Progent's Consulting, Help Desk Call Center, and Ticketing Support for Network Service Providers in Corpus Christi
Progent's consulting support for IT service firms in Corpus Christi Texas allows your company to offer your clients Progent's consulting expertise and Help Desk Call Center support with your brand as a seamless supplement to your in-house network services team. This can put you on the fast track to add to your revenue, flesh out your service offerings, create happy customers, and improve your profits.
Progent's team of network experts, PC support specialists, IT admins, and data security consultants have worked as transparent supplements to the IT groups of some of the world's biggest IT service firms. Progent's range of expertise enables you to broaden the capabilities of your IT service business, and Progent's close integration with your support team helps you promote and protect your company's brand.
Progent is a network support company with two decades of experience providing online consulting services to small and mid-size organizations. Progent is a Microsoft Certified Partner and has one of the largest teams of Cisco CCIE network infrastructure engineers of any independent computer support firm in the world. Progent has delivered remote technical support and advanced consulting to customers in every state in the U.S. (See recommendations from Progent's customers.)
Reselling Progent's Support Services Under Your Branding
Progent's consulting program for IT service organizations offers seamless resale to your clients of world-class IT services. Progent bills you exclusively and works under your instructions to deliver your clients consulting and support services under your branding. Also, Progent offers an affordable Extended Hours Support Service for customers who need access to 24x7 support.
Help Desk and Ticketing for IT Service Providers
Ticketing is the heart of a successful service desk. But full-featured ticketing systems are not just costly to license and staff, but also a hassle to configure and manage. Smaller IT support companies seldom have the required resources. Progent's Service Desk and ticketing solution offers IT support organizations an affordable way to retain their custom branding while delivering their clients world-class desktop support built around a best-of-breed ticketing system and supplemented by rapid escalation to subject matter experts.
Key Features of Progent's Help Desk and Ticketing Solution for IT Service Organizations
Progent's Help Desk and ticketing program for IT support firms takes advantage of Progent's sizable investments in highly scalable ticketing technology, a remote desktop services staff, and a network of geographically dispersed subject matter experts. You can use Progent's ticketing system exclusively or Progent can establish communications with your existing ticketing platform. The standard and optional features offered with Progent's Call Center and ticketing solution allow your IT service firm to expand your support workload, the diversity of technical issues your firm can handle, the number of geographies you can service, and your overall availability.
Important features of Progent's Call Center and ticketing solution for IT service organizations include:
Progent's Consulting Expertise for Network Service Organizations
Progent's consulting expertise for network service organizations allows your support team to become a single source for practically all technical expertise your customers may need. You can grow your staff and strategic in-house competencies steadily without having to turn down new business due to a gap in expertise or a shortage of bandwidth.
Key aspects of Progent's Reseller Program for IT Service Firms include:
Progent's Practice Areas for Corpus Christi, Texas Organizations
Progent's veteran roster of certified consultants and technical experts offers Corpus Christi, Texas businesses a wide range of remote technical guidance and debugging services. Areas of expertise offered under Progent's reseller program for IT service providers include:
Learn More Details About Progent's Consulting Program for IT Service Firms in Corpus Christi, Texas To learn additional details about Progent's consulting program for IT service organizations in Corpus Christi, Texas, call 1-800-993-9400 or refer to Contact Progent.