Microsoft and Cisco Consulting Best Practices
Progent's team of Microsoft and Cisco Certified experts average more than a decade of real-world professional experience, at the forefront of IT support, executing a wide variety of IT projects for an extensive mix of clients. Each Progent support professional shares a proven collection of leading practices that are incorporated into shared best practices standards that Progent teaches its support personnel. This means that you get not just expert IT capability, but also a consultant with field-tested approaches for using computer knowledge to repair actual network problems rapidly.

Features and benefits of Progent's best practices include:

  • Individual Professionals
    Progent's team of IT consultants is made up of among the most experienced Microsoft and Cisco experts in the industry. With more than 10 years of real-world background for each consultant, Progent's Microsoft Certified experts bring a tested set of methods for resolving technical problems, planning projects, and providing consulting support. The technical scope of Progent's engineering team allows Progent to provide your business a consultant with tested ability and an effective approach for finding fast and affordable IT solutions.

  • Reliance on Teamwork
    When appropriate, Progent utilizes a team technique to resolving the most stubborn technical issues. By leveraging hundreds of man-years of background from Progent's Microsoft and Cisco Premier Certified experts, Progent can quickly and efficiently handle even the most vexing issues. Consulting with hundreds of clients and performing thousands of sophisticated deployment and integration jobs annually gives Progent a special view on which techiques work and which don't. Complex software interactions are a minefield for even the most skilled consultants unless they have an extensive and varied background in real-world work with a broad range of technologies.

  • Corporate-wide Policies for Best Practices
    Progent has used the aggregate experience of its senior engineering staff to develop an internal, corporate-wide set of methodologies intended to promote fast, affordable resolutions of information technology issues and to measure and maximize client approval. These methodologies include a strong focus on client communication and support recording. Progent's Founder and President, Les Kent, has a 35-year background of innovative network integration, business management, marketing, and administration. Progent's company-wide best practices are strongly driven by Mr. Kent's experiences creating complex technical solutions while working as a system architect, program developer, task manager, deployment professional and troubleshooter.

  • Continuing Professional Education
    As an authorized partner with Microsoft, Progent makes sure that in-house consultants participate in continued product and methodology education that includes valuable information and methods for new product integration that have been developed from the practice of hundreds of thousands of computer professionals around the world. This results in increasingly effective provision of support to Progent's customers.

  • Internal Database of Problems and Proven Solutions
    Progent's advanced service documentation system provides comprehensive records for all delivered support. Every Progent staff consultant has complete availability of the details of services provided by any staff member to every customer. This history of issues and solutions, as well as false alarms and missteps, is arranged as an easily searchable in-house information store that allows Progent's consultants to share their knowledge company-wide to ensure that the general effectiveness of Progent's consulting services grows over time. This support history also eliminates your dependence on an individual consultant by making it possible for one Progent consultant to take up where another stopped while minimizing hours spent getting familiar with your information system environment. An additional benefit of Progent's service reporting system is that your company can more smoothly handle IT management services internally if it appears economical to do so, or you can migrate to a different IT outsourcing company if you become unhappy with Progent's support.

  • Microsoft Solutions Framework Project Methodology
    For larger projects, Progent engineers follow the Microsoft Solutions Framework (MSF) methodology for delivering support. MSF separates major initiatives into distinct and manageable components that reduce the chance of a project falling out of control. Every phase creates a strong base for the success of following phases. Design and integration requirements are defined early in the project continuum so difficulties can be anticipated and resolved before client workflow is impacted. This also keeps expenses from spinning out of control because of unexpected crises during major deployment. All phases are recorded to create a detailed database of technical services provided and to assist in continuing network maintenance.

  • Access to External Support Databases
    As certified support partners of Microsoft and Cisco, Progent has the benefit of the world's most extensive technical databases and resources. Some of the most powerful technical knowledge bases available to Progent's consultants are the industry best practices incorporated into the various Management Packs published by Microsoft and third parties to be used with Microsoft System Center Operations Manager, the proactive network monitoring software used as the foundation of Progent's special IT outsourcing packages. Management Packs consist of custom built processing rules that will react to events, thresholds, and alerts tracked by Microsoft Operations Manager. MPs can also provide valuable suggestions on how to handle specific issues by programmatically extracting appropriate technical notes from the extensive Microsoft Knowledge Base.
To get in touch with Progent for mid-size business network support, call 1-800-993-9400 or visit Contact Progent.



An index of content::

  • 24 Hour Work from Home Employees Guidance near Vancouver - Cybersecurity Systems Consulting Services Vancouver , BC At Home Workers Vancouver Guidance - Network Security Systems Consulting Services Vancouver
  • 24/7 Expertise for Glendale IT Support Companies Garland Centerville Glendale Consulting Services for Network Service Firms Garland, TX
  • 24x7 Project Design Specialist 24-7 Enterprise Project Management Consultancy
  • 2500 Wireless Controller Outsourcing 2500 Wireless Controller IT Services
  • Albuquerque At Home Workers Consulting and Support Services in Albuquerque - Collaboration Technology Expertise At Home Workforce Consulting near Albuquerque - Collaboration Systems Assistance Albuquerque New Mexico, U.S.A.
  • Appleton Consulting Experts for Network Support Companies Appleton-Sheboygan, WI, USA Top Rated Consulting for Appleton IT Service Firms Appleton-Green Bay, Wisconsin, USA
  • At Home Workers Saddle Brook Consulting - Cybersecurity Solutions Consulting Saddle Brook-Carlstadt, NJ Saddle Brook Work at Home Employees Endpoint Security Solutions Consultants Saddle Brook-Passaic County, New Jersey
  • At Home Workforce Minnetonka Consulting and Support Services - IP Voice Systems Assistance Minnetonka Minnetonka Work from Home Employees VoIP Technology Consulting

  • Cisco CCIE Remote Network Consulting Organization
    Open Now Cisco Access Point Small Office Network Consultant

    Progent offers fast remote support from Cisco-certified CCIE networking consultants. Progent's CCIE experts can link to your environment via powerful remote diagnostic utilities to deliver fast and economical troubleshooting and remediation of urgent network problems.

  • Award Winning Designers Nashville Microsoft Certified Partner Nashville Small Business IT Outsourcing Company
  • Bakersfield Locky Crypto-Ransomware System-Rebuild Bakersfield Bakersfield Lockbit Ransomware Remediation Bakersfield, CA
  • Baton Rouge Ransomware Maze Readiness Testing Baton Rouge Baton Rouge, Capital Park Baton Rouge Ransomware Avaddon Susceptibility Evaluation

  • Top Microsoft Office 2000 Information Technology Support
    Microsoft Office 2000 On Site service

    Progent's IT outsourcing services offer budget-friendly network consulting for small companies. Whether it includes planning system infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated email system, monitoring your network, or building a web-based eCommerce solution, outsourcing your network engineering services can reduce expenses and minimize risks, permitting network support budgets to grow in a more moderate and controlled fashion than is possible by assembling a bulky, knowledgeable in-house network support organization. Progent's Outsourcing White Paper and flyers explain how Progent can enable you to create a secure and robust network foundation for your vital business software based on Microsoft Windows.

  • Biggest Microsoft MCDBA Consultant Contract Jobs Martinez CA 24-7 Part Time Jobs Microsoft Consulting
  • Biggest Security Auditing Firewall Indianapolis Indiana Information Technology Consulting CISSP Indianapolis, IN
  • Brighton DopplePaymer Crypto-Ransomware Data-Recovery Brighton Brighton NotPetya Crypto-Ransomware Operational Recovery Brighton, England, UK
  • Chandler Nephilim Ransomware Settlement Negotiation Consultants Chandler Crypto-Ransomware Settlement Help Chandler Arizona
  • Cisco Data Recovery Los Angeles County 24x7 Cisco Online Support Services Glendale, Los Angeles County
  • Cisco Expert San Mateo Service Provider Burlingame Network Support
  • Cisco Small Business Computer Consultant Leeds Cisco Professional Shipley

  • Ryuk ransomware cleanup Consultant
    ransomware protection Consultant

    Progent's ransomware consultants can help you to assess your ransomware vulnerability, monitor and guard your IT environment, help with negotiating a settlement with a threat actor, and rebuild a network damaged by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Egregor.

  • Concord Assessment Urgent Concord Tech Consultants
  • Configuration Cisco Delaware Cisco Computer Installation Delaware

  • Cisco Architecture Network Designers
    Small Business IT Consulting Group Cisco Access Point

    Progent can help you to utilize Cisco's infrastructure products to create a solid foundation for your local, private cloud, or hybrid data center and streamline operations in key areas such as hardware consolidation, security and compliance, versatility, uptime, and recoverability.

  • Emergency Cisco ASA 5500 Firewalls Computer Consultants ASA Remote Troubleshooting
  • Engineer BlackBerry BES Server Express Immediate BES Express Technology Professional
  • Exchange 2010 Server Installer Rockefeller Center, Radio City, New York Small Business IT Consultant Exchange Server 2013
  • Fort Lauderdale Tamarac, United States Fort Lauderdale Crypto-Ransomware Susceptibility Review Top Ranked Fort Lauderdale Ransomware Snatch Readiness Evaluation Fort Lauderdale, FL
  • General Mitchell Airport Milwaukee MKE, U.S.A. Milwaukee Ryuk Ransomware Forensics Analysis Milwaukee Crypto-Ransomware Documentation Milwaukee County Wisconsin, America
  • ISSAP Security Contractors 24/7/365 ISSAP Cybersecurity Group
  • IT Consulting Windows Alaska Anchorage, Juneau, Fairbanks, AK Windows Information Technology Manager
  • Best Practices Migration Help
  • IT Management Cisco Santa Clara County Silicon Valley, CA Cisco Onsite and Remote Support
  • Jersey City IT Outsourcing Company Jersey City-Secaucus Troubleshooters
  • Largest Support and Integration Unified Contact center Unified CM Online Troubleshooting
  • Leeds-Wakefield Tech Consultant Tech Consultants Leeds
  • Lincoln Maze Ransomware Mitigation Lincoln Lincoln Hermes Ransomware Data-Recovery Lincoln, U.S.A.
  • Linux Phone-based Onsite and Remote Support Linux RedHat Online Computer Consulting Company

  • South Carolina Networking Services
    North Dakota Network Providers

    Progent's Technical Response Center (TRC) offers nationwide extended hours remote assistance for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service experts provide after-hours phone help and online secure computer connection to isolate and resolve network problems quickly and affordably. The scope of IT experience available from Progent's staff of country-wide service professionals allows Progent to escalate even the most difficult problems to appropriate specialists as required. For urgent issues, the TRC tries to respond to your request for support within one hour.

  • MS Dynamics GP Southfield Partner - Upgrades Experts Southfield-Ann Arbor, MI MS Dynamics GP (Great Plains) Supplier - Southfield - Setup Support Services Southfield-Plymouth, MI

  • Support ProSight Next Generation Endpoint Protection
    SentinelOne Endpoint Ransomware Protection Consulting Services

    ProSight Active Security Monitoring incorporates cutting edge behavior-based analysis technology from SentinelOne to guard endpoint devices and servers and VMs against familiar and zero-day ransomware crypto-worms like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.

  • Madison, Wisconsin Network Outsource Networking Specialist Madison, WI
  • Microsoft Dynamics GP-Software Bakersfield Reseller - Implementation Programming and Support Kern County California Dynamics GP Bakersfield Premier Partner - Setup Consultants Kern County California

  • SQL Server 2017 Enterprise Network Consulting
    SQL Server 2017 Graph Network Engineer

    Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business benefits of upgrading to SQL Server 2017 and can help you to design and carry out a smooth migration of your current SQL Server environment to any network model including local, cloud-hosted, or hybrid. Progent's consultants offer remote or on-premises support ranging from as-needed design review or troubleshooting to comprehensive project management to make sure your SQL Server 2017 initiative is carried out on time and on budget.

  • Microsoft Hyper-V 3.0 Virtual Machines Configuration Outsourcing Virtual Server Hyper-V
  • Microsoft SharePoint 2010 Help and Support Addison Addison-Lewisville Microsoft SharePoint 2010 Online Support Services
  • Migration Support Windows South Dakota Windows Consulting Service Sioux Falls, SD
  • Microsoft Solutions Framework Project Methodology Small Business Network Consulting
  • Milwaukee Work from Home Employees Security Solutions Consultants Milwaukee, WI Telecommuters Guidance - Milwaukee - Cybersecurity Solutions Consulting Services Milwaukee, WI
  • Minnetonka Minnesota Minnetonka Ransomware Spora Preparedness Assessment Minnetonka-Hennepin County Minnetonka Crypto-Ransomware Malware Checkup
  • Mobile Design 24/7 Mobile Network Management Services
  • Mountain View Network Repair Service Technology Consulting Mountain View
  • Naples, Florida Network Integration Naples, Florida Computer Consultancy Firm

  • Benefits for Home Based Network Consultant Freelancing Job
    Benefits for Home Based Network Engineering Telecommuter Job

    Progent's compensation structure is built on contribution, so just like working as a freelance consultant, your income is entirely tied to your work effort. Certain Progent support staff stress quality of life and choose to consult at an easy pace, utilizing our flexible calendar to follow personal pursuits such as hiking, car racing, snow boarding, fishing, travel, or sharing free time with family and acquaintances. Other consultants use the opportunity to make big bucks through lots of work and long days. Progent fully encourages both sides of the spectrum and everything in between.

  • Netwalker Ransomware Hot Line Santa Catarina MongoLock Ransomware Hot Line
  • Network Installations Cisco Lehigh County Pennsylvania Cisco Computer Support Consultants Allentown Pennsylvania
  • NodeZero Certified Threat Assessment Cybersecurity Firms NodeZero Certified Security Penetration Testing Consulting
  • Offsite Workforce Naples Consultants - IP Voice Solutions Consulting Services Naples FL, U.S.A. Offsite Workforce Consulting Services nearby Naples - IP Voice Technology Consultants

  • ProSight Reporting Remote Infrastructure Monitoring On-site Technical Support
    Online Help ProSight Reporting Network Infrastructure Management

    ProSight Reporting is an expanding family of real-time reporting plug-ins designed to work with the leading ticketing and remote network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

  • Microsoft Consulting Best Practices Consultant
  • Offsite Workforce Southlake Consulting and Support Services - Cloud Technology Consulting and Support Services Southlake-Bedford, TX Work from Home Employees Southlake Consulting Services - Cloud Systems Consulting Services Southlake-Irving, TX
  • Company-wide Standards for Best Practices Tech Expert
  • Online Support Microsoft Exchange Server 2010 Exchange Server 2010 Upgrade Computer Consultants
  • Ontario Offsite Workforce Voice/Video Conferencing Systems Consultants Ontario, CA Teleworkers Ontario Consulting Services - Conferencing Solutions Consulting and Support Services

  • On-site Technical Support Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point
    Support Services Catalyst Wi-Fi 6 AP Placement

    Progent's Cisco Catalyst Wi-Fi 6 WAP consultants offer affordable online and on-premises support for Catalyst Wi-Fi 6 wireless access points.

  • Orlando-Kissimmee Implementation Cisco Cisco Migration Consultant Orlando
  • Queens, NY BlackBerry Wireless Online Consulting RIM BlackBerry Onsite Technical Support Long Island City-Sunnyside, New York, United States
  • Ransomware Removal and Restore Cambridge Ransomware Rebuild Huntingdon
  • Remote Workforce Consultants nearby Calgary - Cloud Integration Systems Guidance Calgary Work at Home Employees Consulting and Support Services - Calgary - Cloud Integration Solutions Expertise
  • SCCM Peer Cache Support and Help SCCM and Exchange Remote Support Services
  • Problem Escalation Through Teamwork Troubleshooting
  • SCDPM 2012 Backup and Restore Troubleshooting 24-7 SCDPM 2012 Migration Specialists

  • 24/7 Engineer Exchange 2013 Integration
    Exchange 2013 Upgrade Support and Setup

    Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange 2010 and delivers important innovations as well as a revamped structure. These improvements favorably impact key facets of IT like manageability, high availability (HA), security and compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to evaluate the potential advantages of upgrading to Microsoft Exchange 2013, create a cost-effective test and deployment plan, and educate your IT staff to maintain your Exchange Server 2013 environment. Progent can also provide affordable remote consulting and management for Exchange 2013.

  • SQL Server 2014 Small Business Network Consulting Group Kirtland Air Force Base Microsoft SQL 2014 Software Consultant Albuquerque New Mexico
  • Saddle Brook, NJ Top Quality Saddle Brook Microsoft Dynamics GP-Great Plains Training Experts Saddle Brook MS Dynamics GP-Great Plains Customization Experts Saddle Brook-Elmwood Park

  • Skype for Business Edge Server Pool Consulting Services
    Consultant Services Skype for Business Front End Server

    Lync 2010 provides Instant Messaging, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and public switched telephone network calling. Lync 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office or cloud-based Microsoft 365 and simplify management through integration with Active Directory. Lync can also cut capital and operational costs by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or conventional teleconferencing solutions. Progent's Microsoft-certified IM and Presence consultants can provide online and onsite support to help you to manage and troubleshoot your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's renamed and revamped release of the product. Progent can also assist you to plan and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.

  • San Mateo Remote Workforce Infrastructure Assistance Half Moon Bay CA San Carlos, CA Work at Home Employees Assistance in San Mateo - Integration Expertise
  • San Mateo Work from Home Employees Collaboration Technology Consulting Foster City, CA San Mateo Work at Home Employees Collaboration Technology Consultants
  • Santiago Telecommuters Cloud Integration Systems Consulting and Support Services Telecommuters Santiago Guidance - Cloud Integration Solutions Assistance Pudahuel, Metropolitan Region
  • Santiago-Pudahuel IT Manager Santiago-Puente Alto IT Consulting Firms
  • Security Intrusion Detection Omaha, Douglas County Firewall Consulting Services Omaha

  • Microsoft 365 PST migration Troubleshooting
    Hybrid Microsoft 365 solutions Remote Troubleshooting

    Microsoft supports seamless hybrid networks that integrate Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have certain Exchange mailboxes located at your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified consultants can assist your organization with any facet of planning, implementing and debugging your hybrid Microsoft 365 Exchange Online deployment. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Exchange initiative is carried out on schedule and on budget.

  • Setup and Support Exchange 2016 Configuration Exchange 2016 eDiscovery Professionals

  • Top Rated Wi-Fi Site Survey IT Consulting
    Wi-Fi RF Spectrum Analysis for Wi-Fi Remote Troubleshooting

    Progent's Wi-Fi site survey and predictive modeling assist you to plan, install and debug a Wi-Fi network customized for your facilities, providing your business a WLAN that delivers the reception, performance, density, Quality of Service, security, and roaming ability your business requires. Wi-Fi survey services from Progent include remote predictive analysis for planning a Wi-Fi network and onsite site survey services for confirming, optimizing, and troubleshooting an operational Wi-Fi network.

  • Tarrant County Texas, United States Work from Home Employees Expertise near me in Arlington - Video Conferencing Solutions Guidance Remote Workers Consulting Experts near me in Arlington - Voice/Video Conferencing Technology Consulting and Support Services Arlington, TX

  • Support Desk Sharing Support
    Emergency Online Support Extended Call Center

    Progent's Shared Help Desk service allows your IT organization to share the load for Help Desk support seamlessly between your IT staff and Progent's nationwide pool of veteran technical support engineers and subject matter experts (SMEs). Progent's Co-managed Help Desk service is an advanced support solution based on ConnectWise Manage, the leading shared PSA tool for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

  • Top Quality Offsite Workforce Consulting and Support Services near me in Sorocaba - Collaboration Technology Expertise Sorocaba Work at Home Employees Sorocaba Consulting and Support Services - Collaboration Solutions Consulting and Support Services Sorocaba
  • Travis County Texas Telecommuters Guidance in Austin - Endpoint Management Tools Guidance Austin-Bergstrom Airport AUS Remote Workforce Assistance - Austin - Endpoint Management Systems Guidance
  • Uberlāndia Remote Workers Connectivity Consulting Services Remote Workforce Uberlāndia Consulting - Connectivity Consulting and Support Services
  • Urgent Modern Network Security Specialists Network Engineer ProSight Ransomware Recovery
  • Windows 2008 Server System Consultant Clearwater, Pinellas County Windows Server 2016 Technician Clearwater St Petersburg
  • Windows Networking Consultant Orlando Florida Orlando-Kissimmee Windows Server 2012 R2 IT Service Providers

  • Juniper Junos Network and Security Manager Network Intrusion Penetration Testing
    Security Organizations Juniper Junos os

    Progent's Juniper Networks-certified network engineer can help you to plan and implement Juniper Firewall and VPN platforms, optimize and troubleshoot your infrastructure, and upgrade smoothly from outdated equipment to current releases. Progent's Junos OS engineers can provide support for Juniper's flagship network operating system to help you to streamline the management and improve the protection of your Juniper VPN appliances firewalls, and routers. Progent also has broad background supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations manage environments that include a mix of Juniper's OS platforms.

  • Winston-Salem Piedmont Triad Consultants Security Security Cybersecurity Organizations Winston-Salem, NC, United States
  • Work at Home Employees Expertise nearby Indianapolis - Backup/Restore Technology Consulting Services Indianapolis, Marion County, United States Indianapolis Remote Workers Backup/Recovery Systems Consultants Indianapolis International Airport IND

  • © 2002-2024 Progent Corporation. All rights reserved.