Affordable Computer Support from Microsoft certified Professionals for Businesses in Coral Springs, FL
By delivering professional support when you need it, making available in-depth knowledge for critical applications, providing high-value services such as virtual server hosting, billing only for services you receive, and requiring no sign-up fees or retainers for standard services, Progent allows you to increase the competitive value of your information system and reduce service expenses. Progent understands that network security, dependability, and efficiency are as critical to small businesses as to large corporations but that smaller organizations don't have the leverage to invest heavily in computer technology and internal support staffs. Progent's fundamental value proposition is that no IT support organization can equal Progent's capability to provide the IT support expertise your company requires when you require it and at prices you can justify.

For medium-size and enterprise companies, Progent can provide co-sourcing services to reinforce the skills of your in-house network service personnel. This can cut costs and help meet schedules for major projects like software programming, business continuity planning and testing, network security audits, office consolidations, or technology migrations and upgrades.

Progent can in addition offer access to certified experts to help your company to plan and implement a sensible cloud computing strategy.

Core Technologies Supported by Progent for Coral Springs, Florida Office Networks
As a Microsoft-certified Partner computer support firm with a large team of Cisco Premier CCIE network consultants and Apple accredited engineers, Progent provides emergency troubleshooting and affordable online consulting to Coral Springs, FL businesses for a wide array of information technologies including:

Service Delivery Options Available for Coral Springs, Florida Companies
Progent offers a variety of alternatives for providing small companies with cost-effective IT services for troubleshooting, consulting, and network management outsourcing. Progent's paradigm for delivering network support is built on the Help Desk structure familiar to big IT organizations. Progent's Helpdesk Service Model promotes rapid support, thorough activity documentation, dependable follow-up, and strict cost monitoring for a range of IT service delivery alternatives that include online repairs, on-premises support, and top-tier consulting.

  • Online Support
    Progentís Technical Response Center provides urgent and scheduled remote support for Microsoft Windows, Linux, Apple, and Cisco-powered environments in the United States and worldwide. Progent's certified service professionals can help clients to troubleshoot and fix hardware and software issues without the cost or delay of travel for onsite support calls. The background of Progent's network engineers allows them to resolve most network issues rapidly. For the most challenging problems, Progent's breadth of knowledge allows the support team to escalate trouble tickets to world-class specialists. Progent provides a streamlined, web-based registration process for first-time clients to accommodate urgent network problems and Progent charges by the minute with zero startup charges or time minimums, so you pay only for the support you receive. Experts available online include Cisco-certified CCIEs, Microsoft-Certified MCSE consultants, and GIAC-certified security engineers. Find out additional details about Progent's online network troubleshooting services.

  • Onsite Service
    Progent offers on-site computer support for signed-up customers in larger cities in the United States. Progent's onsite service personnel can operate in tandem with Progent's online service engineers to deliver small and midsize businesses the best of both worlds: on-premises support professionals when you require them as well as the remote help of Progent's worldwide team of IT consultants, security specialists, and business software developers. The response time for on-site support visits is typically under 24 hours. There is no start-up or retainer charge for becoming a Progent customer for on-premises service. Find out more about how and why to register for Progent's onsite network service.

  • Phone Support
    Progent's Standard Help Desk Services offer smaller businesses a complete solution that manages all aspects of remote desktop support from service requests through trouble ticket generation, remote desktop control, status tracking, problem resolution, and management reports. Progent offers service desk support at a substantial discount off Progent's normal desktop service rates, and Progent offers the additional option of rapid on-demand escalation to subject matter experts to handle the most problems. for more information, refer to Help Desk Services for Small Businesses.

  • Help Desk Co-management Services
    Progentís Help Desk Co-management services make it possible for your business to split responsibilities for Help Desk services transparently between your IT team and Progent's pool of seasoned desktop support technicians and subject matter experts. Progentís shared Help Desk service is an advanced service desk solution based on the top PSA platform for handling end-user service requests, ticketing, responsibility, status tracking, and metrics. For details, visit Progentís Help Desk Co-management services.

  • IT Consulting Expertise
    Progent offers small and midsize companies affordable availability of enterprise-class consultants who can provide help with vital products and technologies including
  • Windows Server 2019 migration consulting, Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server support, Cisco network design, network protection consulting, fault tolerant network consulting, server virtualization solutions, plus integration, customization and training for business software such as accounting, ERP, management reporting, sales automation, and office productivity suites. Progent can help with one-shot projects including office moves and major system migrations, extended initiatives such as customizing an older ERP system to a modern MS Dynamics or Dynamics 365 package, database software programming and DBA support, and web development, continuing services including System Center 2012 Operations Manager support and SCOM 2016 consulting for network health monitoring and system management, or emergency services like disaster recovery and virus cleanup.

  • Infrastructure Expertise for an At-Home Workforce
    Progent can help small and mid-size businesses to plan, deploy and debug the network infrastructure to support remote workers. Areas of infrastructure where Progent's experts can deliver assistance include secure and efficient VPN tunnel connections, Virtual Desktop Infrastructure (VDI) software, router setup, Wi-Fi LAN design and implementation, and reliable Internet connections. To learn about Progent's infrastructure support services for an at-home workforce, visit network infrastructure consulting services for telecommuters.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers full hosting services for the entirety of a small organization's servers in a setting that not only delivers the highest level of availability and expandability but that is also convenient for clients to transfer to a different support firm or to bring internally if your business situation warrants it. Progent's Private Cloud hosting is based on mature virtualization technologies that allow businesses with mixed environments to benefit significantly on the costs of capital equipment, system support, and network administration while achieving world-class dependability and an unparalleled degree of vendor alternatives. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting covers all server-based software in a single centrally administered service, can handle the mixed- OS and loosely standardized networks common with small companies, and keeps ownership of the software licenses in the client's possession so that migrating to a new virtual system is quick, safe, and inexpensive. This avoids ending up a prisoner of a single hosting service while still offering all the economies related to SaaS hosting services.

  • Hybrid Cloud Integration Services
    Progent can provide advanced remote support to help companies of any size integrate their networks with popular public clouds including Microsoft Azure and Amazon AWS. Progent can help you to plan and manage hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid topologies that utilize physical IT assets as well as cloud services. To help you to integrate cloud services with physical datacenters, Progent can provide a variety of public cloud integration services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Azure design and integration services, Amazon Web Services (AWS) cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform (GCP) integration expertise. Progent has over two decades of experience providing high-level consulting expertise online, and Progent can make sure you successfully carry out your cloud integration initiatives quickly and within your budget.
Progent's Fixed-price Managed Services for Remote IT Monitoring and Management
Progent's low-cost ProSight portfolio of network management outsourcing services is designed to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior-based analysis tools to defend endpoints as well as physical and virtual servers against modern malware attacks like ransomware and email phishing, which easily get by legacy signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including filtering, identification, mitigation, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    ProSight Enhanced Security Protection managed services deliver affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP provides firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified control. Progent's security and virtualization experts can assist you to plan and implement a ProSight ESP deployment that meets your company's unique requirements and that allows you demonstrate compliance with government and industry data protection standards. Progent will help you specify and configure policies that ProSight ESP will enforce, and Progent will monitor your network and react to alarms that call for urgent action. Progent can also assist you to set up and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint security and Exchange email filtering.

  • ProSight DPS: Managed Backup
    ProSight Data Protection Services from Progent offer small and mid-sized organizations a low cost and fully managed solution for secure backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup processes and enables rapid restoration of vital data, apps and virtual machines that have become unavailable or corrupted due to component failures, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can provide world-class expertise to set up ProSight DPS to be compliant with government and industry regulatory requirements such as HIPAA, FINRA, PCI and Safe Harbor and, when necessary, can assist you to restore your critical data. Learn more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for smaller organizations to map, monitor, optimize and troubleshoot their connectivity appliances like switches, firewalls, and access points plus servers, printers, endpoints and other devices. Incorporating state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network maps are always updated, copies and manages the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating tedious management processes, ProSight WAN Watch can cut hours off common tasks like network mapping, expanding your network, locating devices that need critical updates, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of top data security vendors to deliver web-based management and world-class protection for all your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with a local gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The cloud filter serves as a first line of defense and keeps most threats from reaching your network firewall. This reduces your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's onsite security gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your network running at peak levels by tracking the state of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alert is sent immediately to your specified IT management staff and your Progent engineering consultant so any potential problems can be addressed before they have a chance to disrupt productivity Find out more about ProSight LAN Watch server and desktop monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting model, the client retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be ported easily to an alternate hardware environment without a time-consuming and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to create, maintain, find and protect data about your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be alerted about impending expirations of SSL certificates or domains. By updating and organizing your IT documentation, you can save as much as 50% of time spent trying to find vital information about your network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre planning enhancements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size organizations to get an unbiased evaluation of the overall health of their IT system. Based on some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how well the configuration of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits such as a more manageable Active Directory (AD) system. Both also come with a year of advanced remote network monitoring and management (RMM). Benefits can include easier management, better compliance with data security standards, more efficient utilization of network resources, faster problem resolution, more dependable backup and restore, and increased uptime. See more about Progent's ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is a low-cost service centered on a brief phone discussion with a Progent information assurance expert. The interview is intended to evaluate your company's ability either to stop or recover rapidly after an attack by a ransomware variant like Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you personally to gather information about your existing security profile and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply best practices to build an efficient AV and backup/recovery system that meets your business needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.

Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the core network software and productivity programs important to most small and mid-size companies and local governments. As a Cisco-certified partner, Progent also can provide help for an ever more complex collection of network technologies such as firewalls, routers and switches, VoIP solutions, and wireless access. In addition, Progent's CISSP-Premier cybersecurity consultants, CISM-qualified security engineers, CISA-authorized security audit consultants and GIAC-certified information assurance experts offer a company-wide view of network security and can help with complex security programs like SIEM solutions to help enterprises meet business standards and statutory regulations for IT information protection and incident reporting.

The breadth and depth of Progent's engineering staff bring a unique set of advantages to clients wishing to maximize the business value of their information network within an affordable budget. These advantages include:

  • Best Industry Methodology
    Progentís team of Microsoft and Cisco Certified consultants average more than ten years of real-world professional experience, at the front lines of network support, executing a wide range of technical projects for an extensive array of businesses. Every Progent support professional shares a refined collection of personal best practices which are incorporated into shared leading practices training that Progent teaches its consulting staff. This ensures that you get not only expert IT skills, but also a support engineer with proven approaches for fixing actual IT problems rapidly. Find out more concerning Progent's best practices for network consulting.

  • Granular Pricing
    Progent's pricing model is to charge for online support and on-premises help per minute. Consequently, you are charged exclusively for received support. Progent does not demand a higher rate for off-hours or priority service, and Progent does not bill for travel time except for emergency calls where on-site time is less than 4 hours. Also, Progent applies no registration charge and asks no monthly commitment for services delivered during regular business hours. Many service organizations impose substantial minimum fees or charge in increments of fifteen minutes or longer. Progent's small pricing granularity does away with big invoices for quick fixes. An additional advantage of granular invoicing is that your company won't be tempted to permit simple problems to fester until they grow into major ones. Learn more details about Progent's value pricing for IT outsourcing.

  • Complete Reporting of Network Services
    Progent has developed a comprehensive service reporting system that stores and formats complete documentation for all billed services. Unlike some freelance consultants or small service organizations who provide scant documentation or details of services done, every service delivered by Progent is tracked by full documentation. Each Progent staff member has use of the service reports sent by every consultant to each customer. The discipline of detailing and archiving service activity results in more effective service and avoids a variety of common problems such as when a service client is effectively held captive to a consultant who wonít release vital service information. Read more concerning Progent's documentation of IT outsourcing services.

  • Information Transfer
    Progent is committed to information transfer from Progent's support experts to clients. By teaching customers to handle problems that are within their scope, Progent is able to concentrate on delivering hard-to-find skills where Progent faces few competitors. Small companies who utilize freelance service providers or who employ in-house IT personnel gain when Progent transfers information about new technology and tested methodologies to make their networks more robust, protected, and efficient. Learn more concerning Progent's knowledge transfer services.

How to Contact Progent
In case your Coral Springs, Florida business wants to get in touch with Progent for IT outsourcing, consulting, or technical support, phone 800-993-9400 or see Contact Progent.

Immediate Remote Technical Help
For immediate remote assistance, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



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    Microsoft Windows Server 2012 R2 Essentials is a value-priced, versatile operating system that enables small businesses to make the move from the traditional stand-alone in-house datacenter to the modern hybrid networking paradigm that combines on-premises and cloud-based resources. Progent's Microsoft-certified consultants can provide cost-effective remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can help you to evaluate the possible business advantages of moving to Windows Server Essentials and implementing a hybrid local/cloud model for your computing ecosystem. Progent offers comprehensive project management support to help you plan and carry out an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Azure Cloud platforms and services. Progent can also provide continuing consulting, troubleshooting, and training.

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    DoubleTake/Carbonite Software publishes a selection of products intended to provide small and midsize companies a range of affordable alternatives for backing up and recovering business-critical workloads such as Microsoft Exchange Server, Microsoft SQL, RIM Blackberry, and Microsoft Office SharePoint. Progentís business continuity planning consultants have in-depth experience integrating DoubleTake/Carbonite products into small business IT systems to create a high state of fault tolerance and disaster recovery capability at an affordable price.

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    Altaro VM Backup offers small organizations a dependable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, remote, multi-site, and cloud-hosted environments and also supports low-cost backup to Microsoft Azure storage. Top features include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as short as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level restore options for individual files and emails, support for Windows Server CSV and vCenter for managing larger environments, and support for Microsoft VSS technology to back up online virtual machines with zero downtime. Progent is an Altaro partner and can provide a wide array of services to help you to design, install, optimize and troubleshoot a backup and disaster recovery system based on Altaro VM Backup.

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    Microsoft Windows 2008 R2 Specialist

    Microsoft Windows Server 2008 R2 offers outstanding levels of speed, protection, availability, scalability, and flexibility that accelerate productivity of local, branch office, and mobile workers. Progent's Microsoft-certified experts can provide affordable remote consulting, troubleshooting, and training services to help your company to plan, execute, and manage Windows Server 2008 R2 in order to add substantial business value to your network.

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    Computer Consultants SharePoint 2007

    Progentís Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an advanced solution that uses web-based technology for efficiently connecting people, groups and information. Microsoft SharePoint Server offers a common location for your workers or customers to access, organize, distribute and interact with useful data, documents, and software and to interact with one another. Microsoft SharePoint enables quicker and better decisions, more efficient access across groups and more streamlined business processes. Windows SharePoint Services join workers, clients, teams and projects with the data theyíve created in a manner that makes data convenient to locate, retrieve and re-use. Progent's SharePoint consultants can help you to maintain your current SharePoint solution or upgrade to the latest version of SharePoint.

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  • Configuration Exchange 2007
    Microsoft Exchange On-site Technical Support

    Progent's Microsoft certified support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 upgrade plan that avoids productivity downtime, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to manage. For complex multi-server or multi-location upgrades, Progent offers the experience to complete your move quickly and economically. Progent's Microsoft Exchange Server 2007 support, troubleshooting, and consulting services include expertise with the configuration of outside vendor enhancements of Exchange Server 2007 that are in keeping with your business needs.

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    Sun Solaris Cybersecurity Group

    If your company has a Solaris environment or a mixed-platform network, Progent's CISM and CISSP-premier security specialists can assist your entire organization in a wide range of security topics such as security administration procedures, security design and models, access management products and techniques, software development security, business processes security, hardware security, telecommunications, network and web security, and disaster recovery preparedness. CISM and CISSP stipulate the core competencies and worldwide standards of performance that network security managers are required to master. These accreditations offer IT management the assurance that consultants who have earned their CISM, CISSP or ISSAP certification have the experience and theory to deliver world-class security support and engineering help.

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    Technology Consulting Services Antivirus

    E-Mail Guard from Postini offers constantly upgraded spam and virus filtering, data filtering, and protection from e-mail-borne DHA attacks and DSA attacks. Progent is a Postini partner and service specialist. If your business is too small to purchase for a regular Postini license, you can still get access to Postiniís Perimeter Manager technology via Progentís E-Mail Guard anti-spam and virus defense service offering. Progentís expert e-mail protection professionals can show you how to develop an email security strategy that includes antispam and virus protection technologies and policies.

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    Lync 2013, renamed Skype for Business, allows organizations of all sizes to build a centrally managed and secure communications environment that permits the modern BYOD computing model with instant messaging, real-time presence, web conferencing with app sharing and whiteboard, and both IP and PSTN calling enabled for a broad assortment of stationary PCs and handheld clients. Progent's Microsoft-certified Lync Server 2013 consultants and system integrators can assist your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your present and long-term plans, implement Lync 2013 in a way that expedites your return on investment, and deliver custom webinar and on-premises training to your IT staff and users. Progent offers expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help your organization to combine Lync 2013 with key Office and Office 365 apps such as Outlook clients and PowerPoint.

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    Microsoft Server Troubleshoot Expert

    Progentís IT outsourcing services for small companies include designing 2003 Server, Microsoft .NET Server, and Microsoft BackOffice environments, coordinating migrations Windows XP, Windows Server 2003, Active Directory, and Exchange 2003 Server, Help Desk services, remote and in-person troubleshooting, fixing chronic integration problems, and producing a comprehensive security plan. Progent can help you maximize system reliability and throughput with non-stop configuration, resilient network topology, and proactive network monitoring. Progent also offers project management help for large-scale migrations and can assist with needs assessment, resource identification, bill of materials development, vendor selection, procurement logistics, and complete documentation. Progentís IT outsourcing help also includes training for office productivity programs such as Microsoft Office XP.

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    Progent can assist you to plan and implement an efficient transition from a Sun Solaris-based information system to a network powered by Microsoft Windows and capable of supporting Microsoft's powerful office productivity products, business applications, and developer tools. Progent's Solaris, Windows and Cisco consultants and application specialists can show you how to preserve your information and reduce productivity disruption by developing an effective migration plan that protects your current investments in Sun Solaris application and technology. UNIX-to-Windows transition consulting services offered by Progent include evaluation of current environment, migration planning and testing, MS Exchange migration support, data and application software migration, and server and storage system migration and consolidation.

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    Cisco's Small Business family of wireless access points are Linux-based units engineered as value-priced Wi-Fi APs for small offices. Progent's Cisco CCIE-certified Wi-Fi network consultants can provide remote or on-premises integration and debugging services to help you to design, configure, upgrade, tune, administer and debug Cisco Small Business wireless access point deployments of any scale or topology.

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    Progent can help your business to prepare for, deploy, and operate System Center 2012 R2 Configuration Manager. Progent can assist you to migrate smoothly to Configuration Manager 2012 from an older change management platform or help you to modify your existing SCCM 2012 environment to accommodate your changing IT needs. Also, Progent can help you to create an infrastructure that fully supports SCCM 2012 by providing expertise with associated Microsoft platforms such as Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and Internet Information Services (IIS).

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    Cisco's Catalyst family of Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and management of Wi-Fi access points, tuning wireless throughput by limiting the impact of RF congestion, improving wireless availability with rapid failover, and strengthening security by identifying cyber threats and filtering network traffic according to user class and locale. Progent's Wi-Fi consultants can help your business to configure Cisco Wi-Fi controllers to manage Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi environment or implement an efficient upgrade to Cisco's modern Wi-Fi controller solutions.

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    Progent's Data Center consultants can help you find high availability data centers that meet the particular requirements of your company. High availability co-location sites are especially appealing to small companies because of their low cost and convenience in comparison to pursuing a do-it-yourself strategy. Trying to design an in-house data center with even a minimum degree of fault tolerance is financially prohibitive for the majority of small businesses. Progent is ready to help you reap all the advantages of high availability data centers and 24x7 colo sites by offering a full array of consulting and maintenance services.

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    Progent's Microsoft-certified Intune consultants can help you to understand the business case for utilizing Microsoft Intune for administering your portable devices including laptops, smartphones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can help your company to define policies, set up test systems to evaluate the appropriateness of Intune for your network, deploy Intune throughout your IT ecosystem, combine Intune with System Center Configuration Manager for unified change management, and troubleshoot your Microsoft Intune deployment.

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    Infor CloudSuite Industrial, formerly known as SyteLine, is an ERP platform that incorporates more than a quarter century of experience assisting manufacturing and service organizations to simplify complicated supply chains and improve the efficiency of key processes to get products to market fast and meet customer schedules consistently. Progent can provide the skills of an ERP specialist with over two decades of experience working with the SyteLine/CloudSuite Industrial platform. Progent can provide remote or onsite services that can range from as-needed guidance to end-to-end solution design and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Excel and SQL integration, training, and database administration.

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    System Center 2016 Operations Manager is designed to ensure consistent performance and dependable availability for critical workloads by providing unified, mixed-platform monitoring of physical and virtual infrastructure installed throughout local systems and cloud environments. Progent's SCOM consulting group can provide advanced remote and onsite expertise to assist businesses of all sizes to design, integrate, optimize, update and repair SCOM 2016 solutions. Progent can assist your company to move to SCOM 2016 from older releases of Operations Manager or from different monitoring products, or integrate a variety of monitoring tools into a unified IT management solution. Progent can also show you how to expand your Operations Manager 2016 environment to incorporate resources hosted on public clouds such as Microsoft Azure and Amazon AWS.

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  • Les Kent has a 35-year track record of effective network integration, business management, sales, and operations. He has shown a knack for developing elegant information technology solutions while working as a system designer, application developer, project manager, deployment consultant, and troubleshooter for small companies, start-ups, and global corporations.

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    Progent's ProSight Email Guard solution uses the technology of leading information security vendors to deliver web-based control and world-class protection for your email traffic. The hybrid structure of Email Guard integrates cloud-based filtering with an on-premises gateway appliance to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. ProSight Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall.

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    Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's vast online selling environment and automating their sales, vendors can broaden their market, lower their operating costs, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and costs and get to market quickly.

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    Cisco's Catalyst line of Wi-Fi controllers streamline the management of wireless networks by unifying the configuration and management of wireless access points, optimizing wireless performance by limiting the effect of RF congestion, enhancing Wi-Fi uptime with fast failover, and hardening data security by detecting threats and filtering traffic content according to user class and location. Progent's Wi-Fi consultants can help you to configure Cisco wireless LAN controller appliances to manage Wi-Fi networks of any size. Progent can assist you to administer and debug your current Cisco-based Wi-Fi solution or carry out an efficient transition to Cisco's latest wireless controller technology.

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    Microsoft Lync 2013, renamed Skype for Business, enables businesses of any size to create a manageable and protected communications environment that supports a BYOD computing model with instant messaging (IM), real-time presence, audio/video and web conferencing with app sharing, as well as IP-based and PSTN telephony across a broad assortment of desktop and mobile endpoints. Progent's Microsoft-certified Lync Server 2013 consultants and network architects can assist you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (via Microsoft Lync Online) or hybrid model suitable for your current and future goals, implement Lync 2013 in a way that expedites your ROI, and deliver live webinar and on-premises training to your management team and end users. Progent offers expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with key Office and Office 365 apps including Outlook and PowerPoint.

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    Progent can assist businesses of all sizes to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; plan, implement, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist you to migrate from a legacy edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to enhance and troubleshoot your existing SCVMM 2012 ecosystem so you realize maximum business value.

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    Cisco has developed an extensive array of routers including appliances designed to deliver the security, performance, and reliability required by customers from branch offices to global enterprises. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved reliability and system availability. Progent can show you how to select and configure Cisco routers to establish a solid foundation for your network and to make it economical to expand as you support new users, start new offices, deploy new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent offers expertise in a range of routers powered by the Cisco IOS operating system, including Cisco's 800 series of small business routers, Cisco 1800 and 3800 ISR routers, Cisco 2900 and 3900 G2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, CRS Carrier Routing System for core Networks, as well as legacy 3600 and 3700 Routers.

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    Progentís Microsoft certified experts provide small and mid-size companies world-class consulting support for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to deliver critical software quickly and automatically to appropriate workers, reduce product expense and stay compliant by determining usage profiles, improve Windows protection by improving your awareness of weak points and by delivering targeted patches, manage your external workforce through accepted standards independent of connection or geography, and reduce operational expenses by efficiently exploiting the administrative capabilities built into Windows. Progentís SMS engineers can help you use SMS economically for automated software and application installation, security patch control, and asset tracking management including software and hardware inventory.

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