Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. For this reason, ransomware attacks are typically launched on weekends and late at night, when support staff are likely to be slower to recognize a breach and are least able to mount a quick and forceful response. The more lateral progress ransomware can achieve inside a target's system, the more time it will require to restore basic IT services and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to carry out the time-critical first step in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware engineers can assist businesses in the Southlake metro area to locate and isolate breached devices and guard clean resources from being penetrated.

If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Southlake
Modern variants of ransomware like Ryuk, Sodinokibi, DopplePaymer, and Nephilim encrypt online files and attack any accessible system restores. Data synchronized to the cloud can also be impacted. For a poorly defended network, this can make system recovery almost impossible and basically knocks the IT system back to square one. Threat Actors, the cybercriminals behind a ransomware attack, demand a settlement fee for the decryptors required to unlock encrypted files. Ransomware assaults also attempt to exfiltrate files and TAs demand an additional settlement in exchange for not posting this information on the dark web. Even if you can rollback your system to an acceptable point in time, exfiltration can pose a big problem according to the sensitivity of the downloaded information.

The restoration work subsequent to ransomware attack has a number of distinct phases, the majority of which can be performed in parallel if the response workgroup has a sufficient number of members with the required experience.

  • Quarantine: This time-critical initial step involves blocking the lateral progress of ransomware across your network. The more time a ransomware attack is permitted to run unrestricted, the longer and more costly the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by veteran ransomware recovery experts. Containment activities consist of isolating affected endpoints from the rest of network to block the spread, documenting the environment, and securing entry points.
  • System continuity: This covers bringing back the network to a minimal useful degree of functionality with the least delay. This process is typically the highest priority for the victims of the ransomware attack, who often perceive it to be an existential issue for their company. This activity also demands the broadest array of IT skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and mobile phones, databases, productivity and line-of-business apps, network architecture, and secure endpoint access. Progent's recovery experts use state-of-the-art workgroup tools to organize the multi-faceted recovery effort. Progent understands the importance of working rapidly, continuously, and in unison with a customer's managers and IT group to prioritize tasks and to put essential services on line again as fast as feasible.
  • Data recovery: The work necessary to recover data impacted by a ransomware attack depends on the condition of the network, the number of files that are affected, and which restore techniques are required. Ransomware assaults can take down critical databases which, if not gracefully closed, may have to be reconstructed from scratch. This can apply to DNS and Active Directory databases. Exchange and SQL Server rely on AD, and many financial and other mission-critical applications depend on SQL Server. Often some detective work could be required to locate clean data. For example, undamaged OST files may exist on staff desktop computers and notebooks that were not connected at the time of the assault. Progent's Altaro VM Backup consultants can help you to deploy immutability for cloud storage, allowing tamper-proof data for a set duration so that backup data cannot be modified or deleted by any user including root users. This provides another level of protection and restoration ability in the event of a successful ransomware attack.
  • Implementing modern AV/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to give small and medium-sized businesses the benefits of the identical AV technology implemented by many of the world's biggest enterprises such as Walmart, Visa, and NASDAQ. By providing in-line malware blocking, detection, mitigation, restoration and analysis in one integrated platform, Progent's ASM lowers total cost of ownership, streamlines management, and expedites recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This calls for close co-operation with the victim and the cyber insurance carrier, if there is one. Activities include establishing the type of ransomware used in the attack; identifying and making contact with the hacker persona; testing decryption capabilities; budgeting a settlement with the victim and the cyber insurance provider; establishing a settlement and schedule with the TA; confirming compliance with anti-money laundering (AML) sanctions; carrying out the crypto-currency transfer to the hacker; acquiring, reviewing, and operating the decryptor utility; debugging failed files; building a pristine environment; mapping and reconnecting drives to reflect exactly their pre-attack state; and reprovisioning physical and virtual devices and services.
  • Forensics: This activity involves uncovering the ransomware assault's progress across the targeted network from beginning to end. This history of how a ransomware attack progressed within the network helps you to assess the impact and brings to light weaknesses in policies or work habits that should be corrected to prevent later break-ins. Forensics involves the review of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and basic Windows systems to detect variations. Forensics is commonly assigned a high priority by the cyber insurance carrier. Since forensic analysis can be time consuming, it is vital that other key recovery processes like operational continuity are performed concurrently. Progent maintains an extensive team of information technology and security experts with the knowledge and experience needed to perform activities for containment, operational resumption, and data restoration without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and onsite network services throughout the U.S. for more than 20 years and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes consultants who have earned advanced certifications in core technology platforms such as Cisco infrastructure, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity experts have earned industry-recognized certifications including CISA, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and ERP application software. This scope of skills allows Progent to salvage and consolidate the undamaged parts of your network following a ransomware attack and rebuild them rapidly into a viable system. Progent has worked with top cyber insurance providers like Chubb to assist businesses recover from ransomware attacks.

Contact Progent for Ransomware System Restoration Services in Southlake
For ransomware system restoration services in the Southlake area, phone Progent at 800-462-8800 or go to Contact Progent.



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    If your company network combines UNIX, Linux or Sun Solaris platforms with Microsoft Windows, Progent can show you how to incorporate your computers into a cohesive network that permits all your operating systems to coexist for easy administration, seamless information exchange, high dependability, enhanced throughput, and strong security. Progent's UNIX/Linux/Solaris and MS Windows integration support services include network infrastructure configuration and support, consulting for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, online network help and troubleshooting, in-person technical support, and Help Desk outsourcing.

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    Mac and Cisco PIX Firewalls Professionals

    Progent's CISM-certified security staff can show you how to protect your Mac environment through expert services including performing security audits, recovery from virus and denial of service penetrations, configuring firewalls, implementing safe remote and mobile connectivity, deploying automated programs for defense against viruses, spam, and directory harvest attacks, and creating a company-wide security plan appropriate for the particular objectives of your corporate network.

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    Remote Workforce VoIP Remote Troubleshooting

    Progent can help small and mid-size companies to set up VoIP platforms to provide their at-home workforce the advantage of seamless access to the corporate phone infrastructure.

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  • Windows 11 Consultancy
    Windows 11 Autopilot Support and Integration

    Progent's Microsoft-certified Windows 11 experts offer a variety of services to support Windows 11 such as cloud and hybrid solutions, mobile device management and synchronization, at-home workforce access, security and compliance, streamlined provisioning, and Call Center services.

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    Progent's software developers have worked for 20 years with .NET technologies and the Visual Studio development environment and can create or enhance .NET applications quickly and affordably.

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  • Non-stop Clustered Servers Technical Consultant
    Biggest Consultants Fault Tolerant Server Clustering

    Progent offers Windows Cluster Server assistance to help your organization utilize non-stop clustered servers that can provide 100% operation. Clustered Windows servers for zero-downtime systems include Windows 2003 Cluster Server, SQL Cluster, and Exchange Server Cluster. By showing you how too create high availability server clustering solutions based on Microsoft Windows Clustered Server 2003, Progent's Premier Windows consultants ensure that your non-stop server clusters are set up to optimize the business value of your information network.

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  • Windows 7 Migration Setup and Support Windows 7 Integration Help and Support
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  • Microsoft 365 Migration Design
    PowerPoint 2019 Network Outsource

    Progent's certified Microsoft Office and Microsoft 365 consultants can assist companies of any size to incorporate Office desktop and Microsoft 365 apps including Excel, Word, PowerPoint, Outlook, Access, Visio and OneNote into a seamless solution that provides quick ROI and enables improved business outcomes. Progent can assist your company to interface Office or Microsoft 365 applications with each other and with other key Microsoft technologies such as SharePoint Server, Exchange Server and SQL Server deployed on-premises or hosted in the cloud. Progent's consultants can also help you to resolve compatibility problems with different releases of Microsoft Office and can provide live online training to individuals and teams.

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