Ransomware : Your Crippling IT Disaster
Ransomware  Remediation ConsultantsCrypto-Ransomware has become a modern cyber pandemic that presents an existential threat for businesses of all sizes vulnerable to an assault. Different iterations of ransomware such as CryptoLocker, WannaCry, Locky, Syskey and MongoLock cryptoworms have been circulating for many years and still inflict damage. Modern variants of ransomware such as Ryuk, Maze, Sodinokibi, DopplePaymer, Conti and Nephilim, along with daily as yet unnamed newcomers, not only encrypt on-line data but also infect most configured system protection mechanisms. Information synchronized to off-site disaster recovery sites can also be corrupted. In a vulnerable data protection solution, this can make automated restoration useless and basically sets the datacenter back to square one.

Getting back programs and data after a crypto-ransomware outage becomes a sprint against the clock as the victim struggles to contain and eradicate the virus and to restore enterprise-critical activity. Because ransomware requires time to move laterally, penetrations are usually sprung on weekends, when penetrations in many cases take more time to discover. This multiplies the difficulty of quickly marshalling and orchestrating an experienced response team.

Progent has a variety of solutions for protecting San Juan businesses from ransomware events. Among these are staff education to help recognize and not fall victim to phishing scams, ProSight Active Security Monitoring for endpoint detection and response (EDR) using SentinelOne's AI-based threat protection to identify and suppress zero-day malware assaults. Progent also provides the services of seasoned ransomware recovery engineers with the skills and commitment to re-deploy a breached network as soon as possible.

Progent's Ransomware Restoration Support Services
Subsequent to a ransomware penetration, paying the ransom in Bitcoin cryptocurrency does not guarantee that criminal gangs will provide the codes to unencrypt any of your files. Kaspersky Labs estimated that seventeen percent of ransomware victims never restored their files even after having paid the ransom, resulting in additional losses. The gamble is also expensive. Ryuk ransoms often range from fifteen to forty BTC ($120,000 and $400,000). This is significantly above the usual ransomware demands, which ZDNET determined to be around $13,000 for smaller organizations. The fallback is to piece back together the mission-critical components of your Information Technology environment. Without access to essential data backups, this calls for a broad range of skill sets, professional team management, and the capability to work 24x7 until the recovery project is complete.

For decades, Progent has offered professional Information Technology services for businesses across the United States and has achieved Microsoft's Partnership certification in the Datacenter and Cloud Productivity competencies. Progent's pool of subject matter experts (SMEs) includes engineers who have attained top industry certifications in key technologies including Microsoft, Cisco, VMware, and major distributions of Linux. Progent's cybersecurity experts have earned internationally-recognized certifications including CISA, CISSP, CRISC, and GIAC. (See Progent's certifications). Progent also has experience with financial systems and ERP application software. This breadth of expertise gives Progent the capability to knowledgably ascertain important systems and organize the surviving components of your network system after a ransomware event and configure them into an operational system.

Progent's ransomware group deploys top notch project management tools to coordinate the sophisticated restoration process. Progent appreciates the urgency of working swiftly and in concert with a client's management and IT team members to assign priority to tasks and to put key systems back on-line as fast as possible.

Business Case Study: A Successful Crypto-Ransomware Incident Recovery
A small business escalated to Progent after their network was penetrated by Ryuk crypto-ransomware. Ryuk is generally considered to have been deployed by Northern Korean government sponsored hackers, suspected of using algorithms leaked from the U.S. National Security Agency. Ryuk goes after specific companies with limited tolerance for operational disruption and is one of the most lucrative iterations of ransomware viruses. High publicized victims include Data Resolution, a California-based data warehousing and cloud computing company, and the Chicago Tribune. Progent's client is a regional manufacturing company headquartered in the Chicago metro area with about 500 workers. The Ryuk penetration had frozen all essential operations and manufacturing capabilities. The majority of the client's information backups had been directly accessible at the time of the attack and were damaged. The client was taking steps for paying the ransom (more than $200,000) and hoping for the best, but in the end engaged Progent.


"I can't thank you enough in regards to the support Progent gave us throughout the most fearful time of (our) businesses survival. We had little choice but to pay the Hackers if not for the confidence the Progent group afforded us. The fact that you could get our messaging and important applications back in less than five days was earth shattering. Each staff member I worked with or communicated with at Progent was laser focused on getting us back on-line and was working 24 by 7 on our behalf."

Progent worked with the customer to quickly identify and prioritize the mission critical services that had to be addressed in order to resume company functions:

  • Windows Active Directory
  • Email
  • Accounting and Manufacturing Software
To begin, Progent followed Anti-virus event mitigation best practices by stopping lateral movement and disinfecting systems. Progent then began the task of rebuilding Microsoft AD, the key technology of enterprise systems built upon Microsoft Windows technology. Exchange messaging will not operate without Windows AD, and the client's MRP applications leveraged Microsoft SQL, which requires Active Directory services for authentication to the data.

Within two days, Progent was able to re-build Active Directory services to its pre-virus state. Progent then performed reinstallations and storage recovery of the most important applications. All Microsoft Exchange Server schema and configuration information were usable, which accelerated the rebuild of Exchange. Progent was also able to find local OST files (Outlook Off-Line Folder Files) on staff desktop computers and laptops to recover email data. A recent offline backup of the customer's financials/ERP systems made it possible to return these vital applications back online for users. Although a large amount of work still had to be done to recover completely from the Ryuk event, essential services were returned to operations rapidly:


"For the most part, the manufacturing operation showed little impact and we produced all customer deliverables."

Throughout the next few weeks important milestones in the restoration process were completed through tight cooperation between Progent consultants and the customer:

  • Internal web sites were brought back up without losing any information.
  • The MailStore Exchange Server exceeding four million archived emails was brought on-line and available for users.
  • CRM/Orders/Invoicing/Accounts Payable (AP)/Accounts Receivables (AR)/Inventory Control functions were 100% operational.
  • A new Palo Alto 850 security appliance was set up and programmed.
  • Nearly all of the user workstations were being used by staff.

"A lot of what transpired in the initial days is nearly entirely a haze for me, but my management will not soon forget the urgency each and every one of the team put in to help get our company back. I've trusted Progent for the past 10 years, possibly more, and every time I needed help Progent has come through and delivered as promised. This event was a stunning achievement."

Conclusion
A probable enterprise-killing catastrophe was averted due to top-tier experts, a wide spectrum of subject matter expertise, and close collaboration. Although in retrospect the crypto-ransomware virus incident described here would have been identified and stopped with current security technology and best practices, user training, and well designed security procedures for information backup and applying software patches, the fact is that government-sponsored criminal cyber gangs from Russia, North Korea and elsewhere are tireless and represent an ongoing threat. If you do get hit by a ransomware attack, remember that Progent's roster of professionals has a proven track record in ransomware virus defense, remediation, and information systems disaster recovery.


"So, to Darrin, Matt, Aaron, Claude, Jesse, Arnaud, Allen, Tony and Chris (along with others that were helping), thank you for letting me get rested after we got through the first week. All of you did an amazing job, and if anyone that helped is in the Chicago area, a great meal is on me!"

Download the Ransomware Removal Case Study Datasheet
To review or download a PDF version of this customer case study, please click:
Progent's Crypto-Ransomware Recovery Case Study Datasheet. (PDF - 282 KB)

Contact Progent for Ransomware System Restoration Consulting Services in San Juan
For ransomware recovery expertise in the San Juan metro area, phone Progent at 800-462-8800 or visit Contact Progent.



An index of content::

  • 24 Hour Specialist Exchange 2013 Voice Mail Exchange 2013 Active Directory IT Consultant
  • 24-Hour At Home Workers Assistance nearby San Juan - Data Protection Technology Guidance San Juan, Puerto Rico Telecommuters San Juan Consulting and Support Services - Data Protection Technology Guidance San Juan-Caribbean
  • 24-Hour Juniper SA700 SSL VPN Technology Consulting 24-7 Juniper SSL Router Protect
  • San Juan Lockbit Ransomware Cleanup Puerto Rico, USA
  • 24-Hour Microsoft 365 IDFix Integration Support Technical Consultant Microsoft 365 migration PowerShell
  • 24/7 DotNET Software Reports Developer ASP.NET Core
  • 24x7 Consultant Services CRISC Certified Risk and Information Systems Control Architect Consult CRISC Certified Risk and Information Systems Control Systems Engineer
  • 24x7x365 CCIE Expert Certified BlackBerry Enterprise Server Express Support and Help BlackBerry Enterprise Server Express Support Outsourcing
  • 24x7x365 Remote Monitoring and Reporting Consultant Services Biggest Microsoft System Center Operations Manager Remote Support
  • 24x7x365 San Juan, Puerto Rico Setup Largest San Juan-Carolina IT Consulting Company
  • 24x7x365 Services BlackBerry BES Server Express Technical Support Services BlackBerry Enterprise Server Express

  • Call Desk for at Home Workforce IT Consultants
    Teleworker Integration Help and Support

    Progent has two decades of background helping small and medium-size companies to plan, implement, tune, manage, and troubleshoot computer networks that incorporate at-home workers.

  • 3900 Router Configuration ISR G2 Routers IT Consulting
  • 5520 wireless controller Technical Support Services prime infrastructure Support

  • Remote Solaris Specialist
    Consulting Solaris

    If your office computer system mixes Solaris technology with Microsoft Windows, Progent can show you how to integrate your computers into a unified network that allows all your OS platforms to coexist for easy administration, seamless information exchange, high dependability, enhanced performance, and tight protection. Progent's Sun Solaris and MS Windows coexistence support services include network architecture integration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote network support and troubleshooting, in-person technical support, and Help Desk support.

  • San Juan Avaddon Crypto-Ransomware Business-Recovery Puerto Rico
  • 64-bit Computing Professionals 24-7 64-bit Migration Professionals
  • 8540 wireless controller Technical Support Consultant Flex Series Wireless Controller
  • San Juan 24/7 San Juan NotPetya Ransomware Restoration
  • Active Directory Assessment Consultants Active Directory Assessment Consulting Services

  • Windows Server 2016 Cluster Operating System Rolling Upgrade Technical Consultant
    Windows Server 2016 Hybrid Integration Online Support Services

    Progent's Microsoft-certified IT experts can provide Windows Server 2016 integration consulting services to help organizations of all sizes to plan and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud, or hybrid deployment model. Progent can assist you to evaluate the business value of Windows Server 2016 for your enterprise and can help you with any facet of designing, configuring, administering or debugging your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist your organization to benefit from the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, JIT Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus multi-domain failover clusters.

  • San Juan Netwalker Crypto-Ransomware Mitigation Puerto Rico
  • Active Directory Evaluation Consultants Active Directory Health Report Engineers
  • After Hours One Hour of Free Consulting Specialist Special Offer for Small Businesses Specialist
  • Altaro VM Backup Management Support Altaro VM Backup Scheduling Integration
  • Amazon EC2 AMI Programming Contract Programming Amazon Web Services hybrid cloud integration
  • Apple Macintosh Network Security Support and Setup Integration Mac Security

  • Hornetsecurity Altaro M365 Teams Chat Backup Technical Support Services
    Altaro Microsoft 365 Total Mailbox Backup Onsite Technical Support

    Progent is an authorized Hornetsecurity/Altaro partner and can design, install, and manage a deployment of 365 Total Backup to protect your Microsoft 365 user and group mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered endpoints.

  • Arizona Phone Support 24 Hour Microsoft and Cisco Authorized Expert Nationwide Remote Small Business IT Support
  • At Home Workforce Consulting Experts - San Juan - VoIP Solutions Consulting and Support Services San Juan, Puerto Rico 24 Hour San Juan Work from Home Employees VoIP Technology Consultants
  • San Juan Ryuk Ransomware Infection System-Rebuild Case Study San Juan
  • Avaddon ransomware hot line Consultancy Consultancy ransomware cryptoworm recovery
  • Azure AD Directory PIM Remote Support Microsoft Certified Expert Support and Help Active Directory SharePoint
  • Azure Planning Engineers Microsoft Azure IPsec configuration Programming Company

  • Professionals Microsoft Windows 8.1
    24 Hour Microsoft Windows Specialists

    Microsoft Windows 8.1 is engineered to power computers ranging from smartphones and tablets to power-user desktops. An abundance of innovative capabilities, including touch screen interface and signature live tiles user interface, provide a wide selection of benefits for organizations who know how to put them to work. Progent's Microsoft-certified experts can assist bring your business up the learning curve with Microsoft Windows 8.1 and make sure you derive maximum competitive advantage from the product's many technical enhancements.

  • Azure and Android integration Engineers Microsoft Azure hybrid cloud solutions Specialist
  • Bandwidth Throttling Test Lab Engineers NLB Testing Engineers

  • Top Rated Specialists Citrix Virtual Application Delivery
    Consultant Services Citrix XenApp Application Virtualization

    Progent's Citrix experts can assist your business to design, deploy, administer, and troubleshoot a virtual Windows application delivery system built on XenApp. Progent's Cisco CCIE network consultants can show you how to optimize your infrastructure for distributing server-side and client-side applications, and Progent's remote datacenter management and support experts can help you to manage and maintain an off-site datacenter that features high availability, advanced security, and fast disaster recovery.

  • Best Catalyst 2900 Switch Remote Troubleshooting Urgent Catalyst Switch Upgrade Support and Integration
  • San Juan Avaddon Crypto-Ransomware Recovery San Juan, Puerto Rico
  • Best Microsoft Desktop Computer Support For Small Offices Desktop Computer Consultancy
  • Best Microsoft Exchange 2016 Upgrade Integration Support Microsoft Exchange Server 2016 Migration Consultant
  • BlackBerry Software Network Support Consultants San Juan-Caribbean, United States BlackBerry Smartphone Consultancy Services Group San Juan, United States
  • CCIE Certified Jabber Troubleshooting Computer Consultant Cisco Certified Expert Consultant Jabber and Cisco TelePresence Server
  • CISSP Computer Security San Juan-Caribbean 24-7 CISSP Security Group San Juan
  • Careers Benefits for Home Based Network Consultants Benefits for Home Based Network Consulting Job Openings

  • Support and Setup Supplemental Support Desk
    Extended Call Center Consulting Services

    Progent's Standard Help Desk Services offer a complete service desk solution that handles all facets of online desktop support from service requests through ticketing, remote desktop control, progress tracking, problem resolution, and management reports. Support services are offered at a substantial discount from Progent's normal desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve the most problems.

  • Catalyst 9164 Access Point Consultants Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning Consultant Services
  • Cisco PIX 500 Firewall Migration Online Support PIX Firewall Migration Configuration
  • San Juan Ryuk Ransomware Infection System-Rebuild San Juan-Caribbean
  • Cisco SIP phones IT Consultant Cisco VoIP Phones and CUBE Consultants

  • Wave 2 wireless controller Integration Services
    24x7x365 2500 Wireless Controller IT Consultant

    Cisco's Catalyst Wi-Fi controllers streamline the administration of wireless networks by unifying the configuration and control of wireless APs, optimizing wireless performance by reducing the impact of radio frequency congestion, improving wireless uptime with fast failover, and hardening security by detecting cyber threats and analyzing traffic content according to user type and locale. Progent's Wi-Fi consultants can assist you to configure Cisco Wi-Fi controller appliances to manage and monitor wireless networks of any size. Progent can help you to administer and troubleshoot your current Cisco Wi-Fi solution or implement an efficient migration to Cisco's latest Wi-Fi controller technology.

  • Colocation Computer Engineer Data Center Online Consulting

  • Online Help SCCM MAM
    SCCM Upgrade Support Services

    System Center Configuration Manager automates application and device provisioning at scale, centralizes security and compliance settings control, keeps track of network assets, guards against company data leakage, provides network health monitoring, enables secure end-user self service, and delivers a single point of control for managing mixed-operating system networks based on on-premises, cloud-centric, or hybrid deployment architectures. Progent's Microsoft-certified Configuration Manager consulting team and Microsoft Azure cloud integration experts can help your organization with any aspect of designing, installing, operating and troubleshooting a System Center Configuration Manager solution for local, cloud, or hybrid networks.

  • Computer Consultancy Group Microsoft SQL Server 2017 Puerto Rico Microsoft SQL 2014 Migration
  • 24x7 San Juan Ryuk Crypto-Ransomware Malware Restoration Example San Juan-Caribbean
  • Computer Consultant 64-bit Server 64-bit Server On-site Support

  • SCCMM 2016 Support and Help
    Microsoft Expert System Center 2016 Security Online Support Services

    System Center 2016 provides major enhancements in the management of hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware vSphere; and expanded public and private cloud support including closer integration with Microsoft Intune for Apple iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite for cloud-enhanced analytics. Progent's Microsoft-certified consulting staff can provide advanced online and onsite expertise for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager. Progent can assist your business to plan and install a new deployment of Microsoft System Center 2016, expand or tune your current one, migrate smoothly from a previous release of System Center, or debug your System Center solution.

  • Computer Engineer Dynamics GP Power BI Dynamics GP Accounting Remote Troubleshooting
  • Computer Engineer Microsoft Office Communications Server Top Microsoft Office Communications Server 2007 Remote Support Services
  • Configuration Microsoft SharePoint Server 2007 San Juan Online Support Microsoft SharePoint Server Puerto Rico
  • Configuration ProSight Endpoint Security SentinelOne Endpoint Ransomware Protection Professional

  • Conti ransomware hot line Technology Professional
    Ryuk ransomware hot line Specialists

    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can help you to halt the spread of an ongoing ransomware breach. Call 800-462-8800

  • Consultancy ProSight Email Guard Spam and Virus Filtering Service ProSight Email Guard Spam Filtering Specialists
  • Consultancy Software patch management Internet of Things patch management Technology Professional
  • Consultants Collaboration IM and Presence Service Consulting
  • San Juan Nephilim Crypto-Ransomware Removal San Juan
  • Consultants Exchange 2010 24/7 Microsoft Exchange Server 2010 Evaluation Integration Support
  • Consultants RDBMS Professional Database

  • Top Ranked Cisco Certified Experts Wi-Fi VoIP phone integration Online Help
    wireless VoIP phone integration Network Consultant

    Cisco's wireless IP phones are hardened wireless devices intended for workers who are on the move within campus, warehouse, health-care or other environments where IT management requires portable phones that provide more control, data security and ruggedness than is possible with the Bring-Your-Own-Device style of mobile communications. Integration of Cisco's wireless VoIP phones typically requires that IT teams configure and fine tune many components of your wireless environment such as access points, routers and switches, wireless LAN controllers, and call management tools. Progent's Cisco-certified consultants can provide remote and on-premises assistance to help your organization create and manage a Cisco wireless VoIP phone deployment by providing integration services that range from troubleshooting the configuration of a wireless IP phone or AP to offering project management outsourcing or co-sourcing for modernizing the Wi-Fi architecture of an entire campus.

  • Consultants Ubiquiti UniFi WiFi Ubiquiti access point Professionals
  • Consulting Computer Support Help Desk 24x7 HelpDesk Outsourcing
  • Consulting ISA 2000 Server Internet Security and Acceleration Server Technology Consulting Services
  • Contract Programming DotNET ASP.NET Core Development Firm
  • Crypto-Ransomware Cleanup Support Services Puerto Rico San Juan San Juan CryptoLocker Recovery Support Services
  • Emergency San Juan Egregor Crypto-Ransomware Removal San Juan-Caribbean
  • Crystal Reports Design Firm Emergency Delphi Programming Firms

  • Exchange 2003 Upgrade Technology Consulting
    Emergency Exchange 2003 Server Upgrade Computer Engineer

    Progent's Microsoft Premier professionals offer world-class consulting for major implementations of Microsoft Exchange Server. Progent's experts can show you how to prepare for multi-location Exchange rollouts or updates and can supply onsite personnel to help enterprises with deployments of Microsoft Exchange in the or any area covered by Progent's consultants.

  • Cybersecurity Vulnerability Assessment Consultant Computer Security Assessment Specialists
  • Debian Linux, Solaris, UNIX Network Engineer San Juan 24/7 Red Hat Linux, Solaris, UNIX Specialists San Juan
  • Disaster Recovery Online Technical Support Fault Tolerant Mutli-location Network On-site Support
  • Dynamics GP San Juan VAR - Customization Consultants San Juan Dynamics GP-Software San Juan Premier Partner - Migration Consulting San Juan-Caribbean
  • Email Predictive Sender Profiling Specialist Email Link Protection Engineer
  • Emergency MCSE MCSA MCDBA MCIPT MCA Consulting Telecommute Jobs San Francisco Bay Area SF MCSE Support Contractor Job
  • Engineers Windows 11 Compatibility Testing Microsoft Expert Support and Setup Windows 11 Power Automate
  • Enterprise hybrid cloud integration Engineers Hybrid cloud integration Professional

  • SCVMM 2012 Backup and Recovery Setup and Support
    24/7/365 SCVMM 2012 XenServer Remote Technical Support

    Progent's Microsoft-certified consultants can assist organizations of all sizes to follow leading practices to set up SCVMM 2012 hosts and host groups, fabric, storage systems, and libraries; plan, integrate, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring. Progent can assist your company to migrate from an older version of SCVMM or from a third-party virtualization management platform, and Progent can assist you to enhance and repair your existing SCVMM environment so you get maximum business value.

  • Enterprise hybrid cloud solutions Consultants Microsoft Expert Amazon AWS hybrid cloud integration Programming
  • Exchange 2010 Upgrade IT Consultant Exchange Server 2010 Support and Help

  • Urgent Professionals Virtual Machine Hosting
    Virtual Machine Hosting Consulting Services

    Progent's ProSight Virtual Hosting service provides complete hosting of a small company's servers in an environment that gives the maximum degree of dependability and expandability and is in addition easy to migrate to any data center. ProSight Virtual Hosting and management services are based upon proven virtualization platforms that allow small and midsize businesses with multi- platform environments to economize significantly on the expense of capital investments, infrastructure maintenance, and network management while benefiting from world-class fault tolerance and an unprecedented level of vendor flexibility.

  • Exchange 2013 Upgrade Engineer Exchange 2013 DAG Consulting Services
  • Exchange Troubleshooters Puerto Rico, United States Exchange Server 2019 Computer Support Firms San Juan

  • Hornetsecurity Altaro M365 Mailbox Backup Computer Consulting
    Hornetsecurity 365 Total Backup Troubleshooting

    Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to protect your Microsoft 365 mailboxes, files residing on your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows-powered laptops and desktops.

  • Forefront TMG Engineer Microsoft Forefront TMG Configuration
  • San Juan Phobos Ransomware System-Restore San Juan
  • Help Desk Sharing Consulting Top Supplemental Service Desk Support and Help
  • Help and Support Postini Technical Support Services Antispam
  • Hyper-V 3.0 Virtual Server Consulting Network Engineer Windows Server 2012 R2 Hyper-V
  • IT Consulting Windows Server 2022 Windows Admin Center Immediate Windows Server 2022 with Linux Network Consultant
  • Immediate CRISC Certified Risk and Information Systems Control Architect Consult CRISC Risk and Information Systems Control Specialists
  • Immediate Support Outsourcing Microsoft Activesync Windows Mobile Network Consulting
  • San Juan Phobos Crypto-Ransomware Repair San Juan
  • Immediate Windows Server Essentials and Microsoft 365 Consulting Services Urgent Professionals Windows Server Essentials and Microsoft 365

  • 24-Hour Antivirus Setup and Support
    Postini Support and Help

    Email Guard by Postini offers constantly upgraded spam and virus blocking, data filtering, and protection from email-based directory harvesting and DSA attacks. Progent is a Postini aggregator and support specialist. If your company is too small to qualify for a standard Postini license, you can still get the use of Postini's Perimeter Manager services through Progent's E-Mail Guard spam filtering and anti-virus aggregation offering. Progent's certified e-mail protection consultants can help you develop an email protection strategy that includes antispam and antivirus products and policies.

  • Integration Services Dynamics GP Accounting Support Outsourcing Microsoft Dynamics GP
  • Jobs Available Microsoft Engineer New South Wales Career Opportunities Microsoft Certified Consultant
  • Linux Consultants Solaris Specialist
  • Linux Online Consultant Services Sun Solaris Remote Consulting
  • MCSE Expert Certified Windows Server 2008 Hyper-VI Outsourcing Windows Server 2008 Hyper-VI Technical Consultant
  • Maze ransomware hot line Specialist Dharma ransomware hot line Consulting

  • Microsoft Operations Manager Integration
    Professionals Remote Monitoring and Reporting

    Progent offers a selection of network service packages for small companies. These IT outsourcing and server monitoring services are built around the anticipatory problem solving abilities of System Center Operations Manager, a next-generation network and IT support product that tracks the availability, throughput, and safety of your information system and identifies potential problems before they can disrupt your system. With Progent's economically priced network service packages, small organizations can select a basic co-sourcing service program built around Operations Manager 2007 with server monitoring, reporting, Help Desk and online troubleshooting or a complete round-the-clock outsourcing package.

  • Meraki WiFi 6 AP Migration Integration Support Meraki Wi-Fi 6/6E AP Management Remote Support Services

  • Specialist Conti ransomware recovery
    Ryuk ransomware recovery Consulting

    Progent's ransomware consultants can assist your business to assess your ransomware defenses, monitor and guard your network, help with settlement negotiations with a threat actor, and restore a network victimized by a ransomware variant like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.

  • Michigan Security Consultants Kansas Professional Services
  • Microsoft Certified Integration Support SQL Server 2014 Backup Network Engineer SQL Server 2014 Resource Governance
  • Microsoft Certified Partner San Juan Computer Expert San Juan Contractor

  • Computer Consultants ProSight Reporting Ticketing
    Online Support Services ProSight Reporting ConnectWise Manage Ticketing

    File summary_ProSight-Reporting-for-Ticketing-and-Network-Monitoring-Apps.htm.asp does not exist



  • San Juan Avaddon Crypto-Ransomware Mitigation San Juan, Puerto Rico, United States
  • Microsoft Certified Partner Specialist Exchange Server 2000 Upgrade Exchange Server 2000 Upgrade Information Technology Consulting
  • Microsoft Dynamics CRM Technical Support Microsoft Dynamics CRM Technology Consulting Services
  • Microsoft Exchange 2003 Information Technology Consulting Open Now Technical Consultant Microsoft Exchange 2003 Upgrade
  • Microsoft Expert SQL Server 2019 Consulting Services Network Consultant Microsoft SQL Server 2017

  • CallManager Support Outsourcing
    Professional UCS server

    Cisco Unified Communications Manager (Unified CM), originally branded CallManager, acts as the core of Cisco's collaboration solution. Unified Communications Manager and Unified Communications Manager Express (CME) offer an advanced IP-PBX by integrating closely with applications like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent's CCIE-certified consultants offer efficient and affordable remote and on-premises expertise to assist businesses of any size to create and maintain Unified CM deployments by providing Unified Communications Manager configuration and troubleshooting consulting services that add maximum business value. Progent can help with any facet of Unified Communications Manager support and debugging in areas that include integrating Cisco VoIP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, deploying Cisco ISR routers with CUBE VoIP networking support, creating Cisco UCS server failover solutions for high availability, performance tuning, and integration with Exchange and Skype for Business.

  • Microsoft Experts Developer Firms Project 2016 Project Reports Coding
  • Microsoft Lync Server 2013 Consultants Urgent Technical Support Services Microsoft Lync Server 2013 IM
  • San Juan Egregor Ransomware Rollback San Juan
  • Microsoft Navision Support and Integration MAS 90 Integration Firm
  • Microsoft Proxy Server Support Outsourcing ISA 2004 Standard Edition Server Technology Consulting
  • Microsoft SBS 2008 Consult Immediate Consulting Services MS Windows SBS 2008
  • Microsoft SQL Server 2012 Integration Support Microsoft SQL Server 2016 Consultant
  • Microsoft Teams with Exchange Online Specialist Microsoft Teams certificate management Engineer
  • San Juan MongoLock Ransomware Removal San Juan, Puerto Rico
  • Microsoft Windows 7 Evaluation Support and Setup Microsoft Windows 7 Evaluation Support Outsourcing
  • San Juan NotPetya Crypto-Ransomware Mitigation San Juan
  • Microsoft Windows 7 Upgrade Configuration Microsoft Windows 7 Upgrade Network Consulting

  • Stealth Penetration Testing Cybersecurity Consultancies
    Penetration Testing Security Team

    Stealth intrusion checking is a key part of any comprehensive IT system security plan. Progent's security experts can run extensive penetration tests without the knowledge of your company's internal network support resources. Unannounced penetration checking uncovers whether current security defense systems such as intrusion detection alerts and event log analysis are properly set up and consistently observed. Progent can implement continuous autonomous PEN testing to map your internal/external attack surface and to detect ways that vulnerabilities, improper configurations, stolen credentials, skipped patches, and dangerous product defaults can be combined by hackers into the multi-vector attacks typical of the latest versions of ransomware.

  • San Juan Hermes Crypto-Ransomware Business-Recovery San Juan, US
  • Monitoring and Reporting On-site Support Operations Manager Support and Help
  • Navision Setup and Support QuickBooks Pro Support and Help
  • San Juan Conti Crypto-Ransomware Operational-Recovery San Juan-Caribbean
  • Network Consultant RDBMS Professional Database Development
  • Network Consultants Check Point Ransomware Protection 24 Hour Check Point Software Blade Security Group
  • Network Consultation Cisco Puerto Rico Cisco Server Install San Juan
  • Network Engineer Barracuda Backup Bare Metal Recovery Barracuda Backup and Hyper-V Online Troubleshooting
  • Network Testing Lab Consult Herakles/QTS Test Lab Engineers

  • 2800 ISR Router Online Technical Support
    ASR 9000 Router Information Technology Consulting

    Cisco has designed a full product line of routers that includes routers designed to provide the protection, bandwidth, and availability demanded by organizations ranging from branch offices to worldwide enterprises. Cisco routers include support for redundancy, automatic failthrough, and redundant power for improved fault tolerance and system availability. Progent can show you how to choose and configure Cisco routers to build a solid foundation for your IT system and to make it easy to expand as you add new users, open new offices, install new services, open your network to clients and partners, and support a more mobile workforce. Progent can provide help with a variety of routers powered by Cisco's IOS operating system, including the Cisco 800 series of small business routers, Cisco 1800 and 2800 ISR routers, Cisco 2900 and 3900 G2 Integrated Services Routers, Cisco ASR 1000 and 9000 routers for wide area network edge applications, CRS Carrier Routing System for core Networks, plus legacy 1700 and 2600 Series Routers.

  • New Jersey Network Assessment Tech Outsourcing Alaska
  • On Demand Staff Augmentation Computer Consulting Temporary IT Staffing Services Integration
  • Online Technical Support Offsite DPM Managed Data Backup Service Data Protection Manager Backup Service Professional
  • Online Troubleshooting Ekahau Wi-Fi Site Validation Ekahau On-premises Wi-Fi Site Survey Technical Support
  • San Juan Lockbit Crypto-Ransomware Removal San Juan, Puerto Rico, America
  • Onsite Technical Support wireless controller 5520 wireless controller Setup and Support
  • Open Now Locky ransomware recovery Consultant Services LockBit ransomware recovery Professionals

  • Extended Helpdesk Costs Information Technology Consulting
    Shared Support Desk Economics Integration

    Progent's Help Desk Call Center outsourcing and co-sourcing services help companies to save money and enhance productivity.

  • Part-time CIO Designer Award Winning Online Help Microsoft ERP

  • Sun Solaris Security Consultancy
    Solaris Security Auditor

    If your business operates a Solaris network or a multi-OS IT environment, Progent's CISM and CISSP-certified consultants can help your entire enterprise in a wide range of security topics such as security administration practices, security architecture and strategies, connection management systems and methodology, applications development security, business processes security, physical security, communications, infrastructure and Internet security, and workplace recovery planning. CISM and CISSP define the basic skills and international standards of performance that information security managers are expected to possess. These certification provide executive management the confidence that consultants who have achieved their CISM, CISSP or ISSAP qualification have demonstrated the background and knowledge to offer effective security support and consulting services.

  • Pleasant Hill CA Microsoft MCITP Consulting Contractor Microsoft MCDBA Engineer Open Positions Antioch CA
  • Postini Technical Support Postini Services
  • ProSight Email Data Leakage Prevention Consult Email Predictive Sender Profiling Consultant
  • ProSight Hybrid Cloud Data Backup Services Setup and Support Online Troubleshooting ProSight DPS Hybrid Cloud Backup Services

  • Dynamics GP Customization Consult
    Dynamics GP Development Consultancy

    Progent's expert application designers and software developers can assist your company to build customizations to Microsoft Dynamics GP that address the unique requirement of your business without losing the advantages of seamless Windows integration. Progent can also provide help with a range of software development tools that can be utilized to create integrations with Microsoft Dynamics GP/Great Plains. These tools include Microsoft Dexterity, Modifier, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

  • ProSight Remote Infrastructure Monitoring Specialist Network Device Configuration Management Remote Troubleshooting
  • ProSight Reporting Network Infrastructure Monitoring Online Support Services Remote Support ProSight Reporting Remote Infrastructure Monitoring
  • Professionals SQL Server 2012 Security SQL Server 2012 Information Technology Consulting
  • Progent Management Team Integration Companies Progent Management Server Integrators
  • Progent Offices Progent Offices
  • Ransomware Business Recovery Puerto Rico, U.S.A. After Hours Ransomware Cleanup and Restore San Juan, Puerto Rico
  • Recruiter Home Based Cisco Consultant Freelance Jobs After Hours Telecommuter Jobs Work from Cisco Engineer
  • Remote Microsoft Instant Messaging Consultancy Instant Messaging Consultants
  • Remote PC and Smartphone Technical Support Group Remote Desktop Support Company
  • Remote San Juan IT Staff Augmentation Services San Juan, Puerto Rico San Juan IT Staffing Support San Juan
  • Remote Support Services SQL Server 2017 Application Migration SQL Server 2017 Consultants
  • Remote Troubleshooting Windows Server 2008 Active Directory Windows 2008 R2 Computer Consulting
  • SCVMM 2016 and VMware Professionals VMM 2016 Management Server Information Technology Consulting
  • San Juan Netwalker Crypto-Ransomware Cleanup
  • SMS Upgrade Online Consulting Systems Management Server Support Outsourcing
  • SQL 2008 Reporting Services Development Company Programming Companies SQL
  • SQL Server 2008 Migration Consultants SQL Server Support Services
  • SQL Server 2014 Encryption Key Management Computer Engineer Online Troubleshooting SQL Server 2014 In-memory OLTP
  • San Juan 24 Hour San Juan WannaCry Crypto-Ransomware Business-Recovery San Juan Locky Crypto-Ransomware Repair San Juan
  • San Juan At Home Workers Endpoint Management Tools Expertise San Juan San Juan, Puerto Rico Work from Home Employees Consulting Services nearby San Juan - Endpoint Management Tools Consultants
  • San Juan Avaddon Ransomware Settlement Negotiation Support Puerto Rico San Juan Ryuk Crypto-Ransomware Negotiation Consultants San Juan, United States

  • Palo Alto Networks PA-3000 Series Firewalls Protect
    Cybersecurity Tech Services Palo Alto Networks PA-800 Series Firewalls

    Progent's Palo Alto Networks firewall consultants can show you how to choose, configure, and manage Palo Alto Networks firewall appliances to provide a next-generation security ecosystem that spans your on-premises and cloud assets and protects any user at any location with any device.

  • San Juan Consulting Services for IT Service Firms San Juan Consulting Experts for Network Service Providers nearby San Juan - Transparent Temporary Support Team Augmentation San Juan, Puerto Rico
  • San Juan NotPetya Ransomware Recovery San Juan
  • San Juan Crypto-Ransomware Dharma Preparedness Report Puerto Rico San Juan Crypto-Ransomware DopplePaymer Readiness Evaluation San Juan
  • San Juan MongoLock Ransomware System-Rebuild Puerto Rico San Juan, Puerto Rico, America San Juan Egregor Ransomware Data-Recovery
  • San Juan Offsite Workforce Cloud Solutions Expertise 24/7/365 San Juan Teleworkers Cloud Solutions Guidance San Juan
  • San Juan Ransomware Incident Reporting San Juan-Caribbean San Juan Dharma Ransomware Forensics Investigation
  • San Juan Remote Workers Setup Consultants San Juan Remote Workforce San Juan Expertise - Setup Consulting Experts San Juan
  • San Juan Avaddon Ransomware Business-Recovery San Juan, Puerto Rico
  • San Juan Work from Home Employees Integration Solutions Expertise San Juan, Puerto Rico Offsite Workforce San Juan Consulting - Integration Solutions Guidance San Juan-Caribbean
  • San Juan-Caribbean Teleworkers San Juan Consulting Experts - Collaboration Solutions Consulting and Support Services Remote Workers Consulting in San Juan - Collaboration Technology Consulting Services San Juan
  • San Juan-Caribbean, U.S.A. San Juan Remote Workers Conferencing Solutions Consulting and Support Services Remote Workforce Consulting and Support Services near me in San Juan - Video Conferencing Systems Consulting Experts San Juan-Caribbean, America
  • Security Firm Juniper Junos Network and Security Manager Juniper Junos BGT Security Services
  • SentinelOne EDR Specialists SentinelOne EDR Consulting Services
  • SentinelOne Endpoint Detection and Response Consultant Services SentinelOne Next Generation Endpoint Protection Professionals
  • Shared Support Desk Online Help Supplemental Call Center Remote Technical Support
  • Small Business Information Technology Consulting Small Company Troubleshooting

  • Small Business IT Outsourcing Group Microsoft Windows 7 Upgrade
    Microsoft Windows 7 Consultant Services

    Progent's certified consultants can provide remote and on-premises consulting services to assist you to administer, support, and repair PCs based on Microsoft Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, backup and restore, online access, smartphone and tablet integration, wireless configuration, and 24x7 system monitoring and alerts.

  • Small Business Integration Specialist Small Office System Repair
  • Small Business Small Business IT Consulting Group Small Business Guru
  • Smartphone Engineer WiFi 6 On-site Support
  • Solaris with Windows Professional Solaris with Windows Consultant
  • San Juan Spora Crypto-Ransomware Mitigation San Juan-Caribbean
  • Specialist ProSight Email Encryption Biggest ProSight Email Guard Spam Filtering Professional
  • Specialists BlackBerry Redirector BlackBerry Synchronization Specialist
  • Specialists Microsoft Project Server Reporting Microsoft Project Server Reporting Professional
  • Specialists ransomware removal and data recovery Maze ransomware hot line Consultants
  • System Center 2016 Orchestrator Online Support System Center 2016 and Linux Integration Technical Support Services
  • System Center 2016 Specialists Emergency System Center 2016 and SQL Server Engineer

  • Professional Hermes ransomware hot line
    WannaCry ransomware hot line Consultant

    Progent's Ransomware Hot Line provides 24x7 access to a proven ransomware recovery consultant who can assist your business to contain the spread of an ongoing ransomware breach. Call 800-462-8800

  • Systems Management Server 2003 Support and Integration SMS Server Upgrade Technology Consulting
  • Teleworkers Assistance nearby San Juan - Security Solutions Consulting San Juan At Home Workforce Cybersecurity Systems Consulting Experts San Juan-Caribbean

  • Wireless Site Survey Onsite Technical Support
    Online Wireless Site Survey Online Support Services

    Progent's wireless site survey services assist you to design, deploy and debug a Wi-Fi LAN optimized for your environment, offering you a WLAN that delivers the reception, speed, capacity, security, and hand-off ability your business requires.

  • Top Intrusion Protection Systems Cybersecurity Organizations Checkpoint Technical Support Services

  • Network Engineer SCVMM 2012 and VMware
    VMM Management Server Consultant Services

    Progent's Microsoft-certified consultants can help organizations of all sizes to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; plan, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with System Center 2012 Operations Manager for comprehensive monitoring and reporting. Progent can help your company to upgrade from a legacy release of SCVMM or from a third-party virtualization management platform, and Progent can help you to optimize and troubleshoot your existing SCVMM 2012 environment to make sure you realize maximum business value.

  • Top Quality Network Consultants Apple OS X Apple OS X Tiger Network Consultant
  • Top Quality San Juan Ryuk Ransomware Prevention Puerto Rico San Juan Ryuk Crypto-Ransomware Blocking San Juan
  • Troubleshooting SCCM 2012 Reporting IT Services SCCM 2012 Mobile Device Management
  • UNIX Support Consultant Sun Solaris Technology Professional

  • Backup and Restore Software Consultant
    24-7 Mozy Consult

    Progent can provide economical online access to consultants with expertise in a wide range of utilities and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux servers and workstations as well as notebooks and handhelds. Progent can provide help for leading backup platforms such as Acronis Backup and Recovery, Barracuda Backup, Altaro VM Backup, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can assist you to deploy, upgrade, or maintain backup/restore solutions for a variety of architectures such as local, remote, cloud-based, or a mix.

  • VPN Troubleshooting Remote Support VPN
  • Virtual Server Hyper-V Network Consultants Urgent Integration Services Microsoft Hyper-V Virtual Server
  • Virtual Server Technology Professional Server Virtualization Consulting Services
  • Wave 2 wireless controller Support and Setup 8540 wireless controller IT Consulting

  • Consultancy ProSight Hosting for Virtual Servers
    Largest Consulting Private Cloud Hosting for Virtual Data Centers

    Progent's ProSight Virtual hosting services offer small companies a range of advantages including reduced capital costs, reductions in operational expense, better executive focus, world-class security, greater availability, and regulatory compliance.

  • Whitepapers IT Outsourcing Best Practices Small Business IT Outsourcing Whitepapers
  • Windows 10 Business Store Portal Setup and Support Windows 10 MDT Specialists
  • Windows 2003 Technical Support Computer Consultant Microsoft Windows 2003
  • Windows 2019 Server Support Outsourcing San Juan, Puerto Rico Windows Server 2012 Network Architect Firms Puerto Rico

  • SSAS Design Firm
    Microsoft Access Programming Firms

    Progent offers online and onsite consulting to help your organization with any facet of business intelligence (BI) reporting ranging from troubleshooting or modernizing applications to designing and implementing a comprehensive BI solution. Progent's management reporting experts can help you to support your existing BI system, assist you to migrate reports from an outdated reporting product to a current one, and provide custom remote training to meet your specific needs. Progent's business reporting professionals can provide experience in the leading business analytics reporting platforms such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools including Power Pivot and Power View, and Report Builder.

  • Windows 7 Integration Professional Windows 7 Migration Remote Consulting
  • Windows 7 Migration IT Manager Windows 7 Security Specialists
  • Windows Server 2012R2 Hyper-V Virtual Switch Support and Help Windows Server 2012 R2 Security Network Engineer
  • Windows Server 2022 Security and Compliance Network Consulting Windows Server 2022 Computer Consultant
  • Windows Server 2022 Windows Admin Center Integration Windows Server 2022 Kubernetes Containers Computer Engineer
  • Windows Server 2022 and SCVMM IT Consultants Professionals Windows Server 2022 and SQL Server
  • Windows Server Essentials Compliance Consult Consultant Windows Server Essentials
  • Windows Server Update Services Services WSUS Technology Professional
  • Work at Home Employees Guidance - San Juan - Help Desk Augmentation Consulting Puerto Rico Teleworkers San Juan Consulting Services - Help Desk Outsourcing Consulting Services
  • XenMotion Professional Specialists Citrix Virtual Server
  • San Juan DopplePaymer Crypto-Ransomware System-Rebuild San Juan, USA
  • client credential management Technology Professional IT documentation management Technology Professional
  • San Juan MongoLock Ransomware Removal San Juan, United States
  • iPhone Support and Setup Support Services Apple iCloud
  • ransomware cleanup and recovery Professionals Snatch ransomware recovery Consulting Services
  • wireless VoIP phones and Meraki APs Network Engineer Remote Support Wi-Fi IP phone integration

  • © 2002-2023 Progent Corporation. All rights reserved.