Mobile Support
Corpus Christi, Texas IT Networks
BlackBerry Email Consulting and Tech Support
Consulting and Technical Support Services for BlackBerry Environments
BlackBerry wireless PDAs were at one time among the most popular solutions for maintaining location-independent access to email, scheduling, web-based applications, and other vital business data. Progent offers Corpus Christi, Texas companies the services of BlackBerry-certified experts who can assist companies to manage their BlackBerry deployments or transition smoothly to a current mobile platform.
As the sophistication of small business IT technology has increased, and as the demand for enterprise-class security, reliability, and disaster recovery has become the standard for companies regardless of size, successful integration and support of BlackBerry solutions has grown more difficult. To address areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and shared databases, small businesses frequently resort to external support firms who specialize in BlackBerry integration and maintenance.
Progent can provide the services of BlackBerry-certified engineers who can help small businesses to design, manage, and repair BlackBerry-based environments affordably and effectively, dispensing with the necessity for an in-house BlackBerry technology expert and reducing the cost and hassle of supporting mobile workers. Progent's BlackBerry specialists have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's efficient remote support model, gives small companies an economical solution for incorporating BlackBerry technology productively into their IT network.
Progent's engineers can help your business with SQL Server 2016 integration and development support, Microsoft SQL 2014 deployment and Exchange Server setup so that your data and messaging systems work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from older versions of BlackBerry and Microsoft technology, configure streamlined management utilities to help you monitor and support BlackBerry devices throughout your business, recommend security policies that make sense for your company, develop custom mobile applications, and ensure that your network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is included in your scheduled backup processes in order that it can be recovered quickly and safely.
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
| City | Address | Phone | Link |
| Austin | 700 Lavaca St, Suite 1400 Austin, TX 78701 United States |
(737) 204-0155 | Austin Network Support Services |
| Corpus Christi | 710 Buffalo Street Corpus Christi, TX 78401 United States |
(361) 356-3700 | Corpus Christi Network Support Services |
| San Antonio | 110 E Houston Street San Antonio, TX 78205 United States |
(210) 750-3330 | San Antonio Network Support Services |
Technical Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines management and maintenance of RIM BlackBerry smartphones, offering a centralized platform for handling key tasks like smartphone deployment, updates, and deactivation and providing a solid foundation for data protection and fault tolerance. BlackBerry BES Server delivers transparent integration between Exchange Server, Groupwise, or Lotus email servers and BlackBerry smartphones and allows wireless synchronization.
BlackBerry Enterprise Server includes a wealth of security capabilities beginning with advanced data encryption of information sent between a BlackBerry device and BlackBerry BES Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also permits excellent flexibility in selecting levels of protection to match the special requirements of your mobile network. Progent's BlackBerry certified consultants can help your company to choose powerful security features and enable them remotely. Examples of these wirelessly selectable security settings include:
- Lock down a BlackBerry smartphone
- Erase information from a misplaced or stolen smartphone
- Disable Bluetooth
- Activate built-in protection against malicious attacks
BES Server also offers versatility in determining ways to prevent users from installing or executing unsecure or unauthorized software. Progent can help you to select blocking processes such as:
- List precisely which programs are permitted on the device
- Prevent external software from using non-volatile memory on the smartphone
- Select which resources external software can use on the BlackBerry device
- Limit the kinds of connections third-party programs running on the smartphone can initialize
- Prevent all third-party software from being loaded or run on the BlackBerry smartphone
Expert BlackBerry Technical Support Available Remotely from Progent
Progent's certified BlackBerry engineers are available remotely to deliver prompt assistance to companies in the Corpus Christi region or throughout Texas. Progent's experienced online consulting experts have helped IT organizations solve network issues and reduce IT service expenses in every state in the country and established a substantial following of loyal customers. (Refer to Progent's client testimonials.)
Progent offers online help for a wide selection of issues associated with RIM BlackBerry products such as synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and strengthening mobile security. Important BlackBerry certifications awarded to Progent's support professionals include:
BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to plan, install, validate, troubleshoot, and document a wireless solution built on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry technology include business and network requirements analysis, system architecture, roll-out planning and execution, performance tuning, configuration of a high-availability environment, information backup and business recovery consulting, and security design.
Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your functional objectives and to design a mobile wireless environment that fits within your IT budget and aligns with your business plans. Progent can clarify the implications of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your existing network infrastructure's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration model and equipment meet your requirements, and analyze your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at informed choices concerning options for software editions, processors and storage, network architecture, and application configuration.
To optimize network protection, Progent's BlackBerry-certified expert can assist your company to select and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and CISM-certified security engineers to run company-wide security vulnerability and compliance testing and recommend enhancements to accommodate your BlackBerry environment.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for installing, administering, tracking, and maintaining one or several BlackBerry Enterprise Servers in a messaging environment based on Exchange Server. Progent's BlackBerry consultant has support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Outlook, firewalls, proxy servers, DMZ, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone users on Exchange and Microsoft Active Directory, set up, track, and manage BlackBerry Enterprise Server, manage BlackBerry devices and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System and IM, implement access control lists, control Exchange Server data flow, create, edit, and apply WLAN and Virtual Private Network configuration sets, implement SNMP traps, and produce reports based on SNMP data.
Progent's BlackBerry-certified expert can help you with your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
Call or Email Progent to Get Assistance from a RIM BlackBerry-Qualified Consultant
If you wish to get in touch with Progent about consulting help for BlackBerry wireless integration, call
An index of content::
UNIX Online Networking Specialist
Linux Online Consultants
Progent provides nationwide online phone support and troubleshooting services for companies that run Solaris environments or whose information systems feature a combination of Sun Solaris and Microsoft Windows technology. Online network consulting provides optimum return for your IT budget by preserving user productivity and shortening the time billed for network repair services. Advanced remote support technology and skilled service specialists and engineers allow Progent to handle the majority of IT problems without squandering time and money by traveling to your location. In the vast majority of cases your network problems can be dealt with by telephone or via a combination of telephone support and remote connectivity. Progent can make available Cisco certified CCIE infrastructure engineers and CISSP and ISSAP premier security specialists to help you with the most difficult system problems.
Active Directory Information Technology Outsourcing
Internet Data Center Consultant
For large businesses, Progent can leverage in-house IT groups by offering extensive background in supporting key Microsoft and Cisco technologies. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint expertise, and Microsoft SQL Server consulting. For the nationwide or global enterprise with branch offices, Progent can act as a transparent nearby supplement of enterprise IT management. Progent’s enterprise consulting services include corporate-wide security, remote branch office support, system architecture, Sarbox compliance, project planning, and world-class support for multi-site network environments powered by Enterprise Windows 2003. Progent can provide on-site consultants and specialists to assist with a campus relocation or office move, or a system designer to assist with setting up or utilizing an Internet Data Center or Hosting Facility.
Specialists Email White Lists
ProSight Email Security Consult
Progent's ProSight Email Guard solution uses the technology of leading information security companies to provide web-based control and world-class security for all your email traffic. The hybrid architecture of Progent's ProSight Email Guard integrates cloud-based filtering with a local gateway appliance to offer complete protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves network bandwidth and storage space. Email Guard's onsite security gateway appliance provides a deeper layer of inspection for incoming email. For outbound email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your security perimeter.
Engineers Certified Cybersecurity Management
24x7x365 Professionals CISM Certified Cybersecurity Management
Progent can provide the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) organization describes the basic capabilities and global standards of performance that IT security managers are required to master. CISM gives business management the assurance that those who have earned their CISM certification possess the background and capability to deliver effective security management and support services.
Unified CM SRST backup Professionals
Integration Support Cisco Jabber
Cisco Cisco Unified Communications Manager, previously branded CallManager, is the heart of Cisco's collaboration solution. Unified CM and Unified Communications Manager Express (CME) provide a borderless IP-PBX by integrating tightly with applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent's CCIE-certified consultants can deliver efficient and budget-friendly online and on-premises support to help businesses of all sizes to build and maintain Unified CM ecosystems by providing Unified Communications Manager integration and troubleshooting consulting services that deliver maximum business value. Progent's consultants can help with any aspect of Unified Communications Manager setup and debugging in areas such as integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP connections and PSTN calling, installing Cisco ISR routers with CUBE support, designing UCS server clustering solutions for survivability, performance tuning, and integration with Microsoft Exchange Server and Skype for Business.
Biggest Slackware Linux Consultant Services
Redhat Linux Configuration
Progent's Linux consulting services provide small and mid-size companies and software developers support for managing and supporting Linux computers that operate with Microsoft-based technology. Progent can give your organization access to Linux experts, support professionals premier by Microsoft and Cisco, and security specialists with CISM certification. This broad range of experience offers you a convenient one-stop consulting firm to help you build and maintain a secure and reliable mixed-platform network and communications environment that allows Linux and Microsoft interoperability by combining Microsoft Windows with major Linux derivatives such as RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo, Mandrake, Debian GNU/Linux, and Slackware Linux.
Exchange 2019 O365 Integration Remote Support
24 Hour Exchange 2019 Computer Consulting
Progent can help your organization in any facet of your upgrade to Microsoft Exchange 2019 such as configuring Windows Server 2019 Core for hosting Exchange; planning high availability infrastructure for an on-premises, cloud-based or hybrid environment; moving mailboxes; planning and implementing Windows Hyper-V; setting up HLB; building Database Availability Groups (DAGs) with MCDB solid-state caching; setting up Skype for Business 2019 for voicemail services; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with O365; and configuring Outlook clients.
Exchange 2013 SharePoint integration Specialists
24 Hour Online Consulting Exchange 2013 Management
Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of Exchange 2010 and delivers powerful new features plus a redesigned architecture. These enhancements favorably impact vital IT areas such as manageability, availability, compliance, operational costs, teamwork, scalability, throughput, compatibility, and the user experience. Progent's Microsoft-certified Exchange 2013 consultants can help you evaluate the potential business benefits of upgrading to Exchange 2013, design an efficient test and rollout strategy, and train your IT team to maintain your Exchange Server 2013 solution. Progent also offers affordable remote support and management services for Exchange 2013.
Massachusetts Network Architect
South Carolina Security Consulting Company
If your company does not need emergency online support but expects to require assistance with your information system soon, you can save time and money and ensure that the appropriate IT skill will be available when you want it by getting in touch with a Progent sales agent and registering as a client. For more information, call 800-993-9400 or send email to information@progent.com.
From Home Job Questions about Network Engineering
Questions about Contract Network Consultants Work At Home Job
To see replies to common enquiries about becoming a consultant at Progent, refer to Working with Progent Questions and Answers.
Network Consult Certified Microsoft Partner
Microsoft Certified Partner Network Administration
Progent is a Microsoft Certified Partner with accredited competencies that include Information Worker Solutions. Microsoft Certified Partners represent the elite organizations who earn the top customer satisfaction and are afforded the closest working relationship with Microsoft. The knowledge, skills, and commitment needed to earn the level of Microsoft Certified Partner benefits Progent's clients by enabling Progent to provide your company more complete solutions for your information network.
24/7 Remote Support Services SCCM 2007 Mobile Device Management
Network Consultants SCCM 2007
Progent's Microsoft-certified consultants can help your organization to maintain Microsoft System Center 2007 Configuration Manager (SCCM 2007) to streamline operations, improve security, and increase productivity by making sure that operating systems and applications are always up to date, managing product licenses, and reporting usage profiles so you can make informed purchasing choices. When your organization is ready to update your SCCM 2007 change management ecosystem, Progent can assist you to prepare for and implement a smooth move to SCCM 2012.
Technical Support Services Juniper NetScreen 5200 Firewall
Juniper NetScreen IPsec VPN Cybersecurity Companies
Progent's Juniper-certified NetScreen consultants can assist you to install and optimize NetScreen 5000 series routers, migrate from older NetScreen products to the latest Juniper products, and troubleshoot infrastructure issues in Juniper-only or mixed-vendor environments.
VirtualPC for Apple Mac Remote Technical Support
Remote Desktop Connection for Apple Mac Consulting
For businesses with a combination of Apple Mac and Windows computers, there are two popular solutions for running Microsoft Windows-only applications on macOS or OS X: an external connection to a physical Windows computer or local simulation of a Windows environment on a macOS or Mac OS X desktop. Microsoft's Remote Desktop Connection for Mac enables you to attach a Mac to a remote Microsoft Windows-powered computer to run Microsoft Windows software and share network resources. Microsoft's Virtual PC for Apple Mac simulates Microsoft Windows on an Apple Mac computer so you are able to run Windows applications directly. Progent's Mac technology support experts can help your business to maintain these products for running Microsoft Windows programs on your Macs and can also help your business to evaluate and install third-party solutions for Windows platform simulation.
Wireless EMail Setup and Support
24-7 Consultants Blackberry
Progent’s professionals provide experience in multiple technologies relevant to mobile networking including network topology, Activesync, wireless protection, mobile email, Windows Mobile, Research in Motion Blackberry, and wireless application development. Progent's Microsoft and Cisco certified professionals can save your organization time and expense by using their wireless experience to help you choose and configure wireless connectivity solutions that fit the needs of your company. Progent can also tune your IT architecture so that wireless data devices work better.
Jabber Troubleshooting IT Consulting
Largest Jabber Voicemail Online Help
Progent's Cisco Jabber consultants offer online or on-premises expertise to assist businesses of all sizes to design, deploy, maintain, update or troubleshoot Cisco Jabber solutions and Cisco Unified Communications Manager ecosystems. Progent can provide advanced support for all the products, technologies and services that go into building a cohesive Cisco Jabber collaboration solution including Cisco network devices and management tools, Microsoft Office apps, Windows and Mac desktops, Apple iOS and Google Android smartphones and tablets, SIP trunking, Wi-Fi systems, cyber security, cloud computing, telepresence systems, PBX systems, business continuity, and other pieces of a modern collaboration ecosystem.
VPN Configuration
Remote Access Consultant
Progent’s Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or medium sized business deploy and maintain Cisco’s security and Virtual Private Network products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network products include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or task-specific VPN server for dial-up services. Cisco VPN products are simple to manage and provide the flexibility to evolve with your growing business needs. Progent’s Cisco-Premier network consultants are familiar with Cisco’s complete line of hardware and software targeted at preventing information pilfering, virus and worm outbreaks, Denial of Service attacks, and other threats to your information system. Progent can show you how to deploy Cisco products to get safe connectivity, intrusion protection, and full Identity services based on Cisco ACS using RADIUS security and TACACS to establish a central client access control foundation for user authentication, permissions, and tracking from an easy-to-use Web interface.
Consulting External Network Security Inventory
External Security Inventory Technology Professional
Progent offers small organizations two specially designed security evaluation scanning packages that provide, at a preset price, remotely administered inventory scans of your security profile which are evaluated by certified security engineers who interpret the results of the scan, deliver objective evaluations of your existing security vulnerability, and offer recommendations for enhancements. Progent offers two complementary network security evaluation packages for external and internal security testing that are priced to meet the budgetary realities of small businesses while providing enterprise-class assessments of your IT network's exposure to assault.
24/7 Windows Mobile 7 Engineers
Services Blackberry
Progent’s professionals provide expertise in multiple disciplines related to mobile networking including system infrastructure, Activesync, wireless security, wireless email, Microsoft Windows Mobile, RIM Blackberry, and mobile software development. Progent's certified consultants can save your business time and expense by applying their wireless experience to show you how to choose and configure mobile networking solutions that make sense for your business. Progent can also tune your network infrastructure so that mobile PDAs perform more reliably.
Microsoft SQL Server 2017 Specialist
SQL Server 2019 IT Consultants
Progent’s Microsoft certified professionals can offer small and medium size companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis platform that enables the speedy development of enterprise-class business programs that offer your business a competitive edge. SQL Server provides core support for XML and can query over the Internet and beyond the firewall. In addition to offering consulting, support and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT network. Progent can also help you upgrade from earlier editions of SQL Server to Microsoft SQL Server 2005.
Windows 10 Business Store Portal Online Help
Windows 10 Provisioning Help and Support
Progent's Windows consultants can help organizations of any size to evaluate Windows 10 or to migrate to Windows 10 from an earlier release of Microsoft Windows. Remote and onsite assessment and upgrade services for Microsoft Windows 10 available from Progent's consultants include Return on Investment analysis, project coordination, application compatibility testing, test lab systems, Hyper-V virtualization strategies, Cloud solutions, mobile management and synchronization, teleworker access, data and identity security, automated provisioning and administration, network optimization, Wi-Fi support, business continuity planning, group and personal training for IT support staff and end users, and post-migration Call Center support services.
network piloting Lab Consultant Services
NLB Test Lab Professional
The Progent Test and Training Lab located at the QTS Colocation Center is available for testing line-of-business applications, creating cost-effective system upgrade procedures, assessing and optimizing performance, designing or verifying business continuity solutions, resolving compatibility problems, and establishing training environments for the latest products and technologies. For Progent customers who lack sufficient internal resources to configure proper test systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping critical network initiatives on schedule.
Apple iPad Consultant
iPhone Computer Consulting
Progent's consultants can provide Apple macOS and OS X users a range of services including desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Entourage and Exchange Server expertise, network protection services, and custom education. Progent can assist clients to migrate to macOS from OS X or earlier editions of Mac OS X and Progent can offer expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with iPhone integration and iPad management, or moving to iCloud. For computer environments built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to deal with the complexity of planning, configuring and supporting a network environment that is reliable, safe, efficient and aligned with your organization's business goals.
Services NetApp MetroCluster
NetApp MetroCluster and FlexPod Consultant
NetApp MetroCluster is a disaster recovery platform that combines failover storage clustering along with synchronous replication to deliver rapid, zero data loss disaster recovery between sites that are up to 185 miles (300km) apart from each other. Progent's roster of veteran IT consultants can help you to design, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can help you to select an architecture for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by providing help with procedures such as assigning shelf IDs, arranging aggregate layout, setting up volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network, and testing your disaster recovery solution to prove adherence with industry standards and regulatory mandates.
Microsoft LCS Server IM Network Consultants
Network Consultant Live Communications Server
Microsoft Communications Server delivers Instant Messaging and Real Presence in a scalable, enterprise-grade package offering enhanced security, transparent integration with additional Microsoft products, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your enterprise can benefit from cost savings and improved business efficiencies, increased individual productivity, and better intellectual property security with this simple-to-administer, highly available solution. Effective implementations of Office Communications Server require extensive planning and consideration prior to installation. Progent's Microsoft-authorized professionals can provide the skill needed to realize all the advantages of Office Communications Server across your entire organization.
Online Troubleshooting Gentoo Linux
Redhat Linux Engineer
Progent's Linux consulting experts offer small businesses and developers support for administering and supporting Linux systems that run with Microsoft-powered networks. Progent can give your organization contact with Linux consultants, consulting professionals premier by Microsoft and Cisco, and security experts with CISA and CISSP certification. This broad array of expertise offers you an easy single source to help you create and manage a secure and robust cross-platform connectivity and communications solution that allows Linux and Microsoft interoperability by integrating MS Windows with leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.
64-bit Upgrade Troubleshooting
64-bit Server Integration Services
Progent's Microsoft-certified consultants can help you plan, document, carry out, manage, and repair a network-wide migration to 64-bit server and client operating systems and applications. Progent can help you pilot your 64-bit infrastructure to verify that it handles all of the important 32-bit applications which you want to retain plus the new 64-bit versions of applications you plan to run.
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