Contact Information for Progent
Nationwide IT Consulting and Technical Support
Founded in 2000, Progent is proud of our heritage as a Silicon Valley company with nationwide remote online IT service and on-site support in major metropolitan areas.
Immediate Online Technical Support
For fast online network support, Progent maintains a toll-free Technical Response Center phone number:
You can also send email to the Progent Help Desk at helpdesk@progent.com.
Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to guide you to complete the urgent first phase in responding to a ransomware assault by putting out the fire. Progent's online ransomware engineer can assist you to identify and quarantine breached devices and protect clean assets from being compromised. If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, see Progent's Ransomware 24x7 Hot Line.
General Information
Progent has offices in major cities across the United States. If you are interested in using Progent's outsourcing, consulting, or technical support services, call
| Corporate headquarters address: Progent Corporation 2570 N. First Street 2nd Floor San Jose, CA 95131 |
Headquarters phone numbers: Main: 408-240-9400 or 800-993-9400 Fax: 800-325-5300 |
Visit Progent's LinkedIn Page.
Job Opportunities at Progent
For descriptions of current job opportunities with Progent and contact information for these openings, visit Job Openings at Progent.
If you are seeking general information about employment at Progent, please email your resume to jobs@progent.com.
If you are a consultant specializing in a line-of-business application and you are interested in joining Progent's Experts Team, call Progent at
U.S. Metro Areas with Onsite Support and Local Conferencing Facilities
Progent's consulting teams are available to provide onsite service in major metropolitan area across the United States and in Toronto, Canada. This map shows the regions where Progent offers onsite IT consulting:
An index of content::
Consultant Services Windows and UNIX
Engineer Windows and UNIX
Progent's UNIX platform consulting services provide small and mid-size businesses and software developers help with administering and maintaining UNIX, Linux or Solaris environments that operate with Microsoft-powered networks. Progent offers your business contact with UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide range of experience provides you with a convenient single consulting firm to show you how to create and maintain a protected and reliable cross-platform connectivity and communications solution that allows UNIX and Microsoft interoperability by combining MS Windows with major versions of UNIX such as Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO UNIX, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandriva Linux, Debian GNU/Linux, and Slackware.
UNIX Technology Professional
24-7 Support and Integration Sun Solaris
Progent's Solaris family consulting experts offer small and mid-size companies and developers help with managing and maintaining Solaris systems that operate with Microsoft-based networks. Progent offers your organization access to Sun Solaris experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of expertise provides you with a convenient one-stop consulting firm to help you build and manage a protected and reliable mixed-platform connectivity and communications solution that allows Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or leading Linux platforms including RedHat, SUSE, CentOS, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware.
Consulting Services Microsoft Windows 10 SCCM
Windows 10 Microsoft Deployment Toolkit Technology Professional
Progent's Microsoft-certified consultants can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Remote and onsite evaluation and upgrade services for Microsoft Windows 10 provided by Progent include ROI analysis, project coordination, application compatibility testing, pilot systems, virtualization architecture, Cloud and hybrid solutions, mobile device management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment and management, network design, wired/wireless convergence, disaster recovery planning, group and personal training for IT support staff and users, and post-migration consulting support.
Computer Engineer Altaro VM Backup Troubleshooting
Emergency Altaro VM Backup Replication Network Engineer
Altaro VM Backup software from Hornetsecurity offers small and mid-size organizations a reliable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also supports low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of online or on-premises services to help you to plan, install, optimize and debug a comprehensive backup/restore system powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent delivers a fully managed backup/recovery service based on Altaro VM Backup software.
Catalyst 9162 Access Point Engineer
Network Engineer Catalyst 9105i Access Point
Progent's Cisco Catalyst 802.11ax Wi-Fi 6 WAP experts can provide economical online and onsite support for Catalyst next-generation Wi-Fi 6 wireless APs.
Catalyst 9100 Series AP Management Remote Support Services
Catalyst Wi-Fi 6 AP Planning IT Services
Progent's Cisco Catalyst 9100 Series Wi-Fi 6 and Wi-Fi 6E AP experts offer economical remote and onsite support for Catalyst next-generation Wi-Fi 6 and Wi-Fi 6E wireless APs.
IT Services MOM 2007
Onsite Technical Support Remote Monitoring and Reporting
Progent's Microsoft-certified consulting experts have more than 10 years of background planning, deploying, optimizing and fixing Microsoft SCOM environments and offer organizations of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help your company to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to watch over your IT resources effectively, whether your infrastructure are onsite, cloud-based, or a mixed solution. Progent's SCOM consultants can also help you to install and customize System Center 2012 Operations Manager management packs based on industry best practices for monitoring network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can deliver responsive online or onsite technical support to help you to fix serious issues uncovered by Microsoft SCOM 2012.
Online Help Desk Information Technology Consulting
Computer Support Help Desk Computer Consultants
The Contact Center service model adopted by Progent offers small organizations an affordable option to dependence on freelance service individuals by offering broad expertise accessible to multiple engineering teams, optional round-the-clock availability of emergency help, fast escalation to appropriate experts for solving even the most difficult issues, support consistency and dependability, quick follow-up enforced by seasoned support administrators, a selection of easy-to-use techniques for initiating service jobs, and excellent process transparency made possible by ticket updates and accessible through a web portal.
SCDPM 2012 and Windows Server 2012 Consulting
IT Consultants SCDPM 2012 Troubleshooting
Progent's Microsoft-certified consultants offer remote or in-person support to assist companies of all sizes to plan, deploy, administer, and repair a backup/restore solution based on System Center 2012 Data Protection Manager. Progent can assist you to upgrade from earlier releases of SCDPM or from another backup/recovery system, and Progent can integrate your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent can provide as-needed support for resolving particularly challenging issues, or comprehensive project management services. Progent can also assist you to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.
Windows Server 2019 Virtual Machine Configuration
Windows Server 2019 LEDBAT Network Consulting
Progent's certified Windows Server 2019 consultants can help your organization to plan and implement a cost-effective migration to Windows Server 2019 using your current deployment architecture or a cloud-based or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in scale, performance, ease of management, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud integration, resilience, and Linux support.
Meraki 802.11ax Access Point Remote Consulting
Engineer Meraki Wireless Access Point
Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for environments from a small office to a large campus or a multi-site enterprise. Progent can also help you to incorporate other Cisco devices for unified management.
