Ransomware : Your Crippling IT Nightmare
Ransomware  Remediation ProfessionalsCrypto-Ransomware has become a modern cyberplague that poses an enterprise-level danger for businesses unprepared for an attack. Versions of ransomware like the Reveton, WannaCry, Locky, SamSam and MongoLock cryptoworms have been around for many years and still cause havoc. Modern versions of crypto-ransomware like Ryuk, Maze, Sodinokibi, DopplePaymer, Conti and Egregor, along with additional unnamed newcomers, not only do encryption of on-line critical data but also infiltrate any configured system protection mechanisms. Files replicated to cloud environments can also be encrypted. In a poorly designed data protection solution, it can render automated restore operations hopeless and effectively sets the entire system back to zero.

Getting back online programs and data after a crypto-ransomware attack becomes a sprint against time as the victim tries its best to contain and cleanup the crypto-ransomware and to restore business-critical operations. Because ransomware requires time to replicate, penetrations are often sprung on weekends, when successful attacks may take more time to detect. This multiplies the difficulty of promptly mobilizing and orchestrating an experienced response team.

Progent offers a range of support services for protecting Albuquerque businesses from ransomware penetrations. Among these are team member training to become familiar with and avoid phishing attempts, ProSight Active Security Monitoring (ASM) for endpoint detection and response utilizing SentinelOne's behavior-based cyberthreat protection to detect and disable day-zero modern malware attacks. Progent in addition offers the services of experienced crypto-ransomware recovery consultants with the skills and perseverance to re-deploy a breached system as quickly as possible.

Progent's Crypto-Ransomware Restoration Services
Subsequent to a crypto-ransomware penetration, sending the ransom demands in cryptocurrency does not provide any assurance that merciless criminals will return the keys to decipher all your files. Kaspersky Labs determined that 17% of ransomware victims never restored their data after having sent off the ransom, resulting in more losses. The risk is also expensive. Ryuk ransoms often range from 15-40 BTC ($120,000 and $400,000). This is well above the usual ransomware demands, which ZDNET estimated to be around $13,000 for small organizations. The fallback is to setup from scratch the vital elements of your IT environment. Without access to essential information backups, this calls for a broad range of skill sets, top notch project management, and the ability to work non-stop until the task is completed.

For two decades, Progent has offered certified expert Information Technology services for companies across the US and has earned Microsoft's Gold Partnership certification in the Datacenter and Cloud Productivity competencies. Progent's pool of subject matter experts includes professionals who have earned high-level certifications in key technologies like Microsoft, Cisco, VMware, and major distributions of Linux. Progent's security consultants have garnered internationally-renowned certifications including CISM, CISSP-ISSAP, CRISC, and SANS GIAC. (Refer to Progent's certifications). Progent also has expertise in financial management and ERP application software. This breadth of experience affords Progent the skills to rapidly determine necessary systems and consolidate the surviving pieces of your IT environment after a crypto-ransomware attack and assemble them into a functioning network.

Progent's security team of experts utilizes top notch project management systems to coordinate the sophisticated restoration process. Progent knows the importance of acting swiftly and in concert with a client's management and Information Technology resources to assign priority to tasks and to put essential systems back online as soon as humanly possible.

Client Case Study: A Successful Ransomware Intrusion Recovery
A client engaged Progent after their company was crashed by Ryuk ransomware virus. Ryuk is believed to have been created by Northern Korean state sponsored cybercriminals, suspected of adopting technology exposed from America's National Security Agency. Ryuk attacks specific organizations with limited room for operational disruption and is one of the most lucrative examples of ransomware malware. High publicized organizations include Data Resolution, a California-based information warehousing and cloud computing firm, and the Chicago Tribune. Progent's customer is a single-location manufacturing business headquartered in the Chicago metro area and has around 500 workers. The Ryuk event had paralyzed all company operations and manufacturing capabilities. The majority of the client's information backups had been directly accessible at the beginning of the intrusion and were eventually encrypted. The client considered paying the ransom (in excess of $200,000) and praying for good luck, but in the end reached out to Progent.


"I cannot thank you enough in regards to the help Progent gave us throughout the most fearful time of (our) company's survival. We most likely would have paid the criminal gangs except for the confidence the Progent group provided us. The fact that you were able to get our messaging and production servers back into operation quicker than a week was something I thought impossible. Every single expert I interacted with or texted at Progent was amazingly focused on getting our system up and was working day and night on our behalf."

Progent worked with the client to rapidly understand and assign priority to the essential systems that needed to be restored in order to resume business functions:

  • Microsoft Active Directory
  • Electronic Messaging
  • Accounting/MRP
To start, Progent followed AV/Malware Processes event mitigation industry best practices by halting lateral movement and clearing infected systems. Progent then began the task of bringing back online Active Directory, the key technology of enterprise systems built on Microsoft Windows technology. Microsoft Exchange email will not operate without AD, and the businesses' MRP system leveraged Microsoft SQL, which requires Windows AD for security authorization to the databases.

Within 2 days, Progent was able to re-build Active Directory to its pre-attack state. Progent then accomplished rebuilding and storage recovery of critical systems. All Microsoft Exchange Server ties and attributes were intact, which greatly helped the restore of Exchange. Progent was able to find local OST data files (Microsoft Outlook Offline Data Files) on staff desktop computers and laptops in order to recover email data. A recent offline backup of the customer's financials/ERP systems made it possible to restore these vital services back servicing users. Although significant work was left to recover fully from the Ryuk event, core systems were restored quickly:


"For the most part, the production line operation survived unscathed and we delivered all customer deliverables."

Throughout the next few weeks critical milestones in the recovery project were completed through tight cooperation between Progent team members and the customer:

  • Self-hosted web sites were brought back up with no loss of data.
  • The MailStore Exchange Server exceeding 4 million archived emails was restored to operations and accessible to users.
  • CRM/Product Ordering/Invoices/Accounts Payable (AP)/Accounts Receivables/Inventory Control capabilities were 100% restored.
  • A new Palo Alto Networks 850 firewall was deployed.
  • Ninety percent of the desktops and laptops were functioning as before the incident.

"Much of what happened in the early hours is mostly a haze for me, but we will not forget the countless hours each of the team put in to give us our business back. I have trusted Progent for at least 10 years, maybe more, and every time Progent has come through and delivered as promised. This event was no exception but maybe more Herculean."

Conclusion
A likely company-ending catastrophe was averted due to top-tier experts, a broad spectrum of IT skills, and tight collaboration. Although in analyzing the event afterwards the crypto-ransomware virus penetration detailed here should have been stopped with current security solutions and security best practices, user training, and properly executed incident response procedures for data backup and applying software patches, the fact remains that state-sponsored hackers from Russia, North Korea and elsewhere are relentless and will continue. If you do fall victim to a ransomware attack, remember that Progent's roster of professionals has extensive experience in ransomware virus defense, removal, and information systems disaster recovery.


"So, to Darrin, Matt, Aaron, Dan, Claude, Jesse, Arnaud, Allen, Tony and Chris (and any others that were helping), I'm grateful for letting me get rested after we made it through the first week. Everyone did an incredible job, and if anyone that helped is around the Chicago area, a great meal is the least I can do!"

Download the Ransomware Remediation Case Study Datasheet
To review or download a PDF version of this ransomware incident report, click:
Progent's Ransomware Incident Recovery Case Study Datasheet. (PDF - 282 KB)

Contact Progent for Ransomware Recovery Consulting Services in Albuquerque
For ransomware system restoration expertise in the Albuquerque area, call Progent at 800-462-8800 or visit Contact Progent.



An index of content::

  • 24 Hour Albuquerque Ransomware DopplePaymer Vulnerability Assessment Albuquerque New Mexico Albuquerque Crypto-Ransomware Computer-Virus Audit Albuquerque New Mexico
  • 24 Hour CME Professionals Technology Consulting Unified Attendant Console
  • 24 Hour SSL management Consulting ProSight network asset documentation management Specialist
  • Albuquerque WannaCry Crypto-Ransomware Cleanup Albuquerque, NM
  • 24 Hour Small Medium Business Networking Services Mid-sized Business Consulting Services
  • 24-7 Catalyst 4500 Switch Consultant Services CCNP Certified Catalyst MPLS Professionals

  • OpenBSD Network Assessments
    UNIX Computer Firms

    Progent's UNIX family support services provide small companies and developers assistance with administering and supporting UNIX, Linux or Solaris environments that coexist with Microsoft-based networks. Progent can give your organization access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This wide array of experience offers you a convenient one-stop source to help you build and manage a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with major variants of UNIX such as Apple macOS and OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms including RedHat, SuSE, Debian-GNU and Mandrake.

  • Albuquerque Albuquerque WannaCry Ransomware Business-Recovery
  • 24-7 Cisco Smart Business Communications System Technology Professional Cisco Voice over IP Services
  • 24-Hour Remote Workforce Assistance nearby Albuquerque - Integration Consulting Albuquerque, Bernalillo County, United States Largest Albuquerque Work from Home Employees Integration Expertise Albuquerque, NM
  • 24-Hour Virtual Server Technology Professionals Virtual Server Consultants
  • 24/7 Microsoft Instant Messaging Engineers Microsoft IM Infrastructure Help and Support
  • 24/7 Power Pivot Development Companies Development Firms Power BI
  • 24/7 Progent Startup Company Install Progent Startup Businesses Migration
  • Albuquerque Conti Ransomware Data-Recovery Albuquerque
  • 24/7/365 Dynamics NAV ERP Development Firms Microsoft Dynamics Business Central Integration Support
  • 24/7/365 Firepower Services Support Services Cisco Firesight Management Online Technical Support
  • 24x7 Online Support Services Altaro VM Backup with Azure Altaro VM Backup Testing Remote Troubleshooting
  • 24x7 Windows Server 2012R2 Security Technical Support MCSE Expert Certified Windows Server 2012 R2 Hyper-V Virtual Switch Support and Integration

  • ProSight Small Business Private Clouds Consultant
    24/7/365 ProSight Small Business Private Clouds Consulting Services

    Progent's ProSight Virtual hosting services provide small companies a variety of benefits such as reduced capital costs, reductions in operational expense, better management focus, enterprise-class security, greater availability, and regulatory compliance.

  • 24x7x365 Juniper SRX650 Router Cybersecurity Tech Services Juniper SRX Series Router information Systems Audit

  • Hornetsecurity Altaro 365 Total SharePoint Backup Help and Support
    Hornetsecurity 365 Total Backup Engineer

    Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing within your company's OneDrive Accounts and SharePoint sites, Teams Chats, plus files on Windows-powered laptops and desktops.

  • 2800 ISR Router Setup and Support ISR 1000 Router IT Consultant
  • 5520 wireless controller Remote Consulting wi-fi controller Consultant Services
  • 64-bit Migration Professionals Consultancy 64-bit Computing
  • After Hours Albuquerque IT Staff Temps Support Albuquerque, Bernalillo County Short-Term Network Support Staffing Services Consulting Experts Albuquerque, Bernalillo County
  • After Hours MOM 2005 Case Study MOM Example Application

  • WatchGuard Firebox M370 Firewall Security Consulting
    WatchGuard Firebox M670 Firewall Consultant

    Progent offers consulting expertise for WatchGuard Firewall/VPN security appliances such as the WatchGuard Firebox and XTM lines of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard professionals can show you how to choose, configure, and manage a WatchGuard Firewall/VPN product that fits your network security needs and budget. Progent can help you to manage legacy WatchGuard firewall appliances or migrate efficiently to modern WatchGuard firewalls.

  • Albuquerque Albuquerque Crypto Removal Help Albuquerque Urgent CryptoLocker Remediation Albuquerque, Bernalillo County
  • Albuquerque Crypto-Ransomware Settlement Negotiation Support Albuquerque Albuquerque Ryuk Ransomware Settlement Expertise Albuquerque
  • Albuquerque Lockbit Ransomware Operational Recovery Albuquerque, NM Albuquerque Spora Ransomware Rollback Albuquerque, NM

  • Remote Support Services SQL Server 2016 Express
    SQL Server 2016 and Power BI Support

    Microsoft SQL Server 2016 offers major improvements in speed, scale, data security, availability, BOYD integration, and built-in BI. Innovations include PolyBase for handling SQL and NoSQ databases in one appliance for data warehousing, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud-based resources. Progent's Microsoft-certified consultants can deliver remote and onsite expertise to help organizations of all sizes to deploy, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with other key Microsoft technologies including Windows Server, Exchange, SharePoint, Dynamics CRM and GP, Lync or Skype for Business, and SCOM.

  • Albuquerque MS Dynamics GP-Software Migration Support Albuquerque, NM Dynamics GP (Great Plains) Solution Provider - Albuquerque - Training Support Albuquerque, Bernalillo County
  • Albuquerque Nephilim Ransomware Forensics Kirtland Air Force Base Albuquerque Locky Crypto-Ransomware Forensics Investigation Albuquerque, Bernalillo County

  • Cisco ASA 5500-X Firewall with Firepower Troubleshooting
    Cisco ASDM for Firewall Management Network Engineer

    The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide significantly more performance than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-certified CCIE network experts can help you to manage your legacy PIX or Cisco ASA 5500 security appliances and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, optimize, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

  • Albuquerque Network Support Technician Albuquerque-Bernalillo County Computer Specialists
  • Albuquerque NotPetya Crypto-Ransomware Repair Albuquerque New Mexico
  • Albuquerque Remote Workforce Voice/Video Conferencing Solutions Consulting and Support Services Albuquerque At Home Workers Albuquerque Consulting Services - Voice/Video Conferencing Systems Consultants
  • Albuquerque WannaCry Crypto-Ransomware Business Recovery Albuquerque Lockbit Ransomware Repair

  • Microsoft SQL Server Consulting Firm
    Consulting SQL Server

    Progent's certified SQL Server developers and DBAs offer online expertise to assist businesses of any size to create, manage, and maintain applications powered by Microsoft's SQL Server RDBMS platform and .NET architecture. Progent's SQL Server consultants offer support for any phase of the application life cycle in solutions that can include small office databases to N-tier VLDB applications and data warehousing.

  • Albuquerque, Bernalillo County, America Fedora Linux, Solaris, UNIX Technology Consulting Services Kirtland Air Force Base CentOS Linux, Solaris, UNIX Online Help
  • Albuquerque, NM Networking Organization Microsoft SQL Server 2016 Bernalillo County New Mexico Microsoft SQL Server 2017 Technical Consultants
  • Albuquerque-Bernalillo County Information Technology Management Albuquerque Technical Consultant
  • Amazon Marketplace Web Service Programmer Programming Companies Amazon Marketplace Web Service
  • At Home Workers Consulting and Support Services nearby Albuquerque - Management Solutions Consultants Albuquerque, United States Teleworkers Guidance near me in Albuquerque - Endpoint Management Tools Expertise Bernalillo County New Mexico, United States
  • Award Winning Exchange 2013 Data Loss Prevention Online Support Services Specialists Exchange 2013 Disk Availability Group
  • Award Winning System Center 2016 Orchestrator IT Consulting System Center 2016 and Exchange Integration Technical Support Services
  • Azure integration Consult 24-7 Reporting Azure cloud migration
  • Backup Exec Specialists MozyPro Consultancy
  • Bernalillo County New Mexico Albuquerque Work at Home Employees Collaboration Systems Consulting Albuquerque Remote Workforce Collaboration Systems Consulting Experts Kirtland Air Force Base
  • Biggest Professional Microsoft Teams and Azure Active Directory Microsoft Teams security Consulting Services
  • Albuquerque Ryuk Ransomware Infection Rollback Albuquerque, NM
  • BlackBerry BES Server Express Consulting Services BlackBerry BES Express Engineers
  • BlackBerry Exchange Consultants RIM BlackBerry Exchange IT Consultants

  • Support and Integration Small Business Server Premium Add-on
    Small Business Server 2011 Online Help

    Microsoft Small Business Server (SBS) is an affordable suite of server products that provides the foundation for a powerful but easy-to-manage IT network. The IT demands of the Microsoft .NET components included with Small Business Server 2011 calls for a computer support expert with real-world experience planning and integrating cohesive, comprehensive business network solutions. Progent's SBS Server professionals have an average of more than a decade of background integrating computer networks based on Microsoft platforms. This background ensures you results in installing, administering, and repairing IT environments that include the SBS Server suite of servers and applications.

  • Albuquerque Sodinokibi Ransomware Removal
  • Blackberry Professional Support Outsourcing BlackBerry Software
  • CCIE Expert Certified Integration wireless IP phone security wireless IP phones and Cisco Unified Communications Manager Consultant
  • Career Home Based Microsoft Consultants Telecommuting Microsoft Consultant Remote Support Job
  • Catalyst 9136AX Access Point Online Consulting Technical Support Services Catalyst Wireless AP
  • Albuquerque Maze Ransomware Repair Albuquerque, Bernalillo County
  • Catalyst Wi-Fi 6 AP Configuration On-site Support CCDP Expert Certified Remote Support Services Catalyst Wi-Fi 6 AP Security

  • Outsourcing IT Support Microsoft Office System
    Microsoft Technical Support Firms

    Progent imposes no minimum fee and asks no retainer for support services provided during regular working hours. Progent's one-minute granularity avoids large bills for quick repairs so you won't be tempted to allow less critical problems to stay unaddressed. .

  • Cisco CDP Consult Cisco VoIP Consulting Services
  • Cisco Firepower Configuration Technology Consulting Outsourcing Firepower Firewalls
  • Cisco Firepower Management On-site Support Cisco ASA Firepower Support Services
  • Cisco Migration Albuquerque New Mexico Cisco Security Consulting Group Albuquerque
  • Computer Consultants High-Availability Branch office Connections Non-stop Interoffice Connectivity Network Consulting
  • Computer Consulting SharePoint 2019 NGSC Immediate SharePoint 2019 SMTP Authentication Configuration
  • Computer Engineer Flex Series Wireless Controller wireless LAN controller Integration Support
  • Consultancy Firms Small Office Small Business Tech Consultants
  • Consultant Prices Technical Support Outsource 24-Hour Network Support Company Consultant Rates
  • Consultant Services Sales Agent Program for IT Services Remote Consulting Referral Program for Network Support
  • Consultant Services Windows Server 2008 Security Windows Server 2008 R2 Consultant
  • Consultants Postini Postini Information Technology Consulting
  • Consultants Windows Server 2022 Immediate Windows Server 2022 Encrypted Networks Services
  • Consulting Microsoft SharePoint 2010 Albuquerque New Mexico Albuquerque, NM Microsoft SharePoint Consultant Services

  • Altaro VM Backup Planning Consultant Services
    Altaro VM Backup Scheduling Network Consultant

    Altaro VM Backup software offers small and mid-size organizations a reliable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for local, remote, multi-site, and cloud environments and also supports cost-effective cloud backup to Azure Block Blob storage. Top capabilities include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection with backup spacing as low as five minutes for reducing your exposure to data loss, advanced encryption, granular restore options for individual files and emails, extensive support for Windows Cluster Shared Volumes and VMware vCenter for handling larger deployments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live virtual machines without downtime. Progent is a certified Altaro partner and can provide a broad range of consulting services to help you to design, deploy, optimize and troubleshoot a backup/restore solution powered by Altaro VM Backup software.

  • Consulting Services Microsoft Access Microsoft Access software development Consulting Services

  • Windows Server 2022 Kubernetes Containers Remote Consulting
    Configuration Windows Server 2022 Disaster Recovery

    Progent's certified Windows Server 2022 experts can help your organization to plan and implement a cost-effective upgrade to Windows Server 2022 using a self-hosted network architecture or a hybrid model that combines cloud-based Windows Server Online with a datacenter-based implementation of Windows Server 2022.

  • Cybersecurity Organizations Sun Solaris Network Security Testing Solaris
  • ERP Reporting Open Now MAS 90 Engineer
  • Email Virus Fingerprint Consultant ProSight Email Guard Content Filtering Consultant Services
  • Albuquerque NotPetya Crypto-Ransomware Data-Recovery Bernalillo County New Mexico
  • Emergency MCSE Expert Certified SQL 2008 Reporting Services Designer SQL 2008 Reporting Services Design Firm
  • Emergency Microsoft Windows 11 Upgrade IT Consulting Microsoft and Cisco Certified Windows 11 Microsoft Deployment Toolkit Technology Professional
  • Engineers Microsoft Azure enterprise hybrid cloud solutions Cisco Expert Amazon AWS hybrid cloud solutions Consulting
  • Excel 2019 Consultant Services Best Microsoft 365 Excel Consulting Services
  • Exchange Server Migration Professionals Microsoft Exchange Server Migration Consultants

  • Microsoft Expert Skype for Business and Quality Dashboard Consultant Services
    Skype for Business Video Interop Server Services

    Progent's consultants can provide remote and on-premises expertise for companies of any size to evaluate the benefits of upgrading to Microsoft Skype for Business or Skype for Business Online from any version of Lync Server or Microsoft Office Communications Server. Progent can assist your business to design an on-premises, cloud-based or hybrid deployment; integrate Skype for Business with SQL Server,Exchange Server, SharePoint and Office or Microsoft 365; configure high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate third-party communication platforms such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified data security experts can help you design and verify a security strategy for your Skype for Business deployment that meets government and industry requirements.

  • Expert Illinois New York Migration Help
  • Fault Tolerant ISP Online Help Computer Consultants High Availability Internet Connections
  • Fedora Linux IT Services Emergency Slackware Linux Specialists
  • Albuquerque, Bernalillo County Biggest Albuquerque Dharma Crypto-Ransomware System-Rebuild
  • Firewall Network Security Auditor Albuquerque New Mexico Cybersecurity Tech Services Security Bernalillo County New Mexico
  • Firewall and VPN Security Certification VPN Security Cybersecurity Firm
  • Help and Support Ekahau Wi-Fi Network Design Ekahau Wi-Fi Troubleshooting Network Consulting
  • Home Based Cisco Consulting Jobs After Hours Work from Cisco Engineers Work From Home Job
  • IM Infrastructure Integration Services Network Consulting Microsoft IM Infrastructure
  • IT Co-sourcing White Paper White Papers Advantages of IT Outsourcing

  • Juniper J2350 Router Network Consultant
    Juniper J2320 Router Security Consultancy

    Progent's Juniper-certified network engineers can assist your organization to design and carry out the installation of Juniper J Series firewall/VPN routers, configure security policies and fault-tolerant redundancy, and provide ongoing technical consulting and troubleshooting services.

  • IT Consulting Server Management Mission Critical IT Applications Support and Help
  • Immediate IT Outsourcing Best Practices White Papers IT Outsourcing Model Whitepapers
  • Immediate Work from Home Endpoint Management IT Services Telecommuter Endpoint Management IT Consultants
  • Infor SyteLine CloudSuite Shop Trak Consult Infor SyteLine CloudSuite Conversion from SyteLine 6 to CloudSuite 9 Consultant Services
  • Internet Security and Acceleration Server 2006 Technical Support Microsoft ISA Server 2006 Remote Troubleshooting
  • Juniper SSL VPN Router Cybersecurity Firms Juniper SA700 SSL VPN Cybersecurity Companies
  • Kirtland Air Force Base Albuquerque Remote Workforce Backup/Recovery Technology Consulting Services Remote Workforce Consulting and Support Services - Albuquerque - Data Protection Technology Consultants Albuquerque, NM

  • Network Architecture IT Consultants
    Data Center Integration

    For enterprises with branch offices in or any region covered by Progent's engineers, Progent's Microsoft-Premier IT support professionals and certified Cisco network specialists can provide a variety of IT support services including project planning, Sarbanes Oxley compliance, site relocations, enterprise security, network design, local or remote emergency support, and technical support for colocation hosting facilities. A Progent network consultant can show you how to plan a multi-site information system that makes efficient use of colocation facilities and Internet data centers. Progent's Microsoft Certified engineers can help large enterprises design, deploy and support massive rollouts of updated versions of Microsoft products such as Active Directory, Microsoft Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progent's Cisco Certified Internetwork Expert and CCNP experts can help you deploy Cisco products for connection solutions that combine simple, high-speed, integrated, and wireless networking.

  • Kirtland Air Force Base, United States Albuquerque WannaCry Ransomware Recovery Kirtland Air Force Base Albuquerque Lockbit Crypto-Ransomware Recovery

  • Linux, Windows Consulting Services
    Computer Consulting Windows and Linux

    If your business computer system mixes Linux-based products technology with Windows, Progent can show you how to incorporate your computers into a cohesive environment that allows all your operating systems to run side by side for easy management, seamless dataflow, high availability, enhanced performance, and strong security. Progent's UNIX/Linux and MS Windows integration support offerings include network architecture configuration and service, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network help and troubleshooting, in-person technical support, and Help Desk support.

  • Largest Windows Server 2019 and SCVMM Technical Support Windows Server 2019 LEDBAT Remote Support Services
  • LockBit ransomware protection and recovery Engineer Urgent Consultants LockBit ransomware protection and recovery
  • Microsoft 365 Excel Integration Troubleshooting Microsoft 365 Android Integration Integration Support

  • ProSight Virtual Hosting Services
    Private Cloud Hosting for Virtual Data Centers Professionals

    Progent's ProSight Virtual Hosting and Management service offers comprehensive hosting of a small organization's production servers in an environment that gives the maximum degree of availability and scalability and is also simple to move to any data center. ProSight Virtual Hosting and management options are built upon mature virtualization architectures that allow small businesses with multi- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure maintenance, and IT administration while achieving world-class fault tolerance and an unmatched level of vendor independence.

  • Microsoft 365 Planning Configuration IT Services Microsoft 365 Teams Integration
  • Microsoft 365 Project Pro Programming Company Top Development Group Project 2010

  • SCCM 2016 Endpoint Protection Online Support Services
    SCCM 2016 Cloud Integration Specialist

    System Center Configuration Manager 2016 automates application and device deployment at scale, streamlines compliance settings management, keeps track of network resources, protects against company data leakage, provides health monitoring, allows secure end-user self service, and offers a single point of control for administering multi-operating system networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified SCCM 2016 consulting team and Azure cloud experts can assist you with any aspect of designing, installing, using and troubleshooting a SCCM 2016 solution for on-premises, cloud, or hybrid environments.

  • Microsoft Certified Expert Exchange Migration Specialists 24x7x365 Exchange 2007 to Exchange 2010 Upgrade Engineer

  • Cisco Content Engine Network Module for Content Delivery Network Engineer
    Network Load Balancing IT Consultant

    Progent offers high availability load balancing support covering system load balancing, load balanced program, LAN/WAN infrastructure routing, and content delivery products such as F5 Networks 3DNS. High availability load balancing providers for which Progent can provide consulting services include Microsoft Windows Server 2003 Network Load Balancing Manager, Citrix Access Suite and Access Gateway, Cisco CSS, Cisco Content Engine and LocalDirector 400 series, and F5 Networks 3-DNS.

  • Microsoft Certified Expert Professional Systems Management Server SMS 2003 Upgrade Onsite Technical Support
  • Microsoft Exchange 2016 Tech Services Bernalillo County New Mexico System Engineers Exchange Server 2013 Albuquerque
  • Microsoft Exchange Server 2016 Migration Remote Technical Support Help and Support Microsoft Exchange 2016 Upgrade

  • ransomware removal and file restore Professionals
    Phobos ransomware recovery Consultant Services

    Progent's experienced ransomware recovery experts can help your business to reconstruct an IT network breached by a ransomware attack such as Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Nephilim.

  • Microsoft Expert Onsite Technical Support Forefront TMG Threat Management Gateway 2010 Technical Support
  • Microsoft LCS Server IM Online Help 24/7 Technology Professional Microsoft LCS Server
  • Albuquerque Phobos Crypto-Ransomware System-Rebuild
  • Microsoft Office Tech Outsourcing System Consultant Microsoft Office 2003
  • Microsoft Operations Manager Remote Technical Support Microsoft Certified Partner Remote Monitoring and Reporting Remote Support Services
  • Microsoft SBS Technology Consulting Windows SBS 2008 Engineer
  • Microsoft SMS Server Remote Troubleshooting SMS Upgrade IT Services
  • Microsoft Teams compliance Consultant Consultancy Microsoft Teams SIP trunking

  • Cisco ASA 5500-X with Firepower Online Troubleshooting
    ASA Firewall with Firepower Consultant

    Cisco's Firepower Next Generation Firewalls deliver a significant performance boost over Cisco's popular ASA 5500-X firewalls and offer unified management of advanced cybersecurity capabilities like application visibility and control, next-generation intrusion protection (NGIPS) with intelligent prioritization of risks, advanced malware protection (AMP), URL filtering, and multi-node sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and execute an efficient upgrade to Cisco Firepower firewalls from Cisco's from ASA 5500-X, ASA 5500, or PIX firewalls and show you how to enhance Firepower firewalls with Cisco's security services to build and centrally control IT ecosystems that include branch offices, data centers, and cloud resources.

  • NetApp MetroCluster Disk Pools Engineers NetApp MetroCluster Disaster Recovery Consultant Services

  • 24-7 Shared Network Support Help Desk IT Consulting
    Shared Helpdesk Consultants

    Progent offers several essential types of Helpdesk services : Microsoft Helpdesk Outsourcing Services, Virtual Help Desk Services, and Helpdesk Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of certified Microsoft professionals gives your customers easy access to a dependable support group with extensive experience delivering phone support and online troubleshooting for IT systems powered by Microsoft technology. Progent's focus is on giving the support Help Desk a respected reputation as a key contributor to business performance. Progent's goal is to resolve rather than merely report problems.

  • Network Consultant Career Cisco CCDA Telecommuter Jobs
  • Network Engineer SCVMM 2016 Storage Spaces Direct Microsoft Consultant SCVMM 2016 and SCOM
  • Network Management BlackBerry Synchronization Albuquerque New Mexico, US BlackBerry BES Assessment Albuquerque New Mexico
  • Network Security Inventory Consultant Engineers External Network Security Inventory
  • Network Troubleshooting Remote Troubleshooting Technology Consulting Automatic Topology Diagrams
  • Albuquerque MongoLock Ransomware Mitigation Albuquerque, NM
  • Office Communications Server 2007 Consultant Services Consulting Office Communications Server Release 2
  • Office Excel for Mac Training Microsoft Word for Mac Train
  • Top Albuquerque Netwalker Crypto-Ransomware System-Rebuild Albuquerque, NM
  • Offsite Workers Data Protection Support and Integration Remote Workers Data Protection Network Consulting
  • Offsite Workforce Assistance near me in Albuquerque - VoIP Technology Consulting and Support Services Albuquerque New Mexico At Home Workers Consulting - Albuquerque - IP Voice Solutions Assistance Kirtland Air Force Base
  • Offsite Workforce IP Voice Computer Consultant Offsite Workers IP Voice Consultant Services
  • Online Troubleshooting Small Office Small Company On-site Technical Support
  • Openings Microsoft MCSA Engineer Victoria 24 Hour MCSE MCSA MCDBA MCIPT MCA Support Part Time Job
  • Operations Manager Consultant Monitoring and Reporting Troubleshooting
  • Outsourcing Technical Support Small Business Small Office Design Company
  • ProSight VM Hosting Services Private Clouds for Small Businesses Professionals
  • Professional Wireless Security 24 Hour Wireless Security Consultants
  • Project Management Test Lab Specialists VLAN Test Lab Consultants

  • Hornetsecurity 365 Total Backup Support Services
    Altaro Microsoft 365 Total Mailbox Backup Online Technical Support

    Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to back up and restore your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows endpoints.

  • Albuquerque NotPetya Ransomware Cleanup
  • Protect Palo Alto Networks Panorama Palo Alto Networks PA-220 Series Firewalls Network Security Test
  • Proxim Tsunami Configuration Building-to-building Wireless Support and Integration
  • Remote Juniper SRX Series Firewall Network Security Auditing Security Companies Juniper SRX Firewall

  • Consultancy Services Consulting Hourly Cost
    Consultant Cost Tech Services

    Progent's pricing policy is to bill for remote support and on-premises help by the minute. As a result, you are billed just for received services. Progent does not demand a more expensive rate for off-hours or priority service, and inside California or in areas where Progent offers on-site support, Progent does not charge for travel except for emergency calls where on-site time is less than four hours. In addition, Progent applies no service activation fee and requires no retainer for services delivered during normal business hours. Many support organizations demand large minimum fees or charge for every fifteen minutes or longer. Progent's small granularity eliminates large invoices for fast repairs so you won't be forced to allow simple problems to stay unaddressed.

  • Remote Support Services SQL Server 2016 OLTP Top Support and Help SQL Server 2016 OLTP
  • Albuquerque Snatch Crypto-Ransomware Operational-Recovery Albuquerque New Mexico
  • Remote Workers Consultants near me in Albuquerque - Cloud Integration Solutions Consulting Albuquerque Albuquerque, Bernalillo County Offsite Workforce Consulting Services nearby Albuquerque - Cloud Technology Expertise
  • Remote Working Remote Technical Support Helpdesk for Remote Workers Consultant Services
  • Albuquerque Conti Ransomware Operational-Recovery Albuquerque New Mexico
  • Risk Mitigation IT Services Risk Mitigation Support Services
  • SCDPM 2012 and Exchange Remote Consulting MCSE Expert Certified SCDPM 2012 Troubleshooting Online Troubleshooting
  • SCVMM 2012 PowerShell Computer Consultants Microsoft Certified Expert Outsourcing System Center 2012 Virtual Machine Manager
  • SQL Server 2014 IT Services SQL Server Analysis Services Support Outsourcing
  • SQL Server 2016 IT Consulting 24x7x365 IT Consultant Microsoft SQL Server 2012
  • Security Consulting Firm Network Management Network Providers Cisco Network Management
  • Setup and Support SharePoint InfoPath Forms Services Network Consultant SharePoint Business Connectivity Services
  • Top Ranked Albuquerque Sodinokibi Ransomware Business-Recovery Kirtland Air Force Base
  • Small Business IT Outsourcing Company Small Business 24-Hour Small Business Security Consulting Services
  • Small Business Server Consultancy Services Microsoft SQL Server 2017 Network Integration

  • Internet Security and Acceleration Server 2006 Consulting Services
    ISA Server 2006 Integration Services

    Application Publishing with ISA Server 2006 allows greater protection of intranet applications while supporting enhanced efficiency by making these applications available to legitimate remote or mobile users. Internet Security and Acceleration Server 2006 helps guard business applications, services, and information throughout all network layers with application-layer filtering and comprehensive publishing tools. Progent's Microsoft-certified Internet Security and Acceleration Server experts can help you plan, install, configure, and maintain ISA Server on your network so that your company achieves a highly functional and affordable balance of security, productivity, and performance.

  • Small Office Consultant Small Business Networking Specialist

  • wireless LAN controller Support and Help
    wireless controller Consulting

    Catalyst line of wireless controllers simplify the management of Wi-Fi networks by unifying the provisioning and control of Wi-Fi APs, optimizing Wi-Fi performance by reducing the impact of RF congestion, improving Wi-Fi availability with fast auto-failover, and hardening security by identifying cyber threats and filtering network traffic according to user type and location. Progent can help your business to deploy Cisco Wi-Fi controllers to manage wireless networks of all sizes. Progent can help you to administer and troubleshoot your existing Cisco-based Wi-Fi solution or implement a smooth transition to Cisco's modern wireless controller technology.

  • Small Office Remote Technical Support Small Office Support Companies
  • Sodinokibi Ransomware Hot Line Albuquerque New Mexico 24x7 Avaddon Ransomware Hot Line Bernalillo County New Mexico

  • Exchange 2010 Migration Professional
    Exchange 2003 to Exchange 2010 Upgrade Consulting

    Progent's Microsoft and Cisco-certified network experts can help you to assess the benefits of Microsoft Exchange Server 2010 for your company and can help your IT staff to plan and implement a smooth upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Exchange 2007 Server that will offer fast payback by increasing your workers' efficiency, cutting the expense of equipment and support, simplifying administration, and consolidating your key communications platforms.

  • SonicWall TZ500 Firewall Security Team SonicWall Firewall Security Contractors
  • Specialists for IT Service Companies near me in Albuquerque - Seamless Short-Term IT Support Expansion Bernalillo County New Mexico Albuquerque New Mexico Consulting for Albuquerque IT Support Providers
  • Subcontractor Computer Consultant Kirtland Air Force Base Albuquerque Urgent Microsoft Consultant Job Opportunity
  • Support Services Microsoft 365 Mac Integration Online Technical Support Microsoft 365 OneNote Integration
  • Support Windows Server 2016 Multi-domain clusters Windows Server 2016 Integration Network Consulting

  • IP address management Consultant Services
    domain management Consulting Services

    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, find and safeguard information related to your IT infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By updating and managing your network documentation, you can eliminate up to 50% of the time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network like standard operating procedures and How-To's. ProSight IT Asset Management also offers a high level of automation for collecting and associating IT information. Whether you're planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you need the instant you need it.

  • Support and Help Hornetsecurity 365 Total Backup Hornetsecurity Altaro 365 Total Backup Onsite Technical Support
  • System Center Operations Manager Technology Consulting Microsoft Operations Manager On-site Technical Support
  • Technical Consultant Hybrid Exchange Online and Exchange on-premises Hybrid Configuration Wizard Support
  • Technology Professional ISSAP Certified Security Architecture CISSP-ISSAP Certified Cybersecurity Organizations
  • Telecommuters Consultants in Albuquerque - Solutions Consulting and Support Services Albuquerque, Bernalillo County, United States Work at Home Employees Albuquerque Assistance - Connectivity Solutions Assistance Bernalillo County New Mexico
  • Top MRTG Technical Support Services After Hours MRTG Support

  • 24-Hour Duo MFA and Single Sign-on Computer Engineer
    Consultant MFA and Single Sign-on

    Progent's Duo managed services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo enables one-tap identity verification with iOS, Google Android, and other personal devices.

  • Top Quality At Home Workforce Albuquerque Consulting Services - Security Systems Consultants Albuquerque, Bernalillo County Albuquerque Telecommuters Cybersecurity Solutions Assistance
  • Top Quality Development Firms Web Site Web Programming Company
  • Top Ranked Dynamics Business Central Application Consulting Open Now Navision and Dynamics NAV Help and Support
  • Top Rated Cisco Certified Network Professional (CCNP) Expert Apple Certified Desktop Technician (ACDT) Network Consulting Company
  • Top network evaluation Lab Specialist Professionals application Testing Lab
  • UNIX Specialist Sun Solaris Specialist
  • Urgent Online Support Services Hyper-V 3.0 Shared Nothing Live Migration Microsoft Hyper-V 3.0 Server Virtualization Services
  • Urgent Windows Server 2019 Hybrid Configuration Computer Engineer Windows Server 2019 Windows Defender ATP Setup and Support
  • Albuquerque, NM Albuquerque Lockbit Crypto-Ransomware System-Restore
  • VMware NSX Hybrid Cloud Services Services VMware vRealize Automation vRA
  • Virtual Server Private Cloud Hosting Consulting Private Cloud Virtual Datacenter Hosting Engineer

  • Urgent Consult macOS Remote
    macOS Technical Support Technology Professional

    Progent provides national online help and consulting services for companies that run Apple Mac OS X networks or whose IT systems include a mix of macOS and Mac OS X with Microsoft products. Progent's engineers can provide Mac users a variety of services such as desktop assistance, migration to the latest edition of OS X from legacy versions of Mac, plus expertise with Mac application software. Progent can also help your business with Apple iPhone and Apple iPad support, or migrating to Apple's iCloud services. Remote IT help provides optimum leverage for your IT budget by preserving client efficiency and shortening the time billed for network repair services. Advanced online access technology and skilled service specialists and engineers combine to enable Progent to solve the majority of network issues without wasting time and money by traveling to your location. In the vast majority of cases your network issues can be dealt with by telephone or through a mix of telephone support and online connectivity. Progent can offer the services of Cisco CCIE infrastructure engineers and CISM and CISSP certified security professionals to assist with the most difficult network issues.

  • Virtual Support Desk Costs IT Consulting Network Consulting Shared Network Support Help Desk Costs
  • Albuquerque Maze Ransomware Repair Bernalillo County New Mexico
  • Windows 11 and Android Support and Setup Consultant Windows 11 Upgrade
  • Windows 2003 Server Integration Services Consultant Microsoft Windows 2003

  • Microsoft Windows Server 2012 Clusters Online Support
    Microsoft Expert Failover Clusters Windows Server 2012 R2 Technical Support

    Progent's certified failover clustering consultants can assist businesses to evaluate the advantages of deploying Windows Server 2012 clustering technology to build a powerful high-availability/disaster recovery strategy, help your organization to design and deploy a Windows Server 2012 environment, deliver online and on-premises consulting expertise and engineering support for clusters that include physical servers or virtual ones, and help you to automate the management of clustered servers.

  • Windows 2008 Server Technology Support Albuquerque Computer Support For Small Offices Windows Albuquerque, NM
  • Windows Server 2016 Storage Replica Technical Consultant Windows Server 2016 Hybrid Integration Technical Support
  • Work from Home Employees Albuquerque Consulting Services - Call Desk Outsourcing Consultants Kirtland Air Force Base Albuquerque Telecommuters Help Desk Augmentation Expertise Albuquerque, Bernalillo County
  • iPhone patch management Consult Internet of Things patch management Specialists
  • Albuquerque MongoLock Ransomware System-Rebuild Albuquerque, NM
  • virtual Windows desktops Network Engineer Citrix NetScaler IT Consultants

  • © 2002-2022 Progent Corporation. All rights reserved.