Ransomware Hot Line: 800-462-8800
24x7 Online Access to a Top-tier Ransomware Consultant
Ransomware requires time to steal its way across a network. Because of this, ransomware attacks are commonly unleashed on weekends and late at night, when IT staff are likely to take longer to recognize a breach and are least able to mount a quick and forceful response. The more lateral movement ransomware is able to make within a victim's system, the longer it takes to restore core IT services and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to help you to carry out the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can help organizations in the Thousand Oaks metro area to identify and quarantine breached servers and endpoints and protect clean assets from being compromised.
If your network has been penetrated by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Services Offered in Thousand Oaks
Current strains of ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and invade any accessible system restores. Data synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make system recovery almost impossible and effectively knocks the IT system back to the beginning. So-called Threat Actors (TAs), the cybercriminals behind a ransomware assault, demand a ransom fee in exchange for the decryption tools required to recover scrambled files. Ransomware assaults also try to exfiltrate information and TAs require an additional ransom in exchange for not publishing this data on the dark web. Even if you are able to rollback your system to a tolerable point in time, exfiltration can pose a major problem depending on the sensitivity of the stolen data.
The recovery work subsequent to ransomware breach has a number of crucial phases, the majority of which can be performed in parallel if the recovery workgroup has enough members with the required experience.
- Containment: This time-critical first step involves arresting the lateral spread of the attack across your network. The more time a ransomware assault is allowed to run unrestricted, the more complex and more expensive the recovery process. Recognizing this, Progent maintains a 24x7 Ransomware Hotline monitored by veteran ransomware recovery experts. Quarantine activities consist of isolating infected endpoint devices from the network to block the contagion, documenting the environment, and securing entry points.
- Operational continuity: This covers restoring the network to a basic useful degree of capability with the least delay. This process is usually at the highest level of urgency for the victims of the ransomware assault, who often perceive it to be an existential issue for their business. This project also demands the broadest range of technical abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and mobile phones, databases, productivity and mission-critical apps, network architecture, and secure remote access. Progent's ransomware recovery experts use advanced collaboration platforms to organize the multi-faceted restoration effort. Progent understands the importance of working rapidly, tirelessly, and in unison with a customer's management and network support staff to prioritize activity and to get critical resources on line again as quickly as feasible.
- Data restoration: The effort necessary to recover data damaged by a ransomware attack depends on the condition of the network, how many files are encrypted, and what recovery methods are required. Ransomware assaults can take down pivotal databases which, if not carefully shut down, might have to be rebuilt from scratch. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many manufacturing and other business-critical applications depend on SQL Server. Some detective work could be required to locate clean data. For example, undamaged OST files may exist on employees' PCs and notebooks that were not connected during the assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to protect against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof backup data that cannot be erased or modified by any user including administrators or root users.
- Setting up modern AV/ransomware protection: Progent's ProSight ASM uses SentinelOne's machine learning technology to give small and medium-sized businesses the advantages of the identical anti-virus technology used by many of the world's largest corporations such as Walmart, Visa, and Salesforce. By delivering in-line malware filtering, detection, mitigation, restoration and forensics in one integrated platform, ProSight ASM lowers total cost of ownership, streamlines administration, and expedites resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This requires close co-operation with the ransomware victim and the cyber insurance carrier, if there is one. Activities include determining the kind of ransomware used in the assault; identifying and establishing communications the hacker; testing decryption tool; budgeting a settlement with the ransomware victim and the cyber insurance provider; establishing a settlement amount and schedule with the hacker; checking compliance with anti-money laundering (AML) regulations; overseeing the crypto-currency payment to the TA; receiving, reviewing, and operating the decryption utility; debugging decryption problems; building a pristine environment; remapping and connecting drives to reflect exactly their pre-encryption condition; and restoring machines and software services.
- Forensic analysis: This activity is aimed at uncovering the ransomware assault's progress throughout the targeted network from start to finish. This audit trail of the way a ransomware attack travelled through the network helps your IT staff to evaluate the impact and brings to light gaps in security policies or work habits that need to be corrected to prevent later break-ins. Forensics involves the examination of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, schedulers, and core Windows systems to check for changes. Forensics is typically assigned a top priority by the cyber insurance provider. Since forensic analysis can take time, it is vital that other important recovery processes like operational resumption are pursued concurrently. Progent maintains an extensive team of IT and cybersecurity experts with the skills required to perform activities for containment, operational continuity, and data restoration without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and onsite network services throughout the United States for over 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts includes consultants who have earned advanced certifications in foundation technologies including Cisco infrastructure, VMware, and popular Linux distros. Progent's cybersecurity experts have earned internationally recognized certifications such as CISM, CISSP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also has guidance in financial management and ERP software. This breadth of skills allows Progent to identify and consolidate the undamaged parts of your information system after a ransomware assault and rebuild them rapidly into a functioning system. Progent has collaborated with leading insurance providers like Chubb to assist businesses clean up after ransomware attacks.
Contact Progent for Ransomware Recovery Services in Thousand Oaks
For ransomware system recovery consulting services in the Thousand Oaks area, call Progent at 800-462-8800 or see Contact Progent.