Expanding your telecommuter workforce can have a major impact on IT architecture, security, and corporate processes. Progent has 20 years of background helping small and mid-size businesses to plan, configure, manage, tune, and troubleshoot IT networks that incorporate at-home workers. Progent can assist your Corpus Christi company to select the appropriate technologies and follow best practices in building and maintaining a safe virtual ecosystem for teleworkers that promotes teamwork and returns maximum value. Progent can provide support services that go from on demand expertise for helping you past challenging IT roadblocks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can assist Corpus Christi, Texas businesses to with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud connectivity, Call Desk services, security and compliance, backup/restore solutions, and centralized management.

Voice/Video Conferencing for At-Home Workers
A wide selection of video conferencing products from leading technology companies enable online discussions, video and voice conferencing, chat, and screen sharing for both local users and at-home workers. Many organizations use multiple products to accommodate their different partners and clients. Progent's communications experts can assist you to manage your current conferencing ecosystem and enhance the engagement of your at-home workforce.

  • Skype for Business is Microsoft's popular unified communications platform that supports presence, instant messaging, voice and video calling and conferencing plus the transparent integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist you to configure and maintain Skype for Business clients to accommodate your remote workforce. For details about Progent's support expertise for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's group video phone app for iOS and Mac computers and smartphones. FaceTime runs on Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 simultaneous users for voice/video calls. For details about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference. To learn more about Progent's consulting services for Cisco Webex as well as for other video conferencing products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conferencing, contacts, and content with capabilities that include IP voice and video calling, threaded chat, plus file sharing. To learn more about Progent's support expertise for Teams as well as for other Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Additional Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver configuration and debugging expertise for these products and assist your business to tune your network infrastructure to run them.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter solution for your Corpus Christi, Texas business, phone 1-800-993-9400 or visit Contact Progent.



An index of content::

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    Progent has 20 years of experience assisting small and medium-size companies to plan, install, tune, administer, and troubleshoot information networks that incorporate an at-home workforce.

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    Progent's Duo services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity verification with iOS, Google Android, and other out-of-band devices.

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    If your office network combines Linux technology with Windows, Progent can show you how to incorporate your servers into a unified environment that permits all your operating systems to coexist for simple management, seamless information exchange, high dependability, superior throughput, and strong security. Progent's Linux and Microsoft Windows coexistence support offerings include IT infrastructure integration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk outsourcing.

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    Progent's Cisco CCIE-certified network infrastructure experts have extensive background helping Internet Service Providers to architect, deploy, administer, optimize, and debug fault-tolerant, scalable connectivity environments suitable for public networks.

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    DoubleTake/Carbonite Software offers a family of products intended to provide small and midsize companies a range of cost-effective alternatives for replicating and recovering business-critical workloads including Microsoft Exchange Server, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progent's disaster recovery planning experts have extensive backgrounds integrating DoubleTake/Carbonite technology into small business information systems to create a high level of availability and disaster recovery capability at an affordable cost.

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    Microsoft Mac Office allows Apple Macintosh users to run the industry's most familiar office productivity programs. Progent's Apple-certified Macintosh experts can help you configure Mac Office on a multi-vendor network combining Apple OS X and Windows computers so that Mac users can access the latest capabilities of Microsoft Word, Excel, PowerPoint and Entourage in order to share information and network resources with co-workers who use Microsoft Windows. Progent's engineers have experience with both Mac and Windows platforms and can provide service for networks that mix Mac with Windows systems with extensive resource sharing, or networks which intentionally restrict collaboration between Apple Mac and Windows systems.

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    Progent can give you access to application developers who can customize your Microsoft Business Solutions ERP, MRP, and financial system packages to match your specific business requirements. Progent's Microsoft-certified consultants provide expertise in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, and Microsoft Retail Management Software. Progent also offers expert e-Commerce integration services for safe, corporate-wide resource sharing plus interfacing with Customer Relationship Management programs.

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    Progent can provide the affordable support of online Internet connectivity experts to assist your organization to assess or update your Internet services so your Internet connectivity solution meets your business needs. Services provided by Progent include evaluation of your existing bandwidth use, vendor and plan comparison and selection, network provisioning, and overseeing a seamless move to a different ISP and/or service arrangement. Network provisioning can include enhancing current routers and deploying additional ones, implementing firewalls, and designing dependable BGP configurations.

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    Progent's Microsoft-certified experts have 20 years of experience providing e-mail and integrated email/telephony solutions for companies. Progent provides affordable Microsoft Exchange 2007 Server support services to enhance email security and virus defense, achieve fault tolerant email, and implement remote and wireless email connectivity. Progent's Microsoft Exchange consulting and support services can aid you in designing and deploying a Microsoft Exchange update or a move from a legacy SMPT server or outdated Microsoft Email software such as Microsoft Exchange 5.5 to Exchange Server 2010.

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    Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, optimize your network infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, train your IT management team, develop a corporate-wide security strategy, automate IT management, assist with application development, and build and validate a DR/BC plan.

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