Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware needs time to work its way through a target network. Because of this, ransomware attacks are commonly unleashed on weekends and late at night, when support personnel are likely to take longer to become aware of a breach and are less able to mount a quick and coordinated response. The more lateral progress ransomware is able to make within a victim's network, the longer it will require to restore basic operations and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to assist you to carry out the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware experts can assist organizations in the Lawrence metro area to locate and quarantine infected servers and endpoints and protect clean assets from being compromised.
If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Offered in Lawrence
Current variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and infiltrate any available backups. Data synched to the cloud can also be impacted. For a poorly defended network, this can make automated recovery almost impossible and effectively knocks the datacenter back to the beginning. Threat Actors, the hackers responsible for ransomware assault, demand a ransom payment in exchange for the decryption tools required to unlock scrambled data. Ransomware assaults also attempt to steal (or "exfiltrate") files and hackers require an extra settlement in exchange for not posting this data on the dark web. Even if you are able to restore your network to a tolerable date in time, exfiltration can be a big problem depending on the nature of the stolen data.
The restoration process after a ransomware penetration has a number of distinct stages, most of which can be performed concurrently if the recovery workgroup has enough people with the necessary experience.
- Quarantine: This urgent initial response requires arresting the sideways spread of ransomware within your IT system. The more time a ransomware assault is permitted to run unchecked, the longer and more expensive the restoration process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware response experts. Quarantine activities consist of isolating affected endpoints from the network to restrict the contagion, documenting the IT system, and protecting entry points.
- Operational continuity: This involves bringing back the network to a basic acceptable degree of functionality with the least delay. This process is typically at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This project also demands the widest array of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, office and mission-critical applications, network topology, and protected remote access management. Progent's recovery team uses state-of-the-art workgroup tools to organize the complicated restoration effort. Progent appreciates the importance of working quickly, continuously, and in unison with a client's management and IT group to prioritize tasks and to get critical resources on line again as quickly as possible.
- Data recovery: The effort necessary to recover files damaged by a ransomware attack depends on the condition of the network, the number of files that are affected, and what recovery methods are required. Ransomware attacks can take down pivotal databases which, if not gracefully closed, might need to be reconstructed from scratch. This can include DNS and AD databases. Exchange and SQL Server depend on AD, and many ERP and other mission-critical platforms depend on Microsoft SQL Server. Some detective work may be required to find clean data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on staff PCs and notebooks that were off line during the ransomware assault.
- Setting up advanced AV/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and mid-sized businesses the benefits of the same AV technology deployed by some of the world's biggest corporations such as Netflix, Citi, and NASDAQ. By delivering real-time malware filtering, classification, containment, restoration and forensics in one integrated platform, ProSight ASM cuts total cost of ownership, streamlines management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This requires close co-operation with the victim and the insurance carrier, if there is one. Activities include determining the kind of ransomware used in the attack; identifying and establishing communications the hacker persona; verifying decryption capabilities; budgeting a settlement with the ransomware victim and the cyber insurance provider; establishing a settlement amount and schedule with the hacker; confirming compliance with anti-money laundering regulations; overseeing the crypto-currency disbursement to the TA; receiving, learning, and using the decryptor tool; troubleshooting decryption problems; creating a pristine environment; mapping and reconnecting datastores to reflect exactly their pre-encryption condition; and restoring physical and virtual devices and services.
- Forensics: This process is aimed at uncovering the ransomware attack's storyline across the targeted network from start to finish. This history of the way a ransomware attack travelled through the network assists your IT staff to assess the impact and brings to light vulnerabilities in security policies or processes that should be corrected to prevent future break-ins. Forensics involves the examination of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to detect variations. Forensics is typically given a top priority by the cyber insurance carrier. Because forensic analysis can be time consuming, it is vital that other key recovery processes like business resumption are executed in parallel. Progent has an extensive roster of information technology and security professionals with the skills required to perform activities for containment, operational resumption, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has provided remote and onsite network services throughout the U.S. for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have earned advanced certifications in foundation technology platforms including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity consultants have earned prestigious certifications such as CISM, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial and Enterprise Resource Planning software. This scope of skills allows Progent to salvage and consolidate the undamaged pieces of your IT environment after a ransomware attack and reconstruct them rapidly into a viable system. Progent has collaborated with top insurance providers like Chubb to help organizations recover from ransomware attacks.
Contact Progent for Ransomware Recovery Expertise in Lawrence
For ransomware system recovery consulting in the Lawrence area, call Progent at 800-462-8800 or see Contact Progent.