Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Consultant
Ransomware 24x7 Hot LineRansomware requires time to steal its way across a network. Because of this, ransomware assaults are typically launched on weekends and late at night, when IT staff are likely to be slower to become aware of a breach and are less able to organize a rapid and coordinated defense. The more lateral progress ransomware can make within a victim's system, the longer it takes to restore basic IT services and scrambled files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist you to take the urgent first step in mitigating a ransomware attack by putting out the fire. Progent's online ransomware experts can help organizations in the Brasília metro area to locate and quarantine infected devices and protect clean assets from being penetrated.

If your system has been penetrated by any strain of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Brasília
Modern variants of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Nephilim encrypt online files and attack any available system restores. Data synchronized to the cloud can also be impacted. For a vulnerable network, this can make system restoration almost impossible and effectively throws the IT system back to square one. Threat Actors, the hackers behind a ransomware attack, demand a settlement payment in exchange for the decryptors needed to recover scrambled data. Ransomware assaults also attempt to steal (or "exfiltrate") files and TAs demand an extra ransom for not posting this information or selling it. Even if you are able to rollback your system to a tolerable date in time, exfiltration can be a big problem depending on the nature of the stolen information.

The restoration process subsequent to ransomware attack involves several crucial phases, the majority of which can proceed concurrently if the response team has enough people with the necessary skill sets.

  • Quarantine: This urgent initial response requires arresting the lateral progress of ransomware within your network. The longer a ransomware attack is allowed to run unchecked, the longer and more expensive the recovery effort. Recognizing this, Progent maintains a round-the-clock Ransomware Hotline monitored by seasoned ransomware recovery experts. Containment processes consist of cutting off affected endpoint devices from the rest of network to block the contagion, documenting the environment, and securing entry points.
  • Operational continuity: This covers bringing back the network to a minimal acceptable degree of capability with the shortest possible downtime. This effort is typically the top priority for the targets of the ransomware attack, who often perceive it to be an existential issue for their company. This project also requires the broadest range of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, desktops, notebooks and mobile phones, databases, productivity and line-of-business apps, network architecture, and secure remote access. Progent's recovery team uses state-of-the-art collaboration platforms to coordinate the complex restoration process. Progent understands the importance of working rapidly, tirelessly, and in unison with a customer's managers and IT group to prioritize activity and to put critical services on line again as quickly as feasible.
  • Data restoration: The work required to recover data damaged by a ransomware attack varies according to the condition of the systems, how many files are affected, and which recovery techniques are required. Ransomware attacks can take down key databases which, if not carefully closed, might need to be reconstructed from scratch. This can apply to DNS and AD databases. Exchange and Microsoft SQL Server rely on AD, and many financial and other mission-critical applications are powered by Microsoft SQL Server. Often some detective work could be needed to find clean data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on employees' desktop computers and laptops that were off line during the ransomware attack.
  • Implementing advanced antivirus/ransomware defense: Progent's ProSight ASM uses SentinelOne's behavioral analysis technology to offer small and medium-sized companies the advantages of the identical AV technology used by many of the world's largest corporations including Netflix, Visa, and NASDAQ. By delivering real-time malware blocking, detection, containment, recovery and forensics in a single integrated platform, Progent's ProSight Active Security Monitoring reduces total cost of ownership, simplifies management, and expedites operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight ASM was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery with SentinelOne technology.
  • Negotiation with the hacker Progent is experienced in negotiating ransom settlements with threat actors. This calls for working closely with the ransomware victim and the insurance carrier, if any. Activities include determining the kind of ransomware involved in the attack; identifying and making contact with the hacker persona; testing decryption capabilities; deciding on a settlement amount with the ransomware victim and the cyber insurance provider; establishing a settlement and schedule with the hacker; confirming compliance with anti-money laundering (AML) regulations; carrying out the crypto-currency transfer to the TA; receiving, reviewing, and operating the decryptor tool; troubleshooting failed files; creating a pristine environment; remapping and reconnecting drives to reflect precisely their pre-encryption condition; and recovering machines and software services.
  • Forensic analysis: This activity involves learning the ransomware attack's progress across the network from beginning to end. This history of the way a ransomware assault progressed through the network assists you to assess the impact and uncovers weaknesses in rules or processes that need to be corrected to avoid future breaches. Forensics involves the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS, routers, firewalls, scheduled tasks, and basic Windows systems to detect variations. Forensic analysis is usually assigned a high priority by the cyber insurance provider. Because forensics can take time, it is vital that other important recovery processes such as business resumption are performed in parallel. Progent has an extensive roster of IT and cybersecurity professionals with the knowledge and experience required to carry out the work of containment, business continuity, and data restoration without interfering with forensic analysis.
Progent's Background
Progent has delivered remote and on-premises IT services throughout the U.S. for over two decades and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity practice areas. Progent's team of subject matter experts (SMEs) includes consultants who have earned advanced certifications in foundation technologies such as Cisco infrastructure, VMware virtualization, and popular Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISM, CISSP, and GIAC. (See certifications earned by Progent consultants). Progent also has top-tier support in financial management and Enterprise Resource Planning software. This scope of expertise gives Progent the ability to salvage and consolidate the surviving pieces of your information system after a ransomware attack and rebuild them rapidly into a functioning network. Progent has collaborated with top insurance carriers like Chubb to assist organizations recover from ransomware attacks.

Contact Progent for Ransomware System Recovery Services in Brasília
For ransomware system restoration consulting in the Brasília area, phone Progent at 800-462-8800 or see Contact Progent.

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    Progent can provide the expertise of certified consultants and seasoned database application programmers, database administrators, project management experts, Cisco-certified network engineers, disaster recovery specialists, and security professionals to assist your business to assess the likely advantages of SQL Server 2012 for your organization, install test environments at your site or at Progent's test lab, plan and carry out a smooth migration to SQL Server 2012 from previous releases of SQL Server or from other RDBMS platforms, and define a cost-effective and secure network infrastructure that lets you maximize the business benefit of SQL Server 2012.

  • Windows Desktop Simulation on macOS Consultants Remote Desktop Connection Client for Mac Remote Consulting
  • Windows Server 2012 R2 Migrations Brasília, DF Windows Server 2012 Computer Support Firms Brasilia, Federal District

  • MRTG Online Support
    Professionals Linux Network Monitoring, Nagios and MRTG

    Nagios and MRTG are powerful, license-free monitoring utilities that operate with the Linux OS and can be deployed to analyze UNIX environments, MS Windows networks, or mixed-platform situations where Linux and Windows coexist. Nagios allows system support engineers to track network services such as SMTP, HTTP, FTP, and NNTP. Multi Router Traffic Grapher allows you to graph the traffic in and out of SNMP-enabled network appliances including processors, routers, and switches. Progent's network integration consultants can show you how to utilize both these programs to tune and troubleshoot your system.

  • Windows SharePoint Services Remote Support Support Office SharePoint Server 2003
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  • Work at Home Endpoint Security Remote Support Teleworker Endpoint Security Support and Integration
  • Xamarin Developer Xamarin Programming Firm
  • client credential management Consultants ProSight domain management Technology Professional

  • OS X Support Outsourcing
    Apple OS X Tiger Computer Consultants

    Progent's experts can provide Apple macOS and OS X users a variety of services such as workstation support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows environments, Entourage and Exchange Server help, network protection services, and one-on-one education. Progent can assist businesses to migrate to macOS from OS X or earlier versions of OS X and Progent can offer help with Apple Mac application software. Progent can also assist you with iPhone integration and iPad synchronization, or migrating to Apple's iCloud. For business environments based solely on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows based servers and workstations, Progent's Apple, Cisco, and Microsoft professionals have the experience and depth to deal with the difficulty of designing, integrating and supporting a network environment that is available, safe, fast and aligned with your organization's business goals.

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