Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way through a target network. Because of this, ransomware attacks are commonly unleashed on weekends and late at night, when support personnel are likely to take longer to become aware of a breach and are less able to mount a quick and coordinated response. The more lateral progress ransomware is able to make within a victim's network, the longer it will require to restore basic operations and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist you to carry out the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware experts can assist organizations in the Lawrence metro area to locate and quarantine infected servers and endpoints and protect clean assets from being compromised.

If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Lawrence
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and infiltrate any available backups. Data synched to the cloud can also be impacted. For a poorly defended network, this can make automated recovery almost impossible and effectively knocks the datacenter back to the beginning. Threat Actors, the hackers responsible for ransomware assault, demand a ransom payment in exchange for the decryption tools required to unlock scrambled data. Ransomware assaults also attempt to steal (or "exfiltrate") files and hackers require an extra settlement in exchange for not posting this data on the dark web. Even if you are able to restore your network to a tolerable date in time, exfiltration can be a big problem depending on the nature of the stolen data.

The restoration process after a ransomware penetration has a number of distinct stages, most of which can be performed concurrently if the recovery workgroup has enough people with the necessary experience.

  • Quarantine: This urgent initial response requires arresting the sideways spread of ransomware within your IT system. The more time a ransomware assault is permitted to run unchecked, the longer and more expensive the restoration process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware response experts. Quarantine activities consist of isolating affected endpoints from the network to restrict the contagion, documenting the IT system, and protecting entry points.
  • Operational continuity: This involves bringing back the network to a basic acceptable degree of functionality with the least delay. This process is typically at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This project also demands the widest array of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, office and mission-critical applications, network topology, and protected remote access management. Progent's recovery team uses state-of-the-art workgroup tools to organize the complicated restoration effort. Progent appreciates the importance of working quickly, continuously, and in unison with a client's management and IT group to prioritize tasks and to get critical resources on line again as quickly as possible.
  • Data recovery: The effort necessary to recover files damaged by a ransomware attack depends on the condition of the network, the number of files that are affected, and what recovery methods are required. Ransomware attacks can take down pivotal databases which, if not gracefully closed, might need to be reconstructed from scratch. This can include DNS and AD databases. Exchange and SQL Server depend on AD, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Some detective work may be required to find clean data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on staff PCs and notebooks that were off line during the ransomware assault.
  • Setting up advanced AV/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and mid-sized businesses the benefits of the same AV technology deployed by some of the world's biggest corporations such as Netflix, Citi, and NASDAQ. By delivering real-time malware filtering, classification, containment, restoration and forensics in one integrated platform, ProSight ASM cuts total cost of ownership, streamlines management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This requires close co-operation with the victim and the insurance carrier, if there is one. Activities include determining the kind of ransomware used in the attack; identifying and establishing communications the hacker persona; verifying decryption capabilities; budgeting a settlement with the ransomware victim and the cyber insurance provider; establishing a settlement amount and schedule with the hacker; confirming compliance with anti-money laundering regulations; overseeing the crypto-currency disbursement to the TA; receiving, learning, and using the decryptor tool; troubleshooting decryption problems; creating a pristine environment; mapping and reconnecting datastores to reflect exactly their pre-encryption condition; and restoring physical and virtual devices and services.
  • Forensics: This process is aimed at uncovering the ransomware attack's storyline across the targeted network from start to finish. This history of the way a ransomware attack travelled through the network assists your IT staff to assess the impact and brings to light vulnerabilities in security policies or processes that should be corrected to prevent future break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to detect variations. Forensics is typically given a top priority by the cyber insurance carrier. Because forensic analysis can be time consuming, it is vital that other key recovery processes like business resumption are executed in parallel. Progent has an extensive roster of information technology and security professionals with the skills required to perform activities for containment, operational resumption, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has provided remote and onsite network services throughout the U.S. for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have earned advanced certifications in foundation technology platforms including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity consultants have earned prestigious certifications such as CISM, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial and Enterprise Resource Planning software. This scope of skills allows Progent to salvage and consolidate the undamaged pieces of your IT environment after a ransomware attack and reconstruct them rapidly into a viable system. Progent has collaborated with top insurance providers like Chubb to help organizations recover from ransomware attacks.

Contact Progent for Ransomware Recovery Expertise in Lawrence
For ransomware system recovery consulting in the Lawrence area, call Progent at 800-462-8800 or see Contact Progent.



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    Progent's Cisco CCIE-certified IP phone and video IP phone consultants can help your business to integrate, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent offers expertise for all versions of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Unified CM, formerly named CallManager, or with Unified Communications Manager Express (CME) to create a state-of-the-art IP-PBX environment for unified messaging and company-wide collaboration. Progent can also assist you to install Cisco Unified CM applications like Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact solution. Progent can deliver support with any facet of Cisco VoIP Phone integration including designing dial plans, setting up SIP gateways, deploying ISR routers with CUBE internetworking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.

  • Award Winning Lawrence Sodinokibi Ransomware Removal Lawrence-Lowell, MA
  • SQL Server 2019 and Amazon Marketplace Web Service Remote Technical Support SQL Server 2019 Security and Compliance Professional
  • SQL Server Analysis Services Consultant Microsoft Certified Partner Online Support Services SQL Server Analysis Services
  • Security Consultant Symantec Security Symantec Security Consultant
  • Server Integrators SQL Server Lawrence-Andover, MA SQL Server 2019 Information Technology Manager Lawrence-Lowell, MA
  • Setup and Support Supplemental Call Center Cost Savings Network Consultant Extended Call Center Economics
  • SharePoint 2019 Hybrid Search IT Consultant SharePoint 2019 and SQL Server Computer Consultants
  • SharePoint Online Support SharePoint Server 2003 Support Services
  • SharePoint Server 2010 Network Consultant SharePoint InfoPath Forms Services IT Services

  • Consultants ProSight Behavior-based Ransomware Detection
    Ryuk ransomware protection and recovery Consultancy

    ProSight Active Security Monitoring is an endpoint protection (EPP) service that incorporates next generation behavior-based machine learning technology by SentinelOne to guard endpoints as well as physical and virtual servers against new malware attacks such as ransomware and email phishing, which routinely get by legacy signature-matching AV products. ProSight Active Security Monitoring safeguards on-premises and cloud-based resources and offers a unified platform to automate the complete malware attack lifecycle including filtering, identification, mitigation, remediation, and post-attack forensics. Top features include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats.

  • Skype for Business Chat Engineers Skype for Business and Quality Dashboard Professional
  • Small Business Computer Consulting Firms Small Offices Security Consultant
  • Solaris Online Support Outsourcing Linux Remote Technology Professional
  • Sun Solaris Consulting System Engineers UNIX
  • Support Consultants BlackBerry Exchange Lawrence-Nashua Lawrence, Massachusetts, U.S.A. Tech Services BlackBerry BES
  • Support and Integration Hornetsecurity Altaro VM Backup Local Altaro VM Backup Encryption Support and Setup
  • Support and Integration Red Hat Linux, Solaris, UNIX Lawrence-Essex County Suse Linux, Solaris, UNIX Network Consulting Lawrence MA-Manchester NH
  • Symantec Raptor Cybersecurity Team Symantec Firewall Firewall Setup

  • Top Ranked Firepower Help and Support
    Firesight Professional

    Progent's Cisco-premier CCIE network experts can assist your company to maintain your legacy PIX 500 or ASA 5500 firewalls and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, integrate, tune, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services

  • Symantec Raptor Network Security Auditing Symantec Security Compliance Audit

  • Services Private Cloud Virtual Datacenter Hosting
    ProSight Private Cloud Hosting Services Engineers

    Progent's ProSight Virtual Hosting and Management service provides comprehensive hosting of a small or mid-size company's production servers in an environment that delivers the highest degree of dependability and scalability and is in addition simple to move to another host. ProSight Virtual Hosting and management services are built upon proven virtualization techniques that allow small and midsize businesses with multi- platform IT systems to save significantly on the costs of capital investments, infrastructure support, and IT administration while achieving world-class reliability and an unprecedented level of vendor flexibility.

  • Tech Spam Filtering Support Team Microsoft Exchange Server 2003
  • Technical Support Services At Home Workers Data Protection Offsite Employees Data Protection Technical Support
  • Lawrence Lockbit Crypto-Ransomware System-Rebuild Lawrence-Lowell, MA
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  • Lawrence Maze Ransomware Mitigation Lawrence
  • Telecommuters Assistance near Lawrence - VoIP Systems Guidance Lawrence-Essex County, Massachusetts Lawrence Work from Home Employees VoIP Systems Consulting Experts Lawrence, Massachusetts-Manchester, New Hampshire
  • Teleworkers Lawrence Consulting and Support Services - Setup Consultants Lawrence-Lowell, MA Telecommuters Consultants nearby Lawrence - Setup Consulting and Support Services Lawrence-Middlesex County

  • Cloud Network Infrastructure Management Tech
    Cisco Cloud Network Management Technical Support Group

    Progent's Cisco-Certified network consultants can assist you to use Cisco's management utilities along with a variety of powerful third-party applications to create a comprehensive network management solution in order to keep your environment operating smoothly, fully utilize limited resources, protect your data, recover quickly from hardware failure or malicious assaults, and allow you to add or repurpose network resources sensibly and economically as your business grows.

  • Top Lawrence Spora Crypto-Ransomware Operational Recovery Lawrence-Essex County, Massachusetts, US
  • Top Quality Dynamics GP Partner near me in Lawrence - Implementation Experts Lawrence-Middlesex County, Massachusetts Lawrence Microsoft Dynamics GP Implementation Consultants
  • Top Quality ISA Server Support and Setup Integration ISA 2004 Enterprise Edition Server

  • Integration SCVMM 2012 and VMware
    SCVMM 2012 Security and Compliance Network Engineer

    Progent can assist organizations of any size to adhere to leading practices to configure System Center 2012 Virtual Machine Manager hosts, fabric, storage, and library resources; plan, integrate, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring and reporting. Progent can help your business to upgrade from a legacy release of System Center Virtual Machine Manager or from another management platform, and Progent can help you to optimize and repair your current SCVMM ecosystem to make sure you get the highest possible business value.

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  • Top Ranked Online Photoshop Training Server Installation Consultant Services Online Microsoft Office 365 Training

  • CISSP-ISSAP Security Architecture Consulting Services
    Cybersecurity Architecture Specialist

    Progent's ISSAP Certified security experts, or Information Systems Security Architecture Professionals, are experts who have been awarded ISSAP status through rigorous examination and extensive experience with information security design. ISSAP consultants possess comprehensive knowledge of access management mechanisms and methodologies, telecommunications and network infrastructure security, cryptography, requirements analysis, BCP and disaster recovery, and physical security. Progent's ISSAP-premier security consultants can help your company with all aspects of architecture security.

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  • Top Ranked SQL Server Analysis Services Contract Programmer Power Query Development Firm
  • Urgent scom 2016 agents Consulting scom 2016 management servers Online Support
  • Virtual Server Technology Technology Professional Mission Critical IT Applications Network Consultant
  • WatchGuard Firebox M5600 Firewall Testing WatchGuard Firebox M-Series Firewall Technology Consulting Services
  • Windows Information Technology Integrators Technical Support Companies Microsoft Windows Server 2019 Lawrence MA

  • Support Double-Take Backup and Restore
    Double-Take Software Online Consulting

    DoubleTake/Carbonite Software publishes a selection of tools intended to deliver small businesses a range of cost-effective solutions for replicating and restoring business-critical applications such as Microsoft Exchange Server, SQL, Blackberry, and Microsoft Office SharePoint. Progent's business continuity planning consultants have extensive backgrounds incorporating DoubleTake/Carbonite products into small company IT networks to create an advanced level of availability and business continuity readiness at an affordable cost.

  • Windows Server 2016 Computer Engineer Windows Server 2016 Support Services

  • Best IT Consultant Meraki Traffic Shaping
    Meraki Wi-Fi AP Management On-site Technical Support

    Progent's Cisco-certified Wi-Fi networking consultants can provide remote and on-premises consulting and troubleshooting services to assist you to plan, configure, manage, optimize, and debug Wi-Fi deployments that incorporate Cisco's Meraki APs. Progent's experts can also assist your organization to design and deploy hybrid networks that integrate on-premises and cloud-based services and that deliver easy access, enhanced protection, streamlined management, and dependable operation for all your mobile and desktop devices.

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  • Microsoft Office 2000 Technology Providers
    Network Assessment Microsoft Office 2000

    Progent imposes no service activation charge and requires no retainer for support services provided during normal working hours. Progent's small granularity avoids large bills for fast repairs so you won't be tempted to permit minor problems to fester. .

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  • Work from Home Helpdesk Integration Services Remote Employees Helpdesk Services Setup and Support

  • Hornetsecurity Altaro VM Backup Local Consulting
    IT Services Altaro VM Backup Planning

    Altaro VM Backup provides small and mid-size organizations a reliable and budget-friendly solution for backing up and recovering Hyper-V and VMware-based VMs. Altaro VM Backup can be used for local, offsite, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Microsoft Azure Block Blob storage. Top features include industry-leading inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular recovery options for individual files and emails, support for Windows Server Cluster Shared Volumes and for VMware vCenter for managing larger deployments, and support for Microsoft VSS technology to back up live VMs with zero downtime. Progent is an Altaro partner and offers a broad array of consulting services to assist you to design, deploy, manage and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup.

  • XenServer Virtualization Engineers Citrix Virtual Server Professional

  • Exchange 2010 Upgrade Consult
    Exchange Server 2010 Upgrade Consulting Services

    Progent can provide comprehensive support for each step of your Microsoft Exchange Server 2010 upgrade with services that include end-to-end project management services, site analysis, project design and documentation, specification of all new software licenses and equipment needed, recommended vendor sourcing, system testing at client location or at Progent's testing lab, managing transitional coexistence of Microsoft Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the previous system, and training for client's IT staff and users.

  • Zero Downtime Branch office Connections Professionals Information Technology Consulting Non-stop Interoffice Connectivity
  • Zero Downtime Data Center Consultant Services Consultant Fault Tolerant Colo
  • client credential management Consulting Services Largest Consulting ProSight network asset documentation management

  • Exchange 2016 Upgrade Computer Engineer
    24/7/365 IT Consultant Microsoft Exchange Server 2016 Migration Planning

    Progent can help your business in any and all facets of your migration to Microsoft Exchange 2016 including designing high availability infrastructure for a local, Microsoft cloud connected or hybrid deployment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V design; specifying storage requirements for your VMs, mailbox databases and logs; configuring HLB for fault-tolerant client access services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; preparing your firewall; resolving SSL issues; providing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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  • wireless VoIP phone integration Support and Setup CCNP Expert Certified Configuration Wi-Fi IP phone integration

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