Corpus Christi Work at Home Employees Solutions Support Partner
Call Desk Augmentation and Outsourcing Consulting Experts
Enlarging your remote workforce can have a major impact on network architecture, security, and corporate processes. Progent has two decades of background assisting businesses of all sizes to design, configure, administer, optimize, and troubleshoot IT networks that incorporate at-home workers. Progent can help your Corpus Christi company to pick the appropriate tools and follow best practices in creating and operating a safe virtual ecosystem for teleworkers that promotes collaboration and returns top business value. Progent offers support services that go from as-needed expertise for getting you over occasional IT roadblocks to comprehensive project management to help you successfully complete mission-critical initiatives.
Progent can help Corpus Christi, Texas companies to succeed with any aspect of creating a high-functioning remote work ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, data security, backup/restore solutions, and unified management.
Help Desk Services for Teleworkers
An emergency, enterprise-wide changeover to a teleworker workforce, which might be activated by an epidemic or as a component of a business continuity process, can overwhelm even a high-performing internal Support Desk. Progent's Help Desk services make it possible for businesses of any size to outsource or expand their Call Center with Progent's remote Technical Response Center (TRC) services.
- Progent's Standard Call Center support services leverage Progent's extensive network of online IT support specialists combined with world-class ticketing and tracking technology to offer an economical, advanced Call Center. Progent's Standard Help Desk Services offer an end-to-end solution that handles all facets of online Level 1 PC technical support from initial service requests through ticket creation, desktop sharing, problem resolution, and reporting. A web-based User's Service Portal allows from-home workers to monitor or edit the status of their current trouble tickets, add information, and upload screen captures or relevant files. Support services are delivered at a significant discount off Progent's normal Level 1 technical service rates, and Progent makes available optional rapid escalation to Level 2 and Level 3 support experts to resolve advanced problems. To find out more, visit Progent's Standard Helpdesk Services for small companies.
- Progent's Call Desk Supplemental Service allows your company to expand your existing Call Desk organization by splitting responsibilities for Support Desk support services seamlessly between your regular IT support organization and Progent's nationwide roster of desktop support engineers and subject matter experts. Progent's shared Call Desk service uses a co-sourcing support model utilizing the leading professional services automation tool for handling help requests and trouble tickets, establishing responsibility, tracking progress, and generating management reports. To find out how Progent's Call Desk Augmentation Services can help your company to deliver best-in-class desktop support to your telecommuters, refer to Progent's Call Center supplementation Services.
Contact Progent for Remote Workforce Support Services
To get in touch with Progent about building and managing an efficient work-from-home environment for your Corpus Christi, Texas company, call
An index of content::
Network infrastructure patch management Consult
Google Android patch management Consultant
Progent's support services for software/firmware update management provide organizations of any size a flexible and cost-effective solution for assessing, validating, scheduling, applying, and documenting updates to your servers, such as scanners, network appliances such as switches and wireless APs, and Internet-of-Things devices such as alarms and health monitors.
Specialist Web Application Security Assessment
Top Quality Web Application Security Evaluation Consultant Services
Progent has created several security packages designed to provide larger enterprises an impartial and comprehensive network security evaluation from a team of certified security consultants. All Progent's network security assessment packages feature a suite of services like network scans from within and from outside the network firewall, expert analysis of scanned data by accredited security consultants, production of a paper documenting the results, plus an interactive concise executive summary and an extensive interactive outbrief for in-house IT engineers.
Amazon MWS programming Programming Company
Contract Programming Amazon MWS integration
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales functions such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their market, lower their operating costs, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training so you can shorten development time and speed up your return on investment.
Windows 8.1 Work Folders Online Support
Online Help Windows 8.1 Help Desk
Progent's engineers can deliver a range of network consulting services to help companies of any size to deploy, manage, and support IT systems that incorporate desktops, laptops, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's experienced project management consultants can assist to design and configure test labs to evaluate Windows 8.1 and develop and implement Windows 8.1 migration projects following proven methodologies.
SCCM 2012 Asset Inventory Remote Troubleshooting
Configuration Manager 2012 Online Technical Support
Progent can assist your business to plan for, deploy, and administer System Center 2012 R2 Configuration Manager. Progent can help you to migrate smoothly to SCCM 2012 from an older device and application management platform or help you to enhance your current SCCM 2012 ecosystem to accommodate your evolving IT requirements. In addition, Progent can assist you to create an infrastructure that extracts the most value from SCCM 2012 by providing expertise with associated Microsoft platforms such as ADDS, Microsoft SQL Server and SQL Server Reporting Services (SSRS), and IIS.
Consultancy Exchange 2010 Migration
Microsoft Exchange 2010 Migration Professional
Progent's Microsoft-certified network engineers can assist you to assess the value of Microsoft Exchange Server 2010 for your business and can help you to plan and implement a smooth migration to Exchange 2010 from Exchange 2003 or Exchange Server 2007 that will provide quick payback by improving your workers' efficiency, cutting the expense of hardware and support, streamlining administration, and integrating your vital communications technologies.
IT Services SCDPM 2012 and SQL Server
Information Technology Consulting SCDPM 2012 Deduplication
Progent's Microsoft-certified consultants can provide online or onsite support to assist organizations of all sizes to plan, deploy, manage, and troubleshoot a backup-and-restore system built around System Center 2012 Data Protection Manager. Progent can help you to migrate from older versions of Data Protection Manager or from another backup/recovery platform, and Progent can integrate your SCDPM 2012 deployment for on premises, cloud, or hybrid datacenters. Progent offers occasional support for fixing especially challenging issues, or full project management support. Progent's consultants can also assist your business to incorporate SCDPM 2012 into an enterprise-class disaster recovery strategy.
Integration Services Microsoft Virtual Machines
Microsoft Virtual Server Administration Consultant
Microsoft Virtual Server 2005, run on the Windows Server operating system and powered by technology originally developed by Connectix, delivers the power necessary to accomplish hardware reduction, application migration, and server isolation projects through virtualization techniques in an enterprise-class IT environment with high scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at businesses who want to improve ROI in application development and testing, migration from outdated mission-critical software, and server consolidation. Progent's professional Virtual Server consultants can assist your IT staff to evaluate and integrate Microsoft Virtual Server.
Consultants Oracle Enterprise Manager
Oracle PL/SQL Programming Companies
Progent offers affordable remote access to a certified Oracle database administration consultant or an Oracle application programmer. Progent offers comprehensive database administration services for all versions of Oracle's RDBMS platform and can also help design, create, enhance, or fix Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Data Guard replication technologies and Oracle Recovery Manager.
Small-Medium Business Integration Company
Small Medium Business Information Technology Installation Service
Progent provides network support for medium size businesses who have 100 to 250 network clients. The medium size company or work group has typically been an overlooked segment of the market for IT support expertise. The cost structures and service access practices of large third-party support firms make them excessively costly for the ordinary small company or small medium business (SMB), which usually has a minimal IT budget with which to maintain an IT system whose advanced technology and sophistication are frequently similar to the networks of much larger enterprises. Progent's support delivery model, which takes full advantage of online support, virtual office technology and proactive network monitoring, significantly reduces the network support expenses of an SMB while offering the small organization with enterprise-level service from professional, IT consultants knowledgeable in a wide array of small business network solutions. If your medium size organization or small business is searching for the quality of network help needed by a mid-size organization without budgeting big-company prices, contact Progent.
24/7 Web Application Security Testing Consulting Services
Information Risk Assessment Services
Progent has created special security service bundles designed to provide larger corporations an independent and thorough security audit from a team of certified security consultants. All Progent's security assessment packages feature a suite of services like automated scans from within and from beyond the network firewall, professional analysis of results by accredited security engineers, production of a report documenting the findings, plus a live high-level executive outbrief and an extensive interactive review for in-house IT administrators.
Technology Professional Lync Server 2013 Front End Pool
Consultants Lync Server 2013 and iPhone
Microsoft Lync Server 2010 supports Instant Messaging, Presence, voice/video conferencing, desktop sharing, as well as VoIP and traditional PSTN telephony. Lync Server 2010 can extend the functionality of Exchange, SharePoint and Office desktop or cloud-based Microsoft 365 and streamlines management through integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications experts can provide remote and on-premises support services to help your company to maintain and repair your current Lync Server 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also help you to plan and execute a smooth Skype for Business migration.
Locky ransomware recovery Professional
ransomware cleanup and recovery Services
Progent's seasoned ransomware recovery consultants can help you to rebuild an IT network damaged by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim.
Microsoft Teams firewall Services
Microsoft Teams Migration from Lync Consultant Services
Progent can help your business to design a migration to Teams from Skype for Business or Lync Server and install, administer, and troubleshoot a cloud or mixed deployment of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint, and your phone infrastructure.
Fortinet 1100 Series Firewalls Remote Technical Support
Fortinet 50 Series Firewalls Technology Consulting
Fortinet FortiGate next-generation firewalls (NGFWs) are industry leaders in delivering best-in-class throughput for SSL/TLS inspection. Progent's Fortinet firewall consultants can assist you to integrate your Fortinet FortiGate firewalls to safeguard your IT resources at the enterprise perimeter, within the data center, at branch locations, and in the cloud.
Wireless EMail Support Outsourcing
Top Windows Mobile 7 Consulting
Progent's professionals provide experience in multiple disciplines relevant to mobile networking including system architecture, Activesync, wireless security, wireless email, Microsoft Windows Mobile, Research in Motion Blackberry, and mobile software programming. Progent's Microsoft certified professionals can save your organization work and expense by applying their wireless expertise to show you how to select and integrate wireless access solutions that make sense for your business. Progent can also tune your IT infrastructure so that mobile PDAs work more reliably.
Specialist Extended Call Desk
Extended Helpdesk IT Consulting
Progent's Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk services seamlessly between your IT team and Progent's nationwide pool of certified desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the leading shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, status tracking, and metrics.
CISA Certified Security Audit Consultancy
CISA Certified Security Audit Consultancy
The Certified Information Systems Auditor credential is an important qualification that indicates mastery in IS security auditing. Certified by ANSI, the CISA accreditation has candidates undergo a comprehensive examination given by the ISACA international professional association. Progent can provide the expertise of a CISA-Premier Cybersecurity audit consultant trained to help companies in the fields of information systems audit process, information technology administration, systems and architecture ROI, IT service delivery, safeguarding of information assets, and business continuity preparedness.
Netwalker ransomware recovery Consulting Services
Ryuk ransomware cleanup Technology Professional
Progent's proven ransomware recovery consultants can help you to reconstruct a network victimized by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor.
Online Photoshop Training Small Business Network Consulting
Immediate Online Microsoft 365 Excel Training Network Service
Progent offers customized remote training for popular client apps and operating systems including Office and Microsoft 365 Excel, Word, PowerPoint and Project plus Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10. Online training offers the advantages of conventional physical classroom seminars, such as immediate communication between students and teachers, but eliminates the expenses of travel and the hassle of attempting to accommodate the schedules of multiple trainees. Offered to single students or groups of any size, Progent's live online instruction allows the teacher to conduct the class from an online facility and the clients can be dispersed throughout a campus or across the the U.S. Live online learning supports powerful learning tools like virtual white boards, real-time questions, and shared applications. Sessions can be short and targeted to specialized subjects or longer in time and wider in coverage.
At Home Employees Cybersecurity Network Consultants
Offsite Workers Security Remote Support Services
Progent can assist small and medium-size organizations to implement network security protection systems and provide cleanup expertise needed to support remote workers.
Largest Amazon Marketplace Web Service Development
Amazon MWS development Coding
Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities such as listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their market, lower their operating costs, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can cut development time and expedite your ROI.
Microsoft Expert Office Word and PDF Technology Professional
Office Word 2013 Consulting
Progent's Office Word and Microsoft 365 Word experts offer a wide selection of affordable online consulting services to help your organization to maintain your existing Microsoft Office Word environment or assist you to move to a current version of Office Word. Support available from Progent's experts include VBA programming, isolating and resolving compatibility issues between different releases of Office Word, interfacing Office Word with different Office apps such as Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network enhancements for dependable. reliable cloud access, security and compliance support, smart phone and tablet integration, and online training classes tailored for your special requirements.
24-Hour Work at Home VoIP IT Services
24-7 Offsite Employees VoIP Remote Troubleshooting
Progent can assist small and medium-size businesses to set up VoIP technology to give their remote workforce the advantage of transparent extensions of the company phone infrastructure.
Certified Cybersecurity Management Technology Professional
24-7 Security Management Engineer
Progent offers the support of CISM Premier security professionals. The Certified Information Security Manager (CISM) committee describes the basic competencies and worldwide standards of performance that information security managers are required to learn. CISM gives executive management the confidence that those who have qualified for their CISM certification possess the background and capability to provide efficient security management and consulting services.
Email Quarantine Services
Email Guard DLP Engineers
Progent's ProSight Email Guard solution uses the technology of top information security companies to deliver centralized management and comprehensive security for all your inbound and outbound email. The powerful architecture of Email Guard combines a Cloud Protection Layer with a local security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage. ProSight Email Guard's onsite gateway device adds a deeper layer of inspection for inbound email. For outgoing email, the on-premises gateway provides AV and anti-spam protection, DLP, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
ERP Design Firm
Technology Consulting Services Microsoft Dynamics AX
Progent can give you access to application developers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system packages to match your specific business needs. Progent's Microsoft-certified consultants offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Solomon, and Microsoft Retail Management Software. Progent also offers custom e-Commerce integration services for safe, corporate-wide resource sharing plus integration with Customer Relationship Management applications.
Smartphone patch management Consultants
Security patch management Engineer
Progent's managed services for software and firmware patch management provide businesses of all sizes a versatile and cost-effective solution for assessing, validating, scheduling, applying, and documenting software and firmware updates to your virtual and physical; servers, endpoints printers, network infrastructure appliances such as switches and Wi-Fi APs, and IoT devices like sensors and robotics.
SQL Server 2017 Monitoring Technical Support
SQL Server 2017 Management Studio Specialists
Progent's Microsoft-certified SQL Server 2017 experts can help your business to assess the business benefits of migrating to SQL Server 2017 and can assist you to plan and carry out an efficient migration of your databases and applications to any network architecture including on-premises, cloud-based, or hybrid. Progent's SQL Server experts can provide online or onsite support ranging from on-demand design review or debugging to end-to-end project management and co-management to ensure your SQL Server 2017 project is carried out on time and within budget.
Security Evaluation Engineers
Network Security Engineer
Progent's qualified cybersecurity consultants can oversee security reviews of enterprise-wide security to determine your company's cybersecurity profile adherence to recognized international security standards. Progent can provide subscription-based managed services for security monitoring and response, on-demand network-wide security reviews, and focused cybersecurity assessments for specific areas of cybersecurity like endpoints or cloud applications. Progent's qualified security consultants can also run comprehensive information security assessments to validate your organization's compliance with important industry security standards including HIPAA, PCI, and ISO 17799.
Virtual Office Microsoft Consultant Subcontractor
Recruit Home Based Network Consultant Positions
Progent is convinced that a well designed and executed information system can be a vital piece for enabling any company's success, and we follow this belief in our corporate system infrastructure. We have built a fault-tolerant virtual office network that enables Progent's in-house consultants and certified contractors to deliver fast and efficient service, collaborate easily on challenging projects, and gain from professional and personal maturity by acting as part of a dynamic company ethos of personal drive and freedom.
Smartphone Support and Setup
Wireless Bridge Network Consulting
Progent's Wireless Consulting Services offer a convenient, affordable option for companies of any size to configure, manage and troubleshoot cutting edge wireless connectivity technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you design and deploy hardware such as Cisco's Aironet and Meraki wireless access points and wireless controllers. For wireless email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.
ASA 5500-X Firewall with Firepower Consulting
Cisco Firepower integration IT Consulting
Cisco's Firepower NGFWs Firewalls deliver a major performance boost compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized management and automation of advanced cybersecurity features like application visibility and control (AVC), next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), DDoS mitigation, and multi-node sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to plan and execute an efficient upgrade to Cisco Firepower Series firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX appliances and help you integrate Firepower firewalls with Cisco's security services to build and centrally control network ecosystems that include branch offices, data centers, and cloud resources.
Blackberry Consultants
Professional BlackBerry Software
Progent can provide the expertise of RIM BlackBerry-premier professionals who can help small companies to plan, administer, and troubleshoot BlackBerry solutions affordably and effectively, doing away with the need for an in-house BlackBerry expert and minimizing the expense and hassle of supporting a mobile wireless workforce. Progent's BlackBerry specialists offer extensive backgrounds cooperating with Progent's Microsoft-expert experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of expertise, combined with Progent's efficient remote service delivery model, offers small companies a cost-effective option for integrating BlackBerry technology seamlessly into their IT system.
Top Quality On-site Technical Support Shared Help Desk Ticketing Economics
Network Consultants Supplemental Call Center Cost Savings
Progent's Helpdesk outsourcing and co-sourcing service programs enable companies to save money, improve output, and adjust immediately to fast-changing business environments.
Hermes ransomware recovery Engineers
Snatch ransomware recovery Specialist
Progent's proven ransomware recovery consultants can help you to reconstruct an IT network victimized by a ransomware cryptoworm such as Ryuk, WannaCry, NotPetya, or Locky.
Clustered Windows Server 2012 Troubleshooting
Failover Clustering Windows 2012 Integration Support
Progent's Microsoft-certified failover clustering consultants can assist companies of all sizes to assess the benefits of deploying Windows Server 2012 clustering to create an advanced fault-tolerant/disaster recovery solution, help you to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting expertise and technical support for clusters composed of physical servers or virtual ones, and help you to automate the management of failover clusters.
Hornetsecurity Altaro VM Backup and vCenter Network Consulting
Altaro VM Backup Cloud Management Engineer
Altaro VM Backup software from Hornetsecurity provides small and mid-size businesses a reliable and affordable solution for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, offsite, distributed, and cloud architectures and also supports cost-effective backup to Azure storage. Altaro VM Backup protects against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by any user including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or onsite services to assist you to plan, deploy, manage and debug a comprehensive backup/restore solution based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/recovery service based on Altaro VM Backup.
Intune App Wrapping Computer Consultant
Top Ranked Intune App Wrapping Online Technical Support
Progent's Microsoft-certified Intune consultants can assist your organization to understand the strategic value of utilizing Microsoft Intune for managing your web-facing mobile devices including laptops, smartphones, and tablets based on Windows, iOS, and Android. Progent can help your company to define security and compliance policies, set up test environments to confirm the benefits of Microsoft Intune for your network, deploy Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Microsoft Intune solution.
Immediate Consultancy Android patch management
Immediate Software patch management services Consulting Services
Progent's support services for software/firmware update management provide organizations of any size a flexible and cost-effective alternative for assessing, validating, scheduling, implementing, and documenting updates to your virtual and physical; servers, peripherals {like scanners, network appliances such as routers and wireless access points, and IoT devices like alarms and robotics.
Top Rated CIO Technology Consulting Services
CIO Remote Support Services
Progent offers the part-time services of a veteran CIO who can provide strategic direction to assist you select and maintain IT solutions appropriate for your present needs and that can be a firm foundation for your growth. Progent's part-time or temporary Chief Information Officer services offer economic advantages to companies trying to optimize the benefits from their IT investment but who are unable or hesitant to take on another high-level position to their full-time staff. Since Progent is vendor-neutral, with a sizable staff of consultants certified to support all major operating systems and connectivity technologies plus a broad selection and business applications, Progent is in an ideal situation to offer unbiased recommendations along with expert technical help for developing IT systems that fit the special needs of your organization.
Excel Power Map Design Firm
Microsoft 365 Excel Power BI Contract Programming
Progent's Microsoft-certified Excel and Office 365 Excel consultants can provide a wide variety of remote services to assist your organization to plan, develop, pilot test, install, administer, and debug applications powered by any release of Excel, including Office Excel desktop and Microsoft Office 365 Excel. Progent can assist your business to move your legacy Excel solutions to the newest versions of Excel, integrate Excel with Apple iOS-based iPhones and iPads and Google Android smartphones and tablets, and resolve compatibility issues between various versions of Office Excel. Progent can provide on-demand support to organizations who need a quick fix to a specific problem associated with Excel and Progent can also provide full project management support for migrating or developing mission-critical applications based on Excel. Progent's affordable webinar training classes for Office Excel can be customized to address the needs of individual users or teams.
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