Expanding your telecommuter workforce can have a significant impact on network architecture, security/compliance, and company culture. Progent has 20 years of background assisting businesses of all sizes to design, configure, manage, tune, and debug IT networks that incorporate work-from-home employees. Progent can assist your Corpus Christi organization to pick the right tools and follow leading practices in building and operating a safe virtual ecosystem for teleworkers that promotes teamwork and returns top business value. Progent can provide support services that go from on demand guidance for helping you over occasional technical roadblocks to comprehensive project management or co-management to help you carry out mission-critical tasks.

Progent's consultants can assist Corpus Christi, Texas organizations to with any facet of creating a high-performing telecommuting ecosystem by delivering infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, helpdesk services, data security, backup/restore solutions, and streamlined management.

Voice/Video Conferencing for At-Home Workers
A broad selection of video conferencing platforms from major technology companies support online discussions, video conferencing, chat sessions, and content sharing for both local workers and teleworkers. Many companies use a mix of products to accommodate their various partners and customers. Progent's communications experts can help you to maintain your existing voice/video conferencing ecosystem and enhance the engagement of your remote workforce.

  • Skype for Business is Microsoft's leading unified communications product that enables presence, IM, voice and video conferencing as well as the transparent integration of these capabilities within Office desktop and Microsoft 365 productivity software including PowerPoint, Word, and Excel. Progent offers the skills of Microsoft-certified specialists who can help your company to configure and manage Skype for Business client software to support your at-home employees. For details about Progent's consulting services for Skype for Business, refer to Skype for Business integration experts.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS, iPadOS, iPod and Mac computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Later editions of FaceTime support up to 32 concurrent users for video calls. To learn more about Progent's consulting services for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides online conferencing for virtually all desktop or mobile devices. Delivered through Cisco's Webex Cloud platform, Webex services include sharing discrete content or screens, presentations that incorporate rich media including Microsoft PowerPoint and Flash videos, session capture, plus editing and playback for future reference. To learn more about Progent's consulting expertise for Webex and for additional IP video products from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features such as video calling, persistent threaded chat, plus file sharing. For details about Progent's support expertise for Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Platforms supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and troubleshooting services for these conferencing platforms and assist your business to optimize your WAN infrastructure to host them.

Contact Progent for Telecommuter Expertise
To contact Progent about creating and maintaining an efficient work-from-home solution for your Corpus Christi, Texas business, phone 1-800-993-9400 or go to Contact Progent.



An index of content::

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    Microsoft Dynamics 365 Business Central (previously, formerly} branded Microsoft Dynamics NAV and Navision) offers SMBs a unified platform for financials, inventory, operations, project management, procurement, sales and marketing, demand forecasting, and advanced analytics. Progent's Dynamics 365 Business Central experts can help you to manage your older Dynamics NAV system or migrate efficiently to a cloud-based, onsite, or hybrid deployment.

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    Progent provides small organizations a pair of low-cost security inventory packages that include, for a preset fee, remotely managed inventory scans of your security profile which are analyzed by professional information security specialists who interpret the data collected by the scan, present objective evaluations of your current network security, and offer suggestions for enhancements. Progent has developed two complementary network security evaluation scanning packages for external and internal security testing that are priced to meet the budgetary realities of small companies while offering enterprise-quality assessments of your IT network's vulnerability to assault.

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    Progent's Cisco IP phone and video IP phone consultants can help your business to integrate, maintain, and debug Cisco VoIP phones, video IP phones and wireless IP handsets. Progent offers support for all versions of Cisco's IP phones from legacy VoIP products to the newest HD media phones. Progent's IP telephony experts can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly known as CallManager, or with Cisco Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager applications that include Unified CM IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent can provide support with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing ISR routers with CUBE internetworking capability, and creating UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

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    Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, deploy, and manage a WatchGuard Firewall appliance that aligns with your security needs and budget. Progent can assist you to manage outdated WatchGuard firewall appliances or migrate smoothly to modern WatchGuard firewalls.

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    Cisco Unified Communications Manager, originally named CallManager, is the core of Cisco's communications and collaboration portfolio. CUCM and Cisco Unified CM Express provide a location-independent IP-PBX by integrating with applications like Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's Cisco-certified network consultants offer efficient and affordable remote and on-premises support to help businesses of all sizes to build and administer CUCM environments by providing Cisco Unified Communications Manager configuration and troubleshooting services that deliver maximum business value. Progent's consultants can assist with any facet of CUCM setup and troubleshooting in areas that include integrating VoIP phones and desktop Video phones, reviewing dial plans, setting up SIP trunking and PSTN support, deploying ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover solutions for survivability, performance tuning, and integration with Exchange and Skype for Business.

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    Progent provides small businesses two low-cost security evaluation packages that provide, for a set price, remotely administered scans of your network security profile which are evaluated by expert security engineers who interpret the data collected by the remote scan, deliver objective evaluations of your current security vulnerability, and offer suggestions for improvements. Progent has developed two non-overlapping security evaluation scanning packages for external and internal security scanning that are priced to fit the budgetary realities of small companies while offering enterprise-quality evaluations of your network's exposure to assault.

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    Progent's Solaris platform support experts offer small businesses and software developers assistance with administering and maintaining Solaris environments that run with Microsoft-based technology. Progent can give your organization contact with Solaris experts, support professionals premier by Microsoft and Cisco, and security experts with CISM and CISA certification. This wide range of expertise offers you a convenient single consulting firm to help you build and maintain a secure and reliable cross-platform network and communications environment that allows Solaris and Microsoft interoperability by combining MS Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux platforms including RedHat, SUSE Linux, CentOS, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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  • Microsoft Proxy Server Support Outsourcing
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    Progent's certified ISA Server 2004 consulting experts have extensive backgrounds with Internet Security and Acceleration Server developing ISA Server-based security solutions for information systems with multiple sites, mobile workers, and mission-critical web applications. Progent's ISA Firewall experts are available to help your company in designing and deploying a configuration of ISA 2000 Server or ISA 2004 Server that meets your network protection requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2004 Enterprise Edition Server, Microsoft ISA 2004 Standard Edition Server, or any up-to-date editions of ISA Server.

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    Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's vast online ecosystem and automating their sales processes, merchants can broaden their reach, lower their cost of sales, accelerate response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.

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    Progent's Apple Mac networking consultants can assist you with a wide range of system foundation areas such as system architecture, remote and mobile access, internetwork compatibility, protection, and emerging technologies such as Voice over IP and fast wireless networking. For company networks based exclusively on Apple Mac OS X or for environments that use a combination of Mac, Linux and Windows powered servers and workstations, Progent has the knowledge and size to deal with the challenge of designing, configuring, and supporting a network infrastructure that is robust, secure, productive and supportive of your business goals. Progent can show you how to deploy Appleís Xserve enterprise servers, Apple's Xserve RAID zero-downtime storage systems, and Apple's Xsan SAN systems. Progent can also give you access to certified experts to support Cisco routers and switches.

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    Cisco has designed an extensive product line of routers that includes routers designed to provide the security, performance, and reliability demanded by organizations ranging from small offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failover, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and configure Cisco routers to build a solid infrastructure for your network and to make it easy to expand as you add new users, open new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS operating system, such as Cisco's 800 family of small business routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 4000 G2 ISR routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for the network core, plus older 1700 and 2600 Series Routers.

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    Progent's seasoned solution designers and software developers can help your business to create customizations to Microsoft GP that address the special needs of your organization without losing the benefits of seamless Windows integration. Progent can also provide expertise with a range of development tools that can be used to create integrations with Microsoft Dynamics GP. These tools include Microsoft Dexterity, Modifier with VBA, Visual Studio Tools for Dynamics, Extender, eConnect, Web Services for Dynamics GP, and Integration Manager.

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    Progent is a pioneer in cost-effectively delivering enterprise-class network help to small companies. Progent's achievement in addressing the network support needs of the historically underserviced small business market is the combined result of major technical and process breakthroughs that have eliminated much of the traditional costs out of administering network support, injected unmatched professional expertise into the support mechanism, and dramatically accelerated the repair cycle.

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    Progent can help you to plan a migration to Microsoft Teams from Skype for Business and configure, manage, and debug a cloud or hybrid implementation of Teams. Progent can help you to connect Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint, and your PBX.

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    Progent's Microsoft-certified consulting engineers can assist your organization to assess the value of Exchange Server 2010 for your business and can help your IT staff to design and carry out an efficient upgrade to Exchange 2010 from Microsoft Exchange 2003 or Exchange 2007 Server that will provide fast ROI by increasing your workers' efficiency, cutting the expense of hardware and support, simplifying management, and consolidating your vital communications platforms.

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    Cisco's security and remote connectivity technology for small to medium sized companies represent a full range of manageable protection hardware and software to let you safeguard your wired and wireless network infrastructure. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems, and VPN solutions. Progent's professional staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert and Cisco Certified Network Professional qualifications who can assist your company to select Cisco Virtual Private Network, Cisco RADIUS Security, and other Cisco security solutions that align best with your business goals.

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    Progent offers the part-time or temporary services of a veteran Chief Information Officer to provide strategic direction to assist you pick and maintain network technology appropriate for your current needs and that can serve as a firm foundation for your future growth. Progent's part-time Chief Information Officer consulting services offer economic leverage to organizations who want to maximize the impact of their network investment but who are without the budget or hesitant to take on one more high-level position to their head count. Because Progent is vendor-neutral, with a sizable staff of engineers certified to support all leading OS platforms and networking technologies plus a wide range and business applications, Progent is in an ideal situation to provide objective recommendations along with expert technical support for creating IT solutions that fit the special requirements of your business.

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    E-Mail Guard is Progent's economical anti-spam and anti-virus solution that gives small businesses world-class protection from spam, viruses, directory harvesting, and other types of email-borne assaults on IT systems. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated suite of web-based anti-spam and virus defense services that defuse email attacks before they are able to breech the company firewall. Perimeter Manager also allows administrators track and control their e-mail systems, irrespective of server platform, hardware technology, or geographic location.

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    Progent wants to find staff-level, results-driven Microsoft certified consultants with MCSE credentials; Cisco certified network consultants with Cisco CCNP or CCIE certification; security professionals who have CISSP or CISA or equivalent security credentials; and high-end network architecture experts with a background in mobile access, wireless networking, service continuity, business continuity, data protection, and virtual servers. Progent also is hiring employees to work on our staff of desktop service technicians and off-site troubleshooting experts. Also, We are hiring talented administrators who can perform effectively in our high-growth, virtual office environment.

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    Progent's expert support team can show you how to design and deploy an efficient in-place Microsoft Exchange 2007 migration strategy that minimizes productivity downtime, simplifies long-term support requirements, and makes your Microsoft Exchange Server 2007 easy to administer. For complex multi-server or multi-site upgrades, Progent has the knowledge and experience to finish your move rapidly and affordably. Progent's Microsoft Exchange Server 2007 support, repair, and design offerings include assistance with the integration of outside vendor enhancements of Exchange Server 2007 that are best aligned to your business goals.

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    Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone discussion with a Progent information assurance expert. The fact-finding interview is intended to help assess your organization's preparedness either to block ransomware or recover quickly from a ransomware incident. Progent will work with you personally to gather information about your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can apply industry best practices to build a cost-effective AV and backup/recovery environment that reduces your vulnerability to ransomware and meets your business needs.

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    Progent's Microsoft-certified consultants can provide online or in-person expertise to help organizations of all sizes to design, deploy, administer, and troubleshoot a backup/restore system based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to migrate from earlier releases of Data Protection Manager or from another backup platform, and Progent can optimize your Data Protection Manager deployment for onsite, cloud, or hybrid datacenters. Progent can provide occasional support for resolving especially challenging issues, or comprehensive project management services. Progent's consultants can also help you to incorporate Data Protection Manager into an enterprise-class disaster recovery plan.

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    Progent can provide remote and on premises consulting to assist you with any aspect of business intelligence reporting from troubleshooting or modernizing applications to planning and deploying an advanced business intelligence solution. Progent's BI consultants can assist your company to support your existing reporting system, assist you to migrate databases and applications from a discontinued reporting product to a modern one, and deliver custom remote training to meet your specific needs. Progentís business reporting and analytics consultants can provide experience in all popular BI reporting and visualization tools including Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot, Power Query and Power View, and Report Builder.

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