Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware requires time to work its way through a network. Because of this, ransomware assaults are typically launched on weekends and at night, when IT personnel are likely to be slower to recognize a break-in and are less able to organize a quick and forceful defense. The more lateral movement ransomware is able to make inside a victim's system, the more time it will require to recover basic operations and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to help you to carry out the urgent first phase in responding to a ransomware attack by putting out the fire. Progent's remote ransomware engineers can help organizations in the Scottsdale area to identify and isolate breached servers and endpoints and protect clean resources from being penetrated.
If your system has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Available in Scottsdale
Modern strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and attack any available system restores and backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make system recovery almost impossible and effectively knocks the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a settlement fee for the decryptors required to recover encrypted files. Ransomware assaults also try to exfiltrate files and hackers require an additional settlement for not posting this information on the dark web. Even if you are able to restore your network to an acceptable date in time, exfiltration can pose a big issue depending on the nature of the downloaded data.
The recovery work after a ransomware breach has several distinct phases, most of which can proceed concurrently if the recovery workgroup has enough members with the required skill sets.
- Containment: This time-critical first response involves arresting the sideways spread of the attack across your network. The more time a ransomware assault is permitted to run unrestricted, the more complex and more costly the restoration effort. Because of this, Progent keeps a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Containment processes consist of isolating affected endpoints from the rest of network to restrict the contagion, documenting the IT system, and protecting entry points.
- Operational continuity: This covers restoring the IT system to a basic useful degree of capability with the least delay. This process is usually the top priority for the targets of the ransomware attack, who often see it as an existential issue for their company. This activity also demands the widest array of IT skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, office and mission-critical applications, network architecture, and safe endpoint access management. Progent's ransomware recovery team uses state-of-the-art collaboration tools to coordinate the complicated restoration effort. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a customer's managers and network support staff to prioritize tasks and to put critical services back online as quickly as possible.
- Data recovery: The work required to recover data impacted by a ransomware assault depends on the state of the network, how many files are encrypted, and what restore methods are required. Ransomware attacks can destroy pivotal databases which, if not properly closed, might need to be rebuilt from scratch. This can include DNS and AD databases. Microsoft Exchange and SQL Server depend on Active Directory, and many financial and other mission-critical applications depend on Microsoft SQL Server. Often some detective work could be required to find clean data. For instance, undamaged OST files may exist on employees' PCs and laptops that were off line during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware via Immutable Cloud Storage. This creates tamper-proof backup data that cannot be modified by anyone including administrators or root users.
- Deploying modern antivirus/ransomware defense: ProSight ASM incorporates SentinelOne's machine learning technology to give small and mid-sized businesses the advantages of the identical AV tools used by many of the world's largest enterprises such as Netflix, Visa, and Salesforce. By providing in-line malware blocking, detection, containment, recovery and analysis in a single integrated platform, ProSight Active Security Monitoring cuts TCO, streamlines management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine built into in Progent's ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the victim and the insurance carrier, if there is one. Activities include establishing the kind of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement amount with the ransomware victim and the cyber insurance carrier; negotiating a settlement and schedule with the hacker; confirming compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency disbursement to the hacker; acquiring, reviewing, and operating the decryptor utility; debugging failed files; creating a pristine environment; mapping and connecting datastores to reflect precisely their pre-attack state; and restoring machines and software services.
- Forensic analysis: This process involves learning the ransomware attack's progress throughout the targeted network from start to finish. This audit trail of the way a ransomware attack travelled within the network assists you to assess the impact and highlights shortcomings in rules or work habits that should be rectified to prevent later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to detect changes. Forensic analysis is usually given a high priority by the cyber insurance carrier. Because forensics can be time consuming, it is critical that other key activities like business resumption are executed in parallel. Progent maintains a large team of information technology and data security experts with the skills needed to carry out activities for containment, business continuity, and data restoration without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered remote and on-premises IT services throughout the United States for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes consultants who have been awarded advanced certifications in core technology platforms including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's data security experts have earned internationally recognized certifications including CISM, CISSP-ISSAP, GIAC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial management and ERP applications. This scope of skills allows Progent to identify and consolidate the undamaged pieces of your IT environment following a ransomware intrusion and rebuild them quickly into an operational network. Progent has collaborated with top cyber insurance carriers including Chubb to help organizations clean up after ransomware assaults.
Contact Progent for Ransomware System Restoration Services in Scottsdale
For ransomware system restoration expertise in the Scottsdale area, call Progent at 800-462-8800 or see Contact Progent.