Enlarging your telecommuter workforce can have a major impact on network infrastructure, security/compliance, and corporate processes. Progent has two decades of background helping SMBs to design, configure, manage, optimize, and troubleshoot IT networks that incorporate work-from-home employees. Progent can assist your Corpus Christi company to pick the appropriate technologies and adhere to best practices in building and operating a secure virtual office solution for telecommuters that promotes collaboration and returns top business value. Progent can provide support services ranging from on demand guidance for getting you over occasional IT bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent's consultants can assist Corpus Christi, Texas companies to succeed with any facet of creating a high-functioning telecommuting ecosystem by delivering infrastructure configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud integration, Call Desk outsourcing, security and compliance, backup/restore solutions, and unified management.

Voice/Video Conferencing for Telecommuters
A wide range of video conferencing products from major vendors enable online discussions, video and voice conferencing, chat, and screen sharing for both onsite workers and teleworkers. Many companies use multiple products to meet the needs of their various partners and customers. Progent can help your organization to maintain your current conferencing environment and enhance the engagement of your at-home employees.

  • Skype for Business is Microsoft's leading communications product that enables presence, IM, audio and video calling and conferencing plus the transparent integration of these capabilities within Office desktop and Microsoft 365 applications such as PowerPoint, Word, Excel and Outlook. Progent can provide the skills of Microsoft-certified consultants who can help you to set up and maintain Skype for Business clients to support your remote employees. To learn more about Progent's consulting expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's multiuser video phone platform for compatible iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 simultaneous users for voice/video calls. To learn more about Progent's consulting expertise for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all computing devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing specific content or screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. To learn more about Progent's consulting services for Webex and for other IP video solutions from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include video calling, threaded chat, plus data sharing. To learn more about Progent's consulting expertise for Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and troubleshooting expertise for these products and assist you to tune your WAN architecture to run them.

Contact Progent for At-Home Worker Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Corpus Christi, Texas business, phone 1-800-993-9400 or go to Contact Progent.



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    Progentís staff of Microsoft and Cisco Premier Certified experts average longer than ten years of real-world industry background, at the forefront of network service, executing a broad range of IT projects for a large mix of customers. Every Progent consultant shares a proven collection of personal best practices which are combined into shared leading practices standards that Progent teaches its support staff. This means that you get not just expert IT skills, but also a support engineer with proven approaches for using technical knowledge to solve real-world network problems quickly.

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    Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. Ubiquiti UniFi appliances installed across multiple venues with any number of access points can be remotely provisioned and administered with free UniFi Controller software, which centralizes and streamlines setup, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran wireless consultants who can assist you to assess the benefits of UniFi products for your business and help you to plan, install, manage, and maintain your UniFi solution.

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    Progent's certified Internet Security and Acceleration Server consulting experts have extensive experience creating corporate security solutions for IT networks with many locations, remote users, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall engineer can help your small company design and deploy a configuration of Microsoft ISA Server 2004 that supports your IT protection requirements without limiting your productivity.

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    Progent can provide cost-effective remote and onsite support to assist organizations of any size to migrate any portion of their core network resources to Google Cloud Platform (GCP). This can save management hassle and equipment expense and allow the use of Google's state-of-the-art machine learning tools. Progent can assist your IT team with every aspect of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness assessment, architectural design, pilot testing, deployment, administration, performance optimization, software license management, backup/restore solutions, and security strategies.

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    Progentís Microsoft-certified consultants can provide businesses of any size consulting, technical support, and development expertise for Microsoft SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web technology for intelligently connecting people, teams and information. SharePoint offers a common spot for your workers or customers to connect to, manage, distribute and manipulate relevant data, files, and software and to communicate with one another. SharePoint allows quicker and better decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services connect workers, customers, workgroups and major tasks with the knowledge theyíve developed in a manner that makes data easy to locate, download and apply. Progent's SharePoint consultants can assist your organization to maintain your existing SharePoint ecosystem or upgrade to the current version of SharePoint.

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    Progent's certified Windows 2000 Server experts can provide network help and IT consulting services for the complete line of .NET Enterprise Servers, Windows Server 2000, and Windows 2003 Server. Progent's Microsoft Windows 2000 Server configuration, optimization, and support services include system planning, installation, documentation, on-site and remote support, Call Center outsourcing, expert security consulting, full service outsourcing, and economical co-sourcing.

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    Cisco's security and remote access solutions for small to mid-size companies represent a full range of easy-to-administer security products to help you safeguard your wired and wireless network infrastructure. Cisco's VPN product family includes routers, firewalls, and VPN access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco's Certified Internetwork Expert and CCNP certifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that fit most closely with your business goals.

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    Progent offers national remote phone support and troubleshooting services for businesses who run UNIX or Linux environments or whose information systems feature a mix of UNIX/Linux and Microsoft technology. Online technical support provides optimum leverage for your IT budget by extending client productivity and shortening the hours charged for network repair services. Sophisticated online access technology and skilled technicians and consultants combine to enable Progent to solve most network issues without wasting time and expense by going to your site. In most of cases your network issues can be dealt with over the phone or via a combination of phone support and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISSP premier security professionals to help you with the toughest network problems.

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    Progent has been delivering SharePoint consulting services since the first SharePoint product was released over a a dozen years, and Progent has the scope of technical know-how to help businesses of any size to plan and implement a SharePoint Server 2013 installation and develop SharePoint 2013 apps that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can assist you to assess the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from a different collaboration environment; decide if an in-house, Cloud-based or hybrid configuration is most sensible for your busi9ness; and select the right version of SharePoint 2013 for your applications. Progent can provide full project management services or can assist in specific jobs associated with your SharePoint 2013 deployment.

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    Lync Server 2010 supports Instant Messaging, Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) calling. Microsoft Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office or Office 365 and streamlines administration via integration with Active Directory. Lync can also reduce capital and operational costs by eliminating VoIP equipment and subscription fees, PBX gear, or conventional teleconferencing solutions. Progent's Microsoft-certified unified communications experts can provide online and onsite support to help you to maintain and troubleshoot your current Lync 2010 deployment or evaluate the advantages of migrating from Lync to Skype for Business, which is the new release of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business upgrade.

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    Progent's expertise providing Microsoft .NET services and SQL Server help, and Progent's programming experience with Microsoft VBasic, XML, and additional developer platforms enable Progent to design specialized mission-critical programs and eCommerce environments that operate transparently with Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP/Great Plains management reporting services can show you how to create reports that let you analyze your business more thoroughly, transforming uncooked information into valuable insights into your company and customers.

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    Progent's certified SQL Server programmers and DBAs can provide remote expertise to assist businesses of any size to build, manage, and troubleshoot applications based on the Microsoft SQL Server platform and Microsoft's .NET framework. Progent's SQL Server consultants can provide help with any facet of the application life cycle in environments that can include small business or departmental databases to VLDB applications and data warehousing.

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    Dynamics GP allows you to grow and manage your business better by delivering easy access to decision-driving information and a fast ROI. Microsoft Dynamics GP/Great Plains confers major productivity benefits including its ability to extend the presence of your organization, manage your accounting, automate financial processes, unify procedures across your company, improve inventory control, enhance order accuracy, grow sales and minimize turnaround time, and maximize cash flow. Progent can help you configure and manage a robust, secure server and communications foundation to support Great Plains, and can provide expert Microsoft Dynamics GP consultants to make sure you derive the full benefits of your Microsoft Dynamics GP/Great Plains software.

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    Progent can help you in all facets of your upgrade to Exchange Server 2016 including designing high availability system topology for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), mailbox databases and log files; setting up hardware load balancing for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office desktop or Office 365; and setting up Outlook on the web (formerly Outlook Web App).

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    Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2003 upgrade strategy that avoids network disruption, reduces ongoing service demands, and makes your Exchange 2003 Server easy to manage. For complicated multi-server or multi-site upgrades, Progent offers the background to complete your move rapidly and affordably. Progent's Exchange Server 2003 support, troubleshooting, and design services include assistance with the configuration of outside vendor add-ons to Exchange 2003 Server that are best aligned to your business needs.

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