Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. For this reason, ransomware assaults are typically launched on weekends and late at night, when IT personnel may take longer to become aware of a penetration and are less able to organize a quick and forceful response. The more lateral progress ransomware is able to achieve within a victim's system, the longer it will require to restore core operations and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist you to complete the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's remote ransomware experts can help organizations in the Scottsdale area to locate and quarantine infected devices and protect clean resources from being compromised.

If your system has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Scottsdale
Modern strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and invade any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a vulnerable environment, this can make system recovery nearly impossible and basically sets the IT system back to square one. Threat Actors, the hackers responsible for ransomware assault, demand a ransom fee for the decryption tools required to recover encrypted data. Ransomware attacks also try to exfiltrate information and hackers require an additional payment in exchange for not publishing this information on the dark web. Even if you are able to restore your network to an acceptable point in time, exfiltration can be a big problem depending on the nature of the downloaded information.

The restoration work after a ransomware attack has a number of crucial stages, most of which can be performed concurrently if the recovery workgroup has enough people with the necessary skill sets.

  • Containment: This urgent first step involves arresting the sideways progress of the attack across your IT system. The longer a ransomware assault is allowed to run unchecked, the longer and more expensive the restoration effort. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by veteran ransomware response experts. Quarantine activities consist of cutting off infected endpoint devices from the network to minimize the spread, documenting the environment, and protecting entry points.
  • System continuity: This covers restoring the IT system to a minimal acceptable level of capability with the least delay. This effort is usually at the highest level of urgency for the victims of the ransomware attack, who often see it as a life-or-death issue for their company. This activity also demands the broadest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, office and line-of-business applications, network architecture, and safe remote access management. Progent's ransomware recovery team uses state-of-the-art collaboration tools to coordinate the multi-faceted recovery effort. Progent understands the urgency of working quickly, continuously, and in unison with a customer's management and IT group to prioritize tasks and to put critical resources back online as quickly as feasible.
  • Data restoration: The effort required to restore data damaged by a ransomware attack varies according to the condition of the network, the number of files that are affected, and which recovery techniques are needed. Ransomware attacks can take down critical databases which, if not carefully shut down, might need to be reconstructed from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many financial and other business-critical platforms are powered by Microsoft SQL Server. Some detective work may be needed to locate undamaged data. For instance, non-encrypted Outlook Email Offline Folder Files may have survived on staff desktop computers and laptops that were off line at the time of the attack. Progent's Altaro VM Backup experts can help you to utilize immutable backup for cloud object storage, allowing tamper-proof data for a set duration so that backup data cannot be erased or modified by any user including administrators. This provides another level of protection and recoverability in the event of a ransomware breach.
  • Setting up advanced antivirus/ransomware protection: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to give small and mid-sized companies the advantages of the same AV tools implemented by some of the world's largest corporations including Netflix, Visa, and Salesforce. By providing in-line malware filtering, classification, containment, restoration and forensics in a single integrated platform, Progent's Active Security Monitoring reduces TCO, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This calls for close co-operation with the ransomware victim and the insurance provider, if there is one. Activities consist of establishing the type of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement amount with the victim and the insurance provider; establishing a settlement and timeline with the TA; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency disbursement to the hacker; acquiring, learning, and operating the decryptor utility; debugging decryption problems; creating a pristine environment; remapping and reconnecting datastores to reflect exactly their pre-encryption condition; and restoring machines and software services.
  • Forensic analysis: This activity is aimed at uncovering the ransomware assault's progress throughout the network from beginning to end. This audit trail of how a ransomware assault progressed through the network helps you to evaluate the impact and uncovers weaknesses in security policies or work habits that need to be rectified to prevent future breaches. Forensics entails the review of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for anomalies. Forensic analysis is commonly assigned a top priority by the cyber insurance provider. Because forensics can be time consuming, it is vital that other important activities such as operational continuity are executed in parallel. Progent has a large roster of IT and security professionals with the skills needed to carry out activities for containment, business resumption, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has provided online and on-premises network services throughout the U.S. for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts (SMEs) includes consultants who have been awarded high-level certifications in foundation technologies including Cisco infrastructure, VMware, and popular Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications including CISM, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also offers guidance in financial management and Enterprise Resource Planning application software. This broad array of skills gives Progent the ability to identify and integrate the surviving parts of your network following a ransomware attack and rebuild them quickly into a functioning system. Progent has collaborated with leading insurance providers including Chubb to help businesses recover from ransomware assaults.

Contact Progent for Ransomware System Recovery Consulting Services in Scottsdale
For ransomware system restoration expertise in the Scottsdale metro area, call Progent at 800-462-8800 or see Contact Progent.



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  • Biggest OS X Troubleshooting Consultant
    Consult OS X Troubleshooting

    Progent offers nationwide remote technical support and troubleshooting services for businesses who operate Apple macOS and OS X networks or whose information systems include a mix of Apple Mac and Microsoft Windows technology. Progent's engineers offer macOS and OS X users a variety of IT services including desktop assistance, upgrading to the most recent edition of macOS from earlier versions of macOS or OS X, plus help with Mac applications. Progent can also assist your business with iPhone and Apple iPad integration and management, or moving to Apple's iCloud services. Online IT help provides maximum leverage for your information technology dollar by preserving client productivity and limiting the hours charged for computer analysis and repair. Advanced online support technology and experienced technicians and engineers combine to enable Progent to handle the majority of IT issues without wasting time and expense by traveling to your site. In most of cases your IT issues can be remediated over the phone or through a combination of phone help and remote access. Progent can offer the services of Cisco certified CCIE network engineers and CISA and CISM certified security specialists to assist you with the most difficult network issues.

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  • Progent Management Team Designer
    24 Hour Support Specialist Progent Management

    Progent's management team consists of industry veterans with decades of background delivering network consulting, troubleshooting, and long-term information system planning to organizations ranging from startups to global enterprises. Great service requires great people, and Progent is proud to have put together a management staff that can provide customers with the best service value in the industry.

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  • Server Installation Small Office Small Business Integration Specialist
  • Server Virtualization Remote Troubleshooting Mission Critical IT Applications Integration

  • Two-factor Authentication Computer Engineer
    Duo Identity Verification Remote Support Services

    Progent's Duo service plans incorporate Cisco's Duo cloud technology to protect against compromised passwords by using two-factor authentication. Duo supports one-tap identity confirmation on iOS, Android, and other personal devices.

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  • Small Business 300 AP Online Troubleshooting Engineer Small Business WAP581

  • Setup and Support Dynamics GP Great Plains Software
    Dynamics GP Software Technical Consultant

    Key features of Microsoft Dynamics GP/Great Plains software include a modular design that lets you buy just the components you need, a standards-based foundation based on Microsoft technologies to safeguard your investment and offer a highly integrated environment, advanced reporting services that allow you to monitor all operations, income and spending and sales trends, compatibility with Microsoft Office to enable access to corporate data, the ability to process data from virtually any db software or workstation software into Microsoft Dynamics GP/Great Plains, and an open design that makes it possible to develop specialized programs. Progent can show you how to set up and maintain a reliable, secure server and communications network to support Microsoft Dynamics GP, and can provide experienced GP/Great Plains support professionals to show you how to turn the advanced features of Microsoft Dynamics GP accounting into a productive business solution.

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  • SonicWall NSA 3650 Firewall Computer Security 24 Hour SonicWall Gateway Security Suite Network Security Testing
  • SonicWall TZ600 Firewall Evaluation Best Protect SonicWall TZ Firewall
  • Specialist Blackberry BlackBerry BES Server Outsourcing
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  • Specialists Cisco NSS3000 Network Storage Systems Cisco NSS3000 Network Storage Systems Consulting
  • Specialists Firesight 24x7x365 ASA Firepower Online Consulting

  • IT Consulting SQL 2008
    Consulting Services SQL 2008 Analysis Services

    Progent's Microsoft-Certified SQL consultants can provide an array of services to assist small companies to design, configure, manage, and troubleshoot MS SQL 2008 systems in order to realize the optimum business advantage from this advanced database management technology. In addition, Progent can provide assistance with network architecture, company-wide protection, and custom software programming to optimize the strategic advantage of your SQL Server 2008 investment.

  • Specialists Operations Manager 24x7 Network Support
  • Support Microsoft Teams Migration from Skype for Business Remote Consultancy Microsoft Teams conference bridges
  • Support Outsourcing Exchange 2010 Planning Remote Support Services Microsoft Exchange 2010 Upgrade
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  • Sydney Full-Time Jobs Microsoft MCSA Support 24 Hour Jobs Available MCSE MCSA MCDBA MCIPT MCA Support Australia
  • Symantec Security Cybersecurity Team Urgent Symantec Security Firewall Support
  • Scottsdale Sodinokibi Crypto-Ransomware Data-Recovery Scottsdale, AZ
  • System Center 2016 and Skype for Business Integration Technical Consultant System Center 2016 and Skype for Business Integration Computer Consultant

  • Catalyst 9130AX Access Point On-site Support
    Network Engineer Catalyst 9166 Access Point

    Progent's Cisco Catalyst 802.11ax Wi-Fi 6 and Wi-Fi 6E Access Point consultants can provide economical remote and onsite help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

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  • Top Microsoft 365 Security Integration Consulting Word 2016 Consulting Organization
  • Top Microsoft Certified Partner Professionals Skype for Business Front End Pool Pairing Professional Skype for Business Reverse Proxy Server
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  • Top Rated Small Business Support Organization Small Business Configuration Services
  • Troubleshooting MS SQL Server 2008 SQL 2008 Reporting Services Consultants
  • Scottsdale Scottsdale Ryuk Crypto-Ransomware Repair Services
  • UNIX with Windows Support and Integration Windows and Solaris Support

  • Integration Services Microsoft Exchange 2003 Upgrade
    Exchange Server 2003 Upgrade Consultant

    Progent's Microsoft-certified consultants offer computer help and IT consulting expertise for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's upgrade, integration, management, and support expertise for Microsoft Exchange 2003 Server include planning, deployment, project management, local and off-site troubleshooting, Help Desk outsourcing, certified security evaluation, and comprehensive IT outsourcing.

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  • Ubiquiti UAP-AC WiFi access point Consultant Ubiquiti UniFi switch Engineer
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  • Whitepaper IT Outsourcing Model IT Outsourcing Examples Whitepapers
  • Wi-Fi RF Spectrum Analysis for Wi-Fi Professionals Consultant Wi-Fi Site Survey
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  • Windows 10 Upgrade Consulting Microsoft Experts Consulting Windows 10 OneDrive
  • Windows 11 MDT Consulting Services Windows 11 and Android Outsourcing
  • Scottsdale Conti Ransomware Mitigation Scottsdale
  • Windows 2003 Cluster On-site Technical Support Information Technology Consulting Windows 2003 Cluster Server
  • Windows 2008 R2 Consulting Services Windows Server 2008 R2 IT Consulting
  • Windows 7 Integration Support and Help Network Engineer Windows 7 Migration
  • Windows Server 2008 DirectAccess Computer Engineer Windows 2008 R2 IT Services

  • Hermes ransomware recovery Consult
    Engineers ransomware data recovery

    Progent's seasoned ransomware recovery experts can assist your business to rebuild a network breached by a ransomware crypto-worm such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch or Nephilim.

  • Windows Server 2008 R2 Consulting Services Microsoft Windows 2008 R2 Remote Technical Support
  • Windows Server 2012 R2 Data Deduplication Online Troubleshooting Windows Server 2012 R2 Clustering Consulting
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  • Windows Server 2012R2 Security Network Engineer Windows Server 2012 R2 Virtual Fibre Channel Remote Support Services
  • Windows Server 2016 Outsourcing Companies Windows Server 2012 Design Company Scottsdale, Maricopa County
  • Windows Server 2022 Virtual Machine Outsourcing Computer Consultant Windows 2022
  • Windows Server Hyper-V 2016 PowerShell Consultants Windows Hyper-V 2016 Linux Network Consulting
  • Work at Home Employees Scottsdale Consultants - Help Desk Call Center Augmentation Consulting Scottsdale Arizona Scottsdale Telecommuters Help Desk Solutions Assistance Maricopa County Arizona, USA
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  • iPhone and Barracuda integration Technical Support iPhone integration Technology Consulting Services

  • 24x7 MCSE Expert Certified Windows 8 Specialists
    Windows 8.1 Training Specialist

    Microsoft Windows 8.1 is designed to power computers ranging from smartphones and tablets to power-user desktops. An abundance of innovative features, such as its touchscreen interface and signature tile user interface, provide a broad range of benefits for organizations who know how to put them to work. Progent's Microsoft-certified experts can assist bring your business up to speed with Windows 8.1 and show you how to gain maximum business value from the operating system's many technical enhancements.

  • iPhone and Windows 8.1 integration Consultant iPhone and Skype for Business integration Consultants
  • macOS Technical Support Consultant Services Mac Online Engineer
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  • Support and Integration PIX Firewall Upgrade
    Integration Support PIX Firewall Upgrade

    Cisco's PIX firewalls have reached end of life and Cisco may no longer offer support these legacy devices. Progent still provides technical support for Cisco's PIX firewalls to help you with maintenance and Progent can also help you assess whether to migrate to the latest firewall technology available from Cisco. Progent's Cisco-certified specialists can help your company design and carry out a cost-effective upgrade to Cisco ASA 5500-X Series firewalls following leading practices.

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