Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way through a network. Because of this, ransomware assaults are typically launched on weekends and at night, when support staff may take longer to become aware of a breach and are least able to mount a rapid and coordinated response. The more lateral movement ransomware can manage within a target's system, the more time it takes to recover core operations and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to take the urgent first step in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware engineers can help organizations in the Corpus Christi area to identify and isolate infected devices and guard clean resources from being penetrated.

If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Corpus Christi
Current variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and infiltrate any accessible system restores. Data synched to the cloud can also be impacted. For a poorly defended environment, this can make system restoration nearly impossible and basically sets the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a ransom fee in exchange for the decryptors needed to unlock scrambled data. Ransomware attacks also try to exfiltrate files and TAs require an additional payment in exchange for not posting this data on the dark web. Even if you are able to rollback your system to a tolerable date in time, exfiltration can pose a major issue according to the nature of the downloaded information.

The restoration work subsequent to ransomware penetration has a number of crucial stages, most of which can be performed in parallel if the recovery workgroup has enough members with the necessary experience.

  • Containment: This time-critical initial response involves arresting the sideways progress of the attack across your IT system. The more time a ransomware attack is allowed to go unchecked, the longer and more expensive the restoration effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware response engineers. Containment activities consist of cutting off affected endpoints from the rest of network to minimize the contagion, documenting the IT system, and securing entry points.
  • System continuity: This involves bringing back the network to a basic acceptable degree of capability with the shortest possible downtime. This effort is usually the highest priority for the victims of the ransomware attack, who often see it as an existential issue for their business. This project also requires the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, productivity and line-of-business apps, network topology, and secure remote access. Progent's recovery team uses advanced collaboration tools to organize the complicated recovery process. Progent appreciates the importance of working rapidly, continuously, and in unison with a client's management and IT group to prioritize activity and to put vital services back online as quickly as feasible.
  • Data restoration: The work necessary to restore files damaged by a ransomware attack depends on the state of the network, how many files are affected, and which recovery methods are required. Ransomware attacks can take down key databases which, if not carefully closed, might have to be rebuilt from scratch. This can apply to DNS and AD databases. Exchange and SQL Server rely on Active Directory, and many manufacturing and other business-critical platforms are powered by SQL Server. Some detective work may be needed to locate undamaged data. For example, undamaged Outlook Email Offline Folder Files may exist on staff desktop computers and laptops that were not connected at the time of the ransomware attack.
  • Implementing modern AV/ransomware defense: ProSight ASM uses SentinelOne's machine learning technology to offer small and medium-sized companies the advantages of the same AV technology deployed by some of the world's biggest corporations such as Walmart, Citi, and NASDAQ. By delivering real-time malware filtering, classification, containment, repair and analysis in a single integrated platform, ProSight ASM cuts TCO, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent has experience negotiating settlements with hackers. This requires working closely with the ransomware victim and the cyber insurance carrier, if any. Activities include determining the kind of ransomware used in the assault; identifying and making contact with the hacker; testing decryption capabilities; budgeting a settlement with the ransomware victim and the cyber insurance carrier; establishing a settlement and timeline with the TA; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency payment to the hacker; acquiring, reviewing, and operating the decryptor tool; debugging decryption problems; creating a pristine environment; remapping and reconnecting datastores to reflect exactly their pre-attack state; and reprovisioning physical and virtual devices and services.
  • Forensic analysis: This process is aimed at uncovering the ransomware attack's progress throughout the network from start to finish. This history of how a ransomware assault progressed within the network helps you to assess the damage and brings to light shortcomings in rules or processes that should be corrected to prevent later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, schedulers, and basic Windows systems to look for variations. Forensics is typically assigned a high priority by the insurance provider. Because forensic analysis can take time, it is critical that other key recovery processes such as operational continuity are executed in parallel. Progent maintains an extensive roster of information technology and security experts with the skills needed to perform the work of containment, operational continuity, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has delivered online and on-premises IT services throughout the United States for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned advanced certifications in foundation technology platforms such as Cisco networking, VMware, and major Linux distros. Progent's cybersecurity consultants have earned prestigious certifications including CISM, CISSP, and GIAC. (Refer to Progent's certifications). Progent also has top-tier support in financial and ERP software. This scope of skills allows Progent to salvage and integrate the undamaged parts of your network following a ransomware intrusion and rebuild them quickly into a viable network. Progent has collaborated with top insurance providers like Chubb to help organizations clean up after ransomware assaults.

Contact Progent for Ransomware System Restoration Consulting in Corpus Christi
For ransomware system recovery consulting in the Corpus Christi area, call Progent at 800-462-8800 or go to Contact Progent.

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    Microsoft Exchange Server 2013 includes major enhancements to the functionality of Microsoft Exchange 2010 and introduces powerful new features plus a redesigned structure. These enhancements favorably impact key facets of IT including manageability, availability, security and compliance, operational costs, collaboration, scalability, performance, compatibility, and the user experience. Progent's certified Exchange 2013 consultants can help you evaluate the possible business benefits of migrating to Microsoft Exchange 2013, design a cost-effective validation and deployment plan, and educate your IT team to maintain your Exchange 2013 environment. Progent can also provide ongoing online consulting and support and management for Exchange Server 2013.

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  • Microsoft Experts SQL Server 2019 Express Integration SQL Server 2019 and Amazon Marketplace Web Service Information Technology Consulting
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  • VMware Workspace ONE Network Companies
    Small Business IT Consultants Desktop and Mobile Device Management

    Progent's network engineers can help you to automate desktop software update deployment by providing expertise with administration tools such as Configuration Manager, Systems Management Server 2003, and Windows Server Update Services.

  • Microsoft Project Server My Sites Engineer Microsoft Project Server 2010 Support and Help
  • Microsoft SBS 2011 Network Consultants 24-7 Microsoft Experts Small Business Server 2008 Online Consulting
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  • Microsoft Teams with OneDrive Consultant Microsoft Teams with Outlook Consulting
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  • New Hampshire Security Consultants Cisco and Microsoft Maryland Consultancy Firms
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    ProSight Reporting is an expanding family of real-time reporting utilities created to integrate with the top ticketing and remote network monitoring applications including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne.

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  • SentinelOne Ransomware Defense Technology Professional
    24/7/365 Technology Professional Ransomware Recovery Preparedness Check

    Progent's ProSight Network Audits are a fast and affordable way for small and mid-size organizations to get an unbiased assessment of the overall health of their information system. Based on a selection of the leading remote monitoring and management tools available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits help you see how closely the configuration of your core network assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a cleaner and safer AD implementation. Both options also provide the ongoing benefits of state-of-the-art remote network monitoring and management technology. These advantages can include lower-cost network management, improved compliance with data security standards, higher utilization of IT resources, faster problem resolution, more dependable backup and restore, and increased uptime.

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    The ProSight Ransomware Preparedness Report is an affordable service based on a brief phone interview with a Progent backup/recovery expert. The interview is designed to evaluate your company's preparedness either to block ransomware or recover quickly from a ransomware attack. Progent will consult with you directly to gather information concerning your existing antivirus tools and backup procedures, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to create a cost-effective security and backup/recovery system that reduces your vulnerability to ransomware and aligns with your business needs.

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  • Offsite Workforce Expertise nearby Corpus Christi - Management Solutions Consulting Corpus Christi Kingsville Corpus Christi At Home Workforce Management Tools Consulting Experts Corpus Christi, US
  • On-site Support Microsoft Server Consolidation 24/7 Connectix Virtual Server Professional
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  • System Center 2016 and SSRS Reporting Technology Consulting Services
    System Center 2016 and Windows Server 2016 Support Outsourcing

    Small to middle size companies can now get all the advantages of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progent's Microsoft and Cisco Premier IT consulting professionals. With Progent's affordably priced IT support programs, small and midsize businesses can select a basic Microsoft System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent offers expertise in Operations Manager to offer small business networks enterprise-class reliability, security, and performance.

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  • Microsoft Exchange Server 2016 Migration Planning Outsourcing
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    Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 such as designing HA infrastructure for an on-premises, cloud-based or hybrid deployment; licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; determining mass storage requirements for your virtual machines (VMs), databases and log files; setting up hardware load balancing for high-availability client access services; designing, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint; updating your firewall; resolving SSL issues; providing client remediation with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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  • Server Management Computer Consultants
    Server Consolidation Support Outsourcing

    By using virtual servers, businesses are able to run many virtual machines on one physical server. Virtualization technology allows IT organizations to enjoy all the benefits of server isolation, but without the expense that goes with purchasing additional server equipment. Virtualization is the critical technology behind private clouds, which offer major advantages such as reducing the costs of hardware, datacenter facilities, and administration while enhancing information protection, system availability, and disaster recovery. Other important server management options are network monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's professional server management experts can assist you with all areas of server virtualization and management to allow your company to cut expenses and conserve time.

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    Engineers External Security Inventory

    Progent offers small organizations a pair of ultra-affordable security inventory scanning packages that provide, for a set fee, remotely administered scans of your network security profile which are evaluated by professional security engineers who assess the data collected by the remote scan, present unbiased summaries of your current network security, and make suggestions for improvements. Progent offers two non-overlapping security evaluation scanning packages for external and internal security scanning that are priced to meet the restricted budgets of small businesses while offering enterprise-quality assessments of your network's vulnerability to attack.

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  • Exchange Server 2007 Computer Consulting
    Microsoft Exchange Configuration

    Progent's Microsoft certified support team can help you define and implement an efficient in-place Exchange Server 2007 upgrade plan that avoids productivity disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multi-server or multi-location migrations, Progent has the knowledge and experience to finish your move quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the integration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations powered by Microsoft Exchange Server 2007.

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    Progent's Support for IT Service Firms lets you use Progent's consulting experts under your own brand as a seamless arm of your network consulting team.

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  • SQL Server 2019 Development Consultants MCSE Expert Certified SQL Server 2019 and Python Remote Support
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  • Security Auditor Nueces County Texas Security Security Audits
  • Security Team Check Point Sandboxing Check Point Software Blade Network Security Test

  • Colbolt Linux Technology Consulting
    Support Services Gentoo Linux

    Progent's Linux consulting services offer small and mid-size businesses and developers assistance with managing and supporting Linux systems that coexist with Microsoft-powered networks. Progent can give your business access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient one-stop consulting firm to show you how to create and manage a protected and robust mixed-platform connectivity and communications infrastructure that allows Linux and Microsoft interoperability by combining MS Windows with major Linux platforms including RedHat Linux, SUSE, CentOS, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware.

  • Services Lync Server 2013 conference bridges Consultancy Lync Server 2013 Mirrored Back End Servers
  • Small Business Network Remote Support Services CISSP Certified Expert Configuration Small Business

  • After Hours Catalyst Wi-Fi 6 AP Placement On-site Technical Support
    Catalyst Wireless Access Point IT Consultants

    Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Access Point experts offer economical remote and on-premises support for Catalyst Wi-Fi 6 wireless APs.

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  • Barracuda Backup Offsite Consulting
    Barracuda Backup Planning Help and Support

    Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size businesses. A Barracuda Backup solution can include a custom-designed hardware appliance built by Barracuda or a virtual appliance with similar functionality but which uses your existing storage hardware. Barracuda Backup safeguards critical business data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any location with a physical or virtual Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a wide range of consulting support services to help your business to design, configure, operate and repair a backup and disaster recovery solution based on Barracuda Backup.

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  • Solaris to Windows Upgrade Consultant Urgent Solaris to Windows Upgrade Help
  • Special Offer for Small Businesses Consultancy One Hour of Free Consulting Consultant
  • Specialist Windows Server 2003 Biggest Windows Server 2003 Technology Professional
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    Progent's Check Point Software experts can help you choose and deploy Check Point Software Firewall/VPN utilities and appliances powered by Check Point Software's technology to provide an economical and efficient security solution for your business network. Progent can also show you how to integrate other Check Point technologies such as ZoneAlarm and Check Point Power-1 firewalls with security solutions from other vendors and provide a single stop for continuing network support, administration, training, and consulting expertise.

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  • Small Business WiFi Outsourcing
    Wi-Fi Management Engineer

    Progent's Wireless Consulting Services provide a convenient, economical option for companies of all sizes to configure, manage, monitor and troubleshoot the latest wireless connectivity solutions. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can help you plan and install hardware such as Cisco's Aironet and Meraki access points and wireless network controllers. For wireless messaging and web-based business applications, Progent can help with Apple iPhones, Apple iPads, Google Androids, and Windows phones and tablets.

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  • Server Monitoring Consultancy
    ProSight Remote Desktop Management Online Help

    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system operating at peak levels by tracking the state of vital devices that power your information system. When ProSight LAN Watch uncovers an issue, an alert is transmitted automatically to your designated IT management personnel and your assigned Progent consultant so that all potential issues can be resolved before they can disrupt productivity.

  • Top Quality Meraki 802.11ac AP Configuration Meraki Cloud Management Support

  • Microsoft Exchange 2016 Upgrade IT Consultants
    Exchange 2016 Migration Planning Remote Consulting

    Progent can assist you in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as planning high availability system topology for an on-premises, cloud-based or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2; moving mailboxes; Hyper-V design; specifying mass storage capacity required for your VMs, mailbox databases and log files; setting up HLB for high-availability CAS services; designing, configuring and validating Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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  • Top Quality NetApp MetroCluster Synchronous Replication Consultants NetApp MetroCluster Synchronous Replication Specialist
  • Top Quality UNIX, Windows Consultants Consultancy UNIX, Windows
  • Top Ranked Microsoft Experts Azure Active Directory Domain Services Technical Support Windows Active Directory Technical Support Services
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    Specialists IT Training

    Progent practices information transfer from Progent's support experts to clients. By educating customers to handle problems that are within their comfort zone, Progent is able to focus on delivering hard-to-find skills where Progent faces few competitors. Small businesses who utilize familiar freelance service providers or who maintain internal IT staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more reliable, protected, and efficient.

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  • At Home Workers Data Protection Computer Consultants
    Remote Support Services At Home Workforce Data Protection

    Progent can assist small and mid-size businesses to plan, install, validate and manage backup/recovery systems needed to support telecommuters.

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    Private Cloud Hosting for Virtual Data Centers Consultant Services

    Progent's ProSight Virtual hosting services provide small and midsize companies a range of advantages such as reduced capital expenditures, savings on operational costs, improved management focus, world-class security, greater availability, and business continuity.

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  • Windows Server 2019 Hybrid Integration Specialist Online Technical Support Windows Server 2019 and System Center

  • Network Testing Lab Consultancy
    Services QoS Test Lab

    The Progent Test and Training Lab at the QTS Internet Data Center can be used for testing mission-critical applications, creating efficient system upgrade methodologies, assessing and tuning performance, planning or verifying disaster recovery strategies, resolving compatibility problems, and building training systems for new technologies. For Progent customers who lack sufficient in-house resources to assemble proper test environments, the lab reduces capital costs and engineering risk and helps keep vital IT initiatives on schedule.

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    Small Business Information Technology Installation Service

    Progent delivers the help of Microsoft and Cisco-Certified network consulting experts to show clients economical alternatives to help companies optimize the benefits of Microsoft and Cisco products. For environments that range from remote offices to large corporations, Progent's expert consultants can assist you to enhance your network's e-mail infrastructure, protection, availability, throughput, and network management.

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  • Windows Server Hyper-V 2016 Failover Clusters Support and Setup Remote Windows Server Hyper-V 2016 Private Cloud Onsite Technical Support
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  • Custom e-Commerce Development
    ASP Expert Development

    For custom application creation, Progent can supply programming experts to produce line-of-business software in areas such as eCommerce, web site design, Microsoft Business Solutions products such as Great Plains Software accounting system, and custom management reports produced by Crystal Reports, Microsoft Access, or FRx Reports. Progent's experts can use Internet Information Services to build company-specific eCommerce applications based on Microsoft ASP.NET. Also, Progent can provide expertise in a broad range of custom software development platforms including SQL Server and Delphi. For custom e-Commerce software, Progent also offers specialists in custom Microsoft Access, custom Visual Basic, custom Excel, and any other specialized programming based on any Microsoft development platform.

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  • Installation support Postini
    Reseller Antispam

    E-Mail Guard by Postini provides constantly updated spam and virus blocking, content filtering, and protection from email-based DHA attacks and DSA attacks. Progent is a Postini partner and service specialist. If your company is too small to purchase for a standard Postini license, you can still get the use of Postini's Perimeter Manager technology through Progent's E-Mail Guard antispam and virus defense aggregation offering. Progent's expert e-mail security professionals can show you how to develop an email protection plan that includes antispam and virus protection products and policies.

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