Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry Consulting ServicesBlackBerry mobile PDAs were at one time one of the most successful solutions for achieving anytime-anywhere access to email, calendars, web applications, and other critical business information. Progent can provide Corpus Christi, Texas companies the services of BlackBerry-premier consultants who can help companies to manage their BlackBerry environments or migrate efficiently to a current smartphone platform.

As the complexity of small business networks has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has grown to be the standard for businesses regardless of size, successful integration and support of BlackBerry technology has grown more difficult. To handle areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with diverse messaging servers and corporate databases, small businesses often resort to outside support professionals who specialize in RIM BlackBerry integration and troubleshooting.

Progent can provide the services of BlackBerry-premier engineers who can help small businesses to design, manage, and repair BlackBerry-based environments economically and efficiently, eliminating the need for an in-house BlackBerry solutions specialist and lowering the cost and hassle of supporting wireless work groups. Progent's BlackBerry engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, coupled with Progent's proven online support model, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry technology seamlessly into their information system.

Progent's engineers can help your business with SQL Server 2016 integration support, Microsoft SQL Server 2014 deployment and Exchange Server setup so that your data and messaging systems operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from previous releases of BlackBerry and Microsoft technology, set up easy-to-use administration tools to enable you to monitor and support BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom mobile software, and ensure that your IT network architecture is properly designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be recovered rapidly and thoroughly.

Technical Services for BlackBerry Enterprise Server (BES)
BlackBerry Enterprise Server simplifies administration and support of RIM BlackBerry devices, offering a centralized platform for controlling critical tasks like device installation, upgrades, and deactivation and also offering a solid foundation for security and high availability. BlackBerry Enterprise Server delivers seamless communication between Exchange Server, Groupwise, or Lotus email servers and BlackBerry smartphones and supports wireless synchronization.

BlackBerry BES Server Troubleshooting Support

BES Server features a variety of data protection options starting with advanced data encryption of information sent between a BlackBerry device and BES Server using Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BES Server also permits great versatility in adjusting degrees of security to match the specific requirements of your mobile environment. Progent's BlackBerry authorized consultants can assist your company to choose powerful security features and activate them wirelessly. Samples of these wirelessly selectable security features are:

  • Disable a BlackBerry device
  • Erase information from a missing or stolen device
  • Disable Bluetooth
  • Activate internal defenses against malware

BlackBerry BES Server also provides versatility in selecting how to prevent users from loading or running unsafe or unauthorized software. Progent can assist you to select blocking techniques like:

  • Specify exactly which programs are permitted on the device
  • Block external applications from using non-volatile storage on the BlackBerry smartphone
  • Determine which resources external software can access on the smartphone
  • Limit the kinds of access third-party programs running on the device can initialize
  • Prevent all external programs from being installed or executed on the smartphone

Progent's Online BlackBerry-certified Consulting Services is Fast and Economical
For companies in Corpus Christi, Texas who need quick and economical access to a qualified RIM BlackBerry support expert, Progent provides effective online help from a veteran support staff who have provided IT solutions to companies in every state in the country. (See Progent's client testimonials.)

Remote consulting services eliminates travel costs and lets engineers fix problems quickly, allowing you to reduce wasted productivity. Progent's RIM BlackBerry specialists have earned certifications in all BlackBerry solutions and offer expert help in fields such as fixing synchronization issues, setting up BlackBerry Enterprise Server (BES), and designing a secure, high-availability network infrastructure for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist can provide the skills required to install and troubleshoot the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BESMon to run important procedures such as troubleshooting enterprise activation problems, adding and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air software loading and configuration, deploying and debugging the BlackBerry Smart Card Reader, and setting up backup and recovery mechanisms.

Progent's BlackBerry consultants can also show you how to operate management tools such as the BlackBerry Administration Service for role-based management, resolving file attachment and data flow issues, and using WiFi for activation. Also, Progent can explain the function of IT policies in the BlackBerry Enterprise environment and assist you to select and implement sensible security options.

Progent's certified Exchange Server engineers can team with Progent's BlackBerry Certified Server Support Specialist to help you to optimize your current Exchange architecture for operating in conjunction with BlackBerry Enterprise Server or migrate your BlackBerry solution to the most recent edition of Exchange Server.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator has advanced knowledge for deploying, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in an email system powered by Exchange. Progent's BlackBerry-certified consultant offers expertise in important areas associated with BlackBerry integration including the BlackBerry Enterprise Solution, Microsoft Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, manage BlackBerry devices and client accounts, archive and maintain storage groups, configure permissions, set up the MDS and Instant Messaging, install access control lists, manage Exchange data flow, create, update, and assign WLAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry-certified engineer can support your BlackBerry solution in a number of environments that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer Consulting FirmProgent offers the services of a BlackBerry Certified Solution Designer to help your company to design, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry include business and network requirements analysis, system design, installation planning and execution, performance tuning, design of a high-availability architecture, information backup and business recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to define your operational goals and to design a mobile wireless system that meets your IT budget and aligns with your business plans. Progent can explain the impact of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current network infrastructure's suitability to support a BlackBerry BES Server, help you to decide which administration model and physical components meet your needs, and evaluate your messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on one another so you can make smart choices concerning options for software versions, processors and mass storage, network topology, and application set up.

To optimize system protection, Progent's BlackBerry expert can help your company to select and enable appropriate security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security engineers to perform network-wide security assessment and compliance validation and recommend improvements to support your BlackBerry solution.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
If you wish to ask Progent about professional help for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.