Ransomware Hot Line: 800-462-8800

24x7 Remote Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way through a network. For this reason, ransomware assaults are commonly unleashed on weekends and late at night, when support personnel are likely to be slower to recognize a break-in and are least able to mount a rapid and coordinated defense. The more lateral movement ransomware is able to make within a victim's network, the more time it takes to restore basic operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to take the time-critical first phase in responding to a ransomware attack by stopping the bleeding. Progent's online ransomware experts can help businesses in the Stockton metro area to identify and isolate infected servers and endpoints and protect undamaged assets from being penetrated.

If your system has been breached by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Stockton
Modern strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online data and invade any available backups. Files synched to the cloud can also be corrupted. For a poorly defended network, this can make system recovery almost impossible and basically knocks the IT system back to square one. So-called Threat Actors, the cybercriminals behind a ransomware attack, demand a ransom fee in exchange for the decryption tools needed to unlock scrambled data. Ransomware attacks also attempt to exfiltrate files and hackers demand an additional settlement for not posting this information on the dark web. Even if you are able to rollback your system to an acceptable date in time, exfiltration can pose a big issue according to the nature of the downloaded data.

The restoration work after a ransomware attack involves several distinct stages, the majority of which can be performed in parallel if the recovery workgroup has a sufficient number of members with the necessary skill sets.

  • Containment: This urgent initial response involves arresting the sideways spread of the attack within your IT system. The more time a ransomware assault is allowed to go unrestricted, the more complex and more expensive the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware response engineers. Containment activities consist of isolating affected endpoints from the network to minimize the spread, documenting the environment, and securing entry points.
  • Operational continuity: This covers restoring the IT system to a minimal acceptable level of functionality with the shortest possible downtime. This effort is usually the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their company. This project also requires the widest range of technical skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, office and mission-critical applications, network architecture, and safe remote access. Progent's ransomware recovery team uses advanced collaboration tools to coordinate the complex recovery process. Progent understands the importance of working rapidly, continuously, and in unison with a client's managers and network support staff to prioritize tasks and to put vital services on line again as fast as feasible.
  • Data recovery: The effort required to restore files impacted by a ransomware assault depends on the state of the systems, the number of files that are affected, and which recovery techniques are required. Ransomware attacks can take down critical databases which, if not properly shut down, might have to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on Active Directory, and many financial and other business-critical applications are powered by Microsoft SQL Server. Often some detective work may be needed to locate clean data. For instance, undamaged Outlook Email Offline Folder Files may have survived on employees' desktop computers and laptops that were not connected at the time of the assault.
  • Implementing modern antivirus/ransomware protection: Progent's ProSight Active Security Monitoring uses SentinelOne's machine learning technology to give small and mid-sized businesses the advantages of the identical AV technology implemented by some of the world's biggest enterprises including Walmart, Citi, and Salesforce. By delivering real-time malware filtering, classification, mitigation, restoration and analysis in a single integrated platform, Progent's ProSight Active Security Monitoring cuts total cost of ownership, simplifies administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in ProSight Active Security Monitoring was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating ransom settlements with threat actors. This calls for close co-operation with the ransomware victim and the cyber insurance carrier, if any. Activities consist of determining the kind of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and schedule with the hacker; confirming adherence to anti-money laundering sanctions; carrying out the crypto-currency payment to the TA; acquiring, learning, and operating the decryptor tool; troubleshooting decryption problems; building a clean environment; mapping and connecting datastores to match precisely their pre-encryption state; and restoring computers and software services.
  • Forensic analysis: This process is aimed at learning the ransomware attack's progress throughout the targeted network from start to finish. This audit trail of the way a ransomware attack progressed within the network helps you to evaluate the impact and highlights shortcomings in rules or processes that should be corrected to avoid later breaches. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for changes. Forensic analysis is commonly assigned a high priority by the insurance provider. Since forensic analysis can take time, it is critical that other important recovery processes such as business continuity are performed concurrently. Progent maintains an extensive roster of IT and security professionals with the skills required to carry out the work of containment, business continuity, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has delivered remote and onsite network services throughout the U.S. for more than two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes professionals who have been awarded advanced certifications in core technologies such as Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications including CISM, CISSP, and GIAC. (See Progent's certifications). Progent also offers top-tier support in financial management and ERP applications. This broad array of skills gives Progent the ability to salvage and consolidate the surviving parts of your network after a ransomware attack and reconstruct them quickly into an operational network. Progent has collaborated with top cyber insurance carriers like Chubb to help organizations recover from ransomware attacks.

Contact Progent for Ransomware Recovery Consulting Services in Stockton
For ransomware system recovery consulting in the Stockton metro area, phone Progent at 800-462-8800 or see Contact Progent.

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    Progent's certified SQL Server 2019 experts can help you to assess the advantages for upgrading to SQL Server 2019 and can provide rapid remote or onsite access to experts in system design and integration, software development, database administration, and cybersecurity.

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    Progent's Cisco Meraki wireless AP experts offer remote and onsite support to assist businesses of all sizes to design, deploy, maintain, upgrade or debug Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to set up and support Cisco's Meraki-based wireless infrastructure for environments that range from a telecommuter's home or a remote office to a large campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products including Catalyst and Nexus switches, routers and firewalls to create a cohesive network infrastructure that delivers identical connectivity, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients regardless of their location or device.

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    Progent's National Support Center provides nationwide remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified support experts provide phone help and online direct computer connection to isolate and repair technical problems quickly and economically. The scope of technical experience represented by Progent's staff of nationwide service engineers allows Progent to escalate even the most difficult problems to qualified specialists as required.

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    Progent practices information transfer from Progent's consultants to clients. By educating customers to deal with technical issues that are within their scope, Progent can concentrate on delivering high-value skills where Progent has little competition. Medium-size businesses who utilize trusted independent consultants or who maintain in-house IT staffs benefit when Progent passes on knowledge about new technology and tested methodologies to make their IT environments more robust, protected, and productive.

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    Microsoft Dynamics GP 2015 R2 introduces a new design that improves cloud integration, works with the most popular handheld devices, allows single login with Microsoft Azure Active Directory, and tightens security. Dynamics 2015 R2 also simplifies management reporting, includes new Workflows, expands the Web Client, and adds more than 100 enhancements to its library of applications. Progent's team of Microsoft-certified and Cisco-certified consultants have the depth and breadth of knowledge and hands-on experience to address the critical technical and business challenges involved with upgrading to Microsoft Dynamics GP 2015 R2 and can help you to carry out an efficient migration that will maximize the business value of your investment in this powerful product.

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