Corpus Christi Consulting Services for Network Service Organizations
Seamless Temporary IT Support Assistance
Progent's Consulting Expertise, Help Desk, and Ticketing Support for Network Service Firms in Corpus Christi
Progent's consulting support for IT service firms in Corpus Christi Texas allows you to provide your clients Progent's consulting expertise and Help Desk support with your brand as a seamless extension of your regular network services team. These services can ease the way for you to grow your client base, flesh out your service offerings, create happy clients, and improve your profits.
Progent's team of network engineers, desktop integration and troubleshooting specialists, IT admins, and cybersecurity professionals have worked as transparent supplements to the IT groups of some of the world's largest IT support firms. Progent's range of expertise allows you to widen the scope of your IT support practice, and Progent's close integration with your support team lets you promote and protect your branding.
Progent is a network consulting company with two decades of experience providing remote expertise to small and middle-size businesses. Progent is a Microsoft Partner and has one of the biggest groups of Cisco-certified CCIE network experts of any private IT services firm in the world. Progent has provided online technical assistance and advanced consulting to customers in every state in the country. (See recommendations from Progent's clients.)
Using Progent's Services Under Your Own Brand
Progent's reseller program for IT service organizations features transparent resale to your customers of world-class IT services. Progent invoices your firm exclusively and works under your direction to provide your clients support services under your branding. In addition, Progent has an affordable Extended Hours Support Program for customers who require access to 24x7 technical support.
Help Desk Call Center and Ticketing for IT Service Providers
Ticketing systems are the enabling technology behind an effective IT Call Center. But full-featured ticketing systems are not just costly to license and staff, but challenging to set up and maintain. Small or niche IT support firms rarely have the necessary financial or human resources. Progent's Call Center and ticketing solution gives IT support organizations a practical way to retain their custom branding while delivering their clients responsive desktop support built around a best-of-breed ticketing system and reinforced by fast escalation to subject matter experts.
Features of Progent's Help Desk and Ticketing Solution for IT Service Providers
Progent's Call Center and ticketing solution for IT support organizations takes advantage of Progent's sizable investments in highly scalable ticketing technology, an online desktop services staff, and a group of geographically dispersed subject matter experts (SMEs). You can use Progent's ticketing system as a secure tenant or Progent can establish communications with your existing ticketing system. The standard and optional features available with Progent's Service Desk and ticketing services allow you to expand your support workload, the range of technologies your firm can take on, the number of locations you can serve, and your overall availability.
Key features of Progent's Help Desk and ticketing program for IT support firms include:
- Progent's online desktop support group delivers Level 1 end user help with 1-hour SLA to commence work during standard work hours.
- Standard support hours are from 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended hours support is available at additional cost.
- Optional onsite service in major metro areas is offered across the US at extra cost.
- You keep full control of your clients and billing.
- Your customers submit incident reports by means of your custom branded Internet portal, an 800 number, or by sending an email to your dedicated email address.
- Every end user request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and updated online while they are active.
- Optional escalation of Level 2 and Level 3 problems to Progent's or to your SMEs.
Progent's Consulting for Network Service Organizations
Progent's consulting for IT service organizations allows you to become a single source for practically all IT guidance and troubleshooting your clients may require. You can build your staff and core IT skills steadily without being forced to say no to new business owing to a lack of in-house expertise or a shortage of bandwidth.
Key features of Progent's Reseller Program for Network Service Firms include:
- Transparent Support: Progent acts as a seamless supplement to your internal IT service group, responding to your direction, and bills you rather than your client.
- Granular Billing: Progent bills by the minute to reign in costs.
- Extensive Service Reporting: Progent utilizes an advanced service reporting platform to make sure all IT services performed are fully documented. This allows you to shift service responsibilities to internal personnel once you have enough people and appropriate technical skills.
- Safely Expand Your Service Practice: You can easily and safely accept additional opportunities outside your main areas of excellence and serve additional geographies without exposure to the risks involved with increasing your full-time staff too quickly.
- Strengthen Your Brand: You can solidify your positioning as a comprehensive IT service provider by offering more services to more clients using your own brand.
- Add to Your IT Support Catalog: Progent can provide world-class expertise in a wide range of technologies and can act as a dependable reservoir of skills for expanding your IT service business.
- Rapid Escalation: Thanks to a sizable roster of high-level consultants available, Progent can transition rapidly from Tier 1 to Tier 3 services so even the toughest problems get resolved promptly.
- Make Your Clients Satisfied: Satisfied clients keep coming back. By joining with Progent, you can continue delivering solutions without ever requiring clients to seek expertise from your competitors.
- Remote Technical Support Experts: For 20 years, Progent has delivered remote IT support ranging from Help Desk services to advanced consulting. Efficient online support cuts costs while delivering quick solutions.
- Advanced Industry Certifications: Progent's IT experts have earned top certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other leading vendors. Progent's security and compliance consultants have earned top certifications including ISSAP, CISM, and GIAC. Find out more details about Progent's technology certifications.
Progent's Practice Areas for Corpus Christi, Texas Organizations
Progent's veteran team of certified consultants offers Corpus Christi, Texas businesses a broad array of online consulting and troubleshooting services. Practice areas covered under Progent's consulting program for IT service firms include:
- Exchange Server 2019 Consulting
- Exchange Server 2016 Migration
- Microsoft Windows Server 2022 solution design
- Windows Server 2019 Integration
- Windows Server 2016 Consulting
- Windows 11 Migration Consulting
- Windows 10 Integration
- Windows 8.1 Support
- SharePoint Integration
- SQL Server Consulting
- Active Directory and Azure AD Planning
- Microsoft 365 Configuration
- Dynamics GP Customization
- Microsoft Azure, Amazon AWS, Google Cloud Platform
- Remote Network Support
- Telecommuter Support Services
- Cisco Network Infrastructure
- Juniper Infrastructure
- Cisco Routers Configuration
- Cybersecurity Expertise
- Business Continuity Planning
- Penetration Testing
- Firewall Setup
- Call Center Outsourcing
- Desktop Support Services
- Data Center Solutions
- Operations Manager (SCOM) Monitoring
- Configuration Manager Expertise
- Microsoft Access Development
- Virtual Server Management
- Fast, Affordable .NET Software Development.
- Windows Hyper-V Setup
- VMware vSphere Integration
- Citrix XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple macOS and iPhone Support
- BYOD Management
- iPhone Integration
- Android Smartphone Integration
- Ransomware Defense/Recovery
- Backup/Restore Expertise
- Cisco IP Voice Technology and Telepresence
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi 6/6E AP Setup
- Wi-Fi Site Assessments
Learn More Details About Progent's Consulting Support for Network Service Providers in Corpus Christi, Texas For additional details about Progent's consulting program for network service firms in Corpus Christi, Texas, call 1-800-993-9400 or visit Contact Progent.
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After Hours Cisco CCIE Online Computer Network Service Company
Server Recovery Cisco CCIE Remote
Progent offers fast online access to Cisco-certified CCIE networking consultants. Progent's CCIE engineers can link to your environment using advanced remote diagnostic tools to deliver quick and economical analysis and repair of critical network infrastructure issues.
24-7 Notebook VPN Security Consulting Group
System Consulting Services Telecommuting
Progent's remote connectivity and wireless synchronization experts can assist you to design and deploy secure access solutions for remote desktops, notebooks, and wireless handhelds so they work tightly with your IT network, allowing your business to optimize the efficiency of your off-site workforce.
Consultant VMware vCloud Director vCD
Consultant Services VMware ESX Server
Progent offers the support of a certified VMware VCDX consultant to help your organization design, deploy, manage and troubleshoot VMware vSphere-based virtualization solution for on-premises networks, private and public clouds, or hybrid cloud systems. Progent offers world-class expertise for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers in-depth experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud tools for administering private and public cloud and hybrid cloud environments that provide maximum uptime, fault tolerance, and disaster recovery.
Cisco RADIUS Security Engineer
Cisco RADIUS Security Online Troubleshooting
Progent's Cisco Security/VPN professionals and CCIE and CCNP certified experts can help your small or mid-size business deploy and support Cisco's security and VPN products including routers, switches, firewalls, intrusion detection systems and VPN access concentrators. Cisco Virtual Private Network solutions include both remote connectivity and site-to-site VPNs with Cisco IOS Software and Advanced Integrated Module hardware encryption cards, and hardware devices, such as a VPN concentrator, router, Cisco PIX Firewall, or dedicated VPN server for dial-up services. Cisco VPN solutions are easy to administer and provide the flexibility to evolve with your growing business requirements. Progent's Cisco-Certified network experts support Cisco's comprehensive family of products targeted at eliminating information pilfering, virus and worm assaults, Denial of Service attacks, and other security risks to your network. Progent can help you deploy Cisco technology to get secure access, intrusion protection, and full Identity services based on Cisco Access Control Server using RADIUS security and TACACS to establish a centralized client access control framework for user certification, permissions, and tracking from a graphical Web interface.
Call Desk for Remote Workers Consulting
Top Helpdesk for Telecommuters Online Support Services
Progent has 20 years of experience helping small and mid-size businesses to design, deploy, optimize, manage, and debug IT networks that incorporate a remote workforce.
Consult ProSight Virtual Hosting
ProSight Hosting for Virtual Servers Consult
Progent's ProSight Virtual Hosting and Management outsourcing offers comprehensive hosting of a small organization's production servers in an environment that delivers the maximum level of availability and scalability and is also simple to move to any data center. ProSight Virtual Hosting options are built upon mature virtualization architectures that enable small businesses with mixed- platform IT systems to save dramatically on the costs of capital equipment, system support, and network management while achieving enterprise-class reliability and an unprecedented level of vendor flexibility.
Virtual Server Specialist
Support and Integration Server Consolidation
By using virtual servers, companies are able to operate multiple virtual servers on one actual server. Virtualization technology enables businesses to gain all the advantages of server segmentation, but without the expense associated with purchasing extra server equipment. Virtualization is also the critical technology behind private clouds, which provide major advantages such as lowering the costs of hardware, facilities, and administration while enhancing information protection, system availability, and disaster recovery. Other important server management options are server monitoring software, Microsoft WSUS, and remote server management cards. Progent's certified server management experts can help you with all aspects of server consolidation and management to enable your business to contain costs and conserve time.
Emergency Helpdesk Sharing Onsite Technical Support
Shared Helpdesk Consultant
Progent's Standard Help Desk Services provide an end-to-end solution that handles all facets of remote Level 1 desktop technical support from service requests through trouble ticket generation, screen sharing, status tracking, problem resolution, and management reports. Support services are offered at a substantial discount from Progent's regular desktop support rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle the most issues.
Network Consulting Microsoft 365 AD Connect
Hybrid Microsoft 365 solutions IT Services
Microsoft allows you to create seamless hybrid ecosystems that combine Microsoft 365 and local Exchange systems. This allows you to have certain Exchange mailboxes located on your physical datacenter or private cloud and other mailboxes hosted by Microsoft 365. Progent's certified Exchange consulting team can assist you with any phase of designing, integrating and debugging your hybrid Exchange Online solution. Progent's Exchange consultants can provide occasional support to help you resolve challenging technical issues and also offer extensive project management outsourcing to ensure your hybrid Microsoft 365 Exchange solution is successfully completed on time and within budget.
Consultant ProSight domain management
Consultant Services domain expiration management
ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, update, retrieve and protect information about your network infrastructure, processes, applications, and services. You can quickly locate passwords or IP addresses and be alerted automatically about upcoming expirations of SSLs or domains. By cleaning up and organizing your network documentation, you can eliminate as much as 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents related to managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also offers a high level of automation for gathering and associating IT data. Whether you're planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it.
IT Consulting Meraki 802.11ax AP
Immediate Meraki WiFi 6 Access Point Upgrade Online Support Services
Progent's Cisco-Meraki Wi-Fi access point consultants can help your organization to plan, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments from a small office to a campus or a multi-site enterprise. Progent can also help you to integrate other Cisco appliances for streamlined management.
Specialists SentinelOne Ransomware Recovery
SentinelOne Vigilance Respond MDR Integrator Support and Setup
Progent is a dealer and integrator for SentinelOne's Singularity product line, a subscription-based, cloud-centric threat management platform that includes machine learning technology and expert services to provide cutting-edge endpoint detection and response (EDR).
VMware VCDX Specialists
Engineers VMware vCloud Suite
VMware's market leading Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and test a repeatable process for restoring services rapidly after a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and site re-protect. Site Recovery Manager also supports non-disruptive testing for disaster recovery, upgrades and patches and can produce reports to confirm complete service recovery, validate Service Level Agreements and demonstrate compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, configure, test and administer a disaster recovery system based on VMware Site Recovery Manager.
Ransomware Forensics Integration Services
24x7 Remote Endpoint Monitoring for Ransomware Remote Technical Support
Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior machine learning technology by SentinelOne to guard endpoint devices as well as servers and VMs against new malware attacks such as ransomware and email phishing, which easily get by legacy signature-matching anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud resources and offers a single platform to address the complete threat lifecycle including blocking, detection, containment, cleanup, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against new threats.
Computer Consultant Microsoft Windows Server 2008 Cluster
Specialist Windows Cluster Server 2008
The clustering feature set built into the Datacenter and Enterprise editions of Windows Server 2008 is radically re-engineered to simplify the deployment, configuration, and maintenance of server clusters that provide improved levels of network dependability, security, efficiency, and versatility. New or improved features include cluster verification, easier setup and installation, unified cluster management, redesigned cluster infrastructure for maximum availability, better protection and quorum structure, fewer failure points, greater storage and RAM capacity, and enhancements for geographically dispersed clusters. Progent's Microsoft-certified consultants can assist you assess the advantages of failover clusters, plan and implement a deployment, educate your IT personnel to administer your failover clusters, deliver continuing consulting and technical help services, and create and validate a business continuity procedure.
Microsoft Exchange 2003 Upgrade Computer Consultant
Microsoft Exchange Upgrade Remote Support
Progent's Microsoft-certified engineers provide technical support and network consulting services for Microsoft Exchange 2003 Server, Microsoft Windows Server 2003, and for the entire line of Microsoft Servers. Progent's migration, configuration, administration, and support expertise for Microsoft Exchange Server 2003 include planning, installation, documentation, local and remote troubleshooting, Help Desk outsourcing, expert security evaluation, and full-service IT outsourcing.
Critical Security Alerts Cybersecurity Group
Cybersecurity Firm IT Security Alerts
This page includes current updates on security threats, patches, and best practices. Contact Progent if your organization needs help protecting your network against the latest IT security threats.
NetApp MetroCluster and FlexPod Engineer
Specialist NetApp MetroCluster Synchronous Replication
NetApp MetroCluster is a disaster recovery software suite that combines array-based storage clustering with synchronous replication to provide fast, zero data loss disaster recovery (DR) between sites that are up to 300km apart from each other. Progent's team of veteran IT experts can help your business to plan, configure, manage, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your technical requirements and IT budget. Progent can make sure you follow best practices for installing your MetroCluster solution by providing guidance with tasks such as assigning disk pools, determining plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to verify compliance with industry standards and regulatory mandates.
24 Hour Locky ransomware recovery Consultant Services
ransomware cleanup and restore Consultant Services
Progent's seasoned ransomware recovery experts can assist you to restore an IT network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.
Top Sun Solaris Network Consulting
Solaris Consultants
If your office computer system combines Sun Solaris platforms with Microsoft Windows, Progent can assist you to incorporate your computers into a cohesive network that allows all your operating systems to coexist for easy administration, transparent information exchange, high availability, superior performance, and tight security. Progent's Sun Solaris and Microsoft Windows coexistence support services include IT infrastructure integration and service, support for Windows services for UNIX, remote network monitoring and management, online network help and troubleshooting, on-site technical support, and Help Desk Call Center outsourcing.
SharePoint 2013 Newsfeeds Troubleshooting
Expert Microsoft Certified SharePoint Online Consultant Services
Progent has been delivering SharePoint support since the initial SharePoint product was released over a decade ago, and Progent has the breadth and depth of IT knowledge to assist organizations of all sizes to design and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 apps that add significant business benefit to your IT investment. Progent's Microsoft-certified consultants can assist you to evaluate the risks and benefits of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration solution; determine if an on-premises, online or hybrid configuration is most sensible for your organization; and pick the right edition of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can help in specific tasks associated with your SharePoint 2013 migration.
Juniper SRX Firewall Security Audit Services
Juniper SRX220 Router Technology Consulting Services
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Aironet 802.11ax Wireless Computer Consultants
Consulting Cisco Mobility Express
Progent's certified wireless networking experts can help organizations of all sizes to plan, implement, manage and repair Cisco Aironet wireless AP solutions to achieve the throughput, coverage, capacity, scale, security compliance and manageability needed for transparent connectivity between Wi-Fi and wired network infrastructure. Progent can provide affordable remote and on-premises support for both end-of-life and new-generation 802.11ac Aironet wireless access points and Progent can help you design and manage wireless solutions that include indoor and outdoor/industrial Aironet Wi-Fi access points.
Wireless Bridge Technology Consulting Services
Office Wireless Support and Setup
Progent's wireless consultants can help small companies design, select, evaluate, configure and support protected building-to-building wireless bridging products that integrate transparently into your existing network while offering a degree of protection that matches or excels wired interfaces. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and additional office wireless vendors and can help you select and install the wireless connectivity technology that fit best with your business requirements.
Reports Microsoft Azure integration
Azure Disaster Recovery Specialists
Progent's consultants can assist you with any phase of Microsoft Azure migration including needs analysis, readiness assessment, system architecture, pre-production testing, implementation, automated administration, performance optimization, software license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist your IT staff to set up and troubleshoot firewall appliances and VPN tunnels so your clients can safely access to Azure-based resources, and Progent's Microsoft-certified consulting experts can assist you set up critical Microsoft technologies to run in Azure including Windows Server, Exchange, SQL and SharePoint. Progent can also help you to create a hybrid cloud environment that transparently integrates physical datacenters with Azure-based resources.
Microsoft Solutions Framework Project Methodology Consulting Team
Computer Network Support Companies Access to External Support Databases
Progent's staff of Microsoft and Cisco Premier Certified consultants average longer than a decade of real-world professional background, at the forefront of network support, performing a broad range of technical projects for an extensive array of businesses. Each Progent consultant shares a proven set of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its support personnel. This means that you get not only expert technical capability, but also a consultant with proven methods for applying computer knowledge to resolve actual IT problems rapidly.
Juniper SA700 SSL VPN Cybersecurity Contractors
Juniper SA4500 SSL VPN Network Consultants
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
ASA 5540 Firewall Support Services
CCDP Expert Certified Online Technical Support ASA 5500 Firewall
Progent's Cisco CCIE-certified networking experts can help you to maintain older PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls. Progent can also assist you to configure, manage, upgrade and debug Cisco ASA 5500-X security appliances with Firepower Services.
Android and Windows 10 integration Specialist
Android and Active Directory integration Onsite Technical Support
Progent's seasoned team of IT consultants and application specialists have years of experience delivering online and onsite support for organizations of any size who need to incorporate Android phones into their IT networks so that users can communicate and collaborate from anywhere. Progent has the range of know-how to resolve technical problems that span numerous vendors and that represent a mix of legacy and up-to-date information technology. Progent offers budget-friendly online expertise to assist you with any aspect of planning, implementing, managing and troubleshooting your BYOD solution. Progent can deliver as-needed technical support to assist you to resolve particularly stubborn IT issues, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major IT initiatives on schedule and within budget. Progent can help with local, cloud-based, or hybrid network environments and offers support for all major operating systems, applications, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one classes to help you manage and operate Android phones and tablets efficiently.
Microsoft GP/Great Plains IT Services
Dynamics GP Great Plains Accounting Consultants
Progent's Microsoft certified consultants provide a variety of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP is an accounting and ERP tool built, like all Microsoft accounting solutions, on the scalable and familiar platform of Windows technology. Dynamics GP provides a cost-effective solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and human resources. Dynamics GP is simple to deploy and configure, and with its segmented approach you are able to purchase only the functions you currently need, with the ability to expand users and increase capabilities when necessary. Progent's Dynamics GP/Great Plains support experts can show you how to install, customize and administer the current version of Microsoft Dynamics GP or upgrade efficiently from an older release.
SCDPM 2012 Reporting IT Consultants
SCDPM 2012 and Azure Backup Consultant
Progent's Microsoft-certified consultants can provide remote or in-person expertise to assist organizations of any size to design, deploy, manage, and repair a backup solution built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent's consultants can assist you to upgrade from older versions of SCDPM or from a different backup system, and Progent can integrate your Data Protection Manager implementation for onsite, cloud-based, or hybrid datacenters. Progent offers occasional help for resolving especially stubborn issues, or comprehensive project management services. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery plan.
Microsoft Office 2003 System Repair
Microsoft Office XP Remote Consulting
Progent imposes no minimum fee and requires no monthly commitment for support services delivered during regular business hours. Progent's small granularity eliminates large invoices for fast fixes so you won't be tempted to allow minor problems to fester.
UNIX Online Technical Support Firm
Award Winning Linux Remote Services
Progent offers national online phone support and troubleshooting services for businesses who operate Sun Solaris networks or whose IT systems include a mix of Sun Solaris and Microsoft Windows technology. Online IT help offers maximum leverage for your IT dollar by protecting client efficiency and shortening the hours charged for computer repair services. Advanced online access technology and experienced technicians and engineers combine to enable Progent to solve most network problems without wasting time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated over the phone or through a mix of telephone support and online access. Progent can make available Cisco CCIE infrastructure engineers and CISM premier security specialists to assist you with the most difficult network problems.
Altaro VM Backup Disaster Recovery IT Services
Altaro VM Backup Encryption Troubleshooting
Altaro VM Backup software from Hornetsecurity offers small and mid-size businesses a dependable and affordable platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for on-premises, remote, multi-site, and cloud architectures and also enables low-cost cloud backup to Microsoft Azure storage. Altaro VM Backup protects against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a broad range of remote or on-premises services to help you to plan, deploy, manage and debug a modern backup and disaster recovery system based on Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup software.
Data Center Colo Remote Troubleshooting
Colocation Facility IT Consultant
Colocation sites allow businesses to share world-class facilities for hosting computer hardware that runs mission-critical applications. Progent's Microsoft and Cisco certified IT experts can assist your small business with all facets of your colocation strategy such as selecting and moving to a colo facility, creating network topology, specifying hardware, on-site and remote troubleshooting, establishing online network management, and education your IT personnel.
