and robust mixed-platform network and communications solution that supports Sun Solaris and Microsoft coexistence by integrating MS Windows with major versions of UNIX including Mac OS X, Sun Solaris, IBM AIX Open UNIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations such as RedHat, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Remote Infor SyteLine CloudSuite Doc Trak Consultant
Infor SyteLine CloudSuite Migration Professionals
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that incorporates over 25 years of background assisting manufacturing and service companies to manage complicated supply chains and streamline key business processes in order to bring products to market quickly and adhere to customer commitments consistently. Progent can provide the expertise of an ERP consultant with over 20 years of background with the SyteLine/CloudSuite Industrial platform. Progent can provide online or on-premises consulting that can range from as-needed guidance to solution planning and project management outsourcing or co-sourcing. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, ETL, Microsoft 365 integration, training, and DBA services.
SCCM 2016 Troubleshooting Computer Engineer
IT Consultants SCCM 2016 Endpoint Protection
System Center Configuration Manager 2016 automates application and device provisioning at scale, simplifies security and compliance settings control, inventories network assets, guards against company data leakage, performs health reporting, allows safe end-user self service, and delivers a common control mechanism for managing mixed-OS networks based on on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can help your organization with any aspect of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for on-premises, cloud-based, or hybrid environments.
Integrated Services Routers Technology Consulting Services
Carrier Routing System Professionals
Cisco has designed an extensive product line of routers including routers built to provide the protection, bandwidth, and reliability demanded by customers from branch offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and network availability. Progent can show you how to choose and integrate Cisco routers to establish a reliable infrastructure for your network and to make it easy to grow as you support new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent offers expertise in a variety of routers based on Cisco's IOS operating system, such as Cisco's 800 family of small office VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Series Routers.
Technology Professional ProSight Virtual Machine Hosting
ProSight Virtual Server Private Cloud Hosting Engineers
Progent's ProSight Virtual Hosting service offers complete hosting of a small company's production servers in an environment that delivers the highest level of availability and expandability and is also simple to move to another host. ProSight Virtual Hosting services are based on mature virtualization technologies that enable small and midsize companies with multi- platform environments to save dramatically on the expense of capital equipment, infrastructure support, and IT administration while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Windows 11 Training Support and Help
Windows 11 and Android Technical Support Services
Progent's Windows 11 experts can provide a range of services to support Windows 11 including cloud and hybrid integration, mobile device management, at-home workforce access, security and compliance, centralized deployment, and Help Desk Call Center services.
Comprehensive Event Management Support Services
Computer Consulting Monitoring and Reporting
Remote 24x7 network monitoring, automated alarms, and actionable analytical reporting are crucial to preserving the health of your network and eliminating preventable and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of all sizes can get a degree of network stability that was previously reserved for large enterprises. Progent can provide a variety Remote Monitoring and Management (RMM) options available as low-cost service packages created to help you to identify and resolve a most IT network problems before they get big enough to impact productivity.
Online Troubleshooting Hosting
Data Center Colo IT Consultants
Progent’s colocation center IT services are designed for businesses with hardware housed at IDCs or data center colocation hosting sites and requiring on-demand on-premises service at the colocation site plus off-site support from Microsoft and Cisco Premier experts. Progent offers a complete array of IDC and data center and co-location support services including network architecture analysis, Windows and UNIX server integration and support, tech support for server and telecommunications infrastructure, design and installation of zero-downtime configurations, architecting and implementing layered security defenses, firewall configuration and support, designing load balancing solutions, and planning high-availability server and storage cluster configurations.
MCSE Expert Certified Dynamics GP/Great Plains Professionals
Consultant Microsoft GP/Great Plains
Key characteristics of Microsoft Dynamics GP/Great Plains accounting include a modular design that allows you to license only the components you need, a standards-based foundation built on Microsoft technologies to safeguard your investment and provide a highly interconnected environment, enhanced reporting services that permit you to track all operations, revenues and spending and sales patterns, compatibility with Microsoft Office to speed access to business data, the capability to process data from almost any database or workstation application into Microsoft GP/Great Plains, and an open design that makes it possible to develop specialized applications. Progent can help you configure and maintain a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can provide expert GP/Great Plains consultants to help you convert the advanced features of Microsoft Dynamics GP accounting into a productive business management solution.
Troubleshooting Colocation
Data Center Colocation Technical Support
Progent’s colocation center support services are designed for businesses with hardware located at Internet Data Centers or data center co-location hosting facilities and requiring timely on-premises assistance at the colo site as well as remote help from Microsoft and Cisco Premier experts. Progent provides a complete range of Internet Data Centers and data center and colocation consulting services including system architecture analysis, Windows and Linux server integration and maintenance, tech support for server and telecommunications infrastructure, development and deployment of fault tolerant configurations, architecting and implementing layered security structures, firewall integration and support, configuring load balancing solutions, and creating high-availability server clustering systems.
Specialist Firewall patch management
Services Network infrastructure patch management
Progent's support services for patch management provide organizations of all sizes a versatile and affordable solution for assessing, testing, scheduling, implementing, and tracking software and firmware updates to your virtual and physical; servers, endpoint devices printers and scanners, infrastructure appliances like routers and Wi-Fi access points, and IoT devices like alarms and health monitors.
MCSE Expert Certified ISA 2004 Enterprise Edition Server Support
ISA Server Consulting Services
Progent’s Microsoft certified professionals provide small and medium sized businesses consulting services for Microsoft Forefront Threat Management Gateway and ISA Servers. Microsoft's Forefront TMG and ISA Servers contain a full featured application-layer aware firewall that can secure your business system from attack by external and internal threats. Forefront Threat Management Gateway and ISA Server provide thorough examination of Internet protocols such as Hypertext Transfer Protocol, which allows these security platforms to uncover many attacks that can get by traditional firewalls. The integrated firewall and VPN structure of Forefront TMG and ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's network security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through expert planning and deployment of Forefront Threat Management Gateway and Microsoft ISA Servers. Progent's Microsoft engineers can assist you to install Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade smoothly from ISA Server to Microsoft Forefront Threat Management Gateway.
Top Rated FaceTime Train
Macintosh Applications Training Professional
Progent's Apple Mac consultants can promote the creative aspect of Mac computing by providing consulting services and training in imaging, audio, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac applications including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post production studio.
Windows and Solaris Technical Support Services
Windows, UNIX, Solaris Remote Consulting
If you are producing UNIX-based software on a network that has Microsoft Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive IT outsourcing that allows you to focus on your field of strategic know-how without the continual distraction of managing your business network. Through the use of automated server monitoring and by delivering remote and on-site assistance as your business needs it, Progent represents an economical alternative for managing an IT system that provides excellent reliability, protection, and performance. Progent's developer assistance offerings include comprehensive it outsourcing, virtual server infrastructure, online and on-site support and repair, 24x7 monitoring, and Contact Center support.
24x7 Security Scan Engineers
Wireless Security Scan Engineers
Progent has put together two low-cost service packages intended to enable small companies to get an impartial security evaluation from a premier security consultant. With Progent's External Network Security Inventory Scan, a security engineer runs a comprehensive examination of your IT infrastructure from beyond your company firewall to uncover possible weaknesses in the security profile you expose to the public. With Progent's Internal Network Security Inventory Checkup, an engineer runs a network scan from a secure machine within your company firewall to evaluate the risk to inside attacks. The two security inventory services are set up and run from a protected remote location.
SCVMM Technology Consulting
SCVMM 2012 Live Migration IT Services
Progent's Microsoft-certified consultants can assist organizations of any size to adhere to best practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; plan, implement, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive reporting. Progent can assist your business to move from a legacy release of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM environment so you realize maximum business value.
Top Internet of Things patch management Services
Patch management Services
Progent's support services for software and firmware patch management provide businesses of any size a flexible and cost-effective solution for evaluating, testing, scheduling, applying, and tracking software and firmware updates to your servers, endpoint devices scanners, infrastructure appliances such as routers and wireless APs, and Internet-of-Things (IoT) devices such as sensors and robotics.
Microsoft Consulting Best Practices Configuration
Problem Escalation Through Teamwork Computer Network Specialist
Progent’s staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on professional background, at the forefront of network support, executing a wide variety of IT projects for a large array of customers. Each Progent support professional shares a refined set of personal best practices which are incorporated into company-wide leading practices standards that Progent teaches its support team. This means that you get not only world-class IT skills, but also a consultant with proven approaches for using computer knowledge to repair actual network problems quickly.
Microsoft ISA Server 2006 IT Services
Open Now Forefront TMG Security Contractor
Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet applications while enabling increased efficiency by making these applications accessible to authorized remote users. Internet Security and Acceleration Server can guard business applications, services, and data across all network layers with application-layer filtering and comprehensive publishing wizards. Progent's Microsoft-expert ISA Server 2006 consultants can help you design, deploy, configure, and maintain Internet Security and Acceleration Server 2006 on your network so your company benefits from a smart and economical combination of protection, convenience, and performance.
Microsoft Office Online Consulting
Microsoft Office System Network Setup
Progent’s IT outsourcing support offerings for small companies feature planning Server 2003, .NET Server, and Microsoft BackOffice systems, managing migrations Microsoft Windows XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and in-person troubleshooting, resolving chronic IT problems, and producing a company-wide security strategy. Progent can help you enhance network reliability and throughput with fault-tolerant technologies, resilient network topology, and proactive network monitoring. Progent also offers special project assistance for major upgrades and can assist with needs assessment, resource identification, bill of materials development, sourcing qualification, procurement logistics, and complete documentation. Progent’s IT outsourcing help also features training for office productivity packages such as Microsoft Office.
Consultant Security Inventory
Network Security Scan Specialist
Progent provides small businesses two low-cost network security evaluation packages that include, at a set fee, remotely administered scans of your security profile which are analyzed by expert security engineers who interpret the data collected by the scan, deliver unbiased summaries of your current security vulnerability, and make recommendations for improvements. Progent has developed two non-overlapping security inventory scanning packages for external and internal scanning that are priced to fit the restricted budgets of small companies while offering enterprise-quality evaluations of your network's exposure to attack.
Immediate On-site Technical Support Internet Security and Acceleration Server 2006
Security Firms Forefront Threat Management Gateway 2010
Application Publishing with Internet Security and Acceleration Server 2006 allows greater protection of intranet resources while enabling increased efficiency by making these applications available to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 can guard corporate applications, services, and data throughout all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-certified ISA Server consultants can help you design, install, configure, and maintain ISA Server on your network so your company achieves a smart and economical combination of protection, productivity, and performance.
Immediate Remote Employees VoIP Setup and Support
Work from Home VoIP Computer Consulting
Progent can assist small and medium-size companies to implement VoIP technology to give their at-home workers the advantage of virtual extensions of the corporate phone infrastructure.
Microsoft Exchange Server Upgrade Consultant
Consultant Microsoft Exchange Server 2010 Upgrade
Progent's Microsoft-certified network engineers can assist your organization to determine the benefits of Exchange 2010 for your company and can help your IT staff to design and implement a smooth upgrade to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will offer quick payback by improving your productivity, cutting the cost of equipment and service, simplifying management, and integrating your key communications platforms.
Engineers VMware VCDX certified
Biggest VMware Private Cloud Services
Progent offers the assistance of a certified VMware VCDX expert to help you design, deploy, administer and troubleshoot VMware vSphere-based virtualization ecosystem for on-premises datacenters, cloud environments, or hybrid systems. Progent can provide advanced knowledge for deploying and integrating VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud tools for managing private and public cloud and hybrid cloud environments that provide maximum availability, fault tolerance, and application mobility.
OS X and Cisco Support Outsourcing
On-site Support OS X RAID
Progent's Apple Mac support consultants can assist you with a wide array of network infrastructure areas including system architecture, remote and mobile access, internetwork communication, protection, and emerging technologies including Voice over IP and fast wireless networking. For company networks based exclusively on Mac OS X or for environments that use a mix of Mac, Linux/UNIX and Windows based servers and desktops, Progent has the experience and size to deal with the challenge of designing, configuring, and supporting a system architecture that is reliable, safe, efficient and supportive of your corporate goals. Progent can show you how to deploy Apple’s Xserve enterprise servers, Xserve RAID fault-tolerant storage systems, and Apple's Xsan SAN solution. Progent can also give you access to certified professionals to help you with Cisco routers and switches.
MSP360 GSuite Backup Support and Setup
MSP360 Exchange Mailbox Backup Support and Integration
Progent's data protection experts can help you to design, deploy and debug a backup/restore plan built around MSP360 technology. MSP360 enables file/folder or image backup/restore for virtual machines and physical computers, supports all popular public clouds, and permits you to create a backup ecosystem with a minimum Recovery Time Objective and a granular RPO. With ProSight Data Protection Services 360 Backup, Progent can provide comprehensive monitoring and remote management of your backup system to prevent data loss resulting from user mistakes, computer glitches, malicious insiders, and external assaults like ransomware. To learn more, go to ProSight Data Protection Services 360 Backup solutions.
Dynamics GP Continuum Consult
Consultant Dynamics GP VBA
Progent's expert application designers and software developers can assist your business to create customizations to Microsoft Dynamics GP that address the special needs of your organization while retaining the advantages of seamless Windows integration. Progent can also provide help with a variety of development tools that can be used to build integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier with VBA, Visual Studio Tools for Microsoft Dynamics GP, Continuum, eConnect, Web Services for Dynamics GP, and Integration Manager.
Engineer Windows Mobile 7
Windows Mobile Computer Consultants
Progent’s consultants provide experience in a variety of technologies relevant to mobile connectivity including network infrastructure, Activesync, wireless protection, wireless e-mail, Windows Mobile, Research in Motion Blackberry, and wireless software programming. Progent's Microsoft and Cisco certified professionals can save your business work and money by applying their wireless background to show you how to choose and configure wireless access solutions that fit the needs of your business. Progent can also tune your network infrastructure so that mobile appliances perform more reliably.
Select Topic: