Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware requires time to work its way through a target network. Because of this, ransomware assaults are typically unleashed on weekends and at night, when support personnel may be slower to recognize a break-in and are least able to mount a quick and coordinated defense. The more lateral movement ransomware is able to achieve within a target's system, the more time it takes to recover basic operations and scrambled files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to help you to carry out the urgent first step in mitigating a ransomware assault by containing the malware. Progent's online ransomware experts can help businesses in the Spokane area to identify and quarantine infected devices and protect undamaged resources from being penetrated.
If your network has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Spokane
Current strains of crypto-ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online data and invade any accessible backups. Data synched to the cloud can also be corrupted. For a poorly defended environment, this can make automated restoration almost impossible and effectively sets the datacenter back to the beginning. Threat Actors, the hackers responsible for ransomware attack, insist on a settlement fee for the decryptors needed to recover encrypted files. Ransomware assaults also attempt to steal (or "exfiltrate") files and hackers require an extra ransom for not publishing this data or selling it. Even if you are able to restore your system to an acceptable point in time, exfiltration can pose a major issue depending on the sensitivity of the stolen data.
The restoration work after a ransomware attack has several crucial stages, the majority of which can proceed concurrently if the response team has a sufficient number of members with the required skill sets.
- Quarantine: This time-critical first response requires arresting the sideways spread of ransomware within your network. The longer a ransomware attack is allowed to run unrestricted, the more complex and more costly the recovery process. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by veteran ransomware recovery engineers. Quarantine processes include isolating infected endpoints from the network to restrict the spread, documenting the IT system, and protecting entry points.
- System continuity: This covers bringing back the network to a basic useful level of capability with the least delay. This effort is typically the highest priority for the targets of the ransomware attack, who often see it as an existential issue for their company. This project also demands the broadest range of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and mobile phones, databases, productivity and line-of-business apps, network architecture, and secure remote access. Progent's recovery experts use advanced workgroup tools to organize the multi-faceted restoration effort. Progent appreciates the importance of working rapidly, continuously, and in unison with a client's management and network support group to prioritize activity and to put essential resources on line again as quickly as possible.
- Data restoration: The effort necessary to restore files damaged by a ransomware attack depends on the condition of the systems, how many files are affected, and which restore methods are required. Ransomware attacks can destroy pivotal databases which, if not carefully shut down, may need to be reconstructed from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on AD, and many ERP and other business-critical applications depend on Microsoft SQL Server. Some detective work may be needed to find clean data. For instance, undamaged OST files may exist on staff PCs and notebooks that were not connected at the time of the assault.
- Implementing advanced AV/ransomware protection: Progent's ProSight Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and medium-sized businesses the benefits of the same anti-virus tools implemented by some of the world's largest enterprises including Walmart, Citi, and NASDAQ. By delivering in-line malware blocking, detection, containment, restoration and analysis in one integrated platform, Progent's Active Security Monitoring reduces total cost of ownership, streamlines management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with threat actors. This calls for working closely with the victim and the cyber insurance carrier, if there is one. Activities consist of determining the type of ransomware used in the attack; identifying and making contact with the hacker; testing decryption tool; deciding on a settlement amount with the ransomware victim and the insurance carrier; negotiating a settlement and timeline with the TA; confirming adherence to anti-money laundering regulations; overseeing the crypto-currency payment to the TA; receiving, reviewing, and operating the decryption utility; troubleshooting failed files; creating a clean environment; mapping and reconnecting drives to match precisely their pre-attack state; and reprovisioning physical and virtual devices and services.
- Forensics: This process is aimed at discovering the ransomware assault's storyline across the network from start to finish. This audit trail of the way a ransomware attack travelled through the network helps your IT staff to evaluate the impact and brings to light gaps in policies or processes that need to be rectified to avoid later breaches. Forensics entails the review of all logs, registry, GPO, AD, DNS servers, routers, firewalls, schedulers, and basic Windows systems to detect anomalies. Forensics is typically assigned a high priority by the cyber insurance provider. Since forensic analysis can be time consuming, it is essential that other important recovery processes like operational resumption are executed in parallel. Progent maintains a large team of IT and security professionals with the knowledge and experience required to carry out activities for containment, business resumption, and data restoration without interfering with forensics.
Progent has provided online and on-premises IT services throughout the United States for over 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes consultants who have earned high-level certifications in core technologies such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's data security experts have earned internationally recognized certifications such as CISA, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also offers guidance in financial and ERP application software. This breadth of expertise gives Progent the ability to identify and integrate the surviving pieces of your network after a ransomware attack and rebuild them rapidly into a functioning system. Progent has collaborated with leading insurance carriers including Chubb to help businesses recover from ransomware attacks.
Contact Progent for Ransomware System Restoration Consulting in Spokane
For ransomware system restoration services in the Spokane area, phone Progent at 800-462-8800 or see Contact Progent.