Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way across a target network. For this reason, ransomware assaults are typically launched on weekends and at night, when IT staff are likely to be slower to recognize a break-in and are least able to organize a rapid and forceful response. The more lateral progress ransomware is able to make within a victim's system, the more time it will require to recover basic operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to complete the urgent first step in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can assist businesses in the Columbus area to locate and isolate breached devices and protect clean resources from being compromised.

If your network has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Available in Columbus
Modern strains of ransomware like Ryuk, Maze, Netwalker, and Egregor encrypt online data and infiltrate any available system restores. Data synchronized to the cloud can also be corrupted. For a poorly defended network, this can make automated restoration almost impossible and basically sets the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a settlement payment in exchange for the decryptors needed to recover encrypted data. Ransomware attacks also attempt to steal (or "exfiltrate") information and hackers require an extra ransom in exchange for not posting this data on the dark web. Even if you can rollback your system to a tolerable point in time, exfiltration can be a major issue depending on the nature of the stolen information.

The recovery work after a ransomware penetration has a number of crucial phases, most of which can be performed in parallel if the response workgroup has a sufficient number of people with the necessary skill sets.

  • Containment: This time-critical first response involves blocking the lateral progress of ransomware within your IT system. The more time a ransomware assault is permitted to go unchecked, the more complex and more expensive the restoration effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery experts. Containment processes consist of isolating infected endpoints from the network to restrict the contagion, documenting the IT system, and securing entry points.
  • System continuity: This involves bringing back the network to a basic acceptable level of functionality with the least downtime. This process is typically at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This activity also demands the widest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and line-of-business apps, network topology, and safe endpoint access. Progent's recovery team uses advanced workgroup platforms to coordinate the complex restoration process. Progent appreciates the importance of working rapidly, continuously, and in unison with a customer's managers and IT staff to prioritize tasks and to put critical resources back online as quickly as feasible.
  • Data restoration: The work necessary to restore data damaged by a ransomware attack varies according to the state of the systems, how many files are affected, and which recovery techniques are required. Ransomware assaults can take down pivotal databases which, if not gracefully shut down, might need to be rebuilt from scratch. This can include DNS and Active Directory databases. Microsoft Exchange and Microsoft SQL Server depend on AD, and many ERP and other business-critical platforms are powered by Microsoft SQL Server. Often some detective work could be needed to find undamaged data. For instance, non-encrypted OST files may exist on employees' PCs and notebooks that were not connected during the ransomware assault.
  • Deploying advanced antivirus/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and mid-sized businesses the benefits of the identical anti-virus technology implemented by many of the world's largest enterprises including Walmart, Citi, and Salesforce. By delivering in-line malware filtering, detection, mitigation, repair and forensics in a single integrated platform, Progent's ProSight ASM cuts total cost of ownership, simplifies administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection engine built into in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent has experience negotiating settlements with threat actors. This requires close co-operation with the victim and the insurance carrier, if any. Activities consist of establishing the kind of ransomware used in the attack; identifying and establishing communications the hacker persona; testing decryption tool; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; negotiating a settlement and schedule with the hacker; confirming compliance with anti-money laundering sanctions; carrying out the crypto-currency disbursement to the TA; acquiring, learning, and using the decryption tool; debugging decryption problems; building a pristine environment; remapping and connecting datastores to reflect exactly their pre-attack state; and recovering physical and virtual devices and services.
  • Forensic analysis: This activity involves uncovering the ransomware assault's storyline across the targeted network from beginning to end. This history of the way a ransomware assault travelled within the network helps you to evaluate the damage and highlights gaps in security policies or processes that should be rectified to prevent later breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, schedulers, and basic Windows systems to detect changes. Forensic analysis is commonly assigned a high priority by the insurance carrier. Because forensics can take time, it is vital that other key activities like operational continuity are performed in parallel. Progent has a large team of IT and data security professionals with the skills required to carry out the work of containment, operational continuity, and data recovery without disrupting forensic analysis.
Progent's Background
Progent has provided remote and onsite network services throughout the United States for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have earned high-level certifications in core technology platforms such as Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications including CISA, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning software. This broad array of skills allows Progent to identify and integrate the undamaged pieces of your network after a ransomware assault and reconstruct them quickly into an operational network. Progent has worked with top insurance providers like Chubb to help businesses clean up after ransomware attacks.

Contact Progent for Ransomware System Recovery Consulting in Columbus
For ransomware system restoration consulting in the Columbus metro area, phone Progent at 800-462-8800 or see Contact Progent.

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    Dynamics GP 2015 R2 (formerly Great Plains) features a new architecture that enhances cloud integration, works with the most popular handheld devices, allows single login with Azure AD, and strengthens security and compliance. Dynamics 2015 R2 also streamlines reporting, incorporates nine new Workflows, expands the Web Client, and adds more than 100 improvements to its library of applications. Progent's team of Microsoft-certified consultants offer the broad technical skills and hands-on experience to resolve the critical technical and business issues associated with deploying and managing Dynamics GP 2015 R2 and can assist your organization to carry out a smooth migration that will maximize the business value of your investment in this powerful product.

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