Overview of Progent's Ransomware Forensics and Reporting Services in Oakland
Ransomware Forensics Investigation ConsultingProgent's ransomware forensics consultants can capture the system state after a ransomware assault and carry out a detailed forensics analysis without disrupting the processes related to operational continuity and data recovery. Your Oakland business can utilize Progent's forensics documentation to combat subsequent ransomware attacks, assist in the recovery of lost data, and comply with insurance and governmental mandates.

Ransomware forensics analysis is aimed at tracking and documenting the ransomware attack's storyline throughout the targeted network from start to finish. This audit trail of how a ransomware assault progressed through the network helps your IT staff to assess the damage and highlights gaps in security policies or processes that should be rectified to avoid later break-ins. Forensic analysis is usually assigned a high priority by the insurance carrier and is typically mandated by government and industry regulations. Since forensic analysis can be time consuming, it is critical that other key activities such as business resumption are performed concurrently. Progent maintains a large roster of IT and security experts with the skills required to perform activities for containment, operational continuity, and data restoration without disrupting forensics.

Ransomware forensics investigation is arduous and requires close cooperation with the teams focused on file cleanup and, if necessary, payment negotiation with the ransomware Threat Actor. forensics typically involve the review of logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for variations.

Activities associated with forensics analysis include:

  • Detach without shutting down all possibly suspect devices from the system. This can involve closing all RDP ports and Internet facing NAS storage, modifying admin credentials and user passwords, and implementing 2FA to protect backups.
  • Copy forensically complete duplicates of all exposed devices so the data restoration team can get started
  • Preserve firewall, VPN, and additional key logs as quickly as feasible
  • Identify the version of ransomware used in the assault
  • Inspect each machine and data store on the network as well as cloud-hosted storage for indications of encryption
  • Catalog all encrypted devices
  • Determine the type of ransomware involved in the assault
  • Review logs and sessions to determine the timeline of the attack and to identify any possible sideways movement from the originally compromised machine
  • Understand the security gaps used to carry out the ransomware assault
  • Search for new executables associated with the first encrypted files or network compromise
  • Parse Outlook PST files
  • Examine email attachments
  • Separate any URLs from email messages and determine if they are malicious
  • Provide extensive incident documentation to meet your insurance carrier and compliance mandates
  • Suggest recommended improvements to close security gaps and improve workflows that lower the risk of a future ransomware breach
Progent's Background
Progent has delivered remote and onsite network services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts includes professionals who have been awarded high-level certifications in core technology platforms such as Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications such as CISM, CISSP, and GIAC. (See Progent's certifications). Progent also has guidance in financial management and Enterprise Resource Planning software. This broad array of expertise gives Progent the ability to identify and consolidate the undamaged pieces of your IT environment after a ransomware assault and rebuild them rapidly into a viable system. Progent has collaborated with leading insurance providers like Chubb to help businesses clean up after ransomware assaults.

Contact Progent about Ransomware Forensics Investigation Expertise in Oakland
To learn more information about how Progent can help your Oakland organization with ransomware forensics, call 1-800-462-8800 or see Contact Progent.



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    Progent's National Support Center offers nationwide remote support for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-Certified service engineers provide telephone support and remote secure network connection to isolate and repair network problems rapidly and economically. The scope of IT experience available from Progent's team of country-wide support professionals allows Progent to escalate even the most difficult problems to competent specialists as required.


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