Affordable Network Tech Support from Microsoft and Cisco Certified Experts for Businesses in Coral Springs, FL
By delivering world-class support whenever you need it, providing specialized knowledge for key business applications, offering innovative services like virtual server hosting, invoicing solely for services you receive, and charging no sign-up fees or retainers for standard services, Progent allows you to increase the competitive value of your It system and cut service costs. Progent understands that network security, reliability, and efficiency are as important to small businesses as to large enterprises but that smaller organizations lack the economy of scale to spend aggressively in computer technology and in-house service groups. Progent's basic competitive advantage is that no network support firm can match Progent's ability to deliver the IT support your business needs when you require it and at prices you can justify.
For medium-size and enterprise companies, Progent can provide co-sourcing support to supplement the technical skills of your internal IT support staff. This can cut costs and minimize technical risks for major projects like software programming, disaster recovery preparedness, security evaluations, office consolidations, or software migrations.
Progent can also offer the services of accredited experts to assist your business to plan and execute your cloud computing strategy.
Key Practice Areas Supported by Progent for Office Networks in Coral Springs, Florida
Progent's group of certified engineers provides help for virtually all aspects of information technology found in companies of all sizes. Practice areas supported by Progent in and around Coral Springs include:
Service Delivery Alternatives for Coral Springs, Florida Companies
Progent offers a selection of alternatives for providing small and midsize businesses and local governments with cost-effective IT services for technical support, system architecture, hosting services, and IT administration. Progent's paradigm for providing computer support is based on the Help Desk structure familiar to big IT groups. Progent's Helpdesk Support Model ensures rapid support, thorough activity documentation, reliable follow-through, and strict expense control across an array of network support delivery modes that include online troubleshooting, onsite help, top-level consulting, as well as server and application hosting.
Progent's Low-Cost Managed Services for Outsourcing Network Monitoring and Management
- Online Support
Progentís Technical Response Center offers urgent and routine remote service for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the U.S. and worldwide. Progent's seasoned support experts can help clients to analyze and fix network issues without the cost or delay of on-premises service visits. The background of Progent's IT consultants allows them to resolve the majority of IT issues quickly. For complex problems, Progent's depth of knowledge makes it possible to escalate support calls to world-class specialists. Progent offers a convenient, web-based registration procedure for new customers to address emergency network problems and Progent bills by the minute with no sign-up fees or minimums, so you are invoiced only for the support you get. Specialists available online include Cisco-certified CCIEs, Microsoft-certified MCSE consultants, and CISM-certified security professionals. Find out more details about Progent's online computer troubleshooting services.
- Onsite Support
Progent provides on-site technical support for signed-up clients in major metropolitan areas in the U.S. Progent's on-site service personnel can operate in tandem with Progent's remote support experts to give small companies the optimal solution: hands-on support professionals when you need them as well as the on-line help of Progent's worldwide staff of network engineers, security professionals, and business application programmers. The response time for in-person support visits is usually under one business day. There is no start-up or retainer charge for becoming a Progent client for onsite support. Find out more concerning how and why to register for Progent's onsite network service.
- Help Desk Call Center
Progent's Helpdesk Services are designed for all businesses who need fast and dependable access to an online Help Desk with effective phone support, remote repair tools, and enough technical strength for all needed escalation. Because small and midsize companies usually are constrained by limited IT funds and can spare little executive attention for handling network support, Progent's Help Desk Call Center Outsourcing Services could be the most efficient option to ensure that business information systems are always productive. Read more about Progent's Contact Center outsourcing services.
- Consulting Expertise
Progent provides small and midsize businesses affordable availability of enterprise-class IT professionals who can provide help with vital products and technologies such as
- Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network design, company-wide network protection consulting, high availability it system consulting, server virtualization strategies, plus configuration, customization and support for small business software including accounting, ERP and MRP, reporting, CRM, and office productivity software. Progent can help with short-term projects including site moves and major software migrations, longer term initiatives like business reporting software programming and support, database software programming and DBA services, and web development, continuing support such as System Center 2012 Operations Manager expertise and Operations Manager 2016 consulting for IT infrastructure health monitoring and system administration, or urgent response like data restoration and virus cleanup.
- Application Hosting
Progent offers hosting for vital applications like Exchange and SQL Server in order to provide small companies with greater degrees of availability, security, and recoverability than is feasible using the type of on-site data center that is realistically affordable for most small businesses. Because Progent utilizes the same data centers that support the gear of some of the planet's largest information technology companies, Progent can save you the expense of building and managing the infrastructure needed for enterprise-class environmental control, power failover, and uninterruptible Internet access. For managed applications, Progent can also see to it that upgrades and revisions remain current, security and efficiency is constantly monitored, and systems and data files are consistently archived and available for full and prompt restoration. Learn more about Progent's hosting services for Exchange Server and other mission-critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting service provides complete hosting services for the entirety of a small organization's production servers in a setting that not only delivers the highest degree of fault-tolerance and scalability but that is also simple for clients to migrate to another support firm or to move internally when your circumstance calls for it. Progent's Private Cloud hosting service is structured around tested virtual server techniques that allow small businesses with mixed environments to save significantly on the costs of hardware, infrastructure support, and IT management while achieving world-class reliability and an unparalleled degree of vendor flexibility. In contrast to conventional SaaS hosting offerings, Progent's Private Cloud Hosting covers all server-based software in one centrally administered solution, can support the mixed- OS and non- standardized environments common with small companies, and keeps control of the licenses in the client's possession so that migrating to a new virtualized host is quick, safe, and affordable. This eliminates becoming a captive to a single hosting provider while still providing all the economies related to ASP and SaaS hosting alternatives.
- Hybrid Cloud Planning and Integration Consulting
Progent can provide expert online support services to help organizations of any size integrate their networks with leading public cloud platforms such as Azure and Amazon Web Services (AWS). Progent can assist you to design and manage hybrid ecosystems that can include Windows and Linux operating systems and applications in both cloud-centric solutions or in hybrid architectures that seamlessly combine local resources along with cloud services. To help you to incorporate public cloud services with physical datacenters, Progent offers a range of cloud integration services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure planning and deployment services, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has over 15 years of experience delivering high-level consulting expertise remotely, and Progent can make sure you complete your cloud integration projects on schedule and affordably.
Progent's affordable ProSight family of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior analysis technology to guard endpoint devices as well as servers and VMs against new malware assaults like ransomware and file-less exploits, which easily evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to automate the complete threat progression including protection, identification, containment, cleanup, and post-attack forensics. Top capabilities include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Unified Endpoint Protection
ProSight Enhanced Security Protection (ESP) managed services offer affordable in-depth security for physical and virtual servers, desktops, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to security threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, device management, and web filtering through cutting-edge tools incorporated within a single agent managed from a single console. Progent's data protection and virtualization experts can help you to design and configure a ProSight ESP deployment that meets your company's unique requirements and that allows you prove compliance with government and industry information security standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alerts that require immediate action. Progent's consultants can also assist you to set up and test a backup and restore system like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.
- ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services provide small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and enables fast restoration of critical files, apps and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images/, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup consultants can provide world-class expertise to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical information. Read more about ProSight DPS Managed Backup and Recovery.
- ProSight WAN Watch: Infrastructure Management
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, enhance and debug their connectivity appliances such as switches, firewalls, and access points plus servers, client computers and other networked devices. Using cutting-edge RMM technology, ProSight WAN Watch ensures that infrastructure topology maps are always current, captures and displays the configuration of almost all devices on your network, monitors performance, and sends notices when issues are discovered. By automating time-consuming management and troubleshooting processes, WAN Watch can cut hours off common chores like network mapping, expanding your network, locating appliances that need critical software patches, or resolving performance issues. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption platform that uses the services and infrastructure of top information security companies to provide web-based control and comprehensive protection for all your inbound and outbound email. The powerful architecture of Email Guard combines cloud-based filtering with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. ProSight Email Guard's cloud filter serves as a preliminary barricade and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further level of inspection for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and protect internal email traffic that stays within your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data loss protection.
- ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the health of vital computers that drive your business network. When ProSight LAN Watch uncovers a problem, an alert is transmitted immediately to your specified IT management staff and your Progent engineering consultant so all potential problems can be addressed before they can impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small business can have its key servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be moved easily to an alternate hardware environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data related to your network infrastructure, procedures, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can eliminate as much as half of time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT information. Whether youíre planning improvements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to get an objective assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) platforms available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your core infrastructure assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate ROI like a more manageable Active Directory (AD) system. Both versions also include one year of advanced remote network monitoring and management. Advantages can include lower-cost network management, better compliance with information security standards, higher utilization of network resources, faster problem resolution, more dependable backup and recovery, and increased uptime. See more about Progent's ProSight Network Audits IT infrastructure review.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a phone discussion with a Progent information assurance expert. The interview is intended to assess your company's ability to stop or recover rapidly following an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information about your existing antivirus tools and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can follow best practices to deploy a cost-effective AV and backup system that meets your business requirements. For details, see The ProSight Ransomware Preparedness Report Service.
Why Progent Is the Smart Choice for Coral Springs, Florida Small Businesses
Progent's size, breadth and depth of information technology skill, and experience with enterprise network support allow small companies to avoid the pitfalls related to over dependence on small support organizations or freelance consultants.
Teaming with Progent's Experts enables your small business to:
- Prevent Excessive Dependence on Freelance Support Consultants
For network services, smaller companies often rely heavily on freelance engineers. Although freelance support providers have lower overhead than larger support organizations and can afford to charge apparently lower fees, individuals are often stretched to far to respond quickly to critical situations. If a freelance engineer is busy with another client, ill, on travelling, or in class, the lack of backup staff may require your company to wait for assistance in case of an emergency. As your company expands, network downtime or difficulties with line-of-business programs get more expensive. The dollars you believed you were conserving on a freelancer can disappear quickly because of lost productivity. In addition, when freelance engineers encounter unfamiliar problems, the lack of a large consulting group to fall back on for advice forces them to train in place while your company ends up footing the costs for their continuing education.
- Have Access to Certified Professionals in Advanced Information Technology Solutions
The majority of smaller service organizations or freelance engineers specializing in small company network consulting may excel at providing connect-the-dots solutions but lack the seasoning to work efficiently with complicated IT configurations that have a variety of operating systems, numerous offices, VoIP implementations, remote clients, integrated financial and analytical applications, data-driven web sites, and custom line-of-business applications. Progent's experience with global companies and Progent's large team of specialists can be valuable to your company because enterprise networks are inherently complex, support problems demand thorough knowledge in numerous technical disciplines, and achieving an acceptable degree of stability, availability, and protection requires enterprise-proven processes.
- Build a Firm Foundation for Growth
Small companies typically start with a network implemented on a tight budget. Without a solid architecture, a series of ad hoc fixes often get piled on top of a marginal structure. As a company grows, reliability and scalability issues can undermine the productivity of the organization. Such networks require thorough evaluation, smart strategic planning, and in-depth experience to upgrade to an IT infrastructure that can act as the reliable foundation to meet current business needs and support future expansion.
- Partner with Solution Finders, Not Resellers
Smaller businesses require direction and education to work through an ever more complex maze of IT options available for accelerating growth and enhancing productivity. They do not need an IT consultant or service firm that attempts to promote products. Progent eliminates conflicted motives by not reselling any products. Progent provides consulting and services exclusively. This allows Progent to align consulting support with the real interests of customers. Combining IT support and product reselling can lead to a situation where the proposed solution is built around a predetermined technology instead of being driven by the actual needs of a client.
How to Contact Progent
If your Coral Springs, Florida company wants to contact Progent to find out about network outsourcing, consulting, or technical support services, phone 800-993-9400 or see Contact Progent.
Fast Remote Technical Help
For immediate remote support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).