Progent's Ransomware Forensics and Reporting Services in Anchorage
Ransomware Forensics Analysis ConsultingProgent's ransomware forensics experts can capture the evidence of a ransomware attack and carry out a detailed forensics investigation without impeding the processes required for business continuity and data recovery. Your Anchorage business can use Progent's post-attack forensics documentation to counter subsequent ransomware attacks, assist in the cleanup of encrypted data, and comply with insurance carrier and governmental requirements.

Ransomware forensics involves tracking and documenting the ransomware attack's storyline throughout the network from beginning to end. This history of how a ransomware assault travelled through the network assists your IT staff to assess the damage and highlights weaknesses in security policies or work habits that should be rectified to prevent future breaches. Forensic analysis is commonly assigned a high priority by the cyber insurance provider and is typically required by government and industry regulations. Since forensic analysis can be time consuming, it is vital that other key activities such as operational continuity are performed in parallel. Progent maintains a large team of IT and security professionals with the knowledge and experience needed to carry out the work of containment, business resumption, and data recovery without disrupting forensics.

Ransomware forensics is time consuming and requires close cooperation with the teams assigned to file recovery and, if necessary, payment negotiation with the ransomware Threat Actor (TA). Ransomware forensics typically involve the review of logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to look for anomalies.

Services associated with forensics analysis include:

  • Isolate without shutting down all potentially impacted devices from the system. This can require closing all Remote Desktop Protocol (RDP) ports and Internet connected network-attached storage, modifying admin credentials and user PWs, and implementing 2FA to secure your backups.
  • Preserve forensically sound duplicates of all exposed devices so the data restoration team can get started
  • Preserve firewall, virtual private network, and other key logs as soon as feasible
  • Determine the kind of ransomware involved in the attack
  • Examine every machine and data store on the network as well as cloud-hosted storage for indications of encryption
  • Inventory all compromised devices
  • Establish the type of ransomware used in the assault
  • Review logs and sessions to determine the time frame of the assault and to identify any potential sideways migration from the originally infected machine
  • Understand the attack vectors used to carry out the ransomware assault
  • Look for new executables associated with the first encrypted files or system breach
  • Parse Outlook web archives
  • Examine attachments
  • Extract URLs from email messages and check to see if they are malware
  • Produce comprehensive incident reporting to satisfy your insurance and compliance mandates
  • List recommendations to shore up cybersecurity gaps and improve workflows that reduce the risk of a future ransomware exploit
Progent's Background
Progent has provided online and on-premises network services across the United States for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have earned advanced certifications in core technology platforms including Cisco infrastructure, VMware, and popular Linux distros. Progent's data security consultants have earned industry-recognized certifications such as CISA, CISSP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial management and Enterprise Resource Planning applications. This broad array of skills allows Progent to identify and integrate the undamaged parts of your IT environment following a ransomware assault and reconstruct them quickly into a viable system. Progent has worked with leading insurance providers like Chubb to help businesses clean up after ransomware assaults.

Contact Progent about Ransomware Forensics Investigation Services in Anchorage
To find out more about ways Progent can assist your Anchorage business with ransomware forensics analysis, call 1-800-462-8800 or visit Contact Progent.

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    Progent can provide the support of certified consultants and seasoned software developers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and certified security professionals to help your business to assess the potential benefits of Microsoft SQL Server 2012 for your business, set up test systems at your site or at Progent's lab, plan and execute out an efficient transition to SQL Server 2012 from previous releases of SQL Server or from legacy RDBMS solutions, and define an efficient and safe network infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012.

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    Progent offers three basic kinds of Call Center services including Microsoft and Cisco Call Center Outsourcing Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing Services. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals offers your clients convenient access to a dependable support resource with years of experience providing phone support and online troubleshooting for networks based on Microsoft products. Progent's concentration is on giving the support Helpdesk a positive reputation as a solid contributor to company performance. Progent's target is to resolve and not simply report problems.

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    Progent can assist small and mid-size businesses to provision their at-home workforce with reliable access to cloud resources.

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    Progent's seasoned group of network consultants and subject matter specialists have years of experience providing online and onsite support for businesses of any size who need to incorporate Android phones and tablets into their information systems so that mobile clients can be productive from anywhere. Progent has the breadth of know-how to resolve technical problems that involve numerous manufacturers and that entail a mix of legacy and up-to-date information technology. Progent provides cost-effective remote technical support to assist you with any aspect of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to assist you to resolve particularly stubborn IT problems, or Progent can provide outsourced or co-sourced project management support to ensure that you finish strategic network projects on time and within budget. Progent can help with on-premises, cloud-based, or hybrid networks and can provide expertise with operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or individual training sessions to show you how to manage and use Android phones to maximize their business value.

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    Progent can provide the support of a certified VMware VCDX consultant to help you design, configure, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, cloud environments, or hybrid cloud systems. Progent offers advanced expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery. Progent offers extensive experience of VMware vCloud Director, vRealize Automation, vRO and vCloud Suite used for administering private and hybrid cloud solutions that provide high availability, fault tolerance, and disaster recovery.

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  • Windows 2008 Cluster Server Support
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    The clustering feature set built into the Datacenter and Enterprise editions of MS Windows Server 2008 has been radically redesigned to streamline the installation, setup, and administration of clusters that offer greater levels of system availability, protection, efficiency, and flexibility. New or enhanced features include cluster verification, revamped setup and deployment, improved cluster management, new cluster architecture for increased uptime, hardened security and quorum structure, minimization of failure points, more storage and RAM capacity, and improvements for geographically dispersed clusters. Progent's consultants can assist your company evaluate the business benefits of Windows clustering, design and execute a deployment, train your network support staff to manage your failover clusters, deliver continuing consulting and technical help services, and create and test a disaster recovery procedure.

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    Progent uses a sophisticated support reporting system that stores and formats detailed documentation for all billed services. Unlike some independent consultants or small service organizations who offer scant documentation or details of tasks performed, every service delivered by Progent is tracked by full documentation. Each Progent consultant has access to the support documentation sent by every consultant to every client. The discipline of documenting and archiving service activity allows more efficient support and avoids a variety of typical problems such as when a service customer is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.

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    Progent can assist you to plan and execute an efficient migration from a Sun Solaris-powered IT environment to a network based on Microsoft Windows and capable of supporting Microsoft's popular office productivity software, business applications, and developer platforms. Progent's Sun Solaris, Windows and Cisco consultants and application specialists can assist you to guard your information and reduce business disruption by designing an efficient migration strategy that protects your current assets in Sun Solaris application and technology. UNIX-to-Windows migration consulting services offered by Progent include analysis of existing infrastructure, migration planning and validation, MS Exchange migration support, information and application transition, and server and mass storage migration and economization.

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    Citrix offers a powerful line of products that provide advanced manageability, expandability, and responsiveness for server virtualization and for centralized delivery of virtual Windows desktops and Windows applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix offers XenServer and Essentials for Hyper-V. Progent's Citrix-certified consultants can assist you to evaluate the strategic benefits of Citrix virtualization products and help you plan, test, deploy, optimize, and support Citrix solutions.

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    Progent practices information transfer from Progent's consultants to clients. By educating clients to deal with technical issues that are within their comfort zone, Progent can concentrate on offering high-value services where Progent faces little competition. Small businesses who utilize trusted independent service providers or who employ in-house support staffs benefit when Progent transfers knowledge about critical technology and tested processes to make their IT environments more robust, protected, and efficient.

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    Progent is a leading innovator in affordably providing enterprise-class IT help to small businesses. Progent's success in addressing the IT service requirements of the chronically underserved small business sector is the cumulative result of major technical and operational breakthroughs that have eliminated a great deal of the traditional expenses out of administering IT support, injected unprecedented technical skill into the support mechanism, and significantly streamlined the repair process.

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