Corpus Christi, Texas Microsoft Certified Consulting
Microsoft SharePoint Server Consulting and Development
Microsoft SharePoint is an integrated services suite that utilizes browser-based technology to enable teamwork and knowledge delivery by providing policy-based access to content, business process efficiency, and consolidated functions for searching for corporate-wide information. SharePoint Server is tightly integrated with familiar desktop programs, Microsoft Exchange, and browsers to offer an intuitive end user experience that streamlines how individuals interact with business data and with one another. With Microsoft SharePoint your organization can quickly create secure and dependable portals that concentrate and display important company information from many different locations via integrated capabilities that include Wikis, social sites, and Web Parts. SharePoint's Report Center includes a special publication database for Excel spreadsheets, SQL reports, dashboards, and a selection of additional classes of relevant reports.
Microsoft SharePoint Server is designed on a standardized, scalable architecture with support for a library of services and interoperability standards including XML and Simple Object Access Protocol. Microsoft SharePoint Server has rich APIs and event handlers for lists and mixed-media documents. These capabilities allow integration with current environments and offer the ability to work with third-party technology.
Progent's Microsoft-certified consultants offer Corpus Christi, Texas businesses economical remote and on-premises assistance for designing, deploying, and maintaining successful SharePoint Server installations that can significantly enhance key aspects of your company's IT system such as web portals, company-wide search, forms-based business operations, delivery of business intelligence, and content control. Progent's Power BI consultants can show you how to utilize SharePoint information to build modern visualizations to produce interactive Power BI analytical reports and dashboards.
Progent can assist your IT team you to design, implement and manage Microsoft SharePoint ecosystems that incorporate physical and cloud resources. (Learn about Progent's Azure enterprise hybrid cloud solutions.)
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
| City | Address | Phone | Link |
| Austin | 700 Lavaca St, Suite 1400 Austin, TX 78701 United States |
(737) 204-0155 | Austin Network Support Services |
| Corpus Christi | 710 Buffalo Street Corpus Christi, TX 78401 United States |
(361) 356-3700 | Corpus Christi Network Support Services |
| San Antonio | 110 E Houston Street San Antonio, TX 78205 United States |
(210) 750-3330 | San Antonio Network Support Services |
SharePoint 2019 Configuration and Development Consulting
SharePoint Server 2019 incorporates much of the modern experience of cloud-hosted SharePoint Online, serving as a transitional platform between the classic UI of SharePoint 2016 and the modern SharePoint environment. Progent's Microsoft-certified SharePoint Server 2019 and SharePoint Online consultants offer affordable online and on-premises expertise, software development, and technical support services for organizations of any size who intend to migrate to SharePoint Server 2019 or SharePoint Online from earlier versions of SharePoint. Progent can assist customers design and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud infrastructure into a cohesive information management system. To learn more, visit SharePoint 2019 Solutions Services.
SharePoint 2016 Migration and Hybrid Integration Expertise
Microsoft SharePoint Server 2016, designed for local installations of SharePoint, supports integration with Azure-hosted SharePoint Online and Microsoft 365 to allow hybrid environments that seamlessly unify on-premises and cloud-based resources. Additional enhancements include rapid deployment with the MinRole installation feature, increased scale, faster performance, tighter cybersecurity, enterprise analytics via Power BI integration, and a more engaging client experience for team projects. Progent's Microsoft-certified SharePoint consultants can provide economical online and onsite consulting expertise, application development, and debugging services for businesses of all sizes who intend to upgrade to SharePoint 2016 or SharePoint Online from earlier versions of SharePoint. To find out more, see SharePoint Server 2016 Migration Consulting.
SharePoint 2013 Migration and Development Services
Progent has been delivering SharePoint consulting services since the initial product was released over a a dozen years, and Progent has the breadth and depth of IT knowledge to assist businesses of all sizes to design and implement a SharePoint Server 2013 installation and create SharePoint 2013 applications that bring substantial business value to your information network. Progent's Microsoft-certified consultants can assist you to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from older releases of SharePoint or from a different collaboration solution; decide whether an on-premises, Cloud-based or hybrid deployment is best suited for your organization; and pick the most appropriate edition of SharePoint 2013 for your applications. Progent offers comprehensive project management services or can help in specific tasks related to your SharePoint Server 2013 deployment. To learn more, visit SharePoint Server 2013 Consulting and Development Services.
SharePoint 2010 Consulting and Development Support
SharePoint 2010 includes significant enhancements in all functional areas including sites, communities, enterprise search, content, insights, and composites. Progent's Microsoft-certified engineers offer affordable online technical support and programming services to help your business to design, implement, manage, and troubleshoot SharePoint 2010 installations that can include intranets, extranets, document management applications, blogs, data marts, business analytics, enterprise search, workflows, and other utilities that promote collaboration. To learn more, see SharePoint 2010 Consulting and Development.
Microsoft Office SharePoint 2007 Server Support
Microsoft Office SharePoint 2007 Server is an advanced portal platform for efficiently bringing together individuals, teams, and data. Microsoft Office SharePoint 2007 Server offers a central resource for your workers or clients to access, manage, distribute, and manipulate useful data, files, and applications and to communicate with one another. It allows faster and better decisions, more efficient sharing across teams, and more streamlined business processes.
Find out more information about Progent's SharePoint 2007 Server consulting.
SharePoint Portal Server 2003 Consulting Services
Microsoft SharePoint 2003 makes it easy for your company to create, deploy, and control custom intranet and Internet portal solutions for departments or entire enterprises, dramatically increasing the volume of clients, portals, and content sources that you can easily manage. Microsoft SharePoint 2003 allows your workers to search for vital information throughout your enterprise regardless of whether it is on servers, web sites, or business line-of-business applications. To find out additional details, see Progent's consulting services for SharePoint 2003.
If you wish to contact Progent about professional expertise for MS SharePoint Server technology, call
Progent's Professional Support Services for Microsoft-powered Technology
For companies of all sizes in Corpus Christi Texas, Progent's Microsoft-authorized consultants offer low-cost online computer assistance and IT consulting services for the entire array of Microsoft .NET Enterprise Servers. Progent can provide Windows Server 2022 solution design and migration expertise, Windows Server 2019 upgrade expertise, Windows Server 2016 hybrid cloud solutions, Microsoft Windows 2012 R2 Server design and deployment assistance, Windows 2008 Server expertise, and Microsoft Windows 2003 Server maintenance. Progent's migration, integration, update, and support capabilities include system design, configuration, and management help for
project analysis and documentation, local and remote
IT support and network diagnosis,
Help Desk Outsourcing Support, comprehensive
security consulting, turn-key
outsourcing, and
ProSight Virtual Hosting solutions.
Progent's Microsoft System Center 2016 consulting experts include Operations Manager 2016 specialists, System Center 2016 Configuration Manager consultants and Microsoft System Center 2016 Virtual Machine Manager hybrid cloud management consultants who can help your organization to design and implement Microsoft's platform for centralized management of hybrid environments that combine physical datacenters and cloud services.
Progent in addition can deliver a wide array of remote desktop consulting and support services including Windows 11 planning and upgrade support, Windows 10 configuration assistance, Windows 8.1 integration, Microsoft Windows 7 technical support, preparing for to 64-bit computing, moving to 64-bit computing, integrating Microsoft 365, and streamlining Business Desktop Deployment.
If your Corpus Christi Texas business needs urgent remote support from a Microsoft certified engineer, visit Progent's Urgent Online Technical Help.
An index of content::
On-site Technical Support Cisco ASDM Firewall Management
24-7 Cisco ASA and VMware Remote Troubleshooting
Progent's Cisco-certified CCIE network engineers can assist you to manage your legacy PIX or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, optimize, manage and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services
Red Hat Linux On-site Technical Support
Red Hat Linux Remote Consulting
Progent's Linux support experts provide small and mid-size businesses and software developers assistance with administering and supporting Linux systems that run with Microsoft-based networks. Progent can give your organization contact with Linux consultants, support professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This wide range of experience provides you with a convenient one-stop source to show you how to build and maintain a protected and reliable mixed-platform connectivity and communications environment that allows Linux and Microsoft coexistence by integrating MS Windows with leading Linux variations including RedHat Linux, SUSE, CentOS, Ubuntu, PCLOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.
Remote Microsoft Dynamics GP System Update Planning Professionals
Microsoft Dynamics GP Update Planning Professional
Progent has supported Dynamics GP and Great Plains ERP software for almost 20 years and Progent has provided system integration, customization, education, and troubleshooting since the product's debut. Progent offers top-tier support for upgrading out of date Dynamics GP ERP systems. Progent can assist you to plan, test, and implement a cost-effective upgrade from a an outdated release of GP to the latest version of Dynamics GP.
Engineers CISSP Certified Security Analyst
CISSP Certified Security Contractors
Progent's CISSP-certified cybersecurity consultants can help organizations of any size with any facet of information system security. Progent can create cost-effective cybersecurity systems that guard a small office from modern malware attacks or Progent can plan, configure, and monitor an end-to-end security strategy for hybrid enterprise networks that support local, online, and mobile clients accessing IT resources spread across multiple physical sites and various clouds.
ProSight DPS Hybrid Cloud Backup Services IT Services
Top Rated Computer Consultants Cloud Backup Security and Compliance
ProSight Data Protection Services ECHO from Progent offer small and mid-sized organizations a low cost and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight DPS automates and monitors your backup activities and allows rapid recovery of vital files, applications and virtual machines that have become lost or corrupted due to component breakdowns, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images/. Important data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery specialists can provide world-class support to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as HIPAA, FIRPA, PCI and Safe Harbor and, when needed, can help you to recover your critical information.
SCCM 2016 Support
SCCM 2016 Planning Computer Consultant
System Center Configuration Manager 2016 automates software provisioning and updating, streamlines compliance settings control, keeps track of network assets, guards against company data leakage, performs health monitoring, enables secure self service, and offers a common point of control for administering multi-OS networks running on-premises, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consulting team and Microsoft Azure cloud integration experts can help your organization with any facet of planning, installing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud-based, or hybrid networks.
Contract Programming Firm Amazon Marketplace Web Service integration
Amazon MWS Coding
Amazon Marketplace Web Service is an integrated library of APIs that allows Amazon sellers to improve the efficiency of their business processes by automating crucial sales functions such as listings, orders, shipments, fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, merchants can broaden their reach, reduce their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can work with your development team and provide application programming, workflow integration, project management support, and training to help you shorten development time and costs and get to market quickly.
Remote Microsoft Expert Professional Dynamics GP Great Plains Accounting
Dynamics GP/Great Plains On-site Support
important features of Dynamics GP software include a modular design that allows you to license just the components you require, a standardized architecture based on Microsoft technologies to safeguard your investment and provide a highly integrated environment, advanced reporting capabilities that permit you to monitor all operations, revenues and spending and sales trends, integration with Microsoft Office to speed access to business information, the capability to process information from virtually any db software or workstation application into Microsoft Dynamics GP, plus an open design that makes it possible to develop specialized programs. Progent can help you set up and support a reliable, protected server and communications network to support Dynamics GP, and can provide experienced GP/Great Plains support professionals to show you how to turn the advanced features of Microsoft Dynamics GP/Great Plains business accounting software into a high-value business solution.
Cisco Experts Small Business IT Service Provider
Cisco and Microsoft Certified Experts Computer Consultancy Company Small Business
Progent is a leading innovator in cost-effectively providing enterprise-class IT help to small businesses. Progent's achievement in addressing the IT service requirements of the historically underserved small company market is the cumulative result of key technical and operational breakthroughs that have removed a great deal of the conventional costs out of managing IT service, added unmatched technical skill into the support mechanism, and dramatically streamlined the repair cycle.
Dynamics GP Software Computer Engineer
Dynamics GP Great Plains Software Support Services
Progent's Microsoft certified consultants offer a variety of consulting services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP is a financial and ERP tool built, like all Microsoft financial solutions, on the expandable and familiar foundation of Windows technology. Dynamics GP provides a cost-effective solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, field service, and human resources. Dynamics GP is simple to install and configure, and with its segmented approach you are able to purchase only the capability you currently need, with the ability to expand clients and increase capabilities in the future. Progent's Microsoft Dynamics GP consulting engineers can help you install, configure and manage the current release of Dynamics GP or upgrade smoothly from an earlier edition.
Microsoft Certified Partner Windows Server 2022 Security and Compliance Technology Consulting
Windows Server 2022 Windows Defender ATP Support and Integration
Progent's Microsoft Gold-certified Windows Server 2022 consultants can assist your organization to design and carry out a cost-effective migration to Windows Server 2022 that features high availability and that uses an on-premises network model or a hybrid deployment model that combines cloud-hosted Windows Server Online with a self-hosted implementation of Windows Server 2022.
24-7 wireless VoIP phones and Meraki APs Outsourcing
CCDP Expert Certified wireless IP phone integration IT Services
Cisco's wireless IP phones are industrial-grade Wi-Fi devices designed for workers who are on the move within office, warehouse, health-care or other environments where management wants user endpoints that offer more administrative control, data security and durability than is possible with the Bring-Your-Own-Device mode of mobile communications. Successful integration of Cisco's wireless VoIP phones typically requires that you configure and optimize numerous components of your wireless infrastructure including wireless access points, routers, wireless LAN controllers, and network management tools. Progent's Cisco-certified consultants offer online and onsite assistance to help your organization build and maintain a Cisco wireless IP phone deployment by providing services that can range from debugging the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.
Technology Consulting Microsoft Dynamics 365 Business Central
Microsoft Dynamics NAV Integration Support
Progent can provide remote and onsite configuration, migration, customization, training for Dynamics Business Central/Navision.
CISSP-ISSAP Cybersecurity Architecture Professionals
ISSAP Certified Intrusion Detection
Progent's ISSAP Certified security consultants, or Information Systems Security Architecture Professionals, are consultants who have earned ISSAP Certification through thorough examination and significant work with network security architecture. ISSAP consultants possess comprehensive knowledge of access control systems and techniques, telecommunications and network infrastructure protection, cryptography, needs evaluation, BCP and DRP, and physical security integration. Progent's ISSAP-certified security specialists can assist your business with all aspects of architecture security.
ProSight Hosting for Virtual Servers Engineers
Specialists ProSight Virtual Hosting
Progent's ProSight Virtual Hosting service combines advanced virtualization technology, a state-of-the-art data center, and the technical support services of Progent's Microsoft-certified consulting group to provide small and midsize businesses with a comprehensive information technology outsourcing solution that enhances network availability and protection, eliminates management hassle, and saves money. With Progent's Private Cloud Hosting, a smaller business can have each of its software platforms and critical application servers supported within a secure and reliable data center on a high-performance, non-stop virtual server set up and maintained by Progent's network support professionals.
Consultant Services At Home Workforce
Immediate IT Consulting Telecommuting
Progent has 20 years of experience assisting small and medium-size businesses to design, deploy, tune, administer, and troubleshoot computer networks that support at-home workers.
Catalyst Switch VLAN Consultant
Catalyst Switch IOS XE Computer Consulting
Progent's Cisco-certified CCIE networking consultants can help your business to configure, manage, update, optimize and debug Catalyst switches. Progent can also help your business to enhance the security of Catalyst switches and move smoothly from outdated switches to current models.
CCIE Expert Certified Small Business Wireless Access Point Configuration
Emergency Small Business WAPs Help and Support
Cisco's Small Business family of APs are Linux-powered devices designed as entry-level wireless solutions for small offices. Progent's Cisco CCIE wireless infrastructure experts offer online or on-premises integration and troubleshooting support to help your organization to design, configure, upgrade, tune, manage and troubleshoot Cisco Small Business wireless access point deployments of any size or architecture.
24x7 Microsoft Access performance tuning Engineer
Training Professional Office Access
Progent can provide economical online support for all releases of Office Access including desktop and browser-based versions and offers advanced support for application development, database conversion, performance tuning, BI reporting, and troubleshooting. Progent also offers custom online classes for Office Access programming and database management.
SQL Server 2019 and Python Online Troubleshooting
SQL Server 2019 Analysis Services Network Consulting
Progent's certified SharePoint 2019 and SharePoint Online consultants offer affordable remote and on-premises expertise, application development, and technical support services for businesses of any size who want to upgrade to SharePoint 2019 or SharePoint Online from legacy releases of SharePoint. Progent can assist you plan and execute a cost-effective upgrade to SharePoint 2019 on prem, SharePoint Online, or a hybrid environment that incorporates local and cloud infrastructure into a cohesive information management solution.
Largest ProSight Email Virus Filtering Consult
24x7x365 ProSight Email Directory Harvest Protection Consulting
Progent's ProSight Email Guard uses the technology of top data security companies to provide web-based control and world-class security for all your inbound and outbound email. The hybrid architecture of Email Guard integrates cloud-based filtering with an on-premises gateway device to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your exposure to external threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a further level of analysis for inbound email. For outbound email, the onsite security gateway offers anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your corporate firewall.
Professionals Hyper-V 3.0 Virtual Server
Virtual Server Hyper-V Configuration
Progent's Microsoft-certified professionals can help you evaluate the potential advantages of Hyper-V-powered server virtualization for your company, perform test installations to validate Hyper-V's compatibility with your line-of-business software, assess your network architecture for smooth performance with virtual server solutions, help you in moving to Windows Server 2008 and configuring Hyper-V, educate your network management personnel to track and manage Hyper-V, offer expert consulting help for improving the security of your virtual servers, design and test disaster recovery procedures that optimize system availability, and provide ongoing consulting and technical support including low-cost online troubleshooting and comprehensive Help Desk services.
Co-managed Support Desk Remote Support
Technology Consulting Virtual Support Desk
Progent provides several essential kinds of Helpdesk services : Microsoft and Cisco Helpdesk Outsourcing Support Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals offers your clients instant access to a dependable technical resource with years of experience providing phone support and online repair for networks powered by Microsoft products. Progent's concentration is on earning the support Call Center a positive image as a solid contributor to business performance. Progent's target is to resolve rather than merely record problems.
Technology Consulting Services Work from Home Infrastructure
24x7 Offsite Employees Network Infrastructure Support Services
Progent can assist small and medium-size companies to design, deploy and debug the infrastructure needed to support work-from-home employees.
Palo Alto Networks PA-3000 Series Firewalls Network Security Evaluation
Palo Alto Networks PA-Series Firewalls Network Security Auditing
Progent's Palo Alto Networks firewall experts can help you select, deploy, and manage Palo Alto Networks firewalls to create a modern cybersecurity solution that spans your data center and cloud-based resources and protects all users at any location with any endpoint device.
24-7 Remote Troubleshooting CUCM and SIP
Engineer Cisco SIP Trunking
Progent's Cisco-certified SIP integration experts can assist your business to design, integrate, manage, troubleshoot and enhance Cisco's SIP connectivity technology and Cisco's CUBE-based IP PSTN trunks and offer affordable online or on-premises expertise to help you to move efficiently to an advanced communications ecosystem that offers accelerated return on investment. Progent's certified Microsoft unified communications experts can assist you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.
IT Outsourcing Advantages White Papers
IT Outsourcing and Co-sourcing Whitepapers
Progent's IT outsourcing services provide economical network support for mid-size organizations. Whether it involves planning system architecture, setting up an internal Help Desk or outsourcing a one, rolling out a new e-mail system, monitoring your network, or developing a web-based business solution, outsourcing your network technical services can reduce costs and eliminate risks, allowing IT support expenses to grow in a more moderate and manageable manner than is possible by assembling a bulky, all-purpose internal network support staff. Progent's Outsourcing White Paper and datasheets explain how Progent can help you build a secure and highly available system architecture for your vital Windows-based business software such as Windows 2008, Exchange Server 2007, and Microsoft SQL Server 2008.
Outlook Mac IT Consultants
Mac and Outlook Web App IT Services
Exchange Servers and Macintosh workstations can work together efficiently. Progent's Apple and Microsoft certified consultants can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users can collaborate with colleagues who use Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh systems can coexist, enabling Mac users to get and send email, search the GAL, copy addresses, sync up appointments, and invite fellow workers to meetings with your Exchange account. Progent will make sure that your Exchange Server is properly set up and that LDAP and Outlook Web Access are working. Progent also offers customized onsite Entourage training.
System Center 2016 and Exchange Online Integration Consulting Services
24-7 SCOM 2016 Information Technology Consulting
Small to middle size businesses can now get all the advantages of Microsoft System Center Operations Manager 2007 and also have quick access to Progent's Microsoft Certified network consulting experts. With Progent's economically priced network support programs, small and midsize organizations can select a basic Microsoft System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete 24x7 outsourcing solution. Progent offers expertise in System Center Operations Manager 2007 to provide small business networks enterprise-class reliability, security, and performance.
Microsoft Small Business Server 2003 Online Support
After Hours IT Consultants Small Business Server 2003
Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the foundation for a feature-rich but easy-to-manage IT network. The IT sophistication of the Microsoft .NET products included with Small Business Server calls for a computer support expert with real-world background planning and integrating seamless, comprehensive business technology environments. Progent's Microsoft SBS Server consultants have an average of more than 10 years of background supporting computer systems powered by Microsoft products. This experience ensures you results in deploying, administering, and troubleshooting IT solutions that include the SBS Server package of servers and productivity software.
Support Windows Server 2012 R2 Virtual Fibre Channel
Onsite Technical Support Windows 2012R2
Progent's Microsoft-certified professionals can assist you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot systems and migration plans, optimize your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, educate your IT management staff, develop an enterprise-wide security strategy, streamline network administration, assist with application development, and generate and validate a disaster recovery/business continuity plan.
Utah IT Consulting Services
Award Winning Network Support Technician California
Progent's Technical Response Center offers nationwide extended hours remote troubleshooting for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-Certified service professionals offer after-hours phone support and online secure network access to isolate and repair network problems quickly and economically. The scope of technical experience available from Progent's team of country-wide support professionals allows Progent to escalate even the toughest problems to appropriate specialists as required. For urgent issues, the Technical Response Center endeavors to respond to your call for service in less than one hour.
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