Consulting Support Services for BlackBerry Technology
RIM BlackBerry ConsultantsBlackBerry mobile smartphones were once one of the most popular products for achieving mobile access to messaging, scheduling, web-based applications, and other critical business data. Progent can provide Corpus Christi, Texas companies the services of BlackBerry-certified consultants who can help organizations to maintain existing BlackBerry environments or transition efficiently to a current smartphone platform.

As the complexity of small company networks has increased, and as the need for world-class protection, reliability, and disaster recovery has grown to be the norm for organizations of all sizes, successful deployment and maintenance of RIM BlackBerry solutions has grown more difficult. To handle issues like security, business continuity, and synchronization of BlackBerry smartphones with diverse messaging servers and company databases, small organizations often turn to outside consulting firms who specialize in BlackBerry integration and maintenance.

Progent can provide the services of BlackBerry-certified consultants who can assist small businesses to design, administer, and repair BlackBerry-based environments affordably and efficiently, dispensing with the necessity for an in-house BlackBerry technology expert and lowering the cost and hassle of supporting wireless workers. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISM and CISA-certified network security specialists. This range of knowledge, combined with Progent's proven online service delivery capabilities, provides small companies a budget-friendly solution for integrating RIM BlackBerry products productively into their business information system.

Progent's consultants can assist your company with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft software, configure easy-to-use management tools to help you track and control BlackBerry smartphones across your company, define security policies that make sense for your business, develop custom wireless applications, and ensure that your network infrastructure is appropriately configured to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry data is incorporated in your regular backup processes so that it can be recovered rapidly and safely.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services


Technical Help for BlackBerry BES Server
Research in Motion's advanced solution for managing big collections of BlackBerry wireless handsets is the BlackBerry Enterprise Server (BES). This sophisticated tool enables Exchange Server, Lotus, or Groupwise clients to transmit and receive messages that stay encrypted in wireless transit to provide optimum security. BlackBerry Enterprise Server also simplifies a wide variety of key management jobs that span from smartphone configuration and upgrades to wireless security and high availability.

RIM BlackBerry Enterprise Server Integration Support

Progent's BlackBerry-certified engineers can help you utilize RIM BlackBerry BES Server to do basic jobs like:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Update BlackBerry smartphone software remotely
  • Control user settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified consultants can also help you to utilize BlackBerry BES Server to perform important tasks not available with the entry-level BlackBerry BES Server Express. These procedures include:

  • Install and manage BlackBerry's high-availability architecture based on virtualization
  • Deploy BlackBerry smartphones wirelessly
  • Establish specialized administration roles
  • Automatically track and analyze the health of your system

How Progent Can Assist Your Business to Maintain and Troubleshoot Your BlackBerry Solution
Progent can deliver an experienced BlackBerry support who has been awarded certifications from RIM in all major aspects of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to designing wireless workforce solutions based on BlackBerry Enterprise Server (BES). These BlackBerry certifications and their respective practice areas include:

BlackBerry Certified Support Specialist
Blackberry Consulting FirmProgent's BlackBerry Certified Support Specialist can help your company to perform common support operations including setting up BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters, modifying user profiles, upgrading BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified service professionals can also help your company to troubleshoot a broad range of issues associated with synchronization, handset recognition, email consistency, web access, wireless connectivity, IM, desktop application configuration, and Desktop Redirector.

As a leader in delivering nationwide remote technical assistance for small business networks, Progent can provide fast and economical contact with a BlackBerry Certified Support Specialist. Progent's remote consulting expertise keeps your BlackBerry technical support expenses low and, by handling issues quickly, maximizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge required to install and troubleshoot the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation problems, registering and removing BlackBerry device users, activating passwords, implementing wireless software installation and setup, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and recovery mechanisms.

Progent's BlackBerry-certified engineers can also help you to operate administration tools like the BlackBerry Administration Service for role-based administration, troubleshooting attachment and data flow problems, and utilizing wireless LANs for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help your company to define and implement appropriate security options.

Progent's certified Exchange Server consultants can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your current Exchange architecture for operating smoothly with BlackBerry Enterprise Server or move your BlackBerry solution to the latest version of Microsoft Exchange Server.

Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Expert
In order to ask Progent about consulting support for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.



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    Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over a quarter century of background assisting manufacturing and service organizations to manage complicated supply chains and streamline key processes in order to get products to market fast and adhere to customer schedules consistently. Progent offers the skills of an ERP specialist with over 20 years of experience with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or onsite services that can range from occasional advice to end-to-end solution design and project management. Sample consulting services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, Configure/Price/ Quote, web site integration, debugging, ETL, Amazon AWS integration, training, and database administration.

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    Windows Server 2008 is a major advance in making information systems more protected and available, simpler to virtualize and administer, faster, and able to provide an improved platform for web hosting and development. Progent can help your business benefit fully from the improvements incorporated into Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, education, staffing, network monitoring, and security engineering expertise.

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    Progent's certified Windows Server 2019 consultants can help your organization to design and implement an efficient migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Windows Server 2019 delivers significant enhancements in capacity, speed, manageability, Hyper-V virtualization, security and compliance, hybrid on-prem plus cloud deployments, availability, and container support.

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    DoubleTake/Carbonite Software publishes a selection of tools intended to provide small businesses a range of affordable solutions for backing up and recovering vital applications such as Exchange Server, Microsoft SQL Server, Blackberry, and SharePoint. Progent's disaster recovery planning experts have extensive experience incorporating DoubleTake/Carbonite technology into small business IT networks to achieve a high level of availability and business continuity capability at a budget-friendly price.

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    Progent's Microsoft-certified consultants can provide small and midsize businesses IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for intelligently connecting people, groups and data. SharePoint Portal Server provides a central spot for your workers or customers to access, organize, share and interact with relevant information, files, and software and to interact with other people. It enables faster and better decisions, more efficient access across teams and more streamlined business processes. The primary objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of information accessible within and outside a business network. Windows SharePoint Services connect employees, customers, teams and projects with the data they've created in a way that makes data convenient to locate, retrieve and apply.

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    Cisco's Catalyst Wi-Fi controllers simplify the management of wireless LANs by unifying the provisioning and management of Wi-Fi APs, tuning wireless performance by reducing the effect of RF congestion, improving wireless availability with rapid failover, and hardening security by identifying cyber threats and filtering network traffic based on user type and location. Progent can help you to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi LANs of all sizes. Progent can assist you to administer and troubleshoot your current Cisco-based Wi-Fi solution or implement an efficient migration to Cisco's latest wireless controller solutions.

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    Progent offers a broad range of cost-effective support services to assist your company to deploy, configure, troubleshoot, and manage desktop PCs and notebooks powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent can provide on-premises or remote technical support for single machines or notebooks or help your business to design and implement a company-wide migration to new or revised operating system platforms and applications. Progent can also supply consultants and technical workers to assist you to plan for and implement an office move or consolidation designed to produce the least possible interruption to your business.

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    Progent's staff of Microsoft and Cisco Certified consultants average more than a decade of real-world industry background, at the front lines of network support, executing a wide range of IT projects for a large array of businesses. Every Progent consultant shares a refined set of personal best practices which are incorporated into shared best practices training that Progent teaches its consulting personnel. This ensures that you get not just expert technical capability, but also a support engineer with field-tested approaches for applying technical knowledge to resolve real-world IT problems quickly.

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    Altaro VM Backup software offers small businesses a dependable and affordable solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure storage. Top features include state-of-the-art inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective, advanced encryption, granular recovery options for specific files and emails, extensive support for Windows Cluster Shared Volumes (CSV) and for vCenter for handling large-scale environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online virtual machines with zero downtime. Progent is a certified Altaro partner and offers a wide array of consulting services to assist you to design, deploy, manage and troubleshoot a backup and disaster recovery solution based on Altaro VM Backup software.

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    Progent offers technical support for mid-size companies with 100 to 250 network users. The mid-size company or office has traditionally been an overlooked part of the market for IT support services. The overhead and service access models of large outside support firms make them too costly for the ordinary small company or small medium business (SMB), which usually has a minimal information technology budget with which to support an information system whose advanced technology and sophistication are often comparable to the networks of far bigger enterprises. Progent's support delivery model, which takes great advantage of online service, virtual network infrastructure and proactive server monitoring, significantly reduces the IT support expenses of a small-medium business while providing the small company with big-company service from certified, IT experts with background in a broad array of midsized business technologies. If your medium size company or small business is looking for levels of IT help appropriate for a mid-size organization without paying big-company costs, contact Progent.

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