Consulting and Technical Support for BlackBerry Solutions
BlackBerry mobile smartphones were at one time one of the most successful solutions for achieving anytime-anywhere connectivity to email, calendars, web applications, and other vital business information. Progent can provide Corpus Christi, Texas companies the expertise of BlackBerry-certified experts who can assist companies to maintain their BlackBerry deployments or migrate efficiently to a current mobile platform.
As the sophistication of small business networks has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the norm for companies of any size, effective deployment and maintenance of BlackBerry technology has grown increasingly challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and corporate databases, small businesses often turn to outside consulting professionals who specialize in RIM BlackBerry integration and maintenance.
Progent offers the services of BlackBerry-qualified engineers who can assist small businesses to design, administer, and repair BlackBerry solutions economically and effectively, dispensing with the necessity for an in-house BlackBerry solutions specialist and lowering the expense and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of experience, combined with Progent's efficient remote support model, gives small businesses a budget-friendly solution for integrating BlackBerry products productively into their information system.
Progent's consultants can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also assist you to migrate from older versions of BlackBerry and Microsoft technology, set up easy-to-use administration tools to enable you to monitor and support BlackBerry devices throughout your business, define security policies that make sense for your company, develop custom mobile applications, and make sure that your network infrastructure is properly designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be restored rapidly and safely.
Integration Expertise for BlackBerry Enterprise Server
RIM's advanced platform for administering large groups of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful software enables Microsoft Exchange Server, Lotus, or Novell GroupWise clients to transmit and receive emails that are encrypted during transit to provide maximum data protection. BES Server also streamlines a wide selection of vital management jobs that span from BlackBerry setup and updates to wireless security and high availability.
Progent's BlackBerry-certified consultants can assist you to utilize RIM BlackBerry Enterprise Server to perform basic jobs like:
- Deploy and manage applications
- Schedule device, program, and IT policy updates
- Update BlackBerry smartphone firmware wirelessly
- Manage user settings with BlackBerry's vast selection of policies
Progent's BlackBerry-qualified engineers can also assist your company to use BES Server to perform key tasks not supported by the less advanced BES Server Express. These procedures include:
- Install and support BES Server's fault-tolerant architecture based on VMware
- Deploy BlackBerry smartphones wirelessly
- Establish custom administration roles
- Monitor and report on the overall health of your solution
Progent's Remote BlackBerry-Qualified Support is Fast and Affordable
For businesses in Corpus Christi, Texas who want fast and affordable help from a certified BlackBerry support expert, Progent delivers efficient online assistance from a veteran support staff who have delivered network solutions to companies in each state in the United States. (See Progent's client testimonials.)
Remote support avoids travel costs and lets engineers solve problems rapidly, allowing you to reduce lost productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and can provide professional help in areas including resolving synchronization problems, configuring BlackBerry BES Server, and creating a secure, fault-tolerant network architecture for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry experts include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, monitoring, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange. Progent's BlackBerry consultant has support skills in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, email structure, Microsoft Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry device users on Microsoft Exchange and Microsoft Active Directory, configure, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and support storage groups, apply permissions, set up the MDS and Instant Messaging, deploy push and pull access control lists, manage Microsoft Exchange data flow, generate, update, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.
Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, repair, and produce documentation for a wireless environment based on the combination of the BlackBerry Enterprise Solution, Exchange Server, and Active Directory. Progent's high-level consulting support services for BlackBerry technology include business and network requirements analysis, solution architecture, deployment strategy and execution, performance tuning, design of a high-availability environment, information backup and business recovery consulting, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your technical goals and to design a wireless environment that meets your IT budget and supports your business plans. Progent can clarify the impact of your organizational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to determine which management approach and equipment match your requirements, and evaluate your email and messaging environment topology. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed decisions about options for software versions, server hardware and storage, network topology, and application configuration.
To optimize network protection, Progent's BlackBerry-certified consultant can assist your company to select and configure sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and GIAC-qualified security specialists to run network-wide security vulnerability and compliance validation and recommend improvements to accommodate your BlackBerry environment.
Contact Progent to Get Support from a BlackBerry-Certified Specialist
If you wish to contact Progent about professional assistance for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.