Niterói Teleworkers Connectivity Support Partner
Solution Planning, Configuration, Management and Troubleshooting Consulting and Support Services
Expanding your telecommuter workforce may have a major impact on network infrastructure, cybersecurity, and company processes. Progent has 20 years of background helping SMBs to design, configure, manage, tune, and debug IT networks that support work-from-home employees. Progent can assist your Niterói company to select the appropriate tools and adhere to leading practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent can provide services ranging from on demand expertise for getting you over occasional IT roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent's consultants can help Niterói, Rio de Janeiro companies to succeed with any facet of building a high-performing telecommuting environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud integration, Call Desk outsourcing, endpoint security, data protection solutions, and centralized management.
Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure needed to support an at-home work environment can be particularly complicated if you have to accommodate a mix of personal hardware such as desktop computers and laptops, routers, and wireless APs from different manufacturers and with a mix of OS software and firmware releases. Progent's experience delivering remote help for both outdated as well as modern technologies in virtual office venues enables you to make efficient use of your existing infrastructure and offers ready access to top-tire consultants for making essential upgrades. Services offered by Progent to help your company to create a high-functioning telecommuting ecosystem include:
- Virtual Private Network technology makes it possible to create a secure tunnel for authorized at-home employees to access IT assets situated at your company data center or in the cloud. Progent can assist you to configure and manage VPN access between your teleworkers and your various network resources by providing online VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your at-home workers to set up Cisco's popular AnyConnect client software to provide secure VPN connections for a broad selection of endpoint devices including Microsoft Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) products enable a teleworker to see and use a remote computer's desktop. This technology provides IT managers more control over the computing environment of telecommuters and ensures remote users a familiar experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home computer networks to the Internet and support VPN connections, local Wi-Fi networks, and firewalls. Progent can provide top-tier remote support for configuring routers from a range of manufacturers. See router configuration support from Cisco-certified consultants.
- Home Wireless networks, often shared by families and guests, are commonly utilized by telecommuters to connect to their router for work. This can cause performance as well as security issues. Progent can assist businesses to mitigate these issues by providing expertise that include Cisco Aironet integration expertise, Cisco Meraki wireless installation expertise, and Ubiquiti Unifi WiFi AP setup assistance.
- Internet access solutions impact the speed and availability of connections between at-home workers and the company network. Business-critical applications might demand backup Internet access in the event the primary connection breaks. Progent can provide expertise for selecting Internet service providers, choosing appropriate bandwidth and data volume bundles, and configuring high-availability Internet access. See Internet connectivity integration services.
VoIP Integration for Remote Workers
Extending the corporate phone environment to include teleworkers is critical to supporting an effective work-at-home solution. A broad range of cloud-centric VoIP platforms are used by SMBs to server telecommuters. Many enterprises depend on Cisco's current or older platforms for IP voice solutions. Progent can assist organizations of any size to plan or maintain a telecommuter IP voice service that provides the versatility, convenience and security needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help organizations tune their current Cisco IP voice environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony capabilities to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media software used throughout the network. Unified Communications Manager supports additional combined media services such as messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified CM consultants.
- CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help you to support your existing CallManager deployment or migrate smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for CallManager and Cisco's other early IP voice platforms, visit CallManager consulting services.
- Cisco IP Gateways provide integration with public telephony networks and with users operating outside the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 product lines as well as for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN infrastructure to work with these VoIP solutions and provide as-needed integration and troubleshooting services.
Video Conferencing for Remote Workers
A wide range of video conferencing platforms from leading technology companies enable online discussions, video conferencing, chat, and screen sharing for both onsite users and teleworkers. Many companies use a mix of conferencing products to accommodate their various partners and customers. Progent's communications experts can assist your organization to maintain your current conferencing ecosystem and enhance the experience of your remote employees.
- Skype for Business is Microsoft's popular unified communications product that enables presence, IM, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help your company to deploy and maintain Skype for Business client software to support your at-home employees. To learn more about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video phone platform for compatible iOS and Mac devices. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 simultaneous users for voice/video calls. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that incorporate rich media such as Microsoft PowerPoint, session capture, plus editing and playback for future reference and training. For details about Progent's support expertise for Cisco Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with features that include voice/video conferencing, threaded chat, plus file sharing. For details about Progent's support services for Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and assist your business to optimize your WAN architecture to host them.
Microsoft Integrated Collaboration Platforms for At-Home Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Microsoft Office and Microsoft 365 families, providing a rich ecosystem of applications that deliver a cohesive user experience for sharing data and ideas throughout multiple sites and on a broad range of endpoints. Progent has delivered remote consulting support for SharePoint and Exchange since their first releases and can help your company to tune these flagship collaboration platforms to maximize the effectiveness of your remote workers.
SharePoint uses web entities to facilitate collaboration and knowledge delivery by offering policy-driven access to content, workflow, and utilities for looking through company-wide business data. SharePoint enables you to build protected web portals that allows at-home workforce to see and update consolidated corporate intelligence by means of Wikis, Blogs, social web sites, and Web Parts. To learn about Progent's SharePoint consulting expertise, go to SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange consulting services, refer to deployment expertise for Microsoft Exchange.
OneDrive is Microsoft�s collaborative cloud-based storage service, comparable to GoogleDrive. Remote workers can store files to OneDrive, and co-workers can share them securely via a web browser. Provided with Office and Microsoft 365, OneDrive enables remote employees to co-author files. Edits created offline are uploaded when you reconnect to the Internet. For information about Progent's expertise for OneDrive, refer to Microsoft Onedrive configuration experts.
Cloud Integration Services for Telecommuters
Progent can provide advanced remote assistance for enabling organizations to build, maintain and troubleshoot cohesive hybrid network models that combine internal data centers, at-home workers, branches, plus public cloud services. Progent offers expertise for all modes of cloud service delivery such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers fix problems with cloud connectivity, authentication, and security.
Azure is a popular platform for public cloud software and services that allows you to use IT infrastructure, servers, and critical apps hosted on Microsoft's extensive cloud. Azure includes more than 100 services services such as hosting for Windows and Linux-powered VMs, on-demand cloud storage, messaging, application development with Visual Studio, and data backup. Progent can help your organization to set up virtual machines on Azure Virtual Machines, integrate storage on Azure Storage services, streamline identity management with Azure AD, and plan backup and recovery solutions with Azure Backup. Progent can also help you establish protected connections to Azure services for remote workers by configuring and debugging firewalls and VPN IPsec tunnels. For details about Progent's support services for Azure, go to Azure expertise.
Microsoft 365, previously branded Office 365, is Microsoft's growing suite of client productivity applications and cloud services offered by subscription. Office applications and cloud services are marketed in a variety of bundles designed for users ranging from students and small offices to major enterprises. Progent offers quick and easy remote contact with consultants knowledgeable about Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent can assist you to evaluate the various subscription plans available for Microsoft 365 and deploy 365 applications for your teleworkers in a way that delivers top business value. For details about Progent's expertise for Microsoft 365, go to Microsoft 365 consulting support.
Microsoft 365 Exchange Online is among the most popular cloud-based applications in the Microsoft 365 product line. Microsoft 365 Exchange Online provides the benefits of lower spending for physical infrastructure, easier management, dynamic scaling, high reliability, and additional advantages associated with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to operate transparently with local Exchange environments, allowing customers to build hybrid cloud/onsite information systems. Progent's certified Exchange experts are available for as-needed assistance to guide you past challenging IT bottlenecks and also offer comprehensive project management services to make sure your teleworkers have convenient and safe access to your Exchange Online deployment. For details Progent's support services for Exchange Online, go to Exchange Online configuration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud arena and is the world's biggest provider of cloud-based services. Progent can provide quick and economical online contact with cloud integration experts who can help your business to design, deploy, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms such as Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist your company to create a high-availability network model so your employees have a productive computing environment whether they are working from your headquarters, a remote branch, at home, or on the road. For details about Progent's consulting services for Amazon AWS, go to Amazon AWS integration expertise.
Google Cloud (GCP) is a leading set of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can assist your organization to scale your current IT resources with the Google Cloud, and Progent's database consultants can help you make your key applications cloud ready so your teleworkers can benefit fully from Google Cloud Platform services. Progent can help your business to set up VMs on GCP Compute Engine, plan a cost-effective storage solution with GCP Storage, and simplify identity control for teleworkers with GCP Cloud Identity services. Progent's experts can also help your business to utilize GCP's unified management tools to control and track your GCP ecosystem. For information, see Google Cloud Platform (GCP) consulting support.
Help Desk Call Center Services for Remote Workers
A sudden, organization-wide transition to a teleworker workforce, which might be motivated by an epidemic or as an element of a disaster recovery preparedness plan, can overstretch even the most efficient internal Support Desk. Progent's Help Desk Call Center services make it possible for businesses to outsource or augment their Help Desk Call Center by using Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Center support services utilize Progent's nationwide network of remote technical support experts along with world-class ticketing and follow-up software to provide an affordable, advanced Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of online Level 1 PC technical support from initial service requests to ticket generation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal allows telecommuters to check or revise their current trouble tickets, enter details, and append screen captures or attachments. Technical support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop service charges, and Progent offers the option of fast hand-off to Level 2 and Level 3 IT specialists to deal with complex issues. To find out more, see Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Call Desk Supplemental Service allows your company to augment your existing Help Desk Call Center staff by splitting delivery of Call Center support services seamlessly between your regular support staff and Progent's nationwide team of desktop support engineers and subject matter experts. Progent's co-managed Support Desk service uses a co-sourcing support model utilizing the number one professional services automation (PSA) platform for handling help requests and trouble tickets, establishing ownership, monitoring progress, and producing management reports. For information about how Progent's Call Center Augmentation Services can enable your company to deliver world-class technical support to your at-home workforce, visit Progent's Help Desk augmentation Services.
Cybersecurity for Teleworkers
Work-from-Home staff members commonly use their own computers and often operate in a poorly secured physical space. This situation increases their susceptibility to cyber attacks and calls for careful deployment of corporate firewalls, AV tools, multi-factor authentication, remote monitoring, thorough user education, and the development of security policies based on leading practices. Progent's veteran group of cybersecurity support consultants can help you to plan, deploy and manage a compliant cybersecurity solution that protects critical information assets in environments that include remote workers.
Firewalls allow companies to build a network environment that can be securely accessed by on-premises users as well as by at-home workers, mobile workers, suppliers, customers, and the public. Modern firewall devices permit you to assign and manage different access rights to various classes of users and to expand your network and modify your security profile as your company evolves and as network attacks grow more sophisticated. Progent supports both new and older security devices from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To find out more about Progent's firewall integration services, refer to firewall integration and support expertise.
Online Endpoint Monitoring makes it possible to track the disparate devices used by remote workers and either block or spot and respond to the latest cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on each protected endpoint, watching all activity and using state-of-the-art machine learning and full execution context to identify new attacks at inception. When an attack is spotted, ProSight Active Security Monitoring instantly disconnects the targeted endpoint from the corporate network to quarantine the threat. Because the ProSight ASM agent is self-contained, endpoint devices remain protected even when they are not connected to the Internet. To find out more about ProSight ASM, see remote endpoint security monitoring for at-home workers.
Progent's Duo authentication managed services incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other personal devices. With 2FA, whenever you sign into a protected online account and give your password you are requested to verify who you are on a unit that only you have and that is accessed using a different ("out-of-band") network channel. A wide selection of devices can be used for this added form of ID validation including a smartphone or wearable, a hardware/software token, a landline telephone, etc. You can register multiple validation devices. For details about Duo identity validation services, see Duo MFA two-factor authentication (2FA) services for remote workers.
Security Audits can evaluate the exposure of your information system to all classes of external and internal security attacks for an environment that includes at-home workers. Progent can run online, automated cybersecurity inventory software for quickly and affordably uncovering a wide variety of security gaps that can be found via the Internet. Progent's security assessment experts, which can be provided by network security professionals with top credentials such as CISA, CISSP, and GIAC, can assist you to audit your workflows and policies and assess your WAN architecture to allow you to design the highest level of protection for your telecommuters.
Download White Paper: Securing a Work-From-Home (WFH) Environment
To read or download a white paper about key things to concentrate on for securing an IT environment that incorporates work-from-home staff, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for Telecommuters
Data Protection involves backing up and recovering critical data in order to avoid data loss and minimize recovery time and effort in case of storage system problems due to hardware issues, programming glitches, operator mistakes, malware, or any other reason. Dependable data protection solutions can be especially difficult to architect and maintain in hybrid environments that combine in-house data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for telecommuters must cover diverse kinds of personally owned endpoint devices. Progent can provide fast online access to experts knowledgeable about a broad range of products for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as laptops, iPads and handhelds. Leading backup/restore solutions supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources spread across a wide area network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud storage and features granular restore and centralized management.
- Disaster Recovery/Business Continuity plans typically envision scenarios that call for a rapid switch to a work-at-home environment. Progent's expert disaster recovery preparedness experts and business continuity planning specialists can assist you to develop, document and test a DR/BC plan that addresses the logistics of switching to telecommuting.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management platforms under the title Endpoint Manager, which includes Intune for cloud management of mobile and remote endpoints and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager features a centralized solution for safeguarding critical information by managing onsite, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management family that also features Microsoft Configuration Manager. Intune is a cloud service for managing and securing off-premises devices and applications. Remote endpoint computers can be user owned or company owned. IT administrators managing the endpoint devices of teleworkers can use Intune to provision and validate apps on devices, push patches and certificates, set up policies for accessing information and resources, set passwords, create VPN tunnels, control how home-based workers share information, establish threat defense, verify security compliance, and wipe corporate data from missing, stolen or deactivated endpoint devices. Intune can be used with Apple iOS, Android, Windows, and macOS computers. To find out about Microsoft Intune and how Progent can assist you to use Microsoft's Endpoint Management to manage the endpoint devices of your at-home workers, go to Intune telecommuter endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified Mobile Device Management (MDM) product that helps network administrators to keep remote endpoints current and protected. Workspace ONE uses VMware AirWatch for centralized endpoint administration combined with VMware's Horizon virtual software delivery technology for identity control, application management, and setup management of endpoints. Workspace ONE runs with endpoints powered by Windows 10, macOS, Apple iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-premises deployment through a perpetual license. Top features of Workspace ONE include rapid remote provisioning of new laptops, quick onboarding of new employees, policy setting and enforcement for all classes of devices, aggregated management reporting and analytics, an email encryption gateway, and tight integration with Microsoft applications and cloud-based products. For information about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE remote device management expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and maintaining an efficient telecommuter environment for your Niterói, Rio de Janeiro company, phone
An index of content::
SQL Server 2019 Machine Learning Services Online Consulting
SQL Server 2019 and Hyper-V Setup and Support
Progent's Microsoft-certified SQL Server 2019 experts can help you to assess the advantages for migrating to SQL Server 2019 and can provide fast remote or on-premises contact with experts in solution design and integration, software development, SQL Server management, and cybersecurity.
Implementation Support Microsoft Consulting Best Practices
24-7 Microsoft Certified Company-wide Standards for Best Practices IT Consulting Group
Progent’s team of Microsoft and Cisco Premier Certified consultants average longer than ten years of hands-on professional experience, in the trenches of IT support, performing a broad variety of technical projects for an extensive array of clients. Each Progent support professional shares a proven set of personal best practices which are combined into shared best practices training that Progent instills in its support staff. This guarantees that you get not only expert IT help, but also a consultant with field-tested methods for applying computer knowledge to repair actual IT problems efficiently.
24x7 SharePoint Server 2007 IT Consultants
Support and Help SharePoint
Progent's Microsoft-certified consultants can show you how to rationalize the business justification for deploying SharePoint 2007, advise you on the appropriate edition of Microsoft SharePoint Server for your application, offer setup and deployment services, help you to set up Microsoft SQL Server as a supporting database, improve your network infrastructure, integrate your standard and customized application programs to operate with Microsoft SharePoint Server 2007, design a comprehensive security plan that includes portal solutions, and deliver maintenance and Help Desk services.
ISA 2000 Server Configuration
ISA Server Onsite Technical Support
Progent's certified ISA Server consulting experts have extensive experience developing Microsoft-based security solutions for IT networks with multiple sites, remote workers, and line-of-business web-based applications. A Progent ISA Server consultant is ready to help your small business plan and implement an installation of ISA Server 2004 that supports your IT security needs without restricting your network.
Dynamics GP Accounting Consultant Services
Top Rated Dynamics GP/Great Plains Online Help
Progent’s Microsoft certified consultants provide a variety of support services for Dynamics GP. Dynamics GP/Great Plains is a Microsoft financial platform and corporate management tool based, like all Microsoft financial solutions, on the scalable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft accounting products in the Dynamics GP line, provides an affordable tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is easy to install and configure, and with its segmented approach you can purchase only the capability you currently require, with the option to expand users and increase capabilities when necessary. Progent’s Microsoft Dynamics GP Software support experts can help you install, configure and administer Microsoft Dynamics GP 2010 as well as older versions of Dynamics GP/Great Plains.
CISM Security Security Networking Services Arizona
Server Migration Specialists Oregon
Progent’s Technical Response Center provides national remote troubleshooting for Windows and Cisco-based small office IT networks. Progent's Microsoft and Cisco-Premier service experts provide phone support and remote direct network access to troubleshoot and resolve technical problems quickly and economically. The breadth of IT expertise available from Progent's staff of nationwide service professionals makes it possible to escalate even the toughest network issues to appropriate specialists as needed.
Consulting ransomware cleanup and restore
Consultant Services ransomware cryptoworm recovery
Progent's proven ransomware recovery consultants can help you to rebuild an IT network damaged by a ransomware cryptoworm such as Ryuk, WannaCry, Hermes, or MongoLock.
Top Quality ProSight Virtual Hosting Specialist
Consulting ProSight Virtual Hosting
Progent's ProSight Virtual hosting services provide small and midsize businesses a variety of advantages such as lower capital costs, savings on operational expense, improved executive focus, enterprise-class security, enhanced availability, and business continuity.
Nexus Switch Scripting Support Services
Nexus 7000 Switch Remote Troubleshooting
Nexus switches are intended to deliver the throughput, expandability, dependability, cloud readiness, density, data protection and ease of management required to function as the heart of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide remote and onsite consulting services to help you to plan an optimal switch architecture, build pilot environments to confirm your switching solution, deploy Nexus switches, define and implement appropriate policies, run security and compliance assessments, set up advanced monitoring, consolidate network resources by means of virtualization technologies, troubleshoot switching and routing problems, maximize system performance, plan for expected growth, and take advantage of the powerful high-availability (HA) features available for Nexus family of switches. Progent can also help you to migrate efficiently from outdated Nexus switches or Cisco Catalyst switches to up-to-date Nexus switches.
ProSight Virtual Machine Hosting Consultants
Award Winning Technology Professional Private Cloud Virtual Datacenter Hosting
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the highest level of availability and expandability and is also easy to migrate to another host. ProSight Virtual Hosting services are built upon proven virtualization architectures that enable small and midsize companies with mixed- platform IT systems to save dramatically on the expense of capital equipment, infrastructure support, and network management while achieving enterprise-class fault tolerance and an unprecedented level of vendor flexibility.
Juniper Junos Network and Security Manager Security Consultancies
Juniper Junos BGT Cybersecurity Firm
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
Microsoft GP/Great Plains IT Consulting
Top Ranked Microsoft GP/Great Plains Configuration
Progent’s Microsoft certified experts offer a variety of consulting services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is an accounting and business analysis package built, like all Microsoft financial solutions, on the expandable and familiar platform of Windows technology. Dynamics GP provides a cost-effective tool for controlling and combining accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and HR. Dynamics GP is easy to deploy and integrate, and with its segmented approach you are able to purchase only the capability you currently need, with the ability to add clients and increase capabilities in the future. Progent’s Dynamics GP/Great Plains support engineers can help you install, customize and administer the current release of Dynamics GP or upgrade smoothly from an earlier release.
Private Cloud Integration Technology Professional
Specialists Private Cloud Integration
Progent's Private Cloud Hosting outsourcing offers complete hosting of a small organization's production servers in an environment that delivers the highest degree of availability and scalability and is also simple to move to another host. Progent's Private Cloud Hosting services are built upon proven virtualization technologies that enable small businesses with mixed- platform environments to save dramatically on the expense of capital investments, infrastructure maintenance, and network management while achieving world-class fault tolerance and an unmatched degree of vendor flexibility.
Dynamics GP 2015 Security Consultant Services
Dynamics GP 2015 Azure Integration Consultancy
Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a revamped architecture that enhances cloud readiness, supports popular smart phones and tablets, allows one-time sign-on with Azure AD, and tightens security and compliance. Dynamics 2015 R2 also simplifies management reporting, includes nine new Workflows, expands the Web Client, and delivers over 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the broad technical skills and hands-on experience to resolve the critical technical and business challenges associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will optimize the business value of your investment in this powerful platform.
IT Consultants Windows Server 2012
24-7 Remote Support Microsoft Windows 2008
The complexity and integration demands of Microsoft Windows Servers requires an IT consulting team with hands-on expertise and in-depth knowledge in planning and building cohesive, end-to-end business technology systems. The experience of Progent's Microsoft-certified consultants, which averages more than 10 years working with Microsoft integration, assures you success deploying Windows Server 2008 and Windows Server 2003 to align optimally with your strategic goals. Progent’s IT services can help you with planning, installing, administering, and supporting Windows Server systems that maximize the productivity of your computer network. Progent’s consultants can help you with Microsoft Windows 2008 Server, Microsoft Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server plus Windows 8, Windows 7, Windows XP, Vista and other desktop clients.
Consulting Email Quarantine
Technology Professional ProSight Email Directory Harvest Protection
Progent's ProSight Email Guard uses the technology of leading data security companies to deliver centralized management and world-class protection for all your inbound and outbound email. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway device to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance provides a further level of inspection for inbound email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Exchange Server to track and protect internal email that stays inside your security perimeter.
Amazon Marketplace Web Service integration Reports
Amazon MWS integration training Developer Firms
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating key sales functions such as listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, merchants can broaden their reach, lower their cost of sales, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service consultants can work with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and speed up your return on investment.
MSP360 Exchange Mailbox Backup Professionals
Top Quality MSP360 VM Backup On-site Support
Progent can help your company to create, implement and debug a backup plan based on MSP360 software. MSP360 enables file or image backup/restore for VMs and physical machines, works with all leading public clouds, and allows businesses to build a data protection solution with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight Data Protection Services 360 Backup, Progent offers comprehensive monitoring and remote management of your backup environment to prevent data loss resulting from user miscues, computer glitches, ill-intentioned users, and external attacks such as ransomware. To learn more, visit ProSight DPS 360 Backup solutions.
Emergency Microsoft Certified Support and Setup System Center Operations Manager
Specialist System Center MOM
Small to middle size businesses can now enjoy all the benefits of Microsoft System Center Operations Manager and also have fast access to Progent’s Microsoft and Cisco certified network consulting professionals. With Progent's affordably priced IT support packages, mid-size organizations can choose a basic co-sourcing package based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent supports Microsoft Operations Manager 2007 to offer small and midsize business information systems world-class availability, security and productivity.
Microsoft Experts Exchange 2007 Server Consultant Services
Top Ranked Microsoft Exchange On-site Technical Support
Progent's Microsoft certified support team can help you define and deploy a smooth in-place Exchange Server 2007 migration plan that minimizes productivity downtime, simplifies long-term service demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent offers the background to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 support, repair, and design services include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server that are best aligned to your business needs.
24/7 Security Assessment Specialists
24-Hour Consulting Information Risk Evaluation
Progent offers several security packages designed to provide larger corporations an independent and thorough network security evaluation from a team of premier security engineers. All Progent's security assessment bundles feature a collection of procedures like automated scans from within and from beyond the corporate security perimeter, professional interpretation of scanned data by accredited security consultants, creation of a report explaining the results, plus an interactive high-level executive summary and an extensive live outbrief for internal network managers.
IT Consulting Microsoft Exchange Upgrade
Exchange Server 2000 Upgrade Integration
Progent is among the most experienced network support companies for integrating email and messaging solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size companies receive the full advantages of Microsoft Exchange 2000 for common situations such as upgrading from Microsoft Exchange 5.5, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 Server support.
Work at Home VoIP Computer Consulting
Telecommuter IP Voice Specialist
Progent can help small and mid-size organizations to configure IP voice solutions to give their at-home workforce the advantage of seamless extensions of the company phone network.
Best UNIX, Windows Technology Professional
Windows and Solaris Support
Progent's UNIX family consulting services offer small companies and software developers help with administering and maintaining UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent offers your organization contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This wide range of expertise offers you a convenient single source to show you how to build and maintain a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by combining MS Windows with major variants of UNIX including Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or major Linux derivatives including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Telecommuter Technical Support
Remote Troubleshooting Telecommuter Services
Progent has 20 years of background assisting small and medium-size businesses to plan, install, tune, manage, and debug computer networks that incorporate at-home workers.
Support Services Windows Server 2016
24x7 Windows Server 2016 Load Balancing Professionals
Progent's Microsoft-certified IT consultants can provide Windows Server 2016 migration consulting to assist businesses of any size to plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can help your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist your organization to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time (JIT) Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.
MySQL and Windows Services
MySQL Standard Edition Consultants
Progent can provide affordable online access to an Oracle-certified MySQL DBA or application programmer and can help businesses of any size to configure and manage MySQL within a robust network environment that offers advanced performance, scalability, and protection. Progent also has experience helping companies port applications from an Oracle environment to MySQL.
Biggest Computer Consulting Services Progent's Management
Server Troubleshoot Expert Progent's Management
Progent's management team includes seasoned professionals with years of experience providing network consulting services, troubleshooting, and long-term information system planning to businesses ranging from small offices to Fortune 500 companies. Great service calls for great people, and Progent is proud to have assembled a management staff that can provide businesses with the top service value available anywhere.
Largest Microsoft Desktop Network Management Services
Microsoft Certified Expert Desktop Migration Consultant
Progent offers a wide range of cost-effective services to assist your business to deploy, integrate, repair, and administer workstations and laptops based on Microsoft Windows, Apple macOS and OS X, or popular editions of Linux. Progent can offer onsite or online assistance for single computers or notebooks or work with your business to plan and implement a large-scale rollout of new or revised OS software and business applications. Progent can also supply engineers and technicians to assist your company to prepare for and implement a site relocation or consolidation organized to cause minimal disruption of your business.
24-7 Ubiquiti's UniFi XG AP WiFi access points Services
Ubiquiti UniFi Security Gateway Consulting
Ubiquiti's UniFi line of Wi-Fi network devices includes a wide selection of Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. UniFi devices running across multiple venues with thousands of access points can be remotely configured and administered using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent can provide the expertise of seasoned wireless consultants who can assist your organization to assess the value of UniFi products for your business and assist you to design, deploy, manage, and troubleshoot your UniFi solution.
Firewall Security Certification
CISSP Firewall Audit
For small and midsize organizations, computer security and regulatory compliance is too complex to stay ahead of yet too dangerous to ignore. The largest biggest enterprises have been breached, and the leading cloud services have on occasion been knocked out. It looks as though there's no place to hide. Progent has made it economical for smaller companies to carry out vital security tasks effectively by providing the advantage of billable time to the closest minute without any minimum charge for remote help. You can have the help of a world-class information expert to deliver precisely the help you need whenever you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified consultants can help you with any aspect of network security including vulnerability audits, virus screening and recovery, spam and email content filtering, email data loss and data leak protection, regulatory compliance reporting, and creating a comprehensive security plan.
Altaro O365 SharePoint Backup Computer Consulting
Altaro O365 Teams Chat Backup Remote Support
Progent is an Altaro partner and can plan and manage an implementation of Altaro O365 Backup to back up and restore your Microsoft 365} mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.
Remote Working Support Outsourcing
At Home Workers Integration
Progent has 20 years of experience assisting small and mid-size businesses to plan, install, tune, administer, and debug computer networks that incorporate a remote workforce.
Firewall and VPN Security Organizations
VPN Security Firewall Configuration
Progent offers small and medium size organizations professional support for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security vendors including WatchGuard, Juniper Networks, and Symantec. Progent can help you design a detailed security plan and choose the right technologies from multiple suppliers to support your security goals while sticking within your spending limits.
Consultants XenApp Windows Application Delivery
Support Services XenApp and Citrix Access Gateway
Progent's Citrix experts can assist your business to design, implement, manage, and support a virtualized application delivery solution built on Citrix XenApp. Progent's Cisco-certified CCIE network engineers can show you how to enhance your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter management and support experts can assist your organization to administer and support a remote datacenter that offers high uptime, enhanced security, and rapid recovery.
Emergency Shared Computer Support Help Desk Online Support Services
Service Desk Sharing Technical Support Services
Progent’s Shared Call Center service makes it possible for your IT organization to share the load for Help Desk support seamlessly between your in-house IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts (SMEs). Progent’s Co-managed Help Desk service is an advanced service desk solution built around the leading shared professional services automation platform for managing end-user service requests, ticketing, responsibility, status tracking, and reporting.
Postini Subscription
Subscription Antivirus
E-Mail Guard represents a comprehensive service for defending against spam and virus attacks. E-Mail Guard handles the protection and management of company email by offering constantly improved spam and virus filtering, policy administration, content testing, and defense against email-borne DHA and Distributed Denial of Service attacks. E-Mail Guard also includes monitoring, administration and analysis utilities as well as outbound email testing to let you fix your email environment and define and enforce corporate email policy.
Top Quality CME Online Troubleshooting
Support Services CUCM
Cisco Cisco Unified Communications Manager (CUCM), originally named CallManager, operates as the center of Cisco's communications and collaboration platform. Cisco Unified CM and Cisco Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating tightly with unified messaging applications such as Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (Unified CCE) for building an advanced customer contact center. Progent's CCIE-certified consultants can deliver effective and affordable online and onsite support to assist businesses of all sizes to create and maintain CUCM environments by providing Cisco Unified Communications Manager configuration and troubleshooting consulting services that add maximum productivity. Progent can assist with any aspect of Unified Communications Manager setup and troubleshooting in areas that include integrating Cisco Voice over IP phones and Video phones, designing dial plans, configuring SIP connections and PSTN calling, deploying Cisco ISR routers with CUBE support, designing UCS server clustering systems for high availability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
SQL Development Company
Microsoft SQL Server IT Manager
SQL Server 2005 delivers indispensable, familiar tools to IT professionals as well as to network users, reducing the complexity of creating, integrating, managing, and using enterprise data and analytical applications on platforms ranging from handheld devices to corporate information networks. The complexity and integration requirements of Microsoft SQL Server 2005 require an IT consultant with hands-on expertise and wide knowledge in designing and deploying data-driven, end-to-end business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, assures you success in designing, configuring and managing Microsoft SQL Server 2005 applications that are seamlessly integrated with the Microsoft .NET environment.
Cisco Architecture Computer Support Consultant
Cisco Technology Consultant
Progent offers rapid remote access to Cisco-certified CCIE networking consultants. Progent's CCIE experts can link to your environment using advanced remote diagnostic utilities to deliver fast and affordable analysis and remediation of critical network problems.
Professional Cisco CUBE Integration
Cisco SIP and CUBE Remote Technical Support
Progent's Cisco-certified SIP infrastructure experts can help organizations of any size to design, integrate, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) connectivity solutions and Cisco's CUBE-based IP PSTN trunks and can provide affordable remote or onsite expertise to assist you to migrate smoothly to a modern communications environment that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video applications such as Skype for Business Server and Lync for access to a SIP PSTN trunk.
Apple Motion Train
Photoshop CS5 Classes
Progent's Apple Mac experts can support the creative facets of Macintosh environments by providing help services and training in imaging, sound, and motion video. Progent's consultants can provide expertise in a variety of Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or setting up an audio/video post production facility.
Hosting Consultants
Co-Location Remote Consulting
Progent’s colocation center IT services are designed for companies with hardware located at Internet Data Centers or data center colocation hosting facilities and requiring on-demand in-person assistance at the co-location facility as well as remote support from Microsoft and Cisco Premier Certified professionals. Progent offers a complete array of Internet Data Centers and IDC and co-location support services such as system topology evaluation, Windows and UNIX server integration and support, troubleshooting for server and communications networking, design and installation of non-stop configurations, architecting and implementing layered security defenses, firewall configuration and support, configuring load balancing environments, and creating high-availability server and storage cluster configurations.
Top Remote Desktop Connection Client for Mac Computer Engineer
VirtualPC for macOS Consulting Services
For businesses with a mix of Mac and Windows desktops, there exist two basic solutions for using Windows-dependent software on an Apple Mac: an external connection to an actual Windows computer or local emulation of a Microsoft Windows operating system on a computer. Microsoft's Remote Desktop Connection for Mac enables you to attach an Apple Mac to a networked Microsoft Windows-based computer to run Windows programs and access system resources. Virtual PC for Apple Mac simulates Windows on a Mac computer so you are able to run Windows applications directly. Progent's Mac technology support experts can assist your company to maintain these solutions for running Windows applications on your Macs and can also help your business to evaluate and configure third-party solutions for Windows PC simulation.
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