Microsoft Lync 2010 supports IM, Presence, voice/video conferencing, desktop sharing, and both IP-based and traditional public switched telephone network voice communication. Lync 2010 can extend the capability of Exchange Server, SharePoint Server and Office or Microsoft 365 and streamlines administration via integration with Active Directory. Lync 2010 can also reduce capital and operational costs by doing away with VoIP hardware and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified unified communications consultants can provide online and onsite support services to assist you to maintain and repair your current Lync 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is Microsoft's new version of the product family. Progent can also help you to plan and execute an efficient Skype for Business upgrade.
Citrix has developed a comprehensive family of platforms that provide advanced manageability, expandability, and performance for server virtualization and for centralized delivery of Windows desktops and applications. For distributing virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist your company to assess the business advantages of Citrix virtualization products and help you design, test, implement, optimize, and maintain Citrix virtualization platforms.
Progent applies no minimum fee and asks no monthly commitment for support services provided during regular business hours. Progent's small granularity avoids large invoices for fast repairs so you will not be forced to allow minor problems to stay unaddressed.
Progent's Microsoft certified consultants can show you how to design and deploy a smooth in-place Microsoft Exchange 2003 upgrade plan that avoids productivity disruption, simplifies long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the knowledge and experience to finish your move quickly and affordably. Progent's Exchange 2003 support, repair, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business goals.
Our Experts Group provides consulting in key areas such as Macintosh integration and programs; Support for Linux-based, UNIX-powered, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and vertical program support; CIO, management information analyst, and project management outsourcing; Special program design and deployment; Web, eCommerce, EDI, and customer portal development and integration; DBM management and performance consulting; Management information expertise; and Telecommunications systems support.
Progent provides nationwide online technical support and troubleshooting services for businesses who operate Apple Mac environments or whose IT systems include a mix of macOS and Mac OS X with Microsoft products. Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as desktop assistance, migration to the latest version of Mac OS X from other earlier editions of Mac, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud services. Online network consulting provides optimum leverage for your IT budget by extending client efficiency and shortening the hours charged for computer repair services. Sophisticated remote support utilities and experienced technicians and consultants allow Progent to handle most network issues without squandering time and expense by traveling to your location. In most of situations your network issues can be dealt with over the phone or through a combination of phone support and online connectivity. Progent can make available Cisco CCIE infrastructure engineers and CISM certified security professionals to assist you with the most difficult network problems.
Progent's experts offer Apple macOS and OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one training. Progent can assist businesses to migrate to macOS from OS X or other earlier editions of OS X and Progent can provide help with Apple Mac application software. Progent can also assist you with Apple iPhone integration and Apple iPad synchronization, or moving to Apple's iCloud services. For computer environments built solely on macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of designing, integrating and supporting a network environment that is available, secure, fast and able to achieve your company's objectives.
Progent's staff of Microsoft and Cisco Premier consultants average longer than ten years of hands-on industry background, at the front lines of network service, performing a broad range of IT tasks for an extensive mix of clients. Every Progent support professional shares a proven set of personal best practices which are combined into shared leading practices standards that Progent instills in its support personnel. This ensures that you get not only expert IT capability, but also a consultant with proven methods for using technical knowledge to solve actual network problems quickly.
Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo supports one-tap identity confirmation on Apple iOS, Android, and other personal devices.
ProSight Data Protection Services ECHO from Progent offer small and mid-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). For a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical data, apps and virtual machines that have become lost or corrupted as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or to both. Progent's disaster recovery specialists can provide advanced support to configure ProSight DPS to be compliant with regulatory standards such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can help you to restore your critical data.
Progent's pricing model is to bill for remote service and in-person help by the minute. As a result, you are charged exclusively for delivered support. Progent does not impose a more expensive rate for after-hours or priority support, and inside California or in regions where Progent offers in-person support, Progent does not charge for travel time except for urgent support where on-site time is less than four hours. In addition, Progent applies no initialization fee and requires no monthly commitment for support services delivered during normal business hours. Many support firms demand substantial minimum fees or charge for each quarter hour or longer. Progent's one-minute granularity avoids big invoices for quick solutions so you won't be tempted to allow minor problems to fester.
Cisco's network security and offsite connection technology for small businesses represent a full range of easy-to-administer security products to help protect your local and remote network infrastructure. Cisco's Virtual Private Network product family features routers, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's expert staff of consultants includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional certifications who are able to assist your company to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki Wi-Fi APs, and additional Cisco security solutions that align most closely with your company goals.
Progent provides fault tolerant load balancing consulting covering network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology including Cisco Content Engine. fault tolerant load balancing vendors for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and ACNS, and F5 Networks 3-DNS.
Progent can assist your organization to plan for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to Configuration Manager 2012 from an older device management platform or help you to modify your current SCCM 2012 environment to accommodate your changing IT requirements. In addition, Progent can help you to create a software foundation that fully supports SCCM by delivering expertise with related Microsoft technologies including Active Directory Domain Services, SQL SSRS, and Internet Information Services (IIS).
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Microsoft Exchange 2003 upgrade strategy that avoids network downtime, reduces long-term service requirements, and makes your Microsoft Exchange Server 2003 easy to administer. For complex multi-server or multi-site upgrades, Progent has the experience to complete your move rapidly and affordably. Progent's Exchange 2003 help, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.
For small and midsize companies, network security and compliance is too complex to master yet too dangerous to ignore. The world's biggest enterprises have been hacked, and the top cloud services have on occasion been taken down. It seems like there's nowhere to hide. Progent has made it affordable for small and midsize businesses to implement critical IT security projects effectively by providing the advantage of billed time to the nearest minute without any minimum charge for remote help. You can have the help of a world-class information consultant to deliver precisely the help you need whenever you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any aspect of system security including vulnerability assessments, virus screening and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a comprehensive security strategy.
E-Mail Guard is Progent's affordable antispam and virus protection service that offers small companies world-class protection against spam, viruses, DHA attacks, and other forms of email-borne assaults on computer systems. E-Mail Guard is powered by Postini's Perimeter Manager, a full suite of web-managed antispam and virus defense services that defuse email assaults before they are able to breech the network firewall. Perimeter Manager also lets administrators monitor and control their e-mail systems, regardless of server platform, hardware technology, or geographic location.
For small and midsize businesses, network security and information assurance and regulatory compliance is too complex to stay ahead of yet too risky to overlook. The largest biggest enterprises have been breached, and the top cloud services have occasionally been taken down. It seems like there's no place to run. Progent makes it affordable for small and midsize companies to carry out critical security tasks effectively by offering the benefit of billed time to the closest minute with no minimum charge for remote help. You have access to a seasoned computer consultant to deliver precisely the help you need when you need it. Progent's CISA, CISM, GIAC, CISSP and ISSAP certified consultants can assist your business with any aspect of system security including vulnerability audits, virus defense and recovery, spam and email content filtering, email data leak prevention, compliance reporting, and creating a complete security strategy.
Progent's ProSight Network Audits are a quick and affordable alternative for small and mid-size organizations to get an unbiased evaluation of the overall health of their IT system. Powered by some of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your core network devices adhere to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a more manageable and more secure Active Directory implementation. Both versions also provide the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, better compliance with data security requirements, more efficient utilization of IT resources, faster problem resolution, more reliable backup and restore, and less downtime.
Progent's Cisco-authorized network consultants can help you create an affordable, high availability Internet connection solution that can deliver non-stop Internet access through a broad range of fault tolerant Internet access technologies including non-stop BGP, transparent fail-over, and multiple ISPs. Progent can provide Cisco Certified Internetwork Expert consultants to show you how to apply the latest technology for fault tolerant Internet access to build a cost-effective, completely redundant Internet network with automatic failover and other features to deliver non-stop Internet access.
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior machine learning technology by SentinelOne to defend endpoint devices and physical and virtual servers against modern malware assaults like ransomware and file-less exploits, which easily get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a unified platform to automate the entire malware attack lifecycle including protection, identification, containment, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against new attacks.
Progent offers Microsoft Windows 2003 Cluster Server expertise to help your organization implement fault-tolerant server clusters designed to provide 100% operation. Windows cluster servers for non-stop networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By showing you how too plan non-stop server clustering environments powered by Microsoft Windows Server Cluster 2003, Progent's Premier Windows engineers ensure that your non-stop clustered servers are configured to maximize the competitive value of your computer system.
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have long backgrounds configuring ISA Server-based security installations for information systems with multiple sites, mobile workers, and line-of-business web applications. Progent's Microsoft Firewall experts are available to assist your company in designing and implementing a configuration of ISA Server 2000 or ISA Server 2004 that meets your network security needs without adversely limiting your IT system productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from ISA 2000 Server to ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
Progent offers Microsoft Windows 2003 Cluster Server consulting to help your organization deploy non-stop clustered servers designed to provide 100% operation. Windows cluster servers for non-stop networks include Microsoft Windows Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster. By helping you design zero-downtime clustered server solutions around Microsoft Windows Server 2003 Cluster, Progent's Premier Windows consultants make sure that your high availability clustered servers are configured to optimize the strategic advantage of your information system.
Progent can deliver a broad array of cost-effective services to assist you to install, configure, troubleshoot, and manage desktop PCs and notebooks powered by Microsoft Windows, Apple macOS and OS X, or various versions of Linux. Progent can provide onsite or online assistance for single machines or notebooks or help your business to plan and carry out a company-wide rollout of new or updated OS software and applications. Progent can also provide consultants and technical workers to help your company to plan for and implement a company move or merger designed to cause the least possible disruption of your business.
Progent can provide advanced remote support services to help companies integrate their information networks with popular public clouds such as Azure and Amazon AWS. Progent can assist your IT team to design and administer cost-effective environments that can include Windows and Linux systems and apps in both cloud-only systems or in hybrid topologies that seamlessly combine local resources as well as cloud services. To help you to incorporate cloud services with networks, Progent can provide a variety of public cloud migration services that include Azure enterprise hybrid cloud planning and deployment services, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service development and debugging. Progent has more than 20 years of experience providing high-level consulting expertise remotely, and Progent can help you complete your cloud migration projects on schedule and within your budget.
IT Services for Service Providers Technology Consulting
Microsoft Office for Mac allows Mac users to run the industry's most familiar office productivity applications. Progent's Apple-certified Macintosh consultants can show you how to configure Mac Office on a mixed-platform environment combining Apple OS X and Windows-powered computers so that Macintosh users can take advantage of the latest features in Microsoft Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who run Windows. Progent's consultants have expertise with both Apple Macintosh and Windows platforms and can support networks that combine Apple Macintosh with Microsoft Windows computers with complete resource sharing, or networks which carefully restrict sharing between Mac and Windows systems.
Progent's private cloud hosting enables small and midsize organizations to run key applications such as Microsoft SQL and Exchange from a secure Tier III data center on fault-tolerant hardware with geographically separate data backup. Progent utilizes Microsoft's Hyper-V technology for server virtualization and Microsoft Data Protection Manager (DPM) for backup and restore. Smaller organizations can take advantage of Progent's private cloud to avoid major investments in the purchase, upkeep, and management of computer equipment and data center facilities while benefiting world-class levels of network reliability and physical security.
Progent's experienced Cisco network security consulting professionals provide expert PIX Firewall and ASA Firewall consulting services covering infrastructure design, integration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector attack defense, and secure access services. Ranging from economical, plug-and-play desktop appliances for small and home offices to modular enterprise-grade appliances, Cisco PIX and ASA Firewalls offer a high level of security, performance, and excellent availability for network environments of all sizes. PIX Firewalls and ASA Firewalls are based on a hardened, specially designed platform, eliminating common OS-specific security holes.
Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite expertise, software development, and troubleshooting services for businesses of any size who want to migrate to SharePoint Server 2016 or SharePoint Online from prior releases of SharePoint.
Progent makes use of the Flexential Tampa colocation center mainly to deliver private cloud hosting services. Progent maintains a group of network consultants located in the vicinity of Tampa, and Progent also offers online expertise from Progent's countrywide roster of Microsoft-certified consultants, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security experts, Hyper-V and VMware virtualization professionals, and senior DRBC planning experts. Progent can also assist you to plan and execute a move to the Flexential data center with services like planning system configuration, recommending hardware components, system setup and testing, troubleshooting, setting up online network management, and training your network support team.
Progent can provide remote and on premises expertise to help your organization with any facet of business intelligence (BI) reporting from debugging or enhancing reports to planning and implementing a comprehensive BI environment. Progent's BI consultants can help you to maintain your existing BI system, assist you to migrate databases and applications from a legacy reporting product to a current solution, and deliver custom remote mentoring to meet your individual needs. Progent's business reporting and analytics consultants can provide experience in the leading business intelligence reporting tools including the SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI tools such as Power Pivot and Power View, Report Designer and Report Builder.
Progent's experts offer Apple macOS and Mac OS X users a variety of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and email help, network protection services, and custom training. Progent can assist clients to upgrade to macOS from Mac OS X or earlier versions of Mac OS X and Progent can provide expertise with macOS and Mac OS X applications. Progent can also help you with iPhone integration and Apple iPad management, or moving to iCloud services. For computer networks based exclusively on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of designing, configuring and maintaining a network infrastructure that is reliable, secure, efficient and aligned with your organization's objectives.
System Center Configuration Manager automates application and device provisioning and updating, simplifies security and compliance settings management, inventories network resources, guards against company data leakage, provides health reporting, enables safe self service, and delivers a single control mechanism for managing multi-operating system ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consulting team and Azure cloud integration specialists can assist businesses of any size with any facet of planning, implementing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.
Progent's Wi-Fi IP phone configuration and troubleshooting consultants can provide online and on-premises support to help you create and maintain a Cisco wireless IP phone deployment by providing services that can range from debugging the set up of a wireless IP phone or AP to offering project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of an entire campus.
When conducting consulting projects for enterprise customers, Progent uses a phased approach driven by defined milestones in order to meet financial, scheduling and engineering goals while minimizing business disruption. Progent's Enterprise Services Methodology follows accepted project management standards based on the best practices defined by the Microsoft Solutions Framework Project methodology which includes requirements definition, architecture recommendations, pilots, design adjustments, and professional implementation. All facets are recorded to make available a comprehensive description of IT services delivered and to assist in downstream network support.
Progent's Microsoft certified professionals can offer small and mid-sized businesses expert Microsoft SQL Server help. Microsoft SQL Server is a complete, web-ready database and data analysis package that enables the rapid development of enterprise-class business programs that can give your business a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and beyond the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progent's SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the profitability of your IT network. Progent can also help you migrate from earlier editions of Microsoft SQL Server to Microsoft SQL Server 2005.
Microsoft Dynamics Customer Relationship Management helps mid-market businesses nurture profitable client interactions. Integrated Sales and Customer Service components enable in-house staff to share information to help promote selling success and deliver steady, efficient customer service. Progent can configure the optimal network environment, including local and offsite wireless access, to back MS CRM, and Progent's Experts Team can supply your company with a certified MSCRM professional who can help you integrate Microsoft CRM with your marketing or customer service databases.
Progent's Citrix-certified consultants can help you to evaluate the business benefits of the various editions of Citrix Essentials for Hyper-V, help you to integrate Citrix administration utilities in your Microsoft Hyper-V network, and demonstrate to you how you can deploy Citrix Essentials to improve the responsiveness, uptime, consistency, and recoverability of your virtual environment while lowering the cost of equipment and support and streamlining administrative processes.
Progent is looking for a range of full-time employees including solutions-driven MCSEs; network experts with Cisco CCDP or CCIE certification; and consultants for advanced network architecture with experience in mobile access, wireless networking, high-availability environments, business continuity planning, data preservation, and VMware technology. Progent is also hiring workstation support technicians, off-site troubleshooting professionals, and CISSP or CISA certified security consultants. Progent is also hiring veteran managers and administrators able to perform effectively in Progent's high-growth, virtual office environment. Progent contracts independent consultants who have in-depth expertise and field experience in important IT areas outside Progent's primary service concentration. Progent's Experts Group includes contractors who can provide consulting and programming support for strategic solutions that include Manufacturing Resource Planning, Enterprise Resource Planning, or CRM; have deep knowledge of non-Microsoft platforms such as Linux, Macintosh, or Sun, or offer expert help in areas like telecommunications, web design, EDI, eCommerce, or database management. Independent contractors premier by Progent cooperate with our in-house consultants to provide end-to-end solutions for small company networks.
Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide economical remote and on-premises consulting expertise, software development, and troubleshooting services for organizations of all sizes who want to upgrade to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help customers plan and execute an efficient migration to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines local and cloud-based components into a cohesive intranet solution.
Progent's ProSight Enhanced Security Protection (ESP) services offer affordable multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP offers firewall protection, penetration alerts, device management, and web filtering via leading-edge technologies packaged within a single agent accessible from a unified control. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP deployment that meets your company's unique needs and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and respond to alerts that require urgent action. Progent can also help your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware.
Progent's Ekahau-certified Wi-Fi network design consultants can assist your business to design, install, enhance, manage and debug a Wi-Fi solution optimized for your environment. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi planning, Ekahau Sidekick for onsite RF measurement, Ekahau Analyzer for resolving RF issues, and Ekahau Insights for tracking the health of multiple Wi-Fi sites.
Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies more than a quarter century of experience helping manufacturing and service companies to manage complex supply chains and streamline key business processes to get products to market quickly and meet customer commitments consistently. Progent can provide the expertise of an ERP specialist with over 20 years of experience working with the SyteLine/CloudSuite Industrial product family. Progent can provide remote or onsite services that can range from as-needed guidance to end-to-end solution planning and project management. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, application development, CPQ, web site integration, troubleshooting, ETL, Amazon AWS integration, disaster recovery planning, and DBA services.
Progent's National Support Center provides nationwide remote assistance for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified support engineers provide telephone support and remote direct computer access to isolate and resolve network problems rapidly and affordably. The scope of IT expertise available from Progent's staff of country-wide support engineers allows Progent to escalate even the toughest problems to qualified experts as needed.
Consulting for Service Providers Network Consulting
Progent's ransomware consultants can help your business to assess your ransomware defenses, monitor and protect your network, help with negotiating a settlement with a hacker, and reconstruct an information system victimized by a ransomware cryptoworm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center can be used for testing line-of-business applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or validating disaster recovery strategies, mitigating compatibility problems, and establishing training environments for new products and technologies. For Progent customers who lack adequate internal resources to configure proper pilot environments, the lab reduces capital outlay and technical risk while keeping vital IT projects on schedule.
Windows Server 2008 R2 offers high levels of speed, protection, availability, expandability, and versatility that accelerate productivity of local, remote, and mobile users. Progent's Microsoft-certified professionals can deliver affordable remote consulting, troubleshooting, and education services to help your company to plan, execute, and manage Microsoft Windows Server 2008 R2 to add significant business value to your information system.
Microsoft System Center 2016 Operations Manager (SCOM 2016) helps to ensure consistent performance and dependable uptime for key workloads by providing unified, cross-platform tracking of IT infrastructure deployed throughout local systems and cloud environments. Progent's SCOM consulting group can provide world-class online and onsite support to assist businesses of any size to design, implement, tune, enhance and repair Operations Manager 2016 solutions. Progent can assist you to move to SCOM 2016 from older releases of Operations Manager or from different monitoring platforms, or combine multiple monitoring systems into a cohesive IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 environment to incorporate resources based in public clouds such as Microsoft Azure and Amazon AWS.
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, update, find and safeguard information about your IT infrastructure, processes, business apps, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can save as much as 50% of the time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're planning enhancements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need as soon as you need it.
Progent offers the expertise of CISM Certified security consultants. The Certified Information Security Manager (CISM) organization describes the core competencies and global standards of performance that IT security managers are expected to learn. It gives business management the assurance that those who have earned their CISM certification possess the background and knowledge to provide effective security management and support services.
Cisco's Firepower NGFWs Firewalls provide a significant performance boost over Cisco's popular ASA 5500-X security appliances and offer unified management of advanced cybersecurity features such as application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can assist your organization to plan and carry out a smooth upgrade to Firepower firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX appliances and show you how to integrate Firepower firewalls with Cisco's cloud-based services to build and centrally manage network environments that span branch offices, data centers, private clouds and public clouds.
IT Services for Network Service Firms On-site Support
If your business computer system combines Linux technology with Windows, Progent can assist you to integrate your IT resources into a unified environment that permits all your OS platforms to run side by side for simple administration, seamless information exchange, high availability, enhanced throughput, and strong security. Progent's UNIX/Linux and MS Windows integration assistance offerings feature IT infrastructure configuration and support, consulting for Windows services for UNIX, remote server monitoring and administration, remote technical help and repair, in-person technical support, and Help Desk Call Center outsourcing.
Progent's Microsoft-certified Intune consultants can help you to understand the strategic value of adopting Microsoft Intune for managing your web-facing mobile computers including notebooks, smartphones, and tablets powered by Windows, Apple iOS, and Android. Progent can help your company to define security and compliance policies, set up pilot environments to confirm the benefits of Intune for your environment, deploy Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for single-console change management, and troubleshoot your Microsoft Intune solution.
Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, optimizing and troubleshooting SCOM solutions and can provide companies of any size advanced remote or onsite consulting services for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that provides the responsiveness and resilience required to watch over your datacenter efficiently, whether your datacenters are onsite, cloud-based, or a mixed solution. Progent can also assist you to install and customize Microsoft SCOM 2012 management packs based on leading practices for tracking network infrastructure as well as both Microsoft and third-party apps and services. Also, Progent can deliver responsive remote or on-premises technical support to help you to fix critical problems uncovered by Microsoft SCOM 2012.
Progent's ProSight Email Guard uses the services and infrastructure of top information security vendors to deliver web-based management and comprehensive security for your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates a Cloud Protection Layer with a local security gateway device to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks, and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite security gateway appliance adds a deeper layer of inspection for inbound email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends within your corporate firewall.
Progent's Microsoft-certified consultants can show you how to rationalize the business case for deploying Microsoft SharePoint 2007, consult with you on the most sensible edition of Microsoft SharePoint for your application, provide setup and deployment expertise, help you to install Microsoft SQL Server as a back-end DBM, improve your network integrity, integrate your off-the-shelf and customized application programs to work with SharePoint Portal Server 2007, develop a comprehensive security plan that includes portal technology, and deliver troubleshooting and Help Desk support.
Progent's Microsoft-certified consultants can assist your business to plan for, deploy, and administer Microsoft System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can help you to migrate efficiently to SCCM 2012 from a legacy device management platform or assist you to modify your existing SCCM 2012 ecosystem to accommodate your evolving IT requirements. In addition, Progent can assist you to build an infrastructure that extracts the most value from SCCM by delivering expertise with associated Microsoft technologies including ADDS, SQL Server and SQL Server Reporting Services (SSRS), and IIS.
For large businesses, Progent can supplement internal IT staffs by offering extensive background in deploying key Microsoft and Cisco technologies. Progent's certified experts can provide Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint expertise, and Microsoft SQL Server consulting. For the national or worldwide businesses with branches, Progent can act as a seamless local extension of corporate IT management. Progent's enterprise consulting services include company-wide security, online branch office support, network design, Sarbanes Oxley compliance, project management, and top-level support for multiple location office environments powered by Enterprise Windows 2003. Progent can offer field consultants and technicians to assist with a site relocation or office move, or a system architect to assist with setting up or utilizing an Internet Data Center or co-location site.
Progent can provide cost-effective remote access to an Oracle-certified MySQL RDBMS administrator or software programmer and can help organizations of any size to configure and maintain MySQL within a dependable IT environment that provides high levels of speed, expandability, and protection. Progent also has proven skill helping companies migrate applications from an Oracle environment to MySQL.
Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of any size to design, deploy, manage, and troubleshoot a backup/recovery system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can help you to upgrade from older versions of Data Protection Manager or from a different backup/recovery system, and Progent can integrate your Data Protection Manager implementation for on premises, cloud-based, or hybrid datacenters. Progent can provide occasional help for resolving particularly stubborn problems, or comprehensive project management support. Progent's consultants can also assist your business to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
On-site Technical Support Expertise for IT Service Providers