Perth Teleworkers Solutions Advisor
System Planning, Setup, Administration and Troubleshooting Consulting Services
Expanding your at-home workforce may have a significant effect on IT infrastructure, security/compliance, and company processes. Progent has 20 years of background helping businesses of all sizes to plan, deploy, administer, optimize, and troubleshoot IT environments that support a remote workforce. Progent can help your Perth organization to select the appropriate technologies and follow leading practices in creating and maintaining a secure virtual office solution for telecommuters that facilitates collaboration and delivers maximum value. Progent can provide services ranging from on demand guidance for getting you over occasional IT roadblocks to comprehensive project management or co-management to help you carry out business-critical tasks.
Progent can help Perth, Western Australia businesses to succeed with any aspect of building a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud integration, Help Desk services, security and compliance, data protection solutions, and centralized management.
Network Infrastructure for Telecommuters
Integrating the network infrastructure required for an at-home work environment can be especially challenging if you must accommodate a combination of worker-owned equipment like PCs and notebooks, routers, and Wi-Fi APs from an assortment of vendors and with a mix of operating systems and firmware releases. Progent's background delivering online help for both legacy as well as current IT products in remote office venues allows you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for making necessary upgrades. Support services available from Progent to help your company to create a productive work-at-home infrastructure include:
- Virtual Private Network (VPN) technology makes it possible to establish a secure connection for authorized remote employees to access IT assets located at your corporate data center or in a public cloud. Progent's consultants can help you to deploy and manage VPN connections between your at-home workforce and your key IT resources by providing remote VPN configuration consulting. For organizations using Cisco's ASA security appliances, Progent's Cisco ASA experts can assist your remote workers to set up Cisco's AnyConnect software for safe VPN connections for a broad range of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure platforms enable a telecommuter to see and use a data center computer's desktop. This provides IT managers substantial control over the computing ecosystem of at-home employees and ensures remote users a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI solutions.
- Routers connect home computer networks to the Internet and typically support VPN tunnels, local Wi-Fi networks, and firewall services. Progent offers top-tier online support for configuring routers from all major manufacturers. See router integration support from Cisco-certified experts.
- Home Wireless networks, often supporting the whole family and guests, are commonly utilized by telecommuters to access their Internet router for work. This can cause performance and cybersecurity issues. Progent can help businesses to resolve these problems by delivering services that include Aironet integration consulting, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi wireless AP integration help.
- Internet access methods affect the speed and availability of connections between at-home workers and the corporate network. Vital applications might demand redundant Internet access in the event the primary connection fails. Progent can provide expertise for selecting ISPs, selecting sensible service bundles, and integrating high-availability Internet connections. See Internet access solutions.
IP Voice Solutions for Telecommuters
Expanding the business phone environment to accommodate teleworkers is vital to supporting an effective at-home workforce. A variety of cloud-centric IP voice platforms are popular with small and mid-size businesses to server remote users. Many enterprises depend on Cisco's modern or older platforms for VoIP solutions. Progent can assist businesses of any size to plan or tune a telecommuter VoIP environment that provides the versatility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to assist businesses tune their current Cisco IP voice environments to support an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers advanced telephony features to devices such as VoIP phones, media processing platforms, Voice over IP gateways, and multimedia software used throughout the network. CUCM supports other mixed media services such as unified messaging, video conferencing, and customer interaction networks. For more information about Progent's Cisco Unified CM or CUCM support, visit CUCM consulting services.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can assist you to maintain your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other early IP voice platforms, see CallManager consulting.
- Cisco IP Gateways provide connectivity with public telephony networks and with clients operating outside the corporate perimeter such as at-home workers. Progent offers consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 product lines as well as for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to expand your wide area network architecture to work with these solutions and provide on-demand deployment and troubleshooting services.
Voice/Video Conferencing for At-Home Workers
A broad selection of voice/video conferencing products from leading vendors enable online discussions, video conferencing, chat, and content sharing for both local users and telecommuters. Many companies use a mix of products to accommodate their different partners and customers. Progent's communications experts can help you to manage your current conferencing environment and enhance the experience of your at-home employees.
- Skype for Business is Microsoft's popular communications platform that enables presence, IM, voice and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the expertise of Microsoft-certified consultants who can help your company to configure and maintain Skype for Business clients to support your at-home employees. For details about Progent's support expertise for Skype for Business, refer to Skype for Business integration experts.
- FaceTime is Apple's multiuser video calling platform for compatible iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Later versions of FaceTime allow as many as 32 simultaneous users for video sessions. For details about Progent's support services for Apple FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Delivered via Cisco's Webex Cloud, Webex services include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference and training. To learn more about Progent's consulting services for Webex and for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with capabilities such as IP voice and video calling, persistent chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for other Microsoft 365 products, visit Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and help your business to optimize your network architecture to run them.
Microsoft Integrated Collaboration Software for Remote Workers
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suites, providing a powerful ecosystem of productivity apps that create a consistent user interface for sharing information across multiple sites and on a wide selection of endpoints. Progent has provided online consulting services for SharePoint and Exchange since their initial publication and can help your company to configure these flagship collaboration products to maximize the productivity of your at-home workforce.
SharePoint utilizes web sites to facilitate collaboration and knowledge sharing by offering policy-driven delivery of content, business processes, and tools for searching through enterprise-wide information silos. SharePoint permits you to build protected portals that permits at-home workforce to view and edit aggregated corporate intelligence by means of Wikis, Blogs, social sites, and Web Parts (Widgets). To learn about Progent's SharePoint consulting expertise, see SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, visit integration consulting for Exchange Server.
OneDrive is Microsoft’s collaborative cloud storage service, similar to GoogleDrive. At-home users can save files to the OneDrive service, and colleagues anywhere can share them safely through a browser. Provided with Microsoft 365, OneDrive enables at-home workers to co-author documents. Revisions created offline are automatically synced when you reconnect to the Internet. To find out about Progent's support services for Microsoft OneDrive, see Microsoft Onedrive configuration experts.
Public Cloud Integration Services for Remote Workers
Progent offers affordable online support for enabling businesses to build, manage and troubleshoot integrated hybrid network architectures that combine physical data centers, telecommuters, branch offices, and cloud services. Progent can provide expertise for all types of public cloud service including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service. Progent can help at-home workers fix problems with public cloud access, authentication, and security.
Azure is a leading platform for cloud software and services that allows you to utilize IT infrastructure, virtual servers, and key apps running on Microsoft's extensive cloud. Microsoft Azure offers over 100 services services such as hosting for Windows and Linux-based virtual machines, scalable cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can help you to deploy VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and design data backup and restore solutions with Azure Backup. Progent's cloud experts can also show you how to create protected access to Azure for at-home workers by configuring and troubleshooting firewalls and VPN IPsec tunnels. For details about Progent's consulting expertise for Microsoft Azure, refer to Microsoft Azure consulting.
Office 365, rebranded Microsoft 365, is Microsoft's growing family of business productivity software and cloud services offered by subscription. Office applications and services are provided in a selection of bundles intended for users ranging from students and households to large corporations. Progent can provide quick and easy online contact with experts familiar with Office 365-compatible clients running Windows, Mac, iOS, and Google Android operating systems. Progent can assist you to evaluate the various subscription plans offered with Office 365 and deploy 365 apps for your teleworkers in a way that delivers top business value. To learn about Progent's support services for Microsoft Office 365, refer to Microsoft 365 consulting services.
Office 365 Exchange Online is among the most popular applications in the Microsoft 365 product line. Exchange Online offers the benefits of lower spending for data center infrastructure, easier management, on-demand scaling, high availability, and additional benefits inherent with cloud computing. Microsoft has designed Microsoft 365 Exchange Online to run smoothly with on-premises Exchange environments, allowing customers to create hybrid networks. Progent's Exchange consultants can provide as-needed assistance to get you through challenging technical bottlenecks and also offer comprehensive project management outsourcing to make sure your telecommuters have easy and secure access to your Office 365 Exchange Online deployment. For information Progent's expertise for Office 365 Exchange Online, see Exchange Online integration and support consulting.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's leading provider of cloud-based services. Progent can provide quick and affordable online access to cloud connectivity consultants who can assist your organization to design, deploy, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with local resources and with other popular cloud platforms such as Azure. Progent also offers the skills of Cisco-certified CCIE networking consultants to assist your company to create a high-uptime network architecture to make sure your employees have a consistent computing experience regardless of whether they are working from your headquarters, a branch office, at home, or on the road. To find out about Progent's consulting services for Amazon AWS, visit Amazon AWS consulting expertise.
Google Cloud is a popular collection of cloud services that offers Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's certified Microsoft, Linux, and Cisco consulting experts can assist you to expand your existing IT resources with the Google Cloud, and Progent's database experts can help you make your key applications cloud friendly so your remote workers can take full advantage of Google Cloud services. Progent's consultants can help your organization to deploy virtual machines on GCP Compute Engine, design a cost-effective storage system with Google Cloud Storage, and simplify access management for teleworkers with Google Cloud Identity. Progent's experts can also help you to use GCP's management tools to administer and monitor your Google Cloud environment. For information, see Google Cloud Platform consulting expertise.
Help Desk Services for Telecommuters
A rapid, enterprise-wide switchover to a teleworker business model, which might be the result of an epidemic or as an element of a business continuity plan, can overwhelm even the most efficient internal Help Desk. Progent's Help Desk services make it possible for businesses to outsource or expand their Support Desk with Progent's online Technical Response Center services.
- Progent's Standard Help Desk support services utilize Progent's extensive network of remote technical support specialists along with enterprise-class trouble ticketing and follow-up software to provide an economical, modern Help Desk. Progent's Standard Help Desk Services offer a comprehensive solution that handles all facets of online Level 1 PC technical support from initial help requests through ticket creation, screen sharing, issue resolution, and reporting. A browser-based User's Service Portal enables from-home workers to track or edit the status of their active tickets, add details, and upload screen captures or relevant files. Support services are provided at a significant discount off Progent's ordinary Level 1 technical support rates, and Progent makes available the option of fast hand-off to Level 2 and Level 3 IT experts to resolve advanced issues. To learn more, visit Progent's Standard Helpdesk Services outsourcing for small and mid-size businesses.
- Progent's Support Desk Augmentation Service allows your company to supplement your existing Help Desk team by sharing responsibilities for Support Desk services transparently between your in-house IT support personnel and Progent's extensive pool of PC support technicians and subject matter experts. Progent's co-managed Support Desk service uses a co-sourcing support model based on the leading PSA tool for managing service requests and ticketing, establishing responsibility, monitoring progress, and generating management reports. To find out how Progent's Help Desk Call Center Augmentation Services can help your company to deliver best-in-class desktop support to your at-home employees, refer to Progent's Support Desk supplementation Services.
Security for Teleworkers
Teleworkers commonly run their personal equipment and work in an unsecured space. This increases their vulnerability to cyber attacks and requires careful use of security appliances, remote endpoint monitoring, and the enforcement of policies in compliance with best practices. Progent's seasoned team of certified cybersecurity professionals can help your organization to plan, implement and manage a modern security solution that guards vital data in IT networks that incorporate teleworkers.
- Firewalls allow companies to build a network environment that can be safely accessed by on-premises users as well as by telecommuters, mobile workers, vendors, clients, and other stakeholders. Next-generation firewall devices permit you to configure and manage appropriate access rights to various groups of users and to expand your network and modify your security as your company evolves and as cyber threats grow increasingly complex. Progent supports both current and legacy firewall appliances from all major vendors including Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. To learn more about Progent's firewall support expertise, go to firewall configuration and support services.
- Online Endpoint Security Monitoring makes it possible to watch over the various computers used by remote workers and either reject or spot and mitigate modern threats like ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is put on each secured endpoint device, watching all activity and using advanced machine learning and full execution context to detect zero-day threats on arrival. When a cyberattack is discovered, ProSight ASM immediately isolates the targeted device from the corporate network to contain the malware. Because the ProSight ASM agent is self-contained, endpoints remain protected even if they are disconnected from the Internet. For details about ProSight Active Security Monitoring, see remote endpoint monitoring for teleworkers.
- Security Audits can assess the vulnerability of your information system to all classes of external and local security threats for a network that includes telecommuters. Progent can deploy online, automated cybersecurity analysis software for rapidly and economically uncovering a broad range of security weaknesses that can be surfaced over the Internet. Progent's endpoint security audit experts, which can be managed by network security professionals with top credentials such as CISM, CISSP, and GIAC, can assist your business to audit your processes and governance policies and assess your network infrastructure to enable you to implement the highest level of protection for your at-home workers.
Data Protection for Teleworkers
The field of Data Protection covers backing up and restoring critical information so as to avoid data loss and reduce recovery time in case of storage problems due to hardware issues, programming hiccups, operator mistakes, malware, or other causes. Reliable data protection solutions can be especially difficult to design and maintain in hybrid environments that incorporate in-house data centers, public clouds, and at-home workers.
- Backup/Restore strategies for teleworkers must address diverse types of user-owned endpoints. Progent offers fast online access to experts knowledgeable about a wide range of products for protection Windows, Apple Mac and Linux/UNIX powered servers and desktops as well as notebooks, tablets and smartphones. Leading backup/restore products supported by Progent's backup/recovery consultants include Barracuda Backup, Azure Backup, DoubleTake Software, Acronis Backup and Recovery, Retrospect, and Time Machine. To protect data distributed throughout a hybrid network, Progent offers ProSight Data Protection Services, a managed backup/recovery service that utilizes cloud storage and features fine-grained recovery and unified management capabilities.
- Disaster Recovery/Business Continuity strategies commonly anticipate scenarios that require a quick changeover to a work-at-home environment. Progent's senior disaster recovery preparedness experts and business continuity planning specialists can assist your company to produce, document and validate a DR/BC strategy that includes the logistics of switching to telecommuting.
Unified Management for At-Home Workers
Microsoft has renamed and rebundled its endpoint management platforms under the title Endpoint Manager, which includes Intune for cloud management of remote devices and Configuration Manager for managing local endpoints. Endpoint Manager features a centralized environment for protecting critical data by managing local, mobile, and home-based endpoint devices.
Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Microsoft Configuration Manager. Intune is a cloud-based service for managing and securing mobile devices and software. Remote endpoint computers can be personally owned or company owned. IT admins managing the endpoint devices of telecommuters can use Intune to deploy and authenticate applications on devices, push updates and certificates, set up rules for permission to access data and networks, manage passwords, create VPN tunnels, control how teleworkers share data, set up threat defense, ensure compliance, and erase corporate data from missing, stolen or deactivated devices. Intune works with Apple iOS, Android, Windows, and macOS endpoints. To find out about Microsoft Intune and how Progent can assist your company to use Microsoft's Endpoint Management to manage the endpoint devices of your teleworkers, go to Intune telecommuter endpoint management expertise.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) product that allows network managers to keep off-premises endpoints current and secure. Workspace ONE incorporates VMware AirWatch for centralized endpoint management plus VMware's Horizon virtual software delivery platform for authorization control, application management, and setup management of endpoint devices. Workspace ONE runs with endpoints powered by Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is offered by subscription as a cloud service or as an on-premises product through a perpetual license. Key capabilities of VMware Workspace ONE include rapid over-the-air deployment of out-of-the-box laptops, quick onboarding of new employees, policy setting and enforcement for all classes of devices, unifies reporting and performance analytics, email encryption, and tight integration with Microsoft apps and cloud-based products. To find out about Progent's support for VMware Workspace ONE, go to VMware Workspace ONE remote endpoint management consultants.
Contact Progent for Telecommuter Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Perth, Western Australia organization, call
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Full-Time Job Freelance EDI Consultants
Full-Time Jobs Freelance Microsoft Consultant
Progent's Experts Group provides consulting in key technologies that include Apple OS integration and programs; Consulting for Linux-powered, UNIX, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Mission-critical and specialized application support; CIO, management information analyst, and project logistics services; Custom applications development and integration; Web site, electronic business, Electronic Data Interchange, and client portal development and integration; DBM support and performance help; Management information consulting; and Telecom systems support.
Urgent Network Solutions Online Office 365 Word Training
Microsoft Certified Expert Online Office 365 Word Training Information Technology Consulting Companies
Progent's webinars offer small businesses the affordability, convenience, and versatility of online learning and the proven training methods of experienced teachers who utilize sophisticated collaboration software to reproduce real-time, participatory classrooms. Progent can provide webinar training for key desktop applications including elements of Microsoft Office suite such as Microsoft Office Excel, Word, PowerPoint, and Project: Dynamics accounting and management software including MS Dynamics GP; as well as additional popular desktop applications like Adobe Photoshop, Adobe Acrobat Writer, and Crystal Reports.
Cisco firewall IPS Computer Consulting
Consultants ASA 5500-X Firewall with Firepower
Progent's Cisco-certified CCIE network experts can assist your company to maintain your legacy PIX 500 or ASA 5500 firewalls and upgrade to ASA 5500-X firewalls with Firepower Services. Progent can also help your organization to design, integrate, tune, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services
Top Firewall Security Cybersecurity Consultancies
Security Consulting VPN Security
Progent provides small and medium size companies professional support for Intrusion Protection products and IPsec VPN technology from major firewall and Virtual Private Network security companies including WatchGuard, Juniper, and Symantec. Progent can show you how to create a comprehensive security strategy and choose the right products from a variety of suppliers to achieve your security objectives while sticking within your budget restraints.
Biggest Meraki Wave 2 Wi-Fi Access Point Technical Support Services
Meraki MR72 Access Point IT Consultants
Progent's Cisco Meraki wireless access point consultants provide online and on-premises support to assist businesses of all sizes to design, deploy, manage, upgrade or repair Wi-Fi networks that utilize Cisco Meraki wireless access points. Progent can help your business to set up and manage Meraki-based Wi-Fi networks for sites that can range from a teleworker's home or a remote office to a campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology such as Catalyst and Nexus switches, routers and ASA firewalls to build a seamless ecosystem that provides the same connectivity, responsiveness, security compliance, ease of management and uptime for wired and wireless clients regardless of their location or device.
24x7x365 Consultant Services Internal Cybersecurity Scan
Internal Network Security Inventory Engineer
Progent provides small businesses a pair of ultra-affordable security evaluation scanning packages that provide, for a set price, remotely administered inventory scans of your network security profile which are evaluated by expert security engineers who interpret the data collected by the scan, present unbiased summaries of your existing security vulnerability, and offer suggestions for improvements. Progent offers two complementary network security inventory packages for external and internal security scanning that are priced to meet the budgetary realities of small companies while delivering enterprise-quality assessments of your IT network's vulnerability to attack.
Consultant Services Remote Network Monitoring
Remote Network Monitoring On-site Technical Support
Remote 24x7 network monitoring, automated alerts, and actionable analytical reporting are vital to preserving the health of your IT system and eliminating unnecessary and expensive downtime. Remote Monitoring and Management (RMM) technology has advanced to the point that businesses of any size can get a degree of network stability that was previously reserved for enterprises. Progent offers a variety RMM options available as economical service packages created to assist you to detect and resolve a an array of IT network problems before they get big enough to hurt your business.
Specialists QTS Sacramento Data Center
QTS Data Center Professional
The QTS Internet Data Center is situated in the seismically-stable Natomas area of Sacramento, CA. If you are currently utilizing the QTS data center as a colocation site or if you are considering moving your main or disaster recovery system to Herakles/QTS, Progent offers a range of cost-effective services including data center migration, equipment deployment and updates, network optimization, project management, virtual server expertise, remote monitoring, streamlined network administration, application development, disaster recovery planning, security assessment, and the support of Progent's Test Lab.
Microsoft Windows Server 2003 Cluster Computer Consultant
Non-stop Clustered Servers Support Services
Progent offers Microsoft Windows Cluster Server support to help your business implement non-stop clustered servers designed to provide 100% uptime. Clustered Windows servers for high-availability networks include Microsoft Windows 2003 Cluster Server, SQL Cluster, and Exchange Server Cluster. By helping you create fault-tolerant clustered server environments powered by Windows Server Cluster 2003, Progent’s Premier Windows professionals ensure that your fault-tolerant server clusters are set up to optimize the competitive advantage of your computer network.
NetApp MetroCluster Troubleshooting Consultancy
NetApp Disaster Recovery Consultant
Progent can provide enterprise customers the services of a certified NetApp consultant for remote or onsite support for NetApp's complete family of SAN storage products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror, SnapVauly incremental backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series storage lines. Components of NetApp SAN storage technology supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to help you to take care of issues with NetApp SAN storage environments efficiently based on leading practices.
Specialists Office 365 Deployment Readiness
Office 365 and iOS Configuration
Microsoft Office 365 Exchange Online allows you to use cloud-resident servers, mailboxes and other email components to lower hardware expense and administrative hassle. You can deploy Office 365 Exchange Online to run all your mailboxes, or you can set up a hybrid solution that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consultants can provide affordable remote support to help your organizations to assess the potential advantages of Exchange Online, plan a network topology that aligns with your business needs and IT budget, carry out a non-disruptive migration from your current Exchange system to one that incorporates Exchange Online, train your IT team and end users, and deliver ongoing consulting and troubleshooting.
NetApp SnapMirror Consultant Services
NetApp Disaster Recovery Technology Professional
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines array-based storage clustering along with continual replication to provide rapid, zero RPO disaster recovery between sites located up to 300km apart. Progent's team of seasoned network consultants can assist you to design, deploy, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to choose a topology for your MetroCluster deployment that meets your technical needs and budget. Progent can make sure you adhere to best practices for configuring your MetroCluster environment by delivering guidance with tasks such as assigning shelf IDs, arranging aggregate layout, setting up volumes, setting up NetApp Snapshot, installing switches, implementing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your DR solution to show adherence with industry standards and government requirements.
IT Consultants BlackBerry Software
BlackBerry BES Technical Support
Progent offers the expertise of RIM BlackBerry-premier experts who can help small companies to plan, administer, and repair BlackBerry solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry specialist and reducing the cost and hassle of supporting a mobile wireless workgroup. Progent's BlackBerry specialists have extensive experience working with Progent's Microsoft-expert experts, Cisco CCIE-certified engineers, and CISSP and CISM-certified security engineers. This wide range of knowledge, in conjunction with Progent's efficient remote support model, offers small companies an efficient option for integrating BlackBerry technology productively into their IT system.
Remote Microsoft and Apple Mac Desktop Software Security Consultant
PC Desktop Network Service
Progent offers a broad array of affordable consulting and support services to help your company to install, integrate, troubleshoot, and manage workstations and notebooks powered by Microsoft Windows, macOS and OS X, or various versions of Linux. Progent can provide onsite or remote technical support for individual computers or laptops or help your business to plan and carry out a company-wide rollout of new or updated OS software and applications. Progent can also provide consultants and technical workers to assist your company to prepare for and implement a site move or consolidation organized to cause the least possible disruption of your productivity.
Exchange 2003 Server Upgrade Technical Support Services
Microsoft Exchange 2003 Upgrade Support and Setup
Progent's expert consultants can help you design and implement an efficient in-place Exchange Server 2003 upgrade plan that minimizes network disruption, simplifies long-term service requirements, and makes your Exchange 2003 Server easy to manage. For complex multiple server or multi-site upgrades, Progent offers the experience to complete your project quickly and economically. Progent's Microsoft Exchange 2003 support, repair, and design services include expertise with the integration of third-party add-ons to Exchange Server 2003 that are best aligned to your business needs.
At Home Workers Online Support
Teleworker Integration Support
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Network Consultation Cisco CCIE Online
Emergency Cisco Router Support services
Progent can assist your organization to utilize Cisco's infrastructure technology to create a solid foundation for your local, cloud-centric, or hybrid-cloud data center and improve operations in vital areas including hardware utilization, security and compliance, versatility, reliability, and recoverability.
macOS Online Troubleshooting Professional
macOS Online Troubleshooting Services
Progent provides nationwide online phone support and troubleshooting services for companies who operate macOS and OS X environments or whose information systems feature a mix of Apple Mac and Microsoft technology. Progent's engineers offer Mac users a variety of services including desktop support, upgrading to the current edition of macOS from legacy versions of macOS or OS X, plus help with Mac applications. Progent can also help your business with Apple iPhone and iPad integration and management, or moving to Apple's iCloud services. Online technical support provides optimum leverage for your IT budget by preserving client productivity and limiting the hours billed for network analysis and repair. Advanced online access tools and experienced technicians and engineers allow Progent to handle most network problems without wasting time and expense by traveling to your location. In the vast majority of cases your IT issues can be remediated over the phone or via a mix of phone support and online access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA and CISM certified security specialists to assist with the most challenging system issues.
Juniper SA700 SSL VPN Auditing
Award Winning Juniper SA2500 SSL VPN Technology Consulting
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Office 365 and on-premises Exchange Professional
Hybrid Office 365 solutions Consulting
Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange systems. This permits you to have some mailboxes located at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of designing, implementing and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can provide occasional expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 solution is successfully completed on schedule and within budget.
Microsoft Teams online training Professionals
Consultancy Microsoft Teams with Microsoft Stream
Progent can assist you to plan an upgrade to Microsoft Teams from Skype for Business Online or Lync Server and install, administer, and debug a cloud or hybrid deployment of Teams. Progent can help you to integrate Teams with Office/Microsoft 365 apps, Exchange, SharePoint, and your PBX.
Linux Remote Consulting
24-7 Linux Remote Consultant
Progent offers national urgent technical support and troubleshooting services for companies that operate Solaris environments or whose information systems include a combination of Sun Solaris and Microsoft Windows technology. Remote network consulting offers maximum leverage for your IT budget by preserving client efficiency and limiting the hours charged for computer repair services. Advanced online support technology and experienced service specialists and consultants allow Progent to handle most IT issues without squandering time and expense by going to your location. In the vast majority of situations your IT problems can be dealt with by telephone or through a combination of phone help and online access. Progent can put you in touch with Cisco certified CCIE network experts and CISM premier security professionals to assist you with the most challenging network issues.
SCVMM 2012 Live Migration Support Outsourcing
Specialist SCVMM 2012 Security and Compliance
Progent's Microsoft-certified consultants can help organizations of all sizes to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; design, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM with SCOM 2012 for comprehensive monitoring. Progent can assist you to move from a legacy release of SCVMM or from another virtualization management platform, and Progent can show you how you to optimize and troubleshoot your current SCVMM 2012 ecosystem so you realize maximum business value.
Aironet 600 Access Point Support Services
Aironet 2600 Access Point Troubleshooting
Progent's Cisco certified Wi-Fi consultants can provide affordable online and onsite support for both end-of-life and current Wave 2 Aironet wireless APs and Progent can assist your business to design and maintain Wi-Fi solutions that incorporate indoor and outdoor/ruggedized Aironet access points.
VMware ESX Server Consultant
VMware ESX Server Consultancy
Progent offers the support of a certified VMware VCDX expert to help your organization design, configure, manage and troubleshoot VMware vSphere and vCloud-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid systems. Progent can provide advanced knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers extensive understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud Suite tools for managing private and hybrid cloud solutions that provide high uptime, fault tolerance, and application mobility.
Tracking Service Costs IT Consultant
Service Reports On-site Support
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all billed services. Unlike many independent consultants or local service firms who provide minimal documentation or details of tasks performed, each service delivered by Progent is accompanied by comprehensive documentation. Every Progent consultant has access to the support reports sent by each consultant to every customer. The practice of documenting and archiving service records allows more effective service and eliminates a slew of typical problems such as when a service customer is virtually held captive to a consultant who refuses to let go of vital service information.
Oracle Enterprise Manager Consultants
Oracle database Contract Programmer
Progent offers affordable online access to a certified Oracle database administration expert or an Oracle software developer. Progent offers comprehensive database administration services for any version of Oracle's RDBMS platform and can also help plan, create, enhance, or troubleshoot Oracle database applications based on SQL and PL/SQL. Progent also can provide consulting for Streams replication tools and ASM file/volume manager.
Technology Consulting Mac and Windows Active Directory
Computer Consultants Mac and Windows
Progent's support experts in Mac and Windows technology can help you combine Apple Macintosh and Windows computers into seamless environments with full sharing and collaboration support. Enabling productive cooperation among a variety of servers and desktops powered by Mac OS and Windows requires broad knowledge of and background with Mac and Microsoft technology. Progent's experience in Windows and Apple service makes it possible to offer world class assistance to businesses that rely on these technologies to keep their competitive advantage. Progent can also help you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows network.
Engineer Private Cloud Hosting for Virtual Data Centers
Engineer ProSight VM Hosting
Progent's ProSight Virtual Hosting and Management outsourcing provides comprehensive hosting of a small company's production servers in an environment that delivers the maximum degree of availability and expandability and is in addition easy to move to any data center. ProSight Virtual Hosting options are based upon mature virtualization technologies that enable small and midsize businesses with mixed- platform environments to save dramatically on the costs of capital equipment, infrastructure support, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.
Windows Server 2008 DirectAccess Support and Integration
24x7 Microsoft Windows Server 2008 R2 Engineers
Progent's Microsoft-certified professionals can assist you you to evaluate the advantages of Windows Server 2008 for your company, create test programs and migration plans, integrate Windows Server 2008 with your network environment and workload, train your support personnel how to use new administration tools, and provide continuing consulting and tech support via affordable alternatives including Contact Center support and online technical support.
24-7 Microsoft Skype for Business Presence Engineers
Engineer Skype for Business and SharePoint
Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional PSTN calling. Lync Server 2010 can extend the functionality of Microsoft Exchange, SharePoint Server and Office or cloud-based Office 365 and streamlines management via integration with Windows AD. Lync can also reduce expenses by doing away with VoIP equipment and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence consultants offer remote and on-premises support to help your company to maintain and repair your current Lync Server 2010 deployment or assess the advantages of migrating from Lync to Skype for Business, which is Microsoft's new release of the product. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade.
Dynamics GP Great Plains Accounting Outsourcing
Microsoft Dynamics GP Support Outsourcing
Microsoft Dynamics GP/Great Plains can help you expand and manage your company better by delivering easy access to decision-driving information and a rapid ROI. Microsoft Dynamics GP offers major business benefits such as its ability to expand the reach of your organization, handle your financials, computerize financial operations, standardize processes across your company, refine inventory control, enhance order accuracy, expand revenue and shorten lead-time, and increase cash flow. Progent can show you how to configure and maintain a robust, safe server and communications foundation to support Great Plains, and can offer expert Microsoft Dynamics GP/Great Plains consultants to make sure you derive the full benefits of your Dynamics GP/Great Plains business management system.
Chief Information Officer IT Consultant
Part-Time CIO Computer Consulting
Progent offers the part-time services of a seasoned Chief Information Officer who can provide a broad perspective to help your company pick and maintain network technology to meet your present situation and that can be a firm basis for your growth. Progent's part-time Chief Information Officer services provide financial advantages to companies who want to optimize the impact of their IT investment but who are unable or unwilling to take on one more high-level manager to their head count. Because Progent is vendor-agnostic, with a large team of engineers certified to support all major OS platforms and networking technologies plus a wide selection and business software, Progent is in an ideal situation to provide objective recommendations along with advanced technical support for building and maintaining IT systems that match the special requirements of your business.
After Hours Consultancy ProSight Behavior-based Antivirus
Top ProSight Behavior-based Virus Detection Consultants
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates next generation behavior-based machine learning tools to guard endpoint devices and physical and virtual servers against new malware attacks like ransomware and file-less exploits, which easily evade legacy signature-matching AV tools. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to address the complete malware attack progression including protection, identification, containment, cleanup, and post-attack forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats.
SQL Server 2019 and Kubernetes Support Services
Biggest SQL Server 2019 and Power BI IT Services
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical online and onsite consulting, software development, and technical support services for businesses of all sizes who want to migrate to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can help you plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that incorporates onsite and cloud components into a cohesive intranet solution.
System Center 2016 and Intune Remote Support Services
System Center 2016 Business Continuity Remote Support
System Center 2016 provides important improvements for managing hybrid cloud networks through advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS environments that include various Linux distributions, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including tighter integration with Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting team can provide advanced online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and configure a new deployment of Microsoft System Center 2016, expand or tune an existing one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center environment.
Award Winning Microsoft Expert Network Consulting SharePoint Server 2013
Open Now Office SharePoint Server 2010 Outsourcing
Progent’s Microsoft-certified experts can provide companies of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise collaboration platform that utilizes web-based technology for intelligently connecting people, groups and data. Microsoft SharePoint offers a common spot for your workers or customers to connect to, manage, distribute and interact with useful data, documents, and applications and to interact with one another. SharePoint enables faster and better decisions, more efficient access across groups and more streamlined business practices. Windows SharePoint Services join employees, customers, workgroups and projects with the data they’ve created in a manner that makes data easy to locate, download and apply. Progent's certified SharePoint experts can assist your organization to support your current SharePoint solution or upgrade to the current release of SharePoint Server or to SharePoint Online.
Top Quality Technology Professional ProSight Hosting for Virtual Servers
ProSight Virtual Hosting Consultant
Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size organization's production servers in a solution that gives the highest degree of dependability and scalability and is also simple to transfer to any data center. ProSight Virtual Hosting services are based upon proven virtualization technologies that enable small businesses with mixed- platform IT systems to economize significantly on the expense of capital equipment, infrastructure maintenance, and IT management while achieving enterprise-class fault tolerance and an unmatched level of vendor flexibility.
Juniper Junos Security Auditing
Juniper Junos Security Firms
Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.
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