Overview of Progent's Ransomware Forensics and Reporting in San Jose
Ransomware Forensics ServicesProgent's ransomware forensics consultants can save the evidence of a ransomware attack and carry out a comprehensive forensics analysis without slowing down activity related to business continuity and data restoration. Your San Jose business can use Progent's post-attack ransomware forensics report to combat future ransomware attacks, assist in the recovery of encrypted data, and comply with insurance and governmental mandates.

Ransomware forensics analysis is aimed at determining and describing the ransomware assault's storyline throughout the network from start to finish. This audit trail of how a ransomware attack travelled within the network helps you to evaluate the damage and uncovers gaps in policies or work habits that should be corrected to avoid later break-ins. Forensic analysis is typically given a top priority by the insurance provider and is often required by government and industry regulations. Because forensic analysis can take time, it is vital that other key activities like business resumption are performed concurrently. Progent maintains an extensive roster of information technology and data security professionals with the skills needed to perform the work of containment, operational continuity, and data recovery without disrupting forensic analysis.

Ransomware forensics investigation is arduous and requires intimate cooperation with the teams responsible for data restoration and, if needed, settlement talks with the ransomware hacker. forensics typically involve the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and core Windows systems to check for changes.

Services involved with forensics analysis include:

  • Isolate but avoid shutting off all potentially affected devices from the system. This may require closing all Remote Desktop Protocol (RDP) ports and Internet facing network-attached storage, changing admin credentials and user PWs, and configuring two-factor authentication to secure backups.
  • Create forensically complete digital images of all suspect devices so the file recovery group can get started
  • Save firewall, VPN, and additional critical logs as soon as possible
  • Determine the variety of ransomware used in the assault
  • Examine each machine and data store on the system as well as cloud-hosted storage for signs of encryption
  • Inventory all compromised devices
  • Establish the type of ransomware used in the attack
  • Review log activity and user sessions in order to establish the timeline of the attack and to spot any possible lateral movement from the first compromised system
  • Identify the attack vectors used to perpetrate the ransomware assault
  • Search for the creation of executables surrounding the first encrypted files or network compromise
  • Parse Outlook web archives
  • Examine email attachments
  • Extract any URLs from messages and determine whether they are malware
  • Provide comprehensive incident documentation to meet your insurance and compliance requirements
  • List recommendations to shore up cybersecurity vulnerabilities and improve workflows that reduce the exposure to a future ransomware breach
Progent's Background
Progent has delivered remote and onsite IT services across the U.S. for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have been awarded high-level certifications in core technologies including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's data security experts have earned prestigious certifications including CISM, CISSP-ISSAP, and CRISC. (Refer to Progent's certifications). Progent also has guidance in financial management and Enterprise Resource Planning software. This broad array of expertise gives Progent the ability to identify and integrate the surviving parts of your information system after a ransomware attack and reconstruct them rapidly into an operational system. Progent has collaborated with leading cyber insurance carriers like Chubb to help organizations recover from ransomware attacks.

Contact Progent about Ransomware Forensics Investigation Expertise in San Jose
To find out more information about ways Progent can help your San Jose organization with ransomware forensics, call 1-800-462-8800 or visit Contact Progent.



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    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to map out, track, reconfigure and troubleshoot their connectivity appliances like routers, firewalls, and load balancers plus servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch makes sure that infrastructure topology maps are always updated, captures and manages the configuration information of virtually all devices connected to your network, tracks performance, and sends notices when potential issues are discovered. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary chores such as network mapping, reconfiguring your network, finding devices that need critical updates, or resolving performance bottlenecks.

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    Progent's Microsoft-certified consultants can help organizations of any size to follow best practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; design, integrate, and administer private clouds, VMs, and VMM services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your company to upgrade from an older version of System Center Virtual Machine Manager or from another virtualization management platform, and Progent can show you how you to optimize and troubleshoot your current SCVMM 2012 environment to make sure you realize the highest possible business value.

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    Microsoft Lync 2013, rebranded Skype for Business, enables organizations of any size to create a centrally managed and protected communications environment that permits a BYOD computing model with instant messaging, real-time presence, audio/video and web meetings with app sharing, as well as IP and PSTN calling across a broad assortment of desktop and mobile clients. Progent's certified Lync Server 2013 consultants and network architects can assist you to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-based (with Lync Online) or mixed topology suitable for your present and future plans, deploy Lync Server 2013 so as to speed up your ROI, and deliver custom webinar and onsite training to your IT staff and end users. Progent offers in-depth expertise in critical components of a Lync 2013 deployment that include Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with popular Office and Microsoft 365 apps such as Outlook and PowerPoint.

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    Exchange Server 2013 incorporates major enhancements to the functionality of Microsoft Exchange Server 2010 and introduces important innovations plus a revamped structure. These improvements affect vital areas such as manageability, availability, compliance, cost of ownership, collaboration, expandability, performance, compatibility, and the user experience. Progent's certified Exchange Server 2013 consultants can assist your organization to evaluate the possible business benefits of upgrading to Microsoft Exchange 2013, create a cost-effective test and deployment strategy, and train your IT team to maintain your Microsoft Exchange 2013 solution. Progent also offers affordable online consulting and support and management services for Microsoft Exchange Server 2013.

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    Windows Hyper-V 2016 incorporates key technologies initially developed for and proven on Azure, among the world's biggest public clouds. This dramatically enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing data security, uptime, scale, manageability, reliability and recoverability. Progent's Microsoft-certified consultants can assist you to assess the advantages of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to run your critical workloads, design a cost-effective network topology for a cloud-centric or hybrid installation, develop and carry out a smooth upgrade strategy, educate your IT management and technical support staff, and deliver as-needed consulting and debugging support to ensure that your Hyper-V 2016 solution gives you the highest possible business benefit.

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    Microsoft Lync Server 2010 provides IM, Real Presence, audio and video conferencing, desktop sharing, as well as IP-based and public switched telephone network voice communication. Microsoft Lync 2010 can extend the functionality of Exchange, SharePoint and Office or Microsoft 365 and streamlines administration via integration with Windows AD. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription fees, PBX gear, or legacy video conferencing solutions. Progent's certified IM and Presence consultants offer online and onsite support services to assist your company to maintain and repair your current Lync 2010 environment or assess the advantages of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product. Progent can also help you to plan and execute a smooth Skype for Business migration.

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