Orlando Remote Workers Connectivity Consulting and Support
Solution Design, Implementation, Administration and Call Center Consulting Experts
Expanding your remote workforce can have a major effect on network architecture, security, and company workflows. Progent has 20 years of experience assisting small and mid-size businesses to design, configure, administer, tune, and debug IT networks that incorporate work-from-home employees. Progent can help your Orlando organization to select the appropriate technologies and follow leading practices in creating and maintaining a safe virtual office solution for teleworkers that facilitates collaboration and returns maximum business value. Progent can provide support services ranging from as-needed expertise for helping you over challenging IT bottlenecks to full project management or co-management to help you carry out mission-critical tasks.
Progent can help Orlando, Florida businesses to succeed with any aspect of creating a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, data security, data protection solutions, and unified management.
Network Infrastructure for a Remote Workforce
Integrating the network infrastructure needed for an at-home work environment can be especially complex if you have to manage a mix of worker-owned hardware like PCs and laptops, routers, and Wi-Fi appliances from various vendors and with a mix of operating systems and firmware releases. Progent's experience providing remote support for both outdated as well as modern technologies in virtual office solutions allows you to make efficient use of your available network infrastructure and offers ready access to expertise for making necessary upgrades. Support services available from Progent to help your company to implement a high-functioning work-at-home ecosystem include:
- VPN connectivity makes it possible to create a secure tunnel for authenticated at-home workers to access IT resources situated at your company data center or in the cloud. Progent can help your company to configure and manage VPN connections between your at-home workforce and your various network resources by providing online VPN configuration support. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can help your at-home workers to set up Cisco's AnyConnect software to provide safe VPN tunneling for a wide selection of devices such as Microsoft Windows, Mac, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and interact with a remote PC's desktop. This provides IT managers significant control over the computing ecosystem of at-home employees and offers them a familiar work experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home networks to the Internet and typically support VPN tunnels, home wireless connectivity, and firewalls. Progent offers top-tier online support for setting up routers from a range of vendors. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by families and visitors, are commonly utilized by at-home employees to connect to their router for work. This can cause throughput and cybersecurity issues. Progent can help businesses to mitigate these issues by delivering services like Cisco Aironet integration expertise, Cisco Meraki wireless installation consulting, and Ubiquiti Unifi wireless access point setup assistance.
- Internet access methods affect the performance and reliability of connections between at-home workers and the corporate data center. Business-critical applications might demand backup Internet connections in case the primary connection fails. Progent offers guidance for picking ISPs, picking sensible bandwidth and data volume bundles, and setting up fault-tolerant Internet connections. See Internet access solutions.
VoIP Integration for Remote Workers
Extending the company phone system to accommodate remote users is critical to supporting a productive at-home workforce. A variety of cloud-centric IP voice products are used by SMBs to server telecommuters. Many enterprises rely on Cisco's modern or legacy platforms for VoIP solutions. Progent can help organizations of any size to plan or tune a remote VoIP service that provides the flexibility, transparency and security required for teleworkers. Progent's Cisco-certified CCIE Voice experts can provide high-level support to assist businesses optimize their current Cisco IP voice systems to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (CUCM) delivers high-end telephony features to devices such as VoIP phones, media processing products, VoIP gateways, and mixed media apps deployed throughout the network. Unified Communications Manager supports additional mixed media services such as messaging, video conferencing, and team collaboration networks. For more information about Progent's Unified Communications Manager support, visit Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's legacy call-processing agent and has been replaced by CUCM. Progent can assist your company to maintain your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony solutions. For details about Progent's support services for Cisco CallManager and Cisco's other legacy VoIP products, visit CallManager consulting services.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients working outside the corporate firewall such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to enhance your wide area network architecture to support these VoIP solutions and deliver as-needed configuration and troubleshooting expertise.
Voice/Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from leading vendors support virtual meetings, video and voice conferencing, chat sessions, and screen/content sharing for both onsite workers and at-home workers. Many companies utilize a mix of products to accommodate their various partners and customers. Progent can help you to manage your existing conferencing environment and enhance the productivity of your at-home workforce.
- Skype for Business is Microsoft's leading communications product that supports presence, instant messaging, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can assist your company to set up and maintain Skype for Business clients to accommodate your remote employees. To learn more about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's group video calling platform for iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime allow as many as 32 concurrent users for video sessions. For details about Progent's support expertise for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports online conferencing for most computing devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing granular content or screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference and training. For details about Progent's consulting services for Webex as well as for other IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with capabilities such as voice/video calling, persistent chat, plus file sharing. To learn more about Progent's support expertise for Teams and for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Other Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging expertise for these conferencing platforms and assist your business to tune your network architecture to run them.
Microsoft Collaboration Software for Telecommuters
Microsoft's collaboration platforms are closely integrated with Microsoft's popular Office families, offering a powerful ecosystem of productivity apps that create a cohesive user interface for sharing data and ideas across a corporate network and on a wide selection of endpoints. Progent has provided remote consulting support for SharePoint and Exchange since their initial publication and can assist businesses to deploy these flagship collaboration platforms to maximize the productivity of your at-home workers.
SharePoint utilizes web sites to enable collaboration and knowledge sharing by offering policy-driven delivery of content, business processes, and tools for searching through enterprise-wide information silos. SharePoint allows you to create secure web portals that allows remote workers to see and edit aggregated business intelligence by means of Intranets (Wikis), Blogs, social sites, and Web Parts (Widgets). To learn about Progent's SharePoint consulting expertise, go to SharePoint integration and development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting expertise, visit integration consulting services for Exchange Server.
OneDrive is Microsoft’s collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home users can save files to the OneDrive service, and colleagues anywhere can share them safely via a browser. Included with Microsoft 365, OneDrive allows home workers to jointly author files. Revisions created offline are uploaded when you reconnect to the Internet. For details about Progent's support services for Microsoft OneDrive, go to Microsoft Onedrive configuration experts.
Public Cloud Integration Services for Remote Workers
Progent can provide affordable remote assistance for helping organizations to create, maintain and repair cohesive network models that combine internal data centers, teleworkers, branches, and public cloud resources. Progent can provide top-tier consultant for all modes of public cloud service such as Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help remote workers fix problems with cloud access, authentication, and cybersecurity.
Azure is a popular platform for public cloud services that enables you to use IT infrastructure, virtual servers, and key applications running on Microsoft's extensive cloud. Azure includes more than one hundred services services including the ability to host Windows and Linux-powered VMs, on-demand cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can help your organization to deploy virtual machines on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure AD, and design backup and restore solutions with Azure Backup. Progent's cloud experts can also help you establish secure access to Azure services for teleworkers by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. To learn about Progent's consulting expertise for Azure, refer to Azure consulting services.
Office 365, now called Microsoft 365, is Microsoft's growing suite of business productivity software and cloud-based services offered by subscription. Office apps and cloud services are provided in a selection of bundles intended for customers ranging from students and small offices to major enterprises. Progent offers fast and affordable online access to experts knowledgeable about Office 365-compatible endpoint devices running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help your business to evaluate the numerous subscription bundles offered with Office 365 and deploy 365 applications for your remote workers in a way that delivers top business value. For information about Progent's consulting services for Microsoft Office 365, see Microsoft Office 365 consulting support.
Exchange Online is among the most popular cloud-based applications in the Microsoft 365 product product suite. Office 365 Exchange Online offers the benefits of reduced spending for data center infrastructure, easier management, on-demand scaling, high availability, and additional advantages associated with cloud computing. Microsoft has engineered Office 365 Exchange Online to run smoothly with local deployments of Exchange, allowing you to build hybrid cloud/onsite information systems. Progent's certified Exchange experts can provide as-needed help to guide you past tough technical roadblocks and also offer comprehensive project management outsourcing to make sure your at-home workers have easy and safe access to your Exchange Online environment. To find out Progent's support services for Microsoft 365 Exchange Online, visit Office 365 Exchange Online integration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud computing arena and is the industry's leading source of cloud services. Progent can provide quick and affordable online access to cloud integration experts who can assist your business to design, deploy, manage, and debug hybrid information networks that incorporate Amazon AWS cloud-based services with local data centers and with other popular cloud platforms such as Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to help you to create a high-uptime network model so your users have a consistent computing experience whether they are working from your headquarters, a remote branch, at home, or on the move. For details about Progent's expertise for Amazon AWS, see Amazon AWS integration support.
Google Cloud (GCP) is a leading suite of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist you to extend your existing IT resources with the Google Cloud Platform, and Progent's DBA experts can help you make your key apps cloud ready so your teleworkers can take full advantage of Google Cloud Platform services. Progent can help your organization to deploy virtual machines on GCP Compute Engine, plan an efficient storage system with GCP Storage services, and streamline identity management for at-home workers with GCP Cloud Identity services. Progent can also assist your organization to utilize GCP's management tools to control and monitor your GCP environment. For information, go to Google Cloud Platform (GCP) integration support.
Help Desk Call Center Services for At-Home Workers
A rapid, organization-wide changeover to a from-home workforce, which might be the result of an epidemic or as part of a disaster recovery plan, can overwhelm even a well-staffed internal Support Desk. Progent's Call Center services allow organizations of any size to outsource or expand their Call Desk with Progent's online Technical Response Center (TRC) services.
- Progent's Standard Call Center support services utilize Progent's nationwide team of online technical support specialists combined with enterprise-class ticketing and follow-up technology to provide an affordable, state-of-the-art Help Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 PC technical support from service requests through ticket generation, desktop sharing, issue resolution, and incident reporting. A browser-based User's Service Portal allows telecommuters to track or revise the status of their active trouble tickets, add details, and append screen captures and attachments. Desktop support services are delivered at a significant discount off Progent's ordinary Level 1 technical service rates, and Progent makes available optional fast hand-off to Level 2 and Level 3 support specialists to resolve advanced problems. For more information, see Progent's Standard Helpdesk Services outsourcing for small and mid-size companies.
- Progent's Call Desk Supplemental Service allows your business to supplement your existing Call Desk team by splitting responsibilities for Help Desk support services transparently between your regular support personnel and Progent's nationwide pool of desktop support engineers and subject matter specialists. Progent's co-managed Call Center service uses a collective support model utilizing the leading professional services automation platform for handling service requests and trouble tickets, assigning ownership, monitoring progress, and producing management reports. To find out how Progent's Support Desk Augmentation Services can enable your company to deliver world-class IT support to your at-home employees, visit Progent's Call Center augmentation Services.
Security for At-Home Workers
Telecommuters often use their own equipment and work in a physically unsecured environment. This worsens their exposure to cyber threats and calls for judicious use of security appliances, remote endpoint monitoring, and the creation of policies based on leading practices. Progent's veteran roster of certified data security professionals can assist your business to plan, implement and manage a compliant security environment that protects critical data in networks that include remote workers.
- Firewalls allow companies to build a network that can be safely accessed by on-premises users as well as by telecommuters, mobile users, vendors, clients, and other stakeholders. Modern firewall devices permit you to assign and control appropriate access rights to various classes of users and to scale your network and adjust your security profile as your business evolves and as cyber threats become more sophisticated. Progent supports both current and legacy security appliances from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration services, go to firewall configuration and support expertise.
- Online Endpoint Monitoring makes it easy to track the disparate computers utilized by an at-home workforce and either block or identify and mitigate modern cyber attacks like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is put on every secured endpoint, monitoring all activity and using advanced behavioral threat analysis to identify zero-day threats at inception. When a cyberattack is discovered, ProSight Active Security Monitoring immediately isolates the targeted endpoint from the network to quarantine the threat. Since the ProSight ASM agent is autonomous, endpoints stay protected even if they are not connected to the Internet. To find out more about ProSight ASM, go to remote endpoint monitoring for telecommuters.
- Security Audits can evaluate the exposure of your network to all types of external and internal security threats for a network that incorporates teleworkers. Progent can deploy online, automated cybersecurity analysis scanning for quickly and affordably uncovering a broad range of security weaknesses that can be found via the Internet. Progent's security audit experts, which can be provided by network security experts with top certifications including CISM, ISSAP, and GIAC, can assist your business to audit your workflows and governance policies and assess your WAN architecture to enable you to design top-level security for your teleworkers.
Data Protection Solutions for At-Home Workers
Data Protection involves backing up and recovering critical information so as to avoid data loss and reduce restoration time in the event of storage system failures resulting from hardware breakdowns, software hiccups, user mistakes, cyber attack, or any other reason. Dependable data protection strategies can be particularly difficult to architect and manage in hybrid environments that combine local data centers, cloud resources, and at-home workers.
- Backup/Restore strategies for an at-home workforce must address multiple types of personally owned endpoints. Progent can provide fast online help from experts familiar with a broad array of platforms for backing up Windows, Apple and Linux/UNIX powered servers and desktops as well as notebooks, iOS and Android tablets and handhelds. Leading backup/restore products supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To back up data distributed across a hybrid network, Progent can provide ProSight Data Protection Services, a managed backup/recovery subscription service that uses cloud storage and includes fine-grained restore and unified management.
- Disaster Recovery/Business Continuity strategies commonly envision scenarios that require a temporary changeover to an at-home workforce. Progent's senior disaster recovery planning consultants and business continuity planning consultants can help your company to develop, document and test a DR/BC plan that addresses the process of switching to telecommuting.
Unified Management for Telecommuters
Microsoft has renamed and rebundled its endpoint management platforms under the title Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing local computers. Endpoint Manager features a unified solution for protecting critical information by controlling local, mobile, and home-based endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud-based service for managing and securing mobile devices and software. Remote endpoint computers can be user owned or company owned. Network administrators managing the enrolled endpoint devices of telecommuters can use Intune to deploy and authenticate applications on devices, push patches and certificates, configure policies for accessing data and networks, manage passwords, create VPN connections, determine how home-based workers share data, establish threat defense, ensure compliance, and erase sensitive information from missing, stolen or deactivated devices. Intune can be used with iOS, Google Android, Windows, and macOS computers. For details about Intune and to find out how Progent can help you to use Microsoft's Endpoint Management to manage the devices of your teleworkers, see Intune remote endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM platform that helps network managers to keep offsite endpoints current and protected. Workspace ONE uses VMware AirWatch for centralized endpoint administration along with VMware's Horizon virtual software delivery platform for identity control, app management, and setup management of endpoints. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product through a one-time purchase. Key features of Workspace ONE include rapid remote provisioning of out-of-the-box notebooks, immediate onboarding of new users, policy setting and enforcement for all classes of devices, aggregated reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud-based services. For information about Progent's support for VMware Workspace ONE, see VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and maintaining a productive work-from-home environment for your Orlando, Florida company, call
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Microsoft Certified Technical Support Clustered Server
After Hours SQL Server Cluster Specialist
Progent offers Microsoft Windows 2003 Cluster Server assistance to help your business deploy non-stop clustered servers designed to provide 24x7 uptime. Windows cluster servers for fault-tolerant networks include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Server Cluster. By assisting you t create zero-downtime clustered server solutions around Microsoft Windows Server Cluster 2003, Progent’s Certified Windows professionals make sure that your non-stop clustered servers are set up to maximize the strategic advantage of your information system.
Digidesign Pro Tools Learn
24x7 QuarkXPress Class
Progent's Apple Mac consultants can support the creative aspect of Macintosh environments by offering help services and education in imaging, audio, and motion video. Progent's consultants can provide expertise in a range of Apple Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video production studio.
Online Technical Support SCCM 2012 Asset Management
Microsoft Certified Expert Outsourcing SCCM 2012 Software Inventory
Progent can assist you to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate smoothly to SCCM 2012 from an older device management platform or help you to modify your current SCCM 2012 environment to accommodate your evolving business requirements. In addition, Progent can help you to create an infrastructure that fully supports SCCM by delivering advanced consulting support for related Microsoft platforms including Active Directory Domain Services, Microsoft SQL Server and SQL Server Reporting Services, and IIS.
Configuration Wireless Site Survey
Computer Consultants Wi-Fi Site Survey and Design
Progent's wireless site survey services assist you to design, install and debug a Wi-Fi network customized for your facilities, offering you a wireless solution that delivers the reception, speed, capacity, data protection, and roaming capability your company needs.
Microsoft System Center Operations Manager Technology Consulting Services
24x7 Network Integration Services
Remote continuous network monitoring, automated alerts, and periodic reports are vital to preserving the proper operation of your IT system and eliminating preventable and expensive disruptions. Remote Monitoring and Management technology has advanced to the point that businesses of any size can get a level of protection that was once limited to enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions delivered as low-cost service packages designed to assist your company to identify and resolve a most network issues before they get big enough to hurt productivity.
Wireless Integration Case Studies
Wireless Integration Case Study
Progent delivered a wireless networking solution that allowed a school to increase productivity and eliminate the recurring costs of a dedicated wireline connection. Progent proposed a Proxim Tsunami wireless 60Mbps bridge. The low-cost building-to-building Proxim bridge is designed for interfacing remote sites up to 2.5 miles apart and can extend to even greater ranges. This wireless solution provided better bandwidth and reliability than recourse to amplifying the 802.11b network, and because it utilizes the 5.8Ghz band it provided immunity to local interference.
Lync Server 2013 Web Apps Server Engineer
Lync Server 2013 Mirrored Back End Servers Consultancy
Microsoft Lync Server 2013, now called Skype for Business, enables organizations of all sizes to build a centrally managed and secure communications environment that supports a Bring-Your-Own-Device computing style with IM, presence, audio/video and web conferencing with application sharing, and both IP and PSTN telephony across a wide range of desktop and mobile clients. Progent's certified Lync 2013 consultants and network integrators can help your company to assess the advantages of Lync 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model suitable for your current and long-term plans, implement Lync Server 2013 so as to speed up your return on investment, and provide live online and on-premises training to your IT team and users. Progent has expertise in critical pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can help your organization to combine Lync 2013 with key Microsoft Office and Office 365 applications such as Outlook clients and PowerPoint.
Managed IT Services Consultants Consultant
Engineers ProSight Remote IT Management
Progent's ProSight portfolio of managed IT services are geared to offer businesses who have minimal internal network support teams with affordable access to world-class management tools and technical expertise. Advantages of the ProSight line of managed services include fixed IT management expenses, automation of routine management tasks, continual adoption of new information technology, smooth transition from older technology to up-to-date solutions, close fit between information technology with strategic objectives, access to seasoned IT experts, and allowing management to concentrate on business rather than ever-changing network technology.
Contract Programming Amazon Marketplace Web Service integration
Amazon Marketplace Web Service development training Coder
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating crucial sales activities including listings, orders, shipments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online ecosystem and automating their sales, vendors can expand their reach, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.
Solaris Remote Consultant
Solaris Remote Specialist
Progent provides nationwide online phone support and troubleshooting services for businesses who run UNIX, Linux, or Solaris networks or whose IT systems include a combination of UNIX/Linux and Microsoft Windows products. Online network consulting provides optimum return for your IT dollar by protecting user efficiency and shortening the time charged for computer analysis and repair. Sophisticated remote access technology and skilled technicians and engineers allow Progent to solve the majority of IT issues without squandering time and money by going to your location. In the vast majority of situations your IT problems can be remediated over the phone or through a combination of telephone help and remote access. Progent can make available Cisco certified CCIE network engineers and CISSP certified security specialists to help you with the toughest network issues.
Exchange Server 2019 Computer Consultant
24x7 Microsoft Exchange 2019 Upgrade IT Consultants
Progent can help your organization in any phase of your upgrade to Microsoft Exchange Server 2019 including configuring Windows Server 2019 as a host for Exchange; planning high availability (HA) system topology for a local, cloud-based or hybrid environment; moving mailboxes; planning and configuring Windows Hyper-V; configuring hardware load balancing (HLB); building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; integration with SharePoint; updating firewalls; integration with O365; and configuring Outlook.
Ubiquiti UniFi Controller software Consultancy
Ubiquiti UniFi WiFi access point Consultants
Ubiquiti's UniFi family of Wi-Fi network devices includes a wide selection of Wave 2 Wi-Fi access points, security gateways, and managed switches. UniFi appliances installed on multiple venues with thousands of access points can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, debugging, monitoring, and reporting. Progent offers the expertise of seasoned Wi-Fi professionals who can help you to determine the value of UniFi products for your environment and help you to plan, deploy, manage, and maintain your UniFi ecosystem.
Amazon Marketplace Web Service development training Developer
Amazon MWS integration Integration Firm
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales processes, merchants can expand their market, lower their cost of sales, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can cut development time and get to market quickly.
Virus Rollback Specialist
ProSight Ransomware Recovery Onsite Technical Support
ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior analysis tools to guard endpoints and servers and VMs against new malware attacks like ransomware and file-less exploits, which easily evade traditional signature-based AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and provides a unified platform to automate the complete malware attack lifecycle including filtering, detection, containment, remediation, and forensics. Key features include single-click rollback using Windows VSS and real-time network-wide immunization against new threats.
24 Hour ASA 5540 Firewall Network Consultants
ASA 5500 Firewalls Network Consulting
Progent's CCIE-certified network infrastructure consultants can assist your organization to maintain legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X security appliances. Progent can also help you to set up, administer, update and debug Cisco ASA 5500-X firewalls with Firepower Services.
Cisco Router Small Business IT Consultant
Cisco Router Network Design
Progent's Cisco certified networking experts have extensive experience helping ISPs to design, deploy, administer, optimize, and debug fault-tolerant, extensible connectivity solutions appropriate for shared public networks.
ISA Server 2006 Computer Consultants
Biggest Computer Consultant Internet Security and Acceleration Server 2006
Microsoft ISA 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, VPN, proxy, and Web caching solution for safeguarding the Internet-facing applications of any organization against a broad range of attacks. Progent's Microsoft ISA Server consultants can help you design, rationalize, pilot, implement, customize and manage the Standard or Enterprise version of ISA Server on your network.
Microsoft CRM Support and Integration
Customer Relationship Management Remote Consulting
Progent's team of application experts offer in-depth consulting, software development, integration assistance, and online classes for leading applications covering vital areas including ERP, financials, business reporting, web application design, and the MS Office family of business productivity solutions. As a Microsoft Partner with years of experience providing advanced consulting and troubleshooting services remotely, Progent can assist clients anywhere in the United States to avoid the time and fees related to travel and on-premises activity without compromising the high quality of technical services.
Aironet 1700 Access Point Support and Setup
Support and Setup Aironet 802.11ac AP
Progent's Cisco-certified wireless consultants can help organizations of any size to plan, deploy, administer and repair Cisco Aironet Wi-Fi AP environments to achieve the performance, coverage, capacity, scale, security compliance and manageability needed for seamless connectivity between Wi-Fi and wired networks. Progent offers efficient remote and onsite consulting services for both legacy and new-generation 802.11ac Aironet access points and Progent can help your business design and maintain deployments of indoor and outdoor/industrial Aironet APs.
Online Consulting Helpdesk for At Home Workers
Teleworker Services Remote Technical Support
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Microsoft Access Web App Programming Company
Cisco Expert Microsoft Access application programming Consultancy
Progent offers economical online support for all releases of Microsoft Office Access including desktop and browser-based versions and can provide advanced help for application programming, database conversion, performance optimization, BI reporting, and maintenance. Progent also can provide custom webinar classes for Access application development and database management.
Exchange Server 2019 IT Consultants
24-7 Exchange 2019 DLP Technical Support Services
Progent can help you in any facet of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 as a host for Exchange; designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; migrating mailboxes; planning and implementing Hyper-V virtualization; setting up HLB; building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint Server or SharePoint Online; updating firewalls; integration with O365; and setting up Outlook.
Engineers GIAC Security Audit
SIEM Security Team
GIAC (Global Information Assurance Certification) was established in 1999 to validate the skill of network security professionals. GIAC certifications are recognized by businesses and government organizations all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance consultants offer support for any of the security disciplines addressed within GIAC certification such as evaluating infrastructure vulnerability, incident management and response, traffic analysis, web-based application security and security information and event management (SIEM) solutions.
CRISC Certified Risk and Information Systems Control Systems Engineer Consultant
CRISC Certified Risk and Information Systems Control Specialist
Progent offers the guidance of a CRISC-certified risk management consultant to assist you to plan and implement an enterprise risk management (ERM) solution based on leading practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and budgetary guidelines.
Network Intrusion Detection Cybersecurity Group
Security Information and Event Management Specialists
GIAC was founded in 1999 to certify the skill of computer security experts. GIAC accreditations are acknowledged by companies and government organizations around the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists offer expertise with any of the network security disciplines covered under GIAC certification such as auditing infrastructure vulnerability, incident handling, traffic analysis, web services security and security information and event management (SIEM) solutions.
24/7/365 Consulting Group SMB
Microsoft Small-Medium Business Small Business IT Consulting Group
Progent provides technical support for medium size businesses with 100 to 250 network users. The mid-size company or office has typically been an overlooked segment of the market for IT consulting services. The overhead and support delivery practices of large third-party service firms make them excessively expensive for the typical mid-size company or small medium business (SMB), which usually has a modest information technology budget with which to support an information network whose advanced technology and sophistication are often similar to the networks of much bigger enterprises. Progent's support delivery model, which takes great advantage of remote support, virtual office infrastructure and proactive network monitoring, significantly reduces the IT maintenance expenses of an SMB while providing the mid-size company with enterprise-level support from certified, IT consultants knowledgeable in a wide range of midsized business network solutions. If your medium size organization or small business is searching for the quality of network support needed by a mid-size office without paying big-company prices, call Progent.
SQL 2008 Reporting Services Design Firm
SQL Server Capacity Planning Development Firms
SQL Server 2005 delivers powerful, familiar tools to IT experts as well as to information workers, reducing the difficulty of designing, deploying, administering, and accessing enterprise information and database programs in environments ranging from mobile devices to enterprise information systems. The sophistication and integration demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and wide knowledge in designing and building information-based, comprehensive business IT applications. The experience of Progent's Microsoft-certified technical team, with an average of more than 10 years of professional work supporting Microsoft technology, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.
Remote Management Consultants
Aten IP9001 Consulting Services
Remote server management cards give network managers full control of a server without the requirement for an on-site visit. Through remote server management cards, all console screen data plus keyboard and mouse operations are exported to an off-site session to a support expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to plan, implement, and manage a fault-tolerant business network that incorporates remote management cards and Progent can utilize these remote management cards to provide low-cost remote technical support. Progent has experience with a variety of remote server management cards such as Aten remote server management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote server management cards, and Peppercon eRIC remote server management cards.
CCIE Certified wireless IP phones and CUCM Consultants
Wi-Fi VoIP phone integration Support Services
Progent's wireless IP phone configuration and troubleshooting experts can provide remote and onsite support to help you create and maintain a Cisco wireless VoIP phone solution by delivering services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to offering project management outsourcing or co-sourcing services for modernizing the wireless infrastructure of a campus.
Microsoft MOM 2007 Consulting Services
Monitoring and Reporting Setup and Support
Progent offers a variety of network support packages for small companies. These IT outsourcing and server monitoring solutions are built around the proactive problem handling capabilities of Operations Manager, a state-of-the-art network and IT management software platform that monitors the availability, throughput, and security of your network and identifies potential problems before they can bring down your network. With Progent's economically priced IT support programs, small businesses can choose a simple co-sourcing package based on Microsoft Operations Manager with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution.
Services Dell DRAC
Remote Server Management Cards Specialists
Remote management cards give IT administrators complete control over a server without the requirement for a personal presence. Using remote management cards, all console screen information plus keyboard and mouse functionality are exported to an off-site session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco certified consultants can help you to design, implement, and support a fault-tolerant business network that includes remote server management cards and Progent can utilize these remote server management cards to provide low-cost off-site technical help. Progent is familiar with a number of remote server management cards such as Aten IP9001 remote management cards, American Megatrends remote server management cards, Dell remote server management cards, HP Lights-Out 100c remote management cards, and Peppercon remote server management cards.
Windows desktop virtualization Consultancy
Citrix Receiver Specialists
Citrix has developed a comprehensive family of platforms that provide enterprise-grade manageability, scalability, and performance for virtualizing servers and for server-based distribution of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can help you to evaluate the strategic advantages of Citrix virtualization products and can help you design, test, implement, optimize, and support Citrix solutions.
Immediate IT Consultants Flex Series Wireless Controller
Flex Series Wireless Controller Support and Setup
Cisco's Catalyst family of wireless controllers simplify the management of Wi-Fi LANs by unifying the configuration and control of Wi-Fi access points, tuning Wi-Fi performance by reducing the effect of RF congestion, improving wireless availability with fast auto-failover, and strengthening security by identifying cyber threats and analyzing traffic content based on user type and locale. Progent can assist your business to deploy Cisco Wi-Fi controllers to manage and monitor wireless networks of all sizes. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or implement an efficient upgrade to Cisco's modern wireless controller solutions.
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