Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware requires time to work its way through a network. Because of this, ransomware assaults are typically launched on weekends and at night, when support staff may take longer to become aware of a breach and are least able to mount a rapid and coordinated response. The more lateral movement ransomware can manage within a target's system, the more time it takes to recover core operations and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist organizations to take the urgent first step in responding to a ransomware attack by stopping the bleeding. Progent's remote ransomware engineers can help organizations in the Corpus Christi area to identify and isolate infected devices and guard clean resources from being penetrated.
If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Corpus Christi
Current variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and infiltrate any accessible system restores. Data synched to the cloud can also be impacted. For a poorly defended environment, this can make system restoration nearly impossible and basically sets the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a ransom fee in exchange for the decryptors needed to unlock scrambled data. Ransomware attacks also try to exfiltrate files and TAs require an additional payment in exchange for not posting this data on the dark web. Even if you are able to rollback your system to a tolerable date in time, exfiltration can pose a major issue according to the nature of the downloaded information.
The restoration work subsequent to ransomware penetration has a number of crucial stages, most of which can be performed in parallel if the recovery workgroup has enough members with the necessary experience.
- Containment: This time-critical initial response involves arresting the sideways progress of the attack across your IT system. The more time a ransomware attack is allowed to go unchecked, the longer and more expensive the restoration effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware response engineers. Containment activities consist of cutting off affected endpoints from the rest of network to minimize the contagion, documenting the IT system, and securing entry points.
- System continuity: This involves bringing back the network to a basic acceptable degree of capability with the shortest possible downtime. This effort is usually the highest priority for the victims of the ransomware attack, who often see it as an existential issue for their business. This project also requires the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, productivity and line-of-business apps, network topology, and secure remote access. Progent's recovery team uses advanced collaboration tools to organize the complicated recovery process. Progent appreciates the importance of working rapidly, continuously, and in unison with a client's management and IT group to prioritize activity and to put vital services back online as quickly as feasible.
- Data restoration: The work necessary to restore files damaged by a ransomware attack depends on the state of the network, how many files are affected, and which recovery methods are required. Ransomware attacks can take down key databases which, if not carefully closed, might have to be rebuilt from scratch. This can apply to DNS and AD databases. Exchange and SQL Server rely on Active Directory, and many manufacturing and other business-critical platforms are powered by SQL Server. Some detective work may be needed to locate undamaged data. For example, undamaged Outlook Email Offline Folder Files may exist on staff desktop computers and laptops that were not connected at the time of the ransomware attack.
- Implementing modern AV/ransomware defense: ProSight ASM uses SentinelOne's machine learning technology to offer small and medium-sized companies the advantages of the same AV technology deployed by some of the world's biggest corporations such as Walmart, Citi, and NASDAQ. By delivering real-time malware filtering, classification, containment, repair and analysis in a single integrated platform, ProSight ASM cuts TCO, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the hacker Progent has experience negotiating settlements with hackers. This requires working closely with the ransomware victim and the cyber insurance carrier, if any. Activities include determining the kind of ransomware used in the assault; identifying and making contact with the hacker; testing decryption capabilities; budgeting a settlement with the ransomware victim and the cyber insurance carrier; establishing a settlement and timeline with the TA; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency payment to the hacker; acquiring, reviewing, and operating the decryptor tool; debugging decryption problems; creating a pristine environment; remapping and reconnecting datastores to reflect exactly their pre-attack state; and reprovisioning physical and virtual devices and services.
- Forensic analysis: This process is aimed at uncovering the ransomware attack's progress throughout the network from start to finish. This history of how a ransomware assault progressed within the network helps you to assess the damage and brings to light shortcomings in rules or processes that should be corrected to prevent later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, schedulers, and basic Windows systems to look for variations. Forensics is typically assigned a high priority by the insurance provider. Because forensic analysis can take time, it is critical that other key recovery processes such as operational continuity are executed in parallel. Progent maintains an extensive roster of information technology and security experts with the skills needed to perform the work of containment, operational continuity, and data restoration without disrupting forensics.
Progent has delivered online and on-premises IT services throughout the United States for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned advanced certifications in foundation technology platforms such as Cisco networking, VMware, and major Linux distros. Progent's cybersecurity consultants have earned prestigious certifications including CISM, CISSP, and GIAC. (Refer to Progent's certifications). Progent also has top-tier support in financial and ERP software. This scope of skills allows Progent to salvage and integrate the undamaged parts of your network following a ransomware intrusion and rebuild them quickly into a viable network. Progent has collaborated with top insurance providers like Chubb to help organizations clean up after ransomware assaults.
Contact Progent for Ransomware System Restoration Consulting in Corpus Christi
For ransomware system recovery consulting in the Corpus Christi area, call Progent at 800-462-8800 or go to Contact Progent.