Fast Online Technical Support for Corpus Christi Texas IT Networks
Urgent Online Support for Corpus Christi SystemsFor businesses in Corpus Christi Texas, Progent provides online support for networks based on Microsoft Windows, Cisco, macOS and OS, or Linux/UNIX platforms. Progent's Microsoft Premier consulting experts have delivered online troubleshooting to companies in every state in the U.S. (Check out testimonials from Progent's customers.) In addition, Progent offers the consultation services of Cisco CCIE-qualified network specialists to solve complex infrastructure problems, plus the assistance of CISSP-qualified security experts to handle advanced security design and troubleshooting jobs.

Progent's remote support engineers provide exceptional leverage due to the fact that they have the practical experience and are equipped with the advanced technology required to solve the majority of information system problems quickly. This lowers immediate expenses because service calls require fewer chargeable minutes. Online help also eliminates the cost of sending a consultant to your office. Your organization benefits additionally in incidental costs by minimizing or eliminating network outages and associated costs resulting from business discontinuity, upset customers and vendors, unproductive workers, and distracted management. Progent's advanced online technical support know-how is particularly important for organizations that rely on public clouds for vital infrastructure or applications such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon Web Service, Google Cloud Platform, or where onsite IT support may not be an option.

Progent's billing model for online support is structured to leverage your IT service dollar. Progent charges per minute for telephone-based consulting, so you pay just for the support that you actually get. Unlike many remote service companies, Progent requires no initialization surcharge or minimum job duration. Progent's one-minute granularity and simple policy for billing avoid scenarios where quick fixes manage to end up as large tabs. Progent's penchant for dealing with problems quickly means you saves money.

Progent's Remote Consulting and Troubleshooting Services
Through years of experience, Progent has refined an array of customized tools and field-proven methodologies that allow the highest level of efficiency for remote technical support and troubleshooting for IT networks of any size. Progent offers secure Virtual Private Network support for gateways from a variety of popular vendors such as Microsoft, Cisco, SonicWall and WatchGuard. Protected VPN connectivity allows the experts of Progent's online support team to communicate with your system without violating system security.

Progent's proven customer support reporting system includes detailed documentation of all support that Progent's clients have been provided. Progent's authorized engineers have access to the history of services rendered to each customer by any engineer. This history of anomalies and repairs is stored as a conveniently retrievable support database that allows Progent's remote technical engineers to share their knowledge company-wide to make sure that the effectiveness of Progent's support improves over time. Progent's high-level accreditations and working relationships with major technology companies such as Cisco and Microsoft open up other massive support databases and allow priority response from manufacturers' in-house engineering staff with the result that Progent's remote service specialists are able to find optimal solutions promptly.

Online technical support services provided by Progent to businesses in Corpus Christi Texas include:

ProSight Flat-rate IT Services for Small and Medium Size Businesses
Progent provides a family of affordable, flat-rate managed services intended to allow small and mid-size businesses to utilize the same cutting-edge technology deployed by some of the world's top enterprises. Progent's ProSight suite of network monitoring and management services covers all critical areas of modern networking including email protection, security and compliance, cloud-based backup and disaster recovery, network infrastructure health monitoring, virtual server cloud hosting, and network asset documentation management. ProSight managed services include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) solution that utilizes SentinelOne's cutting edge behavior-based machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware assaults like ransomware and file-less exploits, which easily get by traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a single platform to automate the complete malware attack lifecycle including filtering, detection, containment, cleanup, and post-attack forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic system-wide immunization against new attacks. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection managed services deliver ultra-affordable multi-layer protection for physical servers and VMs, desktops, smartphones, and Exchange email. ProSight ESP utilizes adaptive security and advanced machine learning for continuously monitoring and reacting to cyber assaults from all vectors. ProSight ESP provides two-way firewall protection, penetration alerts, device control, and web filtering through leading-edge tools packaged within a single agent managed from a unified console. Progent's data protection and virtualization consultants can assist your business to design and configure a ProSight ESP deployment that addresses your company's specific requirements and that helps you demonstrate compliance with government and industry information protection standards. Progent will help you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and react to alerts that require urgent attention. Progent can also help you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange email filtering.

  • ProSight Data Protection Services (DPS): Managed Backup and Disaster Recovery
    Progent has worked with advanced backup/restore technology vendors to produce ProSight Data Protection Services (DPS), a family of subscription-based offerings that provide backup-as-a-service. ProSight DPS services automate and track your data backup processes and enable transparent backup and fast restoration of vital files/folders, applications, system images, and virtual machines. ProSight DPS helps you protect against data loss resulting from equipment breakdown, natural disasters, fire, malware such as ransomware, human mistakes, malicious insiders, or application bugs. Managed services in the ProSight Data Protection Services family include ProSight Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight ECHO Backup based on Barracuda dedicated hardware, and ProSight MSP360 Hybrid Backup. Your Progent service representative can help you to determine which of these managed services are most appropriate for your network.

  • Patch Management: Software/Firmware Update Management Services
    Progent's support services for patch management offer organizations of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking software and firmware updates to your dynamic information network. In addition to maximizing the security and reliability of your computer network, Progent's patch management services free up time for your IT staff to concentrate on more strategic projects and tasks that deliver the highest business value from your information network. Learn more about Progent's software/firmware update management services.

  • ProSight Duo Two-Factor Authentication: ID Confirmation, Endpoint Remediation, and Protected Single Sign-on (SSO)
    Progent's Duo MFA service plans incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication (2FA). Duo enables one-tap identity verification with Apple iOS, Android, and other personal devices. With 2FA, when you sign into a secured online account and give your password you are requested to confirm who you are via a unit that only you possess and that uses a separate network channel. A wide range of devices can be utilized as this added form of ID validation including a smartphone or wearable, a hardware token, a landline phone, etc. You can designate several verification devices. For details about Duo two-factor identity validation services, visit Cisco Duo MFA two-factor authentication services for access security.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
    ProSight Reporting is an expanding suite of in-depth reporting utilities created to integrate with the industry's top ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to highlight and contextualize critical issues like spotty support follow-through or endpoints with missing patches. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting improves network value, lowers management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading information security companies to deliver centralized control and comprehensive security for all your email traffic. The powerful structure of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-based malware. Email Guard's cloud filter serves as a first line of defense and blocks the vast majority of threats from making it to your security perimeter. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your security perimeter. For more details, see Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Management
    Progent's ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to map, monitor, optimize and debug their connectivity hardware like routers, firewalls, and access points plus servers, printers, client computers and other networked devices. Using cutting-edge RMM technology, WAN Watch makes sure that network diagrams are always updated, captures and displays the configuration of almost all devices on your network, monitors performance, and generates notices when issues are discovered. By automating complex management and troubleshooting activities, WAN Watch can cut hours off common chores such as network mapping, expanding your network, finding appliances that require critical updates, or resolving performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progent's server and desktop remote monitoring managed service that incorporates state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by checking the state of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted automatically to your specified IT personnel and your Progent consultant so that any looming problems can be addressed before they can disrupt your network Learn more about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a protected Tier III data center on a high-performance virtual host configured and managed by Progent's network support professionals. Under the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system software, and the apps. Since the system is virtualized, it can be ported immediately to an alternate hosting solution without a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, retrieve and safeguard information related to your network infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be alerted automatically about impending expirations of SSLs or domains. By updating and organizing your IT documentation, you can save up to half of time spent trying to find critical information about your IT network. ProSight IT Asset Management includes a common location for holding and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the knowledge you require when you need it. Find out more about Progent's ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their information system. Powered by a selection of the leading remote monitoring and management (RMM) platforms in the industry, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits show you how closely the configuration of your essential network devices conform to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant benefits like a more manageable Active Directory (AD) system. Both versions also come with one year of advanced remote network monitoring and management (RMM). Benefits can include simpler network management, improved compliance with government and industry security standards, higher utilization of network assets, faster problem resolution, more reliable backup and restore, and higher availability. Read more about Progent's ProSight Network Audits IT infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone discussion with a Progent information assurance expert. The interview is intended to assess your company's ability to block or recover rapidly after an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you personally to gather information concerning your existing cybersecurity posture and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective AV and backup system that meets your company's requirements. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.

Special Consulting Services Available from Progent
Progent offers the skills of seasoned remote consulting professionals for contract IT projects. Progent's rates for ongoing consulting projects are determined based on the level of expertise of the consultants assigned. Progent's experience with these special fields of computer technology enables customers to complete major projects within budget and on time. Progent's special online consulting solutions include:

  • Help Desk Services
    Progent's Help Desk Call Center support programs for organizations with networks that incorporate Windows, Cisco, Apple macOS and OS X, UNIX, or Linux products include comprehensive Call Center services, shared Helpdesk support services, and Call Center consulting. Progent's Standard Help Desk Services provide small businesses a comprehensive service desk solution that handles all aspects of remote Level 1 desktop technical support from initial requests through trouble ticket generation, remote desktop control, progress tracking, problem solving, and reporting. Progent provides service desk support at a substantial discount from Progent's normal Level 1 desktop service rates, and Progent offers the additional option of rapid as-needed escalation to subject matter experts to resolve the most problems.

    Progent's Help Desk sharing services allow your IT organization to share responsibilities for Help Desk support transparently between your IT team and Progent's large roster of seasoned technical support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced support solution built around the top PSA platform for managing end-user service requests, ticketing, responsibility, status tracking, and metrics.

    Progent's Help Desk Call Center staff of seasoned network consultants provides your customers in Corpus Christi Texas rapid communication with a large support resource with extensive background delivering phone consulting and remote troubleshooting for computer environments based on Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's charter is to earn the Call Center recognition as a significant enabler of company success, and Progent's aim is to solve rather than merely track IT issues.

  • Business Applications Services: Training, Development, and Troubleshooting
    Progent's Applications Consulting staff offers phone-based professional consulting expertise and training in key application areas that include ERP, MRP, custom financial systems, and Customer Relationship Management (CRM). Progent also offers expertise, customization, and training for familiar Microsoft business applications including CRM, Project, Office Word, and Office Excel. To find out more information concerning Progent's expertise, custom development, and training services, see Progent's Applications Experts Group.

  • Centralized and Automated Administration of Hybrid Cloud Environments
    Microsoft System Center centralizes and automates the administration of hybrid cloud environments by offering comprehensive support for Windows Server 2022 servers, Windows 10 and Windows 11; seamless management of heterogeneous environments that include Linux, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's System Center consulting experts offer advanced remote and on-premises support for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist you to design and configure a new deployment of Microsoft System Center2, expand or tune your current one, migrate smoothly from a previous version of System Center, or troubleshoot your System Center solution.

  • Remote IT Infrastructure Monitoring and Reporting Support
    Progent offers businesses in Corpus Christi Texas remote IT infrastructure monitoring by providing Microsoft System Center Operations Manager consulting services. Progent can configure SCOM to accommodate your business so your network maintenance is proactive and automated. By exposing looming issues before they result in network outages, system monitoring can ward off disruptive and expensive information system crises. Progent can also assist with server and infrastructure monitoring tools like Nagios and MRTG to troubleshoot UNIX, Linux, Solaris, or macOS and OS X systems, Microsoft Windows systems, or networks that support a variety of platforms.
How Your Corpus Christi Business Can Contact Progent's Online Technical Support Professionals
To get in touch with Progent about emergency online assistance with Microsoft Windows, macOS and OS X, or Linux environments, visit Progent's Urgent Online Help, phone 1-800-993-9400, or see Contact Progent. For organizations and new ventures in Corpus Christi Texas, Progent's online network support engineers can provide expert and economical system help whenever your company needs it. Over 20 years of delivering remote repair services has earned Microsoft Partner certification for Progent's consultants and has allowed Progent to develop high-end troubleshooting skills and to fine tune remote access technology to fix computer problems quickly while eliminating the cost and lost productivity that comes with on-premises service visits.

Even if your Corpus Christi office deals with a local independent consultant or employs an in-house IT staff that can deal with the majority of network issues, Progent's Microsoft certified engineers are available to offer an easy and transparent remote expansion of your local resources in cases when your usual IT support personnel either lack the availability or the knowledge to handle sudden network crises or particularly complex integration problems.

Details of Progent's Online Network Services for Corpus Christi Texas
Progent's phone support, remote repair, network security consulting, and system administration services give companies in Corpus Christi Texas the greatest leverage for your IT investment. Whether you require occasional telephone help and remote troubleshooting or full-time Help Desk support and network administration, Progent's professionals can provide your business enterprise-level network support while allowing you to eliminate the expense and administration overhead of carrying a full-service internal IT staff. Highlights of Progent's online help program include:

What Makes Progent Unique from Other Service Firms?
Progent is a Microsoft Partner consulting company and Progent's head count, range of technical expertise, fine tuned support software, and familiarity with corporate IT allow companies to escape the limitations of excessive dependence on smaller service organizations, independent freelance service providers, or limited in-house resources.

Progent adds value by providing:

How Does My Business Begin Receiving Remote Technical Support from Progent?
To get started with Progent's online help offerings or to find out more about Progent's online support programs, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for IT support, go to Immediate Technical Support.



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    Microsoft Lync Server 2013, renamed Skype for Business, allows organizations of any size to create a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing style with instant messaging (IM), real-time presence, web conferencing with app sharing, and both IP and PSTN telephony across a broad range of stationary PCs and handheld endpoints. Progent's certified Lync Server 2013 consultants and system integrators can help your company to evaluate the business benefits of Lync 2013, create an on-premises, cloud-based (with Microsoft Lync Online) or mixed model appropriate for your current and future goals, implement Lync 2013 in a way that expedites your ROI, and provide live webinar and on-premises training to your management staff and users. Progent offers in-depth expertise in key components of a Lync Server 2013 deployment that include Windows Server, SQL Server and Exchange, and Progent can assist your organization to integrate Lync 2013 with key Microsoft 365 applications including Outlook and PowerPoint.

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    Engineer Catalyst Wi-Fi 6 and Wi-Fi 6E AP

    Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E AP experts can provide affordable online and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless APs.

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    Progent can provide affordable online access to an Oracle-certified MySQL RDBMS DBA or software programmer and can assist organizations of all sizes to integrate and maintain MySQL within a robust network infrastructure that offers advanced performance, expandability, and security. Progent also has experience helping businesses port applications from an Oracle environment to MySQL.

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    Progent's Microsoft-certified consultants have more than 10 years of background designing, implementing, optimizing and troubleshooting System Center Operations Manager environments and can provide organizations of all sizes advanced online or on-premises consulting services for SCOM 2012. Progent can help you to design an architecture for SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources efficiently, whether your datacenters are onsite, in the cloud, or a hybrid environment. Progent can also help you to import and customize Microsoft SCOM 2012 management packs according to best practices for monitoring network fabric and Microsoft and third-party apps and services. In addition, Progent can provide fast online or onsite technical support to assist you to fix critical problems uncovered by System Center 2012 Operations Manager.

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    • Microsoft Experts Windows and UNIX Consulting
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    Progent's UNIX platform support services offer small companies and developers help with managing and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide range of expertise provides you with a convenient one-stop consulting firm to help you build and maintain a protected and reliable mixed-platform network and communications environment that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as Apple macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    Progent's Microsoft-certified consultants can help your business to prepare for, implement, and administer System Center 2012 R2 Configuration Manager. Progent can assist you to upgrade smoothly to Configuration Manager 2012 from a legacy change management solution or assist you to enhance your current SCCM 2012 environment to accommodate your evolving business needs. Also, Progent can assist you to create an infrastructure that fully supports SCCM 2012 by delivering expertise with related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and IIS.

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    Progent's seasoned team of IT consultants and subject matter specialists have years of background providing remote and onsite support for organizations of all sizes who want to integrate Android phones into their information systems so that users can communicate and collaborate from anywhere. Progent offers the breadth of know-how to solve technical problems that span multiple vendors and that entail a mix of legacy and current information technology. Progent provides budget-friendly online expertise to help you with any stage of planning, deploying, managing and troubleshooting your BYOD environment. Progent can provide occasional technical support to assist you to handle particularly challenging technical issues, or Progent can provide comprehensive project management services to help you finish major network projects on schedule and on budget. Progent can assist with on-premises, cloud-centric, or hybrid network environments and can provide support for all major operating systems, applications, management utilities and hardware infrastructure. Progent also offers customized group or one-on-one training to show you how to manage and operate Android phones and tablets securely and productively.

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    Progent's Microsoft-certified professionals can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, create test environments and migration plans, optimize your network for on-premises, multi-location, cloud-based, and hybrid environments, train your IT support, team, develop an enterprise-wide security plan, automate network administration, assist with creating applications, and generate and validate a DR/BC plan.

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    Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to handle problems that are within their comfort zone, Progent is able to concentrate on delivering hard-to-find skills where Progent faces few competitors. Small companies who utilize familiar freelance consultants or who employ in-house support personnel benefit when Progent transfers information about new technology and tested methodologies to make their IT environments more robust, protected, and productive.

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    Progent's IT outsourcing packages provide budget-friendly computer support for small businesses. Whether it includes designing system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail platform, monitoring your system, or creating an on-line business solution, outsourcing your IT engineering services can reduce expenses and eliminate risks, permitting IT service expenses to grow in a more moderate and controlled fashion than is possible by assembling a large, all-purpose internal IT organization. Progent's Outsourcing White Paper and flyers show how Progent can help you build a secure and highly available system foundation for your vital applications based on Windows including Microsoft Office XP, Microsoft Office 2003, and Office 2000.

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    Progent's expert consultants can help you define and implement a smooth in-place Exchange Server 2003 migration plan that avoids network disruption, reduces long-term service requirements, and makes your Exchange Server 2003 easy to manage. For complicated multiple server or multi-location migrations, Progent has the background to finish your project quickly and affordably. Progent's Microsoft Exchange 2003 help, repair, and design services include assistance with the configuration of outside vendor add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.

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    Progent's accredited cybersecurity engineers can conduct cybersecurity audits of company-wide security to validate your organization's cybersecurity profile compliance with recognized industry cybersecurity standards. Progent can provide ongoing managed services for security monitoring and response, on-demand company-wide security audits, and focused security evaluations for specific areas of cybersecurity like Active Directory or cloud applications. Progent's certified security consultants can also carry out comprehensive security tests to determine your organization's compliance with important industry security standards including HIPAA, PCI, and ISO.

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    • Consulting Services Solaris
    Biggest UNIX Professional

    Progent's Sun Solaris family support experts offer small and mid-size businesses and software developers assistance with managing and supporting Solaris systems that operate with Microsoft-powered technology. Progent can give your organization access to Sun Solaris experts, support professionals premier by Microsoft and Cisco, and security specialists with CISA credentials. This wide range of experience provides you with a convenient one-stop source to help you build and manage a secure and robust cross-platform network and communications infrastructure that supports Sun Solaris and Microsoft interoperability by combining Windows with popular variants of UNIX such as Apple Mac OS X, Solaris, AIX UNIX from IBM, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO UNIX, and Silicon Graphics IRIX or leading Linux platforms such as RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

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    SentinelOne Endpoint Virus Immunization Professional

    Progent is a dealer and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first threat management platform that incorporates machine learning technology and expert services to deliver comprehensive endpoint detection and response.

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    Progent's Support Program for IT Service Providers lets you take advantage of Progent's information technology engineers under your own brand as a transparent arm of your IT consulting team.

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    • Consultants Mac Configuration
    Mac Technical Support Consultant

    Progent provides national remote phone support and troubleshooting services for businesses that run Apple Mac networks or whose IT systems feature a combination of Apple macOS and OS X with Microsoft Windows technology. Progent's engineers can provide Apple macOS and OS X users a variety of services such as desktop support, upgrading to the most recent version of OS X from legacy editions of Apple macOS and OS X, plus help with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also help you with Apple iPhone and Apple iPad support, or moving to iCloud. Remote technical support provides optimum leverage for your information technology dollar by protecting user efficiency and limiting the time charged for computer repair services. Sophisticated remote support tools and experienced technicians and engineers combine to enable Progent to solve the majority of network issues without wasting time and money by traveling to your location. In most of cases your IT issues can be remediated by telephone or via a combination of telephone support and online connectivity. Progent can put you in touch with Cisco CCIE network experts and CISM and CISSP premier security professionals to assist you with the toughest network issues.

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    Progent's software experts have worked for 20 years with .NET tools and the Visual Studio development system and can create or modernize .NET apps rapidly and affordably.

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    Before Progent's MOM-based solution, network issues were handled reactively, after workers were impacted by them. With the benefit of proactive, automated alerts and trend analyses created by MOM, Progent can now address system issues before they becomes critical enough to disrupt network availability. Thanks to MOM, Progent can resolve potential problems before customers suspect that the problems exist. Progent has background with Microsoft Operations Manager 2005 and MOM 2000 to deliver small company networks enterprise-class reliability, safety and productivity.

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    Progent's certified Cisco network security consultants provide expert PIX Firewall and ASA Firewall consulting services including architecture, configuration, and support of Cisco firewall and Cisco security solutions. The PIX and ASA Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack protection, and safe connectivity services. Ranging from economical, easy-to-install desktop devices for small and home businesses to scalable enterprise-level appliances, Cisco PIX and ASA Firewalls provide advanced security, high throughput, and high reliability for IT systems of any size. PIX and ASA Firewalls are based on a hardened, purpose-built platform, eliminating common OS-specific security gaps.

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    Progent has two decades of background helping small and medium-size organizations to design, deploy, tune, manage, and troubleshoot information networks that incorporate remote workers.

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