Microsoft and Cisco Consulting Best Practices
Progent's staff of Microsoft and Cisco Certified consultants average longer than a decade of hands-on professional experience, at the forefront of IT service, executing a broad range of technical tasks for an extensive mix of clients. Each Progent support professional shares a refined collection of best practices that are incorporated into company-wide best practices standards that Progent instills in its consulting personnel. This ensures that you get not just world-class technical capability, but also a support engineer with field-tested methods for applying technical knowledge to repair actual network problems rapidly.

Features and benefits of Progent's best practices include:

  • Individual Professionals
    Progent's staff of IT engineers is composed of among the most experienced Microsoft and Cisco experts in the industry. With more than a decade of real-world experience per consultant, Progent's Microsoft Premier experts bring a tested set of methodologies for resolving network issues, planning projects, and delivering professional support. The technical scope of Progent's engineering team allows Progent to provide your company a consulting expert with task-relevant skills and an effective approach for finding fast and inexpensive IT solutions.

  • Reliance on Teamwork
    When required, Progent utilizes a team approach to solving the most stubborn network issues. By leveraging hundreds of person-years of experience from Progent's Microsoft and Cisco Certified experts, Progent can rapidly and efficiently handle even the most challenging issues. Working with hundreds of clients and completing thousands of complex deployment and configuration jobs annually gives Progent a unique perspective on which approaches work and which ones do not. Complex software interactions are a minefield for even the most talented consultants unless they have an extensive and varied history in real-world work with a wide range of technologies.

  • Corporate-wide Policies for Best Practices
    Progent has used the aggregate experience of its senior engineering personnel to create an internal, company-wide set of leading practices intended to promote fast, cost-effective resolutions of technical problems and to track and optimize customer satisfaction. These methodologies include a strong focus on customer communication and support recording. Progent's Founder and President, Les Kent, has a 35-year background of innovative technology integration, business management, sales and marketing, and operations. Progent's company-wide best practices are strongly driven by Mr. Kent's experiences developing challenging technical solutions while working as a network designer, program developer, project manager, implementation professional and diagnostic engineer.

  • Continuing Professional Education
    As a certified partner with Microsoft, Progent ensures that staff consultants undergo ongoing product and methodology education that contains important lessons and procedures for technology adoption that have been developed from the experience of thousands of technical experts worldwide. This results in continually more effective provision of support to Progent's customers.

  • Internal Database of Problems and Proven Solutions
    Progent's advanced service documentation system offers comprehensive documentation for all delivered support. Each authorized Progent team consultant has complete access to all the details of support provided by any staff member to each client. This history of problems and resolutions, as well as false alarms and miscues, is arranged as readily accessible in-house database that allows Progent's support professionals to communicate their knowledge corporate-wide to ensure that the general efficiency of Progent's support grows over time. This support history also reduces your dependence on a single engineer by making it possible for one Progent consultant to take up where another left off while saving time wasting getting up to speed on your network setup. An additional advantage of Progent's support documentation system is that your business can more easily take on network management duties internally if it appears cost-effective to do so, or you can move to a different consulting firm if you become unhappy with Progent's service.

  • Microsoft Solutions Framework Project Methodology
    For major initiatives, Progent consultants follow the Microsoft Solutions Framework methodology for delivering support. MSF breaks down projects into distinct and manageable phases that reduce the risk of a project falling off track. Every step creates a strong foundation for the completion of later phases. Planning and integration requirements are defined at the start of the project cycle so difficulties can be anticipated and resolved before customer workflow is disrupted. This also keeps expenses from going through the roof due to unforeseen problems during production roll outs. All project components are documented to build a detailed database of consulting services provided and to help in ongoing network maintenance.

  • Access to External Support Databases
    As certified consulting partners of Microsoft and Cisco, Progent has access to the world's largest technical databases and resource pool. Among the most powerful technical knowledge bases accessible by Progent's consultants are the industry best practices incorporated into the assorted Management Packs created by Microsoft and third parties for use with Microsoft Operations Manager, the automated server monitoring platform used as the foundation of Progent's special IT outsourcing packages. Management Packs consist of specially designed scripted rules that can react to events, thresholds, and alerts tracked by Microsoft Operations Manager. Management Packs can also give valuable advice on how to deal with specific problems by automatically extracting relevant technical notes from the extensive Microsoft support database.
To get in touch with Progent for mid-size business network support, call 1-800-993-9400 or visit Contact Progent.

An index of content::

  • 24/7 Security Network Security Test Winston-Salem, NC Greensboro Winston-Salem High Point Firewall Network Security Auditor
  • Addison, TX, United States Security information Systems Audit Technology Consulting Services CISSP Addison-Farmers Branch, Texas
  • Award Winning Naples Ransomware WannaCry Vulnerability Assessment Naples Naples Crypto-Ransomware Spora Susceptibility Evaluation Naples Florida
  • Barra da Tijuca Teleworkers Cloud Integration Solutions Consulting Experts Barra Barra da Tijuca Remote Workforce Cloud Solutions Guidance Barra da Tijuca, RJ
  • BlackBerry BPS Setup Consultancy Services Chesapeake, VA, United States BlackBerry Enterprise Server Information Technology Consultant Chesapeake, South Hampton Roads
  • Brasília NotPetya CryptoLocker Cleanup Brasilia, Federal District Brasília Crypto-Ransomware Repair Support Services
  • CCIE Expert Certified Citrus Heights Network Management Citrus Heights Small Office Network Consulting Services
  • Cisco IT Outsourcing Firms West Palm Beach-Jupiter, Florida, United States Cisco Network Management West Palm Beach-Boynton Beach, Florida
  • Consulting Support for Mission Viejo IT Service Companies Mission Viejo-Laguna Niguel Consulting Services for Network Service Firms in Mission Viejo - Transparent Temporary Support Team Assistance Mission Viejo-Dana Point, California
  • CryptoLocker Cleanup Consulting Plano, TX 24-Hour Plano NotPetya CryptoLocker Remediation Collin County Texas
  • Cybersecurity Tech Services Security Security Security Firms
  • Emergency Lower Manhattan At Home Workforce Call Desk Outsourcing Consulting Services 24 Hour Remote Workforce Lower Manhattan Expertise - Call Desk Solutions Consulting
  • Exchange 2013 Upgrade Technology Consulting Services Exchange 2013 Project Planning Consultant
  • Guarulhos, State of Sao Paulo Guarulhos IT Staff Augmentation Help Guarulhos Staffing Support Guarulhos, State of São Paulo
  • ISSAP Consultant Remote Support Jobs Bakersfield San Joaquin Valley Microsoft MCDBA Remote Engineer Telecommuting Job Kern County California
  • IT Staff Temps for IT Support Teams Plano - Addison Temporary IT Support Staffing Services Consultants Plano - Richardson
  • Immediate Anaheim Ransomware Operational Recovery Anaheim, CA Remote Anaheim Locky Crypto-Ransomware Removal Anaheim, Orange County
  • Memphis, TN Remote Support Microsoft SharePoint 2010 Microsoft SharePoint Server 2013 Integration Memphis Bartlett Germantown Collierville, United States
  • Microsoft Experts Consulting Services Exchange Server Hosting Hosting for Exchange Consulting

  • Excel Power Map Programming
    Microsoft 365 Excel Power BI Contract Programmer

    Progent's certified Office Excel and Office 365 Excel consultants offer a broad variety of online support services to assist your organization to design, develop, pilot test, deploy, manage, and debug business applications powered by any release of Excel, including Excel 2016 and Office 365 Excel. Progent can help your business to migrate your existing Excel applications to the newest versions of Excel, integrate Excel with Apple iOS-powered iPhones and iPads and Android smartphones and tablets, and identify and fix compatibility issues between different releases of Excel. Progent offers as-needed support to clients who need a quick fix to a stubborn problem related to Office Excel and Progent can also provide full project management services for migrating or developing mission-critical applications built on Office Excel. Progent's cost-effective online training for Excel can be custom tailored to meet the needs of individual users or groups.

  • Networking Integration Company Westminster Wheat Ridge Columbine Ken Caryl, USA Business Computer Server Companies Microsoft and Apple Westminster, Jefferson County
  • New Orleans MongoLock Ransomware Identification and Recovery Louis Armstrong Airport MSY Ransomware Cleanup Support Services New Orleans

  • Project 2019 Engineer
    Top Project Web App Development Firms

    Progent's Microsoft consultants can provide in-depth support in implementing, operating and troubleshooting any edition of Microsoft Project, Microsoft Project Server, and Microsoft Project Online and can provide a broad variety of affordable online support services following proven best practices to help organizations of all sizes to get all the advantages of this powerful platform. Consulting support offered by Progent include system planning, installation and migration, strategies for safe collaboration among local and offsite users, network infrastructure optimization, and specialized webinar training classes.

  • Newark Newark Locky Ransomware Repair Newark Ransomware Removal Newark, NJ

  • Ubiquiti XG switch Engineer
    Ubiquiti UniFi WiFi AP Consult

    Progent can provide quick access to the skills of veteran wireless specialists who can assist organizations to determine the benefits of Ubiquiti UniFi wireless access points for your company and help you to plan, deploy, maintain, and debug your UniFi network. Progent can also conduct a wireless site survey to help you to select, configure, and position UniFi wireless APs for your required signal coverage and performance.

  • Niterói Crypto-Ransomware Infection Readiness Evaluation Icarai, Rio de Janeiro Niterói Ransomware Vulnerability Niterói, Rio de Janeiro
  • Offsite Workforce Sarasota Assistance - Support Assistance Fargo-Minot Largest Telecommuters Consultants - Sarasota - Connectivity Expertise Fargo-Grand Forks, ND
  • Open Now Expertise for IT Service Organizations near me in Centennial - Short-Term Staff Expansion Centennial-Highlands Ranch, Colorado 24x7x365 Consulting Expertise for IT Service Companies in Centennial - Transparent Temporary Support Staff Help Centennial
  • Open Now Melbourne Avaddon Ransomware Negotiation Guidance Melbourne Melbourne Phobos Ransomware Settlement Help Melbourne, Victoria
  • Open Now Windows 2008 Server Network Consulting Gatineau, QC Gatineau Windows Server 2016 Implementation
  • Outsourcing Technology Exchange Server 2013 Corpus Christi, TX Open Now Exchange Server 2013 Small Business IT Outsourcing Services
  • ProSight Remote Network Infrastructure Monitoring Integration Services ProSight Automatic Network Mapping Remote Consulting
  • Remote Workers Guidance near me in Memphis - Collaboration Technology Expertise Memphis Memphis Remote Workers Collaboration Technology Consulting and Support Services Memphis Bartlett Germantown Collierville
  • Remote Workers Reno Consulting Services - Connectivity Consultants Reno Nevada At Home Workers Reno Consulting Services - Connectivity Solutions Consultants Reno
  • Ryuk Online Crypto-Ransomware Business Recovery Consultants Ontario Ontario Rialto Hesperia Chino Ontario NotPetya Ransomware Removal

  • Microsoft 365 and iOS Online Support Services
    24x7x365 Setup and Support Exchange Online and on-premises Exchange

    Microsoft has made a strong effort to enable seamless hybrid environments that combine Microsoft 365 and local Exchange systems. This permits you to have specific mailboxes located at your physical datacenter and other mailboxes hosted by Microsoft 365. Progent's Microsoft-certified consulting team can help your organization with any phase of designing, integrating and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Exchange solution is successfully completed on schedule and on budget.

  • San Bernardino Remote Workforce Cloud Technology Consulting Experts San Bernardino Redlands Emergency San Bernardino Work from Home Employees Cloud Solutions Consultants San Bernardino, CA

  • NetDocs Document Management System Professional
    NetDocs Configuration Services

    NetDocuments (NetDocs) is a cloud-based document management system (DMS) built specifically for the legal profession. Progent offers remote access to NetDocuments consultants who can help your law firm to design, deploy, administer, optimize, or troubleshoot a document management system solution based on NetDocuments.

  • Schaumburg Work at Home Employees Voice/Video Conferencing Solutions Consulting Experts Schaumburg-Deerfield, IL Schaumburg At Home Workforce Voice/Video Conferencing Technology Expertise
  • Microsoft Solutions Framework Project Methodology Implementation
  • SharePoint IT Manager New Hampshire New Hampshire Network Support Company SharePoint
  • SharePoint Setup and Support Miami Beach, FL, U.S.A. SharePoint Network Consultants Miami Beach
  • Small Business WAP361 Consultant Services 24-Hour Technology Consulting Services Small Business WAP131
  • Springfield Massachusetts Telecommuters Consultants nearby Springfield - Help Desk Call Center Augmentation Assistance Springfield, MA 24 Hour Springfield Teleworkers Help Desk Solutions Assistance

  • Top Quality Microsoft Certified Partner SCVMM Planning Remote Consulting
    Biggest Microsoft Virtual Machine Manager Network Consulting

    Progent can assist organizations of all sizes to adhere to best practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; plan, deploy, and manage private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can assist you to move from an older edition of System Center Virtual Machine Manager or from another virtualization management system, and Progent can help you to optimize and repair your current SCVMM 2012 ecosystem to make sure you realize maximum return on investment.

  • Springfield Telecommuters Conferencing Technology Consulting Services Springfield Remote Workers Video Conferencing Technology Consulting Services Springfield, MA
  • Supplemental Staffing Support Consulting Broomfield 24x7 Temporary IT Staffing Services Consulting Experts Broomfield-Louisville, Colorado, United States
  • Telecommuters Consultants near Miami Beach - Cloud Systems Assistance Miami Beach Work at Home Employees Consulting Services near me in Miami Beach - Cloud Technology Expertise Miami Beach
  • Teleworkers Winston-Salem Guidance - Help Desk Solutions Consulting and Support Services Winston-Salem, NC Remote Workforce Winston-Salem Consultants - Help Desk Call Center Augmentation Consultants Winston-Salem North Carolina

  • Juniper Networks NetScreen Technical Support
    Juniper NetScreen 5200 Firewall Firewall Support

    Progent's Juniper-authorized NetScreen consultants can help your company to install and integrate NetScreen 5000 series routers, upgrade from older NetScreen devices to more current Juniper products, and repair network infrastructure issues in all-Juniper or mixed-vendor systems.

  • Temporary IT Support Staffing Support Services Consultants Estado de Pernambuco Best IT Staff Augmentation for IT Support Groups Recife

  • Engineers Private Cloud Hosting for Virtual Data Centers
    Private Cloud Integration Engineers

    Progent's private cloud hosting service enables small and midsize businesses to run mission-critical applications like SQL and Exchange from a hardened Tier III data center on fault-tolerant equipment with geographically separate data backup. Progent utilizes Microsoft's Hyper-V platform for server virtualization and Data Protection Manager for automatic backup and restore. Smaller organizations can take advantage of Progent's private cloud hosting service to avoid large capital costs for the purchase, maintenance, and operation of computer hardware and facilities while achieving the highest levels of system availability and physical security.

  • Top Ranked Chandler Microsoft Dynamics GP Upgrades Help Chandler, United States Dynamics GP (Great Plains) Gold Partner near Chandler - Implementation Help Chandler, AZ
  • Top Ranked Teleworkers Spokane Consulting and Support Services - Conferencing Solutions Expertise Spokane Inland Northwest, United States Top Spokane Work from Home Employees Video Conferencing Systems Consulting Experts Spokane
  • Urgent Cisco Software Consulting Sorocaba, SP Cisco Tech Expert Sorocaba, State of São Paulo

  • Microsoft Exchange 2000 Upgrade Network Consulting
    Microsoft Exchange 2000 Professional

    Progent is one of the most expert information technology support firms for creating e-mail systems based on Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies derive all the advantages of Exchange 2000 under common situations including upgrading from Microsoft Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and using managed services for your Microsoft Exchange 2000 support.

  • Urgent Private Cloud Solutions Consultancy ProSight Virtual Machine Hosting Consult
  • VMware VCDX certified Engineers Consultant Services VMware Site Recovery Manager Compliance
  • VPN Support Technical Support Services Cisco Virtual Private Network
  • Walnut Creek Lockbit Ransomware Remediation Walnut Creek Walnut Creek Snatch Ransomware Mitigation Martinez CA
  • Windows, UNIX, Solaris Consultants 24x7 Solaris with Windows Consult
  • Work From Home Job Network Consulting Burlingame CA Immediate Job Opening MCSE Consultant Burlingame CA
  • Work at Home Employees Consultants in St. Louis - Endpoint Security Solutions Expertise St Louis Forest Park Remote Workforce St. Louis Assistance - Security Systems Consulting Experts Lambert International Airport STL
  • Zero Trust Cybersecurity Technical Support Biggest Professionals Two-factor Authentication (2FA)

  • Remote Access IT Consultants
    VPN IT Consultant

    Cisco's security and offsite connection technology for small companies represent a full line of manageable security solutions to help safeguard your local and remote information system. Cisco's VPN product family features switches, firewalls, intrusion detection devices and VPN appliances. Progent's professional staff of consultants includes field-proven engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to help your company to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi access points, and additional Cisco security solutions that align most closely with your business objectives.

    © 2002-2023 Progent Corporation. All rights reserved.