Overview of Progent's Ransomware Forensics Analysis and Reporting Services in Memphis
Ransomware Forensics Analysis ConsultingProgent's ransomware forensics consultants can preserve the system state after a ransomware attack and carry out a detailed forensics investigation without interfering with the processes required for business resumption and data recovery. Your Memphis business can utilize Progent's post-attack forensics documentation to counter future ransomware assaults, validate the cleanup of encrypted data, and comply with insurance and governmental reporting requirements.

Ransomware forensics investigation is aimed at discovering and describing the ransomware attack's storyline across the targeted network from beginning to end. This audit trail of the way a ransomware attack progressed through the network helps you to assess the impact and uncovers vulnerabilities in rules or work habits that need to be rectified to prevent future break-ins. Forensics is typically assigned a top priority by the insurance carrier and is typically mandated by state and industry regulations. Because forensics can take time, it is vital that other key recovery processes such as operational resumption are performed concurrently. Progent has a large team of information technology and security professionals with the skills needed to perform the work of containment, operational continuity, and data recovery without disrupting forensic analysis.

Ransomware forensics analysis is complex and requires close interaction with the teams focused on file cleanup and, if needed, settlement talks with the ransomware Threat Actor (TA). Ransomware forensics can involve the review of logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, schedulers, and core Windows systems to detect changes.

Services associated with forensics investigation include:

  • Detach but avoid shutting down all possibly suspect devices from the system. This can involve closing all Remote Desktop Protocol (RDP) ports and Internet connected network-attached storage, changing admin credentials and user passwords, and setting up 2FA to protect your backups.
  • Capture forensically sound digital images of all exposed devices so your file recovery group can proceed
  • Save firewall, VPN, and other critical logs as soon as possible
  • Determine the type of ransomware involved in the assault
  • Survey every computer and data store on the system including cloud-hosted storage for indications of compromise
  • Inventory all compromised devices
  • Establish the type of ransomware used in the attack
  • Study log activity and sessions to establish the time frame of the attack and to identify any possible sideways migration from the originally compromised system
  • Understand the security gaps exploited to carry out the ransomware assault
  • Search for new executables surrounding the first encrypted files or system breach
  • Parse Outlook web archives
  • Examine attachments
  • Extract URLs from email messages and determine whether they are malicious
  • Produce extensive incident documentation to meet your insurance and compliance mandates
  • Suggest recommendations to close security vulnerabilities and enforce workflows that lower the exposure to a future ransomware breach
Progent's Background
Progent has delivered online and on-premises IT services across the U.S. for over two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have been awarded high-level certifications in core technologies including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity experts have earned internationally recognized certifications including CISA, CISSP, and CRISC. (Refer to Progent's certifications). Progent also offers guidance in financial and Enterprise Resource Planning application software. This breadth of skills gives Progent the ability to identify and integrate the surviving parts of your network following a ransomware assault and rebuild them rapidly into a functioning system. Progent has worked with top cyber insurance carriers including Chubb to help businesses recover from ransomware attacks.

Contact Progent about Ransomware Forensics Services in Memphis
To find out more information about how Progent can help your Memphis business with ransomware forensics investigation, call 1-800-462-8800 or see Contact Progent.



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    Progent's ProSight Ransomware Preparedness Report service is a low-cost service built around a brief phone discussion with a Progent backup/recovery consultant. The interview is intended to assess your company's ability to defend against ransomware or recover quickly from a ransomware attack. Progent will consult with you personally to gather information about your existing security profile and backup procedures, and Progent will then produce a custom Basic Security and Best Practices Report describing how you can follow industry best practices to create an efficient security and backup environment that minimizes your exposure to ransomware and meets your company's needs.

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  • Linux Online Professional
    Solaris Remote Engineers

    Progent offers national online technical support and consulting services for companies that run UNIX, Linux, or Solaris networks or whose information systems include a combination of UNIX and Microsoft Windows technology. Online network consulting offers maximum leverage for your IT dollar by protecting user productivity and shortening the hours charged for computer analysis and repair. Sophisticated remote support utilities and skilled service specialists and engineers allow Progent to handle the majority of IT problems without squandering time and expense by going to your site. In the vast majority of cases your network issues can be remediated by telephone or via a mix of telephone support and online connectivity. Progent can offer the services of Cisco CCIE network engineers and CISM premier security professionals to assist with the toughest network issues.

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  • SCOM 2012 Infrastructure Monitoring Remote Support Services SCOM 2012 Microsoft Azure Monitoring Professional
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    Work from Home Network Consulting

    Progent has two decades of experience helping small and mid-size companies to plan, implement, optimize, administer, and troubleshoot computer networks that incorporate telecommuters.

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    Open Now On-site Technical Support ProSight Remote Server Management

    ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates advanced remote monitoring and management (RMM) techniques to help keep your IT system running at peak levels by tracking the state of critical assets that drive your information system. When ProSight LAN Watch detects a problem, an alert is sent automatically to your designated IT staff and your assigned Progent consultant so any looming problems can be addressed before they can impact productivity.

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  • Small Business Information Technology Management Small Business Network Specialists

  • Exchange 2016 Upgrade Planning Engineer
    Microsoft Exchange 2016 Upgrade Technical Support

    Progent can assist your business in any and all phases of your upgrade to Microsoft Exchange Server 2016 such as planning HA system topology for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; moving mailboxes; Hyper-V design; determining storage capacity required for your virtual machines, databases and logs; configuring hardware load balancing for high-availability CAS services; designing, building and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web.

  • Small Office Onsite Technical Support Award Winning Small Office Network Computer Consultant

  • Microsoft LCS Server Instant Messaging Online Support
    Microsoft LCS Server 2007 Computer Engineer

    MS Communications Server provides Instant Messaging and presence as part of an extensible, enterprise-grade package offering advanced protection, seamless compatibility with other Microsoft products, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and GLB. Your organization can benefit from lower costs and elevated business efficiencies, increased worker productivity, and better intellectual property protection with this easy-to-manage, fault-tolerant solution. Successful deployments of Microsoft Office Communications Server call for extensive planning and consideration before roll out. Progent's Microsoft-authorized professionals can provide the expertise necessary to realize all the advantages of Microsoft Office Communications Server across your whole corporation.

  • Specialist Windows Small Business Server 2008 Microsoft SBS Technology Consulting

  • Integration Support Windows 2008 Failover Cluster Server
    Windows Cluster Onsite Technical Support

    Progentís Disaster Recovery/Business Continuity (DR/BC) specialists offer in-depth backgrounds helping small and mid-size organizations to reduce system downtime by providing cost-effective remote consulting support for disaster recovery/business continuity (DR/BC) planning, fault-tolerant network infrastructure, backup/restore systems, and transparent maintenance. Progentís business continuity experts can assist you to develop and validate a sensible business continuity strategy that matches your business needs and budget. Progentís disaster recovery specialists can help you to design, implement, and maintain fault-tolerant technologies including non-stop Internet access, virtualization, fail-over clustering, load balancing, continual off-site backup, and geographically dispersed hot backup centers.

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  • Top Ranked Microsoft Expert Windows Server 2019 Kubernetes Containers Support Services Windows Server 2019 Hybrid Solutions Technical Consultant
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  • Ubiquiti UniFi Switch Engineers Technology Professional Ubiquiti UniFi Security Gateway

  • Ubiquiti UniFi Security Gateway Professional
    Ubiquiti UniFi WiFi AP Consultant Services

    Ubiquiti's UniFi line of Wi-Fi infrastructure appliances includes indoor and outdoor Wave 2 Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi appliances installed on multiple sites with any number of APs can be remotely provisioned and managed with Ubiquiti's free UniFi Controller software, which centralizes and simplifies setup, discovery, management, tuning, debugging, monitoring, and reporting. Progent can provide the skills of veteran wireless professionals who can assist your organization to determine the benefits of UniFi technology for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi solution.

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  • 64-bit Processing Engineer
    64-bit Server Troubleshooting

    Progentís Microsoft-premier consultants can assist your organization to update your application servers and/or desktops from 32 bits to 64 bits. Progent can help you to calculate the costs and benefits of upgrading to 64-bit computing, plan an efficient upgrade strategy that minimizes business disruptions, and provide economical, professional remote help to assist you to configure 64-bit operating systems and application software on your existing computers.

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  • Virtual Machine Hosting Technology Professional ProSight Virtual Machine Hosting Consultant
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  • Windows Server 2012R2 Multitenancy Network Engineer
    Windows Server 2012R2 Virtual Fibre Channel Remote Technical Support

    Progent's Microsoft-certified consultants can help you to assess the benefits of Windows Server 2012 R2 for your company, develop test environments and migration plans, optimize your network infrastructure for local, multi-location, cloud-based, and partial-cloud environments, educate your IT support staff, create a corporate-wide security strategy, streamline IT management, help with creating applications, and build and validate a disaster recovery/business continuity plan.

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  • Specialist Wireless Security
    CISSP Certified Security Wireless Security Consult

    Progent provides expertise for security testing packages including LANguard from GFI for performing a variety of automatic system testing scans to identify potential security problems. Progent has broad experience with network analysis tools and can show you how to understand audit reports and respond appropriately. Progent can help you design protection into your company processes, configure auditing tools, plan and implement a secure system architecture, and suggest policies to optimize the safety of your IT system. Progent's security consultants are able to assist you to set up a firewall, design secure remote connectivity to email and business applications, and integrate virtual private network. Progent's certified security consultants can test the protection of web software and can conduct comprehensive information security evaluations of enterprise-wide security to validate your organization's compliance with recognized industry security standards such as HIPAA, NIST, and ISO.

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  • Windows Server 2016 Information Assurance On-site Support Windows Server 2016 and System Center On-site Technical Support
  • Windows Virtual Desktop for Apple Mac Network Consultant Windows PC Simulation on Apple macOS Technology Consulting Services
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  • iPhone and SharePoint integration Online Support Top Ranked iPhone VPN Network Engineer
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