Consulting Support Services for BlackBerry Environments
RIM BlackBerry ConsultantsBlackBerry wireless PDAs were once among the most popular solutions for maintaining anytime-anywhere connectivity to email, scheduling, web programs, and other critical business data. Progent offers Corpus Christi, Texas companies the expertise of BlackBerry-certified consultants who can assist businesses to manage existing BlackBerry deployments or migrate efficiently to a current mobile platform.

As the complexity of small business IT technology has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for organizations regardless of size, effective integration and maintenance of RIM BlackBerry technology has grown more challenging. To address issues like security, disaster recovery, and synchronization of BlackBerry smartphones with a variety of messaging systems and company databases, small organizations frequently turn to external support firms who offer expertise in RIM BlackBerry installation and troubleshooting.

Progent can provide the services of BlackBerry-certified consultants who can help small businesses to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the necessity for an in-house BlackBerry solutions specialist and reducing the expense and hassle of supporting wireless workers. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security professionals. This breadth of experience, coupled with Progent's efficient remote support capabilities, gives small businesses an economical solution for incorporating RIM BlackBerry products productively into their information network.

Progent's experts can assist you with SQL Server 2016 integration consulting, Microsoft SQL Server 2014 configuration and Exchange Server setup so that your data and messaging systems function optimally with BlackBerry BES Server. Progent can also assist you to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use management utilities so you can track and control BlackBerry devices throughout your business, recommend security policies that are right for your company, develop custom wireless software, and make sure that your network architecture is properly designed to accommodate your BlackBerry clients. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup processes so that it can be recovered rapidly and thoroughly.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services


Consulting and Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server simplifies management and maintenance of BlackBerry devices, offering a centralized platform for controlling critical tasks such as smartphone installation, updates, and deactivation and also offering a strong foundation for security and fault tolerance. BlackBerry Enterprise Server delivers seamless integration between Exchange Server, Novell GroupWise, or IBM Lotus Domino email platforms and BlackBerry users and supports wireless synchronization.

RIM BlackBerry Enterprise Server Configuration Support

BES Server provides a wealth of data protection options starting with advanced data encryption of messages transmitted between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry BES Server also allows excellent flexibility in selecting degrees of protection to match the special requirements of your mobile network. Progent's BlackBerry authorized engineers can assist your company to choose powerful security features and enable them remotely. Examples of these over-the-air selectable security features include:

  • Lock down a BlackBerry device
  • Wipe data from a missing device
  • Lock out Bluetooth
  • Enable built-in defenses against malware

BlackBerry BES Server also offers versatility in determining mechanisms to keep users from loading or executing unsecure or prohibited software. Progent can help you to choose blocking techniques like:

  • Specify precisely what programs are permitted on the device
  • Prevent external programs from using persistent storage on the BlackBerry smartphone
  • Determine what resources third-party software can use on the BlackBerry device
  • Restrict the kinds of access external applications running on the device can initialize
  • Prevent all third-party programs from being loaded or executed on the smartphone

Progent's Remote BlackBerry-certified Technical Support is Fast and Economical
For companies in Corpus Christi, Texas who require fast and economical help from an authorized RIM BlackBerry support expert, Progent provides effective online assistance from a seasoned support staff who have delivered network solutions to organizations in every state in the United States. (See Progent's customer testimonials.)

Remote consulting services eliminates travel expense and allows consultants to fix problems rapidly, so you minimize lost productivity. Progent's RIM BlackBerry specialists have been awarded accreditations in all BlackBerry technologies and can provide professional help in fields including resolving synchronization problems, setting up BlackBerry BES Server, and designing a secure, high-availability network architecture for RIM BlackBerry users. Certifications earned and skill sets mastered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
Blackberry HelpA Progent BlackBerry Certified Support Specialist can help your company to perform basic support functions such as configuring BlackBerry handsets and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, selecting account settings, launching e-mail filters, editing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to operate with your corporate email software. Progent's certified experts can also help you to troubleshoot a wide array of issues concerning synchronization, handset detection, messaging reconciliation, web access, wireless connections, IM, PC application configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide remote help for small business networks, Progent can provide quick and economical access to a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry support costs low and, by handling issues quickly, maximizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Blackberry SupportProgent's BlackBerry Certified Server Support Specialist has the skills required to install and support the BlackBerry BES Server in a Microsoft Exchange environment. Progent's BlackBerry expert can assist you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BlackBerry Utilities to run critical tasks such as resolving enterprise activation issues, registering and deleting BlackBerry smartphone clients, activating passwords, configuring over-the-air program installation and configuration, deploying and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.

Progent's BlackBerry engineers can also help you to use administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can explain the role of IT policies in the BlackBerry Enterprise environment and assist you to select and install appropriate security configurations.

Progent's Microsoft-certified Microsoft Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Exchange Server infrastructure for operating smoothly with BlackBerry BES Server or move your BlackBerry solution to the most recent version of Microsoft Exchange.

Call or Email Progent to Get Support from a RIM BlackBerry-Certified Expert
In order to contact Progent about consulting assistance for BlackBerry wireless integration, phone 1-800-993-9400 or visit Contact Progent.



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    Progent's Microsoft-certified consultants have more than 10 years of experience designing, deploying, enhancing and troubleshooting SCOM solutions and offer organizations of all sizes expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience needed to monitor your IT resources efficiently, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up Microsoft SCOM 2012 management packs based on leading practices for monitoring network infrastructure and Microsoft and third-party apps and services. In addition, Progent can provide responsive online or onsite troubleshooting to help you to fix critical problems uncovered by SCOM 2012.

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    Progent's Microsoft-certified professionals have over a decade of background providing messaging solutions for customers that range from small businesses to global corporations. Progent offers economical consulting for all versions of Microsoft Exchange Server to enhance email and virus security, configure fault tolerant email environments, and implement off-site and mobile email connectivity. Progentís Microsoft Exchange support services can assist you in designing and carrying out a move from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Microsoft Exchange 2016 Server. Progent offers integration help for Windows 8, Windows 7, Vista, and Windows XP clients using Office Outlook and can help you configure Microsoft Outlook Web App for all major browsers. For email virus protection, spam blocking and outbound data leak prevention, Progent offers Email Guard managed services.

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    Progent's pricing policy is to bill for remote support and on-site help per minute. Consequently, you are charged exclusively for delivered support. Progent does not demand a higher rate for after-hours or urgent service, and inside California or in regions where Progent provides in-person support, Progent does not bill for travel time except for urgent support where on-site time is less than four hours. Also, Progent imposes no initialization fee and asks no retainer for services provided during normal business hours. Many support firms impose large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for fast fixes so you will not be forced to permit minor problems to stay unaddressed.

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    To deliver economical IT services for small companies, Progent has developed comprehensive IT outsourcing packages that offer small businesses quick access to network help without requiring you to recruit, educate, and manage an expensive full-time IT staff. Progentís IT outsourcing packages offer you an economical alternative for building a protected and robust environment for your favorite Microsoft Windows business productivity applications such as Office XP and Office 2003.

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    Progent's compensation structure is based on revenue sharing, so similar to being an independent contractor, your income is directly driven by your generated revenue. Some of our support staff stress lifestyle issues and choose to consult at a more relaxed pace, using our self-determined schedule to pursue personal enthusiasms like hiking, car racing, snow boarding, fishing, vacations, or sharing private time with relatives and acquaintances. Others use the opportunity to make big bucks via hard work and long hours. Progent fully supports either end of the spectrum and any point in the middle.

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    To provide economical network support for small companies, Progent offers full-service computer outsourcing packages that give small organizations fast access to network help without requiring you to hire, train, and manage an expensive full-time computer support team. Progentís IT outsourcing services offer you an economical alternative for building a protected and reliable environment for your important Windows business productivity applications such as Microsoft Office XP and Office 2003.

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    Progentís Technical Response Center provides national extended hours remote troubleshooting for IT networks powered by Windows and Cisco technology. Progent's Microsoft and Cisco-Premier support experts offer after-hours phone support and online secure computer connection to troubleshoot and repair network problems rapidly and economically. The breadth of technical experience represented by Progent's staff of country-wide service engineers makes it possible to escalate even the toughest problems to appropriate specialists as required. For urgent problems, the TRC endeavors to respond to your request for support within one hour.

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    Progent offers a selection of network service packages for small businesses. These information technology outsourcing and server monitoring solutions are based on the proactive problem handling capabilities of System Center Operations Manager 2007, a next-generation network and IT support product that monitors the availability, throughput, and security of your information system and identifies incipient troubles before they can bring down your network. With Progent's economically priced network support packages, small businesses can choose a simple co-sourcing package based on Microsoft Operations Manager with network monitoring, reporting, Help Desk and remote troubleshooting or a complete 24x7 outsourcing package.

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    Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the basic competencies and global standards of skill that information security managers are required to learn. CISM gives business management the assurance that those who have earned their CISM credential have the experience and capability to provide efficient security administration and consulting consulting.

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    Configuration Manager automates software provisioning and updating, simplifies security and compliance settings management, inventories network assets, protects against company data leakage, provides network health monitoring, allows safe self service, and delivers a common point of control for managing multi-operating system ecosystems based on on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can help businesses of any size with any facet of designing, implementing, operating and troubleshooting a System Center Configuration Manager deployment for on-premises, cloud, or hybrid networks.

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    Nexus switches are engineered to deliver the throughput, scale, dependability, cloud readiness, density, security and ease of management needed to function as the heart of a world-class data center. Progent's CCIE-certified Nexus switch consultants are available to provide remote and onsite support services to assist your business to plan an efficient switch architecture, set up pilot environments to validate your switching solution, install and configure Nexus switches, create and enforce effective policies, run security vulnerability evaluations, set up proactive monitoring, fully utilize resources through virtualization technologies, analyze and repair switching and routing issues, maximize performance, plan for expected growth, and set up the powerful high-availability (HA) capabilities incorporated into Cisco's Nexus products. Progent can also help you to migrate efficiently from legacy Nexus switches or Catalyst switches to current Nexus switches.

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