Stamford At Home Workforce Configuration Support and Consulting
System Planning, Integration, Management and Help Desk Consulting
Enlarging your at-home workforce may have a significant effect on network infrastructure, security, and company workflows. Progent has 20 years of background helping businesses of all sizes to plan, configure, manage, tune, and debug IT environments that support a remote workforce. Progent can help your Stamford organization to pick the right tools and adhere to best practices in building and maintaining a secure virtual office ecosystem for telecommuters that facilitates teamwork and returns top value. Progent offers support services ranging from on demand guidance for helping you past occasional technical bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.
Progent can help Stamford, Connecticut businesses to with any aspect of building a high-performing work-at-home ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform customization and training, public cloud integration, Help Desk services, security monitoring, data protection solutions, and streamlined management.
Infrastructure for an At-Home Workforce
Integrating the physical and software infrastructure needed for a remote work environment can be especially challenging if you must accommodate a combination of worker-owned equipment like PCs and laptops, Internet routers, and wireless APs from different vendors and with a mix of operating systems and firmware levels. Progent's experience delivering online help for both outdated and modern IT products in remote office solutions enables you to make efficient use of your existing infrastructure and offers ready access to top-tire consultants for making necessary upgrades. Services available from Progent to assist you to implement a high-functioning telecommuting infrastructure include:
- Virtual Private Network connectivity makes it possible to establish a safe connection for authenticated at-home employees to access IT resources situated at your company data center or in the cloud. Progent's consultants can assist your company to configure and maintain VPN access between your teleworkers and your key network resources by providing remote VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can help your remote workers to utilize Cisco's AnyConnect client software to provide safe VPN connections for a broad selection of endpoint devices such as Microsoft Windows, Mac, iOS, Linux, and Android.
- Virtual Desktop Infrastructure (VDI) platforms enable a telecommuter to see and use a data center PC's desktop. This technology provides IT managers substantial control over the digital environment of at-home employees and ensures them a consistent and more productive experience. Progent's virtual desktop consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI consulting.
- Routers attach home networks to the Internet and typically support VPN connections, local Wi-Fi networks, and firewall services. Progent offers expert online consulting for configuring home routers from all major manufacturers. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, typically supporting families and visitors, are frequently utilized by telecommuters to connect to their router for work. This can cause performance as well as security issues. Progent can help you to mitigate these issues by delivering expertise like Cisco Aironet configuration consulting, Cisco Meraki wireless deployment consulting, and Ubiquiti Unifi wireless access point setup help.
- Internet access methods affect the speed and availability of connections between telecommuters and the company network. Business-critical applications may require redundant Internet access in case the normal connection breaks. Progent offers expertise for identifying Internet service providers, choosing appropriate bandwidth and data volume offerings, and integrating redundant Internet access. Refer to Internet connectivity solutions.
VoIP Solutions for an At-Home Workforce
Extending the business PBX system to include remote users is critical to maintaining a productive at-home workforce. A broad range of cloud-centric VoIP platforms are used by SMBs to support remote users. Many larger organizations depend on Cisco's modern or legacy products for VoIP solutions. Progent can help businesses of any size to plan or tune a remote VoIP environment that delivers the flexibility, transparency and security required for at-home workers. Progent's Cisco-certified CCIE IP Voice experts can provide advanced support to help organizations tune their existing Cisco VoIP systems to handle an expanding at-home workforce.
- Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony features to devices like VoIP phones, media processing platforms, VoIP gateways, and mixed media apps used throughout the network. CUCM manages additional combined media services such as messaging, video conferencing, and customer collaboration networks. For more information about Progent's CUCM support, visit Cisco Unified CM consultants.
- CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM or CUCM. Progent can assist your company to support your existing CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. To find out about Progent's support services for Cisco CallManager and Cisco's other legacy IP voice products, visit Cisco CallManager expertise.
- Cisco IP Gateways enable connectivity with PSTN networks and with clients working beyond the corporate perimeter such as at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 product lines and for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
- Other VoIP Platforms supported by Progent's consultants include Vonage, RingCentral and 8x8. Progent can help you to enhance your wide area network architecture to support these VoIP solutions and deliver online configuration and debugging expertise.
Voice/Video Conferencing for Remote Workers
A broad selection of video conferencing platforms from leading vendors support virtual discussions, video conferencing, chat, and screen/content sharing for both local users and teleworkers. Many organizations use a mix of products to meet the needs of their various partners and customers. Progent's communications experts can help your organization to manage your current voice/video conferencing ecosystem and enhance the productivity of your remote workforce.
- Skype for Business is Microsoft's popular unified communications platform that supports presence, IM, voice and video conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified specialists who can assist you to configure and maintain Skype for Business client software to support your remote employees. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business consulting experts.
- FaceTime is Apple's multiuser video phone platform for compatible iOS, iPadOS, iPod and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 simultaneous users for video calls. For details about Progent's support services for FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for training. To learn more about Progent's consulting expertise for Webex and for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and information with features that include IP voice and video calling, persistent chat, plus data sharing. For details about Progent's support services for Microsoft Teams as well as for additional Office 365 products, see Progent's Microsoft Teams consulting services.
- Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these products and assist you to tune your network infrastructure to host them.
Microsoft Integrated Collaboration Platforms for Teleworkers
Microsoft's collaboration platforms are closely integrated with Microsoft's familiar Office and Microsoft 365 families, offering a rich environment of productivity apps that deliver a consistent user interface for exchanging data and ideas throughout a corporate network and on a wide range of endpoint computers. Progent has provided remote consulting support for Microsoft SharePoint and Exchange since their initial releases and can help businesses to configure these critical collaboration products to optimize the productivity of your at-home workforce.
SharePoint utilizes web entities to enable collaboration and information delivery by offering policy-based access to content, workflow, and tools for looking through enterprise-wide business data. SharePoint enables you to create protected web portals that allows remote workers to see and update aggregated business intelligence via Wikis, Blogs, social sites, and Web Parts. To find out about Progent's SharePoint consulting services, refer to SharePoint integration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. For details about Progent's Exchange consulting services, see integration consulting for Exchange Server.
OneDrive is Microsoft’s shared cloud storage service, similar to GoogleDrive. Remote workers can store files to the OneDrive service, and co-workers can access them securely through a browser. Included with Microsoft 365, OneDrive enables remote workers to co-author documents. Revisions created offline are automatically synced when you reconnect to the Internet. For information about Progent's support services for Microsoft OneDrive, see Onedrive integration consulting.
Cloud Integration Services for At-Home Workers
Progent can provide advanced remote support for helping organizations to create, maintain and optimize cohesive network models that combine physical data centers, remote workers, branch offices, and cloud resources. Progent offers expertise for all types of cloud service delivery including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help telecommuters resolve problems with cloud access, authentication, and security.
Azure is a popular family of public cloud software and services that allows you to utilize infrastructure, virtual servers, and critical applications running on Microsoft's extensive cloud. Azure features over one hundred services services including the ability to host Windows and Linux-powered VMs, scalable cloud storage, email and messaging, application development with Visual Studio, and data protection. Progent can assist you to set up VMs on Azure Virtual Machines, configure cloud-based storage on Azure Storage services, unify identity control with Azure AD, and design backup and recovery systems with Azure Backup. Progent can also show you how to create protected connections to Azure for at-home workers by setting up and troubleshooting firewalls and VPN tunnels. To learn about Progent's consulting services for Azure, refer to Azure consulting.
Office 365, now called Microsoft 365, is Microsoft's popular family of business productivity applications and cloud services available by subscription. Microsoft apps and services are marketed in a selection of plans intended for users ranging from students and households to major corporations. Progent can provide quick and easy online access to consultants familiar with Microsoft 365-compatible endpoints running Windows, Mac, iOS, and Google Android operating systems. Progent's experts can help your business to assess the various subscription bundles offered with Microsoft 365 and configure 365 apps for your telecommuters in a way that delivers maximum business value. For information about Progent's consulting services for Microsoft Office 365, refer to Microsoft 365 consulting expertise.
Microsoft 365 Exchange Online is among the most popular cloud-based applications in the Microsoft 365 product product suite. Office 365 Exchange Online provides the advantages of lower spending for data center infrastructure, easier management, on-demand scaling, high reliability, and other benefits inherent with cloud computing. Microsoft has designed Office 365 Exchange Online to run smoothly with on-premises deployments of Exchange, allowing customers to build hybrid information systems. Progent's certified Exchange consultants are available for as-needed assistance to get you past tough IT bottlenecks and also offer end-to-end project management services to make sure your teleworkers have convenient and safe access to your Microsoft 365 Exchange Online environment. For information Progent's consulting services for Microsoft 365 Exchange Online, refer to Office 365 Exchange Online configuration and support expertise.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's leading provider of cloud services. Progent offers rapid and affordable online contact with cloud connectivity experts who can help your organization to design, implement, maintain, and troubleshoot hybrid IT networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other popular cloud platforms like Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to help you to create a high-availability network model so your employees have a consistent computing environment whether they are working from your headquarters, a branch office, at home, or on the road. For details about Progent's consulting expertise for Amazon AWS, go to Amazon AWS consulting support.
Google Cloud is a popular suite of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service (PaaS) products. Progent's Microsoft, Linux, and Cisco experts can help you to expand your existing IT resources with the Google Cloud Platform, and Progent's DBA experts can show you how to make your critical apps cloud ready so your remote workers can benefit fully from Google Cloud Platform services. Progent's consultants can assist your business to deploy VMs on Google Cloud Compute Engine, design an efficient storage solution with GCP Storage, and streamline identity management for teleworkers with Google Cloud Identity services. Progent's experts can also assist your business to use GCP's management tools to administer and track your GCP ecosystem. To find out, visit Google Cloud Platform (GCP) integration expertise.
Help Desk Call Center Services for Teleworkers
An emergency, company-wide changeover to a telecommuter workforce, which could be the result of an epidemic or as a component of a disaster recovery/business continuity plan, can overstretch even a high-performing internal Call Desk. Progent's Call Center services make it possible for businesses to outsource or augment their Help Desk Call Center with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Call Center support services utilize Progent's extensive team of online IT support experts combined with world-class trouble ticketing and follow-up software to provide an affordable, advanced Call Center. Progent's Standard Help Desk Services offer a comprehensive solution that addresses all facets of remote Level 1 desktop technical support from initial service requests to trouble ticket creation, screen sharing, problem resolution, and reporting. A web-based User's Service Portal enables at-home employees to track or update their current trouble tickets, enter details, and upload screen captures or relevant files. Technical support services are delivered at a significant discount off Progent's normal Level 1 desktop support rates, and Progent offers the option of fast hand-off to Level 2 and Level 3 IT specialists to resolve complex issues. For more information, go to Progent's Standard Helpdesk Services for small and mid-size companies.
- Progent's Support Desk Supplemental Service enables your company to expand your current Help Desk Call Center staff by splitting responsibilities for Help Desk Call Center services transparently between your in-house support organization and Progent's extensive roster of desktop support engineers and subject matter experts. Progent's co-managed Call Desk service is based on a collective support solution based on the number one PSA platform for handling help requests and ticketing, assigning ownership, tracking progress, and generating reports. To learn how Progent's Call Desk Supplementation Services can help your company to deliver best-in-class IT support to your at-home workforce, go to Progent's Call Center augmentation Services.
Security and Compliance for Teleworkers
Telecommuters often run their personal equipment and work in a physically unsecured area. This increases their exposure to cyber attacks and requires judicious deployment of firewalls, remote security monitoring, and the creation of security policies in compliance with best practices. Progent's seasoned team of certified data security experts can assist you to plan, deploy and administer a compliant security solution that protects vital information in networks that incorporate at-home workers.
- Firewalls allow companies to build a network environment that can be safely utilized by local users and by at-home workers, mobile users, suppliers, customers, and other stakeholders. Next-generation firewall devices permit you to configure and manage different permissions to different classes of users and to expand your network and modify your security profile as your business evolves and as network attacks grow increasingly complex. Progent works with both new and legacy security devices from all major manufacturers like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. For details about Progent's firewall support services, see firewall integration and support services.
- Remote Endpoint Monitoring makes it easy to track the disparate devices used by at-home workers and either block or spot and mitigate modern cyber attacks such as ransomware. With ProSight Active Security Monitoring (ASM) services, a lightweight agent is installed on every protected endpoint, monitoring all activity and utilizing state-of-the-art AI technology to detect new attacks on arrival. When an attack is discovered, ProSight ASM instantly isolates the impacted endpoint from the corporate network to quarantine the threat. Since the ProSight Active Security Monitoring software agent is self-contained, endpoint devices remain secure even if they are not connected to the Internet. To find out more about ProSight Active Security Monitoring, refer to remote endpoint monitoring for teleworkers.
- Security Audits can assess the vulnerability of your network to all types of outside and local security threats for a network that includes remote workers. Progent can deploy remote, automated security analysis software for rapidly and economically detecting a broad range of security holes that can be surfaced over the Internet. Progent's security assessment experts, which can be managed by security experts with advanced certifications including CISM, CISSP, and GIAC, can help your company to evaluate your operations and policies and review your WAN architecture to enable you to design top-level security for your remote workers.
Data Protection Solutions for At-Home Workers
Data Protection involves saving and recovering critical data so as to avoid data loss and reduce restoration time and effort in case of storage system problems due to hardware issues, programming glitches, user error, cyber attack, or any other reason. Reliable data protection strategies can be particularly difficult to design and maintain in hybrid networks that combine private data centers, cloud resources, and at-home workers.
- Backup/Restore strategies for at-home workers must address multiple kinds of user-owned endpoint devices. Progent can provide quick online access to consultants knowledgeable about a wide range of products for backing up Microsoft Windows, Apple Mac and Linux/UNIX servers and desktop computers as well as laptops, tablets and smartphones. Popular backup/recovery solutions maintained by Progent's backup/recovery experts include Barracuda Backup, Azure Backup, Symantec Backup Exec, CrashPlan, Mozy, and Time Machine. To back up data distributed across a hybrid network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and features granular recovery and centralized management.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically envision scenarios that call for a quick switch to telecommuting. Progent's senior disaster recovery planning consultants and business continuity planning consultants can help your company to create, document and test a DR/BC strategy that addresses the process of switching to an at-home workforce.
Unified Management for Teleworkers
Microsoft has renamed and reshuffled its endpoint management products under the title Endpoint Manager, which encompasses Intune for cloud management of remote endpoints and Configuration Manager for managing local computers. Endpoint Manager features a unified solution for protecting critical information by managing on-premises, mobile, and at-home endpoints.
Intune
Intune is part of Microsoft's Endpoint Management suite that also features Microsoft Configuration Manager. Intune is a cloud service for managing and securing off-premises computers and applications. Remote endpoint computers can be personally owned or business owned. IT admins managing the enrolled endpoint computers of at-home workers can utilize Intune to deploy and authenticate applications on managed devices, push updates and certificates, configure rules for permission to access data and resources, manage passwords, establish VPN connections, determine how home-based workers share information, establish threat defense, ensure security compliance, and erase sensitive information from missing, stolen or decommissioned endpoint devices. Microsoft Intune can be used with iOS/iPadOS, Google Android, Windows, and macOS computers. For details about Intune and how Progent can help you to use Microsoft's Endpoint Management to manage the endpoint computers of your telecommuters, refer to Intune mobile endpoint management experts.
VMware Workspace ONE
VMware Workspace ONE is an advanced unified Mobile Device Management (MDM) product that allows network managers to keep remote endpoints up to date and protected. Workspace ONE uses VMware AirWatch for unified endpoint management combined with VMware's Horizon virtual software delivery technology for authorization control, app management, and setup management of endpoints. Workspace ONE operates with endpoints based on Windows 10, macOS, Apple iOS, Google Android, Chrome OS, or popular distributions of Linux. VMware Workspace ONE is available by subscription as a cloud service or as an on-premises product via a perpetual license. Top capabilities of Workspace ONE include rapid over-the-air provisioning of new notebooks, immediate onboarding of new users, policy set up and enforcement for all classes of endpoints, unifies management reporting and analytics, email encryption, and integration with Microsoft applications and cloud-based services. To find out about Progent's support for VMware Workspace ONE, go to VMware Workspace ONE mobile device management expertise.
Contact Progent for At-Home Worker Support Services
To contact Progent about creating and maintaining an efficient work-from-home solution for your Stamford, Connecticut organization, call
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On-site Technical Support scom 2016 reporting server
scom 2016 Online Support
Microsoft System Center 2016 Operations Manager is designed to ensure top performance and dependable availability for critical workloads by providing centralized, mixed-platform tracking of physical and virtual infrastructure installed across local systems and private and public clouds. Progent's consulting group offers advanced remote and onsite expertise to help organizations of all sizes to design, integrate, optimize, update and troubleshoot SCOM 2016 solutions. Progent can assist your company to move to Operations Manager 2016 from older releases of Operations Manager or from different monitoring products, or combine a variety of monitoring systems into a cohesive IT management ecosystem. Progent can also help you extend your SCOM 2016 scope to incorporate infrastructure hosted on public clouds including Microsoft Azure and Amazon AWS.
Anti-Spam Design and Installation
Anti-Virus Design and Installation
E-Mail Guard is Progent's economical antispam and virus protection managed service that offers small companies world-class defense against spam, viruses, directory harvesting, and other types of e-mail-based attacks on computer networks. E-Mail Guard is based on Postini's perimeter management technology, a full library of web-managed antispam and virus defense services that stop email attacks before they can breech the network firewall. Perimeter Manager also allows administrators monitor and control their email systems, irrespective of server vendor, hardware type, or geographic location.
Remote Network Support Technology Professional
Remote Network Support Professionals
For mid-size companies who need IT consulting services, Progent offers an array of alternatives including local help, on-line support, phone-based Call Center, 24x7 support with remote system monitoring, temporary staffing, site relocation support, software programming, and professional consulting. For midsize companies in California or other areas serviced by Progent's field engineers, Progent offers expert on-premises support for solving network issues quickly and affordably.
Wi-Fi RF Coverage Maps Network Consultant
802.11x Wi-Fi Site Survey Consulting
Progent’s Wireless Site Survey helps you to design and install a Wi-Fi WLAN optimized for your environment, offering your business a wireless solution that delivers the reception, speed, load-handling capability, QoS, security, and hand-off ability your business needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more detailed on-premises service.
Microsoft and Apple Mac Desktop Support Outsourcing Services
Small Office Server Support Desktop
Progent can deliver a wide array of economical online and onsite support services to help your business to install, manage, and troubleshoot workstations and mobile devices based on Microsoft Windows, macOS/OS X, iOS, Android, or Linux.
24x7 Network Remote Consulting
Setup and Support Application Monitoring
Even if your business has a minimal network support group and a modest IT budget, your information system can still have the same high reliability and performance that once needed a large internal support group. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-expert and Cisco-premier IT professionals, the most recent network management products for 24x7 monitoring and alerts, and economical service programs such as a help desk call center to keep your mission-critical network applications and servers operating.
Apple Mac Firewalls Security Consulting
Remote Consulting Mac and Cisco Security
Progent's certified security staff can help you protect your Mac network through expert services such as performing security audits, recovery from virus and worm attacks, setting up firewalls, integrating secure remote and mobile connectivity, installing automated programs for protection against viruses, spam, and directory harvest attacks, and creating a company-wide security plan appropriate for the particular goals of your corporate network.
Cisco Consultant Telecommuter Job
Cisco CCDA Subcontractor Jobs
Progent is hiring a range of full-time workers such as solutions-driven Microsoft Certified Systems Engineers; network experts with Cisco CCDP or CCIE certification; and consultants for advanced system design with experience in mobile connectivity, wireless integration, non-stop systems, disaster recovery solutions, data protection, and virtual servers. Progent is also hiring desktop support technicians, remote troubleshooting specialists, and CISSP or CISM accredited security professionals. Progent is also looking for experienced managers able to perform effectively in our dynamic, virtual office model. Progent contracts freelance professionals with specialized knowledge and field background in important information technology topics outside our main service focus. Progent's Experts Team hires freelance consultants who can provide advice and programming support for mission-critical solutions such as MRP, Enterprise Resource Planning, or Customer Relationship Management; possess deep knowledge of popular operating systems such as Linux derivatives, Macintosh, or Solaris, or can provide world-class skills in technologies like telecom, web development, Electronic Data Interchange, eCommerce, or dbm programming. Independent contractors premier by us coordinate with Progent's full-time consultants to provide comprehensive IT services for small and midsize company networks.
Specialist Microsoft Virtual Server Administration
Microsoft Server Virtualization Support
Microsoft Virtual Server 2005, hosted on the Windows Server operating system and powered by software originally produced by Connectix, delivers the power needed to carry out server consolidation, software upgrade, and server isolation projects via virtualization technology in an enterprise-class IT network with high expandability, manageability, and availability. Microsoft has aimed Virtual Server at businesses wishing to enhance operational efficiency in software programming and testing, upgrading from outdated mission-critical software, and hardware consolidation. Progent's professional Virtual Server experts can assist your business to evaluate and integrate MS Virtual Server.
Best Microsoft Experts Network Consultants Extended Call Center
Virtual Support Desk Support
Progent provides several essential kinds of Call Center services including Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco professionals gives your customers convenient access to a dependable technical group with extensive experience providing phone support and online repair for IT systems based on Microsoft technology. Progent's focus is on earning the support Call Center a respected reputation as a solid contributor to business performance. Progent's goal is to fix rather than simply record problems.
24 Hour Professionals CRISC Certified Risk and Information Systems Control Manager
Professionals CRISC Certified Risk and Information Systems Control Auditor
Progent can provide the services of a CRISC-certified risk management consultant to help your company to plan and implement an enterprise risk management (ERM) strategy based on leading practices identified by CRISC and crafted to align with your company's risk tolerance, business goals, and IT budget.
Top Quality Fault-tolerant system Technology Consulting
Fault Tolerant Mutli-location Network Specialist
Progent’s high availability network consultants provide non-stop computing support, disaster recovery planning, system load balancing, 24x7 interoffice access, fault-tolerant Internet connection design, 24x7 data center consulting, and other non-stop operations consulting to help your company configure a 24x7 network for line-of-business applications. Progent possesses the knowledge and experience to design affordable, high-availability systems by deploying the expanding suite of Microsoft Windows Cluster servers including Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Exchange Cluster Server. Progent’s Microsoft and Cisco authorized consultants can show you how to you design a fault tolerant mutli-site network with a fully mirrored Internet interface and intelligent system load balancing.
Microsoft Project Server 2010 Consulting Services
Applications Consultant Project Server 2010
Progent's Microsoft-certified consultants can provide in-depth expertise in deploying, operating and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad range of affordable online consulting services following proven best practices to help organizations of all sizes to receive all the benefits of this powerful project management solution. Consulting support offered by Progent include system design, installation and migration, setting up secure collaboration among local and remote or mobile users, network infrastructure optimization, and specialized webinar training classes.
Cloud Protection for Email Consultant Services
Engineers Email Allow Lists
Progent's ProSight Email Guard solution uses the services and infrastructure of leading information security vendors to provide centralized management and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and blocks most threats from making it to your network firewall. This reduces your vulnerability to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a further layer of inspection for incoming email. For outbound email, the on-premises gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.
Top Quality ProSight domain management Consultant Services
Top ProSight IP address management Consultant Services
Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to create, update, find and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates or domains. By cleaning up and organizing your IT infrastructure documentation, you can eliminate up to half of time spent looking for vital information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether you’re making improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require when you need it.
Emergency Windows 8.1 Backup and Restore Support Services
Microsoft Certified Setup Consultancy Services Windows 8.1 DirectAccess
Windows 8.1 is designed to power computers ranging from smart phones and tablets to engineering workstations. An abundance of new and improved features, such as its touchscreen interface and iconic live tiles GUI, offer a wide selection of benefits for companies who know how to exploit them. Progent's Windows consultants can assist bring your organization up to speed with Windows 8.1 and make sure you derive significant business advantage from the product's various new and enhanced technologies.
24/7/365 Consultants MS Virtual Server Administration Website
Connectix Virtual Server Information Technology Consulting
Microsoft Virtual Server 2005, run on the Windows Server 2003 platform and powered by technology originally produced by Connectix, provides the power necessary to accomplish hardware reduction, application upgrade, and server isolation tasks through virtualization techniques in an enterprise-class computing environment with high scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at companies who want to enhance ROI in software development and testing, upgrading from legacy line-of-business applications, and server consolidation. Progent's professional Virtual Server consultants can assist your business to assess and integrate Microsoft Virtual Server 2005.
Data Mart Integration Firm
JAVA Programming Company
If you want to update your corporate web site, create internal websites for purposes such as HR or employee education, design a powerful web presence for a new venture, or write line-of-business, data-driven custom web applications, Progent can supply skilled and experienced web designers. Progent's consultants can also show you how to build and maintain a safe, fault-tolerant server and communications network, including off-site and wireless connectivity, to support your web solutions.
CCIE Certified Aironet Ruggedized APs Outsourcing
Aironet 802.11ac AP Migration Computer Engineer
Progent's Cisco CCIE wireless network infrastructure consultants offer online or on-premises configuration and debugging support to help your organization to design, implement, upgrade, optimize, manage and troubleshoot Aironet wireless AP environments of any scale or topology. Progent's Cisco Wi-Fi controller experts can also assist you to integrate your wireless environment with your wired network and cloud-hosted resources to build an enterprise-wide connectivity foundation that is simple to manage and scale. Progent also can provide affordable Wi-Fi site surveys to assist you to determine the most efficient selection, location and setup of Aironet Wi-Fi access points to work with your unique workplace layout, building structure, and expected network traffic.
24-7 SQL Server Management Studio Consultant Services
Technology Consulting SQL Server 2014 Resource Governance
SQL Server 2014 includes significant improvements in key areas such as performance, uptime, compliance, and cloud readiness. SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that operates seamlessly with all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics. Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite consulting services that include system design, configuration, administration, remediation, and application development expertise to enable organizations of any size to achieve maximum business value from their SQL Server 2014 investment.
Exchange 2013 SharePoint integration Consultant
Immediate Computer Engineer Exchange 2013 Collaboration
Exchange Server 2013 includes significant enhancements to the capabilities of its predecessor Microsoft Exchange 2010 and delivers powerful new features plus a redesigned architecture. These improvements affect key IT areas such as ease of administration, availability, security, cost of ownership, collaboration, scalability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can help you evaluate the possible advantages of upgrading to Microsoft Exchange 2013, create an efficient validation and rollout plan, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers ongoing remote consulting and support and management services for Exchange 2013.
Small-Medium Business IT Consulting Company
Small Office Computer Consultant Midsized Business
Progent provides IT services for mid-size companies with 100 to 250 network clients. The medium size business or office has typically been an overlooked part of the market for network support services. The overhead and support access practices of major third-party support organizations make them too costly for the typical mid-size business or small medium business (SMB), which usually has a modest information technology budget with which to support an IT system whose advanced technology and sophistication are frequently similar to the networks of much larger companies. Progent's support delivery model, which takes great advantage of online service, virtual office infrastructure and proactive server monitoring, significantly lowers the network support expenses of a small-medium business while providing the small organization with big-company support from professional, IT experts with background in a wide range of midsized business network solutions. If your mid-sized organization or small business is searching for the quality of network support appropriate for a medium size office without paying enterprise costs, contact Progent.
24/7/365 Specialists Google Cloud hybrid cloud integration
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Progent offers affordable remote and onsite consulting to help companies of any size to migrate any portion of their critical network infrastructure to Google Cloud Platform (GCP). This can save time and equipment costs and allow access to Google's state-of-the-art machine learning technology. Progent can help your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, system design and review, pilot testing, configuration, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
Barracuda Backup LiveBoot Integration
Barracuda Backup Offsite Vaulting IT Consultants
Barracuda Backup is a low-cost, subscription backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup solution can incorporate a custom-designed physical storage device manufactured by Barracuda or a software-based appliance with comparable features but which utilizes your own storage hardware. Barracuda Backup safeguards vital company data produced on-premises, at one or more remote locations, or in the cloud. For disaster recovery, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting support services to assist you to design, configure, operate and repair a BDR solution based on Barracuda Backup.
ProSight client credential management Specialist
Consult SSL certificate management
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that allows you to capture, update, find and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management features a common location for holding and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT information. Whether you’re planning enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it.
SCCM Central Administration Site Remote Support
SCCM Cloud Management Gateway Online Support Services
Configuration Manager automates application and device deployment at scale, simplifies security and compliance settings management, inventories network assets, guards against corporate data leakage, performs network health reporting, allows safe self service, and offers a single point of control for managing multi-operating system ecosystems based on on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration specialists can assist you with any facet of designing, installing, using and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud-based, or hybrid networks.
Online Office Word Training Network Consult
Microsoft Experts Network Assessments Online Office 365 Excel Training
Progent offers live online instruction for an array of client applications and environments including Microsoft Office Excel, Word, PowerPoint and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10. Online training provides the advantages of conventional in-person seminars, such as immediate communication between clients and teachers, but avoids the expenses of transportation and the hassle of trying to accommodate the schedules of many trainees. Offered to individuals or classes of all sizes, Progent's live online training permits the instructor to conduct the seminar from an online facility and the students can be dispersed across a campus or across the country. Live online instruction deploys powerful teaching tools like broadcast white boards, electronic hand-raising, and shared desktops. Sessions can be brief and personalized to specialized subjects or extended in time and wider in coverage.
WatchGuard XTM Firewall Consulting Services
Firewall Audit WatchGuard Firebox Firewall
Progent provides consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard Firewall/VPN appliance that fits your security needs and budget. Progent can help you to maintain outdated WatchGuard firewalls or upgrade smoothly to current WatchGuard firewalls.
Services QTS Data Center
Consult QTS Data Center
The QTS Internet Data Center facility is situated in the earthquake-neutral Natomas area of Sacramento, CA. If you are now using the QTS data center as a colocation site or if your business is planning on moving your primary or offsite backup equipment to the Herakles data center, Progent can provide a variety of budget-friendly services that include colocation relocation, system deployment and updates, infrastructure optimization, project management services, virtualization expertise, offsite network monitoring, centralized network administration, software development, disaster recovery planning and testing, security evaluation, and the support of Progent's Test Lab.
Best Microsoft Certified Best Practices Tech Services
Support Firm Company-wide Standards for Best Practices
Progent’s team of Microsoft and Cisco Premier experts average longer than ten years of hands-on professional experience, at the forefront of IT support, executing a broad range of IT projects for an extensive array of customers. Each Progent consultant shares a refined set of personal best practices that are incorporated into company-wide leading practices standards that Progent teaches its consulting staff. This guarantees that you get not just world-class technical help, but also a consultant with field-tested methods for using computer knowledge to repair actual network problems quickly.
Microsoft Project Server Workflow Classes
Microsoft Project Server 2010 Application Consultant
Progent's Microsoft-certified consultants offer in-depth support in deploying, using and troubleshooting all versions of Microsoft Project, Project Server, and Project Online and can deliver a wide variety of affordable online support services following proven best practices to assist businesses of any size to receive all the advantages of this powerful platform. Services offered by Progent include solution planning, installation and migration, setting up safe collaboration among onsite and offsite users, network optimization, and customized webinar training.
Top Rated Problem Escalation Through Teamwork Small Business Network Consultants
Security Consultants Problem Escalation Through Teamwork
Progent’s team of Microsoft and Cisco Premier Certified consultants average longer than a decade of hands-on professional background, in the trenches of network support, executing a broad range of technical tasks for a large mix of businesses. Every Progent consultant shares a refined collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its support personnel. This means that you get not only world-class IT help, but also a consultant with field-tested approaches for applying computer knowledge to fix actual network problems quickly.
Smartphone Professionals
Microsoft Activesync Specialist
Progent’s professionals provide expertise in a variety of technologies related to mobile connectivity such as system architecture, wireless data synchronization, wireless protection, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and mobile software programming. Progent's Microsoft and Cisco certified experts can save your organization work and money by using their wireless experience to show you how to choose and configure mobile networking solutions that fit the needs of your business. Progent can also optimize your network infrastructure so that wireless handhelds perform more reliably.
24-7 Aironet 802.11ac AP Onsite Technical Support
Aironet Wave 2 AP Support Services
Progent's Cisco CCIE wireless infrastructure consultants can provide online or on-premises integration and debugging support to help your organization to plan, implement, upgrade, tune, administer and troubleshoot Aironet Wi-Fi access point deployments of any size or topology. Progent's Cisco wireless controller experts can also help you to combine your Wi-Fi ecosystem with your wired network and cloud-hosted resources to create a seamless enterprise-wide connectivity solution that is easy to manage and expand. Progent also offers affordable Wi-Fi site surveys to help you to determine the most appropriate selection, placement and setup of Aironet wireless access points to work with your specific office design, construction, and anticipated workloads.
Remote Monitoring and Reporting Consulting Services
Specialists System Center MOM
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, implementing, enhancing and troubleshooting System Center Operations Manager solutions and can provide companies of any size advanced online or onsite consulting support for System Center 2012 Operations Manager. Progent can assist you to plan a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter efficiently, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to install and customize SCOM 2012 management packs based on best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can provide responsive remote or onsite technical support to assist you to remediate critical issues uncovered by Microsoft SCOM 2012.
VMware Site Recovery Manager Consultant Services
Professional VMware vRealize Orchestrator vRO
VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you specify, automate and verify a repeatable workflow for restoring services quickly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also allows transparent testing for site recovery, upgrades and fixes and can generate audit reports to confirm complete service recovery, validate SLAs and prove DR compliance. Progent can provide the support of a VCDX certified VMware Site Recovery Manager consulting expert to assist you to design, configure, test and manage a disaster recovery system based on VMware Site Recovery Manager.
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