Orlando Telecommuters Connectivity Advisor
System Planning, Integration, Management and Troubleshooting Consulting Experts
Enlarging your telecommuter workforce can have a major effect on IT architecture, security/compliance, and corporate culture. Progent has two decades of experience assisting businesses of all sizes to design, configure, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can help your Orlando organization to pick the right technologies and adhere to best practices in creating and maintaining a secure virtual ecosystem for teleworkers that promotes collaboration and returns maximum value. Progent can provide support services that go from as-needed expertise for helping you over occasional technical roadblocks to full project management to help you successfully complete business-critical initiatives.
Progent can help Orlando, Florida businesses to succeed with any aspect of building a high-performing telecommuting environment by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk outsourcing, security and compliance, data protection solutions, and streamlined management.
Network Infrastructure for Telecommuters
Configuring the physical and software infrastructure needed to support a remote workforce can be especially complicated if you must accommodate a mix of worker-owned hardware such as desktop computers and laptops, Internet routers, and wireless appliances from an assortment of vendors and with a mix of operating systems and firmware levels. Progent's experience delivering remote support for both outdated as well as current IT products in remote office venues allows you to make cost-effective use of your existing network infrastructure and provides you with fast access to top-tire consultants for making essential updates. Support services available from Progent to help your company to implement a productive telecommuting ecosystem include:
- Virtual Private Network (VPN) connectivity allows you to establish a secure tunnel for authenticated remote workers to use IT assets located at your corporate data center or in the cloud. Progent's consultants can help your company to configure and maintain VPN access between your teleworkers and your key network resources by providing remote VPN configuration consulting. For businesses using Cisco's ASA security appliances, Progent's Cisco-certified ASA consultants can assist your at-home workers to set up Cisco's AnyConnect client software to provide safe VPN connections for a broad selection of devices including Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to view and interact with a remote PC's desktop. This technology provides IT managers more control over the digital environment of at-home employees and offers them a familiar work experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect at-home computer networks to the Internet and support VPN connections, home wireless networks, and firewall services. Progent can provide expert remote support for configuring routers from all major manufacturers. See router integration support from Cisco-certified consultants.
- Home Wireless networks, typically supporting families and visitors, are frequently used by at-home employees to connect to their router for work. This can cause performance as well as cybersecurity issues. Progent can assist businesses to mitigate these problems by providing expertise that include Cisco Aironet configuration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti wireless AP integration assistance.
- Internet access solutions affect the speed and availability of connections between telecommuters and the company data center. Business-critical applications might demand backup Internet connections in case the normal connection breaks. Progent can provide expertise for identifying ISPs, picking appropriate service bundles, and integrating fault-tolerant Internet access. Refer to Internet connectivity integration services.
VoIP Integration for Telecommuters
Expanding the business PBX environment to accommodate teleworkers is critical to maintaining a productive at-home workforce. A broad range of cloud-centric VoIP products are used by small and mid-size businesses to support remote users. Many enterprises depend on Cisco's modern or older platforms for VoIP solutions. Progent can help businesses of all sizes to plan or maintain a telecommuter VoIP environment that provides the flexibility, transparency and protection required for remote users. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist organizations tune their current Cisco IP voice environments to support a growing at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced IP telephony features to devices such as IP phones, media processing platforms, Voice over IP gateways, and multimedia software deployed across the network. Unified Communications Manager manages other mixed media services such as unified messaging, video conferencing, and team interaction networks. For details about Progent's Cisco Unified CM or CUCM support, refer to Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent's consultants can help your company to maintain your existing CallManager deployment or upgrade efficiently to Cisco's modern IP telephony solutions. To find out about Progent's support services for CallManager and Cisco's other legacy VoIP products, refer to Cisco CallManager consulting.
- Cisco IP Gateways provide connectivity with PSTN networks and with clients operating outside the corporate firewall like telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can help you to enhance your WAN infrastructure to work with these VoIP solutions and deliver as-needed integration and troubleshooting expertise.
Video Conferencing for Remote Workers
A broad range of voice/video conferencing products from major technology companies support virtual discussions, video and voice conferencing, chat sessions, and content sharing for both local workers and telecommuters. Many organizations use multiple products to meet the needs of their different partners and customers. Progent can assist your organization to manage your current conferencing ecosystem and enhance the engagement of your remote employees.
- Skype for Business is Microsoft's popular communications product that supports real-time presence, instant messaging, voice and video calling and conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can help you to configure and manage Skype for Business clients to support your remote workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's group video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for voice/video calls. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. To learn more about Progent's support services for Webex and for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and information with capabilities such as voice/video conferencing, persistent threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these products and help your business to tune your WAN infrastructure to run them.
Microsoft Integrated Collaboration Platforms for Remote Workers
Microsoft's collaboration products are closely integrated with Microsoft's popular Office and Microsoft 365 families, providing a powerful ecosystem of productivity apps that deliver a cohesive user interface for exchanging data and ideas across multiple sites and on a broad range of endpoint computers. Progent has delivered online consulting services for Microsoft SharePoint and Exchange since their first publication and can help your company to configure these critical collaboration products to maximize the productivity of your remote workforce.
SharePoint uses web sites to enable collaboration and information delivery by providing policy-based delivery of content, workflow, and utilities for searching through company-wide information silos. SharePoint allows you to create secure web portals that enables at-home workers to view and update consolidated corporate intelligence by means of Wikis, Blogs, social web sites, and Web Parts (Widgets). For details about Progent's SharePoint expertise, go to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange consulting services, go to deployment expertise for Microsoft Exchange.
OneDrive is Microsoft's collaborative cloud-based storage service, similar to GoogleDrive. At-home users can store files to OneDrive, and colleagues anywhere can access them securely via a web browser. Provided with Microsoft Office and Microsoft 365, OneDrive allows home workers to co-edit files. Revisions created offline are uploaded when you go back online. For details about Progent's consulting services for OneDrive, go to Microsoft Onedrive configuration consulting.
Public Cloud Integration for At-Home Workers
Progent offers fast and affordable online support for enabling organizations to build, maintain and optimize integrated hybrid network architectures that combine physical data centers, teleworkers, branches, plus public cloud services. Progent can provide top-tier consultant for all types of public cloud service delivery such as Infrastructure as a Service, Platform as a Service, and Software as a Service. Progent can help remote workers fix issues with public cloud access, identity, and security.
Microsoft Azure is a popular platform for cloud software and services that enables you to use IT infrastructure, servers, and critical apps hosted on Microsoft's extensive cloud. Azure offers more than one hundred cloud-based services such as hosting for Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist you to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure Active Directory, and design data backup and recovery systems with Azure Backup. Progent can also help you establish secure connections to Azure services for remote workers by setting up and debugging firewalls and VPN IPsec tunnels. To find out about Progent's support services for Microsoft Azure, go to Azure consulting services.
Microsoft 365, previously called Office 365, is Microsoft's growing suite of business productivity software and cloud-based services offered by subscription. Microsoft applications and cloud services are provided in a variety of bundles intended for users ranging from students and households to large enterprises. Progent can provide fast and easy online access to experts knowledgeable about Microsoft 365-compatible client devices running Windows, Mac, iOS, and Google Android technology. Progent can assist you to evaluate the various subscription plans offered with Microsoft 365 and configure 365 applications for your at-home workers to achieve top business value. For details about Progent's expertise for Microsoft 365, go to Microsoft 365 consulting expertise.
Exchange Online is among the most popular applications in Azure-hosted Microsoft 365 product suite. Microsoft 365 Exchange Online provides the benefits of lower costs for data center infrastructure, simplified management, dynamic scaling, high reliability, and additional benefits associated with public clouds. Microsoft has engineered Exchange Online to run seamlessly with local Exchange environments, enabling you to build hybrid cloud/onsite networks. Progent's certified Exchange consultants can provide as-needed assistance to get you through tough IT bottlenecks and also offer comprehensive project management services to ensure your telecommuters have convenient and safe access to your Microsoft 365 Exchange Online environment. For details Progent's expertise for Microsoft 365 Exchange Online, see Microsoft 365 Exchange Online integration and support consulting.
Amazon Web Services (AWS) is a trailblazer in the public cloud arena and is the industry's biggest provider of cloud services. Progent can provide fast and affordable online contact with cloud integration consultants who can assist your organization to design, deploy, manage, and debug hybrid information networks that integrate Amazon AWS cloud-based services with local resources and with other public clouds such as Microsoft Azure. Progent also can provide access to Cisco-certified CCIE networking consultants to assist you to create a high-uptime network architecture to make sure your users have a consistent computing experience whether they are working from your headquarters, a branch office, from home, or on the move. For details about Progent's expertise for Amazon AWS, visit Amazon AWS consulting support.
Google Cloud Platform (GCP) is a popular set of cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your business to extend your current IT resources with the Google Cloud Platform, and Progent's database experts can show you how to make your mission-critical applications cloud ready so your remote workers can benefit fully from Google Cloud Platform services. Progent can help your organization to deploy virtual machines on Google Cloud Compute Engine, plan a cost-effective storage system with GCP Storage services, and simplify identity management for teleworkers with GCP Cloud Identity. Progent's experts can also assist your organization to utilize GCP's management technology to control and track your GCP environment. For information, refer to Google Cloud Platform integration support.
Help Desk Call Center Support for Telecommuters
A rapid, company-wide transition to a telecommuter business model, which could be motivated by an epidemic or as an element of a business continuity preparedness plan, can overwhelm even a well-staffed in-house Call Center. Progent's Help Desk services allow businesses of any size to outsource or augment their Help Desk with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Call Center services utilize Progent's nationwide network of online technical support specialists along with enterprise-class trouble ticketing and tracking software to provide an affordable, modern Call Desk. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 desktop technical support from help requests through ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal allows from-home workers to monitor or update their active trouble tickets, add information, and upload screen captures and attachments. Desktop support services are delivered at a substantial price reduction off Progent's normal Level 1 technical service charges, and Progent makes available the option of fast hand-off to Level 2 and Level 3 IT experts to deal with advanced problems. To learn more, visit Progent's Standard Helpdesk Services for small and mid-size businesses.
- Progent's Support Desk Augmentation Service allows your company to supplement your current Call Center organization by sharing delivery of Call Center support transparently between your in-house IT support organization and Progent's extensive roster of desktop support technicians and subject matter experts. Progent's co-managed Help Desk service uses a co-sourcing support model utilizing the leading professional services automation (PSA) platform for handling help requests and trouble tickets, establishing responsibility, tracking progress, and producing management reports. For details about how Progent's Support Desk Augmentation Services can help your company to deliver best-in-class technical support to your telecommuters, refer to Progent's Support Desk augmentation Services.
Security and Compliance for At-Home Workers
Work-from-Home employees commonly use their own computing devices and usually operate in an unsecured physical area. This increases their vulnerability to cyber threats and calls for careful configuration of firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough user education, and the development of policies based on best practices. Progent's veteran roster of IT security support consultants can help your business to plan, implement and maintain an effective cybersecurity solution that guards vital IT resources in networks that include telecommuters.
Firewalls allow you to create a network that can be safely accessed by on-premises users as well as by teleworkers, mobile employees, suppliers, clients, and the public. Next-generation firewall appliances permit you to configure and manage appropriate access rights to various groups of users and to scale your IT network and adjust your security as your business evolves and as cyber threats become increasingly complex. Progent supports both new and legacy firewall devices from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For more information about Progent's firewall configuration services, go to firewall support expertise.
Remote Endpoint Monitoring makes it easy to track the disparate computers used by remote workers and either reject or spot and mitigate modern threats like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is installed on every secured endpoint device, monitoring all activity and using state-of-the-art behavioral threat analysis from SentinelOne to identify new attacks on arrival. When an attack is discovered, ProSight ASM instantly disconnects the targeted endpoint from the network to contain the malware. Because the ProSight Active Security Monitoring agent is autonomous, endpoint devices stay secure even if they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To learn more about ProSight Active Security Monitoring, go to remote endpoint security monitoring for teleworkers.
Progent's Duo MFA services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Android, and other out-of-band devices. Using Duo 2FA, when you sign into a protected online account and enter your password you are asked to confirm your identity on a unit that only you possess and that is accessed using a different network channel. A wide selection of devices can be used as this added means of ID validation including an iPhone or Android or wearable, a hardware/software token, a landline telephone, etc. You can designate multiple verification devices. To learn more about ProSight Duo identity authentication services, refer to Duo MFA two-factor authentication (2FA) services for teleworkers.
Security Audits can assess the exposure of your information system to all classes of outside and internal security threats for an environment that incorporates remote workers. Progent can run online, automated cybersecurity inventory software for rapidly and economically detecting a broad range of security gaps that can be found via the Internet. Progent's security audit consulting services, which can be provided by security experts with top certifications such as CISA, CISSP, and GIAC, can assist you to evaluate your procedures and governance policies and review your IT infrastructure to enable you to implement top-level protection for your remote workers.
Download White Paper: Protecting a Work-From-Home (WFH) Environment
To read or download a white paper about key things to focus on for protecting a network that supports work-from-home staff, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection for At-Home Workers
The field of Data Protection covers saving and restoring vital data in order to avoid data loss and reduce restoration time in the event of storage system problems due to equipment issues, software glitches, human error, malware, or any other reason. Dependable data protection solutions can be particularly challenging to design and manage in hybrid networks that incorporate local data centers, cloud resources, and at-home workers.
- Backup/Restore solutions for teleworkers must address diverse types of user-owned endpoint devices. Progent can provide fast online access to experts knowledgeable about a wide range of platforms for backing up Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, tablets and handhelds. Popular backup/recovery products supported by Progent's data protection consultants include Barracuda Backup, Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To protect resources distributed throughout a wide area network, Progent can provide ProSight Data Protection Services (DPS), a backup/recovery service that uses cloud storage and includes fine-grained restore and unified management capabilities.
- Disaster Recovery/Business Continuity strategies commonly envision circumstances that call for a rapid changeover to telecommuting. Progent's senior disaster recovery planning consultants and business continuity specialists can help your business to develop, document and test a DR/BC strategy that includes the logistics of moving to telecommuting.
Unified Management for an At-Home Workforce
Microsoft has rebranded and rebundled its endpoint management platforms under the name Microsoft Endpoint Manager, which includes Intune for cloud management of remote endpoints and Configuration Manager for managing local endpoints. Microsoft Endpoint Manager offers a centralized environment for protecting corporate information by managing on-premises, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Configuration Manager. Intune is a cloud service for managing and protecting off-premises devices and software. Managed endpoint devices can be user owned or company owned. IT administrators managing the enrolled endpoint devices of teleworkers can utilize Intune to provision and authenticate applications on devices, push updates and certificates, set up rules for permission to access information and resources, manage passwords, create VPN connections, determine how home-based workers share data, establish threat defense, verify compliance, and delete sensitive information from missing, stolen or decommissioned devices. Intune can be used with iOS/iPadOS, Google Android, Windows, and macOS endpoints. For information about Intune and how Progent can help you to use this platform to administer the endpoint devices of your at-home workers, visit Intune mobile endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized MDM product that helps network administrators to keep remote endpoint devices current and secure. Workspace ONE uses VMware AirWatch for centralized endpoint administration plus VMware's Horizon virtual software delivery platform for access control, app management, and setup management of endpoint devices. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product through a perpetual license. Key features of VMware Workspace ONE include fast over-the-air provisioning of new laptops, quick onboarding of new users, policy setting and enforcement for all classes of devices, unifies reporting and performance analytics, email encryption, and seamless integration with Microsoft applications and cloud products. To learn about Progent's expertise for VMware Workspace ONE, go to VMware Workspace ONE remote endpoint management expertise.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Orlando, Florida business, call
An index of content::
Microsoft Windows 7 Evaluation Network Consultant
24 Hour Specialists Microsoft Windows 7
Progent's certified consultants can help your company to test
Microsoft Certified Partner Windows Server 2012R2 Data Deduplication Computer Engineer
24x7 Windows Server 2012R2 Security IT Consulting
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout plans, tune your network for on-premises, multi-site, private or public cloud-based, and hybrid datacenters, educate your IT management team, develop an enterprise-wide security strategy, streamline network management, help with creating applications, and build and validate a disaster recovery/business continuity plan.
Top Microsoft Exchange 2016 Upgrade IT Consultant
Microsoft Exchange 2016 Migration Professionals
Progent can help your business in all facets of your upgrade to Microsoft Exchange 2016 including planning high availability (HA) architecture for a local, Microsoft cloud connected or hybrid deployment; CAL licensing compliance for Exchange and Windows Server 2012 R2+; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines, databases and log files; setting up HLB for fault-tolerant CAS services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft 365; and setting up Outlook on the web (formerly Outlook Web App).
Skype for Business and Active Directory Consult
Skype for Business IM Engineers
Progent's consultants offer remote and onsite expertise for organizations of any size to evaluate the benefits of migrating to Skype for Business from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan an on-premises, cloud-based or hybrid deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Microsoft 365; configure high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems such as Cisco Video Interop Server. Progent's certified network security experts can assist you create and validate a security strategy for your Skype for Business solution that meets government and industry requirements.
System Center 2016 and Skype for Business Integration Consultants
System Center 2016 Hybrid Cloud Integration Technical Consultant
Small to middle size businesses can now enjoy all the benefits of Operations Manager and in addition have quick access to Progent's Microsoft and Cisco Certified network consulting experts. With Progent's affordably priced network support programs, small and midsize organizations can choose a basic System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing solution. Progent supports Microsoft System Center Operations Manager to provide small business networks world-class reliability, security, and performance.
Ekahau Wi-Fi Network Design Support
Ekahau Wi-Fi RF Spectrum Analysis Integration
Progent's Ekahau-certified Wi-Fi site design experts can help your business to plan, implement, enhance, manage and troubleshoot a Wi-Fi network adapted to your environment. Progent can provide online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design, Ekahau Sidekick for on-premises RF analysis, Ekahau Analyzer for troubleshooting RF problems, and Ekahau Insights for tracking the health of multiple Wi-Fi networks.
Work at Home Endpoint Security Configuration
Remote Workers Cybersecurity Consulting
Progent can help small and medium-size organizations to set up security protection solutions and provide mitigation expertise for teleworkers.
Windows Server 2022 Secured-core server Professionals
Online Support Services Windows Server 2022 Storage Spaces Direct
Progent's certified Windows Server 2022 consultants can help your organization to design and carry out a cost-effective migration to Windows Server 2022 using a self-hosted deployment architecture or a hybrid deployment model that integrates cloud-based Windows Server on Azure with a datacenter-based implementation of Windows Server 2022.
Specialist Cisco Firepower 2000 Series Firewalls
Cisco Firepower AVC Remote Troubleshooting
Cisco's Firepower Next Generation Firewalls deliver a significant performance boost compared to Cisco's popular ASA 5500-X firewalls and include centralized control of advanced security features such as application visibility and control (AVC), next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist your organization to plan and carry out a smooth migration to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower firewalls with Cisco's cloud-based services to create and centrally manage IT environments that include local offices, data centers, private clouds and public clouds.
Remote Support RV Series VPN Router
ASR 1000 Router Computer Engineer
Cisco offers a full array of routers that includes appliances designed to deliver the security, performance, and reliability demanded by customers from small businesses to global enterprises. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system availability. Progent can show you how to select and integrate Cisco routers to build a solid infrastructure for your IT system and to make it easy to expand as you add new users, open new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers help with a variety of routers powered by Cisco's IOS operating system, such as Cisco's 800 series of small office routers, Cisco 1800 and 3800 Integrated Services Routers, Cisco 1900 and 4000 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for the network core, as well as legacy 2500 and 2700 Series Routers.
ISA Server Services
Internet Security and Acceleration Server Network Consulting
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have broad backgrounds developing Microsoft-based security designs for IT networks with many locations, mobile users, and mission-critical web-based applications. A Progent ISA Server engineer can help your small or mid-size company design and deploy an installation of ISA Server 2004 that meets your IT protection needs without limiting your network.
Technical Support Macintosh OSX
Macintosh OSX Online Support
Progent's experts offer Mac users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, security services, and custom education. Progent can help businesses to migrate to macOS from OS X or other earlier versions of Apple Mac OS X and Progent can provide help with macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist your business with iPhone support and Apple iPad synchronization, or migrating to Apple's iCloud. For computer networks built solely on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, configuring and maintaining a network infrastructure that is reliable, secure, fast and able to achieve your organization's business goals.
Computer Consultants Red Hat Linux
Colbolt Linux Computer Consultant
Progent's Linux consulting services offer small businesses and software developers assistance with managing and supporting Linux systems that coexist with Microsoft-powered networks. Progent offers your organization contact with Linux consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP credentials. This wide range of expertise provides you with an easy one-stop source to help you build and manage a protected and robust mixed-platform connectivity and communications environment that supports Linux and Microsoft coexistence by combining Microsoft Windows with major Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.
SCVMM 2012 Security and Compliance Remote Technical Support
VMM Management Server Professional
Progent's Microsoft-certified consultants can help businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist you to move from an older edition of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can assist you to enhance and repair your existing SCVMM ecosystem to make sure you get maximum business value.
SharePoint Server 2013 Technical Support Services
Microsoft Office SharePoint Server 2013 Configuration
Progent's Microsoft-certified consultants offer businesses of all sizes consulting, troubleshooting, and development services for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise solution that utilizes web technology for efficiently connecting people, groups and information. SharePoint provides a common spot for your workers or customers to connect to, organize, distribute and manipulate relevant data, files, and software and to interact with other people. Microsoft SharePoint allows quicker and better decisions, more effective sharing across teams and more economical business processes. Windows SharePoint Services connect workers, customers, workgroups and projects with the data they've developed in a way that makes data easy to find, retrieve and re-use. Progent's SharePoint experts can help your organization to maintain your current SharePoint solution or migrate to the latest release of SharePoint.
Check Point Software Firewall Configure
Top Ranked Technical Support Services Check Point UTM-1 Firewall
Progent's Check Point firewall experts can help you plan, deploy, and manage firewall environments built around Check Point Software NGFW security gateways and Check Point's cloud-based SandBlast security services. Progent's consultants can also assist you maintain older Check Point firewall models or migrate smoothly to Check Point's next-generation security gateways.
MOM 2007 Professional
Microsoft System Center Operations Manager Online Consulting
Remote continuous monitoring, proactive alerts, and actionable reports are vital to maintaining the health of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management solutions have progressed to the point that businesses of all sizes can afford a level of network stability that was once reserved for enterprises. Progent offers several RMM options delivered as economical services designed to assist you to detect and fix a most network problems before they get big enough to impact productivity.
Development Company SQL 2008 Reporting Services
Technology Consulting Services SQL Server
SQL Server 2005 delivers powerful, familiar tools to computer experts and information workers, lessening the complexity of creating, deploying, managing, and accessing company information and database programs on platforms ranging from handheld devices to enterprise data networks. The complexity and integration demands of Microsoft SQL Server 2005 require a network consultant with hands-on experience and broad knowledge in designing and deploying data-driven, comprehensive business technology solutions. The knowledge and experience of Progent's Microsoft-certified engineering staff, with an average of over 10 years of background supporting Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.
Co-managed Support Desk Engineer
Extended Call Center Online Support
Progent offers three essential kinds of Helpdesk services including Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft experts offers your clients convenient access to a dependable support resource with extensive experience delivering phone support and online repair for networks based on Microsoft technology. Progent's concentration is on earning the support Call Center a positive image as a key contributor to business productivity. Progent's target is to fix rather than simply report problems.
Top Rated Information Technology Consulting Microsoft Dynamics Business Central
Dynamics 365 AX Support and Setup
Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system programs to suit your specific business requirements. Progent's Microsoft support experts offer experience in Microsoft Microsoft Axapta, Microsoft Microsoft Navision, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers custom e-Commerce integration support for secure, corporate-wide resource sharing plus interfacing with CRM applications.
Server Consulting Enterprise Windows 2022
Information Technology Consulting Company Enterprise
For enterprises with branch offices in California or any region served by Progent's consultants, Progent's Microsoft-Certified network consulting experts and authorized Cisco network consultants offer a range of network consulting services such as project planning, SOX compliance, site moves, corporate security, network design, on-site or remote emergency support, and troubleshooting for data center hosting environments. A Progent network consultant can help you design a multi-site network that makes efficient use of colocation services and Internet hosting sites. Progent's Microsoft Premier engineers can help large corporations plan, integrate and maintain massive rollouts of updated versions of Microsoft technology such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progent's CCIE and Cisco Certified Network Professional experts can assist you to configure Cisco products for connection solutions that combine simple, high-speed, integrated, and wireless networking.
PowerPivot for SharePoint Online Support Services
SQL Server 2012 Reporting Services Support Outsourcing
Progent can provide the expertise of certified engineers and experienced software developers, DBAs, project managers, Cisco-certified network architects, business continuity specialists, and security consultants to help your business to assess the likely advantages of SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's lab, design and execute out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and define an efficient and safe IT infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.
Microsoft Windows 2008 R2 Integration Services
Windows Server 2008 Active Directory Online Troubleshooting
Microsoft Windows Server 2008 R2 features outstanding levels of performance, security, fault tolerance, expandability, and versatility that improve output of local, remote, and mobile users. Progent's network experts can provide cost-effective online engineering, troubleshooting, and training services to assist you to plan, implement, and manage Microsoft Windows Server 2008 R2 to add significant strategic value to your information system.
SQL Server 2019 SSAS Troubleshooting
24/7 SQL Server 2019 and VMWare Network Engineer
Progent's certified SharePoint Server 2019 and SharePoint Online consultants offer economical online and onsite consulting, software development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint Server 2019 or SharePoint Online from older versions of SharePoint. Progent can help you design and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud-based components into a cohesive intranet system.
Small Business Private Clouds Consultant Services
Services Private Cloud Hosting for Virtual Data Centers
Progent's private cloud hosting enables small and midsize businesses to run mission-critical applications like Microsoft SQL and Exchange Server from a hardened Tier III data center facility on fault-tolerant equipment with offsite backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup and restore. Smaller organizations can take advantage of Progent's private cloud hosting service to eliminate major investments in the purchase, upkeep, and management of network equipment and data center facilities while benefiting world-class levels of system reliability and physical security.
24-Hour Windows 2016 Remote Support
Top Rated Windows Server 2008 Professional
The complexity and connectivity requirements of Microsoft Windows Servers calls for a network consulting team with hands-on experience and in-depth familiarity with designing and building cohesive, end-to-end business technology systems. The background of Progent's Microsoft-certified consultants, which averages over 10 years supporting Microsoft technology, assures you success configuring Windows Server 2008 and Windows Server 2003 to match closely with your strategic goals. Progent's consulting services can help you with designing, installing, administering, and troubleshooting Windows Server solutions that increase the productivity of your IT system. Progent's consultants can help you with Microsoft Windows 2008 Server, Windows 2003 Server, Microsoft Windows 2000 Server, or Windows NT Server plus Windows 8, Windows 7, Windows Vista and other clients.
Les Kent has a 35-year history of effective technology integration, business administration, sales, and operations. He has demonstrated a talent for developing elegant IT solutions during his time as as a system designer, application developer, project manager, deployment expert, and troubleshooter for small businesses, start-ups, and major enterprises.
ISA 2004 Remote Support Services
Microsoft Experts Internet Security and Acceleration Server On-site Support
Progent's Microsoft-certified ISA Server consultants have broad backgrounds creating corporate security solutions for IT networks with many sites, mobile users, and line-of-business eCommerce applications. A Progent ISA 2004 Firewall engineer is ready to help your small or mid-size business plan and implement an installation of Microsoft ISA Server 2004 that supports your information security requirements without limiting your productivity.
Support and Setup Presentation Server
Citrix XenApp Windows Application Delivery Consulting
Progent's Citrix-certified experts can assist you to design, deploy, administer, and support a virtual application delivery and management solution built on Citrix XenApp. Progent's Cisco-certified CCIE network consultants can help you enhance your network infrastructure for delivering server-side and client-side applications, and Progent's datacenter support experts can assist you to administer and support an off-site datacenter that offers high uptime, advanced security, and fast recovery.
24-7 Dynamics GP Web Services Consultant
Consulting Services Dynamics GP Development
Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's application development experience with VBasic, XML, and other developer platforms make it possible to create custom line-of-business applications and eCommerce environments that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Dynamics GP reporting consultants can show you how to create reports that allow you to analyze your business more effectively, transforming uncooked data into valuable understanding of your company and customers.
Internet Security and Acceleration Server Online Technical Support
Consultant Services ISA Server
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds developing Microsoft-based security solutions for IT networks with many locations, mobile users, and line-of-business web-based applications. A Progent ISA 2004 Firewall consultant is ready to help your small business design and implement an installation of ISA Server 2004 that supports your IT protection needs without limiting your network.
Office Word 2019 Technology Professional
Word Markup Engineer
Progent's certified Office Word and Microsoft 365 Word consultants can provide a wide selection of economical remote support services to help your organization to manage and troubleshoot your legacy Microsoft Word environment or help you to upgrade to a newer version of Microsoft Office Word. Services offered by Progent's Word experts include VBA software development, identifying and resolving compatibility issues between different versions of Office Word, interfacing Word with different Office applications like Excel and Microsoft Outlook or with third-party platforms and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, smart phone synchronization, and remote training customized for your special requirements.
IT Consultant Windows 11 and Android
Top Ranked Services Microsoft Windows 11 Snap Groups
Progent's Microsoft-certified Windows 11 consultants can provide an array of services for Windows 11 including cloud integration, mobile device management and synchronization, telecommuter connectivity, data and identity security, centralized provisioning, and Help Desk services.
Remote Technical Support Catalyst 8000 router
Meraki MX68 router Configuration
Cisco has designed an extensive array of routers that includes appliances built to deliver the protection, performance, and availability required by customers from small offices to global enterprises and ISPs. Cisco routers feature support for redundancy, transparent failthrough, and redundant power for improved reliability and network uptime. Progent can show you how to choose and integrate Cisco routers to build a reliable infrastructure for your network and to make it economical to grow as you add new users, start new offices, deploy new services, open your network to customers and partners, and support a more mobile workforce. Progent offers help with a range of routers based on the Cisco IOS platform, including Cisco's 800 family of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge environments, Cisco CRS Carrier Routing System for core Networks, as well as legacy 2500 and 2700 Series Routers.
Ubiquiti UniFi AP Engineer
Ubiquiti UniFi WiFi AP Consulting
Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances installed across multiple sites with any number of access points can be remotely provisioned and managed using Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, optimization, debugging, monitoring, and analytics. Progent can provide the expertise of veteran wireless consultants who can assist you to determine the value of Ubiquiti's UniFi technology for your business and assist you to plan, deploy, administer, and troubleshoot your UniFi solution.
School Wireless Case Study
Top Quality Wireless Integration Case Studies
Progent delivered a wireless integration solution that allowed a school to increase productivity and avoid the ongoing expense of a dedicated link. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for interfacing separate sites as far as 2.5 miles apart and can extend to even longer ranges. This wireless solution offered better performance and reliability than simply amplifying the 802.11b wireless connection, and since it utilizes the 5.8Ghz band it provided immunity to outside interference.
Microsoft GP/Great Plains Help and Support
Dynamics GP Software On-site Technical Support
Progent's Microsoft certified experts offer a range of support services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP/Great Plains is a Microsoft accounting package and business management solution based, like all Microsoft accounting tools, on the expandable and familiar foundation of Windows technology. Dynamics GP/Great Plains 2010, the latest version of Microsoft accounting products in the Dynamics GP/Great Plains line, offers a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP is simple to install and integrate, and with its modular design you are able to license only the capability you currently need, with the option to add clients and enlarge capabilities when necessary. Progent's Microsoft Dynamics GP/Great Plains Software support experts can help you deploy, configure and administer Microsoft Dynamics GP/Great Plains 2010 and also earlier editions of Dynamics GP/Great Plains.
Immediate SQL Server 2019 Support Services
SQL Server Business Intelligence Consulting
Progent's Microsoft certified professionals can offer small and medium size companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that opens the door to the rapid development of advanced business programs that can give your company a competitive edge. SQL Server provides built-in support for XML and can query across the Internet and outside the corporate firewall. In addition to providing expertise, maintenance and problem solving services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity and profitability of your information system. Progent can also help you upgrade from earlier editions of SQL Server to SQL Server 2005.
Postini Reseller
Anti-Virus Technical Support Services
E-Mail Guard is Progent's economical spam filtering and anti-virus managed service that gives small businesses world-class defense against spam, viruses, DHA attacks, and other varieties of email-borne attacks on computer systems. E-Mail Guard is built on Postini's perimeter management technology, a full library of web-based spam filtering and virus defense services that defuse email assaults before they are able to penetrate the company firewall. Perimeter Manager also allows administrators monitor and manage their email systems, irrespective of server platform, hardware type, or data center location.
Meraki Integration
24-Hour Meraki MR20 Access Point Computer Consultants
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to design, set up, administer and debug Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a multi-site enterprise. Progent can also assist clients to incorporate other Cisco appliances for unified management.
On-site Support Microsoft Exchange Server 2016 Migration Planning
24-Hour Microsoft Exchange 2016 Upgrade Planning Troubleshooting
Progent can help you in all facets of your upgrade to Microsoft Exchange 2016 such as designing high availability infrastructure for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your VMs, mailbox databases and logs; setting up HLB for high-availability CAS services; designing, configuring and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).
Network Consultant System Center Operations Manager
Monitoring and Reporting Consultant Services
Small to mid-sized businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco certified IT consulting experts. With Progent's economically priced network support packages, mid-size businesses can select a simple co-sourcing package built around Operations Manager with network monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent supports Operations Manager to offer small and midsize company networks enterprise-class availability, security and performance.
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