Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way through a target network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when support personnel may be slower to become aware of a breach and are least able to mount a quick and forceful response. The more lateral progress ransomware can make within a target's network, the more time it will require to recover core IT services and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist you to carry out the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can help organizations in the Corpus Christi metro area to locate and isolate infected devices and protect clean assets from being penetrated.

If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Corpus Christi
Current strains of crypto-ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online data and invade any available backups. Files synched to the cloud can also be impacted. For a vulnerable network, this can make automated recovery almost impossible and basically throws the IT system back to the beginning. So-called Threat Actors, the cybercriminals responsible for ransomware attack, demand a settlement fee in exchange for the decryptors required to recover encrypted data. Ransomware assaults also attempt to exfiltrate information and hackers require an extra ransom in exchange for not publishing this data on the dark web. Even if you are able to rollback your system to an acceptable point in time, exfiltration can pose a major issue depending on the nature of the downloaded information.

The recovery work subsequent to ransomware attack involves a number of distinct phases, the majority of which can be performed in parallel if the recovery workgroup has a sufficient number of people with the necessary experience.

  • Quarantine: This time-critical first step requires arresting the sideways spread of ransomware within your network. The more time a ransomware assault is permitted to run unrestricted, the more complex and more expensive the recovery process. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery experts. Containment processes consist of cutting off affected endpoint devices from the network to minimize the spread, documenting the environment, and protecting entry points.
  • Operational continuity: This covers restoring the IT system to a basic useful level of capability with the shortest possible delay. This process is typically the highest priority for the targets of the ransomware assault, who often see it as an existential issue for their business. This project also requires the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, productivity and line-of-business applications, network architecture, and protected endpoint access. Progent's recovery team uses advanced collaboration platforms to coordinate the complex restoration process. Progent understands the urgency of working quickly, continuously, and in unison with a customer's management and network support staff to prioritize tasks and to get vital services back online as quickly as possible.
  • Data recovery: The effort required to restore files damaged by a ransomware assault depends on the condition of the systems, how many files are encrypted, and what recovery methods are needed. Ransomware assaults can destroy pivotal databases which, if not carefully closed, may need to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other business-critical platforms are powered by SQL Server. Often some detective work could be required to find undamaged data. For instance, non-encrypted OST files may have survived on employees' desktop computers and laptops that were off line during the ransomware attack. Progent's Altaro VM Backup consultants can help you to deploy immutability for cloud object storage, enabling tamper-proof data while under the defined policy so that backup data cannot be modified or deleted by anyone including administrators. Immutable storage provides another level of security and restoration ability in case of a successful ransomware attack.
  • Implementing modern AV/ransomware protection: Progent's ProSight ASM utilizes SentinelOne's behavioral analysis technology to offer small and medium-sized companies the benefits of the identical AV technology implemented by some of the world's largest corporations including Walmart, Visa, and Salesforce. By delivering real-time malware filtering, detection, containment, repair and analysis in one integrated platform, ProSight ASM cuts TCO, streamlines management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine built into in Progent's ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with hackers. This calls for close co-operation with the victim and the insurance provider, if there is one. Activities include determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker persona; testing decryption capabilities; deciding on a settlement amount with the victim and the insurance carrier; negotiating a settlement and timeline with the TA; checking compliance with anti-money laundering regulations; carrying out the crypto-currency transfer to the TA; receiving, reviewing, and using the decryption tool; troubleshooting failed files; creating a pristine environment; mapping and connecting drives to match precisely their pre-encryption condition; and reprovisioning machines and services.
  • Forensics: This activity is aimed at discovering the ransomware attack's progress across the network from beginning to end. This history of the way a ransomware attack travelled within the network helps you to evaluate the damage and uncovers shortcomings in policies or processes that should be corrected to prevent later breaches. Forensics entails the review of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to look for anomalies. Forensics is usually given a high priority by the cyber insurance provider. Because forensic analysis can take time, it is vital that other important activities such as operational resumption are pursued concurrently. Progent has an extensive roster of information technology and data security professionals with the skills required to perform the work of containment, operational continuity, and data restoration without disrupting forensic analysis.
Progent's Background
Progent has delivered remote and on-premises network services across the U.S. for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have earned advanced certifications in foundation technologies such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications including CISM, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also has guidance in financial management and ERP applications. This breadth of expertise allows Progent to salvage and integrate the surviving pieces of your information system after a ransomware assault and rebuild them rapidly into a functioning system. Progent has worked with leading cyber insurance providers including Chubb to help organizations clean up after ransomware attacks.

Contact Progent for Ransomware System Restoration Expertise in Corpus Christi
For ransomware system restoration consulting in the Corpus Christi metro area, phone Progent at 800-462-8800 or see Contact Progent.

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  • Online Support Comprehensive Event Management
    System Center MOM Technology Professional

    Progent's Microsoft-certified consultants have over a decade of background designing, deploying, optimizing and troubleshooting Microsoft SCOM environments and offer organizations of any size expert remote or onsite consulting support for SCOM 2012. Progent can assist you to design an architecture for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs according to best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can provide responsive remote or on-premises technical support to help you to fix critical problems uncovered by SCOM 2012.

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    24x7x365 On-site Support ISA 2004 Server

    Progent's certified ISA Server consulting experts have long experience configuring Microsoft ISA Server-based security solutions for IT networks with many offices, remote users, and mission-critical web applications. Progent's ISA Firewall consultants are available to assist your small business in planning and implementing a configuration of ISA 2000 Server or ISA 2004 Server that supports your information protection requirements without adversely restricting your IT system productivity. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

  • Remote Support Offsite Managed Data Backup/Recovery Services ProSight Data Protection Services ECHO BDR Solutions Computer Consulting

  • IT Services Colocation
    Site Move Specialist

    For enterprises with branches in or any region covered by Progent's engineers, Progent's Microsoft-Certified IT consulting experts and authorized Cisco network consultants can provide a variety of network consulting services such as project planning, SOX compliance, office relocations, enterprise security, network design, local or phone-based branch office support, and technical support for colocation hosting environments. A Progent IT architect can help you plan a multi-site network that makes smart use of co-location facilities and Internet data centers. Progent's Microsoft Certified consultants can help large corporations plan, integrate and support major rollouts of updated releases of Microsoft technology including Enterprise Active Directory, Exchange Server, SharePoint Server, Microsoft SQL, and Enterprise editions of Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can assist you to configure Cisco technology for connectivity solutions that combine basic, high-performance, integrated, and wireless networking.

  • Remote Support SQL Server 2016 Capacity Planning SQL Server 2016 OLTP Network Consulting

  • CentOS Linux Specialists
    Debian Linux Online Support Services

    Progent's Linux consulting services provide small businesses and developers help with managing and maintaining Linux systems that coexist with Microsoft-powered technology. Progent offers your business contact with Linux experts, consulting professionals premier by Microsoft and Cisco, and security experts with CISM certification. This broad array of expertise provides you with a convenient single consulting firm to help you create and maintain a protected and robust mixed-platform network and communications infrastructure that allows Linux and Microsoft coexistence by integrating MS Windows with leading Linux platforms such as RedHat Linux, SUSE Linux, CentOS, Ubuntu Linux, PCLOS, fedora Linux, Gentoo Linux, Mandrake/Mandriva, Debian-GNU, and Slackware.

  • Remote Troubleshooting Exchange 2010 Exchange 2010 On-site Technical Support
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    24-7 Multi-factor Authentication Online Consulting

    Progent's Duo services utilize Cisco's Duo technology to defend against password theft through the use of two-factor authentication (2FA). Duo enables one-tap identity confirmation on Apple iOS, Google Android, and other personal devices.

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  • SQL Server 2014 Security Consulting Firms Corpus Christi, USA SQL Server 2014 Computer Specialists Corpus Christi Kingsville , America
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  • Setup and Support Cisco Firepower Firewalls Emergency Cisco Firepower Technical Support Services
  • SharePoint 2010 Support and Integration Corpus Christi, South Texas Microsoft SharePoint Server 2007 Information Technology Consulting Nueces County Texas, United States
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    Progent provides clients the services of engineers who have earned some of the IT industry's most prized certifications. Progent thinks that clients deserve to be sure that their IT service consultants have formal testing plus extensive practical experience so that Progent's customers can use Progent's support with trust. Often, vendor certifications like the Cisco Certified Internetwork Experts (CCIE) brings privileges for substantially better vendor help than is available to uncertified consultants, enabling Progent to offer clients a higher class of IT support. In other cases, recognized certifications such as CISM or CISSP for IT security can help corporate customers to show compliance with regulatory requirements by engaging the services of recognized industry experts.

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  • ISA 2004 Technical Consultant
    ISA 2004 Remote Support

    Progent's Microsoft-certified Forefront TMG and ISA Server 2006 experts can assist you to design, deploy, and support a configuration of Forefront TMG or ISA Server 2006 on your information system that provides the firewall security, speed and ease-of-use that your business needs.

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  • After Hours Forefront Threat Management Gateway 2010 Computer Consultant
    Top Forefront TMG 2010 Online Consulting

    Forefront Threat Management Gateway builds on the proven security capabilities of Internet Security and Acceleration Server 2006 and provides a easily administered Internet gateway that acts as a one-server platform for an array of security features such as an application layer and network layer firewall, URL filtering, malware inspection, IPS, application proxy, VPN control, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway includes advanced web security logging and reporting capabilities, permits customized reports generated by SQL Server, works with Active Directory to streamline policy enforcement, and can be installed as a virtual server to lower expenses and improve availability. Progent's Microsoft-certified consultants can help you to design and carry out test and production deployments; integrate Forefront TMG 2010 with Windows Server 2008 R2, AD, SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway to operate on a virtual server with Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also help your organization to upgrade economically to Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.

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  • Specialists Microsoft Hyper-V 3.0 Server Virtualization Microsoft Hyper-V 3.0 Virtual Machines Setup and Support
  • Support BlackBerry Synchronization RIM Blackberry Specialists
  • Support Services Exchange Server 2016 Upgrade Microsoft Exchange Server 2016 Migration Troubleshooting
  • System Center Operations Manager Support and Setup Help and Support Operations Manager
  • Corpus Christi Kingsville Ryuk Online Crypto-Ransomware Recovery Consultants Corpus Christi
  • Technical Support Network Security Bulletins Security Audits Security Protection Bulletins
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  • Top Citrix XenServer Engineer Citrix Server Management Consulting Services
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  • UNIX with Windows Setup and Support Information Technology Consulting UNIX with Windows
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  • Training Mac Office Outlook
    Office PowerPoint for Mac Training

    Progent offers onsite training designed for individuals who want to expand their understanding of the Apple macOS and OS X platform, Apple Mac computers, or Mac office productivity software including Microsoft Word, Excel, and Outlook for Mac. Progent also offers customized group or individual online training for Mac application software.

  • Urgent ProSight Network Infrastructure Monitoring Onsite Technical Support Network Services Monitoring Network Consultant
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  • Windows 2012 R2 IT Consulting Technology Consulting Windows Server 2012R2 Hyper-V

  • Support and Help Citrix XenServer Security
    ProSight ESP Endpoint Security Online Help

    Progent's ProSight Enhanced Security Protection managed services deliver economical multi-layer protection for physical and virtual servers, desktops, mobile devices, and Microsoft Exchange. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering through cutting-edge tools packaged within one agent accessible from a single console. Progent's data protection and virtualization consultants can help your business to plan and configure a ProSight ESP deployment that addresses your company's specific needs and that helps you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you specify and implement policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require immediate attention. Progent's consultants can also help you to set up and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover quickly from a potentially disastrous security attack such as ransomware.

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  • Remote Support Jobs Microsoft MCSA
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    If you are a network consultant with system support expertise, joining Progent and working for our clients will expand your abilities through interaction with Progent's team of motivated, high-output consultants. Progent's commitment to providing network expertise and technical help to small and midsize companies will give you the opportunity to consult in depth with decision makers and contribute tangibly to the growth of exciting companies. Also, Our virtual office environment provides the most advanced tools for remote service and wireless connectivity to help you to come up with speedy fixes when you take on business-critical problems.

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    Integration Services Supplemental Service Desk Cost Savings

    Progent's Help Desk management and co-management services help organizations to save money and improve productivity.

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    Our Experts Group provides support in important fields including Macintosh networking and programs; Consulting for Linux, UNIX, and Sun Solaris systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Mission-critical and specialized application support; CIO, business analyst, and project logistics services; Custom program design and integration; Web site, electronic business, EDI, and client information portal design and integration; DBM support and performance help; Business information consulting; and Telecom systems consulting.

  • Windows and UNIX Consulting Services Consulting Windows, UNIX, Solaris
  • Work at Home Employees Guidance - Corpus Christi - Backup/Recovery Solutions Assistance Corpus Christi, South Texas Offsite Workforce Corpus Christi Consultants - Data Protection Systems Consultants Nueces County Texas, US
  • Work at Home Employees Guidance - Corpus Christi - Video Conferencing Solutions Assistance Corpus Christi, South Texas Corpus Christi Kingsville Corpus Christi Work at Home Employees Voice/Video Conferencing Solutions Consulting

  • Cybersecurity Pen Testing Cybersecurity Companies
    NodeZero Cybersecurity Pen Testing Information systems Security Outsourcing

    Progent's cybersecurity experts can run NodeZero-based PEN tests to verify your security monitoring and protection systems are correctly set up and effective.

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