Low-cost Network Support from Microsoft and Cisco Qualified Experts for Companies in Corona, CA
By offering professional know-how whenever you need it, making available in-depth knowledge for critical business applications, providing high-value services such as virtual data center hosting, invoicing solely for help delivered, and charging no sign-up fees or retainers for standard services, Progent allows your company to increase the business value of your It network and reduce service costs. Progent appreciates that information system protection, reliability, and efficiency are as important to small companies as to large enterprises but that small organizations lack the economy of scale to spend heavily in information technology and internal support staffs. Progent's basic value proposition is that no IT consulting firm can equal Progent's ability to provide the network support expertise your company requires whenever you need it and at prices you can justify.
For mid-size and large companies, Progent can provide co-sourcing and project management support to reinforce the technical skills of your internal network service team. This can cut costs and help meet schedules for big projects like application programming, disaster recover/business continuity planning, network security audits, merging datacenters, or technology migrations and upgrades.
Progent can in addition provide the services of accredited experts to assist your business to plan and implement a sensible cloud strategy.
Popular Products and Technologies Supported by Progent for Business Networks in Corona, California
Progent's national group of industry certified experts offers support for all facets of network systems deployed by organizations of any size. Areas served by Progent in Corona include:
Service Delivery Options Available for Corona, California Businesses
Progent has a variety of alternatives for providing small and midsize businesses with cost-effective IT services for troubleshooting, system architecture, hosting services, and IT administration. Progent's model for providing computer support is built on the Call Center operational structure familiar to big IT support organizations. Progent's Help Desk Support Mechanism ensures fast support, thorough service records, dependable follow-up, and strict cost control across a range of network service delivery alternatives that include remote repairs, in-person help, high-end consulting, as well as server hosting.
Progent's Fixed-price Managed Services for Remote Network Monitoring and Management
- Online Support
Progentís Technical Response Center (TRC) provides emergency and scheduled remote support for Windows, Linux, Apple, and Cisco-powered systems in the United States and globally. Progent's seasoned support experts can assist customers to analyze and fix network problems without the expense or time loss of in-person support calls. The experience of Progent's network consultants makes it possible to resolve most IT problems quickly. For the most complex problems, Progent's depth of expertise makes it possible to escalate troubleshooting tasks to world-class specialists. Progent offers a convenient, web-based signup procedure for new customers to address emergency network problems and Progent bills by the minute with no startup fees or time minimums, so you are invoiced only for the assistance you get. Experts you can access online include Cisco-certified CCIEs, Microsoft-certified MCSEs, and CISM-certified security engineers. Learn more information concerning Progent's remote network support expertise.
- On-site Support
Progent offers on-site technical support for signed-up clients in larger cities in the U.S. Progent's on-site support personnel can operate in tandem with Progent's remote service engineers to deliver small and midsize companies the best of both worlds: onsite service technicians when you require them as well as the on-line expertise of Progent's seasoned team of network engineers, security professionals, and business software developers. The wait time for on-site service calls is usually less than 24 hours. There is no start-up or retainer charge for becoming a Progent customer for on-premises service. Find out more details about how to sign up for Progent's onsite computer support.
- Phone Support
Progent's Help Desk Services are designed for small and midsize businesses who need prompt and reliable support from a professional Contact Center with effective phone support, remote repair capability, and sufficient technical depth for all needed escalation. Since smaller businesses usually have tight information technology funds and can provide scant executive bandwidth for dealing with network support, Progent's Help Desk Services can be the most efficient option to make sure that small business computer systems stay up and running. Learn more concerning Progent's Help Desk outsourcing services.
- Consulting Expertise
Progent provides small companies budget-friendly availability of enterprise-class IT professionals who can provide help with critical technologies including
- Windows Server 2019 migration services, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server expertise, Cisco network architecture, company-wide network protection engineering, high availability network design, virtualization solutions, plus configuration, customization and training for small business software including financials, operations, reporting, CRM, and office productivity suites. Progent can provide assistance with one-shot projects including site relocations and massive system upgrades, longer term projects like business information software development and support, database software programming and administration services, and web development, on-going services such as Microsoft System Center 2012 Operations Manager support and Operations Manager 2016 consulting services for network monitoring and network administration, or emergency services such as disaster recovery and malware removal.
- Application Hosting
Progent can host mission-critical business applications like Exchange and MS SQL in order to provide small and midsize companies with greater degrees of availability, security, and performance than is possible with the type of internal data center that is achievable for most small organizations. Since Progent uses the same data centers that support the equipment of some of the world's biggest IT organizations, Progent can save you the investment in creating and managing the systems needed for world-class environmental control, power failover, and uninterruptible Internet connectivity. For managed applications, Progent can also see to it that upgrades and service packs remain updated, protection and efficiency is continually tracked, and systems are regularly archived and ready for complete and prompt recovery. Find out additional information about Progent's hosting services for Exchange and other mission-critical applications.
- Private Cloud Hosting Services
Progent's Private Cloud hosting service provides full hosting for all of a small or midsize organization's production servers in a setting that not only provides the highest level of dependability and scalability but that is also simple for customers to transfer to another service firm or to move in-house whenever your business situation warrants it. Progent's Private Cloud hosting service is built around proven virtualization techniques that permit small businesses with mixed networks to save significantly on the expense of capital equipment, system support, and network management while achieving enterprise-class availability and an unparalleled degree of vendor alternatives. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-centric applications in a single centrally managed service, can handle the mixed- platform and non- standardized environments common with smaller companies, and retains ownership of the licenses in the customer's hands so that moving to a new virtualized host is fast, safe, and affordable. This avoids becoming a prisoner of a single hosting provider while still offering all the cost savings associated with ASP and SaaS hosting services.
- Hybrid Cloud Migration Consulting
Progent offers expert remote support to help companies of any size integrate their networks with popular public cloud platforms including Azure and Amazon AWS. Progent can assist you to plan and manage hybrid environments that support Windows and Linux systems and applications in either cloud-only systems or in hybrid network models that seamlessly combine on-premises resources along with public clouds. To assist you to incorporate public cloud services with networks, Progent can provide a variety of cloud migration services that include Office 365 Exchange Online integration with on-premises installations of Exchange, Azure design and integration consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and troubleshooting. Progent has over 15 years of background providing high-level consulting services online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Progent's affordable ProSight portfolio of managed services is intended to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance and compliance. Managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior analysis tools to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and email phishing, which easily get by legacy signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and provides a single platform to manage the complete threat lifecycle including protection, detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Unified Endpoint Security
Progent's ProSight Enhanced Security Protection (ESP) managed services deliver affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses contextual security and modern behavior analysis for continuously monitoring and responding to security threats from all vectors. ProSight ESP offers firewall protection, intrusion alarms, endpoint management, and web filtering via leading-edge technologies incorporated within one agent accessible from a single control. Progent's security and virtualization experts can assist your business to plan and configure a ProSight ESP environment that addresses your company's specific needs and that helps you prove compliance with government and industry data security regulations. Progent will help you specify and implement policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that call for urgent action. Progent can also assist your company to install and verify a backup and disaster recovery solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.
- ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services provide small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables rapid restoration of critical data, applications and VMs that have become lost or corrupted due to component breakdowns, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images/, plus Microsoft Hyper-V and VMware virtual machine images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can provide advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup and Recovery.
- ProSight WAN Watch: Infrastructure Management
Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map out, track, reconfigure and troubleshoot their networking appliances like routers, firewalls, and wireless controllers as well as servers, printers, client computers and other networked devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network maps are always updated, copies and displays the configuration of virtually all devices on your network, tracks performance, and generates alerts when problems are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can knock hours off ordinary chores like network mapping, expanding your network, finding devices that require important software patches, or isolating performance bottlenecks. Learn more details about ProSight WAN Watch infrastructure management services.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email security platform that uses the services and infrastructure of leading data security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with a local gateway appliance to provide advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer serves as a first line of defense and blocks the vast majority of threats from reaching your network firewall. This decreases your vulnerability to external attacks and conserves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper level of inspection for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam protection, protection against data leaks, and encryption. The on-premises gateway can also help Microsoft Exchange Server to monitor and protect internal email that originates and ends within your corporate firewall. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.
- ProSight LAN Watch: Server and Endpoint Monitoring
ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management techniques to keep your IT system operating at peak levels by checking the health of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT management staff and your Progent engineering consultant so all looming issues can be resolved before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and managed by Progent's network support professionals. Under Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the apps. Since the system is virtualized, it can be ported immediately to a different hardware environment without a time-consuming and difficult configuration process. With ProSight Virtual Hosting, you are not locked into a single hosting service. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, retrieve and safeguard data related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or warranties. By updating and organizing your network documentation, you can save as much as 50% of time wasted trying to find critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents required for managing your network infrastructure like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT data. Whether youíre planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more about Progent's ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and medium-size organizations to obtain an unbiased assessment of the health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how well the deployment of your essential network assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI like a cleaner Active Directory environment. Both versions also include one year of state-of-the-art remote network monitoring and management. Advantages can include easier network management, better compliance with information security regulations, more efficient utilization of IT resources, faster problem resolution, more reliable backup and recovery, and less downtime. See more information about Progent's ProSight Network Audits IT infrastructure review.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone interview with a Progent backup/recovery expert. The interview is designed to evaluate your company's preparedness either to stop or recover quickly following an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to gather information about your current security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report document describing how you can apply industry best practices to build a cost-effective AV and backup system that meets your business requirements. For more information, refer to The ProSight Ransomware Preparedness Report Service.
Why Progent Is the Right Alternative for Corona, California Small Businesses
Progent's size, breadth of information technology expertise, and experience with corporate IT consulting enable small and midsize companies to sidestep the problems related to over reliance on thinly staffed support organizations or independent consultants.
Working with Progent allows your company to:
- Avoid Excessive Dependence on Freelance Consultants
For IT services, small businesses often rely heavily on freelance engineers. Though individual service providers have lower expenses than larger support organizations and can typically charge nominally smaller rates, individuals are frequently spread too thin to react rapidly to critical situations. If an independent engineer is occupied with different customer, sick, on vacation, or in class, the lack of backup staff may force your company to wait for help during an emergency. As your company expands, network unavailability or problems with critical programs get more expensive. The dollars you believed you were conserving on an independent consultant can disappear fast because of lower productivity. Also, when freelance consultants encounter new problems, the unavailability of a large engineering group to depend on for advice requires them to learn on the job while your business ends up with the bill for their ongoing education.
- Have Access to Expertise in Advanced IT Solutions
The majority of small support firms or freelance engineers who concentrate on small business network consulting may excel at providing routine fixes but lack the experience to work efficiently with complex IT infrastructures that have mixed platforms, many offices, Voice over IP systems, mobile clients, integrated accounting and operational software, data-driven web sites, and specialized business software. Progent's background with global enterprises and Progent's large staff of specialists can be valuable to your small business because enterprise environments are characteristically complicated, integration issues demand in-depth knowledge in many technical disciplines, and achieving an acceptable degree of stability, availability, and protection requires enterprise-proven best practices.
- Create a Solid Basis for Growth
Small businesses typically start with a network implemented on a tight budget. Lacking a strong basis, a series of ad hoc repairs commonly get tossed onto of a marginal structure. As a company evolves, reliability and scalability problems can undermine the success of the business. These environments need thorough evaluation, intelligent strategic planning, and in-depth experience to migrate to an IT infrastructure that will act as the solid foundation to handle current business requirements and ease future expansion.
- Partner with Solution Consultants, Not Product Vendors
Smaller companies require guidance and insight to navigate through an increasingly complex array of technology alternatives available for accelerating growth and improving productivity. They do not need an IT consultant or support firm that attempts to sell them products. Progent avoids conflicted motives by not reselling any products. Progent provides services exclusively. This allows Progent to align consulting support services with the real needs of clients. Combining IT consulting and product reselling can lead to a situation where the recommended solution is built around a preselected technology rather than being based on the actual needs of a client.
If your Corona, California business wants to contact Progent for IT outsourcing, consulting, or technical support services, phone 800-993-9400 or visit Contact Progent.
Immediate Remote Network Support
For immediate remote technical support, you can contact Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).