Ransomware : Your Crippling Information Technology Disaster
Ransomware  Remediation ProfessionalsRansomware has become a modern cyber pandemic that presents an enterprise-level danger for businesses of all sizes unprepared for an attack. Versions of crypto-ransomware such as Reveton, WannaCry, Locky, SamSam and MongoLock cryptoworms have been out in the wild for years and continue to inflict harm. Modern variants of ransomware like Ryuk, Maze, Sodinokibi, Netwalker, LockBit and Egregor, along with frequent unnamed newcomers, not only encrypt on-line information but also infect most accessible system restores and backups. Information synched to cloud environments can also be rendered useless. In a vulnerable data protection solution, this can render automatic restoration useless and basically sets the entire system back to zero.

Getting back services and data following a crypto-ransomware intrusion becomes a race against time as the targeted organization tries its best to contain and clear the virus and to restore enterprise-critical operations. Due to the fact that ransomware needs time to replicate, penetrations are usually launched on weekends and holidays, when penetrations typically take more time to detect. This multiplies the difficulty of promptly assembling and coordinating a knowledgeable mitigation team.

Progent offers an assortment of support services for protecting Albuquerque organizations from ransomware penetrations. Among these are team training to help identify and not fall victim to phishing attempts, ProSight Active Security Monitoring (ASM) for endpoint detection and response using SentinelOne's AI-based cyberthreat defense to identify and disable zero-day malware assaults. Progent also provides the services of experienced crypto-ransomware recovery professionals with the skills and perseverance to re-deploy a compromised network as quickly as possible.

Progent's Ransomware Recovery Services
Soon after a crypto-ransomware penetration, sending the ransom in Bitcoin cryptocurrency does not ensure that criminal gangs will return the keys to decipher any or all of your files. Kaspersky determined that 17% of ransomware victims never recovered their data even after having sent off the ransom, resulting in increased losses. The gamble is also costly. Ryuk ransoms frequently range from 15-40 BTC ($120,000 and $400,000). This is greatly higher than the typical ransomware demands, which ZDNET estimated to be in the range of $13,000 for small businesses. The other path is to re-install the critical parts of your IT environment. Without the availability of full information backups, this requires a broad complement of skills, top notch team management, and the ability to work 24x7 until the job is completed.

For twenty years, Progent has provided professional IT services for companies across the U.S. and has earned Microsoft's Partnership certification status in the Datacenter and Cloud Productivity competencies. Progent's group of subject matter experts includes professionals who have earned top certifications in important technologies like Microsoft, Cisco, VMware, and popular distributions of Linux. Progent's cyber security specialists have earned internationally-renowned industry certifications including CISM, CISSP, ISACA CRISC, and SANS GIAC. (See Progent's certifications). Progent in addition has expertise in financial systems and ERP software solutions. This breadth of expertise gives Progent the capability to rapidly understand necessary systems and organize the surviving components of your computer network environment following a ransomware penetration and configure them into a functioning network.

Progent's ransomware team of experts utilizes best of breed project management applications to orchestrate the complex restoration process. Progent knows the importance of working swiftly and in unison with a client's management and IT team members to assign priority to tasks and to put critical applications back on-line as soon as possible.

Client Case Study: A Successful Ransomware Virus Response
A customer contacted Progent after their network system was penetrated by the Ryuk ransomware. Ryuk is believed to have been launched by North Korean government sponsored cybercriminals, suspected of adopting technology leaked from America's National Security Agency. Ryuk goes after specific organizations with little ability to sustain disruption and is among the most profitable examples of crypto-ransomware. Well Known targets include Data Resolution, a California-based information warehousing and cloud computing company, and the Chicago Tribune. Progent's customer is a single-location manufacturing business based in Chicago with around 500 staff members. The Ryuk intrusion had shut down all company operations and manufacturing processes. Most of the client's data backups had been on-line at the beginning of the intrusion and were damaged. The client considered paying the ransom demand (in excess of $200,000) and wishfully thinking for good luck, but ultimately engaged Progent.


"I can't thank you enough about the expertise Progent gave us during the most fearful period of (our) businesses life. We may have had to pay the hackers behind this attack if it wasn't for the confidence the Progent experts afforded us. The fact that you were able to get our e-mail system and production servers back quicker than a week was earth shattering. Each expert I interacted with or e-mailed at Progent was amazingly focused on getting our system up and was working non-stop on our behalf."

Progent worked hand in hand the client to rapidly understand and assign priority to the critical areas that needed to be addressed to make it possible to continue business operations:

  • Microsoft Active Directory
  • E-Mail
  • Accounting/MRP
To begin, Progent followed AV/Malware Processes event mitigation industry best practices by isolating and performing virus removal steps. Progent then began the work of recovering Microsoft AD, the foundation of enterprise systems built on Microsoft Windows Server technology. Microsoft Exchange Server email will not work without Windows AD, and the businesses' financials and MRP system leveraged SQL Server, which needs Active Directory for security authorization to the data.

In less than 2 days, Progent was able to rebuild Active Directory to its pre-virus state. Progent then completed reinstallations and hard drive recovery of essential servers. All Microsoft Exchange Server schema and configuration information were usable, which facilitated the rebuild of Exchange. Progent was also able to find local OST data files (Outlook Off-Line Folder Files) on user desktop computers to recover mail messages. A recent offline backup of the customer's financials/ERP software made them able to restore these required services back available to users. Although a lot of work remained to recover fully from the Ryuk event, essential systems were returned to operations quickly:


"For the most part, the assembly line operation ran fairly normal throughout and we made all customer deliverables."

Over the following few weeks important milestones in the recovery project were accomplished through tight collaboration between Progent consultants and the client:

  • Self-hosted web applications were restored with no loss of information.
  • The MailStore Microsoft Exchange Server with over four million archived messages was brought online and available for users.
  • CRM/Orders/Invoices/AP/Accounts Receivables/Inventory Control modules were 100 percent functional.
  • A new Palo Alto 850 firewall was set up and programmed.
  • 90% of the user desktops and notebooks were functioning as before the incident.

"Much of what happened that first week is mostly a blur for me, but my management will not forget the countless hours all of your team accomplished to give us our company back. I have been working together with Progent for the past 10 years, maybe more, and each time I needed help Progent has shined and delivered. This event was the most impressive ever."

Conclusion
A probable enterprise-killing disaster was evaded through the efforts of dedicated professionals, a wide spectrum of subject matter expertise, and tight teamwork. Although in hindsight the ransomware attack described here would have been disabled with modern cyber security systems and security best practices, team education, and well designed incident response procedures for information protection and proper patching controls, the fact is that government-sponsored cybercriminals from China, North Korea and elsewhere are relentless and are an ongoing threat. If you do get hit by a crypto-ransomware penetration, feel confident that Progent's team of professionals has extensive experience in crypto-ransomware virus blocking, cleanup, and data restoration.


"So, to Darrin, Matt, Aaron, Dan, Claude, Jesse, Arnaud, Allen and Chris (along with others that were helping), I'm grateful for letting me get some sleep after we got through the most critical parts. All of you did an impressive effort, and if any of your team is visiting the Chicago area, dinner is my treat!"

Download the Crypto-Ransomware Recovery Case Study Datasheet
To read or download a PDF version of this customer case study, click:
Progent's Crypto-Ransomware Virus Recovery Case Study Datasheet. (PDF - 282 KB)

Contact Progent for Ransomware System Recovery Expertise in Albuquerque
For ransomware system recovery services in the Albuquerque metro area, phone Progent at 800-462-8800 or see Contact Progent.



An index of content::

  • .NET Raspberry Pi Design Firm .NET Visual Studio Engineer
  • 24 Hour Compliance Auditor Solaris UNIX Consulting
  • 24 Hour Microsoft CRM Online Troubleshooting Microsoft ERP On-site Support
  • 24 Hour Microsoft DPM 2016 IT Consultant Microsoft DPM 2016 Remote Support Services

  • Cisco VoIP Technical Firms
    Cisco Switch On-site Support

    Progent can provide fast remote access to Cisco-certified CCIE networking experts. Progent's CCIE experts can link to your network via advanced remote support tools to provide quick and economical troubleshooting and remediation of urgent network problems.

  • 24-7 Network Consulting Cisco Firepower NGIPS IT Services Cisco Firepower AMP
  • 24-7 Specialists Microsoft Project Server My Sites Project Server 2010 Setup and Support
  • 24/7 Microsoft Office System Information Technology Manager Microsoft Windows Maintenance
  • 24/7 Progent Start-Up Businesses Integration Company Remote Progent Small Businesses Networking Firms
  • 24x7x365 Mac Email client for Exchange Computer Consultants Network Consultants OS X and Exchange
  • 64-bit Migration Specialists 64-bit Upgrade Specialist
  • ASA Firewall with Firepower IT Services Firesight Network Consultants
  • ASP Developer SQL Server Reporting Services Technical Consultant
  • After Hours Risk Assessment Specialists Help and Support CRISC Risk Evaluation
  • After Hours Small Business Integration Microsoft and Cisco Small Business Network Professional
  • After Hours Small Business Network Support Microsoft Exchange 2016 Albuquerque, United States Networking Specialist Exchange Server 2016 Albuquerque

  • 800 ISR Router Online Technical Support
    Online Consulting 3800 Router

    Cisco has designed an extensive product line of routers including routers built to deliver the security, performance, and availability demanded by customers from branch offices to global enterprises and service providers. Cisco routers include support for redundancy, transparent failthrough, and redundant power for improved fault tolerance and system uptime. Progent can show you how to select and integrate Cisco routers to build a reliable foundation for your IT system and to make it economical to expand as you support new users, open new offices, deploy new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide help with a range of routers based on Cisco's IOS platform, including Cisco's 800 family of small business VPN routers, Cisco 2800 and 3800 ISR routers, Cisco 1900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge applications, CRS Carrier Routing System for the network core, plus older 3600 and 3700 Routers.

  • Aironet Troubleshooting Cisco Certified Expert Aironet 802.11ac AP Migration Computer Consultant
  • Albuquerque Crypto-Ransomware Avaddon Susceptibility Audit Albuquerque Ransomware Nephilim Readiness Audit Albuquerque, NM
  • Albuquerque Locky CryptoLocker Removal Albuquerque, Bernalillo County Albuquerque Crypto-Ransomware Recovery Albuquerque
  • Albuquerque New Mexico Albuquerque Lockbit Crypto-Ransomware Forensics Albuquerque Sodinokibi Crypto-Ransomware Forensics Kirtland Air Force Base
  • Albuquerque New Mexico MS Dynamics GP Vender in Albuquerque - Recovery Expert Albuquerque Microsoft Dynamics GP (Great Plains) Implementation Experts Albuquerque, Bernalillo County, United States
  • Albuquerque, NM Albuquerque Snatch Crypto-Ransomware System-Restore
  • Albuquerque Offsite Workforce Collaboration Technology Expertise Albuquerque Bernalillo County New Mexico Offsite Workforce Albuquerque Assistance - Collaboration Systems Consulting
  • Albuquerque Remote Workers Conferencing Systems Expertise Albuquerque, Bernalillo County Albuquerque Telecommuters Video Conferencing Technology Guidance Albuquerque, Bernalillo County, United States
  • Albuquerque Ryuk Crypto-Ransomware Virus Data-Recovery Albuquerque, NM Top Ranked Albuquerque MongoLock Ransomware System-Restore Albuquerque New Mexico, USA
  • Albuquerque Maze Ransomware File-Recovery Bernalillo County New Mexico, U.S.A.
  • Albuquerque Sodinokibi Ransomware Settlement Negotiation Consulting Albuquerque Conti Ransomware Settlement Negotiation Experts Kirtland Air Force Base

  • Solaris Integration Consulting
    FreeBSD Network Repair Service

    Progent's UNIX family consulting services offer small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-powered networks. Progent offers your organization access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security experts with CISM certification. This wide array of expertise provides you with a convenient one-stop source to help you build and maintain a secure and reliable cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple macOS and OS X, Solaris, AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SuSE Linux, Debian GNU/Linux and Slackware.

  • Albuquerque, NM At Home Workforce Albuquerque Expertise - Cloud Integration Technology Consultants At Home Workforce Albuquerque Consulting - Cloud Systems Consulting Albuquerque
  • Albuquerque, NM Work from Home Employees Albuquerque Consulting Services - Endpoint Management Systems Consulting Albuquerque, Bernalillo County Albuquerque Work at Home Employees Endpoint Management Solutions Assistance

  • Macintosh OS X Technology Consulting
    Macintosh OS X Technology Consulting

    Progent's experts can provide Apple macOS and Mac OS X users a range of services such as workstation support, Apple macOS and OS X consulting, Apple Mac co-existence with Windows environments, Entourage and email help, network protection services, and custom education. Progent can assist clients to upgrade to macOS from OS X or other earlier editions of Apple OS X and Progent can offer expertise with Apple macOS and Mac OS X application software. Progent's specialists in Apple technology can also help you with iPhone support and Apple iPad management, or moving to iCloud services. For computer networks based exclusively on macOS or OS X or for systems incorporating a mix of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of planning, integrating and maintaining a network environment that is reliable, safe, efficient and able to achieve your company's objectives.

  • Albuquerque, NM, America Security Cybersecurity Firms Information systems Security Outsourcing Security Albuquerque, Bernalillo County

  • Cisco VoIP Phones and Unified Communications Professionals
    CCIE Expert Certified SRST Help and Support

    Progent's Cisco CCIE-certified networking consultants can provide advanced support for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can assist your organization to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN support, deploy Cisco ISR G2 routers with CUBE support, and design UCS server failover solutions.

  • Albuquerque-Bernalillo County Onsite Support Cisco Certified Albuquerque, New Mexico Online Help
  • Amazon AWS hybrid cloud solutions Consultant Services Consultants Hybrid cloud
  • At Home Workforce Albuquerque Consultants - Backup/Recovery Technology Consulting and Support Services Albuquerque Telecommuters Backup/Recovery Solutions Consulting Services Albuquerque, Bernalillo County
  • Albuquerque DopplePaymer Ransomware Cleanup Albuquerque, Bernalillo County
  • At Home Workforce Albuquerque Expertise - IP Voice Systems Consulting Services Albuquerque, NM Top Remote Workforce Assistance - Albuquerque - VoIP Solutions Assistance Kirtland Air Force Base
  • Albuquerque Hermes Ransomware File-Recovery Albuquerque, NM, U.S.A.
  • Azure Active Directory with Intune Computer Consulting Setup and Support Active Directory Domain Services
  • Bernalillo County New Mexico Openings MCSE MCSA MCDBA MCIPT MCA Support CISSP Engineer Careers Albuquerque New Mexico
  • Best Windows 7 Integration Support and Integration Microsoft Windows 7 Evaluation Network Consultant
  • BlackBerry BES Server Consulting BlackBerry Software Technical Support
  • BlackBerry Enterprise Server Technology Consulting BlackBerry BPS Professionals
  • CISSP Certified Security Call Center Sharing Technology Consulting Online Troubleshooting Support Desk Sharing

  • 2800 ISR Router Technical Support
    ASR 9000 Router Consultants

    Cisco has designed a full array of routers that includes appliances designed to deliver the protection, performance, and availability demanded by customers ranging from small businesses to global enterprises. Cisco routers include support for redundancy, automatic failover, and redundant power for improved fault tolerance and network uptime. Progent can help you select and integrate Cisco routers to build a solid infrastructure for your IT system and to make it economical to expand as you support new users, start new offices, install new services, extend your network to customers and partners, and manage a more mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS operating system, such as the Cisco 800 family of small office VPN routers, Cisco 1800 and 3800 ISR routers, Cisco 3900 and 4000 Generation 2 ISR routers, Cisco ASR 1000 and 9000 Aggregation Services Routers for WAN edge environments, Cisco CRS Carrier Routing System for the network core, plus older 3600 and 3700 Series Routers.

  • CISSP-ISSAP Security Architecture Engineer Consult CISSP-ISSAP Security Architecture
  • Cisco CCDA Contract Telecommute Jobs Microsoft Consultant
  • Cisco CCIE Remote Small Office IT Consulting Services IT Outsourcing Group Cisco CCIE Remote
  • Cisco Certified Experts Service Database Network Consultants Services Documentation Network Consultant
  • Albuquerque Ryuk Ransomware File-Recovery Bernalillo County New Mexico
  • Cisco Firepower Firewalls Online Support Services Consultant Cisco Firepower NGFW Firewalls
  • Cisco Software Consulting Albuquerque New Mexico Cisco Integration Consultant Bernalillo County New Mexico
  • Citrix Receiver Online Consulting Citrix Desktop Studio IT Consultant

  • Consultants CRISC Certified Network Risk and Information Systems Control Architect
    CRISC Certified Information Risk and Information Systems Control Officer Professional

    Progent can provide the guidance of a CRISC-certified risk management consultant to help you to design and deploy an enterprise risk management (ERM) solution following leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines.

  • Clustered Windows Network Consulting Windows 2003 Cluster Server Professional
  • Co-managed Service Desk Costs Engineer Remote Troubleshooting Co-managed Help Desk Costs
  • Albuquerque DopplePaymer Ransomware Data-Recovery Albuquerque, NM
  • Computer Consultant Windows 11 Power Automate CISA Certified Security Expert Migration Help Microsoft Windows 11 Upgrade

  • 802.11ax wireless controller Configuration
    wireless controller Support and Setup

    Cisco's Catalyst line of Wi-Fi controllers simplify the management of wireless networks by unifying the configuration and management of wireless access points, optimizing Wi-Fi throughput by limiting the effect of RF congestion, improving wireless uptime with fast auto-failover, and hardening security by detecting threats and analyzing network traffic according to user type and locale. Progent's Wi-Fi consultants can assist your business to configure Cisco Wi-Fi controller appliances to manage and monitor Wi-Fi networks of any size. Progent can help you to maintain and debug your current Cisco-based Wi-Fi environment or carry out a smooth migration to Cisco's latest Wi-Fi controller solutions.

  • Consultant MSCRM Online Support CRM

  • High-Availability Load Balancing Remote Support
    High Availability Load Balancing Support and Integration

    Progent provides fault tolerant load balancing support covering network load balancing, load balanced applications, network infrastructure routing, and content delivery technology such as Cisco Content Engine. High availability load balancing vendors for which Progent offers consulting services include Windows Server 2003 Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.

  • Albuquerque WannaCry Crypto-Ransomware Rollback
  • Consultants Exchange Migration MCSE Expert Certified Exchange 2010 Upgrade Technology Professional
  • Consultants SCCM Endpoint Protection SCCM Asset Inventory Online Troubleshooting
  • Consulting Cisco Help Desk Professional Cisco Help Desk
  • Consulting Organization Small Offices Small Offices Network Consulting Firms

  • Remote Windows, UNIX, Solaris Engineer
    UNIX, Windows Consulting Services

    If your company is producing UNIX or Linux software in an environment that has Microsoft Windows-based servers, desktops, and office productivity products, Progent offers comprehensive IT outsourcing that frees you to focus on your area of strategic know-how while avoiding the continual hassle of managing your company information system. Through the use of automated server monitoring and by providing online and on-site support when your business needs it, Progent offers an economical way for maintaining an IT network that provides excellent dependability, security, and performance. Progent's developer support offerings feature full-service it outsourcing, virtual infrastructure, remote and on-site support and troubleshooting, network monitoring services, and Help Desk outsourcing.

  • Albuquerque Conti Crypto-Ransomware Removal Albuquerque
  • Content Delivery Networking Products Configuration High-Availability Load Balancing Onsite Technical Support
  • Desktop Technology Remote Support Network Support Consultants Microsoft Desktop

  • After Hours VMware Site Recovery Manager Audit Reporting Specialist
    VMware SRM Specialists

    VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to orchestrate, automate and verify a repeatable runbook for restoring applications and services quickly following an outage. Site Recovery Manager provides centrally managed and automated recovery, application mobility, plus transparent site migration, failback and site re-protect. SRM also enables non-disruptive testing for site recovery, updates and patches and can generate reports to confirm full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help you to design, deploy, test and maintain a DR solution powered by VMware SRM.

  • Albuquerque Lockbit Crypto-Ransomware System-Rebuild Albuquerque, NM
  • Development SQL Security Certification MS SQL
  • Email White Lists Consultant Services Email Reputation Analysis Professionals
  • Emergency Albuquerque Consultants for IT Support Companies Albuquerque, NM Expertise for IT Support Organizations in Albuquerque - Temporary Support Team Help Albuquerque, Bernalillo County
  • Engineer DoubleTake Carbonite Software Immediate Network Consulting Double-Take Replication
  • Engineer Lync Server 2013 PSTN Gateway Lync Server 2013 Persistent Chat Engineers
  • Engineer Nephilim ransomware recovery Open Now DopplePaymer ransomware recovery Specialist
  • Engineer SCVMM 2012 and VMware Online Technical Support SCVMM Migration
  • Engineer Windows Server 2022 Storage bus cache Windows Server 2022 DNS-over-HTTPS Engineer
  • Exchange 2000 Upgrade Upgrade Help Remote Troubleshooting Microsoft Exchange 2000
  • Exchange 2003 Upgrade Remote Consulting Exchange 2003 Server Upgrade

  • Cisco ASA Configuration On-site Technical Support
    Troubleshooting Adaptive Security Device Manager

    The latest generation of ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX security appliances for all new installations. Progent's Cisco-premier CCIE network consultants can assist you to manage your legacy PIX or ASA 5500 firewalls or migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, configure, optimize, administer and debug firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services.

  • Exchange 2007 Server Consultancy 24x7x365 Microsoft Certified Expert Engineers Exchange 2007 Server
  • Albuquerque, NM Albuquerque Ryuk Crypto-Ransomware Virus System-Restore Example
  • Exchange 2010 Configuration Consultants Exchange 2010 Configuration Remote Technical Support
  • Exchange 2013 SharePoint integration Setup and Support Exchange 2013 Security Support
  • Expert Microsoft Certified Help and Support SharePoint Server 2003 SharePoint Server 2003 Support and Help

  • Support and Help Exchange Server 2000 Upgrade
    Microsoft Exchange 2000 Upgrade Engineer

    Progent is one of the most expert information technology consulting firms for creating e-mail systems powered by Microsoft Exchange 2000. Progent is skilled in helping small and mid-size businesses derive the full advantages of Exchange Server 2000 for typical situations such as upgrading from Exchange 5.5, migration from an ISP-managed or POP3 e-mail system, and jobbing out your Exchange 2000 administration.

  • Expert Microsoft Certified ISA 2006 Firewall Consultant Services Internet Security and Acceleration Server 2006 Remote Technical Support
  • Expert Microsoft Certified SCCM 2016 Peer Cache Specialists SCCM 2016 Hybrid Integration Engineer
  • Extended Service Desk Information Technology Consulting Supplemental Support Desk Consulting
  • Fedora Linux, Solaris, UNIX Support Services Albuquerque New Mexico, U.S.A. Fedora Linux, Solaris, UNIX Online Technical Support Albuquerque New Mexico, United States

  • Windows Server 2012 R2 Hyper-V Technology Consulting Services
    24x7 Computer Consulting Microsoft Hyper-V 3.0 Virtual Server

    Widows Server 2012 R2 Hyper-V advances the power of virtualization in critical areas such as multitenancy, flexible infrastructure, cloud support, expandability and throughput, and fault tolerance. Progent's Microsoft-certified consultants can assist your company to benefit from Hyper-V to install and manage virtual servers to reduce network costs and enhance availability.

  • ISA 2006 Firewall Consulting Services Microsoft ISA Server 2006 Configuration
  • IT Consultant Aironet 700 Access Point Setup and Support Aironet 802.11ac AP Upgrade
  • IT Outsourcing Examples Article IT Outsourcing and Co-sourcing White Papers
  • Albuquerque Snatch Crypto-Ransomware System-Restore Albuquerque
  • Information Technology Consulting SCOM 2012 Application Monitoring Online Support Services Datacenter Monitoring
  • Integration Firm Microsoft SQL 2008 Albuquerque, Bernalillo County, United States Microsoft SQL Server 2017 Consulting Group Bernalillo County New Mexico, US

  • Microsoft 365 Outlook Software Consultants
    Outlook 2016 Consulting Companies

    Progent's Office and Microsoft 365 consultants can help businesses to incorporate Microsoft Office desktop and Microsoft 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a seamless solution that offers fast return on investment and enables improved business results. Progent can assist you to interface Microsoft Office or Microsoft 365 applications with each other and with other core Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server deployed on-premises or in the cloud. Progent's consultants can also assist you to fix compatibility problems with different versions of Office desktop and offers live online training to individuals or groups.

  • Integration Services SharePoint Foundation Support and Setup SharePoint 2013
  • Internal Network Security Inventory Services Urgent External Security Scan Specialists
  • IoT device patch management Consulting IoT sensors patch management Services
  • Juniper J Series Firewall Network Security Auditor Juniper J Series Gateway Security Consultancy

  • ASP.NET Core Designer
    Microsoft Experts .NET macOS Reports

    Progent's software developers have worked for two decades with .NET technologies and the Visual Studio development system and are able to build or enhance .NET apps quickly and at low cost.

  • Juniper SSL VPN Router Network Security Audit Juniper SA6500 SSL VPN Cybersecurity Firms
  • Kirtland Air Force Base SharePoint Server 2013 Network Engineer SharePoint Server 2010 Network Consulting Kirtland Air Force Base
  • Lync Server 2013 and Android Specialists Microsoft Lync Presence Consultants
  • MCSE Expert Certified Online Support Services Monitoring and Reporting 24-Hour Support Outsourcing Operations Manager
  • Mac Training Professional Mac Office Excel Class
  • Meraki Traffic Shaping Troubleshooting Meraki Wireless AP IT Consulting
  • MetroCluster Management Consultant NetApp MetroCluster Switchover Consultants

  • Operations Manager Integration
    Comprehensive Event Management Specialist

    Progent's Microsoft-certified consulting experts have more than 10 years of experience planning, implementing, enhancing and repairing Microsoft SCOM environments and offer companies of any size expert remote or on-premises consulting support for SCOM 2012. Progent can help you to plan a topology for SCOM 2012 servers that delivers the performance and resilience needed to watch over your IT resources efficiently, whether your infrastructure are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to import and customize System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure and Microsoft and 3rd-party applications and services. In addition, Progent can provide fast online or onsite technical support to assist you to fix serious issues detected by System Center 2012 Operations Manager.

  • Microsoft 365 Security On-site Technical Support Small Office IT Consultant Word 2019
  • Microsoft Certified Partner Tech Support Outsource Microsoft Certified Partner Consultants
  • Microsoft Expert Dynamics GP Update Planning Specialist Microsoft Dynamics GP Upgrade Engineers

  • Support Desk Sharing Cost Savings Computer Engineer
    Co-managed Call Center Costs IT Consultant

    Progent's Helpdesk management and co-management service programs help businesses to cut costs and enhance productivity.

  • Microsoft Expert SCDPM 2012 Troubleshooting Consulting Services After Hours SCDPM 2012 and SQL Server Computer Consulting
  • Albuquerque, NM, United States Albuquerque Conti Ransomware Recovery
  • Microsoft IM Infrastructure Support and Help 24-7 Computer Consultant Microsoft VoIP
  • Microsoft MCSA Engineer Telecommuting Jobs Sacramento Airport SMF Computer Engineer Telecommuting Job
  • Microsoft Operations Manager Online Support 24x7 Network Integration
  • Microsoft Video Conferencing Remote Support Microsoft Office Communications Server Computer Consulting
  • Microsoft Virtual Server 2005 Consultant Services Microsoft Server Consolidation Support
  • Microsoft Windows 11 Upgrade Configuration Microsoft Experts Windows 11 Security Online Support
  • Nagios for Linux Consultant Nagios for Linux Consult
  • Network Consultants Automatic Fail-over Fault Tolerant ISP IT Services
  • Network Consulting Freelance Jobs Network Engineers Contractor Jobs
  • Network Consulting Open Positions Silicon Valley Contract Jobs Microsoft MCDBA Engineer
  • Network Security Auditing Firewall Security Intrusion Protection Systems Computer Security
  • New Hampshire Computer Consultancy Firm Maine Information Technology Consulting Firms
  • Offsite Managed Data Backup Service Configuration 24 Hour Computer Engineer Microsoft DPM 2010 Backup Service

  • SCSM 2016 Computer Consultant
    Largest System Center 2016 Operations Manager Network Consulting

    Small to middle size companies can now get all the benefits of System Center Operations Manager and also have quick access to Progent's Microsoft and Cisco Certified network consulting experts. With Progent's economically priced IT service programs, small organizations can choose a basic System Center Operations Manager-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager 2007 to provide small company networks world-class availability, protection, and productivity.

  • Offsite Workforce Albuquerque Consulting - Network Security Systems Consulting and Support Services Albuquerque, NM Offsite Workforce Albuquerque Assistance - Security Systems Assistance Kirtland Air Force Base
  • Online Help Colocation Facility Colocation Selection Setup and Support
  • Online Troubleshooting Aironet Outdoor Wi-Fi Access Point Aironet 600 Access Point Consulting
  • Online Wireless Site Survey Computer Consulting WLAN Site Survey Technical Consultant
  • Photoshop Training Professional Digidesign Pro Tools Learning

  • Remote Monitoring and Reporting Specialists
    Microsoft Operations Manager IT Consultants

    Progent's Microsoft-certified consulting experts have over a decade of background planning, deploying, optimizing and repairing Microsoft SCOM environments and can provide organizations of any size advanced online or onsite consulting services for System Center 2012 Operations Manager. Progent can help your company to design an architecture for SCOM 2012 servers that delivers the performance and resilience needed to monitor your datacenter effectively, whether your datacenters are on-premises, in the cloud, or a hybrid solution. Progent's SCOM consultants can also help you to install and customize SCOM 2012 management packs according to leading practices for tracking network fabric and both Microsoft and third-party applications and services. Also, Progent can deliver responsive remote or onsite troubleshooting to help you to fix critical issues detected by Microsoft SCOM 2012.

  • Postini Technical Support Antispam Technology Consulting
  • ProSight Remote Desktop Management On-site Technical Support Network Consultants Automated Server Management
  • ProSight VM Hosting Consultant Services Private Clouds for Small Businesses Consultants
  • Professional Solaris Solaris Consulting
  • Professionals Mac Online Technical Support 24x7 macOS Online Troubleshooting Engineer
  • Progent Small Office System Consulting Services Progent Small Office Server Help
  • Project Methodology Onsite and Remote Support Award Winning Troubleshoot Developing Phase: Pilots
  • Proxim Tsunami Wireless Case Studies Proxim Wireless Case Studies
  • Bernalillo County New Mexico Albuquerque NotPetya Ransomware Data-Recovery
  • QuarkXPress Learning Apple Logic Class
  • RIM BlackBerry Network Design and Configuration Bernalillo County New Mexico Albuquerque New Mexico Computer System Consultant BlackBerry BES Server
  • Ransomware Removal and Restore Kirtland Air Force Base Ransomware System Rebuild Albuquerque
  • Ryuk Remote Ransomware Removal Experts Albuquerque Albuquerque Albuquerque Locky Ransomware Removal
  • SQL Server 2014 Cardinality Estimation Support Services SQL Server 2014 Backup Engineer
  • SQL Server 2016 Professionals Professional SQL Server 2016 Capacity Planning
  • SUS Professional Consultants Microsoft SUS

  • Consultants Windows Server 2012R2 Multitenancy
    Windows Server 2012 R2 Cloud Consultancy

    Progent's Microsoft-certified consultants can help you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, develop pilot environments and rollout plans, tune your network for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management team, develop an enterprise-wide security plan, streamline network management, assist with application development, and generate and validate a disaster recovery/business continuity plan.

  • Security Contractor Juniper SRX650 Router Juniper SRX240 Router Firewall Configure
  • Services Maze ransomware hot line Technology Professional Netwalker ransomware hot line

  • Microsoft Access application development Technology Professional
    Microsoft Access report formatting Development Firm

    Progent can provide cost-effective online consulting services for all releases of Microsoft Access including Access desktop and Access Web App and can provide expert help for Access application programming, database migration, performance optimization, BI reporting, and troubleshooting. Progent also offers tailored webinar classes for Access development and DBA services.

  • Albuquerque DopplePaymer Ransomware File-Recovery Albuquerque, NM, US
  • SharePoint 2016 Power Pivot Troubleshooting SharePoint 2016 and SQL Server Integration Services
  • Small Business Service Provider Small Business Networking Firms
  • Small Office Integration Firm After Hours Microsoft Certified Small Business Support Outsourcing
  • Small Offices Troubleshoot Small Business Migration Support
  • Supplemental Network Support Staffing Services Consulting Services Albuquerque New Mexico Short-Term IT Support Staffing Help Consulting Expertise Albuquerque New Mexico

  • Support Firepower
    Online Help ASA Firewall with Firepower

    Cisco's Firepower Next Generation Firewalls (NGFWs) provide a significant performance improvement over Cisco's popular ASA 5500-X firewalls and include centralized management of advanced security features like application visibility and control, next-generation intrusion protection with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE-certified firewall consultants can assist your organization to design and carry out an efficient migration to Cisco Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to create and centrally manage IT ecosystems that span local offices, data centers, and cloud resources.

  • Symantec Security Network Security Auditor Symantec VPN Security Companies

  • Consulting Online Microsoft Project Training
    Online Windows Desktop Training Server Help

    Progent offers customized remote instruction for popular desktop applications and operating systems including Office and Microsoft 365 Excel, Word, Access and Outlook plus Acrobat Writer, Photoshop, Crystal Reports, and Windows 10 and 8.1. Online training offers the advantages of traditional in-person instruction, such as immediate communication between clients and trainers, but avoids the costs of travel and the challenge of attempting to accommodate the schedules of multiple students. Available to single students or classes of any size, Progent's live online instruction allows the trainer to run the class from an online office and the clients can be dispersed throughout an office or all over the the U.S. Live online training supports proven teaching mechanisms such as virtual white boards, real-time questions, and shared desktops. Classes can be short and targeted to specialized topics or extended in time and broader in coverage.

  • Technology Consulting Services Security Cisco PIX Migration IT Services
  • Technology Professional Spora ransomware recovery NotPetya ransomware recovery Engineer

  • IT Consultant Windows and macOS
    24 Hour Windows and macOS Setup and Support

    Progent's service specialists in Mac and Windows technology can show you how to integrate Apple Macintosh and Windows systems into cohesive networks with full sharing and workgroup support. Allowing efficient cooperation among a variety of servers and desktops powered by Apple Mac OS and Microsoft Windows calls for extensive knowledge of and experience with Apple Macintosh and Microsoft products. Progent's background in Microsoft and Apple service makes it possible to provide world class support to companies that rely on these platforms to keep their strategic edge. Progent can also assist your business to interface Apple's iPhones and iPads to operate with smoothly with your Windows network.

  • Telecommuter Services Support and Setup Teleworker Integration Help and Support
  • Telecommuters Albuquerque Consulting and Support Services - Call Desk Outsourcing Consulting and Support Services Albuquerque New Mexico At Home Workforce Assistance near me in Albuquerque - Help Desk Call Center Solutions Consulting Services Albuquerque New Mexico
  • Telecommuters Guidance near me in Albuquerque - Integration Expertise Kirtland Air Force Base Albuquerque Telecommuters Consulting and Support Services - Albuquerque - Integration Solutions Consultants

  • Immediate Engineers ransomware removal and restore
    Dharma ransomware hot line Consultant Services

    Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to halt the spread of an ongoing ransomware attack. Call 800-462-8800

  • Albuquerque Conti Ransomware System-Restore Albuquerque, Bernalillo County
  • Teleworker Helpdesk Services Technology Consulting Offsite Employees Helpdesk Services Remote Technical Support
  • Temporary Staffing Services Computer Consultants Technology Consulting Services Temporary Desktop Support Staffing
  • Top Albuquerque WannaCry Crypto-Ransomware Remediation Albuquerque Albuquerque Crypto-Ransomware Recovery Albuquerque New Mexico
  • Top Connectix Virtual Server On-site Technical Support Top Microsoft Server Virtualization Technical Support
  • Top Meraki Wave 2 AP Online Support Top Meraki Wireless AP Online Help

  • Flexential Tampa Colocation Center Consulting
    Flexential Data Center Consulting

    Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent has a group of IT consultants located in the vicinity of Tampa, and Progent can also provide remote support from Progent's countrywide roster of Microsoft-certified experts, Cisco-certified CCIE network engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware professionals, and senior disaster recovery/business continuity planning consultants. Progent can also help your business to design and execute a move to the Flexential facility with services such as designing solution architecture, recommending hardware, system setup and validation, debugging, setting up remote management, and training your IT support team.

  • Albuquerque Egregor Ransomware Operational-Recovery Albuquerque, Bernalillo County
  • Top Professionals NetDocuments 24-7 NetDocs Compliance Consultant
  • Top Rated Office Outlook for Mac Training Mac Application Trainer
  • Top Rated Remote Support Job Microsoft MCA Consultant Concord CA Microsoft MCTS Consulting Full-Time Jobs Concord
  • Top Rated Windows Small Business Server Remote Consulting MS Windows Essential Business Server Network Consultant
  • UNIX Cybersecurity Consultancy UNIX Firewall Configure
  • Urgent 5520 wireless controller IT Consultant Flex Series Wireless Controller Support and Setup
  • Urgent Albuquerque, New Mexico Repairing Microsoft and Cisco Certified Albuquerque Support services

  • Branch Offices Consultant
    Branch Offices Computer Consulting

    Years of experience providing Microsoft expertise and Cisco technology consulting has enabled Progent to develop a unique ability for serving branch offices that need network help with the flexibility common to with small organizations but which includes effective communications, thorough documentation, and compliance with corporate IT protocols. If your corporation has a remote office located anywhere in California or any area served by Progent's consultants, Progent can provide a wide range of on-premises and on-line IT consulting services and network architecture assistance.

  • Urgent Windows SBS 2008 Consultancy 24-Hour Consultant Services Microsoft Small Business Server 2008
  • VMware Site Recovery Manager Compliance Professionals Top Quality VMware vRealize Automation vRA Professional
  • Video Conferencing Technical Consultant Microsoft Certified Presence Awareness Outsourcing
  • Virtual Service Desk Remote Support Services 24-7 Microsoft and Cisco Authorized Expert Virtual Support Desk Technology Consulting Services
  • Windows 2003 Server IT Consultant Windows 2003 Setup and Support

  • Immediate MSP360 VM Backup Setup and Support
    Online Consulting MSP360 Managed Backup

    Progent's data protection experts can assist your company to create, deploy and debug a backup/restore solution based on MSP360 technology. MSP360 enables file/folder or image backup/restore for VMs and physical machines, supports all popular public clouds, and allows businesses to build a data protection ecosystem with a minimum RTO and a defined Recovery Point Objective (RPO). With ProSight DPS 360 Backup, Progent offers comprehensive monitoring and remote management of your backup system to prevent data loss resulting from human mistakes, system errors, ill-intentioned users, and malware attacks like ransomware.

  • Windows 7 Upgrade Consultant Windows 7 Help Desk Technology Consulting Services
  • Windows Server 2012 R2 Multitenancy Integration Windows Server 2012 R2 Storage Spaces Online Support Services
  • Windows Server 2012 Troubleshooting Albuquerque New Mexico Albuquerque, Bernalillo County Phone Support Services Windows Server 2019

  • Hornetsecurity Altaro 365 Total Backup Consultant
    Hornetsecurity Altaro 365 Total OneDrive Backup On-site Support

    Progent is a certified Hornetsecurity/Altaro partner and can design, configure, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.

  • Windows Server 2016 Load Balancing Support Services 24 Hour Windows Server 2016 and SCOM Professional
  • Windows and Linux IT Services Windows, Linux, UNIX, Solaris Computer Consultants
  • Work from Home Employees Albuquerque Expertise - Integration Guidance Bernalillo County New Mexico Remote Workforce Albuquerque Consulting Experts - Setup Assistance
  • Xamarin Development Company .NET Linux Development Firms
  • ransomware defense report Consultant Services ransomware vulnerability evaluation Consultant
  • ransomware incident response Consultants ransomware preparedness review Consult

  • Lync Server 2013 Back End Server Consult
    Top Rated Lync Server 2013 and Cisco Unified Communications Professionals

    Progent's Microsoft consultants can help you to assess the value of Lync Server for your business and can assist you to design and execute an installation of Lync Server 2010 that unifies the administration of Instant Messaging and Presence and improves the productivity of your office staff, at-home workers, and mobile workforce. Progent can in addition assist you to perform an efficient upgrade to Lync Server 2010 from Office Communications Server or Live Communications Server, interface Lync Server with Exchange Server, SharePoint Server, and SQL Server, show you how to run Microsoft Lync Server 2010 to enhance the team-computing capabilities of MS Office applications, and provide webinar training and continuing support for Lync and other Microsoft technologies.

  • ransomware removal and data recovery Consultants Snatch ransomware hot line Consultant
  • wireless IP phone integration Remote Support 24-7 Wi-Fi VoIP phone integration Consulting

  • © 2002-2023 Progent Corporation. All rights reserved.