Urgent Remote Support for Corpus Christi Texas UNIX or Linux SystemsFor small and midsize businesses located in Corpus Christi Texas, Progent provides help for networks based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that feature a combination of UNIX and Microsoft Windows platforms. Progent has provided remote troubleshooting to businesses in every state in the U.S. (Refer to Progent's client recommendations). In addition, Progent can furnish the consultation Cisco CCIE-certified network specialists for challenging connectivity issues, plus the assistance of CISA and CISM-certified security engineers to handle high-level security architecture and disaster recovery preparedness.

Progent's online technical support services represent excellent value because they have the real-world background and the sophisticated technology to solve most information system problems rapidly. Efficient support reduces direct costs since solutions require a smaller number of billable consulting minutes. Online help also avoids the cost of sending an engineer to your office. Your organization benefits additionally with incidental costs by minimizing or eliminating system downtime and associated losses due to business disruption, upset customers and vendors, idle workers, and de-focused executives.

Progent's billing model for online help is structured to stretch your network support investment. Progent bills on a per-minute basis for telephone-based assistance, so you pay only for the services that you receive. In contrast to many online support firms, Progent imposes no service activation charge or minimum payments. Progent's one-minute billing unit and clean policy for pricing prevent scenarios where fast solutions somehow end up as large tabs. Progent's penchant for solving technical issues efficiently translates into your company conserving cash.

Progent's Online Support Technologies
Over the years, Progent has refined a set of customized technologies and proven processes which allow the highest level of efficiency for online engineering help and repair for small business IT networks. Progent offers protected Virtual Private Network support for VPN gateways from a variety of popular sources including Microsoft, Cisco, Juniper/NetScreen, Sonicwall and Checkpoint. Secure VPN access permits the engineers of Progent's Technical Response Center to link to your company's environment without breaching system security.

Progent's powerful customer support reporting system maintains thorough documentation for the service that Progent's customers have been provided. Progent's staff consultants have the benefit of the history of support delivered to each customer by any Progent engineer. This archive of anomalies and responses is structured as a quickly searchable proprietary knowledge base that allows Progent's online technical engineers to communicate their knowledge company-wide to make sure that the value of Progent's support grows daily. Progent's high-level certifications and close associations with major vendors including Cisco and Microsoft permit access to additional extensive technical support databases and allow priority access to manufacturers' in-house support staff with the result that Progent's remote consulting experts are able to arrive at the most efficient resolutions quickly.

Initiate Remote UNIX/Linux, Sun Solaris, or macOS and OS X Network Support from Progent
To get started with Progent's phone support in Corpus Christi Texas or to find out more about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent requirement for network help, visit Immediate Emergency Support.

Remote Technical Support Services Offered Progent
Progent's remote consulting experts have credentials in a comprehensive array of products and technologies. This breadth of capability permits Progent's consultants to manage almost any emergency likely to occur in a small company network. Certificates awarded to Progent support experts in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials owned by Progent service experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional, and Design Professional.

To provide assistance to customers with mixed-platform environments, Progent also provides access to engineers who have high-level Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). Progent's security engineers include CISM consultants, CISSP-certified cybersecurity specialists, and CISSP-ISSAP engineers.

Online support services provided by Progent to small businesses in Corpus Christi include:

  • UNIX, Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Solaris, and macOS and OS X online consulting services address a broad range of computer technology including network infrastructure, messaging systems, system and process security, UNIX/Linux and Microsoft Windows coexistence, VMware products for server economization and simplified administration, and migration from older applications to current Microsoft Windows or Linux-powered environments. Progent's group-oriented approach to solving technical problems promotes quick escalation, when required, to consultants with task-relevant experience to handle challenging scenarios. This expedites solutions of critical problems, minimizes lost productivity, and lowers support expense.

    Progent's UNIX/Linux consultants can offer emergency remote assistance for diagnosing anomalies affecting UNIX, Linux, or Solaris systems based on leading versions of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX Open UNIX
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • SGI/Irix
    Major Linux platforms for which Progent offers expert support include:
    • RedHat Linux
    • SUSE
    • Debian GNU/Linux
    • Slackware Linux

  • Talk to a Cisco Certified Internetwork Expert for Complex Network Problem Solving
    Cisco CCIE Engineers for Corpus Christi TexasThe Cisco Certified Internetwork Expert credential is the premier recognition for networking engineers, and validates a consultant's technical skills at the master level. Cisco qualified CCIEs know how to deal with the most stubborn challenges occurring in network planning, integration, maintenance, protection, and troubleshooting. Cisco qualified CCIEs can cooperate closely with Cisco's in-house engineers in analyzing anomalies with IOS Software network management tools and coming up with workarounds or locating program updates. Cisco CCIEs offer excellent cost-effectiveness since their depth of experience enables them to solve even the most complex problems rapidly. In typical cases, less experienced service providers can wrestle for hours or even days with identical problems that a Cisco-qualified CCIE can dispose of in a few minutes. Few service organizations make Cisco-qualified CCIEs accessible to support small and medium sized businesses. Progent can provide quick telephone contact with a Cisco CCIE so you can get immediate assistance for serious network issues that are crippling worker productivity but are not within the comfort zone of your regular network maintenance providers. Progent's CCIE support experts can tie into your network via state-of-the-art remote troubleshooting tools to perform quick, secure, and affordable diagnosis and repair. Progent's Cisco-qualified CCIEs offer consulting for all of Cisco's top-selling family of networking devices such as PIX Series Firewalls and ASA 5500 Series Firewalls, Catalyst Firewall Services Modules, secure high-speed and IS routers, wireless access points and bridges, Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst family switches, as well as Virtual Private Network (VPN) technology.

  • Authorized Windows Experts
    Microsoft Windows Expertise for Corpus Christi TexasProgent's Microsoft-certified remote support experts can provide computer problem solving and consulting support for all Microsoft server products. Progent is a Microsoft Partner and can provide your company the assistance of consulting professionals who can assist you with a wide variety of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, Microsoft Exchange Server 2019 integration, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint 2016 migration expertise, SharePoint Server 2019 design and configuration, Microsoft Teams configuration help, Microsoft Skype for Business migration consulting, Microsoft Lync Server management and Microsoft Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, SQL Server 2016 integration and programming, and SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server training, SBS Server 2011 consulting, and Windows Essentials cloud integration.

    Progent in addition can deliver a broad range of online PC desktop support services such as Windows 7 integration, preparing for to 64-bit workstation applications, integrating Microsoft Office 2010, and streamlining workstation deployment.

  • CISSP and ISSAP Certified Network Security Specialists
    CISSP Premier Network Security Engineers for Corpus Christi TexasProgent's certified CISM and CISSP network security consultants can provide a variety of security solutions to improve the immunity of your UNIX, Linux, Sun Solaris, Apple Mac or Windows network against assaults or help your business to clean up quickly after a serious penetration. Security services available from Progent include: in depth security evaluation utilizing tools such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds tools and Netcat; rapid cleanup after malicious attacks; installing firewalls; building safe mechanisms for off-site and mobile access; guarding your email system against spam and DHA attacks; and establishing round-the-clock network monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent offers expert online support to help businesses of all sizes connect their information networks with popular public cloud platforms such as Azure and Amazon AWS. Progent can assist your IT team to design and administer cost-effective environments that support Windows and Linux operating systems and apps in both cloud-based solutions or in hybrid network models that seamlessly combine on-premises IT assets along with public clouds. To help you to integrate cloud services with networks, Progent offers a range of public cloud integration support services such as Microsoft 365 integration with on-premises Exchange deployments, Microsoft Azure enterprise hybrid cloud integration, Amazon Web Services hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration consulting. Progent has over 20 years of experience delivering advanced consulting services online, and Progent can make sure you successfully carry out your cloud migration projects on schedule and affordably.
Additional Support Programs Available from Progent
Progent offers the skills of world-class online consulting experts for contract projects that small companies often need. Progent's rates for ongoing development or consulting projects are set according to the level of expertise of the engineers involved. Progent's background in these important fields of information technology enables customers to complete critical initiatives economically and on time. Progent's project-based online consulting solutions include:
  • Help Desk Support
    Progent's Call Center programs for small companies with networks that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk Call Center outsourcing, Virtual Help Desk support services, and Helpdesk consulting. Progent's Standard Help Desk services are well suited for small companies who don't have the resources to create an in-house Call Center but who need fast response from a reliable Help Desk Call Center with proficient telephone support as well as the available expertise to escalate complex trouble tickets to high-level consultants.

    Progent's Help Desk Co-management services make it possible for your IT organization to split the load for Help Desk services transparently between your IT staff and Progent's large roster of seasoned technical support engineers and subject matter experts. Progent's Co-managed Help Desk service is a collaborative support solution built around the leading professional services automation platform for handling service requests, ticket lifecycle, accountability, progress tracking, and metrics.

    Progent's Help Desk consulting support can support you in building an efficient new Help Desk or revamping your existing one, selecting or enhancing Call Center software to meet the unique demands of your company, or adding occasional online staff to reinforce your in-house Help Desk resources to deal with high-demand scenarios like software transitions, mass upgrades, or rolling out new applications.

    Progent's Help Desk team of veteran information technology consultants gives your computer users in Corpus Christi Texas instant communication with an efficient network service resource with substantial background offering phone support and remote repair service for IT systems that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to earn the Help Desk the reputation as a solid driver of business success, and Progent's policy is to resolve and not simply record network issues.

  • Applications Services: Training, Programming, and Troubleshooting
    Progent's Applications Consulting staff can supply remote professional engineering expertise and education in key business application areas such as Enterprise Requirements Planning, MRP, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also offers consulting, programming, and training for popular Microsoft business applications including CRM, Microsoft Project, Microsoft Office Word, and MS Excel. To read more information about Progent's consulting, custom programming, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

    Progent's Apple Mac professionals can nurture the imaginative components of Mac environments by offering phone-based help services and training in graphics, audio, and motion video. Progent's support professionals offer help in a variety of Apple Mac creative tools such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with specific projects such as scanning or digitizing audio or video or integrating an audio/video production facility.

    Online Network and Server Monitoring Support
    Progent can provide businesses in Corpus Christi Texas online computer system monitoring services centered around Microsoft Operations Manager network monitoring, adapted by Progent to accommodate your business so that your IT maintenance is proactive and automated. By anticipating looming trouble spots before they result in full-scale emergencies, automated monitoring can minimize inconvenient and expensive service failures. Progent can also utilize server and infrastructure monitoring tools such as Nagios and MRTG Graphical Traffic Load Monitor to analyze UNIX, Linux, Sun Solaris, or macOS and OS X environments, Windows systems, or systems powered by multiple operating systems.

How Your Corpus Christi Texas Business Can Contact Progent's Online Service Professionals
To contact Progent about urgent phone-based expertise with UNIX, Linux, Solaris, or Apple macOS and OS X environments, go to Progent's Urgent Online Help, call 1-800-993-9400, or refer to Contact Progent.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services

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    Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, optimizing and fixing System Center Operations Manager environments and can provide organizations of all sizes expert online or onsite consulting support for System Center 2012 Operations Manager. Progent can help your company to design an architecture for System Center 2012 Operations Manager servers that provides the responsiveness and resilience needed to watch over your datacenter efficiently, whether your infrastructure are onsite, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to import and customize SCOM 2012 management packs based on best practices for tracking network infrastructure as well as Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or on-premises technical support to assist you to remediate critical problems uncovered by SCOM 2012.

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    Progent's Microsoft certified consultants provide small and medium sized businesses consulting services for Microsoft Forefront TMG and ISA Servers. Microsoft's Forefront Threat Management Gateway and Internet Security and Acceleration Servers include an advanced application-layer aware firewall that can protect your IT system from attack by external and internal sources. Forefront TMG and ISA Server perform thorough examination of Internet protocols such as HTTP, which enables these security platforms to uncover many attacks that can elude ordinary firewalls. The combined firewall and VPN architecture of Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN traffic. ISA Servers are the centerpiece of Microsoft's network security initiative, and Progent's Microsoft-certified experts and CISSP, CISA and CISM certified security professionals can help you enhance your IT protection through expert planning and integration of Forefront TMG and Microsoft ISA Servers. Progent's Microsoft-certified engineers can assist your company to configure Microsoft Forefront TMG 2010, maintain all versions of ISA Server, or upgrade from ISA Server to Microsoft Forefront TMG.

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    Dynamics GP software includes analytics and reporting features that let you track all operations, sales and spending, and market trends with integrated drill-down, inquiry, and reporting functions. Progent's Microsoft Dynamics GP reporting consulting expertise can enable you to design reports that let you understand your business more completely, converting raw data into useful business information. Progent can improve your reporting and analytics by offering Crystal Reports expertise, FRx support, and Microsoft Excel assistance. In addition to offering reporting help, Progent can supply Microsoft .NET consulting, Microsoft SQL Server expertise, and application experience with VBasic, XML and other tools in order to offer specialized business application development and web commerce applications that integrate seamlessly with Microsoft Dynamics GP/Great Plains.

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    Progent's background providing Microsoft .NET services and Microsoft SQL Server help, and Progent's programming experience with VBasic, XML, and other developer platforms make it possible to design specialized line-of-business applications and eCommerce solutions that operate transparently with Microsoft Dynamics GP/Great Plains Software. Progent's Microsoft Dynamics GP management reporting services can show you how to create reports that allow you to track your business more effectively, transforming raw data into valuable understanding of your business.

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