Overview of Progent's Ransomware Forensics and Reporting Services in Chattanooga
Ransomware Forensics Analysis ServicesProgent's ransomware forensics experts can capture the system state after a ransomware attack and perform a detailed forensics investigation without impeding activity required for business continuity and data recovery. Your Chattanooga business can utilize Progent's forensics documentation to combat future ransomware assaults, assist in the recovery of encrypted data, and comply with insurance and regulatory mandates.

Ransomware forensics involves tracking and describing the ransomware attack's storyline across the targeted network from start to finish. This audit trail of the way a ransomware assault travelled within the network assists you to assess the damage and highlights shortcomings in policies or processes that need to be rectified to prevent later break-ins. Forensic analysis is typically assigned a high priority by the cyber insurance carrier and is often required by government and industry regulations. Since forensics can be time consuming, it is critical that other important recovery processes such as operational resumption are pursued concurrently. Progent maintains a large roster of information technology and data security professionals with the knowledge and experience required to perform activities for containment, operational resumption, and data recovery without interfering with forensic analysis.

Ransomware forensics investigation is time consuming and calls for close interaction with the teams assigned to data recovery and, if necessary, settlement discussions with the ransomware hacker. forensics can require the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and core Windows systems to detect anomalies.

Services associated with forensics include:

  • Detach but avoid shutting off all possibly suspect devices from the network. This may involve closing all Remote Desktop Protocol (RDP) ports and Internet connected network-attached storage, changing admin credentials and user PWs, and setting up two-factor authentication to protect backups.
  • Copy forensically valid duplicates of all exposed devices so your data restoration group can get started
  • Save firewall, VPN, and additional critical logs as quickly as feasible
  • Establish the kind of ransomware involved in the attack
  • Examine every machine and storage device on the network including cloud-hosted storage for signs of compromise
  • Catalog all compromised devices
  • Establish the type of ransomware used in the assault
  • Study log activity and user sessions in order to determine the time frame of the assault and to spot any potential lateral migration from the originally infected system
  • Identify the attack vectors used to carry out the ransomware attack
  • Look for new executables surrounding the first encrypted files or system compromise
  • Parse Outlook PST files
  • Analyze email attachments
  • Separate any URLs from messages and check to see if they are malicious
  • Provide detailed incident reporting to meet your insurance and compliance mandates
  • Suggest recommendations to shore up cybersecurity vulnerabilities and improve workflows that lower the risk of a future ransomware exploit
Progent's Qualifications
Progent has delivered remote and onsite network services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have been awarded high-level certifications in core technologies including Cisco networking, VMware, and major distributions of Linux. Progent's data security experts have earned internationally recognized certifications such as CISM, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also has guidance in financial management and ERP applications. This broad array of skills allows Progent to identify and consolidate the surviving pieces of your network after a ransomware assault and reconstruct them rapidly into a viable system. Progent has worked with top insurance providers including Chubb to assist organizations clean up after ransomware attacks.

Contact Progent about Ransomware Forensics Investigation Expertise in Chattanooga
To find out more about how Progent can help your Chattanooga business with ransomware forensics analysis, call 1-800-462-8800 or visit Contact Progent.



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    Progent can provide the support of an accredited engineer with expertise integrating products from the leading video conferencing/telepresence vendors such as Cisco, Polycom, LifeSize and Radvision and can help you to design, install, upgrade, or maintain a telepresence solution that preserves your investment and optimizes the strategic value of your IT system. Progent can also provide the services of network infrastructure consultants able to assist businesses of all sizes to create and troubleshoot a communications network that delivers the speed, dependability, security, and expandability you need to support your video conferencing/telepresence solution.

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    Progent is an Altaro partner and can design and manage an implementation of Altaro O365 Backup to protect your Microsoft 365 mailboxes, files stored on your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.

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    For large organizations, Progent can supplement internal IT staffs by providing extensive background in deploying critical Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the national or global enterprise with branch offices, Progent can act as a seamless nearby supplement of enterprise IT management. Progentís enterprise consulting services include company-wide security, remote branch office support, system design, Sarbox conformance, project management, and world-class service for multi-site network environments powered by Enterprise Windows. Progent can provide on-site engineers and technicians to help with a site move or branch move, or a system architect to help with setting up or using an Internet Data Center or Hosting Facility.

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    Progent's ProSight portfolio of managed services are geared to provide organizations who maintain minimal in-house network support staffs with low-cost help from enterprise-class management platforms and consulting expertise. Benefits of the ProSight catalog of managed IT services include predictable IT management expenses, automation of routine management processes, ongoing absorption of the latest technology, graceful transition from legacy systems to up-to-date solutions, close alignment of computer technology with business goals, guidance from seasoned IT experts, and allowing management to concentrate on business issues rather than fast-evolving computer technology.

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    Lync Server 2013, renamed Skype for Business, allows businesses of any size to create a manageable and protected communications environment that supports the modern Bring-Your-Own-Device computing style with IM, presence, web meetings with application sharing, and both IP-based and PSTN telephony enabled for a broad assortment of stationary PCs and handheld clients. Progent's certified Lync Server 2013 consultants and system integrators can assist you to evaluate the business benefits of Lync Server 2013, design an on-premises, cloud-based (with Microsoft Lync Online) or hybrid model appropriate for your current and long-term plans, implement Lync 2013 so as to speed up your ROI, and deliver live online and onsite training to your IT staff and users. Progent offers expertise in critical pieces of a Lync 2013 deployment that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync 2013 with popular Microsoft Office and Microsoft 365 apps such as Outlook clients and PowerPoint.

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    Progent offers the services of a CRISC-certified risk management consultant to assist you to design and deploy an enterprise risk management (ERM) solution following best practices promoted by CRISC and crafted to match your organization's risk appetite, business objectives, and IT budget.

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    Dynamics GP/Great Plains accounting offers analytics and reporting capabilities that let you track all operations, sales and expenses, and market trends with built-in drill-down, query, and reporting functions. Progent's Dynamics GP reporting consulting services can enable you to create reports that allow you to analyze your business more thoroughly, converting raw data into useful business information. Progent can enhance your reporting and analytics by offering Crystal Reports consulting, FRx help, and Microsoft Excel programming. In addition to delivering reporting help, Progent can provide Microsoft .NET support, Microsoft SQL Server expertise, and programming experience with VBasic, XML and other development environments in order to offer custom line-of-business software development and web commerce solutions that integrate transparently with Microsoft Dynamics GP/Great Plains.

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    Progent's Microsoft-certified consultants have over a decade of background designing, deploying, optimizing and troubleshooting SCOM solutions and can provide companies of any size expert remote or on-premises consulting support for System Center 2012 Operations Manager. Progent can assist you to plan an architecture for SCOM 2012 servers that provides the performance and resilience required to monitor your IT resources effectively, whether your datacenters are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs according to leading practices for monitoring network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can provide fast online or onsite troubleshooting to assist you to fix serious issues detected by SCOM 2012.

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    Progent's certified Office Word and Microsoft 365 Word experts offer a wide range of affordable remote consulting services to assist you to manage your existing Microsoft Office Word solution or help you to move to a current version of Microsoft Office Word. Services offered by Progent's experts include VBA programming, isolating and fixing compatibility issues between different releases of Word, interfacing Word with other Microsoft Office applications such as Excel and Outlook or with 3rd-party data sources and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security support, smart phone synchronization, and remote training customized for individuals or groups.

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    Cisco's Firepower NGFWs Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X security appliances and include unified management and automation of advanced security capabilities such as application visibility, next-generation intrusion protection with risk prioritization, advanced malware protection (AMP), URL filtering, and sandboxing. Progent's Cisco CCIE firewall consultants can help you to plan and execute an efficient upgrade to Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower appliances with Cisco's security services to build and centrally control network ecosystems that include branch offices, data centers, and cloud resources.

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    Progent's Wi-Fi site survey services make it easy to design, deploy and debug a Wi-Fi network adapted to your environment, providing you a wireless solution that has the reception, speed, capacity, data protection, and roaming capability your business requires.

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    Progent's pricing policy is to bill for remote service and on-site visits by the minute. As a result, you are billed just for received support. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in regions where Progent offers on-site support, Progent does not charge for travel except for emergency support where on-site work is less than four hours. Also, Progent applies no initialization charge and asks no retainer for services delivered during normal business hours. Many service organizations demand substantial minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for quick fixes so you will not be tempted to allow minor problems to stay unaddressed.

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    Hyper-V 2016 utilizes core features initially developed for and refined on Microsoft Azure, one of the world's largest public clouds. This pedigree significantly improves the ability of the Windows Server platform to support private cloud as well as hybrid cloud/on-premises environments by enhancing security, uptime, scale, manageability, dependability and recoverability. Progentís Microsoft-certified consultants can help you to evaluate the benefits of Hyper-V 2016 for your organization, configure test environments to verify the ability of Hyper-V 2016 to run your vital workloads, design a cost-effective network topology for a cloud-based or hybrid deployment, create and execute a non-disruptive migration strategy, educate your IT management and support personnel, and deliver ongoing consulting and troubleshooting services to ensure that your Hyper-V 2016 investment delivers maximum business benefit.

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    important features of Dynamics GP accounting include a modular structure that lets you buy only the components you require, a standards-based architecture based on Microsoft technologies to protect your investment and offer a tightly integrated environment, enhanced reporting services that allow you to track all operations, income and spending and sales patterns, integration with Microsoft Office to enable access to corporate data, the capability to integrate information from almost any db software or workstation application into Microsoft GP, plus an open design that makes it possible to create custom programs. Progent can show you how to configure and support a reliable, protected server and communications network to support Dynamics GP, and can offer expert GP/Great Plains support professionals to help you convert the advanced features of Dynamics GP business accounting software into a high-value business solution.

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    Progent's virtual classroom webinars offer small companies the cost savings, simplicity, and flexibility of online seminars plus the effective pedagogic methods of expert instructors who use sophisticated technology to simulate real-time, interactive classrooms. Progent can provide online training for popular desktop software including elements of Microsoft Office such as Excel, Word, PowerPoint, and Outlook: MS Dynamics accounting and management products such as Microsoft Dynamics GP (Great Plains); as well as other popular desktop applications like Photoshop, Adobe Acrobat Writer, and Crystal Reports.

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    Progent's certified Office Excel and Office 365 Excel application consultants offer a wide variety of remote support services to assist you to plan, program, pilot test, deploy, manage, and debug applications based on any release of Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help you to migrate your existing Excel applications to the latest releases of Excel, support Excel on Apple iOS-powered iPhones and iPads and Android phones and tablets, and resolve compatibility issues between various releases of Excel. Progent can provide on-demand help to organizations who need a fast solution to a specific problem related to Excel and Progent also offers full project management support for migrating or developing line-of-business application software based on Excel. Progent's cost-effective webinar training for Excel can be customized to meet the special requirements of individual users or teams.

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    Progent's certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test systems and rollout strategies, optimize your network infrastructure for on-premises, multi-location, private or public cloud-based, and partial-cloud datacenters, train your IT support staff, create an enterprise-wide security plan, automate IT administration, assist with creating applications, and generate and test a disaster recovery/business continuity plan.

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    Progent is organized deliver in-depth online consulting for all major technologies associated with todayís small business information systems and allows you to outsource an array of strategic, as-needed services such as a temporary CIO to provide senior-level IT design and negotiating skills, a Call Center for help desk services, proactive server monitoring, spam/virus protection as a managed service, project management help for critical initiatives such as office moves orOS upgrades, connectivity consultants for designing fast and reliable infrastructure, certified security specialists to ensure data protection and regulatory compliance, disaster recovery experts to create business continuity strategies, and software developers to create, customize, or repair business applications.

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    Progent's Microsoft certified consultants can show you how to design and implement an efficient in-place Microsoft Exchange 2007 migration plan that avoids network disruption, reduces ongoing service demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location upgrades, Progent has the background to complete your move quickly and affordably. Progent's Microsoft Exchange 2007 help, repair, and consulting services include assistance with the configuration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging solutions based on Exchange Server 2007.

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