Newark Work from Home Employees Configuration Support Services
Solution Design, Implementation, Management and Troubleshooting Consulting Services
Enlarging your telecommuter workforce can have a major impact on IT infrastructure, security, and company workflows. Progent has two decades of background assisting businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT environments that support work-from-home employees. Progent can assist your Newark organization to select the right technologies and adhere to best practices in building and operating a safe virtual office solution for teleworkers that facilitates collaboration and returns top business value. Progent can provide services that go from as-needed expertise for getting you over challenging technical bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.
Progent can assist Newark, New Jersey businesses to succeed with any facet of creating a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, data security, data protection solutions, and centralized management.
Infrastructure for Telecommuters
Integrating the network infrastructure needed to support an at-home workforce can be especially complex if you have to manage a combination of worker-owned equipment like PCs and laptops, routers, and wireless appliances from different vendors and with a variety of operating systems and firmware releases. Progent's background delivering remote help for both outdated as well as modern IT products in remote office venues enables you to make efficient use of your existing infrastructure and provides you with fast access to top-tire consultants for implement necessary upgrades. Services available from Progent to help you to implement a productive work-at-home ecosystem include:
- VPN connectivity allows you to create a safe tunnel for authenticated remote workers to access IT resources located at your company data center or in a public cloud. Progent's consultants can help you to configure and manage VPN access between your at-home workforce and your various IT resources by providing remote VPN configuration support. For businesses using Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can help your telecommuters to set up Cisco's AnyConnect client software to provide safe VPN connections for a wide selection of devices such as Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to see and interact with a remote PC's desktop. This provides network managers more control over the digital ecosystem of telecommuters and offers remote users a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
- Routers attach at-home networks to the Internet and typically support VPN connections, local Wi-Fi connectivity, and firewall services. Progent can provide expert remote support for configuring home routers from all major manufacturers. See router integration support from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting families and guests, are commonly used by at-home employees to access their router for work. This can cause throughput and security problems. Progent can assist businesses to resolve these issues by delivering services that include Aironet configuration consulting, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi WiFi access point setup assistance.
- Internet connectivity methods affect the performance and availability of connections between at-home workers and the company network. Vital applications may demand redundant Internet access in case the normal connection breaks. Progent can provide guidance for picking service providers, picking appropriate bandwidth and data volume offerings, and integrating fault-tolerant Internet access. Refer to Internet access integration services.
IP Voice Integration for Teleworkers
Extending the corporate PBX environment to include remote users is vital to maintaining a productive at-home workforce. A broad range of cloud-based VoIP products are used by SMBs to server teleworkers. Many larger organizations rely on Cisco's modern or older platforms for VoIP management. Progent can help businesses of any size to plan or tune a telecommuter VoIP environment that delivers the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer high-level support to assist businesses tune their existing Cisco VoIP systems to support an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise IP telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager manages additional mixed media services such as messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, refer to Cisco Unified Communications Manager consultants.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent's consultants can help you to support your current CallManager environment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, see Cisco CallManager consulting services.
- Cisco IP Gateways enable connectivity with PSTN networks and with clients operating beyond the corporate perimeter such as at-home workers. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to work with these VoIP solutions and deliver on-demand integration and troubleshooting expertise.
Video Conferencing for an At-Home Workforce
A wide selection of voice/video conferencing products from leading vendors enable virtual discussions, video conferencing, chat, and screen/content sharing for both local workers and telecommuters. Many companies utilize a mix of conferencing products to accommodate their different partners and customers. Progent can assist you to manage your existing conferencing environment and optimize the experience of your remote employees.
- Skype for Business is Microsoft's popular communications product that enables real-time presence, IM, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can assist you to deploy and maintain Skype for Business clients to accommodate your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business integration services.
- FaceTime is Apple's group video phone platform for compatible iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 concurrent users for video calls. To learn more about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for most desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for training. For details about Progent's support services for Cisco Webex as well as for additional IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features that include video calling, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting services for these conferencing platforms and assist your business to optimize your WAN infrastructure to host them.
Microsoft Integrated Collaboration Software for Telecommuters
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 families, offering a rich ecosystem of productivity apps that create a cohesive user experience for sharing data and ideas throughout multiple sites and on a wide selection of endpoints. Progent has delivered remote consulting services for Microsoft SharePoint and Exchange since their initial releases and can assist your company to deploy these flagship collaboration products to maximize the effectiveness of your remote workforce.
SharePoint utilizes web entities to allow collaboration and knowledge sharing by providing policy-based access to content, workflow, and utilities for looking through company-wide information silos. SharePoint allows you to build protected portals that allows remote workforce to view and update aggregated business intelligence by means of Wikis, Blogs, social networking web sites, and Web Parts (Widgets). To find out about Progent's SharePoint support services, go to SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, see planning and configuration consulting for Exchange Server.
OneDrive is Microsoft's shared cloud-based storage service, comparable to GoogleDrive. Remote workers can store files to the OneDrive service, and colleagues anywhere can access them safely through a browser. Provided with Microsoft Office and Microsoft 365, OneDrive enables remote employees to jointly author files. Edits created offline are automatically uploaded when you reconnect to the Internet. For details about Progent's consulting services for Microsoft OneDrive, go to Onedrive integration consulting.
Cloud Integration Services for At-Home Workers
Progent offers advanced remote support for helping businesses to create, manage and optimize cohesive hybrid network architectures that incorporate internal data centers, teleworkers, branch offices, and cloud services. Progent offers expertise for all modes of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers fix issues with cloud connectivity, authentication, and cybersecurity.
Azure is a popular family of public cloud software and services that enables you to use infrastructure, servers, and critical applications running on Microsoft's extensive cloud. Microsoft Azure offers over 100 services services such as the ability to host Windows and Linux-based VMs, on-demand cloud storage, messaging, app development with Visual Studio, and data protection. Progent can assist you to set up VMs on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and plan data backup and recovery solutions with Azure Backup. Progent can also help you create protected access to Azure services for telecommuters by setting up and troubleshooting firewalls and VPN IPsec tunnels. To learn about Progent's support services for Azure, visit Azure consulting.
Microsoft 365, formerly called Office 365, is Microsoft's growing family of client productivity software and cloud-based services available on a subscription basis. Office apps and cloud services are marketed in a selection of bundles intended for users ranging from individuals and households to major corporations. Progent offers fast and affordable online contact with consultants familiar with Microsoft 365-compatible endpoints running Windows, Mac, iOS, and Google Android technology. Progent can assist your business to evaluate the various subscription plans offered with Microsoft 365 and deploy 365 applications for your remote workers to achieve top business value. For information about Progent's support services for Microsoft 365, go to Microsoft 365 consulting expertise.
Microsoft 365 Exchange Online is one of the most widely used cloud-based applications in Azure-hosted Microsoft 365 product suite. Exchange Online offers the advantages of reduced costs for physical infrastructure, simplified management, dynamic scaling, high reliability, and additional advantages inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate seamlessly with local deployments of Exchange, enabling customers to build hybrid cloud/onsite information systems. Progent's Exchange experts can provide as-needed assistance to get you past challenging IT roadblocks and can also provide comprehensive project management services to ensure your at-home workers have convenient and safe access to your Microsoft 365 Exchange Online environment. To find out Progent's consulting expertise for Exchange Online, see Exchange Online integration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's top source of cloud services. Progent offers rapid and affordable online contact with cloud connectivity consultants who can assist your organization to plan, deploy, maintain, and debug hybrid IT networks that incorporate Amazon AWS cloud services with local data centers and with other public clouds like Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to help your company to create a high-availability network model to make sure your users have a productive computing experience regardless of whether they are working from your headquarters, a remote branch, at home, or on the move. To learn about Progent's support services for Amazon AWS, refer to Amazon AWS integration services.
Google Cloud Platform (GCP) is a leading collection of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can help you to scale your current IT resources with the Google Cloud, and Progent's database experts can show you how to make your mission-critical applications cloud ready so your remote workers can take full advantage of Google Cloud Platform services. Progent's consultants can assist you to set up VMs on Google Cloud Compute Engine, design a cost-effective storage solution with Google Cloud Storage services, and streamline identity management for at-home workers with GCP Cloud Identity services. Progent's consultants can also assist you to utilize GCP's unified management technology to control and monitor your GCP environment. To learn, go to Google Cloud Platform integration services.
Help Desk Support for Telecommuters
An emergency, organization-wide changeover to a teleworker workforce, which might be driven by an epidemic or as part of a business continuity plan, can overwhelm even the most efficient internal Call Desk. Progent's Call Center services allow organizations of any size to outsource or expand their Help Desk Call Center with Progent's remote Technical Response Center services.
- Progent's Standard Support Desk services utilize Progent's extensive team of remote technical support experts along with world-class trouble ticketing and follow-up technology to provide an economical, modern Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 desktop support from service requests to ticket generation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables from-home workers to track or revise the status of their active trouble tickets, enter details, and upload screen captures and attachments. Technical support services are delivered at a significant price reduction off Progent's normal Level 1 technical support charges, and Progent offers optional fast hand-off to Level 2 and Level 3 support specialists to resolve complex issues. To find out more, see Progent's Standard Helpdesk Services for small businesses.
- Progent's Help Desk Supplemental Service allows your business to expand your existing Help Desk Call Center team by sharing delivery of Support Desk support services seamlessly between your in-house support organization and Progent's extensive pool of PC support technicians and subject matter specialists. Progent's co-managed Help Desk Call Center service uses a collaborative support solution based on the number one professional services automation (PSA) platform for handling help requests and ticketing, establishing ownership, monitoring progress, and producing management reports. To find out how Progent's Call Center Augmentation Services can help your business to provide best-in-class IT support to your telecommuters, refer to Progent's Call Desk augmentation Services.
Cybersecurity for Teleworkers
Work-from-Home workers commonly utilize their personal computing devices and usually work in a poorly secured physical area. This situation increases their vulnerability to malware attacks and calls for careful deployment of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, extensive user training, and the development of security policies based on best practices. Progent's veteran group of cybersecurity solutions consultants can assist your business to plan, configure and maintain a compliant cybersecurity solution that guards vital information assets in environments that include remote workers.
Firewalls enable you to create a network that can be securely utilized by on-premises users and by at-home workers, mobile workers, suppliers, clients, and the public. Next-generation firewall devices permit you to assign and control different permissions to different classes of users and to expand your IT network and modify your security profile as your business evolves and as network attacks become increasingly sophisticated. Progent supports both new and legacy firewall devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall integration services, see firewall support services.
Remote Endpoint Monitoring makes it easy to track the disparate computers utilized by an at-home workforce and either block or spot and respond to the latest cyber attacks like ransomware. With ProSight Active Security Monitoring services, a lightweight software agent is installed on each secured endpoint device, monitoring all activity and using state-of-the-art machine learning from SentinelOne to detect zero-day attacks before they can spread. When a cyberattack is spotted, ProSight ASM immediately disconnects the targeted endpoint device from the corporate network to quarantine the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoints stay secure even if they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. For more information about ProSight Active Security Monitoring, visit remote endpoint monitoring for at-home workers.
Progent's Duo authentication service plans utilize Cisco's Duo technology to protect against password theft by using two-factor authentication. Duo supports single-tap identity confirmation with iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a protected online account and give your password you are requested to verify who you are on a device that only you have and that uses a different network channel. A broad selection of out-of-band devices can be used as this second form of authentication such as a smartphone or wearable, a hardware/software token, a landline phone, etc. You may designate multiple validation devices. For details about Duo identity authentication services, visit Duo MFA two-factor authentication (2FA) services for teleworkers.
Security Audits can assess the exposure of your network to all classes of outside and local security attacks for a network that includes at-home workers. Progent can run remote, automated cybersecurity analysis scanning for quickly and affordably uncovering a broad range of security weaknesses that can be surfaced via the Internet. Progent's security audit experts, which can be managed by security experts with top credentials including CISM, CISSP, and GIAC, can help your company to evaluate your operations and policies and review your network infrastructure to enable you to implement top-level protection for your telecommuters.
Download White Paper: Protecting a Work-From-Home (WFH) Network
To read or download a white paper about key things to concentrate on for protecting an IT environment that supports work-from-home staff, click:
Protecting a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for Telecommuters
Data Protection involves backing up and recovering vital data so as to avoid data loss and reduce recovery time in case of storage problems due to equipment issues, software glitches, operator mistakes, cyber attack, or any other reason. Reliable data protection solutions can be particularly challenging to design and manage in hybrid networks that incorporate private data centers, cloud resources, and an at-home workforce.
- Backup/Restore strategies for teleworkers must address diverse types of personally owned endpoints. Progent can provide quick remote access to consultants knowledgeable about a broad array of platforms for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, tablets and handhelds. Leading backup/restore solutions supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data distributed throughout a wide area network, Progent can provide ProSight Data Protection Services, a backup/recovery subscription service that uses cloud storage and includes fine-grained restore and unified management.
- Disaster Recovery/Business Continuity (DR/BC) strategies often anticipate scenarios that require a temporary changeover to a work-at-home environment. Progent's expert disaster recovery planning experts and business continuity planning consultants can assist your company to create, document and test a DR/BC plan that addresses the logistics of switching to an at-home workforce.
Unified Management for Telecommuters
Microsoft has renamed and rebundled its endpoint management platforms under the title Endpoint Manager, which encompasses Intune for cloud management of mobile and remote devices and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager provides a centralized solution for safeguarding critical data by managing onsite, mobile, and home-based endpoint devices.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing mobile devices and software. Managed endpoint computers can be personally owned or company owned. Network administrators managing the enrolled endpoint computers of telecommuters can use Intune to provision and authenticate applications on devices, push patches and certificates, set up policies for permission to access information and networks, manage passwords, create VPN connections, determine how home-based workers share information, set up threat defense, ensure security compliance, and erase corporate information from missing, stolen or deactivated devices. Intune runs with iOS, Android, Windows, and macOS computers. For details about Intune and to find out how Progent can help you to use this platform to manage the endpoint devices of your teleworkers, see Intune telecommuter device management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management product that helps network managers to keep offsite endpoint devices current and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint management combined with VMware's Horizon virtual application delivery platform for identity control, application management, and configuration management of endpoint devices. Workspace ONE runs with endpoints powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product via a perpetual license. Top capabilities of VMware Workspace ONE include fast remote provisioning of new laptops, immediate onboarding of new users, policy set up and enforcement for all categories of endpoints, aggregated management reporting and performance analytics, email encryption, and tight integration with Microsoft applications and cloud-based services. To find out about Progent's support for VMware Workspace ONE, refer to VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient work-from-home environment for your Newark, New Jersey company, call
An index of content::
Fault-tolerant Load Balancing Computer Consulting
Microsoft Windows Server 2003 Network Load Balancing Manager Remote Technical Support
Progent provides high availability load balancing consulting covering system load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery technology including Cisco Content Engine. fault tolerant load balancing providers for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks 3-DNS.
Windows Server 2012 R2 Data Deduplication On-site Support
Top Network Consultants Windows Server 2012R2
Progent's Microsoft-certified professionals can help you to evaluate the business value of Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, tune your infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support, team, create a corporate-wide security plan, streamline network management, help with application development, and build and test a disaster recovery/business continuity plan.
Email Scoring Thresholds Consultant
ProSight Email Guard AES Encryption Consultants
Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to deliver centralized management and comprehensive security for all your email traffic. The powerful structure of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
SentinelOne Singularity and Vigilance Reseller Outsourcing
Consultant Services SentinelOne Singularity Control Reseller
Progent is a reseller and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management solution that incorporates AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
Technical Firms Microsoft Partner
Microsoft Certified Computer Network Support Firms
Progent is a Microsoft Certified Partner with accredited competencies such as Advanced Infrastructure Solutions and Information Worker Solutions. Microsoft Certified Partners are the most successful organizations who earn the top client satisfaction and enjoy the tightest operational relationship with Microsoft. The knowledge, skills, and dedication needed to achieve the status of Microsoft Certified Partner pays dividends to Progent's clients by allowing Progent to offer your company more complete support for your information system.
Remote Computer Support Consultancy
Onsite Support Computer Engineer
For mid-size businesses who need network consulting services, Progent offers an array of options such as on-site service, on-line support, phone-based Help Desk, 24x7 support with remote network monitoring, temporary staffing, business relocation support, software programming, and professional consultation. For medium-size businesses in California or other regions serviced by Progent's onsite consultants, Progent provides expert in-person support for fixing technical issues quickly and economically.
24x7 SCVMM 2012 and SharePoint Consulting Services
24-7 SCVMM 2012 Live Migration Outsourcing
Progent can help organizations of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, networking, storage, and libraries; plan, implement, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive reporting. Progent can help you to move from a legacy release of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to optimize and troubleshoot your current SCVMM ecosystem to make sure you get maximum business value.
Exchange Server 2007 Remote Support
IT Consultant Exchange Server 2003
Progent's Microsoft-certified consultants have 20 years of experience planning, installing, and supporting email solutions for businesses in the and throughout the U.S. Progent offers economical Microsoft Exchange Servers consulting support to ensure that your email system features security, high uptime, easy connectivity for remote and wireless users, efficient administrative tools, and seamless integration with telephony. Progent provides consulting and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Exchange 2010, Exchange 2007 Server, Microsoft Exchange 2003 Server, and MS Exchange 2K. Progent can also help small or mid-size companies to upgrade to MS Exchange 2016 or Microsoft Exchange 2013 Server.
Server Monitoring Consultants
ProSight Patch Management Consulting
ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management techniques to keep your network operating efficiently by checking the health of vital devices that drive your IT network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT management staff and your assigned Progent engineering consultant so that all looming issues can be addressed before they can disrupt your business.
Technical Support Services iPad and Outlook Web App
24/7/365 Apple Mac, Entourage, Exchange Technology Consulting
Exchange Servers and Macintosh workstations can co-exist efficiently. Progent's Mac and Microsoft premier experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with colleagues who run Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can coexist, enabling Mac users to get and send email, examine the GAL, copy addresses, synchronize calendars, and invite people to meetings via your Microsoft Exchange account. Progent will make sure that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide specialized one-on-one Entourage training.
ProSight DPS ECHO Hybrid Cloud Backup/Recovery Consultants
ProSight ECHO Hybrid Cloud Data Backup Services Technology Consulting
ProSight Data Protection Services ECHO provide small and mid-sized businesses a low cost end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and enables fast recovery of vital files, applications and VMs that have become unavailable or corrupted as a result of hardware breakdowns, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local storage device, or to both. Progent's disaster recovery consultants can provide advanced expertise to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical information.
Lync Server 2013 Front End Pool Pairing Consult
Lync Server 2013 security Engineer
Lync Server 2010 provides Instant Messaging, Real Presence, voice/video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network telephony. Lync 2010 can enhance the functionality of Microsoft Exchange, SharePoint Server and Office desktop or Microsoft 365 and simplify management through integration with Windows AD. Lync 2010 can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription services, PBX systems, or legacy video conferencing technology. Progent's certified unified communications experts offer remote and onsite support to assist your company to manage and troubleshoot your current Lync 2010 environment or evaluate the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also help you to design and execute an efficient Skype for Business migration.
SentinelOne Singularity and Vigilance Reseller Online Support
SentinelOne Ransomware Rollback Consultants
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that incorporates AI software and advanced services to provide comprehensive endpoint detection and response (EDR).
Biggest Linux with Windows Professionals
Linux, Windows Consultancy
If your office computer system mixes Linux platforms with Microsoft Windows, Progent can assist you to integrate your IT resources into a unified environment that permits all your operating systems to coexist for easy management, seamless dataflow, high availability, enhanced performance, and tight security. Progent's UNIX/Linux and MS Windows coexistence support offerings feature IT architecture configuration and service, consulting for Windows services for UNIX, remote server monitoring and management, online network help and repair, on-site technical support, and Helpdesk services.
Urgent Project 2019 Development Firms
Reporting Project 2010
Progent's Microsoft-certified engineers can provide in-depth expertise in deploying, managing and troubleshooting all versions of Project, Project Server, and Microsoft Project Online and can provide a wide variety of affordable online support services following proven best practices to assist businesses of all sizes to receive all the benefits of this leading project management solution. Support services available from Progent include solution planning, installation and upgrades, strategies for safe file and status sharing among local and remote or mobile users, network optimization, and specialized online training classes.
Immediate Email Virus Signature Consulting Services
24-7 ProSight Email Zero Hour Protection Engineers
Progent's ProSight Email Guard solution uses the services and infrastructure of top data security vendors to deliver web-based control and comprehensive protection for all your email traffic. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage. ProSight Email Guard's on-premises gateway appliance adds a deeper layer of analysis for incoming email. For outgoing email, the onsite security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall.
Catalyst 9000 Switch Online Help
Catalyst 2900 Switch Online Help
With Catalyst switches for small and medium-sized businesses, Cisco enables organizations to gain all the advantages of adding smart traffic control to their IT infrastructures. Cisco's switching product line makes it possible to enable features that make your IT network sufficiently robust to handle real-time requirements, scalable to support future growth, safe enough to guard restricted data, and designed for prioritizing and managing all traffic to streamline system operations. Progent's CCIE certified consultants can show you how to pick out and deploy Cisco switches appropriate for your business. In addition, Progent's CISM certified security consultants can help you develop a comprehensive protection policy and configure Cisco switches so they help support your security strategy. Catalyst switches that Progent supports include Cisco's Catalyst 2940 switches, Cisco Catalyst 3750 switches, Catalyst 4500 switches, and Catalyst 6500 switches.
Power View Reporting
FRx Designer
Progent offers online and on premises consulting to assist your organization with any aspect of business intelligence (BI) reporting ranging from debugging or enhancing applications to planning and implementing a comprehensive business intelligence solution. Progent's BI experts can help you to maintain your current BI system, help you to migrate reports and databases from a discontinued reporting product to a modern one, and deliver as-needed online mentoring tailored to your specific needs. Progent's management reporting and analytics professionals can provide expertise in all popular business analytics reporting and visualization platforms such as the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot, Power Query and Power View, and Report Designer.
ASA 5500 Firewall Information Technology Consulting
Cisco Expert Remote Support Services ASA 5500
Progent's CCIE-certified network infrastructure consultants can help your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also help you to configure, manage, update and debug Cisco ASA 5500-X security appliances with Firepower Services.
NetDocs and Microsoft 365 Consult
NetDocs Telecommuters Professionals
NetDocuments (NetDocs) is a cloud-based document management system designed for the legal profession. Progent offers online guidance from NetDocuments experts to assist legal departments and law firms to design, deploy, administer, tune, or debug a document management system (DMS) solution based on NetDocs.
Microsoft Teams Migration from Lync Engineer
24/7 Microsoft Teams with Outlook Consultant
Progent can help you to plan an upgrade to Microsoft Teams from Skype for Business or Lync Server and install, administer, and debug a cloud-based or hybrid deployment of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange, SharePoint Online, and your phone infrastructure.
Top Ranked Consult ISA 2006 Firewall
Network Consulting Microsoft ISA Server 2006
Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, virtual private network (VPN), and web caching platform for securing the Internet-facing networks of any sized business against a wide range of attacks. Progent's certified ISA Server 2006 engineers can help you plan, cost-justify, pilot, install, configure and support the any edition of ISA Server on your information system.
Exchange 2019 DAG Consulting Services
Onsite Technical Support Exchange 2019 Hybrid Deployment
Progent can assist your organization in any facet of your migration to Exchange 2019 such as configuring Windows Server 2019 for hosting Exchange; planning HA architecture for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; planning and implementing Windows Hyper-V; setting up HLB; setting up Database Availability Groups (DAGs) with MCDB caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint Server or SharePoint Online; preparing firewalls; integration with Microsoft 365; and configuring Outlook clients.
Small Business Network Repair Service
Small Office Small Business Network Consulting Company
Progent is a leader in affordably providing world-class IT support to small companies. Progent's achievement in handling the network support needs of the historically underserviced small company market is the combined outcome of key technical and process breakthroughs that have removed much of the traditional costs out of administering IT service, injected unprecedented professional skill into the IT service mechanism, and dramatically accelerated the repair cycle.
Windows Server 2012 R2 Multitenancy Support and Help
Windows Server 2012R2 Storage Spaces Technical Support Services
Progent's certified professionals can assist you to evaluate the benefits of Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud datacenters, train your IT support, staff, develop an enterprise-wide security plan, automate network administration, assist with creating applications, and build and validate a disaster recovery/business continuity plan.
Top Microsoft Mail Migration Company
Cisco Certified E-Mail Small Business Network Consulting Firm
Progent's Microsoft-certified experts have 20 years of experience providing e-mail and unified telecommunications/email solutions for companies. Progent provides affordable Exchange Server support services to strengthen email security and virus defense, achieve fault tolerant email, and facilitate remote and wireless email connectivity. Progent's Microsoft Exchange help and support offerings can assist you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT server or older Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
24 Hour Juniper Junos os Information systems Security Outsourcing
Juniper Junos Configuration Cybersecurity Consultancy
Progent's Juniper-certified network consultants can assist you to plan and deploy Juniper Firewall and VPN platforms, enhance and support your network infrastructure, and upgrade smoothly from discontinued devices to the latest versions. Progent's Junos OS engineers can provide expertise with Juniper's flagship network operating system to help you to streamline the management and strengthen the protection of your Juniper VPN devices and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can help you manage networks that incorporate a combination of Juniper's software platforms.
Ransomware Recovery Preparedness Assessment Technology Professional
Ransomware Recovery Preparedness Assessment Technology Professional
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to get an unbiased assessment of the health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of IT professionals, ProSight Network Audits show you how closely the configuration of your core infrastructure devices conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI such as a more manageable and safer AD implementation. Both versions also offer the ongoing advantages of state-of-the-art remote network monitoring and management technology. These advantages can include simpler network management, better compliance with information security standards, more efficient utilization of network assets, quicker problem resolution, more dependable backup and restore, and higher availability.
Online Cisco Certified CCIE IT Outsourcing Companies
System Consultants Cisco Certified CCIE
Progent can help your organization to utilize Cisco's infrastructure technology to build a robust basis for your onsite, private cloud, or hybrid data center and improve operations in vital areas such as compute and storage utilization, security and compliance, manageability, uptime, and disaster recovery.
24/7 Two-factor Authentication Setup and Support
Identity Verification Support and Setup
Progent's Duo services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other out-of-band devices.
IPsec VPN Cybersecurity Companies
Compliance Audit Intrusion Protection Systems
Progent provides small and mid-size organizations expert consulting for Intrusion Protection products and IPsec VPN products from major firewall and VPN security companies such as WatchGuard, Juniper Networks, and SonicWall. Progent can help you create a comprehensive security strategy and choose the right technologies from a variety of vendors to support your security objectives while staying within your budget limits.
SQL Server Help and Support
Migration SQL Server 2008
Progent's Microsoft-certified SQL Server application developers and DBAs can provide online expertise to assist businesses of all sizes to build, manage, and maintain applications based on Microsoft's SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server experts offer help with any phase of application development in solutions that can include small office databases to VLDB applications and enterprise-class data warehousing.
Catalyst 9000 Switch Professionals
Emergency Catalyst 3850 Switch IT Consultant
Progent's Cisco-certified CCIE networking experts can assist organization to set up, manage, update, optimize and debug Catalyst switches. Progent can also assist you to harden the security of Catalyst switches and migrate efficiently from legacy switches to modern models.
Amazon AWS hybrid cloud integration Coder
Amazon AWS instances Integration Companies
Progent can provide cost-effective remote support to help companies of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Glacier. Progent can help your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance optimization, licensing management, disaster recovery solutions, and security.
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