Additional Topics of Interest

Microsoft Lync Server 2013 IM Integration
Microsoft Lync Server 2013 Professionals

Microsoft Lync 2010 supports IM, Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network voice communication. Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office or Microsoft 365 and streamlines administration via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with VoIP hardware and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified unified communications consultants can provide online and onsite support services to assist you to maintain and repair your current Lync 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also help you to plan and execute an efficient Skype for Business upgrade.

Citrix Desktop Studio Onsite Technical Support
Specialists virtual application delivery

Citrix has developed a comprehensive family of platforms that provide advanced manageability, expandability, and performance for server virtualization and for centralized delivery of Windows desktops and applications. For distributing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist your company to assess the business advantages of Citrix virtualization products and help you design, test, implement, optimize, and maintain Citrix virtualization platforms.

Network Support Microsoft Office
Microsoft Network Setup

Progent applies no minimum fee and asks no monthly commitment for support services provided during regular business hours. Progent's small granularity avoids large invoices for fast repairs so you will not be forced to allow minor problems to stay unaddressed. .

Microsoft Exchange Specialist
Microsoft Exchange Upgrade IT Consultants

Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Exchange 2003 support, repair, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business goals.

Freelance MCSE Contractor Freelance Jobs
Telecommuting Jobs Independent Network Consultant

Our Experts Group provides consulting in key areas such as Macintosh integration and programs; Support for Linux-based, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and vertical program support; CIO, management information analyst, and project management outsourcing; Special program design and deployment; Web, eCommerce, EDI, and customer portal development and integration; DBM management and performance consulting; Management information expertise; and Telecommunications systems support.

Mac Configuration Technology Professional
macOS Remote Consult

Progent provides nationwide online technical support and troubleshooting services for businesses who operate Apple Mac environments or whose IT systems include a mix of macOS and Mac OS X with Microsoft products. Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as desktop assistance, migration to the latest version of Mac OS X from other earlier editions of Mac, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online network consulting provides optimum leverage for your IT budget by extending client efficiency and shortening the hours charged for computer repair services. Sophisticated remote support utilities and experienced technicians and consultants allow Progent to handle most network issues without squandering time and expense by traveling to your location. In most of situations your network issues can be dealt with over the phone or through a combination of phone support and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM certified security professionals to assist you with the most difficult network problems.

Macintosh OSX Remote Support Services
OS X Support and Setup

Progent's experts offer Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or other earlier editions of OS X and Progent can provide help with Apple Mac application software. Progent can also assist you with Apple iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud services. For computer environments built solely on macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, integrating and supporting a network environment that is available, secure, fast and able to achieve your company's objectives.

Best Practices On-site Technical Support
Best Practices Networking Company

Progent's staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry background, at the front lines of network service, performing a broad range of IT tasks for an extensive mix of clients. Every Progent support professional shares a proven set of personal best practices which are combined into shared leading practices standards that Progent instills in its support personnel. This ensures that you get not only expert IT capability, but also a consultant with proven methods for using technical knowledge to solve actual network problems quickly.

Top Ranked Consultant Duo MFA and Single Sign-on (SSO)
Duo Identity Authentication Online Help

Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other personal devices.

Specialists ProSight DPS ECHO Hybrid Cloud Backup/Recovery
ProSight ECHO Data Backup and Restore Services Engineer

ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical data, apps and virtual machines that have become lost or corrupted as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can provide advanced support to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data.

Consultant Rates Support services
Consulting Rates Software Consultants

Progent's pricing model is to bill for remote service and in-person help by the minute. As a result, you are charged exclusively for delivered support. Progent does not impose a more expensive rate for after-hours or priority support, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel time except for urgent support where on-site time is less than four hours. In addition, Progent applies no initialization fee and requires no monthly commitment for support services delivered during normal business hours. Many support firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids big invoices for quick solutions so you won't be tempted to allow minor problems to fester.

VPN Troubleshooting
Cisco RADIUS Security Computer Consultant

Cisco's network security and offsite connection technology for small businesses represent a full range of easy-to-administer security products to help protect your local and remote network infrastructure. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional certifications who are able to assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that align most closely with your company goals.

Network Load Balanced Help and Support
24-Hour Network Load Balanced Help and Support

Progent provides fault tolerant load balancing consulting covering network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology including Cisco Content Engine. fault tolerant load balancing vendors for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.