Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware needs time to work its way across a target network. For this reason, ransomware assaults are typically launched on weekends and late at night, when IT personnel may be slower to become aware of a penetration and are least able to mount a quick and forceful defense. The more lateral progress ransomware is able to make inside a victim's network, the longer it takes to restore basic IT services and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to take the time-critical first step in mitigating a ransomware assault by putting out the fire. Progent's online ransomware experts can assist businesses in the Thousand Oaks area to locate and isolate infected devices and guard clean resources from being compromised.

If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Thousand Oaks
Modern strains of ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online files and invade any accessible system restores and backups. Data synchronized to the cloud can also be impacted. For a vulnerable network, this can make automated restoration nearly impossible and effectively sets the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a ransom fee for the decryptors needed to unlock encrypted files. Ransomware attacks also attempt to steal (or "exfiltrate") information and hackers require an additional payment in exchange for not publishing this information or selling it. Even if you can rollback your system to a tolerable date in time, exfiltration can be a major issue according to the sensitivity of the downloaded information.

The recovery process after a ransomware penetration involves a number of distinct phases, the majority of which can proceed concurrently if the response workgroup has enough people with the required skill sets.

  • Quarantine: This time-critical initial response involves arresting the sideways progress of the attack across your IT system. The more time a ransomware assault is allowed to go unchecked, the longer and more costly the restoration effort. Because of this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine processes consist of cutting off affected endpoints from the rest of network to minimize the spread, documenting the IT system, and securing entry points.
  • System continuity: This covers restoring the network to a minimal acceptable level of capability with the shortest possible delay. This process is typically the top priority for the victims of the ransomware assault, who often perceive it to be an existential issue for their business. This project also requires the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, productivity and mission-critical applications, network topology, and protected remote access management. Progent's recovery team uses state-of-the-art workgroup platforms to coordinate the complicated recovery process. Progent understands the importance of working quickly, continuously, and in unison with a client's managers and IT staff to prioritize tasks and to put critical services on line again as fast as possible.
  • Data restoration: The effort necessary to recover data damaged by a ransomware assault varies according to the condition of the network, how many files are encrypted, and what recovery methods are required. Ransomware attacks can destroy key databases which, if not carefully shut down, might need to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other business-critical platforms are powered by Microsoft SQL Server. Some detective work could be needed to find clean data. For instance, non-encrypted Outlook Email Offline Folder Files may exist on staff PCs and notebooks that were not connected during the ransomware assault.
  • Setting up modern antivirus/ransomware protection: ProSight ASM uses SentinelOne's machine learning technology to give small and medium-sized businesses the advantages of the same anti-virus technology deployed by some of the world's largest corporations such as Walmart, Visa, and Salesforce. By delivering in-line malware blocking, classification, containment, repair and forensics in a single integrated platform, ProSight Active Security Monitoring lowers TCO, streamlines management, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection engine incorporated in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the insurance provider, if there is one. Services consist of determining the type of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption tool; budgeting a settlement amount with the ransomware victim and the cyber insurance provider; negotiating a settlement amount and schedule with the TA; confirming compliance with anti-money laundering sanctions; overseeing the crypto-currency payment to the TA; acquiring, reviewing, and operating the decryption tool; troubleshooting decryption problems; building a pristine environment; mapping and reconnecting drives to match exactly their pre-encryption condition; and recovering physical and virtual devices and software services.
  • Forensic analysis: This process involves learning the ransomware attack's progress throughout the targeted network from beginning to end. This history of how a ransomware attack progressed within the network helps you to evaluate the impact and brings to light weaknesses in policies or work habits that need to be corrected to avoid later breaches. Forensics involves the examination of all logs, registry, GPO, Active Directory (AD), DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to detect anomalies. Forensics is commonly assigned a top priority by the cyber insurance carrier. Since forensic analysis can take time, it is vital that other key activities such as operational resumption are executed concurrently. Progent has an extensive team of information technology and cybersecurity experts with the knowledge and experience required to perform activities for containment, business resumption, and data recovery without disrupting forensics.
Progent's Background
Progent has delivered online and on-premises network services throughout the U.S. for more than two decades and has been awarded Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes consultants who have been awarded advanced certifications in core technologies including Cisco networking, VMware virtualization, and popular distributions of Linux. Progent's cybersecurity experts have earned industry-recognized certifications such as CISA, CISSP, and GIAC. (Refer to certifications earned by Progent consultants). Progent also has guidance in financial and ERP software. This breadth of skills gives Progent the ability to salvage and consolidate the surviving parts of your information system following a ransomware attack and reconstruct them rapidly into a viable system. Progent has worked with leading cyber insurance carriers including Chubb to assist organizations clean up after ransomware assaults.

Contact Progent for Ransomware System Recovery Consulting Services in Thousand Oaks
For ransomware system recovery consulting services in the Thousand Oaks area, phone Progent at 800-462-8800 or go to Contact Progent.



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  • Thousand Oaks California Top Rated SharePoint Server 2019 Remote Technical Support IT Consultants Microsoft SharePoint Server 2010 Thousand Oaks, Conejo Valley
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  • Benefits for Home Based Network Professional Jobs Available
    Compensation for Cisco Consulting Contract Job Opportunities

    Our compensation structure is based on contribution, so similar to working as an independent contractor, your earnings are directly driven by your work effort. Some of our consultants stress quality of life and elect to work at a more relaxed pace, utilizing our flexible calendar to pursue personal pursuits such as mountain biking, motorcycle racing, snow boarding, fishing, vacations, or spending private time with family and acquaintances. Others use the chance to make big bucks through hard work and extended hours. Progent completely encourages either end of the spectrum plus any point in between.

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    Urgent Egregor ransomware recovery Consultancy

    Progent's seasoned ransomware recovery experts can help your business to restore a network damaged by a ransomware crypto-worm like Ryuk, Maze, Sodinokibi, DopplePaymer, LockBit or Egregor.

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  • Virtual Server Technology Consulting
    Server Consolidation Configuration

    By using virtual servers, companies can operate many virtual machines on one actual server. Virtual server technology enables businesses to enjoy all the advantages of server segmentation, while avoiding the costs that goes with purchasing additional server hardware. Virtual servers are also the critical technology behind private clouds, which offer important benefits such as lowering the costs of capital equipment, facilities, and management while enhancing information security, system reliability, and disaster recovery. Other key server management technologies are server monitoring utilities, Windows Server Update Services, and remote system management cards. Progent's certified server management consultants can assist you with all areas of server virtualization and administration to allow your business to contain costs and conserve time.

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  • Thousand Oaks Ryuk Crypto-Ransomware Detection Thousand Oaks Lockbit Ransomware Rollback Thousand Oaks, Conejo Valley

  • Microsoft Certified Partner On-site Support SQL Server
    Consulting Services SQL Server Reporting Services

    Progent's Microsoft certified consultants can offer small and medium size businesses advanced Microsoft SQL Server help. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis platform that opens the door to the speedy development of enterprise-class business programs that can give your business a competitive edge. SQL Server provides core support for XML and can query across the Internet and outside the corporate firewall. In addition to offering expertise, maintenance and troubleshooting services, Progent's SQL experts can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the business value of your information system. Progent can also help you upgrade from older editions of Microsoft SQL Server to SQL Server 2005.

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  • Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey Online Troubleshooting
    Catalyst Wi-Fi 6 AP Planning Network Engineer

    Progent's Cisco-certified Catalyst 9100 Series Wi-Fi 6 WAP consultants can provide economical online and onsite help for Catalyst next-generation Wi-Fi 6 wireless APs.

  • Thousand Oaks, CA Small Business Networking Thousand Oaks, California Technical Support
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  • System Center 2016 Orchestrator Remote Consulting
    Support and Help System Center 2016 Cloud Integration

    Small to middle size businesses can now get all the advantages of Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco Certified network consulting professionals. With Progent's economically priced network support packages, small and midsize organizations can select a basic Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive 24x7 outsourcing package. Progent supports Operations Manager 2007 to offer small company networks world-class reliability, security, and productivity.

  • Top Cisco ASA Configuration Online Support Services 24-Hour Adaptive Security Device Manager On-site Technical Support
  • Top Quality CCIE Certified Technology Consulting Services wireless IP phones and Cisco Unified Communications Manager CCDP Certified wireless IP phones and Meraki APs Network Consulting
  • Top Quality Small Business Information Technology Consulting Companies Small Business Network Solutions

  • Firewall Configuration WatchGuard XTM Firewall
    Firewall Configure WatchGuard Firebox T70 Firewall

    Progent provides support services for WatchGuard Firewall/VPN security gateways including the WatchGuard Firebox and XTM series of Firewalls and the Firebox SSL Core VPN Gateway. Progent's WatchGuard consultants can show you how to select, configure, and maintain a WatchGuard Firewall appliance that fits your security needs and budget. Progent can help you to manage outdated WatchGuard firewalls or migrate smoothly to current WatchGuard firewalls.

  • Top Quality Thousand Oaks At Home Workforce Backup/Restore Solutions Consultants Thousand Oaks Thousand Oaks Remote Workers Backup/Recovery Technology Consulting and Support Services Thousand Oaks Moorpark
  • Top Ranked Consulting for Service Firms Consulting Remote Support IT Services for Network Service Providers
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  • 24-Hour Online Support Services Windows 11 Pilot Testing
    24x7x365 Microsoft Certified Windows 11 Migration Data Recovery

    Progent's Microsoft-certified Windows 11 consultants can provide an array of services to support Windows 11 including cloud and hybrid integration, mobile management, at-home workforce connectivity, data and identity security, centralized deployment, and Help Desk support services.

  • Ubuntu Linux Professionals Mandrake Linux Consultants
  • Urgent Amazon Marketplace Web Service development Developer Amazon Marketplace Web Service development Design Firm

  • On-site Support Microsoft Exchange
    Engineer Exchange 2007

    Progent's Microsoft certified consultants can help you design and deploy an efficient in-place Microsoft Exchange 2007 migration plan that minimizes productivity disruption, simplifies ongoing service demands, and makes your Exchange 2007 Server easy to administer. For complex multi-server or multi-location upgrades, Progent offers the knowledge and experience to complete your move quickly and economically. Progent's Exchange Server 2007 support, troubleshooting, and consulting offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server and the creation of unified messaging solutions powered by Microsoft Exchange Server 2007.

  • Urgent At Home Workers Thousand Oaks Expertise - Management Systems Consultants Thousand Oaks California Teleworkers Thousand Oaks Consulting and Support Services - Endpoint Management Solutions Consulting and Support Services Thousand Oaks, Conejo Valley
  • Urgent Consulting Support for Network Service Providers Consultant Services IT Services for Network Service Firms Support Services

  • Remote Citrix StorageLink Site Recovery Consultant
    Top Technology Professional Citrix Essentials for Hyper-V

    Progent's Citrix-certified experts can help you to assess the potential business benefits of the various versions of Citrix Essentials for Hyper-V, help you to use Citrix management tools in your Hyper-V network, and show you how you can deploy Citrix Essentials to improve the performance, uptime, consistency, and fault tolerance of your virtualized environment while lowering the cost of equipment and support and simplifying management tasks.

  • Urgent Windows 11 Configuration Support Windows 11 Training Integration
  • Windows 10 Pilot Testing Network Consultant Windows 10 OneDrive Online Support Services
  • Windows 2012R2 Online Technical Support Windows Server 2012R2 Hyper-V Virtual Switch Professionals
  • Windows Server 2016 Integration Consultant Ventura County California Windows 2008 Server Network Support Consultants Ventura County California

  • Supplemental Help Desk Information Technology Consulting
    Virtual Helpdesk Information Technology Consulting

    Progent's Co-managed Call Center service allows your IT organization to share the load for Help Desk support seamlessly between your IT staff and Progent's pool of seasoned technical support engineers and subject matter experts. Progent's Help Desk Co-management service is a collaborative service desk solution based on ConnectWise Manage, the top shared professional services automation (PSA) platform for handling service requests, ticket lifecycle, ownership, progress tracking, and reporting.

  • Windows Server 2019 High Availability Specialists Online Consulting Windows Server 2019 Windows Admin Center
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  • Windows and Solaris Specialist
    24/7 Specialist Solaris with Windows

    If you are producing UNIX-based applications in an environment that includes Windows-based servers, PCs, and office productivity products, Progent offers full-service network support outsourcing that frees you to concentrate on your field of high-value expertise while avoiding the constant hassle of managing your company information system. By using automated server monitoring and by providing remote and on-site support as your business needs it, Progent offers an economical solution for maintaining an IT system that features high availability, protection, and efficiency. Progent's developer assistance offerings include comprehensive it outsourcing, virtual infrastructure, remote and on-site service and repair, proactive network monitoring, and Helpdesk services.

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  • MOM 2005 Case Study
    Urgent MOM 2005 Case Studies

    Before Progent's MOM-based solution, network problems were handled reactively, after users were impacted by them. With the benefit of proactive, automated alerts and trend reports sent by MOM, Progent can now ward off network problems before they grow to be critical enough to impact network uptime. Because of MOM, Progent can resolve looming problems before clients suspect that the problems are there. Progent has background with MOM 2005 and MOM 2000 to offer small company networks enterprise-class reliability, safety and performance.

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  • Microsoft Hyper-V Virtual Machines Online Support
    Microsoft Certified Technology Consulting Hyper-V Virtual

    Progent's network professionals can assist you to analyze the possible advantages of Hyper-V-based server virtualization for your business, perform test implementations to verify Hyper-V's compatibility with your line-of-business software, evaluate your network architecture for optimal operation with virtual server solutions, assist you in upgrading to Windows Server 2008 and configuring Hyper-V, educate your IT staff to track and administer Hyper-V, offer expert consulting support for enhancing the security of your virtual machines, design and validate business continuity procedures that optimize network uptime, and deliver continuing consulting and technical support including low-cost online repair and comprehensive Help Desk outsourcing.


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