Progent's Ransomware Defense and Restoration Services
Ransomware Defense and Recovery ConsultantsRansomware can cripple and sometimes wipe out a company. Progent offers services solutions that combine leading-edge machine leaning technology and the knowledge of seasoned cybersecurity professionals to assist businesses of any size in Austin to protect against or clean up after a crypto-ransomware assault. These services include network-wide preparedness reports, continuous monitoring, ransomware defense using machine learning, and rapid recovery led by Progent's veteran team of mitigation consultants.

Progent's crypto-ransomware protection services are built to deter ransomware attacks before they damage your company, and to restore victimized networks to productive operation without delay. Progent's ransomware protection solutions are provided remotely to conserve time and minimize expenses, and Progent has worked with top cyber insurance companies including Chubb to deliver preparedness audits, remote monitoring, rapid cleanup, settlement negotiation, and root-cause forensic analysis.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is intended to assist you to carry out the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware expert can assist businesses to identify and isolate breached servers and endpoints and guard clean resources from being penetrated. If your Austin network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, visit Progent's Ransomware 24x7 Hot Line.

Progent's ProSight Ransomware Vulnerability Audit: Remote Assessment Service
The ProSight Ransomware Preparedness Report is an affordable service built around a phone interview with a Progent information assurance expert. The interview is intended to help assess your organization's preparedness either to counter ransomware or recover rapidly following an assault by a ransomware strain such as Ryuk, Maze, Sodinokibi, Netwalker, Phobos, LockBit or Egregor. Progent will work with you personally to gather information concerning your current security profile and backup/recovery procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow best practices to deploy a cost-effective security and backup/recovery environment that reduces your exposure to ransomware and meets your company's needs. For details, see Progent's ProSight Ransomware Preparedness Report Service.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint detection and response (EDR) solution that incorporates SentinelOne's next generation behavior-based threat analysis technology to guard physical and virtual endpoint devices against new malware assaults such as ransomware and email phishing, which easily evade traditional signature-based AV products. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to manage the complete threat lifecycle including blocking, infiltration detection, mitigation, remediation, and forensics. Key capabilities include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.

Ransomware Recovery Services: Progent's Ransomware Response Experts
Progent's ransomware recovery consultants can help you to restore a network breached by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim. To learn more, see Progent's ransomware cleanup and operational continuity experts.

Ransomware Negotiation Expertise: Settlement Negotiation with Ransomware Threat Actors
Progent's veteran ransomware negotiation experts can help your business to negotiate a settlement with threat actors (TAs) after an attack by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Nephilim. For more information, refer to Progent's ransomware negotiation experts.

Ransomware Forensics: Ransomware Forensics Analysis and Reporting
Progent's ransomware forensics experts can save the system state after a ransomware assault and perform a comprehensive forensics investigation without slowing down activity related to operational resumption and data recovery. For details, visit Progent's post-attack ransomware forensics investigation and reporting services.

Ransomware Recovery Case Study: An Example of Progent's Ransomware Response Experts in Action
Progent's ransomware cleanup team deploys top notch project management systems to orchestrate the complicated restoration process. Progent knows the importance of acting swiftly and in concert with a customer's management and IT team members to assign priority to tasks and to put the most important applications back on-line as soon as humanly possible. To see a case study of Progent's ransomware recovery experts at work, see Progent's ransomware removal and operational restoration consulting.

Download Datasheet: Progent's Ransomware Endpoint Detection and Response (EDR) Services
To read or download a PDF datasheet about Progent's ransomware endpoint protection and response services, click:
Progent's Progent's Ransomware Endpoint Detection and Response Services Datasheet. (PDF - 748 KB)

Contact Progent for Ransomware Solutions in Austin
For more details about Progent's ransomware defense and recovery services for Austin, contact Progent at 800-462-8800 or go to Contact Progent.

An index of content::

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    Progent's certified security staff can show you how to secure your Apple Mac environment through professional services such as performing security audits, recovery from virus and denial of service attacks, configuring firewalls, implementing safe off-site and mobile access, installing automated software for defense against viruses, spam, and malware, and developing a company-wide security strategy adapted for the particular objectives of your corporate network.

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    Progent's Wireless Consulting Services provide a convenient, affordable way for businesses of any size to integrate, manage, monitor and troubleshoot cutting edge wireless network solutions. For 802.11n and the latest 802.11ac wireless networks, Progent can help you design and install hardware such as Cisco's Aironet and Meraki wireless access points and wireless network controllers. For wireless email and web-based business applications, Progent supports Apple IOS iPhones, Apple iPads, Google Android smartphones, and Windows phones and tablets.

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    Biggest Linux Phone-based Troubleshooters

    Progent provides nationwide remote technical support and troubleshooting services for companies that run environments powered by versions of the Linux OS or whose IT systems feature a combination of Linux platforms/Linux and Microsoft technology. Remote IT help provides optimum leverage for your information technology dollar by protecting client efficiency and limiting the time charged for network analysis and repair. Advanced online support utilities and skilled technicians and engineers combine to enable Progent to handle the majority of IT issues without squandering time and money by traveling to your location. In most of situations your IT problems can be dealt with by telephone or via a mix of phone support and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM and CISSP certified security professionals to help you with the most challenging system problems.

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    Microsoft SQL Server 2014 incorporates significant improvements in critical areas including performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first release of SQL Server that includes in-memory technology that works seamlessly across all types of applications including OLTP, enterprise data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver cost-effective online and on-premises consulting services such as system design, deployment, administration, remediation, and application development services to enable businesses of any size to realize maximum business value from their SQL Server 2014 deployment.

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    Progent provides small and medium size companies professional consulting for Intrusion Protection products and IPsec VPN solutions from leading firewall and Virtual Private Network security companies including Check Point Software, Juniper, and SonicWall. Progent can show you how to create a comprehensive security strategy and select the right technologies from multiple vendors to support your security objectives while sticking within your budget restraints.

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    Progent's managed services for software/firmware update management provide businesses of all sizes a versatile and affordable solution for evaluating, testing, scheduling, applying, and documenting software and firmware updates to your servers, endpoint devices printers and scanners, network infrastructure appliances like switches and Wi-Fi access points, and Internet-of-Things (IoT) devices like alarms and health monitors.

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    Progent's Microsoft certified consultants offer small and medium size businesses world-class consulting support for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables companies to install important software rapidly and reliably to specified users, reduce software costs and stay compliant by understanding patterns of usage, improve Windows protection by improving your knowledge of weak points and by installing targeted updates, manage your mobile workforce through accepted standards independent of connection or geography, and reduce operational costs by efficiently utilizing the management capabilities built into Windows. Progent's SMS engineers can help you use SMS effectively for automated software and application installation, security patch administration, and resource monitoring management including software and appliance inventory.

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    Microsoft Dynamics GP can help you expand and manage your company better by offering easy access to strategic data and a rapid return on investment. Dynamics GP/Great Plains offers important business benefits such as its ability to expand the reach of your company, handle your accounting, computerize financial operations, standardize processes throughout your company, improve inventory control, enhance order accuracy, grow revenue and shorten turnaround time, and increase free cash flow. Progent can help you configure and manage a robust, secure server and network foundation to support Great Plains, and can offer expert Dynamics GP support professionals to help you derive all the benefits of your Dynamics GP/Great Plains software.

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    Progent's Microsoft-certified consulting experts can assist businesses of any size to evaluate Windows 10 or to migrate to Windows 10 from any older version of Windows. Remote and on-premises assessment and migration support for Windows 10 offered by Progent's experts include ROI analysis, project management, application and driver compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management and synchronization, telecommuter access, security and compliance, streamlined provisioning and administration, network infrastructure design, wired/wireless convergence, business continuity planning, webinar training for network management personnel and end users, and post-migration Call Center support services.

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    Progent's ProSight Network Audits offer a quick and low-cost way for small and medium-size organizations to get an unbiased assessment of the overall health of their IT system. Powered by a selection of the leading remote monitoring and management tools available, and overseen by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your essential infrastructure devices conform to leading practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide instant benefits like a more manageable and more secure AD implementation. Both options also provide the long-term benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, improved compliance with data security regulations, higher utilization of IT assets, faster troubleshooting, more dependable backup and restore, and higher availability.

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  • SCCM 2012 Planning Support and Help
    Microsoft Configuration Manager 2012 Integration Support

    Progent can help your organization to prepare for, implement, and administer System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade efficiently to Configuration Manager 2012 from a legacy device and application management solution or help you to enhance your existing SCCM 2012 ecosystem to support your changing business requirements. Also, Progent can assist you to build a software foundation that extracts the most value from SCCM 2012 by delivering advanced consulting support for associated Microsoft platforms such as ADDS, SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

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    Progent's Cisco-certified CCIE network experts can assist your business to configure, manage, upgrade and debug Cisco products. Progent offers Cisco, Meraki and Nexus switch expertise, ASA firewall expertise, Meraki and Aironet Wi-Fi access point consulting, Cisco IP phone consulting, and CUCM/CallManager software consulting.

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    Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, shipments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can expand their reach, reduce their cost of sales, accelerate response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and speed up your return on investment.

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  • Exchange Server 2016 Migration Planning Onsite Technical Support Microsoft Exchange Server 2016 Upgrade Computer Consultants
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  • Microsoft Certified Expert Lync Server 2013 Mirrored Back End Servers Professional
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    Progent's Microsoft consultants can help you to assess the benefits of Lync Server 2010 for your environment and can help you to design and carry out an installation of Lync Server 2010 that consolidates the management of IM and Presence and increases the output of your in-house employees, at-home workers, and mobile workforce. Progent's consultant's can in addition assist your company to perform a smooth migration to Lync Server from Office Communications Server or from Live Communications Server, integrate Lync Server with Microsoft Exchange, SharePoint Server, and Microsoft SQL Server, show you how you can run Lync Server 2010 to improve the team-computing capabilities of MS Office programs, and offer training and ongoing support for Lync Server 2010 and other Microsoft technologies.

  • Firewall and VPN Security Company Firewall and VPN Security Auditing
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    The current ASA 5500-X Family of firewalls with Firepower Services offer significantly more value than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-premier CCIE network experts can assist you to manage your existing PIX or Cisco ASA 5500 firewalls or migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, integrate, optimize, administer and debug firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

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  • SBS 2011 Consultants
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    Microsoft Small Business Server (SBS) is a low-cost suite of server products that provides the foundation for a powerful but easy-to-manage IT network. The integration demands of the Microsoft .NET functions included with Microsoft Small Business Server 2011 requires an IT expert with real-world expertise and broad experience in designing and building cohesive end-to-end information technology systems. Progent's Microsoft-certified experts have extensive experience with the technologies built into Microsoft SBS 2011 and SBS 2008. This expertise assures you success in deploying, administering, and troubleshooting IT environments powered by the Microsoft SBS suite of servers and programs.

  • Juniper Junos Network and Security Manager Audit Network Security Test Juniper Junos J-Web
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  • Microsoft Exchange Server Upgrade Consulting
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    Progent's Microsoft and Cisco-certified consulting experts can assist you to determine the value of Exchange Server 2010 for your company and can assist you to plan and carry out an efficient upgrade to Microsoft Exchange 2010 from Exchange Server 2003 or Microsoft Exchange 2007 that will offer quick payback by increasing your workers' efficiency, lowering the cost of hardware and support, simplifying administration, and consolidating your key communications technologies.

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  • Linux Phone-based Information Technology Manager Engineer Linux Remote
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  • Aironet 2700 Access Point Onsite Technical Support
    Meraki Technical Support Services

    Progent's Cisco-certified Wi-Fi integration consulting experts can help you to configure, administer, and troubleshoot Cisco Wi-Fi devices such as Cisco's Aironet and Meraki 802.11ac Wi-Fi access points (APs) as well as Cisco's Wireless Network Controllers.

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  • Part-Time CIO Consulting
    Computer Consulting CIO

    Progent can provide small businesses with an information management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide long-term direction to help you integrate appropriate IT products to enhance business operations so they align more closely with your business goals. Your company can develop and implement a well conceived IT plan without incurring the expense of a full-time senior IT executive.

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  • Microsoft 365 hybrid solutions for Exchange Computer Consultant Hybrid Configuration Wizard Remote Troubleshooting
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  • Mid-sized Company IT Outsourcing Firms
    Mid-sized Company Support Group

    Progent provides IT support for medium size businesses who have 100 to 250 system clients. The mid-size company or office has traditionally been an overlooked segment of the market for IT support services. The cost structures and support access models of large outside service organizations make them excessively costly for the typical mid-size company or small medium business (SMB), which usually relies on a minimal information technology budget with which to support an IT network whose complexity and sophistication are frequently comparable to the information systems of much larger companies. Progent's service delivery model, which takes great advantage of remote support, virtual office technology and 24x7 server monitoring, dramatically reduces the IT support costs of a small-medium business while offering the mid-size company with big-company support from certified, world-class consultants with background in a wide range of small business technologies. If your mid-sized company or small business is searching for levels of IT support needed by a medium size organization without budgeting big-company costs, you need Progent.

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    Microsoft System Center 2016 Operations Manager is designed to ensure top performance and maximum availability for critical applications by offering centralized, mixed-platform tracking of physical and virtual resources installed throughout on-premises systems and cloud environments. Progent's consulting group can provide advanced remote and onsite expertise to assist businesses of any size to design, implement, tune, enhance and repair Operations Manager 2016 solutions. Progent can assist you to migrate to Operations Manager 2016 from older versions of Operations Manager or from different monitoring platforms, or combine a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also show you how to expand your Operations Manager 2016 scope to incorporate infrastructure based in public clouds such as Microsoft Azure and Amazon AWS.

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    Progent's Microsoft experts offer small and medium size companies enterprise-grade consulting support for Systems Management Server and Configuration Manager 2007, Microsoft's solutions for update and configuration management. System Center Configuration Manager is the new name for the update management solution formerly called SMS Server. Configuration Manager offers a range of enhancements to Microsoft Systems Management Server 2003 such as full automation, integrated Vista Windows Server 2008 awareness, quarantine support, and device driver management. Progent's Microsoft certified consulting professionals can help you use SMS Server or Configuration Manager economically for automated operating system and application installation, security patch control, software metering, and licensing compliance. Progent's engineers can also help your company to move efficiently from SMS Server to Configuration Manager.

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    Remote 24x7 monitoring, automated alerts, and periodic analytical reporting are vital to preserving the proper operation of your network and avoiding preventable and costly disruptions. Remote Monitoring and Management technology has advanced to the point that businesses of all sizes can get a level of network stability that was previously limited to enterprises. Progent can provide several Remote Monitoring and Management (RMM) solutions delivered as economical service packages designed to help your company to detect and fix a an array of network issues before they can hurt productivity.

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  • IT Consultants Multi-factor Authentication
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    Progent's Duo service plans incorporate Cisco's Duo technology to defend against compromised passwords through the use of two-factor authentication. Duo enables one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.

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    Progent can help your business to understand the wealth of subscription options offered with Microsoft 365, previously branded Office 365, and configure your network with Microsoft 365 so you derive maximum business value. Progent offers expertise with cross-platform networks that incorporate Windows, macOS or OS X, and Linux software. Progent can also assist your business to build and manage hybrid networks that seamlessly combine on-premises and cloud-based resources.

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  • Amazon MWS Programming Firm
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    Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales functions including listings, orders, payments, fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can broaden their market, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development team and provide programming, workflow integration, project management support, and training to help you shorten development time and costs and expedite your ROI.

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  • DotNET Web Application Developer
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    Progent's application developers have worked for two decades with .NET tools and the Visual Studio development environment and are able to create or modernize .NET applications quickly and at low cost.

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  • MSCRM Network Consultant
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    Microsoft Dynamics Customer Relationship Management helps small businesses nurture profitable client relationships. Built-in Sales and Customer Service components enable employees to share data to help promote sales success and deliver steady, effective customer service. Progent can set up the most sensible server and communications infrastructure, including local and offsite wireless access, to support MS CRM, and Progent's Experts Team can provide your small business with a certified MS CRM professional who can show you how to integrate Microsoft Dynamics CRM with your marketing or customer support databases.

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    Progent's ProSight Email Guard uses the services and infrastructure of leading data security companies to provide centralized control and comprehensive protection for all your inbound and outbound email. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's on-premises security gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, DLP, and email encryption. The local gateway can also assist Exchange Server to track and safeguard internal email traffic that stays within your security perimeter.

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    Microsoft Lync 2013, rebranded Skype for Business, enables businesses of any size to create a manageable and secure communications environment that permits a BYOD computing model with IM, real-time presence, audio/video and web conferencing with app sharing, and both IP and PSTN telephony across a wide assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants and system architects can assist your company to assess the advantages of Lync Server 2013, create an in-house, cloud-resident (via Lync Online) or mixed topology appropriate for your present and future plans, implement Lync 2013 in a way that expedites your ROI, and deliver live online and onsite training to your management team and end users. Progent has expertise in key pieces of a Lync Server 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can help your organization to integrate Lync 2013 with key Microsoft 365 applications including Outlook clients and PowerPoint.

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