Progent's Ransomware Forensics and Reporting in Austin
Ransomware Forensics Investigation ServicesProgent's ransomware forensics consultants can capture the evidence of a ransomware attack and carry out a comprehensive forensics analysis without disrupting the processes required for business resumption and data restoration. Your Austin business can use Progent's forensics documentation to counter subsequent ransomware assaults, assist in the restoration of encrypted data, and comply with insurance and governmental mandates.

Ransomware forensics analysis is aimed at determining and describing the ransomware attack's progress across the targeted network from beginning to end. This audit trail of how a ransomware assault progressed within the network helps you to evaluate the damage and highlights gaps in policies or work habits that need to be rectified to prevent later breaches. Forensic analysis is typically assigned a high priority by the cyber insurance carrier and is often mandated by state and industry regulations. Since forensics can be time consuming, it is critical that other key activities such as operational resumption are executed in parallel. Progent maintains an extensive team of information technology and security professionals with the skills needed to carry out activities for containment, business continuity, and data recovery without interfering with forensics.

Ransomware forensics is time consuming and calls for intimate interaction with the teams focused on file restoration and, if necessary, settlement talks with the ransomware Threat Actor. forensics typically require the examination of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to detect anomalies.

Activities involved with forensics investigation include:

  • Disconnect without shutting off all possibly affected devices from the network. This can require closing all Remote Desktop Protocol (RDP) ports and Internet facing NAS storage, changing admin credentials and user PWs, and configuring 2FA to secure backups.
  • Create forensically complete digital images of all suspect devices so your data restoration group can proceed
  • Preserve firewall, VPN, and additional key logs as quickly as feasible
  • Identify the version of ransomware used in the assault
  • Survey each machine and data store on the system as well as cloud storage for indications of compromise
  • Catalog all encrypted devices
  • Establish the type of ransomware used in the assault
  • Study logs and sessions in order to establish the time frame of the ransomware attack and to spot any possible lateral movement from the first compromised machine
  • Understand the attack vectors exploited to carry out the ransomware assault
  • Search for the creation of executables surrounding the first encrypted files or network breach
  • Parse Outlook web archives
  • Examine attachments
  • Separate URLs from email messages and check to see if they are malicious
  • Provide extensive attack documentation to meet your insurance and compliance requirements
  • Suggest recommended improvements to close security gaps and enforce workflows that lower the exposure to a future ransomware exploit
Progent's Background
Progent has delivered online and onsite IT services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have earned advanced certifications in foundation technology platforms such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's data security experts have earned internationally recognized certifications such as CISM, CISSP, and CRISC. (See Progent's certifications). Progent also has top-tier support in financial and Enterprise Resource Planning software. This broad array of expertise gives Progent the ability to salvage and integrate the undamaged parts of your network following a ransomware assault and reconstruct them rapidly into an operational network. Progent has worked with top insurance providers including Chubb to help businesses clean up after ransomware attacks.

Contact Progent about Ransomware Forensics Investigation Services in Austin
To find out more information about ways Progent can help your Austin organization with ransomware forensics investigation, call 1-800-462-8800 or visit Contact Progent.



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    Progent's experts can provide Apple macOS and Mac OS X users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and Exchange Server help, security services, and custom training. Progent can help clients to upgrade to macOS from OS X or other earlier editions of OS X and Progent can provide expertise with Apple macOS and Mac OS X applications. Progent's specialists in Apple technology can also assist you with Apple iPhone support and iPad management, or moving to iCloud. For computer environments based exclusively on Apple macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to deal with the complexity of planning, configuring and supporting a network environment that is available, secure, fast and able to achieve your company's business goals.

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