Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Senior Ransomware Consultant
Ransomware needs time to work its way across a network. Because of this, ransomware assaults are commonly launched on weekends and late at night, when support personnel may take longer to recognize a breach and are less able to organize a quick and forceful response. The more lateral movement ransomware can achieve within a target's system, the longer it takes to restore core IT services and scrambled files and the more information can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to assist you to complete the time-critical first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineer can help businesses in the Lawrence area to identify and isolate infected devices and guard undamaged assets from being compromised.
If your system has been penetrated by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Lawrence
Modern variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and attack any accessible backups. Data synched to the cloud can also be impacted. For a vulnerable environment, this can make system recovery nearly impossible and effectively throws the IT system back to square one. Threat Actors, the hackers behind a ransomware assault, insist on a settlement payment in exchange for the decryption tools required to recover scrambled data. Ransomware attacks also attempt to exfiltrate information and hackers demand an extra ransom in exchange for not publishing this information on the dark web. Even if you are able to rollback your system to an acceptable point in time, exfiltration can be a big problem depending on the sensitivity of the downloaded information.
The restoration work subsequent to ransomware penetration has a number of crucial stages, the majority of which can be performed in parallel if the response team has enough members with the necessary skill sets.
- Containment: This urgent first response involves arresting the sideways spread of the attack across your IT system. The more time a ransomware attack is allowed to go unrestricted, the longer and more costly the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware response experts. Containment activities consist of cutting off affected endpoint devices from the rest of network to minimize the contagion, documenting the IT system, and protecting entry points.
- Operational continuity: This involves restoring the network to a minimal acceptable degree of capability with the least delay. This effort is usually the top priority for the targets of the ransomware assault, who often perceive it to be an existential issue for their business. This activity also requires the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and smart phones, databases, office and line-of-business apps, network topology, and protected endpoint access management. Progent's recovery experts use state-of-the-art workgroup platforms to organize the multi-faceted recovery process. Progent appreciates the importance of working rapidly, continuously, and in unison with a customer's managers and IT group to prioritize activity and to put critical resources back online as quickly as possible.
- Data recovery: The work necessary to recover files damaged by a ransomware assault varies according to the state of the network, how many files are affected, and what recovery techniques are needed. Ransomware assaults can destroy key databases which, if not gracefully closed, may need to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server depend on AD, and many financial and other mission-critical applications are powered by Microsoft SQL Server. Often some detective work could be needed to locate undamaged data. For instance, non-encrypted OST files may have survived on staff PCs and laptops that were off line during the ransomware assault.
- Setting up modern antivirus/ransomware defense: Progent's ProSight ASM offers small and mid-sized businesses the advantages of the identical anti-virus technology deployed by some of the world's biggest corporations including Walmart, Visa, and NASDAQ. By providing in-line malware filtering, classification, mitigation, restoration and analysis in a single integrated platform, Progent's ASM lowers total cost of ownership, streamlines administration, and expedites operational continuity. The next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
- Negotiating a settlement with the hacker Progent has experience negotiating settlements with threat actors. This calls for working closely with the victim and the insurance carrier, if there is one. Services consist of establishing the kind of ransomware used in the attack; identifying and making contact with the hacker; testing decryption tool; budgeting a settlement with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and schedule with the hacker; confirming adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the TA; acquiring, reviewing, and using the decryptor utility; troubleshooting failed files; creating a clean environment; mapping and connecting drives to reflect exactly their pre-encryption state; and reprovisioning computers and software services.
- Forensic analysis: This process involves learning the ransomware attack's progress across the targeted network from start to finish. This history of how a ransomware assault travelled through the network assists your IT staff to evaluate the impact and brings to light weaknesses in rules or processes that should be rectified to avoid later break-ins. Forensics entails the review of all logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, schedulers, and basic Windows systems to detect anomalies. Forensic analysis is usually assigned a high priority by the insurance carrier. Since forensic analysis can be time consuming, it is critical that other key recovery processes like business continuity are performed concurrently. Progent maintains a large team of IT and cybersecurity experts with the knowledge and experience needed to perform the work of containment, operational resumption, and data restoration without disrupting forensics.
Progent has provided online and onsite network services throughout the United States for more than 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have been awarded high-level certifications in foundation technology platforms including Cisco networking, VMware, and major distributions of Linux. Progent's data security consultants have earned internationally recognized certifications including CISA, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial management and Enterprise Resource Planning application software. This scope of skills allows Progent to salvage and consolidate the surviving parts of your information system after a ransomware attack and rebuild them quickly into a viable system. Progent has collaborated with top cyber insurance carriers like Chubb to assist organizations clean up after ransomware assaults.
Contact Progent for Ransomware Recovery Consulting in Lawrence
For ransomware system restoration consulting services in the Lawrence metro area, call Progent at 800-462-8800 or visit Contact Progent.