Consulting Support Services for BlackBerry Solutions
BlackBerry mobile smartphones were once among the most successful products for maintaining mobile access to email, calendars, web programs, and other vital business data. Progent can provide Corpus Christi, Texas businesses the services of BlackBerry-certified consultants who can help companies to manage their BlackBerry environments or transition efficiently to a modern mobile solution.
As the complexity of small company networks has increased, and as the need for world-class security, dependability, and disaster recovery has grown to be the standard for organizations of any size, successful deployment and support of RIM BlackBerry technology has grown increasingly challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small organizations often turn to external consulting firms who offer expertise in BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-qualified consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the need for an internal BlackBerry solutions expert and lowering the expense and hassle of maintaining mobile workers. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, combined with Progent's efficient remote service delivery model, gives small companies an economical solution for incorporating BlackBerry technology seamlessly into their IT system.
Progent's experts can assist your business with SQL Server 2016 integration consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your data and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities to help you track and control BlackBerry devices throughout your business, recommend security policies that are right for your company, customize mobile software, and ensure that your network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored rapidly and thoroughly.
Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server streamlines administration and maintenance of BlackBerry wireless handsets, providing a single platform for handling critical tasks such as smartphone installation, upgrades, and retirement while also providing a solid infrastructure for security and fault tolerance. BlackBerry BES Server supports seamless communication between Exchange, Novell GroupWise, or Lotus Domino messaging platforms and BlackBerry users and supports remote synchronization.
BlackBerry Enterprise Server offers a wealth of data protection options beginning with automatic encryption of messages sent between a BlackBerry smartphone and BlackBerry BES Server using Advanced Encryption Standard (AES) or Triple Data Encryption Standard. BlackBerry Enterprise Server also permits excellent flexibility in selecting levels of protection to match the special requirements of your mobile environment. Progent's BlackBerry certified engineers can assist your company to select powerful security functions and enable them wirelessly. Samples of these wirelessly selectable security settings are:
- Lock down a BlackBerry device
- Erase data from a lost or stolen BlackBerry smartphone
- Disable Bluetooth functionality
- Enable built-in defenses against malicious attacks
BlackBerry Enterprise Server also provides versatility in determining ways to keep BlackBerry users from loading or executing unsafe or prohibited software. Progent can assist you to choose protective processes like:
- List exactly what applications are allowed on the device
- Prevent external programs from using persistent storage on the BlackBerry device
- Determine which functions external software can use on the smartphone
- Restrict the kinds of connections external applications running on the BlackBerry device can initialize
- Prevent all external software from being installed or run on the BlackBerry smartphone
Progent's Remote BlackBerry-Certified Technical Support is Quick and Economical
For businesses in Corpus Christi, Texas who want quick and economical access to a certified RIM BlackBerry consultant, Progent provides effective online help from a veteran network support staff who have delivered IT solutions to companies in each state in the country. (See Progent's customer testimonials.)
Remote support avoids travel expense and allows consultants to fix problems quickly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have been awarded certifications in all BlackBerry solutions and can provide expert support in fields such as fixing synchronization problems, deploying BlackBerry Enterprise Server, and creating a protected, fault-tolerant system architecture for RIM BlackBerry users. Credentials earned and skill sets mastered by Progent's BlackBerry professionals include:
BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can assist your business to perform common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account settings, setting up messaging filters, modifying user accounts, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to operate with your corporate email solution. Progent's certified service professionals can in addition help you to resolve a wide array of issues concerning synchronization, device recognition, messaging consistency, web browsing, wireless connectivity, Instant Messaging, workstation application configuration, and Desktop Redirector.
As a leader in providing nationwide online consulting services for small company networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless technical support expenses at a minimum and, by handling issues quickly, optimizes the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified expert can show you how to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks such as resolving enterprise activation problems, adding and deleting BlackBerry device clients, activating passwords, implementing wireless program loading and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.
Progent's BlackBerry-certified engineers can also help you to operate management software such as the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and assist you to define and implement sensible security configurations.
Progent's certified Microsoft Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the most recent version of Microsoft Exchange.
Call or Email Progent for Help from a BlackBerry-Qualified Consultant
If you wish to ask Progent about professional support for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.