Immediate Online Technical Support for Corpus Christi Texas Information Networks
For organizations located in Corpus Christi Texas, Progent offers remote support for computer systems based on Microsoft, Cisco, macOS and OS, or Linux platforms. Progent's Microsoft Premier professionals have delivered online support to businesses in every state in the U.S. (Check out recommendations from Progent's customers.) Progent also can furnish the expertise of Cisco CCIE-certified engineers to help with complex networking issues, as well as the services of CISSP-accredited cybersecurity consultants to help with high-level security design and troubleshooting issues.
Progent's online technical support experts offer exceptional value because they have the practical background and are equipped with the sophisticated technology required to resolve most information system issues quickly. This reduces immediate costs since service calls require fewer chargeable minutes. Online help also avoids the expense of dispatching a consultant to your location. Your company saves even more in indirect costs by reducing or eliminating network outages and associated losses stemming from business disruption, disgruntled customers and vendors, unproductive workers, and distracted management. Progent's advanced online consulting know-how is particularly helpful for businesses that depend on public clouds for critical network infrastructure or applications such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud, or where on-premises support may not be useful.
Progent's billing policy for online support is designed to leverage your network support investment. Progent charges per minute for phone consulting, so you pay just for the support that you receive. In contrast to typical online support organizations, Progent asks for no initialization charge or minimum payments. Progent's per-minute billing unit and simple model for billing prevent situations where speedy. minor solutions manage to turn into major invoices. Progent's skill at solving problems quickly means you saves cash.
Progent's Online Consulting and Technical Support Services
Over the years, Progent has fine tuned an array of customized tools and proven methodologies that permit the highest level of efficiency for remote technical support and troubleshooting for computer networks of all sizes. Progent offers safe VPN support for gateways from a variety of popular sources such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN access permits the consultants of Progent's online support team to access your company's system remotely without violating corporate security.
Progent's advanced technical support reporting application maintains detailed documentation of the support that Progent's customers have been provided. Progent's team engineers have the benefit of the specifics of assistance provided to every Progent client by every engineer. This archive of anomalies and fixes is stored as a conveniently exploitable support knowledge base that enables Progent's remote technical professionals to communicate their knowledge company-wide to make sure that the efficiency of Progent's support services improves daily. Progent's high-level accreditations and working relationships with key technology companies such as Cisco and Microsoft open up other extensive support databases and allow fast access to manufacturers' in-house product engineers with the result that Progent's online consulting specialists can find optimal solutions promptly.
Online support services available from Progent to businesses in Corpus Christi Texas include:
Authorized Windows Expertise
Progent's Microsoft-certified online service experts offer computer repair and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your company the assistance of consulting engineers who can help your company with a wide variety of technology support including Windows Server 2022 planning and integration expertise,
Windows Server 2019 migration,
Windows Server 2016 configuration for hybrid systems, Windows Server 2012 R2 integration,
Windows Server 2008 R2 migration,
Microsoft Exchange 2019 planning and configuration,
Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 integration,
Exchange 2010 monitoring and support,
SharePoint Server 2019 planning and configuration, SharePoint 2016 migration consulting services, Microsoft Teams configuration help, Skype for Business migration support, Lync Server integration, and Microsoft Office Communications Server 2007 troubleshooting,
Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, MS SQL Server 2019 integration expertise, Microsoft SQL Server 2017 expertise, SQL Server 2016 migration and development and Microsoft SQL Server 2014 support,
Systems Center Operations Manager (SCOM) resource monitoring and reporting,
Project Server planning,
Microsoft Office Access Application Development and Troubleshooting,
Small Business Server support, and
Windows 2012 R2 Essentials cloud integration.
Progent in addition can deliver a wide array of cost-effective PC desktop services to assist you business to install, configure, troubleshoot, and administer desktop PCs and notebooks based on Windows. Progent's desktop consulting services include offering Windows 11 system design and migration assistance and Windows 10 integration assistance, as well as System Center 2012 Configuration Manager (SCCM 2012) planning and installation, System Center 2016 Configuration Manager cloud integration, and Intune integration help to centralize the administration of your desktops and web-facing tablets and smartphones.
Talk to a Cisco Certified Internetwork Expert for High-level Infrastructure Problem Solving
The Cisco Certified Internetwork Expert credential is the top accreditation for network infrastructure professionals, and certifies a consultant's networking skills at the master level. Cisco CCIEs can deal with even the most difficult issues occurring in network design, installation, maintenance, compliance, and problem solving. Cisco CCIEs work on a privileged basis with Cisco's internal product support engineers in analyzing problems with IOS Software network management utilities and coming up with workarounds or locating software patches. Cisco qualified CCIEs represent an exceptional cost-effectiveness since their broad expertise allows them to fix problems quickly. In many instances, less experienced service providers can wrestle for hours or even days with identical problems that a Cisco CCIE can dispose of in minutes. Progent's Cisco CCIE engineers can tie into your environment by means of the latest on-line support technology to provide efficient, secure, and economical diagnosis and repair.
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
Progent locations in South Central Texas
Progent's Cisco-qualified CCIEs offer expertise in the complete line of Cisco's market leading family of networking products. Cisco infrastructure support offered by Progent includes ASA Next Generation firewalls with Firepower configuration and troubleshooting, Cisco routers configuration and troubleshooting, Cisco Catalyst switch consulting services, Nexus switch consulting and support services, Cisco Meraki switches configuration and management, Cisco Unified Communications Manager/CallManager configuration and technical support, Cisco Voice over IP phones and IP video phones support and wireless VoIP phones solutions, Cisco Meraki Wi-Fi access point layout and set up, Cisco Aironet Wireless Access Points deployment services, Cisco WiFi controllers support Services, Cisco VPN and Security engineering help, and SIP and CUBE integration solutions for SIP PSTN trunks and CUBE integration expertise. Progent can also provide remote and onsite wireless site surveys to assist you to modernize your Wi-Fi infrastructure.
Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is designed to help organizations to complete the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware expert can assist you to identify and quarantine infected devices and guard undamaged assets from being penetrated. If your Corpus Christi system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For details, visit Progent's Ransomware 24x7 Hot Line.
Ransomware Removal and Operational Continuity Services
Progent's ransomware recovery consultants can help your Corpus Christi business to reconstruct a system victimized by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim. Progent's group of cybersecurity experts bring the wide selection of knowledge required to reconstruct all critical components of a targeted system quickly and with little data loss. To learn more, see Progent's ransomware cleanup and business continuity expertise.
CISSP, ISSAP, and CISM Certified System Security Engineers
Progent's accredited CISM and CISSP security and compliance experts can provide a range of system protection solutions to bolster the defenses of your Microsoft Windows, macOS and OS X, Linux, or UNIX network against assaults or help your company to recover rapidly following a damaging breach. Security consulting services offered by Progent cover thorough network security and compliance audits using tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Hydra; fast recuperation from malicious attacks; setting up firewalls; designing safe mechanisms for off-site and mobile access; securing your messaging infrastructure against viruses, spam and DHA attacks; and establishing 24x7 proactive monitoring.
Progent can provide expert online consulting support to help businesses of all sizes connect their IT infrastructure with leading public clouds including Azure and Amazon Web Services. Progent can assist you to design and manage hybrid environments that can include Windows and Linux operating systems and apps in both cloud-only solutions or in hybrid network models that combine on-premises resources along with cloud services. To help you to incorporate public cloud services with networks, Progent can provide a range of public cloud migration services such as Microsoft 365 Exchange Online integration solutions with local installations of Exchange,
Azure hybrid cloud design and deployment services, Amazon Web Services hybrid cloud solutions, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform integration consulting. Progent has more than 20 years of background providing advanced consulting services remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and within your budget.
VMware Site Recovery Manager Planning and Deployment
VMware's Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a repeatable process for restoring applications and services rapidly after a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also supports non-intrusive testing for site recovery, updates and fixes and can produce reports to confirm complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to help your organization to design, deploy, test and manage a DR system based on VMware Site Recovery Manager.
Progent's VMware vSphere and vCloud consultants have extensive understanding of VMware vCloud Director (vCD), vRealize Automation (vRA), vRO and vCloud Suite used for managing private and public cloud and hybrid cloud environments that deliver high availability, security, and application mobility. Progent can also provide world-class VMware NSX expertise from a VCDX-NV certified network designer to help your organization to create a completely virtualized Software Defined Data Center that can be provisioned or re-purposed in minutes and managed with a high degree of automation regardless of the hardware used by the basic network infrastructure.
UNIX, Linux, Solaris, and Apple macOS and OS X Support Services
Progent's UNIX, Linux experts and macOS and OS X technology specialists offer remote consulting services to cover a wide array of computer technologies such as system infrastructure, email solutions, system and process security, plus UNIX/Linux and Windows coexistence. For server hardware economization and simplified administration in networks that include Linux-based systems with Microsoft Windows, Progent offers VMware vSphere integration and Citrix XenServer expertise. Progent can also assist with transitioning from legacy applications to Windows or Linux-based environments. Progent's team-oriented methodology for solving technical problems promotes fast escalation, if necessary, to engineers with appropriate expertise to tackle challenging situations. This expedites repair of urgent problems, reduces network downtime, and lowers service expense.
Major Linux platforms for which Progent offers expertise include:
Progent's ProSight Fixed-price IT Services for Small and Mid-size Businesses
Progent offers a family of low-cost, flat-rate services intended to allow small and mid-size businesses to benefit from the same cutting-edge IT solutions deployed by many of the world's leading enterprises. The ProSight series of outsourced network management services covers all critical facets of modern networking such as email protection, behavioral-based threat defense, cloud-based backup/recovery, infrastructure monitoring and management, VM cloud hosting, and network asset documentation management. ProSight managed services offered by Progent include:
ProSight Network Audits
- ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's cutting edge behavior-based analysis tools to guard endpoints as well as servers and VMs against modern malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-based anti-virus products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to address the complete malware attack progression including protection, infiltration detection, containment, cleanup, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Find out more about Progent's ProSight Active Security Monitoring endpoint security and ransomware recovery based on SentinelOne technology.
- ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Microsoft Exchange Filtering
ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical and virtual servers, workstations, smartphones, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers firewall protection, penetration alarms, device management, and web filtering via cutting-edge technologies incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can help your business to design and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you achieve and demonstrate compliance with legal and industry information security regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also assist your company to install and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection unified endpoint security and Microsoft Exchange filtering.
- ProSight Data Protection Services: Managed Backup and Disaster Recovery
Progent has worked with leading backup/restore product vendors to create ProSight Data Protection Services (DPS), a family of management outsourcing plans that provide backup-as-a-service. ProSight DPS services automate and track your backup operations and enable non-disruptive backup and fast restoration of critical files, apps, system images, and virtual machines. ProSight DPS helps your business avoid data loss caused by hardware failures, natural disasters, fire, cyber attacks like ransomware, human mistakes, malicious insiders, or software glitches. Managed services available in the ProSight DPS family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent expert can assist you to identify which of these fully managed backup services are best suited for your network.
- Progent's Patch Management: Patch Management Services
Progent's managed services for patch management provide organizations of any size a versatile and affordable alternative for assessing, validating, scheduling, applying, and tracking updates to your ever-evolving information network. In addition to optimizing the security and reliability of your IT network, Progent's software/firmware update management services permit your IT team to focus on line-of-business projects and tasks that derive the highest business value from your network. Find out more about Progent's software/firmware update management services.
- ProSight Duo Two-Factor Authentication: Identity Validation, Endpoint Remediation, and Protected Single Sign-on
Progent's Duo MFA services utilize Cisco's Duo cloud technology to protect against password theft through the use of two-factor authentication (2FA). Duo supports one-tap identity confirmation with iOS, Android, and other out-of-band devices. With Duo 2FA, whenever you sign into a protected online account and give your password you are requested to confirm your identity via a device that only you possess and that uses a separate network channel. A broad selection of out-of-band devices can be used for this added means of authentication including an iPhone or Android or wearable, a hardware token, a landline phone, etc. You can designate multiple validation devices. For details about ProSight Duo two-factor identity validation services, see Duo MFA two-factor authentication (2FA) services for access security.
- ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Applications
ProSight Reporting is an expanding family of real-time management reporting tools designed to work with the industry's top ticketing and network monitoring programs such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and features color coding to surface and contextualize critical issues like inconsistent support follow-up or endpoints with out-of-date AVs. By identifying ticketing or network health problems concisely and in near-real time, ProSight Reporting enhances network value, lowers management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms.
- ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
ProSight Email Guard is Progent's spam filtering and email encryption service that uses the infrastructure of top data security companies to provide web-based management and comprehensive security for your inbound and outbound email. The hybrid structure of Email Guard integrates cloud-based filtering with a local gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer serves as a preliminary barricade and blocks the vast majority of threats from reaching your network firewall. This reduces your vulnerability to external threats and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance provides a further layer of inspection for inbound email. For outgoing email, the onsite gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. For more information, visit Email Guard spam and content filtering.
- ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
ProSight WAN Watch is a network infrastructure management service that makes it simple and affordable for small and mid-sized organizations to map out, track, enhance and troubleshoot their connectivity appliances like routers and switches, firewalls, and load balancers plus servers, printers, endpoints and other networked devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch makes sure that network diagrams are kept updated, captures and displays the configuration of virtually all devices on your network, monitors performance, and sends alerts when potential issues are discovered. By automating complex management activities, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding appliances that need critical software patches, or resolving performance issues. Find out more about ProSight WAN Watch infrastructure monitoring and management consulting.
- ProSight LAN Watch: Server and Desktop Remote Monitoring
ProSight LAN Watch is Progent's server and desktop monitoring service that uses advanced remote monitoring and management techniques to keep your network running efficiently by checking the state of vital assets that power your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT management personnel and your assigned Progent engineering consultant so that all potential problems can be addressed before they can disrupt productivity Learn more about ProSight LAN Watch server and desktop monitoring consulting.
- ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual machine host set up and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the customer owns the data, the operating system software, and the applications. Because the environment is virtualized, it can be ported immediately to an alternate hosting solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.
- ProSight IT Asset Management: Infrastructure Documentation and Password Management Services
ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, retrieve and safeguard data related to your IT infrastructure, processes, business apps, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By updating and managing your IT infrastructure documentation, you can save as much as half of time spent searching for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're making improvements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it. Find out more details about ProSight IT Asset Management service.
Progent's ProSight Network Audits offer a quick and affordable alternative for small and mid-size businesses to obtain an objective evaluation of the health of their information system. Powered by a selection of the leading remote monitoring and management tools in the industry, and supervised by Progent's certified team of information technology professionals, ProSight Network Audits help you see how closely the deployment of your essential infrastructure devices conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a cleaner Active Directory (AD) system. Both versions also come with one year of advanced remote network monitoring and management. Advantages can include easier network management, better compliance with government and industry security requirements, higher utilization of IT resources, faster problem resolution, more dependable backup and recovery, and less downtime. Read more about ProSight Network Audits IT infrastructure review.
Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service centered on a brief discussion with a Progent information assurance expert. The interview is designed to evaluate your organization's preparedness to stop or recover rapidly following an attack by a ransomware variant such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will work with you directly to gather information concerning your existing antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply best practices to deploy an efficient security and backup system that meets your company's needs. For additional information, refer to Progent's ProSight Ransomware Preparedness Report Service.
Special Consulting Programs Available from Progent
Progent can provide the services of seasoned remote consulting experts for contract IT programs. Billing rates for longer-term development or consulting projects are determined according to the level of expertise of the consultants required. Progent's experience with these special fields of computer technology allows customers to execute major initiatives economically and on schedule. Progent's special remote engineering solutions include:
How Your Corpus Christi Company Can Contact Progent's Remote Support Experts
Help Desk Call Center Expertise
Progent's Help Desk Call Center support alternatives for organizations with environments based on Microsoft Windows, Cisco, macOS and OS X, or UNIX/Linux products include full-service Help Desk services, shared Help Desk services, and Call Center operations consulting.
Progent's Standard Help Desk Services provide small organizations a complete solution that handles all facets of remote desktop support from initial requests through ticketing, screen sharing, progress tracking, problem solving, and reporting. Progent provides call desk services at a significant discount off Progent's regular desktop support rates, and Progent can provide the option of rapid on-demand escalation to subject matter experts to handle complex issues.
Progent's Co-managed Help Desk services allow your business to share responsibilities for Help Desk support seamlessly between your IT staff and Progent's large roster of certified desktop support technicians and subject matter experts. Progent's Help Desk Co-management service is an advanced service desk solution based on the leading PSA tool for handling end-user service requests, ticketing, accountability, progress tracking, and metrics.
Progent's Help Desk Call Center team of seasoned network experts provides your customers in Corpus Christi Texas immediate communication with an efficient technical support resource with extensive experience providing phone help and remote troubleshooting for computer environments based on Windows, Cisco, macOS and OS X, or UNIX/Linux components. Progent's focus is to give the Help Desk Call Center perception as a crucial driver of company productivity, and Progent's policy is to fix rather than simply annotate IT issues.
- Applications Services: Training, Development, and Problem Solving
Progent's Applications Experts Team can supply remote advanced engineering support and education in key application areas that include Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and training for popular Microsoft business applications such as Microsoft CRM, Microsoft Office Project, Office Word, and Microsoft 365 Excel. For more information concerning Progent's consulting, customization, and training offerings, refer to Progent's Business Application Experts Services.
- Unified and Streamlined Administration of Hybrid Cloud Environments
System Center centralizes and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2022, Windows 10 and Windows 11; cohesive management of multi-OS environments that incorporate Linux, Hyper-V and VMware; and better public and private cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center consulting experts offer advanced remote and onsite support for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and install a new implementation of Microsoft System Center2, extend or tune an existing one, migrate smoothly from an earlier version of System Center, or troubleshoot your System Center solution.
- Remote Hybrid Network Monitoring Services
Progent can deliver companies in Corpus Christi Texas remote IT infrastructure monitoring and reporting by providing Microsoft System Center Operations Manager (SCOM) consulting services. Progent can configure SCOM to fit your business so your IT support is proactive and automated. By exposing possible issues before they result in crashes, remote monitoring can minimize inconvenient and expensive service failures. Progent can also utilize network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to diagnose UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft Windows systems, or environments that support a mix of platforms.
To contact Progent about emergency phone-based help with Microsoft Windows, macOS and OS X, or Linux/UNIX computer systems, visit Progent's Urgent Online Help, telephone 1-800-993-9400, or visit Contact Progent.
For companies and startups in Corpus Christi Texas, Progent's phone-based network support specialists can deliver professional and cost-effective system help the moment your business requires it. More than 20 years of offering online repair services has led to Microsoft Partner status for Progent's consultants and has allowed Progent to acquire high-end troubleshooting skills and to fine tune remote access tools to solve network problems rapidly while avoiding the expense and lost productivity that comes with in-person service visits.
Even if your Corpus Christi office has a regular freelance consultant or maintains an in-house organization that know how to handle ordinary computer problems, Progent's Microsoft and Cisco certified consultants are available to provide an easy and seamless remote expansion of your on-site resources in cases when your usual service personnel either don't have the time or the knowledge to fix unexpected system emergencies or particularly challenging integration problems.
Details of Progent's Online Network Services for Corpus Christi Texas
Progent's phone support, remote repair, system security expertise, and network management services offer businesses in Corpus Christi Texas unparalleled leverage for your IT budget. Whether you require one-time telephone help and remote network repair or ongoing Help Desk call center services and system administration, Progent's experts can deliver your business world class network support while permitting you to avoid the cost and administration overhead of maintaining a large in-house IT staff. Key features of Progent's online help program include:
- Immediate Telephone Access to Microsoft Premier Experts
Progent's team of Microsoft-certified technicians can deliver fast and affordable expertise to offices in Corpus Christi Texas and is also ideal for networks in more remote areas that have a limited supply of technicians with proven expertise supporting Microsoft's latest family of server technologies. All Progent engineers have over 10 years of background supporting Microsoft solutions. As a Microsoft Partner support company, Progent has the advantage of a broad array of Microsoft support utilities, service databases, and continuing training.
- Per Minute Billing to Reduce Expenses
Progent provides remote support on a per-minute billing plan, so you are billed only for the services you use. Progent has no minimum charge for phone service and imposes no ongoing subscription fee for support services provided during regular working hours. This keeps you from facing big invoices for quick repairs.
- Availability of Cisco Certified Network Infrastructure Specialists
Progent's certified experts for Cisco offers the services of on-staff professionals who have skill in planning, implementing, and supporting networking environments powered by Cisco products. Progent can offer a CCIE or Cisco Certified Network Professional to help you build high-speed, reliable, and protected infrastructure for local and remote networking.
- Application Specialists Group
Progent's core support offerings include system integration, Microsoft Exchange expertise, system security design, and Co-managed Help Desk services. Progent's Experts group can provide world-class consulting expertise for specific business applications. Help offered by the Application Experts Group covers:
Microsoft Dynamics GP Support and Customization
Microsoft Project Expertise
Microsoft Office 365 solutions consulting
Microsoft Office Excel and Office 365 Excel Consulting and VBA Programming
Microsoft Office Word and Office 365 Word Help
BI Reporting Consulting and Troubleshooting
Microsoft Power BI Integration and Training
UNIX, Linux and Solaris Help
Microsoft SQL Server 2019 solution design, MS SQL Server 2017 planning and migration, Microsoft SQL Server 2016 Application Design, and Microsoft SQL Server 2014 Application Development and Troubleshooting
Oracle DBA Services and Application Development
MySQL Management Support and Application Programming
Apple Macintosh Support
Amazon MWS Software Integration
By providing a full service one-stop resource for network generalists and application experts, Progent is able to tailor timely, inexpensive, and thorough information technology solutions that address the unique requirements of your company.
- State of the Art Online Connectivity Tools
Secure online access allows Progent's service professionals to observe precisely what your users see. This makes it possible to produce fast solutions to problems that could otherwise demand an expensive personal service call. State-of-the-art remote connectivity software and experienced technicians combine to allow Progent to repair most network problems quickly and economically. Progent is a pioneer in online troubleshooting and automated network tracking.
- Support for Mainstream VPN Gateways
Progent can provide secure VPN access for gateways from leading VPN providers such as Microsoft, Cisco, WatchGuard and CheckPoint. Secure VPN online access enables the experts at Progent's Technical Response Center to repair your network remotely without jeopardizing system security.
- 24-hour Support for High Network Availability
For companies with vital applications, Progent offers optional round-the-clock remote technical services. Combined with automated 24x7 network monitoring based on Microsoft Operations Manager, this offering can help produce high system availability.
- Help Desk Services
Progent's Help Desk outsourcing programs are intended especially for budget-conscious organizations whose workers need immediate recourse to a Help Desk service with effective telephone support and full escalation capability.
What Makes Progent Different from Other Service Organizations?
Progent is a Microsoft Certified Partner support firm and Progent's staff size, range of IT background, refined support software, and familiarity with enterprise networking enable businesses to avoid the pitfalls of exclusive dependence on smaller service firms, individual freelance consultants, or limited in-house IT help.
Progent adds value by offering:
How Does Our Company Begin Receiving Remote Computer Support from Progent?
- Certified Knowledge of Microsoft's Complete Range of Servers
Progent can provide in-depth expertise for Microsoft's leading server platforms with services such as Microsoft Windows Server 2022 solution design and migration expertise, Microsoft Windows Server 2019 migration consulting, Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration and deployment support services, Windows Server 2008 R2 support, Windows 2003 upgrades, Microsoft Exchange 2019 integration, MS Exchange 2016 planning and deployment, Exchange 2013 integration, Microsoft Exchange 2010 Server support, Microsoft Exchange 2007 Server and Exchange 2003 Server moves, plus Microsoft SQL Server 2019 configuration expertise, MS SQL Server 2017 planing and migration, SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, and Microsoft SQL Server 2012 management support.
- Value Pricing
Progent's pricing policy is to charge for online service and in-person visits per minute. Consequently, you are charged exclusively for received services. Progent does not demand a more expensive rate for off-hours or emergency support, and within California or in regions where Progent provides on-site support, Progent does not bill for travel time except for emergency support where on-site work is less than 4 hours. Also, Progent applies no initialization charge and requires no monthly commitment for services delivered during normal business hours. Many service organizations demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with big bills for quick fixes so you will not be forced to allow simple problems to fester.
- Knowledge Transfer
Progent is committed to knowledge transfer from Progent's consultants to clients. By educating customers to deal with problems that are within their comfort zone, Progent is able to focus on delivering hard-to-find skills where Progent has little competition. Companies who work with trusted independent service providers or who employ internal IT personnel benefit when Progent transfers information about new technology and proven processes to make their IT environments more robust, protected, and productive.
- Remote Network Monitoring with MS System Center Operations Manager
Progent is one of the few support companies to provide round-the-clock remote tracking services powered by Microsoft Operations Manager. MS System Center Operations Manager allows your network maintenance to be anticipatory rather than reactive. By uncovering possible problems before they result in downtime, network monitoring can keep your information network from stressful and costly availability disruptions.
To get started with Progent's Nationwide Remote Support services or to learn more about Progent's online support options, contact Progent at 1-866-PROGENT (866-776-4368) or see Contact Progent. If you have an urgent need for network support, visit Immediate Technical Support.