Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way through a network. For this reason, ransomware assaults are typically unleashed on weekends and at night, when support personnel are likely to take longer to recognize a break-in and are least able to mount a rapid and forceful defense. The more lateral movement ransomware is able to manage within a victim's network, the more time it will require to recover basic operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to complete the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware experts can help organizations in the Spokane metro area to locate and isolate breached devices and protect clean resources from being compromised.

If your system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Spokane
Current variants of crypto-ransomware like Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and attack any accessible backups. Files synchronized to the cloud can also be impacted. For a poorly defended network, this can make system recovery almost impossible and effectively knocks the IT system back to the beginning. Threat Actors (TAs), the hackers behind a ransomware attack, insist on a settlement payment in exchange for the decryptors needed to recover encrypted data. Ransomware attacks also try to steal (or "exfiltrate") information and hackers demand an additional payment for not publishing this information on the dark web. Even if you can rollback your network to a tolerable point in time, exfiltration can pose a big issue according to the nature of the downloaded information.

The restoration work subsequent to ransomware attack involves a number of distinct phases, most of which can proceed concurrently if the response team has a sufficient number of members with the required experience.

  • Containment: This urgent first response requires arresting the sideways spread of ransomware within your IT system. The more time a ransomware assault is permitted to go unrestricted, the more complex and more expensive the recovery effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware response engineers. Quarantine processes consist of cutting off infected endpoint devices from the network to restrict the spread, documenting the environment, and securing entry points.
  • Operational continuity: This involves restoring the IT system to a minimal useful degree of functionality with the shortest possible delay. This effort is typically the highest priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This project also requires the widest array of technical skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, productivity and mission-critical apps, network architecture, and safe endpoint access management. Progent's recovery experts use advanced workgroup tools to coordinate the complex recovery process. Progent appreciates the urgency of working rapidly, continuously, and in unison with a customer's managers and IT staff to prioritize tasks and to put critical services back online as quickly as possible.
  • Data recovery: The effort necessary to recover files damaged by a ransomware attack varies according to the condition of the network, how many files are encrypted, and which recovery methods are needed. Ransomware attacks can destroy pivotal databases which, if not gracefully shut down, might have to be rebuilt from scratch. This can include DNS and Active Directory databases. Microsoft Exchange and SQL Server depend on AD, and many ERP and other mission-critical platforms depend on SQL Server. Some detective work may be needed to find clean data. For instance, undamaged Outlook Email Offline Folder Files may exist on employees' desktop computers and laptops that were not connected during the ransomware assault. Progent's Altaro VM Backup experts can help you to utilize immutability for cloud object storage, allowing tamper-proof data for a set duration so that backup data cannot be erased or modified by anyone including administrators. This provides another level of protection and recoverability in the event of a ransomware breach.
  • Setting up modern antivirus/ransomware defense: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and mid-sized businesses the benefits of the same anti-virus tools implemented by some of the world's biggest enterprises including Netflix, Citi, and NASDAQ. By providing in-line malware blocking, classification, containment, recovery and forensics in a single integrated platform, Progent's ASM reduces TCO, streamlines management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the ransomware victim and the insurance provider, if any. Activities include establishing the type of ransomware used in the assault; identifying and establishing communications the hacker; verifying decryption tool; budgeting a settlement with the victim and the cyber insurance provider; establishing a settlement and timeline with the TA; checking compliance with anti-money laundering regulations; carrying out the crypto-currency payment to the hacker; acquiring, reviewing, and using the decryption utility; troubleshooting failed files; building a pristine environment; mapping and connecting datastores to match exactly their pre-encryption condition; and restoring machines and services.
  • Forensics: This activity involves discovering the ransomware assault's storyline throughout the targeted network from start to finish. This audit trail of the way a ransomware assault travelled through the network helps your IT staff to evaluate the impact and uncovers vulnerabilities in security policies or work habits that need to be corrected to avoid future breaches. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to detect anomalies. Forensic analysis is usually given a top priority by the cyber insurance carrier. Since forensics can be time consuming, it is critical that other important activities like business resumption are executed in parallel. Progent has an extensive roster of information technology and data security professionals with the knowledge and experience required to carry out activities for containment, operational continuity, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has delivered online and onsite network services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes consultants who have been awarded advanced certifications in core technologies such as Cisco networking, VMware, and major Linux distros. Progent's data security experts have earned prestigious certifications including CISM, CISSP-ISSAP, and CRISC. (Refer to Progent's certifications). Progent also has top-tier support in financial and ERP software. This breadth of expertise gives Progent the ability to identify and consolidate the surviving parts of your information system following a ransomware intrusion and reconstruct them rapidly into an operational system. Progent has collaborated with leading insurance carriers including Chubb to assist organizations recover from ransomware assaults.

Contact Progent for Ransomware Recovery Services in Spokane
For ransomware system restoration expertise in the Spokane metro area, call Progent at 800-462-8800 or see Contact Progent.

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  • Amazon MWS integration training Development
    Amazon Marketplace Web Service development Development Company

    Amazon Marketplace Web Service is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, merchants can expand their market, lower their cost of sales, improve response time to customers, and increase their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and costs and speed up your return on investment.

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  • Top Ranked SQL Server 2017 OLTP Configuration
    Microsoft SQL Server 2017 Disaster Recovery Professional

    Progent's Microsoft-certified SQL Server 2017 experts can assist you to assess the business benefits of migrating to SQL Server 2017 and can assist you to design and carry out an efficient migration of your current SQL Server environment to any deployment model including local, cloud-hosted, or hybrid. Progent's SQL Server experts offer remote or onsite support ranging from on-demand architecture assessment or debugging to end-to-end project management to make sure your SQL Server 2017 initiative is carried out on schedule and on budget.

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    Small Medium Business IT Outsourcing Group

    Progent provides IT services for mid-size businesses who have 100 to 250 system users. The mid-size company or work group has typically been an overlooked part of the market for network support services. The overhead and service delivery models of large third-party support firms make them excessively expensive for the ordinary mid-size company or small medium business (SMB), which commonly relies on a modest IT budget with which to support an information system whose complexity and capability are frequently comparable to the information systems of far larger enterprises. Progent's support delivery model, which takes great advantage of online service, virtual network technology and proactive network monitoring, significantly reduces the network maintenance costs of a small-medium business while offering the mid-size organization with enterprise-level support from certified, world-class experts with background in a wide array of small business network solutions. If your mid-sized company or small business is searching for the quality of network support appropriate for a mid-size office without paying enterprise costs, you need Progent.

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  • Remote Support Dynamics GP Power BI
    Dynamics GP 2010 Online Help

    important features of Dynamics GP software include a modular structure that lets you buy only the functionality you require, a standards-based architecture built on Microsoft technologies to protect your investment and provide a highly integrated environment, advanced reporting capabilities that allow you to monitor all operations, income and spending and sales trends, compatibility with Microsoft Office to enable access to business information, the capability to integrate information from almost any database or desktop software into Microsoft Dynamics GP, plus an open design that makes it easy to create custom applications. Progent can help you configure and maintain a reliable, protected server and communications infrastructure to support Dynamics GP/Great Plains, and can offer expert GP/Great Plains support professionals to help you convert the powerful features of Dynamics GP/Great Plains business accounting software into a high-value business solution.

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  • Best CISA Certified Auditor Network Consultants
    CISA Certified Auditor Network Security Auditor

    The Certified Information Systems Auditor (CISA) accreditation is an important achievement that indicates mastery in network security audit and control. Accredited by the American National Standards Institute (ANSI), the CISA credential has candidates pass an extensive examination administered by the ISACA international professional association. Progent offers the expertise of a CISA-Certified Cybersecurity audit consultant trained to assist businesses in the fields of IS audit process, IT enforcement, systems and architecture lifecycle, information technology support, safeguarding of data assets, and disaster recovery planning.

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  • Work from Home Online Consulting
    Helpdesk for Remote Workers Help and Support

    Progent has two decades of background helping small and medium-size companies to design, implement, optimize, administer, and debug IT networks that incorporate teleworkers.

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  • Windows 7 Migration Network Support Companies IT Services Windows 7 Wireless
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  • Hornetsecurity Altaro VM Backup Restore Online Support
    Immediate Hornetsecurity Altaro VM Backup and VMware ESXi Onsite Technical Support

    Altaro VM Backup from Hornetsecurity offers small and mid-size organizations a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered VMs. Altaro VM Backup can be deployed in on-premises, offsite, distributed, and cloud-hosted architectures and also supports cost-effective backup to Azure Block Blob storage. Altaro VM Backup defends against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof backup data that cannot be erased or modified by anyone including administrators. Progent is a certified Hornetsecurity/Altaro partner and can provide a wide range of remote or onsite services to assist you to design, deploy, optimize and troubleshoot a comprehensive backup/restore solution powered by Altaro VM Backup. With ProSight Data Protection Services Altaro VM Backup, Progent offers a managed backup/recovery service powered by on Altaro VM Backup software.

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  • Private Cloud Virtual Datacenter Hosting Consulting
    ProSight VM Hosting Specialist

    Progent's ProSight Virtual Hosting outsourcing offers comprehensive hosting of a small or mid-size company's servers in a solution that delivers the highest degree of availability and expandability and is also simple to migrate to another host. ProSight Virtual Hosting options are based upon mature virtualization architectures that allow small and midsize businesses with multi- platform environments to save significantly on the expense of capital equipment, system maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.

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