Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way through a network. For this reason, ransomware assaults are typically unleashed on weekends and late at night, when IT staff may take longer to become aware of a penetration and are less able to mount a quick and coordinated response. The more lateral progress ransomware can achieve inside a victim's network, the more time it takes to restore core IT services and damaged files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to help organizations to take the time-critical first step in mitigating a ransomware assault by stopping the bleeding. Progent's remote ransomware engineers can assist organizations in the Lincoln area to locate and isolate infected servers and endpoints and guard undamaged resources from being compromised.

If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Available in Lincoln
Modern variants of ransomware like Ryuk, Maze, Netwalker, and Nephilim encrypt online files and invade any accessible system restores and backups. Data synched to the cloud can also be impacted. For a vulnerable environment, this can make automated restoration nearly impossible and effectively knocks the IT system back to square one. So-called Threat Actors (TAs), the cybercriminals behind a ransomware attack, demand a ransom fee in exchange for the decryptors required to recover scrambled files. Ransomware attacks also attempt to steal (or "exfiltrate") information and TAs require an additional payment in exchange for not publishing this data on the dark web. Even if you can rollback your system to a tolerable date in time, exfiltration can be a big issue depending on the sensitivity of the stolen information.

The recovery process subsequent to ransomware penetration involves several distinct phases, the majority of which can be performed in parallel if the response workgroup has enough people with the required skill sets.

  • Containment: This time-critical first response requires blocking the lateral spread of ransomware across your IT system. The longer a ransomware assault is allowed to go unrestricted, the longer and more expensive the recovery process. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline staffed by seasoned ransomware response experts. Containment processes include cutting off infected endpoint devices from the network to block the contagion, documenting the environment, and securing entry points.
  • System continuity: This covers bringing back the IT system to a minimal useful level of capability with the least downtime. This effort is usually the highest priority for the victims of the ransomware attack, who often perceive it to be a life-or-death issue for their business. This activity also demands the widest range of IT skills that span domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, office and line-of-business apps, network topology, and safe endpoint access management. Progent's ransomware recovery experts use state-of-the-art collaboration platforms to coordinate the complicated restoration effort. Progent appreciates the importance of working rapidly, continuously, and in unison with a client's managers and IT group to prioritize activity and to put vital services on line again as quickly as possible.
  • Data recovery: The work necessary to recover files damaged by a ransomware attack depends on the state of the systems, the number of files that are encrypted, and what restore techniques are required. Ransomware assaults can take down key databases which, if not carefully closed, may have to be rebuilt from scratch. This can include DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server depend on AD, and many financial and other business-critical platforms depend on Microsoft SQL Server. Some detective work could be needed to locate clean data. For example, undamaged OST files may exist on staff desktop computers and laptops that were not connected at the time of the assault.
  • Deploying modern AV/ransomware defense: Progent's Active Security Monitoring uses SentinelOne's behavioral analysis technology to give small and medium-sized businesses the benefits of the identical AV tools implemented by many of the world's largest enterprises including Netflix, Visa, and NASDAQ. By providing in-line malware blocking, identification, mitigation, repair and analysis in a single integrated platform, Progent's ProSight ASM reduces TCO, streamlines management, and expedites operational continuity. SentinelOne's next-generation endpoint protection engine incorporated in Progent's Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a certified SentinelOne Partner. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for close co-operation with the ransomware victim and the insurance carrier, if there is one. Services consist of establishing the kind of ransomware involved in the attack; identifying and making contact with the hacker; testing decryption capabilities; budgeting a settlement with the ransomware victim and the insurance carrier; negotiating a settlement amount and schedule with the TA; checking compliance with anti-money laundering regulations; carrying out the crypto-currency payment to the TA; receiving, learning, and using the decryption utility; debugging failed files; creating a pristine environment; remapping and reconnecting datastores to match precisely their pre-attack condition; and reprovisioning machines and software services.
  • Forensics: This activity involves discovering the ransomware assault's storyline across the network from start to finish. This audit trail of the way a ransomware attack progressed within the network helps you to evaluate the damage and uncovers gaps in policies or work habits that need to be corrected to prevent later break-ins. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), AD, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to detect anomalies. Forensic analysis is commonly given a top priority by the cyber insurance carrier. Because forensic analysis can take time, it is vital that other key recovery processes like operational resumption are executed concurrently. Progent has an extensive roster of information technology and security professionals with the knowledge and experience needed to carry out the work of containment, operational resumption, and data restoration without interfering with forensic analysis.
Progent's Qualifications
Progent has delivered remote and on-premises network services across the U.S. for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have earned high-level certifications in foundation technologies such as Cisco networking, VMware virtualization, and popular Linux distros. Progent's data security consultants have earned internationally recognized certifications such as CISA, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also has guidance in financial management and Enterprise Resource Planning applications. This broad array of expertise allows Progent to salvage and integrate the undamaged pieces of your IT environment after a ransomware attack and rebuild them quickly into a functioning system. Progent has collaborated with leading insurance carriers including Chubb to assist businesses clean up after ransomware assaults.

Contact Progent for Ransomware Cleanup Expertise in Lincoln
For ransomware system restoration consulting services in the Lincoln area, call Progent at 800-462-8800 or see Contact Progent.



An index of content::

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    Progent's Private Cloud Hosting service provides complete hosting of a small or mid-size organization's servers in an environment that delivers the maximum level of dependability and expandability and is in addition easy to transfer to another host. Progent's Private Cloud Hosting and Management options are built on mature virtualization platforms that allow small companies with mixed- platform IT systems to save significantly on the expense of capital equipment, system support, and network management while benefiting from world-class fault tolerance and an unprecedented degree of vendor independence.

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  • SQL Server 2012 Migration Computer Engineer SQL Server 2012 Support Services
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  • SQL Server 2014 In-memory OLTP Setup and Support SQL Server 2014 Migration IT Consultant
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  • Consulting Services Windows Server Essentials Hyper-V
    After Hours Windows Server Essentials and SQL Server Technology Professional

    Progent's Microsoft-certified consultants offer budget-friendly remote consulting and technical support services for Microsoft Windows Server Essentials. Progent can provide full-service project management support so you can plan and execute a smooth migration from Microsoft Windows Server Essentials to Microsoft 365 and other Microsoft Online applications and services.

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  • Setup and Support Gentoo Linux, Solaris, UNIX Lincoln Lincoln, NE 24x7 Ubuntu Linux, Solaris, UNIX Computer Engineer

  • Azure integration Engineer
    Azure and SQL Server integration Consulting

    Progent can help businesses of all sizes to move all or part of their computing infrastructure to Microsoft Azure. This can streamline network management and reduce hardware investments. Microsoft Azure offers a comprehensive library of public cloud services and Progent can assist you to understand the advantages and restrictions of different cloud networking models you can use with Azure. Progent can help you manage cloud-based or hybrid cloud and local apps and resources and make sure that you sidestep the typical errors small organizations make when migrating to a public cloud. Progent can help you to configure VMs on Azure Virtual Machines, utilize VHD storage with Azure Storage, handle user identity with Azure Active Directory, and build transparent backup mechanisms with Azure Backup. Progent can also help you to prepare perimeter firewalls and VPN tunnels and also to integrate Apple iOS devices and Google Android smartphones and tablets.

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  • Skype for Business Chat Consult Professional Skype for Business and SQL Server
  • Small Office Computer Network Consulting company Repair Installation Small Business
  • Solaris to Windows Upgrading 24/7 Solaris-Windows Migration

  • Technical Consultant Cisco RADIUS Security
    CCIE Certified On-site Support Cisco Virtual Private Network

    Cisco's security and remote connection technology for small companies represent a complete line of manageable security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network product family includes routers, firewalls, intrusion detection devices and VPN appliances. Progent's professional staff of consultants includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who are able to help your business to select Cisco VPN, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit best with your business goals.

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  • Support and Integration Apple iPhone iPad Online Support Services
  • Technical Support CUE CUE Remote Support
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  • Top Ranked Windows 7 Upgrade Network Engineer Windows 7 Online Support Services
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  • Top Rated Lincoln MS Dynamics GP-Software Training Consultant Lancaster County Nebraska 24-Hour Lincoln MS Dynamics GP-Software Upgrades Support Services
  • UNIX Network Management Services OpenBSD Phone Support Services

  • Information Technology Consulting Small Business Network
    Small Business Integration Support

    If you have a small business IT system with 10 to 50 desktop users, Progent's computer outsourcing services free your business from over-reliance on single freelance consultant while giving you cost-effective and reliable access to enterprise-class technical support. By providing IT support help when you require it, providing specialized knowledge for key applications, delivering value-added services such as automated server monitoring, and billing only for services you receive, Progent offers you an affordable way for maximizing the productivity of your small office network. Progent is the intelligent way for small businesses to create and maintain a reliable and secure IT network and to benefit from quick access to the skilled consulting ordinarily available only to enterprises who can afford a sizeable in-house IT group.

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  • Ubiquiti switch Services Ubiquiti UniFi Switch Technology Professional
  • Urgent Security Protection Security Consultancies Email Encryption Consultants
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  • Windows and UNIX Engineers
    Windows and UNIX Services

    Progent can help your company to plan and execute a smooth migration from a UNIX-based IT environment to a network powered by MS Windows and capable of running Microsoft's familiar office productivity software, business applications, and developer platforms. Progent's UNIX, Windows and Cisco engineers and application experts can help you guard your data and minimize productivity discontinuity by designing an efficient transition plan that preserves your current assets in UNIX application and technology. UNIX-to-Windows transition consulting expertise available from Progent include analysis of existing environment, transition planning and testing, Exchange migration expertise, information and application software porting, and server and storage migration and economization.

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  • Windows 7 Migration Integration Windows 7 Migration IT Services
  • Windows 8.1 DirectAccess Small Business IT Outsourcing Services Computer Consultants Windows 8.1 Training
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  • Windows Applications on macOS Computer Consultants Top Windows Virtual Desktop for Mac Setup and Support
  • Windows Cluster Computer Consultant 24-7 Microsoft Experts Microsoft Windows Server 2003 Cluster Network Consulting
  • Windows Server 2008 R2 Onsite Technical Support Windows Server 2008 BranchCache Specialists

  • Consulting Services Skype for Business and SharePoint
    Skype for Business Back End Server Technology Professional

    Microsoft Lync 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both VoIP and public switched telephone network (PSTN) telephony. Lync Server 2010 can extend the capability of Exchange, SharePoint and Office or Microsoft 365 and streamlines administration via integration with Windows AD. Lync 2010 can also reduce capital and operational costs by eliminating Voice-over-IP equipment and subscription fees, PBX systems, or conventional teleconferencing technology. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support services to help you to maintain and repair your existing Lync 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is the new version of the product. Progent can also help your organization to design and carry out an efficient Skype for Business upgrade or a migration to Microsoft Teams.

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