Immediate Online Support for Corpus Christi Texas UNIX or Linux NetworksFor small and midsize companies located in Corpus Christi Texas, Progent provides support for information systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for environments that include a mix of UNIX-family systems and Microsoft Windows platforms. Progent has delivered remote troubleshooting to companies in every state in the U.S. (See Progent's customer recommendations). Progent also can furnish the consultation Cisco CCIE engineers for challenging infrastructure problems, plus the services of CISA and CISSP-certified security consultants to handle advanced security design and business continuity planning.

Progent's online support services represent excellent leverage because they have the real-world background and the advanced tools to solve most network issues rapidly. Efficient support reduces direct costs since service calls accumulate fewer billable minutes. Online help also eliminates the cost of dispatching a consultant to your site. Your company benefits even more in indirect costs by reducing or eliminating system outages and associated losses resulting from business discontinuity, disgruntled clients, idle workers, and distracted executives.

Progent's billing model for online support is structured to stretch your network support investment. Progent bills by the minute for phone assistance, so you are billed only for the support that you receive. Unlike typical remote service firms, Progent requires no initialization charge or minimum fees. Progent's one-minute granularity and simple model for billing eliminate scenarios where fast fixes somehow turn into major tabs. Progent's penchant for disposing of problems quickly translates into your company saving money.

Progent's Online Support Technologies
Over time, Progent has fine tuned an array of optimized tools and field-proven methodologies that ensure the maximum level of effectiveness for remote engineering help and troubleshooting for small and midsize business information networks. Progent offers protected Virtual Private Network support for VPN gateways from multiple leading vendors including Microsoft, Cisco, Juniper, Sonicwall and Watchguard. Secure VPN connectivity allows the experts of Progent's Technical Response Center to link to your company's environment without violating system security.

Progent's powerful technical support database application maintains detailed documentation of all support that Progent's customers have received. Progent's staff consultants have access to the specifics of services delivered to each Progent customer by every engineer. This history of anomalies and fixes is organized as a quickly searchable support knowledge base that permits Progent's remote support experts to communicate their knowledge company-wide to ensure that the effectiveness of Progent's support services grows over time. Progent's high-level accreditations and close associations with major industry leaders such as Cisco and Microsoft make available additional massive support databases and permit quick response from manufacturers' in-house support staff so Progent's remote consulting specialists are able to find optimal solutions in the least time.

Initiate Online UNIX/Linux, Sun Solaris, or macOS and OS X Network Help from Progent
To get started with Progent's remote services in Corpus Christi Texas or to learn more about Progent's phone support programs, call Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has an urgent need for IT help, go to Immediate Urgent Support.

Online Technical Services Available from Progent
Progent's phone-based network support engineers possess certified skills in a comprehensive set of disciplines. This broad range of IT skills allows Progent's consultants to handle almost any problem likely to take place in a small business network. Certifications awarded to Progent engineers in UNIX/Linux technologies include Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Cisco credentials earned by Progent technical support engineers include Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, CCSP, CCVP, and Design Associate.

To support clients with multi-OS networks, Progent also offers the services of consultants who have advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security experts, and CISSP-ISSAP consultants.

Remote support Offered by Progent to customers in Corpus Christi include:

  • UNIX, Linux, Sun Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X online support services cover a wide array of computer technology such as network architecture, email solutions, network and process security, UNIX and Windows integration, VMware products for server consolidation and simplified administration, and migration from older applications to current MS Windows or Linux-powered solutions. Progent's team-based methodology for resolving technical problems enables quick escalation, if necessary, to consultants with task-relevant experience to handle complex situations. This expedites solutions of critical problems, reduces network downtime, and cuts service expense.

    Progent's UNIX and Linux support engineers can provide urgent phone-based assistance for resolving problems within UNIX/Linux systems based on popular derivatives of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX Open UNIX
    • HP-UX
    • BSD
    • SCO UNIX
    • SGI/Irix
    Important Linux versions for which Progent can provide expert support include:
    • RedHat Linux
    • SUSE
    • Debian-GNU
    • Slackware Linux

  • Contact a Cisco Certified Internetwork Expert for High-level Network Troubleshooting
    Cisco Infrastructure Engineers for Corpus Christi TexasThe Cisco Certified Internetwork Expert certification is the highest recognition for networking professionals, and indicates a consultant's technical knowledge at the expert level. Cisco CCIEs can resolve the most complex challenges associated with network infrastructure design, deployment, administration, security, and troubleshooting. Cisco qualified CCIEs can cooperate on a privileged basis with Cisco's internal product support engineers in analyzing problems with IOS network management tools and developing alternate approaches or identifying software updates. Cisco CCIEs are an excellent value because their deep expertise allows them to solve the most complex problems rapidly. In many cases, less experienced service providers can wrestle for hours or even days with identical problems that a CCIE can resolve in minutes. Few service organizations make CCIEs accessible to help small and medium sized businesses. Progent can provide quick phone access to a Cisco CCIE so your company can get timely support for severe network issues that are impacting worker productivity but are beyond the experience of your local computer support personnel. Progent's Cisco-qualified CCIE engineers can tie into your computer system by means of state-of-the-art on-line support technology in order to provide fast, safe, and economical analysis and repair. Progent's Cisco-qualified CCIEs offer expertise in the complete line of Cisco's market leading selection of infrastructure products such as PIX 500 Series Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services (IS) routers, wireless access points, Meraki cloud-managed APs, wired and wireless Voice phones and systems, Catalyst switches, plus Virtual Private Network solutions.

  • Certified MS Windows Expertise
    MS Windows Experts for Corpus Christi TexasProgent's Microsoft-certified remote support engineers offer computer system problem solving and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the expertise of support engineers who can help you with a wide variety of technology support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, Microsoft Exchange 2019 Server deployment, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 consulting, Exchange Server 2010 maintenance, SharePoint 2016 migration consulting services, SharePoint 2019 design and deployment, Microsoft Teams consulting, Skype for Business migration consulting, Microsoft Lync Server 2013 integration and Microsoft Office Communications Server 2007 troubleshooting, Forefront TMG administration and ISA Server maintenance, MS SQL Server 2019 integration expertise, MS SQL Server 2017 expertise, Microsoft SQL Server 2016 integration and programming, and Microsoft SQL Server 2014 support, Systems Center Operations Manager system monitoring and reporting, Project Server planning, Small Business Server 2011 consulting, and Windows Essentials cloud integration.

    Progent in addition can deliver a full range of online desktop support services such as Windows 7 integration, upgrading to 64-bit workstation applications, integrating Office 2010, and streamlining workstation deployment.

  • CISSP and ISSAP Certified Network Security Consultants
    CISSP Certified System Security Specialists for Corpus Christi TexasProgent's certified CISM and CISSP network security consultants offer a variety of security services that can enhance the defenses of your UNIX/Linux, Solaris, Mac or Windows environment against internal or external threats or help your business to clean up quickly after a serious breach. Security consulting services available from Progent include: comprehensive security evaluation using tools such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds tools and Netcat; fast cleanup after malicious attacks; installing firewalls; designing secure architectures for off-site and mobile connectivity; protecting your email infrastructure against spam and directory harvest attacks; and initiating 24x7 network monitoring.

  • Hybrid Cloud Solutions
    Azure Integration ConsultantsProgent can provide advanced online support services to help companies of any size connect their networks with leading public clouds such as Azure and Amazon AWS. Progent can assist your it team to plan and administer hybrid environments that can include Windows and Linux operating systems and applications in both cloud-only systems or in hybrid topologies that seamlessly combine local IT assets as well as public clouds. To help you to incorporate cloud services with networks, Progent offers a variety of public cloud migration services that include Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud integration, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service (WMS) programming and troubleshooting, and Google Cloud Platform (GCP) planning and integration expertise. Progent has over two decades of experience delivering high-level consulting support remotely, and Progent can help you successfully carry out your cloud migration projects quickly and within your budget.
Special Consulting Programs Available from Progent
Progent offers the services of world-class remote consulting experts for contract IT projects that small companies often request. Progent's rates for longer-term consulting tasks are determined based on the qualifications of the engineers required. Progent's experience with these special fields of computer technology allows clients to execute critical initiatives economically and on time. Progent's project-based remote engineering services include:
  • Call Center Support
    Progent's Call Center support alternatives for small and midsize companies with environments based on UNIX, Linux, Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk outsourcing, Virtual Help Desk support services, and Help Desk consulting. Progent's Standard Help Desk support services are a convenient solution for small organizations who lack the resources to create an internal Call Center but who require fast response from a reliable Call Center with proficient telephone assistance plus the in-depth expertise to escalate complex tasks to advanced consultants.

    Progentís Co-managed Help Desk services allow your IT organization to share the load for Help Desk support transparently between your in-house IT staff and Progent's nationwide pool of seasoned technical support technicians and subject matter experts. Progentís Help Desk sharing service is an advanced service desk solution built around the top PSA platform for managing end-user service requests, ticket lifecycle, ownership, progress tracking, and reporting.

    Progent's Call Center consulting expertise can guide you in creating an effective new Call Center or improving your existing organization, identifying or enhancing Help Desk Call Center software products to meet the particular requirements of your company, or adding temporary phone support staff to supplement your existing Help Desk Call Center group to deal with demanding events like software transitions, major upgrades, or rolling out new business software.

    Progent's Help Desk Call Center team of seasoned network experts provides your customers in Corpus Christi Texas instant communication with an efficient network service group with substantial experience offering telephone-based consulting and remote troubleshooting for computer environments powered by UNIX/Linux, Solaris, macOS and OS X, Cisco, or Microsoft technology. Progent's charter is to give the Call Center the reputation as a solid driver of company efficiency, and Progent's policy is to resolve instead of simply record technical problems.

  • Applications Support: Training, Programming, and Troubleshooting
    Progent's Applications Experts Team offers remote and in-depth engineering support and training in special business application fields such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management (CRM). Progent also offers consulting, custom programming, and training for Microsoft applications such as Microsoft CRM, MS Office Project, Office Word, and MS Excel. To find out more concerning Progent's expertise, custom development, and training offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Team.

    Progent's Apple Mac consultants can promote the imaginative facets of Apple Mac computing by delivering phone-based help services and education in graphics, audio, and motion video. Progent's consultants can provide help in a range of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, Final Cut Pro, and After Effects. Progent's consultants can also help you with common procedures like capturing or digitizing audio or video or establishing an audio/video production studio.

    Remote Network and Server Monitoring Services
    Progent can provide businesses in Corpus Christi Texas online network and server monitoring support centered around MS System Center Operations Manager IT infrastructure monitoring, enhanced by Progent to fit your business so your network support is proactive and automated. By detecting looming issues before they evolve into downtime, automated monitoring can avoid inconvenient and costly service breakdowns. Progent can also utilize server and infrastructure monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or Apple macOS and OS X networks, Microsoft networks, or environments that support a mix of OS platforms.

How Your Corpus Christi Texas Business Can Contact Progent's Remote Technical Support Experts
To contact Progent about urgent online assistance with UNIX, Linux, Sun Solaris, or macOS and OS X environments, go to Progent's Emergency Remote Support, telephone 1-800-993-9400, or visit Contact Progent.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services




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    Lync 2013, now called Skype for Business, enables organizations of any size to create a manageable and secure communications ecosystem that supports the modern BYOD computing model with IM, presence, web conferencing with app sharing and whiteboard, as well as IP and PSTN calling enabled for a broad range of stationary PCs and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts and system integrators can assist your company to evaluate the business benefits of Lync 2013, create an in-house, cloud-based (with Microsoft Lync Online) or hybrid topology appropriate for your current and long-term plans, implement Lync 2013 in a way that expedites your return on investment, and provide live webinar and on-premises training to your management staff and users. Progent has in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync 2013 with popular Microsoft Office and Office 365 applications including Outlook clients and PowerPoint.

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    Progent offers affordable online access to engineers with expertise in a broad range of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations plus notebooks and handhelds. Progent offers expertise for leading data protection products including Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and Oracle Solaris FLARs. Progent's consultants can assist you to design, enhance, or troubleshoot data backup solutions for a variety of topologies including on-premises, edge to datacenter, cloud, or a mix.

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    Progent's Microsoft-certified consultants offer online or in-person support to help organizations of any size to design, implement, manage, and repair a backup/restore system built around System Center 2012 Data Protection Manager (SCDPM 2012). Progent can help you to migrate from earlier versions of Data Protection Manager or from another backup system, and Progent can integrate your SCDPM 2012 implementation for on premises, cloud-based, or hybrid environments. Progent can provide occasional help for resolving especially challenging problems, or comprehensive project management support. Progent can also assist your business to incorporate SCDPM 2012 into a comprehensive disaster recovery strategy.

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    Progent is one of the most qualified information technology support companies for integrating email and messaging systems powered by Exchange 2000. Progent is skilled in helping small and mid-size businesses get all the benefits of Exchange Server 2000 for common situations such as upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail environment, and using managed services for your Microsoft Exchange 2000 Server administration.

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    Progent's Cisco CCIE-certified network infrastructure consultants offer high-level support services for Cisco Unified Communications Manager (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server failover systems.

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    Microsoft has made a strong effort to enable seamless hybrid ecosystems that integrate Office 365 and on-premises Exchange systems. This allows you to have some Exchange mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist you with any facet of planning, integrating and troubleshooting your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver as-needed expertise to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is successfully completed on time and within budget.

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    Microsoft supports seamless hybrid environments that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have specific Exchange mailboxes hosted at your physical datacenter and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can help you with any facet of planning, implementing and debugging your hybrid Exchange network. Progent's Exchange specialists can provide as-needed support to help you resolve challenging technical issues and also offer comprehensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and within budget.

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    Progent's wireless site survey services help you to design, install and debug a Wi-Fi network optimized for your environment, providing your business a wireless solution that has the coverage, performance, capacity, QoS, security, and roaming capability your company requires. Wi-Fi site survey services from Progent include online predictive analysis for planning a wireless network and on-premises site survey services for confirming, optimizing, and debugging a functioning Wi-Fi LAN.

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    For enterprise project management support, Progent can provide the services of senior IT professionals with years of experience in technology management, program development, and business process design for organizations ranging from Big 4 firms to dot-com startups to government agencies. These proven IT managers offer project management skills to assist enterprise clients follow best practices to make sure development or deployment projects are successfully completed on schedule and on budget.

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    Progent can provide enterprise clients the services of a NetApp-certified consultant to deliver online or onsite expertise for NetApp's entire portfolio of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud architecture, SnapMirror data replication, SnapVauly incremental backup, Virtual Storage Console for VMware vSphere, MultiStore for secure IP space separation, OnCommand Unified Manager Core, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Components of NetApp SAN solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and troubleshooting. Progent offers Tier 3 support to help you to resolve problems with NetApp SAN deployments efficiently following best practices.

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    Progent's Windows Server 2019 disaster recovery/business continuity preparedness consultants can help your business to design a disaster recovery solution built around Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

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