Niterói Work from Home Employees Connectivity Support Services
Solution Planning, Integration, Administration and Call Center Consulting
Expanding your at-home workforce may have a significant impact on IT architecture, cybersecurity, and company culture. Progent has 20 years of background assisting small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Niterói company to select the appropriate technologies and follow best practices in building and operating a secure virtual solution for telecommuters that facilitates collaboration and returns maximum business value. Progent can provide services ranging from on demand expertise for getting you past occasional technical roadblocks to comprehensive project management to help you carry out business-critical initiatives.
Progent can help Niterói, Rio de Janeiro businesses to succeed with any facet of creating a high-performing work-at-home ecosystem by delivering infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, endpoint security, backup/restore solutions, and centralized management.
Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure needed for a remote work environment can be particularly complex if you must manage a combination of personal hardware such as PCs and notebooks, Internet routers, and Wi-Fi APs from different manufacturers and with a variety of operating systems and firmware levels. Progent's background delivering online help for both outdated and modern IT products in remote office venues allows you to make cost-effective use of your available infrastructure and provides you with ready access to top-tire consultants for implement essential upgrades. Support services available from Progent to help your company to implement a productive work-at-home ecosystem include:
- Virtual Private Network (VPN) technology makes it possible to establish a safe connection for authorized remote employees to use IT assets located at your company datacenter or in the cloud. Progent's consultants can help your company to configure and manage VPN access between your at-home workforce and your key IT resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA consultants can help your remote workers to set up Cisco's popular AnyConnect client software to provide safe VPN connections for a wide range of endpoint devices including Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products allow a telecommuter to view and interact with a data center PC's desktop. This technology provides network managers significant control over the digital ecosystem of telecommuters and offers them a familiar experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect at-home computer networks to the Internet and typically support VPN connections, local wireless connectivity, and firewalls. Progent can provide top-tier remote consulting for configuring routers from a variety of manufacturers. See router integration support from Cisco-certified consultants.
- Home Wi-Fi networks, typically shared by families and visitors, are frequently utilized by at-home employees to connect to their Internet router for work. This can create performance and cybersecurity issues. Progent can help businesses to resolve these issues by delivering services that include Aironet configuration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti WiFi access point integration help.
- Internet access methods impact the speed and availability of connections between telecommuters and the company network. Business-critical processes may demand redundant Internet access in case the primary connection fails. Progent offers guidance for picking service providers, selecting sensible service packages, and configuring high-availability Internet access. Refer to Internet access solutions.
IP Voice Solutions for Telecommuters
Extending the company phone environment to accommodate remote users is critical to supporting an effective at-home workforce. A variety of cloud-based VoIP products are popular with SMBs to server teleworkers. Many larger organizations depend on Cisco's modern or older platforms for IP voice management. Progent can help organizations of all sizes to plan or maintain a telecommuter IP voice service that provides the flexibility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to assist organizations tune their existing Cisco VoIP systems to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia software used across the network. Unified Communications Manager supports additional mixed media services like messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager expertise.
- Cisco CallManager is Cisco's earlier call-processing software and has been superseded by Cisco Unified CM. Progent can assist your company to support your existing CallManager environment or upgrade efficiently to Cisco's modern IP telephony products. For details about Progent's support services for CallManager and Cisco's other early VoIP platforms, visit Cisco CallManager consulting.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients working outside the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to enhance your wide area network architecture to support these VoIP solutions and deliver as-needed integration and debugging services.
Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from major vendors support online discussions, video and voice conferencing, chat, and screen/content sharing for both local workers and at-home workers. Many companies use multiple conferencing products to meet the needs of their various partners and clients. Progent's communications experts can assist you to maintain your existing conferencing environment and enhance the experience of your remote workforce.
- Skype for Business is Microsoft's leading unified communications product that enables real-time presence, instant messaging, voice and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can assist your company to configure and maintain Skype for Business client software to support your remote workforce. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling platform for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 concurrent users for voice/video calls. For details about Progent's support expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for training. To learn more about Progent's consulting services for Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities such as voice/video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's support expertise for Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and debugging expertise for these products and help you to tune your WAN architecture to run them.
Microsoft Integrated Collaboration Platforms for At-Home Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office and Microsoft 365 families, offering a powerful ecosystem of applications that deliver a cohesive user experience for exchanging data and ideas throughout a corporate network and on a broad range of endpoint devices. Progent has delivered remote consulting services for SharePoint and Exchange Server since their initial publication and can assist businesses to tune these critical collaboration platforms to optimize the productivity of your remote workers.
SharePoint utilizes web sites to enable collaboration and information delivery by providing policy-based delivery of content, business processes, and utilities for searching through enterprise-wide business data. SharePoint permits you to build secure portals that enables at-home workforce to view and edit aggregated corporate intelligence by means of Wikis, Blogs, social sites, and Web Parts (Widgets). For details about Progent's SharePoint expertise, visit SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange support services, visit deployment consulting services for Microsoft Exchange Server.
OneDrive is Microsoft's collaborative cloud storage service, comparable to GoogleDrive. At-home workers can store files to the OneDrive service, and co-workers can access them securely via a web browser. Provided with Office and Microsoft 365, OneDrive enables at-home employees to co-edit files. Revisions made offline are automatically synced when you reconnect to the Internet. To learn about Progent's expertise for OneDrive, see Microsoft Onedrive configuration experts.
Public Cloud Integration for At-Home Workers
Progent can provide fast and affordable online assistance for enabling businesses to build, manage and troubleshoot cohesive hybrid network architectures that incorporate internal data centers, teleworkers, branch offices, and public cloud resources. Progent can provide top-tier consultant for all types of public cloud service delivery including Infrastructure as a Service, Platform as a Service, and Software as a Service (SaaS). Progent can help teleworkers resolve problems with cloud access, authentication, and security.
Microsoft Azure is a popular platform for public cloud services that enables you to use infrastructure, virtual servers, and key applications running on Microsoft's massive cloud. Microsoft Azure includes more than one hundred cloud-based services such as hosting for Windows and Linux-based virtual machines, scalable cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can help your organization to deploy virtual machines on Azure Virtual Machines, integrate cloud-based storage on Azure Storage services, streamline identity control with Azure AD, and design data backup and recovery systems with Azure Backup. Progent's cloud experts can also show you how to create protected connections to Azure for at-home workers by setting up and debugging firewalls and VPN tunnels. To learn about Progent's support services for Azure, visit Microsoft Azure expertise.
Microsoft 365, previously branded Office 365, is Microsoft's popular family of business productivity software and cloud-based services offered on a subscription basis. Office applications and cloud services are provided in a selection of bundles intended for customers ranging from students and households to major corporations. Progent offers quick and affordable online contact with consultants familiar with Microsoft 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android technology. Progent can assist you to evaluate the various subscription plans offered with Microsoft 365 and deploy 365 applications for your at-home workers to achieve maximum business value. To find out about Progent's consulting services for Microsoft 365, refer to Microsoft 365 integration expertise.
Exchange Online is among the most popular applications in the Microsoft 365 product line. Exchange Online offers the benefits of reduced costs for data center infrastructure, simplified management, on-demand scaling, high reliability, and other advantages inherent with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to run seamlessly with local deployments of Exchange, enabling customers to create hybrid information systems. Progent's certified Exchange consultants can provide occasional help to get you past challenging technical roadblocks and can also provide comprehensive project management services to make sure your telecommuters have convenient and secure access to your Exchange Online deployment. For details Progent's consulting services for Microsoft 365 Exchange Online, visit Exchange Online configuration and troubleshooting expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud computing arena and is the world's biggest provider of cloud-based services. Progent offers quick and economical online contact with cloud integration experts who can assist your organization to plan, implement, maintain, and debug hybrid information networks that incorporate Amazon AWS cloud services with on-premises data centers and with other public clouds such as Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to assist you to create a high-availability network architecture so your users have a productive computing environment regardless of whether they are working from your main office, a branch office, at home, or on the move. For details about Progent's expertise for Amazon AWS, refer to Amazon AWS consulting expertise.
Google Cloud Platform (GCP) is a popular set of cloud computing services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can help your business to expand your current IT resources with the Google Cloud, and Progent's DBA experts can show you how to make your mission-critical apps cloud friendly so your remote workers can take full advantage of Google Cloud services. Progent's consultants can help your business to deploy virtual machines on GCP Compute Engine, plan a cost-effective storage solution with GCP Storage services, and streamline access management for telecommuters with GCP Cloud Identity. Progent's experts can also assist you to use GCP's management technology to administer and track your Google Cloud environment. For information, refer to Google Cloud Platform (GCP) consulting services.
Help Desk Support for Teleworkers
A fast, company-wide switchover to a teleworker business model, which could be motivated by a pandemic or as part of a disaster recovery preparedness plan, can overwhelm even a high-performing internal Support Desk. Progent's Help Desk services allow businesses of any size to outsource or expand their Support Desk with Progent's remote Technical Response Center team.
- Progent's Standard Call Desk services leverage Progent's extensive network of remote IT support specialists along with enterprise-class ticketing and follow-up software to offer an economical, advanced Call Desk. Progent's Standard Help Desk Services offer an end-to-end solution that handles all aspects of remote Level 1 PC support from initial help requests to ticket creation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal allows at-home employees to monitor or update the status of their current trouble tickets, add details, and append screen captures and attachments. Technical support services are delivered at a significant price reduction off Progent's ordinary Level 1 desktop service charges, and Progent makes available optional fast hand-off to Level 2 and Level 3 support specialists to resolve complex issues. To find out more, go to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Support Desk Supplemental Service enables your company to augment your current Call Center organization by sharing delivery of Call Center support transparently between your in-house IT support personnel and Progent's nationwide pool of PC support engineers and subject matter specialists. Progent's co-managed Help Desk Call Center service is based on a collective support model utilizing the leading professional services automation platform for handling service requests and trouble tickets, assigning ownership, monitoring progress, and generating reports. For information about how Progent's Support Desk Augmentation Services can help your business to deliver best-in-class IT support to your from-home workers, visit Progent's Help Desk augmentation Services.
Security for Remote Workers
Work-from-Home employees typically utilize their personal devices and often work in an unsecured physical environment. This situation multiplies their susceptibility to cyber attacks and calls for careful configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, intensive end-user education, and the creation of security policies built on leading practices. Progent's seasoned team of data security support consultants can assist your business to plan, deploy and maintain a compliant security solution that protects vital IT resources in environments that incorporate remote workers.
Firewalls enable you to build a network that can be safely accessed by local users as well as by telecommuters, mobile workers, vendors, customers, and the public. Modern firewall appliances permit you to assign and control different permissions to different classes of users and to expand your network and adjust your security as your company evolves and as network attacks grow more sophisticated. Progent supports both current and legacy firewall devices from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall support services, visit firewall support services.
Online Endpoint Monitoring makes it easy to track the various devices used by an at-home workforce and either block or spot and mitigate the latest cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a lightweight agent is installed on each protected endpoint device, monitoring all activity and using advanced behavioral threat analysis from SentinelOne to identify new attacks at inception. When an attack is spotted, ProSight Active Security Monitoring immediately disconnects the impacted endpoint device from the corporate network to contain the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain secure even when they are disconnected from the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight Active Security Monitoring, visit remote endpoint security monitoring for an at-home workforce.
Progent's Duo authentication managed services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with iOS, Google Android, and other personal devices. With 2FA, whenever you sign into a protected online account and enter your password you are asked to confirm who you are on a unit that only you have and that uses a different ("out-of-band") network channel. A broad range of out-of-band devices can be utilized for this second means of authentication such as a smartphone or watch, a hardware/software token, a landline telephone, etc. You may register multiple verification devices. To learn more about ProSight Duo identity authentication services, visit Cisco Duo MFA two-factor authentication services for teleworkers.
Security Audits can evaluate the exposure of your information system to all classes of external and internal security attacks for a network that includes remote workers. Progent can run online, automated cybersecurity analysis software for quickly and economically uncovering a wide variety of security gaps that can be surfaced via the Internet. Progent's endpoint security assessment consulting services, which can be provided by network security professionals with advanced credentials such as CISA, CISSP, and GIAC, can assist your company to audit your processes and policies and review your IT infrastructure to allow you to design top-level security for your at-home workers.
Download White Paper: Protecting a Work-From-Home Network
To view or download a white paper describing critical areas to focus on for securing a network that incorporates work-from-home staff, click:
Securing a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
Data Protection involves backing up and restoring critical information in order to avoid data loss and minimize restoration time in the event of storage system problems resulting from equipment breakdowns, software glitches, human error, cyber attack, or any other reason. Dependable data protection strategies can be especially challenging to design and maintain in hybrid environments that incorporate local data centers, public clouds, and at-home workers.
- Backup/Restore solutions for at-home workers must address diverse types of user-owned endpoint devices. Progent can provide fast online access to experts knowledgeable about a broad range of platforms for protection Windows, Apple and Linux/UNIX powered servers and desktops as well as laptops, iPads and handhelds. Popular backup/recovery products supported by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data spread across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery subscription service that utilizes cloud-based storage and features fine-grained restore and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate circumstances that require a temporary changeover to telecommuting. Progent's expert disaster recovery preparedness experts and business continuity consultants can help you to create, document and test a DR/BC plan that addresses the logistics of switching to an at-home workforce.
Unified Management for Telecommuters
Microsoft has renamed and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote endpoints and Configuration Manager for managing onsite endpoints. Endpoint Manager offers a unified platform for protecting critical data by managing local, mobile, and at-home endpoint devices.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud-based service for managing and securing off-premises devices and applications. Managed endpoint computers can be user owned or company owned. IT administrators managing the enrolled endpoint devices of at-home workers can utilize Intune to provision and validate applications on managed devices, push updates and certificates, configure rules for permission to access information and networks, manage passwords, create VPN connections, determine how teleworkers share information, set up threat defense, verify compliance, and erase corporate information from missing, stolen or decommissioned devices. Microsoft Intune runs with iOS/iPadOS, Android, Windows, and macOS devices. For information about Intune and how Progent can assist you to use this platform to administer the devices of your at-home workforce, see Intune mobile endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management platform that allows network administrators to keep off-premises endpoints up to date and protected. Workspace ONE incorporates VMware AirWatch for unified endpoint management plus VMware's Horizon virtual application delivery technology for identity control, application management, and configuration management of endpoints. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site deployment through a one-time purchase. Key capabilities of VMware Workspace ONE include fast remote provisioning of new notebooks, quick onboarding of new users, policy set up and enforcement for all categories of devices, unifies management reporting and analytics, an email encryption gateway, and integration with Microsoft applications and cloud-based products. For information about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE remote device management expertise.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your Niterói, Rio de Janeiro company, phone
An index of content::
IT Co-sourcing White Papers
Small Business IT Outsourcing Whitepapers
Progent's IT outsourcing services provide economical computer consulting for medium-size businesses. Whether it involves planning network architecture, creating an in-house Help Desk or outsourcing a one, rolling out an updated email system, monitoring your system, or developing a web-based business application, outsourcing your IT technical services can reduce expenses and minimize risks, allowing IT support expenses to increase in a more linear and controlled fashion than is possible by amassing a large, knowledgeable internal network support staff. Progent's Outsourcing White Paper and flyers explain how Progent can help you create a secure and robust system foundation for your critical Windows-based business software including Windows Server 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
Online Microsoft 365 Word Training Small Business Computer Consulting Companies
Engineer Online Microsoft Project Training
Progent's webinar training classes offer small companies the affordability, simplicity, and versatility of virtual seminars and the effective training methods of expert teachers who use advanced technology to simulate real-time, interactive classes. Progent offers online education for key desktop software including elements of Microsoft Office suite such as Office Excel, Word, PowerPoint, and Outlook: Dynamics accounting and analytics software including MS Dynamics GP (Great Plains); plus other leading desktop applications such as Photoshop, Adobe Acrobat Writer, and Crystal Reports.
24-7 Freelance Jobs Network Engineer
Microsoft MCSA Part-Time Jobs
Progent wants to hire fulltime, solutions-oriented Microsoft certified engineers with MCSE credentials; Cisco certified network consultants who have Cisco CCDP or CCIE credentials; security consultants who have CISSP or CISM or equivalent security certification; and advanced system design experts with a background in mobile access, wireless networking, fault tolerance, workplace recovery, information protection, and server virtualization. Progent also seeks professionals who can join our staff of helpdesk service specialists and off-site support experts. In addition, Progent is hiring experienced administrators able to operate productively in Progent's fast-paced, virtual office environment.
Microsoft Support and Setup Systems Management Server 2003
SMS Server 2003 Migration Integration Services
Microsoft Systems Management Server 2003 offers extra capability for change and configuration management of Windows-based systems through introducing Feature Packs. Feature Packs reduce the overall operational expense of managing and configuring software products by making it simpler to install system images, manage mobile computers, and run management tools. In addition to alerting you about techniques to save management costs by installing SMS 2003 Feature Packs, Progent's consultants can show you how to plan and perform IT projects involving areas that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can lower spending and eliminate business disruption as you move to new operating systems and applications. Progent's wireless consulting experts can help you develop sensible processes and standards to manage PDAs and intelligent mobile communication devices so your field force stays productive and secure. Progent's CISSP-certified consultants and CISM-certified consulting professionals can show you how to design a security strategy that incorporates policies, processes and IT products to keep your IT computer system safe.
Microsoft and Cisco Authorized Expert Programmer Amazon Marketplace Web Service development
Amazon MWS development Outsourced Programming
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can expand their reach, lower their operating costs, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and expedite your ROI.
Onsite Support Solaris Online
Solaris Remote Professionals
Progent provides nationwide online help and consulting services for companies who operate UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX and Microsoft Windows products. Online network consulting provides maximum leverage for your IT dollar by preserving client productivity and shortening the hours billed for computer repair services. Advanced online access technology and experienced technicians and engineers combine to enable Progent to solve most network issues without squandering time and expense by traveling to your location. In the vast majority of cases your IT issues can be remediated by telephone or via a mix of telephone help and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM and CISSP premier security professionals to help with the most difficult network issues.
Support and Help Meraki Outdoor APs
Meraki MR53 Access Point Online Troubleshooting
Progent's Meraki wireless access point experts offer online and onsite support services to help organizations of all sizes to design, deploy, manage, expand or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help you to configure and support Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco technology such as switches, routers and firewalls to build a seamless ecosystem that delivers the same access, performance, security compliance, manageability and uptime for wired and Wi-Fi clients irrespective of their mobility or device.
Azure and SCDPM integration Consultant Services
Azure Resource Manager Consulting
Progent can help small companies to migrate any part of their computing infrastructure to the Microsoft Azure cloud. This can simplify network administration and reduce equipment investments. Microsoft Azure includes a wealth of public cloud services and Progent can help you to understand the advantages and limitations of various cloud networking models supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and on-premises applications and resources and ensure you avoid the common errors small organizations make when moving to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle user identity with Azure Active Directory, and build backup-and-recovery mechanisms with Azure Backup. Progent can also show you how to prepare perimeter firewalls and VPN connections and also to manage Apple iOS devices and Google Android smartphones and tablets.
Microsoft and Cisco Certified Expert Shared Network Support Help Desk Onsite Technical Support
Supplemental Service Desk Technical Support
Progent's Shared Call Center service allows your IT organization to share the load for Help Desk services transparently between your in-house IT staff and Progent's roster of veteran desktop support technicians and subject matter experts (SMEs). Progent's Help Desk Co-management service is an advanced support solution built around ConnectWise Manage, the leading shared PSA tool for handling service requests, ticketing, responsibility, progress tracking, and reporting.
Online Help Exchange 2013 Migration
Open Now Computer Engineer Microsoft Exchange
Microsoft Exchange Server 2013 includes significant improvements to the functionality of its predecessor Exchange 2010 and delivers important new features as well as a redesigned architecture. These enhancements affect key facets of IT including ease of administration, high availability (HA), compliance, cost of ownership, collaboration, extensibility, performance, compatibility, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the possible advantages of migrating to Microsoft Exchange Server 2013, create an efficient validation and deployment plan, and train your IT staff to maintain your Microsoft Exchange 2013 solution. Progent can also provide ongoing remote support and management for Exchange Server 2013.
24-7 PowerPivot for SharePoint Technical Support Services
SQL Server 2012 Monitoring Technical Consultant
Progent can provide the support of Microsoft-certified engineers and seasoned software programmers, DBAs, project management experts, network infrastructure architects, disaster recovery specialists, and data security professionals to assist your business to assess the potential advantages of Microsoft SQL Server 2012 for your business, install pilot environments at your datacenter or at Progent's test lab, design and carry out a smooth transition to SQL Server 2012 from earlier releases of SQL Server or from legacy database solutions, and configure a cost-effective and safe network infrastructure that helps you maximize the business benefit of SQL Server 2012.
Exchange Server Upgrade Specialists
24/7 Microsoft Exchange Server 2010 Migration Specialist
Progent's Microsoft and Cisco-certified network experts can assist your organization to determine the benefits of Microsoft Exchange Server 2010 for your business and can help you to plan and implement an efficient migration to Exchange 2010 from Exchange 2003 or Microsoft Exchange 2007 that will offer quick payback by improving your productivity, lowering the expense of hardware and service, streamlining management, and integrating your vital communications technologies.
Largest ISA 2004 Specialists
ISA 2004 Integration Support
Progent's certified Internet Security and Acceleration Server consultants have extensive experience creating Microsoft-based security solutions for IT networks with multiple locations, mobile users, and mission-critical eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size company design and implement an installation of ISA Server 2004 that meets your information protection needs without restricting your network.
Network Consultants Exchange 2007
Microsoft Certified Expert Exchange 2007 Edge Server Engineer
Progent's expert consultants can show you how to define and deploy an efficient in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, simplifies long-term service demands, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-site upgrades, Progent has the knowledge and experience to complete your project quickly and affordably. Progent's Exchange Server 2007 help, repair, and design services include expertise with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Exchange 2007 Server.
24 Hour Blackberry Integration Outsourcing
Android Integration Technology Consulting
Progent's Wireless Consulting Services offer a fast, economical way for businesses of all sizes to integrate, manage and repair cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can show you how to design and install hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For mobile messaging and online business applications, Progent can help with Apple iPhones, Apple iPads, Google Android smartphones, and Windows smartphones and tablets.
Support Services Android and SharePoint integration
Android and Lync integration Online Support Services
Progent's veteran team of network consultants and application specialists have extensive background delivering remote and onsite assistance for organizations of any size who want to integrate Android phones and tablets into their information systems so that mobile clients can be productive from anywhere. Progent has the range of skills to resolve technical issues that involve numerous vendors and that represent a mix of legacy and up-to-date information technology. Progent offers budget-friendly remote expertise to assist you with any stage of designing, implementing, managing and troubleshooting your BYOD solution. Progent can provide as-needed support to assist you to resolve especially stubborn technical issues, or Progent can provide comprehensive project management support to ensure that you finish strategic IT projects on time and on budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide expertise with operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or individual classes to show you how to manage and use Android phones and tablets securely and productively.
Microsoft Consult Lync Server 2013 VoIP
MCSE Expert Certified Services Lync Server 2013 PSTN Gateway
Microsoft Lync 2013, now called Skype for Business, enables organizations of all sizes to create a centrally managed and protected communications environment that permits a Bring-Your-Own-Device computing style with instant messaging (IM), presence, web conferencing with application sharing and whiteboard, as well as IP and PSTN calling enabled for a broad range of stationary PCs and handheld clients. Progent's certified Lync 2013 experts and network integrators can help you to assess the business benefits of Lync Server 2013, create an on-premises, cloud-based (via Lync Online) or mixed model suitable for your current and long-term plans, implement Lync Server 2013 in a way that expedites your ROI, and deliver live online and on-premises training to your IT staff and end users. Progent offers expertise in critical pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to integrate Lync 2013 with popular Microsoft Office and Microsoft 365 apps such as Outlook clients and PowerPoint.
SonicWall NSA 4650 Firewall Security Consulting
Cybersecurity Contractor SonicWall TZ350 Firewall
Progent's certified SonicWall firewall consultants can show you how to integrate, maintain, and troubleshoot SonicWall firewall/VPN appliances including the newer SonicWall TZ and NSa families of appliances and the older SonicWall PRO 1260 Secure Switch products. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall security gateways into an end-to-end security solution and build security into your corporate practices.
Design and Installation Microsoft Dynamics 365 Business Central
Microsoft Dynamics Business Central Troubleshooting
Progent can provide remote and onsite installation, migration, application development, training for Microsoft Dynamics Business Central/Navision.
Cisco Remote Access Implementation Consulting Companies
Help Cisco Management
Progent can help you to deploy Cisco's infrastructure products to build a robust foundation for your local, cloud-centric, or hybrid data center and improve operations in vital areas including compute and storage utilization, security and compliance, versatility, reliability, and disaster recovery.
ProSight ECHO Managed Cloud Backup Services On-site Technical Support
Engineers Remote Data Backup and Restore Services
ProSight Data Protection Services ECHO from Progent provide small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows rapid restoration of critical data, applications and VMs that have become lost or damaged due to component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can help you to restore your critical information.
Microsoft Certified SCVMM 2016 and PowerShell Support
VMM 2016 Database Remote Support Services
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is intended to provide a unified mechanism for deploying and administering virtualized datacenters across hybrid environments that can incorporate private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with any aspect of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade smoothly from legacy releases of VMM, develop processes for creating and installing VMs and VM hosts, implement high-availability compute and storage clusters, connect your datacenter resources with public cloud services, set up virtual switches, write and refine PowerShell scripts, and assist you to assess the strategic business benefits of the latest technologies such as Storage Replica and Host Guardian Service. Progent's virtualization professionals offer advanced Hyper-V consulting and VMware ESXi support.
Consultant Services Enterprise hybrid cloud solutions
Enterprise hybrid cloud solutions Consultants
Progent can help your it team to plan and manage hybrid ecosystems that support Windows and Linux operating systems and apps in both cloud-centric solutions or in hybrid topologies that seamlessly combine local IT assets along with cloud services. To assist you to incorporate public clouds with physical datacenters, Progent can provide a variety of public cloud integration services such as Azure enterprise hybrid cloud planning and integration services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) development and troubleshooting. Progent has two decades of background providing advanced consulting expertise remotely, and Progent can help you successfully carry out your cloud integration projects quickly and within your budget.
Helpdesk Sharing Support and Setup
Co-managed Service Desk Online Consulting
Progent's Standard Help Desk Services offer a comprehensive service desk solution that manages all facets of remote desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Help Desk services are provided at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent can provide the option of fast as-needed escalation to subject matter experts to resolve the most issues.
Home Based Microsoft Consulting Freelancing Job
From Home Job Home Based Network Consulting
Progent believes that a carefully designed and executed information system can be a vital factor for accelerating any company's growth, and we follow this belief in our own network infrastructure. Progent has created a non-stop virtual office infrastructure that enables our staff engineers and certified contractors to offer rapid and efficient service, cooperate closely on challenging jobs, and gain from professional and private maturity by being part of an exciting company ethos of self motivation and independence.
Offsite Workers Video Conferencing Online Consulting
Work at Home Video Conferencing Network Engineer
Progent can help small and mid-size businesses to deploy and debug conferencing applications to allow their at-home workforce to communicate effectively with fellow workers and customers.
QTS Data Center Sacramento Specialist
QTS/Herakles Data Center Services
The QTS (formerly Herakles) Internet Data Center is located in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If your company is currently using the QTS Sacramento data center as a colocation site or if your company is considering migrating your primary or offsite backup equipment to the Herakles data center, Progent can provide a variety of budget-friendly services including data center relocation, equipment installation and updates, infrastructure optimization, project management, virtual server expertise, offsite monitoring, centralized system administration, application development, disaster recovery planning and testing, security evaluation, and the use of Progent's Test Lab.
Top Rated Sales Office Help and Support
Branch Office Network Consultants
Years of background delivering Microsoft support and Cisco technology consulting has enabled Progent to build a unique capability for supporting branch offices that need network service with the responsiveness common to with small firms but which includes professional communications, complete documentation, and adherence to enterprise IT standards. If your corporation maintains a branch office situated anywhere in or any area served by Progent's engineers, Progent can provide a wide array of in-person and off-site IT consulting services and system architecture expertise.
Cisco Switch Computer Consultation
Cisco Security Small Business IT Consulting Companies
Progent's CCIE-certified networking experts have extensive background assisting ISPs to design, deploy, manage, tune, and troubleshoot high-availability, extensible connectivity environments suitable for shared public networks.
Award Winning Microsoft Windows Consultancy
Windows 8.1 Migration Remote Support Services
Windows 8.1 is designed to power devices ranging from smart phones and slates to power-user desktops. An abundance of innovative capabilities, including touch screen support and iconic tile user interface, provide a broad range of benefits for organizations who know how to exploit them. Progent's Microsoft-certified consultants can assist get your business up to speed with Microsoft Windows 8.1 and show you how to derive maximum business value from the operating system's many technical enhancements.
Select Topic: