Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless smartphones were once one of the most popular solutions for achieving anytime-anywhere connectivity to email, calendars, web-based applications, and other vital business information. Progent can provide Corpus Christi, Texas businesses the services of BlackBerry-premier professionals who can help businesses to manage their BlackBerry deployments or transition efficiently to a modern smartphone platform.

As the complexity of small business networks has expanded, and as the need for world-class protection, dependability, and disaster recovery has grown to be the norm for organizations regardless of size, successful deployment and support of BlackBerry solutions has become more difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and shared databases, small organizations frequently turn to outside consulting firms who specialize in BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-premier consultants who can help small organizations to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, eliminating the requirement for an internal BlackBerry solutions specialist and reducing the expense and stress of supporting wireless workers. Progent's BlackBerry engineers have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISM and CISA-certified security professionals. This range of knowledge, combined with Progent's proven remote support capabilities, gives small businesses a budget-friendly alternative for integrating BlackBerry technology productively into their IT network.

Progent's engineers can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your data and messaging systems operate efficiently with BlackBerry Enterprise Server. Progent can also assist you to upgrade from previous releases of BlackBerry and Microsoft software, configure streamlined management tools so you can monitor and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, customize wireless applications, and ensure that your network architecture is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help ensure that your BlackBerry information is incorporated in your scheduled backup processes so that it can be restored quickly and thoroughly.

Consulting Help for BlackBerry BES Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of RIM BlackBerry wireless handsets, offering a single solution for handling critical jobs like smartphone installation, upgrades, and retirement and providing a strong foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless integration between Microsoft Exchange, Groupwise, or Lotus Domino messaging platforms and BlackBerry handsets and allows over-the-air synchronization.

BlackBerry Enterprise Server Integration Assistance

BlackBerry BES Server features a wealth of data protection capabilities starting with advanced encryption of information sent between a BlackBerry wireless handset and BlackBerry Enterprise Server using Advanced Encryption Standard (AES) or Triple DES. BlackBerry BES Server also allows excellent flexibility in selecting degrees of protection to meet the special requirements of your network. Progent's BlackBerry authorized consultants can help your company to choose powerful security features and activate them wirelessly. Examples of these wirelessly selectable security features are:

  • Disable a BlackBerry device
  • Wipe information from a misplaced or stolen BlackBerry smartphone
  • Lock out Bluetooth
  • Activate built-in defenses against malware

BlackBerry Enterprise Server also offers versatility in selecting how to keep mobile users from installing or executing unsecure or prohibited code. Progent can assist you to select protective techniques such as:

  • List precisely what programs are allowed on the device
  • Block external programs from allocating non-volatile storage on the smartphone
  • Determine what functions third-party programs can access on the device
  • Limit the types of connections external programs running on the BlackBerry device can initialize
  • Block all third-party applications from being loaded or executed on the BlackBerry smartphone

Expert BlackBerry Technical Support Services Available Remotely from Progent
Progent's certified RIM BlackBerry support specialists are available remotely to deliver expert assistance to businesses in the Corpus Christi region or anywhere in the state of Texas. Progent's experienced remote technical support experts have helped IT organizations resolve network issues and reduce IT service expenses in every state in the country and established a substantial base of satisfied customers. (Refer to Progent's customer testimonials.)

Progent can provide online help for a wide array of technologies related to RIM BlackBerry software and devices including synchronization, configuration with Exchange, managing BlackBerry Enterprise Server (BES), and improving mobile security. Important BlackBerry certifications awarded to Progent's consulting professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry HelpProgent's BlackBerry Certified Support Specialist can assist your business to perform basic technical operations such as configuring BlackBerry handsets and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters and auto-signature, editing user profiles, upgrading BlackBerry handsets, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging software. Progent's certified experts can in addition help you to troubleshoot a broad array of problems associated with synchronization, device recognition, messaging reconciliation, web browsing, wireless connectivity, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide online consulting services for small business IT networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote technical support skills keeps your mobile technical support costs low and, by dealing with issues promptly, improves the output of your BlackBerry smartphone users.

BlackBerry Certified Server Support Specialist
Blackberry Consulting ServicesProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry specialist can assist you to utilize tools like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run critical tasks such as resolving enterprise activation problems, adding and deleting BlackBerry device users, activating passwords, implementing wireless program installation and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and restore processes.

Progent's BlackBerry-certified consultants can also help you to use administration software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow issues, and using wireless LANs for activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and assist your company to select and install sensible security options.

Progent's Microsoft-certified Microsoft Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to assist your company to optimize your current Microsoft Exchange Server infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the most recent version of Microsoft Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced skills for deploying, managing, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry-certified consultant offers expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can show you how to install and remove BlackBerry device clients on Microsoft Exchange Server and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry devices and user accounts, archive and support storage groups, apply permissions, set up the Mobile Data System and Instant Messaging, deploy push and pull access control lists, control Exchange data flow, create, edit, and apply wireless LAN and VPN configuration sets, implement SNMP traps for alerts, and generate reports based on SNMP data.

Progent's BlackBerry-certified expert can support your BlackBerry solution in a number of environments that can include Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Vista, Windows 7, and Windows 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use tools like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

Contact Progent to Get Support from a BlackBerry-Certified Specialist
If you wish to get in touch with Progent about consulting support for BlackBerry mobile wireless technology, call 1-800-993-9400 or see Contact Progent.