Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way through a target network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when IT staff may take longer to become aware of a penetration and are less able to mount a quick and coordinated defense. The more lateral progress ransomware is able to achieve inside a victim's system, the longer it will require to restore core IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist you to complete the urgent first phase in responding to a ransomware assault by containing the malware. Progent's remote ransomware engineers can assist businesses in the Lincoln metro area to locate and isolate breached servers and endpoints and protect clean assets from being penetrated.

If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Offered in Lincoln
Current variants of ransomware such as Ryuk, Maze, DopplePaymer, and Egregor encrypt online files and infiltrate any available system restores and backups. Files synchronized to the cloud can also be corrupted. For a vulnerable environment, this can make system recovery nearly impossible and effectively throws the IT system back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware assault, insist on a settlement fee in exchange for the decryption tools required to recover encrypted data. Ransomware assaults also try to exfiltrate files and hackers demand an extra ransom in exchange for not publishing this data or selling it. Even if you can rollback your system to an acceptable point in time, exfiltration can be a major issue depending on the nature of the downloaded information.

The recovery process after a ransomware penetration has several crucial stages, most of which can be performed concurrently if the recovery team has enough members with the required skill sets.

  • Containment: This urgent initial response involves blocking the lateral spread of ransomware across your network. The longer a ransomware assault is allowed to go unrestricted, the more complex and more costly the recovery effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery experts. Containment activities consist of isolating affected endpoints from the network to minimize the contagion, documenting the environment, and protecting entry points.
  • Operational continuity: This covers bringing back the IT system to a basic acceptable degree of functionality with the shortest possible downtime. This process is typically the top priority for the victims of the ransomware assault, who often perceive it to be a life-or-death issue for their business. This activity also demands the broadest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual servers, desktops, laptops and smart phones, databases, office and mission-critical applications, network topology, and protected endpoint access. Progent's recovery team uses advanced collaboration platforms to coordinate the multi-faceted recovery process. Progent appreciates the urgency of working quickly, continuously, and in unison with a client's management and IT staff to prioritize activity and to get essential services back online as quickly as possible.
  • Data restoration: The effort necessary to recover files impacted by a ransomware attack depends on the state of the network, the number of files that are encrypted, and what restore methods are required. Ransomware assaults can destroy critical databases which, if not carefully closed, may need to be reconstructed from the beginning. This can apply to DNS and Active Directory (AD) databases. Microsoft Exchange and SQL Server rely on Active Directory, and many manufacturing and other business-critical applications are powered by Microsoft SQL Server. Some detective work could be needed to locate clean data. For instance, non-encrypted Outlook Email Offline Folder Files may have survived on staff PCs and notebooks that were off line during the ransomware attack.
  • Implementing modern antivirus/ransomware protection: Progent's ProSight ASM incorporates SentinelOne's behavioral analysis technology to offer small and medium-sized businesses the advantages of the same AV tools implemented by some of the world's largest enterprises such as Netflix, Visa, and Salesforce. By delivering real-time malware blocking, detection, mitigation, repair and analysis in a single integrated platform, Progent's ProSight Active Security Monitoring cuts TCO, streamlines management, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine built into in ProSight ASM was listed by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This requires working closely with the victim and the insurance carrier, if any. Services consist of establishing the type of ransomware involved in the assault; identifying and making contact with the hacker; verifying decryption capabilities; deciding on a settlement with the ransomware victim and the insurance carrier; negotiating a settlement amount and timeline with the TA; confirming adherence to anti-money laundering sanctions; overseeing the crypto-currency disbursement to the hacker; acquiring, learning, and using the decryption utility; debugging decryption problems; creating a clean environment; mapping and connecting drives to reflect precisely their pre-encryption state; and restoring computers and software services.
  • Forensics: This activity is aimed at uncovering the ransomware assault's storyline throughout the targeted network from start to finish. This audit trail of how a ransomware attack progressed within the network assists your IT staff to assess the impact and brings to light shortcomings in rules or processes that need to be corrected to avoid later breaches. Forensics entails the examination of all logs, registry, Group Policy Object, Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to check for anomalies. Forensics is typically assigned a high priority by the insurance provider. Because forensic analysis can be time consuming, it is critical that other important recovery processes such as operational continuity are pursued in parallel. Progent maintains a large team of information technology and security professionals with the knowledge and experience required to carry out the work of containment, business continuity, and data restoration without disrupting forensics.
Progent's Qualifications
Progent has provided online and on-premises network services across the United States for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes consultants who have earned advanced certifications in foundation technology platforms including Cisco infrastructure, VMware virtualization, and major Linux distros. Progent's data security consultants have earned industry-recognized certifications such as CISA, CISSP, and CRISC. (Refer to Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning software. This scope of expertise allows Progent to salvage and integrate the surviving parts of your information system after a ransomware assault and rebuild them quickly into a viable network. Progent has worked with leading insurance carriers like Chubb to assist businesses recover from ransomware assaults.

Contact Progent for Ransomware Cleanup Services in Lincoln
For ransomware system recovery expertise in the Lincoln metro area, phone Progent at 800-462-8800 or visit Contact Progent.



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    Altaro Microsoft 365 Total Mailbox Backup Support Outsourcing

    Progent is a certified Hornetsecurity/Altaro partner and can design, install, and manage an implementation of 365 Total Backup to safeguard your Microsoft 365 user and group mailboxes, files residing within your organization's OneDrive Accounts and SharePoint sites, user and group Teams Chats, plus files on Windows endpoints.

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  • MCSE Expert Certified Consultant Services Exchange Upgrade
    Exchange Server 2010 Migration Specialists

    Progent's Microsoft-certified network experts can assist you to assess the benefits of Exchange Server 2010 for your business and can help your IT staff to plan and implement an efficient upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2007 that will provide quick ROI by improving your workers' efficiency, lowering the expense of hardware and service, streamlining administration, and consolidating your vital communications platforms.

  • Symantec VelociRaptor Compliance Auditor Symantec VelociRaptor Firewall Configuration
  • Lincoln Spora Crypto-Ransomware Repair Lancaster County Nebraska
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  • Technology Professional Skype for Business and Cloud Voicemail Skype for Business Mobility Services Consulting Services
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  • Cisco VPN Consultant Services
    VPN Integration Services

    Cisco's security and remote connection products for small businesses provide a comprehensive line of manageable security solutions to help safeguard your wired and wireless information system. Cisco's VPN product family features switches, firewalls, intrusion detection devices and Virtual Private Network concentrators. Progent's professional consulting staff includes experienced engineers with Cisco CCIE and CCNP qualifications who are able to help your organization to evaluate Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet and Meraki wireless access points, and additional Cisco security technologies that fit best with your company objectives.

  • Telecommuters Lincoln Guidance - Backup/Recovery Solutions Consulting and Support Services Lincoln, NE Lincoln Lincoln Work at Home Employees Backup Systems Consulting Experts

  • ProSight domain management Services
    infrastructure documentation management Engineer

    Progent's ProSight IT Asset Management is a cloud-based IT documentation management service that makes it easy to capture, maintain, retrieve and protect information about your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSLs or domains. By updating and organizing your network documentation, you can eliminate as much as half of the time thrown away searching for critical information about your network. ProSight IT Asset Management includes a common repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also offers advanced automation for gathering and relating IT information. Whether you're making enhancements, performing regular maintenance, or responding to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it.

  • Top Cisco Spam and Virus Blocker Computer Consulting 24 Hour Consulting Services Cisco Voice over IP
  • Top Ranked Computer Service Companies Microsoft Exchange 2016 Spam filter Network Repair Service
  • Tracking Service Costs Online Consulting Service Reporting Computer Engineer

  • Troubleshooting Microsoft Configuration Manager 2016
    SCCM 2016 MAM On-site Support

    System Center Configuration Manager 2016 automates software provisioning across multiple sites, simplifies security and compliance settings control, inventories network resources, guards against corporate data leakage, performs health monitoring, allows secure self service, and delivers a common point of control for managing multi-operating system ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM 2016 consultants and Azure cloud specialists can assist businesses of any size with any facet of planning, implementing, operating and troubleshooting a SCCM 2016 solution for on-premises, cloud-based, or hybrid networks.

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  • Urgent Professionals Microsoft Teams conference bridges Consulting Services Microsoft Teams conference bridges
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  • Cisco firewall IPS Support and Setup
    Firepower Services Computer Consulting

    Progent's Cisco-Premier network consultants offer experienced PIX Firewall support services encompassing design, implementation and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and software policy enforcement, mutlivector threat protection, and secure access services. Ranging from small, easy-to-install desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy level of protection, performance and availability for information networks of all sizes. PIX firewalls are based on a hardened, purpose-built operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and connectivity services, including powerful application-aware firewall services, VoIP and digital media security, multi-site and remote-access IPsec VPN connectivity, intelligent networking services, and flexible administrative tools. Progent's network consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls including the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.

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  • Online Help Wireless
    Wireless Network Consultant Services

    Progent's wireless engineers can help small companies plan, choose, test, install and maintain protected building-to-building wireless bridges that integrate seamlessly into your existing network while providing a level of protection that matches or exceeds wired connections. Progent offers experience in wireless network products from Cisco Aironet and Meraki, Proxim, and other office wireless vendors and can help you select and deploy the wireless link technology that align best your company requirements.

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  • Windows Server 2019 Hyper-V IT Services
    Technical Consultant Windows Server 2019 USB Drive Witness

    Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can help your business to plan and deploy a DR/BC system built around Microsoft's advanced Failover Clustering technologies such as Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

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  • Windows Server 2016 Network System Support Consultant Lincoln, NE, USA Lincoln, Lancaster County Urgent Computer Consulting Company Windows Server 2012 R2
  • Windows Server 2016 and System Center Information Technology Consulting Microsoft Windows Server 2016 Clustering Support and Setup
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  • Windows and UNIX Consultants 24-Hour Windows, UNIX, Solaris Remote Consulting
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  • 24x7 Technology Consulting Consultant Hourly Cost
    Consultant Price Network Installations

    Progent's pricing policy is to charge for remote support and in-person help by the minute. Consequently, you pay only for received services. Progent does not impose a higher rate for off-hours or emergency service, and within California or in areas where Progent provides in-person service, Progent does not bill for travel time except for emergency calls where on-site work is less than 4 hours. Also, Progent applies no minimum fee and asks no retainer for services delivered during regular working hours. Many support organizations impose large minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large bills for quick repairs so you will not be forced to permit less critical problems to stay unaddressed.

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