Wichita Work from Home Employees Configuration Advisor
System Design, Integration, Administration and Troubleshooting Consultants
Enlarging your telecommuter workforce may have a major impact on network infrastructure, cybersecurity, and corporate processes. Progent has two decades of background helping SMBs to design, configure, administer, optimize, and troubleshoot IT networks that support a remote workforce. Progent can help your Wichita company to pick the right technologies and follow leading practices in creating and operating a safe virtual office solution for telecommuters that facilitates collaboration and returns maximum business value. Progent offers support services that go from on demand expertise for helping you past occasional technical bottlenecks to comprehensive project management or co-management to help you successfully complete mission-critical tasks.
Progent can assist Wichita, Kansas businesses to with any facet of building a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, data security, backup/restore solutions, and streamlined management.
Network Infrastructure for a Remote Workforce
Configuring the network infrastructure required for an at-home workforce can be especially challenging if you have to accommodate a combination of personal equipment such as desktop computers and notebooks, Internet routers, and wireless appliances from various vendors and with a mix of OS software and firmware releases. Progent's experience providing remote support for both legacy and current technologies in virtual office venues enables you to make efficient use of your available network infrastructure and provides you with fast access to expertise for making essential updates. Support services available from Progent to help your company to implement a productive work-at-home ecosystem include:
- VPN connectivity allows you to create a secure tunnel for authorized at-home employees to access IT resources situated at your company data center or in a public cloud. Progent's consultants can help your company to configure and maintain VPN access between your at-home workforce and your various IT resources by providing online VPN configuration support. For businesses with Cisco's ASA security appliances, Progent's Cisco ASA Firewall experts can assist your telecommuters to utilize Cisco's AnyConnect software to provide safe VPN tunneling for a wide selection of devices such as Windows, macOS, Apple iOS, Linux, and Google Android.
- Virtual Desktop Infrastructure products allow an at-home worker to view and interact with a remote PC's desktop. This technology gives network managers significant control over the digital ecosystem of telecommuters and offers remote users a familiar experience. Progent's VDI services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers connect at-home computer networks to the Internet and support VPN connections, home Wi-Fi networks, and firewall services. Progent offers top-tier online consulting for setting up home routers from a variety of manufacturers. See router integration support from Cisco-certified consultants.
- Home Wi-Fi networks, often supporting an entire household and guests, are commonly utilized by at-home employees to connect to their router for work. This can create performance as well as cybersecurity issues. Progent can assist you to mitigate these issues by delivering expertise that include Aironet integration expertise, Cisco-certified Meraki WiFi deployment consulting, and Ubiquiti Unifi wireless AP integration assistance.
- Internet connectivity methods affect the speed and availability of connections between at-home workers and the company data center. Mission-critical processes might demand redundant Internet connections in case the primary connection breaks. Progent can provide expertise for picking ISPs, choosing sensible bandwidth and data volume packages, and integrating high-availability Internet access. Refer to Internet access integration services.
VoIP Integration for At-Home Workers
Expanding the company PBX system to include telecommuters is critical to supporting an effective at-home workforce. A broad range of cloud-based VoIP products are used by small and mid-size businesses to server remote users. Many enterprises rely on Cisco's modern or older platforms for IP voice management. Progent can help businesses of all sizes to plan or maintain a remote VoIP service that provides the versatility, convenience and protection needed for teleworkers. Progent's Cisco-certified CCIE Voice consultants offer high-level support to assist businesses tune their current Cisco VoIP environments to support an expanding remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) delivers enterprise IP telephony features to devices such as IP phones, media processing platforms, VoIP gateways, and mixed media apps deployed across the network. CUCM manages other combined media services like unified messaging, video conferencing, and customer interaction networks. For details about Progent's Cisco Unified CM or CUCM expertise, visit Cisco Unified Communications Manager consulting services.
- CallManager is Cisco's legacy call-processing software and has been superseded by CUCM. Progent can help you to support your current CallManager deployment or upgrade smoothly to Cisco's current IP telephony solutions. For details about Progent's support services for CallManager and Cisco's other legacy IP voice products, visit CallManager expertise.
- Cisco IP Gateways provide connectivity with public telephony networks and with users working beyond the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
- Other VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN infrastructure to support these VoIP solutions and provide as-needed configuration and troubleshooting services.
Voice/Video Conferencing for Telecommuters
A broad range of video conferencing products from leading technology companies enable online discussions, video conferencing, chat, and content sharing for both onsite users and teleworkers. Many companies utilize a mix of conferencing products to meet the needs of their various partners and customers. Progent can help you to manage your current conferencing ecosystem and optimize the experience of your remote employees.
- Skype for Business is Microsoft's leading communications platform that enables real-time presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent offers the skills of Microsoft-certified consultants who can assist you to set up and manage Skype for Business client software to accommodate your at-home employees. For details about Progent's consulting expertise for Skype for Business, refer to Skype for Business integration services.
- FaceTime is Apple's multiuser video phone app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 simultaneous users for voice/video calls. To learn more about Progent's support expertise for FaceTime, visit Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint, network-based capture, plus editing and playback for future reference and training. For details about Progent's consulting expertise for Webex and for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as voice/video calling, persistent chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams as well as for additional Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and help your business to tune your network architecture to run them.
Microsoft Collaboration Software for an At-Home Workforce
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Microsoft Office and Microsoft 365 suites, providing a powerful ecosystem of applications that deliver a cohesive user experience for exchanging data and ideas across multiple sites and on a broad range of endpoint devices. Progent has delivered online consulting services for SharePoint and Exchange Server since their first releases and can assist businesses to tune these critical collaboration products to optimize the productivity of your remote workers.
SharePoint uses web entities to enable collaboration and information delivery by providing policy-based delivery of data, workflow, and utilities for searching through company-wide business data. SharePoint allows you to build protected portals that permits at-home workforce to view and edit consolidated business intelligence via Intranets (Wikis), Blogs, social networking sites, and Web Parts. For information about Progent's SharePoint support services, go to SharePoint configuration and application development expertise.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To find out about Progent's Exchange expertise, go to integration consulting for Exchange Server.
OneDrive is Microsoft's shared cloud-based storage service, comparable to GoogleDrive. At-home workers can store files to the OneDrive service, and co-workers anywhere can access them securely through a browser. Provided with Office and Microsoft 365, OneDrive allows remote employees to co-edit files. Revisions created offline are automatically uploaded when you go back online. To learn about Progent's expertise for OneDrive, see Microsoft Onedrive integration consulting.
Cloud Integration Services for Remote Workers
Progent offers fast and affordable remote support for enabling organizations to build, maintain and repair integrated hybrid network architectures that incorporate physical data centers, remote workers, branch offices, and cloud resources. Progent can provide expertise for all modes of public cloud service delivery such as Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service (SaaS). Progent can help at-home workers resolve problems with cloud connectivity, identity, and security.
Azure is a leading family of cloud services that allows you to use infrastructure, servers, and key apps hosted on Microsoft's extensive cloud. Microsoft Azure offers more than 100 services services including hosting for Windows and Linux-based virtual machines, on-demand cloud storage, email and messaging, app development with Visual Studio, and data backup. Progent can assist your organization to set up virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, streamline identity control with Azure Active Directory, and design backup and recovery solutions with Azure Backup. Progent's cloud experts can also help you create protected connections to Azure for remote workers by configuring and debugging firewall appliances and VPN IPsec tunnels. To learn about Progent's consulting expertise for Azure, go to Microsoft Azure expertise.
Microsoft 365, previously called Office 365, is Microsoft's popular family of business productivity software and cloud-based services offered by subscription. Office apps and services are provided in a variety of bundles designed for users ranging from individuals and small offices to major corporations. Progent can provide fast and easy online contact with experts knowledgeable about Microsoft 365-compatible client devices based on Windows, Mac, iOS, and Google Android operating systems. Progent can assist your business to assess the numerous subscription plans offered with Microsoft 365 and deploy 365 applications for your at-home workers in a way that delivers maximum business value. To learn about Progent's consulting expertise for Microsoft 365, go to Microsoft 365 consulting services.
Exchange Online is among the most widely used cloud-based applications in Azure-hosted Microsoft 365 product suite. Exchange Online provides the benefits of lower spending for physical infrastructure, simplified management, dynamic scaling, high availability, and additional advantages inherent with public clouds. Microsoft has engineered Microsoft 365 Exchange Online to run seamlessly with on-premises Exchange environments, enabling you to create hybrid networks. Progent's certified Exchange experts can provide as-needed assistance to guide you through tough technical roadblocks and also offer comprehensive project management outsourcing to ensure your telecommuters have easy and secure access to your Microsoft 365 Exchange Online deployment. To find out Progent's support services for Microsoft 365 Exchange Online, refer to Exchange Online configuration and troubleshooting consulting.
Amazon AWS is a pioneer in the public cloud arena and is the industry's top source of cloud-based services. Progent offers rapid and affordable online contact with cloud integration consultants who can assist your business to design, implement, maintain, and troubleshoot hybrid information networks that incorporate Amazon AWS cloud-based services with on-premises data centers and with other public clouds such as Microsoft Azure. Progent also offers the skills of Cisco-certified CCIE networking experts to help you to create a high-uptime network architecture to make sure your users have a consistent computing environment regardless of whether they are working from your main office, a remote branch, from home, or on the road. For details about Progent's consulting services for Amazon AWS, see Amazon AWS consulting support.
Google Cloud (GCP) is a leading set of cloud computing services that provides Infrastructure-as-a-Service and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist your business to scale your existing IT assets with the Google Cloud Platform, and Progent's database consultants can help you make your critical applications cloud friendly so your at-home workers can benefit fully from Google Cloud Platform services. Progent can assist your business to set up VMs on Google Cloud Compute Engine, plan an efficient storage system with Google Cloud Storage, and streamline access management for teleworkers with Google Cloud Identity. Progent's experts can also help you to use GCP's management technology to control and track your Google Cloud ecosystem. To learn, see Google Cloud Platform consulting support.
Help Desk Call Center Services for Teleworkers
A fast, organization-wide changeover to a telecommuter workforce, which might be motivated by an epidemic or as a component of a business continuity preparedness plan, can overwhelm even a well-staffed in-house Call Desk. Progent's Help Desk Call Center services allow organizations to outsource or supplement their Call Desk by using Progent's remote Technical Response Center team.
- Progent's Standard Call Desk support services utilize Progent's nationwide team of remote technical support experts along with enterprise-class trouble ticketing and tracking technology to provide an economical, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services provide a comprehensive solution that handles all facets of remote Level 1 PC support from service requests to trouble ticket generation, desktop sharing, problem resolution, and incident reporting. A browser-based User's Service Portal allows at-home employees to monitor or update their active tickets, add details, and append screen captures and attachments. Desktop support services are provided at a significant price reduction off Progent's ordinary Level 1 desktop service rates, and Progent offers optional rapid hand-off to Level 2 and Level 3 support specialists to resolve complex issues. For more information, go to Progent's Standard Helpdesk Services outsourcing for small businesses.
- Progent's Call Center Supplemental Service allows you to augment your existing Call Desk team by sharing delivery of Call Center support services seamlessly between your regular IT support organization and Progent's nationwide pool of PC support engineers and subject matter experts. Progent's co-managed Call Desk service uses a collaborative support solution utilizing the number one professional services automation (PSA) tool for managing service requests and trouble tickets, establishing responsibility, monitoring progress, and producing reports. For details about how Progent's Help Desk Call Center Augmentation Services can enable your company to deliver world-class desktop support to your at-home employees, go to Progent's Call Desk augmentation Services.
Security and Compliance for Remote Workers
Work-from-Home staff members commonly utilize their own computers and usually operate in an unsecured physical area. This increases their susceptibility to malware threats and calls for careful configuration of corporate firewalls, anti-malware tools, multi-factor authentication, remote monitoring, thorough user education, and the creation of policies based on leading practices. Progent's seasoned team of data security solutions experts can help you to plan, configure and maintain a compliant cybersecurity solution that protects vital IT resources in environments that incorporate an at-home workforce.
Firewalls enable companies to create a network environment that can be securely utilized by on-premises users and by telecommuters, mobile users, suppliers, clients, and the public. Next-generation firewall appliances permit you to assign and control appropriate access rights to various classes of users and to expand your network and adjust your security as your company evolves and as cyber threats become more sophisticated. Progent works with both current and legacy firewall appliances from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, SonicWall and Fortinet. For details about Progent's firewall support services, see firewall support services.
Remote Endpoint Security Monitoring makes it possible to watch over the disparate devices used by teleworkers and either reject or spot and respond to modern threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint agent is installed on each secured endpoint device, watching all activity and using state-of-the-art machine learning and full execution context from SentinelOne to detect new threats on arrival. When an attack is discovered, ProSight Active Security Monitoring immediately isolates the impacted endpoint from the corporate network to contain the threat. Since the ProSight Active Security Monitoring agent is autonomous, endpoint devices remain secure even if they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. For details about ProSight ASM, visit remote endpoint security monitoring for remote workers.
Progent's Duo authentication Service Plans incorporate Cisco's Duo cloud technology to protect against password theft by using two-factor authentication (2FA). Duo supports one-tap identity verification on Apple iOS, Google Android, and other personal devices. With Duo 2FA, whenever you sign into a secured application and give your password you are requested to confirm your identity on a device that only you possess and that uses a separate network channel. A wide selection of devices can be used for this second means of authentication such as an iPhone or Android or wearable, a hardware/software token, a landline phone, etc. You can designate multiple validation devices. To find out more about Duo two-factor identity authentication services, go to Duo MFA two-factor authentication services for at-home workers.
Security Audits can assess the exposure of your network to all types of external and internal security attacks for an environment that includes remote workers. Progent can run online, automated security analysis software for quickly and affordably detecting a broad range of security weaknesses that can be surfaced via the Internet. Progent's endpoint security assessment consulting services, which can be managed by security professionals with top certifications including CISM, CISSP, and GIAC, can assist your company to evaluate your procedures and policies and assess your IT architecture to enable you to design the highest level of protection for your at-home workers.
Horizon3.ai's NodeZero Penetration Testing Platform is a breakthrough penetration test (pentest) product family that supports autonomous threat assessment of your at-home environment and your internal and perimeter networks so you can find, prioritize, remediate, and confirm cybersecurity weaknesses before threat actors can exploit them. Progent can help you to use NodeZero to carry out thorough penetration tests of your network perimeter and your internal network in order to determine your current security posture. Progent's NodeZero experts can also help you to strengthen your network security and can help you to design and deploy a unified cybersecurity strategy that simplifies management and delivers optimum protection for on-prem, cloud-based, at-home, and perimeter IT assets. To find out more details about Progent's vulnerability assessment solutions powered by on NodeZero's pentest platform, refer to Consulting Services for NodeZero's Penetration Test Platform.
Download White Paper: Securing a Work-From-Home Environment
To read or download a white paper describing key things to concentrate on for securing an IT environment that incorporates work-from-home staff, click:
Protecting a Work-From-Home Network White Paper. (PDF - 2.4 MB)
Data Protection for Teleworkers
Data Protection covers backing up and restoring vital information in order to prevent data loss and reduce restoration time and effort in case of storage failures resulting from hardware breakdowns, software glitches, operator error, cyber attack, or any other reason. Dependable data protection solutions can be particularly difficult to architect and manage in hybrid networks that incorporate local data centers, public clouds, and an at-home workforce.
- Backup/Recovery strategies for at-home workers must cover multiple kinds of personally owned endpoint devices. Progent offers fast online help from experts knowledgeable about a broad range of products for backing up Microsoft Windows, Apple and Linux/UNIX powered servers and desktops as well as laptops, iOS and Android tablets and handhelds. Popular backup/recovery products supported by Progent's data protection experts include Barracuda Backup, Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect data spread across a wide area network, Progent offers ProSight Data Protection Services (DPS), a managed backup/recovery service that utilizes cloud storage and includes granular recovery and unified management.
- Disaster Recovery/Business Continuity (DR/BC) strategies typically anticipate circumstances that call for a rapid changeover to telecommuting. Progent's expert disaster recovery preparedness consultants and business continuity consultants can help your company to develop, document and test a DR/BC plan that addresses the logistics of switching to telecommuting.
Unified Management for Teleworkers
Microsoft has rebranded and reshuffled its endpoint management platforms under the title Microsoft Endpoint Manager, which includes Intune for cloud management of mobile and remote devices and Configuration Manager for managing on-premises endpoints. Microsoft Endpoint Manager offers a unified environment for protecting corporate information by managing local, mobile, and home-based endpoint devices.
Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud-based service for managing and protecting remote devices and software. Remote endpoint computers can be user owned or business owned. IT administrators managing the enrolled endpoint computers of telecommuters can use Intune to provision and authenticate applications on managed devices, push updates and certificates, configure policies for accessing information and networks, set passwords, create VPN connections, determine how home-based workers share data, set up threat protection, verify compliance, and delete sensitive data from lost, stolen or deactivated devices. Microsoft Intune works with iOS, Android, Windows, and macOS/OS X computers. For details about Microsoft Intune and to find out how Progent can assist you to use Microsoft's Endpoint Management to manage the endpoint devices of your at-home workforce, refer to Intune telecommuter endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management product that helps network administrators to keep off-premises endpoint devices current and protected. Workspace ONE uses VMware AirWatch for unified endpoint management combined with VMware's Horizon virtual application delivery technology for identity control, application management, and configuration management of endpoint devices. Workspace ONE operates with endpoints powered by Windows 10, macOS, iOS, Android, Chrome OS, or leading distributions of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-site product via a perpetual license. Key features of Workspace ONE include rapid over-the-air deployment of new notebooks, immediate onboarding of new users, policy set up and enforcement for all classes of endpoints, aggregated management reporting and analytics, an email encryption gateway, and tight integration with Microsoft apps and cloud-based products. For information about Progent's support for VMware Workspace ONE, go to VMware Workspace ONE remote device management consultants.
Contact Progent for Remote Workforce Support Services
To contact Progent about creating and managing a productive work-from-home environment for your Wichita, Kansas business, call
An index of content::
Integration Microsoft 365 AD Connect
Exchange Online Archiving Network Consultants
Microsoft 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and associated Exchange components to reduce capital expense and management overhead. You can deploy Microsoft 365 Exchange Online to host all your Exchange mailboxes, or you can integrate a hybrid solution that incorporates on-premises and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide budget-friendly remote technical support to help your organizations to assess the potential advantages of Exchange Online, design a solution that fits your functional requirements and budget, implement a non-disruptive migration from your current Exchange system to one that incorporates Exchange Online, train your management staff and users, and provide ongoing consulting and troubleshooting.
Microsoft Dynamics 365 Business Central Technical Support Services
Application Consulting Microsoft Dynamics 365 Business Central
Progent can provide online and onsite deployment, migration, customization, reporting for Dynamics Business Central/Navision.
Company-wide Standards for Best Practices Network Support Consultant
Best Practices Network Management Services
Progent's team of Microsoft and Cisco Premier experts average longer than ten years of hands-on industry background, at the front lines of network support, executing a wide range of IT projects for an extensive mix of customers. Every Progent support professional shares a refined collection of personal best practices that are combined into shared leading practices standards that Progent teaches its consulting team. This guarantees that you get not only expert IT capability, but also a support engineer with proven methods for using computer knowledge to solve actual network problems efficiently.
Consultant Services Google GCP hybrid cloud integration
Consultancy Google Cloud Identity
Progent offers cost-effective online and on-premises support to help organizations of any size to migrate any part of their critical IT infrastructure to Google Cloud Platform services. This can save time and equipment expense and allow access to Google's state-of-the-art machine learning tools. Progent can help you with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, testing, configuration, administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies.
SCCM MAM Support and Setup
SCCM Cloud Integration Online Consulting
Configuration Manager automates application and device provisioning and updating, streamlines compliance settings control, keeps track of network resources, protects against company data leakage, performs health monitoring, enables secure self service, and offers a common point of control for administering mixed-operating system ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud experts can assist businesses of any size with any facet of designing, implementing, using and repairing a SCCM deployment for local, cloud, or hybrid environments.
Compliance Auditor Security Penetration Testing
Network Security Auditor Stealth Penetration Testing
Stealth intrusion testing is an important part of any comprehensive network security plan. Progent's security experts can run thorough intrusion tests without the knowledge of your company's in-house IT resources. Stealth penetration testing shows whether current security defense systems such as intrusion incident warnings and event history monitoring are properly configured and actively monitored. Progent can provide continuous automatic penetration testing to define your internal and external attack surface and to identify ways that vulnerabilities, unsafe configurations, stolen credentials, missing patches, and ill-advised IT product defaults can be chained together by hackers into the multi-vector attacks common to the latest variants of ransomware.
Aironet 1700 Access Point Support Services
Integration Services Aironet 4800 Access Point
Progent's Cisco certified wireless networking consultants can provide economical online and onsite support for end-of-life and current 802.11ac Aironet Wi-Fi access points (APs) and Progent can assist you to plan and manage Wi-Fi solutions that incorporate indoor and outside/industrial Aironet access points.
IT Services Catalyst 9115 Access Point
Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point Setup and Support
Progent's Cisco Catalyst 9100 Series 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point experts can provide affordable remote and onsite help for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless access points.
Compensation for Microsoft Consultants Job
Compensation for Cisco Consultants Contract
Our compensation structure is built on revenue sharing, so just like being a freelance consultant, your earnings are entirely driven by your generated revenue. Some of our support staff focus on quality of life and elect to work at an easy pace, utilizing our flexible schedule to pursue personal pursuits like mountain biking, car racing, skiing, surfing, travel, or sharing private time with relatives and acquaintances. Others use the chance to earn major dollars through lots of effort and extended days. Progent fully supports either end of the spectrum plus everything in the middle.
Contract Programmer .NET C++
DotNET Contract Programmer
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development system and can build or modernize .NET apps quickly and affordably.
WLAN Site Survey Remote Troubleshooting
Wi-Fi Site Survey Specialist
Progent's Wi-Fi site survey and predictive modeling help you to design, install and debug a Wi-Fi LAN adapted to your environment, offering you a WLAN that delivers the reception, performance, density, QoS, security, and roaming ability your company requires. Wi-Fi site survey services from Progent include online predictive analysis for designing a wireless LAN and onsite site survey services for validating, tuning, and debugging an operational wireless network.
Chief Information Officer Specialist
Support Services Chief Information Officer
Progent can provide the temporary services of a seasoned CIO to provide strategic direction to assist you select and support IT technology appropriate for your current needs and that can serve as a firm basis for your future growth. Progent's part-time CIO consulting services offer economic leverage to companies trying to maximize the benefits from their IT expenditures but who are without the budget or unwilling to take on one more executive-level manager to their head count. Since Progent is vendor-agnostic, with a sizable staff of consultants certified to support all leading OS platforms and connectivity technologies plus a broad range and application software, Progent is in an ideal position to offer unbiased advice along with expert technical support for creating IT systems that fit the special requirements of your organization.
Program Design Firms
Developer Firm Visual Basic
If you need assistance creating, improving, or troubleshooting business aplications for Windows, any version of Linux, or the Web, Progent's expert team of program developers, relational database designers, and software project managers can make sure you get the job done on time and within your budget. Progent's seasoned software programmers offer affordable and expert remote help for projects as small as creating Vidual Basic scripts for Office Excel or as challenging as rolling out mission-critical database applications based on Microsoft SQL Server ,Oracle, or MySQL.
2500 Wireless Controller Remote Support Services
3504 wireless controller Onsite Technical Support
Catalyst family of Wi-Fi controllers simplify the administration of Wi-Fi LANs by unifying the provisioning and control of wireless access points, tuning Wi-Fi performance by limiting the effect of radio frequency congestion, enhancing wireless availability with fast auto-failover, and hardening security by identifying threats and analyzing network traffic according to user type and location. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage Wi-Fi networks of any size. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement a smooth upgrade to Cisco's modern Wi-Fi controller solutions.
Small Office Network Security Consultants
Small Office Networking Organization
Progent offers businesses of any size enterprise-class network online or on-premises consulting services for networks based on Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier Certified network consultants also can provide security expertise for companies varying in size from the small office to the worldwide enterprise.
Microsoft Dynamics NAV Application Consulting
ERP Programming
Progent can provide you with application developers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system applications to meet your specific business needs. Progent's Microsoft support experts offer expertise in Microsoft AX ERP Software, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management System. Progent also offers expert e-Commerce integration support for safe, company-wide information sharing plus interfacing with CRM packages.
Monitoring and Reporting Online Help
Remote Network Monitoring Online Consulting
Remote 24x7 network monitoring, automated alarms, and actionable reports are crucial to preserving the proper operation of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) solutions have advanced to the point that companies of all sizes can afford a level of protection that was previously reserved for large enterprises. Progent can provide several RMM options available as low-cost service packages designed to help your company to identify and fix a an array of network issues before they can disrupt productivity.
Urgent Small Business Network Troubleshooting
Online Help Small Business
If you have a company IT system with 10 to 50 desktop users, Progent's IT outsourcing services save your company from over-reliance on an individual freelance consultant while giving you affordable and reliable access to high-quality network support. By providing network consulting help when you need it, offering advanced expertise for key applications, offering unique services such as 24x7 network monitoring, and billing only for services you receive, Progent offers you an affordable way for optimizing the business value of your small office information system. Progent is the smart way for small businesses to create and support a robust and safe IT network and to benefit from fast access to the experienced support ordinarily available only to businesses who are able to support a sizeable internal IT group.
Microsoft Azure enterprise hybrid cloud solutions Consultant Services
Amazon AWS hybrid cloud integration Programming Firm
Progent can assist your IT team to design and administer cost-effective ecosystems that support Windows and Linux systems and applications in either cloud-only solutions or in hybrid architectures that seamlessly combine on-premises resources as well as one or more public cloud services. To assist you to incorporate public cloud services with physical datacenters, Progent can provide a variety of public cloud migration support services such as Microsoft Azure hybrid cloud planning and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has 20 years of experience delivering high-level consulting services remotely, and Progent can make sure you complete your cloud migration initiatives on schedule and affordably.
NetApp Clustered Data ONTAP Consulting Services
NetApp MetroCluster Disaster Recovery Engineers
Progent can provide enterprise customers the services of a certified NetApp consultant for remote or on-premises support for NetApp's entire family of SAN storage software and hardware products including ONTAP data management, MetroCluster, FlexPod private cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN storage solutions supported by Progent include SAN dsign, cloud integration, virtualization, migrations, transparent patching, storage management, security and compliance, high availability, and troubleshooting. Progent offers Tier 3 support to assist you to take care of problems with NetApp SAN deployments efficiently based on best practices.
ProSight Network Health Check Consultants
Network Infrastructure Health Evaluation Professionals
Progent's ProSight Network Audits are a quick and low-cost alternative for small and mid-size organizations to obtain an objective assessment of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits show you how well the configuration of your core infrastructure devices conform to best practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a more manageable and more secure AD implementation. Both options also offer the long-term advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include easier management, better compliance with data security requirements, higher utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and higher availability.
Top Microsoft Teams at home workers Consulting Services
Microsoft Teams session border controller Engineers
Progent can assist you to design a migration to Teams from Skype for Business or Lync Server and configure, manage, and troubleshoot a cloud or mixed implementation of Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.
Technical Consultant Duo Two-factor Authentication
Duo Zero Trust Security Online Support
Progent's Duo managed services incorporate Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification on iOS, Google Android, and other out-of-band devices.
SQL Server 2012 AlwaysOn Failover Cluster IT Services
SQL Server 2012 AlwaysOn Availability Groups Online Support
Progent offers the support of certified engineers as well as seasoned database application programmers, DBAs, project managers, network infrastructure architects, business continuity specialists, and certified security professionals to help your business to assess the potential benefits of SQL Server 2012 for your organization, install pilot systems at your site or at Progent's test lab, design and execute out an efficient migration to SQL Server 2012 from earlier releases of SQL Server or from other RDBMS solutions, and define an efficient and secure IT infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012.
Engineers Trend Micro Scanmail
Remote and Mobile Email Access Computer Network Firms
Progent's Microsoft-certified experts have 20 years of background providing electronic messaging and integrated email/telephony solutions for companies. Progent offers economical Microsoft Exchange 2007 Server support services to enhance email security and virus protection, achieve high availability email, and facilitate remote and mobile email connectivity. Progent's Microsoft Exchange consulting and support services can aid you in designing and implementing a Microsoft Exchange update or a move from a legacy SMPT system or outdated Microsoft Email product such as Exchange 5.5 to Microsoft Exchange Server 2010.
Duo Multi-factor Authentication Support Services
Duo MFA and Single Sign-on Remote Consulting
Progent's Duo managed services utilize Cisco's Duo technology to protect against password theft by using two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices.
ProSight Email Guard Spam and Virus Filtering Service Professionals
ProSight Email Content Filtering Policies Consultant Services
Progent's ProSight Email Guard solution uses the technology of top information security vendors to provide web-based control and world-class protection for all your email traffic. The powerful structure of Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outgoing email, the local gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter.
Windows Server Essentials and SharePoint Engineer
Windows Server Essentials Consulting
Progent's Microsoft-certified consultants can provide budget-friendly online consulting and technical support for Microsoft Windows Server Essentials. Progent offers comprehensive project management to help you design and execute a smooth move from Windows Server Essentials to Microsoft 365 and other Microsoft Online platforms and services.
Dynamics GP Excel Cubes Specialists
Dynamics GP App Development Contract Programming Firm
Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's application development experience with Microsoft VBasic, XML, and additional developer tools make it possible to design specialized mission-critical applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting consultants can show you how to design reports that allow you to analyze your business more effectively, transforming uncooked data into useful understanding of your business.
Microsoft 365 Single Sign On Network Engineer
Microsoft 365 mail flow Troubleshooting
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 and local Exchange deployments. This permits you to have some mailboxes located on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist you with any facet of designing, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can provide occasional expertise to help you resolve challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on schedule and within budget.
Consulting Services Relocation
Microsoft Experts Consulting Firms Network Architect
For large businesses, Progent can leverage internal network support staffs by offering world-class background in supporting key Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory help, Exchange Server 2010 support, SharePoint Server experience, and Microsoft SQL Server consulting. For the national or worldwide enterprise with branches, Progent can act as a transparent nearby supplement of corporate network management. Progent's enterprise support services include corporate-wide security, remote branch office support, system architecture, Sarbox compliance, project management, and top-level service for multiple location office environments powered by Enterprise Windows. Progent can offer field engineers and specialists to help with a site relocation or branch move, or a system designer to help with building or using an Internet Data Center or Hosting Facility.
Consulting Rates Technical Support Organizations
Consulting Rates On Site service
Progent's pricing model is to bill for online service and on-premises help per minute. As a result, you are charged just for received support. Progent does not demand a higher rate for after-hours or urgent service, and inside California or in regions where Progent offers in-person service, Progent does not charge for travel time except for emergency support where on-site time is less than four hours. In addition, Progent imposes no minimum charge and asks no monthly commitment for services provided during regular working hours. Many service organizations impose substantial minimum fees or charge for every fifteen minutes or longer. Progent's small granularity does away with large bills for quick repairs so you won't be forced to allow simple problems to fester.
24 Hour NotPetya ransomware hot line Consult
Ryuk ransomware hot line Consultants
Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist your business to contain the progress of an ongoing ransomware attack. Call 800-462-8800
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