Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Top-tier Ransomware Consultant
Ransomware requires time to work its way through a target network. For this reason, ransomware assaults are typically launched on weekends and late at night, when support staff are likely to be slower to recognize a breach and are least able to mount a quick and forceful defense. The more lateral progress ransomware can manage within a victim's network, the longer it will require to restore basic operations and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is intended to guide you to complete the time-critical first step in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware engineers can help organizations in the Eugene area to locate and quarantine infected devices and guard clean assets from being compromised.
If your network has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Eugene
Modern strains of crypto-ransomware such as Ryuk, Maze, Netwalker, and Nephilim encrypt online data and invade any accessible backups. Files synchronized to the cloud can also be impacted. For a vulnerable environment, this can make automated recovery almost impossible and basically throws the datacenter back to the beginning. So-called Threat Actors, the cybercriminals responsible for ransomware attack, demand a ransom fee for the decryption tools needed to recover encrypted data. Ransomware assaults also attempt to exfiltrate information and TAs require an additional ransom in exchange for not publishing this information on the dark web. Even if you are able to rollback your network to a tolerable date in time, exfiltration can be a big problem according to the sensitivity of the stolen data.
The recovery process subsequent to ransomware penetration has several crucial phases, the majority of which can be performed concurrently if the response team has enough members with the necessary skill sets.
- Containment: This time-critical first step involves arresting the sideways spread of ransomware across your network. The longer a ransomware assault is permitted to run unrestricted, the more complex and more expensive the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by veteran ransomware response engineers. Containment activities consist of cutting off affected endpoint devices from the rest of network to minimize the spread, documenting the IT system, and protecting entry points.
- Operational continuity: This covers restoring the network to a minimal useful degree of functionality with the least delay. This process is typically the top priority for the victims of the ransomware attack, who often see it as an existential issue for their business. This project also requires the widest array of IT skills that span domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and smart phones, databases, productivity and line-of-business applications, network architecture, and secure remote access management. Progent's recovery experts use state-of-the-art workgroup tools to organize the complicated restoration effort. Progent understands the importance of working rapidly, tirelessly, and in unison with a client's managers and network support group to prioritize tasks and to get critical resources back online as quickly as possible.
- Data restoration: The effort required to restore data impacted by a ransomware assault depends on the state of the network, how many files are encrypted, and what recovery methods are needed. Ransomware attacks can destroy pivotal databases which, if not gracefully closed, might have to be rebuilt from the beginning. This can apply to DNS and Active Directory databases. Exchange and SQL Server depend on Active Directory, and many manufacturing and other business-critical platforms are powered by SQL Server. Often some detective work may be needed to locate clean data. For instance, non-encrypted OST files may exist on employees' desktop computers and laptops that were off line during the ransomware assault. Progent's Altaro VM Backup experts can help you to utilize immutable backup for cloud storage, enabling tamper-proof data while under the defined policy so that backup data cannot be erased or modified by any user including root users. This provides another level of security and recoverability in case of a successful ransomware attack.
- Implementing advanced antivirus/ransomware defense: Progent's ProSight Active Security Monitoring utilizes SentinelOne's machine learning technology to offer small and medium-sized businesses the advantages of the identical AV technology implemented by some of the world's biggest enterprises including Walmart, Citi, and NASDAQ. By delivering real-time malware filtering, classification, mitigation, repair and forensics in one integrated platform, Progent's ProSight ASM lowers total cost of ownership, streamlines administration, and promotes rapid resumption of operations. SentinelOne's next-generation endpoint protection (NGEP) incorporated in ProSight ASM was ranked by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Read about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the ransomware victim and the insurance provider, if there is one. Services consist of determining the kind of ransomware involved in the assault; identifying and establishing communications the hacker persona; testing decryption tool; budgeting a settlement with the victim and the cyber insurance carrier; establishing a settlement amount and schedule with the TA; checking compliance with anti-money laundering regulations; overseeing the crypto-currency transfer to the TA; acquiring, reviewing, and operating the decryption utility; debugging failed files; building a clean environment; remapping and connecting drives to reflect exactly their pre-attack state; and restoring computers and services.
- Forensics: This activity is aimed at uncovering the ransomware assault's storyline throughout the targeted network from beginning to end. This history of the way a ransomware assault travelled through the network helps your IT staff to assess the damage and uncovers gaps in rules or work habits that need to be rectified to avoid future break-ins. Forensics entails the review of all logs, registry, GPO, Active Directory, DNS servers, routers, firewalls, schedulers, and basic Windows systems to look for changes. Forensics is commonly given a high priority by the cyber insurance provider. Because forensic analysis can take time, it is essential that other key recovery processes like business continuity are pursued concurrently. Progent maintains an extensive team of information technology and data security professionals with the skills needed to perform activities for containment, business continuity, and data restoration without interfering with forensics.
Progent's Qualifications
Progent has provided remote and on-premises network services throughout the United States for over two decades and has earned Microsoft's Gold Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes professionals who have earned advanced certifications in core technologies including Cisco networking, VMware, and popular distributions of Linux. Progent's data security consultants have earned prestigious certifications including CISA, CISSP-ISSAP, and GIAC. (See Progent's certifications). Progent also has guidance in financial and ERP applications. This broad array of skills allows Progent to salvage and consolidate the surviving parts of your network after a ransomware attack and rebuild them quickly into an operational system. Progent has worked with top cyber insurance carriers like Chubb to assist organizations recover from ransomware attacks.
Contact Progent for Ransomware System Restoration Services in Eugene
For ransomware recovery expertise in the Eugene area, phone Progent at 800-462-8800 or see Contact Progent.