Progent's Ransomware Forensics and Reporting Services in Chattanooga
Ransomware Forensics ServicesProgent's ransomware forensics experts can capture the evidence of a ransomware assault and perform a comprehensive forensics investigation without impeding the processes required for operational resumption and data recovery. Your Chattanooga organization can utilize Progent's forensics documentation to combat subsequent ransomware assaults, validate the recovery of lost data, and meet insurance carrier and regulatory requirements.

Ransomware forensics is aimed at discovering and documenting the ransomware assault's storyline throughout the network from beginning to end. This audit trail of how a ransomware assault travelled within the network assists you to evaluate the damage and highlights gaps in rules or processes that need to be corrected to prevent later break-ins. Forensic analysis is commonly given a top priority by the cyber insurance carrier and is typically mandated by state and industry regulations. Since forensic analysis can take time, it is essential that other key activities like business continuity are performed in parallel. Progent has an extensive team of information technology and data security experts with the knowledge and experience required to perform the work of containment, business continuity, and data recovery without interfering with forensics.

Ransomware forensics investigation is complex and calls for close interaction with the teams responsible for file cleanup and, if necessary, settlement talks with the ransomware Threat Actor (TA). forensics typically involve the examination of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect changes.

Services involved with forensics analysis include:

  • Detach without shutting off all potentially affected devices from the network. This can require closing all Remote Desktop Protocol (RDP) ports and Internet connected network-attached storage, changing admin credentials and user passwords, and implementing 2FA to secure your backups.
  • Create forensically sound digital images of all exposed devices so your file restoration group can proceed
  • Save firewall, VPN, and additional key logs as soon as feasible
  • Establish the variety of ransomware used in the assault
  • Inspect each computer and data store on the network as well as cloud-hosted storage for signs of encryption
  • Inventory all compromised devices
  • Determine the type of ransomware used in the attack
  • Review logs and sessions to establish the time frame of the attack and to spot any possible lateral migration from the originally compromised system
  • Identify the security gaps used to carry out the ransomware assault
  • Look for new executables associated with the first encrypted files or network compromise
  • Parse Outlook web archives
  • Examine email attachments
  • Separate URLs from messages and determine if they are malware
  • Produce extensive incident reporting to satisfy your insurance and compliance regulations
  • Document recommended improvements to shore up cybersecurity vulnerabilities and improve processes that reduce the exposure to a future ransomware exploit
Progent's Qualifications
Progent has delivered remote and on-premises IT services across the U.S. for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have been awarded high-level certifications in core technologies such as Cisco infrastructure, VMware, and major Linux distros. Progent's data security consultants have earned industry-recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial management and Enterprise Resource Planning application software. This breadth of expertise allows Progent to salvage and consolidate the surviving pieces of your information system following a ransomware assault and rebuild them quickly into a functioning network. Progent has collaborated with leading cyber insurance providers including Chubb to help organizations clean up after ransomware attacks.

Contact Progent about Ransomware Forensics Investigation Services in Chattanooga
To learn more information about ways Progent can assist your Chattanooga organization with ransomware forensics investigation, call 1-800-462-8800 or visit Contact Progent.



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  • Hornetsecurity Altaro 365 Total SharePoint Backup Computer Consultant
    24x7x365 IT Consultant Altaro 365 Total Backup

    Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.

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    Online Troubleshooting Service Database

    Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some freelance consultants or local support organizations who provide minimal documentation or specifics of services performed, every service delivered by Progent is accompanied by full documentation. Each Progent consultant has access to the service documentation transmitted by each consultant to every client. The practice of documenting and archiving service records allows more efficient service and eliminates a slew of common misfortunes such as when a support customer is virtually held captive to a consultant who won't let go of vital service information.

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  • IT Services Small Business WAP321
    Small Business WAP571 Technical Support Services

    Cisco's Small Business 100, 300 and 500 family of wireless access points are Linux-based units designed as entry-level Wi-Fi APs for light workloads. Progent's Cisco CCIE wireless network experts offer online or onsite integration and debugging support to help you to plan, configure, upgrade, tune, administer and troubleshoot Cisco Small Business wireless AP deployments of any scale or architecture.

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    Progent's ransomware consultants can help your business to assess your ransomware defenses, remotely monitor and guard your IT environment, assist with settlement negotiations with a threat actor, and restore an information system damaged by a ransomware variant such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Nephilim.

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  • Support and Setup Microsoft Configuration Manager 2016 Remote SCCM 2016 Application Management Online Consulting
  • Support and Setup PIX Firewall Migration Biggest Cisco Security Network Engineer
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  • System Engineers Microsoft Exchange 2016 Chattanooga, Hamilton County 24x7 Exchange Server 2010 Network Installation Chattanooga East Ridge
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  • Juniper SRX Series Firewall Auditor
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    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    Progent's Microsoft-certified SQL Server programmers and database administrators offer remote consulting to help businesses of all sizes to create, administer, and maintain applications powered by Microsoft's SQL Server platform and Microsoft's .NET framework. Progent's SQL Server experts can provide support for any element of the application life cycle in solutions that range from small office databases to N-tier VLDB applications and enterprise-class data warehousing.

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    Progent can assist you in any and all facets of your upgrade to Microsoft Exchange Server 2016 such as planning HA architecture for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining mass storage requirements for your virtual machines, databases and log files; setting up hardware load balancing for high-availability CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

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  • Security Consulting Juniper Firewall/VPN
    Network Security Test Juniper NetScreen IPsec VPN

    Progent's Juniper Networks-authorized NetScreen engineer can help your company to install and integrate NetScreen 5200 and 5400 routers, upgrade from previous NetScreen devices to more current Juniper technologies, and troubleshoot network infrastructure problems in Juniper-only or mixed-technology systems.


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