Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way through a network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when support personnel may be slower to recognize a penetration and are least able to organize a quick and forceful response. The more lateral movement ransomware is able to make inside a victim's network, the more time it will require to restore basic IT services and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to guide you to carry out the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's online ransomware engineers can help businesses in the Corpus Christi metro area to locate and isolate breached devices and protect clean assets from being penetrated.

If your system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Corpus Christi
Current strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and attack any available backups. Data synched to the cloud can also be corrupted. For a vulnerable network, this can make system restoration almost impossible and basically throws the datacenter back to the beginning. Threat Actors, the cybercriminals responsible for ransomware attack, insist on a settlement fee in exchange for the decryptors needed to unlock encrypted data. Ransomware attacks also try to exfiltrate files and hackers demand an additional ransom in exchange for not publishing this information or selling it. Even if you can rollback your network to a tolerable point in time, exfiltration can be a big issue depending on the nature of the downloaded data.

The recovery work subsequent to ransomware attack has several crucial stages, the majority of which can proceed concurrently if the response workgroup has enough people with the required skill sets.

  • Quarantine: This urgent initial step involves blocking the sideways spread of ransomware across your IT system. The more time a ransomware assault is allowed to go unrestricted, the longer and more expensive the recovery process. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware response experts. Containment processes include cutting off infected endpoint devices from the rest of network to block the spread, documenting the environment, and securing entry points.
  • System continuity: This involves bringing back the network to a basic acceptable degree of capability with the least downtime. This process is usually the top priority for the targets of the ransomware attack, who often see it as an existential issue for their business. This activity also requires the widest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and line-of-business applications, network topology, and safe endpoint access management. Progent's recovery experts use state-of-the-art collaboration platforms to coordinate the complex recovery effort. Progent understands the importance of working quickly, tirelessly, and in concert with a customer's management and network support staff to prioritize activity and to get critical resources on line again as fast as possible.
  • Data recovery: The work necessary to recover data impacted by a ransomware assault varies according to the condition of the network, the number of files that are affected, and what recovery techniques are needed. Ransomware assaults can destroy key databases which, if not carefully shut down, might need to be rebuilt from the beginning. This can include DNS and AD databases. Microsoft Exchange and SQL Server depend on Active Directory, and many ERP and other business-critical applications depend on Microsoft SQL Server. Some detective work may be required to locate undamaged data. For example, non-encrypted OST files may have survived on employees' PCs and notebooks that were off line during the ransomware attack.
  • Implementing modern AV/ransomware defense: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to give small and mid-sized companies the benefits of the identical AV tools deployed by some of the world's biggest enterprises including Walmart, Citi, and Salesforce. By providing in-line malware blocking, detection, containment, recovery and forensics in one integrated platform, ProSight ASM lowers TCO, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This calls for close co-operation with the ransomware victim and the insurance carrier, if any. Activities consist of determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker persona; testing decryption tool; deciding on a settlement amount with the victim and the insurance provider; establishing a settlement and timeline with the TA; checking compliance with anti-money laundering regulations; overseeing the crypto-currency transfer to the TA; acquiring, learning, and operating the decryptor tool; debugging decryption problems; creating a pristine environment; mapping and connecting datastores to reflect exactly their pre-attack condition; and reprovisioning computers and services.
  • Forensic analysis: This activity is aimed at discovering the ransomware attack's progress across the network from beginning to end. This audit trail of the way a ransomware attack travelled through the network helps you to assess the impact and brings to light shortcomings in security policies or work habits that need to be rectified to prevent future breaches. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS, routers, firewalls, schedulers, and core Windows systems to check for variations. Forensics is usually given a high priority by the insurance carrier. Since forensic analysis can take time, it is essential that other important activities like business continuity are performed in parallel. Progent has an extensive roster of information technology and security professionals with the skills needed to perform activities for containment, operational continuity, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has provided remote and on-premises network services throughout the U.S. for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes consultants who have earned advanced certifications in foundation technology platforms such as Cisco networking, VMware, and major distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications including CISA, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has guidance in financial and Enterprise Resource Planning software. This broad array of skills gives Progent the ability to identify and integrate the surviving pieces of your information system after a ransomware attack and reconstruct them quickly into a viable system. Progent has collaborated with top insurance carriers including Chubb to help businesses recover from ransomware attacks.

Contact Progent for Ransomware System Restoration Consulting Services in Corpus Christi
For ransomware system restoration consulting services in the Corpus Christi metro area, phone Progent at 800-462-8800 or go to Contact Progent.



An index of content::

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