Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way across a target network. Because of this, ransomware assaults are commonly unleashed on weekends and at night, when support staff are likely to take longer to become aware of a breach and are less able to organize a quick and coordinated defense. The more lateral progress ransomware can make inside a target's network, the more time it will require to recover basic operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to take the urgent first step in responding to a ransomware attack by containing the malware. Progent's online ransomware experts can help businesses in the Columbus metro area to identify and quarantine breached servers and endpoints and guard undamaged assets from being compromised.

If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Columbus
Modern strains of ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and invade any available system restores. Files synched to the cloud can also be impacted. For a vulnerable network, this can make system restoration nearly impossible and effectively throws the IT system back to square one. Threat Actors, the hackers responsible for ransomware attack, demand a ransom payment for the decryptors required to recover encrypted files. Ransomware assaults also try to steal (or "exfiltrate") information and TAs require an extra settlement in exchange for not posting this data or selling it. Even if you can restore your network to a tolerable point in time, exfiltration can pose a big issue depending on the sensitivity of the stolen information.

The restoration work after a ransomware penetration involves several distinct phases, most of which can be performed in parallel if the response workgroup has a sufficient number of people with the necessary experience.

  • Quarantine: This urgent initial response involves blocking the lateral spread of ransomware across your network. The more time a ransomware attack is permitted to go unrestricted, the longer and more expensive the recovery effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine activities consist of cutting off infected endpoints from the rest of network to block the contagion, documenting the IT system, and securing entry points.
  • Operational continuity: This covers restoring the network to a minimal acceptable level of capability with the least delay. This effort is typically the top priority for the victims of the ransomware attack, who often see it as a life-or-death issue for their business. This activity also demands the broadest array of IT skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, office and mission-critical apps, network topology, and safe endpoint access management. Progent's ransomware recovery team uses advanced collaboration tools to organize the multi-faceted restoration process. Progent appreciates the urgency of working rapidly, tirelessly, and in unison with a client's management and network support group to prioritize activity and to get vital resources on line again as quickly as possible.
  • Data restoration: The effort necessary to restore data impacted by a ransomware attack depends on the state of the network, how many files are affected, and what restore techniques are required. Ransomware assaults can take down critical databases which, if not properly closed, might have to be rebuilt from the beginning. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server depend on AD, and many manufacturing and other mission-critical platforms are powered by SQL Server. Some detective work may be needed to locate undamaged data. For instance, non-encrypted Outlook Email Offline Folder Files may exist on staff PCs and laptops that were off line during the ransomware attack.
  • Implementing modern antivirus/ransomware protection: Progent's Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the advantages of the same anti-virus tools implemented by many of the world's largest corporations such as Walmart, Visa, and NASDAQ. By providing in-line malware filtering, identification, mitigation, restoration and analysis in a single integrated platform, ProSight ASM lowers TCO, streamlines management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine built into in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This calls for close co-operation with the ransomware victim and the cyber insurance carrier, if any. Activities include determining the kind of ransomware used in the assault; identifying and making contact with the hacker persona; verifying decryption capabilities; deciding on a settlement with the ransomware victim and the cyber insurance provider; negotiating a settlement and timeline with the hacker; checking compliance with anti-money laundering sanctions; overseeing the crypto-currency disbursement to the hacker; receiving, learning, and using the decryptor utility; troubleshooting decryption problems; creating a pristine environment; mapping and connecting drives to reflect exactly their pre-encryption condition; and recovering computers and services.
  • Forensic analysis: This process involves learning the ransomware attack's storyline across the network from beginning to end. This audit trail of how a ransomware assault travelled within the network assists your IT staff to assess the impact and uncovers shortcomings in security policies or work habits that need to be rectified to prevent later break-ins. Forensics entails the review of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensic analysis is commonly assigned a top priority by the insurance provider. Since forensic analysis can be time consuming, it is critical that other important activities like business continuity are executed concurrently. Progent has a large team of information technology and security professionals with the knowledge and experience required to carry out the work of containment, operational continuity, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has delivered remote and onsite IT services throughout the United States for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SBEs) includes professionals who have been awarded advanced certifications in core technology platforms such as Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's data security experts have earned prestigious certifications including CISM, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also offers guidance in financial and ERP application software. This breadth of skills gives Progent the ability to salvage and consolidate the surviving pieces of your information system after a ransomware assault and rebuild them quickly into a functioning network. Progent has worked with top insurance carriers like Chubb to help organizations recover from ransomware attacks.

Contact Progent for Ransomware System Recovery Consulting in Columbus
For ransomware system restoration consulting services in the Columbus metro area, phone Progent at 800-462-8800 or go to Contact Progent.



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    Progent offers the support of a certified VMware VCDX expert to help you plan, configure, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, private and public clouds, or hybrid systems. Progent can provide advanced knowledge for installing and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director (vCD), vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud tools for managing private and public cloud and hybrid cloud environments that deliver maximum uptime, data security, and application mobility.

  • Top Quality Offsite Workforce Guidance in Columbus - IP Voice Technology Consulting Services Columbus Georgia Columbus Work at Home Employees IP Voice Technology Guidance Columbus, Muscogee County

  • Microsoft 365 iPhone Integration Setup and Support
    Microsoft 365 Outlook Integration Support

    Progent can assist your business to understand the wealth of subscription options offered with Microsoft 365, previously branded Office 365, and integrate your network with Microsoft 365 so you realize maximum business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux software. Progent can also assist you to build and manage hybrid solutions that transparently integrate local and cloud-based products and services.

  • Top Quality Video Conferencing Support and Help Microsoft IM Infrastructure Integration

  • Microsoft Teams AAD Connect Technology Professional
    Microsoft Teams Help and Support

    Progent can help your organization to design a migration to Microsoft Teams from Skype for Business Online and configure, manage, and troubleshoot a cloud or mixed implementation of Microsoft Teams. Progent can assist you to connect Teams with Microsoft Office and Microsoft 365 apps, Exchange, SharePoint Online, and your PBX.

  • Top Quality Virtual Server Private Cloud Hosting Consultancy Private Cloud Solutions Specialists
  • Troubleshooting iPhone integration iPhone and Exchange integration Outsourcing

  • ProSight ECHO Managed Cloud Backup Services Support and Setup
    ProSight DPS ECHO Cloud Backup Services Computer Consultants

    ProSight Data Protection Services ECHO offer small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup processes and enables fast restoration of vital data, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software bugs, disasters, human mistakes, or malware attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's disaster recovery specialists can deliver world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when needed, can assist you to restore your critical information.

  • Urgent CISM Certified Cybersecurity Security Companies Engineers CISM Certified Cybersecurity Management
  • Virtual Office Infrastructure Telecommuting Job Automated Call Management Consultants Subcontractor
  • Windows 2008 Server IT Consultants After Hours Setup and Support Windows Server 2016
  • Columbus Ryuk Ransomware Mitigation Experts Columbus, Muscogee County, US
  • Windows 2008 Server Small Business Computer Consulting Company Columbus Windows 2019 Server Network Consulting Service Columbus, Franklin County
  • Windows 2012R2 Engineer Technology Consulting Windows Server 2012R2
  • Windows 7 Professionals Windows 7 Remote Support
  • Windows Server 2012 R2 Cloud Professional Online Troubleshooting Windows Server 2012 R2
  • Windows Server 2019 and SCOM Online Troubleshooting Windows Server 2019 Cybersecurity Computer Consultants
  • Windows Server Essentials Upgrade Consulting Services Microsoft Windows Server Essentials Engineers

  • 24-7 MCSE Expert Certified Exchange Server 2016 Migration Planning IT Services
    Remote Support Exchange 2016 Upgrade

    Progent can assist your business in all phases of your upgrade to Microsoft Exchange 2016 including designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; migrating mailboxes; Windows Hyper-V design; specifying storage requirements for your virtual machines, databases and log files; configuring HLB for fault-tolerant CAS services; planning, building and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing the firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and setting up Outlook on the web.

  • Windows Small Business Server Onsite Technical Support MS Windows SBS Professional
  • Work at Home Employees Columbus Consultants - Conferencing Technology Consultants Muscogee County Georgia 24x7 Columbus At Home Workers Voice/Video Conferencing Systems Consulting Services
  • Work at Home Helpdesk Integration Support Remote Support Services Work at Home Helpdesk Services
  • Work from Home Employees Columbus Consulting Services - Cloud Integration Technology Consulting Services Muscogee County Georgia Remote Workforce Consultants nearby Columbus - Cloud Technology Expertise Columbus Fort Benning
  • XenServer Virtualization Services XenServer Virtualization Consultancy
  • application Testing Lab Professional PXE evaluation Lab Engineers

  • Microsoft Operations Manager Integration Services
    Integration Services System Center Operations Manager

    Progent's Microsoft-certified consulting experts have more than 10 years of background designing, deploying, enhancing and troubleshooting Microsoft SCOM solutions and offer organizations of all sizes advanced online or onsite consulting support for Microsoft SCOM 2012. Progent can help you to design an architecture for Microsoft SCOM 2012 servers that delivers the performance and resilience required to watch over your datacenter effectively, whether your datacenters are onsite, cloud-based, or a mixed environment. Progent's SCOM consultants can also assist you to install and customize Microsoft SCOM 2012 management packs based on best practices for tracking network fabric and both Microsoft and 3rd-party applications and services. In addition, Progent can deliver responsive remote or on-premises technical support to assist you to remediate critical problems uncovered by SCOM 2012.


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