Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to work its way through a network. For this reason, ransomware assaults are typically launched on weekends and late at night, when support personnel may take longer to become aware of a penetration and are least able to mount a quick and coordinated defense. The more lateral progress ransomware is able to make within a victim's network, the more time it takes to recover basic operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist you to carry out the urgent first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware experts can help organizations in the Thousand Oaks metro area to identify and isolate infected devices and guard clean assets from being compromised.

If your network has been breached by any version of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Offered in Thousand Oaks
Modern strains of ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online data and invade any accessible system restores and backups. Files synched to the cloud can also be impacted. For a poorly defended network, this can make automated restoration nearly impossible and effectively knocks the IT system back to square one. Threat Actors, the hackers behind a ransomware assault, demand a settlement fee in exchange for the decryptors required to unlock encrypted data. Ransomware attacks also attempt to exfiltrate information and hackers demand an extra ransom in exchange for not publishing this information on the dark web. Even if you are able to restore your network to an acceptable date in time, exfiltration can be a big issue according to the sensitivity of the stolen data.

The recovery process subsequent to ransomware attack involves several crucial phases, the majority of which can be performed in parallel if the response team has enough members with the necessary skill sets.

  • Quarantine: This time-critical first response involves arresting the lateral spread of the attack across your IT system. The more time a ransomware attack is permitted to go unrestricted, the longer and more expensive the restoration effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware response engineers. Containment processes consist of isolating infected endpoint devices from the network to restrict the spread, documenting the IT system, and securing entry points.
  • Operational continuity: This covers bringing back the network to a basic useful degree of functionality with the shortest possible delay. This effort is typically the top priority for the targets of the ransomware attack, who often see it as a life-or-death issue for their business. This activity also demands the broadest range of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, productivity and mission-critical applications, network architecture, and secure endpoint access. Progent's recovery team uses state-of-the-art workgroup tools to coordinate the complicated recovery process. Progent understands the importance of working quickly, continuously, and in concert with a client's managers and IT group to prioritize tasks and to put vital services back online as quickly as possible.
  • Data recovery: The effort necessary to restore files impacted by a ransomware attack depends on the condition of the network, the number of files that are affected, and what restore methods are needed. Ransomware attacks can destroy critical databases which, if not gracefully closed, might have to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on AD, and many manufacturing and other business-critical applications are powered by SQL Server. Often some detective work could be needed to locate clean data. For example, undamaged OST files may exist on employees' PCs and laptops that were not connected during the attack. Progent's Altaro VM Backup consultants can help you to utilize immutable backup for cloud object storage, enabling tamper-proof data while under the defined policy so that backup data cannot be modified or deleted by anyone including administrators. This provides another level of security and restoration ability in the event of a ransomware breach.
  • Implementing advanced antivirus/ransomware defense: ProSight ASM uses SentinelOne's machine learning technology to offer small and medium-sized companies the advantages of the identical AV tools deployed by some of the world's biggest enterprises such as Walmart, Visa, and Salesforce. By providing in-line malware filtering, classification, containment, repair and analysis in a single integrated platform, ProSight Active Security Monitoring reduces total cost of ownership, streamlines management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for close co-operation with the ransomware victim and the cyber insurance provider, if there is one. Activities include determining the type of ransomware involved in the assault; identifying and making contact with the hacker; testing decryption tool; deciding on a settlement amount with the ransomware victim and the cyber insurance carrier; negotiating a settlement amount and schedule with the hacker; confirming compliance with anti-money laundering sanctions; overseeing the crypto-currency transfer to the TA; receiving, reviewing, and operating the decryptor utility; troubleshooting decryption problems; building a clean environment; mapping and connecting datastores to reflect precisely their pre-encryption condition; and restoring computers and services.
  • Forensic analysis: This activity is aimed at uncovering the ransomware attack's progress across the targeted network from start to finish. This history of how a ransomware assault travelled through the network assists your IT staff to evaluate the impact and uncovers gaps in policies or work habits that need to be corrected to prevent later breaches. Forensics involves the examination of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to check for anomalies. Forensics is usually assigned a high priority by the insurance provider. Because forensic analysis can take time, it is critical that other key recovery processes like operational continuity are pursued in parallel. Progent has an extensive team of IT and security professionals with the skills required to carry out activities for containment, business continuity, and data recovery without disrupting forensic analysis.
Progent's Qualifications
Progent has provided remote and onsite IT services throughout the U.S. for over 20 years and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity competencies. Progent's team of subject matter experts (SMEs) includes professionals who have earned high-level certifications in core technologies such as Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned prestigious certifications including CISM, CISSP, and CRISC. (Refer to Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning applications. This broad array of skills allows Progent to salvage and consolidate the undamaged parts of your IT environment after a ransomware assault and reconstruct them rapidly into a functioning system. Progent has worked with leading cyber insurance providers including Chubb to assist organizations clean up after ransomware assaults.

Contact Progent for Ransomware System Recovery Expertise in Thousand Oaks
For ransomware system recovery expertise in the Thousand Oaks metro area, phone Progent at 800-462-8800 or see Contact Progent.

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    Progent's Power BI experts can help your business to plan, install, maintain, enhance or troubleshoot your Power BI solution. Progent's database experts can assist you to prepare your source data for Power BI reports and dashboards. Progent can show you how to build and manage a local, cloud based, or hybrid architecture to run Power BI.

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  • Threat Management Gateway Integration
    Threat Management Gateway Technical Support Services

    Microsoft Forefront Threat Management Gateway 2010 builds on the proven security technologies of Microsoft Internet Security and Acceleration Server 2006 and provides a easily managed Internet gateway that acts as a one-server platform for a variety of security features including an application layer and network layer firewall, URL monitoring and filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network control, plus HTTP/HTTPS inspection. Microsoft Forefront Threat Management Gateway includes comprehensive web security reporting features, allows custom reports generated by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be deployed as a virtual server to cut expenses and improve availability. Progent's Microsoft consultants can assist you to design and execute test and production deployments; interface Microsoft Forefront TMG 2010 with Windows Server 2008 R2, AD, SQL Server, Exchange Server, and SharePoint; install Forefront TMG 2010 to operate on a virtual machine with Microsoft Windows Hyper-V; and provide continuing support and repair services. Progent's consultants can also help you to upgrade smoothly to Forefront Threat Management Gateway from ISA Server 2006 or ISA Server 2004.

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    Progent's Microsoft-certified consultants can help you to assess the business value of Microsoft Windows Server 2012 R2 for your organization, develop test environments and migration strategies, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid datacenters, train your IT management, team, create a corporate-wide security plan, streamline IT management, help with creating applications, and build and validate a DR/BC plan.

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    24x7x365 WatchGuard Firebox Firewall Security Auditor

    Progent provides support expertise for WatchGuard Firewall/VPN security appliances including the WatchGuard Firebox and XTM families of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you choose, deploy, and manage a WatchGuard Firewall appliance that fits your network security needs and budget. Progent can assist you to maintain legacy WatchGuard firewalls or upgrade smoothly to modern WatchGuard firewalls.

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  • SCVMM 2016 Storage Spaces Direct Consultants
    Technical Consultant SCVMM 2016

    Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is intended to offer a centralized mechanism for deploying and administering virtualized fabric and services across hybrid networks that can include private clouds and Microsoft Azure services. Progent's SCVMM 2016 consultants can assist organizations of any size with all facets of designing, deploying, and managing a SCVMM 2016 solution. Progent can assess your virtualization architecture, help you migrate smoothly from legacy releases of VMM, develop processes for building and installing VMs and hosts, implement fault-tolerant scale-out clusters, integrate your private cloud infrastructure with public clouds, set up virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to evaluate the strategic business benefits of the latest technologies such as Storage Spaces Direct and Host Guardian Service. Progent's virtualization professionals can provide world-class Windows Hyper-V consulting and VMware vSphere expertise.

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    Biggest Two-factor Authentication Support and Setup

    Progent's Duo services utilize Cisco's Duo cloud technology to defend against password theft through the use of two-factor authentication. Duo enables single-tap identity confirmation with Apple iOS, Google Android, and other out-of-band devices.

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    Expert Training Technical Support Services

    Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to handle problems that are within their scope, Progent is able to focus on providing hard-to-find services where Progent has little competition. Small companies who utilize trusted independent consultants or who employ in-house support personnel benefit when Progent transfers information about critical technology and tested processes to make their networks more robust, secure, and productive.

  • Top Quality SCCM 2016 Remote Troubleshooting Support Services SCCM 2016 Device Management
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  • Outsourced Programming Web Commerce
    Microsoft Experts Net Framework Design Firms

    If you want to update your corporate web site, create internal webs for applications such as HR or employee training, design a high-impact web presence for a new venture, or generate line-of-business, data-driven custom web applications, Progent can supply talented and experienced web designers. Progent's consultants can also help you build and manage a safe, robust server and communications infrastructure, including remote and wireless connectivity, to support your web tools.

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    Progent's ProSight Virtual hosting services provide small and midsize companies a variety of benefits such as reduced capital expenditures, savings on operational expense, better executive focus, enterprise-class protection, greater availability, and business continuity.

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  • Windows 11 Security Engineer Windows 11 Training Online Consulting
  • Windows 2003 Support Services Expert Microsoft Certified Windows 2003 Server Online Technical Support
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  • Windows Server 2012R2 Active Directory Consultants Windows Server 2012R2 Server Manager Configuration

  • Microsoft Small Office Network Consulting
    Microsoft Office XP Manage

    Progent's IT outsourcing services for small companies feature planning 2003 Server, .NET Server, and BackOffice systems, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, online and on-site troubleshooting, resolving stubborn integration problems, and producing a comprehensive security plan. Progent can help you maximize network reliability and throughput with fault-tolerant configuration, redundant network architecture, and proactive server monitoring. Progent also provides project management help for major upgrades and can help with needs assessment, product inventory, BOM production, sourcing selection, purchasing logistics, and full documentation. Progent's IT outsourcing service also features training for office productivity products such as Microsoft Office XP.

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  • Consulting Virtual Server Private Cloud Hosting
    Virtual Server Private Cloud Hosting Consultants

    Progent's Private Cloud Hosting and Management outsourcing provides comprehensive hosting of a small company's servers in a solution that gives the highest degree of availability and scalability and is also simple to migrate to another host. Progent's Private Cloud Hosting and Management options are built on mature virtualization architectures that enable small companies with multi- platform IT systems to save dramatically on the expense of capital equipment, system maintenance, and network management while benefiting from enterprise-class reliability and an unmatched level of vendor flexibility.

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