Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way across a target network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when IT personnel are likely to be slower to recognize a breach and are less able to organize a rapid and forceful response. The more lateral movement ransomware can achieve inside a victim's system, the longer it takes to recover core operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to complete the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineers can help businesses in the Lawrence area to locate and quarantine infected servers and endpoints and protect undamaged assets from being penetrated.

If your network has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Lawrence
Modern variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and invade any available system restores. Data synched to the cloud can also be corrupted. For a vulnerable environment, this can make automated restoration almost impossible and effectively knocks the datacenter back to the beginning. Threat Actors, the cybercriminals responsible for ransomware attack, insist on a settlement fee for the decryption tools needed to unlock scrambled data. Ransomware assaults also try to exfiltrate files and TAs demand an extra payment in exchange for not posting this data on the dark web. Even if you are able to restore your system to an acceptable date in time, exfiltration can pose a big problem depending on the nature of the stolen information.

The recovery work subsequent to ransomware penetration has a number of crucial phases, the majority of which can proceed in parallel if the recovery workgroup has a sufficient number of members with the necessary skill sets.

  • Quarantine: This urgent first step requires arresting the sideways progress of the attack within your IT system. The longer a ransomware attack is allowed to run unchecked, the more complex and more expensive the recovery effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery experts. Quarantine activities consist of isolating infected endpoints from the network to minimize the spread, documenting the IT system, and securing entry points.
  • Operational continuity: This involves bringing back the IT system to a minimal acceptable level of capability with the shortest possible delay. This effort is typically the top priority for the victims of the ransomware attack, who often see it as a life-or-death issue for their company. This activity also demands the broadest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, productivity and line-of-business apps, network architecture, and secure endpoint access. Progent's recovery team uses advanced collaboration platforms to coordinate the multi-faceted restoration process. Progent understands the urgency of working quickly, tirelessly, and in unison with a customer's management and network support staff to prioritize activity and to put critical resources on line again as quickly as possible.
  • Data restoration: The work required to restore files impacted by a ransomware assault depends on the state of the network, how many files are encrypted, and what restore methods are required. Ransomware assaults can take down pivotal databases which, if not gracefully closed, might need to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on AD, and many ERP and other business-critical platforms are powered by Microsoft SQL Server. Often some detective work could be required to find undamaged data. For example, non-encrypted Outlook Email Offline Folder Files may exist on employees' desktop computers and notebooks that were off line at the time of the attack.
  • Implementing modern antivirus/ransomware protection: ProSight ASM incorporates SentinelOne's behavioral analysis technology to offer small and mid-sized companies the benefits of the same AV technology used by some of the world's biggest enterprises such as Walmart, Citi, and Salesforce. By delivering in-line malware filtering, identification, mitigation, restoration and forensics in one integrated platform, Progent's ProSight Active Security Monitoring cuts TCO, streamlines administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with threat actors. This requires working closely with the ransomware victim and the cyber insurance carrier, if there is one. Activities include determining the kind of ransomware involved in the assault; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the insurance provider; negotiating a settlement amount and schedule with the TA; checking compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency transfer to the TA; acquiring, reviewing, and using the decryptor utility; troubleshooting decryption problems; building a pristine environment; remapping and reconnecting datastores to match exactly their pre-encryption condition; and restoring computers and software services.
  • Forensics: This activity involves learning the ransomware attack's progress across the targeted network from start to finish. This audit trail of how a ransomware attack travelled through the network helps you to assess the impact and highlights gaps in policies or processes that need to be rectified to avoid later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for anomalies. Forensic analysis is typically given a top priority by the cyber insurance provider. Because forensic analysis can be time consuming, it is vital that other key recovery processes such as business resumption are pursued concurrently. Progent maintains an extensive roster of IT and data security experts with the skills required to perform activities for containment, business resumption, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has delivered remote and onsite IT services across the United States for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have been awarded high-level certifications in foundation technologies such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications including CISA, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial management and Enterprise Resource Planning software. This broad array of expertise gives Progent the ability to salvage and integrate the undamaged parts of your network following a ransomware attack and rebuild them quickly into a viable network. Progent has collaborated with top cyber insurance providers like Chubb to help businesses clean up after ransomware assaults.

Contact Progent for Ransomware Recovery Consulting in Lawrence
For ransomware recovery expertise in the Lawrence metro area, phone Progent at 800-462-8800 or visit Contact Progent.



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    Progent's wireless site survey services assist you to design, deploy and debug a Wi-Fi network adapted to your facilities, providing your business a WLAN that delivers the reception, performance, capacity, security, and hand-off capability your company requires.

  • Remote Troubleshooting Windows 7 Security Windows 7 Upgrade Specialists
  • Remote Workforce VoIP Technology Consulting Services 24/7/365 Remote Employees VoIP Online Troubleshooting

  • Citrix desktop virtualization Professionals
    Citrix XenDesktop desktop virtualization Specialist

    Citrix has developed a comprehensive family of platforms that provide advanced manageability, scalability, and performance for virtualizing servers and for server-based delivery of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For creating and managing virtual servers, Citrix has developed Citrix XenServer and Essentials for Hyper-V. Progent's Citrix-certified engineers can assist you to assess the strategic advantages of Citrix technology and can help you design, validate, deploy, troubleshoot, and maintain Citrix virtualization platforms.

  • Remote Working Computer Consultant After Hours Helpdesk for at Home Workforce Network Engineer
  • SCCM 2012 Troubleshooting IT Consultant SCCM 2012 Software Inventory Information Technology Consulting
  • SCCM Software Inventory Network Engineer SCCM MDM Technology Consulting Services

  • Support Services Altaro Office 365 Teams Chat Backup
    Setup and Support Altaro Office 365 OneDrive Backup

    Progent is a certified Altaro partner and can design and manage a deployment of Altaro Office 365 Backup to safeguard your Office 365 mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, plus user and group Teams Chats.

  • SCDPM 2012 Migration Support and Integration SCDPM 2012 Security Specialist
  • SCDPM 2012 Planning Troubleshooting SCDPM 2012 Security IT Services

  • Computer Engineer Work at Home Cybersecurity
    Offsite Employees Endpoint Security Consultant Services

    Progent can assist small and mid-size companies to install endpoint device security defense solutions and provide cleanup expertise required for remote workers.

  • SD-WAN Services Computer Consultants ISR G2 Routers Remote Consulting
  • Emergency Ryuk Remote Crypto-Ransomware Remediation Services Lawrence Lawrence, MA
  • SQL Server 2016 Data Warehousing Setup and Support SQL Server 2016 OLTP Onsite Technical Support
  • SQL Server 2017 and Windows Server 2012 R2 Consulting IT Consulting SQL Server 2017 Mobile Reports
  • SQL Server 2017 on Linux Onsite Technical Support SQL Server 2017 Application Migration Support
  • SQL Server 2019 Security and Compliance Integration Services Consultant SQL Server 2019 Enterprise
  • Security Protection Bulletins Secure Critical Security Protection Bulletins Cybersecurity Firms
  • Lawrence Snatch Crypto-Ransomware System-Rebuild Lawrence
  • Server Management Professional Virtual Server Technology Services
  • Services Documentation Consulting Services Service Reports IT Consultant
  • Services Spora ransomware recovery Snatch ransomware recovery Technology Professional
  • Services VMware Site Recovery Manager and NSX Integration Immediate VMware Cross vCenter NSX Consultant
  • SharePoint 2016 Migration IT Services MCSE Expert Certified Professionals SharePoint 2016 Migration
  • SharePoint Server 2007 Remote Technical Support Microsoft Office SharePoint Server 2013 Onsite Technical Support
  • SharePoint Server 2016 Consulting Services Office SharePoint Server 2010 Computer Consultants
  • Shared Help Desk Economics Support and Integration Extended Call Desk Costs Online Troubleshooting

  • Microsoft Exchange Server 2010 Upgrade Consultant
    Consultancy Microsoft Exchange Server 2010 Upgrade

    Progent's Microsoft-certified engineers can deliver low-cost online and on-premises help to carry out your migration to Exchange Server 2010, produce thorough documentation of your upgraded email environment, educate your IT team and users to get them up to speed rapidly on Exchange Server 2010, and provide continuing management consulting and engineering support. Progent's consultants can also help you upgrade from Microsoft Exchange 2010 to Exchange Server 2013 or Exchange Server 2016.

  • Small Offices Onsite Computer Services Small Business Network Recovery
  • Software patch management Engineer Consultant Services Software patch management
  • Solaris Consultant Sun Solaris Support Services

  • Check Point 3000 Firewalls Auditor
    Check Point 15000 Firewalls Security Tech Services

    Progent's Check Point Software firewall experts can help you plan, deploy, and manage firewall solutions built around Check Point NGFW firewall appliances and Check Point's subscription-based security services. Progent can also help you maintain older Check Point firewalls or upgrade smoothly to Check Point's modern security gateways.

  • Specialist Windows Server 2022 with Linux Remote Online Help Windows Server 2022 Hotpatching
  • Specialists Smartphone patch management Cisco switch patch management Professionals
  • Specialists virtual application delivery Citrix NetScaler IT Services

  • Zero Downtime Clustered Servers Computer Consultants
    High-Availability Clustered Servers Consultant

    Progent offers Microsoft Windows 2003 Cluster Server support to help your company utilize zero-downtime server clusters designed to deliver 24x7 operation. Clustered Windows servers for high-availability networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster Server, and Microsoft Exchange Cluster. By assisting you t create high availability server clustering environments powered by Windows Server Cluster 2003, Progentís Certified Windows consultants make sure that your high availability clustered servers are set up to maximize the competitive value of your IT system.

  • Sun Solaris Configuration Solaris Consulting
  • Sun Solaris Network Consulting 24/7 Solaris Security Auditing
  • Lawrence Sodinokibi Crypto-Ransomware System-Rebuild Lawrence-Middlesex County, Massachusetts
  • Support Small Business WAP551 Small Business WAP321 Computer Consulting
  • Support and Help SQL Server 2019 R Services 24-7 Microsoft Certified Expert Computer Consultant SQL Server 2019 SSAS
  • System Center 2016 Amazon AWS Integration Remote Consulting System Center 2016 and Intune Setup and Support
  • Lawrence WannaCry Crypto-Ransomware System-Rebuild Lawrence-Manchester
  • Technical Support Microsoft Windows 7 Upgrade Microsoft Windows 7 Computer Consultants
  • Technology Consulting Services SQL Server 2012 IT Consultant SQL Server 2012 AlwaysOn Availability Groups
  • Technology Consulting Support Desk Sharing Co-managed Help Desk Support Outsourcing

  • MS SQL Network Security Evaluation
    Microsoft SQL Consult

    Progent's Microsoft-certified SQL Server programmers and database administrators offer online consulting to assist businesses of any size to build, manage, and troubleshoot applications powered by Microsoft's SQL Server platform and .NET architecture. Progent's SQL Server consultants can provide support for any phase of application development in environments that can include small business or departmental databases to N-tier VLDB applications and data warehousing.

  • Telecommuter Solutions Information Technology Consulting Call Desk for Remote Workers On-site Support
  • Telecommuter Solutions Online Technical Support Remote Workers Computer Consultants
  • Telepresence Consulting Services Cisco VoIP Specialists
  • Telepresence Technical Consultant IP Communications Support Services

  • After Hours Intune Certification Management Engineer
    Mobile Device Management Help and Support

    Progent's Microsoft-certified Intune consultants can assist you to understand the business value of adopting Intune for administering your web-facing mobile computers including notebooks, phones, and tablets powered by Windows, iOS, and Google Android. Progent can help you to configure security policies, plan and deploy test systems to confirm the benefits of Intune for your network, deploy Intune across your enterprise, combine Intune with SCCM for single-console change management, and provide ongoing support for your Intune deployment.

  • Testing Juniper Firewall/VPN Juniper Firewall/VPN Firewall Setup

  • Conti ransomware recovery Consulting Services
    Technology Professional Sodinokibi ransomware recovery

    Progent's seasoned ransomware recovery consultants can help your business to rebuild a network damaged by a ransomware virus such as Ryuk, Dharma, NotPetya, or MongoLock.

  • Top ProSight network infrastructure documentation management Consulting Services Consultancy ProSight domain management
  • Top Quality Wireless Site Survey Network Consulting 802.11x Wi-Fi Site Survey Consulting Services
  • Award Winning Lawrence Egregor Ransomware Data-Recovery Lawrence-Lowell, MA
  • Top Ranked NetApp MetroCluster Consultancy Urgent Engineers NetApp MetroCluster Disk Pools
  • Ubiquiti UniFi Controller Consultants Top Ranked Technology Professional Ubiquiti UniFi switch
  • Urgent Altaro VM Backup and VMware Support Outsourcing Altaro VM Backup Restore Remote Support Services
  • Urgent Lawrence Locky Crypto-Ransomware System-Restoration Lawrence-Hillsborough County, MA
  • Urgent Cisco ASA Configuration Network Consultants Online Technical Support ASA and PIX Firewalls
  • VMM Self-Service Portal Support and Help System Center 2012 R2 Virtual Machine Manager Help and Support
  • Lawrence Sodinokibi Ransomware Cleanup Lawrence
  • VMware Site Recovery Manager Compliance Professional VMware Site Recovery Manager and NSX Consulting
  • WatchGuard Fireware Network Intrusion Penetration Testing WatchGuard Firebox M670 Firewall Testing
  • Windows 11 Configuration Remote Consulting Engineer Windows 11 and TCP
  • Windows 2000 Integration Support MCSE Expert Certified Windows 2000 Server Technology Consulting Services
  • Lawrence Nephilim Ransomware Cleanup Lawrence
  • Windows Server 2012 On-site IT Support Lawrence-Andover, MA Software Outsourcing Consultant Windows Server 2012 Lawrence Massachusetts
  • Windows Server 2022 Container Image Integration Microsoft Certified Expert Windows Server 2022 DNS-over-HTTPS Computer Consultant
  • Windows Server 2022 High Availability Onsite Technical Support Windows Server 2022 Disaster Recovery IT Services
  • Wireless Network Engineer wireless IP phone integration IT Consulting
  • Work at Home Employees Assistance in Lawrence - Integration Solutions Assistance Lawrence-Essex County 24/7 At Home Workforce Lawrence Consulting and Support Services - Connectivity Solutions Consulting Experts Lawrence
  • Work at Home Employees Lawrence Expertise - Help Desk Call Center Outsourcing Consultants Lawrence-Essex County, Massachusetts Work at Home Employees Lawrence Consulting Services - Call Desk Outsourcing Expertise Lawrence, MA
  • iPad and iCloud Computer Engineer Mac Lion Networking Technical Support Services

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