Cisco Certified Remote and Onsite Network Support Services
Corpus Christi Enterprise and Small Business IT Networks
For offices of any size in Corpus Christi Texas, Progent can provide convenient, quick, and economical contact with CCIE-Premier network experts. CCIEs are world-class networking experts who earn this elite certification only after strenuous examinations administered by Cisco. CCIEs can handle the most complex issues associated with network deployment, troubleshooting, and optimization. Progent’s CCIE-qualified professionals work closely with Cisco's internal staff in analyzing anomalies with Cisco IOS or Cisco NX-OS software and coming up with workarounds or receiving software patches to fix problems. A Cisco CCIE can detect the cause of network difficulties whether from network appliances or software.
Progent can provide affordable remote contact with a CCIE expert so you has the opportunity to get high-level assistance for complicated network issues that are affecting your business but are beyond the experience of your ordinary network maintenance resources. Progent's Cisco CCIE-Premier consultants can connect to your network via state-of-the-art remote connectivity tools that allow them to perform rapid and low-cost diagnosis and repair of serious network problems.
Progent's CCIE Support Services
Most CCIEs work for big enterprises or national Internet providers, and so their help is not readily available to smaller businesses. Progent is among the few consulting organizations to make CCIEs available to support small and medium sized companies. In addition, Progent offers quick contact with a CCIE by telephone so that you can get immediate support for complex network problems that are hurting business efficiency. To find out how to get in touch with a Progent CCIE for timely help with your network, go to Progent's remote network help.
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
| City | Address | Phone | Link |
| Austin | 700 Lavaca St, Suite 1400 Austin, TX 78701 United States |
(737) 204-0155 | Austin Network Support Services |
| Corpus Christi | 710 Buffalo Street Corpus Christi, TX 78401 United States |
(361) 356-3700 | Corpus Christi Network Support Services |
| San Antonio | 110 E Houston Street San Antonio, TX 78205 United States |
(210) 750-3330 | San Antonio Network Support Services |
Progent maintains one of the largest rosters of Cisco-premier CCIE consultants of any independent support company in the United States. Consequently, Progent offers unbeatable skill in delivering connectivity solutions focused on Cisco technology. Because Progent is also a Microsoft Certified Partner and provides expert application help for a broad array of business applications, Progent can deliver end-to-end information technology solutions that optimize the business value of your network.
CCIEs represent an exceptional value since their deep experience enables them to resolve the most intractable problems quickly. In common scenarios, less seasoned engineers can spend hours or days wrestling with a task that an experienced CCIE can solve in minutes. Most Progent CCIEs are not only experienced with Cisco technologies, but have multiple recognized industry credentials including Microsoft MCSE, and a major network security credential such as CISSP or CISM. This permits Progent to provide end-to-end services that incorporate a wide range of IT products without incurring extra costs and interruptions orchestrating too many specialists.
To find out more details concerning Progent's professional support services for Cisco technology, select a topic:
- Introduction to Cisco Network Support
- Timely Online Access to a Cisco CCIE Engineer
- Cisco Firepower NGFW Firewalls: Integration and Management Support
- ASA 5500-X Firewalls with Firepower Services: Integration and Troubleshooting Expertise
- Cisco ASA 5500 Series Firewall Management Help
- PIX Firewall Maintenance Assistance
- Cisco Routers Engineering Support
- Cisco Wireless Consulting Support
- Aironet Wireless APs Engineering Services
- Cisco Small Business Wireless APs Deployment Expertise
- Catalyst 802.11ax Wi-Fi 6 Wireless Access Points Planning, Deployment and Debugging Consulting
- Cisco WiFi Controllers Consulting
- Meraki Wireless Access Points Engineering Services
- Cisco Unified Communications Manager (CUCM or Unified CM) and CallManager Integration and Troubleshooting
- Cisco Voice over IP Phones and IP Video Desktop Phones Consulting Services and Cisco Wireless IP Phone Configuration
- Cisco Jabber Deployment Expertise
- Catalyst Switches Deployment Expertise
- Nexus Switches Deployment Expertise
- Meraki Switches Consulting and Support Expertise
- Cisco VPN Setup and Troubleshooting Support
- SIP and CUBE Infrastructure Solutions: SIP Trunking and Cisco CUBE Integration Consulting
- Infrastructure Design for Cisco-powered Data Centers
- Data Center Design Services for ISPs
- Remote Network Management Strategies for Cisco Infrastructure
- NetApp and Cisco Private Cloud Platform Consulting
Besides Cisco products and technology, Progent's consulting professionals can provide expertise for other important areas of IT systems, making it possible for Progent's experts to provide full-featured IT solutions for organizations of any size. A few vital disciplines where Progent's IT consultants can provide world-class expertise include:
- Microsoft Windows Server 2019 migration consulting
- Microsoft Windows 2016 Hybrid Cloud/On-premises Solutions
- Windows Server Planning and Installation
- ProSight WAN Watch Network Infrastructure Management Services
- Exchange 2010 Configuration
- Security Vulnerability Assessment and Problem Mitigation
- Disaster Recovery Planning and Testing
- SQL Server 2019 Integration, SQL Server 2017 Migration and Application Development and Microsoft SQL Server 2016 Integration and Troubleshooting
- SharePoint Server Application Development
- Oracle DBA Services and MySQL Application Programming
- Hyper-V System Design
- Windows Hyper-V System Design
- VMware vSphere and vCloud Planning and Deployment
- VMware Site Recovery Manager (SRM) Application Continuity Consulting
- VMware NSX Virtual Network Architecture and Management
- Citrix Server and Desktop Virtualization
- Project Management Outsourcing
- Azure enterprise hybrid cloud solutions, Amazon Web Services hybrid cloud solutions, and Google Cloud Platform (GCP) planning and integration expertise
An index of content::
CISSP-ISSAP Security Consultant Services
CISSP Security Auditor
Progent's CISSP-premier network security consultants can assist organizations of all sizes with any facet of information system security. Progent can implement efficient security systems that protect a small office from advanced threats or Progent can plan, deploy, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, online, and mobile clients sharing network resources distributed over a mix of physical sites and public and private clouds.
Technical Consultant Wi-Fi Network
Open Now Wi-Fi Network Support and Integration
Progent can help you plan, deploy, manage, monitor, and troubleshoot a viable Wireless network architecture, recommend sensible components, and integrate wireless access points, wireless bridges, antennas, wireless controllers, and various wireless accessories. Progent can also help you build a thorough 802.11x system security strategy that is well integrated with the security strategy for your overall corporate network.
Telecommuter IP Voice Configuration
Teleworker IP Voice Remote Support
Progent can assist small and medium-size organizations to configure IP voice solutions to give their at-home employees the advantage of virtual extensions of the corporate phone infrastructure.
SQL Server Configuration Manager Remote Consulting
SQL Server 2012 Monitoring IT Consultant
Progent offers the support of Microsoft-certified consultants as well as seasoned software programmers, database administrators, project management experts, network infrastructure architects, disaster recovery specialists, and security professionals to assist you to evaluate the potential advantages of Microsoft SQL Server 2012 for your organization, set up pilot systems at your site or at Progent's test lab, design and execute out a smooth transition to SQL Server 2012 from previous versions of SQL Server or from legacy database solutions, and define an efficient and secure network infrastructure that helps you maximize the business benefit of Microsoft SQL Server 2012.
Microsoft Server Virtualization Online Help
Microsoft Virtual Server Administration Consultant Services
Microsoft Virtual Server 2005, hosted on the Windows Server 2003 platform and powered by technology originally developed by Connectix, delivers the performance needed to carry out server consolidation, software migration, and server quarantine tasks via virtualization technology in an enterprise-class IT network with advanced scalability, manageability, and reliability. Microsoft has targeted Virtual Server 2005 at companies wishing to improve ROI in software development and piloting, migration from outdated mission-critical applications, and server consolidation. Progent's professional Virtual Server experts can assist your IT staff to evaluate and integrate MS Virtual Server.
Oracle RDBMS Outsourced Programming
Oracle DBA Technology Professional
Progent can provide affordable online access to a certified Oracle database administration expert or an Oracle software programmer. Progent can provide comprehensive database administration services for any version of Oracle including 10g and 11g and can also help plan, create, update, or troubleshoot Oracle database applications written with SQL and PL/SQL stored procedure programming language. Progent also offers consulting for Streams replication tools and Oracle Database Resource Manage.
Microsoft Office Networking Specialist
Microsoft Office XP Computer Network Consulting company
Progent imposes no service activation fee and requires no retainer for support services delivered during regular business hours. Progent's small granularity eliminates large invoices for fast solutions so you won't be tempted to allow minor problems to stay unaddressed. .
Technical Consultant Supplemental Help Desk
Call Center Sharing Consulting Services
Progent’s Shared Help Desk service allows your IT organization to share the load for Help Desk services seamlessly between your IT team and Progent's nationwide pool of seasoned desktop support technicians and subject matter experts. Progent’s Co-managed Help Desk service is a collaborative service desk solution built around the top shared professional services automation platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.
Zero Downtime Clustered Servers Information Technology Consulting
Clustered Windows Consultant
Progent offers Microsoft Windows Cluster Server expertise to help your organization deploy non-stop clustered servers that can provide 100% operation. Clustered Windows servers for fault-tolerant systems include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Microsoft Exchange Cluster Server. By helping you build non-stop clustered server solutions powered by Microsoft Windows Server Cluster 2003, Progent’s Certified Windows experts make sure that your high availability server clusters are set up to optimize the business value of your IT system.
Microsoft SQL Server 2019 Remote Support Services
24x7 Network Engineer Microsoft SQL Server 2016
Progent’s Microsoft certified professionals can provide small and mid-sized companies expert Microsoft SQL Server support. Microsoft SQL Server is a complete, web-ready database and data analysis package that opens the door to the rapid creation of enterprise-class business programs that can give your company a competitive advantage. SQL Server provides core support for XML and the ability to query over the Internet and outside the firewall. In addition to providing expertise, maintenance and troubleshooting services, Progent’s SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT network. Progent can also help you migrate from earlier editions of Microsoft SQL Server to SQL Server 2005.
Consultants Network Load Balancing
High-Availability Load Balancing Computer Consultants
Progent provides high availability load balancing consulting that addresses system load balancing, load balanced applications, network infrastructure routing, and content dispatching technology including F5 Networks 3DNS. High availability load balancing technologies for which Progent can provide consulting services include Microsoft Windows 2003 Server Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and LocalDirector 400 series, and F5 Networks BIG-IP.
Consultant Services ProSight domain management
ProSight network asset documentation management Consulting
Progent's ProSight IT Asset Management is an IT infrastructure documentation management service that makes it easy to create, maintain, retrieve and safeguard data related to your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By updating and managing your network documentation, you can save up to half of the time wasted trying to find vital information about your IT network. ProSight IT Asset Management features a centralized location for holding and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether you’re making enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the knowledge you need the instant you need it.
SCCM 2012 Consultant Services
Configuration Manager 2012 Computer Consulting
Progent's Microsoft-certified consultants can help your business to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to migrate efficiently to Configuration Manager 2012 from a legacy device management solution or assist you to enhance your existing SCCM 2012 ecosystem to support your changing business needs. Also, Progent can help you to create an infrastructure that fully supports SCCM by providing advanced consulting support for related Microsoft technologies including Active Directory Domain Services (ADDS), Microsoft SQL SSRS, and IIS.
Emergency Microsoft Firewall Setup and Support
After Hours ISA 2004 Server Technical Support Services
Progent's Microsoft-certified Internet Security and Acceleration Server consulting experts have extensive backgrounds creating Microsoft-based security solutions for information systems with many sites, remote users, and line-of-business eCommerce applications. A Progent ISA Server consultant can help your small or mid-size business design and deploy a configuration of Microsoft ISA Server 2004 that supports your IT protection needs without restricting your productivity.
Consultants Lync Server 2013 topology
Top Quality Services Lync Server 2013 Reverse Proxy Server
Microsoft Lync 2013, rebranded Skype for Business, allows organizations of all sizes to create a centrally managed and protected communications environment that permits the modern BYOD computing style with IM, presence, web meetings with app sharing and whiteboard, and both IP and PSTN calling enabled for a wide range of desktop and handheld endpoints. Progent's certified Lync Server 2013 experts and system integrators can help your company to assess the business benefits of Lync Server 2013, create an on-premises, cloud-resident (with Lync Online) or mixed topology appropriate for your present and future plans, implement Lync Server 2013 in a way that expedites your ROI, and provide live webinar and onsite training to your management staff and end users. Progent has in-depth expertise in key pieces of a Lync Server 2013 deployment that include Microsoft Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with popular Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.
Tech Expert ITIL
Top CompTIA Security+ Support Organization
Progent provides customers access to consultants who have earned some of the computer industry's most prized credentials. Progent thinks that clients deserve to be sure that their computer support providers have accredited training as well as extensive practical experience so that Progent's customers can engage Progent's support with confidence. Often, vendor certifications like the Cisco Certified Internetwork Experts confers privileges for significantly superior vendor assistance than is available to uncertified service providers, enabling Progent to deliver clients a higher class of IT support. In addition, major credentials such as CISSP or ISSEP for IT security can aid enterprise customers to show compliance with regulatory requirements by engaging the assistance of accredited industry experts.
Branch Offices Specialist
Online Technical Support Branch Office
Years of background delivering Microsoft expertise and Cisco technology consulting has enabled Progent to build a unique ability for serving branch offices that need IT help with the responsiveness associated with with small firms but which includes effective communications, complete documentation, and adherence to corporate IT standards. If your enterprise has a remote office located anywhere in California or any region covered by Progent's engineers, Progent can offer a wide array of onsite and off-site IT consulting services and network architecture expertise.
Short Term IT Staff Augmentation Professionals
Cisco Experts Temporary Desktop Support Staffing Support
Progent's temporary staff augmentation services enable businesses to meet the need for network support personnel without incurring the expense and hassle associated with identifying and recruiting experienced technical workers and without adding to your full-time head count.
Consultants Microsoft PowerPoint for Mac
Information Technology Consulting SharePoint Foundation and Mac
Microsoft Office for Mac allows Apple Macintosh users to run the world's most popular business programs. Progent's Apple-certified Macintosh experts can show you how to configure Mac Office on a multi-vendor environment that incorporates Apple OS X and Windows computers so that Macintosh users can access the new capabilities of Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Windows. Progent's engineers have expertise with both Mac and Windows platforms and can provide service for networks that combine Mac with Microsoft Windows computers with complete resource sharing, or environments which intentionally restrict sharing between Mac and Windows systems.
Biggest On-site Technical Support Wireless Bridge
Immediate Wireless Link Support and Setup
Progent’s wireless engineers can help small companies design, choose, test, configure and maintain protected building-to-building wireless bridging products that integrate transparently into your IT network while offering a level of security that matches or exceeds wireline interfaces. Progent provides expertise in wireless LAN/WAN products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can help you select and install the wireless link solutions that align best your company needs.
Network Intrusion Penetration Testing Juniper SSG320M Router
Network Security Auditor Juniper SSG20 Router
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Meraki MR20 Access Point Consultant Services
24-7 Meraki Outdoor Wi-Fi AP Computer Consulting
Progent's Meraki Wi-Fi access point experts offer remote and onsite support services to help organizations of all sizes to plan, install, maintain, expand or repair Wi-Fi networks that utilize Cisco Meraki APs. Progent can help your business to set up and support Cisco's Meraki-based Wi-Fi networks for environments that range from a telecommuter's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also assist you to configure other Cisco products such as switches, routers and firewalls to create a cohesive ecosystem that provides the same access, performance, security, manageability and availability for wired and wireless clients irrespective of their mobility or device.
Wi-Fi Site Survey Integration Support
On-site Support Wi-Fi RF Coverage Maps
Progent's Wi-Fi site survey and predictive modeling make it easy to plan, implement and debug a Wi-Fi LAN adapted to your environment, providing your business a wireless solution that has the reception, speed, density, QoS, data protection, and roaming ability your business needs. Wireless survey services from Progent include online predictive analysis for designing a wireless network and on-premises survey services for confirming, optimizing, and troubleshooting an operational wireless network.
Email Security and Virus Protection Integration Specialist
Mail Configure
Progent's Microsoft-certified experts have 20 years of experience providing electronic messaging and integrated telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange Server consulting services to enhance email security and virus defense, provide fault tolerant email, and implement remote and wireless email connectivity. Progent’s Microsoft Exchange consulting and support services can assist you in planning and deploying a Microsoft Exchange upgrade or a move from a legacy SMPT system or older Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.
NetApp MetroCluster Design Consultant Services
NetApp SnapMirror Consulting
Progent offers enterprise clients the services of a certified NetApp consultant for remote or onsite expertise for NetApp's complete line of SAN products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud infrastructure, SnapMirror, SnapVauly continuous backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's All-Flash, Hybrid Flash, V-Series and N-Series hardware products. Areas of NetApp SAN technology supported by Progent include system architecture, cloud deployment, virtualization, migrations, non-disruptive updates, storage management, information assurance, disaster recovery, and troubleshooting. Progent offers Level 3 support to assist you to take care of problems with NetApp SAN storage deployments quickly and affordably based on best practices.
OS X Technical Support Professional
Mac Online Technical Support Professionals
Progent provides national remote help and consulting services for businesses that operate macOS and OS X networks or whose information systems include a combination of Mac and Microsoft products. Progent's consultants offer Mac users a range of IT services such as desktop support, migration to the latest edition of macOS from earlier versions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also help your business with iPhone and Apple iPad support, or migrating to Apple's iCloud. Remote network consulting provides maximum return for your IT dollar by extending client efficiency and shortening the time charged for network analysis and repair. Sophisticated remote access utilities and experienced technicians and engineers combine to enable Progent to solve the majority of network issues without wasting time and expense by going to your location. In most of situations your IT issues can be dealt with by telephone or through a mix of telephone support and remote network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISA premier security professionals to assist you with the most challenging network problems.
Ubiquiti UniFi WiFi Consultancy
Ubiquiti UAP-AC WiFi access point Specialist
Progent can provide fast access to the expertise of seasoned wireless consultants who can help you to determine the advantages of Ubiquiti UniFi Wi-Fi access points for your company and assist you to plan, deploy, maintain, and troubleshoot your UniFi wireless network. Progent can also conduct a wireless site survey to assist you to choose, provision, and position UniFi wireless access points for your required coverage and performance.
24-7 Benefits for Home Based Network Consultants Contractor Jobs
Part Time Job Benefits for Home Based Network Engineering
Progent's compensation structure is based on revenue sharing, so just like being a freelance contractor, your income is entirely tied to your work effort. Some Progent consultants focus on quality of life and choose to consult at an easy pace, using our flexible schedule to pursue personal pursuits such as mountain biking, motorcycle racing, skiing, surfing, vacations, or sharing free time with family and acquaintances. Others take advantage of the opportunity to earn big bucks through lots of work and extended days. Progent fully supports both sides of the spectrum and any point in the middle.
Microsoft Expert Dynamics NAV Applications Support
Microsoft Dynamics Business Central Installation support
Progent offers remote and onsite configuration, upgrade, application development, training for Microsoft Dynamics Business Central/Navision.
Data Center Support and Help
Colo Remote Troubleshooting
For enterprises with branches in California or any region served by Progent's consultants, Progent's Microsoft-Certified network support experts and certified Cisco network consultants can provide a variety of IT consulting services including project management, SOX compliance, site moves, corporate security, network design, on-site or remote branch office support, and technical support for collocation hosting environments. A Progent IT architect can help you plan a multi-office information system that makes smart use of co-location services and Internet hosting sites. Progent’s Microsoft Premier engineers can help major corporations design, integrate and support major rollouts of the latest versions of Microsoft products such as Enterprise Active Directory, Microsoft Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise Windows. Progent’s CCIE and Cisco Certified Network Professional experts can help you deploy Cisco technology for connection solutions that incorporate simple, high-speed, integrated, and wireless networking.
ISA 2004 Firewall Network Consulting
Specialists Internet Security and Acceleration Server
Progent's Microsoft-certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can assist you to design, install, and support an implementation of Forefront TMG or ISA Server 2006 on your information system that delivers the firewall security, performance and ease-of-use that your business needs.
24/7 Offsite Workers Infrastructure Setup and Support
At Home Employees Infrastructure Consulting
Progent can help small and mid-size businesses to design, configure and troubleshoot the infrastructure required for teleworkers.
Microsoft Certified ISA 2006 Support and Help
Internet Security and Acceleration Server 2006 Computer Consultants
Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a powerful application layer firewall, VPN, and web caching platform for protecting the Internet-facing applications of any organization against a broad variety of attacks. Progent's Microsoft ISA Server 2006 experts can help you design, rationalize, pilot, install, customize and support the any version of ISA Server on your network.
Microsoft and Cisco Small Office Information Technology Integrators
Migration Consultant Small Business
Progent's Microsoft and Cisco premier network engineers offer expert help with a broad range of products and technologies and can deliver that assistance remotely anywhere in the U.S. or in person in select cities throughout the country and anywhere in . Progent provides online help for networks based on Microsoft Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for systems that include a mix of Microsoft Windows and UNIX-based technology. Progent also can provide access to the expertise of Cisco CCIE network engineers for the toughest network issues, as well as the the assistance of CISSP-accredited security consultants to handle complex security design and problem solving. Progent has provided remote network support to businesses in all 50 states in the U.S.
Q&A about Microsoft Consulting Remote Support Jobs
Telecommuter Jobs Q and A about Computer Consulting
To see answers to frequent questions concerning becoming a consultant at Progent, refer to Working with Progent Questions and Answers.
Computer Engineer Microsoft ISA Server
Microsoft ISA Server Technology Consulting
Progent's certified Forefront Threat Management Server 2010 and ISA Server 2006 experts can help you to design, deploy, and manage an implementation of Forefront Threat Management Server or ISA Server 2006 on your information system that delivers the firewall protection, performance and ease-of-use that your company needs.
Engineer SCDPM 2012
SCDPM 2012 Computer Consultant
Progent's Microsoft-certified consultants offer online or in-person expertise to help organizations of any size to plan, implement, manage, and repair a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier versions of Data Protection Manager or from another backup system, and Progent can integrate your Data Protection Manager deployment for on premises, cloud, or hybrid environments. Progent can provide occasional help for resolving particularly challenging problems, or full project management services. Progent's consultants can also help you to design Data Protection Manager into an enterprise-class disaster recovery plan.
24-Hour Remote Support Services Problem Escalation Through Teamwork
Best Best Practices Network Management Services
Progent’s staff of Microsoft and Cisco Premier Certified experts average longer than a decade of hands-on industry experience, in the trenches of network service, executing a wide variety of technical projects for an extensive mix of businesses. Every Progent consultant shares a refined set of personal best practices which are incorporated into company-wide best practices training that Progent teaches its support team. This means that you get not just expert IT skills, but also a support engineer with field-tested methods for using computer knowledge to fix real-world IT problems rapidly.
Core Routers Technology Consulting
Edge Routers Technology Consulting
Cisco has designed a full array of routers that includes routers built to provide the security, bandwidth, and reliability required by customers ranging from small offices to worldwide enterprises and service providers. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved reliability and network availability. Progent can help you select and configure Cisco routers to establish a reliable foundation for your IT system and to make it easy to grow as you support new users, start new offices, install new services, extend your network to clients and partners, and support a more mobile workforce. Progent can provide expertise in a range of routers based on the Cisco IOS operating system, such as the Cisco 800 family of small business VPN routers, Cisco 2800 and 3800 Integrated Services Routers, Cisco 2900 and 3900 Generation 2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus legacy 3600 and 3700 Routers.
Microsoft Office 2003 Security Consulting
Network Administration Microsoft Office 2000
To provide cost-effective IT support for small companies, Progent has developed full-service computer outsourcing plans that give small companies quick access to technical expertise without requiring you to recruit, train, and manage a large full-time computer support team. Progent’s IT outsourcing packages give you an affordable way for building a secure and robust environment for your important Microsoft Windows business productivity applications including Office XP and Microsoft Office 2003.
Meraki Wi-Fi 6 Access Point Upgrade Professional
Meraki Traffic Shaping Outsourcing
Progent's Cisco-certified Wi-Fi networking consultants can provide remote and onsite consulting and troubleshooting services to help your organization to design, install, manage, optimize, and debug wireless networks that utilize Cisco's Meraki access points. Progent's consultants can also assist your organization to plan and deploy hybrid networks that combine local and cloud-hosted services and that deliver easy access, advanced protection, streamlined management, and consistent performance for all your wired and wireless endpoints.
Cisco ASA and VMware Remote Technical Support
Cisco AnyConnect Technology Consulting Services
The latest generation of ASA 5500-X Series of firewalls with Firepower Services provide significantly more value than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network experts can assist you to manage your legacy PIX or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your company to design, integrate, tune, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.
Windows 10 Trusted Boot Remote Support
Windows 10 Upgrade Consultants
Progent's Windows consultants can assist organizations of any size to assess Windows 10 or to upgrade to Windows 10 from any older version of Windows. Online and on-premises assessment and upgrade services for Windows 10 offered by Progent's consultants include Return on Investment estimates, project supervision, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud integration, mobile management, telecommuter access, data and identity security, automated deployment and management, network design, Wi-Fi support, disaster recovery planning, webinar training for network management staff and end users, and ongoing Call Center support services.
Meraki Wi-Fi AP Management Computer Consultant
Meraki 802.11ax Access Point Upgrade Integration Support
Progent's Cisco-Meraki Wi-Fi access point consultants can assist your organization to design, set up, administer and troubleshoot Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a nationwide enterprise. Progent can also help you to integrate other Cisco appliances for streamlined management.
Extended Call Desk Remote Troubleshooting
Extended Help Desk Onsite Technical Support
Progent’s Co-managed Help Desk service allows your IT organization to split responsibilities for Help Desk support transparently between your IT staff and Progent's large roster of veteran desktop support technicians and matter experts (SMEs). Progent’s Help Desk Co-management service is a collaborative service desk solution built around the leading shared professional services automation tool for managing end-user service requests, ticket lifecycle, responsibility, status tracking, and reporting.
Amazon MWS Programming Firm
Cisco Expert Amazon MWS integration Design Firm
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales functions such as listings, orders, payments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can expand their reach, reduce their cost of sales, improve reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and costs and speed up your return on investment.
SCDPM 2012 Upgrade Configuration
Network Consultant System Center 2012 Data Protection Manager
Progent's Microsoft-certified consultants can provide online or in-person support to help companies of all sizes to design, implement, administer, and troubleshoot a backup/restore solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from older releases of SCDPM or from a different backup platform, and Progent can optimize your SCDPM 2012 deployment for onsite, cloud, or hybrid environments. Progent can provide occasional help for fixing especially stubborn issues, or full project management services. Progent's consultants can also help you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.
SentinelOne Ransomware Protection Professional
SentinelOne Ransomware Defense Specialist
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to get an unbiased evaluation of the health of their network. Powered by a selection of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the deployment of your core infrastructure devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a more manageable and more secure Active Directory environment. Both versions also offer the ongoing advantages of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include simpler management, better compliance with government and industry security regulations, more efficient utilization of network assets, quicker problem resolution, more reliable backup and restore, and less downtime.
UNIX Professionals
Sun Solaris Technical Support
If your company network mixes Solaris platforms with Windows, Progent can assist you to incorporate your computers into a cohesive environment that permits all your operating systems to coexist for easy management, transparent information exchange, high reliability, superior throughput, and strong security. Progent's Sun Solaris and Windows integration support offerings include network architecture configuration and support, support for Windows services for UNIX, remote network monitoring and administration, remote technical help and repair, on-site technical support, and Helpdesk outsourcing.
Juniper J Series Firewall Security Tech Services
Juniper J4350 Router Security Consultants
Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.
Wireless Security Consultant
Microsoft, Cisco and Security Certified Experts Security Audit Consultant Services
Progent offers expertise for security analysis packages such as Microsoft Baseline Security Analyzer for running a variety of automatic system testing scans to identify potential security problems. Progent has extensive knowledge of network auditing tools and can show you how to understand testing reports and react effectively. Progent can show you how to build security into your company processes, install scanning software, define and implement a secure network architecture, and recommend procedures to maximize the security of your IT system. Progent's security engineers are ready to help you set up a firewall, design secure remote connectivity to email and business applications, and install VPN. Progent's qualified security engineers can also validate the protection of web-based applications and can provide extensive security assessments of company-wide security to determine your organization's compliance with recognized international security standards including FISMA, PCI, and ISO.
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