Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to steal its way through a target network. For this reason, ransomware assaults are commonly launched on weekends and at night, when support staff may take longer to become aware of a breach and are less able to organize a quick and forceful response. The more lateral movement ransomware can make within a target's system, the more time it will require to recover basic operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is designed to guide you to carry out the urgent first phase in mitigating a ransomware assault by containing the malware. Progent's remote ransomware engineers can assist organizations in the Lincoln area to identify and quarantine infected devices and guard clean assets from being compromised.

If your system has been breached by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Expertise Offered in Lincoln
Modern strains of crypto-ransomware like Ryuk, Sodinokibi, DopplePaymer, and Egregor encrypt online files and invade any accessible backups. Files synched to the cloud can also be corrupted. For a vulnerable network, this can make automated recovery nearly impossible and effectively throws the IT system back to the beginning. Threat Actors, the cybercriminals responsible for ransomware attack, insist on a settlement payment in exchange for the decryptors needed to recover encrypted data. Ransomware assaults also try to steal (or "exfiltrate") information and TAs require an additional ransom in exchange for not posting this information on the dark web. Even if you are able to restore your network to a tolerable date in time, exfiltration can pose a major problem depending on the sensitivity of the downloaded information.

The restoration process subsequent to ransomware penetration has several distinct phases, most of which can proceed in parallel if the recovery team has enough members with the necessary experience.

  • Containment: This time-critical initial step involves arresting the lateral progress of ransomware within your network. The more time a ransomware attack is allowed to run unchecked, the more complex and more costly the restoration effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware response experts. Containment activities consist of cutting off affected endpoints from the network to restrict the spread, documenting the environment, and securing entry points.
  • System continuity: This covers bringing back the IT system to a basic useful degree of capability with the least downtime. This process is typically the top priority for the victims of the ransomware attack, who often perceive it to be an existential issue for their company. This project also requires the widest range of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, PCs, notebooks and mobile phones, databases, productivity and line-of-business applications, network architecture, and protected endpoint access. Progent's recovery team uses advanced collaboration tools to organize the complex restoration effort. Progent understands the urgency of working quickly, continuously, and in unison with a client's management and IT group to prioritize tasks and to get essential resources back online as quickly as feasible.
  • Data restoration: The effort required to recover files impacted by a ransomware assault varies according to the state of the network, how many files are encrypted, and which restore methods are required. Ransomware attacks can take down pivotal databases which, if not carefully closed, may have to be reconstructed from scratch. This can apply to DNS and AD databases. Microsoft Exchange and Microsoft SQL Server depend on Active Directory, and many ERP and other business-critical applications depend on Microsoft SQL Server. Some detective work may be needed to locate clean data. For instance, undamaged Outlook Email Offline Folder Files may exist on staff desktop computers and laptops that were not connected during the ransomware assault.
  • Implementing modern antivirus/ransomware protection: Progent's ProSight ASM utilizes SentinelOne's behavioral analysis technology to give small and mid-sized companies the benefits of the same AV tools deployed by some of the world's largest enterprises including Walmart, Citi, and NASDAQ. By delivering real-time malware filtering, detection, mitigation, repair and analysis in a single integrated platform, Progent's ASM cuts TCO, streamlines administration, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the threat actor (TA): Progent has experience negotiating settlements with hackers. This requires close co-operation with the victim and the cyber insurance carrier, if there is one. Activities include determining the kind of ransomware involved in the attack; identifying and making contact with the hacker; verifying decryption tool; budgeting a settlement amount with the ransomware victim and the insurance carrier; establishing a settlement amount and timeline with the TA; checking adherence to anti-money laundering sanctions; overseeing the crypto-currency disbursement to the hacker; acquiring, reviewing, and operating the decryptor utility; debugging failed files; building a clean environment; remapping and reconnecting datastores to match precisely their pre-encryption state; and recovering physical and virtual devices and software services.
  • Forensics: This process is aimed at uncovering the ransomware assault's storyline across the network from start to finish. This history of the way a ransomware assault progressed within the network helps your IT staff to evaluate the impact and uncovers weaknesses in security policies or processes that need to be corrected to prevent future breaches. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and basic Windows systems to look for anomalies. Forensic analysis is usually assigned a top priority by the insurance provider. Since forensics can take time, it is vital that other important recovery processes such as business resumption are pursued concurrently. Progent maintains an extensive team of information technology and cybersecurity experts with the skills needed to carry out activities for containment, operational resumption, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has delivered online and on-premises network services throughout the U.S. for over 20 years and has earned Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's roster of subject matter experts (SBEs) includes consultants who have earned advanced certifications in foundation technologies such as Cisco networking, VMware, and popular distributions of Linux. Progent's cybersecurity experts have earned prestigious certifications including CISM, CISSP-ISSAP, and GIAC. (Refer to Progent's certifications). Progent also has top-tier support in financial management and Enterprise Resource Planning applications. This breadth of skills gives Progent the ability to salvage and integrate the surviving parts of your network after a ransomware attack and rebuild them rapidly into a functioning network. Progent has worked with leading cyber insurance providers including Chubb to assist businesses clean up after ransomware attacks.

Contact Progent for Ransomware Cleanup Expertise in Lincoln
For ransomware system restoration consulting services in the Lincoln area, call Progent at 800-462-8800 or go to Contact Progent.



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    If your company is developing Linux-based applications on a network that includes Windows-based processors, desktops, and office applications, Progent can provide full-service IT outsourcing that frees you to focus on your area of high-value expertise without the constant distraction of managing your company information system. By using automated server monitoring and by delivering remote and in-person support when your company needs it, Progent offers an affordable solution for supporting an IT system that features excellent dependability, protection, and performance. Progent's UNIX/Linux developer assistance offerings feature full-service it outsourcing, virtual server infrastructure, remote and on-premises service and troubleshooting, proactive network monitoring, and Contact Center outsourcing.

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  • CCIE Expert Certified Google Cloud Anthos Specialists
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    Progent offers affordable remote and onsite support to assist organizations to move all or part of their core IT resources to Google Cloud Platform services. This can save time and hardware expense and enable the use of Google's state-of-the-art AI and machine learning technology. Progent can help your IT team with every phase of Google Cloud Platform migration and troubleshooting including needs analysis, preparedness evaluation, architectural design, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore solutions, and security strategies.

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    Contract Cisco Consultants Contractor

    Our Experts Group offers support in important technologies including Apple OS integration and programs; Expertise for Linux-based, UNIX-powered, and Sun environments; MRP, Enterprise Resource Planning, or Customer Relationship Management consulting; Mission-critical and vertical program help; CIO, business analyst, and project management outsourcing; Custom program design and integration; Web, electronic business, Electronic Data Interchange, and client information portal design and deployment; DBM management and efficiency help; Business intelligence consulting; and Telecom systems support.

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    For assistance writing, enhancing, or repairing business aplications for Windows, Linux, or for the Web, Progentís expert team of programmers, relational database designers, and software project managers can help make sure you get the job completed on schedule and within your budget. Progent's experienced software developers can provide affordable and efficient online consulting for jobs as simple as creating VBA macros for Office Excel or as large as rolling out mission-critical RDBMS applications based on SQL Server or MySQL.

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  • Windows Hyper-V 2016 PowerShell IT Services Windows Server Hyper-V 2016 Failover Clusters Consulting

  • Consultant System Pilot Testing Lab
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    Progent's Test and Training Lab located at the QTS Internet Data Center is available for piloting mission-critical applications, creating efficient system upgrade procedures, assessing and tuning performance, planning or verifying disaster recovery strategies, resolving compatibility issues, and establishing training systems for new technologies. For Progent clients who lack sufficient internal resources to assemble effective pilot environments, Progent's Test and Training Lab reduces capital outlay and technical risk and helps keep critical IT initiatives on schedule.

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  • Top Fault-tolerant Failover Clustered Servers Setup and Support
    Windows Failover Cluster Configuration

    The clustering technology built into the high-end versions of Microsoft Windows Server 2008 has been radically redesigned to simplify the installation, setup, and administration of clusters that provide greater levels of network dependability, security, performance, and versatility. New or enhanced capabilities include cluster verification, revamped setup and installation, unified cluster management, redesigned cluster infrastructure for maximum availability, hardened protection and quorum models, fewer failure points, greater storage and memory capacity, and improvements for multi-site clusters. Progent's consultants can help your company assess the business benefits of Windows clustering, design and execute a deployment, educate your IT staff to administer your failover clusters, deliver continuing consulting and support services, and create and test a business continuity plan.

  • Windows Server 2019 Kubernetes Containers Technology Consulting Windows 2019 Specialist
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  • Professional Security Information and Event Management
    Immediate Information Assurance Engineers

    GIAC was established in 1999 to validate the skill of information technology security professionals. GIAC accreditations are acknowledged by businesses and government organizations all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance specialists offer expertise with all of the security capabilities covered within GIAC accreditation such as evaluating network security mechanisms, event handling, intrusion detection, web application security and security information and event management (SIEM) solutions.

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  • Microsoft Exchange Server 2016 Migration Planning Network Engineer
    24-Hour Technical Support Microsoft Exchange Server 2016 Migration Planning

    Progent can help your business in any and all phases of your upgrade to Microsoft Exchange 2016 including designing high availability (HA) system topology for a local, cloud-based or hybrid deployment; server and CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2 or later; migrating mailboxes; Hyper-V strategy; specifying storage requirements for your virtual machines (VMs), mailbox databases and logs; setting up hardware load balancing for high-availability client access services; planning, setting up and testing Exchange Servers and Windows Servers and DAG groups; setting up collaboration with SharePoint Server or SharePoint Online; updating your firewall; resolving SSL issues; performing client integration with Office 2010 or greater or Microsoft 365; and configuring Outlook on the web (formerly Outlook Web App).

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