Contact Information for Progent
Nationwide IT Consulting and Technical Support
Founded in 2000, Progent is proud of our heritage as a Silicon Valley company with nationwide remote online IT service and on-site support in major metropolitan areas.
Immediate Online Technical Support
For fast online network support, Progent maintains a toll-free Technical Response Center phone number:
You can also send email to the Progent Help Desk at helpdesk@progent.com.
General Information
Progent has offices in major cities across the United States. If you are interested in using Progent's outsourcing, consulting, or technical support services, call
| Corporate headquarters address: Progent Corporation 2570 N. First Street 2nd Floor San Jose, CA 95131 |
Headquarters phone numbers: Main: 408-240-9400 or 800-993-9400 Fax: 800-325-5300 |
Visit Progent's LinkedIn Page.
Job Opportunities at Progent
For descriptions of current job opportunities with Progent and contact information for these openings, visit Job Openings at Progent.
If you are seeking general information about employment at Progent, please email your resume to jobs@progent.com.
If you are a consultant specializing in a line-of-business application and you are interested in joining Progent's Experts Team, call Progent at
U.S. Metro Areas with Onsite Support and Local Conferencing Facilities
Progent's consulting teams are available to provide onsite service in major metropolitan area across the United States and in Toronto, Canada. This map shows the regions where Progent offers onsite IT consulting:
An index of content::
Windows Server 2012 R2 Clustering IT Consulting
Top Quality Windows Server 2012R2 Storage Spaces Professional
Progent's certified consultants can assist you to assess the benefits of Windows Server 2012 R2 for your company, develop test environments and migration plans, optimize your network infrastructure for on-premises, multi-location, cloud-based, and partial-cloud datacenters, educate your IT management staff, develop an enterprise-wide security plan, streamline IT management, help with creating applications, and generate and validate a disaster recovery/business continuity plan.
Support and Integration Malware Forensics
ProSight Behavior-based Virus Detection Services
ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis tools to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to manage the entire threat lifecycle including filtering, detection, containment, cleanup, and forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats.
Microsoft Windows 2000 IT Services
Integration Support Windows 2000 Server
Progent's certified Windows 2000 consulting staff can help you enhance the functionality of your current Windows 2000 Servers and can streamline system administration, offer technical support and troubleshooting, and strengthen security. Progent can also help you design, rationalize, and implement a strategy to migrate from Microsoft Windows Server 2K to Microsoft Windows 2003 Server. Progent is expert in designing test programs to reduce the technical risk associated with moving to Windows Server 2003 by identifying possible hardware and software compatibility problems.
Monitoring and Reporting Consulting Services
Microsoft Expert Remote Monitoring and Reporting Remote Technical Support
Mid-sized companies can get all the benefits of Operations Manager and have quick access to Progent’s Microsoft and Cisco Certified network consulting experts. Thanks to Progent's affordably priced network support programs, mid-size organizations can select a simple co-sourcing package based on Microsoft System Center Operations Manager 2007 with server monitoring, proactive warnings, comprehensive system analysis, Help Desk support, and online troubleshooting. For companies with line-of-business environments who need non-stop networking, Progent offers a complete round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer medium-size company networks enterprise-class availability, protection and productivity.
Network Consultants Exchange Server 2000 Upgrade
Consulting Microsoft Exchange
Years of experience with Microsoft's email technology makes Progent one of the most qualified computer support firms in California for integrating messaging systems based on Exchange 2000 Server. Progent is skilled in helping small companies derive all the advantages of Microsoft Exchange Server under typical scenarios such as upgrading from Exchange 5.5, moving from an ISP-based or POP3 Email environment, and outsourcing your Microsoft Exchange Server administration.
Microsoft Windows 8.1 Upgrade Network Setup
Professional Windows 8.1
Progent's engineers can deliver a variety of technical services to assist companies of all sizes to install, administer, and troubleshoot networks that incorporate workstations, notebooks, tablets, or smartphones powered by Windows 8.1. For larger organizations, Progent's experienced project management consultants can help set up test labs to evaluate Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment plans based on proven methodologies.
Case Studies Operations Manager
Case Studies MOM 2005
Before Progent’s Microsoft Operations Manager solution, network problems were approached reactively, once users complained about them. With the benefit of proactive, automated alerts and trend reports sent by MOM, Progent can now address system issues before they grow to be serious enough to impact network availability. Thanks to Microsoft Operations Manager, Progent can deal with looming problems before clients know that the problems are there. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to provide small business IT systems enterprise-class service continuity, security and productivity.
Nagios for Linux Consulting
Linux Network Monitoring, Nagios and MRTG Consult
Nagios and MRTG are useful, Open Source monitoring utilities that run with the Linux OS and can be used to monitor UNIX/Linux networks, Windows networks, or mixed-platform situations where the Linux OS and Microsoft Windows run side by side. Nagios lets system support engineers to track network services such as POP3, HTTP, SSH, and PING. MRTG allows you to track the bandwidth through SNMP network devices including processors, routers, and switches. Progent's network integration experts can show you how to utilize both these utilities to tune and repair your network.
Exchange 2016 Upgrade Planning IT Services
Biggest Troubleshooting Exchange 2016 Migration Planning
Progent can assist you in all phases of your upgrade to Exchange Server 2016 such as planning HA infrastructure for a local, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V virtualization design; specifying mass storage requirements for your VMs, mailbox databases and log files; configuring HLB for high-availability CAS services; designing, setting up and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).
Network Management Outsourcing Professional
ProSight Remote IT Management Services
Progent's ProSight family of managed services are geared to offer businesses who maintain small internal network support staffs with low-cost help from enterprise-class management platforms and technical experts. Advantages of the ProSight line of managed IT services include predictable network maintenance costs, smart automation of routine management processes, ongoing adoption of the latest information technology, graceful transition from older systems to up-to-date solutions, improved alignment of information technology with strategic goals, access to veteran IT experts, and freeing up management to focus on business rather than ever-changing network technology.
Microsoft Project Server My Sites Consultant Services
Microsoft Project Server 2010 Help and Support
Progent's Microsoft consultants offer advanced expertise in deploying, using and troubleshooting all versions of Project Server and can provide a broad range of cost-effective remote consulting services based on proven best practices to assist businesses of all sizes to receive all the advantages of this powerful platform. Services offered by Progent include system planning, installation and upgrades, strategies for safe collaboration among local and offsite users, network optimization, and specialized online training.
Expert Development SQL
SQL Server Replication Consultants
Progent's Microsoft-certified SQL Server programmers and database administrators offer online expertise to help organizations of any size to create, manage, and troubleshoot applications based on Microsoft's SQL Server RDBMS and .NET framework. Progent's SQL Server consultants can provide help with any element of application development in environments that range from small business or departmental databases to N-tier VLDB applications and data warehousing.
24x7 Consulting for IT Service Firms Computer Consultants
Consulting Support for IT Service Firms Specialist
Progent's Support Program for IT Service Firms lets you use Progent's consulting engineers while retaining your own service brand as a seamless arm of your network services team.
Microsoft Experts Consulting Services Windows Server 2016 Hybrid Configuration
24/7 Microsoft Expert Windows Server 2016 PowerShell Configuration
Progent's Windows Server 2016 disaster recovery consultants can assist your organization to design a disaster recovery system built around Microsoft's most advanced Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, VM Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a stretch cluster quorum witness.
