Orlando Telecommuters Solutions Support Partner
System Planning, Implementation, Management and Help Desk Consulting Experts
Enlarging your telecommuter workforce can have a major effect on network infrastructure, cybersecurity, and company processes. Progent has 20 years of background assisting SMBs to design, configure, administer, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Orlando organization to pick the right tools and follow best practices in creating and maintaining a safe virtual office solution for telecommuters that facilitates teamwork and delivers top business value. Progent can provide support services that go from as-needed guidance for getting you over challenging IT roadblocks to comprehensive project management to help you carry out business-critical tasks.
Progent's consultants can help Orlando, Florida businesses to with any facet of creating a high-functioning telecommuting ecosystem by delivering infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, security and compliance, backup/restore solutions, and unified management.
Network Infrastructure for Teleworkers
Configuring the physical and software infrastructure required to support an at-home work environment can be especially complex if you must accommodate a mix of worker-owned equipment such as desktop computers and laptops, Internet routers, and wireless appliances from various vendors and with a variety of operating systems and firmware releases. Progent's experience providing remote help for both outdated as well as current technologies in virtual office solutions allows you to make efficient use of your existing network infrastructure and offers ready access to top-tire consultants for implement necessary upgrades. Services offered by Progent to assist your company to implement a high-functioning telecommuting ecosystem include:
- Virtual Private Network connectivity makes it possible to create a safe tunnel for authorized at-home workers to access IT assets situated at your corporate datacenter or in a public cloud. Progent's consultants can assist your company to configure and maintain VPN access between your at-home workforce and your various IT resources by providing online VPN configuration consulting. For businesses using Cisco's ASA firewalls, Progent's Cisco ASA Firewall experts can assist your telecommuters to utilize Cisco's AnyConnect client software to provide secure VPN connections for a wide selection of endpoint devices including Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products allow a teleworker to see and interact with a data center computer's desktop. This provides network managers substantial control over the computing ecosystem of at-home employees and ensures them a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home computer networks to the Internet and typically support VPN tunnels, local Wi-Fi connectivity, and firewall services. Progent can provide top-tier remote consulting for configuring home routers from all major vendors. See router integration support from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting families and visitors, are frequently utilized by at-home employees to access their Internet router for work. This can cause performance as well as security issues. Progent can assist you to resolve these problems by providing expertise that include Aironet integration expertise, Cisco-certified Meraki wireless deployment expertise, and Ubiquiti wireless AP setup assistance.
- Internet access methods affect the performance and reliability of connections between telecommuters and the corporate data center. Line-of-business applications might demand redundant Internet connections in case the primary connection breaks. Progent offers guidance for selecting ISPs, selecting sensible service bundles, and configuring fault-tolerant Internet connections. See Internet connectivity solutions.
IP Voice Integration for At-Home Workers
Expanding the company phone system to accommodate teleworkers is vital to supporting a productive work-at-home solution. A variety of cloud-centric digital PBX products are used by SMBs to server remote users. Many larger organizations rely on Cisco's current or older platforms for VoIP management. Progent can assist businesses of all sizes to design or maintain a telecommuter IP voice service that provides the versatility, transparency and security needed for teleworkers. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist organizations optimize their existing Cisco IP voice environments to handle a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia applications deployed throughout the network. CUCM supports other mixed media services such as unified messaging, voice/video conferencing, and customer collaboration networks. For details about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified CM expertise.
- Cisco CallManager is Cisco's legacy call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can help you to support your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other early VoIP products, refer to Cisco CallManager consulting.
- Cisco IP Gateways enable integration with PSTN networks and with clients operating beyond the corporate firewall such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for modern Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your WAN architecture to work with these VoIP solutions and provide as-needed integration and debugging expertise.
Video Conferencing for an At-Home Workforce
A broad selection of voice/video conferencing platforms from leading vendors enable online discussions, video conferencing, chat sessions, and screen sharing for both local workers and telecommuters. Many companies use a mix of conferencing products to meet the needs of their various partners and clients. Progent's communications experts can assist you to manage your current conferencing ecosystem and enhance the productivity of your remote employees.
- Skype for Business is Microsoft's leading unified communications platform that supports real-time presence, instant messaging, audio and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified consultants who can help you to configure and manage Skype for Business client software to support your at-home employees. For details about Progent's consulting services for Skype for Business, visit Skype for Business integration experts.
- FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 simultaneous users for voice/video calls. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session recording, plus editing and playback for future reference. For details about Progent's support expertise for Cisco Webex and for other IP video solutions from Cisco, visit Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a portal for conversations, contacts, and information with features that include IP voice and video conferencing, threaded chat, plus file sharing. To learn more about Progent's support expertise for Microsoft Teams and for other Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging services for these conferencing platforms and assist your business to tune your WAN architecture to host them.
Microsoft Collaboration Platforms for At-Home Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office suites, providing a rich environment of productivity apps that deliver a cohesive user experience for sharing data and ideas throughout multiple sites and on a wide range of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help businesses to deploy these critical collaboration products to optimize the effectiveness of your remote workforce.
SharePoint uses web sites to allow collaboration and information delivery by providing policy-driven delivery of content, business processes, and tools for looking through enterprise-wide information silos. SharePoint permits you to create secure web portals that permits at-home workforce to view and edit consolidated corporate intelligence via Wikis, Blogs, social networking web sites, and Web Parts. To learn about Progent's SharePoint consulting services, go to SharePoint configuration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, visit planning and configuration expertise for Exchange Server.
OneDrive is Microsoft’s shared cloud-based storage service, similar to GoogleDrive. At-home users can store files to OneDrive, and colleagues anywhere can share them securely through a web browser. Provided with Office 365, OneDrive allows at-home employees to co-edit documents. Edits made offline are automatically uploaded when you go back online. For details about Progent's consulting services for OneDrive, see Microsoft Onedrive integration consulting.
Public Cloud Integration Services for Teleworkers
Progent offers fast and affordable online assistance for helping organizations to build, maintain and troubleshoot cohesive hybrid network models that include physical data centers, remote workers, branch offices, plus cloud resources. Progent can provide expertise for all modes of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help teleworkers fix problems with cloud access, authentication, and cybersecurity.
Azure is a leading platform for public cloud software and services that allows you to utilize IT infrastructure, virtual servers, and key applications running on Microsoft's massive cloud. Azure includes more than 100 cloud-based services such as hosting for Windows and Linux-based VMs, on-demand cloud storage, messaging, app development with Visual Studio, and backup/restore. Progent can help your organization to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and design data backup and restore systems with Azure Backup. Progent's cloud experts can also show you how to establish secure access to Azure for remote workers by configuring and troubleshooting firewalls and VPN IPsec tunnels. To learn about Progent's support services for Microsoft Azure, go to Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's growing family of client productivity applications and cloud services offered by subscription. Microsoft apps and cloud services are provided in a selection of bundles designed for customers ranging from students and small offices to large corporations. Progent offers quick and easy online access to consultants knowledgeable about Office 365-compatible endpoints running Windows, Mac, iOS, and Google Android technology. Progent's experts can help your business to evaluate the various subscription bundles offered with Office 365 and configure 365 apps for your teleworkers in a way that delivers top business value. To learn about Progent's consulting services for Microsoft Office 365, refer to Office 365 integration services.
Microsoft 365 Exchange Online is one of the most popular cloud-based applications in Azure-hosted Microsoft 365 product product suite. Office 365 Exchange Online offers the advantages of reduced costs for physical infrastructure, easier management, on-demand scaling, high reliability, and other benefits associated with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to run seamlessly with local deployments of Exchange, enabling you to build hybrid cloud/onsite information systems. Progent's certified Exchange consultants are available for occasional assistance to guide you past tough technical bottlenecks and can also provide comprehensive project management outsourcing to make sure your at-home workers have easy and secure access to your Office 365 Exchange Online environment. For details Progent's consulting expertise for Exchange Online, go to Microsoft 365 Exchange Online integration and support expertise.
Amazon AWS is a trailblazer in the public cloud market and is the industry's biggest source of cloud-based services. Progent can provide quick and economical online access to cloud integration experts who can assist your organization to plan, implement, maintain, and debug hybrid information networks that integrate Amazon AWS cloud-based services with local data centers and with other public clouds like Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to assist you to build a high-availability network architecture so your employees have a productive computing experience regardless of whether they are working from your headquarters, a branch office, from home, or on the move. To learn about Progent's support services for Amazon AWS, refer to Amazon AWS integration expertise.
Google Cloud (GCP) is a leading set of public cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's certified Microsoft, Linux, and Cisco experts can help your organization to extend your current IT resources with the Google Cloud, and Progent's DBA experts can help you make your mission-critical apps cloud friendly so your remote workers can take full advantage of Google Cloud Platform services. Progent can assist your business to set up virtual machines on Google Cloud Compute Engine, design an efficient storage solution with GCP Storage services, and simplify access control for remote workers with GCP Cloud Identity. Progent's consultants can also assist your business to use GCP's unified management technology to control and monitor your GCP environment. For information, go to Google Cloud Platform integration expertise.
Help Desk Support for Telecommuters
A sudden, organization-wide transition to a from-home business model, which might be the result of a pandemic or as part of a disaster recovery/business continuity plan, can overwhelm even a high-performing internal Call Center. Progent's Help Desk Call Center services allow organizations of any size to outsource or supplement their Call Center by using Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Help Desk Call Center services utilize Progent's extensive network of online IT support specialists combined with enterprise-class trouble ticketing and tracking technology to provide an affordable, state-of-the-art Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of remote Level 1 desktop technical support from service requests to ticket generation, screen sharing, issue resolution, and incident reporting. A browser-based User's Service Portal enables teleworkers to monitor or edit the status of their current trouble tickets, add information, and append screen captures and attachments. Desktop support services are delivered at a significant price reduction off Progent's normal Level 1 desktop support charges, and Progent offers the option of rapid escalation to Level 2 and Level 3 IT specialists to resolve advanced problems. To learn more, refer to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Call Desk Supplemental Service enables you to expand your existing Support Desk staff by sharing responsibilities for Help Desk support services seamlessly between your in-house IT support organization and Progent's nationwide roster of PC support engineers and subject matter specialists. Progent's shared Help Desk Call Center service uses a co-sourcing support model based on the number one PSA tool for managing help requests and trouble tickets, assigning ownership, monitoring progress, and generating management reports. To find out how Progent's Support Desk Supplementation Services can enable your company to provide world-class desktop support to your telecommuters, see Progent's Call Desk augmentation Services.
Security and Compliance for At-Home Workers
Remote workers often run their personal computing devices and work in an unsecured environment. This worsens their vulnerability to cyber threats and calls for judicious deployment of security appliances, remote endpoint monitoring, and the enforcement of policies based on best practices. Progent's seasoned team of certified cybersecurity experts can assist your business to plan, implement and manage a compliant security environment that protects vital data in IT networks that incorporate telecommuters.
- Firewalls allow companies to create a network that can be safely accessed by on-premises users as well as by at-home workers, mobile workers, suppliers, clients, and the public. Modern firewall devices permit you to configure and manage appropriate access rights to various groups of users and to expand your network and adjust your security profile as your business evolves and as cyber threats become more sophisticated. Progent supports both current and legacy firewall devices from all leading manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall integration services, refer to firewall support expertise.
- Online Endpoint Security Monitoring makes it easy to watch over the disparate computers used by at-home workers and either block or spot and respond to modern threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on every secured endpoint, monitoring all activity and utilizing state-of-the-art machine learning and full execution context to detect new attacks at inception. When an attack is discovered, ProSight Active Security Monitoring instantly disconnects the infected endpoint from the network to contain the threat. Because the ProSight Active Security Monitoring agent is autonomous, endpoint devices stay secure even when they are offline. For more information about ProSight ASM, see remote endpoint security monitoring for telecommuters.
- Security Audits can assess the vulnerability of your information system to all classes of outside and local security attacks for a network that includes at-home workers. Progent can run remote, automated security inventory scanning for rapidly and affordably detecting a wide variety of security holes that can be found over the Internet. Progent's endpoint security assessment experts, which can be provided by security professionals with top certifications such as CISA, CISSP, and GIAC, can assist your company to audit your processes and governance policies and review your network architecture to allow you to design top-level protection for your at-home workers.
Data Protection Solutions for Telecommuters
The field of Data Protection covers saving and recovering vital information so as to prevent data loss and minimize restoration time in case of storage system problems resulting from equipment breakdowns, programming hiccups, operator error, malware, or other causes. Reliable data protection solutions can be particularly difficult to architect and maintain in hybrid environments that combine private data centers, cloud resources, and at-home workers.
- Backup/Recovery strategies for at-home workers must cover diverse types of user-owned endpoints. Progent offers quick online access to consultants knowledgeable about a broad range of platforms for backing up Windows, Apple and Linux/UNIX powered servers and desktop computers as well as notebooks, iOS and Android tablets and smartphones. Popular backup/recovery solutions supported by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up resources spread throughout a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud-based storage and features fine-grained recovery and centralized management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies often anticipate circumstances that require a rapid switch to an at-home workforce. Progent's senior disaster recovery preparedness experts and business continuity consultants can help you to create, document and validate a DR/BC strategy that includes the logistics of moving to an at-home workforce.
Unified Management for Telecommuters
Microsoft has renamed and rebundled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud-based management of remote endpoints and Configuration Manager for managing local endpoints. Endpoint Manager offers a centralized solution for protecting critical information by managing onsite, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud-based service for managing and protecting mobile computers and applications. Managed endpoint devices can be user owned or business owned. IT administrators managing the enrolled endpoint devices of at-home workers can utilize Intune to provision and authenticate apps on managed devices, push patches and certificates, configure policies for accessing data and networks, manage passwords, establish VPN tunnels, control how home-based workers share information, establish threat protection, ensure security compliance, and delete sensitive information from lost, stolen or deactivated devices. Intune can be used with iOS, Android, Windows, and macOS devices. To find out about Microsoft Intune and to find out how Progent can assist your company to use Microsoft's Endpoint Management to administer the endpoint devices of your at-home workers, see Intune remote endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified MDM platform that helps network managers to keep remote endpoints current and protected. Workspace ONE uses VMware AirWatch technology for unified endpoint management combined with VMware's Horizon virtual software delivery technology for authorization control, application management, and setup management of endpoint computers. Workspace ONE operates with devices powered by Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product via a perpetual license. Key capabilities of VMware Workspace ONE include fast remote provisioning of new notebooks, immediate onboarding of new users, policy set up and enforcement for all categories of devices, aggregated management reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud-based services. For details about Progent's support services for VMware Workspace ONE, refer to VMware Workspace ONE remote device management consultants.
Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing a productive telecommuter environment for your Orlando, Florida company, phone
An index of content::
Network Consulting System Center 2012 R2 Virtual Machine Manager
SCVMM 2012 Live Migration Support
Progent can assist businesses of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and library resources; plan, implement, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can help your business to move from a legacy edition of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to optimize and troubleshoot your current SCVMM ecosystem to make sure you realize the highest possible business value.
ProSight Enhanced Security Protection Technology Professional
Top Quality ProSight Phishing Defense Engineer
ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer security for physical servers and VMs, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP offers firewall protection, penetration alerts, endpoint control, and web filtering via leading-edge tools packaged within a single agent managed from a unified control. Progent's data protection and virtualization experts can help your business to plan and implement a ProSight ESP deployment that meets your company's specific needs and that allows you prove compliance with government and industry data protection regulations. Progent will assist you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for urgent attention. Progent can also help your company to install and verify a backup and restore system like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack such as ransomware.
Remote Server Management Cards Specialists
Remote Management Services
Remote management cards give IT managers full control over a server without the need for a personal visit. Using remote management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to a support professional who can be situated anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to plan, deploy, and support a high-availability business network that incorporates remote management cards and Progent can utilize these remote management cards to provide efficient remote technical help. Progent is familiar with a variety of remote management cards such as Aten remote server management cards, American Megatrends MegaRAC remote server management cards, Dell DRAC cards, HP Lights-Out remote server management cards, and Peppercon eRIC remote server management cards.
Top Consulting Services ProSight ESP Behavior-based Antivirus
ProSight ESP Endpoint Security Professional
ProSight Enhanced Security Protection managed services offer economical in-depth security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device control, and web filtering via cutting-edge tools packaged within a single agent accessible from a single console. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP environment that addresses your company's unique needs and that helps you demonstrate compliance with legal and industry information security regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent can also help you to install and test a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware.
24-Hour Consulting Services Private Cloud Hosting Services
Private Cloud Hosting for Virtual Data Centers Specialists
Progent's Private Cloud Hosting and Management outsourcing offers complete hosting of a small or mid-size company's servers in an environment that gives the maximum level of dependability and expandability and is also easy to migrate to another host. Progent's Private Cloud Hosting options are built upon proven virtualization technologies that enable small and midsize companies with mixed- platform environments to economize significantly on the expense of capital investments, system support, and network management while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Microsoft SMS Computer Consulting
Systems Management Server Network Consultants
Progent’s Microsoft certified consultants provide small and medium size businesses enterprise-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, included in Microsoft System Center 200, enables companies to deliver critical software quickly and reliably to appropriate workers, reduce product costs and adhere to licensing agreements by understanding usage profiles, improve Windows security by improving your awareness of vulnerability and by delivering targeted patches, manage your external workforce through industry standards independent of connection or location, and reduce operational costs by efficiently utilizing the administrative functions built into Windows. Progent’s SMS engineers can help you use SMS effectively for automated software and application deployment, security patch administration, and asset tracking management including program and hardware inventory.
Microsoft Exchange Server 2010 Upgrade Professionals
Microsoft Exchange Server Upgrade Engineers
Progent's Microsoft-certified network experts can help you to determine the value of Microsoft Exchange 2010 for your company and can assist you to plan and implement an efficient upgrade to Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange 2007 that will offer fast return on investment by increasing your workers' efficiency, cutting the expense of hardware and service, simplifying management, and integrating your vital communications technologies.
Remote Support Outsourced IT Management Services
South Dakota Computer Network Consultants
Progent’s Technical Response Center provides nationwide extended hours remote help for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer after-hours telephone support and online secure computer access to troubleshoot and resolve technical problems rapidly and affordably. The breadth of technical expertise available from Progent's staff of country-wide service engineers allows Progent to escalate even the toughest network issues to qualified specialists as needed. For critical issues, the TRC endeavors to answer your call for service in less than one hour.
SMS Upgrade Online Support Services
Microsoft SMS Engineer
Progent’s Microsoft certified experts offer small and medium size businesses world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install important applications rapidly and reliably to appropriate workers, reduce product costs and stay compliant by determining usage profiles, improve Windows protection by increasing your knowledge of weak points and by delivering targeted patches, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational costs by efficiently exploiting the administrative capabilities built into Windows. Progent’s SMS engineers can show you how to use SMS economically for automated software and application deployment, security patch administration, and resource monitoring management including software and appliance inventory.
Exchange 2003 Server Upgrade Technology Consulting
Exchange 2003 Online Consulting
Progent's expert consultants can show you how to design and deploy an efficient in-place Exchange Server 2003 upgrade plan that minimizes productivity downtime, simplifies ongoing support requirements, and makes your Exchange 2003 Server easy to administer. For complex multiple server or multi-location migrations, Progent has the background to finish your project rapidly and affordably. Progent's Exchange 2003 help, troubleshooting, and design services include expertise with the integration of third-party enhancements of Exchange Server 2003 that are in keeping with your business goals.
Apple Macintosh Troubleshooting
Apple Mac Technology Consulting
Progent's experts offer Mac users a variety of services including desktop support, Apple macOS and OS X consulting, Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can assist businesses to upgrade to macOS from Mac OS X or other earlier versions of OS X and Progent can provide expertise with Apple Mac applications. Progent can also help your business with Apple iPhone integration and Apple iPad management, or migrating to Apple's iCloud. For business environments built exclusively on Mac OS X or for networks incorporating a mix of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, configuring and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your organization's business goals.
Windows and UNIX Consultant Services
MCSE Expert Certified Solaris with Windows Consult
Progent's UNIX family support services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent offers your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you a convenient one-stop source to help you build and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Exchange Hosting Specialist
Microsoft Certified Exchange Email Hosting Professional
Progent's MS Exchange Hosting and Management Services offer an enterprise-class data center that features redundant power and environmental control systems,
Consulting Collocation
Onsite Technical Support Enterprise
For enterprises with branches in or any region served by Progent's consultants, Progent's Microsoft-Certified network support experts and certified Cisco network specialists can provide a variety of IT support services including project planning, SOX compliance, office relocations, corporate security, network architecture, local or phone-based emergency support, and technical support for data center hosting facilities. A Progent IT architect can help you design a multi-office information system that makes smart use of collocation services and Internet data centers. Progent’s Microsoft Premier engineers can help major enterprises plan, deploy and support massive rollouts of updated releases of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, Microsoft SQL, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can help you configure Cisco technology for connection solutions that incorporate simple, high-speed, integrated, and remote networking.
Microsoft Exchange Online Troubleshooting
24-Hour Remote Support Exchange Server 2000
Years of experience with Microsoft's Exchange products makes Progent one of the most qualified computer support firms in California for integrating email systems based on Exchange Server 2000. Progent is expert in helping small businesses get all the advantages of Exchange Server under common scenarios such as updating from Exchange 5.5 Server, moving from an ISP-based or POP3 Email environment, and outsourcing your Exchange Server administration.
Hybrid Office 365 Exchange integration Support and Integration
Office 365 and on-premises Exchange Consultant
Progent can help you to understand the wealth of subscription plans available with Office 365 and configure your information network with Office 365 in a way that delivers top business value. Progent offers expertise with cross-vendor networks that incorporate Windows, macOS or OS X, and Linux operating systems. Progent can also help your business to create and maintain hybrid networks that seamlessly combine local and cloud products and services.
CRISC Risk and Information Systems Control Consult
24x7 CRISC Certified Risk and Information Systems Control Analyst Consult
Progent can provide the services of a CRISC-certified risk management expert to help your company to plan and deploy an enterprise risk management strategy based on best practices promoted by CRISC and crafted to align with your organization's risk appetite, business objectives, and IT budget.
24x7x365 Engineers Skype for Business conference bridges
Skype for Business Front End Pool Pairing Engineers
Progent's consultants offer online and onsite consulting services for companies of all sizes to evaluate the costs/benefits of upgrading to Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can assist you to design an on-premises, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange, SharePoint and Office; set up HA mechanisms; connect Skype for Business with your PSTN gateway; and integrate other communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security experts can assist you create and validate a security environment for your Skype for Business solution that meets regulatory requirements.
Juniper SSG5 Router Security Firm
Juniper SSG320M Router Cybersecurity Companies
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
IT Outsourcing Services Specialists
Professional Network Support Outsourcing
Progent can provide in-depth remote consulting for all technologies associated with small business IT systems and allows you to outsource an array of vital, as-needed services such as a temporary CIO to offer senior-level planning and negotiating capability, a Technical Response Center for help desk services, proactive server monitoring, spam and email-borne virus filtering as an outside-the-firewall service, project management for critical initiatives like site relocations oroperating system migrations, connectivity consultants for building and maintaining fast and robust infrastructure, security specialists to ensure data protection and compliance, disaster recovery experts to help design business continuity strategies, and software developers to write, customize, or repair business applications.
Onsite Technical Support Remote Workers Network Infrastructure
At Home Employees Network Infrastructure Consultant
Progent can help small and mid-size businesses to plan, deploy and debug the network infrastructure required for work-from-home employees.
Largest Certified Cybersecurity Management Professional
CISM Certified Cybersecurity Management Services
Progent can provide the services of CISM Premier security consultants. The Certified Information Security Manager (CISM) committee describes the core capabilities and international standards of skill that IT security managers are required to learn. It gives executive management the assurance that those who have earned their CISM credential possess the experience and knowledge to provide effective security administration and consulting services.
Consultant Services RV Series VPN Router
2900 Router IT Services
Cisco has developed an extensive product line of routers including appliances built to deliver the protection, performance, and reliability demanded by customers from small offices to worldwide enterprises and ISPs. Cisco routers include support for redundancy, transparent failover, and backup power for improved fault tolerance and system uptime. Progent can show you how to select and integrate Cisco routers to build a reliable infrastructure for your network and to make it economical to grow as you support new users, start new offices, install new services, extend your network to customers and partners, and manage an increasingly mobile workforce. Progent offers expertise in a variety of routers powered by Cisco's IOS platform, including Cisco's 800 series of small business routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 3900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for the network core, as well as legacy 1700 and 2600 Series Routers.
SQL Server 2017 SSAS Onsite Technical Support
SQL Server 2017 Always Encrypted Technology Consulting
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business advantages of migrating to SQL Server 2017 and can help you to plan and implement a smooth migration of your current SQL Server environment to any deployment model including onsite, cloud-hosted, or hybrid. Progent's consultants offer online or on-premises support ranging from as-needed design review or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 project is carried out on time and on budget.
Exchange Server 2000 IT Consultant
Troubleshooting Microsoft Exchange 2000
Progent is among the most expert information technology support companies for creating email and messaging solutions based on Exchange 2000. Progent is skilled in helping small companies get the full benefits of Exchange Server 2000 under common situations including upgrading from Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 administration.
SharePoint Consulting Services
Technical Support SharePoint
Progent’s Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint Server and SharePoint Online. Microsoft SharePoint is an enterprise platform that utilizes web technology for efficiently coordinating people, teams and data. SharePoint Server provides a central spot for your workers or clients to connect to, organize, share and manipulate relevant data, files, and software and to communicate with one another. SharePoint allows quicker and more intelligent decisions, more effective sharing across groups and more economical business practices. Windows SharePoint Services join employees, customers, workgroups and projects with the data they’ve developed in a way that makes data convenient to locate, download and re-use. Progent's certified SharePoint consultants can help your organization to support your existing SharePoint solution or migrate to the latest version of SharePoint Server or to SharePoint Online.
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