Progent's Ransomware Forensics Investigation and Reporting in San Jose
Ransomware Forensics Analysis ConsultantsProgent's ransomware forensics consultants can capture the evidence of a ransomware assault and perform a comprehensive forensics investigation without interfering with activity related to operational continuity and data restoration. Your San Jose business can utilize Progent's post-attack ransomware forensics documentation to counter subsequent ransomware attacks, validate the cleanup of encrypted data, and comply with insurance and regulatory reporting requirements.

Ransomware forensics investigation is aimed at determining and documenting the ransomware attack's storyline throughout the network from beginning to end. This history of the way a ransomware attack travelled through the network helps you to evaluate the damage and brings to light shortcomings in security policies or processes that should be rectified to prevent future breaches. Forensics is typically given a high priority by the insurance carrier and is often required by state and industry regulations. Since forensics can be time consuming, it is critical that other important activities such as operational resumption are performed concurrently. Progent maintains a large roster of information technology and cybersecurity experts with the knowledge and experience needed to carry out activities for containment, business resumption, and data recovery without interfering with forensics.

Ransomware forensics is time consuming and requires close interaction with the teams focused on file recovery and, if necessary, settlement discussions with the ransomware Threat Actor. forensics can require the review of logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to look for variations.

Activities involved with forensics include:

  • Disconnect without shutting off all potentially affected devices from the system. This may require closing all Remote Desktop Protocol (RDP) ports and Internet connected NAS storage, modifying admin credentials and user passwords, and configuring 2FA to secure your backups.
  • Preserve forensically complete images of all exposed devices so your data restoration group can get started
  • Preserve firewall, virtual private network, and other key logs as quickly as feasible
  • Determine the version of ransomware used in the attack
  • Examine each machine and storage device on the network including cloud-hosted storage for signs of encryption
  • Inventory all compromised devices
  • Determine the type of ransomware involved in the assault
  • Study log activity and user sessions to determine the timeline of the ransomware assault and to identify any potential sideways migration from the first compromised machine
  • Identify the attack vectors exploited to carry out the ransomware attack
  • Search for the creation of executables surrounding the original encrypted files or network breach
  • Parse Outlook PST files
  • Analyze email attachments
  • Extract URLs from messages and check to see whether they are malware
  • Provide comprehensive attack reporting to meet your insurance and compliance regulations
  • Suggest recommended improvements to shore up security gaps and improve processes that reduce the exposure to a future ransomware breach
Progent's Background
Progent has delivered remote and on-premises IT services throughout the U.S. for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of SBEs includes professionals who have been awarded high-level certifications in core technologies such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial and Enterprise Resource Planning applications. This broad array of skills allows Progent to salvage and consolidate the undamaged pieces of your information system after a ransomware assault and reconstruct them quickly into an operational network. Progent has worked with leading cyber insurance providers including Chubb to help businesses clean up after ransomware assaults.

Contact Progent about Ransomware Forensics Investigation Services in San Jose
To find out more about how Progent can help your San Jose organization with ransomware forensics, call 1-800-462-8800 or see Contact Progent.



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    Windows Server 2008 represents an important advance in making IT systems more protected and fault tolerant, easier to virtualize and administer, faster, and able to offer a better environment for web hosting and development. Progent can help your company get the most from the enhancements built into Windows Server 2008 by delivering Microsoft-certified consulting, support, training, staffing, network monitoring, and security engineering services.

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    When conducting IT tasks for enterprise clients, Progent uses a phased methodology based on defined milestones so as to meet budgetary, scheduling and technical targets while minimizing productivity disruption. Progent's Enterprise Services Methodology follows accepted project management procedures based on the best practices described by the Microsoft MSF methodology which specifies requirements definition, design proposals, test models, design tuning, and professional deployment. All phases are recorded to provide a detailed summary of IT services performed and to assist in ongoing system support.

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    Progent offers the expertise of RIM BlackBerry-certified professionals who can help small organizations to design, manage, and repair BlackBerry solutions economically and effectively, doing away with the need for an in-house BlackBerry specialist and reducing the cost and distraction of supporting a mobile wireless workforce. Progent's BlackBerry specialists offer extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This wide range of expertise, in conjunction with Progent's efficient online support model, offers small and mid-size businesses a cost-effective option for integrating BlackBerry devices and software productively into their information system.

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    Progentís computer outsourcing services for small businesses include designing Windows XP, Microsoft .NET Server, and Microsoft BackOffice environments, managing migrations XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and on-site troubleshooting, resolving stubborn integration issues, and producing a comprehensive security plan. Progent can help you maximize network availability and throughput with non-stop technologies, redundant network topology, and proactive server monitoring. Progent also offers special project help for major upgrades and can help with needs assessment, product identification, bill of materials development, sourcing selection, purchasing logistics, and professional documentation. Progentís IT outsourcing service also features training for office productivity packages such as Microsoft Office.

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    Progent can provide enterprise customers the help of a certified NetApp consultant for online or on-premises expertise for NetApp's complete family of SAN storage software and hardware products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror data replication, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive patching, system management, information assurance, disaster recovery, and remediation. Progent can provide Level 3 support to assist you to resolve problems with NetApp SAN environments quickly and affordably following best practices.

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    Progent's consultants offer Apple macOS and Mac OS X users a variety of services such as desktop support, Apple macOS and OS X expertise, Mac integration with Windows networks, Microsoft Entourage and Exchange Server expertise, security services, and one-on-one training. Progent can help businesses to upgrade to macOS from OS X or other earlier editions of OS X and Progent can offer help with macOS and Mac OS X application software. Progent's specialists in Apple technology can also assist you with iPhone support and Apple iPad synchronization, or migrating to Apple's iCloud. For business networks built exclusively on macOS or OS X or for systems with a combination of Mac, Linux and Windows powered servers and workstations, Progent's Apple, Cisco, and Microsoft consultants have the experience and depth to handle the complexity of designing, configuring and supporting a network infrastructure that is reliable, secure, efficient and able to achieve your organization's objectives.

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    Exchange Server 2013 includes significant improvements to the capabilities of Exchange 2010 and introduces powerful new features as well as a redesigned structure. These improvements favorably impact vital facets of IT including ease of administration, availability, compliance, cost of ownership, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's certified Exchange Server 2013 consulting professionals can help you understand the potential business benefits of migrating to Microsoft Exchange 2013, design a cost-effective test and deployment strategy, and educate your IT staff to manage your Exchange Server 2013 environment. Progent can also provide affordable remote support and management for Exchange Server 2013.

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  • Moonlight Network Consultant Full-Time Job
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    Progent is hiring a variety of full-time workers including solutions-driven MCSEs; system consultants with Cisco CCNP or CCIE certification; and specialists in advanced system design with backgrounds in mobile connectivity, wireless networking, high-availability environments, disaster recovery planning, data preservation, and virtual servers. Progent is also seeking workstation support technicians, remote service professionals, and CISSP or CISA accredited security consultants. We are also seeking experienced managers able to operate efficiently in Progent's dynamic, virtual office model. Progent contracts freelance consultants with in-depth expertise and field background in crucial IT areas beyond Progent's main technical focus. Progent's Experts Group hires freelance consultants who offer advice and programming support for line-of-business applications such as MRP, Enterprise Resource Planning, or Customer Relationship Management; have deep knowledge of non-Microsoft platforms such as Linux, Macintosh, or Solaris, or offer expert skills in areas like telecommunications, web site development, EDI, eCommerce, or dbm programming. Independent consultants premier by us coordinate with our full-time consultants to provide comprehensive IT services for small and midsize business networks.

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  • Professional Skype for Business Chat
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    Lync 2010 provides IM, Presence, audio and video conferencing, desktop collaboration, as well as IP-based and traditional public switched telephone network telephony. Lync Server 2010 can extend the capability of Microsoft Exchange, SharePoint Server and Office desktop or Office 365 and simplify administration via integration with Windows AD. Lync 2010 can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence experts can provide remote and onsite support to help your company to maintain and repair your existing Lync 2010 environment or evaluate the advantages of upgrading from Lync Server 2010 to Skype for Business, which is the renamed and revamped release of the product family. Progent can also assist your organization to design and carry out a smooth Skype for Business migration.

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  • Largest Dynamics GP Power BI Support Outsourcing
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    Progent can show you how to prepare and implement an efficient migration to Dynamics GP/Great Plains so that you retain your information, strengthen your protection, modernize your management reporting, take full advantage of Microsoft Office integration, and minimize productivity disruption by designing and executing a smart migration strategy. Progent can also help educate new Dynamics GP users so you don't waste productivity. Progent can enhance your financial reports and business analytics by providing Crystal Reports consulting, FRx assistance, and Microsoft Excel support. Progent's background with Microsoft .NET development, Microsoft SQL Server solutions, and programming with VBasic, XML and other tools make it possible to create custom business software and eCommerce programs that integrate transparently with Microsoft Dynamics GP.

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  • Cisco Firepower 4000 Series Firewalls Online Support
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    Cisco's Firepower Next Generation Firewalls deliver a major performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and include centralized management and automation of modern security capabilities like application visibility and control (AVC), next-generation intrusion protection with intelligent prioritization of risks, advanced malware protection, DDoS mitigation, and sandboxing. Progent's Cisco CCIE firewall consultants can help you to design and carry out a smooth upgrade to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to integrate Firepower appliances with Cisco's security services to create and centrally manage IT ecosystems that include local offices, data centers, and cloud resources.

  • Windows Server 2000 Upgrade Consulting Microsoft Windows 2000 Online Support
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  • Consultant Managed IT Services
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    Progent's ProSight portfolio of managed services are designed to provide organizations who maintain small internal network support teams with affordable help from world-class management tools and technical experts. Advantages of the ProSight catalog of managed IT services include flat-rate network maintenance costs, smart automation of common management tasks, ongoing absorption of the latest technology, smooth transition from older systems to modern solutions, close fit between information technology with business objectives, access to veteran IT experts, and freeing up management to focus on business issues rather than ever-changing information technology.

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