Corpus Christi, Texas Microsoft Premier Consultants
SharePoint Integration and Application Development
Microsoft SharePoint is a full-featured platform that uses browser-based portals to enable teamwork and information delivery by offering policy-driven management of content, workflow acceleration, and centralized mechanisms for finding corporate-wide information. SharePoint Server is tightly connected with popular desktop applications, email, and browsers to deliver an intuitive user experience that simplifies the way individuals work with information and with one another. With SharePoint your company can quickly design secure and dependable web sites that assemble and present vital company information from disparate sources via integrated mechanisms that include Wikis, social sites, and Web Parts. SharePoint Server's Report Center contains a special publication database for Excel workbooks, Microsoft SQL reports, and a selection of other classes of business reports.
Microsoft SharePoint is designed on a standardized, extensible platform with support for a rich set of web services and interface specifications such as Extensible Markup Language and Simple Object Access Protocol. Microsoft SharePoint Server has powerful open application programming interfaces and event handlers for lists and mixed-media files. These capabilities allow integration with existing environments and provide the ability to support third-party technology.
Progent's Microsoft-certified engineers offer Corpus Christi, Texas businesses affordable online and on-premises help for planning, deploying, and maintaining productive SharePoint Server solutions that will significantly enhance key aspects of your company's information network such as intranet portals, enterprise search, forms-based business processes, access to actionable intelligence, and document control. Progent's Power BI integration experts can show you how to use SharePoint data to create visualizations to produce interactive Power BI business analytics reports and dashboards.
Progent can help your IT team you to plan, deploy and administer SharePoint environments that combine local and cloud hosted resources. (Find out about Progent's Azure hybrid cloud solutions.)
SharePoint 2019 Configuration and Development Services
SharePoint Server 2019 incorporates the modern look and feel of cloud-hosted SharePoint Online, serving as a transitional product that bridges the classic experience of SharePoint 2016 and the modern SharePoint environment. Progent's Microsoft-certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and onsite consulting expertise, software development, and debugging services for businesses of all sizes who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can help you plan and carry out an efficient upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates onsite and cloud-based resources into a seamless intranet system. To find out more, see SharePoint 2019 Solutions Services.
SharePoint 2016 Server Migration and Hybrid Integration Services
SharePoint 2016, designed for local deployments of the SharePoint content management platform, supports deep integration with Microsoft SharePoint Online and Office 365 to allow hybrid environments that transparently combine on-premises and cloud-based resources. Additional improvements include rapid deployment with the new MinRole role-based topology installation feature, increased scale, faster performance, stronger cybersecurity, enterprise analytics via Power BI integration, and a modernized client interface for collaboration and sharing. Progent's Microsoft-certified SharePoint consultants can provide economical online and on-premises expertise, application development, and technical support services for businesses of any size who want to upgrade to SharePoint Server 2016 or SharePoint Online from earlier releases of SharePoint. To learn more, see SharePoint Server 2016 Migration and Hybrid Integration Support.
SharePoint 2013 Migration and Development Support
Progent has been providing SharePoint consulting services since the initial SharePoint product was published more than a decade ago, and Progent has the scope of technical knowledge to help organizations of all sizes to plan and implement a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can assist your company to evaluate the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration environment; decide if an on-premises, online or hybrid deployment is best suited for your organization; and select the most appropriate version of SharePoint 2013 for your applications. Progent offers comprehensive project management outsourcing or can help in individual tasks related to your SharePoint Server 2013 deployment. To learn more, see SharePoint 2013 Consulting and Support.
SharePoint 2010 Consulting and Programming Support
SharePoint 2010 includes significant improvements in all functional areas including sites, collaboration, enterprise search, content, insights, and composites. Progent's Microsoft-certified consultants can provide affordable online technical support and development services to assist your business to plan, implement, administer, and troubleshoot SharePoint 2010 environments that can feature intranets, extranets, document and media management tools, blogs, data warehouses, business analytics, enterprise search, Visio-driven workflows, and other utilities that promote collaboration. To learn more, see SharePoint 2010 Consulting and Development.
Microsoft Office SharePoint 2007 Server Support
Microsoft SharePoint Server 2007 is a corporate portal platform for efficiently connecting people, teams, and information. Microsoft SharePoint 2007 Server offers a central resource for your workers or customers to access, manage, share, and manipulate relevant information, documents, and applications and to interact with one another. It enables faster and better decisions, more efficient sharing across groups, and more streamlined business processes.
Learn more details about Progent's Microsoft Office SharePoint Server 2007 support.
Microsoft SharePoint Server 2003 Support Expertise
Microsoft SharePoint 2003 is an enterprise portal platform for making connections between a company’s information and the individuals and groups who work with it. SharePoint Portal Server 2003 offers a common location for your employees or clients to access, manage, share, and work with important information, documents, and software applications as well as with one another. Microsoft SharePoint Server 2003 promotes quicker and better management choices, more productive sharing among groups, and more streamlined operations for your business. Read more information concerning Progent's SharePoint Portal Server 2003 support expertise.
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Progent's Consulting Services for Microsoft Technology
For companies of all sizes in Corpus Christi or elsewhere in Texas, Progent's Microsoft-certified experts offer affordable online network help and IT consulting support for the whole array of Microsoft .NET Enterprise Servers. Progent offers Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud solutions, Microsoft Windows 2012 R2 Server design and deployment help, Microsoft Windows 2008 Server expertise, and Microsoft Windows Server 2003 technical support. Progent's migration, integration, optimization, and support capabilities cover system architecture, deployment, and management outsourcing for
project analysis and documentation, local and remote
IT help and network diagnosis,
Help Desk Call Center Support, comprehensive
security expertise, full-service
outsourcing, and
ProSight Virtual Hosting services.
Progent's System Center 2016 consultants include System Center 2016 Operations Manager experts, System Center 2016 Configuration Manager (SCCM 2016) consultants and System Center 2016 Virtual Machine Manager (SCVMM 2016) hybrid cloud management consultants who can help you to design and deploy Microsoft's solution for centralized management of hybrid cloud networks that combine physical datacenters and cloud-based services.
Progent in addition can deliver a broad range of online desktop support such as Windows 10 planning assistance, Microsoft Windows 8.1 consulting support, Microsoft Windows 7 support, preparing for to 64-bit computing, moving to 64-bit computing, configuring Office 365, and streamlining workstation deployment.
In case your Corpus Christi, Texas business needs immediate online help from a certified consultant, visit Progent's Urgent Remote Technical Help.
An index of content::
Google Cloud Anthos Professional
Google Cloud Docker Consultant
Progent offers cost-effective remote and onsite consulting to assist companies of any size to move all or part of their core network infrastructure to Google Cloud Platform (GCP). This can save management hassle and hardware expense and enable the use of Google's cutting edge machine learning tools. Progent can assist your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, readiness evaluation, system design, testing, deployment, administration, performance tuning, software license management, backup/restore solutions, and security strategies.
Top Rated SQL Server Technology Consulting
Technical Support Microsoft SQL Server
SQL Server 2005 delivers indispensable, familiar tools to computer professionals as well as to network users, lessening the difficulty of designing, integrating, administering, and using enterprise data and database programs on platforms ranging from mobile devices to corporate data networks. The complexity and integration demands of Microsoft SQL Server 2005 require a network consulting firm with hands-on expertise and wide knowledge in planning and deploying data-driven, comprehensive business technology applications. The experience of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in planning, deploying and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.
CISSP-ISSEP Cybersecurity Engineer
Consulting CISSP-ISSAP Cybersecurity
Progent's CISSP-premier cybersecurity consultants can help organizations of all sizes with any aspect of IT security. Progent can help implement efficient cybersecurity systems that guard a small business from advanced threats or Progent can plan, deploy, and monitor an end-to-end security environment for hybrid enterprise networks that accommodate local, online, and mobile users accessing network resources spread across multiple physical datacenters and various clouds.
Cisco PIX Technology Consulting Services
Security Consulting Security Audit
For small and midsize organizations, computer security and information assurance and compliance is too complicated to stay ahead of but too risky to ignore. The largest biggest enterprises have been hacked, and the top cloud service providers have occasionally been knocked out. It looks as though there's no place to hide. Progent makes it economical for small and midsize businesses to carry out critical security tasks successfully by providing the advantage of billable time to the nearest minute with no minimum charge for online help. This means you have access to a seasoned information expert to deliver just the help you need when you require it. Progent’s CISA, CISM, GIAC, CISSP and ISSAP certified security experts can help your business with any aspect of network security including vulnerability audits, malware screening and recovery, spam and email content filtering, email data loss prevention, regulatory compliance reporting, and creating a complete security strategy.
After Hours Internet Data Center Remote Troubleshooting
Site Move Technology Professional
For enterprises with branches in or any area covered by Progent's consultants, Progent's Microsoft-Premier IT consulting professionals and certified Cisco system specialists offer a range of network support services such as project planning, Sarbanes Oxley compliance, site moves, enterprise security, network design, on-site or phone-based branch office support, and troubleshooting for data center hosting environments. A Progent IT architect can help you design a multi-site network that makes smart use of collocation services and Internet hosting sites. Progent’s Microsoft Premier engineers can help major corporations plan, deploy and maintain major rollouts of updated releases of Microsoft technology including Active Directory, Exchange Server, SharePoint Server, SQL Server, and Enterprise editions of Windows. Progent’s Cisco Certified Internetwork Expert and CCNP experts can help you deploy Cisco products for connectivity solutions that incorporate basic, high-speed, integrated, and remote networking.
Top Rated Microsoft LCS Server Services
Configuration Microsoft LCS Server Instant Messaging
MS Communications Server delivers IM and Real Presence in an extensible, world-class package offering advanced security, seamless compatibility with popular Microsoft software, an extendable, industry-standard development platform, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from cost savings and elevated business efficiencies, enhanced worker productivity, and stronger IP protection with this simple-to-administer, highly available IM platform. Effective deployments of Microsoft Office Communications Server require extensive planning and thought before roll out. Progent's Microsoft-certified consultants can deliver the expertise necessary to realize all the benefits of Office Communications Server throughout your entire organization.
Expert Microsoft Certified Consultant ISA Server
Support and Help ISA 2004 Enterprise Edition Server
Progent’s Microsoft certified consultants provide small and medium sized businesses expertise for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront TMG and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your IT network from attack by external and internal threats. Forefront TMG and ISA Server perform deep inspection of Internet protocols such as HTTP, which allows these security platforms to uncover many attacks that can get by ordinary firewalls. The integrated firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security professionals can help you strengthen your IT security through experienced design and deployment of Forefront Threat Management Gateway and ISA Servers. Progent's Microsoft engineers can assist you to deploy Microsoft Forefront Threat Management Gateway 2010, maintain all versions of ISA Server, or migrate smoothly from ISA Server to Microsoft Forefront TMG.
24x7 Remote Workers Helpdesk Onsite Technical Support
Online Troubleshooting At Home Workforce Helpdesk Services
Progent can provide small and medium-size organizations overflow or fully outsourced Help Desk support services for an offsite workforce.
SQL Server 2017 Reporting Services Support and Integration
SQL Server 2017 SSAS Consultant
Progent's Microsoft-certified SQL Server 2017 experts can assist you to design and implement a smooth upgrade from your existing SQL Server environment to SQL Server 2017.
WLAN Site Survey On-site Support
Wi-Fi Site Survey Remote Support
Progent’s Wireless Site Survey makes it easy to plan and implement an 802.11a/b/g/n or 802.11ac (Wi-Fi) wireless network customized for your environment, offering your business a WLAN that delivers the reception, performance, capacity, Quality of Service, data protection, and roaming capability your company needs. Progent's Wireless Site Survey services are available either as an affordable online service or as a more comprehensive onsite service.
Signature-matching Virus Protection Engineer
ProSight Behavior-based Antivirus Engineer
ProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates next generation behavior-based machine learning tools to defend endpoints as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by legacy signature-based anti-virus products. ProSight ASM safeguards local and cloud resources and provides a single platform to manage the complete malware attack progression including protection, infiltration detection, mitigation, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service and real-time network-wide immunization against new threats.
Consulting Solaris Remote
Consultancy Sun Solaris Remote
Progent provides national online technical support and troubleshooting services for businesses that run Sun Solaris networks or whose IT systems feature a combination of Sun Solaris and Microsoft Windows products. Online network consulting offers optimum leverage for your IT dollar by extending client efficiency and shortening the hours billed for network repair services. Sophisticated online support technology and skilled technicians and consultants combine to enable Progent to solve most IT problems without wasting time and expense by traveling to your site. In most of cases your network issues can be dealt with by telephone or through a combination of phone support and online connectivity. Progent can make available Cisco certified CCIE network experts and CISSP and ISSAP premier security professionals to help you with the most difficult network issues.
Support Desk Management Services Online Help
Call Center Services Consultant Services
Progent's Microsoft authorized experts offer several ways to help mid-size and large companies develop a cost-effective and productive in-house Network Support Help Desk. Progent's consulting services include Return on Investment analysis, process study and improvement, management reporting, training of in-house personnel, and documentation of procedures. Progent's Software Evaluation and Integration Services help businesses analyze the numerous high-quality Help Desk software packages available and decide what products might be too costly, miss critical functions, or align badly with your organization's corporate culture. Progent also offers short-term staffing for businesses who need to reinforce their internal Help Desk staff for occasional projects or to fill in for absent or indisposed workers.
Internet Service Provider Selection Consultants
Internet Service Provider Selection Consultant
Progent offers access to the affordable services of remote Internet connectivity consultants to help your organization to evaluate or update your ISP services so your Internet connectivity solution meets your business needs. Services available from Progent's engineers include assessment of your current bandwidth utilization, carrier and service plan comparison and selection, network provisioning, and overseeing a smooth move to a new carrier and/or service arrangement. Network provisioning can include optimizing current routers and deploying new ones, setting up firewalls, and designing fault-tolerant BGP architectures.
MOM 2005 Case Studies
MOM Case Studies
Before Progent’s Microsoft Operations Manager solution, system issues were approached reactively, after workers were impacted by them. With the help of proactive, automated warnings and trend reports sent by Microsoft Operations Manager, Progent can now ward off system issues before they becomes serious enough to disrupt network uptime. Thanks to MOM, Progent can deal with incipient problems before customers are aware that the problems exist. Progent has background with MOM 2005 and MOM 2000 to provide small company networks enterprise-class service continuity, safety and productivity.
Juniper SRX Firewall Compliance Auditor
Juniper SRX Firewall Audit
Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.
Windows Server 2016 Virtual Machine Load Balancing Consulting
Windows Server 2016 Disaster Recovery Planning Professionals
Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting services to assist businesses of any size to design and carry out an efficient upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid deployment model. Progent can help your company to evaluate the business value of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to take advantage of the many new high-availability and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus workgroup and multi-domain clusters.
Dynamics GP App Development Contract Programming
Dynamics GP Continuum Consulting Services
Progent's background delivering Microsoft .NET support and Microsoft SQL Server consulting, and Progent's programming experience with Microsoft VBasic, XML, and additional developer tools enable Progent to design specialized line-of-business programs and eCommerce solutions that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains reporting consultants can show you how to design reports that allow you to analyze your business more thoroughly, turning raw data into useful insights into your business.
Dynamics GP Software IT Services
24 Hour Microsoft Dynamics GP Computer Engineer
Progent can show you how to plan and implement an efficient migration to Dynamics GP so that you preserve your data, strengthen your security, modernize your management reporting, take complete advantage of Microsoft Office support, and minimize business interruption by designing and executing a sensible migration plan. Progent can also help train new Dynamics GP/Great Plains users so you don't lose productivity. Progent can enhance your financial reports and management analytics by providing Crystal Reports consulting, FRx programming, and Excel expertise. Progent's experience with Microsoft .NET technology, Microsoft SQL Server applications, and designing with VBasic, XML and other platforms make it possible to create custom line-of-business applications and eCommerce solutions that work transparently with Dynamics GP.
Information Technology Consulting Microsoft LCS Server Instant Messaging
Microsoft LCS Server 2007 Specialists
Microsoft Communications Server provides IM and presence as part of a scalable, world-class package offering advanced protection, seamless integration with popular Microsoft software, an expandable, industry-standard development environment, and support for regulatory mandates such as HIPAA, SOX, and GLB. Your enterprise can benefit from cost savings and improved business efficiencies, enhanced individual productivity, and better IP protection with this simple-to-administer, fault-tolerant IM platform. Successful implementations of Microsoft Office Communications Server call for careful planning and consideration prior to roll out. Progent's Microsoft-certified consultants can provide the expertise necessary to realize all the benefits of Office Communications Server across your entire organization.
microsoft operations manager 2016 Support and Help
scom 2016 gateway server Support Services
System Center 2016 Operations Manager (SCOM 2016) helps to promote top performance and dependable availability for critical applications by offering unified, cross-platform tracking of physical and virtual infrastructure installed across local datacenters and cloud environments. Progent's consulting group can provide world-class online and onsite support to help organizations of any size to design, implement, tune, update and troubleshoot Operations Manager 2016 solutions. Progent can assist your company to move to SCOM 2016 from older versions or from different monitoring products, or integrate a variety of monitoring tools into a cohesive IT management solution. Progent can also help you extend your Operations Manager 2016 scope to include infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.
Solaris with Windows Specialists
UNIX, Windows Consulting
Progent's UNIX platform consulting services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-powered technology. Progent can give your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad array of experience provides you with a convenient one-stop source to help you create and maintain a secure and robust mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.
Citrix XenDesktop desktop virtualization Consultancy
24-7 Citrix VHD desktops Technical Support Services
Citrix offers a powerful line of platforms that deliver enterprise-class manageability, scalability, and performance for virtualizing servers and for centralized delivery of virtual Windows desktops and Windows applications. For managing virtualized Windows desktops and applications, Citrix offers Citrix XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Citrix Essentials. Progent's Citrix-certified consultants can assist your company to assess the strategic benefits of Citrix technology and help you plan, validate, deploy, troubleshoot, and support Citrix virtualization platforms.
24x7x365 Consultant Services Office 365 AD Connect
Office 365 Portal Online Support Services
Office 365 Exchange Online allows you to use cloud-based servers, mailboxes and associated Exchange infrastructure to reduce capital costs and administrative hassle. You can configure Office 365 Exchange Online to host all your Exchange mailboxes, or you can set up a hybrid solution that combines both local and cloud-resident mailboxes. Progent's Microsoft-certified consulting experts can provide affordable online technical support to assist your small businesses to assess the benefits of Office 365 Exchange Online, plan a network topology that makes sense for your functional requirements and IT budget, implement a non-disruptive migration from your existing Exchange organization to one that incorporates Exchange Online, train your IT team and end users, and provide ongoing consulting and technical support.
After Hours Threat Management Gateway 2010 Remote Technical Support
Microsoft Certified Partner Forefront Threat Management Gateway Online Support Services
Forefront TMG 2010 builds on the proven security technologies of Microsoft Internet Security and Acceleration Server and offers a easily administered Internet gateway that acts as a single-server platform for a variety of security features such as an multi-layer firewall, URL filtering, malware inspection, intrusion protection, reputation services, Virtual Private Network control, and HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 includes comprehensive web security reporting features, allows customized reporting powered by SQL Server, integrates with Active Directory to simplify policy enforcement, and can be installed as a virtual machine to cut costs and enhance availability. Progent's Microsoft-certified consultants can help your company to design and execute test and production implementations; integrate Forefront Threat Management Gateway 2010 with Windows 2008, Active Directory, SQL Server, Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront Threat Management Gateway 2010 to operate on a virtual server with Microsoft Windows Hyper-V; and provide continuing support and troubleshooting. Progent can also assist you to migrate smoothly to Microsoft Forefront TMG 2010 from Microsoft ISA Server 2006 or 2004.
24-Hour Exchange 2000 Server Upgrade Remote Technical Support
Microsoft Exchange Upgrade Technology Consulting
Years of experience with Microsoft's email technology makes Progent one of the most qualified computer support companies in California for integrating email systems powered by Microsoft Exchange 2000 Server. Progent is expert in helping small companies get all the advantages of Microsoft Exchange Server under typical scenarios including upgrading from Exchange 5.5, migration from an ISP-provided or POP3 Email system, and outsourcing your Microsoft Exchange Server management.
24-Hour Palo Alto Networks DNS Security Network Security Audit
Palo Alto Networks PA-3000 Series Firewalls Consulting
Progent's Palo Alto Networks firewall experts can help you choose, configure, and manage Palo Alto Networks firewalls to create a next-generation security environment that spans your on-premises and cloud resources and guards all users at any location with any endpoint device.
Amazon S3 disaster recovery Design
Amazon AWS instances Developer
Progent can provide cost-effective online consulting to help businesses to access Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Amazon Glacier for low-cost archival storage. Progent can assist you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore solutions, and security strategies. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to create cloud-based or hybrid cloud environments that seamlessly integrate Amazon AWS resources. Progent can provide occasional support to assist you to overcome technical roadblocks or Progent can provide project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on schedule and on budget.
At Home Workers VoIP On-site Technical Support
Telecommuter VoIP Network Consultants
Progent can help small and mid-size organizations to deploy IP voice technology to provide their at-home workforce the benefit of transparent extensions of the corporate phone network.
Help Desk Management Services IT Consulting
Cisco and Microsoft Certified Experts Service Desk Management Support Online Help
Progent's Network Helpdesk Outsourcing Services for PC desktop technical support are intended especially for small businesses who require fast access to a Help Desk Call Center with expert phone support and full escalation options but who must operate within a limited information technology budget. Key features of Progent's Help Desk Outsourcing Services include: Help Desk Call Center Phone Support, Optional Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Helpdesk Support, By-the-Minute Billing, and Help Desk Call Center Applications Recommendation and Deployment.
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