Consulting Support Services for BlackBerry Solutions
BlackBerry mobile PDAs were at one time one of the most successful products for achieving anytime-anywhere connectivity to email, scheduling, web programs, and other vital business information. Progent offers Corpus Christi, Texas businesses support from BlackBerry-certified experts who can help companies to manage their BlackBerry environments or transition efficiently to a modern smartphone solution.
As the sophistication of small company IT technology has expanded, and as the demand for enterprise-class security, reliability, and disaster recovery has grown to be the standard for businesses of any size, successful deployment and support of BlackBerry technology has become increasingly challenging. To deal with issues such as data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small businesses frequently resort to outside consulting firms who specialize in RIM BlackBerry integration and troubleshooting.
Progent offers the services of BlackBerry-premier engineers who can assist small businesses to plan, manage, and repair BlackBerry solutions affordably and effectively, doing away with the necessity for an internal BlackBerry technology specialist and lowering the expense and stress of maintaining mobile work groups. Progent's BlackBerry technology specialists have in-depth backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's proven remote support model, gives small businesses an affordable solution for integrating RIM BlackBerry products seamlessly into their business information system.
Progent's consultants can help your company with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your data and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also help you to migrate from older editions of BlackBerry and Microsoft technology, set up streamlined management utilities to help you monitor and support BlackBerry devices across your business, define security policies that are right for your company, develop custom wireless applications, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry data is included in your regular backup processes in order that it can be restored rapidly and safely.
BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry BES Server gives companies a centralized and secure source for integrating BlackBerry wireless devices into their email, collaboration, and software application infrastructure. BlackBerry BES Server allows wireless BlackBerry clients to connect to Exchange, Lotus, or Groupwise email and to synchronize BlackBerry smartphones with PC desktops to ensure data consistency for collaborative programs like calendars, contact lists, to-do lists, notes, and specialized business programs. Due to BlackBerry BES Server integration with Exchange, users with BlackBerry smartphones can have effortless access to Exchange email as well as to IM-enabled software via Microsoft Live Communications Server and Lync Server 2010 integration.
Progent's BlackBerry-premier engineers can show you how to plan, configure, and troubleshoot BlackBerry Enterprise Server so you can maximize the productivity of BlackBerry users, streamline the management of a BlackBerry solution, and reduce the expense of supporting a mobile workforce.
Professional BlackBerry Technical Support Offered Online from Progent
Progent's authorized BlackBerry support specialists are accessible remotely to deliver prompt technical help to businesses in the Corpus Christi region or anywhere in the state of Texas. Progent's experienced remote consulting experts have helped businesses resolve computer problems and reduce support costs in each state in the U.S. and built a large base of loyal clients. (See Progent's customer testimonials.)
Progent offers online help for a wide selection of issues related to BlackBerry software and devices such as wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Major RIM BlackBerry certifications earned by Progent's consulting professionals include:
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for installing, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system based on Exchange. Progent's BlackBerry engineer offers expertise in important technologies associated with BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database structure, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and IT policies. Progent can help you to add and remove BlackBerry device users on Exchange Server and Active Directory, configure, track, and administer BlackBerry BES Server, manage BlackBerry devices and user accounts, archive and support storage groups, apply permissions, set up the MDS and Instant Messaging, install push and pull access control lists, control Exchange data flow, create, update, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry engineer can support your BlackBerry solution in a number of environments such as Windows 2K, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition show you how to to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to design, install, validate, troubleshoot, and produce documentation for a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's world-class engineering services for BlackBerry technology include business and network needs analysis, solution architecture, deployment planning and implementation, performance optimization, design of a high-availability architecture, data backup and business recovery consulting, and system-wide security design.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your technical goals and to design a mobile wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your operational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry BES Server, help you to decide which management approach and physical components match your needs, and evaluate your email and messaging environment configuration. Progent can also explain the performance implications that the BlackBerry BES Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software editions, server hardware and mass storage, network design, and application configuration.
To maximize network protection, Progent's BlackBerry-certified consultant can assist your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security engineers to run company-wide security assessment and compliance validation and recommend improvements to account for your BlackBerry solution.
Call or Email Progent for Support from a BlackBerry-Certified Professional
If you wish to contact Progent about technical expertise for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.