Progent's Ransomware Forensics Investigation and Reporting Services in Phoenix
Ransomware Forensics Investigation ConsultantsProgent's ransomware forensics experts can save the evidence of a ransomware assault and perform a comprehensive forensics analysis without interfering with the processes required for operational continuity and data recovery. Your Phoenix business can utilize Progent's ransomware forensics documentation to combat subsequent ransomware assaults, validate the recovery of encrypted data, and meet insurance and regulatory mandates.

Ransomware forensics investigation is aimed at discovering and describing the ransomware attack's storyline across the network from beginning to end. This audit trail of the way a ransomware assault travelled within the network helps your IT staff to assess the impact and highlights weaknesses in rules or work habits that need to be rectified to prevent future breaches. Forensics is usually assigned a high priority by the insurance carrier and is typically mandated by state and industry regulations. Since forensic analysis can be time consuming, it is critical that other key activities such as business resumption are performed in parallel. Progent maintains an extensive team of information technology and data security experts with the knowledge and experience needed to carry out the work of containment, business resumption, and data recovery without disrupting forensic analysis.

Ransomware forensics is arduous and requires intimate interaction with the groups assigned to data cleanup and, if necessary, settlement talks with the ransomware adversary. Ransomware forensics can involve the review of logs, registry, GPO, AD, DNS, routers, firewalls, schedulers, and core Windows systems to check for changes.

Services involved with forensics analysis include:

  • Isolate without shutting down all possibly impacted devices from the network. This can involve closing all RDP ports and Internet connected network-attached storage, changing admin credentials and user passwords, and configuring two-factor authentication to secure backups.
  • Create forensically sound duplicates of all suspect devices so the data restoration team can get started
  • Save firewall, VPN, and additional critical logs as soon as possible
  • Establish the strain of ransomware used in the attack
  • Survey each computer and storage device on the network as well as cloud-hosted storage for indications of compromise
  • Catalog all encrypted devices
  • Determine the kind of ransomware involved in the attack
  • Study log activity and user sessions in order to determine the timeline of the assault and to identify any possible lateral migration from the originally compromised system
  • Understand the attack vectors exploited to perpetrate the ransomware attack
  • Search for the creation of executables surrounding the first encrypted files or system breach
  • Parse Outlook web archives
  • Analyze email attachments
  • Separate URLs embedded in email messages and determine if they are malware
  • Provide detailed attack documentation to satisfy your insurance carrier and compliance regulations
  • Document recommendations to shore up security vulnerabilities and improve workflows that reduce the risk of a future ransomware breach
Progent's Background
Progent has provided remote and onsite IT services throughout the United States for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes professionals who have been awarded advanced certifications in foundation technology platforms including Cisco infrastructure, VMware, and major Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications such as CISA, CISSP, and CRISC. (Refer to Progent's certifications). Progent also offers top-tier support in financial and ERP software. This broad array of skills allows Progent to identify and integrate the surviving parts of your information system following a ransomware intrusion and rebuild them rapidly into an operational network. Progent has collaborated with leading cyber insurance providers like Chubb to help businesses recover from ransomware attacks.

Contact Progent about Ransomware Forensics Investigation Expertise in Phoenix
To learn more about ways Progent can help your Phoenix business with ransomware forensics analysis, call 1-800-462-8800 or see Contact Progent.



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    Progent's Microsoft-certified Windows 11 experts offer a variety of services for Windows 11 including Microsoft 365 integration, mobile management, telecommuter connectivity, data and identity security, centralized deployment, and Help Desk Call Center support.

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    Progent practices information transfer from Progent's support experts to clients. By educating clients to handle technical issues that are within their comfort zone, Progent can focus on offering high-value services where Progent faces little competition. Medium-size businesses who work with trusted independent service providers or who maintain in-house IT staffs benefit when Progent passes on information about critical technology and tested methodologies to make their IT environments more robust, protected, and productive.

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    Juniper SRX Series Firewall Security Auditor

    Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

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    24x7x365 Microsoft 365 Exchange Online and on-premises Exchange On-site Technical Support

    Microsoft supports transparent hybrid ecosystems that combine Microsoft 365 Exchange Online and on-premises Exchange deployments. This allows you to have specific mailboxes located at your on-premises datacenter and other mailboxes resident on Microsoft 365. Progent's certified Exchange consulting team can help you with any phase of designing, implementing and debugging your hybrid Microsoft 365 Exchange Online solution. Progent's Exchange specialists can deliver occasional expertise to help you through stubborn technical bottlenecks and also offer extensive project management outsourcing to make sure your hybrid Exchange initiative is successfully completed on time and within budget.

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    Progent's IT outsourcing services for small businesses include designing 2003 Server, .NET, and Microsoft BackOffice systems, coordinating upgrades to XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk services, online and on-premises repair, resolving chronic integration problems, and producing a company-wide security plan. Progent can help you enhance network availability and throughput via zero-downtime technologies, redundant network architecture, and proactive server monitoring. Progent also offers special project help for major upgrades and can help with needs definition, product inventory, BOM development, sourcing selection, purchasing logistics, and complete documentation. Progent's IT outsourcing help also features education for office productivity packages such as Microsoft Office.

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    Progent's Ekahau-certified Wi-Fi consultants can assist your business to plan, deploy, optimize, manage and debug a Wi-Fi network customized for your facilities. Progent offers online or on-premises expertise for Ekahau Pro for predictive Wi-Fi design and Ekahau Sidekick for onsite RF signal measurement.

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  • Small Business Network Remote Troubleshooting Technology Consulting Small Company
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  • Small and Midsize Business Managed IT services Consultant Progent Managed IT Services Consulting
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  • Remote Exchange 2007 Server Professionals
    Exchange 2007 Server Consultancy

    Progent's Microsoft certified support team can help you design and deploy a smooth in-place Exchange Server 2007 migration plan that avoids productivity disruption, simplifies ongoing support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the background to finish your move rapidly and economically. Progent's Exchange 2007 support, repair, and design services include assistance with the integration of third-party add-ons to Microsoft Exchange Server 2007 and the design of unified messaging implementations based on Microsoft Exchange 2007 Server.

  • Solaris Specialists Solaris Remote Troubleshooting
  • Specialists Windows Server 2012 R2 Hyper-V 3.0 Microsoft Hyper-V 3.0 Onsite Technical Support
  • Suse Linux Technology Consulting Services CentOS Linux On-site Support

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    SRST Support Services

    Progent's Cisco certified network infrastructure experts can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server failover systems.

  • System Center Operations Manager On-site Technical Support Help and Support SCOM 2012 Cloud Monitoring
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    If your company does not require urgent online support but expects to require technical services with your network soon, you can save time and expenses and ensure that the right expertise will be available when you require it by contacting a Progent sales agent and signing up as a customer. For details, call 800-993-9400 or email information@progent.com.

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  • Microsoft Windows Server 2008 R2 Consultants
    Windows Server 2008 DirectAccess Remote Consulting

    Progent's Microsoft-certified professionals can help you to evaluate the advantages of Windows Server 2008 for your business, develop pilot systems and migration strategies, integrate Windows Server 2008 with your network environment and applications, educate your support staff how to run enhanced administration utilities, and provide continuing consulting and troubleshooting via low-cost alternatives such as Help Desk Call Center service and remote technical assistance.

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  • Online HelpDesk Call Center Support Services
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    The Contact Center service delivery model used by Progent gives small businesses an efficient alternative to dependence on freelance service individuals by offering broad technical knowledge shared by multiple engineering teams, optional round-the-clock access to urgent assistance, escalation capability to world-class experts for handling even the most intractable problems, support consistency and reliability, prompt follow-up enforced by veteran support administrators, a choice of easy-to-use mechanisms for initiating service jobs, plus a high level of progress visibility made possible by trouble ticket updates and available through a web portal.

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  • Windows Server 2022 Hybrid Solutions Consulting Microsoft Experts Windows Server 2022 Windows Defender ATP Technical Support

  • Altaro VM Backup Management Information Technology Consulting
    Urgent Hornetsecurity Altaro VM Backup Restore Outsourcing

    Altaro VM Backup from Hornetsecurity provides small and mid-size businesses a reliable and affordable solution for backing up and recovering Microsoft Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in local, remote, distributed, and cloud architectures and also enables cost-effective backup to Microsoft Azure storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators or root users. Progent is a certified Hornetsecurity/Altaro partner and offers a broad array of remote or on-premises services to assist you to plan, deploy, optimize and debug a modern backup and disaster recovery system powered by Altaro VM Backup software. With ProSight DPS Altaro VM Backup, Progent delivers a managed backup/restore service powered by on Altaro VM Backup.

  • Windows Server 2022 Kubernetes Containers Computer Consultant Windows Server 2022 with Linux Computer Consultants
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  • Fedora Linux Computer Consultants
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    Progent's Linux support experts provide small companies and software developers help with administering and supporting Linux computers that operate with Microsoft-based networks. Progent can give your organization access to Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM and CISA certification. This broad range of experience provides you with an easy single consulting firm to show you how to build and maintain a protected and robust mixed-platform network and communications solution that allows Linux and Microsoft coexistence by integrating Microsoft Windows with major Linux platforms including RedHat, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake/Mandriva, Debian-GNU, and Slackware.

  • macOS Technical Support Professional Mac Remote Specialist

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