Orlando Remote Workers Configuration Consulting Experts
Solution Design, Setup, Administration and Troubleshooting Consultants
Enlarging your at-home workforce can have a major effect on network architecture, security, and corporate workflows. Progent has 20 years of experience helping businesses of all sizes to design, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Orlando organization to pick the right technologies and follow leading practices in creating and operating a secure virtual office solution for telecommuters that promotes collaboration and delivers maximum value. Progent can provide services that go from as-needed expertise for getting you past challenging IT roadblocks to comprehensive project management to help you successfully complete business-critical tasks.
Progent can assist Orlando, Florida organizations to with any facet of creating a high-functioning work-at-home environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud integration, Call Desk services, security and compliance, data protection solutions, and centralized management.
Network Infrastructure for Telecommuters
Configuring the network infrastructure required for a remote workforce can be especially complex if you must manage a mix of worker-owned hardware like desktop computers and notebooks, Internet routers, and wireless appliances from an assortment of manufacturers and with a mix of OS software and firmware levels. Progent's experience providing online support for both legacy and current technologies in remote office solutions allows you to make efficient use of your existing network infrastructure and offers ready access to top-tire consultants for making essential upgrades. Services offered by Progent to assist your company to create a high-functioning work-at-home infrastructure include:
- Virtual Private Network (VPN) connectivity makes it possible to create a secure connection for authorized at-home workers to use IT assets located at your company datacenter or in the cloud. Progent can assist your company to configure and manage VPN connections between your teleworkers and your key network resources by providing remote VPN configuration support. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall experts can help your at-home workers to set up Cisco's AnyConnect client software for safe VPN tunneling for a broad range of endpoint devices including Windows, macOS, iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products enable a teleworker to view and use a data center computer's desktop. This provides IT managers substantial control over the digital environment of telecommuters and offers them a familiar experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home networks to the Internet and support VPN tunnels, local wireless networks, and firewall services. Progent offers top-tier remote support for deploying home routers from all major vendors. See router configuration support from Cisco-certified experts.
- Home Wi-Fi networks, often supporting an entire household and visitors, are frequently utilized by telecommuters to connect to their Internet router for work. This can cause performance as well as security issues. Progent can assist businesses to resolve these issues by delivering services like Aironet configuration expertise, Cisco Meraki wireless deployment consulting, and Ubiquiti WiFi access point integration assistance.
- Internet access solutions affect the performance and availability of connections between at-home workers and the corporate data center. Business-critical applications might demand redundant Internet connections in the event the primary connection fails. Progent can provide expertise for selecting service providers, choosing appropriate service bundles, and setting up redundant Internet connections. See Internet access integration services.
IP Voice Solutions for Telecommuters
Extending the company PBX system to include remote users is vital to supporting an effective at-home workforce. A broad range of cloud-centric VoIP platforms are popular with SMBs to server remote users. Many enterprises rely on Cisco's modern or legacy platforms for IP voice management. Progent can help organizations of any size to design or maintain a telecommuter VoIP service that provides the versatility, convenience and protection required for remote users. Progent's Cisco-certified CCIE Voice consultants can provide advanced support to help organizations optimize their current Cisco IP voice environments to handle an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers advanced telephony features to devices like IP phones, media processing platforms, Voice over IP gateways, and mixed media software used throughout the network. CUCM supports additional combined media services such as unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, see Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent's consultants can assist your company to support your existing CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's expertise for CallManager and Cisco's other older VoIP platforms, see CallManager expertise.
- Cisco IP Gateways enable connectivity with public telephony networks and with users working outside the corporate firewall such as telecommuters. Progent can provide consulting expertise for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco SIP gateway configuration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network infrastructure to support these VoIP solutions and deliver online deployment and troubleshooting services.
Video Conferencing for Telecommuters
A broad selection of voice/video conferencing platforms from major vendors support virtual meetings, video and voice conferencing, chat sessions, and screen sharing for both onsite workers and teleworkers. Many companies utilize multiple conferencing products to meet the needs of their different partners and customers. Progent can assist you to maintain your existing voice/video conferencing environment and enhance the experience of your remote employees.
- Skype for Business is Microsoft's leading communications product that enables real-time presence, IM, audio and video calling and conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can help you to set up and maintain Skype for Business client software to support your at-home workforce. For details about Progent's consulting services for Skype for Business, refer to Skype for Business consulting services.
- FaceTime is Apple's group video phone platform for compatible iOS and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow as many as 32 concurrent users for voice/video calls. For details about Progent's support services for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that embed rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for training. For details about Progent's support expertise for Cisco Webex and for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conversations, contacts, and information with features such as IP voice and video calling, persistent threaded chat, plus data sharing. For details about Progent's consulting services for Microsoft Teams and for other Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging expertise for these conferencing platforms and assist your business to tune your network architecture to run them.
Microsoft Collaboration Software for At-Home Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, offering a rich environment of applications that deliver a cohesive user interface for exchanging data and ideas across a corporate network and on a broad range of endpoint computers. Progent has delivered remote consulting services for SharePoint and Exchange Server since their first publication and can help businesses to deploy these flagship collaboration platforms to maximize the productivity of your remote workforce.
SharePoint uses web entities to enable collaboration and knowledge delivery by providing policy-based access to data, workflow, and tools for looking through company-wide information silos. SharePoint enables you to create secure portals that allows remote workers to see and update consolidated corporate intelligence via Wikis, Blogs, social networking sites, and Web Parts. For details about Progent's SharePoint support services, visit SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange expertise, refer to planning and configuration expertise for Exchange Server.
OneDrive is Microsoft’s collaborative cloud-based file hosting and synchronization service, comparable to GoogleDrive. At-home workers can save files to OneDrive, and co-workers anywhere can access them safely via a browser. Provided with Microsoft 365, OneDrive allows at-home employees to jointly author files. Revisions made offline are automatically uploaded when you go back online. For information about Progent's consulting expertise for Microsoft OneDrive, visit Onedrive integration consulting.
Cloud Integration for Telecommuters
Progent offers fast and affordable online support for helping businesses to create, maintain and repair cohesive hybrid network architectures that combine internal data centers, remote workers, branches, and cloud services. Progent can provide expertise for all types of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers resolve problems with public cloud access, identity, and security.
Microsoft Azure is a leading platform for public cloud software and services that allows you to use infrastructure, virtual servers, and key apps hosted on Microsoft's massive cloud. Azure features more than 100 cloud-based services including the ability to host Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and data backup. Progent can assist your organization to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity management with Azure Active Directory, and plan backup and recovery systems with Azure Backup. Progent can also help you create protected connections to Azure services for at-home workers by configuring and debugging firewalls and VPN tunnels. To find out about Progent's consulting services for Azure, refer to Microsoft Azure consulting services.
Office 365, rebranded Microsoft 365, is Microsoft's popular suite of business productivity applications and cloud-based services available by subscription. Office applications and services are provided in a variety of plans designed for customers ranging from students and small offices to major enterprises. Progent can provide quick and easy online access to experts familiar with Office 365-compatible devices running Windows, Mac, iOS, and Google Android technology. Progent can assist your business to evaluate the various subscription plans offered with Office 365 and deploy 365 apps for your telecommuters to achieve maximum business value. To learn about Progent's support services for Microsoft Office 365, refer to Microsoft 365 consulting expertise.
Microsoft 365 Exchange Online is one of the most popular applications in Azure-hosted Office 365 product line. Microsoft 365 Exchange Online offers the benefits of reduced spending for physical infrastructure, easier management, dynamic scaling, high availability, and other advantages associated with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to operate seamlessly with on-premises deployments of Exchange, allowing customers to create hybrid cloud/onsite networks. Progent's Exchange experts can provide occasional assistance to guide you past challenging IT roadblocks and also offer end-to-end project management services to make sure your at-home workers have easy and secure access to your Office 365 Exchange Online environment. To learn Progent's support services for Microsoft 365 Exchange Online, visit Exchange Online configuration and support expertise.
Amazon Web Services (AWS) is a pioneer in the public cloud arena and is the world's leading source of cloud-based services. Progent offers fast and affordable online contact with cloud connectivity consultants who can assist your business to design, deploy, manage, and troubleshoot hybrid information networks that integrate Amazon AWS cloud services with on-premises data centers and with other popular cloud platforms such as Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking experts to help you to build a high-availability network model so your employees have a consistent computing environment regardless of whether they are working from your headquarters, a branch office, from home, or on the road. For information about Progent's consulting expertise for Amazon AWS, see Amazon AWS integration support.
Google Cloud Platform (GCP) is a popular collection of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help your organization to expand your existing IT assets with the Google Cloud, and Progent's DBA experts can show you how to make your critical apps cloud friendly so your telecommuters can take full advantage of Google Cloud services. Progent can help your business to deploy virtual machines on GCP Compute Engine, plan an efficient storage system with GCP Storage, and simplify identity control for teleworkers with Google Cloud Identity services. Progent can also help you to utilize GCP's management technology to control and track your GCP ecosystem. To learn, visit Google Cloud Platform integration services.
Help Desk Services for Remote Workers
An emergency, company-wide changeover to a from-home business model, which might be driven by a pandemic or as an element of a disaster recovery/business continuity process, can overwhelm even the most efficient in-house Call Desk. Progent's Help Desk services make it possible for organizations of any size to outsource or augment their Call Desk with Progent's online Technical Response Center (TRC) team.
- Progent's Standard Help Desk support services utilize Progent's extensive network of remote IT support specialists combined with world-class trouble ticketing and tracking technology to offer an economical, advanced Help Desk. Progent's Standard Help Desk Services offer an end-to-end solution that addresses all aspects of remote Level 1 desktop technical support from service requests through ticket generation, desktop sharing, problem resolution, and incident reporting. A web-based User's Service Portal allows from-home workers to track or revise the status of their active tickets, enter information, and upload screenshots and attachments. Technical support services are delivered at a significant price reduction off Progent's normal Level 1 technical service rates, and Progent makes available optional fast hand-off to Level 2 and Level 3 IT specialists to resolve complex issues. To find out more, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Support Desk Augmentation Service allows you to supplement your existing Call Desk team by sharing delivery of Call Center services transparently between your in-house support organization and Progent's nationwide pool of desktop support engineers and subject matter experts. Progent's shared Help Desk Call Center service is based on a collaborative support model utilizing the leading professional services automation (PSA) platform for handling help requests and trouble tickets, establishing ownership, monitoring progress, and generating management reports. For details about how Progent's Support Desk Supplementation Services can help your company to deliver best-in-class desktop support to your teleworkers, go to Progent's Call Desk supplementation Services.
Cybersecurity for At-Home Workers
Telecommuters often run their personal equipment and work in an unsecured environment. This worsens their exposure to cyber threats and demands judicious deployment of firewalls, remote endpoint monitoring, and the enforcement of security policies that follow leading practices. Progent's veteran roster of certified cybersecurity experts can help your company to design, implement and manage a compliant cybersecurity solution that guards critical data in networks that incorporate telecommuters.
Firewalls allow companies to create a network that can be securely utilized by on-premises users as well as by an at-home workforce, mobile workers, suppliers, clients, and other stakeholders. Modern firewall appliances allow you to configure and control appropriate permissions to various classes of users and to expand your network and modify your security profile as your business evolves and as cyber threats grow more sophisticated. Progent supports both current and legacy firewall appliances from all major vendors including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. For details about Progent's firewall configuration services, visit firewall integration and support expertise.
Remote Endpoint Security Monitoring makes it possible to track the disparate devices used by teleworkers and either block or spot and mitigate modern cyber attacks like ransomware. With ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on each secured endpoint device, monitoring all activity and utilizing state-of-the-art machine learning and full execution context to identify zero-day attacks on arrival. When a cyberattack is discovered, ProSight Active Security Monitoring immediately isolates the infected endpoint from the corporate network to quarantine the threat. Because the ProSight ASM agent is autonomous, endpoints stay secure even if they are disconnected from the Internet. For more information about ProSight Active Security Monitoring, see remote endpoint security monitoring for telecommuters.
Security Audits can evaluate the vulnerability of your network to all classes of external and local security threats for an environment that incorporates remote workers. Progent can deploy remote, automated cybersecurity inventory scanning for quickly and affordably uncovering a broad range of security holes that can be found over the Internet. Progent's security assessment experts, which can be provided by security experts with top credentials including CISA, CISSP, and GIAC, can help you to audit your operations and governance policies and review your IT infrastructure to allow you to design top-level protection for your at-home workers.
Data Protection Solutions for Remote Workers
Data Protection covers backing up and recovering critical information so as to prevent data loss and reduce recovery time and effort in case of storage failures resulting from equipment breakdowns, software hiccups, operator mistakes, cyber attack, or any other reason. Reliable data protection strategies can be particularly challenging to design and maintain in hybrid environments that combine local data centers, cloud resources, and at-home workers.
- Backup/Recovery strategies for telecommuters must address diverse types of user-owned endpoints. Progent can provide fast remote help from consultants knowledgeable about a broad array of products for protection Windows, Apple and Linux/UNIX servers and desktop computers as well as laptops, tablets and smartphones. Leading backup/recovery products maintained by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Mozy, and Time Machine. To protect data distributed across a hybrid network, Progent can provide ProSight Data Protection Services, a backup/recovery service that uses cloud-based storage and features granular recovery and unified management capabilities.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically envision circumstances that require a quick switch to a work-at-home environment. Progent's senior disaster recovery planning consultants and business continuity planning consultants can assist your business to create, document and test a DR/BC strategy that addresses the logistics of switching to an at-home workforce.
Unified Management for At-Home Workers
Microsoft has rebranded and reshuffled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud management of remote endpoints and Configuration Manager for managing local endpoints. Endpoint Manager features a centralized solution for protecting corporate information by controlling local, mobile, and at-home endpoints.
Microsoft Intune
Intune is part of Microsoft's Endpoint Management suite that also includes Configuration Manager. Intune is a cloud-based service for managing and protecting mobile computers and applications. Managed endpoint devices can be personally owned or company owned. IT administrators managing the enrolled endpoint devices of teleworkers can utilize Intune to provision and authenticate applications on managed devices, push updates and certificates, configure rules for permission to access data and networks, set passwords, create VPN connections, determine how home-based workers share data, establish threat defense, verify security compliance, and delete corporate information from lost, stolen or decommissioned endpoint devices. Microsoft Intune runs with iOS, Google Android, Windows, and macOS/OS X computers. To learn about Microsoft Intune and how Progent can assist you to use Microsoft's Endpoint Management to administer the devices of your telecommuters, go to Intune telecommuter device management experts.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich unified MDM platform that helps network managers to keep remote endpoint devices current and protected. Workspace ONE uses VMware AirWatch technology for unified endpoint administration combined with VMware's Horizon virtual software delivery platform for access control, app management, and configuration management of endpoint devices. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-site product through a perpetual license. Key capabilities of VMware Workspace ONE include fast over-the-air deployment of new laptops, quick onboarding of new users, policy setting and enforcement for all categories of endpoints, unifies management reporting and analytics, email encryption, and seamless integration with Microsoft applications and cloud products. For details about Progent's support services for VMware Workspace ONE, see VMware Workspace ONE remote endpoint management expertise.
Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient work-from-home solution for your Orlando, Florida organization, call
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Microsoft Dynamics NAV Integration Services
Application Consultant Microsoft Dynamics NAV
Progent can provide online and on-premises deployment, upgrade, application development, BI reporting for Dynamics 365 Business Central/NAV.
Linux Network Monitoring, Nagios and MRTG Engineers
Linux Network Monitoring Help and Support
Nagios and MRTG are useful, license-free monitoring utilities that run on the Linux OS and can be used to analyze UNIX/Linux environments, MS Windows networks, or multi-OS situations in which the Linux OS and Windows coexist. Nagios allows system managers to track system services such as SMTP, HTTP, SSH, and PING. Multi Router Traffic Grapher allows you to graph the bandwidth through SNMP network devices such as servers, routers, and switches. Progent's network integration engineers can help you use both these programs to tune and troubleshoot your computer network.
Contact Progent
Contact Progent
For small organizations interested in Progent's network support outsourcing, design expertise, or technical support offerings, call 800-993-9400 or e-mail information@progent.com.
Check Point Sandboxing Firewall Network Install
Auditor Check Point SandBlast
Progent's Check Point Software firewall consultants can help you plan, configure, and manage firewall environments built around Check Point NGFW firewalls and Check Point's subscription-based security services. Progent's consultants can also assist you maintain older Check Point firewalls or migrate smoothly to Check Point's next-generation security gateways.
Colocation Facility Technical Support
Data Center Colo Integration Support
Colocation data centers make it possible for businesses to share world-class facilities for housing network hardware that supports vital applications and services. Progent's Microsoft and Cisco certified IT experts can assist your small business with all aspects of your colocation program such as selecting and moving to a colocation facility, creating network topology, defining required equipment, on-premises and remote maintenance, establishing offsite system management, and education your IT staff.
Support and Integration Windows Server 2008 DirectAccess
Windows Server 2008 DirectAccess Setup and Support
Microsoft Windows Server 2008 represents an important advance in making information networks more secure and fault tolerant, simpler to virtualize and manage, faster, and able to offer an improved platform for web publishing. Progent can help your company benefit fully from the enhancements incorporated into Windows Server 2008 by delivering consulting, troubleshooting, education, temporary staffing, monitoring, and security expertise.
Cisco CCIE Online Consultants
Cisco Switch Small Business IT Consultants
Progent can assist you to deploy Cisco's networking technology to create a solid foundation for your onsite, cloud-centric, or hybrid data center and streamline operations in vital areas such as resource utilization, security and compliance, manageability, uptime, and recoverability.
ProSight Private Cloud Hosting Services Specialists
ProSight VM Hosting Consultant
Progent's ProSight Virtual Hosting service provides comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the maximum degree of dependability and scalability and is also easy to move to another host. ProSight Virtual Hosting options are built on proven virtualization technologies that allow small and midsize companies with mixed- platform environments to save significantly on the expense of capital investments, infrastructure maintenance, and network management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.
Microsoft T-SQL Coder
SQL 2008 Reporting Services Development Companies
Progent's certified SQL Server application developers and DBAs offer remote consulting to help businesses of any size to create, administer, and troubleshoot applications powered by the Microsoft SQL Server RDBMS platform and .NET framework. Progent's SQL Server consultants can provide support for any element of the application life cycle in environments that can include small business or departmental databases to N-tier VLDB applications and data warehousing.
CIO Professionals
CCIE Expert Certified Online Support CIO
Progent offers the part-time or temporary assistance of a veteran Chief Information Officer to provide strategic direction to assist your company pick and support network solutions appropriate for your present situation and that can serve as a solid foundation for your future growth. Progent's part-time Chief Information Officer services offer financial advantages to organizations who want to optimize the impact of their IT investment but who are unable or hesitant to take on one more executive-level manager to their head count. Since Progent is vendor-agnostic, with a sizable team of engineers certified to support all major OS platforms and connectivity technologies plus a wide selection and business applications, Progent is in an ideal position to provide objective recommendations as well as advanced technical support for creating information solutions that fit the special requirements of your business.
Software patch management Engineers
After Hours Patch management services Consulting Services
Progent's managed services for software and firmware patch management offer organizations of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and documenting updates to your servers, endpoint devices printers, network infrastructure appliances such as switches and Wi-Fi APs, and Internet-of-Things devices such as sensors and health monitors.
Network Device Configuration Management Remote Consulting
ProSight Remote Network Infrastructure Troubleshooting IT Consultant
Progent’s ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for small and mid-sized businesses to diagram, track, reconfigure and debug their connectivity hardware like routers and switches, firewalls, and access points as well as servers, endpoints and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch makes sure that network diagrams are always current, copies and manages the configuration of almost all devices connected to your network, tracks performance, and generates alerts when problems are discovered. By automating complex network management processes, WAN Watch can cut hours off common tasks like making network diagrams, reconfiguring your network, locating appliances that need critical updates, or resolving performance bottlenecks.
Altaro O365 SharePoint Backup Online Support Services
Altaro Office 365 Teams Chat Backup Computer Consultants
Progent is a certified Altaro partner and can design and manage an implementation of Altaro Office 365 Backup to protect your Office 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, plus user and group Teams Chats.
CCIE Expert Certified Small Business WAP371 Computer Engineer
24/7 Small Business WAP131 On-site Technical Support
Cisco's Small Business 100, 300 and 500 series of APs are Linux-powered units engineered as entry-level Wi-Fi solutions for small offices. Progent's Cisco CCIE-certified wireless network infrastructure experts offer online or onsite integration and debugging services to help your organization to plan, configure, upgrade, tune, manage and troubleshoot Cisco Small Business wireless AP environments of any size or architecture.
Work at Home Video Conferencing Support Outsourcing
On-site Technical Support At Home Workers Video Conferencing
Progent can assist small and mid-size organizations to deploy and troubleshoot teleconferencing applications to enable their remote workforce to collaborate efficiently with colleagues and clients.
24x7 Network Consultants Exchange Server 2016 Migration Planning
Microsoft Support and Help Exchange 2016 Migration Planning
Progent can help your business in all phases of your migration to Exchange Server 2016 such as planning high availability infrastructure for an on-premises, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V strategy; determining storage requirements for your virtual machines, databases and logs; configuring HLB for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; providing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.
Email Intent Analysis Engineer
Email Quarantine Consulting Services
Progent's ProSight Email Guard uses the technology of leading information security companies to deliver web-based management and comprehensive protection for all your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter serves as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your vulnerability to external threats and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a deeper level of inspection for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam protection, DLP, and encryption. The on-premises gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
Urgent Cisco Unified SIP Proxy On-site Support
CUCM and SIP Integration Remote Support
Progent's Cisco-certified SIP infrastructure consultants can assist your business to design, integrate, manage, troubleshoot and upgrade Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks and offer affordable online or onsite support to help businesses to move efficiently to a modern unified communications network that delivers accelerated return on investment. Progent's certified Microsoft collaboration experts can help you to configure connections between Cisco's CUBE Session Border Controller and Microsoft's rich media applications such as Skype for Business Server or Lync for access to a SIP-based IP PSTN trunk.
SQL 2008 Reporting Services Design Firms
Microsoft SQL Consultancy
Progent's Microsoft-certified SQL Server developers and DBAs offer remote consulting to assist businesses of any size to build, manage, and maintain applications based on the Microsoft SQL Server RDBMS platform and Microsoft's .NET architecture. Progent's SQL Server consultants can provide help with any facet of the application life cycle in solutions that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.
24x7 Private Cloud Virtual Datacenter Hosting Consult
Consulting Services ProSight Virtual Machine Hosting
Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size organization's production servers in a solution that delivers the highest level of dependability and expandability and is in addition simple to transfer to another host. ProSight Virtual Hosting services are based on mature virtualization technologies that allow small companies with mixed- platform IT systems to economize significantly on the expense of capital investments, system maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unmatched degree of vendor independence.
Top Ranked Services 64-bit Processing
CISSP Certified Security 64-bit Migration Specialist
Progent’s Microsoft-certified engineers can assist you to enhance your workstations from 32 to 64 bits. Progent can assist you to understand the costs and advantages of upgrading to 64-bit PC desktop processing, design an affordable migration strategy that reduces business interruptions, and provide inexpensive, professional online support to assist your organization to configure 64-bit desktop operating systems and application programs on your current hardware.
Remote Access IT Consultants
Remote Access IT Services
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified support staff can help your small or medium sized business integrate and support Cisco’s security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware appliances, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and provide the versatility to evolve with your growing business needs. Progent’s Cisco-Certified network consultants support Cisco’s comprehensive family of hardware and software targeted at preventing data theft, virus and worm outbreaks, DDoS attacks, and other threats to your network. Progent can help you deploy Cisco products to get safe access, intrusion protection, and comprehensive Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a central user access control foundation for user authentication, permissions, and tracking from a graphical Web interface.
Microsoft Windows 2012 R2 Remote Troubleshooting
Emergency Integration Windows Server 2012 R2 Clustering
Progent's Microsoft-certified professionals can help you to evaluate the benefits of Microsoft Windows Server 2012 R2 for your company, develop test systems and rollout plans, optimize your network for local, multi-location, private or public cloud-based, and hybrid datacenters, train your IT support staff, create an enterprise-wide security plan, streamline network management, assist with application development, and build and test a DR/BC plan.
Specialist Microsoft Exchange Server Migration
24 Hour Specialist Exchange Server Migration
Progent's Microsoft-certified network experts can assist you to determine the value of Microsoft Exchange Server 2010 for your company and can help your IT staff to design and carry out a smooth migration to Exchange 2010 from Exchange Server 2003 or Exchange 2007 Server that will provide fast ROI by increasing your workers' efficiency, cutting the expense of hardware and support, streamlining administration, and consolidating your vital communications platforms.
Mac Network Security Engineer
Mac Spam Filtering Technology Professional
Progent's CISM-certified security consultants can show you how to secure your Mac network through professional services such as performing security audits, clean up after virus and denial of service attacks, configuring firewalls, integrating secure off-site and mobile connectivity, deploying monitoring programs for defense against viruses, spam, and malware, and developing a company-wide security strategy appropriate for the particular goals of your business network.
Remote Consulting Services Citrix Stage Manager
24/7/365 Online Help Citrix Disaster Recovery
Progent's Citrix-certified consultants can assist you to assess the potential strategic benefits of the various editions of Essentials for Hyper-V, help you to use Citrix administration utilities with your Microsoft Hyper-V environment, and show you how to deploy Citrix Essentials for Hyper-V to improve the performance, availability, consistency, and recoverability of your virtualized network while reducing the cost of equipment and support and streamlining management processes.
Meraki Access Point On-site Technical Support
Wireless AP Computer Consultants
Progent's Cisco-certified wireless technology consultants can assist you to deploy, administer, and debug Cisco wireless products such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points as well as Cisco's Wireless Network Controllers.
Fault-tolerant Internet Connectivity Network Consulting
24x7 Fault-tolerant Internet Connectivity Consulting Services
Progent's Cisco-certified network engineers can show you how to build an economical, fault tolerant Internet configuration architecture that can deliver 24x7 Internet access through a broad array of high availability Internet network technologies including high availability BGP, transparent fail-over, and redundant ISPs. Progent offers CCIE professionals to help you utilize the most current technology for high availability Internet connectivity to create an affordable, completely redundant Internet interface with automatic failover and other features to deliver non-stop Internet availability.
Security Support and Help
PIX Firewall Migration Configuration
Cisco's PIX firewalls have reached end of life and Cisco may no longer support these legacy devices. Progent continues to offer technical support for Cisco's PIX 500 Series firewalls to help you with maintenance and Progent can also help you assess whether to move up to the latest firewall technology from Cisco. Progent's Cisco-certified experts can help your company plan and implement a cost-effective upgrade to Cisco ASA 5500-X firewalls following leading practices.
Top Rated Support and Help Microsoft Exchange Server 2016 Upgrade Planning
24 Hour Exchange Server 2016 Upgrade Consulting Services
Progent can assist you in all phases of your migration to Exchange 2016 including designing high availability (HA) infrastructure for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying mass storage capacity required for your VMs, databases and log files; configuring HLB for high-availability client access services; designing, building and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; performing client remediation with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Immediate Proxim Computer Engineer
24-7 Cisco Meraki wireless Information Technology Consulting
Progent's Wireless Consulting Services provide a convenient, affordable option for companies of any size to deploy, manage and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi networks, Progent can help you design and install hardware like Cisco's Aironet and Meraki wireless access points and wireless network controllers. For mobile messaging and online business applications, Progent supports Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.
Award Winning Cisco Firepower 9300 Series Firewalls Online Help
Technical Support Firesight
Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost over Cisco's previous-generation ASA 5500-X firewalls and offer unified management of advanced security capabilities like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can help your organization to design and carry out a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage IT environments that span branch offices, data centers, and cloud resources.
Consulting Services Exchange 2003 Server Upgrade
Upgrade Consulting Exchange 2003 Server
Progent's certified consultants offer technical help and network consulting expertise for Exchange Server 2003, Windows Server 2003, and for the complete line of Microsoft Servers. Progent's migration, configuration, administration, and support expertise for Microsoft Exchange Server include planning, installation, project management, local and remote troubleshooting, Help Desk outsourcing, expert security consulting, and full-service IT outsourcing.
Professional School District Exchange
Consultant Local Government Cisco
Progent has extensive experience providing a full-spectrum of online network support and emergency repair services to local governments and schools throughout the U.S. Progent is one of the pioneers in delivering advanced remote network consulting and has provided network support to organizations in every state. Online support eliminates travel expenses and resolves issues more quickly than on-premises service calls.
Network Consultant Microsoft Denali
Immediate SQL Server 2012 AlwaysOn Availability Groups Network Consultant
Progent offers the expertise of Microsoft-certified engineers as well as seasoned database application developers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity planning specialists, and security consultants to assist your business to evaluate the likely benefits of SQL Server 2012 for your organization, set up test systems at your site or at Progent's test lab, design and execute out a smooth migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS solutions, and define an efficient and safe network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012.
Cisco ASA firewall VPN Remote Support Services
ASA 5500-X Firewall with Firepower Specialist
Progent’s certified Cisco network security consulting professionals provide high-level PIX and ASA Firewall consulting support covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack defense, and secure connectivity services. Ranging from economical, easy-to-install desktop appliances for small and home businesses to modular enterprise-class products, Cisco PIX Firewall and ASA Firewalls offer a high level of security, high throughput, and high reliability for network environments of any size. PIX and ASA Firewalls are based on a proven, specially designed platform, minimizing common OS-specific security gaps.
Microsoft Dynamics Programming Firms
Consultant Services Dynamics GP Development
Progent's expertise providing Microsoft .NET support and SQL Server consulting, and Progent's programming experience with VBasic, XML, and other developer tools enable Progent to design specialized mission-critical applications and eCommerce solutions that integrate seamlessly with Dynamics GP/Great Plains Software. Progent's Dynamics GP/Great Plains reporting services can help you design reports that let you analyze your business more effectively, transforming raw data into valuable insights into your company and customers.
ProSight Behavior-based Ransomware Detection Consultancy
Immediate ProSight Ransomware Defense Consultants
ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior analysis technology to defend endpoint devices and servers and VMs against new malware attacks like ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus products. ProSight ASM safeguards on-premises and cloud-based resources and offers a unified platform to address the entire threat lifecycle including protection, identification, mitigation, remediation, and forensics. Key features include one-click rollback using Windows VSS and real-time network-wide immunization against newly discovered threats.
Urgent Windows Server 2019 Hybrid Configuration Online Consulting
Windows Server 2019 Kubernetes Containers Network Engineer
Progent's Microsoft-certified Windows Server 2019 experts can assist your company to design and implement a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant enhancements in scale, speed, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and Linux support.
Dynamics GP Web Services Consultants
Microsoft Dynamics GP Setup and Support
Progent's seasoned application designers and programmers can help your company to build enhancements to Microsoft Dynamics GP that address the unique requirement of your business while retaining the benefits of Windows integration and connectivity. Progent can also provide help with a selection of software development tools that can be utilized to build integrations with Microsoft GP. These tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Continuum, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.
Dynamics GP/Great Plains Troubleshooting
Dynamics GP Accounting Configuration
Progent’s Microsoft certified experts provide a variety of consulting services for Microsoft Dynamics GP/Great Plains. Microsoft Dynamics GP is a Microsoft accounting platform and corporate management solution based, like all Microsoft accounting solutions, on the scalable and popular foundation of Windows technology. Microsoft Dynamics GP 2010, the most recent edition of Microsoft accounting software in the Dynamics GP/Great Plains family, offers a cost-effective tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and HR. Microsoft Dynamics GP/Great Plains is simple to deploy and configure, and with its segmented approach you are able to license only the capability you currently require, with the ability to add clients and enlarge functionality in the future. Progent’s Dynamics GP Software consulting engineers can help you deploy, customize and administer Microsoft Dynamics GP 2010 and also earlier editions of Dynamics GP/Great Plains.
24-Hour 802.11ac Access Point Setup and Support
wireless VoIP phones and Meraki APs Specialist
Progent's Cisco-certified wireless integration consulting experts can assist you to deploy, administer, and troubleshoot Cisco Wi-Fi products including Aironet and Meraki 802.11ac wireless access points (APs) plus Cisco's Wireless Network Controllers.
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