How to Contact Progent
Nationwide IT Consulting and Technical Support
Founded in 2000, Progent is proud of our heritage as a Silicon Valley company with nationwide remote online IT service and on-site support in major metropolitan areas.
Immediate Online Technical Support
For fast online network support, Progent maintains a toll-free Technical Response Center phone number:
You can also send email to the Progent Help Desk at helpdesk@progent.com.
Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is intended to help you to take the time-critical first step in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware engineer can assist you to locate and isolate breached servers and endpoints and protect clean resources from being compromised. If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, see Progent's Ransomware 24x7 Hot Line.
General Information
Progent has offices in major cities across the United States. If you are interested in using Progent's outsourcing, consulting, or technical support services, call
| Corporate headquarters address: Progent Corporation 2570 N. First Street 2nd Floor San Jose, CA 95131 |
Headquarters phone numbers: Main: 408-240-9400 or 800-993-9400 Fax: 800-325-5300 |
Visit Progent's LinkedIn Page.
Job Opportunities at Progent
For descriptions of current job opportunities with Progent and contact information for these openings, visit Job Openings at Progent.
If you are seeking general information about employment at Progent, please email your resume to jobs@progent.com.
If you are a consultant specializing in a line-of-business application and you are interested in joining Progent's Experts Team, call Progent at
U.S. Metro Areas with Onsite Support and Local Conferencing Facilities
Progent's consulting teams are available to provide onsite service in major metropolitan area across the United States and in Toronto, Canada. This map shows the regions where Progent offers onsite IT consulting:
An index of content::
Professionals UNIX
UNIX Specialists
If your business network combines Solaris technology with Windows, Progent can help you to integrate your IT resources into a unified network that permits all your OS platforms to coexist for easy management, seamless information exchange, high dependability, superior performance, and tight security. Progent's Solaris and Windows integration assistance services include IT architecture integration and service, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, remote technical support and troubleshooting, in-person technical support, and Contact Center outsourcing.
Integration Data Protection Manager 2016 Storage Pools
24/7/365 Technical Support Services Data Protection Manager 2016 Protection Groups
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy recovery capabilities for Microsoft networks. Data Protection Manager 2016 offers application-aware protection for key workloads such as Microsoft SQL, Exchange Server and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs running on Windows Hyper-V as well as VMware, and can use Azure for cloud-based backup and recovery. Progent's Microsoft-certified experts can help organizations of all sizes to plan, implement, manage, and troubleshoot an enterprise-wide backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can assist you to migrate from a previous release of Data Protection Manager or from an outdated system, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud-based or hybrid deployment models. Progent offers remote or onsite support and can provide as-needed guidance to help you through challenging issues or provide comprehensive project management support to help you finish your SCDPM 2016 deployment on time and within your budget.
Consulting Services Slackware Linux
Consulting Redhat Linux
If your company is developing UNIX or Linux applications on a network that has Windows-based servers, desktops, and office productivity products, Progent can provide full-service IT outsourcing that frees you to concentrate on your area of high-value know-how without the constant hassle of maintaining your company information system. Through the use of smart network monitoring and by delivering remote and in-person assistance as your business needs it, Progent represents an affordable way for supporting an IT network that features excellent reliability, protection, and performance. Progent's Linux developer assistance services include comprehensive it outsourcing, virtual server infrastructure, online and in-person support and repair, proactive network monitoring, and Help Desk Call Center outsourcing.
SentinelOne Endpoint Detection and Response Specialist
Award Winning Professional SentinelOne Singularity Control Integration
Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-centric cyberthreat management platform that incorporates AI software and expert services to deliver comprehensive endpoint detection and response (EDR).
Mississippi Small Office Computer Consultant
Small Business Computer Consulting Group District of Columbia
If your company does not need emergency remote support but you think you will need assistance with your network soon, you can conserve time and expenses and guarantee that the right IT skill will be ready when you need it by contacting a Progent sales agent and signing up as a client. For details, phone 800-993-9400 or email information@progent.com.
ProSight password management system Engineers
client credential management Professionals
ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and protect data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By cleaning up and organizing your IT documentation, you can eliminate as much as half of the time thrown away searching for vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're planning improvements, doing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need the instant you need it.
Microsoft Migration Consultants
Microsoft Windows Small Business Network Consultant
Progent's IT outsourcing services provide economical network consulting for small organizations. Whether it involves planning network architecture, creating an internal Help Desk or outsourcing a one, deploying an updated e-mail platform, monitoring your network, or creating a web-based eCommerce application, outsourcing your IT technical services can reduce expenses and minimize uncertainties, permitting IT service budgets to increase in a more moderate and controlled manner than is feasible by assembling a large, all-purpose internal IT organization. Progent's Outsourcing White Paper and flyers tell you how Progent can help you create a secure and highly available network architecture for your vital applications based on Windows such as Microsoft Office XP, Office 2003, and Microsoft Office 2000.
Immediate Computer Network Support Group Microsoft Sharepoint Server
Microsoft ISA Server IT Consultants
Progent's Microsoft-certified experts can provide computer help and IT consulting services for Microsoft .NET Servers and applications and for Windows Server 2012, 2008 and 2003. Progent's consulting team can show you how to design, deploy, troubleshoot and manage the entire family of Windows .NET Servers including SQL Server, ISA Server, Microsoft Small Business Server, Microsoft Exchange Server 2013 and Exchange Server 2010, SharePoint Server, Hyper-V, Lync Server, Project Server, and System Center Operations Manager.
Nagios Integration Services
MRTG Remote Troubleshooting
Network monitoring typically entails observing a system's resource usage in order to uncover throughput backups or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, free network monitoring tools that run under Linux and can be used to observe multi-OS environments where Linux and Windows operate together. Progent's system integration consultants can help you use both these tools to tune and repair your network. Progent's Linux consulting professionals offer small businesses and developers assistance with administering and supporting UNIX and Linux systems that coexist with Microsoft-based technology.
Microsoft System Center Operations Manager Online Help
Comprehensive Event Management Remote Support Services
Progent's Microsoft-certified consulting experts have more than a decade of experience planning, implementing, optimizing and troubleshooting System Center Operations Manager solutions and can provide organizations of all sizes expert remote or onsite consulting support for SCOM 2012. Progent can assist you to design a topology for System Center 2012 Operations Manager servers that provides the performance and availability needed to monitor your datacenter efficiently, whether your infrastructure are on-premises, cloud-based, or a mixed solution. Progent's SCOM consultants can also assist you to import and customize System Center 2012 Operations Manager management packs based on industry best practices for tracking network infrastructure as well as Microsoft and 3rd-party applications and services. Also, Progent can deliver responsive online or on-premises technical support to assist you to remediate serious problems detected by Microsoft SCOM 2012.
CCIE Certified Meraki Switch and Access Point Specialist
Meraki Switch and AP Configuration
Cisco's Meraki MS line of switches are intended for sites that go from branch offices to campuses. Progent's Cisco-certified CCIE consultants can provide affordable remote consulting expertise to help your company to plan and implement a productive network solution that incorporates Meraki MS switches, simplify network monitoring and administration with Meraki's cloud-centric management tools, configure policies to ensure security, create and test a disaster preparedness strategy, and resolve technical issues related to any facet of your Meraki ecosystem. Progent can also assist your company to connect Meraki switches with Cisco's Nexus or Catalyst core switches and with Meraki Wi-Fi APs to build a cohesive networking infrastructure.
Emergency Microsoft Exchange 2010 Migration Specialists
Immediate Exchange Server 2010 Upgrade Services
Progent can provide expert support for every phase of your Exchange 2010 migration including end-to-end project management, site readiness preparation, project design and documentation, cost estimates of all new software licenses and equipment needed, suggested sourcing, pilot verification at client site or at Progent's testing lab, managing temporary coexistence of Microsoft Exchange 2010 and Exchange 2003 or 2007, implementation of the solution, decommissioning the previous servers, and training for customer's IT group and users.
MSP360 Ultimate Backup Consulting Services
MSP360 Backup Computer Consultants
Progent can help your company to create, deploy and troubleshoot a backup solution built around MSP360 software. MSP360 offers file or image backup/recovery for VMs and physical machines, works with all leading public clouds, and allows businesses to create a backup solution with a minimum Recovery Time Objective (RTO) and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent can provide comprehensive monitoring and management of your backup environment to protect against data loss resulting from human mistakes, computer errors, malicious insiders, and malware assaults such as ransomware. For details, see ProSight Data Protection Services 360 Backup solutions.
Professional scom 2016 gateway server
24 Hour scom 2016 data warehouse Online Troubleshooting
System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and dependable uptime for key workloads by offering unified, mixed-platform tracking of IT infrastructure installed throughout local datacenters and cloud environments. Progent's consulting team can provide advanced online and onsite support to assist businesses of any size to design, integrate, tune, enhance and repair Operations Manager 2016 solutions. Progent can help your company to move to SCOM 2016 from older releases of Operations Manager or from different monitoring platforms, or combine multiple monitoring tools into a unified IT management ecosystem. Progent can also help you expand your Operations Manager 2016 environment to incorporate infrastructure based in public clouds including Microsoft Azure and Amazon AWS.
Windows 2003 Server IT Consulting
Windows 2003 Consultants
Progent's certified Windows 2003 Server consultants can provide network help and expert consulting services for the entire line of Microsoft .NET Enterprise Servers, Windows Server 2003, and Microsoft Windows 2000 Server. Progent's Windows 2003 migration, integration, update, and support services include network design, installation, project management, on-premises and remote technical support and troubleshooting, Call Center services, expert security services, turn-key outsourcing, and cost-effective co-sourcing.
