Affordable Network Troubleshooting from Microsoft and Cisco certified Experts for Companies in Corona, CA
By delivering world-class support when you require it, providing specialized knowledge for key applications, providing high-value services such as virtual data center hosting, billing solely for services delivered, and requiring no setup or retainer fees for standard services, Progent enables you to increase the competitive value of your It network and reduce support expenses. Progent understands that network protection, reliability, and efficiency are just as important to small businesses as to major enterprises but that small companies don't have the economy of scale to spend heavily in computer technology and in-house support groups. Progent's fundamental competitive advantage is that no network consulting organization can match Progent's capability to deliver the network support expertise your business needs whenever you need it and at prices you can justify.
For mid-size and large companies, Progent can provide co-sourcing and project management services to add to the skills of your internal network service personnel. Co-sourcing can save money and minimize technical risks for big IT initiatives like application programming, business continuity planning and testing, security audits, office consolidations, or technology migrations.
Progent can also provide access to accredited experts to help your business to plan and execute a sensible cloud computing strategy.
Key Products and Technologies Serviced by Progent for Corona, California Business Networks
A Microsoft-certified Partner consulting company that maintains a large team of Cisco CCIE networking consultants and Apple certified consultants, Progent offers urgent assistance and low-cost online consulting to Corona, CA businesses for a broad range of computer technologies including:
Service Delivery Alternatives Available for Corona, California Companies
Progent offers a selection of alternatives for providing small and midsize businesses with affordable IT services for troubleshooting, system architecture, hosting, and IT management. Progent's model for providing IT support is based on the Help Desk structure common to larger IT groups. Progent's Help Desk Call Center Service Model ensures fast response, thorough activity documentation, consistent follow-through, and strict cost monitoring for an array of IT service delivery modes that include online troubleshooting, onsite help, top-level consulting, as well as server hosting.
Progent's Flat-rate Managed Services for Outsourcing IT Management
- Remote Support
Progentís Technical Response Center (TRC) provides urgent and scheduled online support for Windows, Linux, Apple, and Cisco-based environments in the United States and globally. Progent's seasoned support experts can help customers to analyze and repair network issues without the cost or delay of in-person support calls. The background of Progent's IT engineers allows them to resolve the majority of IT problems quickly. For the most complex problems, Progent's breadth of knowledge makes it possible to escalate trouble tickets to advanced specialists. Progent provides a streamlined, web-accessible signup process for new customers to accommodate emergency network problems and Progent bills by the minute with no startup charges or minimums, so you pay only for the help you receive. Experts you can access online include Cisco-certified CCIE network engineers, Microsoft-Certified MCSEs, and CISSP-certified security engineers. Learn additional information concerning Progent's online network support services.
- Onsite Service
Progent provides onsite computer assistance for registered clients in major metropolitan areas in the United States. Progent's on-site service technicians can work in conjunction with Progent's online service engineers to deliver small businesses the ideal combination: hands-on service professionals when you require them as well as the on-line expertise of Progent's seasoned staff of IT engineers, security professionals, and business software developers. The response time for on-site support visits is typically under one business day. Progent requires no start-up or retainer fee for registering as a Progent client for on-premises support. Find out more details concerning how to sign up for Progent's onsite network support.
- Help Desk
Progent's Standard Help Desk Services offer smaller businesses a complete service desk solution that manages all aspects of online desktop support from service requests through ticketing, remote desktop control, status tracking, problem solving, and management reports. Progent provides help desk services at a substantial discount off Progent's regular Level 1 desktop service rates, and Progent offers the additional option of rapid on-demand escalation to Level 2 and Level 3 experts to handle complex issues. To learn more, visit Online Help Desk Services for Small Businesses.
- IT Consulting Expertise
Progent offers small and midsize companies budget-friendly access to enterprise-class consultants who can provide assistance with vital technologies including
- Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Microsoft Windows Server and application expertise, Cisco network design, company-wide network security engineering, non-stop network engineering, virtualization solutions, plus integration, programming and support for business programs including accounting, ERP and MRP, management reporting, CRM, and office productivity suites. Progent can provide assistance with short-term projects including site moves and massive system upgrades, longer term projects such as business information software development and customization, database application programming and administration services, and web design, continuing support including System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for IT infrastructure health monitoring and network management, or emergency services like data restoration and virus removal.
- Application Server Hosting
Progent offers hosting for critical applications like Exchange Server and Microsoft SQL to provide small and midsize companies with higher levels of availability, protection, and recoverability than is possible with the type of internal data center that is realistically affordable for most small companies. Because Progent utilizes the same data centers that host the gear of some of the world's biggest information technology companies, Progent can save you the expense of building and managing the infrastructure required for enterprise-class environmental control, power backup, and uninterruptible Internet connectivity. For hosted applications, Progent can also make sure that patches and revisions stay updated, protection and performance is continually monitored, and systems and data files are regularly archived and ready for full and prompt recovery. Learn additional information concerning Progent's hosting for Exchange and other mission-critical applications.
- Private Cloud Hosting
Progent's Private Cloud hosting provides complete hosting services for the entirety of a small company's servers in a setting that not only provides the top level of availability and extensibility but that is in addition convenient for customers to transfer to a different service provider or to bring in-house if your circumstance warrants it. Progent's Private Cloud hosting is founded on tested virtualization techniques that allow businesses with mixed environments to benefit significantly on the costs of hardware, system support, and network management while achieving enterprise-class availability and an unprecedented degree of vendor alternatives. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting covers all server-based software in a single centrally administered solution, can support the multi- OS and loosely standardized environments typical of small companies, and retains ownership of the software licenses in the customer's possession so that moving to a new virtualized host is quick, reliable, and affordable. This eliminates ending up a prisoner of a specific hosting provider while still providing all the cost savings associated with SaaS hosting services.
- Hybrid Cloud Integration Consulting Services
Progent offers expert remote consulting support to help organizations of any size connect their networks with popular public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective environments that support Windows and Linux systems and applications in either cloud-centric systems or in hybrid topologies that seamlessly combine on-premises IT assets as well as public cloud services. To assist you to integrate public clouds with physical datacenters, Progent can provide a range of public cloud integration services such as Office 365 integration solutions with on-premises Exchange, Azure design and deployment services, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service programming and troubleshooting. Progent has more than 15 years of experience providing advanced consulting expertise remotely, and Progent can make sure you complete your cloud integration projects quickly and within your budget.
Progent's affordable ProSight portfolio of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Recovery
ProSight Active Security Monitoring is an endpoint protection solution that incorporates cutting edge behavior machine learning tools to defend endpoints and servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily escape legacy signature-matching AV products. ProSight ASM safeguards on-premises and cloud resources and provides a single platform to address the entire threat progression including filtering, infiltration detection, containment, cleanup, and post-attack forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
- ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Protection
Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer security for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP offers firewall protection, intrusion alerts, device control, and web filtering via cutting-edge tools incorporated within one agent accessible from a unified console. Progent's data protection and virtualization experts can help you to plan and configure a ProSight ESP deployment that addresses your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information security regulations. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that require immediate attention. Progent can also help your company to install and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified physical and virtual endpoint protection and Microsoft Exchange email filtering.
- ProSight DPS: Managed Cloud Backup
ProSight Data Protection Services offer small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates your backup processes and enables fast recovery of critical files, applications and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup specialists can provide advanced expertise to set up ProSight Data Protection Services to to comply with regulatory requirements like HIPPA, FINRA, and PCI and, whenever necessary, can help you to restore your business-critical information. Learn more about ProSight DPS Managed Cloud Backup and Recovery.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized businesses to map, track, reconfigure and troubleshoot their connectivity appliances like routers and switches, firewalls, and access points plus servers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that network diagrams are always current, captures and manages the configuration of virtually all devices connected to your network, tracks performance, and sends alerts when issues are discovered. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off ordinary chores such as making network diagrams, reconfiguring your network, locating appliances that require important updates, or identifying the cause of performance issues. Learn more details about ProSight WAN Watch infrastructure management consulting.
- ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of top information security companies to provide web-based management and world-class security for all your email traffic. The hybrid structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway device to provide complete protection against spam, viruses, Dos Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from making it to your security perimeter. This reduces your exposure to inbound threats and conserves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a deeper level of analysis for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam protection, policy-based Data Loss Prevention, and encryption. The on-premises gateway can also assist Exchange Server to monitor and protect internal email that stays inside your security perimeter. Find out more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage prevention.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management techniques to keep your network operating efficiently by checking the state of vital computers that power your information system. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so any potential issues can be resolved before they can disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
With Progent's ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected fault tolerant data center on a fast virtual machine host set up and maintained by Progent's network support professionals. With the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Since the system is virtualized, it can be ported immediately to an alternate hardware environment without a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting provider. Find out more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Network Documentation and Password Management
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and safeguard data about your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about impending expirations of SSL certificates ,domains or warranties. By updating and organizing your IT infrastructure documentation, you can save up to 50% of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for storing and sharing all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT data. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Learn more about ProSight IT Asset Management service.
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to obtain an unbiased assessment of the overall health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits show you how well the deployment of your essential infrastructure assets adhere to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver immediate ROI such as a cleaner Active Directory (AD) environment. Both also come with a year of cutting-edge remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with data security standards, more efficient utilization of network assets, faster problem resolution, more dependable backup and recovery, and higher availability. Read more about Progent's ProSight Network Audits network infrastructure assessment.
The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief phone interview with a Progent information assurance expert. The fact-finding interview is intended to help assess your organization's preparedness either to stop or recover quickly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you personally to gather information about your existing antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup/recovery environment that aligns with your business needs. For details, visit The ProSight Ransomware Preparedness Report.
Why Progent Offers the Smart Choice for Corona, California Small Businesses
Progent's staff size, breadth of technical skill, and familiarity with enterprise IT consulting enable small businesses to avoid the problems related to over dependence on small service firms or individual engineers.
Teaming with Progent allows your company to:
- Avoid Over Reliance on Individual Support Consultants
For network support, small companies often rely excessively on individual engineers. Although freelance service providers have lower overhead than more substantial support firms and can afford to bill apparently lower fees, they are occasionally too busy to react quickly to urgent network problems. If a freelance consultant is busy with different customer, sick, on travelling, or in class, the absence of replacement staff may force your company to go without help in case of an emergency. As your small business grows, system downtime or difficulties with line-of-business programs become more expensive. The money you thought you were conserving on an independent consultant can be eaten up fast because of lower output. In addition, when freelance engineers encounter new problems, the lack of a large consulting group to count on for advice forces them to train with the meter running while your business ends up footing the bill for their continuing education.
- Have Access to Experts in Sophisticated Network Issues
Many small service organizations or independent consultants focused on small company network consulting are capable of delivering routine solutions but don't have the background to deal efficiently with complicated network environments that have a variety of platforms, many sites, Voice over IP systems, remote workforces, interconnected financial and analytical applications, data-driven web sites, and custom line-of-business software. Progent's experience with worldwide companies and Progent's large team of specialists can be valuable to your business because enterprise networks are characteristically complicated, integration problems require thorough understanding of in numerous technical disciplines, and reaching a high level of robustness, reliability, and protection requires enterprise-proven processes.
- Create a Firm Foundation for Seamless Growth
Small companies typically begin with an IT system cobbled together on a tight budget. Without a proper architecture, a sequence of ad hoc repairs commonly get piled onto of a weak structure. As a company evolves, reliability and expandability issues can undermine the productivity of the business. Such environments require thorough evaluation, intelligent strategic analysis, and broad-based experience to upgrade to an IT infrastructure that can act as the reliable foundation to handle current business requirements and ease downstream growth.
- Partner with Solution Providers, Not Product Vendors
Smaller businesses need guidance and insight to navigate through an ever more complex maze of technology options offered for accelerating growth and improving productivity. Businesses do not need an IT consultant or support organization that tries to promote products. Progent avoids conflicted motives by not selling hardware and software. Progent sells services only. This permits Progent to match technical support with the real needs of customers. Mixing IT consulting and product reselling can lead to a conflict where the proposed solution is based on a preselected technology instead of being based on the true requirements of a small business.
If your Corona, California business wants to contact Progent to find out about IT outsourcing, consulting, or tech support, phone 800-993-9400 or see Contact Progent.
Fast Remote Technical Assistance
For fast online support, you can call Progent's Help Desk Call Center toll-free at 1-866-PROGENT (866-776-4368).