Urgent Remote Consulting for Corpus Christi Texas UNIX, Linux, or Solaris NetworksFor small businesses located in Corpus Christi Texas, Progent offers help for computer systems based on UNIX, Linux, Solaris, or Apple macOS and OS X or for networks that include a mix of UNIX-family systems and Microsoft platforms. Progent has delivered online troubleshooting to companies in every state in the United States. (Refer to Progent's customer testimonials). In addition, Progent offers the consultation Cisco CCIE network specialists for challenging infrastructure issues, plus the services of CISSP-certified security engineers to help with high-level security design and disaster recovery preparedness.

Progent's online support engineers represent excellent value due to the fact that they have the real-world experience and the advanced tools to resolve most information system problems quickly. This lowers direct expenses since solutions take up fewer chargeable consulting minutes. Remote support also eliminates the expense of dispatching a consultant to your location. Your company saves additionally with incidental costs by reducing or avoiding network downtime and associated costs stemming from business disruption, disgruntled customers and vendors, unproductive employees, and de-focused executives.

Progent's billing model for online help is structured to maximize the impact of your IT service dollar. Progent charges on a per-minute basis for phone assistance, so you pay just for the support that you receive. In contrast to typical online support organizations, Progent requires no service activation surcharge or minimum job duration. Progent's one-minute billing unit and clean model for billing avoid situations where quick solutions manage to end up as large bills. Progent's penchant for dealing with technical issues quickly translates into your business saving money.

Progent's Online Support Technologies
Over the years, Progent has fine tuned a collection of customized technologies and field-tested processes that promote the maximum degree of effectiveness for online consulting and troubleshooting for small company computer systems. Progent provides secure Virtual Private Network support for gateways from multiple popular vendors such as Microsoft, Cisco, Juniper/NetScreen, Netscreen and Watchguard. Protected VPN access permits the engineers of Progent's remote service group to access your computer system without compromising corporate security.

Progent's highly evolved technical support database application maintains comprehensive documentation for the service that Progent's clients have received. Progent's authorized service personnel have access to the records of support delivered to every Progent client by any engineer. This history of problems and solutions is organized as an easily exploitable internal knowledge base that permits Progent's online technical engineers to communicate their experiences with the whole team to make sure that the effectiveness of Progent's support improves over time. Progent's advanced certifications and working associations with major industry leaders such as Cisco and Microsoft make available other vast technical knowledge bases and allow priority access to manufacturers' internal support staff with the result that Progent's online service experts are able to come up with the most efficient resolutions in the least time.

Initiate Remote UNIX, Linux, Sun Solaris, or Apple macOS and OS X Technical Support from Progent
To get started with Progent's remote support in Corpus Christi Texas or to find out more about Progent's online support options, call Progent at 1-866-PROGENT (866-776-4368) or refer to Contact Progent. If you have a critical need for network help, go to Immediate Emergency Support.

Phone-based Network Support Services Offered Progent
Progent's remote technical service professionals offer certified skills in an extensive set of disciplines. This wide range of capability permits Progent's engineers to address practically any crisis likely to take place in a small or midsize company network. Credentials held by Progent consultants in UNIX-family platforms include Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Cisco credentials owned by Progent service consultants include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Associate.

To support clients with mixed-operating system environments, Progent also offers the support of consultants with high-level Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP network security specialists, and Information System Security Architecture Professional (ISSAP) engineers.

Online technical services available from Progent to clients in Corpus Christi include:

Special Support Services Offered by Progent
Progent offers the services of seasoned online consulting experts for special IT projects that small companies often need. Progent's rates for longer-term development or consulting tasks are determined based on the level of expertise of the engineers assigned. Progent's experience with these important areas of information technology enables customers to complete major initiatives within budget and on time. Progent's special online consulting solutions include:
  • Help Desk Call Center Services
    Progent's Help Desk support programs for small and midsize companies with networks based on UNIX/Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft technology include full-service Help Desk Call Center outsourcing, Virtual Help Desk services, and Helpdesk consulting. Progent's Standard Call Center support services are well suited for small organizations who don't have the budget to build and maintain an internal Help Desk but who need fast access to an efficient Help Desk with proficient telephone support plus the available expertise to escalate the most challenging trouble tickets to advanced engineers.

    Progentís Co-managed Help Desk services make it possible for your business to share the load for Help Desk support transparently between your IT staff and Progent's nationwide pool of veteran technical support engineers and matter experts (SMEs). Progentís Co-managed Help Desk service is an advanced service desk solution built around the leading professional services automation (PSA) tool for handling end-user service requests, ticket lifecycle, ownership, status tracking, and reporting.

    Progent's Call Center consulting services can guide you in establishing an effective new Call Center or enhancing your current one, evaluating or customizing Help Desk application software to handle the special requirements of your company, or providing temporary phone support personnel to reinforce your internal Call Center team during unusually busy scenarios such as software migrations, major upgrades, or rolling out new business software.

    Progent's Help Desk Call Center staff of veteran information technology experts offers your computer users in Corpus Christi Texas quick access to a large network service resource with extensive experience offering telephone-based support and remote troubleshooting for IT systems that incorporate UNIX/Linux, Sun Solaris, Apple macOS and OS X, Cisco, or Microsoft components. Progent's focus is to earn the Help Desk Call Center perception as a key contributor to business performance, and Progent's intent is to solve and not just track technical problems.

  • Business Applications Services: Education, Custom Development, and Troubleshooting
    Progent's Applications Experts Team provides phone-based advanced consulting support and training in special business application areas that include ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management (CRM). Progent also can provide consulting expertise, programming, and education for Microsoft applications such as Microsoft CRM, Office Project, MS Office Word, and MS Excel. To learn additional information about Progent's consulting, custom programming, and education offerings for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.

    Progent's Mac consultants can support the imaginative facets of Mac computing by offering remote consulting support and training in imaging, audio, and motion video. Progent's consultants offer assistance in a variety of Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, Apple Final Cut Pro, and Adobe After Effects. Progent's consultants can also assist you with common jobs such as capturing or digitizing audio/video or configuring an audio/video production studio.

    Remote Network and Server Monitoring Support
    Progent offers companies in Corpus Christi Texas online computer system monitoring support powered by MS Operations Manager IT infrastructure monitoring and reporting, customized by Progent to fit your environment so your network support is proactive and automated. By spotting emerging issues before they cause full-scale emergencies, system monitoring can head off disruptive and costly network crises. Progent can also use server and infrastructure monitoring utilities such as Nagios and MRTG to diagnose UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, Microsoft systems, or networks based on multiple OS platforms.

How Your Corpus Christi Texas Company Can Contact Progent's Online Service Professionals
To contact Progent about emergency remote help with UNIX, Linux, Sun Solaris, or Apple macOS and OS X computer systems, visit Progent's Emergency Phone-Based Support, telephone 1-800-993-9400, or see Contact Progent.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services

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  • Cisco ASA 5500-X Firewall with Firepower Consulting
    Professional Cisco ASA and VMware

    The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services provide significantly more bang for the buck than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can help you to manage your legacy PIX or Cisco ASA 5500 security appliances or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your business to plan, deploy, tune, administer and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

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    Computer Consultant ISA Server 2006

    Application Publishing with ISA Server 2006 allows greater control over intranet resources while enabling increased productivity by making these applications accessible to legitimate remote or mobile users. ISA Server 2006 helps guard corporate applications, services, and information across all network components with stateful packet inspection and comprehensive publishing tools. Progent's Microsoft-expert Internet Security and Acceleration Server experts can help you design, install, set up, and maintain ISA Server on your network so your company benefits from a highly functional and affordable balance of security, productivity, and performance.

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    Progent is a leader in affordably delivering enterprise-class network support to small companies. Progent's achievement in addressing the network support needs of the chronically underserviced small business market is the cumulative result of major technical and process breakthroughs that have removed much of the conventional expenses out of managing IT support, added unprecedented technical skill into the support mechanism, and significantly streamlined the repair process.

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  • Sacramento - Carmichael 24-7 Microsoft MCDBA Consulting Part-Time Job Microsoft Engineer Subcontractor Sacramento CA
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  • Top Rated Online Wireless Site Survey Remote Consulting
    Online Wireless Site Survey Support and Setup

    Progentís Wireless Site Survey helps you to design and implement a Wi-Fi WLAN adapted to your facilities, providing your business a wireless solution that delivers the coverage, performance, load-handling capability, Quality of Service, security, and hand-off ability your company requires. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more comprehensive on-premises service.

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  • Small Business IT Consulting Small Business installation and Administration

  • Migration SQL Server 2008
    Applications Consulting SQL Server

    Progent's Microsoft-certified SQL Server application programmers and DBAs can provide remote consulting to help businesses of any size to create, administer, and troubleshoot applications powered by Microsoft's SQL Server platform and .NET framework. Progent's SQL Server experts offer help with any facet of the application life cycle in solutions that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.

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    Wireless Network IT Consultants

    Progentís wireless professionals can help small organizations design, choose, evaluate, configure and maintain protected building-to-building wireless bridging products that integrate transparently into your existing network while offering a degree of security that equals or exceeds wireline connections. Progent offers expertise in wireless network technology from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can show you how to identify and install the wireless connectivity solutions that match your company requirements.

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