Wichita Offsite Workforce Connectivity Consulting and Support
System Design, Implementation, Administration and Troubleshooting Consultants
Expanding your telecommuter workforce can have a major effect on network infrastructure, cybersecurity, and corporate workflows. Progent has two decades of experience helping businesses of all sizes to design, configure, manage, tune, and debug IT environments that support at-home workers. Progent can help your Wichita company to pick the right tools and follow best practices in building and operating a safe virtual office ecosystem for telecommuters that facilitates teamwork and delivers top value. Progent offers services that go from as-needed guidance for getting you past occasional technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.
Progent's consultants can assist Wichita, Kansas companies to succeed with any facet of building a high-functioning remote work ecosystem by providing infrastructure configuration services, IP voice troubleshooting, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Help Desk outsourcing, data security, backup/restore solutions, and unified management.
Infrastructure for Telecommuters
Configuring the physical and software infrastructure needed to support an at-home workforce can be especially complex if you must manage a combination of personal hardware such as PCs and notebooks, Internet routers, and wireless appliances from an assortment of manufacturers and with a variety of operating systems and firmware releases. Progent's experience providing remote support for both outdated as well as current IT products in remote office venues allows you to make efficient use of your existing infrastructure and offers fast access to top-tire consultants for implement essential upgrades. Services offered by Progent to help your company to implement a productive telecommuting ecosystem include:
- Virtual Private Network (VPN) connectivity makes it possible to establish a secure connection for authenticated at-home employees to access IT assets situated at your corporate data center or in a public cloud. Progent can assist you to configure and maintain VPN connections between your at-home workforce and your various network resources by providing online VPN configuration consulting. For businesses with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall consultants can assist your telecommuters to utilize Cisco's AnyConnect software to provide safe VPN tunneling for a broad range of endpoint devices such as Windows, macOS, iOS, Linux, and Android.
- Virtual Desktop Infrastructure products enable an at-home worker to see and use a remote PC's desktop. This provides IT managers significant control over the digital environment of telecommuters and ensures remote users a consistent and more productive experience. Progent's VDI consulting services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops expertise.
- Routers attach at-home computer networks to the Internet and support VPN tunnels, home wireless networks, and firewall services. Progent offers top-tier remote support for integrating routers from a range of vendors. See router configuration services from Cisco-certified experts.
- Home Wi-Fi networks, typically shared by families and guests, are commonly utilized by at-home employees to connect to their Internet router for work. This can create throughput and security issues. Progent can assist you to mitigate these issues by delivering expertise that include Cisco Aironet integration expertise, Cisco Meraki WiFi installation expertise, and Ubiquiti WiFi access point integration assistance.
- Internet connectivity solutions affect the performance and reliability of connections between telecommuters and the corporate data center. Business-critical processes might require redundant Internet connections in case the normal connection breaks. Progent offers expertise for identifying service providers, picking appropriate bandwidth and data volume packages, and configuring fault-tolerant Internet connections. See Internet connectivity integration services.
IP Voice Solutions for Teleworkers
Expanding the company PBX system to include remote users is vital to maintaining an effective work-at-home solution. A broad range of cloud-centric VoIP platforms are popular with SMBs to support teleworkers. Many larger organizations depend on Cisco's modern or older platforms for IP voice solutions. Progent can assist organizations of any size to design or maintain a telecommuter IP voice environment that provides the versatility, transparency and security needed for at-home workers. Progent's Cisco-certified CCIE Voice experts offer advanced support to assist businesses optimize their current Cisco VoIP systems to support a growing remote workforce.
- Cisco Unified Communications Manager (Cisco Unified CM) extends enterprise telephony capabilities to devices such as IP phones, media processing products, Voice over IP gateways, and multimedia apps deployed throughout the network. CUCM supports additional combined media services like unified messaging, voice/video conferencing, and customer interaction networks. For more information about Progent's Unified Communications Manager support, see Cisco Unified CM expertise.
- Cisco CallManager is Cisco's earlier call-processing software and has been replaced by Cisco Unified CM or CUCM. Progent can help you to support your existing CallManager deployment or migrate efficiently to Cisco's current IP telephony products. To learn about Progent's expertise for CallManager and Cisco's other early IP voice products, see Cisco CallManager consulting services.
- Cisco IP Gateways enable connectivity with PSTN networks and with clients working beyond the corporate firewall like at-home workers. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco SIP gateway integration expertise.
- Additional VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to expand your WAN architecture to support these VoIP solutions and provide online deployment and troubleshooting expertise.
Video Conferencing for Telecommuters
A wide range of video conferencing platforms from leading vendors support virtual discussions, video conferencing, chat sessions, and screen sharing for both onsite users and telecommuters. Many companies utilize a mix of products to accommodate their various partners and customers. Progent can help you to maintain your current voice/video conferencing environment and enhance the engagement of your remote employees.
- Skype for Business is Microsoft's leading communications product that enables presence, instant messaging, audio and video conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified specialists who can assist you to deploy and maintain Skype for Business clients to support your at-home workforce. For details about Progent's support expertise for Skype for Business, refer to Skype for Business consulting experts.
- FaceTime is Apple's multiuser video calling app for iOS and macOS devices. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support as many as 32 simultaneous users for voice/video sessions. To learn more about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
- Webex Meeting Center supports remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint, session capture, plus revision and playback for future reference. To learn more about Progent's support services for Cisco Webex as well as for additional video conferencing solutions from Cisco, refer to Progent's Webex Meeting Center support services.
- Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with capabilities such as IP voice and video conferencing, threaded chat, plus file sharing. For details about Progent's support services for Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
- Additional Voice/Video Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and troubleshooting services for these conferencing platforms and help you to optimize your WAN infrastructure to run them.
Microsoft Collaboration Software for Telecommuters
Microsoft's collaboration platforms are tightly integrated with Microsoft's popular Microsoft Office and Microsoft 365 suites, offering a powerful environment of applications that deliver a consistent user interface for sharing information throughout multiple sites and on a broad selection of endpoint computers. Progent has delivered online consulting services for SharePoint and Exchange Server since their original publication and can help your company to deploy these critical collaboration platforms to maximize the productivity of your remote workers.
SharePoint utilizes web entities to promote collaboration and knowledge sharing by offering policy-based delivery of data, business processes, and utilities for searching through company-wide business data. SharePoint allows you to create protected portals that allows remote workforce to see and update aggregated business intelligence via Wikis, Blogs, social networking sites, and Web Parts. To find out about Progent's SharePoint support services, refer to SharePoint configuration and application development consulting.
Exchange and Exchange Online offer secure collaboration features including public folders, shared mailboxes, and shared calendars and contacts. Progent's Microsoft certified Exchange experts can show you how to activate and utilize these features for your at-home workers. To learn about Progent's Exchange consulting expertise, go to integration expertise for Exchange.
OneDrive is Microsoft's collaborative cloud storage service, comparable to GoogleDrive. Remote workers can save files to the OneDrive service, and co-workers anywhere can retrieve them securely through a web browser. Included with Microsoft Office and Microsoft 365, OneDrive allows remote workers to jointly author files. Edits created offline are uploaded when you go back online. To learn about Progent's expertise for OneDrive, refer to Onedrive configuration experts.
Cloud Integration for Telecommuters
Progent can provide advanced online assistance for enabling organizations to create, maintain and optimize cohesive hybrid network architectures that include internal data centers, telecommuters, branch offices, and public cloud services. Progent can provide expertise for all types of cloud service including Infrastructure as a Service, Platform as a Service (PaaS), and Software as a Service. Progent can help remote workers resolve problems with public cloud access, identity, and cybersecurity.
Azure is a popular platform for public cloud software and services that enables you to utilize infrastructure, servers, and critical apps running on Microsoft's extensive cloud. Azure includes more than 100 services services including hosting for Windows and Linux-powered virtual machines, on-demand cloud storage, email and messaging, application development with Visual Studio, and backup/restore. Progent can help your organization to deploy virtual machines on Azure Virtual Machines, configure storage on Azure Storage services, unify identity management with Azure AD, and design data backup and recovery solutions with Azure Backup. Progent's cloud experts can also show you how to establish secure access to Azure for at-home workers by setting up and troubleshooting firewall appliances and VPN IPsec tunnels. To find out about Progent's consulting expertise for Microsoft Azure, visit Microsoft Azure consulting services.
Microsoft 365, previously called Office 365, is Microsoft's growing suite of client productivity applications and cloud services offered by subscription. Office apps and services are marketed in a variety of bundles intended for users ranging from individuals and households to large enterprises. Progent can provide fast and affordable remote access to experts familiar with Microsoft 365-compatible clients based on Windows, Mac, iOS, and Google Android technology. Progent's experts can help you to assess the various subscription bundles available for Microsoft 365 and deploy 365 apps for your at-home workers in a way that delivers top business value. For information about Progent's support services for Microsoft 365, go to Microsoft 365 integration support.
Microsoft 365 Exchange Online is among the most popular applications in the Microsoft 365 product line. Exchange Online offers the benefits of lower costs for data center infrastructure, simplified management, on-demand scaling, high reliability, and additional benefits associated with public clouds. Microsoft has designed Exchange Online to run seamlessly with local deployments of Exchange, enabling you to create hybrid cloud/onsite information systems. Progent's certified Exchange consultants can provide occasional help to guide you past tough IT bottlenecks and also offer comprehensive project management outsourcing to make sure your remote workers have easy and safe access to your Exchange Online environment. To find out Progent's consulting services for Microsoft 365 Exchange Online, visit Exchange Online configuration and troubleshooting expertise.
Amazon AWS is a pioneer in the public cloud computing arena and is the world's leading provider of cloud-based services. Progent offers quick and economical online access to cloud connectivity consultants who can help your organization to plan, deploy, manage, and troubleshoot hybrid information networks that integrate Amazon AWS cloud-based services with local resources and with other popular cloud platforms like Microsoft Azure. Progent also offers access to Cisco-certified CCIE networking consultants to help you to build a high-availability network model so your users have a consistent computing environment regardless of whether they are working from your headquarters, a remote branch, at home, or on the move. For details about Progent's expertise for Amazon AWS, see Amazon AWS consulting services.
Google Cloud (GCP) is a popular set of public cloud services that offers Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service products. Progent's Microsoft, Linux, and Cisco consulting experts can assist you to expand your current IT resources with the Google Cloud Platform, and Progent's database experts can show you how to make your critical applications cloud ready so your telecommuters can take full advantage of Google Cloud services. Progent can help your business to set up VMs on Google Cloud Compute Engine, design an efficient storage solution with GCP Storage services, and simplify identity management for at-home workers with GCP Cloud Identity. Progent can also help your organization to utilize GCP's management technology to administer and track your Google Cloud ecosystem. To learn, visit Google Cloud Platform consulting support.
Help Desk Call Center Support for At-Home Workers
A sudden, organization-wide switchover to a telecommuter business model, which might be motivated by an epidemic or as an element of a disaster recovery/business continuity preparedness plan, can overwhelm even the most efficient internal Support Desk. Progent's Call Center services allow businesses to outsource or augment their Help Desk with Progent's remote Technical Response Center (TRC) team.
- Progent's Standard Support Desk support services leverage Progent's nationwide team of remote technical support experts combined with enterprise-class ticketing and follow-up software to provide an economical, state-of-the-art Help Desk Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of remote Level 1 PC support from initial service requests to trouble ticket creation, desktop sharing, issue resolution, and reporting. A web-based User's Service Portal enables telecommuters to monitor or update the status of their active trouble tickets, add information, and append screen captures or attachments. Support services are provided at a substantial price reduction off Progent's ordinary Level 1 desktop service rates, and Progent makes available the option of fast escalation to Level 2 and Level 3 IT specialists to resolve complex problems. To learn more, see Progent's Standard Helpdesk Services outsourcing for small companies.
- Progent's Help Desk Supplemental Service allows your business to expand your existing Call Desk organization by sharing delivery of Help Desk support services transparently between your in-house IT support personnel and Progent's extensive pool of desktop support technicians and subject matter specialists. Progent's shared Help Desk Call Center service uses a co-sourcing support model based on the leading professional services automation tool for managing help requests and trouble tickets, establishing ownership, monitoring progress, and generating reports. To find out how Progent's Help Desk Augmentation Services can enable your business to deliver best-in-class desktop support to your teleworkers, visit Progent's Call Center supplementation Services.
Security for Teleworkers
Work-from-Home employees typically utilize their own computing devices and usually operate in a poorly secured physical environment. This increases their susceptibility to cyber threats and requires judicious deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, intensive user training, and the creation of policies based on leading practices. Progent's seasoned roster of data security solutions experts can assist your business to plan, implement and maintain a compliant cybersecurity solution that protects critical IT resources in environments that incorporate telecommuters.
Firewalls allow you to build a network environment that can be safely accessed by local users and by telecommuters, mobile workers, vendors, clients, and other stakeholders. Modern firewall appliances permit you to assign and manage different permissions to different groups of users and to expand your network and modify your security as your company evolves and as cyber threats become increasingly complex. Progent supports both current and legacy security devices from all leading manufacturers including Cisco, Palo Alto Networks, Check Point, Juniper, and Fortinet. To find out more about Progent's firewall support services, visit firewall integration and support expertise.
Remote Endpoint Security Monitoring makes it possible to watch over the various computers used by telecommuters and either reject or identify and respond to modern cyber attacks such as ransomware. With ProSight Active Security Monitoring services, a small-footprint agent is put on each secured endpoint device, monitoring all activity and using state-of-the-art behavioral threat analysis from SentinelOne to detect zero-day threats on arrival. When a cyberattack is spotted, ProSight ASM immediately isolates the infected endpoint from the corporate network to quarantine the malware. Since the ProSight ASM agent is autonomous, endpoint devices stay secure even if they are offline. Progent is a SentinelOne Partner, dealer, and integrator. For details about ProSight ASM, visit remote endpoint security monitoring for remote workers.
Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables single-tap identity verification on iOS, Android, and other out-of-band devices. Using Duo 2FA, whenever you log into a secured online account and enter your password you are asked to verify who you are via a unit that only you possess and that uses a separate network channel. A wide range of out-of-band devices can be used for this added form of ID validation such as an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may designate multiple validation devices. For details about ProSight Duo identity validation services, visit Cisco Duo MFA two-factor authentication services for telecommuters.
Security Audits can assess the vulnerability of your information system to all types of outside and internal security attacks for a network that incorporates teleworkers. Progent can deploy remote, automated cybersecurity analysis software for quickly and affordably uncovering a wide variety of security weaknesses that can be found over the Internet. Progent's security audit consulting services, which can be managed by network security experts with advanced credentials such as CISA, CISSP, and GIAC, can assist your company to audit your operations and policies and review your IT infrastructure to enable you to implement top-level security for your teleworkers.
Download White Paper: Protecting a Work-From-Home Environment
To view or download a white paper about key things to focus on for securing a network that incorporates telecommuters, click:
Protecting a Work-From-Home (WFH) Environment White Paper. (PDF - 2.4 MB)
Data Protection Solutions for At-Home Workers
The field of Data Protection covers saving and restoring critical information in order to prevent data loss and minimize restoration time in the event of storage system failures due to hardware issues, software hiccups, operator error, cyber attack, or any other reason. Dependable data protection strategies can be particularly challenging to design and maintain in hybrid networks that combine local data centers, public clouds, and an at-home workforce.
- Backup/Recovery strategies for telecommuters must address diverse kinds of personally owned endpoints. Progent offers quick remote access to experts familiar with a wide array of platforms for backing up Windows, Apple Mac and Linux/UNIX servers and desktops as well as laptops, iOS and Android tablets and smartphones. Popular backup/restore products supported by Progent's backup/recovery experts include Barracuda Backup, Microsoft Azure Backup, DoubleTake Software, CrashPlan, Retrospect, and Time Machine. To protect resources distributed throughout a hybrid network, Progent offers ProSight Data Protection Services, a backup/recovery subscription service that utilizes cloud-based storage and includes granular restore and centralized management.
- Disaster Recovery/Business Continuity strategies typically envision circumstances that call for a rapid changeover to an at-home workforce. Progent's senior disaster recovery planning experts and business continuity consultants can help you to create, document and test a DR/BC plan that includes the process of switching to an at-home workforce.
Unified Management for an At-Home Workforce
Microsoft has rebranded and reshuffled its endpoint management products under the name Microsoft Endpoint Manager, which encompasses Intune for cloud-based management of remote devices and Configuration Manager for managing on-premises endpoints. Microsoft Endpoint Manager provides a unified platform for safeguarding critical information by controlling local, mobile, and at-home endpoints.
Microsoft Intune
Intune is a component of Microsoft's Endpoint Management family that also includes Configuration Manager. Intune is a cloud service for managing and protecting mobile computers and software. Remote endpoint computers can be user owned or company owned. IT admins managing the endpoint computers of telecommuters can use Intune to deploy and validate apps on devices, push patches and certificates, configure policies for permission to access information and networks, manage passwords, create VPN connections, control how telecommuters share information, set up threat protection, ensure compliance, and erase corporate information from missing, stolen or deactivated endpoint devices. Intune can be used with iOS, Google Android, Windows, and macOS endpoints. To find out about Microsoft Intune and how Progent can help you to use this platform to administer the devices of your at-home workers, go to Intune mobile endpoint management consultants.
VMware Workspace ONE
VMware Workspace ONE is a feature-rich centralized Mobile Device Management (MDM) platform that allows network administrators to keep offsite endpoint devices up to date and protected. Workspace ONE incorporates VMware AirWatch technology for centralized endpoint management along with VMware's Horizon virtual application delivery technology for authorization control, app management, and configuration management of endpoint devices. Workspace ONE runs with devices based on Windows 10, macOS, iOS, Google Android, Chrome OS, or popular distros of Linux. VMware Workspace ONE is available by subscription as a cloud-based service or as an on-premises deployment through a perpetual license. Key features of Workspace ONE include fast over-the-air deployment of new laptops, quick onboarding of new employees, policy setting and enforcement for all classes of devices, aggregated management reporting and analytics, email encryption, and integration with Microsoft apps and cloud services. For information about Progent's expertise for VMware Workspace ONE, visit VMware Workspace ONE mobile device management expertise.
Contact Progent for Remote Workforce Expertise
To contact Progent about building and maintaining an efficient work-from-home solution for your Wichita, Kansas business, phone
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Microsoft 365 and iPhones Network Consultants
Microsoft 365 and on-premises Exchange IT Services
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 and local Exchange deployments. This permits you to have some Exchange mailboxes located on your corporate datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified Exchange consultants can help your organization with any facet of planning, implementing and debugging your hybrid Exchange Online deployment. Progent's Exchange specialists can deliver occasional expertise to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Exchange initiative is carried out on schedule and within budget.
System Support Small Business
Small Office IT Consulting
Progent is a leading innovator in economically providing world-class IT support to small companies. Progent's success in handling the network service requirements of the chronically underserviced small company sector is the cumulative result of major technical and process innovations that have removed a great deal of the traditional costs out of administering network support, injected unmatched professional skill into the support system, and dramatically streamlined the solution process.
After Hours Security Firms Juniper Junos BGT
Juniper Junos Network and Security Manager Protection
Progent's Juniper Networks-authorized network consultants can help you to design and deploy Juniper Firewall/VPN technology, enhance and support your infrastructure, and upgrade efficiently from discontinued devices to the latest releases. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to enable your business to streamline the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system productss and can help you manage environments that include a combination of Juniper's software platforms.
Integration Support Meraki 802.11ac AP
Meraki MR66 Access Point Computer Consulting
Progent's Cisco Meraki Wi-Fi AP consultants offer remote and onsite support to help organizations of any size to plan, deploy, manage, expand or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help you to set up and manage Meraki-based Wi-Fi infrastructure for environments that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure other Cisco products such as Catalyst and Nexus switches, ASR routers and ASA firewalls to build a seamless network infrastructure that delivers identical connectivity, responsiveness, security compliance, ease of management and uptime for wired and wireless users irrespective of their location or device.
Consulting Support for Network Service Firms Outsourcing
Specialist Consulting Support for IT Service Providers
Progent's Reseller Program for IT Service Providers lets you use Progent's consulting engineers under your own brand as a transparent extension of your network consulting team.
SharePoint Designer 2010 On-site Support
Best SharePoint Business Connectivity Services Support and Help
Progent's Microsoft-certified consultants offer cost-effective online support and programming services to assist your business to plan, deploy, administer, and maintain SharePoint 2010 environments that can include web sites able to function as intranets, extranets, document management tools, wikis, data warehouses, business analytics, enterprise-wide search engines, workflows, and other utilities to promote and enhance collaboration. Progent can show you how to integrate SharePoint 2010 with Microsoft SQL Server and with other databases and with Microsoft's familiar office productivity programs including Excel, Word, Outlook, and Project. Progent can help your business to upgrade from earlier releases of SharePoint or move a multi-vendor mix of web technologies into a unified and easy-to-manage SharePoint 2010 solution.
Small Business Support Outsourcing
Microsoft and Cisco Certified Small Business Consultant Services
If you have a company IT system with 10 to 50 desktop users, Progent's computer outsourcing services free your company from dependence on single freelance service provider while giving you affordable and reliable access to enterprise-class network support. By providing network support service when you need it, offering specialized knowledge for critical applications, delivering value-added support such as 24x7 network monitoring, and charging only for services you receive, Progent gives you an economical solution for optimizing the business value of your small office information system. Progent is the intelligent way for small organizations to create and maintain a reliable and safe IT system and to have fast access to the skilled support ordinarily restricted to enterprises who are able to afford a sizeable internal IT group.
24/7 .NET Visual Basic Programming Companies
Development Firm DotNET Framework
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development system and are able to build or enhance .NET apps rapidly and at low cost.
Altaro VM Backup Verification Computer Consultant
Hornetsecurity Altaro VM Backup and vCenter Technical Support Services
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud environments and also supports cost-effective cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad range of remote or onsite services to help you to plan, deploy, optimize and debug a comprehensive backup/restore system based on Altaro VM Backup. With ProSight DPS Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup.
24 Hour Microsoft Windows 2008 R2 Online Help
Windows Server 2008 R2 Consulting Services
Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2008 for your company, develop pilot systems and rollout plans, integrate Windows Server 2008 with your network infrastructure and workload, educate your support personnel how to run new management tools, and deliver continuing consulting and technical support via low-cost options including Help Desk support and online technical support.
Top Rated Meraki Switch Planning Computer Consulting
Meraki MS 300 Series Switch Remote Support
Cisco's Meraki MS line of switches are designed for environments ranging from branch offices to large campuses. Progent's Cisco-certified consultants offer affordable remote consulting expertise to assist you to design and implement a productive network architecture based on Meraki MS switches, streamline network administration with Meraki's cloud-based management architecture, define policies to ensure security and compliance, develop and test a disaster preparedness strategy, and troubleshoot issues related to any aspect of your Meraki ecosystem. Progent can also help your company to connect Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki Wi-Fi access points to build a unified networking solution.
Skype for Business Mirrored Back End Servers Services
24/7 Technology Consulting Microsoft Skype for Business Instant Messaging
Microsoft Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network voice communication. Microsoft Lync Server 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint and Office or Microsoft 365 and simplify administration via integration with Active Directory. Lync can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications experts offer remote and onsite support to assist your company to manage and repair your current Lync 2010 deployment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist your organization to plan and execute an efficient Skype for Business upgrade or a migration to Microsoft Teams.
Programming Firm Power BI on Azure VMs
Microsoft Certified Expert Power BI Report Server Integration
Progent's Power BI consultants can assist your business to design, install, maintain, update or troubleshoot your Power BI business analytics solution. Progent can also assist you to prep your source data for Power BI visualizations. Progent can help you build and administer an onsite, cloud, or hybrid network model for Power BI.
Windows Server 2022 and SCVMM Computer Engineer
24/7 Windows Server 2022 Container Image Computer Engineer
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to design and carry out a cost-effective migration to Windows Server 2022 using a self-hosted network architecture or a hybrid deployment model that integrates cloud-hosted Windows Server on Azure with an on-site installation of Windows Server 2022.
Top Rated System Center 2016 and Exchange Online Integration Professionals
System Center 2016 and Linux Integration Information Technology Consulting
Small to middle size businesses can now get all the advantages of Operations Manager 2007 and also have fast access to Progent's Microsoft and Cisco Certified network consulting experts. With Progent's economically priced network service packages, small organizations can choose a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing solution. Progent offers expertise in Operations Manager 2007 to provide small business information systems enterprise-class reliability, protection, and productivity.
Engineers ProSight Email Virus Filtering
Urgent Services Email White Lists
Progent's ProSight Email Guard solution uses the technology of top data security companies to provide centralized control and comprehensive security for your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most threats from making it to your network firewall. This decreases your vulnerability to external attacks and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway appliance adds a further level of inspection for inbound email. For outgoing email, the on-premises gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall.
ProSight Reporting Infrastructure Management Consulting Services
ProSight Reporting Ticketing Technical Support Services
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MSCRM Support Services
MSCRM Engineer
Microsoft CRM helps mid-market businesses build positive customer relationships. Integrated Sales and Customer Service modules allow in-house staff to share information to help improve selling success and deliver steady, efficient customer service. Progent can set up the most sensible server and communications environment, including mobile wireless connectivity, to back MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM consultant who can show you how to combine Microsoft CRM with your marketing or customer service databases.
Immediate Network Security Evaluation CRISC
CRISC Certified Risk and Information Systems Control Manager Specialists
Progent can provide the services of a CRISC-certified risk management expert to assist you to plan and implement an enterprise risk management (ERM) strategy following leading practices identified by CRISC and geared to align with your organization's risk appetite, business goals, and budgetary guidelines.
Microsoft SQL Server 2008 Support and Help
Top Quality Microsoft SQL Server Support Outsourcing
Progent's Microsoft certified professionals can provide small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the speedy creation of advanced business programs that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to providing consulting, maintenance and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your information network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
Design Firm Azure migration
Azure Stack integration Engineer
Progent can assist you with any stage of Microsoft Azure migration such as requirements definition, prerequisites evaluation, solution architecture, pilot testing, deployment, automated management, performance optimization, software license management, disaster recovery preparedness, security policy enforcement, and regulatory compliance assessment. Progent can assist you to set up and debug firewalls and VPN connections so your clients can safely connect to Azure services, and Progent's Microsoft-certified consulting experts can assist you integrate critical Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid cloud ecosystem that transparently combines on-premises datacenters with Azure-based resources.
Phone Support Hawaii
Iowa Outsourcing IT
Progent's Technical Response Center (TRC) provides low-cost national after-hours remote troubleshooting for IT networks based on Windows and Cisco technology. Progent's Microsoft and Cisco-Premier service experts provide extended hours telephone help and online secure network connection to isolate and repair technical problems rapidly and affordably.
Help and Support Comprehensive Event Management
System Center Operations Manager On-site Support
Progent's Microsoft-certified consultants have more than a decade of background designing, implementing, enhancing and repairing Microsoft SCOM solutions and offer organizations of all sizes expert online or onsite consulting services for System Center 2012 Operations Manager. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to watch over your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid solution. Progent can also help you to import and customize System Center 2012 Operations Manager management packs according to best practices for monitoring network infrastructure as well as both Microsoft and 3rd-party applications and services. Also, Progent can provide responsive online or onsite troubleshooting to help you to remediate critical problems uncovered by Microsoft SCOM 2012.
Systems Management Server Consulting
Online Help SMS 2003 Upgrade
Progent's certified consultants provide small and medium size businesses enterprise-grade consulting services for Systems Management Server and Configuration Manager, Microsoft's solutions for update and configuration automation. System Center Configuration Manager is the new name for the change management solution formerly called Systems Management Server. System Center Configuration Manager 2007 provides a variety of new features to SMS Server 2003 such as full automation, built-in Windows Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progent's certified consulting professionals can show you how to use SMS Server or Configuration Manager 2007 economically for streamlined OS and application software deployment, security patch administration, application tracking, and software license compliance. Progent's consultants can also help your company to migrate efficiently from SMS Server 2003 to System Center Configuration Manager 2007.
Best Windows 11 Pilot Testing Help and Support
Microsoft Windows 11 Configuration Manager Engineers
Progent's Microsoft-certified Windows 11 consultants can provide an array of services for Windows 11 such as Microsoft 365 integration, mobile management, teleworker access, data and identity security, automated deployment, and Help Desk services.
Hornetsecurity Altaro VM Backup Replication Computer Engineer
Immediate Hornetsecurity Altaro VM Backup Restore Support Services
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, offsite, multi-site, and cloud environments and also supports low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad array of remote or onsite services to assist you to plan, deploy, optimize and debug a modern backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup.
Microsoft Certified Partner Remote Consulting Windows 2012 Failover Clustering
Windows 2012 Clustering Computer Engineer
Progent's Microsoft-certified failover clustering experts can help businesses to evaluate the benefits of deploying Windows Server 2012 clustering technology to build a powerful high-availability/disaster recovery solution, help you to plan and install a Windows Server 2012 system, provide online and on-premises consulting services and technical support for clusters that include physical servers or virtual ones, and show you how to automate the administration of clustered servers.
Microsoft Experts Microsoft 365 migration PowerShell Integration
Consultant Microsoft 365 authentication
Microsoft has made a strong effort to enable transparent hybrid ecosystems that integrate Microsoft 365 and local Exchange systems. This allows you to have certain mailboxes hosted at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help your organization with any facet of planning, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is completed on time and within budget.
Wireless Network Network Engineer
Small Business Wireless Support and Help
Progent's wireless consultants can help small businesses plan, select, test, configure and maintain protected building-to-building wireless bridges that integrate transparently into your IT network while offering a degree of protection that equals or excels wired connections. Progent provides experience in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can show you how to select and install the wireless link solutions that align best your business requirements.
24-Hour Smartphone Synchronization Network System Support Consultant
24-Hour MCSE Expert Certified Remote Desktop Tech Services
Progent's remote access and smartphone synchronization specialists can help your business to plan and configure secure access solutions for off-site desktops, notebooks, and wireless handhelds so they work seamlessly with your IT network, allowing your business to optimize the efficiency of your off-site workers.
Windows and Solaris Consulting Services
Windows and UNIX Consultant Services
Progent's UNIX platform consulting experts provide small and mid-size companies and software developers assistance with administering and maintaining UNIX, Linux or Solaris systems that run with Microsoft-powered networks. Progent can give your organization contact with UNIX experts, support professionals premier by Microsoft and Cisco, and security experts with CISSP certification. This broad range of expertise offers you an easy one-stop source to help you build and manage a secure and reliable mixed-platform connectivity and communications environment that allows UNIX and Microsoft interoperability by combining Windows with popular versions of UNIX including Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX (SGI/IRIX or leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware Linux.
IT Training Support and Integration
Information Transfer Consulting
Progent practices knowledge transfer from Progent's support experts to customers. By educating clients to resolve technical issues that are within their comfort zone, Progent can concentrate on delivering high-value services where Progent has few competitors. Small companies who utilize familiar freelance consultants or who maintain internal support personnel benefit when Progent transfers information about critical technology and proven methodologies to make their IT environments more robust, secure, and productive.
Microsoft Exchange 2000 Integration Services
24-7 Exchange 2000 Upgrade Upgrading
Progent is one of the most expert network consulting firms for integrating e-mail solutions powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses get the full advantages of Microsoft Exchange Server 2000 for typical situations such as updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Exchange 2000 support.
MOM Example Application
Example Application MOM
Before Progent's Microsoft Operations Manager solution, system issues were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated alerts and trend reports sent by Microsoft Operations Manager, Progent can now fix server problems before they grow to be serious enough to disrupt network availability. Because of Microsoft Operations Manager, Progent can deal with potential problems before clients suspect that the problems exist. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class reliability, safety and productivity.
Development Companies Amazon Marketplace Web Service integration
CCIE Expert Certified Amazon MWS development Development Firms
Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's extensive online ecosystem and automating their sales processes, merchants can broaden their market, lower their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.
Specialists wireless IP phones and CUCM
Online Help wireless IP phones and Meraki APs
Cisco's wireless VoIP phones are industrial-grade wireless devices intended for workers who are mobile within campus, hospitality, health-care or other environments where IT management requires portable phones that offer more administrative control, data security and ruggedness than is achievable with the Bring-Your-Own-Device mode of mobile communications. Creating solutions with Cisco's wireless IP phones typically requires that IT teams configure and optimize numerous key pieces of your Wi-Fi infrastructure such as access points, routers, wireless LAN controllers, and call management tools. Progent's certified consultants offer remote and onsite assistance to help your organization build and maintain a Cisco wireless IP phone solution by delivering services that range from troubleshooting the configuration of a wireless VoIP phone or AP to providing comprehensive project management outsourcing or co-sourcing for modernizing the wireless infrastructure of a campus.
Amazon Marketplace Web Service integration Programming Firm
Integration Companies Amazon Marketplace Web Service integration
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions including listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their reach, reduce their operating costs, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.
Network Consulting Shared Call Center
Support Desk Sharing Consulting Services
Progent's Co-managed Call Center service allows your IT organization to split the load for Help Desk services transparently between your IT team and Progent's roster of certified technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) tool for managing service requests, ticket lifecycle, ownership, progress tracking, and metrics.
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