Progent's Consulting Expertise, Help Desk, and Ticketing Support for Network Service Firms in Corpus Christi
Progent's consulting support for IT service firms in Corpus Christi Texas allows you to provide your clients Progent's consulting expertise and Help Desk support with your brand as a seamless extension of your regular network services team. These services can ease the way for you to grow your client base, flesh out your service offerings, create happy clients, and improve your profits.
Progent's team of network engineers, desktop integration and troubleshooting specialists, IT admins, and cybersecurity professionals have worked as transparent supplements to the IT groups of some of the world's largest IT support firms. Progent's range of expertise allows you to widen the scope of your IT support practice, and Progent's close integration with your support team lets you promote and protect your branding.
Progent is a network consulting company with two decades of experience providing remote expertise to small and middle-size businesses. Progent is a Microsoft Partner and has one of the biggest groups of Cisco-certified CCIE network experts of any private IT services firm in the world. Progent has provided online technical assistance and advanced consulting to customers in every state in the country. (See recommendations from Progent's clients.)
Using Progent's Services Under Your Own Brand
Progent's reseller program for IT service organizations features transparent resale to your customers of world-class IT services. Progent invoices your firm exclusively and works under your direction to provide your clients support services under your branding. In addition, Progent has an affordable Extended Hours Support Program for customers who require access to 24x7 technical support.
Help Desk Call Center and Ticketing for IT Service Providers
Ticketing systems are the enabling technology behind an effective IT Call Center. But full-featured ticketing systems are not just costly to license and staff, but challenging to set up and maintain. Small or niche IT support firms rarely have the necessary financial or human resources. Progent's Call Center and ticketing solution gives IT support organizations a practical way to retain their custom branding while delivering their clients responsive desktop support built around a best-of-breed ticketing system and reinforced by fast escalation to subject matter experts.
Features of Progent's Help Desk and Ticketing Solution for IT Service Providers
Progent's Call Center and ticketing solution for IT support organizations takes advantage of Progent's sizable investments in highly scalable ticketing technology, an online desktop services staff, and a group of geographically dispersed subject matter experts (SMEs). You can use Progent's ticketing system as a secure tenant or Progent can establish communications with your existing ticketing system. The standard and optional features available with Progent's Service Desk and ticketing services allow you to expand your support workload, the range of technologies your firm can take on, the number of locations you can serve, and your overall availability.
Key features of Progent's Help Desk and ticketing program for IT support firms include:
Progent's Consulting for Network Service Organizations
Progent's consulting for IT service organizations allows you to become a single source for practically all IT guidance and troubleshooting your clients may require. You can build your staff and core IT skills steadily without being forced to say no to new business owing to a lack of in-house expertise or a shortage of bandwidth.
Key features of Progent's Reseller Program for Network Service Firms include:
Progent's Practice Areas for Corpus Christi, Texas Organizations
Progent's veteran team of certified consultants offers Corpus Christi, Texas businesses a broad array of online consulting and troubleshooting services. Practice areas covered under Progent's consulting program for IT service firms include:
Learn More Details About Progent's Consulting Support for Network Service Providers in Corpus Christi, Texas For additional details about Progent's consulting program for network service firms in Corpus Christi, Texas, call 1-800-993-9400 or visit Contact Progent.