Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless PDAs were at one time among the most popular solutions for maintaining location-independent access to email, scheduling, web-based applications, and other vital business data. Progent offers Corpus Christi, Texas companies the services of BlackBerry-certified experts who can assist companies to manage their BlackBerry deployments or transition smoothly to a current mobile platform.
As the sophistication of small business IT technology has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has become the standard for companies regardless of size, successful integration and support of BlackBerry solutions has grown more difficult. To address areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small businesses frequently resort to external support firms who specialize in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can help small businesses to design, manage, and repair BlackBerry-based environments affordably and effectively, dispensing with the necessity for an in-house BlackBerry technology expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's efficient remote support model, gives small companies an economical solution for incorporating BlackBerry technology productively into their IT network.
Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities to help you monitor and support BlackBerry devices throughout your business, recommend security policies that make sense for your company, develop custom mobile applications, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered quickly and safely.
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
Progent locations in South Central Texas
Technical Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of RIM BlackBerry smartphones, offering a centralized platform for handling key tasks like smartphone deployment, updates, and deactivation and providing a solid foundation for data protection and fault tolerance. BlackBerry BES Server delivers transparent integration between Exchange Server, Groupwise, or Lotus email servers and BlackBerry smartphones and allows wireless synchronization.
BlackBerry Enterprise Server includes a wealth of security capabilities beginning with advanced data encryption of information sent between a BlackBerry device and BlackBerry BES Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent flexibility in selecting levels of protection to match the special requirements of your mobile network. Progent's BlackBerry certified consultants can help your company to choose powerful security features and enable them remotely. Examples of these wirelessly selectable security settings include:
- Lock down a BlackBerry smartphone
- Erase information from a misplaced or stolen smartphone
- Disable Bluetooth
- Activate built-in protection against malicious attacks
BES Server also offers versatility in determining ways to prevent users from installing or executing unsecure or unauthorized software. Progent can help you to select blocking processes such as:
- List precisely which programs are permitted on the device
- Prevent external software from using non-volatile memory on the smartphone
- Select which resources external software can use on the BlackBerry device
- Limit the kinds of connections third-party programs running on the smartphone can initialize
- Prevent all third-party software from being loaded or run on the BlackBerry smartphone
Expert BlackBerry Technical Support Available Remotely from Progent
Progent's certified BlackBerry engineers are available remotely to deliver prompt assistance to companies in the Corpus Christi region or throughout Texas. Progent's experienced online consulting experts have helped IT organizations solve network issues and reduce IT service expenses in every state in the country and established a substantial following of loyal customers. (Refer to Progent's client testimonials.)
Progent offers online help for a wide selection of issues associated with RIM BlackBerry products such as synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening mobile security. Important BlackBerry certifications awarded to Progent's support professionals include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements analysis, system architecture, roll-out planning and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a mobile wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration model and equipment meet your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices concerning options for software editions, processors and storage, network architecture, and application configuration.
To optimize network protection, Progent's BlackBerry-certified expert can assist your company to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to run company-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry consultant has support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and IM, implement access control lists, control Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about consulting help for BlackBerry wireless integration, call 1-800-993-9400 or visit Contact Progent.