Ransomware Hot Line: 800-462-8800

24x7 Remote Help from a Senior Ransomware Engineer
Ransomware 24x7 Hot LineRansomware needs time to work its way through a target network. Because of this, ransomware assaults are typically launched on weekends and at night, when IT staff are likely to be slower to recognize a break-in and are less able to mount a rapid and coordinated defense. The more lateral movement ransomware can make within a target's system, the more time it will require to restore basic IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to guide organizations to carry out the urgent first phase in mitigating a ransomware attack by containing the malware. Progent's remote ransomware engineers can help businesses in the Brasília area to locate and quarantine infected devices and protect clean resources from being penetrated.

If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in Brasília
Current strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and infiltrate any available backups. Files synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make system recovery almost impossible and basically throws the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a ransom fee in exchange for the decryptors required to unlock encrypted files. Ransomware assaults also attempt to exfiltrate information and hackers require an extra ransom in exchange for not posting this data or selling it. Even if you are able to restore your network to a tolerable point in time, exfiltration can be a major problem according to the nature of the stolen information.

The recovery process subsequent to ransomware attack involves a number of distinct stages, most of which can proceed in parallel if the recovery workgroup has a sufficient number of people with the necessary experience.

  • Quarantine: This urgent first step requires blocking the sideways progress of the attack across your network. The longer a ransomware assault is allowed to go unchecked, the more complex and more costly the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery engineers. Quarantine processes consist of cutting off affected endpoints from the rest of network to block the contagion, documenting the IT system, and protecting entry points.
  • System continuity: This involves bringing back the network to a minimal useful level of capability with the shortest possible delay. This process is usually the top priority for the victims of the ransomware attack, who often see it as an existential issue for their company. This project also demands the broadest range of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and line-of-business applications, network architecture, and safe endpoint access management. Progent's recovery experts use advanced collaboration tools to coordinate the complicated restoration process. Progent understands the importance of working rapidly, continuously, and in unison with a customer's managers and network support group to prioritize tasks and to put essential services on line again as quickly as feasible.
  • Data restoration: The effort required to restore files impacted by a ransomware assault depends on the condition of the systems, how many files are affected, and which recovery methods are needed. Ransomware assaults can destroy pivotal databases which, if not gracefully shut down, may need to be rebuilt from scratch. This can include DNS and AD databases. Exchange and SQL Server depend on Active Directory, and many financial and other mission-critical applications depend on SQL Server. Some detective work may be needed to locate clean data. For example, non-encrypted OST files may exist on employees' desktop computers and laptops that were not connected at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including root users.
  • Implementing advanced antivirus/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the benefits of the identical AV tools deployed by many of the world's biggest corporations such as Walmart, Citi, and Salesforce. By providing in-line malware filtering, identification, mitigation, repair and forensics in a single integrated platform, ProSight ASM cuts TCO, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
  • Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This requires working closely with the ransomware victim and the cyber insurance carrier, if there is one. Activities consist of establishing the type of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption tool; deciding on a settlement with the victim and the cyber insurance carrier; negotiating a settlement and schedule with the TA; checking adherence to anti-money laundering regulations; carrying out the crypto-currency payment to the TA; receiving, reviewing, and operating the decryption tool; debugging decryption problems; creating a pristine environment; mapping and reconnecting datastores to reflect precisely their pre-encryption condition; and reprovisioning physical and virtual devices and services.
  • Forensics: This process is aimed at discovering the ransomware attack's progress throughout the network from start to finish. This history of the way a ransomware attack progressed within the network assists you to evaluate the damage and uncovers shortcomings in policies or processes that should be rectified to prevent later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensics is usually given a high priority by the insurance carrier. Since forensics can be time consuming, it is critical that other key activities such as business continuity are pursued concurrently. Progent has an extensive team of IT and security experts with the knowledge and experience required to perform activities for containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has provided online and on-premises network services throughout the United States for more than 20 years and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes consultants who have earned advanced certifications in core technologies such as Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications such as CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning applications. This broad array of skills gives Progent the ability to identify and consolidate the surviving pieces of your IT environment following a ransomware attack and reconstruct them rapidly into a functioning system. Progent has collaborated with leading insurance providers like Chubb to help organizations clean up after ransomware assaults.

Contact Progent for Ransomware Recovery Consulting Services in Brasília
For ransomware system restoration consulting in the Brasília metro area, phone Progent at 800-462-8800 or see Contact Progent.



An index of content::

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    Progent's webinars provide small businesses the affordability, simplicity, and versatility of web-based learning and the effective training techniques of experienced instructors who use advanced collaboration software to reproduce real-time, interactive classes. Progent offers webinar training for popular desktop applications including elements of Microsoft Office suite such as Microsoft Excel, Word, PowerPoint, and Outlook: Microsoft Dynamics business accounting and reporting solutions including Microsoft Dynamics GP; plus additional top desktop applications like Photoshop, Acrobat Writer, and Crystal Reports.

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    Progent's CCIE-certified networking consultants can assist you to manage legacy PIX 500 or ASA 5500 firewalls or transition to Cisco ASA 5500-X firewalls. Progent can also assist you to set up, manage, upgrade and troubleshoot Cisco ASA 5500-X firewalls with Firepower Services.

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    Before Progent's MOM-based solution, network issues were handled reactively, after users were impacted by them. With the benefit of proactive, automated alerts and trend analyses created by MOM, Progent can now address system problems before they becomes critical enough to disrupt network uptime. Because of Microsoft Operations Manager, Progent can resolve potential problems before customers know that the problems exist. Progent has background with Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to deliver small business networks enterprise-class reliability, security and productivity.

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    Progent's ProSight Virtual Hosting and Management service offers complete hosting of a small or mid-size company's servers in a solution that delivers the highest level of availability and expandability and is in addition easy to move to another host. ProSight Virtual Hosting services are built upon mature virtualization architectures that allow small and midsize businesses with mixed- platform environments to save significantly on the costs of capital equipment, infrastructure maintenance, and network administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.

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    Citrix offers a powerful line of products that provide enterprise-level manageability, scalability, and performance for virtualizing servers and for centralized delivery of virtual Windows desktops and applications. For delivering virtualized desktops and applications, Citrix offers XenDesktop and XenApp. For making and managing virtual servers, Citrix has developed Citrix XenServer and Essentials. Progent's Citrix-certified engineers can assist you to evaluate the business benefits of Citrix technology and can help you plan, validate, implement, troubleshoot, and support Citrix solutions.

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    Progent's consultants provide experience in a variety of disciplines relevant to mobile connectivity such as network infrastructure, wireless data synchronization, wireless protection, mobile e-mail, Windows Mobile, RIM Blackberry, and wireless software programming. Progent's certified professionals can save your organization time and money by applying their wireless experience to show you how to choose and integrate mobile connectivity solutions that fit the needs of your company. Progent can also optimize your network infrastructure so that wireless handhelds work more reliably.

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    Progent practices knowledge transfer from Progent's consultants to clients. By teaching customers to handle problems that are within their scope, Progent can concentrate on delivering hard-to-find skills where Progent has few competitors. Mid-size companies who work with trusted freelance consultants or who maintain in-house IT personnel benefit when Progent passes on information about critical technology and proven methodologies to make their networks more robust, protected, and efficient.

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  • Top Exchange 2013 In-Place Hold Consultant Services
    24x7 Exchange 2013 Configuration IT Consulting

    Exchange 2013 includes major improvements to the functionality of Exchange 2010 and delivers powerful new features plus a revamped structure. These improvements favorably impact vital facets of IT including ease of administration, availability, security and compliance, cost of ownership, teamwork, scalability, throughput, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the possible business benefits of migrating to Exchange Server 2013, design a cost-effective validation and deployment plan, and educate your IT staff to manage your Microsoft Exchange Server 2013 solution. Progent also offers ongoing online consulting and support and management for Exchange 2013.

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    ASA Firewall with Firepower Technical Support

    The latest generation of Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-premier CCIE network experts can help your company to maintain your existing PIX or ASA 5500 firewalls or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also assist you to design, deploy, optimize, administer and debug firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

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    Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a disaster recovery system based on Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance network-attached storage using commodity equipment, VM Load Balancing for improving the performance and resilience of Failover Clusters while minimizing capital investment and management overhead, and Cloud Witness for easy, economical deployment of a stretch cluster quorum witness.

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    Progent's Ransomware Hot Line provides 24x7 access to a seasoned ransomware recovery expert who can assist you to halt the progress of an ongoing ransomware attack. Call 800-462-8800

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  • Windows Server 2000 Upgrade Consultants Microsoft Windows 2000 Technology Consulting
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    Progent's Linux consulting experts provide small and mid-size companies and developers assistance with managing and supporting Linux computers that run with Microsoft-powered networks. Progent offers your organization access to Linux consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide array of experience offers you an easy single source to help you create and manage a protected and reliable mixed-platform connectivity and communications solution that allows Linux and Microsoft interoperability by combining Windows with leading Linux derivatives such as RedHat, SUSE, CentOS, Ubuntu Linux, PCLOS, fedora, Gentoo Linux, Mandriva Linux, Debian GNU/Linux, and Slackware.

  • Windows Server 2016 Fault Domains Technology Consulting Services Windows Server 2016 and SCOM Information Technology Consulting
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  • Windows Server Essentials Dashboard Technology Consulting Services Microsoft Windows Server Essentials and Microsoft 365 Consultants
  • Work from Home Employees Brasília Consulting - Integration Solutions Assistance Brasilia, Federal District Work at Home Employees Assistance near Brasília - Connectivity Solutions Consultants
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  • Largest SentinelOne Endpoint Ransomware Protection Professional
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    Progent's ProSight Active Security Monitoring incorporates cutting edge behavior analysis tools from SentinelOne to defend endpoints as well as servers and VMs against familiar as well as novel ransomware crypto-worms such as Ryuk, Maze, Sodinokibi, Netwalker, Snatch or Egregor.

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