Consulting and Technical Support Services for BlackBerry Technology
RIM BlackBerry SupportBlackBerry wireless PDAs were at one time one of the most popular solutions for achieving anytime-anywhere connectivity to email, scheduling, web-based programs, and other critical business information. Progent offers Corpus Christi, Texas companies the expertise of BlackBerry-certified experts who can assist businesses to maintain their BlackBerry environments or transition smoothly to a more popular mobile platform.

As the complexity of small business networks has expanded, and as the need for world-class protection, dependability, and disaster recovery has become the standard for organizations of all sizes, effective integration and support of BlackBerry solutions has become more difficult. To deal with areas like security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of email systems and corporate databases, small businesses frequently turn to outside consulting professionals who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier engineers who can assist small organizations to plan, administer, and repair BlackBerry-based solutions affordably and efficiently, eliminating the need for an in-house BlackBerry solutions expert and lowering the expense and stress of maintaining wireless workers. Progent's BlackBerry technology engineers have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISM and CISA-certified network security professionals. This range of experience, coupled with Progent's efficient online service delivery model, provides small businesses an affordable alternative for integrating RIM BlackBerry products seamlessly into their business information network.

Progent's experts can help your company with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 configuration and Microsoft Exchange setup so that your database and messaging infrastructure work efficiently with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous versions of BlackBerry and Microsoft technology, configure streamlined management utilities so you can monitor and support BlackBerry smartphones across your company, recommend security policies that are right for your business, develop custom mobile applications, and ensure that your IT network infrastructure is properly designed to handle your BlackBerry clients. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup processes so that it can be recovered quickly and thoroughly.

Integration Support Services for BlackBerry Enterprise Server (BES)
RIM's advanced platform for managing big collections of BlackBerry smartphones is the BlackBerry Enterprise Server (BES). This powerful software enables Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive messages that are encrypted in wireless transit to provide optimum data protection. BlackBerry BES Server also simplifies a wide variety of vital management tasks that span from BlackBerry deployment and upgrades to wireless security and fault tolerance.

RIM BlackBerry Enterprise Server Integration Help

Progent's BlackBerry-premier engineers can help you use RIM BlackBerry Enterprise Server to perform basic tasks such as:

  • Deploy and manage applications
  • Schedule smartphone, application, and policy updates
  • Update BlackBerry smartphone software wirelessly
  • Manage client settings with BES Server's extensive selection of policies

Progent's BlackBerry-premier engineers can also help your company to utilize BlackBerry BES Server to implement important procedures not available with the entry-level BlackBerry Enterprise Server Express. These procedures include:

  • Install and manage BES Server's high-availability architecture using VMware
  • Deploy BlackBerry smartphones wirelessly
  • Set specialized administration roles
  • Monitor and report on the health of your system

Professional RIM BlackBerry Technical Support Services Offered Online from Progent
Progent's certified BlackBerry engineers are accessible online to deliver prompt assistance to companies in the Corpus Christi area or anywhere in the state of Texas. Progent's experienced online consulting experts have helped businesses solve network issues and cut IT service costs in each state in the United States and established a large base of loyal clients. (Refer to Progent's client testimonials.)

Progent offers remote consulting support for a broad array of technologies related to RIM BlackBerry products such as synchronization, integration with Microsoft Exchange, managing BlackBerry BES Server, and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified Solution Designer
RIM BlackBerry Certified Solution Designer Support ServicesProgent offers the support of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, repair, and produce documentation for a mobile wireless environment based on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and network needs analysis, system design, deployment planning and execution, performance optimization, configuration of a fault-tolerant architecture, data backup and disaster recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical goals and to create a mobile wireless solution that meets your information technology budget and aligns with your business strategy. Progent can clarify the impact of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your current network architecture's suitability to accommodate a BlackBerry Enterprise Server, help your organization to decide which management model and physical components meet your needs, and analyze your email and messaging environment configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can make informed choices concerning options for software versions, server hardware and mass storage, network topology, and application configuration.

To maximize system protection, Progent's BlackBerry-certified consultant can help your company to choose and enable appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security engineers to perform company-wide security vulnerability and compliance testing and recommend improvements to account for your BlackBerry environment.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers advanced skills for installing, managing, tracking, and maintaining one or several BlackBerry BES Servers in a messaging environment based on Microsoft Exchange. Progent's BlackBerry-certified engineer offers expertise in key technologies related to BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and network policies and scheduling. Progent can help you to add and delete BlackBerry device clients on Exchange Server and Active Directory, configure, monitor, and manage BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, back up and manage storage groups, apply permissions, install the MDS and Instant Messaging, implement access control lists, manage Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, implement SNMP traps, and produce management reports to summarize SNMP data.

Progent's BlackBerry expert can help you with your BlackBerry technology in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to utilize tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

Contact Progent for Help from a RIM BlackBerry-Certified Specialist
If you wish to get in touch with Progent about consulting expertise for BlackBerry wireless solutions, call 1-800-993-9400 or see Contact Progent.