Lawrence Ransomware Protection and Recovery Consulting

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware needs time to steal its way across a network. For this reason, ransomware attacks are typically launched on weekends and late at night, when support personnel are likely to be slower to become aware of a breach and are less able to mount a quick and forceful response. The more lateral movement ransomware can manage within a target's system, the more time it takes to recover core IT services and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to take the urgent first phase in responding to a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can help organizations in the Lawrence area to locate and quarantine infected devices and guard undamaged resources from being penetrated.

If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Lawrence
Modern variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and attack any accessible system restores and backups. Files synched to the cloud can also be impacted. For a poorly defended network, this can make automated recovery nearly impossible and basically sets the IT system back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a settlement payment for the decryption tools required to recover encrypted data. Ransomware assaults also attempt to steal (or "exfiltrate") information and TAs require an extra settlement in exchange for not publishing this data or selling it. Even if you can rollback your system to an acceptable point in time, exfiltration can be a big issue according to the nature of the downloaded data.

The recovery process after a ransomware attack has several distinct stages, most of which can proceed in parallel if the recovery workgroup has enough members with the necessary skill sets.

• Containment: This time-critical initial step involves blocking the sideways spread of the attack within your network. The more time a ransomware assault is allowed to go unchecked, the more complex and more expensive the recovery effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine activities include cutting off affected endpoint devices from the network to block the spread, documenting the environment, and securing entry points.
• Operational continuity: This involves restoring the IT system to a minimal useful degree of capability with the least delay. This effort is typically at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This activity also demands the widest range of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, productivity and line-of-business applications, network topology, and safe endpoint access. Progent's recovery team uses state-of-the-art workgroup tools to organize the complicated recovery effort. Progent understands the importance of working rapidly, continuously, and in unison with a customer's management and network support group to prioritize tasks and to get vital resources on line again as quickly as feasible.
• Data recovery: The work required to recover files impacted by a ransomware attack varies according to the condition of the network, how many files are affected, and which recovery methods are needed. Ransomware attacks can take down key databases which, if not gracefully closed, might need to be reconstructed from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on AD, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Often some detective work may be needed to find clean data. For instance, undamaged OST files (Outlook Email Offline Folder Files) may exist on staff PCs and notebooks that were off line at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by any user including root users.
• Deploying advanced AV/ransomware protection: Progent's ProSight ASM utilizes SentinelOne's machine learning technology to give small and mid-sized companies the benefits of the identical AV technology deployed by many of the world's largest corporations including Netflix, Visa, and Salesforce. By providing real-time malware blocking, identification, containment, repair and forensics in a single integrated platform, ProSight ASM lowers total cost of ownership, simplifies management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with hackers. This requires close co-operation with the victim and the insurance carrier, if any. Services include determining the kind of ransomware involved in the attack; identifying and making contact with the hacker; testing decryption capabilities; budgeting a settlement with the victim and the insurance carrier; negotiating a settlement and timeline with the hacker; checking adherence to anti-money laundering regulations; carrying out the crypto-currency disbursement to the TA; acquiring, reviewing, and using the decryption tool; debugging failed files; creating a pristine environment; remapping and reconnecting drives to match exactly their pre-encryption state; and recovering machines and services.
• Forensic analysis: This process is aimed at learning the ransomware assault's progress throughout the targeted network from start to finish. This history of how a ransomware assault travelled through the network helps you to evaluate the impact and brings to light vulnerabilities in security policies or processes that need to be corrected to avoid future breaches. Forensics entails the review of all logs, registry, GPO, AD, DNS, routers, firewalls, schedulers, and basic Windows systems to look for variations. Forensic analysis is typically given a high priority by the insurance provider. Since forensic analysis can be time consuming, it is critical that other important recovery processes such as business continuity are pursued in parallel. Progent maintains an extensive roster of information technology and data security experts with the knowledge and experience required to carry out activities for containment, business continuity, and data recovery without interfering with forensic analysis.

Contact Progent for Ransomware Cleanup Services in Lawrence
For ransomware recovery expertise in the Lawrence metro area, call Progent at 800-462-8800 or see Contact Progent.