Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a target network. For this reason, ransomware attacks are commonly launched on weekends and late at night, when IT personnel are likely to take longer to become aware of a penetration and are least able to organize a quick and coordinated response. The more lateral movement ransomware is able to manage inside a victim's system, the longer it will require to restore core IT services and damaged files and the more data can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to help you to carry out the urgent first step in mitigating a ransomware assault by putting out the fire. Progent's online ransomware experts can assist businesses in the Fort Myers metro area to locate and isolate infected devices and protect undamaged resources from being penetrated.

If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Fort Myers
Current strains of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online data and attack any available system restores. Data synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make automated recovery nearly impossible and basically knocks the IT system back to square one. Threat Actors, the hackers behind a ransomware attack, insist on a settlement fee for the decryptors required to recover encrypted data. Ransomware attacks also try to steal (or "exfiltrate") files and TAs require an extra payment for not posting this information or selling it. Even if you can restore your system to an acceptable date in time, exfiltration can pose a major problem according to the sensitivity of the downloaded data.

The recovery process after a ransomware attack has a number of crucial stages, most of which can proceed concurrently if the recovery team has a sufficient number of people with the required skill sets.

  • Quarantine: This time-critical first response involves arresting the lateral spread of the attack within your network. The longer a ransomware attack is permitted to go unrestricted, the longer and more expensive the recovery effort. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware response engineers. Quarantine processes consist of isolating affected endpoint devices from the rest of network to block the contagion, documenting the IT system, and securing entry points.
  • System continuity: This covers restoring the IT system to a minimal acceptable degree of capability with the shortest possible delay. This effort is typically at the highest level of urgency for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This project also requires the widest array of IT abilities that span domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and mission-critical apps, network architecture, and safe remote access management. Progent's recovery experts use state-of-the-art collaboration platforms to organize the complicated recovery effort. Progent understands the importance of working quickly, tirelessly, and in concert with a client's managers and network support group to prioritize tasks and to get vital resources back online as quickly as feasible.
  • Data restoration: The work required to restore data impacted by a ransomware assault varies according to the state of the systems, how many files are affected, and what recovery techniques are required. Ransomware assaults can destroy critical databases which, if not gracefully shut down, might need to be rebuilt from the beginning. This can include DNS and AD databases. Exchange and SQL Server rely on Active Directory, and many manufacturing and other mission-critical applications depend on SQL Server. Often some detective work may be needed to find undamaged data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and laptops that were off line at the time of the ransomware assault. Progent's Altaro VM Backup experts can help you to deploy immutable backup for cloud object storage, enabling tamper-proof data while under the defined policy so that backup data cannot be modified or deleted by any user including administrators or root users. This provides another level of protection and restoration ability in the event of a successful ransomware attack.
  • Setting up advanced AV/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to offer small and medium-sized companies the advantages of the identical AV tools implemented by some of the world's largest enterprises including Walmart, Citi, and Salesforce. By providing in-line malware blocking, classification, containment, restoration and analysis in a single integrated platform, Progent's Active Security Monitoring reduces total cost of ownership, simplifies administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine built into in Progent's ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with hackers. This requires working closely with the ransomware victim and the insurance carrier, if there is one. Services include establishing the kind of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement amount with the victim and the insurance carrier; establishing a settlement and timeline with the hacker; confirming adherence to anti-money laundering (AML) sanctions; carrying out the crypto-currency payment to the hacker; receiving, reviewing, and using the decryption utility; debugging decryption problems; creating a clean environment; mapping and connecting drives to reflect precisely their pre-attack state; and restoring computers and services.
  • Forensics: This activity involves uncovering the ransomware assault's storyline across the targeted network from start to finish. This audit trail of how a ransomware attack travelled through the network assists your IT staff to evaluate the impact and highlights vulnerabilities in policies or work habits that need to be rectified to avoid future break-ins. Forensics involves the review of all logs, registry, Group Policy Object, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for variations. Forensic analysis is typically given a top priority by the insurance provider. Since forensic analysis can be time consuming, it is vital that other important recovery processes such as operational continuity are performed in parallel. Progent maintains an extensive roster of IT and cybersecurity professionals with the knowledge and experience required to perform the work of containment, business resumption, and data restoration without interfering with forensics.
Progent's Background
Progent has delivered remote and onsite IT services throughout the United States for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SMEs) includes consultants who have earned advanced certifications in foundation technologies such as Cisco infrastructure, VMware, and major Linux distros. Progent's data security consultants have earned internationally recognized certifications such as CISM, CISSP, and GIAC. (See Progent's certifications). Progent also offers top-tier support in financial management and ERP application software. This breadth of skills allows Progent to salvage and consolidate the undamaged pieces of your IT environment after a ransomware assault and rebuild them rapidly into an operational network. Progent has collaborated with top cyber insurance carriers including Chubb to help organizations clean up after ransomware assaults.

Contact Progent for Ransomware System Recovery Services in Fort Myers
For ransomware system restoration consulting in the Fort Myers metro area, phone Progent at 800-462-8800 or visit Contact Progent.

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