Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Senior Ransomware Consultant
Ransomware needs time to steal its way through a target network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when IT staff are likely to be slower to recognize a breach and are less able to organize a quick and forceful response. The more lateral movement ransomware is able to achieve inside a victim's system, the longer it takes to restore basic IT services and scrambled files and the more information can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to help you to complete the urgent first phase in mitigating a ransomware attack by containing the malware. Progent's online ransomware experts can help businesses in the Fort Myers metro area to identify and quarantine infected servers and endpoints and guard undamaged assets from being penetrated.
If your system has been penetrated by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Fort Myers
Current variants of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and infiltrate any available backups. Data synched to the cloud can also be impacted. For a poorly defended environment, this can make system restoration nearly impossible and basically knocks the IT system back to square one. Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a ransom payment for the decryption tools required to recover scrambled files. Ransomware assaults also attempt to exfiltrate information and hackers require an additional settlement for not posting this information or selling it. Even if you are able to restore your system to an acceptable point in time, exfiltration can be a major problem according to the sensitivity of the downloaded information.
The recovery work subsequent to ransomware penetration has several crucial stages, the majority of which can be performed concurrently if the response workgroup has a sufficient number of people with the necessary experience.
- Quarantine: This time-critical initial response involves arresting the sideways spread of the attack within your network. The longer a ransomware attack is allowed to run unchecked, the more complex and more costly the recovery effort. Because of this, Progent maintains a 24x7 Ransomware Hotline staffed by seasoned ransomware response experts. Containment activities consist of cutting off affected endpoint devices from the rest of network to block the contagion, documenting the environment, and protecting entry points.
- Operational continuity: This involves bringing back the network to a basic useful level of functionality with the shortest possible delay. This process is usually at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This project also requires the broadest array of IT skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and line-of-business apps, network architecture, and secure endpoint access. Progent's ransomware recovery experts use advanced collaboration platforms to coordinate the multi-faceted restoration effort. Progent appreciates the importance of working rapidly, continuously, and in concert with a customer's managers and network support staff to prioritize activity and to get vital resources on line again as fast as possible.
- Data restoration: The work required to restore data impacted by a ransomware attack depends on the condition of the network, the number of files that are encrypted, and what restore techniques are required. Ransomware attacks can destroy critical databases which, if not properly closed, might have to be rebuilt from scratch. This can apply to DNS and Active Directory databases. Microsoft Exchange and SQL Server depend on AD, and many manufacturing and other business-critical platforms depend on Microsoft SQL Server. Often some detective work may be needed to find clean data. For instance, non-encrypted OST files may have survived on employees' PCs and laptops that were off line at the time of the ransomware assault. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to defend against ransomware attacks via Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including administrators.
- Setting up advanced AV/ransomware protection: ProSight ASM incorporates SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the advantages of the same AV tools used by some of the world's biggest corporations including Netflix, Citi, and Salesforce. By providing real-time malware filtering, classification, containment, repair and analysis in one integrated platform, ProSight Active Security Monitoring reduces TCO, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, reseller, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the hacker Progent has experience negotiating settlements with hackers. This requires close co-operation with the victim and the insurance carrier, if any. Activities include determining the type of ransomware used in the attack; identifying and establishing communications the hacker persona; testing decryption tool; budgeting a settlement with the victim and the cyber insurance carrier; negotiating a settlement amount and timeline with the hacker; confirming compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the TA; acquiring, learning, and using the decryptor tool; debugging decryption problems; building a pristine environment; remapping and connecting datastores to match precisely their pre-attack state; and restoring machines and software services.
- Forensic analysis: This process is aimed at learning the ransomware assault's progress throughout the targeted network from beginning to end. This audit trail of the way a ransomware assault progressed within the network assists your IT staff to evaluate the damage and brings to light weaknesses in rules or work habits that should be rectified to prevent future break-ins. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, scheduled tasks, and core Windows systems to detect variations. Forensics is commonly assigned a high priority by the cyber insurance carrier. Since forensics can take time, it is critical that other key recovery processes like operational continuity are performed in parallel. Progent maintains an extensive roster of information technology and cybersecurity professionals with the knowledge and experience required to carry out activities for containment, operational continuity, and data recovery without disrupting forensics.
Progent's Background
Progent has delivered remote and onsite network services throughout the United States for more than two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts includes professionals who have been awarded high-level certifications in foundation technology platforms including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's data security consultants have earned internationally recognized certifications such as CISM, CISSP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers guidance in financial and ERP software. This broad array of skills gives Progent the ability to identify and consolidate the surviving parts of your information system following a ransomware intrusion and reconstruct them rapidly into a viable network. Progent has worked with top insurance providers including Chubb to help businesses clean up after ransomware assaults.
Contact Progent for Ransomware System Restoration Consulting Services in Fort Myers
For ransomware recovery consulting in the Fort Myers metro area, phone Progent at 800-462-8800 or visit Contact Progent.