Stamford At Home Workforce Configuration Support Services
System Planning, Setup, Management and Help Desk Consultants
Expanding your at-home workforce may have a major impact on IT infrastructure, security, and company workflows. Progent has two decades of background assisting SMBs to plan, configure, administer, tune, and troubleshoot IT environments that incorporate work-from-home employees. Progent can help your Stamford organization to pick the appropriate technologies and follow best practices in building and operating a secure virtual office solution for telecommuters that facilitates teamwork and delivers maximum business value. Progent offers services ranging from on demand guidance for getting you past occasional technical bottlenecks to full project management or co-management to help you successfully complete mission-critical initiatives.
Progent's consultants can help Stamford, Connecticut businesses to with any aspect of building a high-functioning work-from-home ecosystem by delivering infrastructure configuration services, VoIP PBX expertise, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk augmentation, data security, data protection solutions, and streamlined management.
Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure required to support a remote work environment can be particularly challenging if you must manage a mix of worker-owned equipment like PCs and notebooks, Internet routers, and wireless appliances from various vendors and with a variety of OS software and firmware releases. Progent's background delivering remote help for both outdated and current IT products in virtual office solutions allows you to make efficient use of your available network infrastructure and offers ready access to expertise for making necessary updates. Services available from Progent to help your company to implement a productive work-at-home ecosystem include:
- Virtual Private Network (VPN) connectivity makes it possible to create a safe tunnel for authenticated at-home workers to use IT assets located at your company data center or in the cloud. Progent's consultants can assist your company to deploy and manage VPN connections between your at-home workforce and your key IT resources by providing online VPN integration support. For organizations using Cisco's ASA firewalls, Progent's Cisco ASA experts can assist your telecommuters to set up Cisco's AnyConnect client software to provide safe VPN connections for a broad range of devices such as Microsoft Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products enable a telecommuter to view and use a data center PC's desktop. This technology gives network managers substantial control over the computing ecosystem of telecommuters and offers them a familiar experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect at-home computer networks to the Internet and support VPN connections, home wireless connectivity, and firewalls. Progent can provide expert remote support for setting up routers from a variety of vendors. See router integration support from Cisco-certified consultants.
- Home Wi-Fi networks, often shared by an entire household and visitors, are commonly used by at-home employees to access their router for work. This can cause performance as well as security problems. Progent can help businesses to mitigate these problems by providing expertise like Cisco Aironet configuration expertise, Cisco Meraki WiFi deployment expertise, and Ubiquiti Unifi WiFi AP integration assistance.
- Internet access methods impact the speed and reliability of connections between at-home workers and the corporate data center. Mission-critical applications may demand redundant Internet connections in the event the normal connection breaks. Progent offers guidance for identifying service providers, selecting appropriate service offerings, and configuring fault-tolerant Internet connections. See Internet connectivity integration services.
IP Voice Integration for Remote Workers
Expanding the business phone environment to accommodate remote users is critical to supporting a productive work-at-home solution. A broad range of cloud-based digital PBX products are used by SMBs to server remote users. Many enterprises depend on Cisco's current or older platforms for VoIP solutions. Progent can help organizations of all sizes to plan or maintain a remote VoIP environment that provides the flexibility, convenience and protection required for remote users. Progent's Cisco-certified CCIE IP Voice consultants can provide advanced support to help businesses tune their current Cisco VoIP systems to handle a growing at-home workforce.
- Cisco Unified Communications Manager (CUCM) extends high-end telephony features to devices like IP phones, media processing platforms, VoIP gateways, and mixed media apps deployed across the network. CUCM manages other combined media services like messaging, video conferencing, and team collaboration networks. For more information about Progent's Cisco Unified CM or CUCM support, visit Cisco Unified Communications Manager consultants.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can assist you to maintain your existing CallManager environment or migrate efficiently to Cisco's modern IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other older VoIP products, see CallManager consulting services.
- Cisco IP Gateways enable integration with PSTN networks and with clients working outside the corporate perimeter such as at-home workers. Progent can provide consulting expertise for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Additional VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your WAN infrastructure to support these solutions and provide on-demand configuration and debugging services.
Voice/Video Conferencing for At-Home Workers
A wide range of voice/video conferencing platforms from major technology companies support virtual discussions, video conferencing, chat, and screen/content sharing for both onsite users and at-home workers. Many companies utilize multiple conferencing products to accommodate their various partners and customers. Progent can assist you to manage your existing conferencing ecosystem and optimize the productivity of your at-home employees.
- Skype for Business is Microsoft's popular communications product that enables presence, IM, voice and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified specialists who can assist your company to deploy and manage Skype for Business client software to support your at-home workforce. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business consulting experts.
- FaceTime is Apple's group video phone app for compatible iOS, iPadOS, iPod and Mac devices. FaceTime works over Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for voice/video sessions. To learn more about Progent's support expertise for FaceTime, see Progent's FaceTime configuration expertise.
- Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Delivered via Cisco's Webex Cloud platform, Webex capabilities include sharing granular content or computer screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for training. For details about Progent's support expertise for Webex and for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams provides a hub for conferencing, contacts, and information with features that include voice/video conferencing, persistent threaded chat, plus file sharing. To learn more about Progent's consulting expertise for Teams as well as for additional Microsoft 365 products, refer to Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and help you to tune your WAN infrastructure to run them.
Microsoft Collaboration Software for Remote and Hybrid Workers
Microsoft's collaboration products are tightly integrated with Microsoft's popular Office and Microsoft 365 suites, offering a rich ecosystem of applications that create a cohesive user experience for sharing information across multiple sites and on a broad selection of endpoint computers. Progent has provided remote consulting services for SharePoint and Exchange since their first publication and can assist your company to configure these flagship collaboration platforms to maximize the productivity of your remote workers.
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Office suite, providing a rich ecosystem of applications that deliver a consistent user experience for sharing information across multiple sites and on a wide variety of endpoint devices. Progent has provided remote consulting services for SharePoint and Exchange since their initial releases and can help at-home workers set up and use these flagship collaboration platforms to maximize productivity.
Microsoft Teams works on top of Microsoft 365 and integrates with third-party cloud services to deliver real-time collaboration and communication. Designed as a substitute for Skype for Business Online, Microsoft Teams and Teams Premium can enable chat, audio/video meetings that include screen sharing, phone calls, cloud voicemail, group email, plus file and app sharing. Teams is tightly integrated with Microsoft 365 and relies on Exchange Online, SharePoint Online, OneDrive for Business, and Azure Entra (formerly branded Azure Active Directory) for delivering its full range of features. To learn more about Progent's consulting services for Microsoft Teams, see solution design and configuration consulting for Microsoft Teams.
SharePoint utilizes web entities to allow collaboration and information delivery by providing policy-driven access to data, workflow, and tools for searching through enterprise-wide business data. SharePoint permits you to create protected portals that allows at-home workers to see and update consolidated business intelligence by means of Intranets (Wikis), Blogs, social networking web sites, and Web Parts (Widgets). To learn about Progent's SharePoint consulting expertise, refer to SharePoint integration and development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting services, see integration expertise for Exchange.
OneDrive is Microsoft�s shared cloud file hosting and synchronization service, similar to GoogleDrive. Remote workers can store files to OneDrive, and co-workers can retrieve them safely through a web browser. Included with Microsoft 365, OneDrive enables remote employees to co-edit documents. Revisions made offline are uploaded when you reconnect to the Internet. To find out about Progent's support services for Microsoft OneDrive, refer to Microsoft Onedrive integration experts.
Public Cloud Integration for Remote Workers
Progent offers fast and affordable remote assistance for enabling organizations to build, maintain and troubleshoot cohesive network architectures that include internal data centers, remote workers, branches, and public cloud services. Progent offers top-tier consultant for all modes of public cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service (SaaS). Progent can help at-home workers fix problems with cloud access, identity, and cybersecurity.
Azure is a popular family of public cloud software and services that enables you to utilize IT infrastructure, servers, and key apps hosted on Microsoft's massive cloud. Azure includes over 100 cloud-based services such as the ability to host Windows and Linux-based VMs, on-demand cloud storage, messaging, application development with Visual Studio, and backup/restore. Progent can assist you to set up VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, streamline identity management with Azure AD, and plan data backup and restore solutions with Azure Backup. Progent can also show you how to establish protected access to Azure services for teleworkers by configuring and debugging firewalls and VPN tunnels. To learn about Progent's consulting services for Azure, refer to Azure expertise.
Microsoft 365, previously branded Office 365, is Microsoft's growing family of client productivity applications and cloud-based services offered by subscription. Office apps and services are marketed in a variety of plans designed for users ranging from students and small offices to major corporations. Progent offers fast and affordable remote access to consultants knowledgeable about Microsoft 365-compatible devices running Windows, Mac, iOS, and Google Android operating systems. Progent can help your business to evaluate the numerous subscription bundles available for Microsoft 365 and deploy 365 applications for your remote workers to achieve maximum business value. For information about Progent's expertise for Microsoft 365, refer to Microsoft 365 integration expertise.
Exchange Online is among the most popular cloud-based applications in the Microsoft 365 product line. Exchange Online provides the advantages of lower costs for physical infrastructure, easier management, on-demand scaling, high availability, and other benefits inherent with cloud computing. Microsoft has engineered Microsoft 365 Exchange Online to run seamlessly with local Exchange environments, allowing customers to create hybrid networks. Progent's certified Exchange experts can provide occasional help to guide you through challenging IT bottlenecks and can also provide comprehensive project management outsourcing to ensure your remote workers have convenient and secure access to your Exchange Online environment. For information Progent's consulting expertise for Microsoft 365 Exchange Online, visit Exchange Online configuration and support expertise.
Amazon AWS is a pioneer in the public cloud computing arena and is the industry's top source of cloud services. Progent can provide quick and affordable online contact with cloud connectivity consultants who can assist your organization to plan, deploy, manage, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises resources and with other popular cloud platforms like Microsoft Azure. Progent also can provide the skills of Cisco-certified CCIE networking consultants to assist you to create a high-uptime network model so your users have a consistent computing experience regardless of whether they are working from your main office, a branch office, at home, or on the move. To learn about Progent's consulting expertise for Amazon AWS, visit Amazon AWS consulting support.
Google Cloud Platform (GCP) is a popular collection of cloud computing services that provides Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help you to scale your current IT resources with the Google Cloud Platform, and Progent's DBA consultants can help you make your mission-critical apps cloud friendly so your telecommuters can take full advantage of Google Cloud services. Progent's consultants can help your business to set up virtual machines on Google Cloud Compute Engine, plan a cost-effective storage solution with GCP Storage services, and streamline access management for at-home workers with Google Cloud Identity services. Progent's experts can also help you to use GCP's unified management technology to control and monitor your Google Cloud environment. For details, visit Google Cloud Platform (GCP) integration expertise.
Help Desk Call Center Services for Telecommuters
A sudden, enterprise-wide transition to a from-home business model, which could be motivated by a pandemic or as an element of a disaster recovery/business continuity process, can overwhelm even a high-performing internal Help Desk. Progent's Call Center services allow organizations of any size to outsource or expand their Help Desk Call Center by using Progent's online Technical Response Center team.
- Progent's Standard Support Desk services utilize Progent's extensive team of remote technical support specialists combined with enterprise-class ticketing and tracking technology to provide an economical, modern Call Center. Progent's Standard Help Desk Services provide an end-to-end solution that addresses all facets of remote Level 1 desktop support from initial service requests through ticket creation, desktop sharing, issue resolution, and incident reporting. A web-based User's Service Portal allows from-home workers to monitor or revise the status of their current trouble tickets, add details, and upload screenshots or attachments. Desktop support services are provided at a substantial price reduction off Progent's normal Level 1 technical support rates, and Progent offers the option of rapid hand-off to Level 2 and Level 3 support specialists to resolve advanced problems. For more information, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Support Desk Supplemental Service enables your business to augment your current Call Center organization by sharing delivery of Help Desk support seamlessly between your in-house IT support staff and Progent's extensive roster of desktop support technicians and subject matter experts. Progent's co-managed Support Desk service uses a collective support model utilizing the number one PSA platform for handling service requests and ticketing, assigning responsibility, monitoring progress, and generating management reports. To find out how Progent's Call Center Supplementation Services can help your business to deliver best-in-class technical support to your teleworkers, refer to Progent's Help Desk Call Center supplementation Services.
Security for Teleworkers
At-home employees typically use their own devices and often operate in an unsecured physical area. This multiplies their susceptibility to cyber threats and calls for careful configuration of corporate firewalls, anti-malware tools, MFA-based identity verification, remote monitoring, extensive end-user education, and the creation of security policies based on best practices. Progent's seasoned team of IT security support consultants can help you to design, implement and manage an effective cybersecurity solution that protects critical IT assets in environments that incorporate telecommuters.
Firewalls allow you to build a network that can be safely utilized by on-premises users as well as by at-home workers, mobile users, suppliers, customers, and the public. Next-generation firewall devices permit you to configure and manage appropriate permissions to different classes of users and to expand your IT network and adjust your security as your company evolves and as network attacks become increasingly sophisticated. Progent works with both new and legacy firewall devices from all major vendors like Cisco, Palo Alto Networks, Check Point, Juniper, SonicWall and Fortinet. For more information about Progent's firewall integration expertise, go to firewall integration and support services.
Remote Endpoint Monitoring makes it possible to watch over the various computers utilized by remote workers and either block or identify and mitigate modern threats such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight software agent is installed on each secured endpoint, monitoring all activity and utilizing advanced machine learning and full execution context from SentinelOne to detect new threats on arrival. When a cyberattack is spotted, ProSight ASM instantly disconnects the impacted endpoint from the network to quarantine the malware. Since the ProSight Active Security Monitoring software agent is autonomous, endpoints stay protected even when they are not connected to the Internet. Progent is a SentinelOne Partner, dealer, and integrator. To find out more about ProSight ASM, refer to remote endpoint security monitoring for at-home workers.
Progent's Duo MFA Service Plans incorporate Cisco's Duo cloud technology to protect against stolen passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Google Android, and other out-of-band devices. Using 2FA, whenever you log into a secured online account and give your password you are asked to confirm who you are via a device that only you have and that is accessed using a different ("out-of-band") network channel. A wide range of devices can be used for this second form of ID validation including a smartphone or wearable, a hardware token, a landline phone, etc. You can designate multiple validation devices. To learn more about Duo two-factor identity validation services, visit Duo MFA two-factor authentication services for at-home workers.
Security Audits can evaluate the exposure of your network to all types of outside and internal security threats for an environment that includes teleworkers. Progent can run online, automated cybersecurity inventory software for quickly and affordably uncovering a wide variety of security holes that can be surfaced via the Internet. Progent's endpoint security assessment consulting services, which can be provided by network security professionals with top certifications including CISA, CISSP, and GIAC, can help your business to audit your operations and policies and assess your network architecture to enable you to design the highest level of protection for your an at-home workforce.
Horizon3.ai's NodeZero Pentest Platform is a breakthrough penetration test (pentest) product family that supports autonomous threat assessment of your work-from-home connectivity solution as well as your internal and perimeter networks so you can find, prioritize, fix, and verify cybersecurity weaknesses before threat actors can exploit them. Progent can assist you to use NodeZero to carry out thorough pentests of your perimeter and your internal network in order to determine your current security profile. Progent's NodeZero experts can also assist you to harden your existing network security and can assist you to plan and implement a cohesive cybersecurity ecosystem that streamlines management and provides optimum protection for on-prem, cloud-based, remote, and perimeter IT resources. To find out more details about Progent's vulnerability assessment services powered by on NodeZero's PEN test products, visit Consulting Support for NodeZero's Pentest Platform.
Download White Paper: Securing a Work-From-Home Environment
To view or download a white paper about critical areas to concentrate on for protecting a network that incorporates work-from-home staff, click:
Securing a Work-From-Home Environment White Paper. (PDF - 2.4 MB)
Data Protection for Telecommuters
Data Protection covers saving and restoring vital data in order to prevent data loss and reduce recovery time and effort in case of storage problems due to equipment issues, software hiccups, user mistakes, cyber attack, or other causes. Dependable data protection strategies can be especially difficult to architect and maintain in hybrid environments that incorporate private data centers, cloud resources, and at-home workers.
- Backup/Recovery solutions for at-home workers must address diverse types of user-owned endpoints. Progent can provide fast online access to consultants familiar with a broad range of platforms for protection Microsoft Windows, Apple Mac and Linux/UNIX powered servers and desktop computers as well as laptops, iOS and Android tablets and handhelds. Leading backup/restore solutions maintained by Progent's backup/recovery consultants include Barracuda Backup, Microsoft Azure Backup, Symantec Backup Exec, Acronis Backup and Recovery, Mozy, and Time Machine. To back up data spread throughout a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and includes granular recovery and unified management.
- Disaster Recovery/Business Continuity plans commonly anticipate scenarios that call for a temporary changeover to telecommuting. Progent's expert disaster recovery planning experts and business continuity planning specialists can help your company to produce, document and validate a DR/BC plan that includes the process of switching to an at-home workforce.
Unified Management for Remote Workers
Microsoft has rebranded and reshuffled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud-based management of mobile and remote devices and Configuration Manager for managing onsite endpoints. Endpoint Manager offers a centralized environment for protecting critical information by controlling onsite, mobile, and at-home endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also features Configuration Manager. Intune is a cloud-based service for managing and securing off-premises computers and applications. Remote endpoint devices can be user owned or business owned. Network administrators managing the endpoint devices of at-home workers can use Intune to deploy and authenticate applications on devices, push patches and certificates, configure rules for permission to access data and networks, manage passwords, create VPN connections, control how teleworkers share data, establish threat defense, ensure security compliance, and wipe corporate data from lost, stolen or decommissioned endpoint devices. Intune works with iOS, Android, Windows, and macOS computers. For details about Intune and to find out how Progent can help you to use Microsoft's Endpoint Management to administer the endpoint computers of your telecommuters, refer to Intune teleworker endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is an advanced centralized Mobile Device Management product that allows network administrators to keep remote endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint management combined with VMware's Horizon virtual application delivery technology for identity control, application management, and setup management of endpoint devices. Workspace ONE runs with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distros of Linux. VMware Workspace ONE is offered by subscription as a cloud-based service or as an on-site product through a one-time purchase. Top capabilities of VMware Workspace ONE include fast remote provisioning of new laptops, quick onboarding of new users, policy setting and enforcement for all classes of devices, aggregated management reporting and performance analytics, an email encryption gateway, and integration with Microsoft apps and cloud services. To find out about Progent's expertise for VMware Workspace ONE, refer to VMware Workspace ONE remote device management consultants.
Contact Progent for At-Home Worker Expertise
To contact Progent about creating and maintaining an efficient telecommuter solution for your Stamford, Connecticut business, call
An index of content::
Private Cloud Services Services
Services Private Clouds for Small Businesses
Progent's private cloud hosting allows small and midsize organizations to run key applications such as SQL and Exchange Server from a hardened Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Microsoft Data Protection Manager for automatic backup and restoration. Smaller organizations can take advantage of Progent's private cloud hosting service to avoid large investments in the acquisition, maintenance, and operation of network equipment and data center facilities while benefiting the highest levels of system reliability and physical security.
SMS Upgrade Computer Engineer
Remote Systems Management Server 2003 IT Consultants
Progent's Microsoft certified consultants provide small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, allows you to install critical software rapidly and automatically to specified workers, reduce product expense and adhere to licensing agreements by determining patterns of usage, improve Windows security by increasing your awareness of weak points and by installing targeted updates, manage your mobile workforce through industry standards independent of connection or geography, and reduce operational expenses by efficiently utilizing the administrative functions incorporated into Windows. Progent's SMS consulting professionals can help you use SMS effectively for automated software and application installation, security patch administration, and resource tracking management including program and appliance inventory.
Windows 2003 On-site Support
Windows 2003 Server IT Services
The service background of Progent's certified Microsoft Windows Server 2003 consultants, with an average of more than 11 years of work in Microsoft technology, ensures you success in selecting the version and configuration of Windows 2003 Server that matches most closely with your business goals. Progent can also assist you with planning, installing, managing and supporting sophisticated information technology solutions powered by Microsoft Windows Server 2003, and can assist your upgrade from Windows 2000 Server or Windows NT.
Spam Filtering Network Consultants
Data Backup Protection
For small and midsize organizations, computer security and compliance is too complex to master but too dangerous to overlook. The world's largest enterprises have been hacked, and the leading cloud service providers have occasionally been knocked out. It seems like there's nowhere to run. Progent has made it economical for small and midsize businesses to implement critical security tasks successfully by providing the benefit of billed time to the closest minute with no minimum billing for online help. This means you have access to a seasoned computer expert to deliver just the help you need whenever you require it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist you with any aspect of system security including vulnerability assessments, virus defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and designing a comprehensive security strategy.
ISA 2004 Firewall Troubleshooting
ISA 2004 Firewall Consultant Services
Progent's Microsoft-certified Forefront Threat Management Server and ISA Server 2006 experts can help you to plan, install, and manage a configuration of Forefront Threat Management Server 2010 or ISA Server 2006 on your information system that provides the firewall protection, performance and ease-of-use that your business requires.
Integration Services Meraki MR34 Access Point
Cisco Certified Expert Meraki MR66 Access Point Integration
Progent's Cisco-Meraki Wi-Fi access point experts can assist your organization to plan, set up, manage and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a multi-site enterprise. Progent can also help clients to integrate other Cisco devices for centralized management.
Duo Zero Trust Security Support
Duo Multi-factor Authentication Remote Technical Support
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication (2FA). Duo supports single-tap identity verification on iOS, Android, and other personal devices.
Microsoft System Center 2016 Information Technology Consulting
After Hours Microsoft Certified Expert SCSM 2016 Technology Consulting Services
Progent has over 20 years of experience integrating, maintaining and troubleshooting the core platforms included with System Center and can assist your organization to plan, deploy, maintain, and repair your Microsoft System Center ecosystem to optimize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-connected datacenters. Progent's consultants can assist you to upgrade to the current edition of System Center from an older one or from a third-party IT management solution to deliver the advantages of best-in-class provisioning, automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.
Support and Help Windows Server 2008 R2
Microsoft Certified Windows 2008 R2 Professionals
Progent's certified consultants can assist you you to calculate the benefits of Windows Server 2008 for your company, create test systems and migration strategies, install Windows Server 2008 with your network infrastructure and workload, train your IT personnel how to run new management utilities, and deliver continuing consulting and support via low-cost options such as Help Desk service and online technical support.
Juniper Firewall/VPN Cybersecurity Companies
Cybersecurity Company Juniper Networks NetScreen
Progent's Juniper-authorized NetScreen engineer can help your company to install and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen products to more current Juniper products, and troubleshoot network infrastructure issues in Juniper-only or mixed-vendor environments.
SQL Server 2017 SSRS Consultants
SQL Server 2017 and Amazon Marketplace Web Service Integration Support
Progent's Microsoft-certified SQL Server 2017 experts can help your business to evaluate the business benefits of migrating to SQL Server 2017 and can assist you to design and implement a smooth migration of your current SQL Server environment to any network architecture including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or on-premises support services ranging from as-needed architecture review or troubleshooting to comprehensive project management to ensure your SQL Server 2017 project is successfully completed on schedule and on budget.
Microsoft 365 migration PowerShell Online Troubleshooting
Microsoft 365 Single Sign On Technical Support
Microsoft has made a strong effort to enable seamless hybrid networks that combine Microsoft 365 Exchange Online and local Exchange deployments. This permits you to have some mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any facet of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed support to help you resolve challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange solution is carried out on schedule and on budget.
24 Hour Windows Server 2008 R2 Technology Consulting
Troubleshooting Windows 2008 R2
Progent's certified professionals can help you to evaluate the advantages of Windows Server 2008 for your company, create pilot systems and migration strategies, integrate Windows Server 2008 with your network infrastructure and workload, train your support staff how to run enhanced administration utilities, and provide continuing consulting and technical support via low-cost alternatives such as Contact Center support and online technical support.
Setup and Support SQL Server 2019 Backup
SQL Server 2019 SSRS Network Consulting
Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer economical remote and onsite consulting, application development, and debugging services for organizations of all sizes who want to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can assist you plan and carry out a cost-effective upgrade to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud resources into a seamless intranet system.
Network Consultants SQL Server 2016 and Excel
SQL Server 2016 Enterprise Consultant
SQL Server 2016 introduces major improvements in performance, capacity, data security, high-availability, mobile computing integration, and built-in BI. New features include PolyBase for handling relational and non-relational files simultaneously for big data applications, Jason integration, Always Encrypted mode, Mobile Report Publisher, and centralized management of local and cloud-based operations and services. Progent's Microsoft-certified consultants can provide remote and on-premises support to assist businesses of all sizes to configure, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.
24 Hour Support and Help Cisco ASA firewall VPN
Cisco firewall IPS Remote Troubleshooting
Progent's Cisco-certified CCIE network experts can assist your company to manage your existing PIX 500 or ASA 5500 firewalls and migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, deploy, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services
Power BI Management Coder
Reporting Power BI Dashboards
Progent's Power BI experts can assist your business to design, install, maintain, enhance or troubleshoot your Power BI solution. Progent's database experts can help you to organize your target data for Power BI reports and dashboards. Progent can assist you implement and manage an on-premises, cloud, or hybrid network model for Power BI.
Dynamics GP Modifier with VBA Remote Support
Dynamics GP Refreshable Excel Reports Integration Firm
Dynamics GP/Great Plains software offers analytics and reporting features that allow you to track all operations, sales and spending, and sales patterns with integrated drill-down, query, and reporting capabilities. Progent's Dynamics GP/Great Plains reporting support expertise can enable you to design reports that let you analyze your business more completely, turning raw data into valuable business information. Progent can enhance your reporting and analytics by providing Crystal Reports expertise, FRx support, and Microsoft Excel programming. In addition to delivering reporting consulting, Progent can supply Microsoft .NET support, Microsoft SQL Server help, and programming experience with VBasic, XML and other development environments in order to deliver specialized line-of-business software development and web commerce solutions that integrate seamlessly with Microsoft Dynamics GP/Great Plains.
Technical Support Group Cisco CCIE Remote
Cisco Switch Small Business IT Outsourcing Company
Progent's Cisco certified network infrastructure experts have extensive experience helping ISPs to architect, implement, administer, tune, and troubleshoot high-availability, extensible connectivity environments appropriate for shared public networks.
Microsoft 365 Access Development Integration Support
Microsoft 365 Integration Consultants
Progent can help you to understand the many subscription plans available with Microsoft 365, formerly called Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent offers expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux operating systems. Progent can also help you to build and manage hybrid ecosystems that seamlessly combine local and cloud-based resources.
Microsoft and Cisco Certified Expert Development Companies Amazon Web Services hybrid cloud solutions
Developer Firms Amazon EC2 mobility
Progent can provide cost-effective online consulting to assist businesses of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3), and Amazon Glacier. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, readiness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security strategies.
At Home Workforce Cloud Integration Remote Support
Remote Workforce Cloud Integration Network Consulting
Progent can assist small and medium-size companies to provision their home-based employees with reliable access to cloud resources.
Microsoft Exchange Server 2016 Manager
Microsoft SQL Server 2014 Networking Support
Progent's Microsoft-certified consultants offer network help and technology consulting services for Microsoft .NET Servers and applications and for Microsoft Windows Server 2012 R2, Windows Server 2008 R2 and Windows Server 2003. Progent's consulting professionals can show you how to plan, integrate, maintain and administer the entire suite of Windows .NET Servers including SQL Server, ISA Server, Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, Microsoft SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
CCIE Certified Firepower Management Center IT Consultant
Cisco Firepower 9300 Series Firewalls Specialists
Cisco's Firepower Next Generation Firewalls deliver a major performance boost compared to Cisco's popular ASA 5500-X firewalls and offer centralized control of advanced security features such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall experts can assist your organization to design and execute an efficient upgrade to Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and help you integrate Firepower appliances with Cisco's subscription-based security services to build and centrally manage network ecosystems that span branch offices, data centers, private clouds and public clouds.
Windows Server 2012 R2 Configuration Manager Specialist
Immediate Windows Server 2012R2 Configuration Manager Technical Support Services
Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create test systems and rollout plans, optimize your infrastructure for local, multi-location, cloud-based, and partial-cloud environments, train your IT management, staff, create a corporate-wide security strategy, automate network management, help with creating applications, and build and test a disaster recovery/business continuity plan.
Top Help and Support Fortinet 900 Series Firewalls
Fortinet 4000 Series Firewalls Computer Consulting
Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering top throughput for SSL/TLS inspection. Progent's Fortinet firewall consultants can help your business to integrate your Fortinet security appliances to safeguard all your IT resources at the network perimeter, within the data center, at branches, and at the cloud edge.
Great Plains Technology Consulting
After Hours Dynamics GP Software Remote Support Services
Microsoft Dynamics GP 2010 accounting software is a full-featured business management and analytics solution that integrates data and processes throughout your business, interfaces easily with other solutions, and brings together workers, customers and vendors unrestricted by time or location. Created for small to mid-size businesses, MS Dynamics GP 2010 and Microsoft Dynamics GP Version 10.0 provide capability for financials, management reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail, and web-based business services. Progent can help you install and maintain a robust, secure server and network environment to support Microsoft Great Plains, and can give you access to experienced Great Plains consultants to help your company exploit the full power of Dynamics GP/Great Plains 2010.
Meraki MR62 Access Point Help and Support
Meraki MR34 Access Point Consultant Services
Progent's Cisco Meraki Wi-Fi access point consultants offer online and onsite support services to assist organizations of all sizes to plan, deploy, maintain, upgrade or repair Wi-Fi systems that include Cisco Meraki APs. Progent can help you to configure and support Cisco's Meraki-based Wi-Fi networks for sites that can range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also assist you to integrate additional Cisco products including Catalyst and Nexus switches, ASR routers and ASA firewalls to build a cohesive network infrastructure that provides the same access, responsiveness, security compliance, ease of management and availability for wired and wireless users irrespective of their location or device.
Urgent Online Support Catalyst Switch
Catalyst Switch VLAN Computer Consultants
Progent's Cisco-certified CCIE networking experts can help your business to configure, manage, update, tune and troubleshoot Catalyst switches. Progent can also assist your business to enhance the security of Catalyst switches and migrate efficiently from outdated appliances to current devices.
Java Expert Development
SharePoint Designer
For help writing, enhancing, or repairing business aplications for Microsoft Windows, any version of Linux, or the Web, Progent's expert team of program developers, database designers, and project managers can make sure you get the project done on time and within your budget. Progent's experienced application developers offer cost-effective and efficient online help for jobs as simple as creating VBA macros for Excel or as challenging as developing line-of-business database applications based on SQL Server or Oracle.
Nephilim ransomware hot line Engineers
Phobos ransomware hot line Consultant Services
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can help your business to halt the progress of an active ransomware attack. Call 800-462-8800
Dynamics GP eConnect Consultant
Applications Consultants Microsoft Dynamics GP
Progent's background providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's application development experience with Microsoft VBasic, XML, and other developer tools enable Progent to design specialized mission-critical programs and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can help you create reports that let you track your business more effectively, turning raw information into useful understanding of your business.
Consulting for Service Providers Professionals
Expertise for IT Service Firms Outsourcing
Progent's Support for IT Service Firms lets you use Progent's information technology engineers while retaining your own brand as a seamless extension of your network consulting staff.
Technology Professional SharePoint programming
Business Software Design Firm
If you need assistance creating, enhancing, or repairing business aplications for Windows, any version of Linux, or for the Web, Progent's team of programmers, relational database designers, and software project managers can help ensure you get the job completed on schedule and within budget. Progent's seasoned application programmers offer cost-effective and expert online consulting for jobs as small as creating Vidual Basic scripts for Office Excel or as challenging as developing line-of-business database applications based on Microsoft SQL Server ,Oracle, or MySQL.
Horizon3.ai NodeZero Penetration Testing Cybersecurity Firm
Horizon3.ai NodeZero Cybersecurity Pen Testing Protecting
Progent's certified security consultants can perform NodeZero-powered threat assessments to verify your security monitoring and protection systems and policies are properly configured and effective.
Small and Midsize Office Outsourcing Technology
Computer Consulting Companies Hybrid Network
For over two decades, Progent has provided affordable IT design, integration, debugging, security services, and development for information networks of all sizes.
Small and Midsize Business Software Outsourcing Consultant
After Hours Hybrid IT Network Tech
Progent's Microsoft and Cisco premier network engineers can provide expert support for a wide range of products and technologies and can provide that assistance remotely anywhere in the U.S. or onsite in major cities throughout the United States and anywhere in California. Progent provides online help for information systems based on Windows, UNIX, Linux, Solaris, or Apple ac, or for environments that include a combination of Microsoft Windows and UNIX-family technology. Progent also offers the help of Cisco CCIE infrastructure specialists for the toughest connectivity issues, as well as the the assistance of CISA and CISSP-accredited security engineers to assist with complex security design and problem solving. Progent has delivered online network support to companies in every state in the United States.
CISM Certified Cybersecurity Management Engineer
24-7 CISM Certified Cybersecurity Protect
Progent can provide the expertise of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the core competencies and international standards of performance that information security professionals are required to learn. CISM provides business management the assurance that consultants who have earned their CISM credential have the background and capability to deliver efficient security administration and support consulting.
Troubleshooting Exchange Server 2003
Microsoft Exchange Server 2007 Remote Support
Progent's Microsoft-certified professionals have 20 years of experience planning, integrating, and maintaining email solutions for businesses in the and across the United States. Progent provides affordable Microsoft Exchange Servers consulting support to make sure that your email environment features compliance, high availability, easy access for remote and wireless users, time-saving management utilities, and productive integration with telecommunications. Progent provides consulting and support services for Exchange 2016 Server, Exchange 2013, Exchange 2010, Microsoft Exchange 2007 Server, Microsoft Exchange 2003 Server, and Exchange 2K. Progent can also assist small or mid-size companies to upgrade to Exchange 2016 or Exchange 2013 Server.
Network One-On-One Training
Knowledge Transfer Windows
Progent practices information transfer from Progent's consultants to customers. By teaching customers to handle technical issues that are within their scope, Progent is able to concentrate on offering hard-to-find skills where Progent has little competition. Mid-size companies who utilize familiar freelance consultants or who maintain in-house IT staffs benefit when Progent passes on knowledge about critical technology and proven methodologies to make their IT environments more robust, protected, and efficient.
Microsoft 365 SharePoint Online Integration Support Outsourcing
24x7 Office 365 Word Integration Integration Support
Progent can assist you to evaluate the many subscription plans available with Microsoft 365, previously called Office 365, and integrate your network with Microsoft 365 so you derive top business value. Progent offers expertise with multi-platform environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist your business to build and maintain hybrid ecosystems that transparently combine on-premises and cloud products and services.
Linux with Windows Consultants
Windows and Linux Remote Consulting
If your office computer system mixes Linux technology technology with MS Windows, Progent can help you to incorporate your IT resources into a unified network that allows all your operating systems to run side by side for easy administration, transparent information exchange, high availability, enhanced performance, and tight security. Progent's Linux and Windows coexistence support offerings include IT architecture configuration and support, consulting for Windows services for UNIX, remote server monitoring and management, remote technical support and repair, in-person technical support, and Help Desk outsourcing.
Hosting for Virtual Servers Specialists
Consultants Private Cloud Virtual Datacenter Hosting
Progent's private cloud hosting service enables small and midsize organizations to run mission-critical applications such as SQL and Exchange Server from a secure Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent uses Microsoft's Hyper-V technology for server virtualization and Data Protection Manager for backup and restore. You can take advantage of Progent's private cloud to avoid major investments in the acquisition, upkeep, and operation of network hardware and facilities while benefiting the highest levels of system availability and security.
Cisco RADIUS Security Technical Consultant
Cisco VPN Computer Consulting
Cisco's security and offsite connectivity solutions for small to mid-size companies represent a full array of easy-to-administer security products to let you protect your wired and wireless network infrastructure. Cisco's Virtual Private Network product family includes switches, firewalls, and Virtual Private Network solutions. Progent's professional staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert and CCNP qualifications who can help your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco security solutions that align most closely with your business goals.
MS SQL 2008 Integration Support
Computer Engineer Microsoft SQL 2008 Server
Progent's Microsoft-Premier SQL consultants can provide a range of support services to assist small companies to plan, configure, manage, and troubleshoot Microsoft SQL Server 2008 solutions in order to gain the optimum business benefit from this state-of-the-art relational database technology. Also, Progent can provide help with system infrastructure, enterprise-wide security, and custom software development to increase the strategic advantage of your IT investment.
Cybersecurity Security Evaluation Professionals
Technology Professional Security Vulnerability Assessment
Progent offers several network security service bundles designed to provide larger institutions an independent and comprehensive security evaluation from a group of premier security consultants. All Progent's security assessment bundles feature a collection of services including network scans from inside and from outside your company security perimeter, expert analysis of scan results by certified security engineers, production of a report explaining the results, plus a live concise executive summary and an in-depth interactive outbrief for in-house network administrators.
WiFi 6/6E Management Technology Professional
WiFi 6/6E Optimization Engineers
Progent can help you design, configure, manage, monitor, and repair an efficient Wi-Fi network infrastructure, recommend sensible technology, and integrate wireless access points, bridges, radio antennas, wireless controllers, and various wireless accessories. Progent can also show you how to create a thorough 802.11x system security plan that is well aligned with the security plan for your overall business network.
Conti ransomware recovery Professional
ransomware rebuild Engineers
Progent's ransomware experts can help you to assess your ransomware defenses, monitor and guard your network, help with negotiating a settlement with a threat actor, and rebuild an information system damaged by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Infor SyteLine CloudSuite Shop Floor Control Consultant
Infor SyteLine CloudSuite Financial Analysis Consulting
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than a quarter century of experience helping manufacturing, distribution and service companies to simplify complex supply chains and improve the efficiency of critical business processes to get products to market quickly and meet customer schedules consistently. Progent offers the expertise of an ERP specialist with over 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent offers online or on-premises services that spans from occasional advice to solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, migration, process improvement, customization, CPQ, web site integration, debugging, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.
Infor SyteLine CloudSuite Document Management Consult
Emergency Consultant Services Infor SyteLine CloudSuite Customer Portal
Infor CloudSuite Industrial, previously called SyteLine, is an ERP platform that embodies over 25 years of background assisting manufacturing and service companies to manage complex supply chains and streamline critical business processes to bring products to market fast and adhere to customer schedules consistently. Progent can provide the expertise of an ERP consultant with over 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent can provide online or onsite services that can range from occasional guidance to solution design and project management. Sample services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, debugging, ETL, Amazon AWS integration, disaster recovery planning, and database administration.
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