Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Top-tier Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. Because of this, ransomware attacks are commonly launched on weekends and late at night, when IT personnel may take longer to recognize a breach and are least able to organize a rapid and coordinated defense. The more lateral movement ransomware is able to manage inside a target's system, the more time it will require to recover basic IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to complete the urgent first step in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware experts can help businesses in the Stockton metro area to locate and quarantine infected devices and guard clean resources from being penetrated.

If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Stockton
Current variants of ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online data and invade any available system restores. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make system recovery nearly impossible and effectively throws the IT system back to the beginning. So-called Threat Actors, the hackers behind a ransomware attack, demand a settlement fee for the decryptors needed to recover scrambled files. Ransomware attacks also try to steal (or "exfiltrate") files and TAs demand an additional ransom in exchange for not posting this data or selling it. Even if you can restore your network to a tolerable date in time, exfiltration can pose a major issue according to the nature of the stolen information.

The restoration process subsequent to ransomware attack has a number of distinct phases, most of which can be performed in parallel if the recovery workgroup has enough members with the required experience.

  • Quarantine: This urgent first response requires arresting the lateral progress of ransomware across your network. The more time a ransomware attack is allowed to go unchecked, the more complex and more expensive the restoration effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by seasoned ransomware recovery engineers. Quarantine processes consist of cutting off infected endpoints from the rest of network to minimize the spread, documenting the IT system, and securing entry points.
  • Operational continuity: This involves restoring the IT system to a minimal acceptable degree of capability with the shortest possible downtime. This process is typically the highest priority for the victims of the ransomware attack, who often see it as a life-or-death issue for their business. This project also demands the widest array of technical skills that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and smart phones, databases, productivity and line-of-business apps, network architecture, and protected remote access management. Progent's recovery experts use state-of-the-art workgroup platforms to coordinate the complicated restoration process. Progent appreciates the importance of working quickly, continuously, and in concert with a customer's management and network support group to prioritize tasks and to put essential services back online as quickly as feasible.
  • Data restoration: The work required to recover files damaged by a ransomware attack varies according to the state of the systems, how many files are affected, and which recovery methods are needed. Ransomware assaults can destroy pivotal databases which, if not gracefully shut down, might have to be rebuilt from the beginning. This can include DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server depend on AD, and many ERP and other business-critical platforms depend on Microsoft SQL Server. Often some detective work may be required to locate undamaged data. For instance, non-encrypted OST files may exist on staff desktop computers and notebooks that were not connected at the time of the attack.
  • Implementing modern AV/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to give small and medium-sized businesses the advantages of the same anti-virus tools implemented by many of the world's largest corporations such as Netflix, Citi, and NASDAQ. By delivering in-line malware blocking, detection, mitigation, repair and forensics in a single integrated platform, Progent's ASM lowers TCO, simplifies management, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with hackers. This requires working closely with the ransomware victim and the insurance provider, if any. Services include determining the kind of ransomware used in the attack; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement with the ransomware victim and the insurance provider; negotiating a settlement and timeline with the TA; confirming compliance with anti-money laundering regulations; carrying out the crypto-currency transfer to the hacker; receiving, learning, and using the decryptor tool; debugging failed files; building a clean environment; mapping and reconnecting drives to reflect precisely their pre-attack state; and restoring machines and services.
  • Forensic analysis: This activity involves uncovering the ransomware assault's storyline across the network from start to finish. This audit trail of the way a ransomware attack progressed through the network assists you to evaluate the damage and uncovers vulnerabilities in rules or processes that should be rectified to avoid future break-ins. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensics is usually assigned a top priority by the insurance carrier. Since forensics can be time consuming, it is critical that other important recovery processes such as operational resumption are performed concurrently. Progent maintains a large roster of information technology and security professionals with the knowledge and experience required to perform the work of containment, operational resumption, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has provided online and on-premises network services throughout the U.S. for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of subject matter experts includes professionals who have earned advanced certifications in core technologies including Cisco infrastructure, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications including CISM, CISSP-ISSAP, and CRISC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and ERP application software. This breadth of skills allows Progent to salvage and integrate the surviving pieces of your network following a ransomware attack and reconstruct them quickly into an operational system. Progent has worked with leading insurance providers including Chubb to help businesses clean up after ransomware assaults.

Contact Progent for Ransomware Cleanup Consulting Services in Stockton
For ransomware system restoration expertise in the Stockton area, phone Progent at 800-462-8800 or go to Contact Progent.



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