Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Engineer
Ransomware needs time to steal its way across a target network. Because of this, ransomware assaults are commonly launched on weekends and at night, when support personnel may take longer to recognize a breach and are least able to organize a rapid and forceful defense. The more lateral progress ransomware is able to manage inside a target's network, the longer it will require to restore core IT services and damaged files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to guide you to complete the time-critical first phase in responding to a ransomware assault by containing the malware. Progent's online ransomware engineer can help businesses in the Lawrence metro area to identify and quarantine breached servers and endpoints and protect undamaged assets from being penetrated.
If your system has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Lawrence
Current strains of crypto-ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online data and attack any accessible backups. Data synchronized to the cloud can also be impacted. For a vulnerable environment, this can make system restoration almost impossible and effectively sets the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware attack, insist on a settlement fee in exchange for the decryptors needed to unlock scrambled files. Ransomware assaults also attempt to exfiltrate files and TAs demand an additional ransom for not posting this data or selling it. Even if you are able to restore your system to a tolerable date in time, exfiltration can be a big issue depending on the nature of the stolen information.
The recovery work subsequent to ransomware penetration has a number of crucial phases, the majority of which can be performed concurrently if the recovery team has enough members with the required skill sets.
- Containment: This urgent first step requires arresting the sideways progress of ransomware across your IT system. The more time a ransomware assault is allowed to go unrestricted, the more complex and more expensive the restoration effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Containment processes consist of cutting off infected endpoints from the rest of network to restrict the contagion, documenting the environment, and securing entry points.
- System continuity: This covers bringing back the network to a basic useful level of capability with the shortest possible downtime. This effort is typically the highest priority for the targets of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also demands the broadest array of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and mission-critical applications, network architecture, and safe endpoint access management. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to coordinate the complicated restoration process. Progent understands the importance of working rapidly, tirelessly, and in concert with a client's managers and network support staff to prioritize activity and to get essential services on line again as quickly as possible.
- Data recovery: The effort required to recover files impacted by a ransomware attack depends on the state of the network, the number of files that are affected, and what restore techniques are needed. Ransomware attacks can destroy critical databases which, if not properly shut down, may have to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server depend on AD, and many financial and other business-critical applications are powered by SQL Server. Some detective work could be needed to locate clean data. For example, undamaged Outlook Email Offline Folder Files may exist on staff PCs and laptops that were off line at the time of the attack.
- Implementing modern AV/ransomware protection: Progent's ProSight Active Security Monitoring offers small and mid-sized businesses the benefits of the identical anti-virus technology implemented by some of the world's largest corporations including Walmart, Citi, and Salesforce. By providing in-line malware blocking, identification, containment, restoration and forensics in one integrated platform, ProSight ASM reduces TCO, simplifies management, and expedites resumption of operations. The next-generation endpoint protection engine incorporated in ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery.
- Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This requires working closely with the ransomware victim and the insurance carrier, if there is one. Activities consist of determining the kind of ransomware involved in the attack; identifying and establishing communications the hacker; verifying decryption tool; budgeting a settlement with the ransomware victim and the insurance carrier; establishing a settlement and timeline with the TA; checking compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the TA; receiving, reviewing, and using the decryption tool; troubleshooting decryption problems; creating a pristine environment; remapping and connecting datastores to match precisely their pre-encryption condition; and reprovisioning machines and software services.
- Forensics: This activity is aimed at learning the ransomware attack's storyline across the network from beginning to end. This history of how a ransomware assault progressed within the network helps you to evaluate the impact and uncovers weaknesses in security policies or processes that should be rectified to avoid later breaches. Forensics involves the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, schedulers, and core Windows systems to look for anomalies. Forensic analysis is usually assigned a high priority by the insurance carrier. Because forensic analysis can be time consuming, it is vital that other key activities such as operational continuity are executed concurrently. Progent has an extensive roster of IT and data security professionals with the knowledge and experience required to perform the work of containment, business continuity, and data recovery without disrupting forensic analysis.
Progent has delivered remote and onsite network services across the United States for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SBEs) includes consultants who have earned high-level certifications in foundation technologies such as Cisco networking, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications including CISA, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also offers guidance in financial and Enterprise Resource Planning application software. This broad array of skills allows Progent to salvage and integrate the undamaged pieces of your network after a ransomware intrusion and reconstruct them rapidly into a functioning system. Progent has collaborated with top insurance providers like Chubb to assist businesses recover from ransomware attacks.
Contact Progent for Ransomware Recovery Consulting Services in Lawrence
For ransomware system restoration consulting in the Lawrence metro area, phone Progent at 800-462-8800 or go to Contact Progent.