Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware requires time to steal its way through a target network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when IT staff may be slower to recognize a break-in and are least able to mount a rapid and forceful response. The more lateral progress ransomware can manage inside a target's network, the longer it will require to recover core IT services and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide organizations to complete the urgent first phase in responding to a ransomware attack by containing the malware. Progent's online ransomware experts can assist organizations in the Scottsdale area to identify and quarantine breached devices and guard undamaged assets from being compromised.
If your system has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Scottsdale
Current variants of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online data and attack any accessible backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make system recovery nearly impossible and effectively throws the IT system back to the beginning. Threat Actors, the cybercriminals responsible for ransomware attack, insist on a settlement payment for the decryption tools needed to recover encrypted data. Ransomware attacks also try to exfiltrate information and TAs require an extra ransom for not publishing this information or selling it. Even if you are able to rollback your system to a tolerable point in time, exfiltration can pose a big problem depending on the sensitivity of the downloaded data.
The recovery work subsequent to ransomware penetration involves several crucial stages, the majority of which can proceed in parallel if the recovery team has enough people with the necessary experience.
- Quarantine: This urgent first response requires blocking the sideways progress of the attack within your IT system. The longer a ransomware attack is permitted to run unrestricted, the more complex and more expensive the restoration process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment activities consist of cutting off infected endpoint devices from the network to block the spread, documenting the environment, and protecting entry points.
- Operational continuity: This covers restoring the IT system to a basic useful degree of functionality with the least downtime. This effort is typically the highest priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their company. This activity also requires the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and mission-critical apps, network architecture, and safe remote access. Progent's recovery team uses advanced workgroup tools to coordinate the complex recovery process. Progent appreciates the urgency of working quickly, tirelessly, and in unison with a customer's managers and IT group to prioritize activity and to put essential services back online as quickly as possible.
- Data recovery: The effort required to restore data impacted by a ransomware attack depends on the state of the systems, how many files are affected, and which recovery methods are required. Ransomware attacks can destroy pivotal databases which, if not properly shut down, may need to be reconstructed from scratch. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other mission-critical platforms depend on SQL Server. Some detective work may be required to locate clean data. For example, non-encrypted OST files may exist on staff PCs and notebooks that were off line during the assault.
- Setting up modern AV/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and mid-sized businesses the advantages of the identical AV technology used by many of the world's largest enterprises including Netflix, Visa, and NASDAQ. By delivering in-line malware filtering, detection, mitigation, repair and analysis in one integrated platform, Progent's ProSight ASM lowers total cost of ownership, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating settlements with hackers. This requires close co-operation with the victim and the insurance provider, if any. Services consist of determining the type of ransomware involved in the assault; identifying and making contact with the hacker persona; verifying decryption capabilities; budgeting a settlement with the victim and the cyber insurance carrier; negotiating a settlement and timeline with the hacker; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the hacker; receiving, reviewing, and operating the decryptor tool; debugging failed files; building a pristine environment; mapping and reconnecting datastores to reflect exactly their pre-encryption condition; and recovering computers and services.
- Forensic analysis: This activity involves discovering the ransomware attack's progress throughout the targeted network from start to finish. This audit trail of how a ransomware assault progressed within the network helps you to assess the impact and brings to light shortcomings in security policies or processes that need to be corrected to prevent future breaches. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to look for anomalies. Forensics is usually given a top priority by the cyber insurance carrier. Because forensics can be time consuming, it is vital that other key activities such as operational resumption are executed in parallel. Progent maintains an extensive roster of information technology and security professionals with the knowledge and experience required to carry out the work of containment, operational resumption, and data recovery without interfering with forensics.
Progent has provided online and on-premises network services across the U.S. for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned high-level certifications in foundation technologies including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications including CISA, CISSP-ISSAP, and CRISC. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial and ERP application software. This scope of skills allows Progent to identify and integrate the undamaged parts of your network following a ransomware attack and rebuild them rapidly into a viable network. Progent has worked with top cyber insurance providers like Chubb to assist organizations clean up after ransomware assaults.
Contact Progent for Ransomware Recovery Services in Scottsdale
For ransomware recovery expertise in the Scottsdale area, phone Progent at 800-462-8800 or see Contact Progent.