Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware needs time to steal its way through a network. For this reason, ransomware attacks are typically unleashed on weekends and late at night, when IT personnel may take longer to recognize a breach and are least able to mount a quick and coordinated defense. The more lateral progress ransomware is able to make inside a target's system, the more time it takes to recover basic operations and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to assist organizations to complete the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware expert can help businesses in the Corpus Christi metro area to identify and quarantine breached devices and guard clean assets from being compromised.
If your network has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Corpus Christi
Modern strains of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and attack any available system restores. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make system restoration nearly impossible and basically sets the IT system back to the beginning. So-called Threat Actors, the hackers behind a ransomware attack, demand a ransom fee in exchange for the decryptors needed to unlock encrypted data. Ransomware assaults also try to steal (or "exfiltrate") information and TAs require an extra ransom for not posting this data or selling it. Even if you can rollback your system to an acceptable point in time, exfiltration can be a major issue depending on the nature of the downloaded information.
The recovery process subsequent to ransomware attack has a number of distinct stages, the majority of which can proceed concurrently if the recovery team has a sufficient number of members with the necessary experience.
- Quarantine: This time-critical initial response requires blocking the lateral progress of the attack within your network. The more time a ransomware assault is permitted to go unrestricted, the longer and more costly the restoration process. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery experts. Containment activities consist of cutting off affected endpoints from the network to block the spread, documenting the IT system, and protecting entry points.
- Operational continuity: This involves bringing back the IT system to a basic useful level of capability with the shortest possible delay. This effort is typically at the highest level of urgency for the targets of the ransomware assault, who often perceive it to be an existential issue for their company. This project also requires the broadest array of technical skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and mission-critical applications, network topology, and safe endpoint access management. Progent's ransomware recovery experts use state-of-the-art collaboration tools to coordinate the complex restoration process. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a client's managers and IT group to prioritize activity and to get essential resources on line again as quickly as feasible.
- Data recovery: The work necessary to restore data damaged by a ransomware assault depends on the condition of the network, the number of files that are encrypted, and which recovery techniques are required. Ransomware assaults can take down key databases which, if not properly closed, might need to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on AD, and many financial and other business-critical applications are powered by SQL Server. Some detective work could be required to find clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may exist on employees' PCs and laptops that were off line during the ransomware assault.
- Deploying modern AV/ransomware protection: ProSight ASM gives small and medium-sized companies the benefits of the same AV tools implemented by many of the world's largest enterprises including Walmart, Citi, and NASDAQ. By providing in-line malware blocking, identification, mitigation, recovery and forensics in a single integrated platform, ProSight ASM cuts TCO, simplifies management, and promotes rapid operational continuity. The next-generation endpoint protection (NGEP) built into in Progent's ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.
- Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This requires close co-operation with the victim and the cyber insurance carrier, if there is one. Services include establishing the kind of ransomware used in the attack; identifying and establishing communications the hacker; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and timeline with the hacker; confirming adherence to anti-money laundering regulations; carrying out the crypto-currency payment to the TA; acquiring, learning, and using the decryption utility; debugging failed files; creating a clean environment; mapping and reconnecting drives to match precisely their pre-encryption condition; and reprovisioning computers and services.
- Forensics: This process involves learning the ransomware assault's storyline throughout the targeted network from beginning to end. This audit trail of how a ransomware assault progressed through the network assists you to evaluate the damage and highlights shortcomings in security policies or work habits that should be rectified to avoid later break-ins. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to detect anomalies. Forensics is usually given a high priority by the cyber insurance provider. Because forensics can take time, it is vital that other key recovery processes such as operational resumption are pursued in parallel. Progent maintains an extensive roster of information technology and security experts with the knowledge and experience needed to carry out the work of containment, operational continuity, and data recovery without interfering with forensic analysis.
Progent has provided online and on-premises IT services throughout the United States for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SBEs includes professionals who have been awarded advanced certifications in core technology platforms including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISM, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also has guidance in financial and ERP application software. This breadth of skills gives Progent the ability to identify and consolidate the undamaged parts of your network following a ransomware intrusion and rebuild them rapidly into a functioning system. Progent has collaborated with leading cyber insurance providers like Chubb to help organizations recover from ransomware assaults.
Contact Progent for Ransomware Cleanup Services in Corpus Christi
For ransomware system recovery consulting services in the Corpus Christi metro area, phone Progent at 800-462-8800 or go to Contact Progent.