Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a network. Because of this, ransomware assaults are typically unleashed on weekends and late at night, when IT staff may take longer to recognize a penetration and are least able to mount a rapid and forceful defense. The more lateral progress ransomware is able to make within a victim's system, the more time it takes to recover core operations and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to complete the urgent first step in responding to a ransomware assault by putting out the fire. Progent's remote ransomware experts can assist organizations in the Milwaukee area to locate and quarantine breached servers and endpoints and protect clean assets from being compromised.

If your network has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Milwaukee
Current variants of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online files and attack any available backups. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated recovery almost impossible and basically sets the IT system back to the beginning. Threat Actors, the cybercriminals responsible for ransomware assault, insist on a ransom fee for the decryptors required to recover scrambled data. Ransomware assaults also try to steal (or "exfiltrate") files and hackers require an extra ransom in exchange for not posting this information or selling it. Even if you are able to restore your system to an acceptable point in time, exfiltration can be a big issue according to the nature of the downloaded information.

The recovery process subsequent to ransomware attack involves a number of crucial stages, the majority of which can proceed in parallel if the recovery workgroup has a sufficient number of members with the necessary experience.

  • Quarantine: This time-critical first step involves arresting the lateral progress of ransomware within your IT system. The longer a ransomware attack is permitted to go unrestricted, the more complex and more expensive the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline monitored by veteran ransomware response engineers. Quarantine activities consist of isolating affected endpoints from the network to restrict the spread, documenting the IT system, and protecting entry points.
  • Operational continuity: This covers restoring the IT system to a minimal acceptable degree of functionality with the shortest possible downtime. This effort is usually the highest priority for the victims of the ransomware attack, who often see it as an existential issue for their business. This project also requires the broadest array of technical skills that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, productivity and line-of-business apps, network topology, and protected remote access. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to organize the complicated restoration process. Progent understands the importance of working rapidly, tirelessly, and in concert with a customer's management and IT staff to prioritize tasks and to get essential resources on line again as fast as possible.
  • Data restoration: The effort necessary to restore files impacted by a ransomware attack varies according to the condition of the systems, how many files are affected, and which restore methods are required. Ransomware assaults can destroy key databases which, if not properly shut down, may have to be reconstructed from the beginning. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server rely on Active Directory, and many financial and other mission-critical platforms are powered by SQL Server. Often some detective work could be required to find undamaged data. For example, non-encrypted Outlook Email Offline Folder Files may have survived on employees' desktop computers and notebooks that were not connected at the time of the assault.
  • Implementing advanced AV/ransomware defense: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to offer small and medium-sized companies the advantages of the same AV technology implemented by some of the world's largest enterprises such as Netflix, Visa, and Salesforce. By providing in-line malware blocking, identification, containment, recovery and analysis in a single integrated platform, Progent's ASM cuts total cost of ownership, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This calls for working closely with the ransomware victim and the cyber insurance carrier, if any. Services consist of determining the kind of ransomware used in the assault; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; establishing a settlement and timeline with the hacker; checking adherence to anti-money laundering regulations; carrying out the crypto-currency disbursement to the TA; receiving, reviewing, and using the decryptor tool; troubleshooting failed files; building a clean environment; mapping and connecting datastores to reflect precisely their pre-attack state; and restoring computers and software services.
  • Forensic analysis: This process is aimed at learning the ransomware assault's storyline across the network from beginning to end. This history of the way a ransomware attack travelled within the network helps you to evaluate the damage and brings to light shortcomings in rules or processes that should be rectified to avoid future breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), AD, DNS servers, routers, firewalls, schedulers, and core Windows systems to look for variations. Forensic analysis is typically given a high priority by the insurance carrier. Because forensics can be time consuming, it is essential that other important activities such as business continuity are performed concurrently. Progent has an extensive roster of IT and security experts with the knowledge and experience required to carry out activities for containment, operational resumption, and data restoration without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and onsite IT services across the U.S. for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes professionals who have been awarded advanced certifications in core technology platforms such as Cisco networking, VMware, and major distributions of Linux. Progent's data security experts have earned industry-recognized certifications such as CISA, CISSP, and GIAC. (See Progent's certifications). Progent also has top-tier support in financial management and ERP applications. This breadth of expertise allows Progent to salvage and consolidate the undamaged pieces of your IT environment following a ransomware attack and reconstruct them rapidly into a viable system. Progent has collaborated with top cyber insurance carriers including Chubb to help businesses clean up after ransomware assaults.

Contact Progent for Ransomware System Restoration Consulting in Milwaukee
For ransomware system recovery consulting in the Milwaukee area, phone Progent at 800-462-8800 or see Contact Progent.

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    Progent can help small and mid-size companies to design, implement, validate and manage backup/recovery systems required for a remote workforce.

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  • Remote Troubleshooting Shared Support Desk Shared Helpdesk Specialists
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  • Firewall Security Security Audit Services
    McAfee Protecting

    Progent provides small and mid-size businesses expert consulting for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security vendors including WatchGuard, Juniper Networks, and SonicWall. Progent can show you how to design a detailed security strategy and select appropriate technologies from a variety of vendors to achieve your security goals while sticking within your spending limits.

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  • SentinelOne Singularity Complete Reseller Professionals SentinelOne Endpoint Virus Immunization Professional

  • Aironet Access Point Management Remote Support Services
    CCIE Certified Aironet 1800 Access Point Network Consultant

    Progent's Cisco CCIE wireless infrastructure consultants can provide online or on-premises configuration and troubleshooting support to help you to plan, configure, upgrade, optimize, manage and troubleshoot Aironet wireless AP deployments of any size or architecture. Progent's Cisco wireless controller experts can also help you to integrate your wireless ecosystem with your wired network and cloud-hosted resources to create an enterprise connectivity foundation that is easy to administer and expand. Progent also offers affordable Wi-Fi site surveys to help you to decide the most efficient selection, placement and setup of Aironet Wi-Fi access points to work with your specific workplace layout, building structure, and expected workloads.

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  • Setup and Support Windows, UNIX, Solaris Windows and Solaris Engineer
  • Small Business Network Support Company Small Office Information Technology Consulting Firms
  • Small Business Tech Expert Small Office Migration Firm

  • Internal Network Security Scan Consulting Services
    Internal Network Security Inventory Consultant

    Progent provides small businesses two specially designed security inventory scanning packages that include, for a preset fee, remotely administered scans of your network security profile which are analyzed by certified security specialists who assess the results of the remote scan, deliver objective summaries of your existing security vulnerability, and make suggestions for remediation. Progent has developed two complementary network security evaluation packages for external and internal security testing that are priced to fit the budgets of small companies while providing enterprise-class evaluations of your IT network's exposure to attack.

  • Small Business WAP131 Online Technical Support Small Business Wireless AP Technical Consultant
  • SonicWall NSSP 12000 Firewall Security Audits SonicWall Capture ATP Security Evaluation

  • Meraki AP Management Network Consultant
    Setup and Support Meraki MR55 Access Point

    Progent's Cisco-Meraki Wi-Fi access point consultants can assist you to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for deployments ranging from a branch office to a large campus or a nationwide enterprise. Progent can also assist clients to integrate other Cisco devices for unified management.

  • Specialist Project Design Tuning Consultancy Project Design

  • Security Team Cybersecurity Penetration Testing
    Cybersecurity Penetration Testing Security Auditing

    Stealth penetration testing is an important component of any comprehensive IT system security plan. Progent's security experts can perform thorough intrusion checks without the knowledge of your company's internal network support staff. Unannounced penetration checking shows whether current security monitoring systems such as intrusion incident alerts and event log analysis are properly set up and consistently monitored.

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  • Virtual Server Private Cloud Hosting Technology Professional
    Private Clouds for Small Businesses Consultancy

    Progent's Private Cloud Hosting service provides comprehensive hosting of a small company's production servers in an environment that gives the highest level of availability and expandability and is in addition easy to move to any data center. Progent's Private Cloud Hosting and Management options are based upon proven virtualization techniques that enable small and midsize companies with multi- platform IT systems to save significantly on the expense of capital equipment, system support, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor independence.

  • Support SharePoint Server 2003 SharePoint Online Troubleshooting

  • Service Reports Consulting
    Service Reporting Integration Support

    Progent uses a sophisticated service reporting system that records and organizes complete documentation for all billed services. Unlike some freelance consultants or small service firms who provide minimal documentation or specifics of tasks performed, every service delivered by Progent is accompanied by full documentation. Each Progent staff member has access to the service reports transmitted by each consultant to every customer. The discipline of documenting and archiving service records allows more effective support and avoids a slew of common misfortunes such as when a service client is virtually held hostage to a consultant who won't release vital service information.

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  • Altaro 365 Total Backup Integration Support
    Hornetsecurity Altaro 365 Total Teams Chat Backup Specialist

    Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage an implementation of 365 Total Backup to preserve your Microsoft 365 mailboxes, files stored within your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows laptops and desktops.

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  • Top Quality Windows 2003 Online Support Services Windows 2003 Server Help and Support

  • Hornetsecurity Altaro M365 SharePoint Backup Remote Support
    24-7 Altaro 365 Total Backup Network Consultant

    Progent is an authorized Hornetsecurity/Altaro partner and can design, configure, and manage a deployment of 365 Total Backup to safeguard your Microsoft 365 mailboxes, files stored within your organization's OneDrive Accounts and SharePoint Document Libraries, user and group Teams Chats, plus files on Windows laptops and desktops.

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  • WatchGuard Firebox M670 Firewall Forensics Services
    Firewall Configuration WatchGuard Firebox T15 Firewall

    Progent provides support services for WatchGuard Firewall security gateways such as the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can show you how to select, deploy, and maintain a WatchGuard Firewall appliance that aligns with your network security requirements and budget. Progent can assist you to maintain legacy WatchGuard firewalls or migrate efficiently to current WatchGuard firewall solutions.

  • Ubiquiti UniFi wireless LAN Consulting 24x7 Ubiquiti AP Consulting
  • Visual Basic for Applications Design Microsoft Applications Development Companies
  • Windows 2000 Specialist Urgent Specialists Windows 2000

  • Windows and UNIX Technology Professional
    Engineers Windows and UNIX

    Progent's UNIX family consulting experts provide small businesses and software developers support for managing and supporting UNIX, Linux or Solaris environments that operate with Microsoft-powered technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient single consulting firm to show you how to create and maintain a secure and robust cross-platform network and communications infrastructure that supports UNIX and Microsoft interoperability by combining Windows with major variants of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, BSD, SCO, and SGI/Irix or major Linux derivatives including RedHat Linux, SUSE, CentOS Linux, Ubuntu, PCLinuxOS, fedora, Gentoo, Mandrake, Debian-GNU, and Slackware Linux.

  • Windows 2012 Integration Services Onsite Technical Support Windows 2008 Server
  • Windows Server 2016 Cloud Witness Specialists Windows Server 2016 Consulting Services
  • Windows Server 2022 Storage Spaces Direct Network Engineer Largest Online Support Windows Server 2022 Storage Spaces Direct
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  • macOS and Windows integration Help and Support Best Windows and macOS coexistence Remote Support Services
  • wireless VoIP phone and Aironet APs Online Technical Support Integration Wi-Fi VoIP phone integration

  • macOS Configuration Technology Professional
    Mac Configuration Consulting Services

    Progent provides nationwide online technical support and troubleshooting services for companies who run Apple Mac environments or whose information systems include a combination of Mac with Microsoft Windows products. Progent's experts can provide Apple macOS and Mac OS X clients a variety of IT services such as desktop assistance, migration to the latest version of OS X from other earlier editions of Apple macOS and OS X, plus expertise with Mac application software. Progent can also assist you with iPhone and Apple iPad integration and management, or migrating to Apple's iCloud. Online technical support provides optimum leverage for your IT budget by extending client productivity and limiting the time charged for computer analysis and repair. Sophisticated online support tools and skilled service specialists and engineers combine to enable Progent to handle the majority of network issues without squandering time and expense by traveling to your location. In the vast majority of cases your network issues can be dealt with over the phone or via a mix of phone help and remote access. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISA certified security specialists to assist you with the most challenging system issues.

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