Ransomware Hot Line: 800-462-8800
24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware requires time to work its way across a target network. For this reason, ransomware assaults are commonly launched on weekends and late at night, when support staff may be slower to become aware of a breach and are less able to mount a rapid and forceful response. The more lateral progress ransomware is able to manage inside a target's network, the more time it takes to restore core operations and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to help organizations to complete the urgent first step in responding to a ransomware attack by containing the malware. Progent's online ransomware engineer can help organizations in the Milwaukee area to identify and quarantine breached devices and guard undamaged resources from being penetrated.
If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Available in Milwaukee
Modern variants of ransomware such as Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online data and infiltrate any available system restores and backups. Data synched to the cloud can also be impacted. For a poorly defended environment, this can make automated recovery nearly impossible and effectively throws the IT system back to square one. So-called Threat Actors, the cybercriminals responsible for ransomware attack, insist on a settlement fee in exchange for the decryption tools required to recover encrypted files. Ransomware attacks also attempt to steal (or "exfiltrate") information and TAs demand an additional settlement in exchange for not publishing this data on the dark web. Even if you can restore your network to a tolerable point in time, exfiltration can be a big issue depending on the sensitivity of the downloaded information.
The restoration process after a ransomware attack has several crucial stages, most of which can proceed in parallel if the response workgroup has enough members with the necessary skill sets.
- Quarantine: This urgent initial step requires blocking the sideways progress of ransomware within your network. The more time a ransomware assault is permitted to go unrestricted, the more complex and more costly the recovery effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery engineers. Containment activities include isolating infected endpoints from the network to restrict the contagion, documenting the IT system, and securing entry points.
- Operational continuity: This involves restoring the IT system to a minimal useful level of capability with the least downtime. This effort is typically at the highest level of urgency for the victims of the ransomware attack, who often perceive it to be an existential issue for their business. This activity also demands the widest array of technical skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, office and line-of-business apps, network topology, and secure endpoint access management. Progent's ransomware recovery experts use advanced collaboration tools to coordinate the multi-faceted recovery effort. Progent appreciates the importance of working rapidly, continuously, and in concert with a customer's managers and network support staff to prioritize activity and to put critical services back online as fast as possible.
- Data recovery: The effort required to restore files impacted by a ransomware attack depends on the condition of the systems, the number of files that are encrypted, and what restore methods are needed. Ransomware assaults can take down pivotal databases which, if not properly closed, may need to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on AD, and many manufacturing and other mission-critical applications are powered by Microsoft SQL Server. Some detective work could be required to find clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on employees' desktop computers and notebooks that were off line during the assault.
- Deploying modern antivirus/ransomware protection: Progent's ProSight Active Security Monitoring offers small and mid-sized businesses the benefits of the identical anti-virus technology deployed by many of the world's largest enterprises such as Walmart, Visa, and NASDAQ. By delivering real-time malware blocking, detection, mitigation, repair and forensics in one integrated platform, ProSight Active Security Monitoring lowers TCO, simplifies management, and promotes rapid resumption of operations. The next-generation endpoint protection (NGEP) built into in ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.
- Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with threat actors. This calls for working closely with the victim and the cyber insurance carrier, if there is one. Services consist of determining the type of ransomware involved in the attack; identifying and establishing communications the hacker; verifying decryption capabilities; budgeting a settlement amount with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and timeline with the TA; checking compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency disbursement to the hacker; receiving, reviewing, and operating the decryptor tool; troubleshooting failed files; creating a pristine environment; mapping and connecting drives to match precisely their pre-attack state; and reprovisioning physical and virtual devices and software services.
- Forensics: This activity is aimed at uncovering the ransomware assault's storyline throughout the targeted network from start to finish. This history of the way a ransomware assault travelled through the network helps your IT staff to assess the impact and uncovers weaknesses in rules or processes that should be rectified to prevent later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for anomalies. Forensics is typically given a high priority by the cyber insurance carrier. Because forensics can be time consuming, it is vital that other key activities like business resumption are pursued concurrently. Progent maintains a large roster of information technology and security professionals with the skills needed to carry out activities for containment, business continuity, and data recovery without interfering with forensics.
Progent has provided online and on-premises IT services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SBEs) includes consultants who have earned advanced certifications in core technology platforms such as Cisco infrastructure, VMware, and major distributions of Linux. Progent's cybersecurity consultants have earned prestigious certifications including CISA, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also offers guidance in financial management and ERP software. This breadth of expertise gives Progent the ability to salvage and consolidate the surviving parts of your network following a ransomware assault and reconstruct them quickly into a viable network. Progent has collaborated with top cyber insurance carriers like Chubb to assist organizations recover from ransomware attacks.
Contact Progent for Ransomware System Restoration Consulting in Milwaukee
For ransomware system restoration consulting in the Milwaukee metro area, call Progent at 800-462-8800 or see Contact Progent.