Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a target network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when IT staff may be slower to recognize a break-in and are least able to mount a rapid and forceful response. The more lateral progress ransomware can manage inside a target's network, the longer it will require to recover core IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first phase in responding to a ransomware attack by containing the malware. Progent's online ransomware experts can assist organizations in the Scottsdale area to identify and quarantine breached devices and guard undamaged assets from being compromised.

If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Scottsdale
Current variants of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and attack any accessible backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make system recovery nearly impossible and effectively throws the IT system back to the beginning. Threat Actors, the cybercriminals responsible for ransomware attack, insist on a settlement payment for the decryption tools needed to recover encrypted data. Ransomware attacks also try to exfiltrate information and TAs require an extra ransom for not publishing this information or selling it. Even if you are able to rollback your system to a tolerable point in time, exfiltration can pose a big problem depending on the sensitivity of the downloaded data.

The recovery work subsequent to ransomware penetration involves several crucial stages, the majority of which can proceed in parallel if the recovery team has enough people with the necessary experience.

  • Quarantine: This urgent first response requires blocking the sideways progress of the attack within your IT system. The longer a ransomware attack is permitted to run unrestricted, the more complex and more expensive the restoration process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment activities consist of cutting off infected endpoint devices from the network to block the spread, documenting the environment, and protecting entry points.
  • Operational continuity: This covers restoring the IT system to a basic useful degree of functionality with the least downtime. This effort is typically the highest priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also requires the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and mission-critical apps, network architecture, and safe remote access. Progent's recovery team uses advanced workgroup tools to coordinate the complex recovery process. Progent appreciates the urgency of working quickly, tirelessly, and in unison with a customer's managers and IT group to prioritize activity and to put essential services back online as quickly as possible.
  • Data recovery: The effort required to restore data impacted by a ransomware attack depends on the state of the systems, how many files are affected, and which recovery methods are required. Ransomware attacks can destroy pivotal databases which, if not properly shut down, may need to be reconstructed from scratch. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other mission-critical platforms depend on SQL Server. Some detective work may be required to locate clean data. For example, non-encrypted OST files may exist on staff PCs and notebooks that were off line during the assault.
  • Setting up modern AV/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and mid-sized businesses the advantages of the identical AV technology used by many of the world's largest enterprises including Netflix, Visa, and NASDAQ. By delivering in-line malware filtering, detection, mitigation, repair and analysis in one integrated platform, Progent's ProSight ASM lowers total cost of ownership, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This requires close co-operation with the victim and the insurance provider, if any. Services consist of determining the type of ransomware involved in the assault; identifying and making contact with the hacker persona; verifying decryption capabilities; budgeting a settlement with the victim and the cyber insurance carrier; negotiating a settlement and timeline with the hacker; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the hacker; receiving, reviewing, and operating the decryptor tool; debugging failed files; building a pristine environment; mapping and reconnecting datastores to reflect exactly their pre-encryption condition; and recovering computers and services.
  • Forensic analysis: This activity involves discovering the ransomware attack's progress throughout the targeted network from start to finish. This audit trail of how a ransomware assault progressed within the network helps you to assess the impact and brings to light shortcomings in security policies or processes that need to be corrected to prevent future breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to look for anomalies. Forensics is usually given a top priority by the cyber insurance carrier. Because forensics can be time consuming, it is vital that other key activities such as operational resumption are executed in parallel. Progent maintains an extensive roster of information technology and security professionals with the knowledge and experience required to carry out the work of containment, operational resumption, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has provided online and on-premises network services across the U.S. for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned high-level certifications in foundation technologies including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications including CISA, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial and ERP application software. This scope of skills allows Progent to identify and integrate the undamaged parts of your network following a ransomware attack and rebuild them rapidly into a viable network. Progent has worked with top cyber insurance providers like Chubb to assist organizations clean up after ransomware assaults.

Contact Progent for Ransomware Recovery Services in Scottsdale
For ransomware recovery expertise in the Scottsdale area, phone Progent at 800-462-8800 or see Contact Progent.

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    Progent's Microsoft Premier engineers can provide world-class consulting for major implementations of Microsoft Exchange 2007. Progent's experts can help you prepare for multi-site Exchange installations or updates and can provide onsite personnel to assist enterprises with deployments of Microsoft Exchange in the or any area served by Progent's consultants.

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  • MCSE Expert Certified Windows 10 Pilot Testing Consultants
    Windows 10 Security Integration Services

    Progent's Windows consultants can assist organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from any earlier release of Windows. Remote and on-premises assessment and upgrade services for Microsoft Windows 10 provided by Progent include Return on Investment analysis, project supervision, compatibility testing, test lab systems, virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, telecommuter access, data and identity security, automated provisioning and management, network infrastructure design, wired/wireless convergence, business continuity planning, custom training for IT support personnel and users, and ongoing technical help.

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    Expert Development Project and SharePoint

    Progent's Microsoft consultants offer in-depth support in deploying, managing and troubleshooting any edition of Microsoft Project, Project Server, and Microsoft Project Online and can deliver a broad variety of cost-effective online consulting services following industry best practices to assist businesses of any size to get all the advantages of this powerful platform. Consulting support offered by Progent include system planning, installation and migration, strategies for safe file and status sharing among onsite and remote or mobile users, network optimization, and customized online training.

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  • 24-Hour IT Outsourcing Group Linux RedHat Online
    Professionals Linux Remote

    Progent offers national remote technical support and consulting services for businesses that run environments based on variants of the Linux OS or whose IT systems include a mix of Linux platforms/Linux and Microsoft Windows technology. Remote technical support offers maximum leverage for your information technology dollar by preserving user productivity and limiting the time charged for network repair services. Sophisticated online access utilities and experienced service specialists and engineers allow Progent to solve the majority of network issues without wasting time and expense by going to your site. In the vast majority of cases your IT problems can be remediated over the phone or through a mix of telephone help and remote connectivity. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISSP premier security professionals to help with the toughest system problems.

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  • Information Technology Consulting Group PC Desktop
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    Progent offers a wide array of affordable consulting and support services to help your business to install, integrate, troubleshoot, and manage desktop PCs and notebooks based on Windows, Apple macOS and OS X, or various editions of Linux. Progent can provide on-premises or online assistance for individual machines or notebooks or work with you to design and implement a large-scale migration to new or revised OS software and business applications. Progent can also provide engineers and technicians to assist you to prepare for and implement a site move or merger designed to cause minimal disruption of your business.

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  • Consultant Services Microsoft Exchange 2010 Migration
    MCSE Expert Certified Exchange 2007 to Exchange 2010 Upgrade Engineer

    Progent's Microsoft and Cisco-certified network engineers can assist you to assess the value of Microsoft Exchange Server 2010 for your company and can assist your IT staff to plan and implement an efficient upgrade to Microsoft Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange Server 2007 that will provide fast return on investment by improving your productivity, cutting the expense of hardware and support, streamlining management, and integrating your key communications platforms.

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  • Top Ranked Windows 7 Integration Consultant Remote Troubleshooting Microsoft Windows 7
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  • Computer Consultants Microsoft Windows 7 Evaluation
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    Progent's Microsoft certified engineers can help you to evaluate Microsoft Windows 7 to verify application compatibility and to determine its speed and reliability operating in your environment. Progent's consultants can also show you how to assess the likely strategic value of moving to Microsoft Windows 7. If Windows 7 fits your business, Progent can assist your IT organization to plan and carry out a smooth migration to Microsoft Windows 7 from a previous release of Windows.

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  • Consultant UNIX, Windows
    UNIX, Windows Services

    If your company is producing UNIX or Linux applications in an environment that has Microsoft Windows-based servers, PCs, and office applications, Progent offers comprehensive network support outsourcing that frees you to concentrate on your field of strategic expertise while avoiding the continual hassle of managing your company information system. By using automated server monitoring and by providing remote and in-person support when your company needs it, Progent represents an affordable way for maintaining an IT system that provides excellent reliability, security, and performance. Progent's developer support offerings include full-service it outsourcing, virtual infrastructure, remote and in-person support and troubleshooting, proactive network monitoring, and Help Desk Call Center services.

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  • Small Business IT Outsource
    Small Business Technical Support Companies

    Progent provide organizations of all sizes world-class IT remote or in-person consulting services for networks powered by Microsoft Windows technology and Microsoft's .NET servers including MS Exchange Server 2013 and MS SQL Server 2012. Progent's Microsoft and Cisco Premier network consultants also offer security consulting for companies varying in size from the small office to the worldwide enterprise.

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