Contact Information for Progent
Nationwide IT Consulting and Technical Support
Founded in 2000, Progent is proud of our heritage as a Silicon Valley company with nationwide remote online IT service and on-site support in major metropolitan areas.
Immediate Online Technical Support
For fast online network support, Progent maintains a toll-free Technical Response Center phone number:
You can also send email to the Progent Help Desk at helpdesk@progent.com.
General Information
Progent has offices in major cities across the United States. If you are interested in using Progent's outsourcing, consulting, or technical support services, call
| Corporate headquarters address: Progent Corporation 2570 N. First Street 2nd Floor San Jose, CA 95131 |
Headquarters phone numbers: Main: 408-240-9400 or 800-993-9400 Fax: 800-325-5300 |
Visit Progent's LinkedIn Page.
Job Opportunities at Progent
For descriptions of current job opportunities with Progent and contact information for these openings, visit Job Openings at Progent.
If you are seeking general information about employment at Progent, please email your resume to jobs@progent.com.
If you are a consultant specializing in a line-of-business application and you are interested in joining Progent's Experts Team, call Progent at
U.S. Metro Areas with Onsite Support and Local Conferencing Facilities
Progent's consulting teams are available to provide onsite service in major metropolitan area across the United States and in Toronto, Canada. This map shows the regions where Progent offers onsite IT consulting:
An index of content::
Microsoft Financial Software IT Services
Microsoft Dynamics GP ERP Network Consulting
Progent’s Microsoft certified experts provide a variety of support services for Microsoft Dynamics GP. Microsoft Dynamics GP is a Microsoft accounting platform and business management tool built, like all Microsoft accounting tools, on the scalable and familiar platform of Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft accounting software in the Dynamics GP/Great Plains line, offers a cost-effective tool for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, customer relationships, and human resources. Dynamics GP is simple to install and integrate, and with its segmented approach you are able to license only the functions you currently need, with the ability to add users and increase functionality in the future. Progent’s Dynamics GP/Great Plains Software consulting experts can help you deploy, customize and administer Microsoft Dynamics GP 2010 as well as earlier editions of Dynamics GP/Great Plains.
Emergency Proxim Wireless Case Study
Wireless Example Application
Progent provided a wireless networking solution that enabled a school to improve efficiency and eliminate the recurring costs of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The low-cost building-to-building Proxim bridge is intended for connecting separate locations up to 2.5 miles apart and can extend to even greater ranges. This wireless alternative provided improved bandwidth and reliability than simply amplifying the 802.11b network, and because it utilizes the 5.8Ghz spectrum it provided immunity to outside interference.
Remote Monitoring and Reporting Online Technical Support
MOM 2007 Consultants
Even if your company has a small computer support group and a limited IT budget, your information network can still have the same high reliability and performance that once needed a large in-house service group. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-certified and Cisco-premier IT consultants, the latest system management products for proactive monitoring and threshold alarms, and cost-effective service packages such as a help desk service to keep your vital business applications and servers operating.
Microsoft Exchange 2007 Engineer
Exchange 2007 Onsite Technical Support
Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes network downtime, reduces long-term service demands, and makes your Exchange Server 2007 easy to administer. For complicated multi-server or multi-location upgrades, Progent has the knowledge and experience to complete your project quickly and affordably. Progent's Exchange 2007 support, troubleshooting, and design services include assistance with the integration of outside vendor add-ons to Exchange 2007 Server that are best aligned to your business goals.
Developer Firm Web
Custom Applications Design
For custom application creation, Progent can provide software design consultants to produce business software in areas such as commercial transaction webs, web site design, Microsoft Business Solutions packages such as Microsoft Dynamics GP, and specialized management reports based on Crystal Reports, Microsoft Access, or FRx Reports. Progent’s consultants can use Microsoft IIS to create company-specific eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide expertise in a wide array of custom software development environments including SQL Server and Delphi. For custom e-Commerce software, Progent also offers expertise in custom Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.
Microsoft Certified Partner Virtual Call Desk Support
Shared Network Support Help Desk Network Consultant
Progent offers three basic kinds of Contact Center support : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of authorized Microsoft and Cisco experts offers your clients instant access to a dependable support resource with years of experience providing phone support and online troubleshooting for IT systems based on Microsoft products. Progent's concentration is on giving the support Help Desk a respected image as a key contributor to company performance. Progent's target is to fix rather than merely report problems.
Excel 2000 Engineer
Largest Office Excel 2010 Services
Progent's certified Excel and Office 365 Excel consultants offer a wide variety of remote support services to assist you to design, program, test, deploy, administer, and debug applications powered by any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can help you to move your existing Excel solutions to the latest releases of Excel, support Excel on iOS-based iPhones and iPads and Google Android phones and tablets, and identify and fix compatibility issues between different releases of Office Excel. Progent offers on-demand support to organizations who need a fast solution to a specific issue associated with Excel and Progent can also provide comprehensive project management support for migrating or developing mission-critical application software built on Excel. Progent's cost-effective online training for Office Excel can be custom tailored to address the needs of individuals or groups.
Top Ranked Meraki Outdoor Wi-Fi Access Point Technical Support
Meraki AP Management Technical Support
Progent's Cisco-certified Wi-Fi networking experts can provide remote and onsite consulting and troubleshooting services to help your organization to plan, configure, manage, tune, and repair Wi-Fi deployments that utilize Cisco's Meraki access points. Progent can also assist you to design and deploy hybrid networks that combine on-premises and cloud-based resources and that deliver easy access, enhanced security and compliance, unified management, and consistent operation for all your wired and wireless endpoints.
SQL Development Firms
Microsoft T-SQL Design Firms
Microsoft SQL Server 2000 is a complete, Web-enabled database and data analysis package that enables the fast creation of a new generation of enterprise-class applications that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of work supporting Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server solutions that are well integrated with other applications based on Microsoft's .NET platform.
Integration Active Directory Multi-factor Authentication
Consulting Services Azure AD Connect
Progent’s consultants can help you to plan and implement a smooth move from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD Domain Services and AD Connect to centralize identity and access management across on-premises and Azure assets.
Consulting Services Citrix Lab Manager
Citrix Lab Manager Consultancy
Progent's Citrix-certified experts can assist you to evaluate the potential strategic value of the various editions of Essentials for Hyper-V, help you to use Citrix management utilities in your Microsoft Hyper-V environment, and demonstrate to you how to deploy Citrix Essentials for Hyper-V to enhance the responsiveness, availability, consistency, and recoverability of your virtual environment while lowering the cost of resources and support and streamlining management processes.
Online Cisco Certified CCIE Computer Support Consultant
Cisco Planning Technical Support Organization
Progent's Cisco certified network infrastructure consultants have extensive background assisting ISPs to architect, implement, administer, tune, and debug high-availability, extensible connectivity environments suitable for public networks.
