Consulting Support Services for BlackBerry Solutions
BlackBerry Support ServicesBlackBerry mobile smartphones were once one of the most successful products for achieving mobile connectivity to email, calendars, web-based programs, and other vital business information. Progent can provide Corpus Christi, Texas businesses support from BlackBerry-certified professionals who can assist businesses to maintain existing BlackBerry environments or transition efficiently to a current smartphone solution.

As the sophistication of small company IT technology has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for businesses of any size, effective deployment and maintenance of BlackBerry solutions has become more difficult. To deal with areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of email servers and company databases, small businesses often resort to outside support firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent offers the expertise of BlackBerry-premier engineers who can assist small businesses to plan, manage, and troubleshoot BlackBerry solutions affordably and efficiently, dispensing with the need for an in-house BlackBerry solutions specialist and reducing the expense and stress of maintaining mobile workers. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security specialists. This breadth of knowledge, combined with Progent's efficient online service delivery model, gives small businesses an affordable alternative for incorporating BlackBerry products seamlessly into their business information system.

Progent's engineers can help you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Exchange Server 2016 setup so that your database and messaging infrastructure work optimally with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can track and support BlackBerry devices throughout your company, recommend security policies that make sense for your company, develop custom wireless applications, and make sure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and safely.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services


Consulting Expertise for BlackBerry Enterprise Server (BES)
RIM's advanced solution for administering large collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This sophisticated software allows Microsoft Exchange, Lotus, or Novell GroupWise users to send and receive emails that stay encrypted during transit to ensure optimum data protection. BlackBerry BES Server also simplifies a wide selection of crucial management jobs that span from BlackBerry deployment and upgrades to mobile security and high availability.

RIM BlackBerry BES Server Configuration Help

Progent's BlackBerry-premier engineers can help you use BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule device, application, and IT policy updates
  • Update BlackBerry device software remotely
  • Manage user and group settings with BES Server's extensive selection of policies

Progent's BlackBerry-certified consultants can also help you to use BES Server to perform key procedures not available with the entry-level BlackBerry Enterprise Server Express. These tasks include:

  • Set up and support BlackBerry's fault-tolerant architecture based on VMware
  • Install BlackBerry smartphones wirelessly
  • Establish custom management roles
  • Automatically track and analyze the health of your system

Progent's Online BlackBerry-premier Support is Quick and Economical
For businesses in Corpus Christi, Texas who want quick and economical access to an authorized BlackBerry support expert, Progent provides efficient online help from a veteran support team who have provided network solutions to companies in every state in the country. (See Progent's customer testimonials.)

Remote support eliminates travel expense and lets engineers solve problems quickly, allowing you to reduce wasted productivity. Progent's BlackBerry consultants have earned accreditations in the entire range of BlackBerry technologies and offer expert help in fields including resolving synchronization issues, configuring BlackBerry BES Server, and designing a secure, high-availability system architecture for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
RIM BlackBerry ConsultingA Progent BlackBerry Certified Support Specialist can help your company to carry out common technical operations including configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, setting up e-mail filters, editing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to run with your company messaging solution. Progent's seasoned experts can in addition assist your business to troubleshoot a broad range of issues concerning synchronization, device recognition, email reconciliation, web browsing, wireless connectivity, Instant Messaging, workstation software installation, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide online consulting services for small business IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless technical support costs at a minimum and, by handling problems promptly, optimizes the productivity of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry EngineersProgent's BlackBerry Certified Server Support Specialist has the skills needed to configure and troubleshoot the BlackBerry BES Server in a Microsoft Exchange Server environment. Progent's BlackBerry expert can help you to use tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform important tasks such as troubleshooting enterprise activation issues, registering and deleting BlackBerry device users, setting activation passwords, implementing wireless program loading and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore mechanisms.

Progent's BlackBerry-certified consultants can also assist you to use management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for enterprise activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and assist your company to define and implement appropriate security configurations.

Progent's Microsoft-certified Exchange Server engineers can work with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange infrastructure for operating smoothly with BlackBerry BES Server or migrate your BlackBerry system to the most recent edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and maintaining one or multiple BlackBerry Enterprise Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in key areas related to BlackBerry management such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can show you how to install and delete BlackBerry smartphone users on Exchange and Active Directory, set up, track, and manage BlackBerry BES Server, manage BlackBerry handhelds and client accounts, archive and maintain storage groups, configure permissions, install the Mobile Data System and IM, deploy access control lists, control Exchange Server data flow, create, edit, and apply wireless LAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and produce management reports to summarize SNMP data.

Progent's BlackBerry expert can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer ConsultingProgent offers the support of a BlackBerry Certified Solution Designer to help you to plan, install, test, repair, and document a mobile wireless environment built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class engineering services for BlackBerry include business and network requirements analysis, system architecture, deployment strategy and implementation, performance tuning, design of a high-availability environment, information backup and business recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to understand your operational objectives and to design a mobile wireless solution that meets your IT budget and supports your business strategy. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to decide which administration model and physical components match your needs, and analyze your email and messaging system configuration. Progent can also help you understand the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can arrive at informed decisions about alternatives for software versions, processors and storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry expert can assist you to select and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to perform company-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Certified Specialist
If you wish to get in touch with Progent about technical expertise for BlackBerry wireless integration, call 1-800-993-9400 or refer to Contact Progent.



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