Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Engineer
Ransomware requires time to steal its way through a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when IT personnel may take longer to become aware of a breach and are less able to organize a rapid and coordinated response. The more lateral progress ransomware is able to make inside a target's system, the more time it will require to restore core operations and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is intended to help organizations to carry out the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware experts can help businesses in the Southlake metro area to locate and quarantine infected devices and protect undamaged assets from being compromised.
If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Services Offered in Southlake
Modern variants of crypto-ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online files and invade any accessible backups. Data synchronized to the cloud can also be corrupted. For a vulnerable network, this can make automated restoration almost impossible and effectively knocks the IT system back to the beginning. So-called Threat Actors, the hackers behind a ransomware attack, demand a ransom payment in exchange for the decryption tools needed to recover encrypted data. Ransomware assaults also try to steal (or "exfiltrate") information and TAs demand an additional payment in exchange for not posting this information or selling it. Even if you can rollback your system to a tolerable date in time, exfiltration can pose a big problem depending on the nature of the downloaded information.
The restoration process subsequent to ransomware penetration has a number of crucial stages, the majority of which can proceed in parallel if the recovery team has enough members with the required skill sets.
- Quarantine: This time-critical initial step involves blocking the sideways progress of the attack across your IT system. The longer a ransomware assault is allowed to run unrestricted, the more complex and more costly the recovery effort. Because of this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery experts. Quarantine processes include cutting off infected endpoints from the network to minimize the contagion, documenting the environment, and securing entry points.
- Operational continuity: This covers bringing back the network to a basic acceptable level of functionality with the least delay. This effort is typically the top priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their company. This project also requires the broadest range of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and mobile phones, databases, productivity and mission-critical applications, network topology, and safe remote access. Progent's recovery experts use state-of-the-art collaboration tools to organize the complex recovery effort. Progent understands the urgency of working rapidly, continuously, and in concert with a customer's management and IT group to prioritize activity and to get critical services on line again as quickly as possible.
- Data recovery: The effort necessary to recover data impacted by a ransomware attack depends on the state of the network, the number of files that are encrypted, and which recovery techniques are required. Ransomware attacks can destroy key databases which, if not properly shut down, might need to be reconstructed from scratch. This can include DNS and Active Directory (AD) databases. Exchange and SQL Server depend on AD, and many ERP and other business-critical applications are powered by Microsoft SQL Server. Often some detective work could be needed to locate undamaged data. For instance, non-encrypted OST files may have survived on employees' PCs and laptops that were off line during the ransomware attack.
- Implementing advanced AV/ransomware protection: Progent's ProSight Active Security Monitoring incorporates SentinelOne's behavioral analysis technology to offer small and mid-sized companies the advantages of the identical anti-virus technology used by many of the world's largest enterprises such as Walmart, Citi, and NASDAQ. By providing in-line malware blocking, identification, mitigation, restoration and analysis in one integrated platform, Progent's ProSight ASM cuts total cost of ownership, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's ProSight ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This requires close co-operation with the victim and the cyber insurance provider, if any. Services include establishing the type of ransomware used in the attack; identifying and making contact with the hacker persona; testing decryption tool; deciding on a settlement with the victim and the cyber insurance provider; establishing a settlement and timeline with the hacker; checking adherence to anti-money laundering (AML) sanctions; overseeing the crypto-currency transfer to the hacker; acquiring, learning, and using the decryptor tool; debugging decryption problems; building a clean environment; mapping and reconnecting drives to reflect precisely their pre-encryption condition; and restoring computers and software services.
- Forensic analysis: This process is aimed at uncovering the ransomware assault's storyline across the network from start to finish. This history of the way a ransomware assault progressed within the network helps you to evaluate the impact and highlights shortcomings in rules or work habits that should be rectified to prevent future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, schedulers, and basic Windows systems to check for changes. Forensics is commonly given a high priority by the insurance carrier. Because forensic analysis can be time consuming, it is critical that other important activities like business resumption are performed in parallel. Progent has a large team of IT and data security professionals with the knowledge and experience required to perform the work of containment, business continuity, and data restoration without interfering with forensic analysis.
Progent has provided remote and on-premises network services across the U.S. for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of SMEs includes consultants who have earned advanced certifications in core technologies such as Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity consultants have earned industry-recognized certifications including CISA, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also offers top-tier support in financial and ERP applications. This broad array of skills allows Progent to identify and integrate the surviving pieces of your information system following a ransomware attack and reconstruct them rapidly into an operational network. Progent has worked with leading cyber insurance providers including Chubb to assist organizations recover from ransomware assaults.
Contact Progent for Ransomware System Restoration Consulting Services in Southlake
For ransomware recovery consulting in the Southlake area, call Progent at 800-462-8800 or visit Contact Progent.