Costa Mesa, CA Online Help from World-class Network Service Consultants
Progent's computer network tech support services can deliver your Costa Mesa, CA company cost-effective and consistent support from world-class computer engineers. By delivering IT support help when you require it, offering advanced knowledge for key applications, offering value-added support such as 24x7 server monitoring, and invoicing only for services you receive, Progent offers your Costa Mesa, California business an affordable alternative for optimizing the productivity of small business networks. Whether you maintain an on-premises system, rely on cloud resources, or manage a hybrid cloud-and-local solution, Progent is the intelligent way for organizations to build and maintain a reliable and safe IT network and to have quick access to the seasoned support typically restricted to enterprises who can support a large in-house IT staff.

For medium-size and enterprise companies, Progent offers co-sourcing support to reinforce the subject matter expertise of your internal IT service team. Co-sourcing can cut costs and help meet schedules for major IT initiatives like software programming, disaster recover/business continuity planning, network security evaluations, office consolidations, or technology migrations.

Progent can in addition provide access to accredited consultants to assist your company to design and execute a sensible cloud strategy.

Key Products and Technologies Supported by Progent for Costa Mesa, California Businesses
As a Microsoft-certified Partner consulting company with a large team of Cisco Certified CCIE networking experts and Apple accredited engineers, Progent offers urgent troubleshooting and affordable online consulting to Costa Mesa, CA businesses for a broad array of information technologies including:

Support Delivery Alternatives Available for Costa Mesa, California Companies
Progent offers a variety of alternatives for providing small businesses and local governments with cost-effective IT services for troubleshooting, system architecture, and network administration. Progent's model for delivering computer support is built on the Call Center structure familiar to larger IT support groups. Progent's Help Desk Service Model ensures rapid response, thorough activity records, dependable follow-up, and strict cost monitoring for an array of IT support delivery modes that include remote repairs, in-person help, and top-level consulting.

  • Online Service
    Progent's Technical Response Center provides emergency and routine remote support for Windows, Linux, Apple Mac, and Cisco-powered environments in the U.S. and globally. Progent's seasoned support professionals can help clients to analyze and repair hardware and software problems without the expense or delay of in-person service calls. The background of Progent's IT consultants allows them to handle the majority of IT issues rapidly. For the most challenging issues, Progent's breadth of knowledge makes it possible to escalate support calls to advanced specialists. Progent provides a convenient, web-based registration procedure for first-time customers to accommodate urgent network problems and Progent bills per minute with zero sign-up charges or minimums, so you are invoiced only for the help you get. Experts available remotely include Cisco-certified CCIE network engineers, Microsoft-Premier MCSE consultants, and GIAC-certified security engineers. Find out more information concerning Progent's online computer troubleshooting services.

  • Onsite Service
    Progent provides on-site computer support for signed-up customers in major metropolitan areas in the United States. Progent's onsite support personnel can work in tandem with Progent's online support experts to give small and midsize companies the best of both worlds: on-premises service technicians when you need them plus the on-line help of Progent's seasoned staff of IT engineers, security professionals, and business application developers. The response time for in-person support calls is typically less than one business day. Progent requires no start-up or retainer charge for becoming a Progent customer for on-premises service. Find out more concerning how and why to register for Progent's onsite computer support services.

  • Help Desk
    Progent's Standard Help Desk Services offer small businesses a complete service desk solution that manages all aspects of remote Level 1 desktop support from service requests through ticketing, screen sharing, progress tracking, problem solving, and management reports. Progent offers call desk services at a substantial discount off Progent's normal Level 1 desktop service rates, and Progent can provide the option of rapid as-needed escalation to subject matter experts to resolve challenging issues. For details, see Help Desk Services for Small Businesses.

  • Shared Help Desk Services
    Progent's shared Help Desk services allow your IT organization to share the load for Help Desk support seamlessly between your IT team and Progent's roster of certified technical support engineers and subject matter experts (SMEs). Progent's shared Help Desk service is a collaborative support solution built around the top professional services automation tool for managing end-user service requests, ticket lifecycle, ownership, status tracking, and metrics. To learn more, visit Progent's Help Desk sharing services.

  • IT Consulting Services
    Progent offers small businesses budget-friendly access to enterprise-class IT professionals who can provide help with vital technologies such as Microsoft Windows Server 2022 solution design and migration services, Microsoft Windows Server 2019 migration consulting, Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Cisco network design, consulting support for Horizon3.ai's NodeZero threat assessment platform, company-wide network protection consulting, non-stop network consulting, virtual server strategies, plus integration, customization and support for small business software such as financials, ERP, management reporting, CRM, and productivity packages. Progent can help with short-term projects such as office moves and major software upgrades, extended projects such as upgrading an older ERP system to a modern Microsoft Dynamics or Dynamics 365 solution, relational database application development and administration services, and web development, continuing support such as System Center 2012 Operations Manager (SCOM 2012) support and Operations Manager 2016 consulting for network monitoring and network management, or urgent response such as data restoration and virus removal.

  • Network Infrastructure Support Services for an At-Home Workforce
    Progent can assist small and medium-size businesses to design, set up and debug the network infrastructure required for offsite workers. Areas of infrastructure for which Progent's experts offer support include secure and efficient VPN connectivity, VDI desktop software, router integration, wireless network design and deployment, and robust Internet connectivity. For information about Progent's infrastructure consulting services for at-home workers, see network infrastructure consulting services for telecommuters.

  • Private Cloud Hosting
    Progent's Private Cloud hosting service provides complete hosting services for the entirety of a small company's production servers in a setting that not only delivers the highest level of availability and expandability but that is in addition convenient for customers to migrate to a different support provider or to move internally whenever your business situation calls for it. Progent's Private Cloud hosting service is based on proven virtualization techniques that allow businesses with multi-vendor environments to benefit significantly on the costs of hardware, system support, and IT management while getting world-class dependability and an unparalleled degree of vendor options. In contrast to ordinary Software as a Service (SaaS) hosting models, Progent's Private Cloud Hosting Service encompasses all server-based software in one centrally managed package, can support the multi- OS and non- standardized environments common with small businesses, and retains ownership of the software licenses in the client's hands so that moving to a different virtual system is fast, safe, and inexpensive. This eliminates becoming a captive to a specific hosting service while still offering all the cost savings associated with ASP and SaaS hosting alternatives.

  • Hybrid Cloud Migration Services
    Progent offers advanced remote support services to help companies of all sizes connect their networks with popular public cloud platforms including Azure and Amazon Web Services. Progent can assist you to design and manage hybrid ecosystems that support Windows and Linux operating systems and applications in either cloud-centric solutions or in hybrid network models that seamlessly combine local IT assets as well as public clouds. To help you to incorporate cloud services with physical datacenters, Progent offers a variety of cloud integration services that include Office 365 integration with on-premises installations of Exchange, Microsoft Azure design and deployment services, Amazon Web Services cloud integration, Amazon Web Marketing Service (WMS) programming and debugging, and Google Cloud Platform integration consulting. Progent has more than 20 years of experience providing advanced consulting support remotely, and Progent can help you successfully carry out your cloud integration projects on schedule and affordably.
Progent's Flat-rate Managed Services for Remote IT Management
Progent's affordable ProSight portfolio of managed services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all facets of information assurance. Managed services offered by Progent include:
  • ProSight Active Security Monitoring: Next Generation Endpoint Protection and Ransomware Recovery
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's next generation behavior-based machine learning technology to defend endpoints and servers and VMs against new malware assaults such as ransomware and file-less exploits, which routinely get by traditional signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and offers a single platform to manage the complete threat progression including blocking, infiltration detection, mitigation, remediation, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, reseller, and integrator. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
    ProSight Enhanced Security Protection services offer ultra-affordable multi-layer security for physical servers and virtual machines, workstations, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to security threats from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, endpoint control, and web filtering through cutting-edge tools incorporated within a single agent accessible from a unified control. Progent's data protection and virtualization consultants can help your business to design and configure a ProSight ESP deployment that meets your company's specific requirements and that allows you achieve and demonstrate compliance with legal and industry information security standards. Progent will help you specify and configure policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that call for urgent attention. Progent's consultants can also help your company to install and test a backup and restore solution like ProSight Data Protection Services (DPS) so you can recover rapidly from a destructive cyber attack such as ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

  • ProSight DPS: Managed Cloud Backup and Recovery
    ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed solution for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates and monitors your backup processes and enables fast recovery of vital files, apps and virtual machines that have become lost or corrupted as a result of component failures, software bugs, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide advanced expertise to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPAA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your critical information. Learn more about ProSight Data Protection Services Managed Cloud Backup and Recovery.

  • ProSight WAN Watch: Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for smaller organizations to diagram, monitor, reconfigure and debug their networking hardware like routers and switches, firewalls, and load balancers as well as servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that infrastructure topology maps are kept updated, copies and displays the configuration of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off common tasks such as network mapping, reconfiguring your network, locating appliances that require critical software patches, or isolating performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
    ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the technology of leading data security companies to provide centralized management and comprehensive security for your email traffic. The hybrid architecture of Progent's Email Guard managed service integrates cloud-based filtering with an on-premises gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your network firewall. This reduces your vulnerability to external threats and saves system bandwidth and storage. ProSight Email Guard's on-premises security gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the on-premises gateway provides AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Microsoft Exchange Server to track and safeguard internal email that stays inside your corporate firewall. Learn more about Progent's Email Guard spam filtering, virus defense, email content filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progent's server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management technology to keep your network running efficiently by tracking the state of vital assets that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent immediately to your designated IT management staff and your assigned Progent consultant so all potential issues can be resolved before they can impact your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a high-performance virtual machine host set up and maintained by Progent's IT support experts. Under the ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Since the system is virtualized, it can be ported easily to an alternate hardware solution without a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, your business is not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly locate passwords or serial numbers and be alerted automatically about upcoming expirations of SSL certificates ,domains or warranties. By updating and managing your IT infrastructure documentation, you can eliminate up to half of time wasted trying to find vital information about your network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you're making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need as soon as you need it. Learn more details about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to get an unbiased assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management tools available, and overseen by Progent's world-class group of information technology experts, ProSight Network Audits help you see how well the deployment of your core infrastructure assets conform to industry leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant ROI like a more manageable Active Directory environment. Both also come with a year of advanced remote network monitoring and management. Benefits can include easier network management, better compliance with information security standards, higher utilization of IT resources, faster problem resolution, more reliable backup and restore, and higher availability. Learn more about Progent's ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a phone interview with a Progent information assurance consultant. The fact-finding interview is intended to assess your company's ability either to stop or recover quickly after an attack by a ransomware strain such as Ryuk, WannaCry, NotPetya, or Hermes. Progent will consult with you directly to collect information about your existing AV defense and backup system, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can apply best practices to create a cost-effective security and backup/recovery environment that meets your company's requirements. For additional information, visit Progent's ProSight Ransomware Preparedness Report Service.

Why Progent Offers the Right Choice for Costa Mesa, California Small Businesses
Progent's staff size, depth of information technology expertise, and experience with corporate IT consulting enable small companies to avoid the problems related to excessive dependence on small support firms or freelance engineers.

Teaming with Progent enables your company to:

  • Avoid Over Reliance on Freelance Consultants
    For network support, smaller companies often depend heavily on freelance consultants. Although individual service providers carry lower overhead than larger support organizations and can typically charge nominally smaller fees, individuals are frequently spread too thin to react quickly to critical network problems. If a freelance engineer is occupied with different customer, sick, on travelling, or in class, the lack of replacement personnel may require your business to go without help in case of a crisis. As your company grows, system downtime or problems with critical applications become more costly. The money you thought you were saving on an independent consultant can be eaten up quickly because of lower output. In addition, when independent consultants encounter unfamiliar problems, the lack of a large engineering team to rely on for assistance forces them to learn in place while your organization winds up footing the bill for their ongoing education.

  • Gain Access to Expertise in Advanced IT Issues
    The majority of small service organizations or freelance engineers specializing in small company network support are capable of providing connect-the-dots fixes but don't have the background to deal efficiently with complex network environments with mixed platforms, multiple sites, Voice over IP systems, mobile workforces, interconnected accounting and analytical applications, data-driven web sites, and specialized line-of-business applications. Progent's background with worldwide enterprises and Progent's large team of specialists can be valuable to your company because enterprise environments are by nature complicated, support problems demand thorough understanding of in numerous technical areas, and achieving a high level of robustness, reliability, and security requires enterprise-tested best practices.

  • Build a Firm Foundation for Growth
    Small businesses often start with an IT system cobbled together on a tight budget. Lacking a solid basis, a sequence of band-aid repairs commonly get piled on top of a tenuous foundation. As a business evolves, stability and scalability issues can hinder the productivity of the organization. Such environments require proper assessment, intelligent strategic planning, and in-depth experience to upgrade to a network infrastructure that will act as the reliable foundation to meet current business requirements and support downstream expansion.

  • Partner with Solution Consultants, Not Product Vendors
    Small companies require guidance and insight to navigate through an increasingly complex array of IT options offered for accelerating business growth and improving efficiency. Businesses do not need an IT engineer or support organization that attempts to promote a product. Progent avoids conflicts of interest by not selling hardware and software. Progent sells services and expertise exclusively. This permits Progent to match consulting services with the genuine needs of clients. Mixing IT consulting and product reselling can lead to a situation where the proposed solution is based on a preselected vendor rather than being driven by the true requirements of a customer.

How to Contact Progent
If your Costa Mesa, California business needs to contact Progent to ask about network outsourcing, consulting, or tech support services, call 800-993-9400 or see Contact Progent.

Fast Remote Network Assistance
For immediate online help, you can call Progent's Online Help Desk toll-free at 1-866-PROGENT (866-776-4368).



An index of content::

  • 24 Hour Chief Information Officer Outsourcing Technology Professional Engineer IT Outsourcing Services
  • 24-Hour Email Virus Fingerprint Engineer Consultancy ProSight Email Spyware Protection
  • 24-Hour Progent's Management Administration Top Ranked Progent Management Onsite Technical Support
  • 24-Hour Ubiquiti's UniFi U6 WiFi access points Services Ubiquiti UniFi Controller software Consultancy

  • ProSight Remote Desktop Monitoring Consultant
    ProSight Server and Desktop RMM IT Services

    ProSight LAN Watch is Progent's server and endpoint monitoring service that incorporates state-of-the-art remote monitoring and management techniques to help keep your network operating efficiently by checking the health of vital devices that power your network environment. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your specified IT staff and your assigned Progent consultant so that all potential problems can be addressed before they can impact productivity.

  • 24/7 Expert Microsoft Certified Engineers Hybrid cloud Amazon AWS hybrid cloud integration Programmer
  • 64-bit Migration Engineer 64-bit Computing Consultant
  • Software Consulting Firm IT Outsourcing Costa Mesa California, U.S.A.
  • 64-bit Processing Engineers 64-bit Processing Consultant Services
  • 64-bit Server Technical Support Services 24/7/365 64-bit Server Technical Consultant
  • Orange County California Small Business Network Consulting Service Firm
  • 9800-L wireless controller Remote Support Top Quality DNA Center Support and Help
  • After Hours Custom Microsoft Visual Basic Development Firms Crystal Reports Developer
  • Aironet 1700 Access Point Remote Consulting 24/7 Integration Support Aironet 1700 Access Point

  • NetApp MetroCluster Disaster Recovery Professionals
    Immediate Services NetApp MetroCluster Switchover

    NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with synchronous replication to provide fast, zero RPO disaster recovery between datacenters that are as far as 300km apart from each other. Progent's roster of seasoned IT consultants can assist you to plan, configure, manage, upgrade, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster environment that meets your technical requirements and budget. Progent can make sure you follow best practices for configuring your MetroCluster solution by providing help with procedures such as assigning shelf IDs, determining aggregate and plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your storage clusters, and verifying your disaster recovery solution to verify adherence with information assurance standards and regulatory requirements.

  • Costa Mesa, Orange County, US Windows Security Integration Group
  • Android patch management Technology Professional Largest Consultant Network infrastructure patch management
  • Apple iPhone Troubleshooting Urgent Apple MobileMe Configuration

  • On-site Support Professional
    Cisco Experts Remote Computer Support Technology Professional

    For medium-size businesses looking for IT support, Progent offers an array of options such as local help, remote support, phone-based Help Desk, 24x7 support with remote network monitoring, temporary staff augmentation, business relocation support, software development, and expert consultation. For midsize companies in California or other areas covered by Progent's field engineers, Progent offers expert on-premises help for fixing network issues rapidly and affordably.

  • Automatic Topology Diagrams On-site Technical Support ProSight Network Infrastructure Monitoring Support

  • Retail Management System Information Technology Consulting
    ERP Outsourced Programming

    In addition to providing access to Microsoft Dynamics GP (Great Plains) specialists, Progent has experts in Microsoft Dynamics AX ERP Software, Dynamics NAV (Navision), Dynamics SL (Solomon), Microsoft Dynamics Retail Management System, Macola ERP by Exact, MAS 90 by Sage Software, and QuickBooks Pro. Progent offers programming, troubleshooting, administration help, migration assistance, and one-on-one or group online training customized to address your specific needs. Progent's consultants also can show you how to integrate and maintain a protected, reliable server and communications foundation to support your ERP, MRP and accounting applications.

  • BSD IT Technical Support Company BSD Consultancy Services Group

  • Remote Support Altaro VM Backup Planning
    Hornetsecurity Altaro VM Backup and vCenter Support and Integration

    Altaro VM Backup from Hornetsecurity provides small businesses a dependable and affordable platform for backing up and restoring Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also enables low-cost cloud backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be modified by anyone including root users. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of online or on-premises consulting services to assist you to plan, deploy, manage and debug a modern backup and disaster recovery solution powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup technology.

  • Best Information Technology Support Microsoft SQL Server Microsoft SQL Specialists
  • Best Microsoft Exchange Server 2010 Migration Configuration Microsoft Exchange Server 2010 Evaluation Online Technical Support
  • Biggest Meraki Wi-Fi Access Point Onsite Technical Support Meraki MR45 Access Point Integration Services
  • CCNP Certified Computer Consultant Catalyst 9163E Access Point Cisco DNA Center Computer Engineer
  • CISSP Certified Cybersecurity Specialists Consulting Services CISSP Certified Security Analyst
  • CISSP Certified Security Analyst Consultancy CISSP Certified Cybersecurity Auditor Specialists
  • CRISC Certified Risk and Information Systems Control Analyst Consultancy CRISC Certified Risk and Information Systems Control Manager Professional
  • Case Study Building to Building Wireless Proxim Tsunami Wireless Case Study

  • Cisco Experts 7800 Series IP Phone Support
    Cisco VoIP Phones and IM Remote Troubleshooting

    Progent's CCIE-certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

  • Catalyst 2900 Switch Support and Setup Catalyst Switch LISP Remote Support
  • Cisco Certified Zero Downtime Network Computer Consulting SQL Server Cluster Remote Support Services
  • Cisco Consultancy WannaCry Ransomware Defense Ransomware Removal Consulting
  • Networking Information Technology Consulting Companies Costa Mesa, CA
  • Cisco Experts Help Desk Sharing IT Consultants Supplemental Call Center On-site Support
  • Cisco Network Infrastructure Management Computer Networking DNA Center Management Small Business IT Consultant
  • Co-managed Service Desk Help and Support Extended Call Desk Consultant Services

  • Windows and UNIX Professionals
    Windows and Solaris Consulting Services

    If your business computer system mixes UNIX, Linux or Sun Solaris technology with MS Windows, Progent can show you how to integrate your IT resources into a cohesive environment that permits all your operating systems to run side by side for simple management, seamless information exchange, high availability, superior performance, and strong protection. Progent's UNIX and Microsoft Windows coexistence assistance offerings feature IT infrastructure configuration and service, consulting for Windows services for UNIX, remote network monitoring and management, online network help and troubleshooting, on-site technical support, and Contact Center outsourcing.

  • Coder Azure cloud integration Azure integration Consult

  • Windows Server 2019 Virtual Machine Computer Consulting
    MCSE Expert Certified Windows Server 2019 Windows Defender ATP Consultant Services

    Progent's Microsoft-certified Windows Server 2019 consultants can help your company to plan and implement a cost-effective migration to Windows Server 2019 using existing deployment architecture or a cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 delivers major improvements in capacity, performance, ease of management, virtualization, cybersecurity, hybrid on-prem plus cloud integration, resilience, and container support.

  • Computer Network Support Companies Microsoft Windows Award Winning Microsoft Office 2003 Small Business Network Consultant
  • Computer Network Support Company Small Medium Business Microsoft and Cisco Small Office Network Consultant Midsize Company
  • Consultant ProSight Email Data Leakage Prevention Email Anti-fraud Intelligence Services
  • Consultants Dynamics GP Great Plains Accounting Dynamics GP/Great Plains Professionals
  • Consultants Videoconferencing Immersive Telepresence Online Support Services

  • Ekahau Predictive Wi-Fi Site Modeling Technical Consultant
    Ekahau Insights Wi-Fi Network Troubleshooting Technical Support

    Progent's Ekahau-certified Wi-Fi experts can assist you to design, implement, enhance, manage and troubleshoot a Wi-Fi network adapted to your facilities. Progent offers online or onsite expertise for Ekahau Pro for predictive Wi-Fi planning and Ekahau Sidekick for on-premises RF measurement.

  • Consulting Services Exchange 2013 Project Planning Exchange 2013 Availability Professional
  • Consulting Services MSP360 Ultimate Backup MSP360 VM Backup On-site Support
  • Consulting Services Office Word 2016 Office Word 2019 Consultants

  • VMware Cross vCenter NSX Technology Professional
    VMware Cross vCenter NSX Consultant

    VMware's NSX virtual network platform enables you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation independent of the hardware making up the underlying network infrastructure. VMware Site Recovery Manager supports programmatic disaster recovery, application mobility, and transparent site relocation, failback and site re-protect. SRM also enables transparent testing for disaster recovery, upgrades and patches and can generate audit reports to verify complete service recovery, validate SLAs and prove DR compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the entire virtualized network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to design, deploy, test and maintain a DR system powered by VMware Site Recovery Manager and VMware NSX.

  • Consulting Support for IT Service Firms Integration Network Consultants IT Services for Service Firms
  • Database DBA Technical Consultant RDBMS Consulting
  • Duo Zero Trust Security Technical Support Services Duo MFA and Single Sign-on (SSO) Troubleshooting
  • Dynamics 365 AX Support and Help Programmer MAS 90

  • Duo MFA and Single Sign-on (SSO) Help and Support
    Support Outsourcing Duo Two-factor Authentication (2FA)

    Progent's Duo services utilize Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices.

  • Dynamics 365 NAV Technology Consulting Dynamics NAV ERP Development Firms
  • Remote Help Desk Tech Services Costa Mesa, CA, USA
  • Egregor ransomware hot line Professionals LockBit ransomware hot line Technology Professional
  • Ekahau Wi-Fi Site Survey Troubleshooting Ekahau Wi-Fi Site Validation Professional
  • Engineer Wireless Site Survey Wi-Fi Site Survey Online Support Services
  • Engineer macOS Phone-based macOS Online Troubleshooting Engineer
  • Exchange 2013 Backup and Restore Help and Support 24-Hour Microsoft Experts Exchange 2013 Collaboration IT Consulting
  • Expert Microsoft Certified Outsourcing Technical Support Consultant Prices Server Migration Specialists Consultant Prices
  • Fault-tolerant Clustered Servers Technical Support Network Consultants Non-stop Clustered Servers
  • Flexential Data Center Professionals Flexential Tampa Colocation Center Engineer

  • Microsoft LCS Server Consultant
    24 Hour Microsoft LCS Server IM Support Services

    MS Communications Server delivers IM and Real Presence as part of an extensible, enterprise-grade solution featuring enhanced security, transparent compatibility with additional Microsoft software, an expandable, standards-based development platform, and compliance with regulatory mandates such as HIPAA, SOX, and Gramm-Leach-Bliley. Your enterprise can benefit from cost savings and improved operational efficiencies, enhanced worker productivity, and stronger IP protection with this easy-to-manage, fault-tolerant IM platform. Effective deployments of Microsoft Office Communications Server call for extensive planning and consideration before roll out. Progent's Microsoft-authorized professionals can provide the skill needed to deliver all the benefits of Office Communications Server throughout your entire organization.

  • Google Cloud Linux Consultants Google Cloud hybrid cloud integration Technology Professional

  • 24-Hour Consult ProSight Private Cloud Hosting Services
    Top Consulting ProSight Virtual Hosting

    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size company's servers in a solution that delivers the highest level of dependability and scalability and is also easy to migrate to another host. ProSight Virtual Hosting services are built upon mature virtualization technologies that allow small companies with mixed- platform IT systems to economize significantly on the costs of capital investments, system maintenance, and network management while benefiting from world-class fault tolerance and an unprecedented degree of vendor flexibility.

  • ISA Server 2006 Configuration Microsoft ISA Server 2006 Online Help
  • ISA Server Engineers Top Consultant ISA Server
  • IT Consultants Microsoft Office 2003 Microsoft Windows Network Architect Firms

  • Auditor Juniper Networks NetScreen
    Technology Consulting Services NetScreen

    Progent's Juniper-certified NetScreen engineer can assist you to configure and optimize NetScreen 5000 series routers, upgrade from older NetScreen products to more current Juniper technologies, and troubleshoot network infrastructure problems in Juniper-only or mixed-technology environments.

  • IT Consulting Hornetsecurity Altaro VM Backup Offsite Online Support Hornetsecurity Altaro VM Backup and Hyper-V
  • Microsoft Network Problem Resolution Orange County California
  • IT Consulting MSP360 GSuite Backup MSP360 Backup Technical Support
  • Immediate Windows Server 2019 Clusters Sets On-site Technical Support Windows Server 2019 and SQL Server Integration
  • Internet Security and Acceleration Server Support ISA 2004 Standard Edition Server Computer Consulting
  • After Hours Microsoft Computer Consolidation
  • Juniper Junos Management Technology Consulting Juniper Junos BGT Firewall Audit
  • Largest SentinelOne Endpoint Detection and Response Consult Specialists SentinelOne Singularity EDR

  • Flexential Tampa Data Center Consult
    Top Ranked Consultant Services Flexential Tampa Colocation Center

    Progent makes use of the Flexential Tampa data center mainly to provide private cloud hosting. Progent maintains a group of network consultants based in the Tampa area, and Progent can also provide online support from Progent's nationwide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, CISM and CISSP-certified security consultants, Hyper-V and VMware virtualization specialists, and senior disaster recovery/business continuity preparedness experts. Progent can also help your business to design and implement a move to the Flexential facility by providing services such as planning system architecture, recommending hardware, system configuration and testing, troubleshooting, streamlining online network management, and training your IT support team.

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    Progent's CISSP-certified cybersecurity experts can help organizations of all sizes with any aspect of IT security. Progent can create cost-effective cybersecurity systems that protect a small business against advanced malware attacks or Progent can plan, configure, and monitor a comprehensive security strategy for hybrid networks that support local, remote, and mobile clients sharing network resources spread over a mix of physical datacenters and various clouds.

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    If your company is producing UNIX or Linux applications in an environment that has MS Windows-based servers, PCs, and office applications, Progent can provide full-service network support outsourcing that allows you to focus on your area of high-value expertise without the constant distraction of maintaining your company information system. Through the use of smart server monitoring and by providing remote and in-person support when your company needs it, Progent offers an affordable alternative for supporting an IT network that provides high reliability, security, and performance. Progent's Linux developer support offerings include full-service network support outsourcing, virtual server infrastructure, remote and in-person service and repair, network monitoring, and Helpdesk outsourcing.

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    Progent's software experts have worked for two decades with .NET technologies and the Visual Studio development environment and can create or enhance .NET apps quickly and affordably.

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    Altaro VM Backup from Hornetsecurity provides small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, offsite, distributed, and cloud environments and also enables cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by any user including administrators. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of online or on-premises consulting services to help you to design, deploy, optimize and debug a comprehensive backup and disaster recovery system based on Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a fully managed backup/recovery service powered by on Altaro VM Backup.

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    Progent's Ekahau-certified Wi-Fi consultants can assist you to design, implement, enhance, manage and troubleshoot a Wi-Fi network optimized for your environment. Progent offers remote or onsite expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal measurement.

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    Configuration Manager automates software provisioning across multiple sites, streamlines compliance settings management, inventories network assets, guards against company data leakage, performs health reporting, allows secure self service, and offers a single control mechanism for managing mixed-OS networks based on on-prem, cloud, or hybrid deployment topologies. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration specialists can assist businesses of any size with any facet of planning, installing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.

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    ProSight Data Protection Services ECHO from Progent provide small and mid-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. For a low monthly rate, ProSight DPS automates your backup processes and allows fast recovery of vital data, apps and virtual machines that have become unavailable or corrupted as a result of hardware failures, software bugs, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's disaster recovery specialists can deliver advanced expertise to set up ProSight Data Protection Services to be compliant with regulatory standards such as HIPAA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to restore your critical data.

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    Progent can assist you in all phases of your migration to Exchange 2016 such as planning HA architecture for an on-premises, cloud-based or hybrid environment; licensing compliance for Exchange 2016 and Windows Server 2012 R2+; moving mailboxes; Windows Hyper-V strategy; specifying storage requirements for your VMs, mailbox databases and log files; setting up hardware load balancing for fault-tolerant client access services; planning, configuring and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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    Progent's wireless VoIP phone configuration and troubleshooting consultants offer remote and on-premises assistance to help you build and maintain a Cisco Wi-Fi VoIP phone deployment by delivering integration services that range from troubleshooting the set up of an IP phone or access point to providing comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of a campus.

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    Progent can provide affordable remote support to help businesses of any size to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, software license management, disaster recovery mechanisms, and security strategies. Progent offers advanced expertise with firewalls and VPN technology and can show you how to create all-cloud or hybrid cloud ecosystems that efficiently integrate Amazon AWS cloud services. Progent offers as-needed consulting to help you to overcome complex technical issues or Progent can deliver project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on time and on budget.

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    Progent's Palo Alto Networks firewall experts can show you how to select, configure, and manage Palo Alto Networks firewalls to create a modern cybersecurity ecosystem that extends across your on-premises and cloud-based assets and guards all users anywhere with any device.

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    With virtual servers, companies are able to operate many virtual servers on a single actual server. Virtualization technology enables companies to enjoy all the advantages of server isolation, but without the costs associated with purchasing extra server hardware. Virtualization is the enabling technology for private clouds, which offer important benefits such as lowering the costs of capital equipment, facilities, and management while improving data security, system availability, and disaster recovery. Other important server management technologies include server monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's professional server management specialists can help you with all areas of server consolidation and administration to enable your company to contain costs and save time.

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    Progent's Reseller Program for IT Service Providers lets you take advantage of Progent's information technology engineers while retaining your own service brand as a seamless arm of your IT consulting staff.

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    Progent's Microsoft-certified consultants have over 10 years of experience designing, deploying, optimizing and fixing System Center Operations Manager environments and can provide organizations of any size advanced online or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist your company to plan an architecture for SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources efficiently, whether your infrastructure are onsite, cloud-based, or a mixed environment. Progent can also help you to install and customize Microsoft SCOM 2012 management packs based on industry best practices for monitoring network fabric as well as both Microsoft and 3rd-party apps and services. In addition, Progent can deliver fast online or onsite technical support to help you to fix critical problems detected by Microsoft SCOM 2012.

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    Stealth penetration testing is a key component of any overall network security plan. Progent's security experts can perform thorough penetration checks without the knowledge of your company's internal IT staff. Stealth penetration testing shows whether existing security defense systems such as intrusion incident alerts and event log monitoring are properly configured and consistently observed. Progent can implement ongoing autonomous PEN testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, unsafe configurations, harvested credentials, skipped patches, and unsound IT product defaults can be chained together by hackers into the multi-vector attacks common to the latest variants of ransomware.

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    Progent's Microsoft-certified professionals can help you to assess the benefits of Windows Server 2012 R2 for your organization, develop pilot environments and rollout strategies, optimize your network for on-premises, multi-location, cloud-based, and partial-cloud datacenters, train your IT support staff, develop an enterprise-wide security plan, streamline IT administration, assist with application development, and build and test a DR/BC plan.

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  • CloudSuite 9.01 Professionals
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    Infor CloudSuite Industrial, previously known as SyteLine, is an ERP platform that embodies more than a quarter century of experience assisting manufacturing and service companies to manage complex supply chains and streamline critical processes in order to bring products to market quickly and adhere to customer commitments consistently. Progent offers the expertise of an ERP consultant with more than 20 years of experience working with the Infor CloudSuite Industrial/SyteLine platform. Progent offers online or on-premises services that can range from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample services available from Progent for CloudSuite Industrial/SyteLine include implementation, upgrades, business analysis, application development, CPQ, web site integration, debugging, ETL, Microsoft 365 integration, disaster recovery planning, and database administration.

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