Affordable Network Troubleshooting from Microsoft and Cisco certified Experts for Companies in Corona, CA
By delivering world-class support when you require it, providing specialized knowledge for key applications, providing high-value services such as virtual data center hosting, billing solely for services delivered, and requiring no setup or retainer fees for standard services, Progent enables you to increase the competitive value of your It network and reduce support expenses. Progent understands that network protection, reliability, and efficiency are just as important to small businesses as to major enterprises but that small companies don't have the economy of scale to spend heavily in computer technology and in-house support groups. Progent's fundamental competitive advantage is that no network consulting organization can match Progent's capability to deliver the network support expertise your business needs whenever you need it and at prices you can justify.

For mid-size and large companies, Progent can provide co-sourcing and project management services to add to the skills of your internal network service personnel. Co-sourcing can save money and minimize technical risks for big IT initiatives like application programming, business continuity planning and testing, security audits, office consolidations, or technology migrations.

Progent can also provide access to accredited experts to help your business to plan and execute a sensible cloud computing strategy.

Key Products and Technologies Serviced by Progent for Corona, California Business Networks
A Microsoft-certified Partner consulting company that maintains a large team of Cisco CCIE networking consultants and Apple certified consultants, Progent offers urgent assistance and low-cost online consulting to Corona, CA businesses for a broad range of computer technologies including:

Service Delivery Alternatives Available for Corona, California Companies
Progent offers a selection of alternatives for providing small and midsize businesses with affordable IT services for troubleshooting, system architecture, hosting, and IT management. Progent's model for providing IT support is based on the Help Desk structure common to larger IT groups. Progent's Help Desk Call Center Service Model ensures fast response, thorough activity documentation, consistent follow-through, and strict cost monitoring for an array of IT service delivery modes that include online troubleshooting, onsite help, top-level consulting, as well as server hosting.

  • Remote Support
    Progentís Technical Response Center (TRC) provides urgent and scheduled online support for Windows, Linux, Apple, and Cisco-based environments in the United States and globally. Progent's seasoned support experts can help customers to analyze and repair network issues without the cost or delay of in-person support calls. The background of Progent's IT engineers allows them to resolve the majority of IT problems quickly. For the most complex problems, Progent's breadth of knowledge makes it possible to escalate trouble tickets to advanced specialists. Progent provides a streamlined, web-accessible signup process for new customers to accommodate emergency network problems and Progent bills by the minute with no startup charges or minimums, so you pay only for the help you receive. Experts you can access online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSEs, and CISSP-certified security engineers. Learn additional information concerning Progent's online network support services.

  • Onsite Service
    Progent provides onsite computer assistance for registered clients in major metropolitan areas in the United States. Progent's on-site service technicians can work in conjunction with Progent's online service engineers to deliver small businesses the ideal combination: hands-on service professionals when you require them as well as the on-line expertise of Progent's seasoned staff of IT engineers, security professionals, and business software developers. The response time for on-site support visits is typically under one business day. Progent requires no start-up or retainer fee for registering as a Progent client for on-premises support. Find out more details concerning how to sign up for Progent's onsite network support.

  • Help Desk
    Progent's Standard Help Desk Services offer smaller businesses a complete service desk solution that manages all aspects of online desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent provides help desk services at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex issues. To learn more, visit Online Help Desk Services for Small Businesses.

  • IT Consulting Expertise
    Progent offers small and midsize companies budget-friendly access to enterprise-class consultants who can provide assistance with vital technologies including
  • Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network design, company-wide network security engineering, non-stop network engineering, virtualization solutions, plus integration, programming and support for business programs including accounting, ERP and MRP, management reporting, CRM, and office productivity suites. Progent can provide assistance with short-term projects including site moves and massive system upgrades, longer term projects such as business information software development and customization, database application programming and administration services, and web design, continuing support including System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for IT infrastructure health monitoring and network management, or emergency services like data restoration and virus removal.

  • Application Server Hosting
    Progent offers hosting for critical applications like Exchange Server and Microsoft SQL to provide small and midsize companies with higher levels of availability, protection, and recoverability than is possible with the type of internal data center that is realistically affordable for most small companies. Because Progent utilizes the same data centers that host the gear of some of the world's biggest information technology companies, Progent can save you the expense of building and managing the infrastructure required for enterprise-class environmental control, power backup, and uninterruptible Internet connectivity. For hosted applications, Progent can also make sure that patches and revisions stay updated, protection and performance is continually monitored, and systems and data files are regularly archived and ready for full and prompt recovery. Learn additional information concerning Progent's hosting for Exchange and other mission-critical applications.

  • Private Cloud Hosting
    Progent's Private Cloud hosting provides complete hosting services for the entirety of a small company's servers in a setting that not only provides the top level of availability and extensibility but that is in addition convenient for customers to transfer to a different service provider or to bring in-house if your circumstance warrants it. Progent's Private Cloud hosting is founded on tested virtualization techniques that allow businesses with mixed environments to benefit significantly on the costs of hardware, system support, and network management while achieving enterprise-class availability and an unprecedented degree of vendor alternatives. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting covers all server-based software in a single centrally administered solution, can support the multi- OS and loosely standardized environments typical of small companies, and retains ownership of the software licenses in the customer's possession so that moving to a new virtualized host is quick, reliable, and affordable. This eliminates ending up a prisoner of a specific hosting provider while still providing all the cost savings associated with SaaS hosting services.

  • Hybrid Cloud Integration Consulting Services
    Progent offers expert remote consulting support to help organizations of any size connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid topologies that seamlessly combine on-premises IT assets as well as public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud integration services such as Office 365 integration solutions with on-premises Exchange, Azure design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration projects quickly and within your budget.
Progent's Flat-rate Managed Services for Outsourcing IT Management
Progent's affordable ProSight portfolio of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
    ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior machine learning tools to defend endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to address the entire threat progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
    Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP deployment that addresses your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate attention. Progent can also help your company to install and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.

  • ProSight DPS: Managed Cloud Backup
    ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup processes and enables fast recovery of critical files, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can provide advanced expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, track, reconfigure and troubleshoot their connectivity appliances like routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that network diagrams are always current, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when issues are discovered. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that require important updates, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of top information security companies to provide web-based management and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to keep your network operating efficiently by checking the state of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so any potential issues can be resolved before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hardware environment without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how well the deployment of your essential infrastructure assets adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a cleaner Active Directory (AD) environment. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with data security standards, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure assessment.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent information assurance expert. The fact-finding interview is intended to help assess your organization's preparedness either to stop or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information about your existing antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup/recovery environment that aligns with your business needs. For details, visit The ProSight Ransomware Preparedness Report.

Why Progent Offers the Smart Choice for Corona, California Small Businesses
Progent's staff size, breadth of technical skill, and familiarity with enterprise IT consulting enable small businesses to avoid the problems related to over dependence on small service firms or individual engineers.

Teaming with Progent allows your company to:

  • Avoid Over Reliance on Individual Support Consultants
    For network support, small companies often rely excessively on individual engineers. Although freelance service providers have lower overhead than more substantial support firms and can afford to bill apparently lower fees, they are occasionally too busy to react quickly to urgent network problems. If a freelance consultant is busy with different customer, sick, on travelling, or in class, the absence of replacement staff may force your company to go without help in case of an emergency. As your small business grows, system downtime or difficulties with line-of-business programs become more expensive. The money you thought you were conserving on an independent consultant can be eaten up fast because of lower output. In addition, when freelance engineers encounter new problems, the lack of a large consulting group to count on for advice forces them to train with the meter running while your business ends up footing the bill for their continuing education.

  • Have Access to Experts in Sophisticated Network Issues
    Many small service organizations or independent consultants focused on small company network consulting are capable of delivering routine solutions but don't have the background to deal efficiently with complicated network environments that have a variety of platforms, many sites, Voice over IP systems, remote workforces, interconnected financial and analytical applications, data-driven web sites, and custom line-of-business software. Progent's experience with worldwide companies and Progent's large team of specialists can be valuable to your business because enterprise networks are characteristically complicated, integration problems require thorough understanding of in numerous technical disciplines, and reaching a high level of robustness, reliability, and protection requires enterprise-proven processes.

  • Create a Firm Foundation for Seamless Growth
    Small companies typically begin with an IT system cobbled together on a tight budget. Without a proper architecture, a sequence of ad hoc repairs commonly get piled onto of a weak structure. As a company evolves, reliability and expandability issues can undermine the productivity of the business. Such environments require thorough evaluation, intelligent strategic analysis, and broad-based experience to upgrade to an IT infrastructure that can act as the reliable foundation to handle current business requirements and ease downstream growth.

  • Partner with Solution Providers, Not Product Vendors
    Smaller businesses need guidance and insight to navigate through an ever more complex maze of technology options offered for accelerating growth and improving productivity. Businesses do not need an IT consultant or support organization that tries to promote products. Progent avoids conflicted motives by not selling hardware and software. Progent sells services only. This permits Progent to match technical support with the real needs of customers. Mixing IT consulting and product reselling can lead to a conflict where the proposed solution is based on a preselected technology instead of being based on the true requirements of a small business.

Contact Progent
If your Corona, California business wants to contact Progent to find out about IT outsourcing, consulting, or tech support, phone 800-993-9400 or see Contact Progent.

Fast Remote Technical Assistance
For fast online support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).



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Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The powerful structure of Progent's Email Guard managed service combines a Cloud Protection Layer with a local gateway appliance to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. ProSight Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most unwanted email from making it to your network firewall. This reduces your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises security gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends within your security perimeter.

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Progent's Cisco certified network infrastructure consultants offer high-level support for Cisco Unified Communications Manager (CUCM) (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

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The Help Desk Call Center support model used by Progent's Technical Response Center gives small and midsize businesses an dependable option to reliance on freelance service individuals by offering extensive technical knowledge accessible to numerous engineering groups, optional 24x7 access to urgent help, fast escalation to appropriate engineers for handling even the most intractable issues, service consistency and reliability, quick follow through overseen by seasoned support administrators, a variety of convenient mechanisms for initiating service jobs, plus a high level of process transparency made possible by trouble ticket updates and available through a web-based portal.

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Information Assurance Consultant Services

GIAC was founded in 1999 to validate the knowledge of information technology security experts. GIAC accreditations are acknowledged by businesses and government organizations around the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security services covered under GIAC certification such as evaluating network security mechanisms, event handling, traffic analysis, web application security and security information and event management (SIEM) solutions.

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Citrix XenDesktop Professionals
Citrix XenDesktop Services

Citrix offers a comprehensive family of products that deliver enterprise-level manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of virtual Windows desktops and applications. For delivering virtualized Windows desktops and applications, Citrix has developed XenDesktop and XenApp. For making and administering virtual servers, Citrix offers Citrix XenServer and Essentials for Microsoft Hyper-V. Progent's Citrix-certified engineers can assist you to assess the strategic advantages of Citrix technology and can help you plan, test, deploy, troubleshoot, and support Citrix solutions.

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Apple Macintosh Security Audits IT Services
Engineer for Mac Network Security

Progent's certified security consultants can help you protect your Mac network through professional services including running security audits, recovery from virus and denial of service penetrations, configuring firewalls, integrating safe remote and mobile connectivity, installing monitoring software for protection against viruses, spam, and directory harvest attacks, and developing a comprehensive security strategy appropriate for the specific objectives of your business network.

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Check Point Software Blade Security Consultancies

Progent's Check Point Software experts can help you choose and deploy Check Point Software Firewall utilities and hardware powered by Check Point's technology to provide an affordable and effective security solution for your IT network. Progent can also show you how to integrate other Check Point products such as Check Point ZoneAlarm and Check Point UTM-1 firewalls with security solutions from other vendors and offer a central stop for on-going technical support, maintenance, training, and design expertise.

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Network Consultants for Debian Linux
Professionals for Mandriva Linux

Progent's Linux consulting experts offer small and mid-size businesses and software developers support for administering and supporting Linux systems that coexist with Microsoft-based networks. Progent can give your organization access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM and CISA certification. This broad range of expertise provides you with an easy one-stop consulting firm to help you build and maintain a secure and robust mixed-platform connectivity and communications solution that supports Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux platforms including RedHat, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo Linux, Mandrake, Debian GNU/Linux, and Slackware.

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UNIX with Windows Computer Engineer
Support and Integration for Windows, UNIX, Solaris

Progent's UNIX platform support services offer small businesses and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide range of expertise offers you a convenient one-stop consulting firm to help you create and maintain a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX including Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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Remote Technical Support for Microsoft SQL Server 2014
SQL Server 2014 Cluster Shared Volumes Consultants

Microsoft SQL Server 2014 incorporates major improvements in critical areas including speed, uptime, compliance, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory technology that works transparently across all workloads including Online Transaction Processing (OLTP), enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services including planning, deployment, management, troubleshooting, and software development services to help businesses of all sizes to achieve maximum business value from their SQL Server 2014 deployment.

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wireless VoIP phone integration On-site Technical Support
wireless IP phone integration Computer Consultants

Cisco's wireless IP phones are industrial-grade Wi-Fi devices designed for professionals who are on the move within campus, warehouse, retail or other venues where IT management requires user endpoints that offer more control, security and ruggedness than is achievable with the Bring-Your-Own-Device mode of workplace communications. Successful integration of Cisco's wireless IP phones usually demands that you set up and fine tune many key pieces of your wireless infrastructure including wireless access points, routers, wireless LAN controllers, and call management tools. Progent's Cisco-certified experts can provide online and onsite assistance to help your organization create and administer a Cisco wireless IP phone deployment by delivering services that range from debugging the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing services for updating the wireless infrastructure of a campus.

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Stealth Penetration Testing Consulting Services
Protecting for Stealth Penetration Testing

Stealth intrusion checking is a key component of any overall network security plan. Progentís security professionals can perform thorough intrusion tests without the knowledge of your organization's in-house IT resources. Stealth penetration checking uncovers whether current security monitoring systems such as intrusion detection warnings and event log monitoring are properly set up and actively observed.

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Operations Manager Case Study
MOM Case Study

Before Progentís Microsoft Operations Manager solution, system issues were approached reactively, once users were impacted by them. With the benefit of proactive, computer generated warnings and trend analyses created by Microsoft Operations Manager, Progent can now address server problems before they grow to be critical enough to impact network uptime. Because of MOM, Progent can deal with looming problems before clients are aware that the problems are there. Progent has expertise with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small company IT systems enterprise-class service continuity, safety and performance.

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Engineer for Private Cloud Virtual Datacenter Hosting
ProSight Private Cloud Services Engineers

Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's production servers in a solution that delivers the maximum level of dependability and expandability and is also simple to transfer to any data center. ProSight Virtual Hosting and management services are based on mature virtualization technologies that enable small companies with mixed- platform IT systems to economize significantly on the expense of capital investments, system maintenance, and network administration while achieving world-class reliability and an unprecedented level of vendor independence.

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Small Business Tech Services
Server Setup for Small Office

Progent is a leader in cost-effectively providing enterprise-class IT help to small companies. Progent's success in handling the network service requirements of the chronically underserved small company market is the cumulative result of key technical and process innovations that have removed a great deal of the traditional costs out of managing network service, added unmatched technical skill into the support mechanism, and dramatically accelerated the solution cycle.

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Progentís National Support Center provides national remote troubleshooting for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Premier service experts provide telephone help and online secure network access to isolate and repair technical problems quickly and economically. The scope of technical expertise represented by Progent's team of nationwide service professionals makes it possible to escalate even the toughest network issues to qualified experts as required.

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Microsoft Certified Operations Manager Online Technical Support
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Small to middle size companies can now get all the benefits of System Center Operations Manager 2007 and also have quick access to Progentís Microsoft Certified IT support professionals. With Progent's economically priced network service packages, small organizations can choose a simple Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing solution. Progent supports Operations Manager 2007 to provide small company information systems world-class reliability, protection, and productivity.

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SCVMM 2012 Backup and Recovery Computer Consultants
SCVMM 2012 and Hyper-V Configuration

Progent's Microsoft-certified consultants can help businesses of all sizes to adhere to leading practices to set up SCVMM 2012 hosts, networking, storage, and library resources; design, implement, and administer private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your company to move from a legacy release of System Center Virtual Machine Manager or from a third-party virtualization management system, and Progent can assist you to enhance and repair your current SCVMM ecosystem so you get the highest possible return on investment.

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ProSight Email Guard Content Filtering Consultant Services
ProSight Email Guard Spam Filtering Services Technology Professional

Progent's ProSight Email Guard solution uses the technology of top data security vendors to provide centralized management and comprehensive protection for your email traffic. The powerful architecture of Email Guard combines cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of threats from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter.

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Consultants for Private Cloud Solutions
ProSight Private Cloud Services Specialist

Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small company's servers in a solution that gives the highest degree of availability and scalability and is in addition easy to move to any data center. ProSight Virtual Hosting and management options are built on mature virtualization platforms that allow small and midsize companies with mixed- platform IT systems to economize dramatically on the costs of capital equipment, system maintenance, and IT management while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.

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Azure and SQL Server integration Consult
Azure migration Reports

Progent can help you with any stage of Microsoft Azure integration including needs definition, prerequisites assessment, system architecture, pre-production testing, implementation, centralized management, performance optimization, software license controls, disaster recovery strategies, security planning, and compliance validation. Progent can help you to set up and debug firewalls and VPN tunnels so that your clients can securely access to Azure services, and Progent's Microsoft-certified consulting experts can assist you integrate key Microsoft platforms to run in the cloud including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also help your organization to create a hybrid cloud ecosystem that seamlessly integrates physical datacenters with Azure services.

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ProSight Email Guard Content Filtering Consultant Services
Engineer for ProSight Email Spyware Protection

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Progent's ProSight Email Guard uses the technology of top information security vendors to provide web-based management and world-class protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises gateway appliance to provide complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. The cloud filter acts as a first line of defense and keeps most unwanted email from making it to your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage. ProSight Email Guard's onsite security gateway device adds a deeper level of analysis for incoming email. For outbound email, the on-premises security gateway offers anti-virus and anti-spam filtering, DLP, and encryption. The onsite gateway can also assist Exchange Server to monitor and safeguard internal email that originates and ends inside your corporate firewall.

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Office Word for Mac Instruction
Office Word for Mac Train

Progent offers onsite education designed for individuals who wish to expand their knowledge of the Apple macOS and OS X platform, Mac computers, or Mac office applications including Word, Excel, and Outlook for Mac. Progent also can provide customized group or individual webinar training for Mac applications.

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Microsoft Certified Partner Windows 10 Business Store Portal Technology Consulting
Microsoft Windows 10 Assessment and Deployment Kit Engineer

Progent's Microsoft-certified consulting experts can assist businesses of any size to assess Windows 10 or to upgrade to Windows 10 from an older release of Microsoft Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 offered by Progent's consultants include Return on Investment analysis, project management, compatibility testing, test lab systems, virtualization strategies, Cloud solutions, mobile management, telecommuter connectivity, data and identity security, streamlined provisioning and administration, network design, wired/wireless convergence, business continuity planning, group and personal training for network management personnel and users, and post-migration technical help.

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SQL Server 2016 Mobile Reports Consulting
Specialists for SQL Server 2016 Always Encrypted

SQL Server 2016 offers major improvements in speed, capacity, security, uptime, BOYD integration, plus integrated BI. New features include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, Hadoop support, Always Encrypted mode, Mobile Report Publisher, and seamless control over on-premises and cloud-resident operations and services. Progent's Microsoft-certified consulting team can provide online and onsite expertise to help organizations of any size to deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Dynamics CRM, Skype for Business, and System Center Operations Manager.

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ERP, MRP, Accounting System Programming Firms

Progent's team of application experts offer advanced support, software programming, deployment assistance, and online training for popular applications that address vital areas including ERP and MRP, general accounting, business reporting, web commerce application development, and the MS Office suite of business productivity solutions. As a Microsoft Partner with decades of experience delivering high-level consulting and troubleshooting support online, Progent can assist clients anywhere in the U.S. to save the lost productivity and fees associated with travel and on-site visits without compromising the effectiveness of consulting services.

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Nexus Switch VXLAN IT Services
Nexus 3000 Switch Technology Consulting Services

Cisco Nexus switches are intended to provide the throughput, expandability, resilience, virtualization support, density, security and ease of management needed to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch experts are available to provide online and onsite consulting services to assist you to design an optimal network architecture, build test systems to validate your network design, install and configure Nexus switches, define and implement appropriate policies, run security vulnerability assessments, set up proactive monitoring, consolidate network resources through virtualization technologies, analyze and repair switching and routing issues, optimize system performance, perform capacity planning, and set up the powerful fault-tolerant capabilities available for Nexus products. Progent can also help your business to migrate efficiently from legacy Nexus switches or Catalyst switches to current Nexus switches.

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Microsoft Certified Windows Server 2016 Hybrid Configuration Onsite Technical Support
Windows Server 2016 Credential Guard Online Troubleshooting

Progent's Microsoft-certified IT consultants can provide Windows Server 2016 integration consulting services to help businesses of all sizes to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help your company to evaluate the business benefits of Windows Server 2016 for your enterprise and can help you with any facet of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can assist you to take advantage of the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, Virtual Machine software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

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Remote Consulting for Microsoft Office XP
Microsoft Office XP Consulting Firms

To provide economical network support for small companies, Progent has developed comprehensive computer outsourcing packages that give small organizations fast access to network help without requiring you to hire, train, and manage a large full-time computer support team. Progentís IT outsourcing services offer you an affordable alternative for creating a protected and reliable system for your important Windows office productivity products such as Microsoft Office XP and Microsoft Office 2003.

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