Costa Mesa, CA Remote Help from World-class Network Service Consultants
Progent's computer help services can provide your Costa Mesa, CA company low cost and reliable support from Microsoft and Cisco certified technical experts. By delivering IT support service when you require it, offering specialized knowledge for critical technologies, offering unique services such as 24x7 network monitoring, and billing only for support you use, Progent gives your Costa Mesa, California company an economical option for optimizing the business value of small office information systems. Whether you maintain a local datacenter, rely on cloud-based infrastructure, or manage a hybrid cloud-and-local network, Progent is the intelligent choice for businesses and local governments to create and manage a robust and secure information network and to have fast availability of the seasoned help ordinarily available only to corporations who are able to set up a sizeable in-house information technology group.

For larger businesses, Progent can provide co-sourcing and project management support to add to the skills of your in-house IT support staff. Co-sourcing can save money and help meet schedules for big IT initiatives such as software programming, business continuity planning, security audits, office consolidations, or software migrations and upgrades.

Progent can also provide access to accredited consultants to help your company to plan and execute your cloud strategy.

Key Technologies Supported by Progent for Businesses in Costa Mesa, California
Progent provides the support of certified consultants for all aspects of business network technology deployed in small and midsize companies. Products and technologies supported by Progent include:

Support Delivery Alternatives Available for Costa Mesa, California Businesses
Progent offers a variety of options for providing small businesses with cost-effective computer services for technical support, system architecture, and IT management. Progent's model for providing IT support is built on the Help Desk operational structure familiar to larger IT support groups. Progent's Help Desk Service Model ensures fast response, comprehensive service records, dependable follow-up, and tight cost control across a range of network support delivery options that include online repairs, on-premises help, and high-end consulting.

  • Remote Support
    Progentís Technical Response Center (TRC) provides emergency and scheduled remote assistance for Windows, Linux, Apple OS X, and Cisco-powered environments in the U.S. and globally. Progent's seasoned support experts can assist customers to troubleshoot and fix network problems without the expense or time loss of travel for onsite service calls. The experience of Progent's IT engineers makes it possible to handle the majority of IT issues quickly. For complex problems, Progent's depth of expertise allows the support team to escalate trouble tickets to advanced subject matter experts. Progent offers a convenient, web-based signup procedure for new clients to address urgent network problems and Progent charges per minute with zero sign-up fees or minimums, so you are invoiced only for the support you receive. Specialists available online include Cisco-certified CCIEs, Microsoft-Premier MCSEs, and CISSP-certified security professionals. Find out more details concerning Progent's remote computer support services.

  • On-site Service
    Progent provides on-site computer support for signed-up customers in major metropolitan areas in the U.S. Progent's onsite support personnel can work in conjunction with Progent's remote support engineers to deliver small businesses the optimal solution: in-person service technicians when you need them plus the on-line help of Progent's worldwide team of network engineers, security specialists, and business software developers. The wait time for in-person support calls is usually less than one business day. There is no start-up or retainer fee for registering as a Progent client for onsite support. Find out more details about why to sign up for Progent's onsite computer support services.

  • Phone Support
    Progent's Standard Help Desk Services provide smaller businesses a comprehensive solution that manages all facets of remote desktop technical support from service requests through trouble ticket generation, screen sharing, progress tracking, problem resolution, and reporting. Progent offers help desk services at a significant discount from Progent's normal Level 1 desktop service rates, and Progent offers the option of rapid on-demand escalation to Level 2 and Level 3 experts to handle challenging issues. For details, visit Online Help Desk Services.

  • Consulting Expertise
    Progent offers small and midsize businesses affordable access to world-class IT professionals who can provide assistance with critical technologies including
  • Microsoft Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud solutions, Microsoft Windows Server expertise, Cisco network design, company-wide network security engineering, non-stop network consulting, virtualization solutions, plus configuration, customization and support for business software such as financials, ERP, reporting, sales automation, and productivity suites. Progent can help with short-term projects including site moves and major software migrations, longer term initiatives such as business analytics application programming and support, database application development and administration services, and web development, continuing services such as System Center 2012 Operations Manager (SCOM 2012) expertise and Operations Manager 2016 consulting services for IT infrastructure health monitoring and system management, or urgent services such as disaster recovery and malware cleanup.

  • Private Cloud Hosting
    Progent's Private Cloud hosting offers comprehensive hosting services for the entirety of a small company's production servers in an environment that not only provides the highest degree of dependability and scalability but that is also convenient for customers to migrate to a different support firm or to move internally if your circumstance calls for it. Progent's Private Cloud hosting is built around mature virtual server techniques that allow companies with multi-vendor environments to benefit dramatically on the expense of capital equipment, infrastructure support, and IT administration while getting world-class availability and an unparalleled degree of vendor alternatives. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service covers all server-based software in a single centrally managed solution, can support the multi- platform and loosely standardized networks typical of small businesses, and retains ownership of the licenses in the client's possession so that moving to a new virtualized system is fast, safe, and inexpensive. This avoids ending up a prisoner of a specific hosting service while still offering all the economies associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Integration Consulting Services
    Progent offers advanced online consulting to help organizations of all sizes connect their information networks with popular public clouds including Azure and Amazon AWS. Progent can help your it team to design and administer hybrid ecosystems that support Windows and Linux systems and apps in either cloud-centric solutions or in hybrid network models that seamlessly combine physical IT assets as well as public cloud services. To assist you to incorporate cloud services with physical datacenters, Progent offers a range of public cloud integration support services such as Office 365 Exchange Online integration with on-premises installations of Exchange, Microsoft Azure design and integration consulting, Amazon AWS cloud integration, Amazon Web Marketing Service (WMS) development and debugging, and Google Cloud Platform integration expertise. Progent has more than two decades of background providing high-level consulting support remotely, and Progent can help you complete your cloud integration projects quickly and affordably.
Progent's Flat-rate Managed Services for Remote Network Management
Progent's low-cost ProSight line of network monitoring and management services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance and compliance. ProSight managed services offered by Progent include:
  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology to defend endpoint devices and servers and VMs against modern malware attacks like ransomware and email phishing, which easily escape legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to automate the entire malware attack lifecycle including blocking, detection, containment, remediation, and forensics. Top features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection: Unified Physical and Virtual Endpoint Security
    Progent's ProSight Enhanced Security Protection (ESP) services deliver economical multi-layer security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP uses adaptive security and modern behavior analysis for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device control, and web filtering via cutting-edge technologies packaged within one agent accessible from a single console. Progent's data protection and virtualization experts can assist you to plan and configure a ProSight ESP deployment that meets your company's specific requirements and that allows you prove compliance with legal and industry information security regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require urgent action. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection unified endpoint security and Exchange filtering.

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end service for secure backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates your backup processes and allows rapid recovery of critical files, applications and VMs that have become lost or corrupted due to component failures, software glitches, disasters, human error, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup consultants can deliver advanced support to set up ProSight Data Protection Services to to comply with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your business-critical data. Read more about ProSight DPS Managed Cloud Backup.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller businesses to map, monitor, enhance and troubleshoot their connectivity hardware like routers, firewalls, and access points plus servers, client computers and other devices. Using state-of-the-art RMM technology, WAN Watch ensures that network maps are kept updated, captures and displays the configuration information of virtually all devices connected to your network, monitors performance, and sends alerts when problems are discovered. By automating time-consuming management processes, WAN Watch can knock hours off common chores such as making network diagrams, expanding your network, locating appliances that need critical updates, or identifying the cause of performance issues. Find out more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email security solution that uses the services and infrastructure of top information security companies to provide centralized management and world-class security for all your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer complete defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. The cloud filter acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper level of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, DLP, and encryption. The on-premises security gateway can also help Exchange Server to track and safeguard internal email that originates and ends inside your security perimeter. Learn more about Progent's Email Guard spam filtering, virus blocking, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Endpoint Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management techniques to keep your network running efficiently by checking the health of vital assets that power your business network. When ProSight LAN Watch uncovers a problem, an alarm is sent immediately to your designated IT management personnel and your Progent consultant so that all potential issues can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host set up and maintained by Progent's IT support experts. With the ProSight Virtual Hosting service model, the client retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be moved easily to a different hardware solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, you are not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and safeguard information about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSLs ,domains or warranties. By cleaning up and organizing your IT documentation, you can eliminate up to 50% of time wasted looking for vital information about your IT network. ProSight IT Asset Management includes a centralized location for holding and sharing all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether youíre making enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need when you need it. Find out more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits offer a fast and affordable alternative for small and mid-size organizations to obtain an objective evaluation of the overall health of their network. Based on some of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits help you see how closely the deployment of your core infrastructure devices adhere to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and provide instant benefits such as a cleaner Active Directory (AD) environment. Both versions also include one year of advanced remote network monitoring and management. Advantages can include lower-cost management, better compliance with information security standards, higher utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and increased uptime. Learn more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is a low-cost service based on a brief phone interview with a Progent information assurance expert. The fact-finding interview is designed to evaluate your organization's ability either to stop or recover rapidly after an assault by a ransomware strain like Ryuk, WannaCry, NotPetya, or Hermes. Progent will work with you directly to collect information about your current security profile and backup system, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can apply industry best practices to create an efficient security and backup environment that meets your company's requirements. For more information, visit The ProSight Ransomware Preparedness Report.

Unique Benefits of Working with Progent
As a Microsoft-certified Partner and a Microsoft Small Business Specialist, Progent is a recognized leader in supporting the fundamental network software and productivity applications used by most small and medium-size businesses. As a Cisco-authorized partner, Progent also offers help for an ever more sophisticated collection of network products including firewalls, routers and switches, VoIP solutions, and wireless connectivity. Furthermore, Progent's CISSP-Premier security consultants, CISM-qualified security professionals, CISA-qualified security audit consultants and GIAC-qualified information assurance professionals offer a company-wide view of system security and can help with advanced security projects like Security information and Event Management (SIEM) solutions to help enterprises meet business guidelines and government mandates for IT data protection and incident reporting.

The breadth and size of Progent's engineering team bring a unique set of advantages to companies trying to increase the productivity of their information network within a realistic budget. These advantages include:

  • Best Industry Methodology
    Progentís staff of Microsoft and Cisco Premier experts average more than a decade of real-world industry experience, in the trenches of network support, performing a broad variety of technical tasks for a large mix of businesses. Each Progent consultant shares a proven collection of personal best practices which are combined into company-wide leading practices standards that Progent teaches its consulting staff. This ensures that you get not only expert IT skills, but also a support engineer with field-tested methods for fixing real-world IT problems efficiently. Find out more details concerning Progent's best practices for network consulting.

  • Granular Pricing Structure
    Progent's pricing model is to charge for phone support and on-site help per minute. Consequently, you owe only for received services. Progent does not impose a higher rate for off-hours or priority service, and Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent imposes no service activation charge and asks no retainer for support services delivered during normal working hours. Many service organizations demand substantial minimum fees or bill in increments of fifteen minutes or longer. Progent's small billing granularity does away with king-size bills for quick solutions. Another benefit of by-the-minute pricing is that clients will not be tempted to allow incipient problems to fester until they grow into major ones. Learn additional information concerning Progent's value pricing for IT outsourcing.

  • Complete Documentation of Network Support
    Progent has developed a comprehensive service reporting system that stores and formats complete documentation for all delivered support activities. Unlike many freelance consultants or local service firms who provide minimal documentation or details of tasks done, each service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support documentation sent by each consultant to each customer. The discipline of documenting and organizing support records results in more efficient support and avoids a slew of common problems such as when a service customer is effectively held hostage to a consultant who wonít let go of vital service information. Read additional information concerning Progent's documentation of IT outsourcing services.

  • Knowledge Transfer
    Progent is committed to knowledge transfer from Progent's support experts to customers. By teaching customers to resolve technical issues that are within their scope, Progent is able to concentrate on providing high-value services where Progent faces little competition. Small companies who utilize freelance service providers or who maintain internal IT personnel gain when Progent transfers knowledge about new technology and tested processes to make their networks more robust, protected, and productive. Read more details about Progent's knowledge transfer services.

How to Contact Progent
If your Costa Mesa, California company needs to contact Progent to ask about network outsourcing, consulting, or tech support, call 800-993-9400 or refer to Contact Progent.

Fast Online Network Assistance
For fast online help, you can contact Progent's Technical Response Center toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

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    Progentís Microsoft-certified consultants offer organizations of all sizes consulting, troubleshooting, and application development expertise for Microsoft SharePoint and SharePoint Online. Microsoft SharePoint is an enterprise collaboration platform that utilizes web-based technology for efficiently coordinating people, groups and information. Microsoft SharePoint offers a central location for your workers or clients to access, manage, share and manipulate relevant information, files, and software and to interact with other people. SharePoint enables quicker and better decisions, more effective access across teams and more streamlined business processes. Windows SharePoint Services connect workers, clients, teams and projects with the knowledge theyíve created in a manner that makes data convenient to find, retrieve and re-use. Progent's SharePoint consultants can assist your organization to manage your current SharePoint solution or upgrade to the latest version of SharePoint.

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    Progent can help your business in all phases of your migration to Microsoft Exchange Server 2016 such as designing HA architecture for a local, cloud-based or hybrid deployment; CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V design; determining storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; designing, setting up and validating Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent's Microsoft-certified consultants can help you evaluate the business case for deploying SharePoint 2007, consult with you on the appropriate edition of Microsoft SharePoint Server for your circumstances, offer setup and deployment services, assist you to set up Microsoft SQL Server as a supporting database, optimize your network infrastructure, integrate your off-the-shelf and custom application programs to operate with Microsoft SharePoint Server 2007, design a company-wide security plan that incorporates portal solutions, and provide troubleshooting and Help Desk services.

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    Progentís team of Microsoft and Cisco Premier experts average more than ten years of real-world professional background, in the trenches of network support, performing a broad variety of IT tasks for a large mix of clients. Each Progent support professional shares a proven collection of personal best practices which are combined into shared best practices standards that Progent teaches its support personnel. This ensures that you get not only expert technical skills, but also a support engineer with proven methods for using technical knowledge to solve actual IT problems rapidly.

  • Microsoft Windows Computer Consultancy Services Costa Mesa, Orange County
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    NetDocuments (NetDocs) is a cloud-based document management system designed specifically for the legal profession. Progent can provide remote guidance from NetDocuments consultants who can assist your law firm to plan, configure, administer, tune, or debug a document management system environment based on NetDocuments.

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    Progent's consultants offer remote and onsite expertise for organizations of any size to evaluate the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist you to design a local, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office or Office 365; configure high-availability solutions; connect Skype for Business with your PSTN gateway; and integrate third-party communication systems like Cisco UC. Progent's certified data security experts can assist you create and verify a security environment for your Skype for Business deployment that is compliant with regulatory requirements.

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    Altaro VM Backup provides small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure Block Blob storage. Top capabilities include industry-leading Augmented Inline Deduplication to reduce backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular restore capability for specific files and emails, support for Windows Server Cluster Shared Volumes and vCenter for managing large-scale deployments, and support for Microsoft Volume Shadow Copy Service to back up online VMs without downtime. Progent is an Altaro partner and can provide a broad range of services to assist you to design, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.

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    Progent's certified SQL Server 2019 consultants can assist your organization to evaluate the advantages for migrating to SQL Server 2019 and can provide fast remote or onsite contact with consulting experts in solution planning and deployment, application programming, database administration, and cybersecurity.

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    Progent can help small and medium-size companies to design, implement and troubleshoot the network infrastructure for at-home workers.

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    Key characteristics of Dynamics GP accounting include a modular design that lets you buy only the components you need, a standardized foundation based on Microsoft technologies to safeguard your investment and provide a tightly integrated environment, enhanced reporting services that allow you to monitor all activities, income and spending and sales trends, compatibility with Microsoft Office to enable access to business information, the capability to integrate information from virtually any db software or workstation application into Microsoft GP/Great Plains, and an open design that makes it easy to develop custom applications. Progent can help you configure and support a reliable, protected server and communications infrastructure to support Microsoft Dynamics GP/Great Plains, and can offer experienced GP/Great Plains support professionals to help you convert the powerful features of Dynamics GP/Great Plains business accounting software into a high-value business management solution.

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    Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network monitoring and management products and is designed to provide a centralized mechanism for deploying and administering virtualized fabric and services across hybrid networks that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's SCVMM 2016 consulting experts can assist businesses of any size with all facets of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, show you how to migrate smoothly from older versions of VMM, design processes for creating and deploying VMs and VM hosts, implement high-availability compute and storage clusters, connect your private cloud infrastructure with public cloud services, configure virtual switches and load balancers, write and debug PowerShell scripts, and help you assess the strategic advantages of the latest technologies such as Storage Replica and Host Guardian Service. Progent's virtualization experts offer advanced Windows Hyper-V consulting and VMware vSphere expertise.

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    Progent can help you to evaluate the many subscription options offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent supports multi-vendor networks that incorporate Windows, macOS, and Linux operating systems. Progent can also help your business to create and maintain hybrid ecosystems that transparently combine on-premises and cloud-based resources.

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  • Microsoft Exchange 2003 Computer Support Tech Support For Small Business Mail

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    Progent has extensive experience providing a broad range of remote network support and emergency repair services to local governments and school districts across the U.S. Progent is one of the industryís pioneers in delivering expert online IT support and has delivered IT solutions to organizations in all 50 states. Remote support saves travel costs and solves problems more quickly than on-premises support.

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  • Microsoft Exchange Upgrade Consultants Microsoft Expert Exchange 2000 Server Upgrade Technical Support

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    For small organizations considering Progent's IT outsourcing, design expertise, or troubleshooting services, phone 800-993-9400 or e-mail information@progent.com.

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    Progent's expert consultants can show you how to define and deploy an efficient in-place Microsoft Exchange 2003 migration strategy that avoids network disruption, simplifies ongoing service demands, and makes your Microsoft Exchange Server 2003 easy to administer. For complicated multi-server or multi-site upgrades, Progent has the background to complete your move rapidly and affordably. Progent's Microsoft Exchange 2003 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange Server 2003 that are best aligned to your business needs.

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    Infor SyteLine ERP Professionals

    Infor CloudSuite Industrial, previously branded SyteLine, is an ERP solution that embodies over 25 years of experience helping manufacturing and service organizations to simplify supply chains and streamline critical processes in order to bring products to market fast and meet customer schedules consistently. Progent offers the skills of an ERP specialist with more than 20 years of experience with the Infor CloudSuite Industrial/SyteLine product family. Progent can provide remote or onsite services that spans from occasional guidance to end-to-end solution design and project management. Sample services available from Progent for CloudSuite Industrial/SyteLine include installation, upgrades, business analysis, application development, CPQ, web site integration, troubleshooting, ETL, Excel and SQL integration, disaster recovery planning, and DBA services.

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  • Microsoft Experts Engineers Dynamics GP SmartList Builder Dynamics GP Management Reporter Technology Professional
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    Integration Support RV Series VPN Router

    Cisco has designed an extensive array of routers that includes routers designed to deliver the protection, bandwidth, and availability demanded by organizations ranging from branch offices to global enterprises and ISPs. Cisco routers feature support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and network availability. Progent can show you how to select and integrate Cisco routers to establish a reliable infrastructure for your network and to make it economical to expand as you add new users, start new offices, deploy new services, extend your network to clients and partners, and support an increasingly mobile workforce. Progent can provide help with a variety of routers powered by the Cisco IOS operating system, including the Cisco 800 series of small office routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 2900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for WAN edge applications, CRS Carrier Routing System for core Networks, as well as older 2500 and 2700 Series Routers.

  • Microsoft Online Support MS Windows SBS Consultants MS Windows Small Business Server 2008
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  • Microsoft SQL Consultant Microsoft SQL Server Applications Support
  • Microsoft Server Virtualization Professional Remote Consulting Connectix Virtual Server
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    Enterprise Security System Support

    For large businesses, Progent can leverage in-house IT groups by providing world-class background in supporting critical Microsoft and Cisco technologies. Progent's certified professionals can provide Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint Server expertise, and Microsoft SQL Server consulting. For the nationwide or global businesses with branch offices, Progent can perform as a seamless nearby extension of enterprise network management. Progentís enterprise support services include corporate-wide security, online branch office support, system design, Sarbanes Oxley conformance, project planning, and top-level support for multiple location office environments powered by Enterprise Windows. Progent can offer on-site engineers and specialists to assist with a site move or office move, or a network architect to help with building or using an Internet Data Center or co-location site.

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  • Microsoft Windows Server 2008 R2 Computer Consultancy Firms Microsoft SQL Server 2014 IT Service
  • Microsoft and Cisco Certified Expert Configuration Virtual Support Desk 24/7/365 Computer Consulting Co-managed Call Center
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  • Network Administration Cisco Architecture Cisco Remote Access Technology Consulting
  • Network Knowledge Transfer Router Training
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    Integration SQL Server Management Studio

    SQL Server 2016 offers major improvements in performance, scale, security and compliance, high-availability, mobile computing support, and built-in business intelligence. New features include PolyBase for processing SQL and NoSQ files in one appliance for data warehousing, Jason support, Row-level Security, Mobile Reports, and seamless control over on-premises and cloud-based operations and services. Progent's Microsoft-certified consulting team can deliver online and onsite expertise to assist businesses of any size to implement, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with all core Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint, Microsoft Dynamics CRM and GP, Skype for Business, and System Center Operations Manager (SCOM).

  • Online Technical Support Windows Server 2012R2 Data Deduplication Immediate Windows Server 2012 R2 Storage Spaces IT Consulting
  • Outsourced IT Services Progent Start-Up Companies Progent Small Business Server Support
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  • Professional Infor SyteLine CloudSuite Excel Integration Infor SyteLine CloudSuite Process Improvement Professional
  • Professionals Microsoft Exchange 2010 Migration Microsoft Exchange Server 2010 Upgrade Specialist

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    Biggest Windows 2016 Disaster Recovery IT Services

    Progent's Microsoft-certified information technology consultants can provide Windows Server 2016 migration consulting to assist businesses of any size to design and implement an efficient upgrade to Windows Server 2016 and Hyper-V 2016 based on a local, cloud-centric, or hybrid architecture. Progent can assist you to assess the benefits of Windows Server 2016 for your enterprise and can help you with any aspect of designing, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can help your organization to benefit from the many innovative disaster recovery and information assurance capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

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    Progent can assist small and mid-size organizations to deploy VoIP solutions to provide their remote workforce the benefit of virtual access to the company phone infrastructure.

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  • Remote Cybersecurity Contractor Juniper SRX240 Router Emergency Juniper SRX Series Gateway Network Security Evaluation
  • Remote Support Services Exchange 2016 Mailbox migration Exchange Server 2016 Migration Planning Remote Support Services

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    Progent's certified Office Excel and Office 365 Excel consultants can provide a broad variety of online support services to assist you to design, program, test, deploy, administer, and debug business applications based on any version of Microsoft Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to upgrade your legacy Excel solutions to the newest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Google Android phones and tablets, and fix compatibility problems between different versions of Office Excel. Progent can provide as-needed help to clients looking for a quick solution to a specific issue associated with Office Excel and Progent also offers full project management support for upgrading or developing line-of-business applications built on Excel. Progent's cost-effective online training for Office Excel can be customized to address the special requirements of individual users or groups.

  • Remote Technical Support Windows 2003 Computer Consultant Microsoft Windows 2003
  • Remote Troubleshooting Altaro VM Backup Testing Altaro VM Backup Integration Remote Support Services

  • Largest Sharepoint Portal Server Specialist
    Microsoft Windows 2019 Computer Network Support

    Progent's Microsoft-certified consultants can provide computer support and technology consulting services for Microsoft .NET Servers and programs and for Windows Server 2012, 2008 and 2003. Progentís support professionals can help you plan, deploy, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft SQL Server 2012, ISA Server, Small Business Server, Exchange Server, Microsoft SharePoint Server, Hyper-V, Lync Server, Microsoft Project Server, and System Center Operations Manager.

  • SCDPM 2016 Upgrade Information Technology Consulting Data Protection Manager 2016 and Azure Backup Online Support
  • Emergency Phone Support Software Security Consultant Costa Mesa
  • SMS 2003 Upgrade Specialists 24x7x365 SMS 2003 Upgrade Configuration

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    Open Now Development Firm MySQL WorkBench

    Progent can provide affordable online access to an Oracle-certified MySQL RDBMS DBA or software programmer and can assist businesses of all sizes to configure and support MySQL within a reliable IT infrastructure that provides advanced speed, scalability, and protection. Progent also has experience assisting companies port databases from an Oracle environment to MySQL.

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  • Specialist Microsoft Exchange 2010 Upgrade Consulting Services Microsoft Exchange 2010 Migration

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    24-7 Cisco VoIP Phones and IM Setup and Support

    Progent's CCIE-certified networking consultants offer advanced support for Cisco Unified Communications Manager (previously CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and design UCS server high availability solutions.

  • Specialist Windows Server 2019 Security and Compliance Top Microsoft Certified Expert Windows Server 2019 Windows Defender ATP Remote Troubleshooting
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  • Support Outsourcing SQL Server 2017 and Hyper-V Urgent SQL Server 2017 and Excel Technical Support Services

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    Progent's Citrix experts can help your business to design, implement, manage, and support a virtualized Windows application delivery solution based on Citrix XenApp. Progent's Cisco CCIE network engineers can help you enhance your infrastructure for delivering server and client-side applications, and Progent's datacenter management and support experts can assist you to manage and maintain an off-site datacenter that features high uptime, advanced security, and fast recovery.

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    Windows, UNIX, Solaris Configuration

    If your business operates a UNIX, Linux, or Sun Solaris environment or a multi-OS network, Progent's CISM and CISSP-premier security specialists can help your whole organization in a broad array of security areas such as security administration practices, security design and models, connection management systems and techniques, applications development security, business processes security, physical security, telecommunications, network and web security, and business continuity planning. CISM, CISSP and ISSAP define the basic competencies and worldwide standards of performance that network security professionals are required to master. These accreditations give IT management the assurance that those who have achieved their CISA or CISM qualification have the background and knowledge to offer world-class security management and consulting services.

  • System Center 2016 and Hyper-V Integration Network Consultant Remote System Center 2016 and VMware Integration IT Consultants
  • System Center 2016 and SSRS Reporting Integration System Center 2016 Migration Integration
  • Technical Consultant IP PBX Consulting Cisco SIP Integration

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    Security Audits Juniper J2320 Router

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

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  • Technical Support Outlook Web App and Mac PST files and Outlook for Mac Online Troubleshooting
  • Top CCIE Certified Catalyst 4900 Switch Online Troubleshooting Catalyst 3650 Switch Remote Support
  • Top Cisco Smart Business Communications System Consultancy 24-7 Cisco Small Business series NSS2000 Troubleshooting

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    Windows Server 2016 Storage Spaces Direct Troubleshooting

    Progent's Windows Server 2016 disaster recovery experts can assist your organization to design a DR solution built around Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class network-attached storage using industry-standard hardware, Virtual Machine Load Balancing for enhancing the speed and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for fast, economical creation of a failover cluster quorum arbitration point.

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    Progent provides the services of Microsoft and Cisco-Certified network consulting experts to show clients economical ways to help businesses maximize the value of Microsoft and Cisco technology. For networks that span from remote offices to nationwide enterprises, Progent's network engineers can assist you to improve your network's e-mail infrastructure, protection, reliability, performance, and system administration.

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  • 24 Hour Dynamics GP/Great Plains Features Support and Integration
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    Progent can help you plan and execute an efficient migration to Microsoft Dynamics GP/Great Plains so that you retain your information, improve your protection, modernize your analytics, take full advantage of Microsoft Office support, and minimize productivity interruption by creating and following a sensible migration plan. Progent can also help train new Dynamics GP/Great Plains 2010 users so you don't lose productivity. Progent can improve your company reports and management analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's experience with Microsoft .NET development, Microsoft SQL Server applications, and programming with VBasic, XML and other platforms make it possible to produce specialized line-of-business applications and eCommerce programs that work seamlessly with Microsoft Dynamics GP 2010/Great Plains 2010.

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    Progent's certified Windows 2000 consulting staff can help you optimize the capability of your current Windows 2000 Servers and can streamline network administration, provide technical support and repair, and strengthen security. Progent can also show you how to design, justify, and execute a plan to upgrade from Windows Server 2000 to Windows 2003 Server. Progent is experienced in setting up test programs to eliminate the obstacles associated with moving to Windows Server 2003 by uncovering potential hardware and software compatibility problems.

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  • Urgent Windows desktop virtualization Consultant Citrix NetScaler Specialists
  • VMware vCloud Director vCD Engineer VMware Disaster Recovery Specialist
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    Progent's Microsoft-certified Windows Server 2000 consultants can provide computer help and IT consulting services for the complete family of Microsoft .NET Enterprise Servers, Windows 2000 Server, and Windows Server 2003. Progent's Microsoft Windows Server 2000 configuration, update, and support services include system planning, installation, documentation, local and off-site support, Help Desk outsourcing, professional security consulting, turn-key outsourcing, and cost-effective co-sourcing.

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  • Windows 7 Upgrade Configuration Microsoft Windows 7 Support and Setup
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  • Windows Server 2008 BranchCache Consultancy Windows Server 2008 Security Network Consultants
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    Microsoft Windows 8.1 is designed to power devices from smart phones and tablets to power-user desktops. A wealth of new and improved features, such as touch screen support and iconic tile GUI, provide a broad selection of benefits for organizations who know how to put them to work. Progent's Windows experts can assist get your organization up the learning curve with Windows 8.1 and show you how to derive maximum competitive value from the operating system's various new and enhanced technologies.

  • Experts Microsoft Windows Costa Mesa Santa Ana Cypress
  • Windows Server 2012R2 Active Directory Professional Computer Consulting Windows Server 2012 R2 Multitenancy
  • Windows Server 2012R2 Cloud Consultant 24-Hour Windows Server 2012 R2 Hyper-V Virtual Switch On-site Technical Support
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  • Wave 2 wireless controller IT Consulting
    24-Hour prime infrastructure Remote Support

    Cisco's Catalyst line of Wi-Fi controllers streamline the administration of wireless networks by unifying the configuration and control of Wi-Fi APs, tuning wireless throughput by limiting the effect of radio frequency congestion, improving Wi-Fi availability with fast failover, and hardening data security by identifying threats and analyzing traffic content based on user type and locale. Progent can help you to deploy Cisco wireless LAN controllers to manage wireless networks of any size. Progent can assist you to administer and debug your existing Cisco-based Wi-Fi environment or carry out an efficient upgrade to Cisco's modern Wi-Fi controller solutions.


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