Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a target network. For this reason, ransomware assaults are commonly unleashed on weekends and at night, when support personnel may be slower to become aware of a break-in and are less able to organize a rapid and coordinated response. The more lateral movement ransomware is able to make inside a victim's network, the longer it takes to restore core operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist you to complete the time-critical first step in responding to a ransomware attack by putting out the fire. Progent's remote ransomware experts can help organizations in the Milwaukee metro area to identify and isolate infected servers and endpoints and protect clean resources from being penetrated.

If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Milwaukee
Current strains of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and infiltrate any accessible system restores and backups. Files synchronized to the cloud can also be impacted. For a vulnerable network, this can make system restoration almost impossible and basically throws the datacenter back to the beginning. Threat Actors, the cybercriminals responsible for ransomware assault, demand a settlement payment for the decryption tools required to unlock encrypted files. Ransomware attacks also attempt to steal (or "exfiltrate") files and TAs require an additional ransom in exchange for not posting this data or selling it. Even if you are able to rollback your network to an acceptable date in time, exfiltration can be a big issue according to the sensitivity of the downloaded information.

The restoration process after a ransomware penetration involves several crucial stages, the majority of which can be performed concurrently if the response workgroup has a sufficient number of people with the necessary skill sets.

  • Quarantine: This time-critical first step requires blocking the lateral spread of ransomware across your IT system. The longer a ransomware assault is permitted to go unrestricted, the more complex and more costly the recovery process. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware response experts. Quarantine activities include cutting off affected endpoint devices from the network to block the spread, documenting the IT system, and securing entry points.
  • Operational continuity: This covers restoring the network to a basic acceptable level of functionality with the shortest possible downtime. This process is usually the highest priority for the victims of the ransomware attack, who often perceive it to be an existential issue for their company. This activity also requires the broadest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and mobile phones, databases, office and mission-critical apps, network topology, and safe remote access. Progent's recovery team uses state-of-the-art workgroup platforms to coordinate the complex recovery effort. Progent appreciates the importance of working rapidly, continuously, and in unison with a client's managers and IT staff to prioritize tasks and to put critical services on line again as quickly as feasible.
  • Data restoration: The work required to recover files impacted by a ransomware attack depends on the state of the network, how many files are affected, and what restore techniques are needed. Ransomware assaults can destroy critical databases which, if not gracefully shut down, might have to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Exchange and SQL Server rely on AD, and many ERP and other business-critical platforms depend on SQL Server. Often some detective work may be needed to locate clean data. For instance, non-encrypted Outlook Email Offline Folder Files may have survived on staff PCs and laptops that were not connected during the ransomware attack. Progent's Altaro VM Backup experts can help you to utilize immutable backup for cloud object storage, allowing tamper-proof data for a set duration so that backup data cannot be modified or deleted by any user including administrators or root users. This adds another level of security and restoration ability in case of a successful ransomware attack.
  • Deploying advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and mid-sized businesses the benefits of the identical AV technology used by many of the world's biggest enterprises including Netflix, Visa, and Salesforce. By providing in-line malware blocking, identification, mitigation, restoration and analysis in one integrated platform, Progent's ASM lowers TCO, simplifies administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This requires working closely with the victim and the cyber insurance carrier, if any. Services include establishing the kind of ransomware used in the assault; identifying and establishing communications the hacker persona; verifying decryption capabilities; deciding on a settlement with the ransomware victim and the insurance carrier; negotiating a settlement amount and timeline with the hacker; checking adherence to anti-money laundering regulations; carrying out the crypto-currency payment to the TA; acquiring, learning, and operating the decryption tool; debugging failed files; building a pristine environment; remapping and connecting drives to match exactly their pre-encryption state; and reprovisioning machines and software services.
  • Forensics: This activity involves discovering the ransomware assault's progress throughout the targeted network from beginning to end. This audit trail of the way a ransomware attack travelled within the network assists you to evaluate the damage and uncovers weaknesses in rules or processes that need to be corrected to prevent later breaches. Forensics involves the examination of all logs, registry, GPO, AD, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for anomalies. Forensics is commonly given a high priority by the cyber insurance carrier. Because forensics can be time consuming, it is vital that other key recovery processes like operational continuity are executed concurrently. Progent has a large roster of IT and cybersecurity experts with the skills needed to perform the work of containment, operational continuity, and data recovery without interfering with forensic analysis.
Progent's Qualifications
Progent has provided remote and on-premises network services throughout the United States for over two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have been awarded high-level certifications in core technologies such as Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications including CISM, CISSP, and CRISC. (See certifications earned by Progent consultants). Progent also has guidance in financial management and Enterprise Resource Planning application software. This broad array of skills gives Progent the ability to salvage and integrate the undamaged pieces of your network after a ransomware attack and reconstruct them quickly into a viable network. Progent has collaborated with leading insurance carriers including Chubb to assist organizations clean up after ransomware assaults.

Contact Progent for Ransomware System Restoration Services in Milwaukee
For ransomware cleanup services in the Milwaukee metro area, call Progent at 800-462-8800 or go to Contact Progent.

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