Expert Remote Service for Corona, California Computer Networks from Certified Engineers
Small businesses have typically been ignored by large network service firms. Some small businesses permit themselves to become dangerously dependent on individual engineers or small consulting organizations who lack the size or broad skill sets to react quickly or efficiently to network emergencies. Other small businesses resort to mass-market service firms staffed with personnel able to provide by-the-numbers fixes for common problems but who do not have the experience and technical scope to handle the diversity of environments and lack of standards that characterizes small business information networks.
Progent's time-tested methodology for delivering affordable and successful technical service to small businesses has made Progent among the most respected Microsoft-certified network consulting firms in the industry. Progent has provided online help to small businesses in every state in the country (See Progent's client testimonials).
For larger businesses, Progent can provide co-sourcing services to supplement the skills of your internal network support personnel. This can save money and minimize technical risks for big projects such as software development, disaster recover/business continuity planning and testing, security audits, merging datacenters, or software migrations and upgrades.
Progent can also provide access to accredited consultants to assist your company to plan and implement a sensible cloud computing strategy.
Primary Technical Areas Serviced by Progent for Office Networks in Corona, California
Progent's nationwide team of industry certified support professionals offers assistance for all facets of network systems used by businesses of any size. Technologies supported by Progent in Corona include:
Service Delivery Alternatives Available for Corona, California Companies
Progent has a variety of options for providing small businesses and local governments with cost-effective computer services for technical support, consulting, hosting, and network management outsourcing. Progent's model for providing computer support services is based on the Help Desk operational structure familiar to larger IT support organizations. Progent's Help Desk Service Model promotes rapid support, thorough activity records, reliable follow-through, and strict expense control for an array of network support delivery options that include online repairs, in-person help, high-end consulting, plus server hosting.
Progent's Flat-rate Managed Services for Remote Network Monitoring and Management
- Remote Support
Progentís Technical Response Center provides urgent and routine remote support for Microsoft Windows, Linux, Apple OS X, and Cisco-powered systems in the United States and worldwide. Progent's certified support professionals can assist clients to troubleshoot and fix network issues without the cost or delay of travel for onsite service visits. The background of Progent's network engineers makes it possible to resolve the majority of IT issues rapidly. For complex issues, Progent's breadth of expertise makes it possible to escalate troubleshooting tasks to advanced specialists. Progent provides a convenient, web-accessible signup procedure for first-time customers to accommodate urgent network problems and Progent bills per minute with no sign-up fees or time minimums, so you pay only for the assistance you get. Experts you can access online include Cisco-premier CCIE network engineers, Microsoft-Certified MCSEs, and CISA-certified security professionals. Find out more information concerning Progent's online network troubleshooting expertise.
- On-site Support
Progent offers onsite technical support for signed-up clients in larger cities in the United States. Progent's on-site support technicians can operate in conjunction with Progent's remote support experts to give small companies the ideal combination: onsite support technicians when you require them as well as the on-line help of Progent's seasoned team of network engineers, security professionals, and business application developers. The response time for in-person support visits is typically less than one business day. Progent requires no sign-up or retainer fee for registering as a Progent client for onsite service. Learn more about how to sign up for Progent's in-person network support services.
- Help Desk Call Center
Progent's Contact Center Outsourcing Services are intended for all businesses and local governments who require prompt and reliable access to a professional Help Desk Call Center with efficient telephone assistance, online repair tools, and sufficient technical strength for full escalation. Since smaller businesses typically have tight IT funds and can spare scant management bandwidth for dealing with IT support, Progent's Help Desk Call Center Outsourcing Services could be the most efficient way to make sure that business information systems stay up and running. Learn more details about Progent's Contact Center outsourcing services.
- Consulting Services
Progent provides small and midsize businesses affordable access to world-class IT professionals who can deliver assistance with vital products and technologies such as
- Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server and application support, Cisco network design, network protection consulting, fault tolerant network engineering, virtualization solutions, plus integration, programming and support for small business programs such as financials, ERP and MRP, business analytics, sales automation, and productivity software. Progent can help with short-term projects including site relocations and massive system migrations, extended initiatives such as management reporting application programming and support, database software development and administration support, and web development, continuing services such as System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting services for IT infrastructure monitoring and network management, or urgent response such as data restoration and virus removal.
- Application Server Hosting
Progent can host key applications such as Microsoft Exchange Server and MS SQL in order to provide small companies with higher levels of availability, protection, and performance than is feasible using the type of internal data center that is achievable for the majority of small and midsize organizations. Because Progent utilizes the same data centers that host the equipment of many of the world's largest IT organizations, Progent can save you the cost of building and managing the infrastructure required for world-class environmental control, power failover, and redundant Internet connectivity. For hosted application servers, Progent can also ensure that patches and revisions stay updated, security and efficiency is constantly tracked, and systems are regularly archived and available for full and prompt recovery. Learn additional information about Progent's hosting services for Microsoft Exchange Server and other critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting offers full hosting for all of a small company's production servers in an environment that not only provides the highest degree of availability and expandability but that is also simple for clients to migrate to another service provider or to move internally if your situation warrants it. Progent's Private Cloud hosting service is based on tested virtual server techniques that allow small businesses with multi-vendor networks to benefit significantly on the costs of capital equipment, infrastructure maintenance, and IT management while getting world-class availability and an unprecedented level of vendor flexibility. In contrast to conventional SaaS hosting models, Progent's Private Cloud Hosting Service encompasses all server-based software in one centrally managed package, can support the mixed- platform and non- standardized networks typical of small companies, and keeps control of the software licenses in the customer's possession so that moving to a new virtualized host is fast, safe, and inexpensive. This eliminates ending up a captive to a specific hosting service while still providing all the savings associated with SaaS hosting alternatives.
- Hybrid Cloud Integration Consulting Services
Progent offers advanced online support to help businesses of any size integrate their IT infrastructure with popular public cloud platforms including Azure and Amazon AWS. Progent can assist you to design and manage cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-only solutions or in hybrid network models that seamlessly combine on-premises IT assets as well as cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a variety of cloud migration services that include Office 365 integration with on-premises Exchange, Microsoft Azure design and integration consulting, Amazon Web Services cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging. Progent has over 15 years of experience delivering advanced consulting expertise remotely, and Progent can help you complete your cloud integration projects on schedule and affordably.
Progent's low-cost ProSight family of outsourced network management services is intended to provide small and mid-size businesses with enterprise-class support and cutting-edge technology for all aspects of information assurance. ProSight managed services available from Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based analysis tools to guard endpoints and servers and VMs against new malware assaults like ransomware and file-less exploits, which routinely get by legacy signature-based AV tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and offers a unified platform to automate the entire malware attack lifecycle including protection, detection, containment, cleanup, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to security assaults from all attack vectors. ProSight ESP offers firewall protection, penetration alerts, device control, and web filtering through cutting-edge technologies packaged within a single agent managed from a unified control. Progent's security and virtualization experts can help you to design and implement a ProSight ESP environment that meets your organization's specific needs and that allows you achieve and demonstrate compliance with government and industry data protection regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that call for immediate action. Progent's consultants can also help you to install and verify a backup and restore solution like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange email filtering.
- ProSight DPS: Managed Backup and Recovery
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital data, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be protected on the cloud, to a local storage device, or to both. Progent's cloud backup specialists can provide world-class support to configure ProSight Data Protection Services to to comply with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Find out more about ProSight Data Protection Services Managed Backup and Recovery.
- ProSight WAN Watch: Network Infrastructure Management
ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for smaller organizations to map, monitor, optimize and troubleshoot their connectivity appliances like switches, firewalls, and load balancers as well as servers, endpoints and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network maps are kept current, copies and manages the configuration of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are discovered. By automating tedious network management activities, ProSight WAN Watch can cut hours off common tasks like network mapping, reconfiguring your network, locating devices that require critical updates, or isolating performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management services.
- ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption solution that incorporates the technology of leading information security vendors to deliver web-based control and comprehensive security for all your email traffic. The hybrid structure of Email Guard combines cloud-based filtering with a local security gateway device to provide complete defense against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a preliminary barricade and keeps most unwanted email from reaching your security perimeter. This reduces your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the on-premises gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The local security gateway can also help Microsoft Exchange Server to track and safeguard internal email that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus blocking, content filtering and data loss protection.
- ProSight LAN Watch: Server and Endpoint Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network operating efficiently by tracking the health of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alert is transmitted automatically to your designated IT management staff and your Progent consultant so any potential problems can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the operating system platforms, and the applications. Because the system is virtualized, it can be moved immediately to an alternate hardware solution without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and protect data about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre planning improvements, performing regular maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require the instant you need it. Learn more details about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and low-cost way for small and medium-size organizations to get an unbiased evaluation of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the configuration of your core network assets adhere to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate ROI like a cleaner Active Directory (AD) environment. Both versions also include a year of advanced remote network monitoring and management (RMM). Benefits can include easier network management, improved compliance with data security requirements, more efficient utilization of IT assets, faster troubleshooting, more reliable backup and restore, and higher availability. See more information about ProSight Network Audits network infrastructure assessment.
The ProSight Ransomware Preparedness Report Service
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent backup/recovery consultant. The interview is intended to evaluate your organization's ability either to block or recover quickly after an assault by a ransomware variant like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information concerning your current antivirus tools and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to build a cost-effective AV and backup environment that aligns with your company's needs. For details, see The ProSight Ransomware Preparedness Report Service.
Why Progent Offers the Smart Choice for Corona, California Small Businesses
Progent's staff size, breadth of information technology skill, and familiarity with corporate IT consulting enable small and midsize businesses to avoid the pitfalls related to excessive dependence on thinly staffed service organizations or individual consultants.
Teaming with Progent allows your business to:
- Avoid Excessive Dependence on Individual Consultants
For network services, small businesses often rely excessively on freelance engineers. Though individual support providers carry lower overhead than larger IT service organizations and can typically bill apparently smaller rates, individuals are occasionally too overworked to respond quickly to urgent problems. If a freelance engineer is occupied with different client, sick, on vacation, or in class, the absence of replacement personnel may require your company to go without assistance in case of a crisis. As your small business expands, network downtime or problems with critical applications become more expensive. The dollars you believed you were conserving on a freelancer can disappear fast because of lost productivity. Also, when independent consultants confront unfamiliar problems, the unavailability of a big engineering group to rely on for help requires them to train in place while your organization ends up footing the costs for their ongoing training.
- Gain Access to Expertise in Sophisticated IT Issues
Many smaller service firms or independent consultants who concentrate on small company network support are capable of providing connect-the-dots fixes but don't have the background to work efficiently with complicated network configurations that have a variety of platforms, many offices, VoIP implementations, remote workers, integrated financial and operational software, eCommerce, and specialized line-of-business software. Progent's background with worldwide companies and Progent's large group of specialists can be valuable to your small business because enterprise networks are by nature complex, support issues demand thorough knowledge in numerous technical areas, and reaching an acceptable level of stability, reliability, and protection calls for enterprise-proven best practices.
- Build a Solid Basis for Growth
Small companies typically begin with an IT system cobbled together on a shoestring budget. Without a proper architecture, a series of band-aid fixes commonly get thrown onto of a marginal structure. As a company evolves, reliability and expandability issues can obstruct the success of the organization. Such networks require thorough evaluation, intelligent business analysis, and in-depth expertise to upgrade to an IT environment that will act as the solid foundation to meet critical business requirements and support downstream expansion.
- Partner with Solution Providers, Not Product Vendors
Small businesses require direction and insight to navigate through an ever more complicated array of IT alternatives offered for accelerating business growth and improving productivity. They do not need a network engineer or service organization that attempts to promote products. Progent avoids conflicted motives by not reselling any products. Progent offers services and expertise exclusively. This permits Progent to align technical support services with the real interests of clients. Mixing IT consulting and product reselling can lead to a situation where the recommended solution is built around a predetermined vendor rather than being based on the true requirements of a client.
Get in Touch with Progent
In case your Corona, California business needs to get in touch with Progent about network outsourcing, consulting, or technical support services, phone 800-993-9400 or see Contact Progent.
Fast Remote Technical Support
For immediate online technical support, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).