Crypto-Ransomware : Your Worst IT Catastrophe
Crypto-Ransomware  Recovery ConsultantsRansomware has become a modern cyberplague that represents an enterprise-level threat for businesses of all sizes unprepared for an attack. Multiple generations of crypto-ransomware like the Dharma, CryptoWall, Locky, SamSam and MongoLock cryptoworms have been out in the wild for many years and still cause havoc. Modern versions of crypto-ransomware such as Ryuk, Maze, Sodinokibi, DopplePaymer, Snatch and Egregor, along with frequent as yet unnamed malware, not only do encryption of online critical data but also infect all configured system protection. Information replicated to off-site disaster recovery sites can also be ransomed. In a poorly designed environment, this can make automated recovery useless and basically sets the entire system back to square one.

Getting back online applications and information after a crypto-ransomware attack becomes a sprint against the clock as the targeted business tries its best to stop the spread and remove the ransomware and to restore enterprise-critical activity. Because ransomware needs time to replicate, assaults are frequently sprung on weekends, when successful penetrations tend to take more time to notice. This compounds the difficulty of quickly assembling and orchestrating a knowledgeable response team.

Progent offers a range of support services for protecting Sorocaba enterprises from ransomware events. These include team education to help identify and not fall victim to phishing exploits, ProSight Active Security Monitoring for remote monitoring and management, in addition to deployment of next-generation security solutions with AI capabilities to automatically identify and suppress day-zero cyber attacks. Progent also provides the assistance of seasoned crypto-ransomware recovery engineers with the talent and perseverance to reconstruct a breached environment as rapidly as possible.

Progent's Ransomware Recovery Services
Soon after a ransomware penetration, paying the ransom in Bitcoin cryptocurrency does not ensure that cyber criminals will respond with the needed codes to decipher all your files. Kaspersky determined that seventeen percent of ransomware victims never restored their data even after having paid the ransom, resulting in additional losses. The gamble is also very costly. Ryuk ransoms frequently range from fifteen to forty BTC ($120,000 and $400,000). This is greatly higher than the typical ransomware demands, which ZDNET estimated to be around $13,000 for small organizations. The fallback is to re-install the critical elements of your IT environment. Without the availability of essential information backups, this requires a wide range of skills, well-coordinated project management, and the capability to work non-stop until the recovery project is complete.

For two decades, Progent has made available certified expert IT services for businesses throughout the US and has achieved Microsoft's Gold Partnership certification in the Datacenter and Cloud Productivity competencies. Progent's pool of subject matter experts (SMEs) includes professionals who have been awarded advanced industry certifications in foundation technologies such as Microsoft, Cisco, VMware, and popular distributions of Linux. Progent's cybersecurity specialists have garnered internationally-recognized industry certifications including CISM, CISSP-ISSAP, CRISC, and SANS GIAC. (Visit Progent's certifications). Progent in addition has experience with accounting and ERP software solutions. This breadth of experience affords Progent the skills to rapidly determine necessary systems and consolidate the surviving pieces of your computer network system following a crypto-ransomware event and rebuild them into a functioning system.

Progent's ransomware group deploys powerful project management systems to coordinate the sophisticated recovery process. Progent knows the urgency of working quickly and in concert with a client's management and Information Technology team members to assign priority to tasks and to get the most important services back on-line as soon as possible.

Client Case Study: A Successful Crypto-Ransomware Incident Recovery
A business escalated to Progent after their network system was taken over by the Ryuk ransomware virus. Ryuk is believed to have been developed by Northern Korean government sponsored hackers, possibly adopting techniques leaked from the United States National Security Agency. Ryuk seeks specific businesses with little tolerance for disruption and is among the most lucrative versions of ransomware malware. High publicized targets include Data Resolution, a California-based information warehousing and cloud computing business, and the Chicago Tribune. Progent's client is a regional manufacturing business headquartered in Chicago and has about 500 staff members. The Ryuk attack had shut down all business operations and manufacturing capabilities. Most of the client's system backups had been online at the beginning of the attack and were destroyed. The client considered paying the ransom demand (exceeding $200,000) and wishfully thinking for the best, but ultimately brought in Progent.


"I cannot speak enough about the support Progent provided us throughout the most stressful period of (our) businesses existence. We had little choice but to pay the criminal gangs if not for the confidence the Progent experts provided us. The fact that you were able to get our e-mail and critical servers back on-line faster than 1 week was beyond my wildest dreams. Every single consultant I interacted with or communicated with at Progent was hell bent on getting our system up and was working all day and night on our behalf."

Progent worked together with the customer to quickly identify and prioritize the essential services that had to be recovered in order to resume departmental operations:

  • Active Directory
  • Electronic Mail
  • Financials/MRP
To get going, Progent adhered to Anti-virus incident response industry best practices by halting lateral movement and cleaning up infected systems. Progent then started the work of recovering Microsoft Active Directory, the foundation of enterprise environments built upon Microsoft Windows Server technology. Exchange messaging will not operate without Windows AD, and the businesses’ accounting and MRP applications utilized Microsoft SQL, which depends on Windows AD for access to the information.

In less than 2 days, Progent was able to re-build Windows Active Directory to its pre-attack state. Progent then charged ahead with reinstallations and hard drive recovery of essential servers. All Exchange Server schema and attributes were intact, which greatly helped the rebuild of Exchange. Progent was able to find non-encrypted OST files (Outlook Offline Folder Files) on various PCs to recover email messages. A recent off-line backup of the businesses manufacturing software made it possible to return these required services back online for users. Although a large amount of work was left to recover totally from the Ryuk virus, critical systems were restored rapidly:


"For the most part, the production manufacturing operation survived unscathed and we produced all customer deliverables."

Throughout the next couple of weeks critical milestones in the recovery process were achieved in close collaboration between Progent team members and the client:

  • Internal web sites were restored with no loss of information.
  • The MailStore Exchange Server containing more than 4 million archived emails was restored to operations and accessible to users.
  • CRM/Orders/Invoices/AP/Accounts Receivables/Inventory functions were 100% functional.
  • A new Palo Alto 850 firewall was installed.
  • 90% of the user desktops and notebooks were fully operational.

"Much of what happened in the initial days is mostly a fog for me, but my management will not forget the commitment each and every one of the team put in to give us our business back. I’ve entrusted Progent for at least 10 years, possibly more, and each time Progent has come through and delivered. This event was a life saver."

Conclusion
A likely business disaster was averted through the efforts of hard-working experts, a wide spectrum of technical expertise, and close teamwork. Although upon completion of forensics the ransomware incident detailed here would have been disabled with current security technology and security best practices, staff training, and appropriate security procedures for information backup and keeping systems up to date with security patches, the fact is that government-sponsored cybercriminals from China, Russia, North Korea and elsewhere are relentless and are not going away. If you do get hit by a crypto-ransomware incident, feel confident that Progent's roster of experts has substantial experience in ransomware virus blocking, removal, and file disaster recovery.


"So, to Darrin, Matt, Aaron, Dan, Claude, Jesse, Arnaud, Allen and Chris (along with others who were contributing), thank you for allowing me to get some sleep after we got over the initial push. All of you did an incredible effort, and if any of your guys is in the Chicago area, dinner is on me!"

Download the Crypto-Ransomware Remediation Case Study Datasheet
To read or download a PDF version of this customer story, please click:
Progent's Ransomware Incident Recovery Case Study Datasheet. (PDF - 282 KB)

File body_ransomware_recovery_contact_city.asp does not exist



An index of content::

  • 24 Hour Engineer Exchange 2013 Voice Mail Help and Support Exchange 2013 Backup and Restore
  • 24 Hour Exchange Server 2013 Consulting Firms Sorocaba, State of São Paulo Microsoft Exchange 2016 Small Business IT Outsourcing Firm Sorocaba, Sao Paulo
  • 24 Hour Offsite Workforce Sorocaba Expertise - Endpoint Security Systems Consulting Sorocaba, SP 24-Hour Sorocaba Remote Workers Network Security Solutions Consulting and Support Services Sorocaba
  • 24-7 Technology Professional ransomware cleanup and recovery ransomware cleanup and recovery Specialists
  • 24-Hour Sorocaba Remote Workforce Help Desk Call Center Outsourcing Guidance Sorocaba, Estado de São Paulo Work at Home Employees Consulting Experts near me in Sorocaba - Call Desk Outsourcing Consultants

  • Computer Consultant Clustering Windows Server 2008
    Windows Failover Cluster Online Support

    The clustering technology incorporated into the high-end editions of Microsoft Windows Server 2008 is radically redesigned to streamline the installation, configuration, and management of clusters that provide improved levels of system dependability, security, performance, and versatility. New or improved features include cluster verification, revamped setup and installation, improved cluster management, new cluster architecture for increased uptime, hardened protection and quorum models, elimination of failure points, greater disk and memory capacity, and improvements for multi-site clusters. Progent's Microsoft-certified consultants can assist you evaluate the advantages of Windows clustering, plan and implement a deployment, train your IT staff to manage your cluster environment, provide ongoing consulting and technical help services, and produce and test a business continuity plan.

  • 24/7 IT Services Remote Access Cisco RADIUS Security Specialist

  • System Center 2016 Disaster Recovery IT Services
    Microsoft System Center 2016 and Skype for Business Integration Technical Support Services

    Small to middle size businesses can now enjoy all the benefits of Operations Manager and also have quick access to Progent’s Microsoft Certified IT consulting professionals. With Progent's affordably priced IT support packages, small organizations can choose a simple Microsoft System Center Operations Manager 2007-based co-sourcing package with server monitoring, reporting, Help Desk and remote service or a complete round-the-clock outsourcing package. Progent supports System Center Operations Manager 2007 to offer small company networks world-class availability, security, and performance.

  • 24/7 Microsoft Exchange 2016 Migration Planning Integration Services Exchange Server 2016 Upgrade Planning Technical Support

  • Top Rated Catalyst Switch VSS Online Consulting
    Catalyst 4500 Switch Remote Troubleshooting

    With the Catalyst line of switches for small and mid-size businesses, Cisco enables organizations to realize all the benefits of bringing intelligence to their IT infrastructures. Cisco's Catalyst switch technology makes it possible to enable features to make your network infrastructure highly available to accommodate time-critical requirements, expandable to support growth, secure enough to guard confidential data, and designed for prioritizing and controlling all traffic to streamline system operations. Progent's CCIE and CCNP certified engineers can show you how to pick out and deploy Cisco switches appropriate for your business. Also, Progent's CISA certified security specialists can help you develop a strategic protection plan and set up Cisco Catalyst switches so they help support your security policies. Catalyst switching products that Progent provides expertise for include Cisco's Catalyst 2960 switches, Catalyst 3560 switches, Cisco Catalyst 4948 switches, and Cisco Catalyst 6500 switches.

  • 24/7 Windows Server 2019 High Availability IT Consultants Windows Server 2019 Technical Support Services
  • 24x7 Meraki Air Marshal Technical Consultant Professionals Meraki 802.11ac AP
  • 24x7 Microsoft DPM Offsite Data Backup Service Online Support Microsoft DPM Offsite Data Backup Service Setup and Support
  • 24x7 ransomware cleanup and restore Engineer Snatch ransomware recovery Technology Professional
  • 64-bit Processing Specialists Consultant 64-bit Migration
  • 9800-80 wireless controller Network Consulting prime infrastructure Online Technical Support
  • Active Directory Health Report Specialist Engineers ProSight Network Health Audit
  • After Hours BlackBerry Smartphone Network Security Consulting 24/7/365 BlackBerry Redirector Integration Companies Sorocaba, Sao Paulo
  • After Hours Microsoft SBS 2008 Engineers Microsoft Windows Essential Business Server Integration
  • After Hours Windows and UNIX Specialists UNIX with Windows Network Engineer
  • Altaro VM Backup Restore Support and Integration Altaro VM Backup and vSphere IT Services
  • Sorocaba, Sao Paulo Sorocaba Locky Ransomware Recovery
  • Apple OS X Tiger Consultant 24x7 Macintosh OS X IT Consultants
  • Application Monitoring Professional Computer Consultant 24x7 Network
  • At Home Workforce Data Protection Professionals Remote Employees Data Protection Setup and Support
  • Best Professionals Automatic Fail-over 24-7 Fault Tolerant BGP Network Consulting
  • BlackBerry Software Network Consultant BlackBerry Email Technology Professional
  • CCIE Certified FreeBSD Technology Support Small Business Network Consulting Firm FreeBSD

  • Anti-Spam Support and Setup
    Postini Technology

    E-Mail Guard is a comprehensive solution for defending against spam and viruses. E-Mail Guard addresses the security and administration of company email by providing constantly improved spam and virus blocking, policy administration, content testing, and protection against email-based directory harvesting and DDoS attacks. E-Mail Guard also includes tracking, management and analysis utilities as well as outgoing email filtering to help you repair your e-mail system and define and regulate company email policy.

  • CCIE Expert Certified Wi-Fi 6 LAN controller Support and Setup Integration Services Wave 2 Wi-Fi controller
  • CISSP Technology Consulting Firewall Security Consultancies Sorocaba

  • Support Services Windows Server 2019 Virtual Machine
    Windows Server 2019 Live Migration Engineer

    Progent's certified Windows Server 2019 experts can assist your organization to design and carry out a cost-effective migration to Windows Server 2019 using your current system architecture or a new cloud-hosted or hybrid model. Windows Server 2019 delivers major improvements in scale, performance, manageability, Hyper-V virtualization, cybersecurity, hybrid local/cloud deployments, availability, and container support.

  • Catalyst Wireless Access Point Information Technology Consulting Catalyst 9120AX Access Point Troubleshooting
  • Certified Microsoft Partner Computer Network Support Companies Microsoft Certified Consulting Companies

  • application Testing Lab Professional
    network piloting Lab Consulting Services

    Progent's Test and Training Lab at the QTS Data Center is available for testing line-of-business applications, developing cost-effective migration methodologies, evaluating and tuning performance, designing or validating disaster recovery solutions, mitigating compatibility issues, and establishing training systems for new products and technologies. For Progent customers without sufficient in-house resources to assemble proper test systems, the lab reduces capital costs and engineering risk while keeping critical network initiatives on schedule.

  • Check Point Software Blade Cybersecurity Firms Security Organization Check Point Software Blade
  • Cisco ASA 5500-X with Firepower Engineer Urgent Professionals Cisco ASA Firewall with Firepower
  • Top Quality Sorocaba Hermes Ransomware Business-Recovery Sorocaba
  • Cisco Access Point System Support After Hours Cisco Router Network Consulting Firm
  • Cisco Certified PIX Firewall Upgrade Computer Engineer PIX Firewall Migration Setup and Support
  • Cisco Firepower 1000 Series Firewalls Engineer ASA Firepower Support and Help
  • Cisco Firesight Management Computer Consulting Cisco Firesight Management Consultant Services
  • Cisco Spam and Virus Blocker Online Troubleshooting After Hours Cisco NSS2000 IT Consultants
  • Sorocaba Dharma Ransomware File-Recovery Sorocaba, State of Sao Paulo
  • Cisco VPN and Firewall Consulting ASA Configuration
  • Cisco and Microsoft Certified Experts Developer Firms Microsoft Access scripting Access Developer
  • Computer Consultants Teleworker Services Offsite Workers Remote Consulting

  • Microsoft SBS Server Technology Professional
    SBS 2003 IT Services

    Microsoft Small Business Server (SBS) is an affordable suite of server products that offers the basis for a feature-rich but easy-to-manage IT network. The inter-connectivity requirements of the Microsoft .NET components included with Microsoft Small Business Server calls for a network expert with hands-on background and broad experience in planning and implementing cohesive end-to-end information technology systems. Progent's Microsoft-certified consultants have broad backgrounds with the technologies incorporated in SBS 2011 and SBS 2008. This experience ensures you success in deploying, administering, and servicing IT environments based on the SBS suite of servers and applications.

  • Consultant Infor SyteLine CloudSuite Customer Portal Infor SyteLine CloudSuite Account Receivable Professionals

  • Top Information Technology Consulting Firms Kentucky
    Alabama Small Business IT Consulting Firms

    Progent’s National Support Center offers nationwide remote assistance for Windows and Cisco-based small office information networks. Progent's Microsoft and Cisco-Certified service experts provide phone support and online direct network connection to troubleshoot and resolve network problems quickly and affordably. The scope of technical experience represented by Progent's team of country-wide service professionals makes it possible to escalate even the most difficult problems to appropriate specialists as required.

  • Consultant ProSight Network Health Reports Network Infrastructure Health Assessment Consultant
  • Consultant Services Cloud Protection for Email Email Virus Fingerprint Professional
  • Consultant Services Windows Server 2008 R2 Windows Server 2008 Active Directory Computer Consulting
  • Consultants Microsoft Access application programming MySQL DBA Engineer
  • Consulting Services Lync Server 2013 PSTN Gateway Consultancy Lync Server 2013 Mobility Services
  • Data Protection Manager Online Support Outsourcing SCDPM Security
  • Dynamics GP Power BI Online Troubleshooting Dynamics GP Accounting On-site Support
  • Engineer VMware VCDX certified 24/7/365 VMware Site Recovery Manager Compliance Services
  • Estado de São Paulo Sorocaba NotPetya Ransomware System-Restoration Sorocaba Ryuk Crypto-Ransomware System-Restoration Services Sorocaba, State of São Paulo
  • Exchange 2013 Upgrade Specialists Exchange 2013 Disaster Recovery Technical Consultant
  • Exchange 2016 Mailbox migration Computer Consultant Exchange 2016 Mailbox migration Online Troubleshooting
  • Exchange 2016 Upgrade Planning Integration Services Information Technology Consulting Exchange 2016 Migration
  • Expert Microsoft Certified VMM Self-Service Portal On-site Technical Support SCVMM 2012 Backup and Recovery Remote Support
  • Expert Training Technology Consulting Services 24-Hour Specialist Information Transfer
  • Fault Tolerant Internet Connection Online Consulting Fault Tolerant Mutli-location Network Network Consultants

  • Consultancy ProSight Data Protection Services ECHO
    Remote Data Backup and Restore Services Services

    ProSight Data Protection Services ECHO provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates your backup processes and allows fast restoration of critical data, apps and virtual machines that have become unavailable or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can deliver world-class expertise to configure ProSight DPS to be compliant with government and industry regulatory standards like HIPAA, FINRA, and PCI and, when necessary, can assist you to restore your critical information.

  • Firepower Services Support and Setup Cisco Firepower NGIPS Integration Services
  • Firewall and VPN Firewall Setup Firewall Security Compliance Audit

  • On-site Support Exchange admin center
    24-Hour Office 365 authentication IT Services

    Microsoft Office 365 Exchange Online lets you use cloud-based servers, mailboxes and associated Exchange components to lower capital costs and administrative overhead. You can deploy Office 365 Exchange Online to run all your Exchange mailboxes, or you can integrate a hybrid architecture that combines on-premises as well as cloud-resident mailboxes. Progent's Microsoft-certified consulting experts offer budget-friendly online support to assist your organizations to assess the benefits of Exchange Online, design a solution that makes sense for your business needs and budget, implement an efficient move from your existing Exchange organization to one that includes Exchange Online, train your management staff and end users, and deliver as-needed consulting and troubleshooting.

  • Firewall and VPN Network Security Auditor Intrusion Protection Systems Consulting
  • From Home Job Compensation for Telecommuting Network Consultants Compensation for Computer Consulting Home Based Jobs
  • Gentoo Linux, Solaris, UNIX Consultants Sorocaba, Estado de São Paulo Ubuntu Linux, Solaris, UNIX Consultants
  • Google Cloud SQL Services Google Cloud Docker Consultancy
  • Help Desk Call Center On-site Technical Support Help Desk Call Center Support
  • Sorocaba, State of São Paulo 24/7 Sorocaba Nephilim Ransomware Mitigation
  • Helpdesk Sharing Technology Consulting Services IT Consultants Shared Helpdesk
  • ISA Server Technology Professional Internet Security and Acceleration Server Remote Support

  • Microsoft Exchange 2007 Specialist
    Onsite Technical Support Exchange Server 2007

    Progent's expert consultants can help you design and implement a smooth in-place Microsoft Exchange 2007 migration strategy that minimizes productivity disruption, simplifies long-term support demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complicated multi-server or multi-site migrations, Progent has the experience to finish your project quickly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting offerings include assistance with the configuration of third-party add-ons to Microsoft Exchange 2007 Server and the creation of unified messaging implementations based on Exchange Server 2007.

  • Immediate Spotlight and Outlook for Mac Network Engineer Entourage Troubleshooting
  • Jabber Screen Sharing IT Services Jabber Contact Search IT Services
  • Juniper NetScreen 5200 Firewall Protecting Juniper NetScreen VPN Cybersecurity Group
  • Juniper NetScreen VPN Cybersecurity Firm Juniper Networks NetScreen Evaluation

  • Professional Microsoft Windows Server 2012 R2 Essentials
    24-7 Windows Server Essentials and SharePoint Consultants

    Windows Server Essentials is a value-priced, entry-level operating system that enables small organizations to transition from the traditional physical on-premises datacenter to the modern hybrid computing paradigm that includes local and cloud-based software and infrastructure. Progent's consultants offer cost-effective remote consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can assist you to determine the potential business benefits of moving to Essentials and adopting a hybrid on-premises/cloud-based design for your network environment. Progent can provide comprehensive project management so you can plan and carry out an efficient migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Azure Cloud platforms and services. Progent also offers as-needed consulting help, technical support, and training.

  • Lockbit ransomware recovery Technology Professional Snatch ransomware recovery Specialists
  • Locky Ransomware Hot Line Estado de São Paulo 24-Hour Conti Ransomware Hot Line Sorocaba, State of São Paulo
  • MCSE Expert Certified Windows Server 2012 R2 Server Manager Support and Help Windows Server 2012R2 upgrade Consultant
  • MSP360 Exchange Mailbox Backup Configuration MSP360 VM Backup Consulting
  • Sorocaba Phobos Ransomware Cleanup Sorocaba, Sao Paulo
  • Microsoft CRM Specialists Part-time CIO Information Technology Outsourcing Company
  • Microsoft Certified CIO IT Consultant Integration CIO
  • Sorocaba Conti Ransomware File-Recovery Sorocaba
  • Microsoft Certified Expert Support and Integration SCCM 2016 and SQL Server 2016 Online Troubleshooting SCCM 2016 Endpoint Protection
  • Microsoft Certified Expert Technology Consulting Services Windows 2000 Server 24x7 Windows 2000 Server Consulting Services
  • Microsoft Certified Integration Support Windows 2003 Server Remote Support Services Microsoft Windows 2003
  • Microsoft Certified Microsoft ISA Server Network Consultants Microsoft Certified Partner Technical Support Microsoft Firewall
  • Microsoft Certified Partner Remote Computer Support Consultant Remote Computer Support Engineers
  • Microsoft Consulting Best Practices Design Problem Escalation Through Teamwork Computer Network Support Company

  • Network Consultant Microsoft System Center Operations Manager
    System Center MOM Consultants

    Remote continuous monitoring, proactive alarms, and periodic analytical reporting are vital to maintaining the health of your network and avoiding unnecessary and costly downtime. Remote Monitoring and Management (RMM) solutions have progressed so far that businesses of all sizes can get a degree of network stability that was previously reserved for large enterprises. Progent offers a variety Remote Monitoring and Management (RMM) options delivered as low-cost service packages created to help your company to identify and fix a an array of IT network problems before they can hurt your business.

  • Microsoft Consulting From Home Job Pleasant Hill CA Microsoft Support Openings Walnut Creek
  • Microsoft Dynamics GP (Great Plains) Sorocaba Vendor - Setup Development Sorocaba Sorocaba Dynamics GP-Great Plains Upgrades Expert Sorocaba, Estado de São Paulo
  • Microsoft Exchange 2010 Migration Engineer Exchange Server 2010 Upgrade Technology Professional
  • Microsoft Expert Exchange 2013 Outlook Web App Network Engineer Professional Exchange 2013 Load Balancing
  • Microsoft Expert Sorocaba-Tatuí Computer Consulting Group Sorocaba-Votorantim Networking Company
  • Microsoft Expert Windows 2003 Cluster Technical Support Services Microsoft Certified Expert Clustered Windows Specialist
  • Microsoft Experts Exchange 2013 Backup and Restore Consulting Microsoft Exchange 2013 Load Balancing On-site Technical Support
  • Microsoft ISA Server Setup and Support 24/7/365 Internet Security and Acceleration Server Network Consulting
  • Microsoft IT Consultant Systems Management Server 2003 SMS Server Upgrade IT Consultants
  • Microsoft MCTS Consultant Telecommuting Job Career Opportunities Microsoft MCP Consultant Western Australia
  • Microsoft Programming Firms Power BI Connectors Top Quality Power BI Gateway Development Firms
  • Microsoft SQL Server Technical Support SQL Server 2008 Upgrading
  • Microsoft SharePoint 2010 Integration Sorocaba Microsoft SharePoint Network Consultant

  • CRISC Certified Security Audit Services
    CRISC Risk and Information Systems Control Consult

    Progent offers the guidance of a CRISC-certified risk management expert to assist your company to design and deploy an enterprise risk management (ERM) solution following leading practices promoted by CRISC and geared to match your company's risk tolerance, business goals, and IT budget.

  • Microsoft Skype for Business 2015 Specialist Skype for Business and Call Analytics Professional
  • Microsoft Windows 7 Evaluation Computer Consultants Windows 7 Integration Integration Support

  • Technical Consultant Hybrid Office 365 Exchange integration
    Exchange Online Archiving Remote Support Services

    Office 365 is Microsoft's growing family of client productivity programs and cloud services offered on a subscription basis. Office 365 apps and cloud-based services are available in an array of product bundles targeted at markets from individuals and households to enterprises. Progent offers fast and easy online access to consultants with expertise in Microsoft, Mac, Apple iOS, and Google Android technology. Progent can assist your business to evaluate the many subscription plans offered with Office 365 and integrate your information network with Office 365 in a way that delivers top business value. Progent supports cross-platform networks that include Windows, macOS or OS X, and Linux technology. Progent can also assist you to build and manage hybrid networks that transparently combine on-premises and cloud resources.

  • Microsoft Windows 7 Evaluation Support and Integration Windows 7 Specialist
  • Mid-sized Business Small Office IT Outsourcing Cisco Expert IT Support Mid-size Business
  • Midsized Business Software Security Consultant Midsize Company Computer Consulting Companies
  • Sorocaba Spora Crypto-Ransomware System-Restore
  • Network Assessment Small Business Small Business Technical Support

  • Dynamics GP Migration Consultant
    Top Microsoft Dynamics GP Upgrade Consultants

    Progent's consultants have supported Microsoft Dynamics GP and Great Plains software for almost two decades and Progent has delivered integration, software development, training, and debugging services since the product's original release. Progent offers in-depth expertise for updating out of date Dynamics GP ERP systems. Progent can assist you to plan, validate, and carry out an efficient migration from a a legacy version to the latest version of Microsoft Dynamics GP.

  • Network Consulting Windows Hyper-V 2016 Containers Windows Hyper-V 2016 Management Integration Support
  • OS X and Cisco Consulting Services macOS Infrastructure Consulting
  • Office 365 and Apple iOS Remote Consulting Office 365 migration PowerShell Remote Support
  • Office Excel 2010 Services Excel 2016 desktop Services
  • Office Word and SharePoint Professional After Hours Word Markup Professional
  • Sorocaba WannaCry Crypto-Ransomware Business-Recovery Sorocaba
  • Office for Mac IT Consultant Excel for Mac Remote Technical Support
  • Offsite Workforce Sorocaba Consulting and Support Services - Infrastructure Consulting and Support Services Sorocaba, Estado de São Paulo Sorocaba Work at Home Employees Setup Consulting
  • On-site Technical Support wireless controller 8540 wireless controller IT Consulting
  • One-On-One Training Router Network Training
  • Online Support Services Microsoft Data Protection Manager 2012 SCDPM 2012 and SQL Server Computer Consulting
  • Online Technical Support Microsoft Dynamics CRM Technical Support Services Customer Relationship Management
  • Open Now Great Plains Migration Professionals Dynamics GP Great Plains Accounting Technical Support
  • Operations Manager Computer Engineer Emergency Online Support System Center Operations Manager
  • PXE evaluation Lab Technology Professional 24-7 Project Management Test Lab Consultants
  • PowerPivot for Excel IT Consultants Top Network Consultants SQL Server 2012 Monitoring
  • Sorocaba Maze Crypto-Ransomware System-Restore
  • PowerPivot for Excel Professional Award Winning Microsoft SQL Server 2012 AlwaysOn Consultants
  • ProSight Email Guard Content Filtering Service Consulting Consultant Email White Lists
  • Progent Small Companies Information Technology Consulting Group Progent Small Business Small Office Network Consultants
  • Progent Start-Up Company Integration Firm Progent Startup Companies On-site Technical Support

  • Contract Programming Firm MS SQL Server
    Microsoft SQL Server IT Consulting Companies

    Microsoft SQL Server 2005 delivers indispensable, standardized tools to IT experts and information workers, lessening the complexity of designing, integrating, administering, and accessing enterprise information and database programs on platforms ranging from handheld devices to corporate information systems. The complexity and interconnectivity demands of Microsoft SQL Server 2005 require a network consultant with hands-on expertise and broad knowledge in designing and building data-driven, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background supporting Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 applications that are well integrated with the Microsoft .NET platform.

  • Project Methodology Networking Firm Envisioning Phase: Requirements Definition Small Business Network Consultants
  • Project Server Time Reporting Applications Consultant Open Now Technology Consulting Services Project Server 2010

  • At Home Workers Conferencing Network Consultants
    At Home Workers Conferencing Specialist

    Progent can assist small and medium-size companies to configure and troubleshoot video conferencing technology to allow their at-home employees to collaborate effectively with teammates and customers.

  • Remote Business Continuity Testing Consultants network piloting Lab Technology Professional
  • Remote Data Backup and Recovery Service IT Consultants Offsite DPM Managed Data Backup Service Support Outsourcing
  • Remote Workers Sorocaba Consultants - Collaboration Systems Consulting and Support Services Sorocaba, São Paulo At Home Workers Sorocaba Assistance - Collaboration Systems Assistance
  • Remote Workforce Sorocaba Guidance - Backup/Restore Solutions Consultants Sorocaba, SP Offsite Workforce Expertise near Sorocaba - Backup/Recovery Solutions Guidance Sorocaba, Estado de São Paulo
  • SCCM 2007 Upgrade Outsourcing Technical Consultant SCCM 2007 Hardware Inventory
  • SCCM MAM Support and Help 24-Hour SCCM Policy Settings IT Consulting
  • SCCM Software Inventory Remote Consulting SCCM Hybrid Integration Onsite Technical Support
  • SCVMM Migration Information Technology Consulting Virtual Machine Manager Technical Support Services
  • SQL Server 2012 Computer Consultants SQL Server 2012 Performance Tuning Remote Consulting
  • SQL Server 2014 Virtual Machines Computer Consultants SQL Server 2014 Backup Encryption Computer Engineer

  • Remote Consulting IP Endpoints
    Video Conferencing Consultant

    Progent's Cisco IP phone and video IP phone consultants can help your business to configure, manage, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's consultants can also help you to integrate your IP phones with Cisco Unified CM, originally branded CallManager, or with Cisco Unified CM Express (CME) to create a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to install Cisco Unified Communications Manager apps such as Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact solution. Progent can provide expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP gateways, installing ISR G2 routers with CUBE internetworking capability, and designing Cisco UCS server failover and Cisco SRST systems for survivability.

  • SQL Server 2017 High Availability Remote Support Services Microsoft Experts SQL Server 2017 R Services Technical Consultant
  • SQL Server 2019 Small Business Network Consulting Firms Sorocaba Sorocaba, São Paulo Microsoft SQL 2008 Security Consulting
  • Small Business Small Business IT Support Firm Small Business Upgrading
  • Small Business Systems Support Online Support Small Business
  • Small Business WAP121 Online Support Small Business WAP551 Setup and Support
  • Small Medium Business Computer Support Midsize Office Small Business IT Outsourcing Services
  • Solaris Online Consulting Sun Solaris Support Outsourcing
  • Sorocaba Conti Ransomware Settlement Negotiation Consultants Sorocaba, State of São Paulo 24-Hour Sorocaba Locky Crypto-Ransomware Settlement Consulting Sorocaba, Sao Paulo
  • Sorocaba Crypto Repair Support Services Sorocaba MongoLock Ransomware Identification and Restoration Estado de São Paulo
  • Sorocaba Crypto-Ransomware Blocking Sorocaba, State of São Paulo Sorocaba WannaCry Ransomware Recovery Sorocaba, São Paulo
  • Sorocaba Ransomware Ryuk Readiness Checkup Sorocaba, São Paulo Sorocaba Crypto-Ransomware Maze Vulnerability Report Sorocaba
  • Sorocaba Remote Workers Endpoint Management Tools Consulting Sorocaba, São Paulo Top Rated Sorocaba At Home Workers Endpoint Management Tools Guidance
  • Sorocaba Sodinokibi Crypto-Ransomware System-Restore Sorocaba, Sao Paulo Sorocaba 24/7/365 Sorocaba Egregor Ransomware Recovery
  • Sorocaba, SP 24/7 Work at Home Employees Consultants nearby Sorocaba - Cloud Integration Technology Consulting At Home Workforce Consulting near me in Sorocaba - Cloud Integration Solutions Consultants Sorocaba, São Paulo

  • Computer Consultant VPN
    Cisco VPN Computer Consulting

    Cisco's security and remote access technology for small to mid-size businesses represent a complete range of manageable security hardware and software to help protect your wired and wireless information system. Cisco's VPN line includes routers and switches, firewalls, intrusion detection systems, and VPN solutions. Progent's professional staff of consultants includes field-proven specialists with Cisco Certified Internetwork Expert (CCIE) and CCNP qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco protection technologies that align most closely with your business goals.

  • Sorocaba, SP Network Assessments Sorocaba-Salto On-site and Remote Support
  • Sorocaba, SP Telecommuters Consulting near me in Sorocaba - Video Conferencing Systems Consulting Telecommuters Sorocaba Consulting Experts - Video Conferencing Systems Expertise Estado de São Paulo

  • Remote Workforce Information Technology Consulting
    At Home Workers Remote Technical Support

    Progent has 20 years of background helping small and mid-size organizations to plan, deploy, optimize, administer, and troubleshoot information networks that support a remote workforce.

  • Sorocaba Egregor Crypto-Ransomware Data-Recovery
  • Sorocaba, State of Sao Paulo Offsite Workforce Sorocaba Consulting - IP Voice Systems Consulting Work at Home Employees Sorocaba Consulting Experts - VoIP Systems Expertise
  • Specialist Consulting for IT Service Providers Biggest Support for IT Service Providers Support

  • SCCM 2007 Migration Support Outsourcing
    Troubleshooting SCCM 2007 Patch Management

    Progent's Microsoft-certified consultants can assist you to support Microsoft System Center 2007 Configuration Manager to simplify operations, improve compliance, and increase productivity by ensuring that operating systems and applications stay up to date, managing licensing, and monitoring resource usage patterns so you can make informed buying decisions. Once you are ready to upgrade your SCCM 2007 device management ecosystem, Progent can assist you to plan and implement a smooth move to SCCM 2012.

  • Specialist Private Cloud Integration Private Cloud Hosting for Virtual Data Centers Consult
  • Specialists IT asset documentation management domain management Consultant

  • System Center 2016 and SSRS Reporting Online Help
    24x7x365 System Center 2016 Security Specialist

    System Center 2016 delivers major improvements for managing hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10; seamless integration of heterogeneous networks that include various Linux distributions, Microsoft Hyper-V and VMware; and expanded cloud support including closer integration with Microsoft Intune for Apple iPhone and Android smartphone management plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft-certified consulting staff can provide advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can assist organizations of any size to plan and configure a new deployment of System Center 2016, extend or tune your current one, upgrade smoothly from a prior release of System Center, or debug your System Center environment.

  • Sun Solaris Migration Consultant UNIX Migration
  • Support Outsourcing Catalyst 802.11ax AP Cisco DNA Center IT Consultant
  • Support and Setup MS Windows Small Business Server Immediate Consultancy Microsoft SBS 2008
  • Technical Consultant Mission Critical IT Applications Server Management Specialist
  • Technical Support Organization Cisco Sorocaba Sorocaba Cisco System Consulting Services
  • Technology Consulting Connectix Virtual Server Network Engineer Microsoft Server Virtualization
  • Teleworker Helpdesk Support and Integration Work from Home Helpdesk Services Onsite Technical Support

  • Job Openings Microsoft MCP
    Network Engineering Position

    If you are an information technology engineer with technical support expertise, teaming with Progent and assisting Progent's customers will expand your abilities through interaction with Progent's team of mutually supportive, high-output consultants. Progent's concentration on providing IT consulting and computer support to small and midsize companies will give you the opportunity to consult closely with decision makers and contribute tangibly to the success of exciting companies. Also, Progent's virtual office environment provides the most advanced tools for off-site support and wireless access to allow you to deliver speedy fixes when you troubleshoot business-critical issues.

  • Temporary Network Support Staffing Support Consulting Services Sorocaba, State of Sao Paulo Sorocaba Supplemetary IT Staffing Support Sorocaba, SP

  • System Center 2016 and Skype for Business Integration Online Technical Support
    Online Support Services System Center 2016 Service Manager

    Progent's Microsoft-certified consulting experts have over 10 years of experience planning, implementing, optimizing and repairing Microsoft SCOM solutions and can provide companies of all sizes expert remote or onsite consulting services for SCOM 2012. Progent can assist you to design an architecture for Microsoft SCOM 2012 servers that delivers the responsiveness and availability required to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to leading practices for tracking network fabric and both Microsoft and 3rd-party apps and services. In addition, Progent can deliver responsive remote or onsite troubleshooting to help you to remediate serious problems uncovered by System Center 2012 Operations Manager.

  • Top Consult Dynamics GP Customization Dynamics GP Web Services Specialist

  • Microsoft Mac and Linux Desktop Computer Service Companies
    Microsoft Desktop Professionals

    Progent can deliver a wide range of affordable support services to help your company to install, integrate, troubleshoot, and administer workstations and laptops powered by Windows, Apple macOS and OS X, or various editions of Linux. Progent can offer on-premises or remote help for individual computers or laptops or help you to plan and carry out a large-scale rollout of new or revised operating system software and applications. Progent can also provide engineers and technicians to assist you to prepare for and implement an office move or merger designed to produce the least possible interruption to your productivity.

  • Top Ranked Project Planning Professionals Consultancy Project Requirements Definition
  • Top Ranked Sorocaba MongoLock Ransomware Forensics Analysis Sorocaba, São Paulo After Hours Sorocaba DopplePaymer Ransomware Forensics

  • Dynamics GP Great Plains Accounting Consultant Services
    Microsoft GP/Great Plains Specialist

    Progent’s Microsoft certified experts provide a range of support services for Dynamics GP (formerly Great Plains). Dynamics GP/Great Plains is a financial and business analysis platform built, like all Microsoft financial tools, on the scalable and popular foundation of Microsoft Windows technology. Microsoft Dynamics GP provides an affordable tool for controlling and integrating finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, and HR. Dynamics GP is easy to install and integrate, and with its modular design you are able to license only the capability you currently require, with the option to add users and increase capabilities in the future. Progent’s Dynamics GP/Great Plains consulting engineers can show you how to deploy, customize and administer the latest version of Microsoft Dynamics GP or upgrade smoothly from an older edition.

  • Top Rated On-site Technical Support Microsoft Exchange Upgrade Consultant Services Exchange Server 2003 Upgrade
  • Top SharePoint Business Connectivity Services Support Outsourcing SharePoint Online Consultant
  • Top SharePoint Server 2010 IT Services Computer Consultant SharePoint InfoPath Forms Services
  • Urgent IT Outsourcing Best Practices Whitepapers Small Business IT Outsourcing White Papers
  • Urgent Meraki Management On-site Support Meraki MS 200 Series Switch Technical Support Services
  • Urgent Remote Working Computer Consulting Support Work at Home
  • VMware vCloud Director vCD Consult VMware VCDX Consultancy

  • Security Consultancy Check Point Ransomware Protection
    Check Point 26000 Firewalls Firewall Setup

    Progent's Check Point Software consultants can show you how to choose and deploy Check Point Firewall/VPN utilities and hardware based on Check Point's technology to offer an economical and efficient security defense for your IT network. Progent can also show you how to integrate other Check Point technologies such as ZoneAlarm and Check Point Series 80 appliances with security products from other suppliers and provide a central stop for on-going technical support, maintenance, education, and consulting services.

  • VoIP Remote Consulting VoIP Phones Consulting
  • WLAN Site Survey Remote Support Services Wireless Site Survey Troubleshooting

  • Catalyst 4900 Switch Network Consultants
    Outsourcing Catalyst Switch EVN

    Progent's Cisco-certified CCIE consultants can help organization to set up, manage, upgrade, tune and troubleshoot Catalyst switches. Progent can also help your business to harden the security of Catalyst switches and migrate smoothly from legacy switches to modern models.

  • WannaCry ransomware hot line Engineer Hermes ransomware hot line Consultancy
  • Sorocaba Hermes Crypto-Ransomware Data-Recovery
  • Windows 7 Migration Support and Setup Windows 7 Upgrade Integration Services
  • Windows Server 2012 R2 Consulting Organization Sorocaba, Estado de São Paulo Sorocaba, Sao Paulo Windows 2019 Server IT Outsourcing Company
  • Windows Server 2016 Stretch Clusters Technology Consulting Services Windows Server 2016 Security and Compliance Remote Support Services
  • Wireless LAN Site Survey Remote Technical Support Technology Consulting Remote Wireless Site Survey

  • SPS 2016 Support and Integration
    Windows SharePoint Services IT Consulting

    Progent’s Microsoft-certified consultants offer small and medium sized companies computer consulting, maintenance, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an enterprise portal solution for efficiently connecting people, teams and information. SharePoint Portal Server provides a common location for your employees or clients to access, organize, share and interact with useful information, files, and software and to interact with one another. It allows quicker and more intelligent decisions, more efficient access across groups and more streamlined business processes. The primary objective of SharePoint Server is to bring together, in a productive way, all of the diverse sources of knowledge accessible within and without an organization. Windows SharePoint Services join workers, customers, teams and major tasks with the data they’ve created in a way that makes data convenient to find, retrieve and re-use.

  • Wireless Security Configuration Top Ubiquiti UniFi Controller Support and Setup
  • Work at Home Employees Sorocaba Consulting Services - Integration Solutions Consulting and Support Services Sorocaba, São Paulo Sorocaba Sorocaba At Home Workforce Support Consultants
  • operations manage 2016 IT Consulting Immediate scom 2016 reporting server Support and Help
  • ransomware protection review Consultants Snatch ransomware protection and recovery Technology Professional

  • Network Engineer Cisco PIX to ASA upgrade
    24/7/365 CCDP Certified Specialist Firesight

    Progent’s certified Cisco IT security consultants offer expert PIX and ASA Firewall consulting support covering architecture, integration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, sophisticated attack protection, and safe access services. Ranging from economical, plug-and-play desktop devices for small and home offices to modular enterprise-grade appliances, Cisco PIX and ASA Firewalls provide advanced protection, high throughput, and excellent reliability for IT systems of any size. PIX Firewalls and ASA Firewalls are based on a hardened, purpose-built platform, eliminating possible OS-specific security gaps.


    © 2002-2021 Progent Corporation. All rights reserved.