Crypto-Ransomware : Your Feared Information Technology Catastrophe
Ransomware  Recovery ConsultantsRansomware has become an escalating cyber pandemic that presents an existential threat for businesses vulnerable to an attack. Versions of crypto-ransomware like the Dharma, Fusob, Locky, Syskey and MongoLock cryptoworms have been replicating for many years and still inflict havoc. More recent variants of ransomware such as Ryuk, Maze, Sodinokibi, DopplePaymer, Lockbit and Egregor, plus additional as yet unnamed viruses, not only encrypt online files but also infect many available system protection. Information synched to off-site disaster recovery sites can also be ransomed. In a poorly architected environment, this can make automatic restore operations impossible and basically knocks the network back to zero.

Getting back online programs and information following a ransomware event becomes a race against time as the targeted organization struggles to stop the spread and cleanup the ransomware and to restore business-critical operations. Due to the fact that ransomware requires time to move laterally, penetrations are often launched during weekends and nights, when successful attacks in many cases take longer to detect. This multiplies the difficulty of promptly marshalling and orchestrating a qualified response team.

Progent makes available a range of services for securing Virginia Beach organizations from ransomware events. Among these are team training to become familiar with and not fall victim to phishing exploits, ProSight Active Security Monitoring (ASM) for remote monitoring and management, plus deployment of modern security gateways with AI capabilities to quickly detect and disable day-zero cyber threats. Progent also offers the assistance of expert ransomware recovery engineers with the track record and perseverance to re-deploy a breached environment as quickly as possible.

Progent's Crypto-Ransomware Recovery Support Services
After a ransomware attack, even paying the ransom in cryptocurrency does not guarantee that merciless criminals will provide the needed keys to decipher any or all of your data. Kaspersky estimated that 17% of ransomware victims never recovered their information after having sent off the ransom, resulting in increased losses. The gamble is also very costly. Ryuk ransoms frequently range from 15-40 BTC ($120,000 and $400,000). This is significantly higher than the typical ransomware demands, which ZDNET determined to be approximately $13,000 for smaller businesses. The alternative is to setup from scratch the mission-critical components of your IT environment. Without the availability of complete system backups, this calls for a broad complement of IT skills, well-coordinated project management, and the capability to work continuously until the job is done.

For twenty years, Progent has provided expert IT services for businesses across the United States and has achieved Microsoft's Partnership certification status in the Datacenter and Cloud Productivity competencies. Progent's group of subject matter experts (SMEs) includes engineers who have been awarded high-level industry certifications in leading technologies such as Microsoft, Cisco, VMware, and major distributions of Linux. Progent's cybersecurity engineers have garnered internationally-renowned certifications including CISA, CISSP, ISACA CRISC, and SANS GIAC. (Refer to Progent's certifications). Progent in addition has experience in accounting and ERP application software. This breadth of expertise gives Progent the capability to efficiently determine critical systems and integrate the remaining pieces of your Information Technology system after a crypto-ransomware event and assemble them into an operational network.

Progent's recovery group deploys best of breed project management systems to coordinate the complex restoration process. Progent appreciates the importance of working quickly and in concert with a client's management and Information Technology resources to prioritize tasks and to put essential services back on line as soon as humanly possible.

Case Study: A Successful Crypto-Ransomware Penetration Recovery
A small business engaged Progent after their network was crashed by Ryuk crypto-ransomware. Ryuk is generally considered to have been created by Northern Korean state hackers, suspected of using approaches exposed from Americaís NSA organization. Ryuk attacks specific organizations with limited room for disruption and is one of the most lucrative instances of ransomware malware. Headline targets include Data Resolution, a California-based data warehousing and cloud computing company, and the Chicago Tribune. Progent's client is a single-location manufacturing company based in Chicago and has around 500 workers. The Ryuk intrusion had frozen all company operations and manufacturing capabilities. The majority of the client's information backups had been on-line at the start of the intrusion and were destroyed. The client was actively seeking loans for paying the ransom (in excess of two hundred thousand dollars) and wishfully thinking for the best, but ultimately reached out to Progent.

"I cannot tell you enough about the care Progent provided us throughout the most critical period of (our) companyís existence. We had little choice but to pay the criminal gangs except for the confidence the Progent experts gave us. That you were able to get our messaging and production applications back into operation in less than seven days was amazing. Every single expert I talked with or messaged at Progent was absolutely committed on getting us working again and was working non-stop to bail us out."

Progent worked together with the customer to rapidly assess and prioritize the most important applications that had to be restored in order to continue departmental operations:

  • Microsoft Active Directory
  • Email
  • Accounting/MRP
To begin, Progent followed ransomware incident mitigation industry best practices by halting the spread and removing active viruses. Progent then began the task of bringing back online Microsoft Active Directory, the key technology of enterprise systems built upon Microsoft Windows technology. Microsoft Exchange email will not work without Active Directory, and the client's accounting and MRP software used Microsoft SQL, which requires Active Directory for access to the data.

In less than two days, Progent was able to rebuild Active Directory to its pre-penetration state. Progent then initiated setup and storage recovery of critical servers. All Microsoft Exchange Server schema and attributes were intact, which facilitated the restore of Exchange. Progent was also able to locate local OST files (Outlook Email Offline Folder Files) on various workstations and laptops in order to recover email data. A not too old offline backup of the customerís financials/ERP software made it possible to return these vital programs back servicing users. Although a large amount of work needed to be completed to recover fully from the Ryuk event, core systems were recovered rapidly:

"For the most part, the production manufacturing operation ran fairly normal throughout and we produced all customer sales."

Throughout the next few weeks critical milestones in the restoration project were completed in close collaboration between Progent team members and the customer:

  • Self-hosted web applications were restored with no loss of information.
  • The MailStore Server containing more than 4 million archived messages was brought online and available for users.
  • CRM/Product Ordering/Invoices/AP/Accounts Receivables/Inventory modules were 100 percent recovered.
  • A new Palo Alto 850 firewall was brought online.
  • Most of the user workstations were back into operation.

"So much of what transpired that first week is nearly entirely a haze for me, but we will not forget the commitment each and every one of you accomplished to help get our company back. Iíve entrusted Progent for the past 10 years, maybe more, and each time Progent has outperformed my expectations and delivered as promised. This situation was a stunning achievement."

A possible business-ending catastrophe was evaded by dedicated professionals, a wide spectrum of knowledge, and close collaboration. Although in retrospect the ransomware virus incident detailed here would have been identified and stopped with modern cyber security technology solutions and NIST Cybersecurity Framework best practices, user and IT administrator training, and properly executed incident response procedures for backup and applying software patches, the fact is that state-sponsored hackers from China, North Korea and elsewhere are tireless and are not going away. If you do fall victim to a ransomware attack, remember that Progent's team of professionals has extensive experience in crypto-ransomware virus defense, removal, and data restoration.

"So, to Darrin, Matt, Aaron, Dan, Claude, Jesse, Tony and Chris (and any others that were helping), thank you for making it so I could get rested after we got past the initial fire. Everyone did an fabulous effort, and if any of your guys is around the Chicago area, a great meal is my treat!"

Download the Crypto-Ransomware Remediation Case Study Datasheet
To review or download a PDF version of this ransomware incident report, click:
Progent's Ryuk Incident Recovery Case Study Datasheet. (PDF - 282 KB)

File body_ransomware_recovery_contact_city.asp does not exist

An index of content::

  • 24 Hour GIAC Certified Incident Handler (GCIH) Technical Services JNCIS Server Administration
  • 24-7 Hybrid cloud solutions Consultants Microsoft Certified Partner Enterprise hybrid cloud solutions Professional

  • 24x7 Network Information Technology Consulting
    24x7 Network Online Technical Support

    Even if your company has a small network support staff and a modest IT budget, your information network can still feature the same high availability and performance that once needed a substantial in-house support organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of skilled Microsoft-expert and Cisco-certified IT consultants, the most recent network management products for 24x7 monitoring and alerts, and cost-effective support packages such as a help desk call center to keep your mission-critical network applications and servers operating.

  • 24-7 IT Consultants Co-managed Service Desk Extended Service Desk Support
  • 24-7 ProSight Virtual Hosting Consult Virtual Machine Hosting Engineers

  • 24x7x365 Consultant Ubiquiti UniFi Security Gateway
    Engineers Ubiquiti UniFi XG switch

    Progent can provide fast access to the skills of seasoned Wi-Fi specialists who can assist organizations to assess the advantages of Ubiquiti UniFi wireless access points for your company and help you to plan, install, maintain, and debug your UniFi network. Progent can also conduct a Wi-Fi site survey to help you to choose, provision, and position UniFi wireless APs for optimal coverage and performance.

  • 24-Hour Juniper Junos os Security Companies Juniper Junos J-Web Cybersecurity Contractor

  • Microsoft Dynamics GP System Upgrade Technology Professional
    Engineers Dynamics GP System Update Planning

    Progent's consultants have supported Dynamics GP and Great Plains software for nearly 20 years and Progent has provided integration, customization, education, and troubleshooting since the platform's original release. Progent can provide high-level support for upgrading legacy Dynamics GP deployments. Progent can assist you to design, validate, and implement a cost-effective migration from a a legacy release to the newest version of Dynamics GP.

  • 24-Hour SCCM 2016 Engineer System Center 2016 and NetApp Integration Online Support
  • 24/7 Home Based Virtual Office Microsoft MCP Support Sydney Brisbane Microsoft MCP Consulting Freelance Jobs

  • Lync Server 2013 and Exchange UM Server Professionals
    Microsoft Experts Services Lync Server 2013 Mirrored Back End Servers

    Lync 2013, renamed Skype for Business, allows businesses of all sizes to create a manageable and secure communications ecosystem that supports the modern Bring-Your-Own-Device computing model with instant messaging (IM), real-time presence, web conferencing with application sharing and whiteboard, as well as IP and PSTN telephony across a broad range of stationary PCs and mobile clients. Progent's Microsoft-certified Lync Server 2013 experts and system architects can assist your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-resident (via Microsoft Lync Online) or mixed model appropriate for your current and future plans, deploy Lync Server 2013 so as to speed up your return on investment, and provide custom online and on-premises training to your IT team and end users. Progent offers expertise in key pieces of a Lync Server 2013 deployment including Microsoft Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Office and Office 365 applications including Outlook clients and PowerPoint.

  • Virginia Beach Hermes Crypto-Ransomware System-Rebuild
  • 24/7 Security Companies Juniper J Series Gateway Juniper J4350 Router Security Contractors
  • 24/7/365 Microsoft Windows Server 2012 R2 Clusters Online Consulting Specialist Failover Clusters Windows Server 2012
  • 24x7 Onsite Computer Services New Hampshire Missouri Assessment
  • 64-bit Server Information Technology Consulting Immediate 64-bit Server Support Services
  • 802.11x Wi-Fi Site Survey Onsite Technical Support Top Ranked Online Wireless Site Survey On-site Technical Support
  • After Hours Exchange 2010 Online Help Exchange 2010 Planning Online Troubleshooting
  • Aironet 1600 Access Point Computer Consultant Aironet Wireless Access Point Support Outsourcing

  • 24 Hour Microsoft Project Server Reporting Professional
    Microsoft Project Server 2010 Support and Integration

    Progent's Microsoft-certified consultants offer in-depth expertise in deploying, managing and debugging any edition of Project, Microsoft Project Server, and Project Online and can deliver a wide variety of cost-effective remote support services following proven best practices to help businesses of all sizes to get all the advantages of this powerful project management solution. Consulting support offered by Progent include system design, software configuration and migration, setting up safe collaboration among local and remote or mobile users, network optimization, and customized online training.

  • Amazon AWS hybrid cloud solutions Consult Consultant Enterprise hybrid cloud solutions
  • Amazon MWS integration training Design Firm Amazon MWS development Integration
  • Apple Mac and Windows Online Consulting Online Consulting Office for Mac

  • Service Reporting Support and Setup
    Service Reporting Engineer

    Progent uses a sophisticated support reporting system that records and organizes detailed documentation for all delivered support activities. Unlike some independent consultants or local service organizations who provide scant documentation or details of services performed, each service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the support documentation sent by each consultant to each customer. The practice of detailing and archiving service activity allows more effective support and avoids a slew of typical problems such as when a service client is virtually held captive to a consultant who wonít let go of vital service information.

  • Virginia Beach Netwalker Crypto-Ransomware Remediation Virginia Beach Norfolk Newport News
  • Apple Macintosh Technology Consulting Services Integration iPhone 5
  • At Home Workers Guidance in Virginia Beach - Call Desk Solutions Guidance Virginia Beach, VA, USA Virginia Beach Remote Workforce Help Desk Call Center Outsourcing Consulting Services Virginia Beach Norfolk Newport News, United States
  • Automated Desktop Inventory Online Consulting Remote Server Monitoring Remote Consulting
  • Virginia Beach Sodinokibi Ransomware Operational-Recovery Virginia Beach Virginia
  • Azure Hybrid integration Consult Microsoft Azure cloud migration Reporting
  • BlackBerry Desktop Manager Outsource Virginia Beach, VA, USA IT Consulting Companies BlackBerry Redirector Virginia Beach Norfolk Newport News, United States
  • Business Continuity Testing Specialists 24 Hour Project Management Test Lab Engineer
  • CCIE Expert Certified Computer Consultant Nexus 5000 Switch Nexus Switch EIGRP Outsourcing
  • CCIE Expert Certified County Government Professionals Top Local Government Cisco Professional

  • Configuration Work from Home Security
    Technical Support Remote Workforce Security

    Progent can assist small and mid-size businesses to implement endpoint security protection systems and provide mitigation expertise required for a remote workforce.

  • CIO Consultant After Hours Technical Support Part-Time CIO
  • CIO Help and Support Chief Information Officer Technology Consulting Services

  • IT Services for Network Service Firms Remote Support
    Consulting Support for Network Service Firms Computer Engineer

    Progent's Support Program for IT Service Providers lets you use Progent's information technology experts while retaining your own service brand as a transparent arm of your IT services team.

  • Check Point Series 80 Security Companies Check Point VPN-1 Auditing
  • Cisco AnyConnect Support and Help ASA and PIX Firewalls Setup and Support
  • Cisco CCVP Network Support Career Opportunities Microsoft MCDBA Remote Support Telecommute Jobs
  • Cisco Engineers Subcontractor Part Time Job Telecommuting Cisco Consulting
  • Cisco Firepower Management Consultant ASA Firewall with Firepower Online Technical Support
  • Cisco Network Manager Consultant Services Cisco Virginia Beach, Southside
  • Cisco VTC Consulting Largest SCOPIA Video Conferencing Consultancy

  • Proxim Tsunami Wireless Example Application
    Proxim Tsunami Wireless Case Study

    Progent provided a wireless networking solution that allowed a school to improve efficiency and eliminate the ongoing expense of a dedicated data connection. Progent recommended a Proxim Tsunami high-speed wireless bridge. The economical building-to-building Proxim bridge is designed for connecting separate sites up to 2.5 miles apart and can extend to even greater distances. This wireless solution provided better bandwidth and dependability than recourse to amplifying the 802.11b wireless connection, and since it uses the 5.8Ghz band it offered protection against local interference.

  • Configuration Great Plains Migration Engineer Dynamics GP 2010
  • Virginia Beach Ryuk Ransomware Cleanup Virginia Beach, Southside
  • Consultancy Email Outbound Content Filtering Cloud Protection for Email Consulting

  • Check Point Series 80 Security Auditor
    Check Point NGFW Firewalls Network Security Testing

    Progent's Check Point Software firewall consultants can show you how to plan, integrate, and administer firewall solutions built around Check Point Next Generation security gateways and Check Point's cloud-based SandBlast security services. Progent can also assist you support older Check Point firewalls or migrate efficiently to Check Point's modern firewalls.

  • Consultant Microsoft ISA Server 2006 Top Support Microsoft ISA Server 2006
  • Consultant ProSight Remote Network Troubleshooting Urgent Automatic Topology Mapping Technology Consulting Services
  • Consultant Special Offer for Small Businesses 24-Hour Special Offer for Small Businesses Consulting Services
  • Consultants Fault Tolerant Collocation Fault-tolerant Data Center Onsite Technical Support

  • Mac Online Specialists
    OS X Online Consultants

    Progent offers nationwide online phone support and troubleshooting services for companies who operate Apple macOS and OS X environments or whose IT systems feature a mix of Apple Mac and Microsoft Windows products. Progent's consultants offer macOS and OS X clients a variety of services such as desktop assistance, upgrading to the latest version of macOS from earlier versions of macOS or OS X, plus expertise with Mac application software. Progent's specialists in Apple technology can also assist you with iPhone and iPad integration and management, or migrating to Apple's iCloud services. Remote IT help provides optimum leverage for your IT budget by protecting user efficiency and shortening the hours billed for network repair services. Advanced remote access utilities and experienced technicians and engineers allow Progent to solve the majority of network problems without wasting time and money by going to your location. In the vast majority of cases your IT issues can be dealt with over the phone or via a combination of phone support and online access. Progent can put you in touch with Cisco certified CCIE network experts and CISM and CISSP premier security specialists to help you with the toughest system issues.

  • Consulting Jabber Voice Messaging Online Help Jabber and Microsoft Office

  • Shared Service Desk Setup and Support
    Help Desk Sharing Consulting Services

    Progent provides several essential types of Help Desk support : Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk staff of certified Microsoft and Cisco professionals offers your customers instant access to a dependable support group with extensive experience delivering phone support and online repair for IT systems based on Microsoft products. Progent's concentration is on earning the support Helpdesk a respected image as a solid contributor to company productivity. Progent's target is to resolve and not merely record problems.

  • Consulting Postini Support and Integration Postini

  • Microsoft Azure hybrid cloud integration Consult
    Open Now Azure and Android integration Consultants

    Progent can assist businesses of any size to move any part of their computing infrastructure to Microsoft Azure. This can streamline IT management and reduce equipment investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can help you to understand the benefits and limitations of different cloud networking architectures supported by Azure. Progent can show you how to administer cloud-resident or hybrid cloud and on-premises applications and resources and ensure you avoid the typical mistakes small companies make when moving to the cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, manage user identity with Azure Active Directory, and create transparent backup services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN connections and to integrate iPhones and iPads and Android smartphones and tablets.

  • Consulting Services Juniper SRX Series Router Cybersecurity Contractor Juniper SRX Series Router
  • Consulting Support for IT Service Firms Technical Consultant Expertise for IT Service Firms IT Services

  • 24x7 Consultant Services network infrastructure documentation management
    ProSight IT asset documentation management Consulting Services

    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to create, update, retrieve and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or serial numbers and be warned about impending expirations of SSL certificates or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as half of the time wasted trying to find critical information about your network. ProSight IT Asset Management features a centralized repository for holding and collaborating on all documents related to managing your network infrastructure such as standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and relating IT information. Whether youíre planning improvements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the data you need as soon as you need it.

  • Desktop Update Automation Technology Consulting Company Remote Support Outsourcing Services System Center Configuration Manager
  • Developer Firms Azure migration Specialist Azure hybrid cloud solutions
  • Development Amazon Marketplace Web Service Amazon MWS development Programming
  • Dynamics 365 NAV Remote Support Dynamics NAV Applications Consulting

  • 24/7 Exchange 2003 Online Troubleshooting
    Upgrading Exchange 2003 Server

    Progent's Microsoft certified consultants can show you how to define and implement an efficient in-place Exchange Server 2003 upgrade plan that avoids productivity disruption, simplifies ongoing support requirements, and makes your Exchange 2003 Server easy to manage. For complex multi-server or multi-site migrations, Progent offers the knowledge and experience to complete your move rapidly and economically. Progent's Exchange 2003 support, troubleshooting, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2003 that are in keeping with your business needs.

  • Dynamics GP 2015 R2 Troubleshooting Technology Professional Dynamics GP 2015 R2 Consultants
  • ERP, MRP, Accounting System Reports Microsoft Project Consultant
  • Virginia Beach Ryuk Ransomware File-Recovery
  • Emergency Cisco CCIE Online Consultancy Services Group Cisco CCIE Remote Small Business Computer Consulting Companies

  • Configuration Microsoft Virtual Machine Manager
    SCVMM 2012 Live Migration Remote Consulting

    Progent can assist businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help you to migrate from an older version of System Center Virtual Machine Manager or from a third-party management system, and Progent can show you how you to enhance and repair your current SCVMM 2012 ecosystem to make sure you get the highest possible business value.

  • Emergency Consulting Microsoft Hyper-V Server Virtualization Hyper-V 3.0 Shared Nothing Live Migration Consultant Services
  • Emergency Office 365 AD FS Technical Support Services Open Now Network Consultant Office 365 and Apple iOS
  • Emergency Wave 2 Wi-Fi controller Support and Integration CCIE Expert Certified Flex Series Wireless Controller Online Troubleshooting
  • Engineer Google Cloud Identity Google GCP Cloud Storage integration Consult
  • Engineer ProSight SSL certificate management client credential management Consultant
  • Virginia Beach Conti Crypto-Ransomware Removal Virginia Beach South Hampton Roads
  • Exchange 2016 Mailbox migration IT Consultants Exchange Server 2016 Migration Planning Network Consultants
  • Exchange Server 2007 Help and Support Exchange Server 2007 Professionals
  • Fedora Linux Online Support Services Professionals Mandrake Linux
  • Fedora Linux Technical Support Services Top Rated Colbolt Linux Specialist
  • Firewall Protecting Virginia Beach, United States Firewall Network Security Auditing Virginia Beach Norfolk Newport News
  • Urgent Virginia Beach Egregor Crypto-Ransomware System-Rebuild Virginia Beach, Southside
  • Freelance Cisco Consulting Part-Time Job Microsoft Consultant Virtual Office Job
  • GIAC Security and Compliance Check Consult Security Incident Response Consultant
  • Google GCP Cloud integration Engineer Google Cloud VPN Specialists

  • Lync Server 2013 Mirrored Back End Servers Consultants
    Lync Server 2013 disaster recovery Services

    Lync Server 2013, renamed Skype for Business, allows organizations of any size to build a centrally managed and secure communications ecosystem that permits a BYOD computing style with instant messaging (IM), real-time presence, audio/video and web meetings with application sharing, and both IP-based and PSTN calling across a broad assortment of desktop and handheld devices. Progent's Microsoft-certified Lync 2013 experts and network architects can assist your company to evaluate the advantages of Lync Server 2013, create an on-premises, cloud-resident (with Microsoft Lync Online) or mixed topology appropriate for your present and future plans, deploy Lync 2013 so as to speed up your ROI, and provide custom webinar and onsite training to your management team and users. Progent has in-depth expertise in key components of a Lync 2013 deployment including Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync 2013 with popular Microsoft Office and Office 365 apps including Outlook clients and PowerPoint.

  • High Availability Networks On-site Technical Support Emergency Clustered Server Configuration
  • IPsec VPN Network Intrusion Penetration Testing Immediate Firewall Security Firewall Audit

  • Ubiquiti UniFi Controller management Consultancy
    Ubiquiti UniFi switch Engineer

    Progent offers quick access to the skills of seasoned Wi-Fi consultants who can assist organizations to determine the value of Ubiquiti UniFi Wi-Fi APs for your business and help you to plan, deploy, maintain, and troubleshoot your UniFi network. Progent can also conduct a wireless site survey to assist you to select, configure, and place Ubiquiti UniFi Wi-Fi access points for your required coverage and throughput.

  • IT Consultants At Home Workforce Infrastructure Award Winning Work from Home Network Infrastructure Computer Consultants
  • IT Training Technical Support Services Urgent Expert Training Computer Consultant
  • Instruction Photoshop CS5 Apple Final Cut Pro Education

  • Office 365 and Apple iOS Professional
    Microsoft Certified Hybrid Office 365 and Exchange On-site Support

    Microsoft allows you to create seamless hybrid environments that combine Office 365 and local Exchange systems. This permits you to have some Exchange mailboxes located on your on-premises datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified Exchange consulting team can assist your organization with any phase of designing, integrating and debugging your hybrid Exchange network. Progent's Exchange consultants can provide occasional expertise to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on schedule and within budget.

  • Internet Security and Acceleration Server Support and Integration ISA 2004 Technical Support
  • Jabber and Exchange Technology Consulting Award Winning Jabber File Transfer Support and Setup
  • Juniper Junos BGT Security Tech Services Juniper Junos Management Network Intrusion Penetration Testing
  • Juniper SSL Router Security Audit Services 24-7 Juniper SSL Router Technical Support Services
  • Largest Microsoft Mac and Linux Desktop Server Administration Desktop Network Consulting Company
  • Live Online Office Excel Training Online Microsoft Office 365 Training Consult
  • Lync Server 2013 VoIP Consult 24 Hour Lync Server 2013 PSTN Gateway Professional
  • Virginia Beach Lockbit Ransomware Remediation Virginia Beach, Southside
  • MCSE Remote Support Work From Home Job Perth Brisbane Microsoft Engineer Jobs Available
  • Microsoft DPM Offsite Data Backup Service Troubleshooting Microsoft DPM 2010 Backup Service Computer Consultants
  • Microsoft Exchange Server 2007 Computer Network Support Companies Virginia Beach Virginia Virginia Beach, Southside 24x7x365 Microsoft Exchange Small Business Network Consulting
  • Microsoft Exchange Server 2010 Migration Consultant Services Microsoft Exchange 2010 Upgrade Consulting Services

  • Microsoft Hyper-V Virtual Server Support and Help
    Microsoft Hyper-V 3.0 Virtual Server Information Technology Consulting

    Progent's Microsoft-certified professionals can assist you to analyze the potential advantages of Hyper-V-powered virtualization for your business, perform test installations to verify Hyper-V's compatibility with your production software, evaluate your network architecture for smooth operation with virtualization technology, assist you in migrating to Windows Server 2008 and configuring Hyper-V, educate your IT personnel to track and administer Hyper-V, offer world-class consulting support for enhancing the protection of your virtual servers, establish and validate business continuity processes that maximize system uptime, and provide ongoing consulting and maintenance including affordable online repair and comprehensive Help Desk outsourcing.

  • Microsoft Experts Windows 8.1 Professional Windows 8.1 Engineers
  • Microsoft MCSE Careers Microsoft Certified Job Opportunity
  • Microsoft MCTS Consultant Contract Job Melbourne Biggest MCSE Support Virtual Office Job Brisbane

  • Server Migration Specialists Indiana
    Nationwide Remote Troubleshooting

    If your business does not need urgent remote help but expects to need assistance with your network in the near future, you can conserve time and expenses and guarantee that the right IT skill will be ready when you want it by contacting a Progent sales specialist and signing up as a customer. For details, phone 800-993-9400 or email

  • Microsoft Office Communications Server Support and Setup Office Communications Server Release 2 On-site Technical Support
  • Microsoft SQL 2014 On-site Technical Support Virginia Beach, US Microsoft SQL 2008 Configuration Services
  • Microsoft SQL Server 2008 Integration Microsoft SQL 2008 Technical Support Services
  • Microsoft SharePoint Server 2010 Technology Consulting Services Virginia Beach, VA, US Microsoft SharePoint Server 2013 Support and Integration Virginia Beach South Hampton Roads
  • Microsoft Software Update Services On-site Support Immediate Microsoft SUS Consulting Services

  • Dynamics GP Migration Consult
    Urgent Microsoft Dynamics GP System Migration Consultancy

    Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for almost 20 years and Progent has provided system integration, customization, training, and troubleshooting services since the platform's original release. Progent can provide in-depth support for updating out of date Dynamics GP/Great Plains deployments. Progent can assist you to plan, validate, and implement an efficient migration from a a legacy version of GP to the newest edition of Microsoft Dynamics GP.

  • Microsoft Windows 10 Configuration Manager Engineer Microsoft Expert Windows 10 Business Store Portal Online Troubleshooting

  • Immediate PowerPivot for Excel Help and Support
    Network Consultants Power View

    Progent offers the support of certified engineers and experienced software programmers, database administrators, project managers, network infrastructure engineers, business continuity planning specialists, and security professionals to assist you to evaluate the likely advantages of SQL Server 2012 for your business, set up pilot systems at your site or at Progent's lab, design and execute out an efficient migration to SQL Server 2012 from previous releases of SQL Server or from legacy database solutions, and define an efficient and safe network infrastructure that lets you realize the full strategic benefit of Microsoft SQL Server 2012.

  • Modern Network Security Support ProSight Ransomware Defense Engineers
  • Virginia Beach Dharma Ransomware Repair Virginia Beach
  • Monitoring and Reporting Specialists Microsoft Operations Manager Technical Support
  • NetDocs DMS Engineers NetDocs ndOffice Consultancy
  • Network Consultant Remote Access Cisco RADIUS Security Technical Support
  • Network Consultants Systems Management Server Microsoft SMS IT Services
  • Network Engineer System Center 2016 Disaster Recovery System Center 2016 Virtual Machine Manager Outsourcing

  • Ubiquiti WiFi access point Engineer
    Ubiquiti UniFi Wave 2 WiFi AP Consultant Services

    Ubiquiti's UniFi line of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and managed switches. UniFi appliances running throughout multiple venues with thousands of APs can be remotely configured and administered with Ubiquiti's free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, tuning, debugging, monitoring, and reporting. Progent can provide the skills of veteran Wi-Fi professionals who can help your organization to determine the value of Ubiquitiís UniFi products for your environment and help you to design, deploy, administer, and maintain your UniFi ecosystem.

  • Network Support Remote Support Job San Francisco Computer Consulting Contractor Jobs Bay Area
  • Office 365 and on-premises Exchange IT Services Hybrid Office 365 and Exchange Support Outsourcing
  • Offsite Employees Data Protection Computer Consultants Teleworker Data Protection Specialists
  • Virginia Beach Lockbit Crypto-Ransomware Removal Virginia Beach, Southside
  • Offsite Workforce Virginia Beach Expertise - Collaboration Systems Consultants Virginia Beach At Home Workforce Virginia Beach Guidance - Collaboration Systems Consulting Virginia Beach, Southside, America
  • Virginia Beach Spora Crypto-Ransomware Cleanup Virginia Beach Virginia
  • On-site Support SIP Infrastructure Support Cisco VoIP Phones and Cisco Unity

  • 24/7/365 Remote Server Management Technology Professional
    HP Lights-Out 100c Remote Management Card Consultancy

    Remote server management cards give IT administrators full control over a server without the requirement for an on-site presence. Through remote server management cards, all console screen information plus keyboard and mouse operations are exported to an off-site session to an IT expert who can be located anywhere in the world. Progent's Microsoft and Cisco authorized engineers can assist you to design, implement, and manage a high-availability business network that includes remote management cards and Progent can utilize these remote server management cards to provide efficient off-site technical support. Progent is familiar with a number of remote server management cards including Aten remote server management cards, American Megatrends MegaRAC remote management cards, Dell DRAC cards, HP Lights-Out 100c remote management cards, and Peppercon eRIC remote management cards.

  • Onsite Technical Support Microsoft ISA Server After Hours ISA 2004 Standard Edition Server Support and Integration
  • Open Now Skype for Business and iPad Consultant Services Skype for Business 2019 Consultant
  • Operations Manager Consultant Services Microsoft Expert Comprehensive Event Management Integration
  • Outsourced Programming Microsoft Access scripting Development Companies Microsoft Access report formatting

  • Consulting Services Windows Server Essentials Migration
    Windows Server Essentials Hyper-V Consulting

    Microsoft Windows Server Essentials is an affordable, entry-level platform that enables small organizations to transition from the traditional stand-alone in-house datacenter to the modern hybrid networking paradigm that includes on-premises and cloud-based resources. Progent's Microsoft-certified consultants offer cost-effective remote consulting and technical support services for Windows Server Essentials. Progent can assist you to evaluate the potential productivity and cost advantages of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud design for your network environment. Progent offers comprehensive project management to help you design and carry out an efficient migration to Windows Server Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent also offers continuing consulting, troubleshooting, and customized training.

  • Private Cloud Hosting for Virtual Data Centers Engineer Consulting Services ProSight Private Cloud Hosting Services
  • Virginia Beach Norfolk Newport News Virginia Beach Phobos Ransomware Remediation
  • ProSight Virtual Server Private Cloud Hosting Consulting Services Technology Professional ProSight Private Cloud Hosting Services
  • Professionals Service Database Award Winning Setup and Support Tracking Service Costs

  • Physical Security Firewall Support
    Top Quality Cisco PIX Cybersecurity Companies

    For smaller businesses, network security and compliance is too complicated to stay ahead of yet too dangerous to ignore. The world's biggest institutions have been breached, and the leading cloud service providers have on occasion been taken down. It seems like there's nowhere to run. Progent has made it affordable for small and midsize organizations to carry out critical IT security projects successfully by offering the benefit of billable time to the closest minute with no minimum billing for online support. This means you have the help of a seasoned information expert to deliver just the help you need when you need it. Progentís CISA, CISM, GIAC, CISSP and ISSAP certified security experts can assist you with any level of system security including security assessments, malware screening and recovery, spam and email content filtering, email data loss prevention, compliance reporting, and creating a comprehensive security strategy.

  • Programming Firms Amazon Marketplace Web Service integration Amazon Marketplace Web Service programming Programming
  • Quark Trainer Digidesign Pro Tools Training Professional
  • Redhat Linux Consulting Fedora Linux Technology Consulting Services
  • Remote Consulting Windows 7 Integration Windows 7 Integration Consultant

  • Top Technology Consulting Exchange 2007
    24x7 Microsoft Exchange 2007 Consult

    Progent's expert consultants can show you how to design and implement a smooth in-place Exchange Server 2007 upgrade plan that avoids network disruption, reduces long-term service requirements, and makes your Microsoft Exchange Server 2007 easy to manage. For complicated multiple server or multi-location migrations, Progent has the background to finish your move rapidly and economically. Progent's Exchange 2007 support, repair, and design offerings include assistance with the configuration of outside vendor enhancements of Exchange Server 2007 and the creation of unified messaging solutions powered by Microsoft Exchange 2007 Server.

  • Remote Support BlackBerry Exchange Professionals BlackBerry Desktop Manager
  • SMS Server Upgrade Consultant SMS Server Migration On-site Support

  • Consultants Juniper Junos BGT
    Security Consultancies Juniper Junos Network and Security Manager

    Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

  • SQL Server 2019 Big Data Cluster Support Services SQL Server 2019 on Linux Online Support
  • After Hours Virginia Beach Locky Ransomware Rollback Virginia Beach
  • SQL Server 2019 and Power BI Computer Consulting Technology Consulting SQL Server 2019 and Hyper-V
  • Server Management Specialist Virtualization Consultants
  • Virginia Beach NotPetya Crypto-Ransomware Recovery Virginia Beach Norfolk Newport News
  • Server Management Technical Consultant Server Virtualization Specialists
  • Small Office Computer Consulting New Hampshire Microsoft Nevada Small Office IT Consultants
  • Solaris Remote Consult Computer Network Providers UNIX Online
  • Supplemental Call Center Online Support Services Extended Call Desk Remote Technical Support
  • Technical Consultant Automated Server Management ProSight Patch Management Automation IT Consultant
  • Technical Consultant Remote Monitoring and Reporting Comprehensive Event Management Configuration
  • Telecommuter Collaboration Software IT Consulting Online Help At Home Workforce Collaboration Software

  • Server Monitoring Professionals
    Desktop Monitoring and Reporting Professional

    ProSight LAN Watch is Progentís server and endpoint remote monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the health of critical devices that drive your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your specified IT personnel and your assigned Progent consultant so all looming issues can be resolved before they can disrupt productivity.

  • Teleworkers Guidance nearby Virginia Beach - Setup Consulting and Support Services Virginia Beach At Home Workers Virginia Beach Consulting Services - Infrastructure Consulting Virginia Beach Virginia
  • Top Quality Linux RedHat Remote Technology Professional Linux RedHat Remote Consulting

  • Engineer MRTG
    Professional Linux Network Monitoring, Nagios and MRTG

    Nagios and MRTG are useful, free monitoring utilities that run under the Linux OS and can be deployed to analyze UNIX/Linux environments, MS Windows systems, or mixed-platform networks where the Linux OS and MS Windows coexist. Nagios allows system support engineers to track network services such as SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher permits you to track the traffic through SNMP-enabled network appliances including servers, routers, and switches. Progent's network monitoring consultants can assist you to use both these utilities to streamline and repair your system.

  • Top Rated Dynamics GP (Great Plains) Vender near Virginia Beach - Customization Outsourcing MS Dynamics GP-Software Virginia Beach Solution Provider - Training Expert Virginia Beach
  • Urgent ProSight Remote Server Management Help and Support Server Monitoring Services
  • VMware vRealize Orchestrator vRO Professional Network Consultant VMware
  • Virginia Beach Immediate Ransomware Recovery Support Services Virginia Beach, VA Virginia Beach Crypto Recovery Help Virginia Beach South Hampton Roads
  • Virginia Beach Implementation Virginia Beach Network Security Consultants
  • Virginia Beach Norfolk Newport News Consulting Support for Virginia Beach IT Service Providers 24/7 Virginia Beach Consulting Support for Network Support Providers Virginia Beach South Hampton Roads
  • Virginia Beach Norfolk Newport News Supplemetary IT Staffing for Computer Support Teams Virginia Beach Staffing Services Virginia Beach Norfolk Newport News
  • Virginia Beach Offsite Workforce IP Voice Technology Consulting Experts Virginia Beach Norfolk Newport News Virginia Beach Work at Home Employees IP Voice Solutions Consulting and Support Services Virginia Beach, VA
  • Virginia Beach Teleworkers Backup Systems Expertise Virginia Beach South Hampton Roads Remote Offsite Workforce Consulting near Virginia Beach - Backup Systems Consultants Virginia Beach
  • Virginia Beach Virginia Mandrake Linux, Solaris, UNIX Support and Integration Gentoo Linux, Sun Solaris, UNIX Technical Support Services Virginia Beach
  • Virginia Beach Work at Home Employees Conferencing Systems Expertise Virginia Beach Virginia Beach Norfolk Newport News, United States Telecommuters Consulting in Virginia Beach - Voice/Video Conferencing Systems Guidance
  • Virginia Beach Work at Home Employees Support Guidance Virginia Beach Virginia At Home Workforce Consulting in Virginia Beach - Support Guidance Virginia Beach South Hampton Roads
  • Virginia Beach, Southside, US Offsite Workforce Virginia Beach Consultants - Management Tools Consultants At Home Workforce Virginia Beach Guidance - Management Systems Assistance Virginia Beach South Hampton Roads
  • Virginia Beach-Norfolk IT Service Provider Virginia Beach, Virginia Computer Outsourcing Consultant
  • VirtualPC for Apple Mac Online Technical Support VirtualPC for Mac Troubleshooting
  • Virus Protection Technology Security Consultants Microsoft Exchange 2013 Server
  • WLAN controller Online Technical Support IT Consulting Wi-Fi 6 wireless controller
  • Wi-Fi Site Survey Computer Consultants WLAN Site Survey Consulting
  • Windows 7 Integration Network Consultant 24-Hour Windows 7 Upgrade Computer Engineer
  • Windows 8.1 Client Hyper-V System Consulting Remote Consulting Windows 8.1 Help Desk

  • Microsoft Certified Expert System Center 2016 and SSRS Reporting Online Technical Support
    SCDPM 2016 Integration Services

    Progent has more than a decade of background deploying, maintaining and troubleshooting the core components that make up Microsoft System Center and can assist your organization to design, install, manage, and fix your Microsoft System Center 2012 R2 solution to maximize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-connected datacenters. Progent's consultants can help you to upgrade to the current edition of Microsoft System Center from an older release or from a third-party IT management platform to deliver the advantages of enterprise-class provisioning, centralized management, security and compliance, plus datacenter and critical application performance monitoring.

  • Windows Server 2012 R2 Active Directory Consulting Services Windows Server 2012R2 upgrade Consultant Services
  • Windows Server 2012R2 Live Migration Setup and Support Windows Server 2012R2 Private Cloud Support and Integration
  • Windows Server 2016 Network Engineer Virginia Beach Microsoft Windows Server 2016 Tech Support For Small Business Virginia Beach South Hampton Roads, USA
  • Windows and Linux Consultants On-site Technical Support Windows and Linux
  • Work at Home Employees Assistance in Virginia Beach - Security Systems Expertise Virginia Beach, Southside Work at Home Employees Virginia Beach Consulting and Support Services - Security Solutions Consulting Services Virginia Beach, VA, U.S.A.
  • Virginia Beach Avaddon Crypto-Ransomware Removal Virginia Beach South Hampton Roads
  • Work from Home Cloud Integration Help and Support Remote Workers Cloud Integration Online Technical Support
  • Work from Home Employees Assistance nearby Virginia Beach - Cloud Systems Consulting Experts Virginia Beach Virginia Telecommuters Virginia Beach Consulting Services - Cloud Solutions Assistance Virginia Beach Norfolk Newport News

  • © 2002-2021 Progent Corporation. All rights reserved.