How to Contact Progent
Nationwide IT Consulting and Technical Support
Founded in 2000, Progent is proud of our heritage as a Silicon Valley company with nationwide remote online IT service and on-site support in major metropolitan areas.
Immediate Online Technical Support
For fast online network support, Progent maintains a toll-free Technical Response Center phone number:
You can also send email to the Progent Help Desk at helpdesk@progent.com.
Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to guide organizations to complete the time-critical first step in mitigating a ransomware attack by putting out the fire. Progent's online ransomware expert can help businesses to locate and quarantine infected devices and guard undamaged resources from being compromised. If your system has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, see Progent's Ransomware 24x7 Hot Line.
General Information
Progent has offices in major cities across the United States. If you are interested in using Progent's outsourcing, consulting, or technical support services, call
| Corporate headquarters address: Progent Corporation 2570 N. First Street 2nd Floor San Jose, CA 95131 |
Headquarters phone numbers: Main: 408-240-9400 or 800-993-9400 Fax: 800-325-5300 |
Visit Progent's LinkedIn Page.
Job Opportunities at Progent
For descriptions of current job opportunities with Progent and contact information for these openings, visit Job Openings at Progent.
If you are seeking general information about employment at Progent, please email your resume to jobs@progent.com.
If you are a consultant specializing in a line-of-business application and you are interested in joining Progent's Experts Team, call Progent at
U.S. Metro Areas with Onsite Support and Local Conferencing Facilities
Progent's consulting teams are available to provide onsite service in major metropolitan area across the United States and in Toronto, Canada. This map shows the regions where Progent offers onsite IT consulting:
An index of content::
ransomware protection checkup Consulting Services
Dharma ransomware protection and recovery Professional
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone interview with a Progent information assurance consultant. The fact-finding interview is intended to evaluate your company's preparedness either to defend against ransomware or recover quickly from a ransomware incident. Progent will consult with you personally to collect information about your current antivirus tools and backup/recovery procedures, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply best practices to build an efficient security and backup/recovery environment that reduces your exposure to a ransomware attack and aligns with your business needs.
Top Google Cloud Access Management Consultant
Google Cloud App Migration Consultancy
Progent offers affordable online and onsite consulting to help organizations to migrate all or part of their critical IT infrastructure to Google Cloud Platform services. This can save management hassle and hardware expense and enable the use of Google's cutting edge machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform migration and troubleshooting including requirements analysis, readiness evaluation, architectural design and review, pilot testing, deployment, administration, performance tuning, licensing management, disaster recovery mechanisms, and security strategies.
Microsoft Project IT Consultant
Microsoft Project Specialists
Progent's application experts can provide in-depth support, software development, deployment help, and webinar training for popular applications covering key areas including ERP and MRP, financials, management analytics, web application design, and the MS Office suite of business productivity solutions. As a Microsoft Partner with years of experience delivering high-level consulting support online, Progent can assist clients anywhere in the United States to avoid the time and fees related to travel and on-site activity without compromising the effectiveness of consulting services.
Exchange Server 2003 Technical Consultant
Top Microsoft Exchange Technology Consulting
Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Exchange Server 2003 upgrade plan that minimizes productivity downtime, simplifies long-term service requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-site migrations, Progent has the background to complete your move rapidly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and design offerings include expertise with the configuration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business goals.
Small Business Managed Services Consult
Network Management Outsourcing Engineer
Progent's ProSight family of managed IT services are designed to provide organizations who maintain small in-house IT support staffs with affordable access to enterprise-class management platforms and technical experts. Benefits of Progent's ProSight line of managed IT services include flat-rate network management costs, smart automation of common management tasks, continual adoption of the latest information technology, graceful transition from older technology to up-to-date solutions, improved alignment of information technology with business goals, access to veteran IT consultants, and freeing up management to concentrate on business issues rather than fast-evolving network technology.
Remote Consulting Fault Tolerant Interoffice Connectivity
Remote Technical Support Fully Redundant Internet Network
Progent's fault tolerant network experts provide non-stop computing consulting, disaster recovery planning, system load balancing, non-stop interoffice access, high-availability Internet architecture design, high-availability data center consulting, and other fault-tolerant operations consulting to help your organization design a non-stop network for strategic applications. Progent possesses the background to develop affordable, fault-tolerant networks by utilizing the evolving library of Microsoft Windows Cluster servers including Microsoft Windows Cluster Server 2003, SQL Server Cluster, and Microsoft Exchange Cluster Server. Progent's Microsoft and Cisco certified consultants can show you how to you build a fault tolerant mutli-site network with a completely redundant Internet interface and intelligent system load balancing.
Google Cloud Kubernetes Engineer
Google Cloud Windows Technology Professional
Progent offers affordable remote and on-premises consulting to help companies to move any portion of their critical IT infrastructure to Google Cloud Platform (GCP). This can save time and hardware expense and enable access to Google's cutting edge machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform integration including requirements analysis, preparedness evaluation, system design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery solutions, and security.
24x7 Microsoft Certified Partner Remote Consulting Data Protection Manager 2016 Security and Compliance
DPM 2016 IT Consulting
System Center 2016 Data Protection Manager (SCDPM 2016) offers near-continuous backup and easy recovery functions for Microsoft environment. SCDPM 2016 delivers application-sensitive backup for key workloads such as Microsoft SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, works with virtual machines hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft-certified experts can assist organizations of any size to design, implement, manage, and troubleshoot an enterprise-wide backup/restore solution built around System Center 2016 Data Protection Manager. Progent can assist you to upgrade from an older release of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 environment for on premises, hosted, cloud-based or hybrid deployments. Progent can provide remote or onsite consulting expertise and can deliver as-needed guidance to help you through challenging issues or provide comprehensive project management or co-management support to make sure you finish your SCDPM 2016 deployment on schedule and on budget.
Professionals Azure enterprise hybrid cloud solutions
Microsoft Azure enterprise hybrid cloud solutions Consulting Services
Progent can assist small companies to migrate all or part of their network infrastructure to Microsoft Azure. This can simplify IT administration and lower equipment expense. Azure offers a comprehensive library of public cloud services and Progent can help you to evaluate the advantages and limitations of different cloud networking architectures you can use with Azure. Progent can help you manage cloud-resident or hybrid cloud and local applications and network infrastructure and make sure that you sidestep the common mistakes small companies make when migrating to the cloud. Progent can show you how to configure cloud servers on Azure Virtual Machines, utilize VHD storage with Azure Storage, manage user identity with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also assist you to prepare firewalls and VPN tunnels and to manage iPhones and iPads and Google Android smartphones and tablets.
Engineer Altaro VM Backup Management
24-Hour Altaro VM Backup and vCenter Support and Setup
Altaro VM Backup provides small businesses a dependable and budget-friendly platform for backing up and restoring Hyper-V and VMware-powered VMs. Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted architectures and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Headline features include industry-leading Augmented Inline Deduplication to reduce backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for reducing your exposure to data loss, advanced encryption, item-level recovery capability for individual files and emails, support for Windows CSV and VMware vCenter for handling larger environments, and the ability to leverage Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is an Altaro partner and offers a broad array of consulting services to assist you to design, deploy, manage and troubleshoot a backup/restore system powered by Altaro VM Backup.
Microsoft SCOM Remote Support Services
SCOM Cloud Monitoring Online Help
Progent's Microsoft-certified consultants have over 10 years of background designing, deploying, optimizing and fixing SCOM environments and offer organizations of all sizes advanced remote or onsite consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the responsiveness and availability needed to monitor your datacenter effectively, whether your infrastructure are on-premises, cloud-based, or a hybrid environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast remote or on-premises troubleshooting to assist you to fix critical issues detected by System Center 2012 Operations Manager.
Microsoft Azure AD configuration Programming Companies
Microsoft Azure hybrid cloud integration Consult
Progent can assist you with every stage of Microsoft Azure integration including requirements analysis, readiness evaluation, solution architecture, pilot testing, deployment, automated administration, performance optimization, license management, disaster recovery strategies, security policy enforcement, and compliance validation. Progent can assist you to set up and troubleshoot firewall appliances and VPN connections so your users can securely access to Azure-based services, and Progent's Microsoft-certified consultants can help you integrate key Microsoft technologies to run in the cloud including Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist you to create a hybrid cloud ecosystem that seamlessly combines physical datacenters with Azure services.
Remote Support Services 24x7 HelpDesk
24x7 HelpDesk IT Services
The Contact Center service model used by Progent's Technical Response Center offers small businesses an effective option to reliance on freelance consultants by offering broad technical knowledge accessible to multiple support groups, optional 24x7 access to urgent assistance, escalation capability to world-class engineers for handling even the most complex issues, support consistency and reliability, prompt follow-up overseen by veteran IT service managers, a selection of easy-to-use techniques for requesting support tasks, plus a high level of process visibility made possible by trouble ticket tracking and available through a web-based portal.
