Consulting Support Services for BlackBerry Technology
BlackBerry SupportBlackBerry wireless PDAs were once one of the most popular solutions for achieving location-independent access to messaging, scheduling, web-based programs, and other vital business data. Progent can provide Corpus Christi, Texas businesses the services of BlackBerry-certified experts who can assist companies to manage existing BlackBerry environments or migrate smoothly to a current smartphone platform.

As the complexity of small business IT technology has increased, and as the demand for world-class security, dependability, and disaster recovery has grown to be the standard for organizations of all sizes, successful deployment and support of BlackBerry technology has become increasingly challenging. To handle areas such as security, disaster recovery, and synchronization of BlackBerry PDAs with a variety of messaging servers and company databases, small organizations often turn to outside consulting firms who offer expertise in BlackBerry integration and troubleshooting.

Progent offers the services of BlackBerry-premier consultants who can help small businesses to design, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, doing away with the necessity for an internal BlackBerry solutions expert and reducing the expense and hassle of supporting mobile work groups. Progent's BlackBerry engineers have in-depth experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISSP and CISM-certified security specialists. This breadth of knowledge, coupled with Progent's proven online service delivery capabilities, gives small companies an economical alternative for integrating BlackBerry technology seamlessly into their business information system.

Progent's engineers can assist you with SQL Server 2016 integration and development consulting, Microsoft SQL Server 2014 deployment and Microsoft Exchange Server setup so that your database and messaging infrastructure work optimally with BlackBerry Enterprise Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft technology, configure easy-to-use management utilities so you can monitor and control BlackBerry smartphones throughout your company, define security policies that make sense for your company, customize mobile applications, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your regular backup procedures so that it can be recovered rapidly and safely.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services

Technical Help for BlackBerry BES Server
BlackBerry BES Server simplifies administration and maintenance of RIM BlackBerry wireless handsets, offering a centralized platform for controlling key jobs like device deployment, upgrades, and retirement and offering a solid foundation for security and high availability. BlackBerry BES Server delivers seamless integration between Exchange Server, Groupwise, or Domino messaging platforms and BlackBerry handsets and allows wireless synchronization.

BlackBerry BES Server Configuration Help

BlackBerry BES Server features a wealth of data protection capabilities beginning with advanced encryption of information sent between a BlackBerry wireless handset and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows great flexibility in adjusting degrees of protection to meet the specific needs of your company's network. Progent's BlackBerry certified engineers can assist you to choose advanced security functions and activate them remotely. Examples of these wirelessly selectable security features are:

  • Disable a smartphone
  • Wipe data from a missing device
  • Lock out Bluetooth functionality
  • Activate internal protection against malicious attacks

BlackBerry BES Server also provides flexibility in selecting how to keep mobile users from loading or executing unsafe or unauthorized applications. Progent can assist you to select blocking techniques like:

  • Specify exactly what applications are permitted on the device
  • Block third-party programs from allocating non-volatile memory on the device
  • Select which functions third-party software can access on the device
  • Limit the kinds of connections third-party software running on the BlackBerry smartphone can initialize
  • Prevent all third-party software from being installed or executed on the smartphone

Expert BlackBerry Consulting and Technical Support Available Remotely from Progent
Progent's authorized BlackBerry engineers are available online to deliver expert assistance to businesses in the Corpus Christi region or anywhere in Texas. Progent's seasoned online technical support team has helped businesses solve network problems and reduce IT service expenses in every state in the U.S. and built a large following of loyal customers. (See Progent's client testimonials.)

Progent offers remote consulting support for a broad selection of issues associated with RIM BlackBerry software and devices such as synchronization, configuration with Exchange, setting up BlackBerry BES Server, and strengthening mobile security. Major RIM BlackBerry certifications awarded to Progent's support professionals include:

BlackBerry Certified Server Support Specialist
Blackberry ConsultantsProgent's BlackBerry Certified Server Support Specialist has the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified expert can show you how to use resources such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BESMon to perform critical procedures including resolving enterprise activation problems, registering and deleting BlackBerry smartphone users, activating passwords, configuring wireless program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring database backup and recovery mechanisms.

Progent's BlackBerry-certified consultants can also help you to use management software like the BlackBerry Administration Service for role-based administration, troubleshooting file attachment and data flow problems, and using wireless LANs for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help your company to select and implement appropriate security configurations.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your existing Microsoft Exchange Server infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry solution to the latest edition of Exchange.

BlackBerry Certified System Administrator
Blackberry ConsultantsProgent's BlackBerry Certified System Administrator offers high-level skills for deploying, administering, tracking, and maintaining one or several BlackBerry BES Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry-certified consultant offers expertise in important areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and network policies. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange and Active Directory, configure, monitor, and administer BlackBerry Enterprise Server, administer BlackBerry handhelds and user accounts, back up and manage storage groups, configure permissions, install the Mobile Data System and IM, install push and pull access control lists, manage Microsoft Exchange Server data flow, create, edit, and assign WLAN and VPN configurations, implement SNMP traps for alerts, and generate reports to summarize SNMP results.

Progent's BlackBerry engineer can support your BlackBerry solution in a variety of settings such as Microsoft Windows 2K, 2003 or 2008 platforms, Windows XP, Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
BlackBerry Certified Solution Designer HelpProgent can provide the support of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, repair, and produce documentation for a mobile wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Microsoft Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and network needs analysis, solution architecture, roll-out planning and implementation, performance optimization, design of a fault-tolerant architecture, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your IT management staff to define your functional goals and to create a mobile wireless system that fits within your information technology budget and aligns with your business plans. Progent can clarify the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to accommodate a BlackBerry BES Server, assist you to determine which management approach and physical components match your requirements, and evaluate your email and messaging environment configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on one another so you can arrive at smart choices concerning options for software versions, processors and mass storage, network design, and application set up.

To maximize network protection, Progent's BlackBerry consultant can assist your company to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISSP and CISM-certified security specialists to run network-wide security assessment and compliance testing and suggest improvements to account for your BlackBerry solution.

Contact Progent for Help from a RIM BlackBerry-Qualified Consultant
To get in touch with Progent about consulting help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.

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