Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way across a target network. Because of this, ransomware attacks are typically unleashed on weekends and at night, when support personnel may be slower to become aware of a penetration and are least able to mount a quick and coordinated response. The more lateral movement ransomware can make within a target's network, the longer it will require to recover basic operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide you to complete the time-critical first step in mitigating a ransomware attack by containing the malware. Progent's online ransomware engineers can help businesses in the Milwaukee area to locate and quarantine breached devices and protect clean assets from being penetrated.

If your system has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Milwaukee
Modern variants of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and attack any available system restores and backups. Data synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make automated recovery nearly impossible and basically throws the datacenter back to square one. Threat Actors, the hackers responsible for ransomware attack, insist on a ransom fee for the decryptors needed to unlock encrypted data. Ransomware assaults also try to steal (or "exfiltrate") files and hackers require an extra payment in exchange for not posting this information on the dark web. Even if you are able to rollback your system to a tolerable date in time, exfiltration can pose a big problem according to the nature of the stolen data.

The restoration process subsequent to ransomware attack involves a number of distinct phases, the majority of which can proceed concurrently if the recovery workgroup has a sufficient number of members with the required experience.

  • Containment: This urgent first step requires blocking the lateral spread of ransomware within your IT system. The more time a ransomware attack is permitted to run unchecked, the longer and more expensive the restoration effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery engineers. Quarantine processes consist of isolating affected endpoint devices from the rest of network to restrict the contagion, documenting the environment, and protecting entry points.
  • Operational continuity: This covers bringing back the network to a basic useful level of functionality with the least downtime. This effort is usually the highest priority for the victims of the ransomware attack, who often see it as an existential issue for their company. This activity also demands the broadest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, productivity and mission-critical apps, network topology, and secure endpoint access. Progent's recovery team uses advanced collaboration platforms to coordinate the multi-faceted restoration effort. Progent appreciates the importance of working rapidly, tirelessly, and in concert with a client's managers and network support staff to prioritize tasks and to put vital services on line again as fast as possible.
  • Data recovery: The effort necessary to restore files damaged by a ransomware assault varies according to the state of the systems, how many files are encrypted, and what restore techniques are needed. Ransomware assaults can destroy critical databases which, if not carefully closed, might need to be rebuilt from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other business-critical applications are powered by SQL Server. Some detective work may be required to locate clean data. For instance, non-encrypted Outlook Email Offline Folder Files may exist on staff PCs and laptops that were not connected at the time of the attack.
  • Implementing modern AV/ransomware defense: Progent's ProSight Active Security Monitoring incorporates SentinelOne's machine learning technology to offer small and mid-sized companies the advantages of the same anti-virus technology used by many of the world's biggest corporations including Walmart, Citi, and NASDAQ. By delivering in-line malware filtering, identification, containment, repair and analysis in one integrated platform, Progent's ProSight ASM reduces TCO, streamlines administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a certified SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This calls for working closely with the ransomware victim and the insurance provider, if any. Activities consist of establishing the kind of ransomware involved in the assault; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement amount with the victim and the insurance provider; negotiating a settlement and schedule with the hacker; checking adherence to anti-money laundering regulations; carrying out the crypto-currency disbursement to the TA; acquiring, learning, and using the decryption utility; debugging failed files; creating a clean environment; remapping and reconnecting drives to reflect exactly their pre-encryption state; and restoring physical and virtual devices and software services.
  • Forensic analysis: This process is aimed at uncovering the ransomware assault's progress throughout the targeted network from beginning to end. This history of how a ransomware assault progressed through the network helps your IT staff to assess the damage and uncovers shortcomings in rules or work habits that need to be corrected to prevent future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensic analysis is typically given a top priority by the cyber insurance carrier. Since forensic analysis can take time, it is vital that other key recovery processes like business continuity are performed in parallel. Progent has an extensive roster of IT and cybersecurity experts with the knowledge and experience needed to perform the work of containment, business resumption, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has provided remote and on-premises IT services throughout the U.S. for more than two decades and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have earned advanced certifications in core technologies such as Cisco infrastructure, VMware, and major distributions of Linux. Progent's data security consultants have earned prestigious certifications such as CISA, CISSP-ISSAP, and CRISC. (See Progent's certifications). Progent also offers top-tier support in financial and ERP applications. This breadth of expertise allows Progent to identify and consolidate the undamaged pieces of your IT environment after a ransomware assault and rebuild them quickly into a functioning system. Progent has worked with leading cyber insurance providers like Chubb to assist businesses recover from ransomware attacks.

Contact Progent for Ransomware System Recovery Consulting in Milwaukee
For ransomware recovery services in the Milwaukee metro area, call Progent at 800-462-8800 or visit Contact Progent.

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