Expanding your at-home workforce may have a significant effect on IT architecture, security/compliance, and company culture. Progent has two decades of experience helping businesses of all sizes to plan, deploy, manage, optimize, and debug IT environments that incorporate a remote workforce. Progent can help your Corpus Christi company to pick the right tools and adhere to leading practices in building and maintaining a secure virtual ecosystem for telecommuters that promotes collaboration and delivers maximum value. Progent offers support services ranging from as-needed guidance for helping you past occasional IT roadblocks to full project management or co-management to help you carry out business-critical tasks.

Progent can assist Corpus Christi, Texas organizations to with any aspect of building a high-performing work-from-home ecosystem by providing infrastructure design and configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, data security, data protection solutions, and streamlined management.

Video Conferencing for Telecommuters
A wide range of voice/video conferencing products from major vendors support online discussions, video and voice conferencing, chat, and screen/content sharing for both onsite users and teleworkers. Many companies utilize a mix of products to meet the needs of their various partners and customers. Progent's communications experts can help you to manage your current voice/video conferencing environment and enhance the productivity of your remote workforce.

  • Skype for Business is Microsoft's leading communications platform that supports real-time presence, IM, voice and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified specialists who can assist your company to set up and maintain Skype for Business client software to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone app for compatible iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime allow as many as 32 concurrent users for video calls. For details about Progent's support services for Apple FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all computing devices. Delivered via Cisco's Webex Cloud platform, Webex services include sharing specific content or computer screens, presentations that embed rich media including Microsoft PowerPoint, network-based capture, plus editing and playback for future reference. For details about Progent's support expertise for Webex and for other video conferencing solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams provides a portal for conferencing, contacts, and content with features such as IP voice and video calling, threaded chat, plus file sharing. For details about Progent's support expertise for Microsoft Teams and for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these products and help your business to optimize your WAN infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and maintaining a productive telecommuter solution for your Corpus Christi, Texas company, phone 1-800-993-9400 or refer to Contact Progent.

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    Progent can help you to design and implement a smooth migration from onsite Active Directory to cloud-based Azure AD or to a hybrid solution that uses Azure AD Domain Services and Azure AD Connect to unify identity and access services for both onsite and cloud resources.

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    Progent can give you access to experts who can modify your Microsoft Business Solutions ERP, MRP, and accounting system applications to suit your specific business needs. Progentís Microsoft support experts offer expertise in Microsoft Dynamics Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Business Solutions Retail Management System. Progent also provides custom e-Commerce integration services for secure, company-wide resource sharing as well as integration with Customer Relationship Management programs.

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    Progent's Cisco IP phone and video IP phone consultants can help you to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also assist your organization to integrate your IP phones with Cisco Unified CM, formerly named CallManager, or with Unified CM Express to create a modern IP-PBX environment for unified messaging and collaboration. Progent can also help you to install Unified CM apps like Unified Communications Manager IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent can provide expertise with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE VoIP networking capability, and designing UCS server clustering and Cisco SRST solutions for high availability.

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    Progent's Cisco-certified wireless technology consultants can assist you to configure, manage, and debug Cisco wireless products such as Cisco's Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.

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    Progent's certified Windows Server 2019 experts can help your company to plan and implement a cost-effective migration to Windows Server 2019 using existing system architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers significant enhancements in scale, speed, ease of management, virtualization, security and compliance, hybrid local/cloud integration, availability, and container support.

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    Progent is among the most qualified network support firms for integrating e-mail systems based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get all the benefits of Microsoft Exchange Server 2000 for common scenarios including upgrading from Microsoft Exchange 5.5, moving from an ISP-based or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 administration.

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    Amazon Marketplace Web Service programming Development Firms

    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online selling environment and automating their sales processes, vendors can broaden their reach, reduce their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide application programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.

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  • Network Engineer Systems Management Server 2003
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    Progentís certified experts provide small and mid-size businesses enterprise-class consulting support for Microsoft Systems Management Server and System Center Configuration Manager, Microsoft's standard tools for update and deployment automation. Configuration Manager 2007 is Microsoft's new name for the update management platform previously called SMS Server. System Center Configuration Manager offers a range of enhancements to SMS Server such as full automation, built-in Windows Vista Windows Server 2008 support, NAP security support, and device driver management. Progentís Microsoft certified consulting professionals can help you use SMS Server or Configuration Manager 2007 effectively for streamlined operating system and application software installation, security patch control, application tracking, and software license compliance. Progent's consultants can also help you to move smoothly from SMS Server 2003 to System Center Configuration Manager 2007.

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    Progent's certified ISA Server consulting experts have extensive backgrounds developing corporate security designs for information systems with many sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small or mid-size business design and deploy an installation of ISA Server 2004 that meets your IT security needs without limiting your network.

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