Corpus Christi Consulting Expertise for Network Support Providers
Seamless Short-Term IT Support Augmentation
Progent's Consulting Expertise, Help Desk, and Ticketing for Network Service Providers in Corpus Christi
Progent’s consulting services for network service organizations in Corpus Christi Texas enables your company to offer your clients Progent's consulting expertise and Help Desk support under your company's own branding as a seamless augmentation of your regular network services team. This can ease the way for you to add to your client base, flesh out your service portfolio, satisfy your customers, and improve your bottom line.
Progent's roster of network engineers, desktop integration and troubleshooting specialists, network admins, and data security professionals have acted as seamless extensions to the support staffs of some of the country's biggest IT support businesses. Progent’s breadth and depth of expertise allows you to widen the capabilities of your IT service business, and Progent’s transparency helps you promote and preserve your company's brand.
Progent is an IT consulting company with 20 years of background providing online consulting services to small and mid-size businesses. Progent is a Microsoft Certified Partner and maintains one of the biggest teams of Cisco CCIE network infrastructure engineers of any independent computer support firm in the world. Progent has delivered online IT assistance and advanced consulting to clients in every state in the U.S. (Refer to testimonials from Progent's customers.)
Providing Progent's Services With Your Branding
Progent's consulting program for IT service providers offers seamless resale to your clients of world-class IT services. Progent bills you exclusively and works under your instructions to provide your customers support services under your branding. In addition, Progent has an affordable Extended Hours Support Program for clients who require access to 24x7 support.
Help Desk and Ticketing Services for Network Service Providers
Ticketing systems are the heart of an efficient IT Call Center. But modern ticketing systems are not just expensive to acquire and staff, but also challenging to configure and manage. Small or niche IT service firms rarely have the necessary budget or personnel. Progent's Call Center and ticketing program gives IT support firms an economical way to keep their own branding while providing their clients responsive desktop support backed by a best-of-breed ticketing system and reinforced by rapid escalation to top-tier experts.
Features of Progent's Help Desk Call Center and Ticketing Program for IT Service Organizations
Progent's Service Desk and ticketing solution for IT support organizations takes advantage of Progent's sizable investments in highly scalable ticketing software, an online desktop services staff, and a group of geographically dispersed subject matter experts. You can utilize Progent's ticketing platform as a secure tenant or Progent can establish communications with your current ticketing platform. The standard and optional features offered with Progent's Service Desk and ticketing program allow your IT service firm to increase your physical and virtual support workload, the range of technical issues your firm can take on, the number of {geographies you can serve, and your hours of availability.
Important features of Progent's Call Center and ticketing solution for IT service organizations include:
- Progent's remote desktop service team delivers Level 1 end user assistance with 1-hour service level agreement (SLA) to commence work during standard work hours.
- Normal service times are 5am to 7pm Pacific Standard Time (PST), five days per week.
- Extended support is offered at extra cost.
- Optional on-premises service in major metro areas is available throughout the US at extra cost.
- You keep complete control of your clients and billing.
- Your clients submit incident reports via your own branded Internet portal, an 800 phone number, or by directing a message to your designated email address.
- Each client request automatically becomes an open request in the ticket system.
- Service tickets can be monitored and updated remotely until resolution.
- Optional transfer of Level 2 and Level 3 issues to Progent's or to your SBEs.
Progent's Consulting for IT Service Firms
Progent's consulting for network service providers allows you to become a single point of contact for virtually all IT expertise your clients may need. You can build your staff and strategic IT skills steadily without being forced to turn down opportunities due to a lack of in-house expertise or the absence of personnel.
Key aspects of Progent's Reseller Program for IT Service Providers include:
- Transparent Support: Progent works as a seamless supplement to your in-house support group, under your management, and bills you rather than your customer.
- By-the-Minute Billing: Progent charges by the minute to reign in expenses.
- Detailed Service Documentation: Progent utilizes an enterprise-class documentation system to make sure all services delivered are thoroughly described. This enables you to shift service responsibilities to in-house personnel once you have sufficient people and appropriate technical skills.
- Safely Grow Your IT Support Practice: You can easily and safely accept additional jobs beyond your core areas of expertise and open new geographies without exposure to the risks involved with expanding your full-time staff too quickly.
- Re-enforce Your Brand: You can solidify your positioning as a comprehensive network service firm by delivering more services to more customers using your own company name.
- Add to Your IT Support Catalog: Progent can provide top-tier expertise in a wide array of IT disciplines and can be a dependable resource for growing your IT service operations.
- Rapid Problem Escalation: Thanks to a sizable roster of senior consultants ready to help, Progent can escalate quickly from Tier 1 to Tier 3 support so even the toughest issues get resolved fast.
- Make Your Clients Satisfied: Satisfied customers stick. By joining with Progent, you can keep making your customers successful without ever forcing clients to look for help from other support firms.
- Remote Support Professionals: For two decades, Progent has delivered online network support ranging from Help Desk support to advanced consulting. Effective remote support saves money while delivering quick results.
- Advanced Certifications: Progent’s engineers hold top certifications from Microsoft, Cisco, Apple, VMware, Citrix, IBM, and other leading technology companies. Progent's cybersecurity experts have earned advanced certifications including CISSP-ISSAP, CISM, and CRISC. Find out more details about Progent's technology certifications.
Progent's Areas of Expertise for Corpus Christi, Texas Companies
Progent's veteran team of certified consultants can provide Corpus Christi, Texas organizations a wide array of online technical guidance and debugging expertise. Areas of expertise covered under Progent's reseller program for IT service firms include:
- Exchange Server 2019 and 365 Exchange Online Consulting
- Exchange 2016 Integration
- Windows Server 2019 Migration
- Windows Server 2016 Integration
- Windows 10 Support
- Windows 8.1 Consulting
- SharePoint Development
- SQL Server Consulting
- Active Directory and Azure Active Directory Planning
- Office 365 Integration
- Microsoft Dynamics GP (Great Plains) Consulting
- Azure, AWS, Google Cloud Platform
- Online IT Troubleshooting
- Telecommuter Support Services
- Cisco Infrastructure
- Juniper Networks Expertise
- Cisco Routers Expertise
- Cybersecurity Expertise
- Disaster Recovery Planning
- Penetration Testing
- Firewall Integration
- Help Desk Outsourcing
- Desktop Support Services
- Data Center Support
- System Center Operations Manager Monitoring
- System Center Configuration Manager Automation
- Microsoft Access Development
- Virtualization Management
- Hyper-V Integration
- VMware vSphere Configuration
- Citrix XenApp and XenServer Integration
- Cisco Unified Communications Manager/CallManager
- Apple Mac and iPhone Support
- iPhone and Android Integration
- iPhone Integration
- Android Phone Integration
- Ransomware Defense and Recovery
- Backup/Restore Consulting
- Cisco IP Voice Phones and Video Conferencing
- Skype for Business Support
- Microsoft Teams Integration
- Wi-Fi Access Point Configuration
- Wi-Fi Site Assessments
Learn More Details About Progent's Reseller Program for Network Service Firms in Corpus Christi, Texas For additional details about Progent's consulting program for IT service firms in Corpus Christi, Texas, call 1-800-993-9400 or refer to Contact Progent.
An index of content::
Support and Setup Connectix Virtual Server
MS Microsoft Virtual Server Services
Microsoft Virtual Server 2005, hosted on the Microsoft Windows Server platform and powered by technology first developed by Connectix, provides the power needed to carry out server consolidation, software migration, and server isolation tasks through virtualization techniques in an enterprise-ready computing environment with high scalability, manageability, and reliability. Microsoft has targeted Virtual Server at businesses wishing to improve ROI in software development and testing, migration from legacy mission-critical applications, and server consolidation. Progent's skilled Virtual Server experts can assist your IT staff to assess and integrate MS Virtual Server.
Juniper SA4500 SSL VPN Auditing
Juniper SSL VPN Router Auditor
SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.
Macintosh OSX Network Consulting
Macintosh OSX Computer Consultant
Progent's experts can provide Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows networks, Microsoft Entourage and Exchange Server expertise, network protection services, and one-on-one education. Progent can help businesses to migrate to macOS from Mac OS X or other earlier editions of Apple Mac OS X and Progent can offer help with Apple Mac applications. Progent's specialists in Apple technology can also assist you with iPhone support and Apple iPad synchronization, or moving to Apple's iCloud. For computer networks built exclusively on Apple macOS or OS X or for systems with a mix of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the difficulty of planning, configuring and supporting a network infrastructure that is available, secure, efficient and aligned with your organization's objectives.
Consulting Microsoft Windows 2000
Emergency Windows 2000 Server Professional
Progent's certified Windows Server 2000 consultants offer network support and IT consulting services for the complete line of .NET Enterprise Servers, Windows 2000 Server, and Windows 2003 Server. Progent's Microsoft Windows Server 2000 configuration, update, and troubleshooting services include network design, deployment, documentation, local and off-site technical support, Call Center outsourcing, professional security consulting, full service outsourcing, and economical co-sourcing.
SharePoint 2007 Consulting Services
Microsoft Expert SharePoint Server 2007 Online Help
Progent's Microsoft-authorized consultants can show you how to rationalize the economic case for deploying SharePoint Server 2007, consult with you on the most appropriate version of SharePoint for your circumstances, offer setup and deployment services, assist you to set up MS SQL Server as a back-end database, optimize your network integrity, integrate your off-the-shelf and customized application programs to operate with SharePoint Server 2007, develop a company-wide security strategy that encompasses portal technology, and deliver maintenance and Help Desk services.
Dynamics GP Software Remote Support Services
Support Microsoft Dynamics GP ERP
important features of Microsoft Dynamics GP/Great Plains accounting include a modular structure that lets you license only the components you need, a standards-based foundation based on Microsoft technologies to secure your investment and offer a highly interconnected environment, advanced reporting capabilities that allow you to monitor all activities, income and expenses and sales trends, compatibility with Microsoft Office to enable access to business information, the ability to process data from almost any db software or desktop application into Microsoft GP/Great Plains, plus an open design that makes it possible to develop custom programs. Progent can help you configure and support a reliable, secure server and communications infrastructure to support Microsoft Dynamics GP, and can provide expert GP/Great Plains consultants to help you turn the powerful features of Dynamics GP/Great Plains accounting into a high-value business management solution.
Support VMware Security
ProSight Virtual Machine Security Consultants
Progent's ProSight Enhanced Security Protection services deliver affordable in-depth protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering through leading-edge technologies packaged within a single agent managed from a unified console. Progent's security and virtualization consultants can assist you to plan and implement a ProSight ESP deployment that addresses your organization's unique needs and that allows you prove compliance with government and industry information protection standards. Progent will assist you define and configure security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alarms that require urgent action. Progent's consultants can also help your company to set up and verify a backup and restore system such as ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware.
Consultant Windows and UNIX
Remote Technical Support Windows and Solaris
If your business computer system combines UNIX, Linux or Sun Solaris technology with Microsoft Windows, Progent can assist you to integrate your IT resources into a cohesive environment that permits all your OS platforms to coexist for easy administration, transparent dataflow, high availability, enhanced throughput, and strong security. Progent's UNIX and Microsoft Windows coexistence support offerings feature IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and administration, online technical help and troubleshooting, in-person technical support, and Contact Center support.
Intune Conditional Access Support Services
Intune Technology Consulting
Progent's Intune consultants can assist your company to assess the business value of utilizing Microsoft Intune for managing your mobile computers including notebooks, phones, and tablets based on Windows, iOS, and Google Android. Progent's Intune consultants can assist you to define security and compliance policies, set up pilot systems to confirm the benefits of Microsoft Intune for your network, deploy Intune throughout your enterprise, integrate Intune with System Center Configuration Manager for unified change management, and provide ongoing support for your Intune deployment.
Router patch management Specialists
Router patch management Engineer
Progent's managed services for software and firmware patch management provide organizations of any size a flexible and cost-effective alternative for assessing, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices printers, network infrastructure appliances like routers and Wi-Fi access points, and Internet-of-Things devices such as sensors and robotics.
Open Now CCIE Expert Certified Video Conferencing On-site Technical Support
Cisco VoIP Phones and IM Computer Consultants
Progent's Cisco CCIE-certified network infrastructure experts can provide advanced support services for Cisco Unified Communications Manager (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.
Computer Consultant Office 365 PST migration
Hybrid Office 365 integration Integration
Progent can help you to evaluate the many subscription plans available with Office 365 and configure your network with Office 365 so you derive maximum business value. Progent offers expertise with multi-vendor environments that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to create and manage hybrid ecosystems that seamlessly combine local and cloud-based products and services.
Cisco Certified CCIE Technical Services
Cisco Router Network Specialists
Progent can help your organization to utilize Cisco's infrastructure technology to build a robust basis for your local, private cloud, or hybrid-cloud data center and improve operations in key areas such as hardware consolidation, security and compliance, versatility, reliability, and disaster recovery.
24-7 Audit Juniper SSG320M Router
Juniper SSG320M Router Evaluation
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
MCSE Expert Certified Live Communications Server Network Engineer
24x7x365 Microsoft LCS Server Instant Messaging Remote Support
MS Office Communications Server provides Instant Messaging and Real Presence as part of an extensible, enterprise-grade package featuring advanced security, seamless integration with popular Microsoft products, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and GLB. Your organization can realize lower costs and elevated operational efficiencies, enhanced worker productivity, and stronger IP security with this simple-to-administer, fault-tolerant solution. Effective implementations of Office Communications Server call for careful planning and consideration prior to installation. Progent's Microsoft-certified professionals can provide the expertise necessary to deliver all the benefits of Microsoft Office Communications Server across your whole organization.
Cisco ASA 5500 Firewalls Computer Consultant
Award Winning ASA 5500 Firewall IT Consulting
Progent's Cisco certified networking experts can assist you to maintain legacy PIX 500 or ASA 5500 firewalls or migrate to Cisco ASA 5500-X security appliances. Progent can also help you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X security appliances with Firepower Services.
ProSight Virtual Server Private Cloud Hosting Professional
Consultants ProSight Virtual Machine Hosting
Progent's ProSight Virtual Hosting combines proven virtualization architecture, a state-of-the-art data center facility, and the support expertise of Progent's Microsoft-certified engineering group to provide small businesses with a comprehensive IT outsourcing alternative that improves network dependability and protection, eliminates management distraction, and lowers expenses. With Progent's Private Cloud Hosting, a smaller company can have each of its software platforms and critical business application servers hosted in a safe and fault tolerant facility on a fast, high-availability virtual server configured and maintained by Progent's computer service experts.
After Hours Expert Microsoft Certified Support and Integration Exchange 2010
Exchange 2007 Specialists
Progent's Microsoft-certified professionals have 20 years of background designing, installing, and maintaining email systems for clients in the and across the U.S. Progent provides economical Microsoft Exchange Servers consulting services to make sure that your email environment offers security, high uptime, easy access for remote and wireless users, time-saving management tools, and productive integration with telephony. Progent provides consulting and support services for Microsoft Exchange 2016 Server, Microsoft Exchange 2013, Microsoft Exchange 2010 Server, MS Exchange 2007 Server, Microsoft Exchange 2003 Server, and Microsoft Exchange 2K. Progent can also help small or mid-size businesses to migrate to Exchange 2016 Server or Microsoft Exchange 2013 Server.
Server Management Consultant Services
24 Hour Consulting Services Server Management
Server growth puts pressure on IT budgets and management resources. Server consolidation via a virtual architecture promises lower TCO of hardware and quicker ROI, more leveraged use of servers, streamlined operations, increased system availability, and easier management. Common usage scenarios for virtual servers include hardware consolidation, low-cost hosts for mission-critical legacy software running on obsolete operating systems, and inexpensive quarantine of software development or evaluation environments from production systems.
Supplemental Call Center Help and Support
Extended Support Desk Consultant Services
Progent offers three essential kinds of Contact Center support : Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft professionals gives your clients instant access to a dependable technical resource with years of experience providing phone support and online troubleshooting for IT systems powered by Microsoft products. Progent's concentration is on giving the support Call Center a positive reputation as a key contributor to business productivity. Progent's goal is to fix rather than merely record problems.
Computer Consultants Offsite Workforce Endpoint Management
Remote Workers Endpoint Management Remote Technical Support
Progent can help small and medium-size businesses to deploy centralized remote endpoint management tools for maintaining devices operated by offsite workers.
Citrix Certified Administrator (CCA) Software Consultants
Apple Certified Help Desk Specialist (ACHDS) Small Business Computer Consulting
Progent provides customers the services of consultants who have been awarded some of the IT industry's most prestigious certifications. Progent believes that clients have the right to be sure that their computer service professionals have accredited testing as well as extensive practical backgrounds so that Progent's customers can use Progent's support with trust. Often, vendor credentials like the CCIE confers privileges for substantially superior vendor support than is available to non-certified service providers, allowing Progent to offer customers a higher level of IT support. In other cases, recognized certifications such as CISA or ISSAP for network security can help corporate customers to demonstrate compliance with regulatory demands by engaging the services of accredited IT professionals.
Microsoft Exchange 2000 Upgrade Computer Consulting
Microsoft Exchange 2000 Network Engineer
Progent is one of the most qualified information technology support firms for integrating e-mail systems powered by Microsoft Exchange 2000. Progent specializes in helping small and mid-size companies get the full benefits of Microsoft Exchange 2000 for typical scenarios such as updating from Microsoft Exchange 5.5, migration from an ISP-based or POP3 e-mail system, and using managed services for your Exchange 2000 support.
Antispam Installation support
Installation support Antivirus
E-Mail Guard from Postini offers continually upgraded spam and virus blocking, data filtering, and security from email-based DHA attacks and denial of service attacks. Progent is a Postini partner and service firm. If your company is too small to qualify for a standard Postini license, you can still get access to Postini’s Perimeter Management technology through Progent’s E-Mail Guard spam filtering and virus defense aggregation offering. Progent’s expert e-mail security professionals can show you how to create an email security plan that includes anti-spam and antivirus services and processes.
Windows Server Hyper-V 2016 Linux Information Technology Consulting
Hyper-V 2016 Private Cloud Online Consulting
Windows Hyper-V 2016 utilizes core features first designed for and refined on Azure, one of the world's biggest public clouds. This pedigree significantly enhances the ability of the Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, scale, manageability, reliability and disaster recovery. Progent’s Microsoft-certified consulting team can assist you to assess the benefits of Hyper-V 2016 for your business, configure test environments to confirm the ability of Hyper-V 2016 to support your critical applications, design an efficient network architecture for a cloud-based or hybrid installation, create and carry out a non-disruptive migration plan, train your IT administration and technical support staff, and provide as-needed consulting and debugging services to ensure that your Hyper-V 2016 solution delivers maximum business value.
Award Winning Microsoft Dynamics NAV Integration Support
Dynamics 365 Business Central Design and Installation
Dynamics 365 Business Central (previously, formerly} branded Dynamics NAV and Navision) provides SMBs a unified platform for financials, inventory, operations, capacity planning, procurement, sales, demand forecasting, and advanced analytics. Progent's Dynamics Business Central experts can assist you to manage your older Dynamics NAV system or migrate smoothly to a cloud-based, onsite, or hybrid deployment.
SCVMM 2012 and Windows Server 2012 Consulting
Virtual Machine Manager Remote Technical Support
Progent can help organizations of any size to follow best practices to configure SCVMM 2012 hosts and host groups, fabric, storage, and libraries; design, deploy, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your company to upgrade from an earlier release of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to optimize and repair your current SCVMM ecosystem to make sure you get maximum business value.
Firewall Network Install SonicWall NSA 2650 Firewall
Network Security Testing SonicWall VPN
Progent's certified SonicWall firewall consultants can help you integrate, manage, and tune SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp families of firewalls and the older SonicWall PRO 2040 devices. Progent's CISM and GIAC-certified network security consultants can show you how to incorporate SonicWall firewalls into an end-to-end network protection plan and build protection into your business operations.
Data Center Colo Network Engineer
Technical Support Data Center
Progent’s colocation center IT services are intended for companies with equipment located at IDCs or data center colo hosting sites and in need of on-demand in-person help at the colocation facility plus remote help from Microsoft and Cisco Certified professionals. Progent provides a complete array of data center and data center and co-location support services including network topology evaluation, Windows and Linux server installation and support, tech support for server and telecommunications infrastructure, development and deployment of zero-downtime systems, architecting and deploying layered security structures, firewall configuration and troubleshooting, configuring load balancing environments, and creating fault tolerant server and storage clustering configurations.
Training Professional Apple Final Cut Pro
24 Hour Digidesign Pro Tools Learn
Progent's Apple Mac experts can promote the creative facets of Mac environments by offering consulting services and education in graphics, sound, and video. Progent's support professionals can provide expertise in a variety of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or setting up an audio/video production facility.
Cluster Server Windows 2012 R2 Remote Support Services
Cluster Server Windows 2012 R2 Information Technology Consulting
Progent's Microsoft-certified failover clustering consultants can help companies of all sizes to evaluate the benefits of adopting Windows Server 2012 clustering technology to create an advanced high-availability/disaster recovery solution, assist your organization to plan and install a Windows Server 2012 environment, deliver online and on-premises consulting services and technical support for failover clusters that include physical servers or virtual ones, and show you how to streamline the management of clustered servers.
Apple OS X Tiger Technology Consulting
Apple OSX Tiger Online Troubleshooting
Progent's experts offer macOS and Mac OS X users a variety of services including workstation support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and Exchange Server help, security services, and one-on-one education. Progent can help businesses to migrate to macOS from OS X or earlier versions of Apple Mac OS X and Progent can offer help with macOS and Mac OS X applications. Progent can also help you with iPhone support and iPad management, or migrating to Apple's iCloud. For business networks based exclusively on Apple macOS or OS X or for networks with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the complexity of planning, integrating and maintaining a network infrastructure that is available, safe, fast and aligned with your organization's objectives.
Remote Consulting Exchange 2000 Server Upgrade
Microsoft Exchange Upgrade Online Support
Progent is one of the most qualified network consulting firms for integrating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent is skilled in helping small and mid-size businesses get the full benefits of Exchange Server 2000 for common situations including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server support.
IT Services At Home Workers Video Conferencing
Technology Consulting Remote Workforce Video Conferencing
Progent can help small and medium-size companies to implement and debug conferencing applications to allow their at-home employees to interact effectively with fellow workers and customers.
Internal Cybersecurity Scan Consult
24x7 Security Inventory Specialists
Progent offers small businesses a pair of specially designed security inventory packages that provide, for a preset fee, remotely administered scans of your security profile which are analyzed by professional information security engineers who interpret the results of the remote scan, deliver objective summaries of your existing security vulnerability, and offer recommendations for remediation. Progent has developed two complementary network security inventory scanning packages for external and internal scanning that are priced to meet the budgetary realities of small companies while providing enterprise-class evaluations of your IT network's exposure to attack.
Automatic Network Topology Mapping Integration Services
Automatic Network Topology Diagrams Engineer
ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, monitor, optimize and debug their connectivity appliances such as routers, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, WAN Watch ensures that infrastructure topology maps are always updated, captures and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating complex management activities, WAN Watch can knock hours off common tasks such as making network diagrams, expanding your network, locating devices that need critical updates, or resolving performance problems.
CISA Security Audit Consulting
CISA Certified Auditor Network Security Auditor
The CISA accreditation is an important achievement that represents mastery in IS security audit and control. Accredited by ANSI, the CISA accreditation has candidates pass a comprehensive examination given by the ISACA professional association. Progent offers the expertise of a CISA-Premier network security audit professional able to help companies in the areas of IS audit services, information technology enforcement, network assets and architecture lifecycle, IT service delivery, protection of data resources, and disaster recovery planning.
WannaCry ransomware recovery Engineer
Consulting Services ransomware system rebuild
Progent's experienced ransomware recovery experts can assist your business to restore a network damaged by a ransomware cryptoworm such as Ryuk, Dharma, NotPetya, or Locky.
Microsoft Mac and Linux Desktop Technicians
Microsoft Desktop Technical Support Company
Progent can deliver a variety of economical remote and onsite consulting services to help you to deploy, administer, and troubleshoot workstations and handhelds powered by Microsoft Windows, macOS/OS X, Apple iOS, Android, or Linux.
Juniper SSG320M Router Protecting
Juniper SSG20 Router Cybersecurity Tech Services
Progent's Juniper-certified consultants can help your business plan the deployment of Juniper SSG integrated firewall/VPN products, configure security policies to match your operational requirements, set up network OS software to streamline management processes, migrate from legacy Juniper products, and troubleshoot infrastructure issues.
Troubleshooting Office 365 and Android
Exchange Online Archiving Online Consulting
Progent can assist you to understand the wealth of subscription plans offered with Office 365 and integrate your information network with Office 365 so you derive top business value. Progent offers expertise with cross-platform networks that include Windows, macOS, and Linux technology. Progent can also help you to create and maintain hybrid solutions that seamlessly integrate local and cloud products and services.
24/7 Small Business WAP351 Technical Support Services
CCIE Certified Small Business WAP371 Help and Support
Cisco's Small Business family of wireless access points are Linux-based units intended as value-priced Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless infrastructure consultants offer remote or onsite integration and troubleshooting services to help your organization to plan, configure, update, tune, manage and troubleshoot Cisco Small Business wireless AP deployments of any scale or topology.
MySQL Community Edition Instruction
Professional MySQL Clustering
Progent can provide affordable remote access to an Oracle-certified MySQL DBA or software developer and can help businesses of all sizes to integrate and manage MySQL within a reliable network infrastructure that provides high levels of speed, scalability, and protection. Progent also has proven skill helping businesses migrate applications from Oracle to MySQL.
