Consulting and Technical Support for BlackBerry Environments
BlackBerry mobile smartphones were at one time among the most successful solutions for maintaining mobile access to messaging, calendars, web programs, and other vital business data. Progent offers Corpus Christi, Texas businesses the expertise of BlackBerry-certified experts who can help companies to manage their BlackBerry deployments or transition efficiently to a modern mobile platform.
As the sophistication of small company IT technology has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the norm for companies of any size, successful deployment and support of BlackBerry technology has grown increasingly difficult. To handle areas like data protection, business continuity, and synchronization of BlackBerry PDAs with diverse email systems and company databases, small businesses frequently resort to outside consulting firms who specialize in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-certified engineers who can help small organizations to plan, administer, and repair BlackBerry environments economically and efficiently, eliminating the need for an in-house BlackBerry solutions specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This breadth of experience, combined with Progent's efficient remote support capabilities, provides small companies a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their IT network.
Progent's experts can help your business with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Exchange Server 2016 setup so that your data and email infrastructure operate optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from older releases of BlackBerry and Microsoft technology, configure easy-to-use management utilities to enable you to track and support BlackBerry smartphones throughout your company, define security policies that are right for your business, develop custom mobile software, and ensure that your network architecture is appropriately configured to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be restored rapidly and safely.
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
Progent locations in South Central Texas
Technical Expertise for BlackBerry Enterprise Server (BES)
BlackBerry BES Server simplifies administration and maintenance of BlackBerry wireless handsets, providing a single solution for controlling critical tasks such as device installation, upgrades, and retirement and also providing a strong foundation for security and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Exchange, Groupwise, or Domino messaging platforms and BlackBerry users and allows remote synchronization.
BlackBerry Enterprise Server includes a variety of security capabilities starting with automatic data encryption of messages sent between a BlackBerry smartphone and BlackBerry BES Server using AES or Triple Data Encryption Standard (Triple DES). BES Server also permits excellent versatility in selecting levels of security to match the specific requirements of your company's network. Progent's BlackBerry authorized engineers can assist you to choose powerful security functions and enable them wirelessly. Samples of these over-the-air configurable security features are:
- Disable a BlackBerry device
- Wipe data from a misplaced or stolen smartphone
- Disable Bluetooth functionality
- Activate built-in defenses against malicious attacks
BES Server also provides versatility in determining ways to keep mobile users from installing or running unsecure or prohibited applications. Progent can assist you to choose protective processes such as:
- List exactly which applications are permitted on the device
- Prevent third-party applications from allocating persistent storage on the smartphone
- Select which resources third-party programs can use on the device
- Limit the kinds of access third-party programs running on the BlackBerry smartphone can initialize
- Block all external programs from being installed or executed on the device
Expert RIM BlackBerry Consulting and Technical Support Offered Online from Progent
Progent's certified BlackBerry support specialists are available remotely to deliver expert assistance to businesses in the Corpus Christi area or throughout Texas. Progent's seasoned remote technical support experts have helped businesses solve network issues and cut IT service costs in every state in the country and established a large base of loyal customers. (See Progent's customer testimonials.)
Progent offers remote consulting support for a wide selection of technologies related to RIM BlackBerry software and devices such as synchronization, integration with Microsoft Exchange, setting up BlackBerry Enterprise Server (BES), and improving mobile security. Major RIM BlackBerry credentials awarded to Progent's support experts include:
BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist you to carry out common support functions such as setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, setting up messaging filters, changing user profiles, upgrading BlackBerry smartphones, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified experts can also help you to resolve a broad array of problems associated with synchronization, device detection, messaging consistency, web browsing, wireless connections, Instant Messaging, desktop software configuration, and Desktop Redirector.
As a top innovator in delivering countrywide remote help for small company IT networks, Progent can provide responsive and affordable access to a BlackBerry Certified Support Specialist. Progent's remote technical support expertise keeps your mobile technical support costs at a minimum and, by handling problems promptly, improves the productivity of your BlackBerry smartphone clients.
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry-certified specialist can show you how to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical procedures such as troubleshooting enterprise activation issues, registering and removing BlackBerry device users, setting activation passwords, implementing over-the-air software loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and setting up backup and recovery processes.
Progent's BlackBerry engineers can also help you to use management tools like the BlackBerry Administration Service for role-based management, troubleshooting attachment and data flow issues, and utilizing wireless LANs for activation. Also, Progent can help you understand the role of operational policies in the BlackBerry Enterprise system and help your company to select and install appropriate security configurations.
Progent's certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange Server architecture for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry system to the latest edition of Exchange.
Contact Progent for Support from a RIM BlackBerry-Certified Specialist
If you wish to ask Progent about technical expertise for BlackBerry wireless technology, call 1-800-993-9400 or see Contact Progent.