Overview of Progent's Ransomware Forensics Investigation and Reporting in Chattanooga
Ransomware Forensics ConsultingProgent's ransomware forensics consultants can preserve the system state after a ransomware attack and carry out a comprehensive forensics investigation without disrupting the processes related to operational resumption and data restoration. Your Chattanooga business can utilize Progent's ransomware forensics report to combat future ransomware attacks, assist in the recovery of lost data, and comply with insurance carrier and governmental reporting requirements.

Ransomware forensics analysis is aimed at determining and documenting the ransomware assault's storyline throughout the network from beginning to end. This history of the way a ransomware attack travelled within the network helps you to assess the damage and brings to light weaknesses in policies or work habits that should be corrected to prevent future breaches. Forensics is usually given a top priority by the insurance provider and is often mandated by government and industry regulations. Because forensic analysis can take time, it is vital that other key recovery processes like business continuity are performed concurrently. Progent maintains a large team of IT and security professionals with the skills needed to carry out activities for containment, operational continuity, and data recovery without disrupting forensics.

Ransomware forensics investigation is complicated and requires close interaction with the groups focused on data recovery and, if necessary, payment negotiation with the ransomware hacker. forensics can involve the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and basic Windows systems to check for anomalies.

Services involved with forensics investigation include:

  • Isolate but avoid shutting down all possibly impacted devices from the system. This can require closing all RDP ports and Internet facing network-attached storage, modifying admin credentials and user PWs, and setting up 2FA to secure backups.
  • Copy forensically sound digital images of all suspect devices so the data restoration group can proceed
  • Preserve firewall, virtual private network, and other key logs as soon as feasible
  • Identify the kind of ransomware involved in the assault
  • Examine each computer and data store on the network as well as cloud-hosted storage for signs of compromise
  • Catalog all compromised devices
  • Determine the kind of ransomware involved in the assault
  • Review log activity and sessions to establish the timeline of the ransomware attack and to identify any possible sideways movement from the first infected system
  • Identify the attack vectors exploited to carry out the ransomware attack
  • Search for new executables surrounding the first encrypted files or network compromise
  • Parse Outlook web archives
  • Analyze attachments
  • Separate any URLs from messages and check to see whether they are malware
  • Produce detailed attack documentation to meet your insurance carrier and compliance requirements
  • List recommended improvements to close security vulnerabilities and enforce workflows that reduce the exposure to a future ransomware exploit
Progent's Qualifications
Progent has delivered online and onsite IT services across the United States for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes consultants who have been awarded advanced certifications in foundation technology platforms including Cisco networking, VMware, and popular Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications including CISA, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also has guidance in financial and ERP applications. This breadth of expertise gives Progent the ability to identify and integrate the surviving parts of your information system after a ransomware assault and reconstruct them rapidly into an operational network. Progent has collaborated with top cyber insurance carriers including Chubb to assist businesses recover from ransomware attacks.

Contact Progent about Ransomware Forensics Analysis Expertise in Chattanooga
To learn more information about ways Progent can assist your Chattanooga business with ransomware forensics investigation, call 1-800-462-8800 or visit Contact Progent.



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  • SharePoint Server 2007 Support and Integration
    Office SharePoint Server 2016 On-site Technical Support

    Progent's Microsoft-certified experts offer businesses of any size consulting, troubleshooting, and development services for Microsoft SharePoint Server and SharePoint Online. SharePoint is an enterprise solution that utilizes web technology for efficiently connecting people, teams and data. SharePoint provides a common spot for your workers or clients to access, organize, share and interact with useful information, files, and applications and to interact with other people. SharePoint allows quicker and more intelligent decisions, more effective access across teams and more streamlined business practices. Windows SharePoint Services connect employees, clients, teams and major tasks with the knowledge they've developed in a manner that makes data convenient to find, retrieve and re-use. Progent's SharePoint consultants can assist you to manage your current SharePoint ecosystem or upgrade to the latest release of SharePoint Server or to SharePoint Online.

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    Progent is a reseller and consulting firm for SentinelOne's Singularity product line, a subscription-based, cloud-first cyberthreat management platform that includes AI software and expert services to deliver comprehensive endpoint detection and response.

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    Progent's UNIX family support services provide small companies and developers assistance with managing and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your business access to UNIX experts, support professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad array of expertise provides you with a convenient one-stop consulting firm to help you create and manage a protected and robust cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with popular variants of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

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    24/7 Teleworker Security Professional

    Progent can help small and mid-size companies to implement cybersecurity defense systems and deliver response services for remote workers.

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    Progent's Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting mission-critical applications, developing cost-effective migration methodologies, evaluating and optimizing performance, planning or verifying business continuity solutions, resolving compatibility issues, and establishing training systems for new technologies. For Progent customers without sufficient in-house resources to assemble proper test environments, the lab reduces capital costs and engineering risk while keeping critical IT initiatives on schedule.

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  • Small Business IT Consulting Group Small and Midsize Office Cisco Expert Small and Midsize Office Computer Network Support Firms
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    Stealth penetration testing is a key component of any comprehensive network security strategy. Progent's security experts can run extensive penetration checks without the knowledge of your organization's internal IT staff. Stealth penetration testing uncovers whether existing security monitoring tools such as intrusion detection warnings and event log monitoring are properly set up and actively observed. Progent can provide continuous autonomous penetration testing to map your internal/external attack surface and to identify ways that exploitable vulnerabilities, improper configurations, stolen credentials, overlooked patches, and ill-advised product defaults can be combined by threat actors into the multi-front attacks common to the latest strains of ransomware.

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    System Center 2016 provides major enhancements for managing hybrid cloud networks by offering advanced support for Windows Server 2016 servers, Windows 10; seamless integration of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone management plus built-in integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff offers advanced remote and onsite expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and install a new deployment of Microsoft System Center 2016, expand or tune an existing one, migrate efficiently from an earlier version of System Center, or troubleshoot your System Center environment.

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    Even if your business has a minimal network services group and a modest IT budget, your information network can still feature the same high reliability and performance that once required a substantial internal service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified network professionals, the latest network management products for 24x7 monitoring and threshold alarms, and economical support programs such as a help desk call center to keep your vital business applications and hardware up and running.

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    VMware's NSX virtual network platform allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high degree of automation regardless of the hardware used by the basic network infrastructure. VMware Site Recovery Manager supports automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also enables transparent testing for disaster recovery, updates and fixes and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and prove disaster recovery compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can rapidly recover the entire logical network topology at the recovery site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist you to design, configure, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.

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    Progent offers a variety of IT service packages for small companies. These IT outsourcing and server monitoring services are based on the anticipatory problem handling capabilities of Microsoft System Center Operations Manager, a next-generation server and IT support product that monitors the reliability, performance, and safety of your information system and isolates incipient troubles before they can disrupt your network. With Progent's affordably priced IT support packages, small organizations can select a basic co-sourcing package based on System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution.

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    Microsoft Dynamics GP 2015 R2 features a new design that improves cloud integration, works with the most popular smart phones and tablets, allows one-time login with Microsoft Azure AD, and tightens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates new Workflows, extends the Web Client, and adds more than 100 enhancements to various applications. Progent's Microsoft-certified and Cisco-certified consultants offer the broad knowledge and hands-on experience to address the many technical and business issues associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist your organization to perform a smooth migration that will optimize the return on your investment in this mission-critical product.

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    Progent's expert support team can help you design and deploy an efficient in-place Microsoft Exchange 2003 upgrade strategy that minimizes network disruption, simplifies ongoing service requirements, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multiple server or multi-site migrations, Progent has the experience to complete your move rapidly and affordably. Progent's Exchange 2003 support, repair, and design services include assistance with the configuration of outside vendor enhancements of Exchange 2003 Server that are best aligned to your business needs.

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  • CISSP Certified Security Firms
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    Progent's CISSP-certified cybersecurity experts can help businesses of any size with any facet of information system security. Progent can implement cost-effective cybersecurity solutions that protect a small office against advanced malware attacks or Progent can plan, configure, and manage an end-to-end security environment for hybrid enterprise networks that support local, remote, and mobile clients sharing IT resources spread over multiple physical datacenters and various clouds.

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