Additional Topics of Interest

Configuration System Center Operations Manager
Network Engineer System Center Operations Manager

Progent offers a selection of IT service bundles for small companies. These IT outsourcing and server monitoring services are based on the anticipatory problem handling capabilities of Microsoft System Center Operations Manager, a next-generation server and system management product that tracks the availability, throughput, and security of your network and isolates potential troubles before they can disrupt your system. With Progent's affordably priced network support programs, small organizations can select a basic co-sourcing service program based on Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete round-the-clock outsourcing package.

Windows and Solaris Onsite Technical Support
After Hours Windows, UNIX, Solaris Integration Services

If your company is producing UNIX or Linux software on a network that includes Microsoft Windows-based servers, PCs, and office productivity products, Progent offers full-service information technology outsourcing that allows you to focus on your area of high-value expertise while avoiding the constant distraction of managing your business network. Through the use of automated server monitoring and by providing remote and in-person support as your company needs it, Progent represents an economical solution for maintaining an information network that provides excellent availability, protection, and performance. Progent's developer assistance offerings feature full-service it outsourcing, virtual infrastructure, remote and on-premises support and troubleshooting, 24x7 monitoring services, and Help Desk Call Center outsourcing.

Excel Slicers IT Service Providers
Excel Sparklines Small Business Outsourcing

Progent's certified Microsoft Office and Microsoft 365 experts can assist companies to incorporate Office desktop and Microsoft 365 applications such as Office Excel, Word, PowerPoint, Outlook, Access, Visio and Publisher into a cohesive solution that offers quick return on investment and enables better business outcomes. Progent can assist you to integrate Office or Microsoft 365 applications with one another and with additional key Microsoft technologies including SharePoint, Microsoft Exchange Server and SQL Server running on-premises or in the cloud. Progent can also assist you to resolve compatibility problems with various releases of Microsoft Office desktop and offers live online training to individuals and groups.

MacOS and Windows On-site Technical Support
Apple iPhone and Windows integration Remote Troubleshooting

Progent's support experts in Mac and Windows technology can help you combine Mac and Windows systems into seamless networks with resource sharing and collaboration support. Enabling productive cooperation among a variety of servers and workstations powered by Mac OS and Windows calls for broad knowledge of and experience with Mac and Windows technology. Progent's background in Microsoft and Apple consulting makes it possible to offer expert assistance to businesses that depend on these platforms to keep their strategic advantage. Progent can also assist you to integrate Apple's iPhones and iPads to operate with smoothly with your Windows environment.

Emergency Dynamics GP Professional
Microsoft Financial Software Consulting

Dynamics GP/Great Plains 2010 financial software is a comprehensive business management solution that unifies information and processes across your business, communicates seamlessly with other applications, and connects employees, clients and suppliers unrestricted by time or location. Created for small to mid-size companies, Dynamics GP 2010 and MS Dynamics GP Release 10.0 deliver capability for financials, analytics and reporting, project management, inventory and order processing, eCommerce, HRM, customer relationship management, field force automation, manufacturing, retail, and online business services. Progent can help you set up and manage a reliable, protected computer and communications infrastructure to support Microsoft Great Plains, and can provide experienced Great Plains professionals to help your business benefit from the full potential of Dynamics GP 2010.

Work from Home Infrastructure Technology Consulting
Computer Consultants Work at Home Network Infrastructure

Progent can help small and mid-size businesses to design, implement and troubleshoot the infrastructure needed to support teleworkers.

24/7/365 Cisco CCIE Online Network Consultant
Cisco Small Business Network Consulting Companies

Progent's Cisco-certified CCIE network consultants can assist you to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch support, ASA firewall consulting, Meraki and Aironet Wi-Fi access point support, Cisco VoIP phone expertise, and CUCM/CallManager software expertise.

Urgent Security Services Juniper Junos Configuration
Juniper Junos Management Security Auditor

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Expert Development Access
SSAS Designer

Progent offers online and onsite expertise to help your organization with any aspect of BI reporting from troubleshooting or enhancing reports to planning and implementing an advanced BI environment. Progent's BI experts can help you to maintain your current reporting system, help you to migrate databases and applications from an outdated reporting platform to a modern solution, and deliver custom online mentoring to meet your specific needs. Progent's management reporting and analytics professionals offer expertise in the leading business analytics reporting and visualization tools such as Microsoft's SQL Server BI stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Designer.

Oracle database Development Firm
Microsoft, Cisco and Security Certified Experts Oracle Enterprise Manager Consultancy

Progent offers affordable online access to an authorized Oracle DBA consultant or an Oracle application developer. Progent offers comprehensive database administration services for any version of Oracle's RDBMS platform and can also assist you to design, build, enhance, or troubleshoot Oracle database applications written with SQL and PL/SQL. Progent also can provide consulting for Streams replication technologies and Oracle Database Resource Manage.

802.11x Wi-Fi Site Survey Integration Support
After Hours Wi-Fi RF Spectrum Analysis for Wi-Fi Consultant Services

Progent's wireless site survey services assist you to plan, deploy and troubleshoot a Wi-Fi network adapted to your environment, providing your business a WLAN that has the reception, performance, density, Quality of Service, data protection, and hand-off capability your company needs. Wi-Fi site survey services from Progent include online predictive analysis for planning a Wi-Fi LAN and onsite site survey services for validating, tuning, and troubleshooting an operational wireless network.

Consultant Services Work from Home Endpoint Management
At Home Workers Endpoint Management Remote Troubleshooting

Progent can assist small and medium-size companies to deploy efficient endpoint management and monitoring tools for maintaining endpoint devices used by telecommuters.

Biggest Service Reports IT Consultant
Tracking Service Costs Support and Integration

Progent uses an enterprise-class service reporting system that records and organizes complete documentation for all delivered support activities. Unlike some independent consultants or small support firms who offer scant documentation or details of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the support reports transmitted by every staff member to each customer. The discipline of documenting and organizing service records allows more effective service and eliminates a slew of typical problems such as when a support customer is effectively held captive to a consultant who refuses to let go of vital service information.