Ransomware : Your Worst Information Technology Disaster
Ransomware  Recovery ConsultantsCrypto-Ransomware has become a too-frequent cyberplague that represents an extinction-level threat for businesses poorly prepared for an attack. Different iterations of ransomware like the CrySIS, Fusob, Locky, Syskey and MongoLock cryptoworms have been replicating for many years and continue to inflict damage. More recent versions of ransomware like Ryuk, Maze, Sodinokibi, Netwalker, Snatch and Nephilim, plus daily as yet unnamed malware, not only do encryption of online information but also infiltrate any available system protection. Data synchronized to off-site disaster recovery sites can also be ransomed. In a vulnerable data protection solution, it can render any restore operations useless and basically sets the datacenter back to zero.

Getting back online programs and information following a crypto-ransomware outage becomes a race against the clock as the targeted business fights to stop lateral movement and clear the ransomware and to restore business-critical operations. Due to the fact that ransomware needs time to move laterally, attacks are often launched during nights and weekends, when attacks in many cases take longer to discover. This multiplies the difficulty of rapidly marshalling and coordinating a knowledgeable response team.

Progent has a variety of services for securing San Juan organizations from crypto-ransomware events. Among these are user training to help identify and avoid phishing attempts, ProSight Active Security Monitoring (ASM) for remote monitoring and management, plus setup and configuration of the latest generation security solutions with AI capabilities to rapidly detect and suppress day-zero threats. Progent also offers the assistance of veteran crypto-ransomware recovery engineers with the track record and perseverance to restore a breached network as soon as possible.

Progent's Crypto-Ransomware Recovery Support Services
Following a crypto-ransomware attack, paying the ransom demands in Bitcoin cryptocurrency does not ensure that distant criminals will respond with the needed codes to decipher all your information. Kaspersky Labs determined that 17% of ransomware victims never recovered their information even after having sent off the ransom, resulting in increased losses. The gamble is also very costly. Ryuk ransoms often range from fifteen to forty BTC ($120,000 and $400,000). This is greatly higher than the usual ransomware demands, which ZDNET estimated to be around $13,000 for smaller organizations. The fallback is to piece back together the essential components of your IT environment. Without the availability of essential system backups, this requires a wide complement of IT skills, top notch project management, and the ability to work 24x7 until the task is done.

For two decades, Progent has offered certified expert IT services for businesses throughout the U.S. and has achieved Microsoft's Partnership certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have attained advanced certifications in leading technologies including Microsoft, Cisco, VMware, and popular distributions of Linux. Progent's cyber security engineers have earned internationally-recognized certifications including CISM, CISSP, ISACA CRISC, and SANS GIAC. (Visit Progent's certifications). Progent also has experience with financial systems and ERP application software. This breadth of experience provides Progent the skills to rapidly determine necessary systems and organize the remaining parts of your computer network environment after a ransomware event and rebuild them into a functioning system.

Progent's security team uses state-of-the-art project management tools to coordinate the sophisticated restoration process. Progent knows the importance of acting quickly and in unison with a client's management and IT staff to assign priority to tasks and to get key services back on line as soon as possible.

Customer Story: A Successful Ransomware Penetration Restoration
A customer escalated to Progent after their network was penetrated by the Ryuk ransomware. Ryuk is believed to have been deployed by North Korean government sponsored criminal gangs, suspected of using strategies exposed from the U.S. National Security Agency. Ryuk goes after specific businesses with little or no room for disruption and is one of the most lucrative instances of ransomware. Major organizations include Data Resolution, a California-based info warehousing and cloud computing business, and the Chicago Tribune. Progent's customer is a small manufacturing company headquartered in Chicago and has about 500 staff members. The Ryuk event had paralyzed all essential operations and manufacturing capabilities. Most of the client's backups had been online at the time of the intrusion and were damaged. The client was pursuing financing for paying the ransom demand (more than two hundred thousand dollars) and wishfully thinking for good luck, but ultimately utilized Progent.


"I cannot thank you enough about the expertise Progent gave us throughout the most critical time of (our) businesses existence. We had little choice but to pay the cybercriminals except for the confidence the Progent team afforded us. The fact that you were able to get our e-mail and essential applications back on-line in less than five days was earth shattering. Each expert I worked with or communicated with at Progent was totally committed on getting us back online and was working at all hours to bail us out."

Progent worked together with the customer to rapidly identify and assign priority to the essential areas that had to be recovered in order to continue company operations:

  • Microsoft Active Directory
  • E-Mail
  • Accounting and Manufacturing Software
To get going, Progent adhered to ransomware incident mitigation industry best practices by stopping the spread and disinfecting systems. Progent then initiated the task of rebuilding Active Directory, the heart of enterprise networks built on Microsoft technology. Exchange email will not function without Windows AD, and the client's financials and MRP software leveraged SQL Server, which depends on Active Directory for security authorization to the database.

In less than 2 days, Progent was able to rebuild Active Directory to its pre-penetration state. Progent then assisted with setup and hard drive recovery of critical applications. All Exchange Server ties and configuration information were intact, which facilitated the restore of Exchange. Progent was also able to assemble non-encrypted OST files (Outlook Email Offline Data Files) on various PCs in order to recover mail information. A recent off-line backup of the customerís financials/ERP systems made it possible to recover these essential applications back servicing users. Although a large amount of work remained to recover completely from the Ryuk attack, essential services were restored rapidly:


"For the most part, the production line operation was never shut down and we made all customer shipments."

Throughout the next few weeks critical milestones in the restoration project were completed through tight cooperation between Progent engineers and the customer:

  • In-house web sites were restored with no loss of data.
  • The MailStore Exchange Server exceeding four million archived emails was restored to operations and available for users.
  • CRM/Customer Orders/Invoices/Accounts Payable/Accounts Receivables/Inventory Control capabilities were 100% functional.
  • A new Palo Alto Networks 850 security appliance was set up and programmed.
  • Nearly all of the user workstations were being used by staff.

"Much of what went on those first few days is mostly a haze for me, but my management will not soon forget the urgency each and every one of you accomplished to help get our business back. Iíve utilized Progent for the past 10 years, maybe more, and each time I needed help Progent has shined and delivered as promised. This event was a Herculean accomplishment."

Conclusion
A potential business-killing catastrophe was avoided by dedicated experts, a broad range of technical expertise, and tight collaboration. Although in analyzing the event afterwards the ransomware penetration described here should have been prevented with up-to-date security systems and security best practices, user and IT administrator training, and appropriate incident response procedures for information backup and keeping systems up to date with security patches, the reality remains that state-sponsored cybercriminals from China, North Korea and elsewhere are tireless and are an ongoing threat. If you do get hit by a ransomware incident, remember that Progent's team of professionals has substantial experience in ransomware virus defense, cleanup, and file restoration.


"So, to Darrin, Matt, Aaron, Dan, Jesse, Arnaud, Allen, Tony and Chris (along with others who were involved), Iím grateful for making it so I could get some sleep after we got past the initial push. Everyone did an amazing job, and if any of your guys is around the Chicago area, a great meal is the least I can do!"

Download the Ransomware Removal Case Study Datasheet
To review or download a PDF version of this customer case study, please click:
Progent's Crypto-Ransomware Virus Recovery Case Study Datasheet. (PDF - 282 KB)

File body_ransomware_recovery_contact_city.asp does not exist



An index of content::

  • 24-Hour San Juan IT Service Providers After Hours San Juan-Santurce System Repair
  • 24-Hour Windows Server 2012 R2 Technical Support Organizations Puerto Rico Windows Server 2012 R2 System Support San Juan, United States
  • 24/7 SCCM Distribution Point Consultant SCCM Migration Online Support
  • 24x7 BES Express Consultant 24-7 BES Express Services

  • Microsoft 365 and iOS Troubleshooting
    Microsoft 365 and Apple iOS Integration

    Microsoft 365 Exchange Online allows you to utilize cloud-based servers, mailboxes and other email components to reduce capital expense and administrative hassle. You can configure Microsoft 365 Exchange Online to host all your mailboxes, or you can set up a hybrid architecture that incorporates both local as well as cloud-hosted mailboxes. Progent's Microsoft-certified consulting experts can provide affordable remote support to assist your small businesses to assess the potential advantages of Microsoft 365 Exchange Online, design a network topology that makes sense for your business needs and IT budget, implement an efficient migration from your existing Exchange system to one that includes Exchange Online, train your management staff and users, and deliver ongoing consulting and troubleshooting.

  • 24x7 Microsoft Expert Dynamics GP Help and Support Dynamics GP/Great Plains Technical Consultant
  • 24x7x365 Exchange Server Migration Engineer Consultants Microsoft Exchange Server 2010 Migration
  • 24x7x365 Windows Server 2000 Migration Consulting Migration Consultant Windows Server 2000
  • 24x7x365 Word 2016 Integration Services Microsoft Guru Microsoft 365
  • 2900 Router Network Consulting 1800 ISR Router Support
  • 7800 Series IP Phone Remote Support Services Urgent VoIP Phones Support and Setup
  • 8540 wireless controller IT Consultants 9800-L wireless controller Professionals
  • After Hours Consulting Services ProSight Duo MFA ProSight Duo MFA Help and Support
  • After Hours Network Consultants SQL Server 2017 Top Expert Microsoft Certified Technology Consulting SQL Server 2017 Reporting Services
  • Aironet 802.11ac AP Consultant Services Aironet 2800 Access Point Integration
  • Amazon Marketplace Web Service integration Development Companies Programming Company Amazon MWS

  • Largest SQL Server Computer Consultants
    Network Consultants SQL Server 2016

    Progentís Microsoft certified consultants can offer small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the speedy development of enterprise-class business programs that offer your business a competitive advantage. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the firewall. In addition to offering expertise, support and problem solving services, Progentís SQL consultants can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your IT network. Progent can also help you migrate from earlier editions of SQL Server to SQL Server 2005.

  • Applications Consultant Dynamics NAV 24x7x365 Microsoft Dynamics Business Central Application Consultants
  • At Home Employees VoIP Consultant Services Online Consulting At Home Employees VoIP
  • At Home Workers Consulting and Support Services nearby San Juan - Cloud Solutions Assistance San Juan Offsite Workforce San Juan Consulting - Cloud Systems Consulting Experts San Juan, Puerto Rico
  • Award Winning Consulting Services Microsoft Windows 7 Windows 7 Security Network Engineer

  • Help and Support At Home Workers
    Consultant Call Desk for Telecommuters

    File summary_Work-from-Home-Support-Experts.htm.asp does not exist



  • Award Winning SMB Managed Services Consulting Technology Professional Progent Remote Network Management
  • Benefits for Microsoft Consultants Home Based Jobs Compensation for Telecommuting Microsoft Consultant Telecommuting Jobs
  • Best ProSight ESP Endpoint Protection Remote Technical Support ProSight ESP Endpoint Security Consulting
  • San Juan Dharma Ransomware System-Rebuild San Juan-Caribbean
  • BlackBerry BES Server Express Specialists BlackBerry BES Express Professionals
  • BlackBerry Enterprise Server Express Integration BlackBerry BES Express Consultant
  • BlackBerry Enterprise Server Troubleshooting BlackBerry Wireless Technical Support
  • BlackBerry Small Office Computer Consulting San Juan-Caribbean BlackBerry Wireless Software Consultants Puerto Rico
  • CCIE Expert Certified Small Office Support Team Small Business Network Repair Service
  • CCNP Expert Certified Aironet 2800 Access Point Consultant Immediate Aironet 700 Access Point Support and Integration

  • Engineers CISSP-ISSEP Cybersecurity
    CISSP Certified Cybersecurity Consultants

    Progent's CISSP-certified cybersecurity consultants can help organizations of all sizes with any aspect of information system security. Progent can create efficient cybersecurity systems that guard a small business against advanced malware attacks or Progent can design, deploy, and manage a comprehensive security environment for hybrid enterprise networks that support local, remote, and mobile clients sharing network resources distributed across a mix of physical datacenters and public and private clouds.

  • CISA Certified IT Services CISA Certified Intrusion Detection

  • Linux Remote Consulting
    Sun Solaris Remote Consultant

    Progent offers nationwide remote help and consulting services for businesses that run Solaris networks or whose information systems include a mix of Solaris and Microsoft technology. Online IT help provides optimum leverage for your information technology dollar by preserving client productivity and shortening the time charged for network analysis and repair. Advanced online access tools and skilled service specialists and engineers combine to enable Progent to solve most IT issues without wasting time and expense by traveling to your site. In most of cases your IT issues can be remediated over the phone or via a combination of phone help and online network analysis. Progent can offer the services of Cisco CCIE infrastructure experts and CISSP premier security specialists to assist with the most difficult network problems.

  • CISA Certified Security Audit Specialist CISA Certified Cybersecurity Audit Engineers

  • Wireless Online Support Services
    Windows Mobile 7 Consultants

    Progentís professionals offer expertise in multiple disciplines related to mobile connectivity such as system topology, Activesync, wireless security, mobile e-mail, Windows Mobile, RIM Blackberry, and wireless software development. Progent's Microsoft certified experts can save your company work and expense by using their wireless experience to help you choose and integrate mobile access technologies that fit the needs of your company. Progent can also optimize your network infrastructure so that mobile data devices perform more reliably.

  • CISSP-ISSAP Certified Cybersecurity Consultancies Top Ranked Cybersecurity Architecture Engineer
  • CRISC Certified Risk and Information Systems Control Systems Engineer Consultant CRISC Certified Risk and Information Systems Control Auditor Professional
  • Check Point Power-1 Firewall Computer Security Specialist Check Point Security Gateways Secure
  • Chief Information Officer Professionals CIO Consulting
  • Cisco Certified Experts Small Office Small Office Network Consulting Small Office Technology Support
  • Cisco Expert CRISC Cybersecurity Online Troubleshooting Specialists CRISC Risk Evaluation
  • Cisco Firepower integration IT Consultants Cisco ASA Firewall with Firepower Professionals

  • Setup and Support Wireless LAN Site Survey
    Wi-Fi Site Survey Support and Setup

    Progent's Wi-Fi site survey services make it easy to design, deploy and debug a Wi-Fi LAN customized for your environment, providing your business a wireless solution that has the reception, performance, capacity, Quality of Service, data protection, and hand-off ability your company requires. Wireless site survey services from Progent include online predictive modeling for planning a wireless LAN and onsite site survey services for validating, optimizing, and troubleshooting an operational wireless LAN.

  • Cisco Migration Firm San Juan Cisco Small Business Computer Consulting Company
  • Cisco RADIUS Security Integration Support 24 Hour Remote Access Consulting Services

  • Outlook Information Technology Outsourcing Group
    Microsoft EMail Server Consultants

    Progent's Microsoft-certified consultants have two decades of background providing e-mail and integrated telecommunications/email solutions for businesses. Progent offers economical Microsoft Exchange Server support services to strengthen email security and virus protection, provide fault tolerant email, and implement remote and mobile email access. Progentís Microsoft Exchange consulting and support services can assist you in planning and implementing a Microsoft Exchange upgrade or a migration from a legacy SMPT server or outdated Microsoft Exchange product such as Exchange 5.5 to Exchange Server 2010.

  • Co-Location Technology Consulting Data Center Colo IT Consulting
  • Computer Engineer SCOM 2012 Cloud Monitoring System Center Management Packs Remote Support
  • Computer Network Consulting Cisco CCIE Online Cisco Access Point Computer Support Company
  • Consultant Services 9800-40 wireless controller Cisco Certified wireless LAN controller Remote Consulting
  • Consultants for San Juan Network Service Companies San Juan Consulting Expertise for IT Service Providers near me in San Juan - Seamless Short-Term IT Support Assistance San Juan, Puerto Rico
  • San Juan Snatch Ransomware File-Recovery Puerto Rico
  • Consulting Services Database Application Development Database Engineers

  • Aironet Technical Consultant
    Support wireless IP phone integration

    Progent's Cisco-certified wireless technology consulting experts can help organizations to deploy, manage, and debug Cisco wireless devices such as Aironet and Meraki 802.11ac wireless access points as well as Cisco's Wireless Network Controllers.

  • Consulting Services Juniper J Series Firewall Juniper J Series Gateway Technical Support

  • 24-7 Cisco ASA Firepower Network Consulting
    Cisco Firepower 1000 Series Firewalls Network Consultants

    Cisco's Firepower Next Generation Firewalls deliver a significant performance improvement compared to Cisco's previous-generation ASA 5500-X firewalls and offer centralized management and automation of modern security features like application visibility and control, next-generation intrusion protection (NGIPS) with risk prioritization, advanced malware protection, URL filtering, and sandboxing. Progent's Cisco CCIE firewall experts can assist you to design and carry out a smooth migration to Firepower Series firewalls from Cisco's legacy ASA 5500-X, ASA 5500, or PIX firewalls and help you enhance Firepower firewalls with Cisco's security services to build and centrally control network ecosystems that span branch offices, data centers, and cloud resources.

  • Consulting Services Linux BSD IT Outsource

  • Predictive Wi-Fi Site Modeling Online Support Services
    Support Services Wi-Fi RF Spectrum Analysis for Wi-Fi

    Progent's Wi-Fi site survey and predictive modeling help you to plan, implement and debug a Wi-Fi LAN optimized for your facilities, offering your business a wireless solution that has the reception, performance, density, QoS, data protection, and roaming ability your company needs. Wireless site survey services from Progent include remote predictive modeling for planning a wireless LAN and onsite survey services for confirming, tuning, and troubleshooting a functioning Wi-Fi LAN.

  • Consulting Services Windows and Solaris UNIX, Windows Engineer
  • Consulting Services Windows, UNIX, Solaris Network Engineer UNIX with Windows
  • San Juan Phobos Crypto-Ransomware Rollback San Juan
  • Cybersecurity Companies Firewall San Juan Technology Consulting CISSP San Juan
  • Dynamics Business Central Applications Consultants Dynamics Business Central Consulting
  • Dynamics GP SmartList Builder Engineers Dynamics GP Enterprise Reporting Consulting
  • Emergency MOTU Digital Performer Education Trainer InDesign
  • Emergency Online Office Access Training Network Outsource Integration Firms Microsoft Desktop Apps Instruction
  • Emergency ransomware vulnerability assessment Consultant Services WannaCry ransomware protection and recovery Consulting Services

  • Windows and Linux On-site Technical Support
    Windows, Linux, UNIX, Solaris Information Technology Consulting

    If your office network mixes Linux-based products technology with Microsoft Windows, Progent can assist you to incorporate your IT resources into a cohesive environment that permits all your operating systems to run side by side for simple administration, transparent information exchange, high availability, enhanced performance, and tight protection. Progent's Linux and Windows coexistence support services feature network architecture integration and support, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online network help and troubleshooting, on-site technical support, and Contact Center services.

  • Exchange 2003 Upgrade Engineer Microsoft Exchange Integration Services

  • Service Database IT Services
    Services Documentation IT Consultants

    Progent uses an enterprise-class service reporting system that stores and formats detailed documentation for all billed services. Unlike some independent consultants or small service firms who offer minimal documentation or specifics of tasks done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent consultant has use of the service documentation sent by each consultant to every client. The practice of documenting and organizing support records results in more efficient support and avoids a variety of typical misfortunes such as when a service customer is effectively held captive to a consultant who wonít release vital service information.

  • Exchange 2007 Edge Server Computer Consultants Exchange 2007 Server Specialist
  • Exchange 2013 Disaster Recovery Online Consulting Exchange 2013 Unified communications Technical Support Services
  • Exchange 2016 Mailbox migration Online Troubleshooting Exchange 2016 Migration Outsourcing
  • Exchange Server 2013 Information Technology Consultant San Juan Microsoft Exchange Server 2007 Computer Setup San Juan, Puerto Rico
  • Extended Support Desk Support Outsourcing Immediate Virtual Help Desk Computer Consulting
  • Fault-tolerant Data Center Technical Consultant Fault-tolerant Data Centers Engineer
  • Flex Series Wireless Controller IT Services DNA Center Consulting
  • Full-Time Job Independent Linux Contractor Freelance ERP Consultants Part Time Jobs
  • Gentoo Linux, Sun Solaris, UNIX On-site Support San Juan Debian Linux, Solaris, UNIX Configuration San Juan-Caribbean
  • Gold Coast Tweed Microsoft Engineer Full-Time Job Microsoft Consulting Remote Support Jobs New South Wales
  • San Juan Ryuk Crypto-Ransomware Infection Rollback San Juan
  • Google GCP Cloud Vision Technology Professional Google GCP Cloud solutions Technology Professional
  • Great Plains Migration IT Consultant Great Plains Migration Remote Consulting

  • Live Online Microsoft Access Learning
    Online Office Access Training Small Business IT Outsourcing Firms

    Progent provides live remote instruction for an array of client applications and environments including Office and Microsoft 365 Excel, Word, Publisher and Visio plus Adobe Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10. Remote training offers the benefits of traditional in-person seminars, such as instant interaction between students and teachers, but avoids the costs of travel and the hassle of trying to accommodate the schedules of multiple trainees. Offered to single students or classes of all sizes, Progent's live online instruction allows the instructor to run the class from an online facility while the students can be dispersed throughout an office or across the the U.S. Live online learning supports proven teaching mechanisms such as virtual white boards, electronic hand-raising, and shared applications. Classes can be brief and personalized to specialized topics or longer in duration and broader in scope.

  • San Juan Locky Crypto-Ransomware Data-Recovery San Juan
  • IT Technical Support Company Mid-sized Business After Hours SMB Information Technology Installation Service

  • Duo Multi-factor Authentication Online Troubleshooting
    Largest Support and Setup Identity Authentication

    Progent's Duo service plans utilize Cisco's Duo cloud technology to protect against stolen passwords by using two-factor authentication (2FA). Duo enables one-tap identity verification on Apple iOS, Google Android, and other out-of-band devices.

  • Immediate Hybrid cloud Specialists Enterprise hybrid cloud integration Consultants
  • Integration SharePoint Server 2007 SharePoint IT Consultant Puerto Rico

  • Consultant System Center 2016 Migration
    System Center 2016 and Hyper-V Integration Outsourcing

    Progent has over 10 years of experience deploying, and supporting the core components included with System Center and can assist you to plan, deploy, maintain, and repair your System Center ecosystem to optimize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent can assist you to upgrade to the latest edition of System Center from an earlier release or from another IT management platform to deliver the advantages of enterprise-class provisioning, automation, security and compliance, plus infrastructure and critical application availability and performance monitoring.

  • Integration Support Microsoft 365 and on-premises Exchange Microsoft 365 authentication Consulting
  • Integration Windows 7 Migration Windows 7 Upgrade Technical Support
  • San Juan Crypto-Ransomware Remediation San Juan-Caribbean
  • Internet Networking Consultants Cisco Certified CCIE Cisco Management Small Business IT Consulting Group
  • Juniper Junos os Network Intrusion Penetration Testing Evaluation Juniper Junos Network and Security Manager
  • Juniper SRX Firewall Security Firms Juniper SRX Series Firewall Security Firm
  • Lync Server 2013 Back End Server Engineers Lync Server 2013 and Exchange UM Server Engineer
  • MCSE Expert Certified ISA Server 2006 Professionals ISA 2006 Firewall Professionals
  • MS Project Server Programming Companies Train Microsoft Project Server Workflow
  • MS SQL Compliance Auditor Remote Migration SQL Server 2008
  • MSP360 Exchange Mailbox Backup On-site Support MSP360 Backup Information Technology Consulting

  • macOS Architecture Computer Consultant
    Apple Macintosh Infrastructure Professionals

    Progent's Apple Mac support engineers can help you with a wide array of network infrastructure issues such as network architecture, off-site and mobile access, internetwork communication, protection, and new technologies including Voice over IP and high-speed wireless networking. For company networks based solely on Mac OS X or for environments that use a mix of Mac, Linux and Windows based servers and desktops, Progent has the experience and size to deal with the complexity of planning, configuring, and maintaining a network architecture that is reliable, safe, productive and supportive of your business objectives. Progent can show you how to deploy Appleís Xserve enterprise servers, Xserve RAID non-stop storage systems, and Xsan storage area network systems. Progent can also provide certified experts to help you with Cisco routers and switches.

  • Mac Disaster Recovery Computer Engineer macOS and Cisco ASA Firewalls Computer Engineer
  • Mac Technical Support Services Migration Mac

  • Fault Tolerant BGP Remote Troubleshooting
    Help and Support Fault Tolerant BGP

    Progent's Cisco-certified IT professionals can show you how to design an economical, 24x7 Internet connection architecture that can achieve non-stop Internet access via a broad range of fault tolerant Internet access technologies including high availability BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE engineers to show you how to utilize the latest technology for high availability Internet connectivity to implement an economical, completely redundant Internet network with automatic failover and other features to deliver zero-downtime Internet access.

  • Microsoft 365 Excel Power Pivot Integration Technology Professional Excel 2013 Desktop
  • Microsoft Azure IPsec configuration Programming Microsoft Azure cloud integration Integration Companies
  • Microsoft Azure hybrid cloud solutions Consulting Services Google Cloud hybrid solutions Specialists
  • Microsoft Certified Expert Progent Startup Companies Information Technology Outsourcing Firm Progent Small Offices Network Security Consulting
  • Microsoft Certified Small Business Server 2008 IT Consulting Microsoft Small Business Server 2011 Support and Integration

  • 24x7x365 CISA Certified Security Audit Technology Professional
    Top Quality Specialist Cybersecurity Audit

    The Certified Information Systems Auditor (CISA) credential is a globally recognized qualification that signifies mastery in network security auditing. Accredited by the American National Standards Institute (ANSI), the CISA credential requires that consultants undergo a comprehensive examination given by the ISACA professional association. Progent offers the services of a CISA-Certified network security audit professional trained to assist businesses in the fields of IS audit services, information technology enforcement, network assets and infrastructure lifecycle, IT support, protection of data resources, and disaster recovery preparedness.

  • Microsoft Certified scom 2016 Linux monitoring Online Technical Support Computer Consulting scom 2016 migration
  • Microsoft Essential Business Server Network Engineer Microsoft Windows Small Business Server 2008 Consultant
  • Microsoft Exchange 2000 Upgrade Support Services Microsoft Exchange Network Consultants
  • Microsoft Exchange Server 2010 Evaluation Remote Support Services Online Help Exchange 2010 Planning
  • Microsoft Exchange Server 2010 Network Engineer Top Microsoft Certified Expert Computer Consultants Exchange 2010 Migration
  • Microsoft Exchange Server 2016 Network Assessments Project Server Consulting Organization
  • Microsoft MCTS Consulting Career Opportunities Sydney Melbourne Microsoft Engineer Part Time Jobs
  • Microsoft MCTS Support Job Opportunity MCSE Consultant Career Sacramento, USA
  • Microsoft Office 2000 Computer Expert Microsoft Office Network Design Consultant
  • Microsoft Office 2000 Phone Support Services Microsoft Implementation Services
  • Microsoft Office Communications Server 2007 Onsite Technical Support Microsoft Video Conferencing Online Help
  • Microsoft SQL 2008 Network Solutions San Juan San Juan SQL Server 2019 Solution Providers
  • Microsoft SQL Consultants Microsoft SQL Server Application Consultants
  • Microsoft SQL Server 2019 Remote Support SQL Server 2016 On-site Technical Support
  • Microsoft and Cisco Progent Small Office Computer Outsourcing Consultant 24/7/365 Progent Start-Up Business Network Support
  • Microsoft and Mac Desktop Network Management Services PC Desktop Computer Firms
  • Mid-sized Office Small Business IT Support Firms Midsize Office Network Security Consultant
  • MySQL DBA Services Oracle Enterprise Manager Engineer

  • Teleworker Support
    Helpdesk for Remote Workforce Support

    File summary_Work-from-Home-Support-Experts.htm.asp does not exist



  • NLB Testing Specialists Consultancy Bandwidth Throttling Test Lab
  • NetApp MetroCluster Synchronous Replication Consultancy NetApp MetroCluster and FlexPod Engineer
  • Network Consulting Juniper SRX Series Gateway 24-7 Juniper SRX Series Firewall Security Auditing
  • Network Services Monitoring Support Services Emergency Automatic Topology Mapping Online Technical Support
  • OS X Technical Support Specialists OS X Online Professionals
  • Offsite Employees Collaboration Remote Support At Home Workforce Collaboration Technical Support Services
  • Puerto Rico, USA San Juan WannaCry Ransomware System-Restore
  • Offsite Workforce Security Computer Consultants At Home Workers Endpoint Security Network Engineer

  • Juniper SSL Router Cybersecurity Companies
    Juniper SA700 SSL VPN Cybersecurity Firms

    SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

  • Online Technical Support Microsoft 365 Exchange Online and on-premises Exchange 24-Hour Exchange admin center Network Consulting
  • Open Now High-Availability Clustered Servers IT Services Microsoft Clustered Server Network Consulting

  • Dynamics GP/Great Plains Features Onsite Technical Support
    Microsoft Dynamics GP Computer Consultant

    Microsoft Dynamics GP 2010 software is a comprehensive business management platform that unifies information and processes throughout your company, communicates seamlessly with other applications, and connects employees, customers and vendors regardless of time or place. Designed for small to mid-size businesses, Microsoft Dynamics GP 2010 and Dynamics GP Version 10.0 provide functionality for accounting, management reporting, project management, inventory and order processing, eCommerce, human resource management, CRM, field service, manufacturing, retail, and web-based business services. Progent can show you how to install and maintain a robust, secure server and network environment to support Microsoft Great Plains, and can provide expert Great Plains consultants to help your company exploit the full power of Dynamics GP/Great Plains 2010.

  • Outlook autodiscover Online Troubleshooting Microsoft 365 and iPhones On-site Support
  • PIX Firewall Migration Online Help PIX Technical Support Services
  • Pennsylvania Configuration Services Internet Networking Consultants Alaska
  • Planning Phase: Design and Architecture Proposals Small Business IT Consulting Group Deploying Phase: Implementation Computer Network Support Company
  • Postini Help and Support Postini Installation support
  • Power Map Integration Firm Design Power Query
  • Private Cloud Integration Consultant Services Private Cloud Hosting for Virtual Data Centers Specialist
  • ProSight Endpoint Security Remote Consulting ProSight Ransomware Defense Professional
  • ProSight Private Cloud Hosting Services Consultants ProSight Small Business Private Clouds Consultants

  • Technology Consulting Microsoft SQL Server
    Network Installation Microsoft SQL Server

    SQL Server 2000 is a rich, web-aware database and data analysis package that enables the fast development of cutting-edge enterprise-class programs that can give your company a significant competitive edge. Microsoft SQL Server 2000 features core support for XML and the ability to communicate across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 engineers, averaging more than over 10 years of background helping with Microsoft integration, ensures you success in designing, installing and administering Microsoft SQL Server applications that are seamlessly integrated with other applications powered Microsoft's .NET environment.

  • Problem Escalation Through Teamwork Networking Company Networking Help Best Practices
  • Professional Cisco ASDM Firewall Management Adaptive Security Device Manager Online Support
  • Progent Remote Backup Management Specialist Managed Backup Services Consulting Online Troubleshooting
  • Progent Start-Up Companies IT Consulting Company CISSP Certified Expert Progent Small Businesses On Site service
  • Puerto Rico San Juan Crypto-Ransomware Locky Susceptibility Checkup San Juan Ransomware Maze Susceptibility Assessment San Juan
  • Puerto Rico San Juan Immediate Ransomware Cleanup Experts Crypto Removal Consultants San Juan
  • Ransomware Cryptoworm Recovery San Juan Conti Ransomware Hot Line San Juan
  • Redhat Linux Engineer Suse Linux Computer Consultant
  • Redhat Linux Support Services Debian Linux Engineer
  • Remote Data Backup and Recovery Service Technical Consultant Microsoft DPM 2010 Backup Service Technical Support
  • San Juan MongoLock Crypto-Ransomware Data-Recovery San Juan
  • Remote Server Management Computer Consultant ProSight Patch Management Automation Remote Troubleshooting

  • Microsoft Experts Exchange 2007 Edge Server Troubleshooting
    Exchange 2007 Server Consultants

    Progent's Microsoft certified consultants can show you how to define and implement a smooth in-place Exchange Server 2007 upgrade strategy that minimizes productivity disruption, simplifies long-term service demands, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the background to complete your project quickly and affordably. Progent's Microsoft Exchange 2007 help, repair, and consulting offerings include assistance with the configuration of third-party add-ons to Exchange 2007 Server that are best aligned to your business goals.

  • San Juan-Caribbean Remote San Juan Conti Crypto-Ransomware Recovery
  • Remote Support Technical Consultants 24/7 Illinois Network Consulting Group

  • Top Quality Citrix VDI Network Consultant
    Citrix XenDesktop virtual desktops Online Troubleshooting

    For Windows desktop and application virtualization, Progent offers the expertise of a Citrix-certified XenDesktop consultant who can assist you to plan a XenDesktop solution that maximizes the strategic value of your information system; integrate XenDesktop software with your physical and virtual servers, end-user devices, and peripherals; migrate your existing desktop virtualization software to the latest releases of XenDesktop; and provide advanced online technical support. Progent can also instruct your network managers to adhere to best practices to maintain XenDesktop efficiently.

  • Remote Technical Support SQL Server 2016 Data Mining SQL Server 2016 Stretch Database Configuration
  • Remote Workers Consultants nearby San Juan - VoIP Solutions Consulting and Support Services San Juan, Puerto Rico San Juan At Home Workforce IP Voice Technology Assistance
  • Remote Workers San Juan Consulting Experts - Backup/Recovery Solutions Assistance San Juan, Puerto Rico Puerto Rico San Juan At Home Workers Backup/Restore Technology Consulting and Support Services
  • Remote Workers San Juan Consulting Experts - Management Systems Guidance San Juan San Juan Offsite Workforce Endpoint Management Tools Consulting Experts San Juan, Puerto Rico
  • SCDPM 2012 Backup and Restore Integration Services SCDPM 2012 Planning Online Troubleshooting

  • Private Cloud Solutions Specialist
    Hosting for Virtual Servers Consulting

    Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small company's production servers in an environment that gives the maximum degree of dependability and expandability and is also easy to migrate to another host. Progent's Private Cloud Hosting and Management options are based on proven virtualization architectures that allow small and midsize companies with mixed- platform IT systems to save significantly on the costs of capital equipment, system maintenance, and network management while achieving enterprise-class fault tolerance and an unprecedented degree of vendor flexibility.

  • SCOM 2012 Fabric Monitoring Integration SCOM 2012 Fabric Monitoring Setup and Support
  • SQL Design Microsoft T-SQL Design Firm
  • San Juan Computer Service Companies San Juan Computer Network Support Company
  • San Juan Conti Ransomware Remediation San Juan-Caribbean Puerto Rico San Juan Ryuk Remote Crypto-Ransomware Data-Recovery Services
  • San Juan Dynamics GP Upgrades Help Puerto Rico MS Dynamics GP-Software Dealer in San Juan - Migration Expert San Juan-Caribbean
  • San Juan Locky Crypto-Ransomware Operational Recovery San Juan San Juan MongoLock Ransomware System-Restoration Puerto Rico
  • San Juan MongoLock Ransomware Mitigation San Juan-Caribbean San Juan Hermes Crypto-Ransomware System-Rebuild San Juan-Caribbean
  • San Juan NotPetya Ransomware Settlement Support San Juan, U.S.A. San Juan WannaCry Ransomware Settlement Negotiation Consulting San Juan, Puerto Rico
  • San Juan Remote Workers San Juan Expertise - Network Security Solutions Assistance San Juan Offsite Workforce Network Security Solutions Consulting Services San Juan

  • Dynamics GP/Great Plains Integration Services
    Microsoft Certified Expert IT Services Dynamics GP/Great Plains

    Progentís Microsoft certified experts provide a range of support services for Dynamics GP. Dynamics GP is a Microsoft accounting platform and business management solution based, like all Microsoft financial tools, on the scalable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP 2010, the most recent version of Microsoft accounting products in the Microsoft Dynamics GP line, provides a cost-effective solution for managing and integrating finances, e-commerce, supply chain, manufacturing, project accounting, field service, customer relationships, and human resources. Microsoft Dynamics GP/Great Plains is simple to install and configure, and with its modular design you can license only the capability you currently need, with the ability to expand users and increase capabilities when necessary. Progentís Microsoft Dynamics GP Software consulting experts can show you how to install, customize and administer Microsoft Dynamics GP/Great Plains 2010 as well as earlier versions of Dynamics GP/Great Plains.

  • San Juan Remote Workers Setup Consulting and Support Services Puerto Rico Telecommuters San Juan Consulting Services - Integration Consulting San Juan-Caribbean
  • San Juan Ryuk Crypto-Ransomware Incident Reporting San Juan-Caribbean, United States San Juan Netwalker Ransomware Forensics Analysis San Juan
  • San Juan San Juan At Home Workforce Collaboration Technology Consulting Experts San Juan-Caribbean Work from Home Employees San Juan Consulting - Collaboration Solutions Expertise

  • CCNP Certified Nexus 5600 Switch Computer Consultants
    Nexus 5000 Switch Integration Support

    Nexus series switches are intended to provide the speed, expandability, resilience, cloud readiness, density, data protection and ease of management needed to function as the foundation of an enterprise data center. Progent's Cisco-certified Nexus switch consultants can provide remote and onsite consulting and troubleshooting expertise to help your IT staff to design an efficient network architecture, build pilot environments to validate your network design, deploy Nexus switches, define and implement appropriate policies, run security and compliance assessments, configure proactive monitoring, fully utilize resources through virtualization, analyze and repair switching and routing issues, maximize system performance, plan for expected growth, and set up the powerful zero-downtime features incorporated into Cisco's Nexus products. Progent's consultants can also help you to migrate efficiently from outdated Nexus switches or Catalyst switches to up-to-date Nexus platforms.

  • San Juan Telecommuters Set up Consulting and Support Services San Juan Telecommuters San Juan Guidance - Integration Consulting San Juan
  • San Juan Work at Home Employees Help Desk Augmentation Guidance Puerto Rico At Home Workforce Consulting Experts - San Juan - Call Desk Augmentation Guidance San Juan, Puerto Rico
  • San Juan Work from Home Employees Voice/Video Conferencing Technology Consulting At Home Workers Consulting Experts in San Juan - Video Conferencing Systems Consultants San Juan

  • Word Computer Engineer
    ERP, MRP, Accounting System Engineer

    Progent's application experts offer advanced consulting, custom development, deployment assistance, and webinar training for popular business applications that address key areas including ERP and MRP, general accounting, business reporting, web commerce application development, and the Microsoft Office suite of business productivity software. As a Microsoft Partner with decades of background providing advanced consulting services online, Progent can assist clients anywhere in the U.S. to avoid the time and fees related to travel and on-premises activity without sacrificing the high quality of technical support.

  • Security Management Consult Certified Cybersecurity Management Specialists
  • Setup and Support Firesight Cisco ASA and VMware Consultant Services
  • Setup and Support Wi-Fi 6 LAN controller Professional WLAN controller
  • SharePoint 2019 PowerApps IT Consulting SharePoint Online Integration
  • SharePoint Business Connectivity Services Support Outsourcing Remote Microsoft Expert SharePoint 2013 Migration Engineer

  • Project Requirements Definition Consultant
    Immediate IT Development Project Consultant

    For advanced project management support, Progent can provide access to veteran information technology experts with years of background in technology management, program development, and business process design for organizations from Big 4 companies to dot-com startups to government agencies. These proven IT managers offer project management skills to assist enterprise customers follow leading practices to ensure that major projects are completed on time and within budget.

  • Shared Service Desk Support Outsourcing Shared Support Desk IT Services
  • Small Office Small Business IT Outsourcing Services Small Business Manager
  • Solaris to Windows Upgrade Upgrade Consultant UNIX
  • Specialist Automated Desktop Monitoring Automated Desktop Monitoring Support
  • Specialist CISM Certified Cybersecurity Management Consultants Certified Cybersecurity Management
  • Specialist Exchange 2007 Technology Professional Microsoft Exchange 2007
  • Staffing for Network Support Groups San Juan San Juan IT Staffing Temps for IT Support Organizations
  • Supplemental Support Desk Professionals Virtual Support Desk Online Support
  • Support Shared Help Desk After Hours Supplemental Helpdesk Remote Troubleshooting
  • Symantec Raptor Security Company Symantec VelociRaptor Audit

  • Windows Server 2012 R2 Cloud Engineer
    Biggest Support and Setup Windows Server 2012 R2 Configuration Manager

    Progent's Microsoft-certified consultants can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud datacenters, train your IT support staff, create a corporate-wide security strategy, streamline network management, assist with creating applications, and build and validate a DR/BC plan.

  • System Center 2016 Configuration Manager Specialist 24/7 System Center 2016 Security Consultants
  • Technical Support Windows 2000 Online Consulting Windows 2000 Server
  • Technicians Progent Startup Business Progent Small Enterprise Service Provider
  • Technology Consulting Services 500 Router 500 Router Computer Consultant
  • Technology Consulting Services Microsoft Windows 7 Migration After Hours Windows 7 Integration IT Services
  • Technology Consulting Services Server Consolidation Server Consolidation Integration Services
  • Telecommuter Solutions Specialist Teleworker Integration IT Services

  • Consult Metro Ethernet
    Specialists ADSL2+

    Progent can provide the cost-effective services of remote Internet connectivity consultants to help your organization to assess or enhance your ISP services so your Internet connectivity solution meets your business needs. Services available from Progent's engineers include evaluation of your existing bandwidth utilization, carrier and plan comparison and ordering, network provisioning, and managing a seamless switchover to a new carrier and/or service arrangement. Provisioning can include optimizing existing routers and switches and deploying additional ones, setting up firewalls, and designing dependable BGP architectures.

  • San Juan, Puerto Rico San Juan Netwalker Crypto-Ransomware Data-Recovery
  • Temporary IT Staff Augmentation Services Network Consultants Technology Consulting Temporary Staff Augmentation
  • Top Quality Network Engineer SCDPM Security SCDPM and Azure Backup Online Technical Support
  • Top Ranked Aironet Wireless AP Online Troubleshooting Onsite Technical Support Aironet Wireless Access Point
  • Trainer Adobe Illustrator 24-Hour Digidesign Pro Tools Education

  • Exchange 2013 Performance Tuning Computer Consultant
    Exchange 2013 DAG Consultancy

    Microsoft Exchange 2013 incorporates major enhancements to the functionality of its predecessor Exchange 2010 and introduces powerful new features as well as a redesigned architecture. These improvements affect key areas like ease of administration, high availability (HA), compliance, operational costs, teamwork, scalability, performance, compatibility, and productivity. Progent's Microsoft-certified Exchange 2013 consulting professionals can assist your organization to understand the potential advantages of migrating to Microsoft Exchange 2013, design a cost-effective validation and deployment plan, and educate your IT team to manage your Microsoft Exchange 2013 environment. Progent can also provide affordable online consulting and management for Microsoft Exchange Server 2013.

  • San Juan Avaddon Crypto-Ransomware Remediation San Juan
  • Two-factor Authentication Online Consulting Integration Support Duo Zero Trust Security
  • UNIX Specialists Solaris Support
  • UNIX Technology Professional Solaris Technical Support Services
  • Urgent Home Based Microsoft Consulting Careers Compensation for Telecommuting Microsoft Consultant Part Time Jobs
  • Urgent Intune App Wrapping Setup and Support Intune Company Portal Remote Consulting

  • Microsoft and Cisco Authorized Expert On-site Technical Support Knowledge Transfer
    Knowledge Transfer Troubleshooting

    Progent practices information transfer from Progent's consultants to clients. By teaching customers to deal with problems that are within their scope, Progent can concentrate on offering hard-to-find skills where Progent faces little competition. Small companies who work with trusted independent consultants or who employ internal support staffs benefit when Progent transfers knowledge about critical technology and tested methodologies to make their networks more robust, secure, and efficient.

  • Urgent Kansas Integration Consultant Wisconsin Network Architect Firms
  • Utah Small Office Network Consultant Oklahoma Security Consulting Companies

  • ISA 2004 Server Consulting Services
    Support and Setup ISA 2004 Standard Edition Server

    Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds creating corporate security solutions for information systems with many sites, mobile workers, and mission-critical eCommerce applications. A Progent ISA 2004 Firewall consultant can help your small company design and implement an installation of ISA Server 2004 that meets your information protection needs without restricting your network.

  • Virtual Server Consultancy Network Engineer Mission Critical IT Applications

  • Identity Authentication Online Support
    Duo Two-factor Authentication (2FA) Technical Support Services

    Progent's Duo service plans incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports single-tap identity confirmation with Apple iOS, Android, and other personal devices.

  • Virtualization Services Top Ranked Server Consolidation Support Outsourcing
  • WatchGuard Fireware Network Security Audit Technology Consulting Services WatchGuard VPN
  • Windows 8.1 Storage Spaces Setup Consultancy Services Microsoft Windows 8.1 Consulting Services
  • Windows Server 2008 BranchCache Consult Windows Server 2008 Hyper-VI Consultants

  • ProSight Remote Desktop Monitoring On-site Support
    ProSight Remote Desktop Monitoring Integration

    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network running at peak levels by tracking the state of vital devices that drive your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so all potential issues can be resolved before they can disrupt productivity.

  • Windows Server 2012R2 Virtual Fibre Channel On-site Technical Support Windows Server 2012R2 Active Directory Consultant

  • Best Practices Online Troubleshooting
    Access to External Support Databases Networking Companies

    Progentís team of Microsoft and Cisco Certified consultants average longer than ten years of real-world industry experience, at the front lines of network service, performing a broad variety of IT tasks for an extensive mix of businesses. Each Progent support professional shares a refined set of personal best practices which are combined into shared leading practices training that Progent instills in its consulting team. This guarantees that you get not only expert technical skills, but also a consultant with proven approaches for applying technical knowledge to solve actual network problems rapidly.

  • Windows Server 2016 Software Load Balancing Onsite Technical Support Windows Server 2016 Migration Technology Consulting Services
  • Wireless Integration Case Study Proxim Wireless Case Study
  • Wireless LAN Help and Support Wireless Bridge Network Consulting
  • Work at Home Endpoint Management Computer Consultant 24/7 Work at Home Endpoint Management Configuration
  • Work from Microsoft Certified Contractor Jobs Home Based Computer Consultants Job Opening
  • ransomware removal and recovery Professionals Consultancy Ryuk ransomware recovery
  • 24x7 San Juan Ransomware Business-Recovery San Juan-Caribbean
  • scom 2016 ACS database Computer Consultants scom 2016 network monitoring Online Troubleshooting

  • Juniper Junos CLI Cybersecurity Firms
    Juniper Junos BGT Consulting Services

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.


    © 2002-2021 Progent Corporation. All rights reserved.