Affordable Network Help from Microsoft certified Consultants for Businesses in Coral Springs, FL
By delivering professional know-how when you require it, providing specialized expertise for critical business applications, offering innovative services such as virtual data center hosting, billing only for help you receive, and requiring no sign-up fees or retainers for standard services, Progent helps your company to maximize the competitive value of your information network and cut service expenses. Progent recognizes that network security, reliability, and efficiency are as critical to small businesses as to major corporations but that small organizations lack the economy of scale to invest heavily in computer networks and in-house service staffs. Progent's basic value proposition is that no IT support organization can match Progent's ability to deliver the IT support your business needs whenever you need it and at a cost you can afford.
For mid-size and large businesses, Progent can provide co-sourcing and project management services to add to the skills of your internal IT service staff. This can save money and minimize technical risks for big projects such as software design and development, disaster recover/business continuity planning, security audits, merging datacenters, or technology migrations.
Progent can in addition provide access to certified experts to help your company to plan and implement your cloud strategy.
Primary Practice Areas Supported by Progent for Coral Springs, Florida Office Networks
A Microsoft-certified Partner computer support firm that maintains a world-class team of Cisco Premier CCIE network experts and Apple Computer accredited consultants, Progent offers emergency troubleshooting and low-cost remote consulting to Coral Springs, FL companies for a wide range of information technologies such as:
Support Delivery Alternatives Available for Coral Springs, Florida Businesses
Progent offers a variety of options for providing small companies with affordable computer services for technical support, system architecture, hosting services, and IT management outsourcing. Progent's paradigm for providing IT support is based on the Help Desk operational structure common to larger IT support groups. Progent's Help Desk Service Mechanism ensures rapid support, thorough activity documentation, reliable follow-up, and strict cost monitoring for an array of network support delivery modes that include remote repairs, onsite support, high-end consulting, plus server hosting.
Progent's Low-Cost Managed Services for Outsourcing IT Management
- Online Support
Progentís Technical Response Center provides urgent and routine online support for Windows, Linux, Apple OS X, and Cisco-based environments in the United States and globally. Progent's certified support experts can assist customers to troubleshoot and fix hardware and software issues without the expense or delay of on-premises support visits. The background of Progent's IT engineers makes it possible to resolve most IT problems quickly. For the most complex problems, Progent's breadth of expertise makes it possible to escalate support calls to world-class specialists. Progent offers a streamlined, web-accessible registration procedure for first-time customers to address urgent situations and Progent bills by the minute with zero startup charges or time minimums, so you are invoiced only for the support you get. Specialists you can access remotely include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISA-certified security engineers. Find out more details about Progent's online computer support expertise.
- Onsite Support
Progent offers onsite technical support for registered clients in larger cities in the U.S. Progent's on-site service personnel can operate in tandem with Progent's remote service engineers to deliver small and midsize businesses the best of both worlds: onsite support professionals when you need them plus the remote expertise of Progent's seasoned staff of network consultants, security specialists, and business software programmers. The wait time for in-person service calls is typically under 24 hours. Progent requires no start-up or retainer charge for registering as a Progent customer for on-premises service. Learn more details about why to register for Progent's onsite network support services.
- Help Desk
Progent's Standard Help Desk Services offer small businesses a comprehensive service desk solution that manages all facets of online desktop technical support from initial requests through ticketing, remote desktop control, status tracking, problem resolution, and reporting. Progent offers service desk support at a substantial discount off Progent's normal desktop service rates, and Progent can provide the additional option of fast on-demand escalation to subject matter experts to handle challenging problems. for more information, see Help Desk Services.
- IT Consulting Services
Progent offers small and midsize companies budget-friendly availability of enterprise-class consultants who can deliver assistance with critical technologies such as
- Windows Server 2019 migration services, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server and application support, Cisco network design, company-wide network security consulting, fault tolerant it system consulting, virtual server solutions, plus integration, customization and support for business software including accounting, operations, management reporting, CRM, and office productivity packages. Progent can help with one-shot projects such as site relocations and massive system upgrades, longer term projects such as management analytics software development and customization, relational database software programming and DBA services, and web design, continuing services such as System Center 2012 Operations Manager (SCOM 2012) support and SCOM 2016 consulting for IT infrastructure health monitoring and system management, or emergency response such as data restoration and virus cleanup.
- Application Server Hosting
Progent can host critical applications like Exchange Server and SQL Server in order to provide small businesses with greater levels of dependability, protection, and performance than is feasible with the class of in-house data center that is realistically affordable for most small and midsize organizations. Since Progent uses the same facilities that host the gear of some of the world's largest IT organizations, Progent can eliminate the investment in creating and maintaining the infrastructure needed for world-class cooling, electrical failover, and uninterruptible Internet access. For managed applications, Progent can also make sure that upgrades and service packs stay updated, security and efficiency is constantly tracked, and systems and data files are consistently archived and available for full and prompt restoration. Learn more concerning Progent's hosting for Exchange and other mission-critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting service provides full hosting for all of a small organization's servers in an environment that not only provides the highest level of availability and scalability but that is in addition easy for customers to transfer to another support provider or to move internally if your business situation warrants it. Progent's Private Cloud hosting is based on tested virtualization techniques that allow companies with multi-vendor environments to save dramatically on the expense of capital equipment, system maintenance, and network management while achieving enterprise-class reliability and an unparalleled level of vendor flexibility. Unlike conventional SaaS hosting offerings, Progent's Private Cloud Hosting Service covers all server-centric software in a single centrally administered service, can support the multi- platform and loosely standardized networks common with smaller companies, and retains ownership of the software licenses in the customer's hands so that migrating to a different virtual host is quick, reliable, and affordable. This avoids ending up a captive to a single hosting provider while still providing all the cost savings related to ASP and SaaS hosting alternatives.
- Hybrid Cloud Integration Consulting
Progent can provide advanced online support to help organizations of any size integrate their networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can help you to plan and administer cost-effective ecosystems that support Windows and Linux systems and applications in both cloud-only systems or in hybrid architectures that utilize local resources as well as public clouds. To help you to incorporate public cloud services with networks, Progent can provide a range of cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange, Microsoft Azure design and integration services, Amazon Web Services (AWS) cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud planning and integration consulting. Progent has more than 20 years of experience providing high-level consulting expertise online, and Progent can help you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent's affordable ProSight suite of managed services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring is an endpoint protection solution that incorporates next generation behavior machine learning technology to defend endpoint devices and servers and VMs against new malware attacks like ransomware and email phishing, which routinely get by traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to address the entire malware attack lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Key features include single-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
Progent's ProSight Enhanced Security Protection managed services deliver affordable in-depth security for physical and virtual servers, desktops, smartphones, and Exchange email. ProSight ESP utilizes contextual security and modern behavior analysis for round-the-clock monitoring and reacting to cyber assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device control, and web filtering through leading-edge tools incorporated within a single agent managed from a unified control. Progent's security and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that addresses your organization's unique needs and that allows you demonstrate compliance with government and industry data security standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that require urgent action. Progent can also help you to install and verify a backup and disaster recovery solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Exchange email filtering.
- ProSight Data Protection Services: Managed Backup
ProSight Data Protection Services offer small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup activities and allows fast restoration of vital files, applications and VMs that have become unavailable or damaged due to hardware breakdowns, software glitches, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery consultants can deliver advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
- ProSight WAN Watch: Infrastructure Management
Progentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for smaller businesses to diagram, monitor, enhance and troubleshoot their connectivity hardware like routers, firewalls, and wireless controllers plus servers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are always current, copies and displays the configuration of virtually all devices on your network, tracks performance, and sends notices when potential issues are discovered. By automating complex management activities, WAN Watch can knock hours off ordinary chores like making network diagrams, expanding your network, finding devices that require critical software patches, or isolating performance issues. Learn more about ProSight WAN Watch network infrastructure monitoring and management consulting.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Email Encryption
ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of leading data security vendors to provide centralized control and world-class security for your email traffic. The powerful architecture of Progent's Email Guard integrates a Cloud Protection Layer with a local gateway device to provide complete defense against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your security perimeter. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway appliance adds a further layer of inspection for incoming email. For outbound email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.
- ProSight LAN Watch: Server and Endpoint Remote Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network running efficiently by checking the state of vital computers that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT personnel and your Progent engineering consultant so any looming problems can be resolved before they can impact your network Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's network support professionals. Under Progent's ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Since the system is virtualized, it can be moved easily to a different hardware solution without a lengthy and technically risky configuration procedure. With ProSight Virtual Hosting, you are not tied a single hosting service. Learn more about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard data related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By cleaning up and organizing your IT infrastructure documentation, you can save as much as 50% of time spent searching for critical information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT information. Whether youíre making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the data you need the instant you need it. Learn more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and low-cost alternative for small and mid-size businesses to get an unbiased assessment of the health of their network. Powered by some of the leading remote monitoring and management platforms in the industry, and overseen by Progent's certified team of information technology experts, ProSight Network Audits help you see how closely the deployment of your core infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide instant ROI such as a more manageable Active Directory (AD) environment. Both versions also come with a year of cutting-edge remote network monitoring and management (RMM). Advantages can include lower-cost network management, improved compliance with information security requirements, more efficient utilization of network resources, faster troubleshooting, more reliable backup and recovery, and less downtime. Learn more information about Progent's ProSight Network Audits IT infrastructure assessment.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is an affordable service built around a brief discussion with a Progent backup/recovery expert. The interview is intended to evaluate your company's preparedness to block or recover rapidly following an assault by a ransomware strain like Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you personally to gather information concerning your existing AV defense and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to deploy a cost-effective AV and backup system that aligns with your business needs. For more information, visit Progent's ProSight Ransomware Preparedness Report Service.
Special Benefits of Teaming with Progent
As a Microsoft-certified Partner and Small Business Specialist, Progent is an acknowledged leader in supporting the core system software and productivity programs important to most small and medium-size businesses. As a Cisco-qualified partner, Progent also can provide expertise for an increasingly complex array of infrastructure technologies including PIX and ASA firewalls, switches, routers, voice-over-IP solutions, and wireless connectivity. In addition, Progent's
CISSP-Certified cybersecurity experts,
CISM-certified security engineers, CISA-qualified security audit specialists and GIAC-authorized information assurance experts can provide a company-wide perspective on network protection and can help with advanced security projects such as Security information and Event Management (SIEM) solutions to help enterprises comply with industry standards and government requirements for IT data protection and reporting.
The breadth and depth of Progent's consulting team offer a powerful set of benefits to companies trying to maximize the productivity of their information system within an affordable budget. These advantages include:
- Best Practices
Progentís team of Microsoft and Cisco Premier consultants average longer than a decade of hands-on professional experience, in the trenches of network service, performing a wide range of technical tasks for an extensive array of businesses. Every Progent consultant shares a proven collection of personal best practices which are incorporated into company-wide leading practices training that Progent instills in its consulting team. This means that you get not only expert IT skills, but also a consultant with field-tested approaches for resolving actual IT problems rapidly.
Learn additional information concerning Progent's best practices for network consulting.
- Granular Pricing Structure
Progent's pricing model is to charge for online support and on-site help per minute. Consequently, you are charged exclusively for received support. Progent does not impose a more expensive rate for off-hours or emergency service, and Progent does not bill for travel time except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no registration fee and requires no retainer for support services delivered during regular working hours. Many support organizations impose large minimum payments or bill in increments of a quarter hour or longer. Progent's one-minute billing granularity eliminates king-size invoices for quick repairs. An additional benefit of granular invoicing is that clients are less inclined to allow minor problems to fester until they become major problems.
Learn more concerning Progent's value pricing for IT outsourcing.
- Comprehensive Documentation of Delivered Services
Progent has developed a comprehensive service reporting system that records and organizes complete documentation for all billed services. Unlike many independent consultants or local support firms who provide scant documentation or details of tasks performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has access to the service documentation given by each staff member to every client. The practice of documenting and archiving service records results in more effective support and eliminates a slew of common problems such as when a service client is virtually held hostage to a consultant who refuses to release the keys to the kingdom.
Find out additional information about Progent's documentation of IT outsourcing services.
- Information Transfer
Progent practices knowledge transfer from Progent's consultants to customers. By educating clients to resolve technical issues that are within their comfort zone, Progent is able to concentrate on offering hard-to-find skills where Progent has little competition. Small companies who utilize independent consultants or who employ internal support personnel gain when Progent passes on information about critical technology and tested methodologies to make their IT environments more reliable, protected, and efficient.
Read more about Progent's knowledge transfer services.
Get in Touch with Progent
In case your Coral Springs, Florida business wants to contact Progent about network outsourcing, consulting, or tech support services, call 800-993-9400 or refer to Contact Progent.
Immediate Online Network Support
For immediate remote assistance, you can contact Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).