Fast Online Support for Corpus Christi Texas UNIX or Linux NetworksFor small companies in Corpus Christi Texas, Progent provides support for networks based on UNIX, Linux, Sun Solaris, or macOS and OS X or for networks that feature a combination of UNIX and Windows technology. Progent has provided remote troubleshooting to companies in all 50 states in the U.S. (See Progent's customer recommendations). In addition, Progent can furnish the consultation CCIE-qualified engineers for complex infrastructure issues, plus the services of CISA and CISSP-certified security engineers to help with advanced security design and disaster recovery preparedness.

Progent's online technical support engineers represent exceptional leverage because they are equipped with the practical background and the sophisticated technology to solve the majority of network issues rapidly. This reduces direct expenses since service calls require a smaller number of chargeable minutes. Online help also avoids the cost of dispatching a consultant to your office. Your company benefits even more in indirect costs by minimizing or avoiding network downtime and associated costs due to business discontinuity, upset customers and vendors, idle employees, and de-focused executives.

Progent's pricing model for remote help is designed to maximize the impact of your network support dollar. Progent charges per minute for phone consulting, so you pay just for the support that you actually get. In contrast to typical remote service firms, Progent imposes no initialization surcharge or minimum fees. Progent's one-minute granularity and simple model for pricing do away with situations where speedy. minor repairs manage to end up as substantial tabs. Progent's skill at dealing with problems quickly translates into your business spending less money.

Progent's Online Service Technologies
Over time, Progent has refined an arsenal of customized tools and field-tested processes which ensure the maximum level of effectiveness for remote engineering help and repair for small and midsize company information systems. Progent offers safe Virtual Private Network support for gateways from a variety of leading companies such as Microsoft, Cisco, Juniper, Netscreen and Checkpoint. Secure VPN connectivity enables the engineers of Progent's online support team to communicate with your system without compromising system security.

Progent's proprietary technical support database application keeps thorough records of the service that Progent's clients have been provided. Progent's team engineers have the benefit of the history of services rendered to each client by every engineer. This database of issues and fixes is organized as a readily exploitable internal knowledge base that allows Progent's remote technical professionals to share their knowledge company-wide to ensure that the efficiency of Progent's technical support improves daily. Progent's advanced accreditations and close associations with major vendors such as Cisco and Microsoft make available additional vast technical databases and allow quick response from manufacturers' in-house engineering staff with the result that Progent's online service specialists are able to find the best solutions promptly.

Initiate Online UNIX, Linux, Solaris, or Apple macOS and OS X Network Support from Progent
To get started with Progent's phone services in Corpus Christi Texas or to learn additional information about Progent's online support programs, call Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If your company has an urgent requirement for network support, go to Immediate Urgent Support.

Remote Technical Services Available from Progent
Progent's phone-based technical support experts have credentials in an extensive array of technologies. This broad scope of IT skills allows Progent's consultants to address almost any crisis that may crop up in a small business information system. Certifications awarded to Progent consultants in UNIX/Linux technologies include Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Cisco credentials owned by Progent service experts include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, CCVP, and Design Professional.

To support businesses with mixed-platform environments, Progent also offers the services of engineers with advanced Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's security engineers include Certified Information Security Manager (CISM) consultants, CISSP-certified cybersecurity experts, and Information System Security Architecture Professional (ISSAP) engineers.

Phone-based support Offered by Progent to customers in Corpus Christi include:

  • UNIX, Linux, Solaris, and Apple macOS and OS X Expertise
    Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X online support services address a broad range of computer technology including network architecture, messaging solutions, system and operational security, UNIX and Windows coexistence, VMware technologies for server hardware economization and easy management, and transitioning from older systems to current Windows or Linux-powered environments. Progent's team-oriented approach to resolving technical issues promotes fast escalation, when required, to consultants with task-relevant experience to tackle challenging situations. This expedites solutions of critical problems, reduces lost productivity, and cuts support expense.

    Progent's UNIX/Linux support engineers can offer urgent online help for analyzing anomalies affecting UNIX/Linux systems based on popular derivatives of UNIX including:

    • macOS and OS X
    • Solaris
    • IBM AIX Open UNIX
    • HP-UX
    • Berkeley UNIX (BSD)
    • SCO UNIX
    • Silicon Graphics IRIX
    Major Linux variants for which Progent offers expertise include:
    • RedHat Linux
    • SUSE Linux
    • Debian GNU/Linux
    • Slackware

  • Contact a Cisco Certified Internetwork Expert for High-level Infrastructure Troubleshooting
    Cisco CCIE Consultants for Corpus Christi TexasThe Cisco CCIE certification is the premier accreditation for network engineers, and validates an individual's networking knowledge at the expert level. Cisco CCIEs know how to handle even the most difficult challenges surrounding network infrastructure design, integration, management, security, and repair. Cisco qualified CCIEs operate on a privileged basis with Cisco's internal engineers in analyzing anomalies with IOS network administration utilities and coming up with alternate approaches or locating software updates. Cisco qualified CCIEs provide exceptional cost-effectiveness because their depth of expertise enables them to find solutions for the most difficult problems rapidly. In common instances, less seasoned engineers can struggle for many hours or even days with the same problems that a Cisco CCIE can resolve in minutes. Few consulting providers make Cisco CCIEs available to assist small and medium sized companies. Progent offers quick telephone access to a CCIE so your company can receive timely assistance for complex network issues that are impacting worker productivity but are beyond the scope of your local network support personnel. Progent's Cisco-qualified CCIE support experts can communicate with your environment using state-of-the-art on-line troubleshooting tools to provide efficient, safe, and affordable analysis and remediation. Progent's CCIEs can provide expertise in the complete line of Cisco's popular family of infrastructure devices such as PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst FWSM modules, secure high-speed and integrated services routers, Aironet wireless access points, Meraki cloud-managed access points, VoIP systems, Catalyst family switches, plus VPN solutions.

  • Authorized MS Windows Support
    MS Windows Experts for Corpus Christi TexasProgent's Microsoft-expert online support professionals offer network troubleshooting and IT help for the complete line of Microsoft server products. Progent is a Microsoft Partner and can offer your organization the assistance of support engineers who can assist your company with a wide variety of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 R2 set up, MS Exchange 2019 Server deployment, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 monitoring and support, SharePoint 2016 migration and hybrid integration support, SharePoint 2019 planning and configuration, Microsoft Teams migration expertise, Microsoft Skype for Business planning and deployment support, Microsoft Lync Server integration and Microsoft Communications Server 2007 troubleshooting, Forefront TMG management and ISA Server migration, Microsoft SQL Server 2019 integration expertise, MS SQL Server 2017 consulting, Microsoft SQL Server 2016 migration and programming, and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager network monitoring and reporting, Project Server and Server Online training, SBS Server support, and Windows Essentials cloud integration.

    Progent in addition offers a full range of online PC desktop services including Windows 7 integration, upgrading to 64-bit workstation applications, integrating Office 2010, and automating desktop configuration.

  • CISM and CISSP Certified Network Security Consultants
    CISSP Certified System Security Consultants for Corpus Christi TexasProgent's qualified CISSP, ISSAP, and CISM network security consultants can provide a range of system protection services to bolster the immunity of your UNIX/Linux, Solaris, Apple Mac or Windows network against assaults or assist your business to recover rapidly after a damaging breach. Security services offered by Progent cover comprehensive network security evaluation using utilities such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Nikto; rapid recuperation from virus and worm attacks; setting up firewalls; establishing secure architectures for off-site and mobile connectivity; guarding your messaging system against viruses, spam and DHA attacks; and instituting 24x7 proactive monitoring.

  • Hybrid Cloud Integration
    Azure Integration ConsultantsProgent can provide advanced online support services to help organizations of all sizes connect their IT infrastructure with popular public cloud platforms such as Azure and Amazon Web Services. Progent can help your it team to plan and administer cost-effective environments that support Windows and Linux operating systems and apps in either cloud-centric systems or in hybrid architectures that seamlessly combine physical IT assets along with public clouds. To assist you to integrate public clouds with networks, Progent can provide a range of public cloud integration support services that include Office 365 Exchange Online integration with on-premises Exchange, Azure hybrid cloud solutions, Amazon AWS hybrid cloud migration, Amazon Web Marketing Service programming and debugging, and Google Cloud Platform integration expertise. Progent has over two decades of background providing advanced consulting support online, and Progent can help you successfully carry out your cloud migration initiatives quickly and within your budget.
Special Support Programs Offered by Progent
Progent can provide the services of seasoned remote consulting professionals for special IT projects that small businesses often request. Progent's rates for ongoing consulting projects are determined according to the level of expertise of the consultants assigned. Progent's experience with these important areas of information technology allows clients to execute critical projects within budget and on time. Progent's special remote consulting services include:
  • Help Desk Expertise
    Progent's Help Desk Call Center support programs for small and midsize companies with networks that incorporate UNIX, Linux, Solaris, Apple macOS and OS X, Cisco, or Microsoft platforms include full-service Help Desk outsourcing, Virtual Helpdesk support services, and Helpdesk operations consulting. Progent's Standard Call Center services are a convenient solution for smaller organizations who lack the budget to support an in-house Help Desk Call Center but who need quick communication with an efficient Help Desk with proficient telephone assistance plus the available expertise to escalate complex trouble tickets to advanced consultants.

    Progentís Help Desk sharing services allow your IT organization to share the load for Help Desk services transparently between your in-house IT staff and Progent's large roster of certified desktop support technicians and subject matter experts. Progentís Help Desk sharing service is an advanced service desk solution based on the top PSA platform for managing end-user service requests, ticket lifecycle, accountability, status tracking, and reporting.

    Progent's Help Desk Call Center consulting expertise can assist you in building an efficient new Call Center or revamping your existing organization, identifying or enhancing Help Desk Call Center software products to meet the special needs of your corporation, or providing occasional online staff to work with your internal Help Desk resources during demanding situations like software transitions, major upgrades, or installing brand new business software.

    Progent's Help Desk team of experienced information technology consultants offers your customers in Corpus Christi Texas instant contact with a large support group with extensive experience providing telephone-based consulting and remote troubleshooting for IT systems that incorporate UNIX, Linux, Sun Solaris, macOS and OS X, Cisco, or Microsoft products. Progent's charter is to earn the Help Desk the reputation as a crucial driver of company efficiency, and Progent's intent is to solve and not merely record IT issues.

  • Applications Services: Education, Customization, and Problem Solving
    Progent's Applications Experts staff provides phone-based and in-depth engineering expertise and education in specific business application areas that include Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can deliver consulting expertise, custom programming, and training for popular Microsoft business applications including Microsoft CRM, MS Project, Microsoft Office Word, and MS Office Excel. To read more concerning Progent's consulting, programming, and education services for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

    Progent's Apple Mac consultants can support the imaginative facets of Mac computing by delivering phone-based consulting services and training in imaging, sound, and video. Progent's consultants offer help in a range of Mac applications including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent's Mac experts can also assist you with specific projects such as scanning or digitizing audio/video or building an audio/video post production lab.

    Remote Network Monitoring Support
    Progent offers companies in Corpus Christi Texas online network and server monitoring services based on MS Operations Manager IT infrastructure monitoring, enhanced by Progent to accommodate your environment so that your IT maintenance is proactive rather than reactive. By uncovering potential issues before they evolve into crashes, proactive monitoring can ward off stressful and costly network crises. Progent can also utilize network monitoring utilities like Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or Apple macOS and OS X systems, Microsoft networks, or environments powered by multiple OS platforms.

How Your Corpus Christi Texas Business Can Contact Progent's Remote Support Professionals
To get in touch with Progent about emergency phone-based help with UNIX/Linux, Sun Solaris, or macOS and OS X environments, visit Progent's Nationwide Remote Help, phone 1-800-993-9400, or refer to Contact Progent.

South Central Texas Contact Information:
Progent offers consulting services and onsite technical support throughout Central and South Texas.

Onsite IT Consulting
Progent locations in South Central Texas

City Address Phone Link
Austin 700 Lavaca St, Suite 1400
Austin, TX 78701
United States
(737) 204-0155 Austin Network Support Services
Corpus Christi 710 Buffalo Street
Corpus Christi, TX 78401
United States
(361) 356-3700 Corpus Christi Network Support Services
San Antonio 110 E Houston Street
San Antonio, TX 78205
United States
(210) 750-3330 San Antonio Network Support Services

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    Progentís Microsoft certified experts offer a range of support services for Microsoft Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and ERP platform based, like all Microsoft financial tools, on the expandable and familiar foundation of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable solution for managing and integrating accounting, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and configure, and with its segmented design you can purchase only the functions you currently require, with the ability to expand clients and increase functionality in the future. Progentís Microsoft Dynamics GP consulting experts can help you deploy, configure and manage the latest version of Dynamics GP or upgrade efficiently from an older release.

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    Progent offers a wide range of affordable services to help your company to install, configure, troubleshoot, and manage desktop PCs and laptops powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent can offer on-premises or remote help for single machines or laptops or help you to design and implement a large-scale rollout of new or revised OS platforms and business applications. Progent can also supply consultants and technicians to help your company to prepare for and complete a company move or merger designed to produce minimal disruption of your business.

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    Progentís Microsoft-certified consultants can provide small and midsize businesses IT consulting, support, and repair services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and data. SharePoint Portal Server provides a central location for your employees or customers to connect to, manage, distribute and interact with useful information, files, and software and to interact with one another. It enables quicker and better decisions, more efficient sharing across teams and more economical business practices. The main objective of SharePoint Server is to bring together, in a productive way, all of the many sources of information available inside and outside a business network. Windows SharePoint Services join employees, clients, teams and major tasks with the knowledge theyíve created in a manner that makes data convenient to find, retrieve and apply.

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    Progent's Microsoft-certified engineers offer advanced expertise in implementing, managing and troubleshooting any edition of Project, Microsoft Project Server, and Microsoft Project Online and can provide a wide variety of cost-effective online consulting services based on industry best practices to assist organizations of any size to get all the advantages of this powerful project management solution. Services available from Progent include system planning, installation and upgrades, setting up safe file and status sharing among local and remote or mobile users, network optimization, and customized online training classes.

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    Progent's expert support team can show you how to define and implement a smooth in-place Microsoft Exchange 2007 migration strategy that avoids network downtime, reduces long-term service demands, and makes your Exchange 2007 Server easy to manage. For complicated multiple server or multi-site upgrades, Progent offers the knowledge and experience to complete your project quickly and economically. Progent's Exchange 2007 help, repair, and consulting offerings include assistance with the configuration of third-party enhancements of Exchange Server 2007 and the creation of unified messaging solutions based on Exchange 2007 Server.

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    Progent's Cisco Meraki Wi-Fi access point consultants offer online and onsite support to assist businesses of all sizes to plan, install, maintain, upgrade or debug Wi-Fi systems that utilize Cisco Meraki APs. Progent can assist you to configure and support Meraki-based wireless networks for sites that range from a telecommuter's home or a branch office all the way to a large campus or a multi-site enterprise. Progent can also help you to configure additional Cisco technology such as Catalyst and Nexus switches, ASR routers and ASA firewalls to create a cohesive ecosystem that delivers identical access, responsiveness, security compliance, ease of management and uptime for wired and Wi-Fi users irrespective of their location or device.

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    Progent's Sun Solaris family support experts provide small and mid-size businesses and developers support for administering and supporting Solaris environments that coexist with Microsoft-powered networks. Progent can give your business access to Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISM credentials. This broad array of expertise provides you with an easy single consulting firm to show you how to build and manage a protected and robust cross-platform connectivity and communications environment that supports Sun Solaris and Microsoft coexistence by combining Microsoft Windows with major variants of UNIX including Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO, and Silicon Graphics IRIX or major Linux derivatives including RedHat, SUSE Linux, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware Linux.

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    Progent is one of the most expert information technology support companies for creating email and messaging solutions powered by Microsoft Exchange 2000 Server. Progent specializes in helping small and mid-size businesses get all the benefits of Microsoft Exchange Server 2000 under typical situations such as updating from Exchange 5.5 Server, migration from an ISP-based or POP3 e-mail system, and jobbing out your Microsoft Exchange 2000 Server administration.

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    Progent's certified SharePoint Server 2019 and SharePoint Online experts can provide affordable remote and on-premises consulting, application development, and debugging services for organizations of any size who intend to upgrade to SharePoint 2019 or SharePoint Online from prior versions of SharePoint. Progent can assist customers plan and carry out a cost-effective migration to SharePoint 2019 on premises, SharePoint Online, or a hybrid network model that combines local and cloud-based components into a cohesive intranet solution.

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    Progent's Microsoft-certified engineers can provide advanced support in implementing, managing and debugging all versions of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a wide variety of affordable online support services based on proven best practices to help businesses of all sizes to receive all the benefits of this leading platform. Consulting support available from Progent include system planning, software configuration and migration, strategies for secure file and status sharing among local and offsite users, network optimization, and specialized online training.

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    Progent can provide expert online consulting support to help companies connect their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services (AWS). Progent can help you to plan and administer cost-effective ecosystems that support Windows and Linux operating systems and applications in either cloud-based systems or in hybrid architectures that utilize on-premises resources as well as public clouds. To assist you to incorporate cloud services with networks, Progent can provide a range of public cloud migration services that include Microsoft Azure enterprise hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration support, and Amazon Web Marketing Service development and debugging. Progent has more than 15 years of background providing high-level consulting services online, and Progent can make sure you successfully carry out your cloud integration projects quickly and affordably.

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