Ransomware : Your Worst IT Catastrophe
Ransomware  Remediation ExpertsRansomware has become a modern cyber pandemic that represents an existential threat for businesses unprepared for an attack. Multiple generations of crypto-ransomware such as CrySIS, Fusob, Locky, Syskey and MongoLock cryptoworms have been out in the wild for a long time and continue to inflict destruction. More recent strains of ransomware like Ryuk, Maze, Sodinokibi, Netwalker, Snatch and Egregor, along with daily as yet unnamed malware, not only encrypt on-line files but also infiltrate any accessible system protection. Files replicated to off-site disaster recovery sites can also be ransomed. In a poorly designed environment, it can render automatic restoration impossible and basically sets the datacenter back to zero.

Restoring applications and data following a ransomware event becomes a race against time as the targeted organization fights to stop lateral movement and remove the crypto-ransomware and to restore enterprise-critical operations. Since ransomware needs time to spread, assaults are usually sprung on weekends, when successful penetrations tend to take longer to detect. This compounds the difficulty of rapidly mobilizing and coordinating an experienced response team.

Progent has a range of help services for protecting Sorocaba enterprises from crypto-ransomware events. These include staff training to help identify and not fall victim to phishing exploits, ProSight Active Security Monitoring (ASM) for endpoint detection and response utilizing SentinelOne's behavior-based threat defense to identify and quarantine day-zero modern malware attacks. Progent in addition can provide the services of veteran ransomware recovery engineers with the talent and commitment to restore a breached system as soon as possible.

Progent's Crypto-Ransomware Restoration Support Services
Following a ransomware attack, paying the ransom in Bitcoin cryptocurrency does not guarantee that merciless criminals will provide the codes to decrypt any or all of your information. Kaspersky ascertained that 17% of crypto-ransomware victims never restored their files even after having paid the ransom, resulting in increased losses. The gamble is also costly. Ryuk ransoms commonly range from 15-40 BTC ($120,000 and $400,000). This is well above the typical crypto-ransomware demands, which ZDNET determined to be approximately $13,000 for smaller organizations. The fallback is to re-install the mission-critical elements of your IT environment. Without access to full data backups, this requires a wide complement of skills, top notch team management, and the willingness to work non-stop until the job is finished.

For decades, Progent has made available professional Information Technology services for companies throughout the U.S. and has earned Microsoft's Gold Partnership certification status in the Datacenter and Cloud Productivity competencies. Progent's pool of subject matter experts includes engineers who have attained top industry certifications in important technologies including Microsoft, Cisco, VMware, and major distributions of Linux. Progent's security experts have earned internationally-renowned industry certifications including CISM, CISSP, ISACA CRISC, and GIAC. (See Progent's certifications). Progent also has expertise with financial systems and ERP application software. This breadth of experience affords Progent the ability to quickly ascertain critical systems and organize the remaining components of your computer network environment after a ransomware attack and rebuild them into an operational network.

Progent's security group has best of breed project management applications to coordinate the complicated restoration process. Progent appreciates the importance of working quickly and in unison with a client's management and IT resources to prioritize tasks and to get key services back on line as fast as humanly possible.

Customer Case Study: A Successful Ransomware Penetration Response
A small business sought out Progent after their organization was crashed by Ryuk ransomware virus. Ryuk is believed to have been developed by Northern Korean state sponsored hackers, possibly adopting approaches leaked from America's NSA organization. Ryuk attacks specific organizations with little room for disruption and is among the most profitable instances of ransomware. Major organizations include Data Resolution, a California-based data warehousing and cloud computing firm, and the Chicago Tribune. Progent's client is a regional manufacturing business located in the Chicago metro area with around 500 staff members. The Ryuk attack had shut down all essential operations and manufacturing processes. Most of the client's information backups had been online at the time of the attack and were damaged. The client was evaluating paying the ransom (exceeding $200K) and wishfully thinking for good luck, but ultimately made the decision to use Progent.

"I can't speak enough in regards to the care Progent provided us throughout the most stressful period of (our) businesses survival. We may have had to pay the Hackers if not for the confidence the Progent team gave us. That you were able to get our messaging and essential servers back in less than 1 week was beyond my wildest dreams. Each expert I spoke to or texted at Progent was urgently focused on getting us back online and was working non-stop on our behalf."

Progent worked hand in hand the customer to quickly understand and assign priority to the critical services that had to be restored to make it possible to continue company operations:

  • Active Directory
  • E-Mail
  • Accounting/MRP
To begin, Progent adhered to ransomware penetration response best practices by stopping lateral movement and cleaning up infected systems. Progent then started the work of restoring Microsoft Active Directory, the foundation of enterprise systems built on Microsoft Windows technology. Exchange email will not function without Active Directory, and the client's MRP system used Microsoft SQL Server, which depends on Windows AD for security authorization to the information.

Within two days, Progent was able to re-build Windows Active Directory to its pre-intrusion state. Progent then helped perform setup and storage recovery on critical applications. All Exchange Server ties and attributes were usable, which facilitated the restore of Exchange. Progent was able to assemble local OST files (Outlook Email Off-Line Folder Files) on various desktop computers and laptops to recover mail information. A not too old offline backup of the businesses accounting/ERP systems made them able to return these required applications back available to users. Although significant work remained to recover fully from the Ryuk attack, core services were restored quickly:

"For the most part, the production operation showed little impact and we made all customer deliverables."

During the next month critical milestones in the recovery project were made in tight cooperation between Progent engineers and the customer:

  • In-house web sites were brought back up with no loss of data.
  • The MailStore Exchange Server exceeding 4 million archived emails was brought online and available for users.
  • CRM/Customer Orders/Invoices/AP/Accounts Receivables/Inventory modules were fully restored.
  • A new Palo Alto Networks 850 security appliance was brought online.
  • Ninety percent of the desktop computers were fully operational.

"Much of what transpired in the early hours is nearly entirely a fog for me, but my management will not forget the dedication each and every one of you accomplished to give us our company back. I've been working together with Progent for at least 10 years, maybe more, and every time Progent has shined and delivered. This time was the most impressive ever."

A probable business-killing catastrophe was evaded through the efforts of dedicated experts, a wide spectrum of subject matter expertise, and close collaboration. Although in post mortem the crypto-ransomware penetration described here should have been identified and stopped with advanced security solutions and security best practices, user education, and well thought out security procedures for backup and proper patching controls, the reality is that government-sponsored criminal cyber gangs from China, North Korea and elsewhere are relentless and are an ongoing threat. If you do fall victim to a crypto-ransomware attack, feel confident that Progent's team of experts has proven experience in crypto-ransomware virus blocking, remediation, and file recovery.

"So, to Darrin, Matt, Aaron, Dan, Claude, Jesse, Arnaud, Allen and Chris (along with others that were contributing), thanks very much for allowing me to get rested after we made it through the most critical parts. Everyone did an amazing job, and if anyone is visiting the Chicago area, a great meal is my treat!"

Download the Crypto-Ransomware Removal Case Study Datasheet
To read or download a PDF version of this customer case study, click:
Progent's Ransomware Virus Recovery Case Study Datasheet. (PDF - 282 KB)

Contact Progent for Ransomware Cleanup Expertise in Sorocaba
For ransomware cleanup services in the Sorocaba metro area, call Progent at 800-462-8800 or see Contact Progent.

An index of content::

  • 24-7 Helpdesk for At Home Workers Online Consulting Remote Workforce Specialist
  • 24-7 Microsoft 365 Excel Specialists Design Firm Microsoft 365 Excel Power View
  • 24-7 Technology Professional Microsoft Small Business Server Small Business Server Premium Add-on Support Services
  • 24-7 Technology Professional UNIX UNIX Consultant
  • 24-Hour Help and Support SharePoint 2019 Power BI SharePoint Backup and Recovery Remote Troubleshooting
  • 24-Hour Security Scan Services Information Risk Evaluation Specialist
  • 24-Hour Service Provider Small Business Small Office Network Support Consultant
  • Urgent Sorocaba Snatch Ransomware Repair
  • 24-Hour Technical Consultants SQL 2014 Top Ranked Microsoft SQL Server Network Security Consulting Sorocaba, Sao Paulo
  • 24/7/365 SMS Server Upgrade Help and Support Systems Management Server 2003 Integration Support
  • 24x7 Progent's Management Support Group Progent's Management Team Tech Consultant
  • 64-bit Computing Consult 24 Hour 64-bit Upgrade Consulting
  • 8540 wireless controller Setup and Support Emergency CCIE Expert Certified 3504 wireless controller Technical Consultant
  • Adobe After Effects Classes Largest Photoshop CS5 Classes
  • After Hours 5500 Wireless Controller Support and Setup Network Consultant Wave 2 wireless controller
  • After Hours At Home Workers Consulting and Support Services near Sorocaba - Conferencing Systems Consulting Experts Remote Workforce Guidance near Sorocaba - Voice/Video Conferencing Systems Assistance
  • After Hours Ekahau Wi-Fi Troubleshooting Remote Consulting Ekahau Wi-Fi 6 Wireless Site Survey Consultants
  • After Hours Exchange 2010 Support Services Exchange 2010 Planning Remote Consulting
  • Immediate Sorocaba Sodinokibi Ransomware Remediation Sorocaba, SP
  • After Hours MCSE Expert Certified PowerPoint 2016 Design Company Office 2016 Outsourcing Firm
  • After Hours Service Database Computer Engineer Top Service Reports Engineer

  • Integration Services System Center 2016 and Windows Server 2016
    SCOM 2016 Consulting

    Small to mid-sized businesses can now get all the benefits of System Center Operations Manager and also have fast access to Progent's Microsoft and Cisco Certified IT support experts. With Progent's economically priced network support programs, small and midsize businesses can select a simple System Center Operations Manager 2007-based co-sourcing service program with network monitoring, reporting, Help Desk and remote service or a comprehensive round-the-clock outsourcing solution. Progent supports Microsoft System Center Operations Manager 2007 to offer small company networks enterprise-class reliability, security, and performance.

  • After Hours Supplemental IT Staffing Services Expertise Sorocaba, Sao Paulo Short-Term Staffing Services Consulting Support Sorocaba
  • Sorocaba Ryuk Crypto-Ransomware Business-Recovery Sorocaba, São Paulo
  • After Hours Support and Setup Postini Consulting Postini
  • Aironet Wireless Access Point Specialist Aironet 802.11ac AP Upgrade Consulting Services
  • Sorocaba Avaddon Crypto-Ransomware Business-Recovery
  • Amazon MWS Design Firm Immediate Amazon Marketplace Web Service development Programming

  • Cisco IP Video phones Support and Integration
    Jabber Integration Services

    Progent's Cisco VoIP phone and video IP phone experts can assist your business to configure, maintain, and troubleshoot Cisco IP phones, video IP phones and wireless IP phones. Progent offers support for all versions of Cisco's IP phones from discontinued Voice over IP devices to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Unified CM, formerly named CallManager, or with Unified Communications Manager Express to create a an advanced IP-PBX environment for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified CM applications such as Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating a highly automated customer contact solution. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including designing dial plans, configuring SIP gateways, installing ISR routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

  • At Home Workers Sorocaba Consulting and Support Services - Management Solutions Expertise Sorocaba Work from Home Employees Consulting Experts near me in Sorocaba - Endpoint Management Tools Assistance Sorocaba, SP
  • At Home Workforce Sorocaba Consulting Experts - Security Systems Consulting Sorocaba, Estado de São Paulo At Home Workforce Sorocaba Consulting and Support Services - Endpoint Security Systems Consulting and Support Services Sorocaba, SP
  • Aten IP9001 Professionals Biggest Specialist Remote Server Management
  • Award Winning Private Clouds for Small Businesses Professionals ProSight Private Cloud Hosting Services Professional
  • Azure cloud migration Programming Microsoft and Cisco Authorized Expert Microsoft Azure enterprise hybrid cloud solutions Services

  • UNIX with Windows Remote Consulting
    Integration Services Windows, UNIX, Solaris

    Progent's UNIX platform consulting services offer small businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent offers your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience offers you a convenient one-stop source to help you build and maintain a secure and reliable mixed-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX including macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

  • Best Microsoft Windows Small Business Server Remote Consulting Microsoft Small Business Server Computer Engineer
  • Biggest 2500 Wireless Controller Support and Help 8540 wireless controller Onsite Technical Support
  • BlackBerry Server Installation Sorocaba, State of Sao Paulo Sorocaba, São Paulo BlackBerry BES Server Outsourcing
  • CISM Certified Security Management Engineers CISM Technical Support Services
  • CISSP Certified Expert Small Office Systems Engineer Small Business Outsourced IT Management Services
  • CISSP-ISSAP Certified Security Consultant Network Consultants ISSAP

  • Windows Server 2008 R2 Onsite Technical Support
    Windows 2008 R2 Outsourcing

    Microsoft Windows Server 2008 R2 features high levels of speed, protection, availability, scalability, and versatility that accelerate productivity of on-site, remote, and mobile workers. Progent's network experts can provide cost-effective remote engineering, technical support, and education services to help you to design, execute, and manage Microsoft Windows Server 2008 R2 to add substantial business value to your information system.

  • Catalyst Wi-Fi 6 AP Site Survey Technology Consulting Catalyst Wi-Fi 6 and Wi-Fi 6E AP Planning IT Consultant
  • Sorocaba Conti Crypto-Ransomware System-Rebuild Sorocaba, Sao Paulo
  • Cisco Aironet Online Consulting Top Rated Wireless Network On-site Support

  • Catalyst Wi-Fi 6 and Wi-Fi 6E AP Placement Consultant Services
    Professionals Catalyst Wi-Fi 6 and Wi-Fi 6E AP Site Survey

    Progent's Cisco-certified Catalyst Wi-Fi 6 and Wi-Fi 6E Access Point experts can provide economical remote and on-premises help for Catalyst Wi-Fi 6 and Wi-Fi 6E wireless access points (WAPs).

  • Cisco Certified Expert Information Technology Support Indiana Top Quality Georgia Information Technology Consulting
  • Cisco Certified Expert Sorocaba, SP Installer Cisco and Microsoft Certified Networking Consultant Sorocaba-Itu

  • iPhone Active Directory Network Consultants
    Support and Integration iPhone and Dynamics CRM integration

    Progent offers cost-effective online assistance to help your business to design, deploy, and fix any facet of your iOS and Windows integration efforts and is available for quick jobs to help you get past specific technical roadblocks or major engagements to help you finish business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you build or support a resilient, protected and efficient network infrastructure that aligns with your mode of computing. Progent can also provide remote or on-premises training to help manage and use your iPhones and iPads in a secure, collaborative ecosystem that maximizes the strategic value of your information network.

  • Cisco Expert MySQL development Engineers MySQL WorkBench Development Firms
  • Cisco Information Technology Consultants Sorocaba, SP Sorocaba, State of São Paulo Cisco Migration Consulting

  • IT Consultants Risk Response
    Risk Response IT Services

    Progent's disaster recovery support and business continuity professionals can show you how to create a disaster recovery strategy to prepare for an IT network disaster. Progent can help you create a comprehensive disaster recovery strategy that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, high-availability system architecture that takes into account reliability issues involving a broad array of infrastructure technologies and procedures.

  • Cisco Spam and Virus Blocker Online Technical Support Cisco CCIE Services
  • Clustered Server Information Technology Consulting Zero-downtime Network Information Technology Consulting
  • Computer Consultants Microsoft 365 Portal Computer Consultant Outlook autodiscover

  • Microsoft Teams management Consultants
    Microsoft Teams mobility Consult

    Progent can assist you to design a migration to Teams from Skype for Business Online or Lync Server and configure, manage, and troubleshoot a cloud or hybrid implementation of Microsoft Teams. Progent can assist you to integrate Teams with Microsoft Office and Microsoft 365 apps, Exchange Online, SharePoint, and your phone infrastructure.

  • Computer Engineer Colocation Data Center Colo Network Engineer
  • Consult ransomware data restore 24/7 Ryuk ransomware recovery Professionals
  • Consultancy SQL Server Replication SQL Server Capacity Planning Development
  • Consultant SQL Server 2014 Cluster Shared Volumes Top Remote Technical Support SQL Server 2014 AlwaysOn Availability Groups
  • Consulting Services iPhone ActiveSync iPhone and SharePoint integration Computer Consultant
  • Contract Telecom Consultants Contractor Jobs Freelance Macintosh Consultants Telecommute Jobs
  • Developer Amazon Marketplace Web Service integration 24/7 Integration Companies Amazon MWS programming
  • Digidesign Pro Tools Instruction 24 Hour Apple Logic Training
  • DopplePaymer ransomware recovery Specialists Snatch ransomware recovery Consult
  • Sorocaba Dharma Crypto-Ransomware Recovery Sorocaba, State of Sao Paulo
  • Dynamics GP 2015 SmartList Designer Reports Microsoft Dynamics GP 2015 Reporting Engineer
  • Dynamics GP Excel Cubes Consulting 24-Hour Dynamics GP Excel Cubes Consultancy
  • Dynamics GP SSRS Technology Professional Microsoft Dynamics Power BI Coding

  • Offsite Employees Security Online Support Services
    24x7 Offsite Workers Endpoint Security Support Services

    Progent can assist small and medium-size businesses to install endpoint device security protection systems and deliver mitigation services to support offsite workers.

  • Dynamics GP/Great Plains Features Remote Support Services Dynamics GP Power BI Online Support Services
  • Education Router Server One-On-One Training
  • Email Bayesian Analysis Professionals Cloud-managed Email Security Technology Professional

  • Microsoft Dynamics NAV Information Technology Consulting
    Microsoft Navision and Dynamics NAV Consultants

    Progent offers remote and onsite deployment, migration, application development, training for Dynamics 365 Business Central (formerly Dynamivs NAV).

  • Email Virus Signature Consultancy Email Allow Lists Specialist
  • Emergency Catalyst Wi-Fi 6 AP Layout Remote Support Catalyst 802.11ax Wireless Integration Support
  • Emergency ISA 2004 Firewall Integration Best Professional ISA Server
  • Exchange 2016 Disk Availability Group Services Exchange 2016 Project Planning Professionals
  • Exchange 2016 Migration Network Consulting Exchange 2016 Mailbox migration Remote Support

  • Consultant Services DoubleTake Carbonite Backup and Restore
    DoubleTake Carbonite Software Availability Technical Support Services

    DoubleTake/Carbonite Software offers a selection of tools intended to provide small and midsize companies a variety of affordable solutions for replicating and restoring vital applications including Exchange, Microsoft SQL Server, RIM Blackberry, and SharePoint. Progent's disaster recovery planning experts have in-depth experience integrating DoubleTake/Carbonite technology into small business IT systems to achieve an advanced level of fault tolerance and disaster recovery capability at a budget-friendly cost.

  • Exchange Information Technology Management Microsoft Exchange Server 2007 Manager

  • Implementation Progent Management Team
    Progent's Management Team Support Firms

    Progent's management team includes seasoned professionals with decades of experience delivering computer consulting, technical support, and long-term IT planning to businesses ranging from startups to global enterprises. Great support calls for great personnel, and Progent stands out by having put together a management team able to provide businesses with the top service value available anywhere.

  • Exchange Server 2010 Migration Consultant Services Consultants Exchange Server 2010 Upgrade

  • Remote Support Services Microsoft SQL Server 2014
    SQL Server Business Intelligence Online Consulting

    Progent's Microsoft certified professionals can provide small and medium size companies advanced Microsoft SQL Server support. Microsoft SQL Server is a complete, Web-enabled database and data analysis platform that enables the speedy creation of advanced business applications that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. In addition to offering consulting, support and problem solving services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your IT system. Progent can also help you upgrade from earlier versions of Microsoft SQL Server to SQL Server 2005.

  • Failover Clustered Servers Computer Consultant High-Availability Failover Clustered Servers Remote Technical Support
  • Google GCP Cloud integration Consultant Google Cloud VPN Technology Professional
  • Award Winning Sorocaba Sodinokibi Ransomware Repair
  • Helpdesk for Remote Workforce Online Help Work at Home Computer Consulting
  • Hornetsecurity Altaro 365 Total SharePoint Backup Online Technical Support Hornetsecurity Altaro 365 Total SharePoint Backup Network Consulting
  • ISA 2006 Online Troubleshooting 24 Hour Support Outsourcing Microsoft ISA Server 2006
  • IT Consultant Windows Server 2008 Security Award Winning Windows Server 2008 BranchCache Professional
  • IT Outsourcing Whitepaper IT Outsourcing Model Whitepapers
  • IT Outsourcing and Co-sourcing White Paper Small Business IT Outsourcing Article
  • Immediate Mission Critical Environment Setup and Support Fault Tolerant Interoffice Connectivity Computer Engineer

  • Microsoft Experts Monitoring and Reporting Professionals
    Award Winning Microsoft Certified Expert Operations Manager Technical Consultant

    Small to middle size businesses can now get all the advantages of System Center Operations Manager 2007 and also have quick access to Progent's Microsoft and Cisco certified network support professionals. With Progent's affordably priced IT service programs, mid-size businesses can choose a simple co-sourcing package built around System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package. Progent supports System Center Operations Manager 2007 to provide small company networks world-class availability, security and performance.

  • Immediate UNIX Upgrade Upgrade Help Solaris-Windows
  • Information Risk Evaluation Consulting Services Consultant External Security Scan
  • Integration Support Meraki Wi-Fi 6 Access Point Online Support Meraki Wireless Access Point
  • Internet Security and Acceleration Server Consulting Services Open Now Microsoft ISA 2004 Server Consulting
  • Jobs Available Microsoft MCA Consultant Walnut Creek, CA Subcontractor Job MCSE MCSA MCDBA MCIPT MCA Support Antioch CA
  • Juniper Junos os Security Firms Juniper Junos os Technical Support
  • Largest Sorocaba Lockbit Crypto-Ransomware Data-Recovery Sorocaba, Sao Paulo Sorocaba Ransomware Operational Restoration Sorocaba

  • Exchange 2003 Server Upgrade Support Services
    Top Quality Exchange 2003 Server Upgrade Outsourcing

    Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes productivity downtime, reduces long-term support requirements, and makes your Exchange 2003 Server easy to administer. For complicated multiple server or multi-site migrations, Progent offers the experience to finish your move quickly and affordably. Progent's Exchange 2003 help, troubleshooting, and design offerings include assistance with the integration of third-party enhancements of Microsoft Exchange Server 2003 that are best aligned to your business needs.

  • Sorocaba DopplePaymer Ransomware Remediation
  • Largest Wi-Fi Site Survey Troubleshooting Wireless Site Survey Consultant Services
  • Linux Remote Specialist Linux Online Services

  • Professional Herakles Colocation Center Test Lab
    Network Testing Lab Specialist

    The Progent Test and Training Lab at the QTS (formerly Herakles) Colocation Center is available for piloting line-of-business applications, creating efficient system upgrade procedures, assessing and tuning performance, designing or validating disaster recovery solutions, mitigating compatibility problems, and establishing training systems for new technologies. For Progent clients without adequate internal resources to assemble effective pilot systems, Progent's Test and Training Lab reduces capital costs and technical risk while keeping vital IT initiatives on schedule.

  • Local Government Exchange Consultants Cisco Certified Experts Small Government Engineers
  • Lync Server 2013 Reverse Proxy Server Consulting Services Services Lync Server 2013 PSTN Gateway
  • MOM 2005 Case Studies Operations Manager Case Study
  • Mac VoIP On-site Technical Support macOS Wi-Fi Computer Consultant
  • Meraki MX router Support Outsourcing Top Ranked CRS Core Router Help and Support
  • Microsoft 365 Exchange Online and on-premises Exchange IT Consultant Exchange Online Archiving Consultant
  • Microsoft Certified Expert Exchange 2019 Compliance Technology Consulting Services Exchange 2019 and Windows Server Core Troubleshooting
  • Microsoft Certified ISA 2004 Network Consultants Microsoft ISA Server Support and Integration
  • Microsoft Certified Office 365 Integration Support Services Microsoft 365 Android Integration Support
  • Microsoft Certified Partner Microsoft Video Conferencing Computer Consultant Office Communications Server Release 2 Online Support
  • Microsoft Dynamics NAV Application Consulting Microsoft Dynamics Business Central Application Support
  • Microsoft Exchange 2007 Consulting Services Professional Exchange 2007
  • Microsoft Exchange Server 2010 Migration Consultants Microsoft Exchange Server Migration Specialists
  • Sorocaba Emergency Sorocaba Maze Ransomware Operational-Recovery
  • Microsoft Experts SharePoint Configuration SharePoint Technical Consultant
  • Microsoft LCS Server IM Online Help 24-7 Professionals Microsoft LCS Server 2007
  • Microsoft Office XP Professional Services Microsoft Office XP IT Solution Providers
  • Microsoft Operations Manager IT Consulting 24-7 24x7 Network Computer Consultants

  • Online Troubleshooting Catalyst 802.11ax AP
    CCDP Certified Catalyst 802.11ax Wireless Consultant Services

    Progent's Cisco Catalyst 802.11ax Wi-Fi 6 Access Point experts offer affordable remote and on-premises support for Catalyst next-generation Wi-Fi 6 wireless access points.

  • Sorocaba Locky Crypto-Ransomware Data-Recovery Sorocaba
  • Microsoft Proxy Server Consultants Support and Integration Internet Security and Acceleration Server
  • Microsoft Server Consolidation Remote Support Services On-site Support Microsoft Server Virtualization
  • Microsoft VoIP Specialists VoIP Computer Consultant
  • Microsoft Windows 7 Migration Computer Consultants On-site Technical Support Microsoft Windows 7
  • Sorocaba Phobos Ransomware Cleanup
  • Microsoft Windows 8.1 Consulting Windows 8.1 Wireless Integration Services
  • Microsoft Windows 8.1 Engineer Immediate Microsoft Windows Services
  • Microsoft and Cisco Certified Expert Supplemental Helpdesk Online Support Helpdesk Sharing Outsourcing
  • Mid-size Business Information Technology Consulting Small Medium Business Network Consulting Company
  • MongoLock ransomware recovery Consult LockBit ransomware recovery Consulting

  • 24x7x365 Solaris Computer Consulting
    Consultant Services Solaris

    Progent's Solaris family consulting experts offer small businesses and software developers support for administering and supporting Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to Sun Solaris experts, consulting professionals premier by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This broad array of expertise provides you with an easy single source to help you build and maintain a secure and robust mixed-platform connectivity and communications solution that supports Sun Solaris and Microsoft interoperability by combining Windows with major versions of UNIX such as Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX (SGI/IRIX or major Linux variations including RedHat Linux, SUSE Linux, CentOS Linux, Ubuntu, PCLOS, fedora Linux, Gentoo Linux, Mandriva Linux, Debian-GNU, and Slackware Linux.

  • Nagios for Linux Engineer Linux Network Monitoring, Nagios and MRTG Specialists
  • NetApp MetroCluster Troubleshooting Technology Professional NetApp MetroCluster Switchover Consultancy

  • Wi-Fi controllers patch management Consultancy
    Services IoT device patch management

    Progent's support services for patch management provide organizations of all sizes a versatile and cost-effective alternative for assessing, testing, scheduling, implementing, and documenting updates to your virtual and physical; servers, peripherals {like printers, infrastructure appliances like switches and Wi-Fi APs, and Internet-of-Things devices such as sensors and health monitors.

  • Sorocaba Dharma Crypto-Ransomware Restoration Sorocaba, São Paulo
  • NetDocs CollabSpaces Consulting Services NetDocs Training Services

  • Technology Professional Azure and SCDPM integration
    Microsoft Azure Storage Development Firms

    Progent can assist you with every phase of Microsoft Azure integration such as requirements analysis, prerequisites evaluation, system architecture, pilot testing, deployment, centralized management, performance optimization, software license controls, disaster recovery preparedness, security policy enforcement, and compliance assessment. Progent can assist you to configure and debug firewall appliances and VPN tunnels so your clients can securely access to Azure services, and Progent's Microsoft-certified consulting experts can help you set up critical Microsoft technologies to run in the cloud including Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also help you to set up a hybrid cloud ecosystem that seamlessly integrates on-premises datacenters with Azure services.

  • Network Consultants Windows Mobile Wireless EMail Configuration
  • Nexus Switch Scripting Troubleshooting Nexus 3000 Switch Information Technology Consulting
  • Offsite BDR Services On-site Support Award Winning ProSight Data Protection Services ECHO Consultancy
  • Online Support IT Training IT Training Support Outsourcing
  • Open Now Small Offices Small Business IT Support Firm Small Business Network Security Consultants
  • Sorocaba MongoLock Ransomware Recovery
  • Outlook Web App and Mac Online Help Mac unified messaging Technical Support Services
  • Outsourced Programming JAVA Data Mart Integration Companies
  • PC Desktop Small Business IT Consulting Companies Computer Outsourcing Consultant Microsoft Desktop
  • Positions Microsoft MCP Consulting Victoria, Australia Contract Job Opportunities Microsoft MCDBA Support Perth
  • Sorocaba MongoLock Crypto-Ransomware Restoration Sorocaba, SP
  • Postini Technology Consulting Help and Support Antispam
  • Presence Awareness IT Services IM Infrastructure Remote Troubleshooting
  • Sorocaba WannaCry Ransomware System-Restore
  • Private Cloud Virtual Datacenter Hosting Consultancy ProSight Virtual Hosting Engineers
  • Professional ProSight ECHO Hybrid Cloud Data Backup Services Immediate ProSight DPS ECHO Hybrid Cloud Backup/Recovery Technology Professional
  • Professionals ransomware vulnerability review Consultant Services ransomware defense report
  • Q and A about Microsoft MCP Job Opportunity Questions about Cisco CCNP Home Based Jobs
  • Redhat Linux Engineer PCLinuxOS Linux Technology Professional
  • Remote Technical Support Monitoring and Reporting Server Monitoring Onsite Technical Support
  • Remote Troubleshooting Cisco Firepower Configuration Cisco ASA Firewall with Firepower Network Engineer

  • Support and Help Tracking Service Costs
    Tracking Service Costs Technical Consultant

    Progent uses a sophisticated service reporting system that stores and formats detailed documentation for all delivered support activities. Unlike many freelance consultants or small support firms who offer scant documentation or details of tasks performed, every service delivered by Progent is accompanied by full documentation. Every Progent staff member has access to the service reports sent by each staff member to every client. The discipline of documenting and archiving support records allows more effective service and eliminates a variety of common problems such as when a support client is virtually held captive to a consultant who won't release vital service information.

  • Reselling Computer Consulting Remote Support Services Reselling Computer Consulting Consultants
  • SQL Server 2017 and Amazon Marketplace Web Service On-site Technical Support SQL Server 2017 and Power BI Remote Support
  • SQL Server 2019 Reporting Services Technology Consulting Services Microsoft Certified Expert Consulting SQL Server 2019 and VMWare
  • Security Consulting Services Technology Consulting Security Sorocaba, SP

  • 24-Hour Consultant IT Outsourcing Services
    Consultant Services CIO Outsourcing

    Progent is organized provide comprehensive online consulting for all technologies common to today's small business information systems and allows you to outsource a variety of vital, on-demand services including a temporary Chief Information Officer to offer advanced planning and negotiating skills, a Technical Response Center for help desk support, proactive server monitoring, spam/virus filtering as an outside-the-firewall service, best-practices project management help for critical initiatives like site moves orOS upgrades, connectivity experts for designing fast and robust infrastructure, security engineers to ensure information protection and compliance, disaster recovery experts to help design business continuity plans, and software programmers to create, enhance, or troubleshoot mission-critical applications.

  • SentinelOne Endpoint Virus Immunization Consultancy SentinelOne Endpoint Protection Technology Professional
  • Services Solaris with Windows Windows, UNIX, Solaris Consulting

  • Windows Server 2012R2 Active Directory Professional
    Windows Server 2012 R2 Private Cloud Information Technology Consulting

    Progent's Microsoft-certified professionals can assist you to assess the benefits of Microsoft Windows Server 2012 R2 for your company, develop test environments and migration strategies, optimize your infrastructure for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT management staff, develop a corporate-wide security plan, automate network administration, assist with creating applications, and build and validate a DR/BC plan.

  • SharePoint 2016 Visio Services Specialist SharePoint Server farm Design IT Consulting
  • SharePoint 2019 Hybrid Search Technology Consulting Urgent SharePoint 2019 Communication Sites Setup and Support
  • Small Business Small Business IT Outsourcing Group 24-Hour Small Business Small Business IT Consulting

  • 24x7x365 Fortinet Firewall Sandboxing Remote Consulting
    Fortinet Firewall Sandboxing IT Consultant

    Fortinet FortiGate next-generation firewalls (NGFWs) are leaders in delivering top performance for encrypted data inspection. Progent's Fortinet FortiGate firewall experts can help your business to configure your Fortinet security appliances to protect all your IT resources at the enterprise edge, within the data center core, at branch locations, and in the cloud.

  • Small Business Technical Services Cisco and Microsoft Computer Network Support Group Small Business

  • Support Services Windows Server 2019 Clusters Sets
    Windows 2019 Hyper-V Outsourcing

    Progent's Windows Server 2019 disaster recovery/business continuity preparedness experts can assist your business to design a DR/BC system based on Microsoft's cloud-tested Failover Clustering tools including Cluster Sets, Storage Replica, Storage Spaces Direct, Virtual Machine Load Balancing, and Cloud Witness.

  • Small Medium Business Networking Firm Small Business Computer Consulting Group

  • Internet Data Center Engineers
    Fault Tolerant Colo Professional

    Progent's Data Center engineers can help you identify high availability data centers that match the specific requirements of your company. Fault tolerant colocation sites are particularly attractive to small organizations due to of their low cost and simplified logistics compared to taking a do-it-yourself approach. Trying to design an in-house data center that offers even a minimum level of fault tolerance is too costly for most small companies. Progent is ready to show you how to get all the benefits of non-stop data centers and 24x7 colo sites by offering a complete array of engineering and maintenance services.

  • Small Office Consulting Firm Microsoft Certified Expert Small Business IT Outsourcing Firms
  • Small Office Information Technology Consulting Group Administration Small Business
  • Small Office Network Support and Setup Microsoft, Cisco and Security Certified Experts Small Company Consulting Services
  • Sorocaba Avaddon Ransomware Recovery Sorocaba, State of São Paulo
  • Solaris-Windows Upgrade Help Solaris to Windows Upgrade Consultant
  • SonicWall TZ300 Firewall Security Team SonicWall PRO Security Organizations
  • Sorocaba Crypto-Ransomware Hermes Susceptibility Consultation Sorocaba Crypto-Ransomware Malware Evaluation

  • Amazon Marketplace Web Service development training Programming
    Amazon MWS Developer

    Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to streamline their operations by automating crucial sales activities including listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's extensive online selling environment and automating their sales, vendors can broaden their market, lower their operating costs, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development staff and provide application programming, workflow integration, project management support, and training to help you shorten development time and expedite your ROI.

  • Sorocaba Lockbit Crypto-Ransomware Business Recovery Sorocaba, State of São Paulo 24 Hour Sorocaba Phobos Ransomware Repair Sorocaba, São Paulo

  • IT Consulting Hornetsecurity Altaro M365 OneDrive Backup
    Hornetsecurity Altaro 365 Total OneDrive Backup Support

    Progent is an authorized Hornetsecurity/Altaro partner and can plan, install, and manage a deployment of 365 Total Backup to back up and restore your Microsoft 365 mailboxes, files stored on your company's OneDrive Accounts and SharePoint Document Libraries, Teams Chats, plus files on Windows-powered laptops and desktops.

  • Sorocaba Lockbit Ransomware Settlement Negotiation Experts Sorocaba Sorocaba Ryuk Crypto-Ransomware Settlement Consultants
  • Sorocaba MS Dynamics GP Implementation Expert Sorocaba MS Dynamics GP (Great Plains) Vendor - Sorocaba - Customization Consultant Sorocaba, State of Sao Paulo
  • Sorocaba Ransomware Business Recovery Sorocaba, SP Sodinokibi Ransomware Hot Line

  • Windows Server 2019 Online Support Services
    Windows Server 2019 migration Technical Consultant

    Progent's Microsoft-certified Windows Server 2019 consultants can help your organization to plan and implement an efficient migration to Windows Server 2019 using existing system architecture or a new cloud-hosted or hybrid deployment model. Microsoft Windows Server 2019 offers significant improvements in scale, speed, ease of management, virtualization, cybersecurity, hybrid local/cloud integration, availability, and container support.

  • Sorocaba Ransomware Forensics Investigation Estado de São Paulo Emergency Sorocaba Avaddon Crypto-Ransomware Forensics Investigation Sorocaba, Sao Paulo
  • Sorocaba Remote Workers Solutions Consulting Sorocaba, SP At Home Workforce Sorocaba Assistance - Solutions Consulting and Support Services Sorocaba, Sao Paulo

  • Consultant Services Microsoft Teams and Android
    Microsoft Teams compliance Technology Professional

    Progent can assist your business to design a migration to Microsoft Teams from Skype for Business Online and configure, manage, and debug a cloud or hybrid deployment of Teams. Progent can help you to integrate Teams with Office and Microsoft 365 apps, Exchange Online, SharePoint Online, and your PBX.

  • Sorocaba Ryuk Ransomware Damage Assessment and Recovery Sorocaba, São Paulo 24-Hour Sorocaba Ryuk Ransomware Detection and Remediation Sorocaba, São Paulo
  • Sorocaba Ryuk Ransomware Infection Rollback Example Sorocaba Sorocaba Avaddon Ransomware System-Rebuild Sorocaba, Estado de São Paulo
  • Sorocaba Work from Home Employees Integration Consultants Telecommuters Consulting and Support Services in Sorocaba - Integration Consultants Sorocaba, SP
  • Sorocaba, SP 24-7 At Home Workforce Sorocaba Consulting Experts - Data Protection Systems Consultants Sorocaba Work from Home Employees Backup Systems Consultants Sorocaba, State of Sao Paulo
  • Sorocaba, Sao Paulo Fedora Linux, Sun Solaris, UNIX Consultants Best Red Hat Linux, Solaris, UNIX Support Outsourcing Sorocaba, Sao Paulo
  • Sorocaba, Sao Paulo Remote Workers Consulting Experts near me in Sorocaba - IP Voice Technology Consulting Experts 24-Hour Sorocaba Remote Workforce IP Voice Solutions Consulting and Support Services

  • SQL Server 2019 Computer Consultants
    Specialist Microsoft SQL Server 2012

    Progent's Microsoft certified professionals can provide small and medium size businesses advanced Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, Web-enabled database and data analysis package that opens the door to the rapid development of enterprise-class business programs that can give your company a competitive advantage. SQL Server provides built-in support for XML and can query over the Internet and outside the firewall. In addition to offering consulting, maintenance and troubleshooting services, Progent's SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your IT network. Progent can also help you upgrade from older editions of Microsoft SQL Server to Microsoft SQL Server 2005.

  • Sorocaba, Sao Paulo Technical Support Services Microsoft SharePoint Server 2007 Sorocaba, State of Sao Paulo IT Consultant Microsoft SharePoint Server 2010
  • Support Systems Management Server 2003 On-site Support SMS Migration
  • Support and Help SCCM 2012 Mobile Device Management SCCM 2012 Migration Online Consulting

  • Urgent Juniper NetScreen 5400 Firewall Forensics Services
    Security Consulting NetScreen

    Progent's Juniper-certified NetScreen consultants can help your company to install and integrate NetScreen 5200 and 5400 routers, migrate from older NetScreen devices to more current Juniper products, and troubleshoot network infrastructure issues in all-Juniper or mixed-vendor systems.

  • Support and Setup ISA 2004 Server Microsoft ISA Server Online Technical Support

  • Open Now Meraki Outdoor APs Engineer
    Information Technology Consulting wireless VoIP phones and Meraki APs

    Progent's Cisco-certified Wi-Fi integration consulting experts can assist you to configure, administer, and troubleshoot Cisco wireless products such as Aironet and Meraki Wave 2 Wi-Fi access points (APs) plus Cisco's Wireless Network Controllers.

  • Tech Consulting Windows 2008 Server Sorocaba, Sao Paulo Sorocaba, SP Small Business IT Consulting Companies Windows 2008 Server

  • Information Risk Assessment Consult
    Web Application Security Evaluation Professionals

    Progent has created several security service bundles intended to deliver larger institutions an objective and comprehensive network security evaluation from a team of premier security consultants. All Progent's security evaluation bundles feature a collection of procedures including automated scans from within and from beyond your corporate firewall, professional interpretation of scan results by certified security engineers, creation of a report documenting the findings, plus a live concise executive outbrief and an in-depth live review for in-house IT administrators.

  • Technology Consulting Services Exchange 2007 Microsoft Exchange Integration
  • Sorocaba Phobos Ransomware Data-Recovery Sorocaba, São Paulo
  • Technology Professional ISP Selection Urgent ISP Service Plan Selection Professionals

  • ProSight ASM Endpoint Protection Consultants
    Modern Network Security Professionals

    ProSight Active Security Monitoring is an endpoint protection solution that utilizes next generation behavior machine learning tools by SentinelOne to guard endpoint devices and physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely evade legacy signature-matching AV tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a single platform to automate the complete threat progression including filtering, infiltration detection, mitigation, remediation, and forensics. Top capabilities include single-click rollback using Windows VSS and automatic network-wide immunization against new threats.

  • Technology Professional ransomware preparedness checkup ransomware preparedness checkup Engineer
  • Top Quality Citrix Presentation Server Remote Troubleshooting Citrix XenApp Windows Application Delivery Consult
  • Upgrade Sorocaba-Tatuí Sorocaba, SP Integration Companies
  • Urgent On-site Technical Support SCDPM 2012 Migration SCDPM 2012 and Hyper-V Integration Support
  • Urgent Windows 2012R2 Support and Help Windows Server 2012R2 Multitenancy IT Consultants
  • Virtual Server Technology Professional Remote Virtualization Consult

  • Technical Support Services Windows Server 2008 R2
    Windows Server 2008 DirectAccess Online Help

    Microsoft Windows Server 2008 represents an important step forward in making information networks more secure and fault tolerant, simpler to virtualize and manage, faster, and able to provide an improved platform for web publishing. Progent can help your company benefit fully from the improvements built into Windows Server 2008 by providing consulting, support, education, temporary staffing, network monitoring, and security engineering services.

  • VirtualPC for Apple Mac Technical Support Windows Virtual Desktop for Apple Mac Online Consulting
  • Windows 7 Consultants Consult Windows 7 Upgrade
  • Windows Server 2012 R2 Cloud Technology Professional Windows Server 2012 R2 Cloud Technology Professional
  • Windows Server 2022 Windows Admin Center Online Support Windows Server 2022 Integration
  • Work at Home Collaboration Integration Services At Home Workers Collaboration Network Consultant
  • Work at Home Employees Sorocaba Consulting and Support Services - Call Desk Solutions Consulting Sorocaba, State of São Paulo Remote Workforce Sorocaba Guidance - Help Desk Outsourcing Guidance
  • Work from Home Employees Consulting and Support Services - Sorocaba - Collaboration Solutions Consulting and Support Services 24 Hour Telecommuters Sorocaba Assistance - Collaboration Solutions Consulting Services Sorocaba, State of Sao Paulo
  • Work from Home Employees Sorocaba Expertise - Cloud Integration Technology Consulting Sorocaba Offsite Workforce Cloud Integration Solutions Consulting Experts Sorocaba, Estado de São Paulo
  • ransomware rebuild Specialist LockBit ransomware recovery Specialist

  • © 2002-2022 Progent Corporation. All rights reserved.