For companies of any size in Corpus Christi Texas, Progent offers easy, fast, and economical communication with Cisco CCIE-Certified network experts. CCIEs are world-class networking experts who achieve this elite recognition only after rigorous testing overseen by Cisco. CCIEs can handle the most complicated issues associated with network interfacing, troubleshooting, and optimization. Progent's CCIEs operate closely with Cisco's in-house staff in analyzing anomalies with IOS or Cisco NX-OS software and developing workarounds or obtaining software patches to correct problems. A Cisco-qualified CCIE can isolate the cause of computer network difficulties stemming from network appliances or applications.

Progent can provide fast and affordable online access to a CCIE specialist so that your company has the opportunity to receive high-level help for complicated network problems that are impacting business productivity but are beyond the scope of your local network maintenance organization. Progent's CCIE-Premier consultants can access your system using state-of-the-art remote connectivity utilities that allow them to provide fast and cost-effective diagnosis and repair of critical network issues.

Progent's CCIE Support Services
Most CCIEs are employed by large corporations or national Internet providers, and consequently their services are not easily available to the general public. Progent is one of the few consulting firms to make CCIEs accessible to assist small and medium sized businesses. Also, Progent offers quick contact with a CCIE by phone so that you can receive immediate help for urgent network issues that are reducing worker efficiency. To learn how to get in touch with a Progent CCIE for timely assistance with your network, go to Progent's remote network troubleshooting.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services


Cisco's large family of new and legacy infrastructure devices familiar to Progent includes ASA 5500 Series Security Appliances and PIX Series Firewalls, the Catalyst Firewall Services Module (FWSM), secure high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed Wi-Fi APs and switches, wired and wireless IP phones and systems, Catalyst and Nexus family switches, plus security and VPN technology. With the resources of one of the largest groups of Cisco-certified CCIE engineers of any independent consulting firm, Progent has priority access to Cisco's engineering support specialists and Cisco's advanced training resources to keep at the leading edge of connectivity solutions.

Patch Management for Cisco Network Infrastructure Devices
Patch management is a critical and complex process. Prompt and correctly managed updating optimizes cybersecurity, compliance, availability, and functionality. Haphazard patch management can cause security gaps, compatibility problems, sluggish or inconsistent responsiveness, needless offline stretches, or unavailability of key functions. Patching entails more than periodic updates of an OS and applications for servers and user machines. Firmware updates can be as essential for network appliances like switches, firewalls, and wireless APs.

Software Update Management Support for Network Appliances

Progent offers software update management support for infrastructure appliances from Cisco and other leading suppliers

Progent has provided top-level assistance for Cisco networking products for over two decades and Progent's managed services for software and firmware patch management offer businesses of any size a versatile and affordable option for assessing, validating, scheduling, applying, and documenting updates to your dynamic information network. To learn about Progent's services for patch management, see Progent's software update management services.

To find out more information about Progent's online and on-premises support for Cisco technology, select a topic:

Additional Consulting Expertise Offered by Progent
Progent can also provide a wide range of IT expertise in vital practice areas to help companies to turn Cisco infrastructure products into a cohesive IT solution that provides strategic advantage. Some of the consulting services available from Progent's experts are project management support, VMware vSphere and vCloud configuration and troubleshooting, VMware Site Recovery Manager (SRM) application continuity consulting, VMware NSX network virtualization architecture and integration, Microsoft Windows Server 2022 planning and migration expertise, Microsoft Windows Server 2019 migration services, Microsoft Windows Server 2016 hybrid cloud/on-premises solutions, Microsoft Hyper-V consulting, disaster recovery planning and testing, Windows Server 2012 R2 support, PEN testing with NodeZero from Horizon3.ai, network security compliance assessment, DBA and database development expertise, and part-time CIO services.

Progent can also help your IT team you to design, implement, administer and repair enterprise hybrid cloud solutions that include local and cloud hosted resources and that use Cisco networking technology. (Learn about Progent's Microsoft Azure enterprise hybrid cloud solutions, Amazon Web Services (AWS) enterprise hybrid cloud solutions, and Google Cloud planning and integration consulting.)

By providing a convenient full-service source for network generalists and application experts, Progent is able to tailor fast, inexpensive, and comprehensive information technology solutions that align with the special requirements of businesses in Corpus Christi Texas.



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    Progent's certified Windows Server 2019 consultants can assist your organization to design and implement an efficient migration to Windows Server 2019 using your current system architecture or a cloud-based or hybrid model. Microsoft Windows Server 2019 delivers major enhancements in capacity, performance, ease of management, Hyper-V virtualization, cybersecurity, hybrid local/cloud integration, resilience, and Linux support.

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    Progent can assist you to evaluate the wealth of subscription plans available with Microsoft 365, formerly branded Office 365, and configure your information network with Microsoft 365 in a way that delivers top business value. Progent offers expertise with cross-vendor environments that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and maintain hybrid ecosystems that transparently integrate on-premises and cloud-based products and services.

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    Progent's network consultants can help you to automate desktop PC change and update management by delivering support for administration platforms such as System Center Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).

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    Progent offers nationwide remote technical support and troubleshooting services for businesses who run macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft Windows products. Progent's experts can provide Apple macOS and OS X clients a variety of IT services such as desktop support, upgrading to the latest version of macOS from other earlier editions of Apple macOS or OS X, plus help with Mac application software. Progent's specialists in Apple technology can also assist you with Apple iPhone and iPad synchronization and troubleshooting, or moving to Apple's iCloud. Remote network consulting offers optimum return for your information technology dollar by protecting client productivity and shortening the time billed for network repair services. Sophisticated online access tools and skilled service specialists and engineers allow Progent to handle most network issues without wasting time and expense by traveling to your location. In most of situations your network issues can be remediated over the phone or via a combination of phone support and remote network analysis. Progent can put you in touch with Cisco certified CCIE network experts and CISA and CISM premier security specialists to help with the toughest network issues.

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    Midsize Business Technical Consultants

    Progent offers IT support for medium size businesses who have 100 to 250 system users. The medium size business or work group has traditionally been an underserved segment of the market for network consulting services. The overhead and service delivery models of major third-party support organizations make them too costly for the ordinary mid-size company or small medium business (SMB), which commonly relies on a modest information technology budget with which to maintain an information system whose advanced technology and sophistication are frequently similar to the information systems of far larger companies. Progent's service delivery model, which takes great advantage of online service, virtual network technology and proactive server monitoring, significantly lowers the IT support expenses of a small-medium business while providing the small organization with enterprise-level service from professional, IT experts knowledgeable in a wide array of midsized business technologies. If your medium size organization or small business is searching for the quality of IT help needed by a mid-size organization without paying enterprise costs, call Progent.

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