Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware 24x7 Hot LineRansomware requires time to work its way through a target network. Because of this, ransomware assaults are typically launched on weekends and late at night, when IT staff are likely to take longer to become aware of a breach and are less able to organize a quick and coordinated defense. The more lateral movement ransomware can achieve inside a victim's network, the longer it takes to restore core operations and damaged files and the more information can be stolen and posted to the dark web.

Progent's Ransomware Hot Line is intended to assist organizations to take the urgent first phase in mitigating a ransomware attack by putting out the fire. Progent's remote ransomware expert can help businesses in the Brasília metro area to identify and isolate breached servers and endpoints and guard clean resources from being penetrated.

If your system has been breached by any version of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Services Available in Brasília
Current strains of ransomware such as Ryuk, Maze, Netwalker, and Egregor encrypt online files and infiltrate any available system restores. Data synched to the cloud can also be corrupted. For a poorly defended network, this can make automated restoration almost impossible and basically throws the datacenter back to the beginning. Threat Actors (TAs), the cybercriminals behind a ransomware assault, insist on a ransom payment for the decryption tools required to recover encrypted files. Ransomware attacks also attempt to steal (or "exfiltrate") files and hackers demand an extra ransom in exchange for not publishing this information on the dark web. Even if you are able to rollback your system to an acceptable point in time, exfiltration can pose a major issue depending on the sensitivity of the downloaded data.

The recovery work after a ransomware penetration involves a number of crucial stages, the majority of which can be performed in parallel if the recovery workgroup has enough people with the necessary skill sets.

  • Containment: This urgent first response involves arresting the lateral spread of ransomware across your network. The longer a ransomware assault is allowed to go unrestricted, the longer and more expensive the restoration effort. Recognizing this, Progent keeps a round-the-clock Ransomware Hotline monitored by veteran ransomware response experts. Quarantine activities consist of cutting off affected endpoints from the network to block the spread, documenting the IT system, and securing entry points.
  • System continuity: This covers bringing back the IT system to a minimal useful degree of capability with the shortest possible delay. This effort is typically the highest priority for the victims of the ransomware assault, who often see it as an existential issue for their business. This activity also requires the broadest range of IT abilities that span domain controllers, DHCP servers, physical and virtual machines, desktops, laptops and smart phones, databases, office and line-of-business applications, network architecture, and safe endpoint access management. Progent's recovery experts use state-of-the-art workgroup platforms to organize the multi-faceted recovery process. Progent appreciates the urgency of working quickly, tirelessly, and in unison with a customer's managers and IT staff to prioritize activity and to put essential resources on line again as fast as feasible.
  • Data recovery: The effort required to recover data impacted by a ransomware assault depends on the condition of the systems, how many files are affected, and what restore techniques are required. Ransomware attacks can take down pivotal databases which, if not properly closed, may have to be reconstructed from the beginning. This can apply to DNS and Active Directory databases. Exchange and SQL Server depend on AD, and many manufacturing and other business-critical platforms depend on Microsoft SQL Server. Often some detective work may be needed to find undamaged data. For instance, non-encrypted OST files (Outlook Email Offline Folder Files) may exist on staff desktop computers and notebooks that were not connected at the time of the assault.
  • Setting up modern AV/ransomware protection: Progent's ProSight ASM gives small and mid-sized businesses the advantages of the identical anti-virus tools implemented by many of the world's largest corporations such as Walmart, Visa, and NASDAQ. By providing real-time malware blocking, detection, containment, repair and forensics in a single integrated platform, ProSight ASM reduces TCO, simplifies management, and promotes rapid operational continuity. The next-generation endpoint protection (NGEP) built into in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform (EPP)." Find out about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.
  • Negotiation with the threat actor (TA): Progent is experienced in negotiating ransom settlements with threat actors. This requires close co-operation with the victim and the insurance carrier, if there is one. Services consist of determining the kind of ransomware involved in the attack; identifying and establishing communications the hacker persona; testing decryption capabilities; budgeting a settlement amount with the ransomware victim and the cyber insurance provider; establishing a settlement and timeline with the TA; checking adherence to anti-money laundering regulations; overseeing the crypto-currency disbursement to the hacker; acquiring, learning, and using the decryption utility; troubleshooting decryption problems; creating a pristine environment; remapping and connecting datastores to match precisely their pre-encryption condition; and reprovisioning machines and services.
  • Forensic analysis: This activity involves uncovering the ransomware assault's progress across the network from start to finish. This history of the way a ransomware attack travelled within the network helps your IT staff to evaluate the impact and highlights vulnerabilities in rules or processes that need to be rectified to prevent later breaches. Forensics involves the examination of all logs, registry, Group Policy Object, AD, DNS, routers, firewalls, schedulers, and core Windows systems to check for anomalies. Forensics is usually given a top priority by the cyber insurance carrier. Because forensic analysis can be time consuming, it is critical that other key recovery processes such as operational continuity are performed concurrently. Progent has a large roster of information technology and data security experts with the knowledge and experience required to carry out the work of containment, operational continuity, and data restoration without disrupting forensics.
Progent's Background
Progent has delivered online and onsite IT services across the United States for more than 20 years and has been awarded Microsoft's Gold Partner designation in the Datacenter and Cloud Productivity competencies. Progent's roster of SBEs includes professionals who have earned high-level certifications in core technologies including Cisco networking, VMware, and popular Linux distros. Progent's cybersecurity consultants have earned internationally recognized certifications including CISA, CISSP-ISSAP, and GIAC. (See certifications earned by Progent consultants). Progent also offers top-tier support in financial and ERP applications. This broad array of skills allows Progent to identify and consolidate the surviving pieces of your IT environment following a ransomware intrusion and rebuild them quickly into a viable system. Progent has worked with leading insurance carriers including Chubb to assist organizations clean up after ransomware attacks.

Contact Progent for Ransomware System Recovery Consulting in Brasília
For ransomware recovery consulting services in the Brasília area, call Progent at 800-462-8800 or visit Contact Progent.



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    Progent's Microsoft-certified consultants have two decades of experience providing electronic messaging and integrated email/telephony solutions for companies. Progent provides economical Exchange Server support services to strengthen email security and virus defense, provide fault tolerant email, and facilitate remote and mobile email connectivity. Progent’s Microsoft Exchange help and support services can aid you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Email product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

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    Cisco ASA Firewall integration Remote Support Services

    The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver significantly more value than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-premier CCIE network consultants can assist your company to manage your existing PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

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  • Small Business WAP551 Network Consultant Cisco Small Business 300 AP Support Outsourcing
  • Snatch Ransomware Hot Line Brasília WannaCry Ransomware Hot Line Brasília
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  • Nexus Switch Fabric Extender Professionals
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    Cisco Nexus switches are intended to deliver the throughput, scale, resilience, virtualization support, density, data protection and manageability needed to function as the heart of an enterprise data center. Progent's CCIE-certified Nexus switch consultants are available to provide online and on-premises support services to help you to design an efficient switch topology, build test systems to confirm your switching solution, deploy Nexus switches, create and implement effective policies, perform security and compliance assessments, configure advanced monitoring and alert systems, fully utilize network resources through virtualization, analyze and repair switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the powerful fault-tolerant capabilities available for Nexus products. Progent's consultants can also help you to migrate efficiently from legacy Nexus switches or Catalyst switches to current Nexus switches.

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    Progent's certified consultants can help you to calculate the advantages of Windows Server 2008 for your business, create pilot systems and rollout strategies, install Windows Server 2008 with your IT infrastructure and applications, educate your IT staff how to use enhanced administration utilities, and deliver continuing consulting and troubleshooting via affordable options including Help Desk Call Center support and online technical assistance.

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  • Forefront TMG Firewall Consultant Services
    Forefront TMG Support and Help

    Forefront TMG 2010 is based on the proven security technologies of Microsoft ISA Server 2006 and offers a centrally managed Internet gateway that acts as a single-server platform for a variety of security features such as an multi-layer firewall, URL filtering, antimalware, intrusion protection, reputation services, Virtual Private Network management, and HTTP/HTTPS inspection. Microsoft Forefront TMG 2010 includes comprehensive web security logging and reporting features, allows customized reporting powered by Microsoft SQL Server, integrates with Active Directory to simplify authentication and policy enforcement, and can be installed as a virtual machine to cut costs and enhance availability. Progent's Microsoft-certified consultants can assist you to design and execute pilot and production deployments; integrate Forefront Threat Management Gateway 2010 with Windows Server 2008 R2, AD, Microsoft SQL Server, Microsoft Exchange Server 2010, and SharePoint 2010; set up Microsoft Forefront TMG 2010 to operate on a virtual server with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also assist your organization to migrate economically to Microsoft Forefront TMG 2010 from ISA Server.

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    Progent's Power BI consultants can help your business to design, install, manage, enhance or debug your Power BI business analytics solution. Progent can also assist you to organize your source data for Power BI reports and dashboards. Progent can assist you implement and manage an onsite, cloud based, or hybrid network model for Power BI.

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    Progent's Duo services incorporate Cisco's Duo technology to protect against stolen passwords by using two-factor authentication. Duo supports one-tap identity verification on iOS, Android, and other personal devices.


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