Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Senior Ransomware Consultant
Ransomware needs time to steal its way through a network. Because of this, ransomware assaults are typically unleashed on weekends and late at night, when IT staff may take longer to recognize a penetration and are least able to mount a rapid and forceful defense. The more lateral progress ransomware is able to make within a victim's system, the more time it takes to recover core operations and damaged files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to assist organizations to complete the urgent first step in responding to a ransomware assault by putting out the fire. Progent's remote ransomware experts can assist organizations in the Milwaukee area to locate and quarantine breached servers and endpoints and protect clean assets from being compromised.
If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Offered in Milwaukee
Current variants of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online files and attack any available backups. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated recovery almost impossible and basically sets the IT system back to the beginning. Threat Actors, the cybercriminals responsible for ransomware assault, insist on a ransom fee for the decryptors required to recover scrambled data. Ransomware assaults also try to steal (or "exfiltrate") files and hackers require an extra ransom in exchange for not posting this information or selling it. Even if you are able to restore your system to an acceptable point in time, exfiltration can be a big issue according to the nature of the downloaded information.
The recovery process subsequent to ransomware attack involves a number of crucial stages, the majority of which can proceed in parallel if the recovery workgroup has a sufficient number of members with the necessary experience.
- Quarantine: This time-critical first step involves arresting the lateral progress of ransomware within your IT system. The longer a ransomware attack is permitted to go unrestricted, the more complex and more expensive the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response engineers. Quarantine activities consist of isolating affected endpoints from the network to restrict the spread, documenting the IT system, and protecting entry points.
- Operational continuity: This covers restoring the IT system to a minimal acceptable degree of functionality with the shortest possible downtime. This effort is usually the highest priority for the victims of the ransomware attack, who often see it as an existential issue for their business. This project also requires the broadest array of technical skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, productivity and line-of-business apps, network topology, and protected remote access. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to organize the complicated restoration process. Progent understands the importance of working rapidly, tirelessly, and in concert with a customer's management and IT staff to prioritize tasks and to get essential resources on line again as fast as possible.
- Data restoration: The effort necessary to restore files impacted by a ransomware attack varies according to the condition of the systems, how many files are affected, and which restore methods are required. Ransomware assaults can destroy key databases which, if not properly shut down, may have to be reconstructed from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many financial and other mission-critical platforms are powered by SQL Server. Often some detective work could be required to find undamaged data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on employees' desktop computers and notebooks that were not connected at the time of the assault.
- Implementing advanced AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to offer small and medium-sized companies the advantages of the same AV technology implemented by some of the world's largest enterprises such as Netflix, Visa, and Salesforce. By providing in-line malware blocking, identification, containment, recovery and analysis in a single integrated platform, Progent's ASM cuts total cost of ownership, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This calls for working closely with the ransomware victim and the cyber insurance carrier, if any. Services consist of determining the kind of ransomware used in the assault; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; establishing a settlement and timeline with the hacker; checking adherence to anti-money laundering regulations; carrying out the crypto-currency disbursement to the TA; receiving, reviewing, and using the decryptor tool; troubleshooting failed files; building a clean environment; mapping and connecting datastores to reflect precisely their pre-attack state; and restoring computers and software services.
- Forensic analysis: This process is aimed at learning the ransomware assault's storyline across the network from beginning to end. This history of the way a ransomware attack travelled within the network helps you to evaluate the damage and brings to light shortcomings in rules or processes that should be rectified to avoid future breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to look for variations. Forensic analysis is typically given a high priority by the insurance carrier. Because forensics can be time consuming, it is essential that other important activities such as business continuity are performed concurrently. Progent has an extensive roster of IT and security experts with the knowledge and experience required to carry out activities for containment, operational resumption, and data restoration without interfering with forensic analysis.
Progent has delivered remote and onsite IT services across the U.S. for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have been awarded advanced certifications in core technology platforms such as Cisco networking, VMware, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications such as CISA, CISSP, and GIAC. (See Progent's certifications). Progent also has top-tier support in financial management and ERP applications. This breadth of expertise allows Progent to salvage and consolidate the undamaged pieces of your IT environment following a ransomware attack and reconstruct them rapidly into a viable system. Progent has collaborated with top cyber insurance carriers including Chubb to help businesses clean up after ransomware assaults.
Contact Progent for Ransomware System Restoration Consulting in Milwaukee
For ransomware system recovery consulting in the Milwaukee area, phone Progent at 800-462-8800 or see Contact Progent.