Spokane Ransomware Protection and Cleanup Consulting

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware needs time to steal its way through a target network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when IT staff may take longer to recognize a break-in and are less able to mount a rapid and forceful response. The more lateral movement ransomware can make within a target's system, the longer it will require to recover core IT services and scrambled files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to guide organizations to carry out the time-critical first step in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can help businesses in the Spokane area to locate and isolate infected devices and protect clean assets from being penetrated.

If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Spokane
Current variants of crypto-ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and attack any accessible system restores and backups. Files synched to the cloud can also be corrupted. For a vulnerable network, this can make system recovery nearly impossible and effectively sets the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, insist on a settlement payment in exchange for the decryptors needed to recover scrambled data. Ransomware attacks also try to exfiltrate files and hackers demand an additional settlement in exchange for not publishing this information or selling it. Even if you are able to restore your system to an acceptable point in time, exfiltration can be a major problem according to the sensitivity of the stolen information.

The recovery work subsequent to ransomware penetration involves several crucial stages, the majority of which can be performed in parallel if the recovery workgroup has a sufficient number of people with the necessary experience.

• Containment: This time-critical initial step involves arresting the sideways progress of ransomware across your network. The longer a ransomware assault is allowed to go unrestricted, the longer and more costly the restoration effort. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware recovery experts. Quarantine activities include isolating affected endpoints from the network to block the spread, documenting the environment, and securing entry points.
• System continuity: This covers bringing back the network to a basic useful level of capability with the least delay. This effort is usually at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This activity also demands the widest range of technical skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, notebooks and smart phones, databases, productivity and line-of-business applications, network topology, and protected remote access. Progent's ransomware recovery experts use advanced collaboration platforms to coordinate the multi-faceted recovery effort. Progent appreciates the importance of working rapidly, continuously, and in concert with a customer's management and IT staff to prioritize tasks and to put vital services back online as fast as possible.
• Data restoration: The work required to recover data damaged by a ransomware attack varies according to the condition of the network, the number of files that are encrypted, and what recovery techniques are required. Ransomware assaults can destroy key databases which, if not properly shut down, might have to be rebuilt from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other mission-critical platforms are powered by Microsoft SQL Server. Often some detective work may be required to locate clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and laptops that were not connected at the time of the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including root users.
• Deploying advanced antivirus/ransomware defense: Progent's Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to give small and mid-sized businesses the benefits of the identical AV tools implemented by some of the world's biggest enterprises such as Walmart, Citi, and NASDAQ. By providing in-line malware blocking, identification, mitigation, repair and forensics in a single integrated platform, Progent's Active Security Monitoring cuts TCO, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
• Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with hackers. This requires close co-operation with the ransomware victim and the insurance carrier, if there is one. Activities include establishing the kind of ransomware involved in the assault; identifying and making contact with the hacker persona; testing decryption tool; budgeting a settlement amount with the victim and the insurance provider; establishing a settlement and schedule with the TA; checking adherence to anti-money laundering (AML) regulations; overseeing the crypto-currency transfer to the TA; acquiring, learning, and operating the decryptor utility; debugging decryption problems; creating a pristine environment; mapping and reconnecting drives to reflect precisely their pre-attack state; and reprovisioning computers and software services.
• Forensic analysis: This activity involves learning the ransomware assault's storyline across the network from start to finish. This history of how a ransomware assault progressed through the network helps your IT staff to assess the damage and highlights vulnerabilities in policies or work habits that need to be corrected to avoid later break-ins. Forensics involves the review of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, schedulers, and basic Windows systems to detect changes. Forensics is commonly assigned a high priority by the cyber insurance carrier. Because forensics can take time, it is essential that other key recovery processes such as operational resumption are performed in parallel. Progent has a large team of IT and cybersecurity experts with the knowledge and experience needed to carry out the work of containment, business resumption, and data recovery without disrupting forensics.

Contact Progent for Ransomware System Restoration Consulting in Spokane
For ransomware cleanup consulting in the Spokane area, phone Progent at 800-462-8800 or go to Contact Progent.