Progent's Ransomware Protection and Recovery Solutions
Ransomware Protection ConsultantsRansomware can cripple or even destroy a business. Progent has developed specialized solutions that marshal leading-edge AI technology and the skills of certified data security consultants to help businesses of any size in Austin to counter or recover from a ransomware attack. These services include network-wide vulnerability evaluations, 24x7 monitoring, ransomware protection using advanced heuristics, and rapid restoration of operations led by Progent's experienced team of mitigation experts.

Progent's crypto-ransomware defense services are designed to stop ransomware assaults before they damage your business, and to restore victimized networks to productive operation as quickly as possible. Progent's crypto-ransomware protection services are provided remotely to conserve time and control costs, and Progent has worked with top IT insurance providers including Chubb to deliver preparedness reviews, non-stop monitoring, fast recovery, settlement negotiation, and root-cause forensic analysis.

Ransomware 24x7 Hot Line: Call 800-462-8800
Progent's Ransomware 24x7 Hot Line is intended to assist organizations to take the urgent first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware expert can assist businesses to identify and quarantine infected servers and endpoints and protect clean assets from being compromised. If your Austin system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, visit Progent's Ransomware 24x7 Hot Line.

Progent's ProSight Ransomware Vulnerability Audit: Online Evaluation
The ProSight Ransomware Preparedness Report is a low-cost service built around a phone interview with a Progent information assurance consultant. The interview is designed to evaluate your company's ability to defend against ransomware or recover quickly following an attack by a ransomware strain like Ryuk, Maze, Sodinokibi, Netwalker, Phobos, Snatch or Nephilim. Progent will work with you directly to collect information concerning your existing AV defense and backup system, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient AV and backup/recovery environment that reduces your vulnerability to ransomware and aligns with your business requirements. For additional information, refer to The ProSight Ransomware Preparedness Report Service.

ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
Progent's ProSight Active Security Monitoring is an endpoint protection service that utilizes cutting edge behavior machine learning technology to defend physical and virtual endpoint devices against modern malware attacks like ransomware and email phishing, which routinely evade traditional signature-matching AV tools. ProSight Active Security Monitoring protects local and cloud-based resources and provides a unified platform to manage the complete threat progression including filtering, detection, mitigation, cleanup, and post-attack forensics. Key features include single-click rollback with Windows VSS and automatic system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

Ransomware Recovery Help: Progent's Ransomware Response Consulting Support
Progent's ransomware recovery experts can help you to reconstruct an IT network victimized by a ransomware attack like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti or Egregor. To find out more, visit Progent's ransomware cleanup and business restoration experts.

Ransomware Negotiation Consulting: Settlement with Ransomware Hackers
Progent's experienced ransomware settlement experts can help you to negotiate a settlement with hackers following an assault by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim. For details, visit Progent's ransomware settlement experts.

Ransomware Forensics: Ransomware Forensics Analysis and Reporting
Progent's ransomware forensics consultants can capture the evidence of a ransomware attack and carry out a comprehensive forensics analysis without disrupting activity required for operational resumption and data restoration. For details, visit Progent's ransomware forensics analysis and reporting services.

Ransomware Cleanup Case Study: An Example of Progent's Ransomware Recovery Experts in Action
Progent's ransomware cleanup group deploys powerful project management systems to coordinate the sophisticated restoration process. Progent understands the importance of working rapidly and in unison with a customer’s management and IT resources to prioritize tasks and to put the most important services back online as fast as humanly possible. To read a case study of Progent's ransomware response team in action, visit Progent's ransomware removal and business continuity services.

Download Datasheet: Progent's Ransomware Endpoint Detection and Response Services
To read or download a datasheet about Progent's ransomware endpoint protection and response (EDR) services, click:
Progent's Progent's Ransomware Endpoint Detection and Response (EDR) Services Datasheet. (PDF - 748 KB)

Contact Progent for Ransomware Protection in Austin
To find out more about Progent's ransomware protection and remediation expertise for Austin, contact Progent at 800-462-8800 or go to Contact Progent.

An index of content::

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    Linux RedHat Remote Services

    Progent offers nationwide remote phone support and troubleshooting services for companies who operate networks powered by versions of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft technology. Online IT help provides maximum leverage for your information technology budget by preserving user productivity and limiting the time charged for network analysis and repair. Advanced remote access tools and experienced service specialists and consultants combine to enable Progent to solve the majority of network issues without squandering time and money by traveling to your location. In most of cases your network problems can be dealt with over the phone or via a combination of phone help and remote network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISSP certified security specialists to assist you with the most difficult network issues.

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  • SCCM Site Hierarchy On-site Technical Support
    Configuration SCCM

    Configuration Manager automates application and device provisioning and updating, streamlines security and compliance settings management, keeps track of network assets, guards against company data leakage, provides health monitoring, enables secure self service, and delivers a common point of control for administering mixed-OS ecosystems running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft-certified SCCM consultants and Azure cloud integration experts can assist your organization with any facet of planning, installing, using and repairing a System Center Configuration Manager solution for local, cloud-based, or hybrid environments.

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    Remote Microsoft 365 Deployment Readiness Technology Consulting Services

    Microsoft supports transparent hybrid networks that integrate Microsoft 365 and local Exchange systems. This allows you to have certain mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Microsoft 365. Progent's Microsoft-certified Exchange consulting team can help you with any facet of planning, integrating and debugging your hybrid Exchange Online deployment. Progent's Exchange consultants can deliver occasional expertise to help you resolve challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Microsoft 365 Exchange initiative is completed on schedule and within budget.

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    Progent's Help Desk Call Center outsourcing and co-sourcing service programs help companies to cut costs and improve productivity.

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    SQL Server Management Studio IT Consultants

    Progent can provide the support of certified engineers as well as seasoned database application developers, database administrators, project managers, Cisco-certified network engineers, business continuity specialists, and certified security consultants to assist you to evaluate the potential advantages of SQL Server 2012 for your organization, install pilot systems at your datacenter or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from earlier versions of SQL Server or from other RDBMS platforms, and define an efficient and safe IT infrastructure that helps you realize the full strategic benefit of Microsoft SQL Server 2012.

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    Meraki MR72 Access Point Troubleshooting

    Progent's Cisco-certified Wi-Fi networking experts can provide remote and on-premises consulting and troubleshooting services to help you to design, configure, manage, optimize, and debug Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent's experts can also assist you to design and implement hybrid networks that integrate local and cloud-hosted resources and that deliver easy access, enhanced security and compliance, streamlined management, and consistent operation for all your mobile and desktop devices.

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    Outlook Web App and iPad Remote Technical Support

    Microsoft Exchange and Macintosh computers can co-exist efficiently. Progent's Mac and Microsoft certified experts can show you how to set up Microsoft Entourage and Microsoft Exchange Server so your Mac users are able to work closely with colleagues who run Outlook. With Exchange and Entourage 2008 or 2004 for Mac, Exchange and Apple Macintosh software can coexist, enabling Mac users to get and transmit email, examine the GAL, copy addresses, synchronize calendars, and invite people to meetings with your Microsoft Exchange account. Progent will verify that your Microsoft Server is properly configured and that WebDAV and Outlook Web connectivity are enabled. Progent also can provide specialized one-on-one Entourage training.

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    Remote continuous monitoring, proactive alerts, and actionable analytical reporting are crucial to maintaining the health of your IT system and avoiding unnecessary and costly disruptions. Remote Monitoring and Management (RMM) technology has progressed to the point that businesses of all sizes can get a degree of network stability that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management options delivered as low-cost services designed to assist you to detect and resolve a most IT network problems before they can disrupt productivity.

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    MS Office Communications Server provides Instant Messaging and Real Presence as part of an extensible, enterprise-grade package featuring advanced security, seamless compatibility with popular Microsoft software, an extendable, industry-standard development platform, and compliance with regulatory mandates such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can realize cost savings and elevated operational efficiencies, enhanced individual productivity, and stronger intellectual property security with this easy-to-manage, fault-tolerant IM platform. Successful deployments of Microsoft Office Communications Server require careful planning and thought prior to roll out. Progent's Microsoft-authorized consultants can deliver the expertise necessary to deliver all the benefits of Office Communications Server across your entire corporation.

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    CCIE Certified Cisco Virtual Private Network Consulting

    Cisco's security and offsite connectivity technology for small to medium sized businesses represent a full array of manageable security products to help protect your wired and wireless information system. Cisco's Virtual Private Network line includes routers and switches, firewalls, and VPN access concentrators. Progent's professional consulting staff includes experienced specialists with Cisco CCIE and Cisco Certified Network Professional certifications who can assist your organization to select Cisco VPN, Cisco RADIUS Security, and other Cisco security technologies that align best with your business objectives.

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  • Exchange 2010 Migration Professionals Exchange Server 2010 Upgrade IT Consultants
  • Exchange 2019 Edge Transport Server Support and Integration Exchange 2019 Security Online Support Services
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  • Consulting Hourly Rate Network Companies
    Consultant Hourly Rate Network Specialists

    Progent's pricing policy is to charge for remote service and in-person help by the minute. Consequently, you owe just for received services. Progent does not demand a more expensive rate for off-hours or urgent service, and inside California or in areas where Progent provides on-premises support, Progent does not charge for travel time except for emergency calls where on-site work is less than four hours. Also, Progent applies no service activation charge and asks no retainer for services delivered during normal business hours. Many service organizations demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big invoices for fast fixes so you won't be forced to allow simple problems to fester.

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    Progent offers fast online support from Cisco-certified CCIE network infrastructure experts. Progent's CCIE consultants can link to your environment using powerful remote support tools to provide fast and economical troubleshooting and remediation of critical network infrastructure problems.

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  • Integration Support Microsoft 365 Word Integration Microsoft 365 Word Integration Remote Troubleshooting
  • Juniper SRX220 Router Cybersecurity Firm After Hours Juniper SRX100 Router Security Consultants
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  • Microsoft Dynamics GP System Migration Planning Engineer Top Rated Microsoft Dynamics GP System Migration Planning Specialists
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  • Cisco Expert Remote Network Support Engineers
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    For medium-size companies looking for network support, Progent offers an array of options including on-site service, on-line assistance, phone-based Help Desk, round-the-clock support with remote network monitoring, emergency staff augmentation, site relocation services, software programming, and professional consultation. For midsize companies in California or other regions covered by Progent's field engineers, Progent offers professional on-premises support for fixing network issues rapidly and economically.

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  • ProSight Phishing Defense Engineers ProSight Virtual Machine Security Consulting Services
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  • Computer Setup Exchange
    Microsoft Exchange 2000 Small Business Network Support

    Progent's Microsoft-certified consultants have two decades of experience providing e-mail and unified telecommunications/email solutions for businesses. Progent provides economical Microsoft Exchange Server consulting services to strengthen email security and virus protection, provide fault tolerant email, and facilitate remote and wireless email access. Progentís Microsoft Exchange consulting and support offerings can aid you in designing and implementing a Microsoft Exchange update or a migration from a legacy SMPT system or outdated Microsoft Exchange software such as Exchange 5.5 to Microsoft Exchange Server 2010.

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    Lync 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, and both IP-based and traditional public switched telephone network (PSTN) telephony. Microsoft Lync Server 2010 can extend the capability of Exchange, SharePoint and Office or Microsoft 365 and simplify administration through integration with Active Directory. Lync can also cut expenses by doing away with VoIP equipment and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's Microsoft-certified unified communications experts can provide online and on-premises support services to assist you to maintain and repair your current Lync 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also assist you to plan and carry out a smooth Skype for Business migration.

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  • SQL Server 2012 AlwaysOn Remote Support Microsoft Experts PowerPivot for Excel Online Troubleshooting
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    Progent can provide the affordable support of online Internet connectivity consultants to assist your company to assess or update your Internet services so your Internet access solution meets your business needs. Services provided by Progent include evaluation of your current bandwidth use, carrier and service plan analysis and selection, network provisioning, and managing a smooth move to a new carrier and/or service arrangement. Network provisioning can include enhancing existing routers and switches and deploying additional ones, setting up firewalls, and upgrading dependable Border Gateway Protocol architectures.

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  • Online Help Microsoft Exchange 2000 Upgrade
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    Progent is one of the most qualified information technology support firms for creating email and messaging systems based on Microsoft Exchange 2000. Progent is skilled in helping small businesses get all the benefits of Microsoft Exchange Server 2000 under common situations such as updating from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 Server administration.

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  • MSP360 Server Backup Specialist
    MSP360 Server Backup Support and Setup

    Progent can assist your company to create, deploy and troubleshoot a backup/restore plan based on MSP360 technology. MSP360 enables file/folder or image backup/recovery for virtual machines and physical machines, supports all leading public clouds, and permits businesses to build a data protection solution with a minimum Recovery Time Objective (RTO) and a defined RPO. With ProSight Data Protection Services 360 Backup, Progent offers end-to-end monitoring and management of your backup system to prevent data loss caused by human mistakes, computer errors, malicious users, and external assaults like ransomware. To find out more, visit ProSight Data Protection Services 360 Backup solutions.

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  • Microsoft SMS Support
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    Progentís Microsoft certified experts offer small and mid-size companies world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver critical applications rapidly and reliably to appropriate workers, lower product expense and stay compliant by understanding usage profiles, enhance Windows protection by increasing your knowledge of weak points and by delivering critical patches, manage your external workforce through accepted standards independent of connection or location, and lower operational expenses by fully utilizing the administrative functions built into Windows. Progentís SMS consulting professionals can show you how to use SMS economically for automated software and application installation, security patch control, and asset tracking management including software and appliance inventory.

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    Windows and UNIX Services

    Progent can help your business to plan and execute a smooth transition from a UNIX-based information environment to a network powered by MS Windows and suited for supporting Microsoft's powerful office productivity software, business applications, and software development tools. Progent's UNIX, Windows and Cisco consultants and application experts can help you guard your information and minimize business discontinuity by developing an efficient migration strategy that protects your current investments in UNIX application and infrastructure. UNIX-to-Windows migration consulting services offered by Progent include evaluation of current infrastructure, migration planning and testing, MS Exchange migration support, information and application software porting, and processor and media transition and economization.

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    Cisco Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, operates as the core of Cisco's collaboration solution. Unified Communications Manager and Cisco Unified CM Express (CME) offer a borderless IP-PBX by integrating closely with unified messaging applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's CCIE-certified network consultants can deliver effective and affordable online and onsite support to assist businesses of all sizes to build and administer Unified CM environments by providing Cisco Unified Communications Manager integration and troubleshooting consulting services that add optimum business value. Progent's consultants can help with any aspect of Unified Communications Manager configuration and debugging in areas such as integrating Cisco VoIP phones and Video phones, reviewing dial plans, configuring SIP trunking and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, designing UCS server failover systems for survivability, capacity planning, and integration with Exchange Server and Skype for Business.

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  • Solaris-Windows Migration Consultant
    UNIX Migration

    Progent can help your business to plan and execute a smooth transition from a Sun Solaris-based IT system to a network powered by Microsoft Windows and suited for supporting Microsoft's popular office productivity suites, commercial applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and software development experts can help you guard your information and minimize business disruption by developing an efficient transition plan that preserves your current assets in Sun Solaris software and infrastructure. UNIX-to-Windows transition support services available from Progent include analysis of existing environment, transition planning and validation, Microsoft Exchange migration support, information and application porting, and processor and media transition and economization.

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