Affordable Computer Support from Microsoft premier Professionals for Businesses in Coral Springs, FL
By offering professional support when you need it, making available specialized expertise for critical business applications, offering high-value services such as virtual data center hosting, invoicing solely for services delivered, and charging no setup fees or retainers for standard services, Progent helps you to increase the competitive value of your It network and minimize support expenses. Progent appreciates that information system security, dependability, and performance are just as critical to small businesses as to large corporations but that smaller companies don't have the economy of scale to spend aggressively in computer technology and in-house support groups. Progent's basic value proposition is that no IT consulting firm can match Progent's capability to deliver the IT support expertise your business requires whenever you need it and at prices you can afford.

For larger businesses, Progent can provide co-sourcing services to supplement the technical skills of your internal IT service group. This can save money and help meet schedules for major IT initiatives like software development, disaster recover/business continuity planning and testing, network security audits, office consolidations, or software migrations and upgrades.

Progent can in addition provide access to certified experts to help your business to plan and implement a sensible cloud computing strategy.

Main Technical Areas Serviced by Progent for Coral Springs, Florida Businesses
A Microsoft-certified Partner consulting firm that maintains a world-class group of Cisco CCIE network infrastructure experts and Apple accredited consultants, Progent offers urgent troubleshooting and low-cost online consulting to Coral Springs, FL companies for a wide range of computer technologies including:

Support Delivery Alternatives for Coral Springs, Florida Companies
Progent offers a selection of alternatives for providing small and midsize businesses with cost-effective IT services for technical support, consulting, hosting services, and network management. Progent's paradigm for providing IT support services is built on the Help Desk Call Center operational structure common to big IT support organizations. Progent's Helpdesk Service Mechanism ensures fast support, comprehensive activity records, consistent follow-through, and tight cost monitoring across a range of network support delivery alternatives that include online repairs, in-person help, high-end consulting, as well as server and application hosting.

  • Online Support
    Progentís Technical Response Center offers urgent and scheduled remote support for Microsoft Windows, Linux, Apple, and Cisco-powered systems in the United States and globally. Progent's certified service professionals can assist clients to analyze and repair network issues without the cost or delay of travel for onsite support calls. The experience of Progent's IT consultants allows them to resolve most IT problems rapidly. For the toughest problems, Progent's breadth of expertise makes it possible to escalate support calls to advanced specialists. Progent provides a convenient, web-accessible registration process for new clients to address urgent network problems and Progent charges by the minute with zero sign-up charges or time minimums, so you are invoiced only for the support you get. Specialists available online include Cisco-premier CCIEs, Microsoft-Premier MCSE consultants, and CISA-certified security professionals. Learn additional details concerning Progent's online network troubleshooting expertise.

  • On-site Support
    Progent offers onsite technical assistance for registered clients in larger cities in the United States. Progent's on-site service personnel can work in tandem with Progent's remote service experts to give small businesses the best of both worlds: in-person service professionals when you need them plus the on-line help of Progent's worldwide staff of network engineers, security specialists, and business application developers. The response time for on-site support visits is usually less than 24 hours. Progent requires no sign-up or retainer charge for registering as a Progent client for on-premises service. Learn more details concerning how and why to register for Progent's in-person computer support.

  • Phone Support
    Progent's Standard Help Desk Services provide smaller businesses a comprehensive solution that manages all facets of remote Level 1 desktop support from initial requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and reporting. Progent offers service desk support at a significant discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of fast on-demand escalation to subject matter experts to handle challenging issues. To learn more, visit Online Help Desk Services.

  • Consulting Expertise
    Progent offers small and midsize companies budget-friendly availability of world-class IT professionals who can provide help with critical technologies such as
  • Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application support, Cisco network architecture, company-wide network protection consulting, high availability it system design, server virtualization strategies, plus configuration, programming and training for small business applications including accounting, ERP and MRP, reporting, CRM, and office productivity software. Progent can help with one-time projects such as site relocations and massive software migrations, extended projects such as business information software programming and support, database software development and DBA support, and web design, continuing services including System Center 2012 Operations Manager support and SCOM 2016 consulting for network health monitoring and system management, or emergency services like disaster recovery and virus removal.

  • Application Server Hosting
    Progent offers hosting for key applications such as Exchange Server and Microsoft SQL Server in order to provide small and midsize companies with greater degrees of availability, security, and recoverability than is feasible using the type of internal data center that is practical for most small companies. Because Progent uses the same facilities that support the gear of many of the world's largest information technology organizations, Progent can save you the cost of creating and managing the infrastructure needed for world-class environmental control, electrical backup, and redundant Internet connectivity. For managed applications, Progent can also make sure that patches and revisions remain updated, security and performance is constantly tracked, and systems and data files are consistently archived and ready for full and prompt recovery. Learn more concerning Progent's hosting for Exchange Server and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service offers complete hosting services for the entirety of a small organization's production servers in an environment that not only delivers the top level of availability and extensibility but that is in addition simple for clients to transfer to a different service provider or to bring internally whenever your business situation warrants it. Progent's Private Cloud hosting is built around mature virtual server techniques that permit small businesses with multi-vendor environments to save significantly on the costs of hardware, infrastructure maintenance, and network administration while getting enterprise-class availability and an unprecedented level of vendor flexibility. In contrast to ordinary SaaS hosting models, Progent's Private Cloud Hosting encompasses all server-based applications in one centrally administered service, can support the mixed- OS and loosely standardized networks common with smaller companies, and keeps ownership of the licenses in the client's hands so that migrating to a different virtualized system is fast, safe, and inexpensive. This avoids ending up a prisoner of a single hosting service while still providing all the savings related to ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Consulting
    Progent can provide advanced online consulting services to help companies of any size integrate their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist your it team to plan and manage hybrid environments that support Windows and Linux systems and applications in both cloud-only solutions or in hybrid network models that seamlessly combine physical IT assets along with public clouds. To assist you to integrate public cloud services with networks, Progent offers a variety of cloud migration services such as Office 365 Exchange Online integration with on-premises Exchange deployments, Azure design and integration services, Amazon Web Services cloud migration, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform planning and integration consulting. Progent has over 20 years of experience providing advanced consulting expertise online, and Progent can help you complete your cloud integration initiatives quickly and affordably.
Progent's Flat-rate Managed Services for Outsourcing Network Monitoring and Management
Progent's value-priced ProSight portfolio of network management outsourcing services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes cutting edge behavior-based machine learning tools to guard endpoint devices as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely get by traditional signature-matching AV products. ProSight ASM protects on-premises and cloud-based resources and provides a single platform to manage the complete threat lifecycle including filtering, detection, mitigation, cleanup, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
    Progent's ProSight Enhanced Security Protection services deliver economical multi-layer protection for physical servers and virtual machines, workstations, mobile devices, and Microsoft Exchange. ProSight ESP uses adaptive security and advanced heuristics for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering through leading-edge tools packaged within a single agent managed from a single console. Progent's security and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that allows you prove compliance with government and industry data security standards. Progent will help you define and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also assist your company to set up and verify a backup and disaster recovery system such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid recovery of critical data, applications and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's backup and recovery specialists can provide world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data. Learn more about ProSight Data Protection Services Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, track, enhance and debug their connectivity hardware like switches, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch ensures that network maps are always current, copies and displays the configuration of virtually all devices connected to your network, monitors performance, and sends alerts when problems are detected. By automating tedious network management processes, WAN Watch can knock hours off ordinary tasks like making network diagrams, reconfiguring your network, locating devices that require critical software patches, or isolating performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management services.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
    ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of leading data security vendors to provide centralized control and comprehensive security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your security perimeter. This decreases your vulnerability to external threats and conserves network bandwidth and storage space. ProSight Email Guard's onsite gateway device provides a deeper level of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local security gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by checking the health of vital assets that drive your business network. When ProSight LAN Watch uncovers an issue, an alarm is sent automatically to your specified IT staff and your Progent consultant so any potential problems can be resolved before they have a chance to disrupt your network Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected Tier III data center on a fast virtual machine host set up and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the applications. Because the environment is virtualized, it can be moved easily to an alternate hardware environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information about your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs or domains. By updating and organizing your IT infrastructure documentation, you can save as much as 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and relating IT data. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size organizations to obtain an objective evaluation of the health of their information system. Powered by some of the top remote monitoring and management platforms available, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the configuration of your essential network devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant ROI like a more manageable Active Directory (AD) environment. Both also include one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include lower-cost network management, improved compliance with data security standards, more efficient utilization of IT assets, quicker troubleshooting, more reliable backup and recovery, and increased uptime. Learn more information about ProSight Network Audits IT infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is intended to assess your company's preparedness either to stop or recover quickly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information about your existing AV defense and backup/recovery system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to deploy an efficient security and backup environment that aligns with your business needs. For details, see The ProSight Ransomware Preparedness Report.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is an acknowledged expert at the core network software and office productivity programs important to most small and medium-size companies and local governments. As a Cisco-qualified partner, Progent also offers expertise for an ever more complex array of network products such as PIX and ASA firewalls, switches, routers, voice-over-IP options, and wireless connectivity. In addition, Progent's CISSP-Premier cybersecurity experts, CISM-authorized security professionals, CISA-qualified security audit specialists and GIAC-authorized information assurance experts offer a company-wide view of system security and can assist with advanced security programs like SIEM solutions to help companies comply with industry standards and government regulations for network information security and reporting.

The scope and size of Progent's engineering staff bring a powerful array of benefits to customers wishing to increase the productivity of their IT network within a reasonable budget. These benefits include:

  • Best Practices
    Progentís staff of Microsoft and Cisco Premier Certified experts average more than a decade of hands-on professional background, at the forefront of network support, performing a wide range of IT tasks for a large array of businesses. Every Progent support professional shares a refined collection of personal best practices which are incorporated into shared leading practices standards that Progent instills in its support staff. This ensures that you get not just expert IT capability, but also a consultant with field-tested approaches for resolving real-world IT problems quickly. Find out more details about Progent's best practices for network consulting.

  • Efficient Pricing Model
    Progent's pricing model is to charge for phone support and on-site visits by the minute. As a result, you are billed just for delivered services. Progent does not demand a more expensive rate for after-hours or urgent support, and Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no service activation fee and requires no retainer for services provided during regular working hours. Many support organizations impose large minimum payments or bill in increments of a quarter hour or longer. Progent's small billing granularity avoids major invoices for quick solutions. Another advantage of granular invoicing is that your company will not be inclined to allow less critical issues to fester until they become big problems. Learn more details concerning Progent's value pricing for IT outsourcing.

  • Full Documentation of IT Services
    Progent has developed a sophisticated support reporting system that records and formats detailed documentation for all delivered services. Unlike many freelance consultants or local support organizations who provide scant documentation or details of tasks performed, each service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has access to the service reports sent by every consultant to each customer. The discipline of documenting and archiving service records results in more efficient support and avoids a slew of common problems such as when a service client is effectively held captive to a consultant who refuses to release the keys to the kingdom. Read more details about Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent practices information transfer from Progent's consultants to clients. By educating clients to deal with technical issues that are within their scope, Progent is able to focus on offering high-value skills where Progent has few competitors. Small companies who utilize independent service providers or who maintain in-house IT staffs benefit when Progent passes on information about critical technology and tested methodologies to make their IT environments more robust, secure, and productive. Find out more about Progent's knowledge transfer services.

How to Contact Progent
In case your Coral Springs, Florida company needs to get in touch with Progent about IT outsourcing, consulting, or technical support services, call 800-993-9400 or see Contact Progent.

Fast Remote Technical Assistance
For fast online support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24 Hour Cisco Certified Experts Microsoft Access Programming Microsoft Report Builder Integration Firm
  • 24 Hour Computer Consultant Microsoft Exchange Upgrade Immediate Microsoft Exchange Upgrade Support Outsourcing
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  • Immediate Professional System Pilot Testing Lab
    Herakles/QTS Test Lab Professional

    Progent's Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for piloting mission-critical applications, creating cost-effective migration methodologies, evaluating and tuning performance, designing or verifying business continuity strategies, resolving compatibility issues, and establishing training systems for new technologies. For Progent customers without adequate internal resources to assemble proper test environments, the lab reduces capital costs and technical risk and helps keep critical IT projects on schedule.

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    On-site Support Fault Tolerant EIGRP Network

    Progentís high availability inter-site connectivity and 24x7 network infrastructure engineers can help small organizations create zero-downtime Interoffice connectivity through redundant networks with transparent failover. Progentís Cisco Certified Internetwork Experts can design and deploy ultra-reliable Inter-office networks based on non-stop EIGRP network routers or zero-downtime OSPF deployment of Cisco routers. Progent can show you how multi-path connections and transparent fail-over can provide affordable non-stop interoffice networking.

  • 24x7 Check Point 1000 Firewalls Security Consultancies Cybersecurity Firms Check Point Series 80

  • Firepower Management Center Network Engineer
    24-7 Integration Support Cisco ASA Firewall with Firepower

    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance boost over Cisco's popular ASA 5500-X security appliances and offer centralized management of modern cybersecurity capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE-certified firewall experts can help you to design and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's cloud-based services to build and centrally manage network environments that include local offices, data centers, and cloud resources.

  • 24x7 Microsoft Experts Microsoft Voice over IP Consultants Microsoft Presence Awareness Onsite Technical Support
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  • 64-bit Processing Consultancy 64-bit Computing Consultancy
  • 802.11ac Wireless Access Point Online Help Top Aironet Integration
  • ASA Firewall with Firepower Remote Support ASA with Firepower Network Consulting

  • Microsoft SQL Server Consulting Services
    MS SQL Server Development

    Microsoft SQL Server 2005 offers indispensable, standardized tools to IT experts and information workers, lessening the complexity of creating, integrating, managing, and accessing company data and analytical programs in environments ranging from mobile devices to corporate information networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for a network consulting firm with hands-on expertise and wide knowledge in designing and deploying information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of professional work involving Microsoft integration, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

  • After Hours Services Microsoft Windows Small Business Server 2008 Award Winning Microsoft Windows SBS 2008 Consultancy

  • Web Application Security Assessment Technology Professional
    Computer Security Assessment Professionals

    Progent offers several security service bundles intended to deliver larger corporations an objective and comprehensive network security evaluation from a group of certified security consultants. All Progent's security evaluation bundles feature a collection of services including automated scans from within and from outside the company security perimeter, professional analysis of scan results by accredited security engineers, creation of a report explaining the findings, plus an interactive concise executive outbrief and an in-depth live review for in-house IT engineers.

  • After Hours Small Business Help Small Office Network Specialists
  • Aironet Wave 2 Wi-Fi AP Online Support Outsourcing Cisco Mobility Express
  • Anti-Spam Reseller Postini Consultant
  • At Home Workforce VoIP Professionals Remote Employees IP Voice Setup and Support
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  • Automatic Network Diagrams Troubleshooting ProSight Automatic Network Mapping Integration
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  • Cisco Experts Online Support Unified CM SIP trunk Unified CM SIP trunk Setup and Support

  • Microsoft Experts Google Cloud hybrid integration Development Companies
    Microsoft Azure hybrid cloud solutions Professional

    Progent offers expert remote consulting support to help companies integrate their information networks with popular public clouds including Azure and Amazon Web Services (AWS). Progent can assist you to plan and administer cost-effective ecosystems that can include Windows and Linux systems and apps in either cloud-centric systems or in hybrid architectures that seamlessly combine on-premises IT assets as well as public clouds. To help you to integrate cloud services with networks, Progent offers a variety of cloud integration services that include Microsoft Azure hybrid cloud design and integration consulting, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) development and debugging. Progent has over 15 years of background providing advanced consulting services online, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.

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  • Consultant Services VMware vRealize Automation vRA
    Top Consultant Services VMware Site Recovery Manager and NetApp

    VMware's popular Site Recovery Manager (SRM) is a component of VMware vCenter that lets you orchestrate, automate and test a consistent process for recovering services quickly after an outage. SRM provides centrally managed and automated recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also allows non-disruptive testing for disaster recovery, updates and patches and can generate reports to confirm full service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, deploy, test and administer a DR system based on VMware SRM.

  • Consultancy OS X Online macOS Online Troubleshooting Services
  • Consultant Services Microsoft Small Business Server Specialists Windows Essential Business Server

  • Help and Support SQL Server 2016 and Windows Server 2012 R2
    Help and Support SQL Server 2016 Data Warehousing

    Microsoft SQL Server 2016 introduces significant enhancements in performance, capacity, security, uptime, BOYD support, plus built-in analytics and reporting. New features include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Jason integration, Always Encrypted mode, Mobile Reports, and seamless management of on-premises and cloud-resident resources. Progent's Microsoft-certified consulting team can deliver remote and on-premises expertise to help organizations of any size to implement, manage or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and SCOM.

  • Consultant Services Solaris Sun Solaris Professional
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  • Lync Server 2013 and Android Services
    Microsoft Certified Partner Lync Server 2013 and iPad Professional

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  • Urgent Microsoft System Center Operations Manager Online Troubleshooting
    MOM 2007 On-site Support

    Remote 24x7 monitoring, automated alerts, and periodic analytical reporting are crucial to preserving the health of your IT system and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed to the point that businesses of all sizes can afford a level of network stability that was once reserved for enterprises. Progent offers several Remote Monitoring and Management (RMM) options delivered as economical service packages designed to help you to detect and fix a most IT network problems before they can hurt your business.

  • Consulting Services Microsoft Azure enterprise hybrid cloud solutions Amazon AWS hybrid cloud integration Integration Companies
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  • Technology Consulting Services Office 365 and Apple iOS
    Exchange Online Archiving Consultants

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  • Microsoft Certified Expert Upgrade Consultants SQL Server 2008
    Emergency SQL 2008 Reporting Services Programming Firm

    SQL Server 2005 delivers powerful, standardized tools to IT professionals as well as to information workers, lessening the difficulty of designing, deploying, managing, and accessing enterprise data and analytical programs in environments ranging from mobile devices to enterprise data networks. The complexity and integration requirements of Microsoft SQL Server 2005 call for a network consultant with hands-on expertise and wide knowledge in planning and building data-driven, end-to-end business IT applications. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, ensures you success in designing, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET environment.

  • Emergency ISA Server Network Consultant Microsoft Proxy Server Support Outsourcing
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  • Windows Cluster Shared Volumes Online Troubleshooting
    24-7 Microsoft Certified Partner Cluster Server Windows 2012 R2 Online Support

    Progent's certified failover clustering experts can help companies of all sizes to evaluate the benefits of adopting Microsoft Windows Server 2012 failover clustering to build an advanced high-availability/disaster recovery solution, assist your organization to design and deploy a Windows Server 2012 environment, provide online and on-premises consulting services and technical support for clusters that include physical servers or virtual ones, and help you to streamline the management of failover clusters.

  • Engineer Remote Monitoring and Reporting On-site Technical Support Microsoft Operations Manager

  • Remote Technical Support SCVMM 2012 XenServer
    Support and Integration SCVMM 2012 Templates

    Progent's Microsoft-certified consultants can help organizations of all sizes to follow leading practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage, and libraries; design, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help you to migrate from an older version of System Center Virtual Machine Manager or from another management platform, and Progent can show you how you to optimize and troubleshoot your current SCVMM ecosystem so you realize maximum business value.

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  • Exchange 2013 Technical Support Services
    Online Consulting Exchange 2013 SharePoint integration

    Exchange 2013 incorporates significant improvements to the functionality of its predecessor Exchange 2010 and introduces powerful innovations plus a revamped architecture. These enhancements affect vital areas such as ease of administration, availability, security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you evaluate the potential business benefits of migrating to Exchange Server 2013, create an efficient test and deployment strategy, and train your IT staff to maintain your Microsoft Exchange 2013 environment. Progent also offers affordable online consulting and support and management services for Exchange Server 2013.

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  • SQL Server 2014 Consulting Services
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    SQL Server 2014 incorporates significant enhancements in key areas such as performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently across all workloads including Online Transaction Processing (OLTP), data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and onsite consulting services such as planning, configuration, administration, troubleshooting, and software development services to help organizations of any size to achieve fast return from their SQL Server 2014 investment.

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    Progent's ISSAP Premier security experts, or Information Systems Security Architecture Professionals, are consultants who have been awarded ISSAP status as a result of rigorous examination and significant work with network security design. ISSAP security experts possess comprehensive understanding of access control mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity planning (BCP) and disaster recovery planning (DRP), and physical security. Progent's ISSAP-certified security experts can help your business with all aspects of secure network architecture.

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    Progent can provide quick access to the expertise of seasoned wireless specialists who can help you to determine the value of Ubiquiti UniFi wireless access points for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi network. Progent can also carry out a Wi-Fi site survey to help you to select, provision, and place UniFi Wi-Fi access points for your required signal coverage and performance.

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    Progent's expert support team can show you how to define and implement a smooth in-place Microsoft Exchange 2007 upgrade strategy that minimizes productivity downtime, simplifies ongoing support demands, and makes your Exchange 2007 Server easy to administer. For complicated multi-server or multi-site migrations, Progent offers the knowledge and experience to finish your project rapidly and affordably. Progent's Exchange 2007 help, repair, and consulting services include expertise with the integration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging solutions powered by Exchange Server 2007.

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    Progent's Cisco certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (previously CallManager). Progent can help you to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability solutions.

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    Progent has a long background providing a broad range of online network consulting and emergency repair services to local governments and school districts across the United States. Progent is one of the industryís pioneers in providing expert remote IT consulting and has delivered IT support to clients in every state. Online support eliminates travel costs and solves issues faster than onsite support.

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    Progent practices knowledge transfer from Progent's support experts to clients. By educating clients to resolve technical issues that are within their comfort zone, Progent can focus on providing high-value services where Progent has few competitors. Medium-size businesses who work with trusted freelance consultants or who maintain in-house support personnel benefit when Progent transfers information about critical technology and tested processes to make their networks more robust, protected, and productive.

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    Progent offers affordable online support from IT engineers skilled in a wide array of utilities and services that provide solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus notebooks and smartphones. Progent offers consulting support for leading data protection products such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, MozyPro, Retrospect for Macintosh, Time Machine, VMware vSphere Data Protection (VDP), and Oracle Solaris FLARs. Progent's consultants can help you to install, upgrade, or maintain backup solutions for a variety of topologies such as local, remote, cloud-based, or a mix.

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    Progent's remote connectivity and wireless synchronization specialists can help your business to plan and configure connectivity solutions for off-site desktop PCs, laptops, and wireless handhelds so they work tightly with your IT network, allowing your business to improve the productivity of your remote workforce.

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    Dynamics GP 2010 financial software is a full-featured business management and analytics solution that unifies information and processes throughout your company, communicates easily with other solutions, and connects employees, clients and vendors unrestricted by time or place. Created for small to mid-size businesses, MS Dynamics GP 2010 and Dynamics GP Version 10.0 provide capability for accounting, management reporting, project management, inventory and order processing, eCommerce, HRM, CRM, field service, manufacturing, retail management, and online business services. Progent can help you set up and maintain a robust, protected server and communications environment to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your business benefit from the full potential of Dynamics GP/Great Plains 2010.

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    Progent's Microsoft certified consultants can help your company to evaluate Windows 7 to verify application compatibility and to determine its speed and stability working with your applications. Progent can also show you how to assess the likely strategic value of moving to Microsoft Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can assist your IT organization to design and carry out a smooth deployment of Windows 7 from a your current version of Microsoft Windows.

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    Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the maximum degree of availability and scalability and is also easy to move to any data center. Progent's Private Cloud Hosting and Management options are built upon proven virtualization techniques that allow small companies with multi- platform environments to economize significantly on the costs of capital investments, infrastructure support, and IT management while benefiting from enterprise-class reliability and an unprecedented level of vendor flexibility.

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    ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly price, ProSight Data Protection Services automates your backup activities and allows rapid restoration of vital data, apps and virtual machines that have become unavailable or corrupted as a result of component failures, software bugs, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to a local device, or to both. Progent's disaster recovery consultants can deliver advanced support to configure ProSight DPS to be compliant with regulatory requirements such as HIPPA, FINRA, and PCI and, whenever needed, can help you to recover your business-critical information.

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    Microsoft Windows 8.1 is designed to power computers ranging from smartphones and tablets to power-user desktops. A wealth of innovative features, including its touchscreen interface and signature tile user interface, offer a broad selection of advantages for companies who understand how to exploit them. Progent's Microsoft-certified consultants can assist bring your organization up the learning curve with Windows 8.1 and make sure you derive significant competitive value from the product's many new and enhanced technologies.

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    The QTS Colocation Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently using the QTS Sacramento data center as a colocation site or if you are planning on moving your primary or offsite backup equipment to the Herakles data center, Progent offers a range of budget-friendly consulting services that include colocation migration, equipment installation and upgrades, infrastructure optimization, project management, virtual server expertise, offsite network monitoring, centralized network administration, software development, disaster recovery planning and testing, security evaluation, and the use of the Progent Test Lab.

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    Progent's productive atmosphere will make you a more capable consulting professional by enhancing your technical knowledge and boosting the loyalty of your customers. Progent makes good on this promise by attracting the best professional talent for you to operate with, offering an advanced system infrastructure, running specialized application utilities to deliver the highest quality of support, and by optimizing our operational structures for attracting and keeping clients.

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    Progent's Microsoft engineers can provide in-depth support in implementing, using and troubleshooting any edition of Project, Microsoft Project Server, and Project Online and can deliver a broad variety of cost-effective remote consulting services based on proven best practices to help businesses of all sizes to get all the advantages of this leading platform. Services available from Progent include system planning, software configuration and upgrades, strategies for safe collaboration among onsite and remote or mobile users, network optimization, and customized online training.

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    On-site Technical Support Lync Server 2013

    Microsoft Lync 2013, rebranded Skype for Business, allows organizations of all sizes to create a centrally managed and protected communications environment that permits the modern BYOD computing style with instant messaging (IM), presence, web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a wide assortment of stationary PCs and mobile clients. Progent's certified Lync Server 2013 experts and system architects can help you to assess the business benefits of Lync 2013, design an in-house, cloud-based (with Lync Online) or mixed model suitable for your current and long-term goals, implement Lync Server 2013 in a way that expedites your ROI, and deliver live webinar and onsite training to your IT staff and end users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist you to combine Lync 2013 with key Office and Office 365 applications such as Outlook and PowerPoint.

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    Progent's Microsoft-certified engineers can provide cost-effective online support and programming services to help your business to design, deploy, manage, and troubleshoot SharePoint 2010 installations that can feature web sites that can function as portals, extranets, document management tools, wikis, data warehouses, business analytics, enterprise search engines, Visio-driven workflows, and other tools to promote and enhance teamwork. Progent can show you how to combine SharePoint 2010 with Microsoft SQL Server and with third-party data sources and with Microsoft's popular office productivity programs including Excel, Word, PowerPoint, and Project. Progent can help you to migrate from previous versions of SharePoint or adapt a mix of web technologies into a unified and easy-to-manage SharePoint 2010 environment.

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    Google GCP Cloud solutions Engineers

    Progent can provide cost-effective online and on-premises consulting to assist businesses of any size to move any part of their critical network infrastructure to Google Cloud Platform (GCP). This can save time and hardware costs and allow the use of Google's cutting edge AI and machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform integration including requirements analysis, preparedness assessment, architectural design and review, pilot testing, configuration, administration, performance optimization, software license management, backup/restore mechanisms, and security and compliance.

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    The QTS (formerly Herakles) Internet Data Center is situated in the earthquake-neutral Natomas neighborhood of Sacramento, CA. If you are currently using the QTS data center as a colocation site or if you are planning on migrating your main or disaster recovery system to the Herakles data center, Progent offers a range of affordable services that include data center relocation, system installation and upgrades, infrastructure improvements, project management, virtual server expertise, remote monitoring, centralized system administration, software development, disaster recovery/business continuity planning and testing, data security assessment, and the support of Progent's Test Lab.

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    Progent offers the guidance of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management (ERM) solution following leading practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and IT budget.

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    To deliver cost-effective network services for small companies, Progent offers full-service computer outsourcing packages that give small companies quick access to technical expertise without requiring you to recruit, educate, and maintain a large in-house computer support team. Progentís IT outsourcing services offer you an economical alternative for building a protected and robust system for your favorite Microsoft Windows business productivity suites including Microsoft Office XP and Office 2003.

  • Windows Server 2016 Hybrid Configuration Specialists Microsoft Experts IT Consultants Windows Server 2016 Migration
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