For small businesses in Corpus Christi Texas, Progent provides help for information systems powered by UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a combination of UNIX and Windows technology. Progent has delivered online support to businesses in every state in the U.S. (Refer to Progent's customer testimonials). Progent also offers the expertise of CCIE-qualified engineers for complex connectivity issues, plus the services of CISSP-certified security engineers to help with advanced security architecture and business continuity preparedness.
Progent's online technical support engineers offer exceptional value due to the fact that they are equipped with the practical experience and the advanced technology to resolve the majority of information system issues quickly. Efficient support lowers immediate costs since service calls require fewer chargeable minutes. Remote help also eliminates the cost of dispatching a consultant to your site. Your company benefits additionally with indirect costs by minimizing or avoiding network downtime and related costs resulting from business disruption, disgruntled clients, idle employees, and distracted executives.
Progent's pricing model for remote help is designed to stretch your IT service dollar. Progent charges by the minute for telephone-based consulting, so you pay just for the services that you actually get. Unlike typical online support companies, Progent imposes no startup surcharge or minimum fees. Progent's per-minute billing unit and simple model for billing eliminate scenarios where fast repairs manage to end up as substantial tabs. Progent's penchant for solving problems efficiently results in your company conserving money.
Progent's Online Service Tools
Over time, Progent has fine tuned an array of optimized tools and field-proven methodologies that ensure the maximum degree of efficiency for remote engineering help and repair for small company IT systems. Progent offers protected VPN support for gateways from a variety of popular companies such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Checkpoint. Secure VPN technology enables the consultants of Progent's Technical Response Center to access your computer system without compromising network security.
Progent's powerful customer support database application stores detailed histories for all support that Progent's clients have been provided. Progent's team service personnel have the benefit of the specifics of support provided to each Progent client by any Progent consultant. This database of problems and resolutions is organized as a quickly searchable support knowledge base that allows Progent's online technical experts to share their knowledge with the whole team to make sure that the quality of Progent's support services grows over time. Progent's high-level accreditations and close associations with important vendors such as Cisco and Microsoft permit access to additional extensive technical support databases and allow fast access to manufacturers' in-house product engineers so Progent's remote consulting specialists can come up with the best resolutions in the least time.
Initiate Remote UNIX/Linux, Sun Solaris, or macOS and OS X Technical Assistance from Progent
To get started with Progent's remote support in Corpus Christi Texas or to find out additional information about Progent's phone support programs, contact Progent at 1-866-PROGENT (866-776-4368) or visit Contact Progent. If your company has a critical need for network help, go to Immediate Emergency Support.
Remote Support Services Available from Progent
Progent's remote support professionals possess certified skills in a comprehensive set of disciplines. This broad range of capability allows Progent's engineers to resolve virtually any problem that may take place in a small business information system. Certifications held by Progent consultants in UNIX-family platforms include Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco certifications owned by Progent technical support experts include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.
To support companies with multi-OS environments, Progent also provides the skills of engineers with high-level Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager Engineers, CISSP network security experts, and Information System Security Architecture Professional (ISSAP) consultants.
Online support available from Progent to companies in Corpus Christi include:
Additional Consulting Services Offered by Progent
UNIX, Linux, Sun Solaris, and macOS and OS X Expertise
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based consulting services cover a broad range of information technology including system architecture, email systems, system and process security, UNIX/Linux and Microsoft Windows integration, virtual server technologies for server hardware consolidation and easy administration, and transitioning from older applications to the latest Microsoft Windows or Linux-powered solutions. Progent's team-oriented approach to resolving network problems enables quick escalation, if necessary, to consultants with appropriate expertise to tackle challenging situations. This expedites repair of critical problems, minimizes lost productivity, and cuts service costs.
Progent's UNIX/Linux support engineers can offer urgent phone-based help for analyzing problems affecting UNIX, Linux, or Solaris systems powered by popular versions of UNIX including:
Major Linux variants for which Progent offers expertise include:
- macOS and OS X
- IBM AIX Open UNIX
- HP-UX (Hewlett Packard UNIX)
- SCO UNIX
- Silicon Graphics IRIX (SGI/IRIX)
- SUSE Linux
- Debian GNU/Linux
- Slackware Linux
Talk to a Cisco CCIE for Complex Network Troubleshooting
The Cisco Certified Internetwork Expert certification is the top recognition for network professionals, and indicates an individual's networking skills at the expert level. Cisco CCIEs can deal with even the most complex problems occurring in network design, deployment, administration, protection, and problem solving. CCIEs work on a privileged basis with Cisco's in-house engineers in isolating anomalies with IOS network administration utilities and developing alternate approaches or identifying program patches. Cisco CCIEs are an exceptional cost-effectiveness because their depth of expertise enables them to find solutions for the most complex problems rapidly. In typical cases, less experienced consultants can wrestle for many hours or days with the same tasks that a Cisco CCIE can dispose of in minutes.
Few service providers make CCIEs accessible to support small and medium sized businesses. Progent can provide quick phone access to a Cisco authorized CCIE so you can receive immediate help for serious network infrastructure problems that are crippling business productivity but are outside the experience of your ordinary computer support group or consultant. Progent's CCIE consultants can communicate with your computer system by means of advanced on-line support technology to provide quick, secure, and affordable analysis and repair.
Progent's Cisco-qualified CCIEs can provide consulting for the entire range of Cisco's industry-leading selection of infrastructure appliances such as PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module (FWSM), protected high-speed and integrated services routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed APs, Voice over IP (VoIP) phones and systems, Catalyst family switches, plus VPN products.
Certified MS Windows Expertise
Progent's Microsoft-premier online service professionals can deliver network repair and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your company the assistance of consulting professionals who can help you with a wide range of technology support such as
Windows Server 2012 R2 integration,
Windows Server 2008 R2 set up,
Microsoft Exchange 2019 Server integration,
Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 consulting,
Microsoft Exchange 2010 management,
SharePoint 2016 migration and hybrid integration support,
SharePoint 2019 design and configuration, Microsoft Teams planning and integration, Skype for Business Server migration support, Microsoft Lync Server 2013 management and Microsoft Office Communications Server troubleshooting, Microsoft Forefront TMG administration and ISA Server migration, MS SQL Server 2019 planning and deployment consulting, Microsoft SQL Server 2017 consulting, SQL Server 2016 integration and development, and Microsoft SQL Server 2014 consulting,
Systems Center Operations Manager (SCOM) system monitoring and reporting,
Project Server training,
SBS Server support, and
Windows 2012 R2 Essentials migration and cloud integration.
Progent in addition can deliver a broad array of remote desktop services such as Windows 7 migration help, moving to 64-bit workstation applications, integrating Microsoft Office 2010, and streamlining Business Desktop Deployment.
CISSP and ISSAP Premier System Security Professionals
Progent's accredited CISM and CISSP security consultants can provide a range of system protection solutions to improve the defenses of your UNIX/Linux, Solaris, Mac or Windows network against assaults or help your company to clean up rapidly after a damaging breach. Security services offered by Progent cover comprehensive security analysis using utilities such as GFI LANguard NSS, NMAP Port Scanner, and software from Solar Winds tools and Nikto; rapid recovery from virus and worm assaults; installing firewalls; building secure techniques for off-site and mobile access; defending your email infrastructure from spam and DHA attacks; and instituting round-the-clock proactive monitoring.
- Hybrid Cloud Integration
Progent offers advanced online consulting to help organizations of any size integrate their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services (AWS). Progent can assist your it team to design and manage cost-effective ecosystems that support Windows and Linux operating systems and apps in both cloud-based systems or in hybrid topologies that combine physical resources as well as cloud services. To help you to integrate public clouds with physical datacenters, Progent offers a variety of public cloud integration support services that include Office 365 integration with on-premises Exchange, Azure hybrid cloud solutions, Amazon AWS hybrid cloud integration support, Amazon Web Marketing Service development and troubleshooting, and Google Cloud integration consulting. Progent has more than 20 years of background providing high-level consulting support online, and Progent can make sure you successfully carry out your cloud migration initiatives on schedule and within your budget.
Progent offers the skills of world-class online consulting experts for special IT projects that small companies often need. Progent's rates for ongoing consulting projects are set based on the level of expertise of the engineers involved. Progent's background in these important areas of computer technology enables customers to complete critical projects within budget and on time. Progent's project-based remote engineering solutions include:
How Your Corpus Christi Texas Company Can Contact Progent's Remote Technical Support Professionals
Help Desk Call Center Support
Progent's Help Desk service offerings for small and midsize companies with environments that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products include comprehensive Help Desk outsourcing, Virtual Help Desk support services, and Helpdesk consulting. Progent's Standard Help Desk support services are ideal for small businesses who don't have the money or time to support an internal Help Desk Call Center but who need fast response from a dependable Help Desk with proficient telephone support plus the in-depth expertise to escalate complex tasks to advanced consultants.
Progentís shared Help Desk services allow your IT organization to share the load for Help Desk support transparently between your IT team and Progent's large roster of certified desktop support technicians and matter experts (SMEs). Progentís Help Desk sharing service is a collaborative service desk solution based on the top professional services automation platform for managing service requests, ticketing, accountability, status tracking, and reporting.
Progent's Help Desk Call Center consulting expertise can support you in creating an effective new Help Desk Call Center or improving your existing one, selecting or customizing Help Desk software to meet the unique needs of your corporation, or adding occasional online staff to supplement your existing Help Desk Call Center team to handle unusually busy situations such as software migrations, mass updates, or rolling out brand new applications.
Progent's Help Desk Call Center team of veteran network consultants gives your workers in Corpus Christi Texas fast access to a dependable support resource with substantial background offering telephone-based support and online repair service for networks based on UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's focus is to earn the Help Desk Call Center the reputation as a solid enabler of company performance, and Progent's policy is to resolve and not merely track IT problems.
Business Applications Support: Education, Development, and Troubleshooting
Progent's Applications Consulting Team offers online advanced consulting expertise and training in key application fields including ERP, Manufacturing Requirements Planning, customizing accounting packages, and CRM. Progent also can provide expertise, custom development, and education for popular Microsoft business applications such as CRM, Project, MS Word, and Microsoft Office Excel. For more about Progent's expertise, customization, and training offerings for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Services.
Progent's Apple Mac professionals can support the imaginative components of Apple Mac environments by providing remote help services and education in graphics, sound, and video. Progent's consultants offer help in a large selection of Apple Mac creative tools such as Photoshop, Illustrator, InDesign, QuarkXPress, MOTU Digital Performer, Apple Final Cut Pro, and After Effects. Progent's Mac specialists can also assist you with common projects like capturing or digitizing audio/video or establishing an audio/video post production studio.
Remote Network and Server Monitoring Support
Progent can provide businesses in Corpus Christi Texas remote network monitoring services centered around MS System Center Operations Manager network monitoring, enhanced by Progent to accommodate your business so that your IT maintenance is proactive and automated. By exposing looming issues before they grow into downtime, automated monitoring can ward off stressful and expensive service breakdowns. Progent can also provide help with network monitoring products like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX/Linux, Sun Solaris, or macOS and OS X networks, Windows environments, or networks that support a combination of operating systems.
To contact Progent about urgent phone-based assistance with UNIX, Linux, Solaris, or Apple macOS and OS X networks, visit Progent's Emergency Online Support, phone 1-800-993-9400, or go to Contact Progent.
South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.
Progent locations in South Central Texas