Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. For this reason, ransomware attacks are commonly unleashed on weekends and at night, when IT personnel are likely to take longer to become aware of a penetration and are least able to mount a rapid and forceful defense. The more lateral progress ransomware is able to achieve within a target's network, the longer it takes to recover core operations and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to carry out the time-critical first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware experts can assist organizations in the Spokane area to locate and isolate breached servers and endpoints and protect undamaged assets from being penetrated.

If your network has been penetrated by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Spokane
Current strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and invade any available system restores and backups. Data synched to the cloud can also be corrupted. For a vulnerable environment, this can make automated restoration almost impossible and effectively throws the IT system back to the beginning. Threat Actors, the cybercriminals behind a ransomware attack, insist on a ransom payment for the decryption tools needed to unlock scrambled files. Ransomware assaults also attempt to exfiltrate information and TAs demand an extra ransom in exchange for not publishing this information on the dark web. Even if you are able to restore your network to a tolerable point in time, exfiltration can pose a major problem depending on the sensitivity of the stolen data.

The recovery work after a ransomware attack has several crucial stages, most of which can proceed in parallel if the recovery workgroup has enough members with the required skill sets.

  • Quarantine: This urgent initial step requires blocking the sideways progress of ransomware within your IT system. The more time a ransomware assault is allowed to go unrestricted, the longer and more costly the restoration process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware response engineers. Containment processes include cutting off infected endpoint devices from the network to block the contagion, documenting the IT system, and securing entry points.
  • Operational continuity: This involves bringing back the network to a minimal useful degree of functionality with the least delay. This process is typically the top priority for the targets of the ransomware assault, who often see it as a life-or-death issue for their company. This activity also requires the broadest array of technical abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and mobile phones, databases, office and mission-critical apps, network topology, and secure remote access management. Progent's recovery team uses advanced workgroup tools to coordinate the multi-faceted restoration process. Progent understands the urgency of working quickly, continuously, and in unison with a client's managers and IT staff to prioritize activity and to put essential services on line again as quickly as feasible.
  • Data restoration: The effort required to recover files damaged by a ransomware attack depends on the condition of the network, how many files are affected, and what restore methods are needed. Ransomware attacks can take down critical databases which, if not carefully shut down, may have to be rebuilt from scratch. This can include DNS and Active Directory databases. Microsoft Exchange and SQL Server depend on AD, and many financial and other mission-critical applications are powered by SQL Server. Some detective work could be needed to locate undamaged data. For instance, non-encrypted OST files may have survived on staff PCs and laptops that were not connected at the time of the ransomware attack. Progent's Altaro VM Backup consultants can assist you to utilize immutable backup for cloud storage, enabling tamper-proof data while under the defined policy so that backup data cannot be erased or modified by any user including root users. Immutable storage adds an extra level of security and restoration ability in case of a ransomware breach.
  • Deploying advanced AV/ransomware defense: Progent's ProSight Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and mid-sized companies the advantages of the same anti-virus tools deployed by some of the world's largest corporations such as Netflix, Visa, and Salesforce. By providing real-time malware filtering, identification, mitigation, restoration and analysis in one integrated platform, ProSight Active Security Monitoring lowers total cost of ownership, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in Progent's Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This requires close co-operation with the ransomware victim and the cyber insurance provider, if any. Activities consist of determining the type of ransomware involved in the attack; identifying and establishing communications the hacker persona; testing decryption tool; deciding on a settlement with the ransomware victim and the cyber insurance provider; establishing a settlement and schedule with the TA; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency payment to the hacker; acquiring, learning, and operating the decryption tool; troubleshooting failed files; creating a pristine environment; remapping and connecting datastores to match precisely their pre-encryption state; and reprovisioning computers and services.
  • Forensics: This activity involves uncovering the ransomware assault's progress throughout the network from beginning to end. This history of the way a ransomware attack progressed within the network assists you to assess the impact and uncovers gaps in security policies or processes that should be rectified to avoid later breaches. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for changes. Forensics is commonly assigned a top priority by the cyber insurance provider. Because forensics can take time, it is critical that other key recovery processes such as business resumption are performed in parallel. Progent has a large team of information technology and data security experts with the skills needed to carry out activities for containment, operational continuity, and data recovery without disrupting forensics.
Progent's Background
Progent has delivered online and on-premises IT services across the United States for over two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's roster of SMEs includes professionals who have been awarded advanced certifications in core technologies such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned internationally recognized certifications including CISM, CISSP, and GIAC. (See Progent's certifications). Progent also has top-tier support in financial and Enterprise Resource Planning applications. This breadth of expertise allows Progent to identify and integrate the undamaged pieces of your network following a ransomware assault and reconstruct them quickly into a viable network. Progent has collaborated with leading insurance providers like Chubb to help businesses recover from ransomware attacks.

Contact Progent for Ransomware System Recovery Consulting Services in Spokane
For ransomware system recovery consulting in the Spokane metro area, phone Progent at 800-462-8800 or go to Contact Progent.



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