Orlando Work at Home Employees Integration Consulting Experts
System Planning, Setup, Management and Call Center Consultants
Expanding your at-home workforce can have a major effect on IT architecture, security/compliance, and corporate culture. Progent has two decades of background assisting small and mid-size businesses to plan, configure, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Orlando organization to select the right technologies and adhere to best practices in creating and maintaining a secure virtual ecosystem for teleworkers that facilitates teamwork and delivers top business value. Progent offers services that go from as-needed expertise for getting you past occasional IT bottlenecks to comprehensive project management or co-management to help you successfully complete business-critical initiatives.
Progent's consultants can assist Orlando, Florida companies to succeed with any facet of creating a high-performing work-at-home ecosystem by delivering network infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk outsourcing, endpoint security, backup/restore solutions, and centralized management.
Infrastructure for a Remote Workforce
Setting up the physical and software infrastructure required for an at-home work environment can be especially complex if you have to manage a mix of personal hardware such as desktop computers and notebooks, Internet routers, and wireless APs from an assortment of manufacturers and with a variety of operating systems and firmware releases. Progent's experience delivering online support for both legacy and current IT products in virtual office solutions enables you to make efficient use of your available network infrastructure and offers ready access to top-tire consultants for implement essential updates. Support services offered by Progent to assist you to create a productive work-at-home ecosystem include:
- Virtual Private Network connectivity makes it possible to establish a safe tunnel for authorized remote employees to use IT resources situated at your company datacenter or in a public cloud. Progent's consultants can assist your company to deploy and maintain VPN connections between your teleworkers and your key network resources by providing remote VPN integration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can assist your telecommuters to set up Cisco's AnyConnect client software to provide safe VPN tunneling for a broad range of endpoint devices including Microsoft Windows, Mac, Apple iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to see and interact with a data center PC's desktop. This gives IT managers significant control over the computing environment of at-home employees and ensures remote users a familiar experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers connect home computer networks to the Internet and support VPN connections, local wireless networks, and firewall services. Progent can provide top-tier remote consulting for setting up home routers from a variety of vendors. See router integration support from Cisco-certified consultants.
- Home Wireless networks, typically supporting an entire household and guests, are commonly utilized by telecommuters to access their router for work. This can cause throughput as well as cybersecurity issues. Progent can help businesses to resolve these problems by providing services that include Cisco Aironet integration consulting, Cisco Meraki wireless installation expertise, and Ubiquiti wireless access point setup help.
- Internet connectivity solutions affect the performance and availability of connections between telecommuters and the company data center. Vital applications may demand redundant Internet access in the event the primary connection breaks. Progent can provide expertise for picking service providers, picking sensible bandwidth and data volume offerings, and configuring high-availability Internet connections. See Internet access solutions.
VoIP Integration for an At-Home Workforce
Expanding the corporate PBX environment to accommodate telecommuters is vital to supporting a productive at-home workforce. A variety of cloud-based digital PBX platforms are used by SMBs to server telecommuters. Many enterprises rely on Cisco's modern or older products for VoIP management. Progent can help organizations of all sizes to plan or tune a remote IP voice environment that delivers the flexibility, convenience and security required for teleworkers. Progent's Cisco-certified CCIE IP Voice experts offer advanced support to help businesses tune their current Cisco IP voice environments to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony capabilities to devices like VoIP phones, media processing products, VoIP gateways, and multimedia software deployed across the network. Unified Communications Manager supports additional mixed media services like messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's CUCM expertise, visit Cisco Unified CM consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by CUCM. Progent's consultants can assist you to support your current CallManager deployment or upgrade efficiently to Cisco's modern IP telephony products. To learn about Progent's support services for CallManager and Cisco's other older IP voice platforms, see CallManager consulting services.
- Cisco IP Gateways enable connectivity with public telephony networks and with clients operating beyond the corporate perimeter like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network infrastructure to support these VoIP solutions and deliver on-demand integration and troubleshooting expertise.
Voice/Video Conferencing for Remote Workers
A wide selection of voice/video conferencing platforms from major vendors enable virtual meetings, video conferencing, chat, and screen/content sharing for both local workers and telecommuters. Many organizations utilize a mix of products to accommodate their various partners and customers. Progent can help you to maintain your existing voice/video conferencing ecosystem and optimize the productivity of your remote employees.
- Skype for Business is Microsoft's leading unified communications product that supports real-time presence, instant messaging, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can assist you to deploy and manage Skype for Business clients to support your remote workforce. For details about Progent's support services for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling app for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow up to 32 simultaneous users for video calls. To learn more about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for training. For details about Progent's consulting services for Cisco Webex as well as for additional IP video products from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities that include video conferencing, threaded chat, plus data sharing. For details about Progent's consulting services for Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these products and assist your business to optimize your WAN architecture to run them.
Microsoft Collaboration Platforms for Remote Workers
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office and Microsoft 365 suites, offering a powerful ecosystem of productivity apps that deliver a cohesive user experience for sharing data and ideas across a corporate network and on a wide selection of endpoint devices. Progent has delivered online consulting support for SharePoint and Exchange since their original releases and can help businesses to deploy these critical collaboration platforms to maximize the effectiveness of your at-home workforce.
SharePoint uses web entities to enable collaboration and information delivery by providing policy-based delivery of data, workflow, and tools for searching through company-wide business data. SharePoint enables you to create protected portals that enables remote workers to see and update consolidated business intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). To learn about Progent's SharePoint consulting services, visit SharePoint integration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For information about Progent's Exchange expertise, see planning and configuration consulting services for Microsoft Exchange.
OneDrive is Microsoft's collaborative cloud-based storage service, comparable to GoogleDrive. At-home users can save files to OneDrive, and co-workers anywhere can access them securely via a web browser. Included with Microsoft Office and Microsoft 365, OneDrive enables home workers to co-edit documents. Revisions created offline are uploaded when you go back online. To learn about Progent's consulting services for OneDrive, go to Onedrive configuration experts.
Cloud Integration for Remote Workers
Progent offers affordable online support for enabling businesses to create, maintain and troubleshoot integrated hybrid network architectures that combine physical data centers, at-home workers, branch offices, and public cloud services. Progent offers top-tier consultant for all modes of cloud service including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help remote workers fix issues with public cloud connectivity, authentication, and security.
Microsoft Azure is a popular family of cloud services that enables you to utilize infrastructure, virtual servers, and critical applications hosted on Microsoft's extensive cloud. Microsoft Azure features more than one hundred cloud-based services such as the ability to host Windows and Linux-powered VMs, on-demand cloud storage, email and messaging, app development with Visual Studio, and data backup. Progent can help your organization to deploy VMs on Azure Virtual Machines, integrate storage on Azure Storage services, unify identity management with Azure AD, and plan backup and restore systems with Azure Backup. Progent's cloud experts can also help you establish secure connections to Azure for at-home workers by configuring and debugging firewall appliances and VPN IPsec tunnels. For details about Progent's consulting expertise for Microsoft Azure, go to Azure consulting services.
Microsoft 365, previously branded Office 365, is Microsoft's popular suite of client productivity software and cloud services available on a subscription basis. Microsoft applications and services are provided in a variety of bundles designed for users ranging from students and households to major corporations. Progent can provide fast and affordable remote access to consultants familiar with Microsoft 365-compatible endpoint devices based on Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help you to assess the numerous subscription plans offered with Microsoft 365 and configure 365 applications for your teleworkers in a way that delivers maximum business value. To learn about Progent's expertise for Microsoft 365, see Microsoft 365 consulting expertise.
Exchange Online is one of the most widely used applications in Azure-hosted Microsoft 365 product line. Microsoft 365 Exchange Online provides the benefits of lower spending for physical infrastructure, easier management, dynamic scaling, high availability, and additional benefits associated with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate transparently with local deployments of Exchange, allowing customers to build hybrid cloud/onsite information systems. Progent's certified Exchange experts are available for as-needed assistance to guide you past challenging IT roadblocks and also offer comprehensive project management services to ensure your teleworkers have convenient and safe access to your Exchange Online environment. For details Progent's expertise for Microsoft 365 Exchange Online, refer to Microsoft 365 Exchange Online integration and troubleshooting consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud computing arena and is the industry's top provider of cloud-based services. Progent can provide quick and economical online access to cloud connectivity experts who can assist your organization to plan, deploy, maintain, and debug hybrid information networks that integrate Amazon AWS cloud-based services with on-premises resources and with other popular cloud platforms such as Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to help your company to create a high-availability network model so your users have a productive computing experience regardless of whether they are working from your main office, a branch office, from home, or on the road. To learn about Progent's consulting services for Amazon AWS, visit Amazon AWS integration expertise.
Google Cloud Platform is a leading set of cloud services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help your business to scale your current IT resources with the Google Cloud, and Progent's DBA experts can show you how to make your mission-critical applications cloud ready so your remote workers can take full advantage of Google Cloud Platform services. Progent's consultants can assist your business to set up virtual machines on Google Cloud Compute Engine, design an efficient storage system with Google Cloud Storage services, and simplify identity management for remote workers with GCP Cloud Identity services. Progent can also help you to use GCP's unified management technology to control and monitor your Google Cloud environment. To find out, go to Google Cloud Platform (GCP) consulting support.
Help Desk Support for Telecommuters
A fast, organization-wide changeover to a from-home workforce, which might be activated by a pandemic or as part of a disaster recovery process, can overstretch even the most efficient internal Call Center. Progent's Help Desk services make it possible for organizations of any size to outsource or augment their Call Center by using Progent's remote Technical Response Center team.
- Progent's Standard Help Desk Call Center support services utilize Progent's extensive network of remote IT support specialists along with enterprise-class trouble ticketing and tracking software to provide an economical, modern Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 desktop technical support from help requests through trouble ticket creation, screen sharing, issue resolution, and incident reporting. A web-based User's Service Portal enables teleworkers to track or update their active tickets, enter details, and upload screen captures and relevant files. Technical support services are provided at a substantial discount off Progent's ordinary Level 1 desktop support charges, and Progent makes available the option of rapid escalation to Level 2 and Level 3 support specialists to deal with advanced problems. To find out more, go to Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Help Desk Call Center Supplemental Service enables your business to augment your existing Call Center organization by splitting delivery of Call Desk support services transparently between your regular support organization and Progent's extensive team of PC support technicians and subject matter experts. Progent's shared Help Desk service uses a co-sourcing support solution utilizing the number one professional services automation tool for managing service requests and ticketing, establishing ownership, monitoring progress, and generating management reports. For details about how Progent's Call Center Supplementation Services can enable your business to deliver best-in-class technical support to your teleworkers, refer to Progent's Help Desk Call Center augmentation Services.
Security for Telecommuters
Work-from-Home workers typically utilize their personal computing devices and usually work in a poorly secured physical area. This situation increases their susceptibility to malware threats and calls for judicious configuration of firewalls, anti-malware tools, multi-factor authentication, remote endpoint monitoring, intensive user training, and the development of security policies based on best practices. Progent's seasoned group of cybersecurity solutions consultants can assist you to design, deploy and maintain a compliant cybersecurity solution that guards critical IT resources in environments that include at-home workers.
Firewalls allow companies to create a network environment that can be securely utilized by local users and by teleworkers, mobile workers, suppliers, customers, and the public. Next-generation firewall appliances allow you to configure and control different access rights to different classes of users and to scale your network and modify your security profile as your business evolves and as network attacks grow increasingly complex. Progent supports both new and legacy firewall devices from all major manufacturers including Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall integration expertise, see firewall configuration and support expertise.
Remote Endpoint Monitoring makes it easy to track the disparate computers used by remote workers and either block or spot and respond to the latest cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is installed on every protected endpoint device, monitoring all activity and utilizing state-of-the-art AI technology from SentinelOne to detect new attacks on arrival. When a cyberattack is discovered, ProSight ASM immediately isolates the targeted endpoint from the network to quarantine the malware. Because the ProSight Active Security Monitoring agent is self-contained, endpoints stay protected even when they are offline. Progent is a SentinelOne Partner, reseller, and integrator. To find out more about ProSight ASM, refer to remote endpoint monitoring for an at-home workforce.
Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo supports single-tap identity confirmation on iOS, Android, and other out-of-band devices. Using 2FA, when you log into a protected application and enter your password you are requested to confirm who you are via a device that only you have and that uses a separate network channel. A wide range of devices can be utilized for this second means of ID validation including a smartphone or wearable, a hardware token, a landline phone, etc. You may register multiple validation devices. For more information about ProSight Duo identity authentication services, go to Duo MFA two-factor authentication (2FA) services for at-home workers.
Security Audits can evaluate the vulnerability of your network to all types of outside and local security attacks for a network that includes remote workers. Progent can deploy remote, automated cybersecurity analysis scanning for rapidly and economically uncovering a broad range of security weaknesses that can be surfaced over the Internet. Progent's endpoint security audit consulting services, which can be provided by network security professionals with advanced credentials including CISM, CISSP, and GIAC, can help you to audit your processes and policies and assess your WAN infrastructure to allow you to implement top-level protection for your at-home workers.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To view or download a white paper about critical things to concentrate on for securing a network that supports work-from-home staff, click:
Securing a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection for Remote Workers
Data Protection involves backing up and restoring vital information in order to prevent data loss and reduce recovery time and effort in case of storage system problems resulting from equipment issues, programming hiccups, user error, cyber attack, or any other reason. Reliable data protection strategies can be especially difficult to design and manage in hybrid networks that incorporate private data centers, cloud resources, and an at-home workforce.
- Backup/Restore strategies for at-home workers must cover diverse kinds of user-owned endpoint devices. Progent offers fast online access to consultants familiar with a wide range of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iPads and smartphones. Popular backup/restore products maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To protect resources spread throughout a wide area network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud-based storage and features fine-grained restore and unified management.
- Disaster Recovery/Business Continuity strategies typically envision scenarios that require a quick changeover to an at-home workforce. Progent's expert disaster recovery preparedness consultants and business continuity planning consultants can help your company to develop, document and validate a DR/BC strategy that addresses the process of switching to telecommuting.
Unified Management for an At-Home Workforce
Microsoft has renamed and rebundled its endpoint management products under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite endpoints. Microsoft Endpoint Manager offers a centralized environment for protecting corporate data by controlling onsite, mobile, and home-based endpoints.
Intune
Intune is a component of Microsoft's Endpoint Management suite that also includes Microsoft Configuration Manager. Intune is a cloud service for managing and protecting off-premises devices and applications. Managed endpoint devices can be user owned or business owned. IT admins managing the endpoint devices of telecommuters can use Intune to provision and validate applications on devices, push patches and certificates, set up policies for permission to access data and resources, manage passwords, create VPN connections, control how teleworkers share data, establish threat protection, verify security compliance, and wipe corporate information from lost, stolen or deactivated devices. Intune can be used with iOS/iPadOS, Android, Windows, and macOS endpoints. To find out about Intune and to find out how Progent can assist you to use this platform to administer the endpoint devices of your telecommuters, go to Intune teleworker device management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM product that helps network managers to keep remote endpoint devices current and secure. Workspace ONE incorporates VMware AirWatch for unified endpoint management plus VMware's Horizon virtual software delivery technology for access control, app management, and setup management of endpoint devices. Workspace ONE operates with devices based on Windows 10, macOS, Apple iOS, Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises deployment via a perpetual license. Top features of Workspace ONE include fast remote provisioning of out-of-the-box notebooks, quick onboarding of new employees, policy setting and enforcement for all categories of devices, unifies reporting and performance analytics, email encryption, and integration with Microsoft apps and cloud services. For information about Progent's expertise for VMware Workspace ONE, see VMware Workspace ONE mobile endpoint management expertise.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Orlando, Florida organization, call
An index of content::
Specialist Linux, Windows
Linux with Windows Specialists
If your company network combines Linux-based products technology with MS Windows, Progent can assist you to incorporate your IT resources into a unified network that permits all your OS platforms to run side by side for easy administration, transparent dataflow, high availability, superior performance, and strong protection. Progent's UNIX/Linux and Microsoft Windows coexistence support services feature IT infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, remote technical help and repair, in-person technical support, and Helpdesk support.
Co-Location Technology Consulting Services
Data Center Colocation Configuration
Colocation data centers allow companies to share enterprise-class facilities for hosting computer equipment that supports vital applications and services. Progent's Microsoft and Cisco premier consultants can assist your small business with all facets of your colocation program including selecting and migrating to a colo facility, creating network topology, defining required equipment, on-site and on-line maintenance, establishing remote network administration, and training your IT personnel.
Microsoft 365 Excel Power BI Outsourced Programming
Office Excel 2013 Specialists
Progent's Microsoft-certified Excel and Office 365 Excel application consultants can provide a broad range of online support services to help your organization to design, develop, pilot test, deploy, administer, and troubleshoot business applications based on any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to migrate your existing Excel solutions to the latest versions of Excel, support Excel on iOS-powered iPhones and iPads and Google Android smartphones and tablets, and fix compatibility problems between various releases of Excel. Progent offers as-needed support to clients looking for a quick solution to a stubborn problem associated with Excel and Progent can also provide comprehensive project management support for migrating or developing line-of-business applications built on Excel. Progent's affordable online training for Office Excel can be custom tailored to address the special requirements of individuals or teams.
Top Nexus Switching Professional
Nexus Switch Fabric Extender Engineer
Cisco Nexus series switches are engineered to provide the throughput, expandability, dependability, cloud readiness, density, data protection and ease of management needed to act as the foundation of an enterprise data center. Progent's CCIE-certified Nexus switch consultants can provide remote and on-premises consulting services to help your IT staff to design an optimal network topology, set up test environments to validate your network design, install and configure Nexus switches, define and enforce effective policies, run security and compliance assessments, configure proactive monitoring, fully utilize network resources by means of virtualization technologies, analyze and repair switching and routing problems, maximize system performance, perform capacity planning, and take advantage of the powerful zero-downtime features incorporated into Cisco's Nexus products. Progent's consultants can also assist you to migrate efficiently from outdated Nexus switches or Catalyst switches to up-to-date Nexus platforms.
Online Support Great Plains Migration
Support and Help Microsoft Dynamics GP ERP
Progent's Microsoft certified consultants provide a variety of support services for Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting package and business management solution built, like all Microsoft accounting solutions, on the scalable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP/Great Plains 2010, the latest version of Microsoft financial software in the Dynamics GP family, offers a cost-effective solution for controlling and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and HR. Dynamics GP is easy to deploy and configure, and with its segmented approach you are able to license only the capability you currently require, with the option to add clients and increase functionality in the future. Progent's Dynamics GP/Great Plains Software support engineers can show you how to install, configure and manage Microsoft Dynamics GP/Great Plains 2010 as well as earlier editions of Microsoft Dynamics GP.
ProSight VM Hosting Consultant Services
ProSight Private Cloud Services Engineers
Progent's ProSight Virtual Hosting service provides complete hosting of a small or mid-size company's servers in an environment that gives the highest degree of dependability and expandability and is in addition simple to move to any data center. ProSight Virtual Hosting and management services are based upon mature virtualization technologies that allow small businesses with mixed- platform environments to economize significantly on the expense of capital investments, system maintenance, and IT management while achieving world-class reliability and an unprecedented level of vendor independence.
Security Management Professionals
CISM Security Management Consult
Progent offers the expertise of CISM Premier security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and international standards of performance that IT security managers are expected to learn. CISM gives executive management the confidence that consultants who have qualified for their CISM certification have the experience and capability to deliver efficient security administration and support consulting.
24 Hour Consulting iPhone integration
Apple iOS integration Onsite Technical Support
Progent can provide cost-effective online consulting to assist your business to plan, deploy, and troubleshoot any aspect of your iOS and Windows integration solution and is available for short-term tasks to help you through occasional technical bottlenecks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you build or maintain a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent also offers remote or onsite training for individuals or groups to show you how to manage and use your iOS devices in a safe, collaborative environment that maximizes the strategic value of your IT system.
Online Consulting Internet Security and Acceleration Server
ISA 2004 Enterprise Edition Server Information Technology Consulting
Progent's certified ISA Server 2004 consultants have extensive experience with Internet Security and Acceleration Server developing ISA Server-based security installations for information systems with many offices, mobile workers, and mission-critical eCommerce applications. Progent's ISA Firewall experts are available to assist your company in planning and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your network security requirements without overly restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any later versions of ISA Server.
Check Point NGFW Firewalls Consultants
Check Point Software Blade Consultants
Progent's Check Point consultants can help you select and configure Check Point Software Firewall and VPN software and appliances powered by Check Point's technology to offer an affordable and efficient security defense for your corporate network. Progent can also show you how to integrate other Check Point technologies such as Check Point ZoneAlarm and Check Point Power-1 firewalls with security products from other vendors and offer a central source for continuing network support, administration, training, and design services.
Microsoft Software Update Services IT Consulting
SUS Professional
Microsoft Windows Server Update Services allows network managers to install and track the latest Microsoft patches and security updates to Windows Server 2000, Microsoft Windows Server 2003, and Microsoft Windows XP platforms. By using Microsoft Windows Server Update Services, IT staff can completely and effortlessly manage the installation of patches that are published through Microsoft Update to servers and desktops in an organization. Progent can assist you with complex details of the initial setup of Microsoft Windows Server Update Services such as planning the Microsoft WSUS deployment, configuring user's workstations, defining the Group Policy parameters, and ensuring your Microsoft WSUS Group Policy Object is associated with an Active Directory container that makes sense for your system environment.
Cisco and Microsoft Certified Experts Consult Local Government
Engineer School District Cisco
Progent has extensive experience providing a full-spectrum of online network support and urgent repair services to local governments and school districts throughout the United States. Progent is one of the industry's pioneers in providing advanced remote IT support and has delivered IT support to organizations in all 50 states. Online support saves travel expenses and resolves issues more quickly than onsite service calls.
WLAN Site Survey Specialist
Wi-Fi RF Coverage Maps Network Consultants
Progent's Wi-Fi site survey and predictive modeling assist you to design, deploy and troubleshoot a Wi-Fi network adapted to your environment, offering your business a wireless solution that delivers the reception, performance, capacity, Quality of Service, data protection, and roaming capability your company requires. Wi-Fi survey services from Progent include remote predictive analysis for planning a wireless network and on-premises survey services for confirming, optimizing, and troubleshooting an operational wireless network.
Largest Security Consultancies Solaris
UNIX Cybersecurity Company
If your business runs a Sun Solaris environment or a multi-OS network, Progent's CISM and CISSP-certified security specialists can assist your entire enterprise in a wide range of security areas such as security administration practices, security architecture and models, connection management systems and methodology, applications development security, business processes security, physical security, communications, network and web security, and business continuity planning. CISM and CISSP stipulate the core skills and international standards of performance that information security managers are required to master. These certification give IT management the assurance that those who have earned their CISM, CISSP or ISSAP qualification have the background and theory to deliver effective security support and engineering help.
Computer Security Juniper Firewalls
Juniper NetScreen 5200 Firewall Testing
Progent's Juniper Networks-authorized NetScreen engineer can assist your company to install and integrate NetScreen 5200 and 5400 routers, migrate from previous NetScreen devices to the latest Juniper technologies, and troubleshoot network infrastructure issues in Juniper-only or mixed-technology systems.
Windows 2012 Help and Support
Windows 2003 Server Onsite Technical Support
The complexity and connectivity demands of Microsoft Windows Servers calls for a network consulting team with practical experience and in-depth knowledge in designing and integrating cohesive, comprehensive business technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progent's IT services can help you with planning, deploying, managing, and supporting Windows Server solutions that maximize the business value of your computer system. Progent's consultants can assist you with Windows 2008 R2 Server, Microsoft Windows 2003 Server, Windows 2000 Server, or Microsoft Windows NT Server as well as Windows 8, Windows 7, Windows XP and other desktop clients.
Solaris Network Engineer
Professional UNIX
Progent's Sun Solaris platform support services provide small and mid-size companies and software developers assistance with managing and supporting Sun Solaris systems that coexist with Microsoft-powered networks. Progent can give your business access to Solaris consultants, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience provides you with an easy one-stop source to show you how to create and manage a secure and reliable cross-platform network and communications solution that supports Solaris and Microsoft interoperability by combining Microsoft Windows with major versions of UNIX including Mac OS X, Sun Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and SGI/Irix or major Linux platforms such as RedHat, SUSE Linux, CentOS, Ubuntu, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.
Engineer NetApp MetroCluster Disk Pools
NetApp SAN Fabric Consult
Progent offers enterprise customers the services of a NetApp-certified consultant for remote or on-premises expertise for NetApp's entire portfolio of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Areas of NetApp SAN solutions supported by Progent include system architecture, cloud integration, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and troubleshooting. Progent offers Level 3 support to assist you to resolve problems with NetApp SAN storage deployments efficiently following best practices.
Amazon Marketplace Web Service integration Integration Companies
Amazon Marketplace Web Service integration Integration Companies
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and speed up your return on investment.
Dynamics GP/Great Plains Remote Support Services
Microsoft Certified Partner Dynamics GP Software Professional
Dynamics GP/Great Plains allows you to expand and control your business more efficiently by offering easy availability of decision-driving information and a rapid return on investment. Microsoft Dynamics GP/Great Plains offers major productivity benefits such as its ability to extend the presence of your organization, manage your accounting, computerize financial operations, unify procedures across your company, improve inventory control, increase order accuracy, grow revenue and shorten lead-time, and maximize free cash flow. Progent can show you how to configure and maintain a robust, safe server and network infrastructure to support Great Plains, and can provide experienced Dynamics GP/Great Plains consultants to make sure you reap the full advantages of your Dynamics GP business management system.
Azure and iPhone integration Consulting
Consultant Services Azure and SQL Server integration
Progent can help businesses of all sizes to migrate any part of their network infrastructure to Microsoft Azure. This can streamline network management and reduce equipment expense. Azure includes a comprehensive library of public cloud services and Progent can assist you to evaluate the advantages and limitations of various cloud networking models you can use with Azure. Progent can show you how to manage cloud-based or hybrid cloud and local applications and resources and ensure you sidestep the typical errors small companies make when migrating to a public cloud. Progent can show you how to configure VMs on Azure Virtual Machines, use VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup mechanisms with Azure Backup. Progent can also assist you to configure firewalls and VPN connections and to integrate iPhones and iPads and Google Android handhelds.
CCIE Certified Voice Over IP Help and Support
SPA300 Series IP Phone Online Support
Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, set up SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.
Remote Monitoring and Reporting Remote Support Services
Operations Manager Engineer
Progent's Microsoft-certified consulting experts have more than a decade of background planning, deploying, enhancing and fixing System Center Operations Manager solutions and offer companies of any size advanced online or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and availability needed to monitor your IT resources effectively, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and third-party apps and services. Also, Progent can deliver responsive online or on-premises technical support to help you to remediate serious issues detected by System Center 2012 Operations Manager.
Professional Dynamics GP SmartList Builder
Expert Microsoft Certified Dynamics GP Excel Reports Developer
Microsoft Dynamics GP accounting includes analytics and reporting capabilities that allow you to track all operations, revenues and expenses, and market patterns with built-in drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting consulting services can enable you to design reports that let you analyze your business more completely, converting raw data into useful management information. Progent is able to enhance your reporting and business analysis by offering Crystal Reports expertise, FRx help, and Microsoft Excel programming. In addition to offering reporting consulting, Progent can supply Microsoft .NET consulting, Microsoft SQL Server help, and application design with VBasic, XML and other tools in order to offer specialized business application development and web commerce solutions that integrate seamlessly with Microsoft Dynamics GP.
System Center 2016 Endpoint Protection Support and Setup
System Center 2016 and SQL Server Remote Support
System Center 2016 delivers major enhancements for managing hybrid cloud environments through advanced support for Windows Server 2016, Windows 10; unified management of multi-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff offers world-class remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new implementation of Microsoft System Center 2016, expand or optimize your current one, migrate efficiently from a previous release of System Center, or troubleshoot your System Center solution.
ASA 5580 Firewall IT Consulting
ASA 5500 Firewalls Online Support Services
Progent's Cisco certified networking consultants can assist your organization to manage legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to configure, administer, update and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.
Emergency External Security Inventory Professionals
Information Risk Assessment Consultant Services
Progent has put together two ultra-affordable service bundles designed to enable small businesses to receive an independent security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, a security engineer runs a comprehensive examination of your network from beyond your firewall to determine possible weaknesses in the security profile you present to the public. With Progent's Internal Network Security Inventory Checkup, a security expert runs a system scan from an authorized machine within your company firewall to determine your exposure to inside threats. The two security inventory services are configured and run from a secured remote location.
Apple iPhone and Windows integration Online Support Services
Consulting Windows and macOS
Progent's support specialists in Mac and Windows technology can show you how to combine Mac and Windows systems into cohesive networks with resource sharing and workgroup support. Allowing productive cooperation among a mix of servers and desktops powered by Apple Mac OS and Windows calls for extensive knowledge of and experience with Apple Macintosh and Windows products. Progent's background in Windows and Macintosh consulting makes it possible to provide world class assistance to businesses that rely on these technologies to maintain their competitive edge. Progent's consultants can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.
Solaris with Windows Consulting Services
UNIX with Windows Outsourcing
Progent can help your company to design and execute a smooth migration from a UNIX-powered IT environment to a network powered by Microsoft Windows and capable of supporting Microsoft's powerful office productivity products, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and software development experts can help you preserve your information and reduce productivity disruption by developing an efficient migration strategy that protects your existing investments in UNIX application and infrastructure. UNIX-to-Windows transition support expertise offered by Progent include evaluation of existing environment, transition strategy and validation, MS Exchange migration support, data and application porting, and processor and mass storage migration and economization.
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