Consulting Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most successful solutions for achieving anytime-anywhere access to email, calendars, web-based applications, and other vital business information. Progent can provide Corpus Christi, Texas businesses the expertise of BlackBerry-certified consultants who can help companies to maintain their BlackBerry deployments or transition smoothly to a modern mobile solution.
As the complexity of small business IT technology has increased, and as the demand for world-class security, dependability, and disaster recovery has become the norm for companies of all sizes, successful integration and support of RIM BlackBerry technology has become increasingly challenging. To address issues like data protection, disaster recovery, and synchronization of BlackBerry smartphones with diverse email servers and company databases, small businesses frequently turn to external consulting firms who offer expertise in RIM BlackBerry integration and maintenance.
Progent offers the expertise of BlackBerry-premier consultants who can assist small organizations to plan, manage, and repair BlackBerry-based solutions affordably and efficiently, doing away with the necessity for an internal BlackBerry technology expert and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security specialists. This breadth of knowledge, coupled with Progent's proven online support capabilities, provides small businesses an affordable alternative for incorporating BlackBerry products seamlessly into their IT system.
Progent's engineers can help you with SQL Server 2016 integration and development support, Microsoft SQL Server 2014 deployment and Microsoft Exchange setup so that your database and messaging systems work optimally with BlackBerry BES Server. Progent can also show you how to migrate from older versions of BlackBerry and Microsoft software, configure easy-to-use administration utilities to help you monitor and support BlackBerry devices across your business, define security policies that make sense for your business, develop custom mobile software, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity specialists can help make sure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered rapidly and safely.
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
Progent locations in South Central Texas
Consulting and Technical Support for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of BlackBerry wireless handsets, providing a centralized solution for controlling critical tasks like smartphone deployment, upgrades, and deactivation and offering a strong infrastructure for security and high availability. BlackBerry Enterprise Server supports seamless integration between Exchange Server, Novell GroupWise, or IBM Lotus Domino messaging platforms and BlackBerry users and allows remote synchronization.
BES Server features a variety of data protection options beginning with advanced data encryption of information transmitted between a BlackBerry smartphone and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry BES Server also allows great flexibility in adjusting levels of security to meet the special requirements of your company's network. Progent's BlackBerry certified consultants can assist your company to choose advanced security features and activate them remotely. Samples of these over-the-air selectable security settings are:
- Disable a BlackBerry device
- Wipe information from a missing device
- Lock out Bluetooth functionality
- Enable built-in protection against malicious attacks
BES Server also offers flexibility in selecting how to keep users from installing or running unsecure or unauthorized programs. Progent can assist you to select protective processes such as:
- Specify precisely what programs are permitted on the device
- Prevent external programs from using non-volatile memory on the device
- Determine which resources third-party applications can access on the device
- Restrict the kinds of connections third-party programs running on the BlackBerry smartphone can initialize
- Block all external applications from being loaded or executed on the smartphone
How Progent Can Help You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide an experienced engineer who has earned accreditations from RIM in all key aspects of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization issues to designing wireless workforce solutions built around BlackBerry BES Server. These BlackBerry certifications and their respective practice areas include:
BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge required to configure and troubleshoot the BlackBerry Enterprise Server in an Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize tools such as BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center, and BlackBerry Utilities to run important tasks such as resolving enterprise activation problems, adding and deleting BlackBerry smartphone clients, activating passwords, configuring wireless program installation and configuration, implementing and debugging the BlackBerry Smart Card Reader, and configuring backup and restore processes.
Progent's BlackBerry consultants can also show you how to operate management software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of operational policies in the BlackBerry Enterprise environment and help you to define and implement sensible security options.
Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to enhance your existing Exchange Server infrastructure for operating in conjunction with BlackBerry BES Server or move your BlackBerry solution to the latest version of Exchange.
BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in an email environment powered by Exchange. Progent's BlackBerry-certified consultant has support skills in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Microsoft Windows permissions, database structure, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can assist you to install and delete BlackBerry smartphone clients on Microsoft Exchange Server and Microsoft Active Directory, set up, monitor, and administer BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and maintain storage groups, configure permissions, set up the Mobile Data System and IM, implement access control lists, manage Exchange Server data flow, create, edit, and assign wireless LAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate reports based on SNMP results.
Progent's BlackBerry expert can support your BlackBerry solution in a variety of settings that can include Microsoft Windows 2000, 2003 or 2008 Servers, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware ESX, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition help you to utilize utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and SNMP.
BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and document a wireless environment built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's world-class consulting services for BlackBerry include business and network requirements analysis, system architecture, installation strategy and execution, performance optimization, design of a high-availability architecture, data backup and disaster recovery planning, and security engineering.
Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to design a wireless system that fits within your information technology budget and supports your business strategy. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your existing network infrastructure's suitability to support a BlackBerry Enterprise Server, help your organization to determine which administration model and equipment match your requirements, and analyze your messaging environment topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Exchange Server have on one another so you can arrive at smart decisions concerning options for software editions, processors and storage, network design, and application configuration.
To optimize system security, Progent's BlackBerry expert can assist you to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and GIAC-certified security specialists to perform company-wide security vulnerability and compliance validation and suggest enhancements to support your BlackBerry solution.
Call or Email Progent to Get Help from a BlackBerry-Certified Professional
If you wish to contact Progent about technical assistance for BlackBerry wireless solutions, call 1-800-993-9400 or visit Contact Progent.