Newark Telecommuters Configuration Consultants
System Design, Integration, Management and Help Desk Consulting Experts
Expanding your telecommuter workforce can have a major impact on network infrastructure, security, and corporate culture. Progent has two decades of experience helping SMBs to plan, deploy, manage, tune, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Newark company to select the right technologies and adhere to leading practices in building and maintaining a secure virtual office ecosystem for teleworkers that facilitates teamwork and returns top value. Progent offers support services ranging from on demand expertise for helping you past occasional technical roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.
Progent can help Newark, New Jersey companies to with any facet of building a high-performing work-from-home environment by delivering network infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Help Desk augmentation, cybersecurity, data protection solutions, and centralized management.
Network Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed for an at-home workforce can be especially complicated if you must accommodate a mix of personal hardware like desktop computers and notebooks, Internet routers, and wireless APs from various vendors and with a variety of OS software and firmware levels. Progent's experience delivering remote help for both outdated as well as current technologies in virtual office solutions allows you to make efficient use of your existing infrastructure and provides you with fast access to expertise for implement necessary upgrades. Support services offered by Progent to assist you to implement a productive work-at-home ecosystem include:
- Virtual Private Network (VPN) connectivity makes it possible to create a safe tunnel for authenticated remote workers to use IT resources situated at your company datacenter or in a public cloud. Progent can help you to deploy and manage VPN connections between your at-home workforce and your various network resources by providing online VPN integration support. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA experts can help your at-home workers to set up Cisco's popular AnyConnect client software for safe VPN connections for a wide selection of endpoint devices including Windows, macOS, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure platforms enable an at-home worker to see and interact with a remote PC's desktop. This technology gives network managers substantial control over the digital environment of telecommuters and offers them a consistent and more productive work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach at-home networks to the Internet and support VPN tunnels, home wireless connectivity, and firewall services. Progent offers top-tier online support for integrating home routers from a variety of manufacturers. See router integration support from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by an entire household and visitors, are commonly used by telecommuters to access their Internet router for work. This can cause performance as well as security issues. Progent can assist businesses to mitigate these problems by delivering expertise like Cisco Aironet integration consulting, Cisco Meraki wireless installation expertise, and Ubiquiti Unifi wireless access point setup help.
- Internet access methods affect the speed and availability of connections between telecommuters and the corporate network. Line-of-business processes might demand redundant Internet access in the event the primary connection breaks. Progent can provide expertise for selecting Internet service providers, picking sensible service offerings, and configuring redundant Internet connections. See Internet access solutions.
VoIP Integration for Teleworkers
Expanding the corporate PBX environment to accommodate remote users is critical to supporting an effective at-home workforce. A broad range of cloud-centric digital PBX products are popular with small and mid-size businesses to support telecommuters. Many enterprises depend on Cisco's current or legacy platforms for VoIP solutions. Progent can help organizations of all sizes to design or maintain a remote VoIP environment that provides the versatility, convenience and protection required for remote users. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist businesses tune their existing Cisco IP voice environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (CUCM) delivers enterprise telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media apps deployed across the network. Unified Communications Manager supports other mixed media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent's consultants can help your company to maintain your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony solutions. To learn about Progent's expertise for CallManager and Cisco's other early VoIP products, visit Cisco CallManager consulting services.
- Cisco IP Gateways enable connectivity with PSTN networks and with users working outside the corporate perimeter like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway configuration consulting.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your WAN infrastructure to support these solutions and provide on-demand integration and troubleshooting services.
Video Conferencing for an At-Home Workforce
A wide range of voice/video conferencing platforms from leading vendors support virtual meetings, video and voice conferencing, chat, and screen/content sharing for both local workers and teleworkers. Many organizations utilize a mix of products to meet the needs of their various partners and clients. Progent can assist you to maintain your existing conferencing environment and enhance the experience of your remote employees.
- Skype for Business is Microsoft's leading unified communications platform that supports presence, IM, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help your company to configure and manage Skype for Business client software to support your remote workforce. To learn more about Progent's consulting expertise for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's group video phone platform for iOS and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime allow as many as 32 concurrent users for voice/video sessions. For details about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex capabilities include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based recording, plus revision and playback for training. To learn more about Progent's support services for Webex as well as for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with capabilities such as video calling, threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and assist your business to optimize your network architecture to run them.
Microsoft Integrated Collaboration Platforms for Telecommuters
Microsoft's collaboration products are closely integrated with Microsoft's familiar Office and Microsoft 365 families, providing a powerful environment of productivity apps that create a cohesive user interface for sharing data and ideas throughout multiple sites and on a wide selection of endpoint computers. Progent has delivered remote consulting services for SharePoint and Exchange Server since their initial releases and can help your company to tune these critical collaboration platforms to maximize the productivity of your remote workers.
SharePoint utilizes web sites to enable collaboration and knowledge sharing by providing policy-driven delivery of data, workflow, and utilities for searching through company-wide business data. SharePoint allows you to create secure web portals that permits remote workforce to view and edit aggregated business intelligence by means of Wikis, Blogs, social networking sites, and Web Parts. For information about Progent's SharePoint consulting expertise, see SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, see planning and configuration consulting for Exchange Server.
OneDrive is Microsoft’s shared cloud-based file hosting and synchronization service, similar to GoogleDrive. At-home workers can save files to OneDrive, and co-workers can share them safely through a browser. Provided with Microsoft 365, OneDrive enables at-home employees to co-edit documents. Revisions made offline are synced when you reconnect to the Internet. For information about Progent's expertise for OneDrive, visit Microsoft Onedrive integration experts.
Public Cloud Integration for At-Home Workers
Progent offers advanced online assistance for helping businesses to build, manage and troubleshoot cohesive network models that include physical data centers, remote workers, branches, plus cloud services. Progent can provide top-tier consultant for all modes of cloud service delivery such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help at-home workers resolve problems with public cloud connectivity, identity, and cybersecurity.
Azure is a leading family of public cloud services that allows you to use IT infrastructure, virtual servers, and critical applications hosted on Microsoft's extensive cloud. Microsoft Azure features more than one hundred services services including hosting for Windows and Linux-based VMs, scalable cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can help your organization to set up virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity control with Azure AD, and plan data backup and restore solutions with Azure Backup. Progent can also show you how to create secure access to Azure services for teleworkers by setting up and debugging firewall appliances and VPN IPsec tunnels. To learn about Progent's consulting services for Microsoft Azure, see Microsoft Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's popular family of business productivity applications and cloud-based services offered by subscription. Microsoft applications and services are marketed in a selection of bundles intended for customers ranging from individuals and small offices to major enterprises. Progent can provide fast and affordable remote contact with experts familiar with Microsoft 365-compatible clients running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can assist your business to evaluate the numerous subscription bundles available for Office 365 and deploy 365 apps for your teleworkers to achieve top business value. For information about Progent's expertise for Microsoft Office 365, go to Office 365 integration services.
Exchange Online is one of the most widely used cloud-based applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online offers the advantages of lower spending for physical infrastructure, easier management, dynamic scaling, high availability, and additional benefits associated with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to operate seamlessly with on-premises Exchange environments, allowing you to build hybrid cloud/onsite information systems. Progent's Exchange experts can provide as-needed help to guide you through tough technical roadblocks and can also provide end-to-end project management outsourcing to make sure your at-home workers have convenient and secure access to your Exchange Online deployment. To find out Progent's consulting expertise for Exchange Online, refer to Microsoft 365 Exchange Online integration and support expertise.
Amazon AWS is a pioneer in the public cloud computing market and is the world's biggest provider of cloud services. Progent offers fast and economical online contact with cloud integration consultants who can assist your organization to design, implement, maintain, and debug hybrid IT networks that incorporate Amazon AWS cloud-based services with local resources and with other public clouds such as Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist your company to build a high-uptime network model so your employees have a productive computing experience regardless of whether they are working from your headquarters, a branch office, at home, or on the road. To learn about Progent's consulting services for Amazon AWS, go to Amazon AWS integration services.
Google Cloud Platform (GCP) is a popular collection of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can assist your organization to expand your existing IT assets with the Google Cloud Platform, and Progent's DBA consultants can show you how to make your key applications cloud friendly so your remote workers can take full advantage of Google Cloud Platform services. Progent can assist your business to set up virtual machines on Google Cloud Compute Engine, design an efficient storage system with Google Cloud Storage services, and simplify identity control for telecommuters with GCP Cloud Identity services. Progent's experts can also help you to utilize GCP's management technology to administer and track your Google Cloud ecosystem. To find out, see Google Cloud Platform (GCP) consulting services.
Help Desk Call Center Support for At-Home Workers
A sudden, enterprise-wide switchover to a from-home workforce, which could be motivated by an epidemic or as an element of a disaster recovery process, can overwhelm even a high-performing in-house Call Center. Progent's Help Desk Call Center services make it possible for organizations of any size to outsource or augment their Help Desk with Progent's remote Technical Response Center team.
- Progent's Standard Help Desk services utilize Progent's nationwide team of online IT support specialists combined with world-class trouble ticketing and follow-up software to offer an economical, state-of-the-art Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all aspects of online Level 1 desktop technical support from initial service requests to ticket creation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables telecommuters to track or update their current tickets, enter details, and append screen captures or attachments. Desktop support services are provided at a significant discount off Progent's normal Level 1 technical support rates, and Progent makes available optional rapid hand-off to Level 2 and Level 3 IT experts to deal with advanced problems. To learn more, see Progent's Standard Helpdesk Services for small businesses.
- Progent's Call Center Supplemental Service allows your business to augment your existing Call Center organization by sharing responsibilities for Call Center services seamlessly between your regular IT support organization and Progent's extensive roster of desktop support engineers and subject matter specialists. Progent's co-managed Help Desk service is based on a collaborative support model based on the leading professional services automation (PSA) tool for managing service requests and trouble tickets, assigning ownership, tracking progress, and generating reports. To learn how Progent's Help Desk Supplementation Services can help your company to provide best-in-class technical support to your at-home employees, refer to Progent's Call Desk supplementation Services.
Security for Telecommuters
Telecommuters often run their own computing devices and work in a physically unsecured space. This increases their vulnerability to cyber attacks and demands judicious use of security appliances, remote security monitoring, and the enforcement of policies in compliance with leading practices. Progent's veteran team of certified cybersecurity experts can assist you to plan, deploy and manage a modern cybersecurity solution that protects critical data in IT networks that include an at-home workforce.
- Firewalls allow companies to create a network environment that can be safely accessed by local users and by an at-home workforce, mobile employees, vendors, clients, and the public. Modern firewall appliances allow you to configure and control different permissions to different groups of users and to scale your IT network and adjust your security as your company evolves and as network attacks grow more complex. Progent supports both current and legacy firewall appliances from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall configuration services, refer to firewall configuration and support services.
- Online Endpoint Monitoring makes it easy to watch over the various computers utilized by teleworkers and either block or identify and mitigate modern cyber attacks such as ransomware. With Progent's ProSight Active Security Monitoring services, a small-footprint agent is installed on each secured endpoint device, monitoring all activity and using state-of-the-art behavioral threat analysis to detect new threats at inception. When an attack is discovered, ProSight Active Security Monitoring immediately disconnects the impacted device from the corporate network to contain the malware. Since the ProSight ASM software agent is autonomous, endpoint devices remain secure even when they are offline. To learn more about ProSight Active Security Monitoring, see remote endpoint monitoring for an at-home workforce.
- Security Audits can assess the exposure of your network to all types of outside and local security attacks for a network that incorporates remote workers. Progent can deploy online, automated cybersecurity analysis scanning for quickly and affordably detecting a broad range of security gaps that can be surfaced over the Internet. Progent's endpoint security assessment consulting services, which can be managed by data security experts with advanced certifications such as CISA, CISSP, and GIAC, can assist your company to audit your procedures and governance policies and review your WAN architecture to enable you to implement top-level security for your teleworkers.
Data Protection Solutions for Remote Workers
The field of Data Protection covers backing up and restoring vital data so as to avoid data loss and reduce recovery time and effort in the event of storage system failures due to equipment breakdowns, software glitches, human mistakes, cyber attack, or any other reason. Reliable data protection strategies can be particularly difficult to architect and maintain in hybrid environments that combine private data centers, public clouds, and at-home workers.
- Backup/Restore solutions for at-home workers must cover multiple kinds of personally owned endpoints. Progent can provide fast remote help from experts familiar with a wide range of products for protection Windows, Apple and Linux/UNIX powered servers and desktop computers as well as laptops, tablets and handhelds. Popular backup/recovery products supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up resources spread throughout a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that uses cloud storage and features granular recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies often envision scenarios that require a temporary changeover to an at-home workforce. Progent's expert disaster recovery planning consultants and business continuity planning specialists can assist your company to develop, document and validate a DR/BC plan that includes the logistics of switching to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has renamed and rebundled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud-based management of remote endpoints and Configuration Manager for managing on-premises endpoints. Endpoint Manager features a unified platform for protecting corporate data by controlling local, mobile, and at-home endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud-based service for managing and protecting remote computers and software. Managed endpoint computers can be user owned or company owned. Network admins managing the endpoint computers of teleworkers can use Intune to deploy and authenticate apps on managed devices, push updates and certificates, set up rules for permission to access data and networks, set passwords, create VPN tunnels, control how home-based workers share data, set up threat protection, ensure compliance, and delete sensitive information from missing, stolen or decommissioned devices. Microsoft Intune works with iOS/iPadOS, Google Android, Windows, and macOS/OS X devices. For information about Intune and how Progent can help you to use Microsoft's Endpoint Management to manage the endpoint computers of your at-home workforce, visit Intune teleworker endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM platform that helps network managers to keep off-premises endpoints current and protected. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint management plus VMware's Horizon virtual software delivery platform for identity control, application management, and setup management of endpoints. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Google Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site deployment via a perpetual license. Top capabilities of VMware Workspace ONE include fast remote deployment of new laptops, quick onboarding of new employees, policy set up and enforcement for all classes of devices, unifies reporting and analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud-based products. For information about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management consultants.
Contact Progent for Remote Workforce Support Services
To contact Progent about building and managing a productive work-from-home environment for your Newark, New Jersey business, phone
An index of content::
Remote Support Services Aironet 802.11ac AP Upgrade
Aironet 802.11ac Access Point Computer Consultant
Progent's Cisco certified Wi-Fi experts offer economical remote and on-premises support for both end-of-life and current Wave 2 Aironet Wi-Fi APs and Progent can assist you to design and maintain Wi-Fi environments that include indoor and outdoor/industrial Aironet access points.
IT Services Windows 10 Trusted Boot
Top Specialists Windows 10 Microsoft Deployment Toolkit
Progent's Microsoft-certified consultants can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Online and on-premises assessment and upgrade support for Windows 10 available from Progent's experts include Return on Investment analysis, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud solutions, mobile device management and synchronization, teleworker connectivity, data and identity security, automated deployment and management, infrastructure design, wired/wireless convergence, disaster recovery planning, webinar training for IT support staff and end users, and post-migration Call Center support services.
Private Cloud Virtual Datacenter Hosting Consult
Private Cloud Solutions Engineers
Progent's Private Cloud Hosting and Management service offers complete hosting of a small or mid-size company's servers in a solution that gives the highest level of availability and scalability and is in addition easy to transfer to another host. Progent's Private Cloud Hosting and Management options are based upon mature virtualization technologies that allow small businesses with multi- platform environments to economize significantly on the expense of capital equipment, infrastructure maintenance, and IT administration while achieving world-class fault tolerance and an unprecedented degree of vendor flexibility.
Top Internet Data Center Computer Engineer
24/7 Data Center Colocation Remote Troubleshooting
Progent’s data center support services are designed for businesses with equipment housed at IDCs or data center collocation hosting facilities and requiring on-demand on-premises help at the colo site plus remote help from Microsoft and Cisco Premier Certified professionals. Progent offers a complete array of IDC and data center and collocation consulting services such as network topology analysis, Windows and UNIX server installation and support, troubleshooting for server and telecommunications infrastructure, development and deployment of zero-downtime systems, defining and implementing layered security defenses, firewall integration and support, configuring load balancing solutions, and planning fault tolerant server and storage cluster systems.
Network Engineer Outlook Web App and iPad
Professional OS X and Exchange
Exchange Servers and Macintosh computers can co-exist efficiently. Progent's Apple and Microsoft certified experts can help you set up Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users are able to work closely with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac software can coexist, enabling Mac users to receive and send email, search the Exchange global address list, import addresses, sync up appointments, and invite fellow workers to conferences via your Exchange account. Progent will verify that your Exchange Server is appropriately configured and that LDAP and Outlook Web connectivity are enabled. Progent also can provide customized onsite Entourage training.
wireless VoIP phone integration Specialist
8500 Wireless Controller Integration
Progent's Cisco-certified wireless technology experts can assist organizations to deploy, manage, and debug Cisco Wi-Fi products including Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.
VMware NSX and SRM Disaster Recovery Specialist
VMware NSX and SRM Disaster Recovery Consult
VMware's NSX network virtualization technology enables you to build complete logical networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high degree of automation regardless of the physical components making up the basic IP network. VMware Site Recovery Manager supports automated disaster recovery, application mobility, plus non-disruptive site migration, failback and re-protect. SRM also permits non-disruptive testing for site recovery, updates and patches and can generate audit reports to verify complete service recovery, validate Service Level Agreements and prove compliance. When integrated with VMware's NSX virtual network platform, VMware SRM can rapidly recover the complete logical network topology at the recovery site. Progent can provide the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to assist your organization to plan, deploy, test and maintain a DR system powered by VMware SRM and VMware NSX.
Best Microsoft Windows 2003 IT Consulting
Largest Windows Server 2003 Consultancy
The service background of Progent's certified Microsoft Windows Server 2003 consulting team, with an average of over 11 years of support in Microsoft integration, assures you success in selecting the version and set up of Windows 2003 Server that aligns most closely with your company's goals. Progent can also help you with planning, installing, administering and troubleshooting powerful IT solutions powered by Windows Server, and can streamline your upgrade from Windows 2000 or Windows NT.
Configuration SQL Server 2016 Backup
SQL Server 2016 Performance Tuning Support and Help
SQL Server 2016 introduces significant enhancements in performance, scale, security and compliance, availability, BOYD integration, and integrated analytics and reporting. New features include PolyBase for processing structured and unstructured files simultaneously for data warehousing, Hadoop integration, Row-level Security, Mobile Reports, and centralized management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver online and on-premises support to assist businesses of any size to deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server, Exchange, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.
Virtual Helpdesk Online Technical Support
24/7 Co-managed Support Desk Support
Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote desktop support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Support services are provided at a substantial discount from Progent's normal desktop support rates, and Progent offers the option of rapid as-needed escalation to subject matter experts to handle the most problems.
Network Consulting Linux
Debian Linux Remote Consulting
Progent's Linux support services provide small and mid-size companies and software developers support for managing and maintaining Linux systems that run with Microsoft-based networks. Progent can give your organization contact with Linux experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient single source to show you how to build and manage a secure and reliable cross-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by combining Microsoft Windows with leading Linux variations such as RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.
Lync Server 2013 VoIP Professionals
Lync Server 2013 Web Apps Server Engineer
Lync Server 2013, rebranded Skype for Business, enables organizations of any size to build a manageable and secure communications ecosystem that supports the modern BYOD computing model with instant messaging, presence, web conferencing with app sharing, and both IP-based and PSTN telephony enabled for a broad assortment of stationary PCs and mobile clients. Progent's certified Lync 2013 consultants and network integrators can assist your company to evaluate the business benefits of Lync Server 2013, create an in-house, cloud-resident (via Lync Online) or hybrid topology appropriate for your present and future plans, implement Lync Server 2013 so as to speed up your ROI, and provide live webinar and on-premises training to your management staff and users. Progent has expertise in key pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist you to combine Lync Server 2013 with popular Office and Office 365 apps including Outlook clients and PowerPoint.
Sun Solaris Remote Technical Support
UNIX Consultant Services
Progent's Sun Solaris family consulting services offer small and mid-size businesses and software developers assistance with managing and maintaining Solaris systems that operate with Microsoft-based technology. Progent offers your business access to Sun Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISSP credentials. This wide range of experience offers you a convenient single source to help you build and maintain a secure and robust cross-platform connectivity and communications infrastructure that allows Solaris and Microsoft coexistence by combining Windows with major versions of UNIX including Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, BSD, SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
On-site Support SQL Server 2014 Reporting Services
Support SQL Server 2014 Capacity Planning
SQL Server 2014 includes major enhancements in critical areas such as performance, uptime, compliance, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works transparently across all types of applications including Online Transaction Processing, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective remote and onsite consulting services such as planning, configuration, administration, troubleshooting, and application development services to enable organizations of any size to achieve fast return from their SQL Server 2014 deployment.
Office SharePoint Server 2010 Technical Consultant
SPS Onsite Technical Support
Progent's Microsoft-certified consultants can help you evaluate the business case for deploying Microsoft SharePoint Server 2007, advise you on the most appropriate version of Microsoft SharePoint for your circumstances, provide configuration and integration expertise, assist you to set up MS SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and custom application programs to work with SharePoint 2007, develop a company-wide security strategy that includes portal solutions, and deliver maintenance and Help Desk services.
24/7 Citrix and Microsoft Hyper-V Support and Help
Urgent Citrix and Microsoft Hyper-V Integration Support
Progent's Citrix consultants can help you to assess the business value of the available versions of Essentials for Hyper-V, assist you to use Citrix administration utilities in your Microsoft Hyper-V network, and demonstrate to you how to deploy Citrix Essentials for Hyper-V to enhance the performance, availability, consistency, and fault tolerance of your virtualized network while lowering the cost of equipment and operations and streamlining management processes.
Meraki Configuration
Immediate wireless IP phone integration Technical Support Services
Progent's Cisco-certified Wi-Fi integration consulting experts can assist organizations to deploy, administer, and troubleshoot Cisco Wi-Fi products including Cisco's Aironet and Meraki Wave 2 wireless access points as well as Cisco's Wireless Network Controllers.
Specialists Dynamics GP Crystal Reports
Dynamics GP Customization Consultant Services
Microsoft Dynamics GP/Great Plains software offers analytics and reporting features that allow you to monitor all operations, revenues and expenses, and sales trends with integrated drill-down, inquiry, and reporting functions. Progent's Dynamics GP/Great Plains reporting support services can help you create reports that let you analyze your business more thoroughly, turning uncooked data into useful management information. Progent can enhance your reporting and business analysis by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to offering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server help, and application experience with VBasic, XML and other development environments in order to offer specialized line-of-business software development and web commerce applications that integrate transparently with Microsoft Dynamics GP.
System Support Nortel Networks Certified Support Specialist (NNCSS)
Information Systems Security Architecture Professional (ISSAP) Remote Technical Support
Progent provides customers access to engineers who have earned some of the computer industry's most prestigious certifications. Progent thinks that clients have the right to be sure that their computer support consultants have formal training as well as extensive practical backgrounds so that Progent's customers can use Progent's support with confidence. Often, vendor credentials like the Cisco Certified Internetwork Experts (CCIE) brings priority for substantially superior vendor assistance than is available to non-certified consultants, allowing Progent to deliver clients a better level of computer service. In other cases, major certifications such as CISSP or ISSEP for IT security can aid enterprise clients to show compliance with regulatory requirements by using the assistance of accredited industry experts.
Meraki Cloud Management Computer Consultant
Cisco Experts Meraki Wi-Fi 6 AP Engineer
Progent's Cisco-certified Wi-Fi networking consultants can provide online and onsite consulting and support services to assist you to design, install, manage, optimize, and repair wireless networks that utilize Cisco's Meraki APs. Progent can also help you to design and implement hybrid networks that combine local and cloud-based services and that deliver easy access, enhanced security, streamlined management, and consistent operation for all your wired and wireless devices.
Axapta Technology Consulting Services
Solomon Technical Support
Progent can provide you with programmers who can modify your Microsoft Business Solutions ERP, MRP, and financial system programs to match your specific business requirements. Progent’s Microsoft-certified support experts provide experience in Microsoft Dynamics AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers custom e-Commerce integration support for secure, corporate-wide resource sharing plus interfacing with Customer Relationship Management programs.
Physical Security Security Companies
Immediate Juniper Netscreen Evaluation
For small and midsize businesses, computer security and regulatory compliance can be excessively complex to stay ahead of but too dangerous to overlook. The largest biggest enterprises have been hacked, and the leading cloud service providers have on occasion been taken down. It seems as though there's nowhere to hide. Progent has made it affordable for smaller companies to carry out critical IT security tasks successfully by providing the benefit of billed time to the closest minute without any minimum charge for online help. This means you can have the help of a seasoned information expert to deliver just the help you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP premier consultants can assist your business with any level of network security including security assessments, malware defense and recovery, spam and email content filtering, email data loss protection, regulatory compliance reporting, and creating a comprehensive security strategy.
Best Network Security Auditing Network Security Test
Email Content Filtering Consultants
For small and midsize organizations, network security and information assurance and compliance can be excessively complex to stay ahead of yet too risky to overlook. The largest largest enterprises have been hacked, and the leading cloud service providers have occasionally been knocked out. It seems as though there's no place to run. Progent makes it affordable for small and midsize businesses to carry out critical IT security tasks effectively by offering the advantage of billed time to the closest minute without any minimum billing for online support. You can have access to a seasoned computer expert to deliver just the help you need when you need it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help you with any aspect of system security including security assessments, malware screening and recovery, spam and email content filtering, email data leak prevention, regulatory compliance reporting, and creating a comprehensive security strategy.
Amazon Marketplace Web Service integration Integration Firm
Programming Firm Amazon MWS
Amazon Marketplace Web Service (Amazon MWS) is a collection of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can expand their reach, reduce their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.
Small Office Network Architect
Small Office Technical Support Organization
Progent's Microsoft and Cisco premier network consultants can provide expert help with a broad range of products and technologies and can deliver that assistance remotely anywhere in the U.S. or onsite in major cities across the United States and anywhere in California. Progent provides online help for information systems based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft and UNIX-based platforms. Progent also can provide access to the expertise of Cisco CCIE network specialists for complex connectivity issues, as well as the the support of CISA and CISM-qualified security consultants to assist with high-level security planning and problem solving. Progent has provided remote troubleshooting to businesses in every state in the United States.
Private Cloud Solutions Technology Professional
ProSight Virtual Server Private Cloud Hosting Specialists
Progent's ProSight Virtual hosting services provide small and midsize businesses a range of benefits such as lower capital costs, reductions in operational costs, improved management focus, world-class security, enhanced fault tolerance, and business continuity.
Tracking Service Costs Remote Support
24x7 Service Database Support and Integration
Progent uses an enterprise-class service reporting system that records and formats complete documentation for all delivered support activities. Unlike many independent consultants or small service organizations who offer scant documentation or details of services done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the support reports sent by every consultant to every client. The discipline of detailing and archiving support activity results in more effective support and avoids a variety of typical problems such as when a service client is effectively held captive to a consultant who won’t release vital service information.
Microsoft Certified Network Consultants Comprehensive Event Management
24 Hour Microsoft System Center Operations Manager IT Consulting
Progent provides a selection of network support packages for small companies. These information technology outsourcing and server monitoring services are based on the anticipatory problem handling capabilities of System Center Operations Manager 2007, a next-generation server and IT management product that tracks the reliability, performance, and security of your network and identifies incipient problems before they can bring down your system. With Progent's affordably priced IT service packages, small organizations can select a basic co-sourcing package built around Operations Manager 2007 with network monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing solution.
Integration Support Windows 2000
Windows 2000 Outsourcing
Progent's Microsoft-certified Windows Server 2000 experts can provide network support and IT consulting services for the entire line of .NET Enterprise Servers, Windows Server 2000, and Microsoft Windows 2003 Server. Progent's Windows 2000 Server integration, update, and troubleshooting services include system planning, installation, project management, local and remote technical support, Help Desk outsourcing, expert security analysis, full service outsourcing, and cost-effective co-sourcing.
Consultant Dynamics GP FRx
Largest Dynamics GP Analysis Cubes for Excel Specialists
Microsoft Dynamics GP software includes analysis and reporting capabilities that allow you to track all operations, revenues and expenses, and market trends with built-in drill-down, query, and reporting capabilities. Progent's Microsoft Dynamics GP/Great Plains reporting consulting expertise can enable you to design reports that allow you to understand your business more completely, turning raw data into valuable management information. Progent is able to enhance your reporting and analytics by offering Crystal Reports consulting, FRx support, and Microsoft Excel assistance. In addition to offering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to deliver custom line-of-business software development and web commerce solutions that work seamlessly with Dynamics GP/Great Plains.
Select Topic: