Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Engineer
Ransomware needs time to steal its way across a network. For this reason, ransomware attacks are typically unleashed on weekends and at night, when IT personnel may be slower to become aware of a break-in and are least able to mount a rapid and coordinated defense. The more lateral progress ransomware is able to achieve within a victim's system, the more time it will require to restore basic IT services and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to guide you to carry out the urgent first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware engineers can assist businesses in the Milwaukee area to identify and quarantine infected servers and endpoints and protect clean assets from being penetrated.
If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Milwaukee
Modern variants of ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online data and infiltrate any accessible system restores. Data synchronized to the cloud can also be impacted. For a vulnerable network, this can make automated restoration almost impossible and basically knocks the IT system back to the beginning. Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a settlement payment in exchange for the decryptors required to unlock scrambled files. Ransomware attacks also try to exfiltrate information and TAs demand an additional payment in exchange for not publishing this information on the dark web. Even if you can restore your system to an acceptable point in time, exfiltration can be a big issue depending on the nature of the stolen information.
The restoration work after a ransomware penetration involves a number of distinct stages, the majority of which can proceed concurrently if the response team has a sufficient number of members with the required experience.
- Containment: This urgent initial response requires arresting the lateral progress of ransomware across your network. The more time a ransomware attack is permitted to go unrestricted, the longer and more costly the restoration process. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery experts. Containment processes include cutting off affected endpoint devices from the rest of network to block the spread, documenting the IT system, and protecting entry points.
- System continuity: This covers restoring the network to a basic useful degree of functionality with the shortest possible downtime. This process is usually the top priority for the victims of the ransomware attack, who often see it as a life-or-death issue for their company. This project also requires the widest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, office and mission-critical apps, network topology, and secure endpoint access. Progent's ransomware recovery team uses advanced collaboration platforms to organize the complex recovery effort. Progent appreciates the importance of working rapidly, tirelessly, and in unison with a customer's management and network support group to prioritize tasks and to put critical resources back online as fast as feasible.
- Data recovery: The work required to restore data impacted by a ransomware attack depends on the state of the network, how many files are encrypted, and what restore techniques are needed. Ransomware attacks can destroy key databases which, if not carefully shut down, might have to be reconstructed from scratch. This can include DNS and Active Directory databases. Microsoft Exchange and SQL Server depend on Active Directory, and many manufacturing and other business-critical applications are powered by Microsoft SQL Server. Often some detective work may be needed to find clean data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on employees' PCs and notebooks that were off line during the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be erased or modified by anyone including root users.
- Setting up advanced antivirus/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and medium-sized businesses the benefits of the identical anti-virus technology used by some of the world's biggest enterprises including Walmart, Citi, and Salesforce. By providing real-time malware blocking, detection, mitigation, restoration and forensics in a single integrated platform, ProSight ASM cuts total cost of ownership, streamlines management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiation with the hacker Progent has experience negotiating settlements with threat actors. This calls for close co-operation with the ransomware victim and the cyber insurance provider, if there is one. Services consist of determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker; verifying decryption tool; deciding on a settlement with the victim and the cyber insurance carrier; establishing a settlement amount and timeline with the TA; confirming adherence to anti-money laundering (AML) regulations; carrying out the crypto-currency disbursement to the hacker; acquiring, reviewing, and using the decryptor utility; debugging failed files; building a pristine environment; remapping and connecting datastores to match precisely their pre-attack state; and restoring computers and software services.
- Forensics: This activity is aimed at learning the ransomware attack's storyline across the targeted network from beginning to end. This history of the way a ransomware assault progressed within the network assists you to assess the impact and uncovers gaps in rules or work habits that need to be corrected to avoid later break-ins. Forensics involves the review of all logs, registry, GPO, AD, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to detect variations. Forensic analysis is typically assigned a high priority by the cyber insurance carrier. Since forensics can be time consuming, it is critical that other important recovery processes like business continuity are executed concurrently. Progent has an extensive team of IT and cybersecurity experts with the skills needed to carry out the work of containment, operational resumption, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has provided remote and on-premises IT services across the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes consultants who have earned advanced certifications in foundation technology platforms including Cisco infrastructure, VMware, and popular Linux distros. Progent's data security experts have earned industry-recognized certifications such as CISA, CISSP-ISSAP, GIAC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers top-tier support in financial management and Enterprise Resource Planning application software. This scope of expertise gives Progent the ability to salvage and consolidate the surviving pieces of your IT environment after a ransomware attack and reconstruct them quickly into a functioning system. Progent has worked with leading cyber insurance providers including Chubb to assist businesses recover from ransomware attacks.
Contact Progent for Ransomware Recovery Services in Milwaukee
For ransomware recovery consulting services in the Milwaukee area, call Progent at 800-462-8800 or visit Contact Progent.