Consulting Support for BlackBerry Environments
BlackBerry Consulting ServicesBlackBerry mobile smartphones were once one of the most popular products for maintaining location-independent connectivity to email, calendars, web-based programs, and other vital business information. Progent can provide Corpus Christi, Texas companies the expertise of BlackBerry-certified experts who can assist businesses to manage existing BlackBerry deployments or transition efficiently to a more popular mobile solution.

As the sophistication of small business IT technology has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has grown to be the norm for organizations of any size, effective deployment and maintenance of BlackBerry solutions has become increasingly challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small organizations frequently resort to external consulting professionals who offer expertise in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can help small organizations to design, administer, and repair BlackBerry solutions economically and efficiently, dispensing with the requirement for an in-house BlackBerry solutions specialist and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry engineers have extensive backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security specialists. This range of experience, coupled with Progent's proven remote support capabilities, provides small companies an economical alternative for incorporating BlackBerry technology productively into their information network.

Progent's engineers can assist your business with SQL Server 2016 integration and development consulting, Microsoft SQL 2014 configuration and Exchange Server 2016 setup so that your database and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older releases of BlackBerry and Microsoft software, configure easy-to-use administration utilities so you can monitor and support BlackBerry smartphones throughout your business, define security policies that make sense for your business, customize mobile software, and ensure that your network architecture is appropriately designed to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services


BlackBerry Enterprise Server (BES) Consulting and Technical Services
The BlackBerry Enterprise Server offers companies a single and safe source for integrating BlackBerry smartphones into their email, groupware, and software application infrastructure. BlackBerry Enterprise Server enables wireless BlackBerry clients to access Exchange Server, IBM Lotus Domino, or Novell GroupWise messaging and to synchronize BlackBerry handsets with workstations to ensure data consistency for collaborative programs like calendars, address books, tasks, IM, and specialized business software. Due to BlackBerry BES Server support for Microsoft Exchange, mobile workers with BlackBerry smartphones have effortless access to Exchange email and to instant messaging-capable applications via Microsoft Communications Server and Lync Server 2010 support.

BlackBerry BES Server Support

Progent's BlackBerry-certified consultants can assist you to plan, deploy, and support BlackBerry BES Server so you can optimize the efficiency of BlackBerry clients, streamline the administration of a BlackBerry solution, and reduce the cost of maintaining mobile workers.

Progent's Remote BlackBerry-premier Consulting Services is Quick and Economical
For businesses in Corpus Christi, Texas who want fast and economical help from a certified BlackBerry support professional, Progent offers effective online help from a seasoned network support team who have delivered network solutions to organizations in each state in the United States. (Refer to Progent's client testimonials.)

Remote consulting services avoids travel expense and enables specialists to resolve problems quickly, so you minimize wasted productivity. Progent's BlackBerry consultants have been awarded certifications in all BlackBerry solutions and offer professional support in fields including troubleshooting synchronization problems, deploying BlackBerry BES Server, and creating a secure, fault-tolerant system infrastructure for RIM BlackBerry users. Certifications earned and practice areas mastered by Progent's BlackBerry experts include:

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in key technologies associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies and scheduling. Progent can assist you to add and remove BlackBerry device users on Exchange and Active Directory, set up, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, back up and support storage groups, apply permissions, set up the MDS and Instant Messaging, implement access control lists, control Microsoft Exchange Server data flow, generate, update, and assign wireless LAN and VPN configuration sets, implement SNMP traps, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities such as BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, test, troubleshoot, and document a wireless environment based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry include business and technology requirements analysis, solution architecture, deployment planning and implementation, performance optimization, configuration of a fault-tolerant architecture, information backup and disaster recovery planning, and security infrastructure engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to create a wireless system that fits within your information technology budget and aligns with your business strategy. Progent can explain the impact of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry BES Server, assist you to decide which administration approach and equipment match your needs, and evaluate your email and messaging environment topology. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices about options for software versions, server hardware and mass storage, network design, and application set up.

To optimize system protection, Progent's BlackBerry consultant can assist you to select and enable appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-premier security specialists to run company-wide security assessment and compliance validation and recommend enhancements to account for your BlackBerry environment.

Contact Progent for Support from a RIM BlackBerry-Certified Expert
If you wish to get in touch with Progent about technical expertise for BlackBerry wireless integration, phone 1-800-993-9400 or go to Contact Progent.



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    Progent's ProSight Email Guard solution uses the services and infrastructure of top data security companies to deliver centralized control and world-class security for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway appliance to provide advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter serves as a first line of defense and blocks most unwanted email from making it to your security perimeter. This decreases your exposure to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a further level of inspection for inbound email. For outbound email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and encryption. The local gateway can also help Exchange Server to track and safeguard internal email that stays within your security perimeter.

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    Progent's ProSight Virtual hosting services provide small companies a range of advantages such as lower capital costs, reductions in operational costs, improved management focus, world-class protection, greater fault tolerance, and regulatory compliance.

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    Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud networks through comprehensive integration with Windows Server 2016 servers, Windows 10; seamless integration of heterogeneous networks that include Linux, Microsoft Hyper-V and VMware vSphere; and better public and private cloud support such as closer integration with Intune for iPhone and Android smartphone administration plus native integration with Operations Management Suite for cloud-based analytics and reporting. Progent's Microsoft-certified consulting staff offers advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and install a new deployment of System Center 2016, extend or tune an existing one, migrate smoothly from a previous release of System Center, or debug your System Center environment.

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    Progent's fault tolerant system experts provide non-stop computing consulting, disaster recovery planning, network load balancing, non-stop interoffice connectivity, 24x7 Internet architecture design, non-stop data center support, and other fault-tolerant operations services to show your company create a 24x7 environment for mission-critical applications. Progent has the knowledge and experience to develop economical, non-stop systems by utilizing the expanding suite of Windows Cluster servers such as Microsoft Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. Progent's Microsoft and Cisco authorized consultants can help you design a high-availability mutli-location network with a completely mirrored Internet interface and intelligent network load balancing.

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    ProSight Data Protection Services ECHO from Progent provide small and medium-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates your backup activities and enables fast recovery of critical files, applications and virtual machines that have become unavailable or corrupted due to hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical data.

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    Microsoft Exchange 2013 incorporates significant enhancements to the functionality of its predecessor Exchange 2010 and delivers important new features plus a redesigned structure. These enhancements favorably impact key IT areas like ease of administration, high availability (HA), security, cost of ownership, teamwork, extensibility, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can help you evaluate the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective validation and deployment strategy, and educate your IT team to maintain your Exchange Server 2013 environment. Progent can also provide affordable remote consulting and support and management services for Exchange 2013.

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    If your organization does not need immediate online support but expects to need technical services with your network in the near future, you can conserve time and expenses and ensure that the appropriate expertise will be available when you require it by contacting a Progent sales specialist and registering as a client. For details, call 800-993-9400 or email information@progent.com.

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    Progent's certified Forefront Threat Management Server 2010 and Internet Security and Acceleration Server 2006 consultants can help you to plan, deploy, and manage a configuration of Forefront Threat Management Server or Internet Security and Acceleration Server 2006 on your information system that delivers the firewall protection, speed and manageability that your business requires.

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    Progent's Data Center consultants can show you how to select fault-tolerant data centers that match the specific requirements of your business. High availability colocation sites are particularly attractive to small businesses because of their affordability and convenience compared to taking a do-it-yourself approach. Attempting to create an on-site data center that offers even a basic level of fault tolerance is financially prohibitive for most small businesses. Progent is ready to help you reap all the benefits of non-stop data centers and fault tolerant colo sites by providing a full range of engineering and maintenance services.

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    Microsoft CRM helps small companies nurture positive customer interactions. Integrated Sales and Customer Service components allow employees to share information to help improve sales success and deliver steady, effective customer service. Progent can set up the most sensible network environment, including local and offsite wireless connectivity, to back Microsoft CRM, and Progent's Experts Team can supply your company with a certified MS CRM consultant who can help you combine Microsoft Dynamics CRM with your marketing or customer service databases.

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  • Windows Server 2016 Virtual Machine Load Balancing Computer Consultant
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    Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a DR system based on Microsoft's latest Failover Clustering technologies such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, economical deployment of a stretch cluster quorum arbitration point.


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