Ransomware Hot Line: 800-462-8800
24x7 Remote Help from a Senior Ransomware Engineer
Ransomware needs time to work its way through a target network. Because of this, ransomware assaults are typically launched on weekends and at night, when IT staff are likely to be slower to recognize a break-in and are less able to mount a rapid and coordinated defense. The more lateral movement ransomware can make within a target's system, the more time it will require to restore basic IT services and damaged files and the more data can be exfiltrated to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to carry out the urgent first phase in mitigating a ransomware attack by containing the malware. Progent's remote ransomware engineers can help businesses in the Brasília area to locate and quarantine infected devices and protect clean resources from being penetrated.
If your system has been breached by any strain of ransomware, act fast. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Response Expertise Available in Brasília
Current strains of crypto-ransomware such as Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and infiltrate any available backups. Files synchronized to the cloud can also be corrupted. For a poorly defended environment, this can make system recovery almost impossible and basically throws the datacenter back to square one. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, demand a ransom fee in exchange for the decryptors required to unlock encrypted files. Ransomware assaults also attempt to exfiltrate information and hackers require an extra ransom in exchange for not posting this data or selling it. Even if you are able to restore your network to a tolerable point in time, exfiltration can be a major problem according to the nature of the stolen information.
The recovery process subsequent to ransomware attack involves a number of distinct stages, most of which can proceed in parallel if the recovery workgroup has a sufficient number of people with the necessary experience.
- Quarantine: This urgent first step requires blocking the sideways progress of the attack across your network. The longer a ransomware assault is allowed to go unchecked, the more complex and more costly the recovery effort. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware recovery engineers. Quarantine processes consist of cutting off affected endpoints from the rest of network to block the contagion, documenting the IT system, and protecting entry points.
- System continuity: This involves bringing back the network to a minimal useful level of capability with the shortest possible delay. This process is usually the top priority for the victims of the ransomware attack, who often see it as an existential issue for their company. This project also demands the broadest range of technical skills that cover domain controllers, DHCP servers, physical and virtual servers, PCs, laptops and mobile phones, databases, office and line-of-business applications, network architecture, and safe endpoint access management. Progent's recovery experts use advanced collaboration tools to coordinate the complicated restoration process. Progent understands the importance of working rapidly, continuously, and in unison with a customer's managers and network support group to prioritize tasks and to put essential services on line again as quickly as feasible.
- Data restoration: The effort required to restore files impacted by a ransomware assault depends on the condition of the systems, how many files are affected, and which recovery methods are needed. Ransomware assaults can destroy pivotal databases which, if not gracefully shut down, may need to be rebuilt from scratch. This can include DNS and AD databases. Exchange and SQL Server depend on Active Directory, and many financial and other mission-critical applications depend on SQL Server. Some detective work may be needed to locate clean data. For example, non-encrypted OST files may exist on employees' desktop computers and laptops that were not connected at the time of the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be erased or modified by anyone including root users.
- Implementing advanced antivirus/ransomware protection: Progent's Active Security Monitoring utilizes SentinelOne's behavioral analysis technology to offer small and mid-sized businesses the benefits of the identical AV tools deployed by many of the world's biggest corporations such as Walmart, Citi, and Salesforce. By providing in-line malware filtering, identification, mitigation, repair and forensics in a single integrated platform, ProSight ASM cuts TCO, simplifies administration, and promotes rapid recovery. SentinelOne's next-generation endpoint protection engine built into in Progent's ProSight Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform (EPP)." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the hacker Progent is experienced in negotiating settlements with hackers. This requires working closely with the ransomware victim and the cyber insurance carrier, if there is one. Activities consist of establishing the type of ransomware involved in the attack; identifying and establishing communications the hacker; testing decryption tool; deciding on a settlement with the victim and the cyber insurance carrier; negotiating a settlement and schedule with the TA; checking adherence to anti-money laundering regulations; carrying out the crypto-currency payment to the TA; receiving, reviewing, and operating the decryption tool; debugging decryption problems; creating a pristine environment; mapping and reconnecting datastores to reflect precisely their pre-encryption condition; and reprovisioning physical and virtual devices and services.
- Forensics: This process is aimed at discovering the ransomware attack's progress throughout the network from start to finish. This history of the way a ransomware attack progressed within the network assists you to evaluate the damage and uncovers shortcomings in policies or processes that should be rectified to prevent later break-ins. Forensics entails the examination of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to look for variations. Forensics is usually given a high priority by the insurance carrier. Since forensics can be time consuming, it is critical that other key activities such as business continuity are pursued concurrently. Progent has an extensive team of IT and security experts with the knowledge and experience required to perform activities for containment, business resumption, and data recovery without interfering with forensic analysis.
Progent's Background
Progent has provided online and on-premises network services throughout the United States for more than 20 years and has earned Microsoft's Partner certification in the Datacenter and Cloud Productivity practice areas. Progent's roster of SMEs includes consultants who have earned advanced certifications in core technologies such as Cisco networking, VMware virtualization, and major Linux distros. Progent's cybersecurity experts have earned industry-recognized certifications such as CISM, CISSP-ISSAP, CRISC, and CMMC 2.0. (Refer to Progent's certifications). Progent also offers top-tier support in financial and Enterprise Resource Planning applications. This broad array of skills gives Progent the ability to identify and consolidate the surviving pieces of your IT environment following a ransomware attack and reconstruct them rapidly into a functioning system. Progent has collaborated with leading insurance providers like Chubb to help organizations clean up after ransomware assaults.
Contact Progent for Ransomware Recovery Consulting Services in Brasília
For ransomware system restoration consulting in the Brasília metro area, phone Progent at 800-462-8800 or see Contact Progent.