Expanding your telecommuter workforce can have a significant impact on network architecture, security/compliance, and company culture. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Corpus Christi organization to pick the right tools and follow leading practices in building and operating a safe virtual ecosystem for teleworkers that promotes teamwork and returns top business value. Progent can provide support services that go from on demand guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Corpus Christi, Texas organizations to with any facet of creating a high-performing telecommuting ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk services, data security, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for At-Home Workers
A broad selection of video conferencing platforms from major technology companies support online discussions, video conferencing, chat sessions, and content sharing for both local workers and teleworkers. Many companies use a mix of products to accommodate their various partners and customers. Progent's communications experts can help you to maintain your existing voice/video conferencing ecosystem and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications product that enables presence, IM, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and manage Skype for Business client software to support your at-home employees. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 concurrent users for video calls. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Webex and for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as video calling, persistent threaded chat, plus file sharing. For details about Progent's support expertise for Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and assist your business to optimize your WAN infrastructure to host them.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your Corpus Christi, Texas business, phone 1-800-993-9400 or go to Contact Progent.

An index of content::

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    Progent provides small organizations a pair of low-cost security inventory packages that include, for a preset fee, remotely managed inventory scans of your security profile which are analyzed by professional information security specialists who interpret the data collected by the scan, present objective evaluations of your current network security, and offer suggestions for enhancements. Progent has developed two complementary network security evaluation scanning packages for external and internal security testing that are priced to meet the budgetary realities of small companies while offering enterprise-quality assessments of your IT network's vulnerability to assault.

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    Progent's certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with multiple sites, mobile workers, and mission-critical web applications. Progent's ISA Firewall experts are available to help your company in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your network protection requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.

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    Progent's engineers can provide a range of IT outsourcing and co-sourcing services to assist companies of any size to install, administer, and troubleshoot environments that include workstations, notebooks, tablets, or Windows phones powered by Windows 8.1. For enterprises, Progent's senior project management consultants can assist to set up testing labs to evaluate Microsoft Windows 8.1 and plan and execute Windows 8.1 deployment plans based on industry best practices.

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    Progent's seasoned solution designers and software developers can help your business to create customizations to Microsoft GP that address the special needs of your organization without losing the benefits of seamless Windows integration. Progent can also provide expertise with a range of development tools that can be used to create integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.

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    Progent's Cisco Jabber consultants offer remote or on-premises expertise to help businesses of all sizes to plan, deploy, manage, update or troubleshoot Cisco Jabber environments and Cisco Unified Communications Manager ecosystems. Progent can provide advanced expertise for all the products, technologies and services that make up creating an end-to-end Cisco Jabber solution including Cisco network appliances and management software, Microsoft 365 apps, Windows and Mac desktops, iOS and Android smartphones, SIP interfaces, Wi-Fi networks, security and compliance, cloud integration, telepresence systems, PBX products, business continuity, and other components of a cohesive collaboration solution.

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    Citrix has developed a powerful family of platforms that deliver enterprise-class manageability, scalability, and responsiveness for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified engineers can help your company to assess the business advantages of Citrix virtualization products and help you design, validate, implement, troubleshoot, and maintain Citrix solutions.

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    Progent is a pioneer in cost-effectively delivering enterprise-class network help to small companies. Progent's achievement in addressing the network support needs of the historically underserviced small business market is the combined result of major technical and process breakthroughs that have eliminated much of the traditional costs out of administering network support, injected unmatched professional expertise into the support mechanism, and dramatically accelerated the repair cycle.

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    Progent can help you to plan a migration to Microsoft Teams from Skype for Business and configure, manage, and debug a cloud or hybrid implementation of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.

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    Progent's Microsoft-certified consulting engineers can assist your organization to assess the value of Exchange Server 2010 for your business and can help your IT staff to design and carry out an efficient upgrade to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will provide fast ROI by increasing your workers' efficiency, cutting the expense of hardware and support, simplifying management, and consolidating your vital communications platforms.

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    Progent can help you in all facets of your upgrade to Exchange Server 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Windows Hyper-V strategy; specifying storage capacity required for your virtual machines (VMs), databases and log files; setting up HLB for fault-tolerant client access services; planning, building and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; resolving SSL issues; providing client integration with Office desktop or Microsoft 365; and setting up Outlook on the web.

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    Cisco's security and remote connectivity technology for small to medium sized companies represent a full range of manageable protection hardware and software to let you safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems, and VPN solutions. Progent's professional staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that align best with your business goals.

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    Progent can assist you to plan and implement an efficient migration from a Sun Solaris-powered IT system to a network based on MS Windows and capable of running Microsoft's familiar office productivity software, commercial applications, and software development tools. Progent's Solaris, Windows and Cisco engineers and application experts can help you guard your information and minimize productivity discontinuity by developing an effective migration strategy that preserves your current assets in Solaris application and technology. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of existing environment, migration strategy and validation, MS Exchange migration services, data and application software transition, and server and storage migration and economization.

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    Progent offers the part-time or temporary services of a veteran Chief Information Officer to provide strategic direction to assist you pick and maintain network technology appropriate for your current needs and that can serve as a firm foundation for your future growth. Progent's part-time Chief Information Officer consulting services offer economic leverage to organizations who want to maximize the impact of their network investment but who are without the budget or hesitant to take on one more high-level position to their head count. Because Progent is vendor-neutral, with a sizable staff of engineers certified to support all leading OS platforms and networking technologies plus a wide range and business applications, Progent is in an ideal situation to provide objective recommendations along with expert technical support for creating IT solutions that fit the special requirements of your business.

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    E-Mail Guard is Progent's economical anti-spam and anti-virus solution that gives small businesses world-class protection from spam, viruses, directory harvesting, and other types of email-borne assaults on IT systems. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated suite of web-based anti-spam and virus defense services that defuse email attacks before they are able to breech the company firewall. Perimeter Manager also allows administrators track and control their e-mail systems, irrespective of server platform, hardware technology, or geographic location.

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    Progent wants to find staff-level, results-driven Microsoft certified consultants with MCSE credentials; Cisco certified network consultants with Cisco CCNP or CCIE certification; security professionals who have CISSP or CISA or equivalent security credentials; and high-end network architecture experts with a background in mobile access, wireless networking, service continuity, business continuity, data protection, and virtual servers. Progent also is hiring employees to work on our staff of desktop service technicians and off-site troubleshooting experts. Also, We are hiring talented administrators who can perform effectively in our high-growth, virtual office environment.

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    Progent's expert support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the integration of outside vendor enhancements of Exchange Server 2007 that are best aligned to your business goals.

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    Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent information assurance expert. The fact-finding interview is intended to help assess your organization's preparedness either to block ransomware or recover quickly from a ransomware incident. Progent will work with you personally to gather information about your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective AV and backup/recovery environment that reduces your vulnerability to ransomware and meets your business needs.

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    Progent's Microsoft-certified consultants can provide online or in-person expertise to help organizations of all sizes to design, deploy, administer, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier releases of Data Protection Manager or from another backup platform, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for resolving especially challenging issues, or comprehensive project management services. Progent's consultants can also help you to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.

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    Progent can provide remote and on premises consulting to assist you with any aspect of business intelligence reporting from troubleshooting or modernizing applications to planning and deploying an advanced business intelligence solution. Progent's BI consultants can assist your company to support your existing reporting system, assist you to migrate databases and applications from a discontinued reporting product to a modern one, and deliver custom remote training to meet your specific needs. Progentís business reporting and analytics consultants can provide experience in all popular BI reporting and visualization tools including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Builder.

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    Progentís Technical Response Center offers low-cost national extended hours remote help for computer systems based on Windows and Cisco products and technologies. Progent's Microsoft and Cisco-Premier service professionals offer extended hours telephone support and online secure computer connection to isolate and repair technical problems rapidly and affordably.

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