Progent's Support for
Small and Midsize IT Service Organizations
Additional Topics of Interest
Consultant Services OS X Lion Networking
Apple Macintosh Infrastructure Consultant Services
Progent's Apple Mac support engineers can assist you with a broad range of network infrastructure issues such as network architecture, remote and mobile connectivity, internetwork compatibility, protection, and emerging technologies including Voice over IP and fast wireless networking. For business networks built solely on Apple Mac OS X or for systems that use a combination of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and size to handle the complexity of planning, configuring, and supporting a system architecture that is robust, secure, productive and supportive of your corporate objectives. Progent can show you how to deploy Apple's Xserve enterprise servers, Xserve RAID non-stop storage products, and Apple's Xsan SAN solution. Progent can also provide certified professionals to support Cisco routers and switches.
Great Plains Migration Support
Great Plains Accounting Software Online Help
Progent can show you how to plan and execute a smooth move to Microsoft Dynamics GP/Great Plains so that you preserve your data, strengthen your security, enhance your analytics, take full advantage of Microsoft Office support, and minimize productivity disruption by creating and executing a smart migration strategy. Progent can also help educate new Dynamics GP 2010 users so you don't lose productivity. Progent can enhance your financial reports and management analytics by offering Crystal Reports help, FRx assistance, and Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create specialized line-of-business applications and eCommerce solutions that integrate transparently with Microsoft Dynamics GP 2010/Great Plains 2010.
High Availability Data Centers Consulting
Fault Tolerant Data Center Remote Consulting
Progent's Data Center consultants can help you identify high availability data centers that match the particular needs of your business. Fault tolerant Internet Data Centers are particularly attractive to small companies because of their affordability and simplified logistics in comparison to pursuing a do-it-yourself strategy. Trying to build an on-site data center that offers even a basic level of fault tolerance is too expensive for typical small organizations. Progent is ready to show you how to get all the advantages of non-stop data centers and fault tolerant colo sites by offering a full range of engineering and support services.
24x7x365 SentinelOne XDR Consulting Services
SentinelOne Endpoint Protection and Response Consult
Progent is a dealer and consulting firm for SentinelOne's Singularity product family, a subscription-based, cloud-first cyberthreat management platform that incorporates AI software and advanced services to deliver comprehensive endpoint detection and response.
Emergency Microsoft SCOM 2012 Migration Technology Consulting Services
SCOM Resource Pools Online Technical Support
Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, enhancing and troubleshooting SCOM environments and can provide companies of all sizes advanced remote or on-premises consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that provides the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are onsite, cloud-based, or a hybrid solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs according to industry best practices for monitoring network fabric as well as Microsoft and 3rd-party apps and services. Also, Progent can deliver fast online or on-premises troubleshooting to assist you to fix serious issues detected by SCOM 2012.
SQL Server 2017 Consulting
Microsoft SQL Server 2019 Outsourcing
Progent's Microsoft certified professionals can provide small and mid-sized companies advanced Microsoft SQL Server help. Microsoft SQL Server is a complete, Web-enabled database and data analysis package that opens the door to the speedy development of advanced business applications that can give your company a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and beyond the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progent's SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT network. Progent can also help you upgrade from earlier editions of Microsoft SQL Server to SQL Server 2005.
Cisco Remote Access Service Provider
Cisco CCIE Online Computer Support
Progent can provide fast remote support from Cisco-certified CCIE networking consultants. Progent's CCIE experts can link to your network using powerful remote diagnostic tools to deliver quick and affordable analysis and repair of urgent network issues.
Tracking Service Costs Technology Consulting
IT Consultants Service Reporting
Progent uses a sophisticated support reporting system that stores and organizes complete documentation for all delivered support activities. Unlike many freelance consultants or local service firms who offer minimal documentation or specifics of tasks done, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service reports sent by every consultant to every customer. The practice of documenting and archiving support records results in more effective service and eliminates a slew of common problems such as when a service customer is effectively held hostage to a consultant who won't release vital service information.
iPhone patch management Professional
Router patch management Consultants
Progent's managed services for software and firmware patch management provide businesses of all sizes a flexible and affordable alternative for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoint devices printers and scanners, infrastructure appliances like switches and wireless access points, and IoT devices such as sensors and health monitors.
24x7x365 Microsoft Dynamics SL Information Technology Consulting
Emergency Microsoft Dynamics 365 Commerce Integration Services
Progent can provide you with programmers who can customize your Microsoft Business Solutions ERP, MRP, and accounting system applications to match your specific business requirements. Progent's Microsoft consultants provide experience in Microsoft AX ERP Software, Microsoft Microsoft Navision, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers expert e-Commerce consulting support for safe, corporate-wide information sharing as well as interfacing with Customer Relationship Management programs.
Email Polymorphic Virus Protection Consultant Services
Specialist Email Link Protection
Progent's ProSight Email Guard solution uses the technology of top data security companies to deliver centralized management and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps most unwanted email from making it to your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a further level of inspection for inbound email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, DLP, and encryption. The on-premises security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter.
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24-7 Consultant iPhone patch management
Consulting Services Software patch management
Progent's support services for software/firmware update management provide organizations of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, applying, and tracking software and firmware updates to your servers, endpoint devices printers, network appliances such as switches and Wi-Fi APs, and Internet-of-Things devices such as sensors and health monitors.
Horizon3.ai NodeZero Threat Assessment Cybersecurity Organization
Horizon3.ai NodeZero Certified Security Penetration Testing Network Security Test
Progent's certified security experts can perform NodeZero-powered threat assessments to verify your security monitoring and protection tools and policies are properly configured and effective.
24/7/365 wireless LAN controller Consultants
3504 wireless controller Remote Support
Catalyst line of Wi-Fi controllers simplify the management of Wi-Fi LANs by unifying the provisioning and control of Wi-Fi access points, tuning wireless throughput by limiting the impact of radio frequency congestion, enhancing wireless uptime with fast failover, and strengthening security by identifying cyber threats and analyzing network traffic based on user class and location. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi networks of any size. Progent can help you to maintain and debug your current Cisco Wi-Fi environment or implement an efficient migration to Cisco's latest Wi-Fi controller technology.
Flexential Tampa Data Center Consulting Services
Flexential Colocation Center Services
Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent has a team of network experts based in the vicinity of Tampa, and Progent also offers online expertise from Progent's nationwide roster of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior disaster recovery/business continuity preparedness experts. Progent can also assist you to plan and execute a migration to the Flexential facility by providing services such as planning system configuration, recommending hardware, system configuration and testing, troubleshooting, streamling remote management, and educating your network support team.
Q and A about Computer Consulting Virtual Office Job
Q and A about Recruiter Cisco Consultant Careers
To see answers to frequent questions concerning being a consultant at Progent, see Working with Progent Questions and Answers.
Technology Professional Solaris Remote
Linux Remote Professional
Progent offers nationwide online help and troubleshooting services for businesses who operate UNIX, Linux, or Sun Solaris environments or whose information systems feature a mix of UNIX/Linux and Microsoft technology. Online technical support provides maximum return for your information technology dollar by protecting client productivity and limiting the time charged for network repair services. Sophisticated remote access utilities and experienced technicians and consultants allow Progent to handle the majority of IT problems without wasting time and expense by traveling to your location. In most of cases your IT problems can be remediated by telephone or through a combination of telephone help and online connectivity. Progent can offer the services of Cisco CCIE infrastructure experts and CISM and CISSP premier security specialists to assist with the most challenging network issues.
Tech Windows 8.1 DirectAccess
Microsoft Windows 8.1 Specialist
Progent's Microsoft-certified experts can deliver a range of technical services to help organizations of all sizes to install, administer, and support IT systems that include desktops, notebooks, tablets, or Windows phones based on Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to set up test labs to assess Windows 8.1 and plan and execute Windows 8.1 migration plans following leading practices.
Excel 2016 Network Engineer
IT Service Provider Office 2016
Progent's certified Microsoft Office and Microsoft 365 consultants can help businesses of any size to integrate Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Project and Publisher into a cohesive solution that offers fast return on investment and promotes better business outcomes. Progent can assist your company to integrate Office or Microsoft 365 apps with one another and with other key Microsoft platforms including SharePoint Server, Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent can also help you to fix compatibility issues with different releases of Office desktop and can provide customized online training to individuals or teams.
Windows Server Essentials Hyper-V Services
Windows Server Essentials Services
Progent's Microsoft-certified consultants offer budget-friendly remote consulting and troubleshooting services for Windows Server Essentials. Progent can provide full-service project management so you can design and execute a smooth migration from Windows Server Essentials to Microsoft 365 and other Microsoft Cloud platforms and services.
DotNET Contract Programmer
.NET macOS Programming Firm
Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and are able to build or modernize .NET applications quickly and at low cost.
Database Administration Technology Professional
Database Professional
Progent's Microsoft-certified database developers offer small and midsize businesses remote support for popular RDBMS platforms such as Microsoft SQL Server, Oracle, MySQL, and Microsoft Office Access. Consulting support available from Progent include software installation and integration, database architecture and programming, administration services, replication and synchronization strategies, storage management, performance tuning, data migration, information security, backup/restore systems, troubleshooting, and webinar training.
Microsoft Exchange Online Support Services
Computer Consultants Exchange Server 2007
Progent's expert consultants can show you how to design and deploy a smooth in-place Exchange Server 2007 upgrade strategy that avoids productivity downtime, reduces long-term service demands, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent offers the knowledge and experience to complete your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 help, repair, and consulting services include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2007 that are in keeping with your business needs.
Specialist Sodinokibi ransomware recovery
ransomware rebuild Consultants
Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery expert who can assist you to halt the progress of an active ransomware breach. Call 800-462-8800
At Home Employees Cloud Integration Network Consulting
Remote Employees Cloud Integration On-site Support
Progent can help small and medium-size companies to set up their remote employees with reliable access to cloud applications and services.
Exchange Server 2013 Online Technical Support
Microsoft Exchange Server 2007 Technology Consulting
Progent's Microsoft-certified professionals have 20 years of background designing, installing, and supporting messaging systems for businesses in the and throughout the United States. Progent provides affordable Microsoft Exchange Servers consulting services to ensure that your email environment offers protection, high availability, easy access for off-site and mobile users, time-saving management tools, and seamless integration with telephony. Progent provides expertise and integration services for Exchange 2016, Microsoft Exchange 2013, Exchange 2010 Server, Microsoft Exchange 2007, Microsoft Exchange 2003 Server, and MS Exchange 20000 Server. Progent can also assist small or mid-size businesses to upgrade to Exchange 2016 or Exchange 2013 Server.
SQL Server 2019 and VMWare Online Help
SQL Server 2019 Analysis Services Troubleshooting
Progent's certified SharePoint 2019 and SharePoint Online experts can provide economical remote and on-premises consulting, application development, and troubleshooting services for organizations of all sizes who intend to upgrade to SharePoint 2019 or SharePoint Online from legacy versions of SharePoint. Progent can help you plan and carry out an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that combines local and cloud-based resources into a seamless intranet system.
Small Business Server Premium Add-on Support and Integration
Microsoft SBS Premium Add-on Professionals
Microsoft Small Business Server is an affordable collection of essential servers that offers the basis for a powerful but manageable IT network. The technical demands of the Microsoft .NET components bundled with Small Business Server requires a computer consultant with real-world experience planning and building cohesive, end-to-end business technology solutions. Progent's Small Business Server professionals have an average of over 10 years of background integrating computer systems built on Microsoft platforms. This background ensures you success in installing, administering, and repairing network solutions that incorporate the Microsoft Small Business Server suite of servers and productivity software.
Website Programming Companies
Web Commerce Design Firm
If you want to update your corporate web site, build internal websites for applications such as human resources or worker education, establish a high-impact web presence for a new business, or write line-of-business, data-driven specialized web applications, Progent can provide skilled and experienced web designers. Progent's experts can also show you how to design and manage a secure, fault-tolerant server and communications network, including remote and wireless access, to run your web tools.
Best Juniper SSG550M Router Network Security Auditing
Juniper SSG5 Router Technology Consulting
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Largest iPhone and Outlook integration Specialists
iPhone LDAP Remote Troubleshooting
Progent offers affordable online assistance to assist your business to design, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term jobs to help you get past specific technical bottlenecks or long-term engagements to help you finish business-critical initiatives on schedule and within budget. Progent has experience in local, cloud-centric, or hybrid environments and can help you create or support a highly available, secure and scalable infrastructure that aligns with your mode of computing. Progent also offers online and on-premises training for individuals or groups to show you how to manage and use your iOS devices in a secure, collaborative environment that optimizes the business value of your IT network.
Immediate Microsoft Hyper-V 3.0 Network Consultants
Microsoft Hyper-V 3.0 Virtual Server On-site Support
Microsoft Windows Server 2012 R2 Hyper-V enhances virtualization in important areas such as multitenancy, agile infrastructure, cloud readiness, scalability and performance, and fault tolerance. Progent's Microsoft-certified consultants can help your business to take advantage of Hyper-V to install and maintain virtual servers to cut IT expenses and improve availability.
MSP360 VM Backup Specialists
Immediate MSP360 Managed Backup Technical Support
Progent's data protection experts can assist you to design, install and administer a backup/restore solution based on MSP360 Backup software to protect your IT assets residing on any major public cloud. Progent offers monitoring and remote management to prevent data loss caused by human miscues, software errors, ill-intentioned insiders, and malware attacks such as ransomware.
Cybersecurity Pen Testing Security Consultants
Best Cybersecurity Firm Penetration Testing
Stealth intrusion checking is a key part of any overall IT system security plan. Progent's security professionals can run extensive intrusion checks without the knowledge of your organization's internal IT resources. Unannounced penetration testing shows whether current security defense tools such as intrusion incident warnings and event history analysis are correctly configured and consistently monitored. Progent can provide ongoing autonomous PEN testing to map your internal and external attack surface and to detect ways that vulnerabilities, unsafe configurations, stolen credentials, overlooked patches, and unsound IT product defaults can be chained together by threat actors into the multi-vector attacks common to modern strains of ransomware.
Nephilim ransomware hot line Consultancy
Consultancy Ryuk ransomware hot line
Progent's Ransomware Hot Line provides 24x7 access to a experienced ransomware recovery expert who can help your business to contain the spread of an ongoing ransomware attack. Call 800-462-8800
Offsite Workers Remote Support
Support and Integration At Home Workers
Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, tune, administer, and debug computer networks that support at-home workers.
Intune Mobile Device Management Outsourcing Technical Support
24-7 SCCM Support Firms
Progent's network consultants can assist your company to automate desktop change and update management by providing support for administration solutions such as System Center Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).
Engineer Windows Server 2019 Windows Admin Center
Windows Server 2019 PowerShell Support Outsourcing
Progent's Windows Server 2019 disaster recovery/business continuity planning experts can help your business to plan and deploy a disaster recovery solution based on Microsoft's cloud-tested Failover Clustering technologies including Cluster Sets, Storage Replica, Storage Spaces Direct, VM Load Balancing, and Cloud Witness.
Specialist Netwalker ransomware recovery
Ryuk ransomware recovery Consultant Services
Progent's seasoned ransomware recovery consultants can assist you to reconstruct an IT network breached by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, Netwalker, LockBit or Nephilim.
Microsoft Expert System Center MOM Engineers
Cisco Technology Consulting Services 24x7 Network
Remote 24x7 monitoring, automated alarms, and actionable reports are crucial to preserving the proper operation of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management solutions have progressed to the point that businesses of any size can afford a level of network stability that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) solutions available as low-cost service packages created to assist your company to identify and fix a most network problems before they get big enough to disrupt your business.
24-7 ProSight Email Spyware Protection Professional
ProSight Email Guard Outbound Email Encryption Consultant Services
Progent's ProSight Email Guard uses the services and infrastructure of top data security companies to deliver centralized management and world-class security for all your email traffic. The hybrid architecture of Progent's Email Guard integrates cloud-based filtering with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a further layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email that stays within your security perimeter.
Top Stealth Penetration Testing Network Security Audit
24-Hour PEN Testing Security Audit Services
Stealth intrusion testing is a key component of any overall IT system security plan. Progent's security professionals can run extensive penetration tests without the awareness of your company's internal IT staff. Unannounced penetration testing uncovers whether existing security monitoring tools such as intrusion detection warnings and event history analysis are properly configured and actively observed. Progent can provide continuous autonomous PEN testing to map your internal/external attack surface and to detect ways that exploitable vulnerabilities, unsafe configurations, stolen credentials, missing patches, and unsound product defaults can be combined by threat actors into the multi-front attacks common to modern variants of ransomware.
Ekahau Predictive Wi-Fi Site Modeling Integration
Ekahau Onsite Wi-Fi Site Survey Specialists
Progent's Ekahau-certified Wi-Fi site design consultants can assist you to design, install, enhance, manage and troubleshoot a Wi-Fi solution optimized for your building. Progent offers remote or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF analysis, Ekahau Analyzer for debugging RF issues, and Ekahau Insights for tracking the performance of multiple Wi-Fi networks.
Online Help Fault Tolerant Network Connection
Largest Cisco Experts Specialists Redundant Branch office Connectivity
Progent's high availability interoffice connectivity and 24x7 system connection professionals can help small companies create fault tolerant Interoffice connectivity through redundant networks featuring transparent failover. Progent's CCIE engineers can plan and implement ultra-reliable Inter-office networks based on non-stop EIGRP routers or zero-downtime OSPF configurations of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over can provide affordable non-stop interoffice networking.
Work at Home Endpoint Security On-site Technical Support
Remote Workers Cybersecurity Online Help
Progent can help small and medium-size companies to set up security defense systems and provide response expertise for work-from-home employees.
Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Consultant Services
Technology Consulting Services Catalyst 802.11ax AP
Progent's Cisco Catalyst 802.11ax Access Point experts can provide affordable remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).
Programming Firm Microsoft Project Server
MS Project Server Development Firm
Progent's Microsoft consultants can provide advanced support in deploying, using and debugging any edition of Project Server and can deliver a wide range of cost-effective remote consulting services following industry best practices to help organizations of any size to get all the advantages of this powerful project management solution. Services available from Progent include system design, software configuration and upgrades, setting up safe collaboration among onsite and remote or mobile users, network infrastructure optimization, and customized online training.
Microsoft SBS Premium Add-on Consultant
Consultants Microsoft Small Business Server
Microsoft Small Business Server (SBS) is an affordable collection of server products that provides the foundation for a feature-rich but manageable IT network. The technical sophistication of the Microsoft .NET components bundled with Small Business Server calls for a network support expert with real-world experience designing and integrating cohesive, end-to-end business network environments. Progent's Microsoft SBS Server professionals have an average of more than a decade of experience supporting business systems powered by Microsoft products. This background assures you results in installing, managing, and maintaining IT environments that incorporate the Small Business Server suite of servers and applications.
Microsoft Exchange 2016 Migration Planning Computer Consulting
Technical Consultant Exchange Server 2016 Migration Planning
Progent can help you in any and all facets of your migration to Exchange Server 2016 such as planning high availability infrastructure for a local, cloud-based or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, setting up and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating your firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.
Progent Security Experts in the News Professionals
Top Rated Progent Media Relations Consultants
Progent in the News is managed by cybersecurity expert Darrin Johnson.
Setup and Support Postini
Anti-Spam Support and Help
E-Mail Guard from Postini provides continually upgraded spam and virus blocking, content filtering, and protection from e-mail-borne DHA attacks and denial of service attacks. Progent is a Postini aggregator and support firm. If your organization is too small to purchase for a standard Postini license, you can still get the use of Postini's Perimeter Management services through Progent's E-Mail Guard antispam and antivirus service offering. Progent's expert e-mail security professionals can show you how to create an email defense plan that incorporates antispam and antivirus services and policies.
Engineers SentinelOne Phishing Defense
Consulting SentinelOne Next Generation Endpoint Protection
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that includes AI software and expert services to deliver comprehensive endpoint detection and response.
SharePoint 2013 Web Parts Remote Support
Technology Consulting Services SharePoint 2013 Office Web Apps Server
Progent has been delivering SharePoint support since the initial product was released more than 20 years ago, and Progent has the scope of technical knowledge to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint 2013 apps that add substantial business benefit to your information network. Progent's Microsoft-certified consulting team can assist your company to assess the business advantages of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration environment; determine whether an on-premises, Cloud-based or hybrid configuration is most sensible for your organization; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management services or can help in individual tasks associated with your SharePoint 2013 migration.
ProSight NinjaOne Remote Desktop Monitoring Engineer
NinjaOne Desktop Monitoring Specialists
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that incorporates advanced remote monitoring and management technology to keep your IT system operating at peak levels by checking the state of vital assets.
Biggest Help Desk Outsourcing Engineer
Information Technology Outsourcing Company WiFi Site Surveys
Progent's IT outsourcing support offerings for small companies feature designing Server 2003, .NET, and BackOffice environments, coordinating migrations Windows XP, Windows 2003 Server, Active Directory, and Microsoft Exchange Server 2003, Help Desk Call Center, online and on-premises repair, fixing stubborn integration problems, and creating a comprehensive security plan. Progent can help you maximize system reliability and performance via fault-tolerant technologies, resilient network architecture, and proactive server monitoring. Progent also provides project management help for major upgrades and can assist with requirements definition, product inventory, BOM production, vendor selection, purchasing logistics, and full documentation. Progent's computer outsourcing help also includes education for office productivity products such as Microsoft Office XP.
Remote Support Services Microsoft Exchange
Microsoft Exchange 2013 Specialists
Microsoft Exchange Server 2013 includes significant enhancements to the functionality of Microsoft Exchange 2010 and delivers powerful innovations as well as a revamped structure. These improvements favorably impact key facets of IT including manageability, high availability (HA), security and compliance, operational costs, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the possible advantages of upgrading to Microsoft Exchange 2013, create an efficient validation and deployment strategy, and train your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable remote support and management for Microsoft Exchange 2013.
Microsoft Experts Integration Support Microsoft 365 IDFix
Hybrid Exchange Online and Exchange on-premises Support Outsourcing
Microsoft allows you to create seamless hybrid environments that combine Microsoft 365 and local Exchange deployments. This allows you to have specific Exchange mailboxes hosted on your physical datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, integrating and troubleshooting your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver as-needed support to help you through stubborn technical issues and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and on budget.
SQL Server 2012 Monitoring Support and Integration
24-7 SQL Server Management Studio Technical Consultant
Progent can provide the support of certified engineers as well as experienced software developers, DBAs, project management experts, Cisco-certified network architects, business continuity specialists, and certified data security professionals to help you to evaluate the likely benefits of SQL Server 2012 for your organization, set up test environments at your datacenter or at Progent's test lab, plan and carry out a smooth transition to SQL Server 2012 from earlier versions of SQL Server or from legacy database solutions, and define an efficient and safe network infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012.
Multi-site Information Technology Consulting
Active Directory Information Technology Consulting Firms
For corporations with branch offices in California or any area covered by Progent's engineers, Progent's Microsoft-Certified IT consulting experts and authorized Cisco network consultants offer a range of network consulting services such as project planning, SOX compliance, site moves, corporate security, network architecture, local or remote emergency support, and technical support for co-location hosting facilities. A Progent network architect can help you design a multi-office information system that makes efficient use of co-location facilities and Internet data centers. Progent's Microsoft Certified consultants can help major corporations plan, deploy and support massive rollouts of updated versions of Microsoft technology including Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's CCIE and CCNP consultants can assist you to configure Cisco technology for connection solutions that incorporate simple, high-speed, integrated, and remote networking.
ProSight NinjaOne Server and Desktop RMM Consultants
NinjaOne Server and Desktop Monitoring and Reporting Specialist
ProSight LAN Watch with NinjaOne RMM is Progent's network, server and endpoint monitoring managed service that uses state-of-the-art 24x7 remote monitoring and management techniques to keep your IT system operating at peak levels by tracking the state of critical devices.
Open Now Consultants Virtual Server Technology
Support Outsourcing Server Management
Server growth wreaks havoc on IT budgets and management resources. Server reduction via a virtual architecture offers lower TCO of hardware and quicker ROI, more efficient utilization of physical computers, simplified operations, increased network uptime, and easier management. Typical usage scenarios for virtual servers include hardware consolidation, economical platforms for mission-critical legacy applications running on outdated operating systems, and affordable isolation of software development or evaluation systems from on-line systems.
Service Reporting IT Consultant
Consultant Service Reports
Progent uses a sophisticated support reporting system that records and formats complete documentation for all delivered support activities. Unlike many independent consultants or local support firms who provide minimal documentation or details of services done, every service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the support reports sent by each staff member to each customer. The practice of detailing and organizing support records results in more effective service and eliminates a slew of common misfortunes such as when a service client is effectively held captive to a consultant who won't release vital service information.
Windows Server 2008 R2 Network Consultants
Windows Server 2008 DirectAccess Computer Consultants
Progent's Microsoft-certified consultants can help you to evaluate the advantages of Windows Server 2008 for your company, develop test systems and rollout plans, integrate Windows Server 2008 with your IT infrastructure and workload, train your support staff how to run new management tools, and provide ongoing consulting and technical support via affordable alternatives including Help Desk Call Center service and remote technical support.
Exchange admin center Technical Support
Technical Consultant Exchange Online and on-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid environments that integrate Microsoft 365 Exchange Online and on-premises Exchange systems. This allows you to have certain mailboxes hosted at your physical datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can assist you with any facet of designing, integrating and troubleshooting your hybrid Microsoft 365 Exchange solution. Progent's Exchange specialists can provide occasional support to help you resolve stubborn technical bottlenecks and also can provide extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is carried out on schedule and within budget.
Engineer Lync Server 2013 and Cisco Unified Communications
Professional Lync Server 2013 Persistent Chat
Microsoft Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop collaboration, and both IP-based and public switched telephone network telephony. Microsoft Lync 2010 can enhance the functionality of Microsoft Exchange Server, SharePoint Server and Office or Microsoft 365 and simplify management through integration with Active Directory. Lync can also reduce capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing technology. Progent's certified IM and Presence consultants offer online and on-premises support services to help you to maintain and repair your current Lync Server 2010 environment or assess the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the new version of the product. Progent can also assist you to design and execute an efficient Skype for Business upgrade.
ProSight Reporting Remote Infrastructure Monitoring Consultants
ProSight Reporting Network Infrastructure Monitoring Professionals
ProSight Reporting is a growing line of real-time reporting utilities created to integrate with the industry's leading ticketing and network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.
Technical Support Chief Information Officer
Top Quality Configuration Chief Information Officer
Progent can provide small companies with an information management professional who can act as a part-time Chief Information Officer. This part-time Chief Information Officer can offer strategic direction to help you deploy appropriate IT products to enhance business processes so they match more closely with your corporate objectives. Your company can create and install a well conceived IT plan without incurring the cost of a full-time senior IT executive.
24-Hour Microsoft Expert Operating System Skills Transfer
Server Education
Progent is committed to information transfer from Progent's support experts to clients. By teaching customers to handle problems that are within their scope, Progent is able to focus on delivering hard-to-find services where Progent faces few competitors. Medium-size businesses who utilize trusted independent service providers or who employ in-house support staffs benefit when Progent transfers knowledge about critical technology and proven methodologies to make their IT environments more reliable, protected, and productive.
Polycom OTX Telepresence Services
Polycom Video Conferencing Consult
Progent can provide the support of a veteran specialist with extensive hands-on experience configuring, managing, and upgrading telepresence systems from top-tier suppliers such as Cisco/TANDBERG, Polycom, LifeSize, and Radvision. Progent can coordinate with your internal IT support team, your Internet Service Provider, and your video conferencing platform vendor to help your organization increase the strategic value of your telepresence solution.
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